Description
Full Service Plumbing & Sewer Company. Proudly Serving Chicago since 1984.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank repair, 24 Hour Plumbing, Any Drain Cleaning, Backwater Valves, Basement Flooding, Bathroom Faucets, Bathroom Plumbing, Bathroom Sinks, Bathtub Clogs, Booster Pumps, Burst Pipe Repair, Busted Pipe Repair, Catch Basin Pumping, Clearing Clogged, Clog Removal, Clogged Grease Traps, Commercial Property, Common Repairs, Complete Installation, Complete Plumbing Solution, Condensation Lines, Dishwasher Drains, Drain Lines, Drain Rootering / Rodding, Emergency Plumber, Emergency Plumbing Issue, Flood Control System, Flood Prevention, Flooded Basement, Floor Drains, Frozen Pipe Repair, Gas Leak, Gas Line, Grease Trap Pumping, Gutter Drains, Heaters Pumps, Home Plumbing, Hydro Jetting Service, Hydro Jetting Service – High Pressure Water, Ice Maker Lines, Installation and Replacement, Kitchen Clogs, Kitchen Faucets, Kitchen Line, Kitchen Plumbing, Kitchen Sinks, Laundry Plumbing, Lift Stations, Parking Lot Drains, Pilot Assemblies, Piping Repiping, Plumbing And Pump, Plumbing Plumbing, Plumbing Problem, Plumbing Repair Service, Plumbing System, Power Rodding, Preventative Maintenance, Property Management, Pump Installation, Pump Repair, Recirculating Pumps, Residential And Commercial Plumbing, Residential Plumbing, Same Day Plumbing Service, Service, Repair And Install, Sewage Pumps, Sink Clogs, Sump Pumps Ejector Pumps, Tankless Water, Toilets, Sinks, Showers, Triple Basin, Unclog Sewers, Underground Plumbing, Utility Room, Video Inspection, Wastewater Management, Water Backflow, Water Filter System, Water Line, Water Main, Water Pressure, Water Pressure Correction, Water Pumping, sewer rodding,
Reviews
Aiden and Chuck just did a water valve replacement & pipe repair on our condo assoc main water valve. They came within 45 minutes of us calling them to quote us, and were able to accommodate next day service to repair & replace our water valve that wasn't turning off. What we paid was exactly what they quoted us, we felt they were honest with the work needed to be done and did not charge for anything we didn't really needed done - unlike some other companies who quoted us. Thank you for your prompt service and communication skills! Will definitely be contacting Apex Plumbing again next time we have any plumbing work or issues.
Jamie D'Angelo
2 months ago
I was super excited to have a new dishwasher installed today, only to find they refused to complete the install because the water shut off valve to the dishwasher wasn’t working properly. They told me to notify them when it was fixed so they could reschedule.
I saw Apex’s positive reviews and decided to give them a call for this relatively small job. The first person to answer was very kind, and told me the team would be in touch soon. Not even 20 minutes later I was on the phone with their dispatch team being told someone would be on site same day, in the next 5 or so hours. I got a call from Jon less than an hour later. Everyone I spoke to was positive and professional.
Service was excellent, prompt, and the team was willing to double check all the valves in my condo just to be sure the dishwasher was the only one needing to be replaced as a part of their complimentary estimate. While it may have cost less to get the part and give the replacement a go on our own, but having the job done right, done well, and done quickly was totally worth it. I’d use these guys again in a heartbeat!
Robin Zimmerman
4 months ago
We've used Apex unfortunately a few times now. The first few were for basement flooding that led to drain repair on the city's side of things. They were incredibly responsive and informed. They handled all of the contracts and permits and city delegations. And now it was for a burst pipe. They were here 30 minutes after we called. The plumber John was fast, personable, and thorough. He assesed the problem in no time, and was here for less than an hour. Not to mention the receptionist was very calming and patient while I panicked and fumbled over my words. We've reccomended them before and will continue to reccomend them. Thanks Apex!
