Brian King

4 months ago

Outstanding job! Greg D. and Jason from On-Time Plumbing did great! Quick, friendly, and fair prices. I’m a repeat customer of Greg D. and On-Time Plumbing.

Audrey Wolters

3 years ago

Company was flexible when I needed to reschedule and the technician was polite and helpful. He was willing to answer questions and give recommendations about future maintenance for an older water heater. As a first time home owner, we were very thankful!

Kieth Ellingson

11 months ago

Showed up short time after call explained what was going on with ac what replacement it needed and how much it would be will definitely use again.

Nonya Thompson

a year ago

On Time Plumbing repaired a hole made by another company and also showed me that the previous contractor could have done things differently bro avoid other issues down the line. They also explained options for my repair work and allowed me to pick the best option for me. I appreciate them explaining everything before and after.

Meryl Stopp

a year ago

Chris G. called to let me know he was in his way. He was very professional, informative and polite. He let me know exactly what the issue was, repaired it and checked the rest of the unit to make sure it was working properly.I highly recommend Chris G. and the On Time company. Thank you!Meryl S.

Jerry Hill

4 years ago

They have came to my house 3 different times and 3 different technicians. They are all extremely prompt and very professional. They go way above and beyond to make sure that you are happy. Kevin, David and Anthony did a great job. David and Anthony took the time to carefully remove my wooden floors to make sure they didnt get damaged. They are very informative and willing to answer any questions you have. I would recommend this company to anyone who is needing plumbing work done on their home!

casey miller

11 months ago

Amber and Anthony came out to look at my AC, as it was blowing hot air. Their professionalism was superb and made a great team to figure out the issue and get me running in no time!

Rhonda Thomas

11 months ago

Contacted due to A/C not working and arrived in less than 1 hour, even after other places wouldn't be out until the next day or after.Will and Dante were extremely friendly and professional. They explained all the options, were cost conscientious, and taught us what to look for in the future. We decided to purchase an annual service agreement as well. Plan to use the plumbing side when necessary.

Tawny Vaughan

a year ago

Lisa was responsive and fit us in on the same day of our home warranty request. Jake solved the problem quickly which saved the day in 100 degree weather! He was funny, knowledgeable and thorough. Thank you Jake and Lisa!!

L L

3 years ago

Came on time, Very pleasant and professional. Did a good job of explaining what the issue was and how to fix it. Problem was able to be fixed that day, I can use my kitchen again! Thank you!

Celia Lin

a year ago

We were getting a new dishwasher installed when part of the sink pipes broke. This was who our home warranty sent over and Willy was great. He fixed this issue up so now we can use our kitchen sink again

Keri Kitowski

2 years ago

I was very happy with my plumber Craig. He was on time, knowledgeable & informative, worked quickly & efficiently, good mannered & considerate of my family's needs.

Karen Mikesell

5 years ago

I cannot say enough about how pleased I am with the service that I received. They were on time, very professional and timely in fixing the leak in my sink. I will be using this company in the future for anything else that I may need. I will also be referring them to others as well.

Stephanie Brinkley

3 years ago

Our air conditioner stopped working on a very hot Saturday afternoon. We were afraid we would have to wait until Monday for service, and with a 4-month old baby, we were worried. On Time Heating and Cooling came Sunday morning, and we were up and running by 10:00 am! Our technician was very professional and knowledgeable.

BARBARA Leher

8 months ago

On time plumbing is wonderful. My toilet was leaking water thru the ceiling and Jason came out Sunday night to get the water to stop running if I could give 10 stars i would this company is great

Jordynn Bradley

a year ago

Mr. Willie Was amazing he is truly one of the best I will use him again thank you so much very kind understanding and a whole Lotta knowledge I gave him five stores and I also give the company five stores thank you again.

Melissa Alexander

3 months ago

Nice and friendly. My dog loved the petting too. Dustin was awesome. 😁

Heather Shelton

9 months ago

Called on a weekend, they were responsive, professional and super nice! I’m very happy with the service, and so appreciative of their work!

Kalyn Lolar

4 months ago

Kevin is wonderful to work with! I cant say enough good things about this company!

Phil Drew

3 years ago

Jeremy showed up promptly, answered all my questions and concerns, and was very professional and knowledgable. Have done business twice before with on time plumbing and have been very satisified with the company.Based on prior work we had them do, we chose them to re-do our plumbing which included new water line from meter to house, all new water lines within the house, new shutoff valves etc. Got off to a little rocky start because dig-safe hadn't totally marked everything, then when digging the trench, ran into solid limestone under existing water line and city had to come out to approve putting new line where it was without having to try and dig deeper. After that, everything went like clockwork. Anthony had his crew working on everything like a well oiled machine. All work was completed ahead of schedule and done well! They are definitely a good company to do business with.

Dustin Fussell

10 months ago

Willie was awesome to work with. He was knowledgeable and went out of his way to help address my issue. Will use in the future!

Justin

3 years ago

On Time definitely lived up to their name “On Time.” Willie gave me a heads up he was on his way to my home, well ahead of the scheduled time. Upon arrival, he quickly diagnosed the problem and came up with the best possible solution.He, and the office staff, were utmost professional and friendly as well. I would highly recommend On Time for any plumbing needs. Thanks guys!

Lance Nelson

2 years ago

Plumbing team member helped with text questions while not on site and was really good to work with. Also seemed focused on my consumer experience. Office staff was also friendly and helpful.

Denise Hansel

3 years ago

Willie took great care of us! He was on time, considerate, and explained everything while answering my questions!! Thanks so much!!

Jeremy Silmon

4 months ago

Dustin was very professional, prompt and did the job exceptionally well!

Kailyn Mertens

3 years ago

Kevin was extremely helpful. He responded very quickly and was at our house about an hour after we called the company. He was professional and helped us with multiple issues. Highly recommend Kevin and On time plumbing.

Tiffany Hight

2 years ago

Jeremy, was prompt, very professional and quicker than I could ever imagine! His estimate was accurate and it fixed the issue with our shower pressure immediately! I highly recommend On time Plumbing to anyone in the area!!

A O

2 years ago

Craig Parsons showed up on time and got right to work. He provided fee information up front and explained what he needed to do. He was professional and friendly and very fast! I can't thank him enough.

Morgan Rico

11 months ago

Colton was very professional and had a lot of experience and was able to clarify the issue and explain what was going on with no problem. Will highly recommend him to friends and family!

Jorden Gagnebin

2 years ago

On Time plumbing did great! They were punctual, and were open about costs upfront. They cleaned up afterwards and made sure my shower faucet worked as efficiently as possible.

Paula

5 years ago

I was very pleased with Kevin’s professionalism, diagnostic capabilities, and sense of urgency. I would gladly work with them again. This was through an American Home Shirld warranty. I’m not impressed with AHS, but very impressed with On Time Plumbing!

Brenda Burton

3 years ago

Justin and the other young man was just awesome, professional, courteous, friendly, really knew the job they were doing and explaining the steps
as to what to expect and to know my new hot water heater. Thank you two young men.

Webber Lyerly

11 months ago

We needed help with a toilet that was malfunctioning. They got us in the same day and handled the problem quickly! We greatly appreciate such timely and effective work.

G Baker

6 years ago

Chris is a courteous, hard-working young man. He provided quality repair to our air conditioner, and double-checked to make sure everything was functional before leaving. Much appreciated, especially in mid-July! Thanks so much.

Mark Owens

4 years ago

The two technicians from On Time Plumbing called 20 minutes prior to let me know they were on their way, they were prompt and on time, they diagnosed and resolved the problem quickly, and they cleaned up after themselves. They also took the time to explain the source of the issue and educate me. Very impressed and appreciate of their service. I would recommend On Tim Plumbing to anyone.

Jessica Dingle

a year ago

Very polite and knowledgeable. I am a repeat customer and I've never had a bad experience. Great service good prices. Definitely will call them again if needed.

C B

4 years ago

American home shield sent us people from this company. Very good. Fast, knowledgeable, and nice. I had a water leakage at night, since the floor is new wood floor, we donot know what to do. My husband called the guy who came to fix our other issues. I really appreciate him picking up the phone late at night. He recommended us a great company who can help with our issue and I am going to write a good review about the company he recommended.

Nicole Trempe

2 years ago

Tony and Sam did a great job fixing our heater! Fast, friendly and professional. Thanks for such amazing customer service!

Barbara Nickel

4 months ago

Mark did a fantastic job fixing my drain clog! Very patient and quick to clear the clog!

Danielle Holmes

8 months ago

Greg has brought timeliness, professionalism, and expertise to two after-hours plumbing issues - one gas and one massive pipe leak. His prices are fair and he's very kind and informative. Would recommend him for any plumbing issue.

Heidi Bowen

2 years ago

Kevin did a great job helping my mom today with her garbage disposal. It was jammed and her sink wasn't draining correctly. He fixed the problem quickly and was extremely helpful.

Joseph Kittel

a year ago

I work for Locke Supply. I have witnessed many time Greg going out of his way to help advise our customer with their issues. More times then not I'm pretty sure Greg got business from doing this. I've been so impressed with the way he can put people at ease with their issue's that I personally keep Ontime on my phone and always recommend this service. I've worked around many contractors but none as professional and caring as Greg.Thank you for choosing me for this survey.J. L. Kittel.

Dan Beckler

4 months ago

Jake was phenomenal! Great attitude and easy to talk to, happy to do the job and do it well

Vikki Brown

a year ago

When Kevin came out due to a water line break, he was friendly, professional and knowledgeable. I will definitely be using him again if the need arises.

Nicolas Ouano

2 years ago

Kevin from On Time plumbing and heating was extremely helpful and really kind— I was worried I was missing something incredibly obvious, and didn’t want to be embarrassed, but never once did he make me feel embarrassed for calling out a plumber. I’m really new to gas-powered water heaters, and I wasnt sure exactly what was the issue with the pilot flame not becoming lit. Worrying that it might be a larger issue, I wanted the expertise of a real plumber.They were able to dispatch him same-day, and he diagnosed the issue with my water heater and fixed it within minutes. When it started making some rattling noise right before he left, he promptly checked it out and made sure it wasn’t a larger issue.He also put on boot covers to prevent leaving tracks in the house, and wore a mask the entire time to keep us both safe and healthy.I honestly was surprised at how easy and pleasant this experience was. I am a first time homeowner and I spent the whole day crawling around in the crawl space trying to figure this out. I should’ve just called them earlier— the service charge was not much at all and would have saved me hours of worrying and getting in the mud. Definitely gonna use this company again in the future.

Allen Harvey

3 months ago

Well pump repair Brian was great on time, quick work, communicated with me through whole process. Answered most questions before I asked! Thanks for a job well done!

Kim Hawkins

8 months ago

Very friendly, came the day after Thanksgiving & it was reasonable! Would def recommend!!

Kara Berk

8 months ago

They went well beyond their call of duty, cleaned up there mess help take care of preventive care to make sure no further issues happen, thank you Mike and Jason you rock

Georgia Tyrell

a year ago

I am well please with this company they have the most honest patient well mannered workers Justin and Dante did a awesome job they are very professional at what they do.

chris sutton

8 months ago

We just moved into our first home and we're going through the anxiety of things going wrong out of no where. We started having water backing up into places it shouldn't (on the weekend of all times) and called around for a plumber to come urgently. On time was the first to answer and came after hours and had the problem fixed in less than an hour. We will definitely be having future business with Jason and will be referring people to him for all their plumbing and heating/cooling needs! Thanks guys!

Alexandria Todd

a year ago

So far, I have nothing but positive things to say about On Time Plumbing. Willy got here in a timely manner, answered all of my questions, and was very upfront. I cannot recommend them enough!

Tony Hays

7 months ago

so grateful for michael n Jason the On time plumbing, , they came out as quickly as they could knowing i was on the list of many, fast n great timely service, ty ty

Coco D

3 years ago

No wonder they have high reviews. Amazing people and stellar service. They were friendly yet very professional. I am a very happy customer, thank you for your outstanding service. Would highly recommend!

candice brown

a year ago

Justin was great! He communicated what he found and what steps he is taking to resolve the issues he found.
Thank you!

Chelsea

10 months ago

Willy was 1 of 3 plumbers we had come do an estimate on a major water repair. He was the only one who took the time to really assess the issue and even check to see if there was an alternative solution. He went above and beyond to make sure I was taken care of. Thank you, Willy!!

Shalyn Kvassay

4 years ago

My Godmother just moved to Derby a few months ago. A pipe froze in her home and caused quite a bit of damage. On Time Plumbing came right out to help her. I very much appreciate their prompt response and ability to remedy this difficult situation for her. You will be my first call in the future! Thank you!

Ram Giri

2 years ago

Tony Polk from on time plumbing was so professional and did a great job . He was super nice and answered every questions. I highly recommend him and on time plumbing and heating and air

Shadi Marcos

4 months ago

Very fast and friendly service. William and Cody explained everything I need to get fixed and why it needs to be replaced.
Excellent work!

D Traster

3 years ago

Fast response I had water going everywhere and they showed up quickly , were kind. They worked diligently Positively and worked hard until the Problem was fixedproblem was fixedwhen they hit a tough issue they called in for more help and solved the problem! I’m so pleased and will call rhen every time for my plumbing issues!

Phil Wright

2 years ago

Jeremy came out super quickly and went above/beyond to get our sump pump repair completed. Couldn’t be more thankful and appreciative. Have always done good work for me in the past as well. Just got done fixing two toilets for us as well. Has always done great work when they have been out to work on any of our home.

Michael Flores

3 years ago

I went with these folks because of their Google reviews. All the positives are true!! These guys replaced my kitchen sink and faucet professionally, quickly and very reasonably priced. Kevin, Greg and Brandon are polite and professional. They truly do “know their stuff.” Highest recommendation! They’re “my” plumber from now on!

Harry Ginzl

5 years ago

[Professionalism] Greg introduced himself, asked a few questions and got right to work. He let me know that what I told dispatch was very helpful. He visited with me while he worked and informed of what he was doing. Greg was very professional and is an asset to the business. You couldn't have sent a nicer individual and professional. I could very easily have checked all 4 of the above if it would have let me.

mark tetteh

10 months ago

On Time plumbing has been a go to for us. During the cold spell a week ago, our heater refused to turn on. I called Cook's, they had a week wait time. On Time came the next day and quickly got us going. Great company.The plumbing team was excellent as well and did not charge us for a 100 percent guaranteed job. Very personable and professional duo who came to our assistance with a leaky bathtub.

Ricky Ramsey

3 years ago

On Time Plumbing immediately took care of all my plumbing needs, the technician Kevin displayed superior customer service explaining each issue thoroughly and double checking each repair to ensure repairs were done right! He communicated well, answered any questions I had and made sure my repair needs were met!!A+ and would definitely recommend for any plumbing needs. Thanks Kevin

Charlene Denisen

5 months ago

OnTime Plumbing is the best I’ve ever used. Your 1st contact is the person who answers the phone, she was very helpful worked around our schedule. A pleasure to deal with. We had a leak somewhere our water bill went sky high. The repairmen came diagnosed the problem it was the toilet and gave us different ways to approach the problem. He gave his thoughts on what to do which worked out perfectly. Every person that came did the job quickly, cleaned up after themselves and most important did the jobs correctly. If you want a smooth repair use OnTime Plumbing.

dissonanceus

6 years ago

AHS sent out this company when they were known as A&D Plumbing to fix an electric water heater. They took 2 weeks and numerous visits to fix the problem. They would change out parts and say it'll take a day to heat back up and know if it fixed it. After this happening several times they said it must be an electrical issue and required AHS send out an electrician. The electrician came out confused and had me explain what all A&D had done. He had unkind words about A&D's electrical knowledge and said he will do what his ticket said (replace breaker and test wiring) even though there is absolutely no reason for him to be there and do it. In the end A&D finally replaced the water heater and after 2 weeks in December I finally had hot water again. I will never use this company again and am shocked AHS still contracts with them as they just milk the system at the customers expense.

Stacee Olden

9 months ago

Highly recommend this company. Thanks for the providing great service, Willie!

Justin Streeter

2 years ago

Tony and Sam installed our new furnace. They showed up when they said and even got us in quickly to accommodate the closing on home. They were the most polite gentleman that has ever done work for me. They worked quickly and explained everything they had done. Highly recommended these guys anytime!!

David Feiertag

10 months ago

We've been using On Time Plumbing for several years. They've always done an exemplary job for us. Scheduling was quick, and the plumbing technicians have all been fabulous, friendly, knowledgeable, and efficient. We will continue to use On Time Plumbing for the foreseeable future.

buddy reed

10 months ago

Great company to work with anything Coble was quick and very friendly he also left a very clean product and clean area 10out of 10

Dianna Schuessler

2 years ago

Initially had to wait til the next day to have a repair tech come out to check our water heater as they were down 3 techs which is understandable. but when warranty company finally gave the okay we still had to wait a few days (which turned into 1 week total from time of our initial call for service) before installing. The plumber who installed did a great job!

Jennifer West

3 days ago

Had a couple of issues with both bathrooms. Willy and Jason did a great job solving and taking care of the issues! Very professional! I would definitely recommend them!

Kathy Tracy

3 years ago

Every awesome person at On Time Plumbing, Heating & Air made me feel like I was important to them. They had sincere compassion for my situation and went way above and beyond the call of duty to help me. My enormous thanks to all (Kara and Justin, you’re rockstars)!

lindy rogers

a year ago

Had few issues start happening, they had no problem coming out and went above and beyond to help us! Great advice, quick scheduling, good customer service.

Jett Durham

2 months ago

Jake, Javier, and Josh all did an amazing job installing our new HVAC system. We've also used On-Time for other jobs and have never been disappointed. Highly recommended!

Chris Louia

a year ago

Tried diy with no success. Justin came out and helped with the issue. He went above and beyond our expectations assisting. Professional and knowledgeable. Thank you!

Olivia Jones

2 years ago

Kevin came in to install my water heater. He was extremely professional, personable, and extremely knowledgeable. He knew exactly what he was doing works for a very reputable company. Water heater fit in perfectly everything was cleaned up and left perfect.

Courtney Askren

a year ago

Great experience. Our service technician, Justin, was prompt, professional and extremely knowledgeable. Would highly recommend!

Mike Loyd

5 years ago

We scheduled the initial appointment through AHS. The tech came out, assessed the problem and made arrangements to return and do the work on our Air Conditioner at our convenience.The second tech was on time, courteous, clean and completed the work in minimal time.I'll definitely call this company again!

J F

2 years ago

Willy did an amazing job on the plumbing issue I had in my laundry room! He was very professional, answered all of my questions, and extremely knowledgeable and helpful! I will recommend Willy from On Time Plumbing to all my clients that are having issues with their plumbing! 100% satisfied with the job and the clean work place left by Willy! Thanks for a good job done right!

Alisa Ehrlich

3 years ago

Prompt and excellent service. My plumber was professional and did a great job. Extra care was shown with shoe coverings and he wore a mask. Would definitely recommend!

Brandon Altman

3 years ago

My home warranty called this company because my sewer was backing up. On Time plumbing admitted they could clean out the clog from the roof or by pulling the toilet, but refused and demanded to install an $1800 sewer cleanout. This ended up costing me $100 for them to come out and do nothing.

Lucas Greenwood

3 years ago

These guys are great, they were sent by my my warranty company and were able to find and fix a problem that two other plumbers could not. Professional, timely and knowledgeable, I highly recommend

Travis S

2 years ago

I had not had the AC system checked since I bought my home last fall, when we finally turned it on, it was leaking condensation. The repair was quick and the system works fantastically now.

Brandy Bean

a year ago

What an awesome company !! my repairman called me it was an easy fix as in reset button ..he walked me through it over the phone couldn't have been more grateful other companies could charge you a bundle for something like that this was an easy fix and they made it happen thank you so much to my repairman Kevin D who called me and walk me through the process thank you so much Brandy Bean

Lonnie Mendenhall

3 years ago

Kevin was very friendly, professional, and immediately identified our problem. His recommendation was spot on. Highly recommend On Time Plumbing and Heating. To On Time management, kudos to Kevin.

ALTINA TAYLOR

a year ago

Donte and Justin provided extremely professional services. I really appreciated the knowledge they provided me. They took care of the problem in a timely but dependable fashion. Thank you

Bowtie Thirteentwenty

3 years ago

You both were great fixing our plumbing blockage. Very nice guys. This is the second time I have used you guys, it won't be the last. Great job. thanks!!

Melissa Fisher

9 months ago

We were very fortunate to have Willie as our plumber. He was courteous, professional, informative, and above all he was honest!
We are exceptionally pleased!

Spdracr675R Daytona

11 months ago

Very quick and professional. Figured out the issue and was very quick to get service back up and running.

Emily Mead

4 years ago

Awesome job!! Kevin and his crew were very professional and fixed the job quickly! I would recommend them to anyone and I was completely satisfied with their service!

Broady Hubbard

4 months ago

The service that I received was great. The response time was quick and the work was performed professionally.

Amber Newman

2 weeks ago

Just called for services and very nice.

Dana Alderete

a year ago

After our air conditioner went out, Jake took our call and responded in 30 minutes. He was extremely professional and did not waste any time diagnosing and fixing the problem. He was upfront with the cost, including the emergency fee since it was a weekend, which allowed us to make a financially informed decision. Jake was polite and provided great customer service. I would recommend and use this company again!

Vince McMullen

2 years ago

They came out super fast, and really helped I. A tight situation. They really did an amazing job. Will never hire another plumber again.

Dana Fraser

4 months ago

I have used On time plumbing for the past year and I highly recommend them. All the service members have been professional, honest, and responsive . They give you up dates on their status when they are coming . Anthony serviced my air conditioner even while it was raining.

Mariann Bardezbain

2 years ago

We had our countertop replaced yesterday and still needed the water lines, garbage disposal and the dishwasher all hooked back up. Our friend who was to do this today called in sick. I called On Time Plumbing due to the great reviews I saw online and was glad I did. Justin came out within two hours of our call and got everything hooked up perfectly. We will definitely use this company again and ask for Justin. Great service, pricing, and professional. Thank you!

K Smith

5 months ago

Mark is the consummate professional. He's knowledgeable, on time, honest, kind, explained everything as he went. I have used On-Time before and definitely will call them again for my plumbing needs!

Wesley Grigg

2 years ago

I've had this company perform plumbing work through American Homeshield and every time they have been professional and knowledgeable in their work. In this instance, I called and got scheduled the same day within a couple hours of calling.This time, they inspected and replaced an outdoor water faucet (hose bit) that had burst due to the recent freezing weather. They worked quickly and got the bit replaced. They cleaned up the work area (had to cut a hole in the interior wall and install a panel for easy future access) and everything is working perfectly.I will be relying on them for future plumbing work.

Dr. Greg Scott

6 years ago

Contracted through American Home Shield. They fit us in on a tight schedule, were professional, and solved the issue in a timely manner. Had to pay out of pocket for a mainline cap but that was no fault of On Time, just wasn't covered by AHS. Overall I'm satisfied and would use them again for future plumbing needs.

Ariel Golbeck

8 months ago

These guys were able to get me in the day I called when I unexpectedly had a pipe burst Christmas night. Willy was so incredibly nice and very informative of what he had to do and even avoided a way more intensive repair. He was very quick to do the job. I am so appreciative of On Time for getting my house taken, and for Willy for being so nice!

Matt Davis

2 years ago

Our Plummer was Justin and within 30 min of calling on a Saturday he was at our home. He was very polite and knowledgeable. With a brief description of the problem he immediately knew what to do and had our main pipe unclogged in no time.

Thanks again!

Grace Wortman

2 years ago

Willie was excellent to work with! He explained every step in his process and was upfront about any additional expenditures before completing the work! Very clean and professional workmanship!

Emily Fun Pianos

3 years ago

Willy came out to work on our toilet that was leaking and man was he great! We felt like he took the time and care to really assess and fix the problem.We weren't terribly concerned, but he did wear a mask the entire time and shoe covers (if that matters to you during this COVID time).We will definitely be using On Time Plumbing again! What a great company!!

