Best Install New Sewer Service Line in Wichita KS

We had a “middle of the night” water backup due to sewer line had become plugged and the water softener waste water couldn’t bypass the clog and backup up into the basement utility area. Yes, middle of the night flooding truly is stressful. We immediately called Mr. Rooter.

Brady Basgall was the technician.

He arrived on schedule, professionally dressed, polite and very focused on making sure he understood our issue and fixing it on the fastest, less cost impacting way. He kept us informed of everything he was seeing along the way and advised of what would be the best solution to remedy.

After analyzing them potential cause of the water backup, he advised it might be in best interest to start out with scope first, to determine if it was an actual clog or other issue. The scope is much less expensive then going straight to a Rooter cable. Plus, he advised that most of the time, he clear a lot of the clogs with the camera itself, thereby preventing having to charge more for a Rooter cable. Plus, he advised that if the camera does find the clog and can’t clear it, and he would have to use the Rooter cable, he will then not charge the camera effort and merely charge the Rooter cable effort only.

Brady exhibited complete professional attitude the whole time he was here.

He was polite, professional and very focused on meeting our needs in the most efficient, economical and less intrusive method possible.

The other benefit of using Mr. Rooter, is that you can sign up for an optional 3 year coverage protection plan, that provides you with reduced pricing, priority attention in emergency situations, and overall working history of efforts competed at your location, to better assist future technician of prior issues and fixes. Additional discounts are also applied to any other service or product you choose to have them provide or perform.

If I ever have another issue related to the type of work they perform, I will always call them first.

Great company! Came quickly, fixed toilet issue quickly and reasonably, and left my toilet in better shape than it was even before my leak! Highly recommend!

Gas line repair. Did a good job but it was very expensive and the job took too long as needed parts were not on the truck. Had to wait on three parts run trips.

Wesley was very professional and our new faucets look fantastic. Later had a leak (caused by an issue in the past; not the faucet install) which he came back the next business day and took care of same day, preventing a possible future catastrophe. Very thorough service and trust David Lies Plumbing with all our plumbing needs.

Dylan was a very sweet and respectful young man. He got the jobs done that day except for what he had to order. And I wasn't uncomfortable with him being here and neither was my dog and he doesn't like anyone. Lol

Great job!!! I was able to book for next day service. So thankful!!! The guys were on time, friendly, and professional. The job was done to completion neat and timely and all for a reasonable price. Very satisfied. I will definitely use them again in the future.

He responded right away. swiftly fixed the problem and made care to fully explain everything. I heartily endorse this business.

We always use Roto-Rooter for our drain cleanings. We have several trees on our property so roots clogging up our line is a common thing. Brian has always been polite and professional. We would highly recommend him and Roto-Rooter Wichita.

Fast, friendly service! They were honest and did quality work! I would recommend them for any plumbing work needed!

Great work Brian! Thanks for the speedy help good service! And for helping work around my schedule!

Rob

Prompt services, arrival time communication, friendly professionals. What more can I ask for! Hopefully I don’t see them very often when I do have a need, I’ll definitely be a return customer. Thanks guys!

I was very pleased with the work done for me. I believe the price was fair and the work was excellent. I really appreciated the quick response. I also appreciated the calls and text letting me know when to expect Jose.

Excellent service when we needed them they were there for us and they took care of our problem.

Jeff Moore

Very honest and up front about the situation and good solid advice on the best way to address it for the cheapest amount. Love their use of technology and appointment confirmation as well as getting everything ready for the job. Extremely professional, friendly, and very good with taking the time to explain everything as well as giving options.

I've used Benjamin Franklin Plumbing before and have never been disappointed. This time I thought I needed a new sump pump, but Gus was very professional and thorough. He discovered the problem was much more complicated, and got me set up for follow up service. Gus was pleasant, patient, and really knew his job. Kudos to him for listening to me ramble on about unrelated stuff! He's a great technician and you should be proud to have him on your team.

JL Plumbing was very responsive on the first call to fix drain/sewer line issues. Came back about 1 month later after line backed up again and warranted the work. Would recommend JL Plumbing for fast fair service.

Fixed my heater in the home, amazing technicians. Any issues I have and they service I will only call them! Friendly, fast and way more affordable! Thanks!!!!

Didn't show as promised and then called 3 hrs later to say they could come was on a fri night at 530 for a bussiness thats 24 hrs not really