Best Service Call in Albuquerque NM

I had been using Rocketman Plumbing for about 1 1/2 years, always satisfied with work & price.
I called a few weeks ago to have my swamp cooler serviced, explaining it was noisy and not cooling well, after they looked at it, I was told it needed a new motor and bearing, also that the pads could be replaced although they had only 1 season of use. The motor and bearings were replaced by Rocketman, the cooler still was not cooling, actually functioning more poorly. I called Rocketman, explained it still was not working, they sent over a different tech, named Kyle -I believe one of the owners, he was rude and condescending, showing disbelief when we explained how well the cooler had been working before.
my son-in-law came over to see what could be done and was surprised when he found the cooler had never been properly started up, the cycle pump, designed to replace the water every 8 hrs of use, had never been turned on or connected, causing the same stagnant water going over the pads repeatedly, causing them to wear so quickly, straw had been put on top of the pads - don't know why - it was black and moldy! Several screws that hold the side covers on the cooler were missing.
Rocketman Plumbing were the only people serving my cooler for 1 1/2 years - this last encounter cost me $487 to not have the unit properly repaired. Also - as a follow-up, when Kyle left here the 3rd time, he knew I was unhappy with the results and I've never heard anything from them until this review invite.
Would NEVER recommend for any job

*****THANK YOU FOR THE AWESOME SERVICE!+++++
I am so happy to have found this company! Mark was so knowledgeable and professional. After my meter was pulled for a possible leak, Mark and his assistant took care of the red tag items on my water heater and furnace and got them up to code. His diligence also found a leak that he addressed immediately. He made a stressful situation bearable by coordinating efficiently with the City by getting the permits for a successful inspection. I will recommend this company and Mark highly to friends and family in the future!

Thomas did a great job on my drain,his a good worker and very helpful to me,he explain everything he have to do to solve the problem.thank you very much.

Fabulous company!! Thank you so much for your professional care!!!

Evaporative cooler seasonal setup - glad to stay off the ladder and have this work done competently by Wagner.

WMF crew slipped their schedule for the followup visit, but that's not really unusual for contractors who are reacting to unpredictable crises around town, and anyway they personally covered for them the same day.

Becki is so nice and accommodating. Great service.

Denny is awesome you love the service.

Excellent service, very professional.
I would recommend them to anyone needing plumbing repairs.
Great job

Have used academy for probably 8+years. Everytime I am happy. We have used all services with them. My co-workers and family use them as well.

I had a quick question about swamp coolers that was stumping my girlfriend and myself and they answered it expertly and cheerfully.

Prompt and efficient.

Eric did a great job fixing the a/c at our rental property. He communicated with me through the process and was very professional with the people residing in the unit. He worked quickly and fixed the a/c. Thank you Eric!

Would not recommend. Not professional answering the phone. If you just have people waiting on hold you shouldn't have a business. Couldn't even answer my question.