Julie Do

2 years ago

I called this morning in need of a technician, Kevin and his partner came out and fixed my problem within a hour of me calling the office. Kevin was very professional, honest and kind. I’d recommend this business for your drain/sewer needs!

Eric Suthy

6 years ago

My home warranty uses them, but they don't cover any main line installs.. The technician that came out didn't discover the leak, didn't even bother to dig to see where the leak was at... He then quoted me $975 to repair the leak.... He left to make his report etc.. I was the one who found the leak.. Who shut off the valve.. Who jumped into the crawlspace, dug and expose the copper that connected to the galvanize pipe.. I called to talk to the office lady, she gave me the plumbers tech number and I sent him pictures of pipe... And so he quoted me $2500 to do the job, to replace the whole main water supply line... Due to permits, and digging and it would take most of the day.... So I called other companies.. And they were all quoting at 2 grand and up. This would be all out of pocket!.. 1 of the plumbing companies I called.. got a licensed, master plumber who pulled permits and done the job within 3 hrs for $1300! A blessing I tell you.... Yeah. One helluva up sale for this company... I think that they need to reevaluate the technicians they hire.. We need more technicians that is willing to actually expose where the leak is at.. Take pictures or video.. To actually show the customer what they are fixing.. Instead of make assumptions that it would be a an easy fix like putting a coupling on a copper pipe.. When really if you would have dug, you would have seen that it was galvanize pipe... But I give them 2 stars because they came and did a good job earlier in replacing my water heater. The guy was very professional, informative and did the job right... But as far as the tech that came out to find a leak.. Which really didn't.. I told him where the leak is at.. I was expecting him to at least go in the crawlspace ... Dig the pipe and expose the leak... Turn on the water at the meter to actually see where the water is leaking at.. But instead quoted me on a copper fix when really I had a bigger issue like galvanize pipe being busted... Other than that... I wouldn't recommend the company... I have a very good honest plumber number now and will,continue to use them... They are affordable and definitely get down to business . always get quotes from,others before deciding... Home warranty is just a lead generator for lots of companies... I'm looking to changing my home warranty company after this...

Randy Cook

a month ago

This is almost unbelievable...in a very positive way. Friday night, June 30, at approximately 9:30 PM, my home AC stopped producing cold/cool air. Keep in mind that this is the Friday prior to the 4th of July weekend. I fully expected not to have someone even make a service call until Monday at the earliest. However, something else happened. Never having used them before, I contacted On Time about 10 PM and was told that someone would contact me quickly. Anthony soon called and said he could come as quickly as he finished another job. He reached my home at midnight...midnight, mind you... and had the immediate problem diagnosed and fixed within 15 or 20 minutes. He also tested my refrigerant level: it was a bit low, so he added that as well. Anthony was efficient, professional, courteous and personable. I was charged a very reasonable amount of money for these services and received a senior discount as well. I did not realize that a company would actually make a service call at midnight on Friday at the beginning of a holiday weekend. I highly, highly recommend On Time . The company, and specifically Anthony , went way above and beyond.

Larry Harmon

a year ago

Great company and Justin is awesome! Only having him do any plumbing jobs at my home.

Amy O'Crowley

2 years ago

Kevin and Jason got over here super fast on a Friday afternoon on short notice. Did a great job and were very professional. Highly recommend for your plumbing needs!

Jeremy Huebner

2 years ago

Sam and Willie came out to check on a leak for me. They were professional and efficient, congenial and helpful. They did a wonderful job and I appreciated being kept in the loop throughout the process.

Lucky Mansker

5 years ago

[Problem Resolution] Our tech Greg was very informative from the beginning until the end. He repaired the leak as a professional should and we are very satisfied with the process of solving the water issue. Thank you! We love having hot water again.

Genny M

2 years ago

It was time to have my AC unit replaced and throughout the entire process Chris was very helpful and professional. Answered any and all questions I could come up with and was always prompt and on time the multiple occasions he had to come out to the house. I would definitely recommend him to anyone who was looking for these services.

Norman Foster

3 years ago

We called at 9 a.m. this morning. On Time responded immediately to our request. Kevin was here by 11 and completed our repairs by noon. We have been so pleased with this company!

Cierra Smith

9 months ago

Amazing they showed up and got the job done . Great communication and experience affordable

Daniel Botello

3 months ago

Dustin was scheduled to meet me the day of my call within hours. Good communication between On Time and me throughout the appointment by text. Alerting me to my tech's name, time frame of appointment, when they were in route and at the completion of the project. Dustin was able to diagnose the issue quickly, replace the damaged part, and get my system running in a very efficient manner. Was readily able to discuss the issue and my options. No pressure to upgrade, just presentation of information. Will use again!

Stacie Tush

2 years ago

They communicate well about arrival time and have been so quick to get the work done and get it done well. Will definitely continue to use them.

Chase Weber

a year ago

Amazing customer service and informative along the way. Honest worker and great to have. Will use in future and recommend to other people 100%.

Matt Ripley

3 years ago

Willie was extremely professional, knowledgeable, and easy to communicate with! Fixed my issue right the first time! Would highly recommend!!

Pamela Hanson

6 years ago

Anthony was very professional and helpful. He did a thorough determination of our needs.Kevin and Curtis were prompt, polite, professional, and completed the job and then some!Kevin even came back the next day to recheck that the pressure gauge was working, then stayed until the city inspector arrived to make sure we got out gas back!

Megan

4 years ago

We used On Time Plumbing through our home warranty. There was some miscommunication regarding the initial issue, however, On Time Plumbing reached out to us and made sure everything was corrected. The woman over the phone was very respectful and understanding. Because of her quick action I will definitely give them a call in the future! Thank you On Time for caring about your customers!

Shauni Jordan

10 months ago

He was very knowledgable woth the problem. He was able to identify the concern quickly and resolve it within a timely manner. Thank You again for your assistance.😊

DARNELL Coleman

a year ago

They changed the sump pump and unhooked the line running from the sump pump causing the water that normally runs out of the house to run back into the home flooding the basement completely. After calling their office three time for the owner William he never returned the call explaining why he unhooked the line causing the damage to the home.I would never use this company for anything. The work was faulty, and they don't return calls. Very poor customer service.

Cody Loyd

11 months ago

Dustin was very professional and kind. He cleaned up the mess and made sure that I understood everything that he was doing

Dawnna Renton

2 years ago

They were very helpful and fast. I would recommend them to anyone and everyone that needs help with plumbing. They were very honest and helped my family and I immediately and we are very greatful. Thank you so much.

Penny Patterson

4 months ago

Very professional service man. Very knowledgeable and kind. We would definitely use them again.

David Longnecker

2 years ago

They've been a lifesaver on two occasions in the past week. The team communicates updates, has fair pricing, and the work they did was extremely professional.

Harrison Sinclair

2 years ago

We were one of many frozen pipe calls during a cold front. Brian called us up and suggested ways to remedy it ourselves, even offered to buy a space heater for us when he was out and about. In the end we couldnt get it done ourselves and had to have the guys come out. They were timely, friendly, honest folk doing a great service for the city during bad winter weather. On-time will be my go to for any and all plumbing needs I have from here on out.

Stephen R.

3 years ago

Kevin and Willie got to me at their earliest convenience! I called at 4:30pm and they were there first thing next morning. Family owned business that clearly values what their customers think. They didn’t shove a resolution down my throat but gave me options to choose from. They took special care to cover their shoes and keep the worksite clean. Highly recommended!!!

Clyde Helton

3 years ago

Excellent workmanship and extremely knowledgeable Tech. Anthony knows his stuff when it comes to getting the job done in a timely and professional manner. The coordinator for On Time Plumbing, Courtney, helped to get the job scheduled to be done at my convenience. The whole job experience was absolutely wonderful. I would definitely recommend On Time Plumbing to anyone who wants a task completed on time and done right.

Billy Therrell

6 months ago

Our service man, Mark, was on time and very professional. He was able to resolve our drain issue with ease.

Melinda Hatcher

a year ago

My technician, Willy, was so kind and helpful. He genuinely cared about what he was doing and answered all of my questions. I will be using you all in the future for sure!

Missy Hector

8 months ago

Very nice and friendly.. was very fast and efficient.. I would recommend to anyone.. had a very nice young man come out and fix very fast.. great attitude and very friendly..

Daniel Watts

7 months ago

On time, professional, polite, clean, same day service
They came out and ran a snake through my sewer system, found roots at about 35 feet, ran 100 ft,was around 400 dollars, but was done same day, and professional, the technician was polite, honest,and friendly, explained things well.

Chip Baughman

11 months ago

I’ve used On Time Plumbing for the last year. I’ve always been impressed with the staff they’re very courteous knowledgeable and tidy. They do a great job of explaining the problem and what they did to fix it and giving some advice on what I can do to prevent it in the future. Recommend him highly thank you

A A

3 years ago

We just bought a new house and had three drains that wouldn't work. This company was selected by our home warranty company. I was nervous, but Anthony was AMAZING! Only one drain ended up being clogged, the other one was my own fault for not knowing my new house and how the stopper in the sinks worked. I felt really, really dumb. But Anthony was so professional about it and didn't treat me like I was anything less than a person. He was kind and understanding, prompt, and extremely professional. After unclogging the bathtub drain he even went a step further and made sure no leaks were to be seen from the pipes around the tub. Maybe that's standard, but to me it was above and beyond what we called for.

Justice DeLaRosa

2 years ago

Chris was very professional, knowledgeable, and friendly. He arrived at my house well on time and was able to repair my AC unit on my lunch break. He also answered any questions I had on my HVAC system and waited around with me to verify everything was working properly.

Philip Smith

2 years ago

On Time Plumbing and Heating was actually 1 hour early, called in advance, and very professional and showed excellence in their service!

Christa Williams

5 years ago

This company is a blessing to me. It was a bad day for air conditioning to go out. They were busy but took the time to get me in. Fixed the problem with and effort and Efficiency. Thank you for caring for your customers. ❤️

Eric Foster

4 years ago

On Time did a great job. They came, diagnosed the problem and immediately sent their findings to AHS which enabled us to expedite replacement of our hot water heater. From first reporting the problem to American home shield to having a new hot water heater installed was about 36'ish hours. Very happy with On Time Plumbing. Will definitely recommend to others.

Michael Mendez

5 months ago

Mark D is the bomb, I had three different plumbers come out to check my drain line and he’s the only one that kept at it and got it clear, instead of telling me I’d have to tear up my bathroom instead of replace it. Absolutely will be using these guys again.

Janet Schronk

4 years ago

American Home Shield dispatched. Awesome service!!! Ran into a problem and they fixed it right away in a timely manor. Dustin the tech was very friendly and knowledgeable!!!! Thank you for the great job. I will definitely use y’all again if we need a plumber!

Kalee Blew

3 years ago

Anthony came over this morning to fix our garbage disposal. He was super professional and very quick. Would recommend on time plumbing to anyone in the Wichita area.

Alvolita Benson

10 months ago

I am very satisfied with the professionalism and services that were provided for my family. The toilet replacement/installation was preformed swiftly & with great attention to detail. We cannot be more pleased with this company & service technicians. Ten out of ten would definitely recommend.⭐️⭐️⭐️⭐️⭐️We will definitely rely upon them for future services & repairs.

Connie Helm

8 months ago

Willy was very personable, professional, and efficient in taking care of our problem.

JUDY LOGAN

3 months ago

We had an Emergency with piping on our Water Heater; water everywhere. A special Thank You to, Colton & Jason for doing an
excellent job. J Logan

Christy Meek

3 years ago

Used on time plumbing- they were responsive; came fast; fixed my leaking toliet and plumbing issues; the technician Kevin did an awesome job! Superior customer service!

Mary J Moerbe

3 years ago

Fast, reliable, and you always know when they're coming. Their email system--letting you know when they're on their way and giving you an immediate invoice--is STELLAR! Definitely my go to plumbers!

Kaci Presson

a year ago

My whole house was flooding with sewer water. I called on time plumbing and within an hour they were here.They got everything cleared and cleaned up. They also double checked their work to make sure everything was properly working.

Nicole “Nikke” Jones

4 years ago

The people behind the service call were very helpful. They said they were booked until Monday, but still did everything they could to show up on Friday. Then the guys that came and worked on the plumbing were just am very friendly as well, and what I thought was one problem, actually ended up fixing lots of problems!

dawn bishop

4 months ago

Dustin was very friendly and showed up 15 minutes after I called! He was here for a short time and replaced a motor and the house was cooler shortly after. I would recommend him to anyone

Laurie Olson

3 years ago

Considering I have a HBPP, I was surprised how quickly to receive a call from this contractor for my plumbing repair. Kevin was very polite, knowledgeable and ‘clean’😂. A satisfied customer 😊.

Morgan Massey

7 months ago

They were very professional through the entire process. I am pregnant and they took the time to really mask off my house, they cleaned the stairs after, and covered their shoes while inside. They were very accommodating to my needs and got it done in one day even though it was a big job. Couldn't be more impressed.

Sarah Johnson

3 years ago

The technician, Anthony, gave me a 15 minute head's up before arriving. Upon arrival he got right to work. He was efficient and cleaned up the small mess that was made from the whole process of unclogging our drain. I also appreciated the text messages I recieved once I made the appointment. I have to say the whole experience was very professional. I will definitely use On Time Plumbing again.

Erica Furr

2 years ago

Craig was absolutely amazing! Very prompt and courteous while fixing our sink! Would recommend!

Sale Chair St. Paul MOPS

5 years ago

We have had the privilege of having One Time Plumbing, Heating, and Air out to our house twice. Both times the employees were on-time, professional, thorough, and answered all our questions. They took the time to educate us and help us understand the cause of the problem, solution, and prevention. We will use them again and recommend them to friends and family.

Marc Wall

2 years ago

They repaired my heater. We had no heat and they repaired it in one day and came early. Very nice friendly workers. They took the time to explain there work.

Kili

5 years ago

Chris was very helpful. He arrived on time (he came early due to a cancellation so we were fixed earlier than expected) and fixed our problem in moments. We would like him to be assigned to us any time we have a need.

Denise Chavez

6 years ago

July 2017. Garbage disposal went out. Kevin arrived on time and ready to work. Had it replaced in under 20 minutes! He was friendly, professional, and efficient.Anthony has been the tech all three times I have needed a plumbing service request. He does an excellent job. He is fast, courteous, and appears to be very competent. My service calls have been thru American Home Shield.

Janice Krallman

11 months ago

Dustin was awesome. We needed to get our garbage disposal installed in order to finish our kitchen remodel. He was prompt- on time- knowledgeable and quick with the job. Thanks Dustin for a great job. We will use him again for other house hold needs when they arise.

L C

10 months ago

I use them for all my heating & plumbing issues. They are very responsive & professional. Every worker who has come has been very skilled and friendly

Jeuly Rodriguez

2 years ago

Justin & Sam arrived on time, were both very good communicators. They went above and beyond what was expected of them. They were courteous and knowledgeable and I plan on having them both back on another plumbing project!

Jennifer Jacobs

7 months ago

Received a call-back quickly and professional, friendly service. Price was very reasonable for a weekend service call. We highly recommend this company!

Holly Schneider

3 months ago

Mark was super helpful and communicative during this service. He did a great job and was timely.

Jeff Linsker

3 years ago

Excellent service. Chris checked everything, my A/C is now running perfectly, the experience was great. Definitely our go-to for HVAC.

Ellen Crager

3 years ago

Our service tech, Tom was awesome! He fixed the problem quickly, made sure everything was working correctly, and cleaned up everything. I will use them again!

Scott Bleier

6 years ago

Service tech was timely, friendly, respectful, and very knowledgeable. He was also helpful with tips to keep things running.Great experience overall. They have a nice tracking service and cool integration with text messaging for quick, easy and efficient communication. Rates were reasonable as well.I wouldnt hesitate to recommend their service.

Ben Mattox

8 months ago

Greg has always shown up on time and had the problem fixed quickly. Very responsive to whatever problem I've had!

Donita Soles

5 months ago

Very efficient and fast. Great guys.

Rebekah Evans

10 months ago

They were friendly and professional and did a great job! We will use them again.

Julie Carter

2 years ago

Justin did a great job fixing our AC and letting us know everything he was doing. First time we used this company and will definitely use again when we have any problems

Der Schnitter

3 years ago

First time using this company. William Metzger was very thorough, professional and did a great job at explaining what was causing the blockage in the sewer lines. We will definitely using the again for future problems!

Diana W.

5 years ago

I was worried about using On Time Plumbing & Heating because of Yelp reviews, however they were very good, and the technicians that came out were excellent. They diagnosed the issues and resolved them. Thank you!

April S

3 months ago

Called on time for ac unit cleaning as ours had lots of cotten wood and other plant seeds stuck in it. He cleared some plant life growing around it. Thoroughly cleaned it and informed me of some older parts that may need fixing later but are working great right now. Super nice to talk to and informative. Showed me pictures of veggie and after of the unit.

C&D Gaglia

2 years ago

Jeremy was our plumber today. I cannot say enough nice things about this young man. Not only was he professional, but he also went out of his way to answer any questions we had. He found our clean out, which saved us a lot of money. He was only here about 30 minutes, and now my plumbing works great! I would never call anyone else for our plumbing needs. I highly recommend this company. You can trust them.Craig and Denise Gaglia

Nick Larson

2 years ago

Came to work today and found the restroom sink was leaking. When I called they were able to come out right away to help me. Between the customer service I recieved from Liz (I believe that was her name) and from Justin was Outstanding. As a business owner myself, customer service is something I look for when looking for a service provider.I want to say Thank you for your help and I will be a return customer if something else comes up.

roburt Sonjohn

3 years ago

Gregg and Jay did an excellent job on replacing our sink drain line. They were always here when needed and they kept working until job was completely done. They very friendly and concerned about our problem and took care of it in a professional manner. I would highly recommend them for any repair needed to anyone who needs the job done👍👍

Adrian W

9 months ago

Mark was very professional and went out of his way to make sure the plumbing issues were resolved. Will definitely recommend this company to anyone in need.

Misty Ellis

3 years ago

Chris was amazing and listened to our needs! Very impressed with Chris as he did not rush our concerns and he went above and beyond! We feel our issues are fixed and will be requesting Chris personally next Spring when it is time to get our AC ready For summer.

Larry Rivers

2 months ago

First time using this company today, had a emergency issue and called them, Nina was very helpful on the phone and the technician, Mark came out quickly, he was a wealth of information and demonstrated his skill set, was able to help and fix our problem. We will be using this company again! Thanks, Nina and Mark!!

Jay H

11 months ago

Was there when he said he was going to be. Fixed my problem in nothing flat. Good service.

Darin Evans

5 months ago

They are great employees and very knowledgeable about how to fix problem best service I ever had I recommend them to everyone.

Tyler Katz

4 years ago

Great experience with this company! All started with Sierra squeezing us in as soon as she could (with a pregnant wife at home and no AC this was a must). Followed up with Chris the Service Tech coming out to charge us up with Freon, ended up having a leak in the house which Chris took time out of his day to repair when he still had other homes he had to get to the same day. Overall amazing service all the way around, would recommend to anyone for their Heatjng/AC needs.

Jacqueline Lightcap

7 years ago

I had read some horrible reviews here on Google....right after I found out that's who was assigned to fix our repair by American Home Shield. I was a little worried. But I have to say everything was handled well! We were assigned an independent contractor out of Meriden, KS, named Richard White. A&D hires him to do AHS repairs in the Topeka area. No complaints. He fixed what we called about in a timely manner. He even fixed something that came up the day of his service call. I have no worries about using again, as long as A&D gets Richard for us! If we need to call again, I will try and make sure that's who we get.

Tyler S

2 years ago

Craig came out and unclogged my drain. He was the most friendly and professional technician I think I've ever dealt with. You can tell he cares about the customer. If I could I would only request service from him although the other techs have been great as well. Highly recommend this company.

Henry Calderon Jr

2 years ago

Tony replaced the faulty flute from the water heater that was leaking carbon monoxide! Was efficient and explained the work done in detail. Thank you great service and cleaned up his work area before he left!

Sarah Hansen

4 years ago

He did an awesome job! Well above and beyond to help fix some plumbing in the basement that I had unluckily inherited from the previous owner! He was a Godsend for me!

Richi Molina

3 years ago

Tech Willie did an amazing job for our repair. He was very professional, knowledge and took his time to inspect and troubleshoot our issues., unlike some other companies that we have used before. He went above and beyond our expectations and did an excellent job. I would recommend his service and plan to use them again in the future. Thank you!!

NITA Royer

4 months ago

I needed an additional electrical outlet installed. Serviceman was prompt, efficient, ant totally cleaned the area after installation.

Katherine Acquistapace

11 months ago

Thanks so much for everything, Dustin! Fast, quick, and excellent service. Even came out quickly to resolve a code issue. Highly recommend!

Brittany Guy

8 months ago

All around a wonderful company. we got to meet Justin who was just amazing. very helpful and informative. went above and beyond

Barry Morse

a year ago

Greg was very professional offered tips to help reduce further issues and completed the work very quickly and efficiently. Would definitely recommend!

Kim Bushell

3 years ago

Dustin and his partner were very professional and explained everything they were doing. They answered questions thoroughly to make sure I knew exactly what was going on each step of the way. Both of them worked quickly and did a great job.

Anthony Bertelsen

a month ago

Called On Time on a Saturday afternoon because our AC wasn’t working properly. Within 5 minutes the service tech, Jake, reached out and was at our house within 15 minutes. It only took him a few minutes to diagnose the issue and then 30 minutes until our AC was back online! Jake was very polite, professional, and very helpful in explaining the issues. I would highly recommend Jake and On Time to everyone!

Jenny Kreutzer

2 years ago

The technician was friendly, prompt and professional. He was able to resolve the problem quickly and explained it very well. I would definitely recommend him!

Jennifer Sayahnejad

3 years ago

Arrived on time and quickly took care of our issue. Very friendly and polite! Wore a mask in our home without being asked. I would call this company again.

Angie Burke

7 months ago

Showed up on time and did the work fast they were very professional.

jo biddle

2 years ago

These guys go above and beyond their call of duty. Willie, Craig and Jeremy took their time, as we had to have them out 3 different times now. They explained everything and didn't leave until we had some answers or drains were cleared. Would highly reccommend if you ever need great expereinced, honest plumbers, this is your compnany!

Johnnie Upshaw

6 years ago

I was very please in the service and knowledge that Kevin provided with my main water line leak. Now that I'm in the waiting period of my claim to be processed, when my secondary Insurance fell through on covering the issue, Kevin told me to get my home owners Insurance company on the phone. While going through the steps to reach a live agent he stated that he wanted to stay until I had them on the phone so he could speak with them to address the problem, and answer any question regarding the plumbing... my kind of tech! When speaking with the agent Kevin handle himself with professionalism, making sure everything was handle or spoking for on my end. I can honestly say that I was in good hands the whole time!Kevin, again thanks for your help and support!

Lawrence W. Bourque

4 months ago

Everything that they had said they were was true and polite and knowledgeable and we're not satisfied until the problem was solved

Debra Grove

2 years ago

We used on Time Plumbing before and we were very happy with the Repair and Justin the gentleman who did the repair. He is honest, straightforward, extremely knowledgeable and a Very Kind Young man. That is why we requested him again for this Service call. He got the job done. We will continue to use this company and Justin will be the Person we will continue to Request.

James Trotter

7 months ago

Great service and so nice! Very respectful, polite, friendly, and professional. We'll never use any other service!

Matthew Tubbs

3 years ago

On Time Heating and Plumbing came out to for my furnace faulting out for flame not present. When working on the system, I asked about an AC issue and was told that that would be a separate issue. I did not ask for them to work on it at all. Secondly, while working on the furnace,I got the impression that they didn’t want me to see them work because one guy kept stepping in my line of sight trying to block my view. I was just curious. As they we working they checked my filter and said it was good but less than a week later another company came out to resolve the AC issue that I was referring to said the filter was the issue for my AC issue. I won’t be using this company again.