Carlos Escarza
a month ago
WARNING!! TO ALL POTENTIAL CUSTOMERS DO NOT USE APEX Plumbing and Sewer Services!!!! They improperly installed a sump pump in my finished basement in May 2022. They DO NOT back there services! I have tried to reach the owners on 3 occasions to explain that the pump failed after 10 months and got no call back. A more reputable company came in and explained to me that their was work was sloppy and not properly installed. Specifically. they did not replace a broken check valve and did not properly fasten and seal the sump pump cover. Plus the fact that their Made in China pump failed and refused to contact me and explain themselves after I sought a partial refund. I paid $2500 for this work which took less than a hour for them to complete. Also a ridiculous amount given a pump casts approx. $500. THEY ARE RIP-OFFS! I am reporting them to BBB and I warn anybody to use a more reputable company.
Plumber (Charles) came out to look at a water fountain at my business. He sent me an email a few days after with a quote and what needed to be done. I responded to his email three times and never received a response. I've called 4 times to schedule him or another plumber to come out to fix it and have been told each time someone will call me back to schedule a time. It's been a month now and still no one has reached out to get this fixed. No one can help me when I call their number and they continue to tell me to wait for them to reach out. Don't waste your time with this company.
Great service from start to finish. Starting at the service call, the gentleman took the time to listen to the issue and share his thoughts, then we scheduled the free estimate. Chas came to do the estimate and he was just as professional, listned to the problem (floor drain backing up) , investigated (popped manholes and drain covers, looked at sink line inside) and promptly outlined his opinion on the options. We had a deal and Chas took care of the problem on the spot. 10 minute phone call on Friday, rodded and unclogged line by 11 Am on Saturday. Will call again and refer to others. ? Hard to find honest companies, Apex is one of them.
Kayla Isabelle Miles
5 months ago
Recently bought a condo that had been vacant for a while and came with a few plumbing issues. Apex was great! Aiden was very professional and knowledgable and fixed the issues quickly. I highly recommend and will definitely be using them for any future plumbing issues. Thank you!!
We had an amazing experience with Brandon and Aidoun (sp).Brandon diagnosed our problem within minutes of arriving.
Our ejector pump went bad so nothing on our basement level (bathroom, shower, utility sinks, washer/dryer outlet) was going out to the sewer. You can only image the smell and look on my face when I tried to use a plunger thinking I had a clogged toilet.
These guys calmed my anxiety and replaced the old pump probably within an hour. It was quick and they walked me through the entire process.
The emergency repair was expensive but well worth the cost. Today we woke up to a fresh smelling “Mancave” as if nothing had ever happened. I highly recommend this place for any of your plumbing needs.
The staff is very friendly a responsive in the app. My first time using Google for this and really like the integration.
They were very responsive to my inquiries. They were able to come out and diagnose and fix our leak without issue. Excellent customer service. I would highly recommend.
We called Apex for same-day service, which they were able to provide. Their staff was very responsive. They were able to get a plumber out to our house within a couple of hours of my initial call. The plumber was able to identify and fix the problem quickly. He was friendly and efficient. I was worried about the situation, but they got it fixed fast so everything is good. Thank you!
Alexis Black
7 months ago
Apex Plumbing was great! I had a pipe clog and burst in my laundry room. Apex sent someone out the same day. Brandon arrived on time and quickly assessed and fixed the problem. He was very knowledgeable and skilled, and also very nice. I highly recommend!
Chas was very professional and nice. He also did a great job of communicating. I would definitely recommend.
Excellent, prompt service. I especially like the feature that allows you to track the technician in real time so you can know exactly when to expect them. Professional from start to finish
Jon and Jeff were both fantastic. They helped me during a very stressful time when I had a leak in my wall. Both were very professional and Jeff went above and beyond when we had issues dealing with other contractors. Fantastic company and have already recommended them to a friend. Thanks guys!
