Night Before

3 months ago

Jan is a skilled plumber. Gave me a preliminary diagnosis on my issue with my basement toilet and shower drain backing up. Arrived on time on the day he was scheduled to come by and fixed the issue I had. Cleaned the ejector pit, that was full of roots, and installed a new ejector pump. This solved my issue. Competent, on time, and able to fix my somewhat complex plumbing issue on the first try. Happy

Ori Ramel

10 months ago

I bought an older home in 2020 and have had to do a good amount of plumbing work - since the first job, I've used nobody but Vanguard and I will continue to do so in the future. They have been great at handling all scales of matters - from clearing a kitchen sink drain to replacing a basement's worth of corroded pipes and valves - with promptness, precision, and professionalism. They have routinely identified followup matters that I will want to look into when fixing something else. Both unit water heaters, all the main pipes, and several small fixtures were their work and I have had no problems at all since they completed everything.

Pete Jurgeleit

4 months ago

Another quality plumbing repair by Vanguard! Our fridge water supply line sprung a leak, and after an appliance repair company declined to do the work, we called Vanguard. This was the second time we had engaged Vanguard, and the two-man crew was every bit as courteous, competent and professional this time as it was last time. They were punctual, wore shoe covers inside (and otherwise respected our property), worked diligently to replace the plastic supply line with a copper one, cleaned up after themselves, and performed the work in less time than estimated, saving us money. Plumbers even diagnosed and quickly fixed a small leak in our kitchen sink faucet, which was beyond the scope of the quoted work, and asked, “Anything else?” before leaving. I would not hesitate to use Vanguard again, or to recommend them. Highly professional!!

Melinda Croes

a year ago

Vanguard replaced two water heaters and revamped the set up. in my condo building. We received quotes from other plumbers and it was clear that Vanguard was far more experienced and skilled than others we spoke with. It was a big project - in terms of both time and money - that Vanguard implemented successfully and professionally.

Annie Wu

4 months ago

Really appreciated the fast and great response when I called Vanguard Plumbing and Sewer! Jan pinpointed the issue of my pipe in the bathroom and sent his colleagues out right away. They were able to accommodate a fast repair for me and they were quick and clean! I’d highly recommend them and would use them again anytime.

Edyta Stepien

6 months ago

We had some major plumbing work that had to be done in our basement and first floor bathroom. Vanguard plumbing was quick to respond to our request. It’s an old house and some of the vents pipes burst and the rest were old and rusty and had to be replaced. Jan was very thorough in explaining the whole project and transparent about the cost and their hourly rates. I would recommend Vanguard for any plumbing work.

Gregory Hess

4 months ago

Jan and his team really did everything right. We were still recovering from a previous run-in with a truly awful one man plumbing crew, and Vanguard was the perfect antidote. Very communicative and clearly has a bidding process that works for him. All of the good reviews you see here are accurate. We are pleased with the work, and with the way process of the work was explained and clarified for us as new-ish homeowners. Very pleased to have a found a truly excellent company for our plumbing needs. Thank you!

Arielle Clouse

a month ago

I chose Vanguard because they were located near me and had been in business for over a decade. I emailed a photo with my (non-emergency) issue and they replied to me first thing next day to get more details. They weren’t able to come out right away, but I take that as a good sign when a plumber is busy enough with work to not be immediately available. I wanted to pay a professional to get the job done correctly, the first time, and was willing to accept what that kind of work costs. I emailed on Tuesday night and by Thursday morning Jan was able to come out (earlier than anticipated) and solved my issue within an hour. Jan had the right tools, replacement parts, and even took the time to educate me about some valves on my water heater in my new-to-me condo. He was professional and friendly. I can highly recommend Vanguard Plumbing!

Richard Janci

6 months ago

Everything was great. I have used Vanguard for many different plumbing jobs over the years, at my residence and at my rental buildings. Always satisfied. You may find a cheaper plumber but you get what you pay for, and Vanguard has always been well worth the expense. Thank you Jan and George!

Jerome Pansera

2 weeks ago

I am a repeat customer of Vanguard Plumbing and they consistently offer top-notch service. Jan takes the time to call beforehand, gathers information and asks for pictures, in order to provide the most accurate estimate possible. They show up on time, act professionally, and fix the problem. Highly recommended.

Andrea Juracek

2 weeks ago

We've been using Vanguard for years now and have always been happy with their service, quality of work, and pricing. Jan and his team have responded to our inquiries for service quickly and we've never felt taken advantage of or like they were just trying to upsell. They're our go-to plumbers for whenever we need them.

Conor Smith

a year ago

Installed new tankless water heater - at exactly cost estimated. The service from Jan at Vanguard Plumbin and Sewer is consistently high quality and reliable. Highly recommend.

Rudra Banerji

3 months ago

We have used Vanguard for some other plumbing issues. So when our water heater pilot light wouldn't stay lit, we called Vanguard first. Jan asked for some pictures via email and then stopped by after a call. He recommended we do a full replacement after assessing our water heater.

He listened to our needs and looked at the existing system which included a recirculating pump. He made his recommendations along with an option to replace the pump. We agreed with replacing it all.

The next day his team showed up bright and early to get started. Jan stopped by to go over any questions. The team was quick to remove the old heater and then install the new one. Appreciated that they were able to get a new heater and installed in about 24 hours!

Would use Vanguard again and recommend them!

Joanne Oppenheim

3 months ago

We received several quotes from different plumbing companies. From the initial appointment, Vanguard Plumbing was the most professional and knowlegable. Our water heater needed to be replaced as well as a faucet and shower that was not working. They gave me a quote, explained the work that needed to be completed and we scheduled it withing the next few weeks at my convience. The work was completed on time and the area was left clean. But most importantly, I have hot water!! I would hire them again for any future pluming needs.

grace amandes

a month ago

We’ve had Vanguard repair two toilets and they did a great job. What I really appreciate is that Jan has you send photos/video over email so he can give you a quote right away. He’s very responsive and the issues were corrected both times.

Liz

a month ago

We had Jan out to check our sewer line and basement plumbing because of a smell we sometimes get that I was worried might be signs of a larger issue. Jan was incredibly thorough, careful, and deliberate, taking the time to figure out all of the potential sources of the smell in our house which is old and was updated at different points by previous owners. He was very knowledgeable and patient and explained all our different options, and he made sure to explain how everything worked so I would better understand what to look for in the future. Jan is clearly knowledgeable about older Chicago homes, which can present unique problems, and I definitely recommend him.

Mike Parrilla

6 months ago

We had a weird situation where hot water was coming out of our cold taps. After getting estimates from a few places, we went with Jan at Vanguard because he knew what he was talking about. He diagnosed the problem with a few possibilities and thoroughly explained what might be happening. I appreciated his transparency, admitting that there could be several possibilities that he wouldn't know for sure until he got in there; a lot of other plumbers were quick to assess without a thorough examination.

Jan was also very diligent when he started his job. Over the course of a few hours, he checked on all our fixtures to make sure the situation wasn't stemming from one of the mix valves. And he set out on the work that was scoped, finishing in time for us to have guests over and restore our water flow. Excellent work.

Yuen Yee Richardson

4 months ago

I hired Vanguard Plumbing to help with capping a gas line in my basement where it used to be a kitchen. They responded quickly, and scheduled me in right the way. Work was done very well, and Jan even took the time to check out my water heater and taught me what to do in case of a leak. Believe it or not, they finished the job early and hence offered me a discount, which was double-wonderful. Thank you so much for everything!

Stephen Subak

a week ago

I've used Vanguard plumbing multiple times and both times they've been responsive, on time, and got the job done correctly. They've been a tremendous value to me and will not hesitate to call when I need service again.

Marlena Karwowski

2 years ago

Surprise plumbing problems are never fun. When you wake up in the morning and find streams of water in your basement it can ruin your day.
Luckily, Jan and his team at Vanguard are not only responsive (hard to get that these days without run around), professional, but most of all perfection is their goal. I was walked step by step through the process with updates on cost. Site was left clean and I was able to relax not having dripping water.
Thank you for your commitment to quality and customer care Vanguard Team.

Kipp Large

4 months ago

They were significantly cheaper than J Blanton and would provide a quote if you sent pictures (most won’t).

They did a great job and it was within the 3 hours they quoted.

Seth Kane

3 years ago

Lets talk about amazing service and value that Jan and his team put on customer satisfaction.

When I first reached out to Jan about a new sump pump and backup install he requested pictures so he can accurately provide an estimate. I loved this because it allowed me to get an idea of what I am going to need to invest without wasting any time having someone come to my house. Within minutes I had an estimate emailed to me.

After deciding to go with Vanguard his team showed up a day later and they did an amazing job and they were extremely professional.

This is where Vanguard took it to the next level with customer services and support. After spending a small fortune on this new sump pump system the alarms were going off more than what I would expect. Jan immediately took charge of the situation and worked with the manufacture to have my system upgraded due to a small defect. A few days later he was over to install the upgraded system.

We thought our issues were over but the story doesn't end here. We had a different alarm going off after the upgraded was installed so after sending Jan a couple of videos he was back over to trouble shoot the system. Jan went over every part and figured out a different part of the system was defected. Luckily he had a brand new replacement part in the truck.