Rick Epp

4 months ago

Colton was awesome and fixed the problem in a timely matter

Danella Hardy

2 years ago

Company was great in every aspect of service. Technicians Sam and Tony made room in their already full schedule to tend to the service call. They were very informative, friendly and they got the job done correctly and quickly. I would definitely use this company for any heating and cooling needs. Great company and staff!!

keesha carrasco

a year ago

Guys are great! Office person is wonderful to work with! They are all very responsive and communicate clearly on issues. Thank you !!!

Damian Mercer

2 years ago

Craig was extremely professional, kind and quickly fixed the issue I would definitely recommend them to family or anyone needing a repair.

Denecia Mace

a year ago

We struggled to get the house crawl space dry enough, but after Jason came late Monday afternoon, he never slowed up. He worked from 430 pm till 830 to repair our kitchen galvanized grey water return, only to find his glue was not cutting it. The next day I texted him I was up, and he came right over, got the kitchen done. To check the line we ran some water and it busted a pipe under the bathroom. He didn’t hesitate, just fixed it.I have been in this leak filled home for 16 years and On time Plumbing was the ONLY service that would even get under my home. I been washing dishes for 16 years and Jason gave the thumbs up on a new dishwasher! Now that the water can be taken out completely. Thank you said with tears in my eyes and a heavy heart of appreciation.

Mindy Bluhm

a year ago

Greg was amazing and friendly. He even interacted with my dogs when I thought my dogs were just being annoying. He deserves many many thumbs up!

RL Saathoff

a year ago

They provided electrical and hvac installation on a new building that included a shop and a living area for our family. Always pleasant, knowledgeable and professional.

Roberta Towell

4 years ago

I had a major plumbing issue and am so glad I found “on time plumbing”. Jeremy and Greg did the job at my house and not only did they do a great job they got it done early. They cleaned up after the job and were two of the best plumbers i have ever had the pleasure to deal with. I know who I will be calling next time I need a plumber!

Richard Routon

3 years ago

Justin was our tech and he was fantastic. Very friendly and courteous. He diagnosed the issue quickly and repaired it in a timely manner. We will he calling On Time Plumbing from now on. Thank you!

alexandra hamling

11 months ago

They fixed my AC! THEY did a great job. Told me all the things that were wrong beforehand and saved us a lot a money

Kristen Ivy

2 years ago

We were very pleased with the service we received from on-time plumbing. The work was done during the time window we had been given. Sam called before to let me know that they were on their way. He provided me with an estimate of their arrival time using GPS. They arrived at the door both wearing masks. They took their time to troubleshoot the problem. Willie provided me with a clear explanation of what the problem was & how they would remedy it. He clarified what would and would not be covered by the warranty before continuing with their work. When the work was done Willie explained what they had done and provided me with a clear explanation of the next steps. We are pleased we with the professional service we got from Willie and Sam.

Sharlene Layton

10 months ago

I recently had a sewer back up in the basement and needed after hours emergency help. My call was answered promptly and there was a technician at my door within the hour. Mark was courteous, thorough and, answered all of my questions. He cleared my line and showed me what had caused the back up. He was professional even when faced with what was a horrendous mess to work in. I appreciate the prompt service I received from this company and especially their service Tech Mark. I highly recommend this company and will use them for any homeowner needs in the future.

Kelly Turner

3 years ago

Service was great had to replace the garbage disposal due to a leak. Very professional and didn't take long. Would definitely use them again!

Chris Mar

11 months ago

Jake was very patient with answering my questions and made sure I understood what was going on with the repair.

Susan Brewer

a year ago

Willie was very professional and got things going in the right direction for me! Very courteous! I will call them again!!

Daygen Andrews

8 months ago

Thanks Jake, you did me a real solid today. They had the part I needed on hand and the repair was performed quickly.

Penny Watson

a year ago

Kevin was terrific. Professional, on time and very capable at fixing my problem. Will always call On Time Plumbing for any plumbing needs...

Tim Handy

3 years ago

I am in the process of selling my house and had to have some items fixed and replaced. I am so glad I chose On time plumbing. The technicians name was Anthony, very polite and very informative on the work that needed to take place. Would highly recommend On time plumbing and technician AnthonyReplaced ball valveReplaced manifold valvePrevious workReplaced (2) hot water heaters

Susan Saville

2 years ago

William and 2 hard working young men from On Time Plumbing replaced 2 out door faucets and even called the city of Bel Aire about the Meter tank was almost full! Everyone did a professional job to help keep the rugs clean. I am very impressed!!! Thanks to you all!!!

Dollhead

5 months ago

Helped with our water heater. Kevin was really great.

Deborah Jones

11 months ago

Willie was very knowledgeable very helpful he cares about his work with much respect

Lynda Cooper

10 months ago

They showed up within the timeframe and found the issue fairly quickly. After a run to supply store, they came back and fixed the leak in the shower very quickly. Very polite and personable; would definitely use this company again.

Holly Gilpin

2 years ago

Awesome customer service at all levels! Got me scheduled right away! Text alerts when on their way with locator map. Tech was JUSTIN very polite, professional and friendly. Showed me defective part (T&P Valve -Water Heater). Quickly fixed! Provided email receipt of payment! Will definitely recommend to others! Thanks JUSTIN!

Lindsey Bell

2 years ago

Justin did an amazing job installing the garbage disposal. Kevin and Jason installed a new water heater. All three technicians were clean, organized, and conducted themselves professionally. Recommend and will use in the future.

Brett M

2 years ago

Worked with a couple great people from this team. Jeremy and Brandon. Jeremy was very friendly and even took the time to have a phone call with us late on a Friday evening to figure out what was happening. Brandon was the one who came and helped clean out the clog and was very easy going and also very friendly. They both worked with me to find the best solution to our problem. Could not be more pleased with this company and how prompt, hospitable, and efficient they were! Give them a call!

Emily Arnold

5 years ago

Absolutely the WORST service I’ve ever had. We have American Home Shield, I called due to our AC not working. A tech came out to our house said we needed a new capacitor and refrigerant. 2 hours after leaving our AC was out AGAIN!!!!We called to get another service call and another company came out who was absolutely AMAZING!!!The new tech said On Time never put a new capacitor just messed with the wiring.The company is very unprofessional and disrespectful!If you need anything AC or heating services DON’T USE ON TIME PLUMBING AND HEATING!!!

Solace Medina

a year ago

I called on a Saturday for an emergency sewer line snake and Justin was able to come out within a few hours and solve the problem. He was so helpful, informative, and an overall awesome guy! I am sooo thankful that he was able to take care of the issue quickly!!

Karriann Graham

6 years ago

Anthony was prompt, thorough, efficient, and direct with the multiple plumbing issues we had in our home. I would recommend him and the company to my friends and family.

odilia scott

7 months ago

He was prompt and was done quickly, pipes are still good. I would recommend him to anybody.

Jaime Schadegg

8 months ago

Justin was absolutely professional and very responsive to our issue on a Saturday! I will definitely use him again if needed!

Mary Weese

4 months ago

I had the power off at my house due to tree falling on the power line. I called this company and they had an electrician at my door within one hour. They did a fabulous job and got me back on the power grid. The electrician was very professional explained all that needed done.

Joyce Stewart

2 years ago

Justin and Sam are TERRIFIC!! They are very professional and I can tell they take pride in what they do. Justin is very knowledgeable and made sure he was doing the job correctly. They were very careful to be considerate of our property and left things very neat. They carried off their trash and the box. They also took the time to make sure we understood how to operate the new hot water heater. They were kind and treated my husband and I both with respect. I would not hesitate to recommend them to anyone else and I would certainly call on them again if we have any other plumbing issues.

Alex Baker

4 years ago

Kevin went above and beyond expectations as far as timeliness, professionalism, and problem resolution. He really cared about taking care of me as a customer. Excellent service.

Derrick Simmonds

9 months ago

Needed opinion on noises our sump pump was making and Dustin was very knowledgeable and honest

Eric Schaffer

10 months ago

Mark was on time, answered all of questions, and was very professional. Great job

Bettye Pleasaince

5 years ago

I had a great experience with On Time Plumbing. They called and arrived early which was great .They were very professional. They could not find out what might have been causing the shower drain stoppage because it drained perfectly while they were at my home. They did explain that I had 60 days to request service again for the same problem without being charged another service fee.

Paul Ramirez

3 years ago

If you are needing a plumbing repair in a jiffy I would definitely recommend this company very fast, professional service very nice people! I will definitely be calling them again for service! Thanks so much again!

Sergio Klein Torres

a year ago

Greg and Jason were friendly, helpful, and super professional. They were able to find things in my new home that the plumbing company that did the inspections would have missed, saving us a lot of stress down the line! They were also fast, completing several repairs in under two hours. Would recommend these guys to anyone, and I'm sure I will call them if I need any plumbing repairs again!

Stacy Modlin

3 years ago

Justin Jeremy and Cody were all very professional, courteous, and very friendly. Jeremy came out for the initial call on Tuesday afternoon, he was very helpful and understanding with with the current situation going on in our economy and helped us with figure out a way to get it done efficiently and quickly. I have used your company many times with me having American Home shield insurance, your company has always been courteous and knowledgeable.You have a wonderful team of professionals that work for you.Thank you againStacy Modlin

Tam K

10 months ago

The technicians were very professional and shared & explained their findings. Very responsive & called ahead before arriving. The sewer line scope showed all is well. They will return to fix a small.plumbing leak.

Troy Hilt

4 months ago

Mark completed his job and called to explain. Thanks.

Linda Sherffius

3 years ago

Jeremy was very up front with what could be wrong, he started with the less expencive.And that is what it was he was so nice and friendly.....fast and professional I will always use On Time Plumbing. He was very honest with me, I am single and really appreciatedHow he wanted to help me out. Linda Sherffius

Mark Sterner

4 months ago

I've used them twice now. Very professional and good work

Krista Jackson

4 years ago

The two young men who came to fix our garbage disposal were excellent. They were on time and fast to replace the device. It was a pleasure to have them in our home.

Tony Cooper

2 years ago

Used On Time to replace a furnace. Excellent company. The tech was great and did a great job. Would definitely use these guys again. They even charged me less than originally quoted.

Ryan Leaming

3 years ago

This company has been so responsive and helpful with every need that we have had. They have been easy to communicate with and always available for any questions. What should have been a stressfulOrdeal was easily taken care of and much less stressful due to their kindness. We worked with Jeremy specifically and he was absolutely amazing- he explained everything thoroughly and was open and honest about what the work entailed. The turn around time was quick and we will definitely be using On Time Plumbing again!

Becki Smith

9 months ago

Dustin was professional and got us taken care of quickly! We would use this company again

Amy Burke

3 months ago

They changed my dishwashers water shut off valve and was prompt professional and quick. Thank you

Bryan Shields

a year ago

Sam was our HVAC technician and when he was dispatched to our location he called me to inform me that he was on his way which is really appreciated because you don't have to sit and wonder when they are on the way allowing me to leave and then meet him for the repair. After he got here he was very polite and it was obvious that he has good customer service skills. He explained everything that he was doing and showed me the switch inside the unit that was causing the issue. He then offered a service to not only fix the switch but to provide preventative maintenance in the unit which will help prevent another issue in the near term. It was a no pressure upsell for the preventative maintenance which is appreciated. I will recommend Sam and On Time Heating and Repair and I will also use them again for our next situation that arises. Thank you Sam and On Time!! May God Bless You and Your Families!

bobthedog

2 years ago

Great job repairing furnace blower motor. The motor quit while they were doing an inspection and they replaced it during thos call. Fantastic service professional and friendly. Highly recommend.

Kurt Letcher

3 years ago

Helpful and knowledgeable technician gave suggestions For us to keep on top of our recurring cooling issue. Grateful for a home warranty and a trustworthy company to come for service.

Julie Perigo

a year ago

Willie was great. He explained what was causing the leak and how it was going to be fixed. Very kind and courteous and suggested how to deal with other issues we were having. We will most definitely ask for Willie again. OnTime Plumping is a winning service company in our book.

cadonavan

3 years ago

Jeremy was extremely professional and has helped me on multiple occasions. I highly recommend using On Time for any plumbing or HVAC needs!

Ruth Gresham

2 years ago

There were two very nice kind getlemen that came to repair my son's AC system at my son's home. I met them there because the company requires someone there who is at least 18 yrs of age, (which is a very good idea). They were on time 👌😉, performed their work in a professional and timely manner.They did not leave until they had the unit working properly! Cleaned up after themselves very well when finished! I will definitely be using this company myself!

ben hill

4 months ago

Showed up on time. Friendly, professional. Will use again. Highly recommend.

Ashley hehe

a year ago

He's was on time very professional and always very curious and helpful with my questions. I have no complaints thank you so much for all your help Justin.

Zach Hull

2 years ago

Craig Parsons was quick to call after hours when I called for help after my sewer was backing up in my basement. He asked the right questions to determine what services were probably need and quoted me the price for that. He then came to my house at night in 14• weather as quick as he could. When he got here he confirmed the issue then worked quickly to clear the line by removing some roots. He explained everything and gave me information on other services in the future. The price was exactly what he quoted on the phone. Craig Parsons and is one of the most friendly and cheerful person I have ever met. Craig was very knowledgeable and explained everything.Thanks Craig for your work and helping me in my time of need.

Angela G

2 years ago

They are very prompt and communicate well on schedule time slots and arrival. We have used this company many times not only for plumbing issues but also on heating and ac. I would recommend them highly.

Tony Sheffield

11 months ago

Called On Time when our family had a lot of visitors due to a funeral. They showed up in 20 minutes. Mark did a fantastic job. I highly recommend On Time Plumbing!

Maria Mannani

a year ago

Justin came out today to inspect my sump pump. He was super friendly, thorough, and honest. Their quotes are competitive too. Based on my experience today, I will likely be using them to replace our current sump pump in the near future. Justin was great! I would highly recommend On Time Plumbing!

Michelle Carroll

5 months ago

In the past Mark helped me with Plumbing. This time I met Christian and he help me with an Electrical outlet problem in my kitchen. Both were on time and professional. Both took care of the problems fairly quickly without breaking my wallet. I Would highly recommend them.

Zach Tucker

9 months ago

Great guy. Honest and understanding. Did outstanding work. Will use him as our guy.

Scott (Vdub IDDQD)

5 years ago

Fast and friendly, placed a call early morning saturday and they were here same day. Fixed the issue in 30 minutes! Will absolutely call them for anything else in the future and highly recommend them.

Chelle Gibbs

3 years ago

Greg and Jason were AWESOME!! The customer service was great, they were very professional, got the job done and I will definitely call them again if I need a plumber!! ***** FIVE STARS

Jenn Ellison

2 years ago

Justin and Johnny were very polite and got right to work. They arrived in a timely manner. They explained the issues and talked about the fix. I will use this company again.

Michelle Wagner

10 months ago

William was friendly and knowledgeable. His work performed was above satisfactory! Would definitely recommend him. Hope we don't need him again but if we do we'll be calling!

Team UNiTY

6 months ago

Dustin did a great job explaining everything and resolving quickly!!

Jill Webster

10 months ago

The office personnel and technicians are always so helpful and friendly. Jake is my technician hero!! They go above and beyond every time. I will always use On Time going forward.

Kaycie Skyler

3 months ago

Jonathan replaced a tankless water heater in a rental property for me. Was a complicated mess to start with, But he figured it out and completed the job beautifully!Also the office was very responsive and dependable.Many thanks for a job well done and for the cheerful attitude throughout!Will definately recommend!!!

Kelli A

6 months ago

On Time always comes to the rescue and takes care of us and our old house issues. Today, Jake got our AC unit reinstalled after it had to be moved to reach the pipe below. Thanks Jake! We appreciate your hard work and kind manner 🙂

Fred Gorges

10 months ago

Mark was incredible! He called me after hours the night before to let me know he would be heading to my house in the morning! Cleared my sewer line and had me fixed up in an hour! Great service! Great value!

Megan Karnes

3 years ago

Arrived on time, worked quickly, was very friendly, and did a food job. Fixed the problem at the source rather than just doing a quick fix that will end up breaking again in two months. Very satisfied.

wldennis1

4 years ago

Tony came out and fixed my AC in minutes. I had a bad capacitor and he explained how I could check it myself in the future and gave me some valuable tips! I highly reccomend them.

Joell28

a year ago

Willie and Brad came out to check for possible leak in the bathroom and they were very thorough. I appreciated their professionalism and their candor. I would recommend them to my friends and family.

Brandy Parker

10 months ago

*Update: The owner did reach out after reading this review. He apologized for the inflated quote.Several hours late causing a whole day off work. Thetechnician quoted us $1700. After calling around to find out how much the parts really cost we found out they were over 100% mark up. What should have been a 30 minute job they quoted us 4 hrs. Needless to say we did not use them. Please shop around and get other opinions before using this company.

Carrie B

3 years ago

Justin did a great job, called ahead, even showed me some things I could do on my own if it happened again (clogged garbage disposal). Very pleased.

Shaun Drinnen

a year ago

William was great. Explained everything he was going to do and walked you through after the repairs were done. Very professional cleaned everything up and was a pleasure to work with. Highly recommend having William take care of any of your plumbing issues.

Lindsey Mayhew

2 years ago

On Time was amazing. When my husband and I suspected a frozen pipe we were definitely panicked! We called another company that said to wait it out and hope it doesn’t burst. That wasn’t the answer we were looking for so we called On Time. Willy, Andrew and Kevin were responsive and thorough. They found the frozen pipe and got us up and running. We were informed that the pipe would have burst within the hour if we didn’t call! So thankful for their help! Saved us a ton of money!

Majek Media

2 years ago

A Mr. Parsons from On Time Plumbing, Heating, & Cooling arrived promptly, and was able to diagnose the problem with our old garbage disposal, and replace it with a new one in a very short amount of time. He did a wonderful job and I highly recommend him, and his company.

Paula Liggett

3 years ago

From the time I called in to the time they left . They was the best. Came out not only on time but early. The nicest guys and did great work. I will only be using them from now on. Great team of people.

Niamh Black

2 years ago

Have used On Time Plumbing on at least six occasions since we moved into our house. We had an old heating, air and water and over the last three years since we moved in all parts that were possible to fail in our over 20 year old systems did. On each occasion Tony or Amber came promptly and gave a fair, clear estimate for work and were quick to fix exactly what was needed. On more than one occasion they have come out and checked or solved issues at no charge. They are an excellent outfit, highly recommended.

Rebecca Hertzel

3 years ago

I wish I could give them 10 stars instead of 5! The men that came to the house were on time, explained things in detail, fixed what needed to be fixed while there. Absolutely fantastic. I will absolutely be calling them if I ever have problems again. I can’t rate them high enough!

Sierra Madrigal

6 days ago

I had two visits in the past week. Both with a technician named Jake. The first appointment went fine. The second was not a pleasant experience. We had contacted Jake to see if there was a way he could come back to our house to take a look at our second AC unit as it had stopped working overnight. He verbally told my husband that he would come by around noon. Come to find out, he never put us on any schedule until 7:30 or later. We asked if he could locate a filter for the system and he brushed us off and said “I don’t see anything”. When asked if it would cause any issues with the system all he said was “probably”. No solutions or suggestions provided. He then turned on the AC and muttered something under his breath like “thanks for waisting my time”. We then called another AC repair company who came out to look at the system and they were able to locate a filter in less than a minute. The other company also was able to tell us the unit was working with an older type of refrigerant. When Jake was here on the initial visit, he said it was processing with a new type and would cost over 2k to fix all of the issues. I can understand getting an appointment pushed back, but with no communication, it is extremely frustrating. When trying to speak with someone over the phone about these issues, it took half a day to receive a call back. Once we received a call back, we didn’t even get to speak with anyone in charge. Not a great experience over all.

Ken

2 years ago

So, the A/C was not keeping up and the team at On Time Plumbing and Heating got us an appointment right away. Chris came out several times and worked hard and diligently to diagnose our problem and get it up and running. He also had Sam come with him the second time.. The professionalism and courtesy did not go unnoticed. They worked a long time on our system and finally got it up and running for us. Thank you for having patience and working so hard to get it going.

patricia Bennett

a year ago

Willie’s crew is always so helpful, he explained everything clearly and gave us the options available. The crew was professional, respectful of our home and kind to our pets.Willie always explains the cost and the job with no surprises when the bill is presented.

Jack Clark

6 years ago

Had the main water line burst under the foundation and flood the house 3 months after moving in. Gregg was able to get there quickly and had the pipe and foundation all done in under 2 1/2 hours. I was so thankful since we have an elderly disabled person and a 2 month old infant that can't be without water for long in July heat. I was so impressed with Gregg that I requested him for some other small plumbing worm around the house the next week. Great company with great service at very fair prices. Also note that Gregg worked until 10pm to get the job done and done right.

Leah Tajchman

3 years ago

The plumber called to let me know his name and about how long it would be before his arrival. My 4 YO likes to watch people work and talk their ear off. Both plumbers were very understanding. They were informative on the work being done, and accurate in estimates of time. Very professional and respectful.

Kasha Himes

3 years ago

This place of business is AWESOME, very courteous, professional , and get right to the job. If we could give them a ten star, we would. Justin was amazing , matter of fact when I knew we needed service, I personally asked for this company and Justin if possible. He makes everything clear and does what he says.

Nicky Morgan

3 years ago

Anthony and his partner were very professional and did a great job explaining and fixing the problem with my hot water heater. Anthony also explained how to keep it from happening again or what to do if it does!! Both also had on their ppe gear before even coming to my door!

Jamie Grow

2 years ago

Amazing company. Showed up at scheduled appointment time, were very clean and courteous. Would definitely use them again.

April McCallister

3 years ago

Chase and Willie was very professional. They let me know everything the were doing. The were the best repairmen that I have had come to my house. Because of the way they were I would recommend on time plumbing.

Teresa Mcvey

8 months ago

Dustin & his team were great...very open & honest on what needed done & what did not...Highly recommend!!

Preston Whisler

11 months ago

Colton show up on time and did the work and a fast paced and did a good job and very nice guy to

mary schumacher

6 years ago

Kevin came to our home in a timely manner, and took care of a problem gas line issue we had been dealing with. He was professional and very competent! We are so satisfied!

Lynn Owens

a year ago

Chris, explain everything and right up front with cost for repairs. Chris even win hearts of two dog a Great Dane and German shorthaired.

Zachary Blue

4 years ago

I had a gas leak in my restaurant due to a hose failure. I called around 10:00 am on a Friday and Dave was out immediately. He had the hose replaced and we got the grill fired up before we opened at 11:00am. These guys saved me, Friday’s are one of my busiest days! Very professional, on time, and price was very reasonable.

Tory Chambers

4 years ago

Kevin was incredibly quick, professional, and very kind. He cleared our clogged drain in no time flat. I highly recommend On Time Plumbing.

Angela Benchama

9 months ago

Willie and Cody were very professional and did excellent work!

Amanda Carriker

2 years ago

Absolutely happy with the experience. Very friendly and knowledgeable. Kept me informed of work being done and accurate pricing. Would definitely recommend using them,and will use them in the future!!

Cynthia Beden

7 years ago

I have had them come out two times. Each time they communicate extremely well with me, call before they come, are very helpful, answer all of my questions, and everyone is super friendly. I love this company!

Pierre Delgado

a year ago

We woke up to our home being 51 degrees. Called they said that the day was full was given a time for the next day. They did say they would do there best to fit us in. They did Sam showed up and was professional and diagnosed my trouble with in minute. Has my unit up and running in not time at all. I have used this company numerous times for repairs and have never had an unpleasant experience. Will continue to use and highly recommend.

