Best Swamp Cooling in Albuquerque NM

Excellent service, extremely fair prices and fast and efficient install. Will definitely continue to use them for all of our plumbing needs!!

Helpful, clear, and reassuring the job is going to get done

These folks are responsive and always do a great job.

Poor follow thru with quote. Called to ask for quote for conversion from swamp cooler to refrigerated air. General manager came to assess and seemed attentive. Promised quote by morning. Morning came and went. Still waiting for quote almost 3 weeks later. Called to see why no quote...no return call. Doesn't seem like they are interested in business. Red flags for maybe how their service will be??? Buyer beware!

Picked up a scent of gas near my mechanical closet and immediately called a company for check up, Louie at LC Heating & Cooling was at my door the very next day to look at my system, turns out I had a dangerous leak from a component that could not be repaired. With a 4 week old baby in the house going without heat was not option. Louie was thoughtful, considerate and extremely professional, he was able to shuffle his schedule and installed a top of the line Carrier system a day later, just before and expected coldfront was moving in. I strongly recommend this locally owned and operated small business to anyone, Louie is a great guy and look forward to working with LC Heating & Cooling in the future.

Andrew was great. He was great at communicating what needed to be done and why. I will have no second thoughts on recommending your business to others.

Denny is awesome you love the service.

Rick was very professional from my initial contact with him through the installation process. The team was easy to work with and concerned about making sure I was satisfied with the installation process. There was an issue with the heat not working after the installation. I called the office on a Sunday morning. Rick returned my call within 30 minutes and came out immediately to correct the issue. The heat was back on within 90 minutes after my call. I highly recommed Custom-Air.

Daniel was very professional and kind. He explained the process and made sure everything drained correctly. Definitely using their services again.

Dakota did a excellent job on finding on a new purchase home will be using them again. Thank you

Alexa is the worst customer service representative I’ve ever had to deal with. She was unable to hear my frustrations about her having her tech turn off my cooling WITHOUT any authorization and would yell at me and hung up on me twice! Despite me telling her I recorded these conversations, she claims she never hung up. I would LOVE to have the owner/boss of this business contact me to have these recordings sent over.

Got 2 MasterCool units. Worked with Chris to get my quote. He gave me discounts on the units, as well as the total since I needed two units. I definitely feel like I got a fair quote, based off of the multiple companies I called.Emmanuel and Alejandro did my install. They were very friendly and answered any questions I had. I like to hover and observe the install so I know how everything operates. They were very accommodating. I feel like I got a quality install.Overall, I would definitely recomend this company. I will be using them again for any future work.

Bodie Vinyard installed a water heater and hot water recirculating pump in my home. I made him aware of an unanticipated glitch in the recirculating pump, and he promptly addressed it to my satisfaction. The Albuquerque city inspector was impressed with his work. He did high quality work, his fee was competitive, he was prompt, and he listened to my concerns as the homeowner.