It has been a week since Vanguard and Jan completed their work and I really couldn't be happier with all the attention and service we got. Obviously there is some disappointment with the manufacture of the pump but that isn't on Vanguard.

At the end of the day Vanguard and Jan stood by their work, they stand by the products, and the went the extra mile to make sure I was happy.

I would HIGHLY recommend Vanguard for all your plumbing and sewer needs!

Reginald Davis

3 months ago

We noticed a leak under our 20-year-old water heater. Jan analyzed our problem from pictures and sent a repair crew that replaced the old heater. We are very satisfied with their work.

Mick Bockstruck

a year ago

After trying to fix a leaking pipe under my bathroom sink and realizing it needed to be cut and replaced, I found Vanguard via a Yelp search and received an estimate. I thought it could be a bit high, so I got a few other estimates and realized that it was going to be a bigger project than I assumed. I ultimately went with Vanguard based on their excellent reviews and I am happy I did. They set up an appointment next day and completed the job in essentially the estimated time. I also had them replace an o-ring on one of my toilets as we were getting sewer odors. Come to find out it wasn't the o-ring, it was a lack of a proper flange. So that also needed to be replaced. All-in-all, the quality and service were excellent. Will definitely reach out to Vanguard first with my next plumbing need.

Jennie Edelstein

10 months ago

We have used Vanguard a number of times and have always been very happy with the service, explanation, and great skill Vanguard's plumbers have. Most recently, Vanguard came to replace old shut-off valves for a few leaky sinks at our condo. They were timely and completed the project while paying attention to every single detail. Then, we received a call following up the next day to double check the leaks were fixed!

We highly recommend Vanguard for your plumbing needs!

Jennifer Bohannon

11 months ago

Vanguard Plumbing was a pleasure to work with from start to finish. They were so fast to respond to my initial inquiry and scheduled a visit shortly after we connected. Both plumbers who came to my home were knowledgable + super friendly and were able to fix our issues quickly. I received a follow up call from Jan himself to confirm that I was sastisfied with the completed job. Would 10/10 recommend!

R Graf

a year ago

Jan at Vanguard Plumbing came highly recommended by a former colleague. I moved into an apartment with showers that needed repair and one ultimately a full replacement. Jan was most likely not the most affordable but the work was great. I live in an older loft apartment and he had to redesign shower jets that are on the side of the wall from scratch as the parts were no longer manufactured. This took quite a bit of time but in the end it was taken care of and works great. I'm definitely keeping Jan and Vanguard in my contacts for the future. Highly recommend.

Wendy Hintz

a year ago

Used Vanguard to replace pipes under my kitchen sink due to a leak. They were quick to respond, professional, and completed the job in a timely manner. Would definitely use them again for any plumbing needs.

Kurt Paradis

9 months ago

Jan was very responsive and quick to come back with a quote over email. The quote was detailed and came in less then the other quotes we received. They got me in the same day. The guys that came were pros and got the job done quick. Will call again when we need a plumber

Diran Hafiz

11 months ago

I reached out to Vanguard to repair an old gas line in our backyard and install a natural gas grill connector. Jan from Vanguard responded promptly, asked for information and provided an estimate within a day. Once I accepted the estimate, we scheduled and since I was flexible on the timing, Jan kept me appraised of their earliest availability. The two gentlemen who came from Vanguard arrived on time, were polite and efficient. They explained what they needed to do, offered suggestions to make the gas outlet safer, and walked me through the safety protocols. They did a great job, cleaned up and I felt confident in the work that was performed. Couldn’t have asked for a better experience given my own lack of knowledge in this area. Thanks Vanguard!

Kevin Musiorski

9 months ago

Jan is not only reliable but really goes the extra mile. First time I called them (smelly upstairs washer basin drain) they knew it was an easy fix and just told me what to do vs trying to make easy money off me. It built trust. Then when I really needed them for a utility rm gas leak in our new house I didn't think twice. High prices but peace of mind. Also plumber who did work had great personality and did A+ work (I thought I showed him the main leak but it wasn't bad compared to the higher one he found). If you want a respectful company you can trust that does high quality work, call Vanguard.

Rachel Sandra Johnson

6 months ago

Jan and his team replaced our leaking 100-year-old pipes in our kitchen and basement. They were prompt, professional, and easy to communicate with, and the work looks great! 100% would use them again.

David Borom

6 months ago

Jorge and Jan were great to work with. They were responsive and professional. Jan was great with scheduling and clearly knew what he was talking about. Jorge was efficient and helpful, exceeding expectations. I would highly recommend them for any plumbing needs!

Stephen Schwartz-Fenwick

7 months ago

I always contact Vanguard Plumbing when I want the job done right. Jan and his team are reliable and professional. They are also easy to work with. I will email Jan a picture of the problem, and he will usually get back to me with an estimate within the day. I have used them for about 6 jobs so far and every time I have been pleased. Not only are things fixed and working when they leave, they go above and beyond to make sure the job is done properly and to code. No quick fix or cutting corners. I also trust them to work my home when I am not there. I have had them repair sewer pipes, bathroom sinks, showers faucets, kitchen faucets, as well as install water filtration systems. I know that whenever I am hiring Jan, the money I spend is adding value in to our house because Vanguard's work will last.

Gregory Gebien

8 months ago

Vanguard did an excellent job with our water and gas repipe. They were very communicative throughout the whole process and left the areas they were working in in prestine condition. 10/10 would recommend and we plan on using them for future projects.

Lawrence Malang

11 months ago

employees that worked at my house were very knowledgeable and educated me along the way of the whole process. Very quick and efficient job. Vanguard cleaned my storm drain and doubled checked my catch basin for any obstruction of the pipeline connecting through the city. Overall great experience and good quality work which is rear now a days.

Matthew McManus

a year ago

Jan was pretty communicative at the onset when I first reached out for an estimate. We were able to get to a reliable quote over just a few emails and some pictures, which was great. When his crew arrived they were prompt, prepared and ready to work. They got the job done quicker than they had estimated. Overall positive experience.

Ryan Doremus

3 months ago

I bought a 100 year old house with rusted, leaking kitchen piping, and these guys were able to fix the supply lines and entire kitchen stack within a couple of days and made sure I’ll have a functioning kitchen by the time I move in. They were very communicative and helpful through the whole process.

Landon C

a year ago

Vanguard replaced my faucet and upgraded the stop valves. I called them two days ago and after they sent the quote, I accepted it last night and they came out the next morning. I appreciated their promptness. I don't necessarily have a problem with waiting but their lightning fast turnaround was a huge plus. I was a bit taken aback by the price, but then again I haven't needed a plumber in a long time so maybe my expectations were outdated. But I do feel that I got high quality, professional service.

Alex Stewart

a year ago

I recently hired Vanguard for the second time (for an issue unrelated to the first) and both were very positive experiences. I talked with Jan to schedule the job. He communicated promptly and clearly and asked for a bunch of pictures of various pipes and fixtures so he could make an accurate estimate. On the day of, the plumber George (who had done the first job as well) showed up on time, respected the space in terms of shoe coverings and a mask, and effectively communicated the problems, his solutions, and any related choices that I needed to make. He was honest when the job went more quickly than estimated and cost less than the estimate. I appreciate that because it means I can trust him in the future if a job goes long and he has to charge me more than estimated.

My condo's plumbing is a gosh darn mess and I'm definitely going to call Vanguard the next time something goes wrong.

Carl Hauck

a year ago

I reached out to Vanguard about providing a quote for a gas line installation/extension for a natural gas grill. I wanted the pipe to run from my existing mechanical room gas line and end in a shutoff valve under the deck.

Jan responded promptly with a fair quote that came in a decent amount under the other quote I received.

Alan—the technician who did the work—was friendly and punctual, and he did a great job. A little over a week after Alan finished the job, I assembled the grill and then realized that there was a small issue with how the grill would hook up to the gas line as-is. I reached out to Jan, and Alan took care of it the same day free of charge.

I'd definitely work with Vanguard again if any additional plumbing needs arise.

Lena Flavin

11 months ago

Jan and his assistant surpassed my expectations. I needed to replace my toilet, and had gotten jerked around by J. Blanton. Jan is very knowledgeable and honest and got my job done within the estimated time. I highly recommend Vanguard Plumbing.

Bob GOERLICH

a year ago

My 79 year old Handicapped Mother was in the hospital with Covid and I needed a rush plumbing job done in order to facilitate my Mother’s homecare. I called five plumbing companies and only Vanguard was able to provide me with two experienced plumbers the next day. They did a great job. I was extremely satisfied with Vanguard and their plumbers, and I would recommend them to anyone. Thank you!!!

david A nedrow

2 years ago

Just wanted to write a quick review for the guys from Vanguard Plumbing concerning a recent kitchen sink fix they did for me. Really can't say enough about how pleased I am with my experience with them when my 15yr old kitchen sink metal pipes finally corroded through. Jan from the main office was great about getting back to me when I asked for a quote and getting me scheduled quickly when a time slot opened up last minute. Jan had originally quoted me 2hrs of labor plus materials for a total cost of nearly $500. A little pricey, but they were able to come out quickly and fix a sink I couldn't use. So it was a nice surprise that their team was able to fix the issue in under an hour, which brought the price down to a very reasonable $300 total.
Was very impressed with all facets of my experience with Vanguard. Jan was great about following up on the quote. His team was very professional, answered my DYI questions while they worked and did a great job of cleaning up the area after they were done.
.
Will definitely use Vanguard again.