MJ

3 years ago

Everyone we dealt with from On Time was very friendly and polite. Justin was nice and explained what he did and was fast and didn’t leave a mess. I’d recommend On Time to anyone looking for a good plumber at a fair price.

Eli Duberow

7 months ago

They have a great team of knowledgeable, skilled professionals and will give you a fair price!!

PAPA-P

a year ago

William, Willy Metzger is an outstanding individual. He is the personification and epitome of integrity. He's a remnant of days when people took pride in their customer service and aimed to please! Having Willy work in my house was like having an old friend stop by to visit.Today's working youth could learn so much from him.(If they took the time to pay attention).Thank you Willy! Stay exceptional!

Ryan Knoblauch

a year ago

Put in a service request with our home warranty at night. Next business day at 9 am they were calling to schedule service. Very quick and responsive. Tech (Chris) was very helpful and quick to diagnose the problem. He fixed the heater and even help resolve the root cause the problem which had nothing to do with the heater. Would definitely use them again!

Jeffery Sparks

a year ago

Justin at On Time Plumbing was excellent. He called ahead, was on time, and did an excellent job at finding and solving the problem. When finished, he showed me the problem and what he had done to fix it. From my first phone call to the finished work, everything about my experience with On Time Plumbing was above and beyond expectation!!

Rafael Gomez

7 months ago

Great service! Dustin was able to diagnose the problem in a matter of 10min and came back with the part in 45min. Heater is working great now!

Theresa Harris

3 years ago

Jeremy from On Time Plumbing was very professional. He explained fully what was going on with our situation and how he was going to fix it. I received a appointment time frame and he showed up sooner than I expected. He also alerted us to some other issues we might have down the road that we need to look at. Will use them again!

David D Mitzel

3 years ago

I was extremely pleased with the professionalism, responsiveness & quality of service when the air conditioner compressor went out during 100 degree weather. The Technician knew exactly what to do and was able to keep it going until the compressor came in. He is a very knowledgeable and personable young man. If and when we’d need another tech, I would want this young man to handle it!!David Mitzel

Destiny Thomas

3 years ago

Willie was amazing!! not only did he Solve our problem with our leak in our basement he was able to find the cause of the problem when others couldn’t I would recommend him to anyone in the future.

James Kirby

2 years ago

Craig came out on time. He identified the problem and did the fix the same day. He has a great personality and explained everything he did and why.This man is a credit to himself and to his company.

Enidnarc 715

a year ago

These guys were incredible! We had a broken toilet that was fixed in a short amount of time after calling them. After completing the job, my wife and I decided to have them look at our second bathroom as well. Greg and Jason were able to get that one completed as well before heading to their next job!

Alex Phi

2 years ago

Had a stoppage that would have required greater level of access and pipe replacement. Justin came out to inspect the issue and was able to resolve it, saving us so much! Thank you, we will be back in the future!

Frank Robinson

7 months ago

Jake was very knowledgeable and helpful. He answered all of our questions concerning the repair. Very thorough and experienced. I would highly recommend him for any future repairs

Bobby Brokschmidt

2 years ago

My technician Craig Parsons was on time, very friendly and fast. For sure will be using on time plumbing for all my future needs. Thank you Craig!

James Hesse

5 years ago

If I could give 0 stars I would. Please take the time to read reviews on this company, they used to be A&D Plumbing - changed their name, why? writing is on the wall people. They are only in it to scam AHS and their own customers out of $75+ service call fees. Mark my words- they'll show up, fix nothing, then find another issue that 'needs attention' just so they can come out and collect again... Stay far away- these guys are awful! I will be contacting the BBB.

Jacqueline Gordon

3 years ago

Yesterday Willie and Kevin worked on a clean out resolving my sewer line problem and saved me a lot of money. They were friendly, efficient and willing to answer all my questions. Willie also fixed two toilet tanks that had issues thus taking care of my plumbing concerns. Willie did an excellent job and was very thorough! I highly recommend On Time Plumbing and definitely will utilize this company again for any future plumbing needs! Exceptional service, thank you!

Cody Mumbower

2 years ago

Very professional! Came out quickly, and explained everything as she fixed it. Answered any questions we had. We highly recommend!

Erika

6 years ago

I would highly recommend A&D plumbing and heating to anyone in need of Plumbing issues. My technician Greg was awesome he arrived in a timely fashion was determined to get the job done did not give up and succeeded in correcting our problem. Thank you A & D Plumbing and a big thanks to our technician Greg our family greatly appreciated your diligent efforts in correcting our two and a half week problem. And a special note the reason why it took two and a half weeks is because we used our homeowners insurance America Home Shield they originally sent another company Plumb Genius who I do not recommend out to our home on two different occasions and they did not succeed and correcting the problem I requested a second opinion and A&D Plumbing was that second contractor who corrected our problem. Again I highly recommend A & D Plumbing.

Amy Hallberg

9 months ago

Jake showed up and was professional and knowledgeable. He was able to quickly find the issue with our heater and fix it on the spot! He was kind and showed us the issue so we knew what was going on. I would highly recommend On Time Services to any of my friends and family.

Lynn Scott

11 months ago

Explained everything and then worked with the home warranty people to get my repair covered! Went above and beyond!! Willie is a gem!

Erika Wagner

2 years ago

They were friendly and professional. Our technicians William completed our job very quickly. We highly recommend them to others needing work to be done in their home.

Thomas Mitchell

4 years ago

Kevin was at my house within 2 hours of my initial call. He fixed the problem quickly and efficiently. Definitely recommend these guys!

Trent

3 months ago

Anthony really helped me out and provided excellent service! I'm definitely going to be using this company more in the future!

Larry Scarth

9 months ago

Mark arrived at the promised time. He is very friendly, and got right to work. He let me know up front what the charge would be and was done in a very timely manner. We will definitely use On Time Plumbing again. Mark gets 10 out of 10 from us. Thanks Mark!

Roxanne Holden

3 years ago

We have had Willie come out for two separate plumbing issues. He was very professional and helpful each time. I recommend him and his company for your plumbing needs. I will have him back a third time to install a new kitchen sink.

Dhananjay Joshi

2 years ago

Justin from Ontime Plumbing was very professional and knowledgeable. He arrived on time, conducted his work very professionally and gave us tips about avoiding the issues in future. I would highly recommend him.

Jeneve Rodriguez

10 months ago

Recommend Jake F!! Courteous, friendly & efficient. Thanks for finding out our hallway vent filter hasn’t been changed in 3 years. We’ve only lived here for 8 months.

Desiree Liggett

a year ago

Super professional, timely, courteous, quick & efficient work! These gentleman & company have my highest recommendation.The receptionist was also very helpful & made a same-day appointment due to a pipe that was leaking constantly from our ceiling.

Miranda N

a year ago

Chris came out and had my heater up and running in no time. He looked at it and knew right away what the problem was and fixed in no time. I will be calling for his services again in the future. Thanks so much!

Drake Reinhard

2 years ago

Craig with On Time was great! We have been having issues with backups and have had multiple people look at the issue, but nobody is sure what’s going on. While the issue wasn’t fount since we couldn’t recreate it, Craig was extremely courteous and tried everything he could to ensure we didn’t have issues that could be fixed. We weren’t charged for his time since no work was actually performed which was AWESOME. I will definitely make sure to call On Time and Craig if we have issues in the future.

Dylan Schoenthaler

2 years ago

Tony came by on the weekend to work on my gas furnace. I attempted to contract a couple other companies, one was contacted by my home warranty but the other companies were unable to make it out on the weekend. Tony was able to stop by and install a new igniter. He was able to change the style of igniter to a newer model as well. We had heat back to our house in an hour after first contacting On-Time.He was very helpful and informative of the work he was performing and helped me better understand my system as well.I also had Chris come out for my AC (this time through a home warranty) as the AC was not working. We had someone from Everyday Heating and Air come out but they did not look at anything in the system and just recharged the AC. It still didn't work so I called On Time again. Chris had to fight off hornets and some black widows living in my AC, but he found and fixed the issue for me and got my AC back up and running. He also gave me some recommended cleaning schedules to help my system last a little bit longer as it is nearing the end of the useful service life. (20year old AC)

Billy Dempsey

2 years ago

Craig & Justin were AWESOME they arrived assessed the situation and took care of the problem. After finishing they gave us suggestions on how to keep the line clear. I will definitely call them when I need expertise in plumbing. They are to be commended. A job well done. I will definitely tell my family and friends about the great service I received.

Allison Jantz

11 months ago

We found a leak in our basement over the weekend and Colton with On Time Plumbing fit us in his schedule and fixed it that same day. He did a great job explaining the problems he found, making sure we were aware of the whole process of what he was doing, and recommending preventative repairs to consider. I’m relieved to have this taken care of so promptly and I’d definitely call On Time Plumbing for any future plumbing issues.

J Johnson

9 months ago

Kevin and Preston were professional and got it done! Appreciate how quickly they got to my home also. Would recommend for sure!

Camilla Riley

4 years ago

Arrived when expected, quickly diagnosed the problem and repaired it without undue delay. Cleaned up thoroughly and both Greg and Dakota were professional and personable.

Brittany Hitchcock

3 years ago

My husband and I are very pleased with the work of On Time Plumbing, Heating, and Air! They were punctual, professional and explained the work as they were going. The repair was more extensive than anticipated but they were more than willing to work with us and still get it done quickly and efficiently. Thank you!!

Alice Dioneda

3 years ago

The tech Kevin was very awesome. He did an excellent service- professional, respectful and kind. I am a very satisfied customer.

Elizabeth Nance

4 months ago

Honest and professional! Dustin informed me and didn’t charge me for things I didn’t need! Will use them time and time again.

Rachel Lowery

a year ago

Mathew S. Went above and beyond to make sure my plumbing was up and working properly just in time for Thanksgiving tomorrow! Awesome guy!

Teri Hicks

5 months ago

Greg and Jason were very polite. They were very thorough and professional. They were in and out in no time with quality work completed. We will use them again as the need arises.

Chelsea Jamison

3 years ago

We had a great experience with On Time Plumbing, Heating, & Air. Kevin was extremely knowledgeable about plumbing and helped us fix a very unexpected, hard-to-fix leak. We will definitely use On Time Plumbing, Heating, & Air. in the future and recommend Kevin for a great experience.

GARY WILLIS

2 years ago

Willie came out to look at 3 different issues we were having. He was thorough in explaining and showing what the causes of the issues were. He laid out a detailed explanation of what they would do to fix the issues and got me into the system to be scheduled. Very nice and polite, great experience.

Far Above Rubies

3 years ago

Willy did an excellent job! He took time to figure out the issue and fixed it quickly. He was kind to myself and my children as they made noise around the house while he worked. We are highly satisfied by his performance. We would highly recommend on time heating and cooling due to his professional mannerisms.-Dotson family

Akeem Payne

2 years ago

Our water was not coming on at all. They took the time to fix the problem, that took roughly like 30 minutes. Wasn't long at all. Quick easy fix. The price was ok. Wasn't to bad but reasonable. Thank you guys for such a great job.

Kelley Davis

5 years ago

the plumber who come out was extremely helpful.. took his time to explain what he was doing and what the results were. Was not impressed with the girl who set up the appt.. she was rude on the two occasions we talked with her.

Randy Stults

4 months ago

Fast friendly service. Cody went above and beyond to get the water heater up and running. Could not have asked for more. I would recommend ON TIME to anyone needing plumbing services. I will call them the next time I need a plumber. Thanks guys. Great job!

melicent king

3 years ago

Had a great experience with Jeremy. He was good about explaining everything and keeping me in the loop. He made sure I understood my options and when I made a decision he got the work done quickly and professionally. Thanks!

Dave Hobkirk

3 months ago

Brian came out to repair my drain line for my kitchen sink and through the course of the repair found a much larger problem. They had to change the repair to a re-pipeing job that then entailed a new water heater. They came back and were able to get everything done perfectly with minimal interruption and inconvenience.

Greg Saville

2 years ago

I called about 15 different companies on a Sunday afternoon and On Time was the only one that said the could make it out the same day. An hour or two later Anthony showed up and my sewer line was flowing again. I will happily call them again.

Brianna Morrison

3 years ago

We would 100% recommend this company. We bought a house built in 1935 and have had issues with our shower drain since day one. Greg was amazing in coming out twice and diagnosing the problem as much more than originally planned. The guys returned promptly after I scheduled and fixed the issue faster than expected. The guys had more issues than originally planned but aided in making the whole process as painless as possible. They even did well with my bark intimidating dogs. So far we have had none of the issues we previously struggled with. So thank you all!

Keir Jackson

3 months ago

We had a broken valve that required shutting down the water to the whole house. They were able to show up within a couple of hours and get it fixed. Much appreciated. Thanks Justin & William.

Claire Klooz

9 months ago

Mark quickly figured out what the issue was with our clogged toilet and fixed it fast and with minimal mess! He was on time and very friendly!

OrThOdOx 10DeN-C's

7 years ago

Super friendly and honest. Worked great and I can't complain. Even offered to help clean and I was so pleased I told him have a good evening and not to worry about it. Wasn't a big mess anyway. I would recommend again. I know plumbing business is hard work and it's not easy, and not easy to please customers either but I have to say I was really grateful. He did all that he could for a good experience.Thanks Bob! :)

Michael Kauffman

3 years ago

Our technician Chris was very professional and efficient. He answered any questions we had thoroughly. Great job!

JJ James

2 years ago

This is the second time we have used On Time and they are wonderful. Our technician, Willy, is very knowledgeable and kind. We would highly recommend his services and will request him in the future.

Robert Moody

2 years ago

Craig was awesome! Very professional, great personality and most importantly, quality service. Highly recommended.

Katie Macaluso

3 years ago

I was very impressed by the quality of work, responsiveness and professionalism of the gentleman that came out. He wore an n95 mask, wore booties, was on time and quickly located and fixed the problem. I highly recommend.

Erin Reynolds

11 months ago

Sam was extremely nice and professional! He also communicated every part of the process with us.

Don Bradley

7 years ago

Daniel was very courteous and professional. He fixed my disposal in less than 15 minutes. He came back later and fixed my toilet in about as much time.

RaY ChuL

a year ago

Sam was so awesome and helpful. He really took the time to explain our furnace issues and was extremely patient. I am recommending this business to all my friends and family. I will be returning, hands down, such a pleasant experience. Thank you, Sam, for your wonderful service.

Fayyaz Khan

2 years ago

Both Anthony and Sam were courteous and completed the job in a timely fashion. I would definitely recommend them to my friends/family.

Irene Rousseau

3 months ago

I had a leak underneath my sink they were great I’m glad they came, they are professional and careful with their work I am really happy with the care they display on their job

Cary Knopf

a year ago

Justin was prompt to show.The best part was that he explained what he was specifically looking for and how he would fix it. He detected the water leak by checking through the central water intake system tracing it to an outside facet. This was all explained to me as he walked me through the detection process. Excellent customer service. Additionally, he discovered a slight gas leak at a pipe not properly screwed in place. He promptly repaired that issue as well. Great attention to detail. Overall superior skill, outstanding work, and great customer service.

Nathanael Harvey

10 months ago

Mark and his partner were very professional and worked quickly to try and fix our toilet issue. When it became apparent they would need to take the toilet off to get the stuck item my son flushed out, they let me know how much that would be and what it would entail before they asked to proceed. They were very gracious of my kids and were courteous, worked quickly and correctly, and best of all, they were very fairly priced.

Becca Hess

5 years ago

The tech's have both been timely and pleasant enough, but the problems were not fixed the first time for the A/c nor the kitchen faucet! I figure they are doing what they are told either by the boss or AHS! Very frustrating! AHS has also be a problem as well! Having to ship units out to a commercial business making the customer wait 5 to 10 business days for an AC unit is garbage!

Jimmy Scamordella

5 days ago

Jake and his team were responsive and on point. Great job!! 10 out of 10! Would highly recommend

bertandcindy

3 years ago

Amber with On-Time Plumbing fixed our humifyer. She did a great job. She was also very professional and friendly.

Angela Kaufman

3 years ago

Greg and his helper were super nice and gave me some good advice to make sure my kitchen sink doesn't back up again. They also didn't mind my animals being out and about. I'll definitely use them again!

Steven Howard

2 years ago

Justin did a fantastic job identifying the part that failed on my water heater. Fortunately had the part on hand, replaced it and did the sediment flush at the same time. Did a great job on educating me and I look forward to working with him on any of my other future plumbing repair needs.

Charles Eberhardt

6 years ago

My technician was Thomas Rich. He was very knowledgeable, professional, and showed-up on time. My only complaint was I had been informed by Thomas on-site I'd be receiving cash in lieu of repair/replacement by AHS who dispatched this organization for my home warranty policy, however a few hours later I was contacted by AHS with total claim denial. I don't fault Thomas as this decision is outside his hands. The experience was pleasant and I'd recomment On Time Plumbing, and Thomas specifically, for any plumbing needs you have. I would not do the same for AHS home warranties.

Pamela Schroeder

2 years ago

Justin, the technician that came to my rescue, was on time, professional, knowledgeable, helpful, and kind. If I could give him 10 stars I would. He took the time to show me the problem, explain how and why it happened, and walk me through everything necessary to repair the issue. I was matched with On Time by my home warranty company and while my initial anxiety was high and my expectations low (having had issues with my home warranty in the past) my concerns were quickly put to rest and my expectations greatly exceeded. I wouldn't hesitate to contact On Time in the future for my plumbing needs.

Brett Thomas

2 years ago

Greg and Jason went above and beyond to make sure my plumbing issues were resolved. They were on time, very professional, detail oriented, and finished the job in a timely manner. What a breath of fresh air it is to finally find plumbers that are transparent about the possible issues and the courtesy to clean up afterwards and also double check their work. I highly recommend these guys and I will continue to do business with them in the future.

Amber Westmoreland

3 years ago

Amber was very knowledgeable and easy to talk with and understand. She showed me what was going on with my furnace and offered recommendations for future routine maintenance. So happy she was able to fix the problem so quickly and get my house warmed up! Thank you!

Lauren Wright

3 years ago

Justin, the technician, was extremely knowledgeable and friendly. He quickly figured out the problem and was able to provide a solution in a timely manner. Will definitely use On Time Plumbing again.

Jennifer Wade

3 years ago

Arrived on time with a phone call alerting me to my upcoming appt. Quick and friendly. Took ~30 mins to replace the garbage disposal and reviewed a couple handy tidbits about how to keep it going. Would use again!

Tay M

11 months ago

Willy and Cody were fast, super nice, friendly, quick, and the work they did was great. They explained everything beforehand, asked for our feedback on repairs and approval before collecting payment. Cleaned up thoroughly as they worked. Would highly recommend them!

Gerald Smith

6 years ago

A&D total Plumbing is the only company I will call for all my plumbing needs!! As a single man with 5 kids money is tight so I have to be extremely cautious of who I can trust to do repairs.....will I be treated fairly? will they take the time to explain exactly what is wrong and give me the best options on how to deal with the problem? will they do the work in a timely manner and be fair with the price of their labor, parts, and service? The owners and employees of A&d Plumbing were absolutely incredible! They patiently answered my many questions in terminology I could completely understand. Then showed me exactly what the labor and parts would be and why. They took care of what immediately needed to be done and then..... WENT THE EXTRA MILE by graciously taking care of a seemingly minor, but very irritating plumbing problems that I thought would have to wait until later, and they did it at no charge! I've told everyone, and especially my family & friends!!!Thank you so much to the owner, Office personnel and technicians!!!!!!

Colton Stevenson

11 months ago

On time and very professional! Highly recommend and will call back for any future needs.

Leslie Thompson

6 years ago

Jeremy was my technician, the job was done in a timely and professional manner. The price he quoted was the actual price they charged. Which was nice, I knew what I needed to pay before the job was started. Over all great company, great experience and I highly recommended Jeremy and On time plumbing

Mica Farr

9 months ago

They were very quick and professional from scheduling to being on time, our tech Dustin was knowledgeable patient fixed our problem and answered all of our questions! Will definitely be using them again!

Eric Holmes

3 years ago

I had a pin hole in a 90 degree elbow from my main water line past the shut off valve. I called a repair ticket to my home warranty to fix the problem. Although I was unaware I need to mark it as an emergency; they quickly responded and informed me how to fix it. Within 24 hours they were there and fixed in less than 15 minutes even with other emergency jobs lined up. I also got a lot of helpful suggestions for future plumbing needs. I will definitely be going with them for my future plumbing needs.

Jade Price

3 months ago

Did a great job helping us out with our unit.

Angela Buie

a year ago

Jason fixed all the plumbing issues that we were having. He was polite, profesional, he definitely knows the trade and how to keep a life long customer. draino wouldn't fix the problem and gave advice on why it doesn't work as well as the product claims and that it can cause your pipes to smell like rotten eggs which it did 😆 i will be telling everyone i know who needs a plumber to use on time plumbing from now on!

Kristina Myers

4 months ago

Kitchen sink was clogged. That also affected the dishwasher and washing machine (same line). He had it unclogged in less than 20 minutes. Very professional!

Cory Norton

3 years ago

We've used On-Time multiple times and will continue to call them for any plumbing issues we have. Each service tech we've had has been extremely helpful and exceeded our expectations with each job completed. Outstanding work and service. We thank you!!

Debra Washington

5 years ago

Chris was great. He was courteous and professional. He did a good job of fixing the problem, sticking with what he was approved to do. The only problem was the scheduling. The appointment was originally scheduled from Noon to 4 pm. We received a call this morning stating they could actually come out during the morning time slot. I put off my errands and stayed home so that I'd be here when he arrived. Well, he arrived around 2 or 2:30 pm. I don't understand why they would call and say they could come earlier, when they actually didn't come until later. But again, Chris did a good job.

Tiffany Aitchison

a year ago

We had trouble with our home warranty finding a company to fix our a/c unit. I called on time plumbing late Friday night and Chris called a little later to let me know he would be out the following day. He came out and spent HOURS at our house making sure my kids wouldn't have to spend another night in a house that had been 86 degrees. He left after 8 pm. He definitely deserves a raise!

Matthew Kauffman

10 months ago

Justin did a fantastic job! He is very knowledgeable and friendly. He look at every aspect of what the issue could be and made the proper repairs!

PD X

5 months ago

Excellent service. Reasonably priced. Professional and personable. Top notch craftsmanship. Definitely would recommend and use again. True to their word and name.

Craig Hodson

8 months ago

Mark was great while listening to my concerns and questions about my Situation. He helped me understand my current issue and gave tips on further prevention. He did not rush the job instead he exceeded my expectations by taking the time to ensure the job was done right the first time! Thanks Mark!

Misti Mckinney

a year ago

He came quickly fixed me up fast and was very knowledgeable I really appreciated what he did and how quickly he did it

Aubry Rosenburg

3 months ago

Thank you for your hard work, punctuality, and friendliness! You are so appreciated!

Kevin Darriugh

11 months ago

Courteous and professional cleaned up after himself. kept me in the loop from start to finish.my house feels a whole lot cooler

Trudy Matthews

10 months ago

On Time got back to me immediately and when William arrived, he was knowledgeable, friendly, and professional. He went right to work on the toilet repair and explained everything to me both before and after he did the repairs. I've searched for one company to rely on when things go wrong, as they often do, and so far I've found that confidence with this company. I will absolutely call On Time in the future for my plumbing, heating, air conditioning, and electrical needs!

linda rials

3 years ago

My kitchen sink was stopped up so I called On Time Plumbing. They said they would schedule a tech between 8 and 5, so I resigned myself to being home all day. I was pleasantly surprised when the tech called at 10am and said he was on his way. He was a very nice and personable young man and was very knowledgeable about plumbing. He also seemed to enjoy the work he does. His name was Anthony and he is definitely a professional. My sink was leaking underneath as well and he said the pipes were not connecting right and needed to be routed differently to work better. It was expensive but he did do an excellent job. I had him give me some business cards so I could tell my neighbors what a great company this is.

