Description
Parker & Sons has been serving Arizona residents since 1974 and is now proud to provide quality air conditioning, heating, plumbing and electrical service to the Tucson area.
SERVICES
A/C system maintenance, A/C system repair, Heating system installation, Heating system maintenance, Heating system repair, HVAC system maintenance, Install AC, Repair HVAC, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system repair, Install thermostat, Thermostat installation, Thermostat repair, Installation, A/C filter replacement, Cleaning, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Plumber services, Electrical fixture installation, Electrical fuse changing, Electrical heat resistor changing, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Electric car charger installation, Fan installation, Fan repair, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation,
Reviews
William Bigelow
4 weeks ago
Mike Sepulveda was prompt, courteous, and understood what we required.
Andrew Branch
a month ago
Great service for a great price and included warranty
Great workers, very pleased with the service and the work that was done. Never had to have this type of work done before, so i dont know much about the market for this kind of thing..But i have the nicest hvac system on the block now and they answered all my questions.
I rarely take the time to write reviews; however, I feel like a review is definitely warranted in this situation! We had two employees from Parker and Sons, Elton and Jeff, come to our house to investigate a smell coming from our washing machine. They identified an uncommon problem with how the plumbing had been done previously (the drain going to the sewer for the washer was too high on the wall, causing too much dirty water to be retained in the washer hose going to the sewer). Besides their competency in being able to fix the problem (we haven’t had smell issues since), there were a few things that really impressed us about them. First, they were both extremely polite (Jeff, especially would use the terms “Sir” and “Ma’am”). Second, even though their project was taking into dinner time, they willingly did an extra part (fixing drywall) that I have seen other plumbing companies not do. Third, I don’t know that they would have fixed the drywall, but the more junior of the two had mentioned that they would. At that time I don’t think he had communicated this to the more senior one, but the more senior one said, if the junior one had said that they would do it, then they would do it. They kept their word! Overall, I was very impressed with their service and how professional they were! I recommend them!
I have used Parker and sons for many years they have always been professional, clean ,polite ,understanding ,and on time. This is a very good premium shop.
Jeff H. Was extremely patient and explained my options with pros and cons of each situation with no pushy comments and felt comfortable with my decision.
I will use them again!
Quoted and installed an outdoor ceiling fan in one week. Everyone was prompt and professional. Fan looks and runs great and price quoted was final cost. Will now use this company for all my hvac and plumbing needs. Ivan and Andrew were wonderful.
Javier Vasquez
3 months ago
Great service decent price very good knowledgeable employees who answer any question you ask and explain everything that they do.
I’m very pleased with the service Cameron Bryant from Parker and Sons gave. Cameron came and fixed my raggedy old faucets and stems to perfection. He was very pleasurable, courteous and professional. I will definitely call them again if needed.
They came within the time frame given. Called to let me know they were on the way. Explain the problem and did what they could. Provided estimate for the job. Would highly recommend.
Angelyn Bayless
a year ago
Very professional and friendly technician. Didn't charge a fee for diagnostics and were able to fix the problem quickly. Wore booties to keep my white carpets clean!
Rail Oaks Ranch
4 months ago
They did an excellent job and were very thorough.
Parker and Sons responded to an emergency water leak immediately and they were able to locate and fix the water leak quickly. Customer for life.
David Kerrigan senior plumber came to my residence very soon after I had contacted Parker & Sons .He contacted twice by text to let me know he was on his way. On arrival he reviewed my plumbing issue with me and suggested the remedy to the problem. David is very professional and easy to talk to I really appreciated his experience and ability to solve the issue. Thank you and I will definitely recommend Parker & sons to my friends going forward.
Mark did fabulous job let me go to Lowes and pick up new faucets for both bathrooms. We called for one bathroom, were water caused a fountain. Now both bathrooms look so pretty thank you Mark and Parker and Sons. You saved the day
Technician John was very knowledgeable. He ran thorough diagnostics to isolate the issue and worked toward repairing the problem.
Steve and Jeremy were very kind and showed me the footage of their camera findings. They explained the situation with my system and what solutions were available.
Michele Ganey
5 months ago
We were so impressed with Alec!! He did a fantastic job. He was polite, calm, and knowledgeable. He was very experienced with manufactured homes. We felt we got our money's worth and more. Would highly recommend!!!
Angel and Cruz were the absolute best. We have used Parker and Sons for 16 years, they installed our last unit too. Angel and Cruz worked tirelessly from 7-6 without taking a lunch or break. They stayed in the job the entire time busting their butts! They are a great representation of Parker and Sons!!! I can't thank them enough for all their hard work!!! I sure hope they get recognized for a job VERY WELL DONE!!!! Thank you guys!!!
David Devencenzi
4 months ago
Raymond came through and fixed my a/c. Was very knowledgeable, respectful and found and fixed the issue almost right away! Thank you
These guys were great. I called after hours and they were here the next morning. It was a non urgent repair but they respected my time and really got to us quickly. Steve Tassin was very friendly and knowledgeable about the plumbing repair. He did a great and thorough job. We will definitely be calling these guys again when we need our plumbing fixed.Thanks
When we scheduled this Parker & Sons service visit we asked for Mikey Martinez. He is the best technician that has ever worked in our home and this is the third job he has done for us. Mikey call in advance, arrived on time, diagnosed the problem, and completed the repair in less than 15 minutes. You could not ask for a more professional, motivated, nor congenial service person to do work in your home. Thanks to Parker & Sons and, especially, Mikey Martinez.
Ryan D was super friendly and did fantastic work. Highly recommend.
W have a “tankless water heating system…. water heaters that are “Tankless” are kinda scarce in Arizona, but Christopher of Parker and Sons waded in, isolated the problem and gave me my options with price attached. We both are expecting that the original vendor (German) will honor the warranty but he provided immediate alternatives and prices.No one likes repair hassles and Christopher was prompt, clear and professional as to the ways ahead.It why we are on Parker’s monthly plan …. When things go wrong, they are here and with us
I called yesterday to report a leaking hot water heater. Within 24 hours I have a new unit professionally installed, a moisture remediation process started, and a claim to my insurance company opened.I chose Parker & Sons because they are very professional, courteous and competent. I have had other work done in the past (New HVAC unit installed) and based on these experiences I always call them first for any major system repair.
Had water pressure reducer installed. We had a few issues that the plumber handled very professionally. I am very pleased with the results.
Carol Neuhauser
a year ago
Alan was here on time and did a great job. He was professional and friendly and explained everything he was doing. We are very happy with the service!
Janine Manemann
2 weeks ago
Elton was a knowledgeable plumber and had past work experience that qualified him for my current problem. Additionally, he understood the issues older homes have and educated me quite a bit.
Thomas Brossack
3 months ago
Quick polite professional service. Very easy to book an appointment. Technician who assessed and completed the work was very skilled and respectful of property any time. Also, between the Parker dispatcher and the technician, kept me informed on arrival times and scope of work.
Mary Campbell
2 weeks ago
The team, very professional worked from the moment they arrived and until the AC was installed. Installed HVAC system AC/Heater Great Job!!
Allison Drenner
3 months ago
Saul was responsible, professional, friendly and helpful
Victor Campos
3 weeks ago
We called Parker & Sons because our upstairs unit was running all day and not running at optimum levels. Peter came out the same day and was very helpful. He assessed the system, reviewed the performance metrics of my old unit and talked to me about best options for me. We agreed on a solution and he got straight to work. He was done relatively quickly and showed me the performance metrics after. It was definitely better than before. Bottom line, this unit is over 24 years old. We're surprised it's still working and Peter got us to at least make it past this summer so we can do a replacement over the winter.Thank you Peter!
Our technician was very conscientious even to putting booties on. He answered my question and gave a lesson on how to best use the air purifier. He did not sell items but made a recommendation for a surge protector. I liked him!
Johnathan was amazing! Thank you so much for the prompt and thorough service! Will be recommending Parker and sons to everyone!
Water was backing up in the kitchen sinks and ending up the the washing machine! Lines needed to be flushed!
Brandon Lowery
a month ago
Gabriel D. was a pro!! Quick, courteous, informative, clean, and... did I say quick? Around breakfast time I had contacted Parker and Sons and scheduled my appointment online. Gabriel was sent and by lunchtime my kitchen sink was fixed! Thank you!
Jama Dluehosh
5 months ago
Ryan Decker was on-time very thorough and friendly. He explained what he was doing, offered helpful suggestions and clearly explained options for improving our system.
Replaced my 15 yr AC unit within 3 days. Installed more efficient unit with crane / new duct work & thermostat system. Set up a finance option since AC units are not cheap.Had there instal done in one days work.Answered all questions had. Not sure if they’re cheapest prices , but they did a solid job.
Wonderful customer service. Super nice technician. Able to get appointment next day that worked with my schedule. Tech did a great job installing a new 220 volt circuit for my new dryer. Would definitely use this company again.
Kishan Persaud
a month ago
Came within a day of issue, fully transparent on replacement cost and had me up a running in just an hour.