Michael Brakora

2 years ago

Jan and his crew, George and Chris, are extremely Knowledgeable and professionally plumbers. They do top notch work at a competitive price. Vanguard has done multiple plumbing jobs for our building and we have never had an issue with their work. They are also very pleasant professionals to have in your home You definitely get Your money worth from Vanguard.

Dan Bremehr

3 years ago

Jan is amazing. I’ve hired a lot of contractors for various issues around the house but he is the only one that I have run across that I actually think really loves his trade and truly cares about the client that hired him.

I sent photos of the leaky pipe in my bathroom and he sent a quote quickly and job was done exactly as stated. I tend to helicopter any contractor that is doing work on my home because I would like to learn for future issues and Jan is beyond curious, professional, and very knowledgeable to any questions I had. This is actually the second time we have used Vanguard and Jan is by far the most efficient and friendliest contractor I’ve met.

Highly recommend Vanguard Plumbing and Sewer!

Alexis Yezbick

a year ago

We had been having issues with our shower effectively controlling our water temperature. We had previously had another plumber attempt to fix it but was not able to replace the broken part because they told us to purchase the wrong one. I found Vanguard and got a quote that included the necessary parts which the plumbers purchased and brought with them and were able to fix quickly. They also pointed out a couple other issues with building's water heater that they recommended fixing and provided a quote for that additional work that I could bring to our HOA. I really appreciated that both plumbers were professional, friendly and explained the work they needed to do. I would definitely feel confident using them again.

Nick Siegel

3 years ago

Jan is an excellent plumber. I needed his services for a basement plumbing repair that require out of the box trouble shooting. Jan and Chris provided me with multiple options at different price points and didn’t push the most expensive option. I highly recommend their services. When I first emailed I received a response in less than 1 day and he was very quick providing me with a quote. Incredibly professional and quality experience from Vanguard.

Rachael

9 months ago

I highly suggest working with Vanguard Plumbing and Sewer. I came to them with an enormous list of issues that piled up during the last two years and they were able to tackle them quickly with quality and care. I had: a leaky shower, a broken tub faucet, needed to replace the showerhead, remove a pedestal sink and replace it with a new sink and cabinet, replace broken valves on said sink, install a bidet and replace a kitchen p-trap. They were able to work efficiently despite my awful building management dropping the water shut off twice... and also communicate issues to this layman so I was always aware of what was being done. I also wanted to note; I have a trash immune system and have to take a bunch of immunosuppressants which is not a great mix in a pandemic. I requested we all wear masks while they were in my place and they respectfully obliged. This act and care was so so appreciated. Thank you!

Kenneth Majewski

10 months ago

The Vanguard team were very professional. From the moment I called, Jan handled himself quickly, courteously, providing detail (including basic costs up front) and quality customer service. The plumbing professional, George was thorough, careful, detailed, quick yet made sure to get the job done properly. George kept things clean and took pride in leaving a spotless environment behind them.
I can’t say enough great things about Jan and his company, Vanguard Plumbing. In simple terms, he is not only the best plumber that I have ever worked with, I would go further and say that he is the best trades-person with whom I have dealt. First, he provides great service. He is easily accessible and responds to calls very promptly by phone or e-mail. He provides clear and comprehensive quotes listing the prices he will charge for a project. The quote is backed up by a written confirmation.
I have used Vanguard plumbing for several projects in my home, including installing 6 ball type valves, inspecting ejector pump and plumbing fixtures, replacing toilet, replacing existing valves on main water lines with ball valves, and replacing kitchen faucet and installing new angle stops. The work he has done for me on those several visits has uniformly been of high quality with no problems.
I would definitely have Vanguard Plumbing back again and highly recommend them personally and the plumbing team as a whole to anyone that wants a job well done. Thank you Vanguard Plumbing.

Aaron Karmin

3 years ago

Vanguard is our go to plumbing repair team. Jan and George are friendly, responsive, and professional. We needed the gas line that runs to over new over moved. I spoke with Jan, sent him pics of the projects for got everything schedule in a few hours on a Saturday. They came out Mon morning and found a solution without needing to rip out any kitchen cabinets. They explained each step, answered any questions and cleaned up after they finished. Plus they were good sports about letting my kids and dog hang out to watch.

Pete Jacobs

3 years ago

I've used Vanguard many times for a variety of plumbing repairs and the work has always been absolutely top notch. If you want the job done right so you will have peace of mind, do yourself a favor and call in Jan and George. They're not the cheapest but no one I've found is more reliable or does better work.

Graham Shepherd

a year ago

Very responsive, efficient, and thorough. Would recommend 100%. I have used them for both small job and big jobs. We recently had a complicated gas leak in our basement. The Vanguard team was very responsive and spent several days assessing the leak(s), replacing pipes, and navigating the complexities of our old home. I have the utmost trust in them and would recommend them hands down for any project.

Joseph Stanula

a year ago

Jan from Vanguard Plumbing & Sewer was responsive and professional as it gets. Jan performed quality work in short time notice when I had a pvc pipe issue in the attic that wasn’t properly installed. In addition, Jan installed a new sump pump and battery backup system that was much needed in my basement. Jan’s knowledge and quality of work is his upmost priority. He really knows his stuff. I would recommend Jan and Vanguard Plumbing to anyone and will continue to use him in the future.

Brian Rigby

2 years ago

Vanguard plumbing and Sewer Inc is the BEST IN THE BUSINESS. Jan and his team are amazing and do wonderful work. The attention to detail and customer services you receive is EXCELLENT. We highly recommend and will not hesitate to call if or when another issues occurs.

Julie Carey

a year ago

Vanguard Plumbing did a fantastic job replacing our hose bib and installing an access panel / shut off valve on the inside, as well as replacing a shower cartridge. They were professional, fast, communicative, and did high quality work. Our HOA will definitely be contacting them again for all of our plumbing needs!

Deb Goggin

3 years ago

Jan is extremely responsive and helpful. He was able to send an estimate for repairs to our kitchen and bathroom plumbing in our newly purchased condo based off photos alone. Granted, the estimate is JUST THAT, so if things appear during the process do not be surprised. We ended up needing a second day of work to complete the necessary repairs but Jan and his team made it happen THE DAY BEFORE THANKSGIVING! This team is worth the money, as the work is quality and peace of mind is something money cannot buy. I will definitely use Vanguard in the future.

Sandy Gordon

a year ago

Vanguard is a breath of fresh air. It's so nice to be able to trust a plumber around here. They are honest, thorough and on time. We have our annual catch basin cleaning with Vanguard and recently they saved us from an emergency mystery multi-unit sink clog. Highly recommend.

Sharon Lezama

2 years ago

Professional, priced well and friendly. We have used Vanguard several times over the past 7 years, always happy with their work. Excellent workmanship, highly recommended.

This time we had a kitchen faucet installed. They take the time to look at everything related and point out issues or potential issues. We had a crack in our garbage disposal that was not leaking yet but eventually would, it was over 14 years old. No hard sell to replace it now but would save labor time. We decided to go ahead and have it replace and they worked hard and fast!

Micah Taylor

2 years ago

We've used Vanguard for a variety of plumbing projects over the years and they always deliver. We needed our P Trap replaced and after a call and a couple of photos they were there the next day and had it fixed in under an hour. I haven't comparison shopped plumbers in some time but their prices seem a bit high. However, the work is fast and reliable and I'll continue to use them when needed.

Tracey Beagarie

3 years ago

The Vanguard Team was highly professional, responsive and timely. The plumbing professionals (George & Chris) were courteous, detailed, comfortable answering questions while working and made sure that the place was spotless when done. It was refreshing to have workmen providing that type of care and consideration in my home, leaving me with a sense of a thorough job well done. I highly recommend both them personally and the team overall and would definitely have them again if needed. Thank you Vanguard Plumbing.

Ranee Wu

a year ago

Fixed an issue we’ve been having for over a year. We had at least 3 plumbers take a look at our toilet and none of them could fix the problem except for Vanguard Plumbing. Happy to use their service again.

Demetrios S

3 years ago

We have used Vanguard several times for a variety of plumbing jobs and they have always done a perfect job. They are absolutely trustworthy-for knowing what they are doing and for upfront pricing without surprises.
Jan always amazes me how he can precisely tell beforehand, from a couple of pictures you email him, what needs to be done and how much it will cost.

George is personable and a perfectionist at anything he does. They often bring, with your permission, one apprentice to the job. This tells you they are good enough to be recognized as teachers on their trade.

For plumbing needs Vanguard is our first and only choice.

mathew haywood

3 years ago

Vanguard plumbing has excellent customer service. George came to our house on time to check our sewer lines in the house. When he used the camera in the sewer pipes he did a great job explaining to me what was going on underground.

Jam and his crew came over to pump out our catch basin, this was super quick and the guys did great job cleaning up and putting everything back like they were never there.

Hopefully I won’t have to call them anytime soon, but if I do have a problem I will call Vanguard Plumbing.

Thanks guys!