Michael Wilson
10 months ago
Chas and the Apex team were extremely professional and diligent. They went the extra mile to ensure our condo building’s pipes were thoroughly cleaned, as well as the grease trap. I highly recommend Chas and Apex.
Kent Karwoski
10 months ago
Aidan arrived on time and attacked the issue and explained in detail all the hows and whys of what he was doing to correct my non draining sink .
He got it cleared and its working better than is has for years now .
I would call Apex again and they are now my go to for any plumbing issues I may encounter in the future . Please note it was a Saturday and he was there on time too !
Our water heater went out on a Saturday. Didn't realize until Saturday evening and left a message with Apex. Chuck immediately called me back and was willing to have someone come out by Sunday. We ended up scheduling the visit for Monday to save on labor costs. Aiden was their technician and was super friendly and professional. Highly recommend Apex and they also came in below several of the other quotes I received.
My husband thought he lost his ring down the drain so I called Apex late on a Wednesday night: I spoke to Chas and he talked me through the process of opening the drain myself and checking, so I could avoid the 150$ fee! He was so great and comforting. Plus, I became a little more handy in the process! Thank you Chas!
I called Apex to request help with low water pressure, they came by and gave an assessment and identified the issue as needing a pressure pump, about $4000. I trusted their assessment and spent an additional $1000 to get electrical wired to support the pump. At the end of the project, the water pressure wasn’t fixed. They then came by again and said it was the pipe issue and it couldn’t be fixed with a pressure pump, that I had already paid for and installed. They would not take any returns nor any credits for their work or incorrect assessment. I messaged them about this and it was ignored. Extremely disappointed and out $5000 for nothing.
Patricia Wilkinson
7 months ago
My water pipeline broke and we were all scared about the leakage in the basement and where all it has damaged. But luckily Apex plumbing & Sewer guys did a good job and found the root cause of the leakage and fixed it before it damaged anything. Thanks guys really appreciate your help.
The booster pump for my water began leaking so I called Apex in the morning. They arrived within 30 minutes and gave me a free estimate along with a few options for what I could do. I decided to have the pump replaced with a better model. They went to get the pump right away, returned and installed it all within a few hours. Chuck and Aiden did a great job and I highly recommend their work!
Third time using Apex Plumbing on my apartment building and will do so again if a need arise. impressed for a third time, so leaving an appreciative review. Chaz and Charles repaired a leaking drain pipe in the wall of one of my apartment units, and cut away some floor and drywall in a very clean way to allow for easy patch. Also, reduced their quote after finishing as they got it done quicker than expected. I can't ask for much more than that! -Jim
Here's my personal opinion and why i think you should consider any other plumbing company besides APEX - Poor care for customer service. They're disrespectful, awful communication, and lie and make false promises of solving the problem.
I hired them to address my low water pressure in my multi-unit building. At the time of estimating the job, I was extra clear that pressure is my underlying problem and gave them as much information as I could. They said they could do the job and solve my problem because it seems like my rising pipes were really old galvanized piping. 2 days later they started and collected half the payment over the phone through credit card. I did not allow them to keep it on file and said I would pay again at the end of the job.
They started and finished 3 days later but I still had little to no water pressure and after getting frustrated that they couldn't solve the problem, one of the plumbers blew up on me and said the contract was complete because all it said was the risers needed to be changed and his job was done and they'd put a LIEN on my house if not paid. Issue was still not resolved and I was out of pocket $10k I find out they charged my credit card and illegally stored my info when I asked not to.
The owner/boss comes the next day and says he'll try to find a solution and all he did was simply walk to the main city pipe and say this is another $30k job because you need to change the main pipe but he'll keep looking for an answer. 2 weeks go by and he never called, and when i called him he accused me of being impatient and rude. When i asked what he came up with in 2 weeks, he said honestly hadn't given it much thought. This whole time my walls are still torn out and I have families living here. They also never provided me the copy to the contract until my last conversation with the owner.
I can understand if it was 1 employee, but the owner himself provided this type of service - which says a lot about the company. Save yourself the trouble, pay a little more and go with any other plumbing company.