Chris Vaughn
2 months ago
So my swamp cooler died and I wasn't thinking about spending the kind of money that I did. But. I met with a guy named Dan wilkins from Parker and sons. They partner with Home depot Financing was available so I decided to take the plunge. I signed the paperwork less than 24 hours later. A whole crew showed up to my house and within one day I had a working AC unit. Installation is not yet complete but my house is cool and for the price that I am paying. The service was amazing. The unit was installed and up and running in a total of 6 to 7 hours. The only thing left is my electrical upgrade that comes with the package. As of right now I'm giving them 5 stars . The hole crew was fast and friendly . When it comes time to get service done I want these guys .thanks Quinton also Steven and Anthony the were all great guys Sorry for not mentioning by name the ones that I don't remember but I guess I had the wrong great guys I would have any of them come to Work at my house anytime. But for sure I definitely want Quinton Stephen or Anthony to be my service guys.
Joann Malta
10 months ago
I called for the electrical services offered and the repairs were performed the following day. Very satisfied and I will return for additional services offered.
Joe “Veteran” Drummer
a month ago
Very highly recommended to repair any electrical failure. Very professional technician's Ricky and Alex showed up on time and diagnosed the problem and repaired in minimal time! Thank You!
Shea Zimmerman
9 months ago
Nate was very professional and knowledgeable. He immediately put me at ease by narrowing down the issue was with a blown fuse which he replaced right away. I appreciated his thoroughness by checking the AC and thermostat to make sure there were no other issues. All of my questions were answered respectfully and honestly. I will definitely be using Parker & Sons service again! Thank you for giving me peace of mind.
Return of the Schaef
a year ago
I only gave them four stars because I never give out five star reviews. I never give out five star reviews because nobody is perfect. However, Dave and his trainee Travis we’re great. They showed up on time, they were very professional, and very helpful. The price was a bit much, but I’m willing to pay a little bit more for good quality work. Great job guys!
Needed two light switches changed. They tech was excellent but the cost seemed very high. Job took less than 30 minutes and cost was well north of 300 dollars. IF I had been quoted a price on the phone when I made the appointment I would likely have looked elsewhere
Candace Campbell
a month ago
New mini split works great however installation was disappointing. Techs were given verbal approval for a suggested install change however they did not install as explained to me - nor did they tell me when they deviated from the given explanation. This has resulted in a very unattractive outcome. Had they spoken with me I would have suggested a shift of just a few feet. They also did not inform me of the damage they did to a planter and yard decor. Pretty disappointed with lack of communication and very displeased with visual end result.
I have called out Parker and son for my AC issues and drain issues.. both times they have been extremely wonderful, professional. Highly recommend!!!!
Dan Seitsinger
7 months ago
Gabriel and Jeff arrived on time and looked at the problem. He then proceeded to give me the estimate for the work that was needed to correct the problem. Gabriel supervised Jeff during the clean-out. The problem was solved when we all walked away for about 2 minutes. When we returned to the bathroom, the problem was fixed. Gabriel double checked and triple checked the toilet and things were ok. We both agreed that the water pressure was extremely low on the toilet and a new one was recommended by both of us. It's a LOW WATER USAGE TOILET and is ALMOST WORTHLESS IN MY OPINION. GREAT JOB by Gabriel and Jeff!!
Donald Mulvaney
a year ago
Electrical repair found the short in the line which resulted from a new cabinet installation. Very professional and clearly cared about finding the source of the problem.
Kristin Esty-Ibarra
a year ago
Our hot water pump stopped working. We were given several options, and the response was customized specifically to what we said our needs are. They were responsive, accommodating, give us options to choose from, and let us know of additional items to look for.
Constantino Nuzzo
7 months ago
Nate showed up on time, he was friendly, professional, and knowledgeable. He answered all our questions and inspected our heating system
Steven was very professional and considerate. He did a great job fixing our problem. I highly recommend Parker and Sons!
I am always hesitant to call the “large guys” and I consider Parker and Sons one of the “large guys”. In this case, my main water line was clogged and we could not do dishes or laundry. I called a smaller company on a recommendation and the dispatcher told me they were booked solid, couldn’t come out until tomorrow from 5-7 after hours and it would be time and a half ($192 an hour). Called Parker and Sons and dispatcher said they could be out today, the tech would call when he was 30 minutes out, and explained all the billing. Got a call shortly after noon and Sam the tech got here within 20 minutes. He diagnosed the problem, gave me options, and then fixed the problem in a little over an hour. He tested everything twice to make sure it was working correctly. He even gave me some advice to go and get some enzymes to put in the water line. Sam was great and very polite and friendly. The price wasn’t cheap but it was about what I thought I would pay. I would use Parker and Sons again with no hesitation.
Tracy Barlow
3 months ago
Joey was quick, thorough and knowledgeable. Couldn’t have asked for better service!
David Trueblood
2 weeks ago
Marc was a very knowledgeable, friendly, and professional.
Kim Burge-Dowling
2 weeks ago
The plumber was very nice but he did not finish caulking around one of the toilets and the service was extremely expensive. Close to 2000.00 to install 1 toilet and fix another.
My AC went out and I called 2 other companies and no one could come out for at least 3 days. But Parker & Sons was able to come out the next day and service my AC unit! 😁
Very knowledgeable. Explained all of what he was doing. We will be using them again for our needs.
Great couple of guys. Very knowledgeable. Very competent. Great to talk to
Fredric Schmidt
a year ago
Great service all handled the same dayJosh was out at 11 am to look at it and Tim showed up a 1pm with the new water heater and we were done and gone by 3All perfect all cleaned upThank you !!
Marcia Lunsford
a year ago
This company is wonderful! We needed to replace our evaporative cooling system with air conditioning. Rick and Rob were able to guide us on what system would work best for our home. They got our system ordered in a short amount of time. They kept in touch by email to make sure we were informed every step of the way. On the day of install they sent Ruben, Alan, Josue, and Jeremy. They were on time, professional, polite and performed a flawless installation. They cleaned up after themselves and made sure we understood how to use our new system. Alan even made sure when the old furnace was removed he made the area look nice and did not leave a gaping hole in my closet floor. We now have a beautiful Bosch system that runs exceptionally well. You cannot even hear when it turns off and on and when it runs is completely silent. I would definitely recommend this company for any home needs.
David Bushway
3 months ago
Great job
On time tech was very knowledgeable
Called and got an appointment the same day! Very great do work with. Explained everything. Much needed when things go wrong. Had the fix a plumbing issue today, now scheduled an AC tune up.
Michael Ricketts
8 months ago
I called Parker And Sons yesterday. They set up an appointment for later in the week. This morning I received a call from a dispatcher that said they a that had finished early and could be at our house within the hour.. of course i said yes.. so, Mr Robert Martin showed up!I explained the situation and he went work showing me all the possibilities that could be wrong with the system.. he started the elimination until he found the problem.. it was a switch… he than spent time a Considerable time on the phone to locate the switch. There was only one switch in Arizona and he found it. He then Installed it within minutes, he took the time to inspect the whole system from the roof down! Thank you Parker and son for an excellent job! I will be calling you from now on!Michael RickettsTucson, Arizona
Joel Taylor did an excellent job! He went above and beyond doing his job. He is a great plumber and an asset to your company! We will call him again if we need plumbing service and surely recommend him and your company to others!
Had air handler repaired and technician was quick and explained each step. No attempt at up selling! Just presented straight forward options and recommendations. Extremely professional
Liam was very professional and knowledgeable. He did excellent work and took his time to make sure the job was done well and correct.
Glenda Hodge
4 months ago
Superior. Alec was very nice, intelligent, and a pleasure to work with.
Thomas Wilson
11 months ago
outdoor electrical outage. Located problem (water leaking into conduit) redid the wiring replaced the conduit fixed it. They were in and out in 20 minutes.
Matthew Michael Smith
4 months ago
Great communication, as always, from Parker & Sons. The tech was on time, thorough, polite, knowledgeable and personable. Great service.
Awesome business. Honest. Cesar is a great guy.
Tony Beesley
2 months ago
Great Service! Electrical wire had shorted, so we lost power to our bed room. Technician came out and repaired it quickly, showed me pictures of problem, and repairs done. I think it was for a fair price, and I will use this company again. Thank You!
Cynthia McGrath
2 months ago
Ivan was my technician and he was great. He was very professional and friendly. We have also scheduled for them to come back to do AC maintenance as well.Thanks Parker and Sons!
The Install team was fantastic!! Showed up on time , took all safety precautions, explained everything and cleaned up when they were done. Excellent overall experience !
Kathleen Scott
2 weeks ago
these people were very helpful from the receptionist, who answered the phone,to the repair man that came to fix my AC. They came in a timely manner, and were very courteous and they were able to repair the unit, and I was very grateful.
Kristen Stultz
a month ago
I had a great experience with Parker & Sons. Ivan and Aaron were professional, courteous, and informative! Thank you so much for all of your help!