Joanne Ryan

3 years ago

After speaking with several plumbers, I chose to go with Vanguard because of the time Jan took to listen to our rather complicated plumbing issue on the phone. He was extremely courteous and took the time to keep me updated on his arrival on the day of service. He explained everything in detail in a way I could understand and did a very thorough job. I was also happy with the quote he gave me, and that the quote was accurate. I have since used Vanguard for a second plumbing issue and would not hesitate to recommend them to anyone.

Shawn Smith

2 months ago

Super responsive and communicative. Fixed quickly and under the estimate. Very pleased, and will hire them again!

Jessica Yeh

4 years ago

Hooray!!! Our water heater is finally replaced after days of searching for an installer/plumber. It was very difficult to find anyone to install a 50-gallon water heater (same size as my original) into a very tight space of our condo.

We were so glad we finally found Vanguard Plumbing – they were very prompt in responding to our emails and calls, and Jan provided us with a reasonable quote right away after we sent in measurements and pictures. Jan was very prompt in addressing any of our questions and concerns, and he was able to accommodate our schedule and get the installation scheduled within 1 business day. The team (David and George) were very professional and did an EXCELLENT job installing the water heater. They are clearly very experience professionals.

Thank you, Vanguard Plumbing! Extraordinary team work, and we would refer to all our friends.

Lori Hess

2 years ago

Jan and his crew from Vanguard rescued us after we attempted to work with another plumber who was not skilled enough to do the job. Jan was incredibly professional from the moment we spoke to him on the phone, thru all the communications, the first visit/quote, and subsequent work that had to be done to repair/refit plumbing in our very old home (poorly done by previous owners). Jan also referred us to an excellent carpenter that was required to stabilize joists and fix what the other plumbers messed up, and he coordinated with the carpenter to come up with the best solution for our situation, which was very complex. Immediately, we felt safe with Jan's skills and witnessed he and his team working hard to get the job done. Vanguard is not your average plumber, if you want to have confidence in your plumber's work, hire them. Don't waste your time looking elsewhere. 1000% exceptional service!

Mary Offerman

4 years ago

Jan, at Vanguard Plumbing, is the most knowledgeable tradesman I've ever had the pleasure of hiring. He explains in detail what the problem is, works quickly, and does the job right the first time. What he charges per hour is reasonable especially considering the quality of work he provides. Also, Jan is very communicative regarding appointments and is on time. I will always use Vanguard plumbing.

Ben Hershey

3 years ago

Just had Vanguard come out to replace an old water heater. The process leading up to the installation was very smooth, and the owner Jan is very responsive.

The pricing is fair, and the work quality is top notch. Even though we had a slight problem with a defective valve that added a couple of hours of labor, Jan worked with me to agree on a fair price for the extra labor time. Couldn't recommend vanguard enough!

MJ T

3 years ago

I had a new water heater put in and it turned out great. The owner Jan came out and evaluated what had to be done because it was a lowboy type of heater and it needed to be measured also the outdated pipes needed to be replaced. George, an expert plumber and a really nice professional person, came here and did such a great job. He came out before and fixed a severe clog we had in the kitchen sink down to the basement and we also had Vanguard fix a pipe under our porch that busted over the winter. So that’s 3 times and each time we were pleased and. I recommend Vanguard Plumbing for great service.

Mary Martin

3 years ago

We have used Vanguard Plumbing for a variety of plumbing issues. We have been impressed with the immediate response to our calls and prompt turn around in fixing the plumbing problems. The plumbers are knowledgeable, communicate if an issue arises, and thoroughly clean the work area. We highly recommend Vanguard and will continue to rely on their outstanding services.

Holly S

4 years ago

Vanguard is my go to now after two great experiences with them. Jan is great on the phone, and he asked questions and coached me through things to check to see if I really needed a plumber (e.g. when my garbage disposal died he talked me through a reset attempt). He had me email photos and was able to give me a clear sense of my options. George came out to do the work and was great, and was able to diagnose and fix problems created by poor plumbing decisions by previous owners of my condo - including setting me up to solve simple plumbing problems on my own! Fast, responsive, and work done right - Vanguard definitely deserves its reputation!

Maher Harb

6 months ago

Jan rebuilt my sump pump like a master craftsman, with the work thoroughly explained. When my home has plumbing needs, he will be my guy. Thanks, Jan!

stephen naparstek

4 years ago

My entire experience with Vanguard Plumbing has been fantastic. Jan is incredibly professional, knowledgable and committed to doing the best work possible. His onsite team was prompt, courteous, efficient and honest.

If his rates seem more expensive than other plumbers, I would factor in that he isn't going to charge you more than what is needed to get the work done properly the first time around.

I couldn't give a higher recommendation to Vanguard plumbing and will be working with them on all future plumbing projects that I have.

frag Chitown

a year ago

I have been using Vangard for years and have been happy with the service from owner Jan and his right-hand person, George. I appreciate the speed of the response and setting up of an appointment and Jan’s estimates are well thought out. Highly recommended.

Eva Gelfand

2 years ago

I have had to call Jan and his guys out 2 times, the 3rd time, Jan talked me through the simple faucet repair on the phone. I can not say enough good things about Jan and his company, he and his guys all wear masks, are polite and courteous, professional and the amount quoted is exactly what I have paid. Jan responds very quickly to every call and email I have sent. I have worked in construction for 28 years, having any workmen respond quickly is rare. I have done my own rehab work with the help of various tradesmen and know the industry. I bought my home at the end January 2020, RIGHT before Covid 19 started. As I only had 3.5 weeks to get my work done before I moved in, I hired a licensed plumber to get multiple items done before I moved in. Needless to say the guy did nothing but take shortcuts and put band aids on most everything he touched. Within a few months the issues started. A backed up tub drain the guy was supposed to have cleared was clogged again (turns out, he never cleared anything), a sump pump he installed failed, some pipe work he did was not done properly. Jan has properly repaired all the items, quickly and as cost effectively as possible. He is now my only plumber, I will never use any other company. Thanks Jan, for being consistent, skilled, honest and fair.

Yusef Elfiki

4 years ago

Very quick and professional service from Jan and his team at Vanguard plumbing. We appreciated that they were effective communicators and thoughtfully walked me through our plumbing issues at a basic level so that I could better understand our possible solutions. We would definitely work with them again for any plumbing needs in our home.

Ruben- Ceiling Guys, Inc

4 years ago

Vanguard Plumbing is definitely a top rated professional plumbing outfit!!! Very impressed on their knowledge and also they took the time to explain the plumbing problems. Jan and his team came out promptly and solved our issues in our office location and they were very clean throughout the entire process. These guys definitely know their plumbing and we will not search for another plumbing outfit. We will keep calling Vanguard Plumbing from now on anytime we have any other plumbing problems!! Thank you Vanguard Plumbing for the great work!!!

Frank Huebbers

a year ago

I talked to Jan to have both ejector pumps in my home replaced. I was also planning on getting the anode rod in my water heater replaced, however, due to its placement and the difficulty in getting access to the old one, I decided to against it. I definitely appreciated the time Jan took to discuss options and he wasn't pressuring me to go in one direction or another. After that, he quickly gave me an estimate for the ejector pump replacement, got it scheduled, and ended up charging less because the job took 1.5 hours less than estimated.

Lynda Peters

3 years ago

Jan and Vanguard Plumbing made dealing with a bad situation (a 4 year old water heater started leaking for no reason other than it is a lemon) a very positive experience. Jan is very responsive and kept me in the loop until an agreed upon course of action could be reached, and his crew was prompt, polite, very capable, and cleaned the area up when they finished the job. I highly recommend them!

Jim Headley

6 months ago

We have used Vanguard multiple times over the years and they always do an excellent job.

Jennie Motto Mesterharm

a year ago

Jan and his team are great to work with. We described the issue and sent photos, which they used to give us a quote. Jan's team went to great lengths to repair parts for us when they could not find replacement parts to buy. Jan is very responsive, and we'll call them any time we have plumbing issues in the future! Highly recommend.

Candice Savino

7 months ago

Jan and his team were responsive and professional. The quality of their work was high and the issue was taken care of quickly! I'l be using them in the future.

Gene Richmond

a year ago

Hired based on reviews. Jan called and made sure that I had a CO detector near my 2nd floor hot water tank for safety reasons and on the day of the installation George the technician came, wore a mask and covered all my new carpeting. The installation went as expected and everything was left in a clean state. Will hire Vanguard again for any plumbing needs.

Michelle Hensley

2 years ago

The gentleman from Vanguard Plumbing was amazing. He was professional. And he found another problem I had while he was here and fixed both that and the original issue he came for. He gave great advice on how to prevent the issues and pointers on how to spot it sooner. We learned a lot! He also grew up near where I live so we had a nice time chatting about the area. :)

Mark Sarantakos

2 years ago

The project undertaken was to replace a 20 year old water heater with new and correct issues causing poor water pressure in a 60+ year old Chicago residence.

Jan and Chris arrived on time and hit the ground running and never slowed down. The water tank was replaced and brought on line in less time than was estimated. If you admire good craftsmanship you'll love Vanguard, the pipe fitting and copper sweating are truly superior . It made me question what I received from prior service providers.

