Best Heating System Installation in Tucson AZ

Worked with me on my appointment and where very friendly and efficient

These folks were amazing! Super efficient and kind the job is beautifully done and the system works phenomenally! Would definitely recommend then!

I most recently had the pleasure of meeting two of Intelligent Designs project managers - Stacey & Taylor. Both were very professional & knowledgeable & were able to provide competitive custom quotes for total system replacement for two of my clients.

Roy was superb! Professional, timely and knew exactly what needed to be done. We were in a crunch on a Sunday and he did an amazing job of getting things corrected and running quickly. Great knowledge and ethical - hard combination to come by these days - highly recommend!!

We woke up to a flood on our first floor and I called Cummings who came within 30 minutes of the call. It was early morning and they got right to work letting us know what needed to happen. They also called in the Restoration Team to start drying out the place. It was a great help not having to figure out what the next step should be. Over the next week they were here when they said they were going to be and I appreciated the text to give me a heads up on when they would arrive. They were very conscientious about the work. Levi and Jack did a great job for us, and the customer service of the office staff was excellent as well. I appreciated their professionalism and their help throughout the process. I would recommend them without hesitation. Thank you so much for helping us to minimize this otherwise painful process.

Changed out the master bathroom toilet. Did an excellent job. I didn't think he could do it without some help. I was wrong. Nice job!

My husband had used the website to schedule an appointment for a drain cleaning. We got a text confirmation for an appointment between 2-6 the following day. The day of the appointment no one showed up or even called to advise of a change. Once we called customer service, a representative said the appointment had been cancelled due to an unknown reason. He also said to next time call to schedule an appointment since the website is unreliable. What was also upsetting is that he didn’t seem to care about the issue. It’s unprofessional that we waited around while no one cared to notify us that our appointment had been cancelled. I’ll have to look elsewhere for a drain cleaning service.

They did a maintenance check on my air conditioning system

These guys are pretty great I am mainly going to the repair shop but they're very friendly and they seem to know what they're doing

The Technician was very thorough and answered all of my questions. I especially liked how he explained each of the repairs required and showed me the damage that had happened to my system. I will be using Cool Willys from now on for all of my HVAC needs !

William is a thoroughly knowledgeable and personable member of the staff. Since Emmco days, he has followed and taken solid and good care of our Rheem unit for some years now. We appreciate his excellent work and highly recommend him and Done Rite for anyone needing their services on HVAC systems.

We've used Swanson twice. Once to snake the kitchen drain, and the another time to install a new kitchen sink and faucet. Both jobs were done efficiently and professionally, at competitive rate, without any games.

Excellent customer service.

Brian and Ricky came today and quickly installed a new toilet at our home. Prior to this, they repaired other toilets in the house. Very good work.

On 10 August, we had just had a tiling job finish in our home, including in our bathrooms. We were going through the house looking at the floor and noticed that the toilets had been backing up into our roman tub in the master bath. We reviewed yelp, worrying about the cost of an after hours plumber (it was around 8pm), and saw excellent reviews for Silverado. We took the chance and gave them a call. I explained the story to the dispatch and he told me he would call the plumber and he would be in touch shortly. Within 5-10 minutes Tom called! We answered some additional questions he had and he told us he would be at our house within 20 minutes. Tom was very prompt and very friendly (especially given the hour!). He took the time to look at our toilets and showers in the home and then look around outside for a cleanout valve. He explained each step along the way and answered all of our questions. He promptly went to work getting us fixed up and was finished in no time! He advised us to think about having a camera inspection and possibly installing a cleanout valve to make any future visits a bit easier and cheaper.

The total price was extremely reasonable and about half of what we had been fearing! The receipt and summary of services was emailed immediately to us and within a few days, a quote for the camera inspection was also emailed.

The office staff and Tom were amazing! He helped deescalate a stressful situation and we will be using him again if needed! Thank you, Tom!!

Edit:
We have had Tom back out twice. The first was for a free quote on a drain for a water softener we just purchased. He came out on 16 August. We were so impressed by him and this company during our emergency situation that we wanted to see if the price would be better than what we were quoted by another company. I scheduled an appointment and Tom was kind enough to call when he was on his way to provide an ETA. He was already familiar with our home, so it was quite quick. He also reviewed different options available to help me make an informed decision.

Tom came out again in another emergency type situation on Saturday, 20 August. The original issue we had of water backing up into our shower was happening again. This time we requested the camera inspection discussed at the first visit and we are so glad we did!! He climbed on the roof and sent the camera down. He found a 2 piece of tile lodged in our pipe, currently in the front yard, from the tile job we just had completed. He explained what it will take to remove the tile and steps to take to prevent further backups until that time. He allowed us to climb on the roof to see exactly what he was looking at and take pictures to submit to the floor company for reimbursement. Tom was again extremely friendly, knowledgeable, and professional. He is extremely honest and straightforward and is always willing to answer our questions. He provided the quote for the job via email in a very timely manner.

While we are a little sad to have such a close relationship with our local plumber already, we couldn't have chosen a better company!! We will happily recommend them and Tom to any of our friends! Thank you for your hard work!!

Superior Plumbing did not respond with a quote to fix my plumbing issue.