Victoria Cortinas
2 months ago
Scheduling for the drain service was super easy by following the steps from their websites. Gabriel arrived on time, quickly diagnosed the problem and fixed it. It was great!! Thank you for great service!!
We had a hvac system installed today. Electrical work was needed as well. The lead Chase and his team of Ryan, Hiram and Christian, and electricians Alex, Aaron and Clay were the best. They were on time, professional, kind , respectful and helpful. Filling us in on what they were doing at all times. These guys never stopped working and cleaned up everything before they left. We were very impressed with all of them. We really enjoyed having them around. I would highly recommend Parker and Sons and this group of guys. And the AC is running and I am very happy!!!
Amber Anderson
9 months ago
I wanted to add outlets to the garage. They were able to make an appointment quickly (Called Saturday for a Monday appointment). Two electricians came out and gave me various options. It was in line with previous quotes but they were also able to do the work same day. Did a very nice job even though it took into the evening to add multiple outlets including a hookup for a future electric water heater. Nicely done and everything works without issue! Was nice to get it done so quickly and I appreciate that they gave options for attic drops vs wall cuts, etc
Edgard Martinez
4 months ago
Although service call was fast and my A/C problem was resolved I am very disappointed with the service. First the technician arrived and since there was air flowing through the vents he was going to leave without checking anything else. When I called for the appointment I was very clear about the issue that the A/C was not cooling. The technician had to call back at the office and then proceeded to inspect the outdoor unit. Found out the fan motor wasn’t operating. I got charged $1,251 for the motor (Azure Digi-Motor 10874). I verified online and the price for that motor is $198. The technician also changed the a 40 Amp 24 V Contactor at a cost of $388. Again, checking online the cost for that type of contactor ranges between $10-$70.
Jose and the guys were great! They worked non-stop, we’re polite and kept me posted as to what was going on.
Had a new condo with a backup of the toilet and shower.
Tech was on time and careful to clean up after the job was done.
Resolved the issue directly!!
Ellie Adelman
3 weeks ago
Jesus was quick, efficient, and made adjustments where necessary.
Very good experience. Outstanding customer service from Ruben and his partner. They worked non stop to replace myHVAC unit. Ruben answered all of my questions quickly and was very knowledgeable. He took his time to explain how to work the thermostat and explained about the filter and the procedure that took place when they removed the cooler from my roof. Ruben has good enunciation, so it was a pleasure and a relief to be able to understand what he was saying when we were talking. He took his time to talk to me. A++ for Ruben and his partner.
Scott Forrer
4 months ago
Tech Saul Navarro was very attemptive and knowledgeable was nice an easy to talk to and to understand willing to provide the needed info regarding my unit
Joey was friendly and on time. Good communication.
Jane Kostopoulos
a year ago
Joel was a very nice man he looked very knowledgeable he knew what he was talking about and hopefully we can get this problem fixed so he came here for an estimate today it was more like a diagnostic so no repairs were done but I would highly recommend them thanks
TroyandDonna Carter
4 months ago
We had them do a large electrical job . New lights , Fans wiring , through the entire house . And very happy with their professionalism . very clean work , on time . very polite . Just a good experience . I would highly recommend them . The initial review was a mistake of communication . they fully made it right gave us a discount because of it and proved themselves to be a good company . I was a contractor for 30 yrs and I hold a very high standard for contractors . I would highly recommend them . We will also sign up for their HVAC service . Thanks again for Alejandro and his partners .
Checking the possibility of leaking water supply, they isolated the two meters, identified the source of irrigation vs building allowing us to monitor each in the future.
Our HVAC failed in the Arizona summer, and, with kids and pets, we needed a quick solution. We were able to make an appointment on extremely short notice, and Jonathan was extremely professional and addressed all of our issues quickly and efficiently. We had air again in no time, and would absolutely use Parker & Sons service again. 10/10 would recommend.
Had our RO filters replaced. Roy was very friendly, professional and efficient. Offered to service our water heater, but it turned out it didn’t need servicing. We’ve been customers for over 10 years and have always gotten quick efficient service.
Beverly Teramoto
a year ago
I had an estimate this morning on a water softener. This afternoon A water conditioner/refiner was installed. Techs stayed until I was 100% satisfied. I would highly recommend Parker & Sons.
Priscilla Mulligan
4 months ago
Ryan D & Julio we’re very courteous and very professional while explaining and showing me what had to be accomplished during maintenance visit. And also got the items that were needed to do the job. Very professional and extremely knowledgeable.
I have had a great experience with this company so far. The sales man, Stein, who came out was the third water treatment sales person I have dealt with (2 from other companies) and the first one who I actually wanted to buy from. He listened to me and helped me chose products I am happy about that are in my price range, as well as giving me some great discounts.The installation team that came out - Isaac and Ramesh- was super professional and did an amazing job dealing with the difficulties that my adobe house presented for installation. Their work was neat, efficient, and precise. I would highly recommend this company.
BrandoBanando
2 months ago
Nice and helpful for my dryer plug. Scratched up my floor vinyl though
EDIT: They saw my review and offered to reimburse me the cost to replace the vinyl. Updating to 5 stars, super nice guys highly recommend.
Paula Pikowitz
a year ago
On a Sunday (with guest staying over) sewage backed up into our showers and bathtub. Called local plumbing company's and they were either closed or couldn’t come out for several days. Parker and Sons was so transparent about what to expect. The dispatcher let me know how long it may take to get someone out and what it would cost. Derek called me to let me know when he would be there and then again to tell me how late he would be based on the job he was currently completing. He figured the problem out quickly and the lines were cleared up fast (flap was stuck in sewer line exchange between house and street). Thank you for responding so quickly, communicating timing and getting the job done. Would highly recommend them in an emergency !!!.
We had a problem with our water softener. We called Parker scheduled an appointment and the technician was on time very professional, found the problem right away got us back up and running in no time!
Judy Lackner
6 months ago
4 installers showed up promptly between 7-7:30 to install new A/C and furnace. They were completely done by 2. Everything was done as promised and they cleaned up any mess they made.Gentlemen introduced themselves by name. They were professional and friendly.We are so glad to be part of the Parker and Sons family!
Jane Morrison
4 weeks ago
Peter, the repairman, was the most professional and efficient repairman I have ever met. He took pictures of what was wrong and clearly explained what was not working. He fixed it quickly. I recommend this business for air conditioning repairs.
The folks at Parker and Sons did an outstanding job for me. I was looking for an electrician to install three GCFI circuit breakers at my house, and they did the work quickly efficiently and for a good price. I will definitely use Parker and Sons in the future!
I will not use this company again. I was quoted one price before they started, then they charged much more.
GREGREY preiss
10 months ago
This was a 85 ft run for a hot tub. After spending 30 minutes with the estimator and doting all the i’s and crossing all the T’s we had a Quote for $851. We told the estimator 50amp circuit and sub panel supplied by the Spa Store was onsite and required. When the tech arrived he said this should be a $3600 job and he was unaware of a Need for a 50amp breaker and then used his own sub panel, which he later corrected. The estimator talked to the office at least 3 times and I heard him talk to office about the 80ft run,50 amp service and required sub panel. Clearly nothing was passed on to the tech. You honored the original quote which was great. The tech was great and got the job done. Your price of $3600 is a bad joke. You are more than double the next highest price. Your rate would have been over $300/hr including travel. I had a price for $950 from an A+ BBB Electrician. As good as your service is I will never ever pay your rates.
Beyond amazing!! Called that my HVAC wasn’t blowing air. Ashley got me on a standby appointment and within an hour Manuel was at my door. Very professional and efficient, got right in the attic and made a change in some motor and saved me lots of money and now we are sitting here grateful for the coolness of our home and the good business that is Parker & Sons!!!Much appreciated,Susan Diamant
Sergey Cherkis
4 months ago
Was charged $400 for capping off an outdoor PVC pipe.
Update: After this (initially two-star review), I was contacted by the company and reimbursed part of my initial payment.
Chris Davenport
a year ago
A bit pricier than I'd like, but always good quality work, nice techs, professional and on time. All that you'd look for in such services. We've used P&Sons repeatedly over the past few years. Good company
The service technician Elliot came out to our house he was honest, professional, and a joy to work with. I would recommend him without reservation.
Nathan Spurgeon
a year ago
The short was I had an electric circuit in my house go out. My garage, hot water heater, rig and deep freeze are all on this circuit. The GFCI kept tripping .Parker and sons were able to get me in last minute (after hours and kept their word to charge normal being I scheduled at 230p) while I was at work. Even though it seems everything was working when Nik arrived, he was professional and still replaced the gfci s and everything. Regardless, if his presence scared it into working or what, Nik was kind and professional enough to see it through even with me and lady stressing. Thank you.
Replaced water softener system. Angel was professional and efficient. He was detailed on teaching my husband and I on the operation of new system. Thank you Parker and Sons
Can't say enough about Parker and sons! Installed our water heater on super bowl sunday! Before we had a house full of guest! Thank you
Felicia Wallace
a week ago
I needed a ceiling fixture replaced, and they were able to give me an appointment for the next day. The guys they sent came when they said they would, did the job properly, and tidied up after themselves. Very pleased!
