Best Emergency Air Conditioner Repair In in Albuquerque NM

The best referral is usually from friends you trust. MGP came from a friend and although a little on the high side, they were responsive, professional, quick to diagnose the problem, and got our HVAC working within 1.5 hours. Still deserve 5 stars.

We bought a new HVAC system from Wagner in March of this year. We have had a few small problems with the condensing unit overflow on the roof. Last weekend we woke up and the fan was running and thermostat was blank and the heat was off. It was a Saturday. It took 3 hours to get someone to call me. A tech came out that afternoon and worked on it and thought it was good. It didn't work the next morning. My husband went up and thawed the line then wrapped in up. We called on Monday. A tech came right over and tried a few things but wasn't sure that would do it. We called back and finally got a manager, Blake, who came right over the next morning. Once Blake stepped in he made sure a crew came and he checked the fix. It has been working since then. We appreciate his help. If you don't have an inside drain then you shouldn't buy a high efficiency model because they have no where to drain

We needed the doorbell chime transformer upgraded for a smart doorbell. The technician was on time, friendly, efficient and fixed the problem. We would use them again.

When you want the job done right and professionally - the first time.

Wishing there was a negative rating this plumber isn’t even worth one star. Was paid to do a job he never finished and couldn’t even pass an inspection. He has cost people money and stopped businesses from opening because of his laziness. I wouldn’t recommend him to anyone

Always friendly, professional service. They take pride in a job well done! I’ve been giving them my business for years now and am very satisfied with them! Good job guys form the office staff to the plumbing and heating staff!

Chad came out and serviced our boiler and coolers. He was able to quickly diagnose and fix longstanding problems with the boiler. The fee was reasonable too! Thanks Chad! Amazing job.

First Rate has done excellent work on a bathroom drain problem that was recurrent. Two other companies had told me they would have to tear up my bathroom floor and fully replace the pipes. First Rate was able to clear the pipes, get things running for again and give me advice on organic/bacterial drain cleaners that would keep things running well while not damaging my pipes.

Recently they came and set my evaporative cooler in order for the season. They were able to give me a next day appointment and again, we are very pleased with their service. Their prices are quite resonable too.

Great plumber. Does the work right the first time. Would highly recommend to any friends or family. Honest and dependable.

I called them because the air flow from my AC was weak last year. They sent a technician to my house on June 1st to start up my swamp cooler and diagnos the problem. I believe the technician's name was Joe. He began by taking the panels off my AC on my roof. He told me my belt was loose. He asked me to come up and look at the motor. He unplugged it and plugged it back in an attempt to show me it should be replaced because it would probably give out soon. There was a slight moment that it hesitated to start but I believe now he did not have it connected to the outlet enough and there was a gap between the electricity and the prongs. I asked him how much it would be to replace it and he quoted me $250.00. I had already told him I was out of work due to the pandemic and would not be able to afford that at this time but if it needed to be replaced I would be able to do it myself because I had done it before on my older unit I had before. I had put a new AC a little more than a year ago and last summer it wasn't working right that was another reason why I called them this year. He came down to turn on the water so I assumed he was done cleaning dirt out of it. He put the metal plate in to seal the vent from my furnace. Then he turned on the water. Shortly after then he took a small snake tool to clear the tubes from the spider I believe. Then when he was finished he came down and told me it would be a $109 with tax it came to $117.58. That was a lot of money since I was out of work but considered it a bargain as long as it worked. I got the money in cash a couple of days prior to his scheduled visit so I could pay him. He wrote me an invoice with the work he had done and had me sign it and collected his fee. He warned me several times not to turn off my unit because that would be the end of the motor. I was worried so I didn't turn it off out of fear for a week afterwards. The next day I noticed it was a little warmer in the house than the previous day so I went up to check it out. I removed the panels and noticed a lot of dirt in the water at the bottom. Then I noticed the pads were not getting wet water was dripping and some were not dispensing water at all. I managed to fix that issue it helped a little but not enough. Then I inspected the pads closely and they fell apart like dust when I removed them. I had to go by new ones and put them in. The air pressure was still low in the house for a week and my wall thermostat was in the high 80's during the day. I checked the belt and it appeared to be loose so I tightened it and after that it was working properly. I had to unplug the motor a couple of times to accomplish this task and did not notice any issues with the motor not starting up again all of this work happened over a week after his visit. Since then I have no problem turning it off. Since I took his warning about not shutting off my AC seriously I ran it nonstop for the whole week. I did not call until the 10th of July to express my disappointment to their answering service. They called me back two days later and I told them what my issues were with the service they charged me for and he said he would talk to the owner and call me back. A short time later he called me back and told me his boss wanted to offer me a free Ac shut down and a furnace start up. I thanked him for reaching out to me but I did not have any confidence in their company. Truth is I don't trust them and if they did come out again I believe they would find something to charge me for so they would be compensated for their time. The guy I hired the year before replaced my poly line for free and did everything this licensed technician did for less than half the cost and he used a shop vac to clean it. Who knows how much he would have charged me for that. After all he supposedly shut down my furnace by putting the metal plate in it's slot he didn't even put the furnace panel in place even though it was lying in front of it. Makes me wonder how much he charged me for that bit of work on that bill. On July 13th the owner said he will send me a refund.

My wife and I have had a wobbly toilet for a while now, but only recently noticed a bit of water coming out from under the base. In addition to the toilet, it was time for us to winterize the swamp cooler - always a pain in the behind and I was pumped to find out that there was an opening in just a few days.

Rudy was on time, professional, and extremely patient while I tagged along and asked question after question. I'm not super handy, but I like to know what's going on. After winterizing our swamp cooler he came in and quickly explained the issue with our toilet, cleaned up, and fixed it. What would have taken my wife and I many weekends, he was able to do in naught half an hour.

On top of the swamp cooler and toilet, I asked how I might fix a leaking shower faucet. Again, in a blink of an eye, he had taken the shower head off, swapped the o-ring, and applied some plumbers tape - leak destroyed!

Pricing was more than reasonable and we will be using the RX services again!

The whole experience was very positive. Setting it all up with Wade was quick and efficient. Robert T, came out to do the install and was very professional. Robert installed my water heater and his work was excellent! I would recommend this company!

I called on a day with 105 degree weather when everyone else didn't have openings for WEEKS and these guys came after hours. They fixed my AC in about an hour! It was great! Thank you guys!

Did not return my call