Best Main Line Cleaning in Tucson AZ

After some phone calls I was able to get ahold of the owner and sent out a couple guys and they made it right. He apologized and explained some transition problems as new owners.

I will continue to use DrainMasters! : )

I have been a 20 year customer of DrainMasters. Once or twice a year we have to have our sewer line cleaned. We have a 225 foot line and reminded as we always that the person they send out would need two cages of rooter line since each cage is 175 feet. The driver showed up with one cage and says his truck only has one when we asked him about the second cage. In the past they gave a 30 day guarantee so we agree to have him clean the line and then he says don't worry he could tell he got the clog. Two days later our line is backing up again. I call, explain the situation and the receptionist apologized and says they will make it right and asked what time will work. I tell her I'll call right back so I could check to see what time would work. I call back 5 minutes later and a different receptionist answers. I explain again the situation and tells me there no longer guarantee the work and that they no longer piggy back two cages together unless we pay $750 for some other service. I asked why they just didn't tell us they don't do anything over 175 feet and why they agreed to send a driver out that had two cages. She again said they don't guarantee the work. I told that wasn't right and I said we would take our business elsewhere. She just said okay.

We have had Cale out to address several issues. Definately will be my 1st call in the future. Pricing was competitive and I appreciated getting text messages when folks were en route.

This is a great business to use. Chris who helped us today was so fun and friendly. He was great to our dogs, and definitely knew what we needed done and di it in an extremely timely and professional way. I would recommend this business and Chris any time.

George was able to fix our toilet issue quickly! He was professional, courteous, and knowledgeable! Thanks George!

Rob is an excellent technician coming over to my future home. He did a great inspection on both units was very informative took his time came on a timely manner highly recommend intelligent design air conditioning heating and plumbing.

I sent them several text questions regarding a leak I needed to have repaired. They never responded.

Another company, Taz Plumbing, called back within 5 minutes and was out to do the repair, on a Saturday, within an hour.

What a difference between the two companies!

Cummings went above and beyond to meet my expectations. We had a complete replacement of our plumbing, and, although it took longer than projected, the work was good, and they added a few extras at no additional cost.

Technician Austin Hess came out to our home to do the plumbing evaluation. Austin was very professional and followed the social distancing rules and precautions by wearing a face mask, gloves and booties. He was super knowledgeable about everything we discussed and also made some great recommendations. He definitely represented the company in the most positive way. Before leaving he also reminded us that Goettl does things the right way, not the easy way.

Knight Owl Plumbing is simply GREAT
Anthony was so professional....I will recommend him to everyone.!!
I am elderly...Anthony went out of his way to help !!
Fair price..!! thorough work and responsible cleaning and Covid responsible....Went above and beyond
Thank you Knight Owl...!!

Paul was excellent! Communication was good, friendly, job well done and very quickly resolved. Hes also friendly towards dogs.

Plumbing emergency. Sent plumber within one hour of phone call. Plumber was professional. Set to work immediately. I can’t imagine anyone would have done better faster.

Go with these guys every time! Had a clog in our shared/common kitchen line with our neighbors. The home warranty assigned a company that had no idea what they were doing. They told us that we did not have a sewer clean out, adding that would need to pay out of pocket to have one installed. Our HOA recommended calling Bio Remedies for a second opinion. I'm so happy I did. I spoke with both brothers who contacted me within minutes of submitting a query online, - Ken and Steve - who both confidently reassured me from the get-go that they could fix the issue without any installation! When Steve came out, he saw immediately that we had TWO sewer clean outs! The clog was fixed within minutes and the cost was cheaper than I could have imagined. Thanks, Bio Remedies! I've found my go-to plumbers for life.

This company is amazing!! They helped me over the phone with water heater issues. They are an honest company I would recommend them to anyone!

Superior Plumbing did not respond with a quote to fix my plumbing issue.