Quick response, next day appointment with heads up text of arrival and on time. Alec was competent, friendly and gave me great options. Work was finished same day and I have not only electrical engineering degrees but worked as a technician myself at one point, and the form and function exceeded expectations. I am now a Parker & Sons loyal customer!
Everyone who has come to the home is very professional and courteous. They all know how to fix things and it is done right the first time. We will only use Parker because of these qualities.
Valerie Tarwater
4 months ago
This was the first time using Parker and Sons. We needed someone to come out in less than 2 weeks. Which what our previous electrician had scheduled us for. I talked to Sue and explained the electrical issue. It wasn’t an emergency but wanted to know why we had no power on one side. I had same day service. Alex came out assessed the situation and we have power again. Alex was professional, friendly and personable. Yes I will use Parker and sons again. Thank you.
Overall Parker & sons did a good job, But the cost seemed high for what was done. There was a leak in a pipe from the main meter line to our home. I found the leak and dug a large area of the affected area. Probably a good foot deep and 3 feet long and 2 feet wide. The repair person wanted to dig a little more so he had an area to work a little easier in. After assessing the problem and giving an estimate (which I didn't have much choice of accepting since the water would keep being wasted if not fixed), the tech left for about an hour to get PVC parts (Home Depot is less than 2 miles away!) The whole repair time probably took 1/2 hour once he was back with the parts. $724.00 for this seems outrageous and I would / will not be using their services again. Right now I have another leak in the same general area, but not the repaired area, but will use someone else to repair.
Shane had a diagnosis within minutes!! His work was excellent and clean. This is the second time Shane has pleased us!!
Everything went great. Alonso, Dave, and Jeff were all very helpful, polite, and efficient. I'll definitely call you again. Bruce
I used this company for two different services, one related to heating maintenance and the other plumbing related. In both instances, the men were on time, professional, polite, and knew what they were doing. I have total confidence in using their services on an ongoing, as needed basis.
Paul was on time after we received a text, email and phone call ahead of time. Paul was knowledgeable and polite. He tested our water in our new home after troubleshooting the water softener. Excellent service!
Tyler was excellent, came in diagnosed two different issues with my AC units, communicated prices and fixed both. Excellent professionalism.
DEEPnMEATY RODRIC
7 months ago
Diagnosis was fast, Joey knew in 5min what would've taken me weeks to figure out.
The two technicians were professional, kind and anytime they had to come into the house they wore shoe covers, and masks. They were extremely polite when answering questions.We were instructed how to use the thermostat, and given a CO2 monitor.
Grace Browning
a year ago
James did a fantastic job isolating and repairing the electrical outage in our spare bedroom. We can't thank him enough.
lynnette castro
a month ago
👏🏻👏🏻👏🏻 Thank you to my technician Marc Aragon. Professional and excellent service. Knowledgeable and detail oriented.
Janice Parker-Curtiss
a month ago
I am very pleased with the job done by Tyler, with Parker and Sons! I would definitely recommend Parker and Sons to anyone who asked if I knew a good plumber.
Kristine Lantz
a month ago
Called in the AC being out 5:30 last night and they were on my porch at 8:30 this morning!!
Karen Boudreaux
a year ago
So I wanted an outlet in my closet. The other side of the wall has multiple outlets and the attic is in the roof space above the closet. I was quoted 1700 dollars for a single outlet installation. I called a family member who I'd an electrician. First question he asked was, is he trying to wire the outlet from down the street?!?!?! So yeah typical electrician trying to take advantage of a single women. Told him to beat feet.
Kelly Murray
5 months ago
Crew was amazing! RV sewer clean out install/link in, and fresh water hose bib added. They estimated, gathered materials, and finished both jobs in just a few hours, AND detected a gas leak as well. Emergency responders from the gas company are here now.
So I respect the fact that you are expanding into southeastern Arizona and I have heard great things about the company. However, I am a little concerned about the recruiting process. There has always been a code of ethics followed among owners in this industry that strongly frowns on trying to recruit employees from other company's by directly contacting them and offering greener pastures. As we all know, good employees are hard to find and with the recent events going on in the world, retention is critical. So when a big dog company arrives and start throwing their weight around attempting to steel good people, it effects the flow of business greatly and requires you to focus your attention on individuals instead of the business itself. Sometimes even making commitments above your financial means just to keep your people happy. Its poor business practice and needs to be addressed. There are companies that have been here for 40 years or more that have keep their business at a manageable size to be able to provide great service. They are not focused on the big bucks at whatever cost. By stealing their people, they are at risk of not being able to continue. Poor first impression of the business practice and people working there. I will continue to stay focused on my employees and my customers. In the end, if I am not able to satisfy them, that's on me.Sincerely,Disappointed
Connie Zingale
a year ago
Daniel was excellent at explaining the features of the water softening system. He checked all the levels and reassured me all was good.
I’ve used Parker before to clear a drain and it was very reasonable. Now I called them out because I was loosing water pressure due to a failing gate valve shutoff so I was in a tough spot already. The initial price was a shocker but when taking off on old fitting he created a leak to an existing fitting and charged me for that one too but gave me a “break” on pricing to fix his mistake. I work in contracting and I cover my own mistakes when possible. He says it’s a per job price but he must make a commission. Shop around folks!!!!!!!!!!
Chelsae Watters
a year ago
I was having wiring issues with a new Nest thermostat in a house we just purchased. I called Parker & Sons and had someone to our house within a few hours. New fuse needed up on the roof A/C unit. Andrew was prompt, friendly, and efficient. He definitely knew what he was doing. Then the same day Anthony came out to give us an estimate for an RO system install. The cost for this was too high- but for a smaller more reasonable cost, he did drill a hole in our granite so that I could more easily self-install our own system. He was also very courteous and knowledgeable. Overall, great experiences and I'm happy with the services provided.
Jennifer Mitchell
5 months ago
I called the company and they were able to send out an electrician in less than 24 hours.Joey came today, he was very kind, professional, and explained everything! He went above and beyond and spoke with the appraiser on the phone so he completely understood what needed to be done.
Mindi Bennett
2 months ago
The tech was personable, punctual and professional. The value was fantastic!
We thought our water heater went out so I called the home warranty and 5 days later they send someone out. They said it needed to be flushed and scheduled that for 5 days later, day 4 they called to reschedule. They came out and flushed it, finally. I paid $400 and it still didn’t work. I called Parker and sons, they came out the same day and fixed what the other company couldn’t. He was smart and so helpful. Thank you so much
Richard Powers
7 months ago
The Parker&Sons technician was friendly, capable and totally professional. He exceeded expectations and kept helping us understand (and smile and laugh). It’s hard to imagine a better HVAC technician than our new friend from Parker&Sons!
They guys that came out figured it out and fixed it fast. They were also kind and professional. Thank you!
Parker plumbing was very informative and efficient. My repair was done on a Sunday. Jerrod was very fast and cleaned up everything.
mario martinez
a year ago
The team was great and Chris helped witht the issue fast. Very reliable and friendly. Even offered other options to prevent future issues. Thank a lot.
Raymond came out, arrived on time and was extremely professional. He inspected and performed all the required maintenance, while also replacing all the filters. This company is a pleasure to work with in all ways.
Cory Ferguson
5 months ago
Raymond was very professional and quick about the checkup with the AC.
thank you for the work. Johnathon was very professional, polite and respectful. did he a great job i recommend Parker and Sons for your AC needs
Chris Phillips
a month ago
These guys were awesome!!! Alex was prompt, professional, and wonderful. Helped me to save a little money on my estimate by removing items i did not need and helped me find the most efficient way to complete the service!
Very knowledgeable, and walked me through the best way to fix my AC.
McKenna Henninger
a year ago
Parker & Done had been wonderful! As new home owners it is really helpful being able to call them for almost anything and with the family plan it is an excellent value!
Richard Feinberg
a year ago
I appreciate the fact they are very responsive. Very proactive in bringing potential issues to my attention. The work is quality, not rushed, and very professional. I requested the same member the service team multiple times and have always been satisfied with his performance
Added a device to protect the compressor from hard starting to increase the longevity of the compressor. Felipe was very professional and inspected the A/C for summer readiness and found it operating at peak level and was very proficient at hs work.
Excellent experience from sales to installation. & the closing walk through
Parker and Son's electrician, Alejandro (Alec) is the absolute best. He is our electrician as long as he is here in Tucson. We've never had an electrician that we trusted as much with our home electrical needs.
David Fontaine
a year ago
Ryan LaBarr…remember the name…Ryan LaBarr. He called far enough ahead to give us time to expect him. He was professional and incredibly amiable. Super knowledgeable, fixed our problem quickly. I will definitely use Parker & Sons again.
Alma Estrella
6 months ago
Steven was super knowledgeable and very helpful. He was straight forward with what was able to be done and what needed to be fixed.
Technician did a great job and and developed my trust in the Parker Organization
Patrick was awesome! He is exactly what I have come to expect from Parker and Sons! Top notch job! Thanks Patrick!