As for the poor water pressure issue, I had convinced myself that the only remedy would be to have a booster pump installed. Our home has had remodeling of the plumbing on all three levels. So all the piping has been modernized and replaced with copper except for the holt/cold risers between the basement and the two bathrooms. After Jan had a look at the bathroom fixtures and the transitions between the new copper and the old galvanized riser pipes he had a different idea as to what would fix the pressure issue. He suggested replacing the valve system in the new shower that had mixing valve. And, replace the non-brass die-electric unions (connecting the old piping to the new), with brass fittings before spending the roughly $4000.00 to install a booster pump. As it turned out, at each point in this process Jan was right, there was significant blockage in the fixtures and DE unions. Long story short, I'm very happy with the water pressure at all of my fixtures and it cost a lot less in labor and parts than the booster pump! These guys know plumbing and that is evident in their honesty, workmanship and troubleshooting.

roger radtke

a year ago

During heavy rains, water backed up in a drain just outside our basement door. Water flooded the basement floor. We called Vanguard, which we have used four times before, and sent pictures of the drain. The next day they set up an appointment for two days hence, then called later because they could come a day earlier. The two Vanguard servicemen quickly assessed the situation, removed the drain cover and began clearing the drain. At one point I saw one worker with his arm almost completely in the drain as he removed the dead leaves and other materials that caused the clog. The workers used our hose to flush the drain, making sure the water flowed to our sump pump and out into city sewers. It all took about 20 minutes.

Jon Tshiamala

2 years ago

Jan and his team were on time, courteous, and very friendly. They repaired a leak with my sink and installed a garbage disposal. They were within budget and were willing to help me with future problems, should they occur.

I highly recommend for anyone who needs plumbing work done.

Lori Boyer

a year ago

Vanguard is great! They keep you posted about what they need to do, show you the cameras, and give you an estimate before they arrive. This is the second time we've worked with them and are very happy with their thorough and professional work.

Kate Nolan

2 years ago

Vanguard is my go-to whenever things go wrong! They usually can come out quickly, do a great job and are super transparent about what they're doing and prices. We've used them for fixing leaks, replacing faucets, installing toilets, unclogging drains and fixing the basement sump pump/sewer system. Always a great job and we keep going back!

Jeanine Hausman

2 years ago

DO NOT CONTRACT VANGUARD PLUMBING FOR LEAK INSPECTIONS

Our condo association contracted Vanguard Plumbing for inspecting a leak in our condo building a few weeks back. They charge close to $2000 for a leak inspection visit (10 times higher than average leak inspection) and came to the conclusion that our unit is solely responsible for the leak with no visual evidence. No photo or video evidence identifying the leak is indeed from our unit. The inspection report is merely one sentence. Based on Vanguard's inspection, we ripped our bathroom open to expose the pipes that Vanguard has deemed to be the origin of the leak and asked them to come back on site to find the actual leak. Their response is they are actually not sure where the leak is because they cannot see through walls. And they will not follow through with previous inspection result and actually find the leak. So what are we paying close to $2000 for? A guess? At this point Vanguard is liable for their inspection result and need to follow through with evidence of actually finding and fixing the leak. If you don't want to pay $2000 for inspecting a leak and not actually finding the problem, DO NOT USE VANGUARD.

I know their business have a lot of good reviews from various plumbing work. I'm providing this perspective on their inspection service.

Deirdre Campbell

3 years ago

We have been very happy with the multiple projects (burst pipe, hot water heater, sump pump, booster pump) that we have worked on with Vanguard. The team is professional and takes the time to help me understand the pros and cons of multiple solutions. We have used other plumbers in the past but, since finding Vanguard, we have not hired any other plumber.

Susan Price

3 years ago

We use Vanguard for all our plumbing needs! They have unclogged drains, fixed our rain-head shower, replaced faucets and garbage disposal, replaced sink traps. They are always very quick to respond and do a great job. They will frequently troubleshoot with pictures, saving a trip out to do an evaluation/estimate. They are a very professional operation.

John R

3 years ago

Jan from Vanguard came by to fix a leaky pipe. They were able to fit me into their schedule, showed up exactly on time, fixed the problem in less than 30 minutes for a reasonable cost.

I have been contacting them for plumbing help for a few years now and they actually try their best to offer advice to help you fix small problems on your own before trying to charge you for services. They are my go to plumber and I frequently recommend them to others in the Chicago area.

Bill

8 years ago

Can not speak highly enough of Vanguard Plumbing after just having my new water heater installed. Jan was most professional in giving me a detailed estimate which I compared with several other companies in the area and ended up choosing them because of the fair pricing and top quality products they use. George did a fantastic job installing the heater with a custom run of pipes and amazing attention to every detail along the way. Highly recommend these guys and will be surely calling them again for any future plumbing needs or renovation projects.

anthony abbinanti

6 months ago

I've been a customer of Vanguard for almost 10 years, and the projects they've handled in our nearly 100 year old building have all been done expertly and professionally. You can be sure that the quality of work done will last as Jan is a thorough and keen-eyed professional that takes pride in his work - Highly recommended!

Michael Cier

3 years ago

I’m a repeat Vanguard customer and will continue to use Jan for any repairs or installations as long as I live in Chicago. I ordered a new oven from a major home retail chain and the people they sent were incompetent and were unable to install the oven. After not having an oven for two weeks and a 9 month old baby I needed to get this installed ASAP. I called Jan and he came over the same day. He installed the oven with no issue and ensured it was working correctly. He also had a contact who came over shortly after to remove the old oven. Jan is a true professional, very knowledgeable, hard worker, and is always reliable. I’m truly grateful to have him work on our house in the past and be able to provide quick repairs / installations such as our oven.

Steve Dye

3 years ago

I have used Vanguard for smaller jobs in the past, but after this weekend, I’m not going to call anyone else again.

I asked Jan to replace some on valves on my city water meter, and there were a few issues with BBOX. Jan told me exactly what I needed to do, and even came back the following day to make sure I didn’t have any leaks.

I also contracted a handyman company to swap out my water heater. When the handyman company cancelled on me, Jan was able to fit me in that afternoon and made sure that I would have hot water for the weekend. Thanks again everything Jan!

Anna Ginsberg

7 years ago

I live in a large condo building and Vanguard is at the top of the list of plumbing companies to call when anything goes wrong. In addition to being expert plumbers, Jan and George are efficient, on-time, and very professional. Plus Jan was able to give me a quote ahead of time rather than charge me by the hour, which I appreciated. In addition, I had a question about something and Jan called me back promptly to answer. It's hard to know who to trust when it comes to plumbing, so I am very happy to have found Vanguard.

sarah kobs

2 years ago

Vanguard Plumbing installed a new spigot and used the camera to give us a great overview of the sewer line from back to front (80 ft) and all the drains leading to the catch basin in the back patio area. We are planning to redo the back patio. They unclogged two drains, and let us know we need to replace the pipe below the ground in the downspout. George was great at communicating the problems and advising repair in a cost effective plan. Jahn, the owner, followed up with a written report for the Condo association (six units). They came on time and revised their plan as I asked to do a little extra. I recommend them for their knowledge, honesty and communication skills.

Tino Perez

3 years ago

Overall, I had a positive experience with Vanguard Plumbing. My toilet finally started showing its age and needed to be rebuilt. Plumbers arrived on time and stuck to the agreed-upon proposal of time-to-complete the job as well the total cost of labor and parts (so there were no unexpected surprises when the work was finished).

Billie Johnson

10 years ago

The plumbing/sewer problem we had was expertly handled by Jan in the most efficient, expert, and friendly manner. He responded promptly and courteously and stayed in touch with us until the problem was resolved. I would highly recommend the services of Vanguard Plumbing and Sewer. If only other tradespeople and businesses would render services in the same highly professional manner as Vanguard. It was a pleasure to work with him as he solved this problem.

Michael Lange

2 years ago

I called Vanguard as our bathroom sink would not unclog. They provided a clear explanation of the solution and cost over the phone. The proposal came digitally (which allows for an e-signature). Their team arrived during the committed time-frame. The two plumbers were courteous, resolved the problem, and did a great job cleaning up.

davidrairick

3 years ago

Great experience with Vanguard installing a under the sink water filtration system and drilling a hole in our new quartz countertop. Prompt and professional and clean. I would highly recommend this company as they have done work for us before with a sump pump.

Chris Skrundz

10 years ago

I had a bad bathroom drain clog and my usual plumber couldn't get here to work on it. I called Jan at Vanguard and he was able to come out within the hour. Jan is very professional and fair. (Not to mention the fact that he is a very nice and polite man.) Also, he has good attention to detail. He left my bathroom cleaner than he found it. My drain runs clear and I have Jan to thank. I will happily have Jan back again next time I need a plumber.

Henok Misgina

2 years ago

Jan and team were great. From initial diagnosis to work, I’m very happy. I also had three different plumbers quote the work. Vanguard was $500 cheaper than both for the exact same job.

Jeffrey Weber

4 years ago

Needed new garbage disposal unit due to leak. Vanguard asked for pictures in advance to assess the space and set up. They deducted a potential issue with the piping and how that would impact the performance of the water discharge of the unit. Pipes were too high, allowing water to sit in the unit. Could rust and cause unit to fail faster. They presented options. Once on site they saw they could flip discharge with dishwasher, which had proper pipe level. Very happy that they provided options and potential issues and not just show up and swap out a new unit. I paid more for the extra work - but it was done right.

