Best Heating And Cooling Installation in Albuquerque NM
I had been using Rocketman Plumbing for about 1 1/2 years, always satisfied with work & price.
I called a few weeks ago to have my swamp cooler serviced, explaining it was noisy and not cooling well, after they looked at it, I was told it needed a new motor and bearing, also that the pads could be replaced although they had only 1 season of use. The motor and bearings were replaced by Rocketman, the cooler still was not cooling, actually functioning more poorly. I called Rocketman, explained it still was not working, they sent over a different tech, named Kyle -I believe one of the owners, he was rude and condescending, showing disbelief when we explained how well the cooler had been working before.
my son-in-law came over to see what could be done and was surprised when he found the cooler had never been properly started up, the cycle pump, designed to replace the water every 8 hrs of use, had never been turned on or connected, causing the same stagnant water going over the pads repeatedly, causing them to wear so quickly, straw had been put on top of the pads - don't know why - it was black and moldy! Several screws that hold the side covers on the cooler were missing.
Rocketman Plumbing were the only people serving my cooler for 1 1/2 years - this last encounter cost me $487 to not have the unit properly repaired. Also - as a follow-up, when Kyle left here the 3rd time, he knew I was unhappy with the results and I've never heard anything from them until this review invite.
Would NEVER recommend for any job
I called a few weeks ago to have my swamp cooler serviced, explaining it was noisy and not cooling well, after they looked at it, I was told it needed a new motor and bearing, also that the pads could be replaced although they had only 1 season of use. The motor and bearings were replaced by Rocketman, the cooler still was not cooling, actually functioning more poorly. I called Rocketman, explained it still was not working, they sent over a different tech, named Kyle -I believe one of the owners, he was rude and condescending, showing disbelief when we explained how well the cooler had been working before.
my son-in-law came over to see what could be done and was surprised when he found the cooler had never been properly started up, the cycle pump, designed to replace the water every 8 hrs of use, had never been turned on or connected, causing the same stagnant water going over the pads repeatedly, causing them to wear so quickly, straw had been put on top of the pads - don't know why - it was black and moldy! Several screws that hold the side covers on the cooler were missing.
Rocketman Plumbing were the only people serving my cooler for 1 1/2 years - this last encounter cost me $487 to not have the unit properly repaired. Also - as a follow-up, when Kyle left here the 3rd time, he knew I was unhappy with the results and I've never heard anything from them until this review invite.
Would NEVER recommend for any job
1715 57th St NW, Albuquerque, NM 87105
My wall furnace pilot would not stay lit. Many told me it was the thermalcouple. I bought one. It did not work. So I call the professionals at Comfort Solutions. I was charged $250 to diagnose it that it was the gas valve. The technician told me it would be $250 for the part and another $250 for the labor, for a total of $750 plus tax, would end up about $800. I said no thanks.
Finally a technician charge me $50 to tell me that since the pilot lights up, but but does not stay lit after the first session, he said it was the temperature control.
Finally a technician charge me $50 to tell me that since the pilot lights up, but but does not stay lit after the first session, he said it was the temperature control.
8301 Zuni Rd SE, Albuquerque, NM 87108
Alex and Adrian are very professional and they did a beautiful job of making sure all of the work was up to code. Considering the house is about 70 years old. Will definitely use them again in the future. Thanks again for the great job.
Albuquerque, NM
If I could give this review less than one star I would. I trusted the ratings on this page nd called B Carlrlson for service. I had a tech come.out to diagnose my inoperable HVAC unit in the heat of the summer hoping for a quick turnaround NOT!!. After two visits a part was ordered and I waited over a week when I informed the company I would pay to have the order expedited for arrival in 3-4 days. And to top it all off, when the part arrived and a tech was finally scheduled to perform the install of the part it was not the right part and was promised I would receive a call from the office to discuss what would happen next. No, call and I had to call and then was told that my installation was modified by the original installer (not B Carlson). Never once was the term modified ever used during any of the onsite visits. They requested to speak wirh the original installation company and technical support. I never heard back from them. If they did not want to perform the service the least they could have done was call me back and tell me to find another company. Which by the way I did! No more B Carlson for me and hope this review will help other not to pay for service you don't get!
8625 Paseo Alameda NE, Albuquerque, NM 87113
Central Plumbing repiped our entire house. It was a HUGE job, and one that I was not looking forward to, yet these guys were so great it wasn't nearly the horrible experience I feared. They were affordable and so good at everything. I don't know how they pulled it off. Great guys too. I am actually going to miss them!
Albuquerque, NM
The technician was quick, knowledgeable, honest and friendly. I would recommend this company!
3200 Northern Blvd NE, Rio Rancho, NM 87124
I had a swamp cooler system replaced with a modern HVAC system. I was really impressed with the workmanship that Antonio and Louie provided. The equipment they installed was top of the line at a very competitive cost. I am so happy I selected LC Heating & Cooling. I would highly recommend them if you need service.
Albuquerque, NM
Gerald is knowledgeable and extremely attentive to details.
6133 Edith Blvd NE, Albuquerque, NM 87107
On July 29, 2021 a technician was requested to come and adjust the valve/water level on an already replaced (the previous evening) toilet tank kit. I understood there is a $79 fee just to come out. I informed the technician that he did NOT need to replace ANY parts as they had been replaced the night before. He quoted me a price of $153.01 which I assumed was the included labor fee. The technician replaced the flapper without telling me, despite the fact I had told him no new parts were necessary. When I looked at my invoice, he had charged me $63 for the flapper!I called to question the amount on the flapper (which I did NOT authorize). The owner/manager returned my call and was EXTREMELY RUDE and would not even give me the opportunity to speak. After a heated discussion on his part, he finally agreed to credit me the $63 for the flapper. As of today, I have not seen the credit and do not anticipate he will follow through on his word!I WILL NEVER USE WAGNER AGAIN!!! BEWARE!
7900 Jacs Ln, Albuquerque, NM 87113
Excellent, fast and friendly service at a great price. Valdez Bros. was the 3rd company I called on a Friday afternoon when I had a main line water leak at my house. The other guys were 2-3 days out. Valdez Bros. were there in one hour and had the leak repaired in 2 hours! Definitely recommend these guys.
Albuquerque, NM
Excellent custmer service and professionalism. Will be using in the future
Albuquerque, NM
Great cutomer friendly company. Definitely should give them a call.
4516 2nd St NW, Albuquerque, NM 87107
I am highly satisfied with the Custom-Air service. Work on my HVAC system was done professionaly and at reasonable price. Rick and Dave were very friendly and worked with me on every aspect of the project. I would recommend them to anybody.
3167 San Mateo Blvd NE #294, Albuquerque, NM 87110