Kevin Rathburn
a year ago
Patrick was great. He checked our HVAC system and noted some issues. He explained the issues and took care of them quickly and efficiently. It could not have gone better. I will definitely use him again.
Estimates for things he tried to upsell were ridiculously high. He tried to tell me labor alone to replace a warrantied condensor fan motor would be $498. He also told me dirt was getting in my system likely due to filters not being replaced often enough. I change my air filters on the first of every month. When I told him that and I saw my filter and it wasn’t even dirty, he told me that the blowers are so strong that a regular air filter isn’t usually enough. He tried to upsell me an electronic air filter for $1634! A quick YouTube search explained why these are unnecessary and how since most homeowners don’t keep them clean and maintained, they become worthless. He was kind, polite and respectful and tightened something that stopped a small gas leak, but the upsell part was ridiculous. We were offered surge protection for $399. You can buy a whole house surge protector online for $60-100 and my husband can install it in less than an hour. I should have known when Home Depot gave me this great deal for a $29 system maintenance visit that it would involve a lot of attempted upsells.
Alfred DeAlba
9 months ago
Everything you would come to expect from a great professional business!!! Fast, Friendly, professional, timely!! Great communication throughout the entire process very customer service oriented will definitely be using Parker and sons for future work!!
Kevin Coughlin
a year ago
I have used Parker & Sons twice for regular checks. First time I thought some of the suggested service was unreasonably priced (I do a lot of my own work, and rely on service companies to tell me what I need to do, then do the work myself). This time the technician (Drew) was very professional, gave me very good information on the health of the systems, and I had him perform a cleaning on the system as well. We discussed options for the future, and I was VERY pleased with the interaction this time.
Our technician Aaron Mendoza was great. Professional, knowledgeable and an overall nice guy. Would definitely recommend!
Wynn Gmitroski
a year ago
Had a R/O water system installed and a big blue filter, responded and had it installed the day I contacted them. Tried others first and there was at least a 2 week wait with fewer options.
Chris Sekavec
2 months ago
I had an electrical problem leading to our community pool lights . Both electricians worked for 4 1/2 hours and located the issue. Professional and polite. Would recommend them.
Daniel Schotter
2 months ago
Courteous professional service. No hard sell. Pointed out future areas to keep an eye on.
Very nice folks! My husband was terminally ill and they came right out and set us up the next day. I am so grateful!
Gretchen Leigh
a year ago
What a difference in quality and professionalism! They know what to do, and follow up. They are now my “go to” HVAC repair company!
What an awesome experience. Everything from scheduling, updates, to diagnosing and completing the work was excellent!
Had a great experience both with fixing my electrical breaker and my HVAC unit. However, on my invoice for the electrical work I noticed facts that were missing and thus required the invoice to be edited. I’ve called this business 3 times being told each time the electrician would call me and correct the invoice, and nothing has been done. Unfortunately I can’t recommend this business since as soon as they’ve completed work, and you notice problems, they don’t respond to you.
Terrence was extremely helpful and professional. He took the time to understand my request. Went way above my expectations for service!
Diane Bukowski
a year ago
We have used Parker and Sons for many services. They installed our new AC/HVAC system, new water filter/softener, and new water heater. Yesterday they came out same day to replace our faulty 18-yr-old smoke detectors that were going off randomly. Always our first call for any service and always great.
Great service, great communication my tech was awesome again for the second time.
Lupita Gonzales
a week ago
Absolutely great service the 2 gentlemen that came out are very knowkedged and professional. Very helpful thank you both and Parker and Sons.
This is my first time using this company so I cannot comment on the quality of the parts until they've been in there longer than an hour. But the two gentlemen that came by and did the work were very nice very polite and seemed also very knowledgeable they did quick and good work cleaned up after themselves which is hard to find people to do that and so all in all this was a very good great experience. The reason they only got a four is because nobody is perfect not even me so they did not get five stars and there was no way I could put in a half a star cuz that's not an option so they were very close to perfect I will definitely continue to use this service from these people thank you. June 29th 2023.
These young men were amazing to work with. Got the job done even in this heat. Left the site clean and checked everything was working properly. Thank you so much
Ronald from Parker & Sons came out and installed our new eco-water water refiner… He did such an amazing job and was so informative and took extra time to go over all the functions of the system… Would highly recommend Parker & Sons and especially Ronald for any work you would need done
Excellent service, called with arrival time, arrived on time, courtesy throughout visit. Problem solved during one visit, would definitely use Parker & Son's in the future.
Parker & Sons did a great job. Tyler was very professional and knowledgeable. The price by becoming a member was FANTASTIC!!! I will definitely recommend Parker & Sons to all my family and friends!
Patrick was wonderful. He fully explained what I needed and didn't pressure me too much to get certain things done.I felt comfortable and was pleased with his service.
The electrician did a very good job although I do believe that hooking up both ends of three wires and installing two breakers for $540 is still robbery and there's no need in that was here for less than 30 minutes
The customer service was awful. We called on Sunday morning to get someone out. We got a call around 6pm that nobody was coming but would now come Monday morning 10-2 window. Nobody showed up until after 4pm and was told we needed a new water heater. But it was too late to do it that day so we got put on the schedule for an install Tuesday morning 8-12 window. Technician showed up at 1:15pm and then said he had to empty the tank and it would take 30-45 min. He said he was gonna leave but would be back within an hour. Well after 2 hours I had to call and the dispatch line to find out where he was. He showed up 2.5 hours later and said after getting parts he wanted to get lunch so we had to leave our door open for over 2.5 hours with our 19 month old medically complexed daughter. It’s whole process was unprofessional and I will never Be using Parker and sons ever again. I will never recommend Parker and sons to any of my friends or work colleagues. The whole experience made us feel like our situation wasn’t important or urgent.
Excellent customer service from the Sales Rep Dan. Knowledgeable about all products, polite & easy to understand. Service Tech Daniel Strong quick installation of the H2O system, polite and who doesn’t love an accent🤗
Chris and Preston showed up ready to go. They dissected the problem and explained it to me thoroughly in a way I could understand. They are good people. The company is well organized and prompt to address me as a customer. I appreciate the quality service.
Sam was professional, listened and explained things well, didn’t press us to do unnecessary things, answered questions about future work even in areas outside of plumbing.
Michelle Rafferty
4 months ago
Johnny Guerro was awesome. Very thorough and knowledgeable. Will use Parker and Sons again.
Excellent service at a fair price. Alex did a great job.
Arlene Pineleaf Fraser
2 months ago
These guys were phenomenal. They did everything they could to make us feel like family. Thank you guys
Cheryl Brenengen
2 months ago
Dedicated technicians that saw the job through. Some roadblocks in initial plan but the techs worked with me for alternate ideas and concensuous of how to proceed. Very polite and personable youn men!
The technician was on time, so friendly, knowledgeable and courteous, explaining things every step of the way. He explained options and possibilities without the hard sell, which is so greatly appreciated. Will use again, thank you!
Showed up right on time and diagnosed quickly.
Best installation team bar none! We had them install a mini split unit in our home to help with energy costs. They were great to deal with!
Toben gave us a quick electrical estimate and surprising could do it right then!! He was professional, knowledgeable, and friendly. To the management , keep this guy on your staff ! : )
Catherine Ocheltree
5 months ago
My kitchen sink was clogged and my garbage disposal wasnt working. They fixed both issues quickly and recommended the items to buy to keep my disposal and septic clear. Great service and the total charge was good as well. Will use them again!
My toilet started leaking over the weekend and they moved me up on their list to get repair on Monday. Great job too!
william Davis-Hall
5 months ago
Raymond come and fixed our ac. He was super professional and knowledgeable. He got it working and made sure everything was in order before he left. I will definitely be using them in the future.
I was initially very impressed with this company's quote and attention to my needs. I wanted my entire air duct system replaced.The initial install date was bumped up when they had an opening. They didn't have the ducts ready by the time they started however, so I only had half my system installed for a few days. When they installed the rest of the ductwork, I had one square hole in my ceiling for the next three weeks, while they figured out how to get a drywall guy down from Phoenix to Tucson. Once that was patched, I was still waiting for the registers and a special ordered air return. When the air return was finally ready the guy didn't have any registers so he left. That was three weeks ago. Now they're telling me (only because I contacted them yesterday) they won't do the registers since they aren't in the contract, and I just found out that the ducts they installed aren't a standard size so I have to order custom registers or pay (another company) to come out and redo the ducts. On top of that, the damper they installed was only half secured to the vents and is louder than a chipmunk sanctuary, and every time it rains there'll be a reflecting pool on top of the intake. I don't know how serious standing water is on sheet metal to be honest so maybe it will be fine.
Parker & Sons completed the work in a timely and very professionalanner.The techs were very competent and friendly to work with.My system is operating like it is brand new.
Sharon Allen-Pote
a year ago
We had a low grade, qualified contractor re-model our master bath. the delta shower had a temp. controller that I did not know about. Plumber came out and had it fixed in under 5 min. Great job very professional.