Stephanie Stallsmith

3 months ago

A/C motor seized. Jake was out to repair in less than two hours, while some companies were backed up a week. Super quick and professional. Highly recommend!

Nathan Flanagan

a year ago

They did an amazing job! Very friendly, knew what they were talking about, fixed my control panel, and gave me all the options. They mentioned the problem and asked if I wanted to do it myself or have them do it. I chose to have them do this portion.Sam did great work and was very good to work with!

Brett Lyman

a year ago

Chris was great in identifying my issue and helping me out in a timely fashion. Very nice, intelligent, and trustworthy guy. Great technician to work with!

Mahdi Alsaleem

2 months ago

Great service!
Was able to get to my house in one day and worked professionally in restoring my hot water in just a few hours!
Highly recommended

Joey Trumbull

3 years ago

Extremely quick response time and communication was great. Technician (Chris) that came out was professional and knowledgeable about the problem and fixed the issue faster than I expected. He took the time to show me the parts and explained how the system works; I appreciated that because I know nothing about air conditioners. They have been referred twice and didn’t disappoint either time. Definitely a 5 star company as well as the technicians.

Kimberly Scamman

3 years ago

Kevin and Willie were very persistent with an unusual problem. They got it fixed and I’m up and running better than I was before. Gave me good advice about ways to combat corrosion

Elizabeth Norris

a year ago

Willy was very attentive to our families needs & his knowledge and ability to address the problem eased this process. Water leaks are never fun but having a friendly & professional plumber come to our aide really helped everyone’s anxiety about the repair process. Thank you Willy for being soPersonable and kind!

Brenda Weber

6 years ago

My service calls have been through American Home Shield.The plumber called beforehand to make sure I was at home, then arrived at the appointed time. He quickly assessed the problem and made the repair with a minimum of fuss.I would recommend this company.

Randy

7 years ago

The technician came out as a second opinion service from American Home Shield. The first plumbing company they sent did a horrific job. He plugged in a device that I told him was burnt out, said it was working, and left. The A&D plumber immediately recognized that the device was faulty, left to pick up a new one, came back and installed it, and was done within an hour after his initial arrival! Fantastic! Problem solved!!!

Beverly Wagoner

4 months ago

Very professional and knowledgeable. Really like how responsive they were.

Jordan Wright

4 years ago

These guys were amazing. They went above and beyond to take care of my sewer issue. The home warranty didn't cover the repair that they had to do, but they got it taken care of for a reasonable price. Also, they even came back and followed up on the repair, free of charge. Anthony and Jeremy were the guys that did the work, and their customer service was great.

Yen Nguyen

3 years ago

Justin, with on time plumbing, went above and beyond for the services he provided. My husband and our family thank you for all that you did! On time plumbing you definitely have a a great employee and an even better person on your team. THANK YOU!

Jennifer Dominick

a year ago

September 2021- David and Justin were both wonderful. They were great with my dogs, followed COVID protocols with masking and wearing booties, listened while I explained what I had been experiencing and took my concerns seriously. They were able to diagnose the issue and ran a thorough check on everything to make sure it was all running as it should be, and offered advice to make sure it stayed that way. They made sure they showed me everything they were telling me about, allowed me to ask questions and had answers that were satisfactory. I know what to look for and I know who I’ll be calling when I need work done again!May 2021- Kevin was friendly and knowledgeable about my issue when I tried to upgrade my home toilet water supply line on my own and ran into trouble. He was quick to respond, offered an upgrade to my existing water valve without pressure and helped me locate the main shut off valve in my home. He was patient with me and fixed the issue quickly and made sure I understood how everything worked before he left and did an excellent job cleaning up the work area. I would definitely recommend his expertise.

Leann Ekue

11 months ago

From start to finish, receptionist to technician, this company deserves more than 5stars! They went above and beyond with their service! I will be utilizing their services anytime needed and wouldn't hesitate referring them to any of my friends or family! Thank you!

Stan Mills

9 months ago

This is the company I use every time I need plumbing. It price is reasonable and the work it great.

Kiel Snyder

3 years ago

Anthony is the man! As also being a plumber... i can count on him to always take care of the customers i cannot get to. I need someone I can trust and he is the guy. He's efficient, honest , professional, and simply great. Definitely recommend! Pay this guy what he is worth! I Would love to have him on my team! Thank you guys! You have all been great!KielS and S Plumbing LLC

Maria Loon

7 months ago

On Time Services responded same day! Jake, the technician, was friendly, efficient, and knowledgeable! It was a great experience - I would use them again!

Micki Shuck

7 years ago

Fast customer service!! Anthony was great and kept in contact and was able to take care of everything in a timely manner. We were very happy and will use again in the future!

Danielle St Clair

11 months ago

My thermal coupling needed to be cleaned. Colton was able to help me within a very timely manner! Will be using and recommending On Time Plumbing again!

Monica Sporleder

3 years ago

My repair man Kevin was early which I liked. He was very friendly and professional. He fixed my issue and left a clean space when finished. He went above and beyond with his service. I would recommend him and his company to anyone that wants five star service.Thank you!

Gloria Bayer

3 years ago

I have had a very complex hot water heater situation. Justin from On Time Plumbing came out last week and replaced the thermal coupler and another part or two and cleaned out my hot water heater. He was hoping this would do the trick to give me back the hot water enough to fill my bathtub which ability I had lost a couple of months ago. I kept thinking each night as I drew the bath water since then that it must be my imagination and “tomorrow night” somehow I would have that hot water. Two nights before last I made a dedicated effort to watch and listen as I drew the bath water and I just knew it still wasn’t right and hot as it should be. I called On Time Plumbing once again the next morning and they came out yesterday. They listened intently and tried some hot water tests and, sure enough, they agreed it wasn’t right. Thru conversations back with the office, Justin and Willie who came along with him when he went to get some additional parts, took the hot water heater apart and discovered a broken tube with holes in it. Sure enough that was the problem and I am now a HAPPY CAMPER with plenty of nice hot water. Kudos to persistence and quality work, Justin and Willie!!

Beautiful Soundz

4 months ago

Very good Plumbing company. I thought I would have to call the City to fix my issue but they were able to fix the problem without issue. Mark was very professional, thorough, and quick. 5 Stars for me

Nikki Reynolds

3 years ago

The team of technicians was incredibly efficient, and so incredibly kind. They replace my water heater in a timely manner and even tried to fix my door that sticks! Would use these guys again and again

Bobby Lee

4 years ago

Amber was my service technician from On time, she was very friendly and knowledgeable. I hope to have her or a technician as skilled as her if I need to use On time again. Thank you

Jason Cole

5 years ago

Very timely and we had a great employee service our home. Dustin was very skilled, and explained the process before he did it, so there was no confusion.

Ron Bailey

9 months ago

Greg was fantastic! Our laundry room drain was plugged beyond our abilities, so we called On Time Plumbing because of all the great reviews online. The problem turned out to require jackhammering the slab, replacing a 50+ yr old trap, chiseling open the drain, et al., and replacing the concrete. Greg was prompt, friendly, proficient, and FAST—2 hrs start to finish. We were pleased with the price, Greg’s honesty and ability, beautiful work, professionalism, and integrity. He even cleaned up after himself. We are entirely pleased and wholeheartedly recommend Greg and On Time Plumbing!

Lawrence Gardner

8 months ago

Dustin B. Knew exactly what to do to fix the problem. Very sweet and professional. Will use him again.

Chuck Koeber

2 years ago

We had our furnace repaired. They do live up to their name and show up on time. They also work fast do great work. Tony and his assistant are very personable and do a great job explaining what the problem is and what it requires to fix. They also left me their private number to call if the furnace had any further issues so I could skip the call to the dispatcher. I also had On Time do plumbing work a few weeks ago and as with this call, they were on time and quickly fixed the issues. I would recommend On Time for your heating and air and/or plumbing needs. I would add that they wore a mask at all times, which I greatly appreciated given the high risk of COVID-19 for one of our family members.

Brady Rohr

3 years ago

My experience was great. They were early to the appointment, got in and out quickly and got everything taken care of for us. I will gladly use them again.

Jeff Hatton

3 months ago

Friendly respectful duo of professionals came out to install new toilet. Did a great job at reasonable price and they were pleasant to communicate with.

LeaderOne Financial

2 years ago

AMAZING experience from On Time. Came out when they said they would, fixed the faucet faster than I expected, and were SO kind/helpful. Will 100% continue to use them in the future. Thank you guys!!!

David McAdam

3 years ago

I am thankful for the good work done by Anthony, Kevin, and their team to get our water issues resolved and the champion valve for our sprinkler system and water main fixed. They were responsive in coming out and identifying the issues, explaining alternatives to me, and striving to provide good service. Rather than rush to try to finish up the job, they wanted to let things dry out after the initial dig, before attaching the new valves and piping.Despite the hot weather, they worked hard to get the job done and had a positive, pleasant attitude towards me as their customer. I would recommend them for getting plumbing needs addressed!

Rachel Ruth

3 years ago

Kevin came out to fix a leak and discovered that whoever installed the plumbing didn’t do it right and it wasn’t up to code. He called my home warranty to see if everything would be covered and had some problems with them. He then called his boss and explained the situation and they got everything figured out and covered for me! He had a second guy come out and got everything fixed in about an hour!! Highly recommend these guys!! They were also wonderful with my kids!!

Jan Moyer

a year ago

They arrived when scheduled, promptly diagnosed the problem, and efficiently fixed the problem.
They were friendly and professional and I will use them again for any plumbing problems I encounter in the future.

Paula Welch

a year ago

Mr. Willie arrived at my house he was very concerned about my problem and fixed it right away. He was very professional, sympathetic, direct and kind. If I ever need a plumber or a family member or Friend need one I would most definitely recommend Mr. Willie. He was very professional 👏 just a good person and a good 👍 plumber.

Nicole Deckard

7 months ago

Mark was awesome. Friendly, honest, and knowledgeable. My little kids were full of questions and he was happy to answer them all.

Lisa Williams

3 years ago

The tech was polite on time. He was very nice knowledgeable about the sump pump. Courtney in the office explained the process and was very professional. They were able to get the job done quickly.

Scott Henry

a year ago

Needed a pin hole leak fixed. My wife called around but couldn’t get anyone to come by. She called On time plumbing and they were there in 20 minutes and had the job finished in less than two hours and charged me what they quoted which was reasonable to us. Thank you Greg and Jason.

The Dalaigh

2 years ago

Called them out because my heater was not keeping up with the cold temperatures outside. They told me the repair guys had an appointment that day, but they'd fit me in. Called me when they became available, and came right over. Found the problem, and got everything fixed and good to go in no time. They explained everything to me, and made sure that I understood all of it. Pricw was very fair, and I will definitely be calling them for all future needs.

Monica Connelly

2 years ago

We had a massive back up, but Craig and Sam did a great job systematically finding the issue and kept me informed for the entirety of the process. They were great to work with!!

Kelsey Westman (Westman Academy)

3 years ago

Willie did an amazing job helping us with our plumbing. It really showed that he cared and wanted the job done right. He is very reliable and professional. I highly recommend him!

Daniel Johnson

a year ago

I will use Justin and his friend anytime .they are very good at their job and prompt.you need to give them a raise

Greg Trechak

2 years ago

Greg and his partner were excellent. Diagnosed and fixed our leaky toilet in a matter of minutes. Highly recommended!

Erin Crowley

2 years ago

Justin with On Time plumbing came out to fix a leak in my toilet. He was polite and timely and very helpful in answering my questions. Very affordable plumber and will use again!

C Culver-Crites

3 months ago

They sen tech same day as my service request. I was given options to fix or replace plumbing parts & the pros & cons of each choice. I was impressed with their knowledge & work.

Stewart Matthews

5 years ago

For a company who is called On Time, they dang sure don’t know what that truly means. Yes they showed up within their time block to my house but the dianogosis they were required per my home warranty contract was never sent in until 13 days later and multiple phone calls later. The requirement is 48 hours upon the tech being on property, 13 days later is just a wee bit outside the time frame. Thankfully the warranty company agreed with my solution to fix it myself and are paying me back in full. Too Bad OnTime didn’t value the customer or the sale enough our they could’ve gotten paid. But not now! Terrible customer service relations, definitely search elsewhere for a more qualified and customer orientated company.

Brianna Craft

11 months ago

The repair man, Will, showed up promptly. He was kind and knowledgeable and even called back a couple days later to make sure everything was working fine. I will definitely be using him again!

Alyssa De La Cruz

a year ago

Jason did an amazing job fixing our store restrooms! He got it done immediately and restrooms were up and running that same day! Highly recommend him!

Andrew Pelato

a year ago

We had a few leaks that we thought we small. It turned out that it was a slab leak in two different places. These guys were able to come the week of Christmas and fix all leaks. They went ahead and replaced all of our water lines! Beat company for all of your plumbing needs!

Evan Lamunyon

11 months ago

Greg & Jason were excellent, work was top notch, fast & friendly service.

Anita Cornelius

6 years ago

Jeremy was very helpful, and took a great deal of time explaining the problem we were experiencing and giving us some tips on what to watch for in the future. We definitely recommend him!

Ian Foley

4 months ago

Mark D did a great job unclogging our pipes and literally trying everything to make sure the job was completely done 100%. Very professional doing a wonderful job explaining what and why things were happening and why he was doing what he did which I really appreciated. Great guy and will call and recommend for any services!!Ian Foley

R Harlan

2 years ago

Brandon, Anthony and Brian were very professional, courteous, extremely knowledgeable and helpful!! They all went above and beyond to solve my plumbing issue. I highly recommend these 3 gentleman!

Tina Neal-Fox

a year ago

Willie is knowledgeable, friendly and demonstrates integrity in his approach. Well worth the money. Definitely recommend

Natasha Shain

9 months ago

Jake came out on a Saturday night and had us fixed up in less than an hour. Price was great service was better!! Thanks for taking great care of us!!

Paul Robinson

2 years ago

Great experience really appreciate William’s communication from calling when on the way, to explaining repair options and even the charges. Would recommend On Time Plumbing and William to anyone.

Cassandra Fahey

5 months ago

Their lead tech, Anthony, was superb; reviewed our situation and what he did to resolve it. Highly recommend to ALL within the Wichita community!!!

Michael Skach

2 years ago

We had a great experience with On Time. Craig Parsons was very helpful explaining what all could be causing our sewage to back up and then explained how he was going to go about fixing it. He made quick work of the clog and everything was flowing correctly in no time. We will be using them again, I'm sure.

zulema stone

a year ago

Greg & Jason are absolutely the very best, in their profession, quality work at it's finest. Courteous & respectful, with integrity beyond measure! Their work is skilled art at it's highest level. We will recommend On Time Plumbing to all our family & friends, & will use none else. We are so impressed & our home is happy again! They deserve a bonus, best keep these guys, they know their business! Thank you ever so much!!!

Kenny Mcelvain

3 months ago

They checked on our well pump and did an excellent job. I just thought the cost was extremely high, but with the work they had to do I’m sure it was reasonable.

Erik Burling

2 years ago

I was incredibly impressed with the repair I received from Sam on my Garbage Disposal. He called ahead, was on time, incredibly thoughtful of my home and space, and solved the problem right away.I have recommended this service to everyone in my family!! 5 STARS!

Scott Goodpaster

2 years ago

Craig. Our Service guy for Company. Did a Great Job. He was very professional. Easy to understand as he walked me through everything he was going to do. He was very polite. Felt very comfortable with him working in my House. Drain Unclogged and working like new. I will be returning to this company for any further plumbing services I may need in the Future.

carol zaloudek

11 months ago

They did a fabulous job for us. Showed up on a Sunday and fixed everything and cleaned up and highly recommend Greg and Jason 👏👏👏👏👏

Abree Williams

5 years ago

This place is one of the best places to go to for any problems with your plumbing or heating/ac deficiency!! They helped us out instead of just telling us what it would be and doing the job crappy! They took their time and pride!! Our air conditioning unit has never sounded better! Best money we’ve spent on it so far!! 100% satisfaction guarantee!!

Lanetta Hairston

3 years ago

William Metzger came into my home and put on protective wear in order to not get anything dirty. During his assessment, he explained everything to me in detail so that I understood what was going to happen. Luckily everything went well and nothing major was needed. He was very considerate and friendly, nice to speak with. Very knowledgeable about his job and how to prevent things from becoming a problem later on. Thank you for your professionalism.

Tara Rose

a year ago

My AC went down and I was dreading being miserable in this 100 degree weather. Called On Time and they sent someone out immediately and it was fixed with an hour! I barely even had to sweat today!

Michaele Jones

5 years ago

I was fortunate to have On Time come out to Topeka from Wichita through my American Home Shield warranty. I am so impressed with them. They run a very professional, customer focused business. From the first contact to schedule service, up to the actual service visit, i felt informed and prepared for them to come. Kevin arrived and promptly diagnosed the issues. After picking up the neccessary parts, he and Cody set to work fixing the plumbing issues in my kitchen and bathroom. Kevin took the time to explain what was wrong and how he fixed it and what to look for in the future. Thanks Kevin and Cody and On Time and God bless all of you.

Ashley Worley

a year ago

Called for a possible leak on our toilet. Kevin came over to diagnose and noticed no current leak. Rather than charge us, he gave me some pointers on what to watch for and said to call if we notice the issue again. Very nice technician, showed up within the appointment window given, wore booties and a mask while in the house- which was appreciated with a little one around. Will definitely be using them in the future!

Deborah Lohrengel Graves

4 years ago

American Home Shield Insurance sent this company to do repairs on my home. They were fast and efficient and got the job done. I had no problems with their workman ship and professionalism. The valve under my kitchen sink was broken and they replaced, and my bathroom sink was somehow clogged between the valve and the faucet. They installed the new faucet for me too! My only small gripe is It would have been nice if I hadn't been given a 4 hour window (8 to 12) when they would come out. So glad that I had my daughter there because the call came at 11:15 that they were on their way. I would have lost 3 + hours of work if not.

GARY BOISEN

a year ago

From the time I called till they finished the job was about 4 hrs. Very responsive and professional technicians. Happy with the new water heater and will definitely use them again.

Colton Durham

3 years ago

Had a huge problem with my main sewer line and I couldn’t flush any water down for several days. On Time Plumbing and their staff were very professional, on time, quick, and responsive to all of my needs in order to repair my line correctly. They were all personable and worked hard to get the job done. Would highly recommend them!

Peter Espinosa

4 years ago

Kevin is highly recommended and a delightful person. Even though we couldn't resolve the respective issue within my warranty company's offering, he was truly remorseful he couldn't do more within his power to help. Kevin was very professional and I will definitely be requesting Kevin come back to ultimately fix the problem that wasn't covered by my home warranty.

CRYSTAL KOCHENOWER

2 years ago

Willie did a great job. He was helpful, efficient, and very courteous. Very appreciative for his quick work in fixing our shower! Thanks Willie!

Mallory Forry

2 years ago

Chris G. and Sam F. looked at, diagnosed, and installed a new AC unit for us all in the same day. They were kind, professional, and thorough in their work. I will never call another company or repair man after the wonderful work these two did!

Christine Moser

4 years ago

Justin from On Time Plumbing was fantastic today! He called to let me know he was on his way and was willing to work with my schedule. He was able to replace our sump pump in a timely manner and was very kind as well as informative. He pointed out a couple out of date plumbing practices in our utility room and made recommendations on what to correct. This was done quite nicely and not at all pushy. I would happily work with Justin and On Time again.

Paige Diller

8 months ago

Dustin was great, arrived on time and did an amazing job.

Lidya Salehe

7 months ago

On-time Staff that came to do service at my property were awesome. They were professional, Mr wills was so responsive he even took the time to send me pictures of the damage. not only did they do awesome work they went above and beyond. thanks to the staff and the customer ladies at On time.

Jake Wheeler

3 months ago

This is the second time we used them. Very fast and very professional. I was notified by text about the tech arrival time. I would recommend them.

Ginger Henson

8 months ago

Both team members were very courteous and professional. Great value for the price

Bill Raftopoulos

a year ago

Justin came out and installed a gas line feed i to my kitchen to accommodate a new Gas Range. He did a great job with routing the new gas line outside the house along the outside wall. Can hardly see the line, very inconspicuous. Highly recommend him.

Gary Copeland

a year ago

Had a service call for a leaking water shutoff. Should be a simple fix. The service guy put out minimal effort. Shutoff is still dripping. I could have done a better job myself.

Caroline Walck

3 years ago

They messed up our repairs on our ac system so bad. We ask american home shield to send another company. They has to re do it all. We were with out ac off and on alot of the summer. When we went to turn the heater on it didnt work. They had dripped glue down in our heater, our home could have blown up. We paid them money for the work they did :(

Darren Cook

4 months ago

Great guys did a great job. Would give 5 stars but they're really expensive.

Synia Lies

4 years ago

Our main line was backed up. They were here in less than 2 hrs. Service was on time. Every day after that. Everything was explained well. Technicians were awesome and friendly. Price stayed at was quoted the first day. Very pleased.

Jim McDaniel

4 months ago

Great guys, great service. Highly recommend this company.

Stephanie Weaver

3 years ago

Anthony was such a great resource as well as plumber! He answered all of our questions with thoughtfulness and professionalism. He was fast and efficient in installing our new tankless water heater and even called us back to let us know he verified there was a tax credit for our new system! He even went out of his way to find a more aesthetically inconspicuous exhaust cover since the new one had to be on the front of our house. I would absolutely reuse and recommend their services!

Jessica Miller

3 years ago

Justin and Kevin were excellent. Very punctual and life savers in dealing with the hot water heater. We appreciate how professional they were and how helpful they were. Would highly recommend them!

Dennis Coble

10 months ago

We have used this service several times, and have always been treated with courtesy and respect, and their work has always been done efficiently. I would recommend them for any of your heating/cooling or plumbing needs.

Brent Carlson

3 years ago

5 star review for the tech's that replaced the water heater they were quick, professional, and efficient. Office staff was awesome as well coordinating with the home warranty company for a quick replacement.

Tara Hayes

2 years ago

Incredible service from start to finish. The technician was on time, knowledgeable and professional. He walked me through what the problem was and all the steps he took to fix it. I highly recommend On Time Plumbing Heating and Air.

Marla Bentz

9 months ago

Willie did a great job. Very polite, professional, and on time.

Nancy Cook

3 years ago

The team was supportive and responsive. We only had one issue--communication, which was resolved. I hope I have no need for their services again, but if I do, I would call them. Thank you.

Jay Sanderson

3 years ago

They were extremely friendly, professional and did great work. I’d highly recommend them to anyone with plumbing issues or needs.

Michael Wireman

3 years ago

Jeremy was our representative that came out. He did a wonderful job in a timely manor and didn't charge us for anything we didn't need. He in fact helped us avoid paying too much! He was very professional and personable and we definitely recommend this company.*Edit* Justin came today to finish our install and he was just as professional and personable as Jeremy! This company really knows how to hire workers who represent the company very well!

Chenoa Simmons-Daniels

9 months ago

Fast, friendly and explained findings and work being done. No hesitation recommending Willie and Axle for sewer clean out.

Angela Nuckles

a year ago

Justin was on time, friendly, and explained exactly what he was going to do to repair the faucet in our bathtub. He showed us the repair when he was finished and that it worked properly. We will definitely recommend Justin and use him again!

Travis Martin

3 years ago

My technician Willie was wonderful, He was fast, professional, and courteous. I will definitely use On Time again based im the service I received.

CHRIS STOUT

6 years ago

Immediately sent Tony from Wichita to Wellington to repair our furnace. He called ahead so I could be home and repaired it fast. Tony was very nice and took care of us. Will definitely call next time, nice to find a customer service based company.

Jenny Bowen

2 years ago

On Time Plumbing came to my house after this crazy winter weather where the pipes had froze. They have been very nice to work with, showed up when they said, communicated well, and they found the leaks in the pipes quickly and got it all taken care of. I'll definitely recommend them to others.

