Best Water Supply System in Charlotte NC

Daniel J came to our house to retrieve a small spray deodorizer can out of our toilet. He was extremely professional and explained all options to us. He tried everything possible, and remove it from the toilet. We were very satisfied with all he did. He saved us from having to buy a new toilet. Daniel is an asset to your company. We will definitely use again. Thank you to Daniel and Option One!

T.J. Kiker was right on time, understood the issue, clearly stated what needed to happen and how much it would cost. In addition, he made suggestions on minimizing the issue in the future. Five stars!

Brett and Erich provided extremely prompt responses to my inquiries prior to the installation. The installation was swiftly and efficiently done at a reasonable price. It was also a pleasure not being subjected to any of the usual contractor cross selling pressures. I highly recommend without reservation.

We had an issue with our main line at our house recently. Roto-Rooter came out very fast, diagnosed the issue and gave us a few options. The price was less expensive than other companies which was great. The work was completed the very next day and we were back to normal. We had a question about the water pressure after the work was complete and a technician came out within 10 minutes. It’s almost like Roto-Rooter has technicians everywhere haha which is great. Also, each technician that came to our property was friendly and gave us great advice. Can’t thank you guys enough for fast reliable work.

I called them and gave them my name and number and they never called me back.

$300 to snake a drain? Wasn’t even an emergency call. You can do better than that!

Muana was outstanding! Very polite and professional. He came out to help me on Easter Sunday and was able to take care of everything I needed in about 2 hours. Made sure everything was cleaned before leaving and walked me through what the issue was and what he did to correct it. Tested multiple times before leaving. Excellent!

Cement patch

Great environment and people very fluent running Company

I had a leaky pipe and was contacting several plumbers to get estimates and timing. When I spoke with Brian, I told him I had another company coming out later that day so I didn't want to waste his time but wanted to get an idea of what the costs would be. He quoted the costs over the phone but also offered to stop by after the job he was on to take a look at it even though he knew I had a company coming to find the leak for free. When I met him, I was impressed with his professionalism and helpfulness. The other company called to say they were on their way so Brian left. As soon as the other company showed up, I knew their advertisement had been a scam so I sent them away and called Brian to see if he was still available. He was and came back and did the job. I was impressed with how well he protected my property while doing his job. When done, there were no cost surprises. Everything was done as originally quoted and he cleaned everything up after his work. I was pleased with his service.

Called on Friday afternoon to replace leaking toilet...came out and were totally professional and the price was GREAT!

Best plumbers in the area!

I defiantly recommend using Pay Less Plumbing for all your plumbing needs, our plumber TJ did a great job and not to mention provided excellent customer service. Our property had a MAJOR water line break inside one of our resident home…water was poring out of the slab, we had water everywhere and going into the next apartment. Pay Less Plumbing was able to come out right away and take care of all the repairs and restore water to the community right away. I will defiantly call Pay Less Plumbing for all our plumbing needs in the future. TJ was very knowledgeable, patient and incredibly helpful every step of the way. Thank you TJ for all your hard work, our community is very pleased.

Issue was the hot water was running out when a family of five takes a shower,
James suggested we go with a tankless so that running out of hot water will never be an issue because the tankless will always provide hot water with four females in the house there will not be yelling at one another!!
Great job was done and Robert..needs to give James a raise for all of his knowledge and explanation of details.
Highly recommend South End Plumbing.

Unfortunately I did not have a great experience with American Leak Detection of Charlotte. We had a leak of unknown source and my plumber recommended them. Their regular guy was out sick so they sent 2 guys out who must not have been competent. I watched them closely because I was paying $700 up front and wanted to know how this works. They took a long time and finally decided on a spot and marked it and then left behind a part of their machine. We called the plumber to dig. He dug 4 feet and no sign of water. I called ALD and they insisted that they dig to 6 feet. This required a big machine and at 7 feet still no leak was found. I called ALD again & they acted like I was not telling them the truth. Finally they agreed to try again and sent out their regular guy who quickly found it in a VERY DIFFERENT location where the 2 original guys had not checked. This mistake cost us an extra $1000 dollars & created a HUGE hole in our front yard.
The address on their website is not real, I went there to return the machine part and discuss this situation and no one at the address had heard of them. This does not sound like a legitimate business to me. I have not received an apology nor any offer of compensation. It seems crazy that they can make a huge mistake that costs ME 1K and there isn't any way to hold THEM accountable. So this review will have to do and hopefully someone else will be able to find a company offering better terms.

We have had numerous leaks over the last few years and finally re-piped the whole house! Plumbing Connection has helped us through it all. Great work, quick to respond, fair prices. Jim, Chip and the rest of the guys have always been professional and easy to work with! Thank you!

RB was very professional and he went above and beyond on this job. He came out and offered sound advice and a detailed Description of what to expect. It was a really tough job but he didn’t cut any corners and he made sure everything was done right before he left. He followed through with everything he said he was going to do! Good help is hard to find and I have been discouraged for a while. RB has restored my faith in good honest work. I, without a doubt, recommend this company to anyone who is in need of a quality plumber.

They did an excellent job! Will definitely use them again I’m the future

Awesome job by the folks here. I was in a pickle and needed a quick turn around of a plumbing issue so I could continue with my kitchen remodel the next morning. I was assured I would be able to be taken care of within my quick timeframe and at the end of the day that I called and told they could take care of my issue day of.

Professional. Quick. Easy to communicate with.