The service tech, Brandon, was very responsive and knowledgeable. When I had questions on our invoice, the manager, Robert, handled it promptly and professionally. A quality outfit.
Aaron Wildung (Aaron W)
a year ago
Excellent technicians all around. It's rare to find people who genuinely enjoy helping others and aren't just there for the job. Scott and his team took care of an extensive rewiring of corroded lines to my pool area and did an outstanding and professional job. Would highly recommend their services.
We were put in touch through Home Depot. Very happy with service. Nate was very nice and explained everything to us. Repairs were successful.
Both plumbers were professional, courteous and very efficient. They went over and above in their endeavors to fix everything.
William Wylie
3 weeks ago
Required complete new install of an external heat/cooling pack. Crew was on time and was done by noon (started at 7:30). All done and cleaned up
Skyann Rittenhouse
2 months ago
They did a maintenance check on my air conditioning system
Brianna Haughey
2 months ago
Darren and victor were amazing! They explained everything to me; very kind answered all my question! 10/10! Will share this company with everyone I know! Thank you for being fast, reliable, and affordable!
Johnny was great when he came to check out our AC. He answered questions and treated out property with respect. Will be calling Parker and Sons for future work. Thank you, Johnny.
Update - I have changed my rating from 5 stars to 1 star. My initial appointment was easy to get. It is nice that they have Saturday hours. However, they are expensive...$295 to hang/replace 3 lights(1.5 hr). Everyone I have spoken with agrees. The lights have not worked since they were installed. When I called for another appointment it wasn't so easy to get. I'm assuming it's because it's under warranty and they're not getting paid. I made special arrangements with work so that I could be home for the follow-up appointment. While I was waiting I received a phone call stating that they had to reschedule my appointment since the original electrician was not available. I did not want the same electrician. They did end up sending someone else. Also, I received a text message stating he was on his way. One & a half hours later he arrived. The problem was easily fixed. The original electrician left the lights in test mode. So I paid $295 for work that was inadequate. The lights stayed on for 6 days. With the cost of electricity don't you think I should get some kind of a refund?? I would recommend the second electrician. However, in good faith I cannot recommend this company.
Jose Ochoa and Vicente did an amazing job repairing our plumbing. They were very professional, explained the procedures, and executed flawlessly. The left the site clean and everything worked as promised. Peter Johnson scoped out our project and gave us options. He too was very informative on the various steps of the project. These three plumbers represented Parker & Sons extremely well. I felt like they truly cared about whether we were happy with the service. I will recommend P&S to friends who need plumbing services.
Douglas Bruce
6 months ago
He was awesome. Roto Rotor couldn't fix it this morning. Got on the cancelation list and accepted so we could get the use of our kitchen sink back. Very professional and cleaned out from the dirty arm to the main line. Works fantastic.
Would definitely recommend.
Technician (Jimmy) was knowledgeable and very through. He completed the work in a manner that other companies said couldn’t be done and they wanted to charge much more. Took the time to check if unit was under warranty thereby saving me even more money.
Very professional, knowledgeable and friendly. I had an outlet installed for my new oven after removing built in range and cooktop. Thank you!
Christine Bingel
4 months ago
We were having problems with our thermostat to our Lennox ac. Nate came over and installed a new Honeywell thermostat, and now it works great. Nate was very knowledgeable and polite.
Sean O'Brien
5 months ago
Nate, their AC tech from Tucson was amazing! Fantastic customer service, competent, attentive, and spent extra time explaining thing with superb communication skills. This was only for an AC tuneup of our two units but I’m so impressed that I plan on buying my next two AC units with this company. My current AC/Heating units are over 20 years old so I know that time is coming.
Joan Samaniego
7 months ago
Needed a new electrical box
Ivan and Victor are a professional and hard working team. Thanks
New AC installed near end of May. Not two months later, AC is not working properly, blowing hot air in several rooms.Was able to schedule service technician to come out, however, unable to solve the issue and stated that new equipment would need to be ordered and someone would be in contact with me to set up that repair date.3 days later, no contact has been made and I had to reach out. Customer service had no idea what was going on with the status of our repair and stated they'd get back to us.For the cost of the unit, I'd expect a certain level of quality. This is not the case. It is almost as if they only care about making a sale vs retaining customers for the long term. They certainly were extremely responsive during the sales process let me tell you.Currently have not received a call back on when my further service to repair the issue will occur.Currently, would not recommend this company to anyone. Low quality equipment and poor installation when the salesperson made a high point on how those were some of the best things about Parker & Sons. Also, AC unit is leaking onto my roof, which was a problem of the previous unit as well. Laughable!!!
The two young electrician were timely, polite and professional
Nothing more needs to be said.
George Burrescia, Jr
3 weeks ago
Great company, very professional. Dan spent an hour at the house going over our questions/concerns and the options we had including the company's promos/offers and financing options during his FREE estimate inspection. Once install started everyone was very professional, courteous and clean, once they were done it looked as though they hadn't even been there. There was a scheduling conflict/miscommunication with their electrician and even so he showed up about 430-5pm and stayed for 2 hours or so to get all of the electrical done so the install could be finished the next day. They also provided a portable ac unit for us to use that night.Very impressed, would definitely recommend and use again.
Ashley Lueders
8 months ago
They originally said the job might be complex and it would cost around $550. But they also said it may be just a change out drain plug which takes 20 mins. I signed for the $550 thinking it was going to be that but luckily it didn’t turn out to be pipe repair or repiping it was just the drain plug took about 20 mins for him to fix. But when it came time to pay, I was still being charged the $550 all because “that’s what I signed at first so I clearly showed I could afford it and willing to pay for that”. BUT it was also mentioned it may not cost that if it was indeed the plug and if he would be in and out real quick which he was it literally took 20 mins but refused to change the cost of the service. I spoke to a manager and he listened to me explain that $550 for a 20 min repair (a simple drain plug) should not cost $550. I asked if there was a diagnostic fee and he said no, they don’t charge for that so I did not understand still why I was being charged for the original project that did not occur. He said he would speak to tech. The tech came in and said “how about $100 off”. I’m like, still $450 for a drain plug to be switched out… Long story short, I ended up still paying way too much for a 20 min job all because originally he thought it was a bigger job and I signed off on that project to be done and I would pay for it but it never happened because it ended up being a more simple fix (a $5 drain plug that took 20 mins to replace). Just not okay business practices.
Cindy O'Donnell
4 weeks ago
Very professional. No unnecessary upselling.
Nothing but rules and policies that kept us from using their services. They want your credit card before they will even look at the job.
Alex took care of my electrical issue with very good professionalism and courtesy. He arrived on time and did a really good job.
Michael Uralowich
4 months ago
Good work done at a good pace and attention to details.
Showed up promptly, found and fixed the problem quickly and efficiently.
Caroline Cummings
a year ago
Anthony came out to service our A/C units. He was polite, friendly and on time. Did a good job explaining things.
Trevis Hairston
3 months ago
Ceiling fan would turn on and off randomly following another company doing poor electrical work and at first not realizing the company may have shorted out the fan. We initally thought there was an electrical issue(s). Ivan checked things out and concluded that my fan was just not up to par and needed to be replaced.
Jacqueline Todd
a year ago
My technician was able to resolve my issue quickly and made recommendations for future items that may need to be repaired. My dryer was tripping my breaker. He replaced my breaker, which was needed even though that didn’t resolve the main issue. I will still need to have my dryer repaired. He was ver knowledgeable and treated me respectfully. That doesn’t always happen when dealing with repairs for me. I would recommend using them. The only thing I would recommend is if you are without power like I was, make sure the dispatcher communicates that to the tech if it’s on the weekend. That wasn’t clearly communicated and it took a little longer to get someone out here than it probably would have if the tech would have known.
Michael Bradley
a year ago
I had an electrical problem and the service technician repaired it quickly. He was on time and he answered all of my questions patiently. He recommended that I replace my breaker box and wrote an estimate for the work if I decide to have it done.
Everyone from the diagnostic with Tyler and sales team with Jon to the AC repairman that installed the whole unit, they were all on time, pleasant to talk to and were knowledgeable and did their job flawlessly. The price I think was still high at $11,000+ with discounts but I am sure their quality and workmanship is worth it.
Danny Castro
3 months ago
Johnny was very nice and professional. Explained and showed me everything going on with my hvac system.
Ivan arrived on time with his apprentice ready for work. In the matter of three hour they added 3 new needed electrical circuits. I had been having a circuit breaker trip on a circuit that carried a on demand water heater, refrigerator and freezer. Poor planing by the builder. Ivan and his apprentice were very knowledgeable, professional and personable in their efforts. I plan on us Parker & Sons for all my electricall needs in the future.
Andrew Rogers
8 months ago
Nate was kind, empathetic, and professional in delivering the hard news that was 20 year-old heater needed to be replaced. He took time to answer all my questions, make solid suggestions, and even was great with my dog.