Cedric Payne

3 months ago

Very friendly, on time quick and efficient!

Claudia Van Blaricon

2 years ago

Anthony was very professional and very knowledgeable. He sent a text before he arrived which I appreciated. He addressed the issues and went right to work to analyze the problem. Which he did. He provided A 1 service.

Glory Haegen

8 months ago

William was wonderful! He showed up quickly, fixed the burst pipe in no time, then stuck around to make sure everything was working smoothly. Friendly, efficient, and looked out for us on the price as best could. Glad we found you guys!

Cameren Adrian

3 years ago

The toilet had overflowed and left about 2 of water on our floor. JUSTIN was out in about 10 min after I had called the office to set up an appointment. He answered all my questions and got the job done super fast. My wife and i are super pleased and and will be doing future business when needed

Hillary Tsvetkov

8 months ago

CALL THESE GUYS! Look no further for very professional, very personable, and excellent work. Will 100% recommend them and use this company again. I was able to schedule for the next day when I called. Mark was on time (lol pun intended) and got the job done quickly and most efficiently! Competitive pricing as well!

Sarah Grosvenor

3 years ago

Jeremy did a great job fixing the water leak in my mom’s basement! Very professional! Will certainly give On Time Plumbing, Heating, & Air a call again should we need their services again!

Ron Marek

5 months ago

Christian was amazing!!! Your company sent him within 2 hours of my phone call. He completed the job same day!!! I’m very impressed!!! And special thanks to Christian!!! Works done was electrical.Ron Marek

Kath Platzer

2 years ago

I had had a very bad experience with On Time Plumbing and I didn’t really want them in my house. Jeremy really turned that around, by being very professional and honest. He explained every step of the way and let me know exactly my charges. I thought he went above and beyond to turn this experience with On Time Plumbing into a positive one.

Krista Jackson

a year ago

The company was fine. Crystal was very helpful with our issues with AHS. Justin and his assistant were efficient and accurate and also pleasant and neat. We'd want them back again.

Karl McLaughlin

4 months ago

Great communication with management and ownership! True to their word and timeline! Lastly, the quality of work is AMAZING! Thank you!

Cortney Sallee

2 years ago

Tony and Sam were both super friendly and helpful. They even went the extra mile for me by putting my new air filter in since it was in a hard spot for me to get to on my own!

Sara Hawkins

a year ago

Willie was vey personable and explained what needed to be done and completed his work in a timely fashion. He was punctual and a delight to deal with.

Rene Strickler

3 years ago

Kevin was amazing he was polite, professional, and answered all my questions. Felt comfortable with him in my homeNew plumbing issue. They came out again and man I'm so glad to have these guys do this work for me. Good people good service great company!

Miranda Kober

3 years ago

Let me just say, that my experience with On Time Plumbing was wonderful. The initial service call was professional to the service we received. I received a call from a wonderful technician Willie to come service our toilet issue.Willie was effective with the work he provided, and he answered all of my questions. He resolved my plumbing issues, and provided my family peace of mind. As a first impression and overall experience of this company, I will highly recommend this company because of the service provided from the technician Willie that I worked with.

evelyn smith

3 months ago

Very professional!! , very polite, and knowledgeable!! Very impressed!!

Allison

3 years ago

I read horror story reviews about this company through american home shield, our AC went out last night and I called AHS, they told me I would be using on time plumbing and air. I coordinated with them this morning to fit me in and they were so accommodating. Chris showed up and figured out my problem within 5 minutes. He was very nice and professional and I’m happy that they were able to help!

David Smith

3 years ago

Williams attitude and character is exemplary of a servant in every respect. In our initial meeting, his evaluation his suggestions and his thoroughly and beyond thoroughly fixing the problem was excellent. He truly thought of everything necessary to do and also to tell me so that I could continue to maintain the sump pump and the battery and the charger. He also talk to me about the steel braided hose over the water heater and suggested that at some point I should have that changed out to stainless because of the corrosion of the inner rubber tubing. To say that William did his job is an understatement. I hope you pay him well.Perhaps a raise even would not be out of the question in my book. Thank you again for sending him. He truly is a god send.

Janelle Jones

5 years ago

Mark was timely (said between 12-4 & he was there at 1:15), he called to let me know he was on his way, he was professional while still being very nice and he found, explained and fixed my issue very quickly. I was also very happy that they were willing to work me into their already full day. Couldn’t be happier!

Dreamcatcher86

3 years ago

I was in the process of selling my home and needed my compressor in my central air unit fixed. I explained the situation and was told by one of the gals in the office I'd have it in 2-3 days, it wasn't installed until 8 days later and delayed my home closing by a week. My deal almost fell through for the home buyers thought it was just me being difficult.The receptionist is very rude if you call 1 minute past 4:30 pm.She'll answer the phone saying after hours and then get snippy with you if you proceed to ask anything. She will tell you to call back during normal business hours even though Google says they are open until 7pm 🤔The tech was friendly and did a proficient job. Everything worked and I was able to sell my home.

Brady Martin

a year ago

Jake F had an amazing attitude. He is a godsend. We had a 90 degree house and had called a ton of companies here in Wichita—all of which said they have 24/7 emergency services but almost no one got back to me. Of the other companies that did reach out, they all had serious attitude problems—I get no one wants to work on a weekend but if that’s the case why are they calling me back and treating me rudely?Jake got back to me very quickly from On Time. He got over here immediately, he was extra friendly and treated me extremely respectfully even though I didn’t know anything about hvac. Jake was empathetic to my position and wanted to help get cool air again. Very straightforward and pleasant experience.Jake, thanks for saving us today! Wishing you the best.

Deona Madrigal

a month ago

I cannot say enough great things about On Time! Every single one of my interactions with this company was enjoyable, which is saying something considering my circumstances were less than favorable. The receptionist I spoke with was so nice, respectful, helpful and efficient. She did her best to get someone out to me as quickly as possible, which I understand can be very tough this time of year, with the kind of temperatures we've been having. Dustin showed up within about an hour and a half of me setting the appointment. He was so kind, patient and very hardworking. I appreciate every single one of you!!! Thank you again!

Christine Estivo

7 months ago

Very knowledgeable. Punctual and called me ahead of time to give me an accurate ETA. Fixed the problem quickly. Very trustworthy.

Gayle Wright

2 years ago

Even though my home warranty company denied the claim, the On-Time technician Jeremy did everything he could to help me including contacting the manufacturer to make sure the correct item would be sent and made the case the repair was needed do to manufacturer defect so the replacement part would be at no cost. This was everything I needed and I appreciate Jeremy going above and beyond to help me out.

Marissa Garcia

2 years ago

Business came and took care of my pilot. It was out and after reviewing I needed a new one. Luckily they were able to come and install one as soon as they could. Super polite folk, and very thorough.

Hannah Moreno

4 years ago

All of a sudden my hot water heater went out!!! My parents were skeptical when I made the appointment because I wasnt using their guy. But I was very impressed with the technician and the service I received!! I wont go anywhere else from now on!

Dog Soldier

4 years ago

Service technician, Greg, was very nice and answered my questions with very good explanations. Didn't take long at all, and cleaned up the area better than how he found it. Very professional, I'm looking forward to using his company for future plumbing needs, thank you!

Danapie1983

a year ago

Sam service today was exceptional. Answered all my questions about current work and gave detailed information on work we are considering having done at a later date. Couldn't be happier with the service we got today and plan on using this company this spring.

Raylene Nevil

3 years ago

Willie was on time and quick with his work. Thank you so much. Second time we’ve had this company out and will definitely recommend them and use them again if we need too.

Brittany Louia

2 years ago

Amber was amazing!!!! She answered every question I had. She was there when she said she would be. She was very professional and personable. I would definitely recommend her again and again!

LuAnn Dixon

2 years ago

Wonderful service. And sam is by far the most professional and helpful work-hand I have experienced. We need more employees like him in this world!

Thaddeus Milburn

11 months ago

Jake did a fantastic job in troubleshooting. His customer service was outstanding. In fact I can honestly say that the experience I had with the company was wonderful.

Mallory Marshall

3 years ago

Willy was great! He handled the problem after hunting it down he made sure we shouldn't have any more issues. He let me know what was going on and was great to work with.I've had other issues with on time plumbing but willy was great and thanks to his good service I'll use them again after saying I never would. Good employees truly make a company and on time sure is lucky to have an employee like him!

Tristan _22

9 months ago

Showed up within the hour that I called. As soon as he got to my house he got the job done and was super nice and respectful. Would recommend On Time Services to anyone. Thank you

kathy ruddick

2 years ago

Anthony was super! Very professional, knowledgeable, and friendly. He took time to explain everything to me and offered several options. I will definitely use your company again and have recommended you to friends.

Jaysen Prophet

3 years ago

Kevin and his team were on time and did A great work! I recommend them for any plumbing service! Great job and trustworthy.

Sam Serrano

5 years ago

DID NOTHING. UNPROFESSIONAL. Had a kid come over because of a stoppage. He looked at it and pretty much said he couldn't do anything, because he dint have the right tool. He also said he had to contact the home warranty, because he saw a broken pipe. Needles to say, he never called home shield, dint get back with us, wasted the entire day waiting on him. Had to call the home warranty, tell them what happen and they are sending another company, and they can't get to us until Friday. So, instead having everything fix Tuesday, I now have to wait until Friday, not being able to use any pluming and a house that smells like sewer. They are definitely ONE TIME PLUMBING, because I will never have them in my house again.

Breanna Taylor

a year ago

I worked with Willy and had a great experience. He called 30 minutes in advance to prepare me for his arrival. He was upfront about pricing and after diagnosing the problem gave me several options to choose from. I didn't feel pressured to make a rash decision or do unnecessary work. Later I was able to get a hold of him on the first call to ask questions about submitting a claim to insurance. I will continue to use and will highly recommend!

Kristin Kammiller

2 years ago

I had Craig out twice to help me with a clogged kitchen sink and he did an amazing job! OnTime may sound funny but they were perfectly on time both times. Craig was honest with me and was happy to help me when I had to recall them. Craig made the pain of a clogged drain better with his great attitude.

Lee Clark

a year ago

Absolutely outstanding. With plumbing companies- you never know what you’re going to get. Not only did Justin (and Preston) show up quickly - they did a fantastic job, were very friendly, professional and knowledgeable. HIGHLY RECOMMENDED!

Madison Peterson

4 months ago

Amazing service! Was able to get an electrician and plumber out next day. Kevin and Lathan showed up and were awesome, very professional and friendly. Great experience, highly recommend!

Darryl Runyan

11 months ago

The two service men we had were very friendly, kept us in the loop of what was going on the whole time. Finished on time and waited to make sure all was working and explained as well as showed us what they did.A++ service

Sara Nelson

3 years ago

Willie was fabulous to work with. He was extremely knowledgeable and helpful. Fixed one problem right away and coming back to work on another once I can get things cleared out of our basement storage area. I definitely want Willie to be the one to do the work!

Quentin Farris

11 months ago

Was able to fit me in same day. Quick service that was gone right the first time.

Sevastian Banuelos

10 months ago

Mark came by and got our shower drain fixed. Knew what he was doing and confident with his plan. Will use again for plumbing needs

Kenneth Foley

5 years ago

This was my first time with American Home Shield and was very pleased with service. On time plumbing did a excellent job removing and installing new water heater. I would recommend there great service.

Gerald Geels

4 years ago

Nothing but positive things to say about Anthony (the tech). Very good ambassador for this company. I notice the one thing in common most of the negative reviews have and that is American Home Shield. On Time has always done great work for me but they have to play by American Home Shields rules if you are one of their customers which I am. Justin, Anthony, and everyone with On Time are amazing. American Home Shield is the put a band-aid on a bullet wound problem here not OTP.

Kayte Brummett

3 years ago

On Time Plumbing was wonderful to work with and very accommodating. I called them New Years Eve because my sump pump went out and 1-1-20 they were at my house to take a look and see what was needed. Very fast and efficient.

Michael Unruh

2 years ago

The service technician was polite and professional, and he did a good job diagnosing our issue and ensuring that our family is safe with our existing furnace.

Richard Patterson

3 years ago

Kevin and Willie showed up on time and promptly got to work fixing my problem. The issue turned out to be very difficult but they stuck with it until resolved. Their professionalism and experience paid off fixing my problem.

Anthony Blowers

a year ago

Very professional and knowledgeable in his craft. Amazing and affordable company. Will for sure be calling them with any other repairs

Chris Mann

6 years ago

Called my warranty company and they dispatched On Time Plumbing and Heating LLC. They set an appointment for the next day from 8am to 4pm which I didn't like but they were fitting us in. The technician called 10mins before arriving and once here diagnosed and fixed the problem quickly, explained the issue to me, what the work entailed and the warranty of the work. Happy Customer. Probably would have like to see them go ahead and service our unit which would have gotten them a 5 star. But definitely would recommend good company.

Jarod McPhail

7 months ago

Within ten minutes of calling On Time Plumbing, William Willy and Axel called me to say they were on their way. When they arrived on scene, they diagnosed the issue and--despite not being familiar with the particular make and model of outdoor faucet/bib I have--they did research and had the repair done in a reasonable amount of time.My outdoor faucet had been dripping for quite a while and no matter what repairs or replacement I made, it would not stop. This was causing my sump pump to run continuously. Willy and Axel did some good work and the work else had held up. Thank you both!

Brandon Kasel

8 months ago

Dustin was awesome. Willing to help after hours if needed.

Jeff Logan

4 years ago

Would give negative stars if I could. Don’t believe any of their 5 star reviews. They reduce your bill if you give them a good review. Found a “leak” and tried to charge me $2850 for a new condenser and code updates that wouldn’t be covered by my home warranty company. Another contractor came out and there are NO LEAKS in the condenser, only in the A coil, that would be covered. Stay as far away from this company as possible! I wouldn’t recommend them to my worst enemy.

Kayla Wilson

11 months ago

Had three different companies out and Brandon managed to finally get me fixed up!! Highly impressed!

Bonnie Smith

2 years ago

From the first call to the end of the install, On Time Plumbing was courteous, efficient, thorough, knowledgeable, clean, kind, and completed the job with excellence! We will definitely use On Time Plumbing for a future needs! A+++

Josh Collins

7 months ago

Mark was fantastic! Was able to resolve a drainage/blockage issue within an hour. I called and he was at my residence within a few hours. I would highly recommend On Time and Mark. Thanks!

kyle mctaggart

4 years ago

They scheduled my appointment for the next day. The had a cancellation the day I called and got a 2 techs out early. They fixed what the last repairman couldn’t and did it quickly and quietly.

Jack H

a year ago

From start to finish was a good experience. I received a call from on time plumbing and they were able to be there the very next day. Greg and Jason showed up on time. They were very professional and knowledgeable. We will definitely be contacting on time plumbing again in the future.

Kristy Webb

5 years ago

Kevin was very friendly and did a great job installing my new kitchen faucet. He also let me know about some repairs I did NOT need, but originally thought i did. (Which save me a lot of money!) I will call on time plumbing and request him any time I need plumbing work done.

Nikki A

7 years ago

They were able to squeeze me in since they were in my area, which is a big deal to me because we were without hot water.
Fast, polite, professional, I'd definitely recommend them!!

Kathy Metheny

6 years ago

Thank you so much for the fantastic service! I have a new water heater and disposal!! The installation was quick and professionally done. When do you ever have polite service people who even whistle while they work?

Roberta Schroeder

3 years ago

I am very happy with the quick service I received and highly recommend this company. My service tech was very polite and informative. He was great very happy

Marcia Payne

7 months ago

Willie was very courteous and explained the options, process and what he was doing at all times.

Titus McQuinn

10 months ago

Will continue to call upon company if needed, professional, showed up when no one else could for an emergency fix, and comfortable to talk with of any issues, thank you.

Kay Lynn Lambke

a year ago

This was a job that needed to be done on a budget and the technician was very helpful in explaining options, and the benefits of each. I have used this company for plumbing and for heat and air and would definitely recommend them.

Gabriel Christopher

a year ago

Justin was very professional and answered any questions I had. The install itself caused a few problems and Justin was very accommodating throughout the entire process. Will definitely use these guys again for any other plumbing needs

Amber Clark

a year ago

Very thankful they were able to get a stubborn clog in our kitchen sink and in timely matter! Super helpful and good service!

Jose Martinez

2 years ago

Kevin was awesome and professional! He installed a new water heater yesterday, however today i was having water pressure issues and as soon as I got off the phone with On Time Plumbing, Kevin was already calling me to say he was on his way! He made sure everything was working correctly before he left! Definitely recommend On Time Plumbing and I hope you get to work with Kevin!

Kansas Swagg entertainment

2 years ago

Craig was great he was very professional and gave me a lot of knowledge. I will for sure be calling On Time Plumbing again if I ever have any problems and asking for Craig. Top service company. They gave me enough time to leave work to make it to the appointment.

Mike Jackson

2 years ago

They did an awesome job on the leak and had no problem coming back to get sand out of our kitchen faucet. They are rock stars. I will recommend them every time.

T_MoneyTrey2005

11 months ago

Very impressed with the professionalism that I received. A lot of times I get plumbers who have no earthly idea what they are doing but Colton was very knowledgeable and answered every question I had. Would recommend this company to anybody looking for plumbing work.

Mary Alice B

11 months ago

Service was prompt and professional and the technician was knowledgeable and helpful. I would definitely recommend.

Pat Morgan

4 years ago

I was very pleased with service. Our air conditioner in home was not cooling. I was worried about my dogs getting hot. I called One Time. They arrived at home in couple of hours. They worked quickly & efficiently. Price was reasonable. Dogs & us are cool now. I do recommend One Time highly.

Kimberly Vogel

a year ago

William was a huge help!! Quickly found the leak, patched the hole, and then spent time working with AHS to give them the information they need to cover the work. He had phenomenal customer service and left the area very clean! We would definitely like to have William back out for any future work needing to be done.

Seth

2 years ago

Craig was a super friendly and professional plumber and not only fixed our issue but explained how we could prevent it going forward. Give that man a raise.

Lesa Deason Crowe

6 years ago

The guy working on the faucets seemed competent when he was here, but I realized after he left that the two water timers attached to the faucets had new leaks. When I called and asked if he could attach new water timers, and he said sure, for a $100 service call. (American Home Shield only cost me $75 for the service call.) No way I'm going to use these guys again.

Becky Hundley

11 months ago

Swapped out our tank water heater with a tankless water heater. Was completed in less than a day & all the guys were super friendly & knowledgeable. Will definitely use them again!

Lee Green

5 months ago

11 out of 10! Arrived early, courteous and did the job correctly.
Definitely will use again!

Ramona Nichols

3 years ago

Willie and his assistant, chase, are great! He was prompt, very educational, and laid out all our options for our plumbing issue. I highly recommend On Time Plumbing and Willie.

Cody Alstatt

a year ago

Jake arrived immediately and took over the situation professionally and ensured a quick cleaning, assessment and fix. His knowledge was very capable and corrected the problem in an expedited manner. Great Work to Jake and the other On Time Plumbing team!

Gene Kimble

2 years ago

Water heater went out overnight. Called in the morning and they sent Anthony that day. He arrived at the end of the day, was extremely polite and said he’d do whatever it took to get us hot water that evening. He was very efficient, friendly, and fixed a code issue which had been skipped in the past. Would use again!

Tarra Stemen

a year ago

Called me within 2 hours of placing my Google inquiry and came within another hour. Fast, kind, and affordable considering they needed to snake both sides of the main.

Kristine Simpson

2 years ago

AC was blowing warm air and they were out the morning I called. Service was fast, professional and prompt. Will be using them again!

debg4971

2 years ago

I would call On Time Plumbing out again and again. I have had them out to update bathroom faucets, change humidifier ..filters all work has been done with quality and professionalism. Thanks Adam for finding the leak in my furnace that another company ignored when I had them out for my furnace’s pre-season check. Adam, Sam, Jeremy, Justin...you guys are top notch...thank you for your hard work and dedication ...I appreciate it!

Amanda Miller

5 years ago

We have used On Time for a few of our plumbing needs and every encounter has been phenomenal. Very courteous technicians who walked me through everything that was going on. I will only use them from now on!

Jo Kerby

2 years ago

Excellent, efficient service every time. Every time I call, they are there the same day, often within hours. Let's face it, plumbing is expensive, but these guys do their best to keep it affordable without saccrificing quality or safety.Anthony has been my technician more than once. He is professional and courteous. Couldn't ask for better!

Bob Smith

6 years ago

On Time Plumbing and Heating is the former A&D Plumbing and Heating. This is the same people they just changed name and addresses. Run the other direction. They are un trustworthy they tell you that you need to install clean outs when you already have one to make extra money. They don't complete the job and tell you they spent too long at your house and you will have to call back and make another appointment. If you have American Home Shield tell them you want someone else.

shane beebe

7 months ago

Excellent service and overall quality was top notch. Greg and his assistant were great people to work with. Highly recommend them!

Ray Bruebaker

3 years ago

Willie came out to our house and did a great job going above and beyond during this service call. Made sure everything was taken care of and that we could be rest assured everything was fixed. I would recommend On Time Plumbing to anyone thanks Willie!

Miss K.

2 years ago

Kevin and Anthony are my favorite tech's. They ALWAYS go the extra steps to makes sure that everything is done properly. They are also very responsive. Would totally recommend them again and again!!

D Nation

3 years ago

This week I worked with On Time Plumbing and Heating for the third time and was pleased once again. At one house the replaced all of the plumbing. At another they did some minor repairs and replacements. They’ve always kept us informed and did a good job working with our schedules. I’d recommend them for sure. They’ve been nothing but helpful.

Karina Kaska

11 months ago

Dustin was very kind and helpful helping me take care of our house in Kansas while we were in Texas.

Chad McAsey

a year ago

We use On Time exclusively for all of our plumbing and HVAC needs. Great company to work with. Matt and Kevin were very good to work with and really took the time to find our issue and make sure it was resolved before they left.

C Woody

a year ago

Jake is an impressive tech--I've had On Time out on two occasions now and each time they find the fault faster than I can tell them about the issue! Crazy good technical skills and awesome folks to talk to.

Jeff Spradlin

3 years ago

The technician arrived well before the latest scheduled time within the window I was given. Fixed everything. Replaced parts. And cleared a stoppage within minutes of arriving. Everything I asked for was done. I am extremely satisfied.

Tabitha Brownell

11 months ago

They were quick to respond and hear within the hour. Very happy with this company!

Dragon Fly

3 years ago

Willy did a great job. Willy is very kind and knowledgeable. He was polite and professional. I will definitely call for all my future plumbing needs.

Blake Nelson

4 years ago

Very thorough and was very helpful in getting my claims through American Home Shield resolved promptly. He was a great liaison between me and a rather incompetent customer service team at American Home Shield. When I don’t have American Home Shield in the future, I won’t to hesitate to give Dustin a call at On Time.

Brett Anderson

3 years ago

Willie was a friendly professional. He diagnosed the problem quickly and fixed it thoroughly. He also took time to help us understand our plumbing system so that we could prevent and diagnose future issues.

William Ball

9 months ago

They came out to hook up a blower motor that I had bought. The red headed guy that came out. Wired the motor in wrong. Didn't hook up the capacitor or the ground to the motor. Burnt up a contactor and relay. Do not use this shady company

SteveV74

a year ago

The crew at OnTime very obviously have integrity and are willing to stand behind the work they do.UPDATE: Kevin and Willie came out on the morning of christmas eve to take a second look and solved the issue we were experiencing. They double and triple checked before leaving to make certain it was properly draining. Exceptional service with exceptional attitude. VERY pleased with their service today...thank you Kevin and Willie!I would like to add an update, a few weeks back my AC was on the fritz and once again Amer Home Shield assigns them to the job on a friday, on saturday I call and the girl who answers says she cant even put me on the schedule because she doesnt have her laptop…its hotter than hell out so I fix it myself, called AHS and told them forget it, got my money back and switched home warranty companies. Going forward I will request some one who is not OnTime to do the work.why couldnt they help me on a saturday? No reason as far as I could tell. 8/22/21 SV

shonna black

8 months ago

William was professional and polite. Explain everything concerning the toilet repair and gave options.