Mary Coriglione

3 years ago

Vanguard Plumbing rescued us from two major plumbing emergencies at our home and another at my son's new home. They are knowledgeable, friendly, prompt, and professional. I have, recommended Vanguard to family and friends!

Colleen Duke

3 years ago

Living in a 100+ year old building offers many challenges. Over the years, renovations have made the utility systems somewhat of a mystery. Jan and his plumbers with Vanguard are our go-to plumbers for all things from finding mystery back-ups to cleaning out the pipes and monitoring their state. Vanguard staff are respectful, punctual and always leave the place in excellent condition.

Rachel Claff

4 years ago

Jan, George, and Dave at Vanguard are good people. Trustworthy, thorough, and reliable. They've always been clear and non-patronizing when they explain what they're doing, and have not only made sure that my plumbing problems are solved, but that any adjacent/potential future issues are identified and explained clearly (without trying to upsell me). I highly recommend them. They clearly care a lot about what they do and it shows.

Ray Dutil

4 years ago

I have used Vanguard Plumbing for a number of tasks in both my condo and for the building on behalf of our Condo Association. Recently, I hired them to replace the SumpPro battery backup unit for our building sump pumps.

The unit is located in a hard to reach area only about 4 feet tall and it weighs a total of 200 lbs with batteries. So i'd have to say, it's a back breaker of job. The guys showed up on time as I have come to expect from Vanguard. They removed the old unit and installed the new unit in under an hour. They left the area cleaner than what it was before they showed up. And Jan from Vanguard follows up after the job is completed to make sure everything was done to my satisfaction, which it was.

I looked on line for the prices of new SumpPro battery backup units (not including shipping costs), and the price was the same as what Vanguard quoted me. And of course, the quote from Vanguard included installation. So the decision to hire Vanguard was a no-brainer since the alternative was to pay more to buy it myself and I'd still have to do the installation.

I will continue to call Vanguard for my plumbing needs because I know I can count on them to do a thorough job and not take any short cuts.

Jennifer Hammell

3 years ago

Needed a plumber familiar with (and undaunted by) the quirky plumbing surprises an 80+ year old building can present so once again, and of course, I turned to Vanguard Plumbing for their expertise. The owner, Jan, is very knowledgeable and accommodating, quickly getting me on the schedule, and his tech, George, knows his stuff and did excellent work, as usual (he’s repaired/replaced a few things in ‘this old condo’, over the years). With his assistant, Chris, they worked a small miracle replacing a slow, old tub drain, replacing faulty shut off valves (including two, original red-knobbed room shut offs) and recapping an above-floor capped radiator pipe so it’s now below the floor so my new marble flooring will be obstruction-free! I also really like how accommodating they all are with all of my questions. I don’t want to get in their way, but I do appreciate being able to learn a few things about our plumbing system (that’s even more ‘vintage’ than me!).

Albert Chesrow

3 years ago

I had water leaking under my sink when I called Jan on December 12th. Jan troubleshooted the issue over the phone and diagnosed the issue as my garbage disposal had worn out and was leaking water. Jan was able to come out the next day and install a new Insinkerator Badger 5 Garbage Disposal. This solved the issue and I am very happy with his work. I would defiantly recommend Vanguard Plumbing and Sewer and I plan to use them for my future plumbing needs. Albert C.

Z S

4 years ago

I use Vanguard for both my personal property and investment properties. They always get the job done and get it done right the first time! I have had them do a wide range of work from simple toilet jobs, catch basin repair, sump pump repair, new property inspection, and leak identification behind-the-wall. All jobs done without a repeat visit needed. I highly recommend Vanguard for all jobs!

Mike Lazinsky

2 years ago

Hired Jan as a specialist to review a sewer oddity found in general inspection on a SFH purchase. That was quickly identified, however Jan also took the time to go over all of the plumbing with me. He found numerous places where the plumbing had not been added to or updated properly. The amount of work to fix it up to current code was great, and Jan's thoroughness helped us avoid huge bills in the future by passing on the property. Highly recommend!

Arthur Reyna

a year ago

Jan the owner was easy to work with.
Even agreed to send someone out over the Holiday weekend. Had his guys out the following day of the initial call.
Workers did a great job. Very professional. Looks great. Would recommend.

Darla Adams

3 years ago

We received excellent and professional service for our project from first contact to completion. The owner and his staff exceeded our expectations on communication, documentation, and execution. I was impressed with the way information was gathered during the first phone call to thoroughly understand the job before arriving at the site. They were prepared to handle additional request requiring standard plumbing components during the current service call. They arrived prior to the stated time. They were very knowledgeable concerning the unique requirements of high-rise condos. They answered all our questions and shared advice about future plumbing needs. We are looking forward to working on future projects and highly recommend Vanguard Plumbing and Sewer.

Dan O'Donohue

3 years ago

The best in the business. I own two restaurants in the city along with a 130 year old Victorian so I probably find myself calling a plumber more than the average Chicagoan. Jan is always thorough, responsive, and takes pride in his work. Something that isn’t too easy to find these days. If you want it done right the first time give Vanguard a call.

Aaron K

5 years ago

I called Vanguard in the morning and they asked for some pics to find the right part ahead of time. They called back an hour later and were at my house by lunch. Vanguard did an awesome job and made sure everything was working well before they left.

When it comes to anything related to plumbing issues you always dread the call and the whole process of getting it fixed. Not with this company. The whole process, start to finish was professional, easy and pleasant.

Craig Defoe

3 years ago

We called Vanguard due to a leaky shower head (a problem that another supposedly high quality plumbing company failed to fix). Vanguard got us a quote within hours, came out the next day, and fixed the leak at the price quoted. Highly recommend - we'll call them again.

Alison Vellas

3 years ago

I had a hot water heater break down overnight, and Vanguard was able to send someone out within an hour of me calling to completely replace the old water heater. The technicians were efficient and did a great job.

Roberta Salas

3 years ago

High quality work. We have used Jan and his team at Vanguard for big and small projects. He always responds promptly and makes sure the job is complete and done well. Highly recommend.

Nancy Dondero

3 years ago

Vanguard Plumbers did an excellent job repairing and replacing kitchen sink pipes as well as leaking issues stemming from the developer’s incorrect installation of dishwasher. Professional and personable. A very happy customer.

Rick Janci

4 years ago

Jan, George and Vanguard are some of the best, the most knowledgeable, and the most trusted plumbers I have ever dealt with. Jan most recently saved me $8,000 from what a BIG chain plumber quoted me, and he fixed the problem in less than three hours. They will NEVER take advantage of you, or try to rip you off, just tell you exactly what your house needs to get the plumbing fixed, and then they do it. They are very experienced in older plumbing systems as well. I have used them 7-8 times or more. If you're unsure about what to do, or what a plumber has told you and want a second opinion, give them a call. Their charges are quite reasonable for the excellent service they provide. They are very busy guys, but well worth the wait if you need something done right.

SV SV_squared

3 years ago

We love working with Jan and his crew for all our plumbing needs and have been for several years now, in our old and new house! Highly recommend. We recommend them to all our friends! Thanks Vanguard Plumbing!

Paul Shadle

3 years ago

Jan and his team always do an excellent job. We had a number of small plumbing tasks, including the replacement of a toilet, that we need to have completed in relatively short order, and Vanguard delivered. I rely on them for all of our plumbing requirements.

Lesley Martin

3 years ago

I had to replace a toilet in a bathroom where the spaces were tight. After viewing photographs, Jan figured out the one model, a Gerber Viper, that would fit in the space. They were able to schedule me in very quickly. George, an experienced plumber, and Chris, an apprentice, hauled the new toilet up three flights of stairs, put it together, installed it, and then hauled the old toilet away, and remained pleasant and calm during the whole process. Dealing with the 90-year-old pipes in my bathroom must have been challenging, but it actually took a little less time than had been estimated. Everything was cleaned up before they left.

Sandra Edelstein

4 years ago

I recommend Vanguard Plumbing 100%! Jan was very responsive....his guys came out the same day I called....did an awesome job...cleaned up so good you wouldn't know they were here and they were also informative and very helpful...and just totally adorable. I will definitely use them in the future.

Oh Hi I'm Cooking

a year ago

I've used Vanguard many times, on rental properties I manage and on my own home, They are on time, do great work, and are a great value.

Dan Delaney

2 years ago

Would recommend Jan to anyone in need of a plumber. Great attitude and very good at what he does. He went above and beyond while replacing our hot water heater and even followed up the next day with a phone call to make sure everything was working properly.

Diana Fischer

4 years ago

Vanguard repaired the water pipe in our condo building which was badly corroded. They did excellent work on a difficult job. They were prompt, communicated well and answered all questions quickly. Would recommend.

Bonnie Lim

3 years ago

I really appreciate these guys they are honest that get the job done. Thank goodness for George and Chris came out the same day I called and fixed the issue. The owner Jan seems like a great guy too called me right back to schedule my appointment. I trust them with all my plumbing problems for now and in the future.