I went downstairs to do a load of laundry and noticed water & some type of backup all over my laundry room, utility room and wet carpet inbetween. I didn't know where to start and gave Apex a call. Incredibly professional from the initial call through the service. They arrived in less than 30 minutes!! Quickly diagnosed the problem as a failed Ejector Pump. They had the parts and equipment to service on the spot, provided me with honest options to resolve and quickly got to work. Truly a 5-star experience all around. Friendly service, knowledgeable work and complete transparency. It is a family run business and it shows from the dedication to customer service, being straightforward in explanation and ability to guarantee their work. Can't say enough positive things about Apex and will be the only company I call with any future needs.
Elliot Rothrock
a year ago
We had just moved to a new home and the garbage disposal was not functioning. The sink was backing up and there was a bunches of dishes, pots and pans that needed to be washed before being put away. I called Apex, told them my problem and three hours later Chas, the owner’s son, showed up. Chas fixed it and explained the disposal had been seized by rust or jammed. He quickly taught me how to fix it if it happened again and left a Allen wrench-like key for me to do so. Great service and attitude! We use these guys for everything and would absolutely recommend you do as well.
The service of Apex was top notch from all aspects. This was my first experience with Apex and I contacted them from a referral. When they advertise same day service, they mean it. Chad was the plumber dispatched and he gave me a courtesy call 30 mins before his arrival. Chad was courteous and considerate when he arrived. I explained my issue and he walked me through the options of service I would need without high pressure sales pitch. He gave me a free estimate of the work I needed. I highly recommend requesting Chad if you call Apex.
A+ service from Chad.
I reached out to Apex Plumbing & Sewer Inc. a few days ago for two clogged drains in my building. What was explained to me as a routine rodding quickly turned into a flooded kitchen and water damage to my basement.
Apex refuses to accept responsibility for the water damages caused by their technician ($1,700) and instead offered me a credit of $150. I refused their offer and will be perusing alternative means of compensation for their damage.
I was fortunate enough to take video and photo evidence of damages at the time of the accident and will use them to help defend myself. In addition, I made sure the technician documented the water damage in the plumbers report.
I believe that a competent plumber would have understood of this risk while the work was being preformed, explained this risk to a homeowner, and provide an opportunity for the homeowner to accept the risk before beginning the work.
I hope this review helps other homeowners make their own decisions on whether or not they should choose Apex Plumbing & Sewer Inc. for plumbing services.
Chas, Geoff and Dave were excellent! We had an emergency sewer issue at my condo. They made us their morning priority, diagnosed and resolved the issue in the same day. Chas also explained what was happening and why and how to minimize the issue in the future. He also provided guidance on maintenance. I highly recommend APEX.
We hired Apex to review a problem in our condo-owner-managed, historic, three flat! We had originally thought it was our sump but subsequently figured out it was actually a break in our sewer line! This was a very scary issue for us and Apex kept us informed and on an expeditious schedule the entire time. They worked with us to rod out, jet, camera and ultimately find a break in our main sewer line, where it meets the City's in the street. They helped guide us through the City's PDP process and coordinated the City's review and acceptance of our condo building in the PDP Program. All the guys (Chas, Aiden, someone else I'm forgetting- I'm sorry!) were helpful, responsive, professional and answered all my questions. They ultimately left me, and our condo owners, with a better understanding and knowledge of our historic condo's plumbing and gave us a few tips along the way! Thanks guys! Highly recommend!
Jeanne Sullivan
3 years ago
Chas was absolutely amazing. The quality and professionalism was top notch. Their prices were fair, and Chas was so extremely knowledgeable. I feel comfortable trusting them with mine and my condo associations plumbing needs. I love that this is a family own and run business, too.