Amanda Brawner

2 years ago

We had a leak under our sink and our disposal was backed up. They came in a took care of it, also recommended some suggestions on how we could handle some other issues. Very professional, showed up on time, wore a mask and was respectful of our space. I highly recommend!

Jerry Kness

2 years ago

Plumber worked next day rather than waiting a week like some wanted! Was on time. Was friendly. Price was right for the work done. THANK YOU!

Megan Betts

5 months ago

On Time Plumbing is where we go for all our plumbing and HVAC needs. Would definitely recommend. Great technicians and great service.

Jessa Gregory

a year ago

Greg was FANTASTIC! He was easy to communicate with, got the job done in record time, very professional, and at a good price. Highly recommended!

Brad McPherson

4 years ago

Sharp people who know their craft. Top rating for their tech's (Dakota) knowledge, professionalism and excellent communication abilities. Not only fixed our problem fast, but also discussed some (very affordable) options that would help us improve and upgrade our hot water reliability. Very much appreciated.

Collin Quinn

a year ago

HIGHLY RECOMMEND!!!! I typically do not leave reviews, but in this case I make an exception. I have used On-Time Plumbing and Heating in the past and I have to say the professionalism and integrity of this company are second-to-none. Kevin D. has been out to our home and is always one of the most respectful and helpful people I have had the pleasure of doing business with. We will be loyal and returning customers anytime we have an issue. I cannot say enough nice things about this company and their people. If you are looking for ANY type of Plumbing or HVAC assistance then you need to call this company!!! It’s difficult to find excellent customer service from an honest company at a fair price. I will not use any company other than this. Thank you very much!

Jessika Leatherbury

4 years ago

Greg with On Time Plumbing, Heating, & Air diagnosed our water heater problem and reinstalled a new one with professionalism and obviously a wealth of knowledge. Hopefully we don't have another issue anytime soon, but we wouldn't hesitate using One Time again or referring them to others.

Patrick Gilbert

2 years ago

I had service within an hour of calling in. Willy located the problem quickly, fixed the leak and gave us a price break. I highly recommend this company.

Mark Mercer

4 years ago

What a Wonderful Experience we have just had with On Time Plumbing , we had our main sewer line from our home to the lagoon Break. When we called to get help with our fiasco, they came out within an hour. They have an Amazing Team of Technicians, they called before arriving to let us know they were on their way, and they Truley were on time !!! They All were Courteous and Polite, and went immediately to work, they explained to us what had to be done and kept us informed of the progress . This Company has some Very Professional Men working for them , with Great Work Ethics !! They had a Very Messy , Physical , and Laborous Job putting our new Drain Line in , and they did a wonderful job with All of the project !!! They cleaned up all of the messes made and they even replanted a small tree that had to be moved , wow !!! Absolutely and Without a Doubt , we have found our new Go to Plumbing and Heating and Cooling Company with On Time Plumbing just can't say enough about our Appreciated Experience .Thank you too , for the very fair pricing !!!! ❤🤗⚘ Annie and Mark Mercer

Michael Mann

3 years ago

Also has a group in enid oklahoma. The apprentice jason is top notch. Very knowledgable, super friendly and fixed our issues on the first shot. No excuses. Just honest good work. Great job jason.

Cindy wiedeman

3 months ago

Professional. No matter who shows up. Always on time and provides quality workmanship. Repeat customer and highly recommended.

Richard Lietz

2 years ago

The two technicians, Willy and Brian from On Time Plumbing and Heating diagnostic where my water leak was located, repaired the problem and double checked their work to make sure that was the only place leaking. They were very professional and friendly. I would recommend them to anyone with a plumbing problem. Thanks y'all. Richard

david Roberts

8 months ago

MARK D. Was very helpful, he went above the standdard, put a camera in and found the issue. He also located exactly where the blockage and breakage is. This will help to get the main sewer line repaired. MARK D. the drain line cleared and verified it was working before he left. Professional and courteous, on time and cleaned up the mess.

Doc Megonigle

a year ago

I cannot thank you enough for the service you provided for me. My garbage disposal had started to leak straight through the housing of my old disposal and I was on able to use my kitchen sink because of that. Are you quick to respond? Heck yeah, quicker than lightning! You were very kind and while you were here doing the garbage disposal replacement. You diagnosed the symptoms very quickly and knew instantly that you needed to replace it. Then you went back to the warehouse to get a disposal that would fit my needs. Even this was a very short period of time because you were to the warehouse and back in just a few minutes. I was amazed at how quickly the replacement was installed and the work you did is amazing. I’d also like to note that you took good care of me and gave me an even better garbage disposal that I had in the first place. I had a 1/3 hp disposal and you replaced it with a 1/2 hp model. On a special note I’d like to thank you because I know you’re on a busy schedule however you took the time to look at my water heater system to tell me yes or no whether you could do replacement with a tankless water heater system the guy that I previously bought and have never gotten around to getting it installed. I look forward to getting your quote for that job. I also want to let your boss know that I don’t really know what you’re being paid however, because of the fantastic, fast, professional, kind, I can’t think of all the words to describe how happy I am with your service, please whoever you are the boss of these men, they deserve a very big raise. Thank you Brian very much you and your apprentice are the absolute BEST!!!Update: 10/12/2021…..Please contact me with the estimated quote for the installation of my tankless water heater ASAP!!! I’m still seriously interested in the cost of the Job and waiting patiently for your reply.

Kylee Utt

3 years ago

Willie was amazing! Courteous, professional and honest. He came in and got the job done quickly, and with his expertise he knew exactly what the problem was right away. I would 100% use this company, and Willie over and over! Super friendly and fast.

Kyung Butman

2 years ago

Willie was professional, courteous, and went the extra mile to get the job done right! I will definitely use them again, and recommend them to my friends!

Mossy Oak

2 years ago

Very professional, very experienced. Very polite and knew what he was doing. Very understanding to the situation we had and was more then willing to work with us. Highly recommend. Would do business again!!!!

Ken D

7 months ago

The tech was professional and very helpful. Would highly recommend!

Jennifer Gardner

a year ago

I had the pleasure of meeting Willy he had the job done in no time, explained what he did and was very personable, kind and knowledgeable.

Nate Morris

10 months ago

We were having issues w/ our AC not working during the last few hot days. I was able to schedule a next day appointment and Sam was super professional. He not only fixed the problem but he spent time explaining what was going on and how I can prevent issues like this in the future. I’ll definitely use these guys again!

Ryan Mayo

5 years ago

On Time was prompt and professional. We had a teacup stuck in the bottom of our toilet piping thanks to a toddler. They had to replace the whole toilet, but they were able to fetch one and install it within 2 hours of the diagnosis. I would recommend them to others.

mrhomestar22

11 months ago

We had a main line drain blockage. Mark, came out within a few hours and fixed our issue same day. Very satisfied with the work done.

Marco Benitez

2 years ago

On Time plumbing answered our call quickly and professionally. They let us know all of the costs involved and gave us a fair price. They were able to squeeze us into a busy holiday schedule and fix our water heater. Thank goodness for them. Highly recommend!

Ted Bush

2 years ago

Excellent job, excellent service. Would without a doubt use this company again. The professional that performed the service could not have been more helpful.

Brenda ROBERTSON

2 years ago

Tony and Justin showed up on time, they were very professional and friendly. They installed a new bathtub and moved the plumbing. Everything is working and looks great.

Scott Forester

6 months ago

Great service! Willie and Cody gave me excellent service. Called Monday morning with a bad toilet issue, they were there within a few hours and got me taken care of. ON TIME BABY!

Duy Do

2 years ago

Craig was very friendly, professional and clean. He knew what to do and was quick to replace my disposal. I wouldn't hesitate to use On Time Plumbing& Heating again. Be sure to ask for Craig for any plumbing needs.

Nicholas Wantland

2 years ago

Our technician was professional and helpful. He did a great job. He got the job done quickly, as quietly as possible (my baby was sleeping) and without a mess!

Shannon White

4 months ago

Will Ritter was professional, respectful, upbeat. He explained what was being done so that I could understand it. I'd highly recommend him to others.

christy reser

4 years ago

They were on time and called with a 20 min eta. They were very polite and knowledge. I wasn’t at house but a family member was there so they called immediately after the service was done to let me know findings and how it was fixed. They made sure I had contact information in case something else went wrong and even checked in the next day to make sure there weren’t further problems. Highly recommended!!

Amber Harness

a year ago

Mike was very professional and helped with my plumbing issue. He even came back by to make sure it was still no issues a month later! Highly recommend them, A+ on friendly customer service!

Gina Avant

5 years ago

We had an exceptional experience with our technician, Kevin. He was very courteous, professional, and efficient. We would recommend this company and service to anyone.

Shirley Seaman

a year ago

New Year eve. Service within one hour of my call. Other businesses were closed. Diagnostic and fixed within one hour!! Excellent service.

Andy Tatum

3 years ago

great service! on time, professional, knowledgeable, friendly, and fast! can't thank you enough! great work!
had them back to work on another bathroom. again, professional, knowledgeable, friendly, and fast. i highly recommend On Time Plumbing!

Kyle Eno

11 months ago

Anthony was incredibly quick to respond and was at my house within 30 minutes. He provided excellent service. He made sure to explain what the issue was and how he planned to fix it. He went above and beyond what he needed to to. He didn’t rush through it and made sure to answer any questions I had. He told me to call with any questions or issues and would personally make sure it was taken care of. Will definitely call back for any service needed! Highly recommend Anthony!

Holly Hawn

2 months ago

Came home on a Friday night to find the AC was caput. Called On Time Plumbing the next morning and Jake was here in an hour. Parts installed and he was gone in less than hour. He showed me the parts that were bad and had me watch the install to him closing the unit so I could see I wasn't getting ripped off. Would highly recommend as I sit in my very cool home on a very hot day.

Kristina Elkins Shirley

3 years ago

Service window was between 1000 and 1400 hours. Showed up at 1045 was done by 1100. Nice, professional, answered some questions, shot the breeze a bit. Will use them everytime!

Landon Olson

3 years ago

Jeremy Cockrum came by to give me a quote. Let me tell you. Absolutely the best! Friendly, professional, clean cut, knowledgeable, I could go on and on. I will definitely use ON TIME PLUMBING for all of my plumbing needs. Did I mention they are available 24/7?

Alecia Tomlinson

5 months ago

They were able to get to me the day of, very knowledgeable. Greg was very helpful and made sure everything was fixed before he left which I appreciated.

Alisha Richards

2 years ago

Fixed my heater in the home, amazing technicians. Any issues I have and they service I will only call them! Friendly, fast and way more affordable! Thanks!!!!

Grimm Future

2 years ago

Craig was exceptionally professional and friendly. He answered the call in the pouring rain and kept a smile on his face. This man needs a raise.

Kyle Young

3 years ago

Mr. William Metzger did a fantastic job installing and patching a sheet rock hole for me . His service was great , quick and his quality was phenomenal!! I would recommend his work and I made sure to grab his card when I need him again .

Haju Nom

2 years ago

I broke the facet in the front yard messed it up pretty good. I called them late in the day. They came and were very professional and courteous. They finished the job in a timely fashion. They are very affordable I would recommend them to anyone.

Breanna Harber

6 years ago

Professional, helpful, knowledgeable service repairman and helpful phone representative scheduled for repairs in a timely manner. I am happy with the care received for our home issues on both our heating and cooling systems throughout the past year. Service repairman Tony is very good at clarifying what the issue is, fixing the issue to the best of their/his ability and sharing trouble shooting recommendations.

Chris Gru

3 years ago

My heat recently stopped working and On Time heating was excellent to work with. Fast and friendly. Amber came out to do the repair and was very personable and knowledgeable. Very happy with the service!

che chon

4 months ago

William was great, he gave me a quick tour of my system because I told we just moved in. Everyone he brought along were very professional and got the job done in a hurry. I highly recommend On Time Plumbing. Installed salt-based water softener and rerouted some plumbing.

Emma Ledford

5 years ago

I had an issue with a leak that wouldn't stop. OTP was able to discover some sub-park work that had been done prior to my purchase of the house, and repaired it quickly and accurately. They took the time to show me what they'd done, and offered to return if the leak came back. It hasn't- finally!- Thanks!!

Deanne Wells

6 months ago

Great work. Good to talk with. Get problems handled professionally.

Lydia N.

a year ago

We are extremely pleased with our service experience with Justin from On Time Plumbing & Heating! He was so courteous and helpful in explaining the causes for various plumbing issues we were having, as well explaining the pricing for repairs. He did fantastic work, and we will definitely be calling On Time Plumbing & Heating next time we need repairs.

MEREDITH RILEY

a year ago

On time plumbing in Enid, OK is an amazing service! Greg and Jason were friendly, professional, understanding and they communicated. They found our leak and patched it in just a few hours getting water back to our house after 5 days without. We've already recommended them to others and will be using them only from now on.

MAGGIE FLANDERS

2 years ago

Willy and Jason were professional, courteous, expedient without make it a rush job, and overall simply awesome! We will use this company again, absolutely, for any future plumbing needs!

D Hall

5 months ago

As a company and having your workings drive your vehicles, they should be a little more cautious how they drive. One of your drives today almost hit me and caused a wreck because they did not look before merging over into the lane I was in.

Jack Brand

4 years ago

Jesse was our technician and he was great! He was personable and got the job done with a high level of attention to detail and thoroughly tested it before he was finished. Not only that, he was an excellent communicator both with me, and in working with my home warranty company. I will ask for him personally if I need work in the future. I definitely recommend this company.* I tried to post this favorable review earlier today, but for some reason, it didn’t show, so I am re-posting.

Tracy Gonzalez

3 years ago

They were able to get out and get us fixed up very quickly! The customer service from Courtney was great. The techs were very friendly and professional. I also appreciated the follow up. Thank you, we won’t hesitate to call again!

Matt Carlisle

2 years ago

Craig the technician was very nice, polite and professional. He explained to me what was going on as he worked the clogging problem. He took care of it , and fixed it. Thanks Craig!

Tammy George

3 years ago

Our tech was efficient and a true professional. He was one of the best plumbing technicians I have ever had. His name was Thomas. Ask for him. He is awesome!

Jeni Sponsel

3 years ago

Sewer ejector pump replacement: Jeremy and his assistant completed our plumbing repair very professionally and quickly. Jeremy is very nice and knowledgeable and even offerd additional helpful plumbing advice. He also went over and above to ensure proper pricing when our home warranty company dropped the ball. Deffinitely 5 ⭐!!

Charlotte

3 years ago

Very professional and helpful. Both men were very kind, it's been a rough week. I really appreciate their work and will now have On Time Plumbing on speed dial. Lol I would recommend this company and there technician anytime. 😁

Erik Hearne

4 months ago

They were able to correct our slow flushing toilets and we’re able to give us some ideas for future concerns.

Kai Dickson

9 months ago

Brandon came in my house and felt like an old friend. He was very professional and knowledgeable but my favorite part was how much he made me laugh and made a bad situation into a pleasant one. 10/10 would recommend Brandon to my family, friends, and coworkers.

john doss

3 years ago

Dustin has been our several times. Always professional in his work. Would recommend him to anyone.

Robert Bolin

2 years ago

The guys were friendly, professional and although their work order said only one toilet, I had actually described 3 toilets that were having issues. They serviced all three. Very efficient.

N Spie

3 years ago

Willy came out and helped find the source of leaking into the basement. He was very considerate and incredibly friendly. He located the source of the leak within 10 minutes and explained everything he was doing. I would definitely recommend this company!

Chris Lassley

a year ago

Justin was very professional and right on time. I appreciated his knowledge when helping me understand the issues with the sewer. Keep up the good work!

Naomi Torrez

2 years ago

Chris arrived promptly, with mask, checked air conditioner, replaced capacitor, explained what he did and why. Also reminded about 30 day recall if any issues. Reset thermostat. Very polite, efficient.

Melissa Pasley

a year ago

I knew with the ongoing high temps getting somebody to come out quickly was going to be difficult but I got lucky when I called On Time. They squeezed me into their schedule and got Jake out there that day. He was friendly, answered all my questions, and quickly repaired my air conditioning that day. I would absolutely recommend they did a great job.

Laurie Ferguson

3 years ago

On Time Plumbing, Heating, & Air was on time, professional, and proficient from the office staff to the tech who quickly found & fixed our heating problem. Amber was great! Very knowledgeable!

Denise Gimlin

a year ago

This is the third time I've worked with Justin, and couldn't be happier with his work, his attitude, and professionalism. I hear him constantly training his assistant, Dante, explaining every step, not just what to do, but why it needs to be done. Dante is a hard worker and seems to be absorbing all that Justin is telling him. They work hard and efficiently, don't leave a mess, and are always pleasant to deal with.

anna kaiser

2 years ago

I am thankful for choosing them to help us out. Kevin was very friendly, on time, and helpful. He went out of his way to search for a needed part and came back the same day so we didn't have to wait. That kind of response is really appreciated when dealing with water issues. Great job and thank you!

Tasha Blom

a year ago

They came in on short notice, even on a Saturday. It didn’t take them too long to get our new tank put it. Did amazing work and they were very friendly

Braden McLarty

3 years ago

I had an issue with my a/c where my outside fan would not turn on. While it was a small fix with replacing the capacitor, the technician was extremely helpful and also gave me more insight into how to care and keep an eye on my system. As a new first time homeowner his knowledge and expertise was invaluable for myself.

Kevin Johnson

5 years ago

We had an issue one time with this company and had to call another plumber to fix the total problem but this service call was great. They informed us the problem and gave us as timely a solution as possible. Thank you Dustin Johnson. (No relation)

Cierra Greathouse

11 months ago

On Time was quick to help us with our issue and explained everything in great detail. All of the people who came to our house/spoke to on the phone were extremely nice. Would use them again.

Joe Renfro

a year ago

Contacted On Time and Justin got back to me immediately. Showed up quickly. Disgnosed. Explained to me what seem to be the problem. Repair was completed. Painless. He was very professional. Highly recommend. This was on the Saturday morning of Memorial Day!

Twonette Alexander

3 years ago

Technicians were friendly, professional and courteous. They made the repairs and explained what the issue was. I would definitely use them again.

Kayla Marx

a year ago

Willie was the most professional and kind person I've ever met! He was so knowledgeable and walked us through everything he was going to do. He even let us know a couple other issues we had and would need to fix in the future. Our family has used him for a couple other issues, and we have nothing but good things to say about him! 100/10 would recommend for any job you have!!

Concerned Citizen

3 years ago

Willie was very professional and polite. You can tell he takes pride in his work and providing excellent customer service! Willie also saved me $50. Thanks Willie!

Larry Parker

2 months ago

HVAC installation was very professional with great attention to detail.
Thank You

Josh Kiefer

3 years ago

Great response time and very friendly. Called 30 minutes ahead to let me know they were on their way. Tony did the service call and Chris did the work.

David Jones

7 months ago

Jake did a great job. He diagnosed and completed the repair in just a few minutes. The heater's been working great ever since.

Rick Heberlee

10 months ago

Water drainage issues were taken care of promptly... Mark was very nice and stuck around until the job was completed.. I've used this company on several occasions and they are pretty easy to deal with... My first call when I have a problem.

Username Derek

3 months ago

Quick, professional & friendly guys. My go to from now on.

Nancy Thompson

3 years ago

Jeremy was my tech, and this man was great!! Not only was he friendly he told me everything he was going to do step by step! Was very knowledgeable of his job! If someone asked me if I knew a plumber I would recommend your company !(and to try to get Jeremy)awesome man!God Bless him

Eely

2 years ago

The men where friendly and efficient, identifying the problem quickly and taking care of it within a excellent amount of time. Giving advice and informative about the issue at hand. Would recommend.

Mary Simpson

2 years ago

Mr. Anthony was extremely professional with great knowledge and mannerism! He immediately resolved the issue we were having in great time! Would highly suggest his services! 🙂

Collin Ensz

3 weeks ago

Jason was friendly and professional and got the work done well.

Juston Whalen

10 months ago

Had an issue after first visit. Was reached out to by the owner and we worked out our issues. I would recommend On Time if you're looking for someone to stand by their work.

Andy Mayfield

a year ago

I was very pleased with the customer service and workmanship of this company. Willy was very friendly and professional. There timeliness and customer service is the best. Great work I'll definitely use On time for any of my future plumbing or heat and ac issues. Thanks again!

C F

3 months ago

Will and Cody were very efficient and friendly. Problem was easily solved after reaching out to David about a miscommunication. Will use them again.

Lauran Krause

7 months ago

We had a HUGE project going on in our backyard. Jason and his crew went above and beyond for us, far more than I ever expected. They were both so polite, even to my children, who had a TON of questions. Very professional. Worked their tails off. If you are looking for honest guys to get the job done, look no further. They were amazing to work with.

Angie Hall

2 months ago

My shower / sewer was backing up and had already made an appt with another company...they were no show no call to let me know they were running late..canceled with them.. . called On Time hoping they served Eldorado and they got me in same day and were EARLY! Our tech Mark was great and answered all my questions and was friendly and professional...Even got a veterans discount. I would recommend and will call them next time I need their service...Thank you On Time!

Darin LaCrone

6 years ago

Great guys. Very knowledgable and helpful. Tony called on way over and showed up on time with a smile in pouring rain. Would recommend and hire again for any AC or Plumbing needs.

Jonathan Rush

3 years ago

Kevin one time and polite. Didn't try to up sell anything and did what was best for us to help us fix our hot water heater. They seem like they really care about their customers and aren't just out to make money. I definitely recommend them to anyone with plumbing needs

Jack Lawson

2 years ago

Justin was very polite from start to finish, he did a great job and was very informative about what he was doing.. if I need anything else from on time I'll be sure to ask for him as our technician. Thank you Justin.

Brandon & Tia Hageman

5 months ago

It's very difficult to find good customer service and individuals that actually take pride in their work and care about doing a good job anymore. I was nothing but blow away by the above with this company. Will use for future services! Great guys!

Richard Dain

3 years ago

I recently had Jason and Greg out to fix a toilet issue, not only did they go above and beyond on fixing the issue, they also gave me maintenance tips to ensure i don't have problems in the future.

Debbie Grob

3 months ago

Very friendly and courteous. Professional and neat. All staff were on the same page and communicated well with me.

MARK JACKSON

4 years ago

The folks that on-time responded to my service request with the Home Warranty company that I use. I have used them in the past before and had a great experience with this company very fast response time and like their name says on time with their arrival X and complete their work fast the technicians are courteous and answered heard any questions I I had, I had one small problem with a part that they had installed and they came back out immediately that any and rectified the problem and even refunded my service call Fee I would absolutely recommend this company 100% And they will be a customer of mine for life

Perkiset77

a year ago

Anthony was polite, professional and on time. He was attentive and went right to this issue and fixed the problem. He took the time to explain the issue, what he did to fix it and explained my 60 day warranty. I had some other heating questions that he also took his time to educate and explain. This is my second time using this business and I have been happy with their service, knowledge and just being friendly and respectful gentlemen.Anthony is a an asset to his profession and I would recommend him and On Time Plumbing and Heating to friends and family. Thank you for taking care of my home and our needs.

Amber Christians

4 years ago

The guys were awesome! Very professional and had a tracking system to show where they located since I had to leave work to meet them at home. Very professional and quick!

Marsha Carter

5 years ago

[Problem Resolution] Was a little late after calling me but not to bad. Lead tech was on the phone most of the service. At end of the service he did talk to me and inform me of what to expect so over all I believe I got decent service.