David Whitehouse

4 years ago

Did a great job replacing an outdoor spigot at my home. The job was scheduled quickly and the work was completed in an efficient and timely manner. I would not hesitate to use Vanguard Plumbing and Sewer for future plumbing work.

Erin Hunter

3 years ago

I have used Vanguard several times now and they have done a great job every time. If I have an emergency they are able to come out very quickly. The work is always done correctly. I would definitely recommend them!

Anna Gillian

2 years ago

Vanguard Plumbing was excellent. Jan was very responsive and his team was able to get in to the property quickly to fix the issues we were having. I would highly recommend them.

W Chicago

3 years ago

I will hire Vanguard anytime I have a plumbing problem. Jan got the repairs started over the phone. George did the actual work. Both were efficient and provided great service.

Katie Porrey

3 years ago

They answered my call about a clogged sink/garbage disposal/dishwasher and were able to schedule an appointment for the following day (not an emergency issue). They arrived promptly and were very friendly. It took about an hour, which was the quoted time, and the issue was resolved. There were a few additional things they found which were also fixed. Both men explained what the issue was, what to do in the future, and how they fixed it. I highly recommend them!

Lawrence Lam

3 years ago

Vangaurd has been my plumber in Chicago for many years. He has fixed a number of things including leaky toilet, low water pressure, slow drain, and kitchen sink water valve. He communicates well with what problems he finds and recommended solutions and goes above and beyond to solve other hidden problems that prevent larger plumbing issues in the future.

George Coyne

2 years ago

This is a real five stars. I have dealt with a few plumbers in the city and there is often the back and forth of going to home depot, overcharging on materials, unclear statements of work and finally, the age old surprise bill at the end. Jan and his crew were so transparent, professional, and efficient that I will never go with another company in Chicago.

Pam Myles

2 years ago

Greg and Chris did a great job installing my bathroom faucets. Although there were issues with my building maintenance, Jan, Greg and Chris were professional and I would definitely use Vanguard Plumbing again.

Chad Wilber

3 years ago

Jan and his team are the pros. We have used them over the years on projects big and small and then again recently on a double pump system with backup power. I valued Jan's expertise, he carefully took me through the options and answered follow up questions, and the installation was tight and spit-spot. Highly recommended.

Thomas Mathews

2 years ago

Jan and team have rodded my main line the past 7 years. Honest, hard working, great communication, good prices, excellent quality. Best plumber in Chicago. Period. Will never call anyone else.

Mike Haywood

4 years ago

I highly recommend Vanguard. This is the second time we’ve used them for rodding out the tree roots in our sewer line (yes, they grow back over time!). Jan is always very courteous and transparent while inspecting and performing the work, and always shows up on time with calls beforehand to confirm.

Albert Dizenzo

3 years ago

Very honest, professional and timely. They engineered a good solution for our water heater, which was originally done with the wrong pipes 20 years ago by a different contractor. They also discovered our old one was not venting the c02, and repaired this issue and saved our lives.

Greg Orlowski

2 years ago

Jan and George have done 5 different jobs for me at a couple different places that I've lived: (1) Fix and replace a leaking toilet flange that someone else improperly installed before I bought my condo, (2) Replaced my leaking water heater (3) Replace a leaking shower valve as well as old supply lines to the valve + install new quarter-turn shutoffs, (4) install a new zero-freeze exterior hose bib plus an interior quarter-turn shutoff to the hose bib and (5) replace leaking sewage pipes.

Every single job was done with a very high level of detail. When these guys sweat pipes, every joint is perfect. They clean off residual flux after they make connections. They properly anchor pipes in walls so there is no movement in the pipes when you open and close valves. They route pipes and install shutoff valves where there is easy access to the valves... etc etc. Of all the tradesman that I've hired to do work on my current or previous homes, I probably trust these guys more than anyone else to do exceptional, high-quality work on every job.

Scott Bailey

3 years ago

Vanguard Plumbing is a very reliable contractor who does high quality work, and maintains excellent customer communication. They are the only plumbing service that we use now.

Amy McCormack

3 years ago

I was concerned about a shower that may have been leaking to the ceiling below. Vanguard responded immediately and 2 professionals arrived very quickly and did a thorough review of the situation. I would definitely use Vanguard again!

Abigail R. Gahol

4 months ago

Great service and communication. Very professional. Worked on new ejector pump.

Molly McDermott

2 years ago

Grateful for Vanguard’s help. With extreme efficiency, Jan and Chris repaired a valve leak and prepped my kitchen plumbing for a new cabinet install. Thank you!

Morgan Bates

2 years ago

Our condo had a very tricky leak to find in a very difficult place between the basement and the first floor. Vangaurd's team came out and tried to exhaust all options of getting to it without knocking out walls first. When that failed they did a great job of making the smallest hole possible to get to the offending pipe between floors and fix it. The crew was pleasant and knowledgable walking us through what they were doing at each step.

Ingrid Dorer Fitzpatrick

a year ago

I had a complicated hot water issue. Not only did they provide a solution, they competed work quickly and professionally. Highly recommend Vanguard Plumbing.

Jon Boley

4 years ago

Vanguard was very quick to respond to an urgent plumbing problem in my kitchen and utility area. They quickly diagnosed the problem and executed a solution that caused minimal disruption to our home. Thank you Vanguard!

Kent Ladenberger

3 years ago

Professional from start to finish. Clear communication from the initial request, through the well documented estimate, through completion and confirmation of satisfaction. A standout company that other plumbing companies I've used could learn a lot from.

For me they've replaced a valve and an exterior faucet and they did an excellent job.

DC

3 years ago

Had a few other quotes but went with Vanguard. The team is great to work with - straightforward, on time, explained the work, didn't oversell. The first project was a small one but I'm planning future work with them.

j russell

2 years ago

Jan came out in a blizzard to get our sink unclogged. Professional from start to finish! Even called today to follow up with us. Best plumber experience I’ve had.

Matt Corig

3 years ago

Checked out my problem very quickly and the work that was done was incredible. Gave me options and explained everything very thoroughly. Everyone I had the pleasure of working with was great and it was a very fair price for superb work. My problem is gone and I feel confident everything will be great for a long time. Thanks!

Doug Zerafa

6 years ago

I am satisfied with the work that was done and the level of service provided for me. The plumber did an excellent job and worked diligently throughout the visit to get the job done. I couldn't be any happier. I will not hesitate to call again when I need more service.

rosemary metzger

3 years ago

I have used Vanguard for my plumbing needs in two condos and they have been great to work with: very pragmatic in their approach and friendly team members. Quality work!

Daniel Birk

3 years ago

Jan and his team were fantastic - responsive, professional, and quick. We found them trustworthy and communicative, and will use them again for any of our plumbing needs.

Andrew Spyrison

2 years ago

I've been using Jan and his team for years. The moment that stands out is when I was out of the country and my tenants hot water heater broke. Jan was able to handle it immediately while being very communicative. Giving me peace of mind.

Michael Caplan

3 years ago

We needed help for two different problems with our sinks and they were able to help with one, right away, and then gave us a quote for the second. They also identified a third issue and gave us a reasonable quote for that. They are professional and excellent plumbers.

Mark Armendariz

3 years ago

Jan's team showed up exactly on time. They were efficient and knowledgeable and exceeded our expectations. Their communication was clear throughout the process - making sure we understood ahead of time what would would be required and how much it would cost. We will be returning to them in the future.

RJ Zarate

6 years ago

Very pleased with their work on my leaky kitchen faucet! Jan was very personable, explaining what the problem was and how he plans on fixing it. His work looks solid and I trust I won't have any problems with the sink anymore

Cory G

a year ago

Had the guys come out to inspect my gas line as my wife had smelled gas coming from the furnace closet. They were able to locate the very small leak within an hour, explain to me how they would fix, and got it done in less than an hour.

Matthew Burns

3 years ago

Used Vanguard to install a gas line for our grill. Second time we've used Vanguard over a span of ten years. Quick, courteous service and a fair price.

Megan Fabian

4 years ago

Excellent service and fixed a couple of problems we had in less than an hour! Jan and team are great with communication and I definitely plan on continuing to work with them for any future plumbing needs. Highly recommend.

Heidi BC

3 years ago

Easy booking and prompt service. Jan called to remind me of the appointment several days before, then on the morning of, then followed up with a courtesy call to see if I had any questions and was happy with the service I received. Great company to work with! Thanks, Jan (and team)!

Anthony Rabozzi

3 years ago

Jan and his co worker were fantastic. Professional, knowledgeable, and efficient.
We will be using Vanguard for all future projects or problems.

Katrina Cairo

3 years ago

Jan is a rare find in a plumber - he is very detail oriented and can work on even the most complicated and unusual brands (I have a bunch of Sherle Wagner and he is the only plumber I have found who actually can work on these products). I highly recommend him.

Jane Michalski

3 years ago

Vanguard Plumbing has done a number of jobs for us. Always on time and finishes in a timely manner. I highly recommend their work.

Julie Palles

3 years ago

Thank you Vanguard Plumbing! These guys were prompt and terrific. They did a great job on what turned out to be a not so simple job. Would recommend them to anyone. A+++

Mary Setlik

2 years ago

Vanguard Pluming was able to respond quickly - and get someone out to help with my garbage disposal issue the same day. Solid work and very responsive.