Apex Plumbing has been extremely helpful in managing my properties. I’ve used them on multiple occasions for everything from water heaters, clogged sewers and bathtubs to faucet replacements. Just recently, Chas came out to assist with with a sewer problem and was very helpful in helping me understand the issue at hand. I know what I’m getting when I call Apex Plumbing: clear communication, trustworthiness and honest work. They are familiar with my properties and on more than one occasion have had to do the work without someone being present. Never had a bad experience. Trustworthy and honest company.
I called Chaz originally because a different plumber told me we had a collapsed sewage pipe that needed to be replaced and I wanted a second opinion. I described the situation to him and he said it seemed odd the first plumber came to this conclusion without hydro jetting the line and running a camera. Chaz and team came out very quickly and worked the problem and discovered there was an obstruction in the pipe and were able to flush it out to the main sewage line. Chaz’s knowledge and willingness to troubleshoot the issue helped us correctly identify the issue, resolve it and save thousands of dollars by not performing unnecessary work. They were super responsive, knowledgeable, professional and fair. I highly recommend!
Pablo Sebastian
a year ago
Highly recommended! Amazing job! Brandon came over to give us an estimate for a toilet repair and some slow drains. He ended up staying and doing the repair is less than an hour. He also offered great advice on cleaning and maintaining our garbage disposal.
Professional, honest, and really great work.
Thanks Brandon!
They were very responsive and came out quickly. They assessed the cause of the leak and took action to fix the problem. The plumber was very helpful and professional. We would definitely recommend Apex and will use them again for any future plumbing needs.
Fast, professional, polite and knowledgeable, all of these qualities are present with Apex plumbing. Brandon quickly and efficiently replaced shower faucet and gave through instructions so the repair would be the best possible fix. Thanks so much
Mark Szymanski
3 years ago
Was having an issue with our dishwasher not draining, called up Apex who said they could come out the next day for free estimate. Plumber named Chaz came out to my house, friendly personable guy who took his time and explained to me what the possible issues were and was upfront about costs. Clean cut friendly guy who fixed the problem right and in a timely manner and haven't had a problem since. I have their magnet on my fridge now, would definitely call again.
Aiden and Charlie were great service techs who had our old, dead water heater out in the alley and a fresh new one installed within a few short hours. Highly recommend.
Michael Mallaney
3 years ago
I have used Apex Plumbing & Sewer for over 15 years at all of my rental properties and my own residence. They are extremely dependable and reliable. Whether it is a replacement water heater, sewer backup, stopped up toilet/bathtub or any type of water leak, I can count on Apex for a quick response and excellent service; always the same day, weekday or weekend. All of their plumbers, from new installation to service, are knowledgeable and polite.
Israel Pollack
2 years ago
I had a very urgent toilet repair and Aiden M. was able to pop in and quickly diagnose the issue within hours of my call. He was patient in explaining the issue and allowed me to really understand the issue. He was very transparent on pricing and we will definitely use his services in the future!
Chas was punctual, polite and very thorough in fixing 2 toilets in our house. He knew exactly what to do and when he didn’t have the replacement part in his van, he went to the store to pick it up. We really appreciated that he got the job done quickly and efficiently and would definitely recommend Apex & Chas. Thank you again!
Vinayak Ishwar
3 years ago
Just a great level of service from Chas and the Apex team. Called them on Thursday to get someone to come look at my garbage disposal and dishwasher, scheduled a time, got a call saying they were available earlier than that slot if I was free, and came by as soon as I confirmed. Seemed like a reasonable rate. Definitely recommend them.
Been working with Chuck and Chas for over 15 years. Recently called them for an emergency backed up sewer. They were quick to answer and come out. While it wasn’t an easy job they sure knew what they were doing. One week later my water heater died and they came out to save the day. I’m so happy I came across Apex Plumbing. I’ve recommended them to my neighbors who are happy with them too. Apex Plumbing & Sewer - the preferred plumbing company for the Lakeview area!
John O'Malley
2 years ago
Very honest. Had a leaking kitchen faucet. Was just a simple loose hose. And no charge for the service call. Thank you Apex. BTW, second time I have used them. Last year they fixed a complicated shower issue, also professionally done with quick service. Highly recommended.
