Best Water Softener in Charlotte NC

They arrived as scheduled and were wonderful. The job was done professionally. Service was excellent. The men who came out took pride in their work and it showed. I would highly recommend them and will certainly use them again.

The guys were AWESOME . They showed up on time, kept me in the loop, and cleaned up behind themselves. When they left I was a HAPPY customer.
Matt and Brad were outstanding.

I can't say enough good things about my experience with Option One Plumbing! One word that immediately comes to mind is integrity.

From the my first interaction with their scheduler, I felt like they really cared and were trying to do right by me, the customer. They were patient and responsive. They initially scheduled me for a 5-7 PM time slot on a Saturday evening, which I was thankful for. They called me twice that afternoon to let me know that things were running a bit behind schedule, and I appreciated their updates.

Also, when it became clear that the tech wouldn't be able to arrive until after 7 PM, they gave me the option of either having the tech arrive after 7 PM or first thing Sunday morning. I really appreciated that as well and opted for Saturday night.

Ted, the friendly and talkative tech, arrived after what must have been a long day but was professional and positive. In less than an hour, he reset the tankless hot water heater, spent time explaining the system and how to troubleshoot a few things, and was very clear that he would be back if the problem was not fixed. The total cost for the visit was the $99 fee I had been quoted from the beginning with no additional fees. At no point did he try to sell me something I didn't need.

Option One has earned my trust, and I will definitely look to them in the future for plumbing and water heater issues.

After a negative experience with another company (one that does a lot of advertising), I'm glad I found Option One. The difference was like night and day. Thanks, Ted and Option One!

Toilet repair. Quick and easy.

Donald from D. R. Jordan Plumbing did a wonderful job replacing my pressure valve (I think that's what it's called) in my garage. It was causing a very loud whistle whenever I ran water in the house. Now I can flush the toilet and wash clothes without letting my neighbors know.

He was very friendly, professional, and did a very clean professional job. I highly recommend him. I will most definitely use his services again, if required.

We realized we didn't have hot water and our tank was leaking at 4:50pm. I called ER Plumbing Services and they sent someone out within a couple hours. There was no extra charge for after hours service, and the replaced the heater that same evening. They were very honest with us about costs and the technician (Joe) was friendly, knowledgeable, and a true professional. I highly recommend ER Plumbing Services.

I had a leak below the deck of my whirlpool tub in the master bathroom and had everything diagnosed before I made my call to Carolina Plumbing. I knew I would need a pro since the job was going to be a tough job. I explained what needed to be done to Shawn in detail and he just smiled and said well, let's have a look.
I was flat out wrong in my diagnosis and much to my pleasant surprise the leak was fixed with a simple washer.
An honest and capable company that I was lucky to find.

David was great and quickly addressed the issue. He arrived on time and got to work immediately, explaining the problem in a clear, concise way for us to best understand. He was friendly and polite and I'd recommend him and this service to anyone in need!

Robert Allen, technician, was very Professional and Knowledgeable. He called to let me know when he was arriving and arrived on time. He had an id badge, shoe covering and wore a mask. He looked at the shower head that I wanted replaced, gave me an estimate, after I accepted the estimate completed the job efficiently and in a timely matter. I am very pleased with his work and will recommend him to anyone I know who is looking for a plumber!

Our water heater was leaking. They came out and replaced the traditional tank with a new tankless heater and had the job done and cleaned up within 24 hours.

Not only did Ken repair a faucet which was in dire need of being replaced, but also helped fix some pressure issues in the house. Ken was kind, and detailed on what the issue was and how to prevent it from occurring again. He also cleared out an unclogged drain that was on its way to growing its own life sized monster in there.

Great people with fast response time and fair pricing.

Excellent service! quick, punctual and courteous. Chris was great to work with.

Great service. They came out and checked my water heater during a giant storm, and had it replaced the next day. They were very professional and accommodating.