Dave Mounts was on-time and is a very nice guy! When he arrived, I asked if he would mind waiting 15 mins to allow our son to shower before work. Not only did he say, no problem, he offered to perform a full inspection of our pipes while he waited. Ultimately, he replaced angle valves on 3 of our sinks. And, that wasn't even why we called him out. As soon as our son was finished showering, Dave got right to work on the washer valves (the reason we called him out). Dave even boxed up (very carefully) the items under our sinks. He obviously enjoys his job and P & S is very lucky to have Dave Mounts on their team!
We had a pipe burst in our master bathroom and water flooded the entire bathroom. I called Wednesday at about 1 and the woman on the phone was amazing! So friendly and helped me through everything. The technician was awesome as well. He knew what he was doing, replaced 10 pipes and did an excellent job! We will definitely pick this company again! Thank you!
Challenging for me working 12h 4 days a week to have someone home for repairs. Parker & Sons were a little flexible in that regard. I first tried the big box stores HD and L, not good experience. The two gentlemen Parker & Sons sent, were very nice and professional. The service was done very well. I'd would like to use Parker & Sons for any other installations and any future repairs.
Edward Onofrio
2 months ago
Parker and Sons here in Tucson installed an HVAC system for me. Sales person Stacy Knop was very thorough with her presentation and offered me many options. After I made a decision on the system I desired, she scheduled the install for two days later. Lead technician Hiram Mota and his assistants arrived on time. They completed the project in 5 hours and cleaned up well after the installation.Hiram reviewed use of the thermostat. I was never inconvenienced throughout the process. I highly recommend Parker and Sons for HVAC installation.
Knowledgeable and professional technician that went out of his way to explain how to fix the issues my AC system had. He didn’t stop working until every last detail and question was handled and answered. Highly recommend!
Terrific service from Ian. Professional and courteous. Did thoughtful work and communicated issues and problems with a delicate manner. No one likes getting bad news. Will use P&S again.
Parker and sons crew was amazing to work with. From quote to completion in 3 days. All systems teams coordinated and worked as a team, Everyone was ontime and notified me of their arrival. Love the product and the service!!
Junior took great care of us! Dayman and Daniel were polite, efficient and fast! Work was completed and techs did not leave until a complete walk through was done! I would strongly recommend! Very professional!
Asil Espinoza
5 months ago
Nate and Julio did a great job doing the inspection, gave a list of possible recommendations. Although, I must say everything in the near future is so expensive, as a home owner I try a do things myself if at all possible. My unit is pretty new just a few yrs old, keeping up with whatever preventative maintenance I can do to make it last a few years long. Thank you guys.👍
terry brennan
4 months ago
Alex and Ricardo were very thorough .I feel they correctly isolated the problem, and I contacted the hot rub service dept. Than I s
Online appt for the next day worked perfectly. Received a text 30 min before arrival. Excellent listener and problem solver. Friendly and professional. Ivan offered good advice and solved my problems! (Not cheap). Licensed and bonded. I made additional appt on the spot of their AC and water heater maintenance.
Tucson Arizona
3 months ago
Exceptional service replacing two lights. Ivan worked diligently & was professional & courteous.
Lauren Mclean
4 months ago
Ivan and Robert came out to do an Electrical Inspection on home we’re interested in buying and did a very good and thorough job. They were on time, diligent, friendly and had our estimate back before they left the property. We’re glad we chose Parker and Sons, they have a good reliable team!
Karen Pennock
4 weeks ago
I am a property manager for several properties in the Tucson area. I have used Parker and Sons for various repairs over the past six months. Parker and Sons completed repairs on an AC unit at one of the properties. They charged me over $2200 to install three new parts. I have been trying to get detailed information for the invoice for the past month. In order to get reimbursed by the home warranty company for the repairs, I needed the parts and labor costs broken out and the part numbers included in the invoice. Parker and Sons refused to provide me with this information resulting in a minimal reimbursement from the warranty company. The home warranty company said they needed to know the breakdown cost for the reimbursement in order to make sure they are reimbursing for the actual part that was installed. If you are working with a home warranty company, don't use Parker and Sons!
Our service rep, Aaron, was friendly, courteous & very helpful. He fixed our thermostat and answered all my questions. Since we’re new to AZ & just bought our house less than a year ago, I had a lot of questions which he was able to answer all of them. Great guy & excellent representative for your company.
Bruce Martin (The Sub-Par Modeler)
a month ago
Elton came out and did a fantastic job. You cannot even tell that I had my supply line replaced. My landscaping looks just like it did before and best the part is no more leak.
Technicians were very nice and very helpful. Willing and able to answer all my questions and they worked quickly and efficiently. Great service.
Janis Graham
2 months ago
Not yet we are deciding on our options. The guys answered all our questions and were very thorough. They were very nice and polite.
Ryan Decker served us well. He explained the good, the bad & the ugly professionally. He was not on time but then again he had to come in from Green Valley & he apologized profusely. He has a great personality & we felt very comfortable with him in our home.
Jesus was prompt, efficient and knowledgeable, he grounded the outlet that I needed and answered my other electrical questions.
Eddie Sandoval went above and beyond today. He came to perform a maintenance on our HVAC and some warranty work and made sure our HVAC was running properly and when it wasn’t… he stayed until he was able to figure it out to make sure it was. He was also training a new employee who saw what customer service is all about! Thank you Eddie for your time today!
Dennis did an amazing job. He got the job done quickly and fixed the leak in my wall under my sink! He also replaced my garbage disposal. Communication was great and he’s very friendly!
The best decision I’ve made for our water softener was to call Parker and Sons. They showed me everything I needed to know and were absolutely honest. I will never deal with the company I had before this.
Francisco Trevino
5 months ago
My unit is outside, and it had duel capacitors. Both of which were working. The tech took one capacitor out and stated that there was no reason to have 2 in the unit. Then about 10 minutes later tried selling me another capacitor for $741. The entire thing came off as shady.So now my A/C unit is worse off than it was before I had them come “inspect” it. I signed up for their “Parker and sons membership” so I only paid $12.99 for them to come break my unit. Lesson learned. I do not recommend this company to anyone. Seems to be ran by a bunch of crooks. I will be canceling my “membership” ASAP
Rose Hernandez
3 days ago
Two very polite and friendly gentlemen flushed my waterheater and replaced a valve. Great job.
DeeDee Sullivan
a year ago
I had someone come out to give me a quote for a water softener installation only. It was such a good quote, and the technician was so informative that I decided to have him do it right then and there. He was done within an hour. Super nice professional guy. I am extremely impressed with my first interaction with this company.
moon edwardfish
2 months ago
TYLER arrived within 2 hrs and replaced the waterheater same day. Very professional and got the job done.
The technician Ryan D. was very knowledgeable, professional and friendly. He took the time to explain every step and findings. Made me feel comfortable and I was very satisfied with the end result.
Francesca Vera
5 months ago
Such a great service. Alex Ortiz is amazing!!
The tech, Garrett, was very knowledgeable and thorough. He explained what he felt needed some work and wasn't pushy.
I love my bi year maintenance plan I have with Paerker and Sons. They are very reliable.
Daniel Dingman
a year ago
Amazing service! Ken the technician was outstanding, friendly, and honest. I highly recommend using Parker and Sons!
Jeff was just great, very patient in explaining repair needed and answering all my questions. Top tier service level.
Alex was on time and very professional. I will not hesitate to call them again.
I've been a member of their maintenance planthat comes with a monthly charge for over a year. This is supposed to come with two free AC checkups a year. The first time I made an appointment, about 6 months ago, they canceled last minute on me. I had to call and set up another day later on and when the maintenance man came he said we would need to replace our not even 5 year old AC completely because it had a leak. I now had another appointment this week and it was supposed to be the morning 2 hour window 8-10. When no one showed up and we called to ask, they had moved it to 10-2 without telling us. Then around 1:30 they told us it would be more like 2:30. It is very annoying having to waste aperfectly good work day waiting 6+hrs forsomeone to come. This person made no mention of needing to replace our AC and didn't seem to see any huge issues. Worst of all, he suggested replacing a part that said would be about $300 to which we declined. He said he would write us out a quote on how much it would be if they replaced it. I receive an email with an invoice CHARGING ME $290.70 for work performed or product purchased for something that didn't even get replaced. It's been over a day now since I have heard back from them after reminding them that this service was declined and was not installedbut have not heard back yet. This subscriptionhas NOT been convenient but just a pain.
major problem with the circuit breaker panel and 6 outlets. Scott found the problem when others failed. Great job (and fair prices)
Elizabeth Palomino
4 months ago
Alex explained everything to me about the Az unit. He was nice, and professional. Thank you Parker&son
First day was a no show, turns out tech had an emergency, but new tech came and was super helpful and identified my issue and fix problem, would use sgain
Rich Gilchrist
a month ago
Peter and Preston did an amazing job and kept us informed with everything
Toilet not flushing tried to free the clog but had to use an auger. Now works great.