Great emergency service! Gas company shut our gas off due to a natural gas leak. We requested emergency service from Apex and they were at our house within 45 minutes. Plumber pressure tested the system, located the leak and made the repair. Apex had our gas and heat running in no time.
Would definitely recommend and use again.
Melissa Angland
3 months ago
The best!!! No questions, these are trustworthy plumbers and kind people!
Chas was great. I got a very quick response and service appt. Answered all my questions and fixed the issue. Highly recommend and will be using Apex again for any plumbing issue I have.
We worked with Chas and he was an absolute pleasure. He was prompt, polite, professional and efficient. The quotes were accurate and he explained everything thoroughly. He even found a way to honor an extra coupon for us! We were very happy with his work and would definitely work with him again.
Julie Bartholomae
3 years ago
Apex is my go to plumbing company. Chas was here to fix a shower for us. He is polite, efficient and so capable. He quickly diagnosed the issue and had it resolved for us right away. I will always call Apex for plumbing issues and would recommend them to anyone!
Steve Foresta
3 years ago
Always on time and friendly.
Chuck and Chas are totally professional!
They have been doing not only my business services but my home repairs as well.
They always leave everything neat and clean when the jobs completed.
If I could give 6 stars I would.
Thank you for a job always well done.
Called Apex today for an ejector pump issue. The whole thing was quick and easy from start to finish. They came out within the hour. The price was fair and the repair was done with no issues. I found them to be reliable. I will use them again.
Deborah Bisceglie
3 years ago
I had apex plumbing out to my house a couple times for multiple services. From a leak coming from my ceiling to changing out a water heater and fixing my kitchen sink. They did a great job and they take Pride in what they do and very clean . I would highly recommend this company.
Bradley Ramirez
3 years ago
After a call to Apex about a clogged kitchen sink, they sent out Chas within the hour. He resolved the issue fast and efficiently.
He also gave me tips on how to prevent this from happening again. Would definitely use them for any future issues.
Erik Michael Adams
a year ago
Aidan was prompt, courteous, and helpful. He resolved our toilet clog in a matter of minutes, and while he was here helped us with a gas issue for an installation of a new washer and dryer.
Chas and Aiden came out almost immediately and diagnosed a leak. They were professional and easy to talk to. They even checked out the unit upstairs to find the actual source which will help the owner fix the problem quickly. Definitely would recommend and use again!
Aidan has helped us on several items over the years. We continue to go back to Aidan and Apex because their service, quality workmanship, and professionalism is top notch.
Mauricio Zuniga
a year ago
Chaz called me back. Provided very helpful info that saved us a lot of money even though it meant less revenue for his company. Great customer service and communication
Stephen Eldridge
2 years ago
We've called these folks twice in the last few weeks for plumbing emergencies, and they've been fabulous. They come quickly, do a good job, and are just open and honest every step of the way. Will definitely be my go-to service.
Stephanie Woo
3 years ago
Chas was very prompt and professional. He was really polite and explained everything thoroughly. We will definitely use Apex again for our plumbing needs.
Maude Tremblay
3 years ago
This was my second good experience with Ajax. Very quick response time: office picked up the phone on my first call and plumber was in my house less than 2 hours later. Chas was friendly, professional and efficient.
Chuck has beautifully navigated two large projects for my organization's plumbing needs. He listens carefully, offers creative vision, is very fair in pricing, and conscientious with scheduling. I highly recommend Chuck and Apex.
Marcus Ziegler
a year ago
My water heater was leaking so I called this business on a Saturday afternoon and they said someone would be out later that day. No one showed up, no one called, never heard from them.
Virginia Glover
8 months ago
They are very fast in responding to our call and helping us out
Our condo building is very strict on having an outside plumbing to do the work but they did a great job
Rachel Reizburg
3 years ago
Overall, great experience! Chas was prompt, professional, and gave us a fair quote. When a problem arose with the sink cabinet drawer not fitting, Chas adjusted the plumbing to make it work. Highly recommend!
