Best New System Installations in Charlotte NC

On time service at reasonable price

Our dishwasher was no longer draining following a kitchen renovation. It had been disconnected and then re-installed by another Charlotte based plumbing company (MJ). We had a feeling something wasn't done right. After explaining our issue to Brett on the phone, he was able to troubleshoot without making a trip out. It turns out MJ did not install properly, and had forgotten to remove a simple cap/plug on the disposal where our dishwasher connects. Brett thank you again for your time and help. You've earned our future business!

Randy was great and he explained everything. He also did a 2-day job in one day. Would highly recommend.

Bliss plumbing never disappoints and always delivers quality service. Jesse was professional and did quality work. He put down drop cloths cleaned up like he wasn’t even here, was friendly and professional. It’s great to know you can find someone to trust and does the job right the first time

First thing Mr Reggie was on time he found out the problem in a timely manner. Reggie explained what needs to be done and was helpful with the questions I ask. Very professional guy thanks for your help Reggie hopefully u can return to fix our problem. Also Reggie was very respectful to my home I told him he didn’t have to put on those shoe covers but he insisted to wear them very professional company.

John was professional and explained everything to me as he was working. He made sure to thoroughly resolve the problem and cleaned up before leaving. I will definitely call them next time I have a plumbing problem.

We had a huge job at our rental house. The sewage line had collapsed and the entire line had to be replaced. Mike came and replaced the line, added two clean outs, and even surprised us by adding a turn off valve (very much needed but we didn't think to ask about that). He did all this work, along with his crew, in one day. The yard was graded and seeded after the project was done. Debra, in the office, kept me informed throughout the process. I highly recommend this plumber!

They guys Jason and Dewayne were great to work with, above professional standards, on time and sooner than expected! Found my issue and resolved it in a quick time frame! Highly recommend these guys to anyone. I live in the Mooresville area.

Just love the place

From the phone call to the van pulling out of my drive, my experience was great. I was quoted an estimate for the service I requested and that is what I paid. The dispatcher/manager was pleasant and direct and pretty much unflappable. The plumber who came was the same. He was pleasant, efficient and left the bathroom cleaner than when he got there. Highly recommend .

We had them replace all polybutylene pipe with PEX in the house we just purchased, install new toilets, move a gas regulator outside, and replace a kitchen faucet.

The good:
- Price quoted was similar to other companies
- Their office staff and plumbers were pleasant to interact with
- Price paid was same as price quoted
- They rescheduled to another day without issue when the painters' schedule and theirs conflicted
- When the gas regulator move wasn't as straightforward as expected, they went back to the shop, got the extra parts needed, and handled it within the scope of work.
- They finished the majority of the work in one day, with just a few things left on day 2
- The new pipes work!

The bad:
- Office person and lead plumber are out of sync. Originally we got everything scheduled for plumbing, then drywall repair and paint, then move-in, but the office person was assuming a date that didn't actually work, causing them to instead get scheduled in the middle of painting, which forced a plumbing reschedule to after move-in
- All of my hardwood floors in the areas they worked are covered in drywall dust
- They left boot smudges on white stair fronts
- They forgot part of the scope of work (kitchen faucet) until I reminded them
- They used my ladder and shop vacuum without asking -- (I know this is probably a bigger deal to me than it will be to others, and Mike made it right by reimbursing me what I asked to cover damages)
- Siding penetrations for gas line were angled upward and not caulked
- They did not caulk shower mix valves or tub spouts
- They did not properly caulk toilet bases (many gaps)
- They left polybutylene valves under our primary bathroom vanity, which leaked water when I opened them to cut them off myself
- They left puddles of water on top of the moisture barrier in our crawlspace.
- They removed insulation from under the first floor in two spots and did not replace. Same with living room ceiling/primary bath floor. They removed insulation that's currently sitting on my living room floor.

The not quite sure:
- They left one section of polybutylene pipe I wouldn't have known about if I didn't go under the house to check their work. When I asked about it, I was told someone else was coming to take care of that section, but had 6 jobs that day. But they had already sent a list of things they had left after the first day, and that was not included. I'm trying to assume positive intent, but including this here to remind you to check the work your contractors are doing.
- They left a ~10ft section of polybutylene where the primary supply comes under the foundation wall. We discussed this in our initial conversation, but to the foundation wall was not specified in the scope of work.

Terrible experience! Do not show up for day and time scheduled, do to return any phone calls, office is usually staffed by voicemail. Totally undependable and unprofessional!

Prompt service, efficient work and clean-up.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

We used Kyle Jackson from Roby Electric to install a chandelier that was not an easy task.We are a design firm in town and called on several electricians who turned the job down due to the difficultly of hanging this particular chandelier. From beginning to end Kyle was professional, calm and dedicated to the task at hand. The chandelier he installed was an oversized two- tiered LED light fixture being attached to a lift system with a 30' high ceiling and he was able to manage alone without help which suprised us all! We could not be more thankful for him and his dedication to completing a job well done. We will certainly hire him again for other jobs and highly recommend him. Swell Decor

Quality work, showed up on time, very respectable

Ultimate Plumber is the best place to go to get your drains unplugged.
They are very prompt and reasonably priced.
I highly recommend their services.

This is the third time I have used this company for different/unique leak issues. Each time including this one the technician has been polite, professional and knowledgeable. Identified the problem quickly and fixed it. Cost seems very reasonable. Good explanations and education was provided as well. I fully intend to continue calling them when I have plumbing issues.

So kind and meticulous, arrived before expected and completed the job the very same day! True Professional with all the equipment needed to perform an under driveway repair that required removal and replacement of concrete! Beyond ecstatic with the entire process! Wonderful company that will get my call every single time a need arises!