Best New System Installations in Charlotte NC

We wanted a new faucet outside installed. Mr. Rooter was the only company that would come out without a technician fee to give an estimate. Matthew S. stopped by, was very knowledgeable and helped us with the best solution to get what we needed. We installed a couple of weeks later and Matthew again was very helpful. He goes above and beyond to make sure clients are happy. We’ll be calling again to help with our plumbing needs because of all the professional service. Matthew takes pride in his job and it shows.

Even though I have to go through my warranty company (and use their plumber who couldn't come for another 24 hours), Brett came over, shut off the water to my dying water heater, and was able to help me understand my options for replacement and repair. If I can use them in the future, I would.

These guys are awesome. I needed a fire pit kit installed on an outdoor natural gas fire pit. Short notice and a somewhat unusual ask so, needless to say, I had a hard time finding someone who would do it. I was lucky to find Charlotte Plumbing Masters. John called me an hour before he arrived and showed up exactly an hour later. We briefly discussed what needed to be done and he went straight to work. He figured out all of the issues and got it done very fast. The results are fantastic and I couldn’t be happier. I will be using them again.

Great Customer service!

Jake was friendly, efficient, and did a great job.

John Stokes is an excellent professional in diagnosing plumbing problems,needs and solutions. He is an excellent fixer of problems diagnosed. He is energetic,quick, personable, thorough,integral and a man of faith. You need him on your team of mechanical references.

We needed a new septic pump which MKB installed very promptly and perfectly. Then our pipes went hay wire and we were unable to use anything, from the toilets to the kitchen sink. Mike spoke with me all weekend and even had someone here Friday, Saturday, and himself on Sunday. Everyone was kind and professional and made my needs a priority, taking time from their weekends to ensure our problems were fixed and fixed correctly. 10 out of 10 highly recommend.

Rob was very professional and service was not only done quickly, but it was done correctly and no mess left behind! I’d definitely recommend!

I work there and I know the other plumbers. I know they take pride in what they do.

Absolutely the best plumbing company in Charlotte and surrounding counties, customer service is a+ I would recommend this company to everyone i know.. they are rhe cheapest in these combined counties, with superb experience

What a GREAT company to work with! The agreed upon job was to replace the entire water line in my yard. Upon beginning the digging, they found the leak within a few feet of the water meter. Rather than taking advantage of me, the digger spoke with Mike and suggested that he only replace the leaking piece of the pipe. Saved me a TON of money!

Awesome work. Found Derek from EE Plumbing through our contractor when we were building our new home. Our custom bathroom is amazing! Great work and he was so friendly.

We asked Mr. Ward to come out and give us a price on a new water heater. He charged us $185 simply to come out to assess it. He gave us a price of approximately $1900. We had another reputable company come out and perform the same service for $1300 . Mr. Ward is a very nice man but his cost was not reflective of anything near the service we required.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Top notch service. Michael really knows his stuff. Joshua as well. If electrical or plumbing work needed in future, I know who to call.
3:15PM Jaime Burdette was just here to make adjustment to sink and faucet he installed. Prompt response to my call. Another great tradesperson from Roby’s.

I had an emergency on a Sunday and my regular plumber said it would be 2 weeks before they could get to me. Then I started calling around and someone recommended King Plumbing. I called and left a message. Drew called me back immediately. Within the hour, Clay was here and cleaned out the clog in the pipes. I highly recommend King Plumbing and they will be my “go to” plumber in the future.

Ultimate Plumber is the best place to go to get your drains unplugged.
They are very prompt and reasonably priced.
I highly recommend their services.

Jim (the owner) and Mike (his employee) were super nice, very knowledgeable and very professional. I was without water and reached out to Jim about 11:30 this morning. He responded immediately to find out about my issue and they were at my house by 2:00; they squeezed me in today. They immediately knew the solution and fixed it right away. I was having an issue with my HOA, in regards to this issue, and Jim intervened on my behalf. I hope I don't have future plumbing issues but if I do, I know who I will call !

9/17/2021 - most recent service was today.

We have a rental property and our tenant called informing us that there was no hot water. I immediately called Plumbing Connection and I even called Chip Martin (the main technician since he had been to the rental the day before). Chip immediately called me back and after I explained the issue, he stopped by on his way to work. He inspected the work the electrician had performed the day before and found what could be the issue. Chip did what he could since he was not in his work truck (didn't have all the tools in her personal vehicle); informing me that he would stop back by after he switched into his truck. As promised, Chip swung back by about 1 hour later and was able to permanently fix the issue by replacing fuses that he picked up on his way over. Chip is always SO thorough and knowledgeable, going above and beyond my expectations! I've had the pleasure of working with Chip and Jim (the owner of Plumbing Connection) for over 4 years and I am always singing their praises and referring them whenever anyone asks about a plumber! They will always be my 'go-to' guys!

I have only had great experiences with everyone at Service Pro Plumbing. They are kind and helpful when you call, and they are responsive if you call after office hours and leave a message asking for a call back.

The plumbers who will come to your house are also very nice and helpful, including the business owner Will. If your problem is difficult to fix or it’s unclear at first what exactly the problem is—for example, if it could be a problem on your property or with the city sewer—they will help you get it sorted out. The advice and service they have provided me have been excellent. They are up front about estimates, and they work efficiently but without sacrificing attention to details.

I will gladly recommend them to anyone who will listen.