Aiden was able to come and fix the issue within an hour. He also stayed with me and explained what happened and things to look for in the future.
Michael Brown
3 years ago
Had a blockage in my 4 unit rental. Came out on a Saturday and rodded. Then suggested catch basin should be cleared out. Scheduled that and had a truck clear it out following week. He seemed like he really knew the art of plumbing. Very straightforward. Not cheap but fair. Month later water coming up through my sump pump at my own house. I flipped breaker and texted him. Water started receding. He said it was probably toilet paper and that breaker probably fixed it. Nice guy!
Benjamin Janik
a year ago
Outstanding service. They were very prompt and arrived as scheduled. The crew went above and beyond communicating and the work was great quality. Definitely will be using them again!
Emily Cresswell
2 years ago
These guys are all great. Super responsive, professional, friendly and honest. I highly recommend and have had Aidan, Geoff and Jerry as plumbers. I will be using them forever!
The House of Awareness
2 years ago
Very professional and helpful. I live out of state and was kept informed during the entire process. This was a complicated job because the piping is all over the place. I had several frozen pipes and a broken pipe. I would definitely hire them again.
Looking for a plumber in Hyde Park, Chicago and Apex advertises they specialize in Hyde Park. Called to set up an appointment and they told me we were outside their service area, despite the fact that WE ARE RIGHT IN THE MIDDLE OF HYDE PARK. Don't waste my time with false advertising.
This is the most professional company in the Chicagoland area. They do quality work at a reasonable price. Thank you. I will continue to refer my friends and family to Apex Plumbing!
Anthony Kestas
3 years ago
I have used Apex several times on emergency calls at the two facilities that I manage. Every time they show up quickly, diagnose the problems and have provided me with a quick and affordable solution!
Geoff and Chas were fast, knowledgable, and very kind! The dispatch team was extremely communicative as well, and overall I felt relieved to be working with them.
Notified of every hour xtra work that was found and absolutely neccessary, no surprises, my bathroom just painted and repaired...after severe back up....they corrected, cleaned up entire bathroom area, replaced toilet, allowed me to check work....mainly not a rod cable hole or scratch anywhere in my new bathroom..Geoff n Angel were outstanding...think good on there feet..
And caught a major problem before it became a issue In this 6 unit bldg..
Saved owner alot of future money and extremely nasty mess that would have occurred....I'm a 40 yr veteran engineer
I stayed out there way....and Geoff n Angel kept me apprised of any changes..
Even learned couple new tricks to avoid unnecessary problems..
Drew
Guntherbk Guntherbk
2 years ago
The crew members of Apex Plumbing were absolutely fantastic very fast response they new there job very well The owner Chuck and his sons were just great and took care of my all my Plumbing issues I highly recommend them Gunther Kettenbeil
Martin Surges
3 years ago
I have used Apex for many years. They are very professional, knowledgeable, trust worthy and neat. No clean up when they are finished. I totally recommend Apex on all merits.
Michelle Johnson
a year ago
Great customer service! Everyone was friendly and professional. They came highly recommended and I will definitely use Apex again.
Super professional out buillding uses them and they are always professional, helpful and get the job done quickly. They aren't cheap but there works speaks for itself.
Jennifer Cieslak
3 years ago
I called on a Friday afternoon. Chas was at my house shortly after and fixed my problem. Excellent customer service and follow up from the office as well. I’ve found our new go-to plumber!
Chantelle Pline
2 years ago
In Feb 2020, I had APEX uninstall/install a kitchen sink (Jobs 43521 & 43503), which was not a good experience. I provided a review to APEX on 04Feb2020, to which APEX stated that they take their reviews seriously and that my 'claim' to have spent over $1000 for poor service was inaccurate (see attached screenshot).
1. I have attached receipts of these two jobs to confirm that my original 1-star review did state the correct payment amount (over $1000).