Sergio Polo

3 years ago

Work $ performed as quoted. Plumbers George & Chris were professional, knowledgeable & friendly. They were on-time for the appointment and left the work area cleaner than it originally was. All looks great! Highly recommend them....

Emerald Sky

11 months ago

When I called I asked if he was licensed and bonded with the city of Chicago. He said yes but the minute I mention I have an inspector. He says he doesn't have the man power to do the work. Go figure!

Peter Frank

3 years ago

Had a clogged and leaky bathtub and wanted to hire pros because I live in an old two flat. They were super fast. They were fast and did great work with very professional customer service. I highly recommend them.

Jake Sloma

3 years ago

Needed a drain cleared. George and Chris were professional, got the job done, and left the work area clean. Jan followed up the next day to make sure everything was flowing smoothly and I was satisfied with the work.

jamey1138

4 years ago

What was supposed to be a routine swap-out of a toilet turned out to be a much bigger job, because of damage to the collar and sub-floor. George and Dave did a great job of making an unplanned repair, and Jan arranged a very fair price for the additional work.

Thomas Vogt

a year ago

Jan and team have performed work for me on several occasions. They are fast, responsive, and knowledgeable, and have done excellent work each time. Would highly recommend.

William Pembroke

a year ago

Very thorough, followed safety protocols, explained situation and remedy. Owner Jan called a few days later to check in to see if there were other issues. Very pleased!

Bill Jacobs

3 years ago

We all have our experiences, often mixed, with contractors. Jan was responsive, his plumber prompt, and the experience could not have been better. Highly recommended!

Pastor Rick Serrano

2 years ago

We needed a new hot water installed to replace our old new that died out. They arrived on time and did a very thorough and professional job from start to finish.

Boris Bykhovsky

4 years ago

I got a quick quote over the phone from Jan. He was straightforward and not pushy.

Once the guys came two days later they were clean, polite and quick. Very professional shop!

Matthew Costanza

2 years ago

We had a sewer smell coming from the washer closet but couldn't tell where from because we cant get behind the washer. The two plumbers knew right away it would be the floor drain and moved the stacked washer/dryer to access. This was a pain because of the tight setup of the washer/dryer being inside a closet. After they fixed the smell (refilled the p-trap with water) they adjusted the legs on the washer so that if this happens again, I can access the drain myself without pulling the units out.

Greg Dopka

3 years ago

Professional in every detail from the very first phone call through the plumbing work and then follow up of satisfaction.

Jan and his team George and Chris completely met all expectations to the highest degree.

Scott Hamilton

3 years ago

Jan and his assistant showed up on time good communication and did a great job.

His pricing was spot on with what he quoted. Will definitely use them again.

Rick Hiselman

3 years ago

Fast service and very informative. Plumbers that came to the house were professional and did a good clean up. They gave great advice that will hopefully prevent them from having to come back.

Carlos Morales

3 years ago

Prompt. Very professional. Explained exactly what they are going to do. Was very happy with results. I will definitely use Vanguard plumbing again.

Scott Homan

3 years ago

Replaced my kitchen sink drain pipes promptly and as quoted. Very professional and would definitely use Vanguard again.

Yvonne Pitrof

2 years ago

They did a great job of thoroughly examining the situation and providing me with all the options, including pros and cons of each. They did a fanstastic job! And now the sound of water properly draining is like music to my ears.

David Bow

3 years ago

Amazingly rapid response to my call for service. Very professional office staff and workers who came to the job site. The work was done to my satisfaction and close to the estimated time frame. Not cheap but high quality.
Highly recommend!

Andrea Cangialosi

3 years ago

Professional, detailed and on time! It was a refreshing experience working with Vanguard. Will recommend for future projects!

J L Rudolphi

3 years ago

Super responsive and great service! I am returning customer and very pleased with service and value from Vanguard! They are thorough and efficient!

Kristin Weed

3 years ago

They are prompt, communicative, and have excellent customer service. As other reviewers have noted they do high quality work so you know that you don't need to re do the job. Guaranteed peace of mind.

Karolina Krason

4 years ago

I highly recommend Vanguard Plumbing and Sewer .They helped me to solve an issue with my flood control system.They came on time.Technitions were very nice and knowledgeable.They left my place cleaner than before.I will definitely use them in the future.

Kim Green

2 years ago

We needed someone same day and they worked us into their schedule! They were on time, efficient and knowledgeable. 110% recommend!

John

3 years ago

George and Chris are very helpful and was able to figure out the issue very quickly! The hourly fee they charged is also very reasonable! Kudos to Jan and his team!

Barry Smith

3 years ago

Great plumber. Jan and his team are thorough, responsive, and takes the time to explain it to you. Strong recommendation!

Stephan Cohn

3 years ago

I called Vanguard and they were able to come out the same day. Friendly, efficient....I even got a call afterward to see how things went.

Rozy Patel

3 years ago

Lightening fast service! Knowledgeable, expert plumbers. Great communicators using email and phone. Happy with prices and workmanship.

Carmen Guzman

11 months ago

Extremely rude and kept on interrupting when trying to explain. The work that needed to be done. Afraid of doing a vent plumbing job.

Justin Emmons

a year ago

They’ve come out on multiple occasions for various work on our old house. Very responsive and trustworthy. Can’t recommend enough.

Jeremy Cowan

a year ago

Jan and George are very professional, knowledgeable, and helped me take care of my problem. I will use them again!

Sandra Kubik

4 years ago

Needed plumber ASAP for rental. The only ones who actually answered the phone! Came out right away and fixed a more complicated problem on a toilet. Good price and left the place clean clean, clean!!

Margaret Toren

3 years ago

I had a very difficult bathtub drainage problem with a 100 year old apartment building. Jan and his crew were able to solve the problem and now it works perfectly.

stephen milott

3 years ago

Very efficient and professional. Arrived right on time, diagnosed the problem (kitchen faucet leak) and wasted no time in repair.

Gary Wanke

3 years ago

Showed up in time frame and had all parts for kitchen faucet replacement.
Clean and neat , new exactly what to do.

Stephanie Turner

2 years ago

Professi0onal, on time, friendly and keep you updated. They actually take the time out to explain to you what's going on, how it will be done and why. These guys are amazing!!!

Lorrie Ide

2 months ago

Great service every time!

Mikey Joe Chicago

a year ago

Very professional. Expert tradesmen. Accurate estimates from attentive ownership. Highly recommended.

Oliver Hernandez

4 years ago

Guys did nice work, left the place tidy, explained the repairs, and price was better than competitors. I will definitely use again.

Erin Gillin

3 years ago

Jan and team were very professional! Provide answers to all my questions, responsive and punctual. Would definitely recommend!

Wendy Elstien

a year ago

Great service and reliable. They are very responsive to fix and have always provided me with same day service. Only complaint is a bit pricey

Diana Carolina Lopez

3 years ago

Professional, reliable, timely, honest, and excellent worksmanship. What more could one want? Absolutely stellar. Thanks Jan!

Michael Gregory

9 months ago

Honest, Professional, Trustworthy and most importantly Good Quality Work!

Neil Jenkins

a year ago

Best plumbing company in Chicago! Responsive, reliable and expert plumbers.

Carlos Garcia

3 years ago

Vanguard was able to accommodate my schedule and provide quality service.

Mike Beach

6 months ago

Knowledgeable, professional, and quick. Vanguard finds solutions to my plumbing issues!

Meghan Blake

4 years ago

Jan and his team were incredibly responsive, knowledgeable and fair.

Collin Johnson

10 months ago

Professional. Prompt. Fair. A+ communication. Thank you Jan!

Kate Collins

3 years ago

Very friendly and responsive service. Jan, George, and Chris were great to work with.

Jia Carmody

3 years ago

The tech was knowledgeable and provided professional service. Will continue to use their services for the future.

Sean Elliot

3 years ago

Jan always explains all the options. Prompt service. Highly competent.

Carl Blando

4 years ago

Top notch service and extremely responsive. Professional and they get the job fast and efficient/

Mike

3 years ago

Fixed a busted pipe that has been a problem for years. Did a great job!

Angel Zinger

3 years ago

Wonderful company and owner. Honest! Stays until the job is done!

Patrick Belvitch

3 years ago

Very professional and efficient. Did a great job with a complicated project!

Jaime Dawkins

2 years ago

Very knowledgeable and professional service! Couldn't be happier.

Taylor Fallows

2 years ago

Great to work with, replaces water heater right away.

Hannah Elizabeth

2 years ago

Very thorough in explaining the work and being transparent about costs.

Edward Benford

a year ago

Great service! Very professional

Kate Lloyd

3 years ago

Very responsive, polite, excellent communication.

Jacob Dawson

5 years ago

Gave a good inspection, loved it.

Frank Kiely

4 years ago

Great diagnosis, speed and professionalism, thanks

Gregg Houck

4 years ago

Great service

Collin Johnson

a week ago

Excellent service from a trustworthy team of professionals. The only plumber we call. No nonsense. Quality work.

chris malwitz

2 weeks ago

Very responsive. Brought all equipment with him. Worked in timely fashion.

Mat Messerschmidt

a week ago

Professional, upfront, and no-frills. George explained everything he did and worked efficiently. Good price transparency, which can be an issue with other plumbers in this city.