Best Toilet Repair / Replacement in Wichita KS

We had a “middle of the night” water backup due to sewer line had become plugged and the water softener waste water couldn’t bypass the clog and backup up into the basement utility area. Yes, middle of the night flooding truly is stressful. We immediately called Mr. Rooter.

Brady Basgall was the technician.

He arrived on schedule, professionally dressed, polite and very focused on making sure he understood our issue and fixing it on the fastest, less cost impacting way. He kept us informed of everything he was seeing along the way and advised of what would be the best solution to remedy.

After analyzing them potential cause of the water backup, he advised it might be in best interest to start out with scope first, to determine if it was an actual clog or other issue. The scope is much less expensive then going straight to a Rooter cable. Plus, he advised that most of the time, he clear a lot of the clogs with the camera itself, thereby preventing having to charge more for a Rooter cable. Plus, he advised that if the camera does find the clog and can’t clear it, and he would have to use the Rooter cable, he will then not charge the camera effort and merely charge the Rooter cable effort only.

Brady exhibited complete professional attitude the whole time he was here.

He was polite, professional and very focused on meeting our needs in the most efficient, economical and less intrusive method possible.

The other benefit of using Mr. Rooter, is that you can sign up for an optional 3 year coverage protection plan, that provides you with reduced pricing, priority attention in emergency situations, and overall working history of efforts competed at your location, to better assist future technician of prior issues and fixes. Additional discounts are also applied to any other service or product you choose to have them provide or perform.

If I ever have another issue related to the type of work they perform, I will always call them first.

Scheduled appointment same day and the issue was taken care of within two hours. Very pleased with the service, promptness, and efficiency!

I called today (Monday) after my hot water heater broke yesterday. They were able to replace my heater the same day I called! They quoted me what I would be paying and helped me decide between a traditional tank and tankless water heater. They didn’t try to talk me into the more expensive option. They were on time and got the job done in a timely manner. I will definitely call them for future plumbing needs!

The service guy came toward the end of our lunch hour, and asked if it would be ok to work on our serving line now. Since we were not busy at the time, we told him to go ahead. We had one customer cone in while he was working, and he gathered up his tools,and stepped into the prep room until we were finished with the customer. Appreciate his thoughtfulness.

Chirstian did a great job and even came after 5:00PM when they are usually off. Would recommend these guys to everyone. 10 out of 10!

Very thankful for this Knight who saved the day!

Unfriendly, quick to not help

I highly recommend Roto Rooter. It is refreshing to experience an honest company that puts the customer first. The service personnel are excellent. They are punctual and the quality of their work is top notch. I recently had sewer problems due to tree roots. It looked like I was going to need a new sump pump too. The sewer line was cleared and the employee cleaned up the mess made. I made an appointment for a new sump pump. Today, two servicemen came to install the pump . They found that the pump needed its line cleared and then the pump worked. They could easily have installed a new pump but were honest and told me the old pump was working fine once the line was cleared. Our family has used Roto Rooter for over 50 years. and their loyalty, honesty, friendliness, and expertise are the best.

Great service and a fair price! Called late afternoon and he was able to come out next morning and fix my clogged up sink. Would definitely recommend!

We are very happy with the services Wichita Plumbing Company provided. We have used them several times. Most recently, we had some leaks that needed to be tackled on top of a BIG LIST of other items we would like done around the home. They were speedy with repairs, got us quotes quickly, and were back in no time to tackle our other projects. They even pointed out a gas leak in our basement! Without them, we would have had NO IDEA! Thank you Sean and Laura! Would definitely recommend for your future plumbing needs!

Had a back up on the kitchen area. Cleared out. Affordable and explained everything they were doing

Great service! And their guy Andrew was helpful and provided many tips on how to maintain our plumbing cost effectively.

Anthony was very professional and clearly wants you to be a happy customer. He works hard and wants to fix the problem for you as quick as possible. Thanks to him, I have a new hot water heater!