2. Today (26April2021), 14 months later - this sink is now leaking.
I called APEX today explaining the situation and they stated that they have a 12-month warranty on their work and that they will charge me again to fix the leak. I understand that plumbing company's must have these types of policies and I am not trying to be unreasonable by expecting them to treat me as a special exeption.
However, after my original review for poor-value/workmanship being called 'inaccurate' by APEX AND a subsequently having leaking sink after only 14 months of completed work speaks for itself.
I couldn’t say more about Chuck and his team. They were honest even though they could have made much more business by going along with what another, larger company had recommended. Chuck explained and showed everything along the way and was very professional.
Jessica Sanditen
2 years ago
Chas and Brandon were professional, honest and efficient. My dog liked them too! :) I will be calling on them again in the future.
Lisa Krutmeier
3 years ago
Fast, friendly, conveinent and knowledgeable! They showed up right on time, took very little time to complete and very reasonable on price!!! I cant say enough good things about their quality service. I highly recommend and will def be using their services again!
Have happily used Apex for about 10 years Always on time, clean and professional. Family business ! Friendly and easy to work with.
My water heater started gushing water. I called apex, they replaced it fast and for a fair price. Friendly and professional. Headache free.
Chuck and Chas are the best! They replaced my water heater with the quickness! True professionals! I would recommend a million times over.
Credell Walls
2 years ago
I appreciated the two of them providing us with a great cost for their service. They very friendly and provided helpful advice on how to to Do it Yourself. I more than appreciate at that. Would love to use them in the future on other projects.
Javier L. Castro
2 years ago
We called with an issue Chad can in a timely manner and fix problem. Very professional and explained everything clearly. I 7will never go anywhere else but APEX.
Ezekiel Thomas
2 years ago
I have reached out multiple times for a follow up on kitchen and bathroom work. After they came out and I paid for a service call (which they claim can be applied to the actual work performed) they stopped returning my calls.
Andrew McGuire
a year ago
Aidan was great he helped me get my stove leak fixed to pass the people gas requirement.
Ryan Kappmeyer
a year ago
They were all very friendly, professional, communicative, and did great work! Would definitely recommend
Alex McCandless
8 months ago
Set up an appointment for a 2pm-4pm window. They called at 4pm saying they couldn't make it by 4. They could come after 4pm for an extra $149.
Lauren Lichty
2 years ago
Super responsive, fast, clear communication. Our technician Geoff was great to work with.
Rafael. L Rodriguez
a year ago
Second time APEX has come to our house for minor plumbing work. Great service.
Christina Olson
a year ago
Great service! Aidan helped us with a last minute request and was very professional, quick and helpful!
Aiden was super helpful assisting me with a faucet estimate in the kitchen! He was very friendly and helpful!
Both Jarrid and Aiden were great. Highly professional and knowledgeable. Would absolutely use them again. Thanks guys.
Fast professional service! Will definitely use Angel & Geoff from Apex again!
Great Service and reliable. We definitely recommend and will use Apex Plumbing again.
Installed a water pump for our building. Super professional and responsive. Highly recommend.
Ray Contreras
2 years ago
These guys were super fast and very professional. Chase and Adan rock!
Great service, friendly attitudes, fixed my catch basin, cleaned my sewer line, highly recommended!
Joseph Babani (Yossi)
2 years ago
Really honest, I didn't feel like they were trying to sell me an expensive solution to my problem
Marc Morency
8 months ago
Good but expensive service.
Quick response time and great service. Job well done!
Debra Plants
11 months ago
Great service
Great professional Service, I couldn’t be more happy with these guys. They had everything I needed done as promised!!!
These are bad people don't do business with them
Hamame Mohamed Amine
6 months ago
(Translated by Google) Thanks
(Original)
شكرا
Chad Pilarski
10 months ago
Francisco Torralba
2 years ago
Ana MarkdaSilva
a year ago
Kenneth Jensen
a year ago
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