Paul Hart

3 months ago

Not only did they come fix an emergency plumbing situation on a Saturday when another contractor failed do it on Friday, their tech was at the house in less than an hour after I called them! Very thorough and very professional 20/10 recommend these guys, big thanks guys!

Jennifer Graham

3 years ago

Jason was awesome! He was so friendly and courteous. I was having a lot of problems with my toilet constantly clogging. He fixed it and so far I haven't had any problems! I will be using your services again!

Heather Bouler

3 years ago

I had a very positive experience with On Time Plumbing and Heating. The gentleman sent out to my home was very professional and sincerely cared about my problem. They were able to get it fixed timely and the cost was very reasonable. I highly recommend!!

Bonnie Dakan

2 years ago

Scheduler was warm and friendly and helpful!! Jeremy- plumber was professional, friendly and helpful. Could not ask for better service.
Justin was sent this time. He was friendly, experienced and corrected all problems in record time. I am very satisfied with On Time Plumbing service!!

Shane Cain

2 years ago

Amber was very quick to diagnose the issue and get me back up and running in less time than it took for her to drive here. Would definitely recommend to anyone. She needs a raise.

Hannah Brown

11 months ago

The most respectful and responsible company I’ve used so far! Highly recommend!

Jane Knight

a year ago

They were both very helpful and explained everything. Very friendly with the children. I will definitely use them again when needed.

Harry Fulghum

2 years ago

Willy came by after hours and was able to diagnose and fix a pinhole leak in our pipes. He talked through his thought process as he ruled sources out so I knew what was going on. He was pleasant and professional. I'd choose On Time again.

William Angstadt

4 years ago

On Time Heating and Cooling made a bad situation much better! I am completely satisfied with the outcome! Great Customer Service by Technician Chris! I will be asking for Chris from now on!

shawn pike

a year ago

Jake was great at explaining why the system failed and fixing the issue. Was on time and repaired my AC unit quickly. Would highly reccomend.

mike briscoe

7 months ago

Real cool cat. Recently bought a house and had a clogged drain 80ft out from the outside drain pipe couldn't fix it myself but my man was able to clear out the roots in the pipe and we were good to go.

Brandon Badder

a year ago

This was a great experience, the technician was very helpful and informative. He explained the entire process making sure I understood exactly what he was doing. I will recommend Justing and On Time Plumbing, Heating & Air to everyone.

Tina Giffin

3 years ago

I want to say what wonderful, over the top, service I recieved from Willy today! He was timely, professional and walked me through everything he did. He even gave me a few pointers on caring for my faucets and plumbing! He was very friendly and gave me Exceptional service!Thank youTina Mann

Carnelius Shelton

4 months ago

Mark depperschmidt did a excellent job he was quick and efficient and answered all my questions

Don Buttery

2 years ago

Kevin arrived on time. He was professional and knowledgeable. He diagnosed the problem and made the diagnosis and ordered the parts needed to repair the furnace. His work required no follow-up cleaning and he explained what he repaired. He is an asset to your company.

Brian West

2 years ago

Jeremy was awesome he helped me out and figure out what needed to be done. He was informative about how to fix the issue and find a solution. He even called the company that had to fix it. All of that effort and work he charged me a free estimate. Thank you Jeremy

Kelsey Yung

11 months ago

Justin was incredibly kind and professional. He was communicative about every step. We will absolutely be asking for him and using this company for any plumbing needs moving forward.

Pat O

2 years ago

They are now my regular plumber; they came out same day and repaired a gas leak on our gas BBQ grill; he was friendly, professional and told me exactly the cost before doing the service. My regular plumber could not come out til next week so On Time is now my go to plumber. Thank you so much.

Steven DiNapoli

3 years ago

Jeremy was on time and professional. He did an outstanding job repairing my plumbing issue. I have used them in the past and they never disappoint. Contact On Time Plumbing and Heating for your needs...

Daniel Bateman

2 years ago

I have had them over a few times now and they always do a great job, they are contracted through my home warranty. but I call them for things that are not covered because they are that good.

Meagan Mead

3 years ago

Justin was knowledgeable, friendly, and extremely helpful. He explained the problem I was having, what he needed to do to fix it, and problem signs to look for in the future.Willie was methodical about diagnosing where our leak was coming from. Once he figured it out he patiently explained not only what was wrong, but how he would fix it, and what I could expect in the future.I would highly recommend this company to anyone!

Brittney Leuze

5 years ago

These guys are great! They were able to get out to me the same day I called for service on my Air Conditioning. They sent me a text confirming the appointment and the technician called me 20 minutes before arriving. The technician was very nice and personable. He clearly explained what needed to be fixed to resolve the issue and told me if anything went wrong with it, they would come back out right away to get it taken care of. I would definitely recommend this company!

Robert Grudowski

2 years ago

Justin and Tony were super friendly and helpful. They did a great job and went above and behind to make sure the job was completely fixed. Great guys!

Ashley Murrow

2 years ago

Wonderful and quick service! Had a new unit installed immediately and was able to work around the mess of my house 💕 thank you so much to On Time Plumbing, Heating and Air!

Jana Ghitis

2 years ago

Willie was very kind and very helpful. He did an excellent job taking care of my toilet. I would highly recommend anyone using this company and especially Willie! He's welcome back to help me anytime! He was very knowledgeable and very helpful. I'm very pleased with this company and with this worker. He was prompt and very professional. Thank you, Willie!Jana Ghitis

Mary Aspenson

4 months ago

We needed our washer water line moved and the 2 guys came out and did an excellent job. Very professional and got it done in a minimal amount of time!

Justin Clark

5 years ago

Kevin was fantastic and very helpful. I had zero complaints and would highly recommend him to anyone. He finished the job quickly and didn't leave a mess when he was finished. Awesome!

Daniel Bentz

8 months ago

Sam was on time, made sure to call ahead to ensure he would arrive on time. Was very knowledgeable and able to quickly diagnose the issue. 15 to 20 minute part replacement and we were back in business. Explained the issue to me and made sure I knew what the problem was. When I use On Time, I will be sure to as for the same tech so I will be confident I get amazing service.

GraceAnn Williams

11 months ago

Dustin helped with my shower leaking! Super nice and kept me up to date with what was wrong. Very informative. Would recommend for any further plumbing needs

Stephanie Nixon

11 months ago

Very kind and friendly. They came and installed a toilet purchased and also helped another toilet in house not be wobbly. They also answered all the questions we had. Would highly recommend!

Dusty Rodriguez

8 months ago

William was very fast and efficient great service answered all and any questions I had

T C

5 years ago

Don’t waste your money ...... I have home owner warranty insurance that they are contracted with. My A/C is not working so I have to pay $75 for them to send a technician out to take a look. The technician looked at the thermostat for a minute then went outside to look for another couple of minutes. He made a diagnosis that it’s the thermostat that’s broken and prevented the A/C from running without further investigation (broken thermostat is not covered by insurance). So I had another company out to check it. They determined A/C is not running due to low pressure because Freon is low and not because of a broken thermostat.

Joe Davis

2 years ago

My 20 year old AC unit quit working Saturday night 7-31-21. On Sunday morning I started reading reviews for AC service companies. I chose On Time Plumbing, Heating, and Air. I called and got their answering service and left a message with them. Within a few minutes I received a call back from their tech Sam F. He ask about my situation with my non working AC unit and told about what time he would arrive to check the unit out. Sam was on time and a very courteous technician. He checked my AC unit and found the problem. He had the part on hand to get it up and running. He gave the unit a check over and advised me on some things I might do to keep the old girl running a bit longer and told me my options on a new replacement unit. The service call was reasonably priced for a Sunday morning emergency call. I am very happy with the work done. I will use this company again and would recommend them to anyone who needs heating and air work done.

Don Hewitt

2 years ago

Willie was very professional. Showed me what the problem was and how he was going to fix it. And verified it was done right. He did great work.

Mark Schlotterbeck

5 years ago

The technician fit me in on a day when their schedule was already full. He was professional, polite, and explained the issue after he fixed my furnace.

Erin Cook

11 months ago

Willie rocks! He was very fast, efficient, and friendly! Not to mention he kept things as clean as he could!!!!!!

Kate Cass

7 months ago

Mark is the consummate professional. He explained all options in layman’s terms, helped me decide the best option, and was very kind and courteous. I will definitely recommend him and the company to others!

David Siebert

2 years ago

The person helping me, Craig? Was very nice and helped me to understand how to avoid the issue in the future an how serious it can become. Hopefully I won't need a plumber in the near future, but if I do I'll definitely call these guys again. Great job.

Jason Hund

a year ago

Kevin was very prompt and professional. He showed up on time(pun intended) and was very nice and respectful of our home. He came in and did what we needed him to do; which was fix our cold water valve on our washing machine. He did just that, all while being friendly, giving tips and facts about washer lines and their parts.If we ever have any problems in the future we’ll be sure to try and have Kevin back. 10/10 would recommend.

Chris Viegra

3 years ago

It was great! Opened the door and was greeted with a handshake and a smile . Was quick and painless and got me up and running in no time! 5 stars for you guys! Great Job

Doug Veatch

8 months ago

Very happy with their responsiveness and professionalism. Justin was very informative and helpful. Strongly recommend On Time plumbing.

Nathan Newby

11 months ago

Mark came here early and got the done. He was friendly and professional. I appreciate it.

Craig Simonsen

3 months ago

Called and Jake came out same day. Arrived around 7:30pm and got my system up and running. Jake was great and very knowledgeable. Will use them again. 5 ⭐

Tiffany Taylor

4 months ago

They did a terrific job, they had to deal with a lot of issues since the dryer air had never been cleaned and they stayed many hours until they were completely sure it was completely clean. They kept me informed all the way through the process, they answered all my questions and were very professional with a good attitude. I would use them again in the future and recommend them to others.

Vivian Hood

3 months ago

They were wonderful couple of guys I would recommend them

James Fleenor

5 months ago

Very, very professional. Did their absolute best and fixed the issue to my satisfaction. One of the best, no correction, the BEST plumbing service that I have ever experienced. Would recommend 11 times out of 10.

Charley Finley

3 years ago

Christine was great to work with. He came in listened to what I had to say about the problem and went to work. He was professional throughout the whole visit and eve. Tried to call home shield to get more Information about past calls.

Caleb M

8 months ago

We lost heat, Jake arrived the next day. He explained what went wrong, was honest, professional, fixed it up so it would heat until the new system could be installed. So knowledgeable and helpful!! Seamless process. So thankful we called on time!! 10/10 stars 🌟 highly recommended!! Thanks jake!!

Marty Spence

5 years ago

I wouldn’t give any stars at all if it were an option. I was referred to this company by AHS and given a service call window of 4 hours; when they called, I immediately called them back. I let them know I was leaving my work and would be there in 15 min. The dispatcher said that was ok. When I arrived home they said they had been there and waited then left. When I called and inquired they were incredibly rude and unapologetic and said I probably should schedule a time to be home for the 4 hour window of time they said they would show up within. So if you have a job, don’t bother to call this company because they don’t work around schedules and seem to think this is appropriate customer service.

Gale Touchatt

10 months ago

Very professional. Mark was such a great plumber. Very polite. Great job.

Mary Davis

3 years ago

Greg and Jason with On Time Plumbing just finished installing new garbage disposals in my kitchen. They were very polite and professional. Did a great job and I plan on having them back out to replace some faucets.

Sara Eckhart

2 years ago

Great service all around from first call to schedule appointment through every step of the process along the way up to completion of the job. Willie and Sam were great! Took a lot of care to make sure not only that they fixed the issue, but took steps to make sure the issue would not happen again in the future. I've used this company for all of my plumbing, heating, and cooling needs since moving into this house 3 years ago and they are always amazing.

Kyle P

a year ago

I have used On Time on 3 different occasions for my water heater, sink drain, and HVAC repair. Both times I had Justin come out and I really appreciate his work. He is always on time (ha) professional and really takes the time to show me what the issue is and what caused it so I can avoid having issues in the future. I will always use On Time plumbing because of him. I recently had to have HVAC work done on the weekend and On Time was not only open but willing to send someone out that very next day. Jake helped a ton and had me going within an hour.

Tyson Youts

4 months ago

This is my fourth time using this company for my needs. The employee was professional, pleasant, did a very good job, and went very very far above the call of duty.

L Page

7 years ago

Anthony was there on time, very efficient. Needed help and he showed up quickly. For a small upcharge, they hauled the old water heater up 2 flights of stairs and away! Highly recommend these plumbing professionals.

Christopher Bergmann

3 years ago

Had an emergency, and they made time to fit us in their packed schedule. Technician Tony was great with communication and in fixing our broken AC quickly.

Jamie Crow

a year ago

We had Greg and Jay working on our shower install and they were super respectful and helpful.

Matt Hartman

2 years ago

[Service, Technician] Kevin did a great job installing my water softener! It's obvious to see he is a professional, and very nice to talk to. He made sure I was satisfied with the job and made sure everything was cleaned up. All around great guy and On Time Plumbing is lucky to have him!

Jose Flores

2 years ago

I called On Time Plumbing because I wanted to support a local business. They scheduled a technician to come out the following day to give me an estimate for an unknown clogged drain issue in the basement. Craig and Jordan were the technicians that came to my home, very professional and courteous. They were able to address my issue right away and charged me a fair price. This was the second time I used On Time Plumbing, the first time was for a water heater installation, and I was very impressed both occasions. I’ll definitely continue to use this company in the future. Thanks again for the great service!

Cameron Genteman

2 years ago

Very professional and showed up on a Saturday at the drop of a hat. Took care of my problem and prevented me from spending any more money than I had to. Highly recommend!

Matt Plank

a year ago

It was a cozy 59 degrees the night before. Brrrr. We called the next day based on stellar comments from over 1,500 online reviews. I spoke with a very pleasant Lisa, who sent Anthony C. over just hours later. Anthony quickly replaced a part and had us up and running in no time. At my inquiry, he also educated me on different systems for when the time comes that we need to replace. We are all happy and warm campers over here. I highly recommend this company!Fast forward a couple months, and we found ourselves again without heat. I knew who to call. This time I spoke with Axel, who had Chris G. over the same afternoon. Chris G. had the problem diagnosed within minutes. He then drove to get the replacement limit switch and had us up and running in no time. He was also kind to explain everything he was doing, which I greatly appreciated. Another wonderful experience and a once again warm home. I'm beyond impressed with this company!

Pete Watson

3 years ago

With all the recent rain I feel fortunate that when my sump pump failed it failed to turn off. Now on to the real reason you’re reading this review.We had On Time Plumbing come out to the house to troubleshoot this issue. The float switch had failed and the unit was dated. We also have a water powered back-up that when originally installed was wrong and ultimately pumped water into the sump rather than out.With our dated unit we chose to go with a new half horse power pump. Our technician was Willie who had to go get the pump and some other supplies to complete the install. While installing the new pump he noted the reason for the water back up not working correctly and installed an additional check valve in the system. Willie was courteous and shared a lot of information on the system. He also installed the new system in about an hour. When Willie was done he thoroughly explained what was wrong and how he fixed the issue to my wife and me.Ultimately, if I have future plumbing needs I will be contacting On Time Plumbing and requesting Willie if available.

curtis glass

2 years ago

We had an excellent experience with On Time Plumbing, Heating & Air! They came out within a few hours of receiving our call and unclogged our drain in a matter of minutes. We will definitely use them again!

Brenda Roberts

a year ago

Brandon serviced my drain stoppage. He was very professional and knowledgeable. He gave me information that made sense. He also let me know he thought he smelled gas. I had Kansas Gas come out and they said I had a large leak. I have not had a sense of smell for years and of course did not smell gas. I’ll be getting a gas monitor for the future but Brandon potentially saved my life.

Steve W

9 months ago

Easy to deal with—very responsive in urgently need repair. Very professional in discussing the problem and options.

Kevin LeCours

3 months ago

I am an out of state land lord. I saw their reviews, got the help I needed that day and my tenant was happy with the repair. I thought it was more than a fair price for the work they did and I will be using them again in the future. Would recommend!

Austin Christian

3 years ago

They did an amazing job! They diagnosed both my problems quick and fixed it quicker. I would definitely recommend On Time Plumbing and will use them again.

Heath Larson

2 years ago

Plumber Jeremy was very communicative, professional, and came out on the same day. He took care of the problem quickly and even gave me an idea regarding a future purchase that could help enhance a part of my house and that I could perform myself. Thank you!

Judy G

2 years ago

Sam and Willy were very prompt and courteous. They efficiently made needed repairs. Will definitely call again if needed and recommend to others.

Rachel Cabell

6 years ago

Great experience! Techs were very timely and professional. Quickly diagnosed the problem and thoroughly completed the work. I was very satisfied with the service.

Roy Adams

a year ago

Greg showed up on time, which was appreciated. He was very professional and friendly. He diagnosed and fixed the problems quickly and for much less than expected!

Linda Snow

5 months ago

On time and very fast. they showed me the broken parts. Made sure I saw that it wasn't leaking when they were done.

Barbara T

7 months ago

Jake with On Time was able to show up within 30 minutes of me calling and fixed the issue within 30 minutes. Very knowledgeable and I appreciate how efficient he was. Would definitely recommend!

Mr Terpy

5 months ago

Greg was very nice and courteous he squeezed us In last minute and got the repair done quickly. Definitely recommend especially on price and good service

Ron Mertes

2 years ago

Willy was great,
Called before he came over so I didn't have to wait for the entire block of time. Very professional and tried to repair disposal before selling me on replacing.

sharon martinez

11 months ago

Jake was polite and knowledgeable as well as on time. Office scheduler was polite and very understanding. Got me on schedule right away.

Mark Ingram

a year ago

Both technicians were extremely helpful, professional and polite. Work was completed quickly and my mom was extremely pleased with the experience. Awesome job guys!!!!

Louanne Gilbert

7 months ago

I would highly recommend Willie, he was very good with information and did a great job on fixing the problem.

Jeremy Ysidro

2 years ago

Jeremy came out to help us and he was very helpful. He got everything he needed and got us up and running with our washer in no time. I would definitely recommend them.

Ken Ellis

2 years ago

[Problem ResolutionWillie repaired the faucet in my master bath. The aerator was stopped up and needed to be replaced. He made an extra trip to procure a new one which allowed the water flow to return to full force. He was very professional and I would gladly recommend his services to anyone.

Josh

4 years ago

Excellent work done, technicians explained everything to my satisfaction. They worked quickly and helped direct me to who to talk to for payment options. I liked receiving a notification on when they'd be here and getting a follow-up call shortly after. Price was lower than I expected even in spite of having to do more work than I anticipated before initially calling. Even arranged a city inspection with the price to ensure everything was to code. Extremely happy with the entire experience. Will definitely use again next time plumbing services are needed!

Kim Clawson

3 years ago

Love that I received a text when the technician was on his way. Friendly technician, good work, price was fair. Will use this company with my other properties.

Matthew Worthy

2 years ago

The tech was knowledgable and professional. Most of all he was honest and made a simple fix instead of replacing the whole unit. The company has great work ethic.

nate jackson

4 years ago

These guys were really great to work with and helped handle my home warranty claims flawlessly. Would highly recommend them to other individuals with plumbing issues. Only complaint is that they don’t accept AMEX cards which is what I typically use.

Michael Wellman

2 months ago

Ac repair on a Saturday morning. Good communication, didn't attempt to up sale or gouge me.

Daniel Sullivan

2 years ago

Our initial experience with Jeremy installing our new kitchen faucet was great! Very friendly and professional and he wore a mask! Then the problems began. I set up a second appointment with Missy to have Jeremy come out to fix a leak he had bid on, that we had in our basement. That appointment was cancelled by Missy saying Jeremy’s helper wasn’t available and we rescheduled for another day. The day of our appointment Jeremy called me once again telling me his helpers son was sick so he had to cancel. He told me he would discount the job because of the cancellation. I called the office and Missy rescheduled me for another appt. That day was yesterday and I was completely forgotten and Jeremy never showed. I called the office and talked to Nina telling her I had waited 4 hours for Jeremy and he hadn’t come out. She said she’d have him call and now, 24 hours later I still haven’t heard from him...

Dominique Duque

2 years ago

My water heater had to be replaced and Brian did an exceptional job installing, was earlier than the window given and did more than what was expected. He ended up saving me a lot of money in the end. It is truly appreciated. Would use again and will recommend.

Summer Graham

3 years ago

This company is great. Had a minor set back with a company before them but this company came out ready to fix and repair no matter what. Great family owned business that holds the stands up for other companies. They wont disappoint you. Thank guys!

David Marck

3 years ago

Mr. Willy and Mr. Kevin both provided exceptional service today. They went above and beyond all expectations. From my family and I we thank you both as-well as your company for hiring such excellent tradesman. Keep up the great work!

Bryan

3 years ago

This was a horrible experience for me. I was initially told that at max the job would cost $4,200, so to give a little wiggle room we financed the whole $4,200 just in case. After the job was completed I had a one line invoice just stating the job was complete charging me the whole $4,200.The job was completed early January and they have yet to complete their end of the paperwork for me to pay it off.To top the experience off I was told that I would not need to be home to solve the issue, it was the main water pipe leading to the house. I was called at work by the rudest plumber I've ever worked with saying that if I didn't come home before lunch time he couldn't do the job. I called back to the main office to try to get this figured out. A load of needless stress and a sky high bill for 5 hours of work. I would never recommend this company to anyone.

Bianca Iacopelli

2 years ago

The plumber was very quick to respond to an emergency call on a Sunday. He replaced the broken water main valve quickly and with a valve that will be easier to use and less prone to breakage. He was friendly and courteous. Would definitely recommend.

J B

3 months ago

They charged me $180 to come out and tell me I had a leak, Would not recommend. The two guys who came out were very nice though I just don’t see why a diagnostic that took 20 mins would cost that much.

L C

a year ago

Technician Willie as prompt, knowledgeable and friendly. He resolved the issue quickly and was helpful on how to avoid the recurrence in the future.

leslie wallace

a year ago

Thank you Justin and Preston!! I greatly appreciate your professional and dog friendly approach to all the work we needed done. I will be using On Time from now on and will recommend to everyone I know.

Barbara Fox

6 years ago

We had great service, the problem was solved quickly and professionally. It was great to have someone come that was so nice that I felt I could trust them in my home. I will definitely recommend them to others.

Leonett Hodges

2 years ago

Kevin was very kind and professional! He got our toilet back up and working very quickly. I would use this company in the near future and would recommend them for your plumbing needs.

Rebecca B.

2 years ago

I am very happy with this company. They came out on time and worked to find the issue of the clog. Craig and Anthony were professional, polite, and explained the steps that had to be taken. I would recommend and will use this company again when/if needed.

Stephanie Battisti

2 years ago

I believe our repair man names was Willy. He was very friendly and handled all of our issues professionally and even suggested a few things that could save us money in the future. Best plumber we have ever had come over!

Quingar

2 years ago

Floor drain in basement was backing up, was able to snake it. Original tech was unable to make it, but company was able to assign another tech quickly and he was able to work me into his schedule. Very open and upfront with any issues he saw. Would recommend again.

Marlon Woolcock

3 years ago

I had an issue where I woke up to the basement ceiling falling down from it being soaked due to a leak in the kitchen. Jeremy responded within an hour of the call. He was professional and clear in his explanation of what he found the leak to be and where it was coming from. The garbage disposal was replaced and he started Stovers for the water damage for me. It really helped.

Shirley Gray

7 months ago

My husband installed a new hot water heater and was having trouble getting it to come on. I called On Time Plumbing, Heating & Electric on New Years Eve day, (which was a Saturday). Justin called back within 5 minutes and was able to walk us through getting it to work.

Cameron Gross

a year ago

This company went above and beyond working with home warranty company and making sure we were treated right! Brandon came out and Crystal on the phone. I wasn't present for the install of the new system but husband said the install team was just as good!They were knowledgeable, efficient and got the job done quickly!

On Time Plumbing, Heating, Cooling & Electric