Showed up same day to clear a clog from kitchen line to main line. Called before they arrived just as they said they would. Everyone I interacted with was very professional.Price was a little steep but they made it really easy and there wasn't a strong upsell on other services - like scoping the main line, which is where a lot of plumbers make a lot of money; replacing or repairing main lines, sometimes unnecessarily.I'll definitely consider using them again, and recommending them to a friend, especially in a pinch.
Michelle Knott
3 months ago
They showed up on time, quickly finished the job and the price was more than fair. I will be using them again in the future!
I was having issues with my laundry room drainage. Called Parker and Sons. They placed me on a call list. Plumber showed up and was very professional diagnosed and addressed the issue promptly. What I was quoted was what I paid. Great prompt, friendly and courteous service
Bjbowerman1 Saramack
4 months ago
Parker replaced our old AC/heating system. They were easy to deal with and professional. We're pleased with the job.
Cynthia Hernandez
a year ago
We had issues with our fire alarms going off randomly we tried everything ourselves but to no avail we called Parker and sons and our tech Andrew was quick,responsive and courteous! He took his time and explained everything clearly and helped us out a ton. Highly recommend
I needed a repair to my toilet so I called Parker & Sons and requested a technician. The technician arrived quickly and was able to fix my problem. Isiaac assessed my problem and reviewed a couple of options for me to choose from. Once I decided he went right to work and quickly and efficiently repaired my toilet. He was very professional and courteous and did exactly what was needed.I would definitely use Parker and Sons again and recommend them to all of my family and friends.
Had such a great experience with this company. From the first phone call through the install of our new RO system. Everyone was very friendly and knowledgeable. Andy was amazing and really took the time to show us all our options and explain everything. Luis was very meticulous and did an awesome job with our install the very next day. Their quote was much more reasonable than other dealers in the valley for the same exact system. I can’t speak to the system itself just yet but we are very happy with Parker and Sons and will definitely be using them again in the future.
..first time using Parker and Sons. mssgd before coming and came when they said they would..very professional, answered questions, made sure everything completed before leaving..first time experience was very positive..
Bill Schuldies
3 months ago
We are very pleased with technicians, the components and the service. Everyone was very professional and willing to take time to explain what was taking place. Thank you. We will definitely spread the GOOD WORD.
Parker and Sons is probably the Best HVAC companies that I could possibly recommend. As the Current VFW District Commander for Tucson when I called about an AC system going out at one of our Post they were extremely responsive and helpful, not to mention the HVAC tech that responded was professional and knowledgeable. Once again thank you for all you do to help the community.
Adrienne Mitchell
7 months ago
The tech Alex who came out to service my unit was on time and got right to work. He was professional and courteous. He used booties to cover his boots to protect my floors. He stayed until he found the problem and fixed it. This company is legit.
Deborah Jolly
2 months ago
I have never used this company before. I had a ceiling fan installed, but it would not work. I had ordered another ceiling fan to replace it. Alex saw that the Wires were not connected properly and connected them so it would work. He took a light out and put the other ceiling fan up for me. It was great working with Alex and Rick. They did an excellent job, Even cleaned up what little mess there was! I would highly recommend them.
Could not be happier! Beginning with the professionalism and great care over the telephone to a wonderful and thorough technician, Clay, who did a fantastic job! Will not hesitate or call anyone else for my future electrical, HVAC, or plumbing needs!
100% recommend this company!! Could not be happier with the service and the install techs Chris and Anthony. Living in the small remote town of Willcox, its nearly impossible to get companies out here from Tucson and i wasn't happy with the 1 local hvac company. Parker and sons not only came out when they said they would, they gave me the best deal for my ac and furnace replacement. They were fast and on time. Chris and Anthony were polite and very knowledgeable. Informed us of everything we needed to know. 5+☆ to each of them!! Thank you Parker and Sons!! Lifelong customers here in Willcox!
The tech was on time, listened to my issues, explained everything to me as he worked without man splaining and stayed here until all of my issues were resolved. Went above and beyond to investigate the problems and kept working to fix a very complicated situation to restore my plumbing in my house. Highly recommend this company.
Michael Juarez
6 months ago
Alex was very informative and professional. Very happy with the outlet swaps. Will definitely use Parker & Sons for future work.
After the technical left I noticed one of my thermostats was not working. I called for service and they are not able to tell me when they can reschedule. I was asked to stay at home till it was convenient for them to call me 30 minutes before arrival.
William arrived on time, he explained in detail what was involved and the price. He was very professional and cleaned up after he was finished.
Kyle McGinnis
3 months ago
The guys were on time and did quality work. Very happy with the maintenance on our AC unit.
Ryan D Decker, was awesome.We learned a lot.
Ramon Allread
2 weeks ago
hottest weekend of our year ,your people are busier than a one legged paper hanger and of course my wife gets out of the hospital and the air conditioner takes a notion to die an unnatural death !!! calling Noel was the first smart move I made to put my faith in you guys was the second thing I did right ,next thing I know Ryan and his buddy was at my door {several hours} They went to work and had it up to running within an hour !!! Showed me what needed to be done and warned me for near future issues and left us with the sweet flow of cold breeze !!! These people are saviors and should be your first call when bad things happen in our lives !!! Thanks again !!!
I had an issue with and outlet and switch that I tried to fix myself. As I got into the problem I realized I was over in over my head and the outlets/switches I was trying to fix were more than I could deal with. They showed up the next day and had it fixed in two hours. Turns out my house was wired very unsafely and they discovered the problem and fixed it.
Lateisha Ruhl
2 months ago
My service guys Steven did a plumbing issue job. Checking my draining from the tub was slow. He checked my main water sources as well. He gave me pointers on what needs replacing. He was funny and fabulous. I'd electrical issues as well Clay checked my breakers and my cords and wattage. He is marvelous and knowledgeable he gave me tips on how to troubleshoot. Any client that has these guys your in for a treat. Thanks so much!
Came home water heater was leaking. Called Parker and sons ,Chris responded within the hour telling me he was on the way . When he arrived here he gave me a list of options which helped me tremendously. He left I went and bought all the supplies needed. Called back and was able to come replace my water heater same day . Saved me money time and a headache. Will always be thankful for chris and P & S . I will use them anytime something else happens also will recommend and refer anyone to them. Thanks Chris, very professional and knew his stuff 👍🏻
Patricia Horner
a year ago
Shelby was an Excellent professional worker. She knows her stuff and did a good job trouble shooting. Got my issue resolved.
The two men who came were efficient and professional in every way.I was recruited inside Home Depot for atuneup but since I know little about HVAC I thought a tuneup was similar to an automobile tune up. Not so. The service should titled inspection report or something similar. The two men said they check for parts that need repair or those parts to be watched. In my case everything checked out fine .Thus 4 Stars not 5.
Barry did extensive electrical work installing new circuits panels outlet replacements and I have a mobile home from the 1970s. His work and manners are exceptional I trusted his estimate and all the work performed. I will have him back for some upgrades in the near future.
peggy swanson
8 months ago
I had some electrical work done. Repair and instaill a light. Alec was great! He was personable and knowledgeable. I would ask for him on any future electrical work
Great quality and supremely responsive. I need to highlight Stacy as she sealed this whole experience. There were some communication issues with the team and she literally stayed the entire day supervising while I was gone, ensuring this job was completed as promised. She went above and beyond for an already well established company.
Steve Hamilton
a year ago
I did the review from my phone earlier, and for some reason wasn't allowed to enter any text. However, absolutely zero complaints from me, and it ended being a very positive experience. I was dreading the possibility of an $8K+ AC replacement, but Broc (who was awesome) was out here in a little over 30 mins, and pointed out a part to me that had gone out, but was actually still under warranty. He was able to get it taken care of, but one life lesson in AZ, you'd much rather have your AC go out in April than in July. Thanks again!
Peter Andrysiak
11 months ago
Your Technician arrived on time and was to restore power to our cook top.He was unable to complete the task due to an apparent defective cable leading from the breaker box to the stove.He explained everything in great detail and in the final analysis informed us that the task can only be completed by installing a new 240 Volt line using a difficult route in our home which will result in mayor opening of drywall and perhaps cutting into the floor tiles.In other words an unexpected upheaval in our daily routine.I asked your representative to provide us an estimate of the planned repair work.We would highly recommend him to prospective customers.His professionalism,friendly demeanor and willingness to explore a number of different solutions to our problem are commendable ,and we would be glad to have him advise and complete projects for us in the future.
NANCY ZORICH
8 months ago
They are progressional, pleasant, and groomed very well. The people on the phone r kind and professional.
Taz was very friendly and professional. He had an apprentice, Keighgan I believe, also a nice young man. They were early and very patient, as they had to wait for me to get back home. I can't say enough how honest, nice and helpful they were. The quote was too high for some other repairs we wanted, but they were very nice, efficient and again very helpful.
Sandee Burger
2 months ago
I was in a very urgent situation and needed an electrician. Not only was the company compassionate and reliable; they fixed the problem promptly and effectively. Fantastic service!
These guys were great! Same day appointment for a broken HVAC in June! They fixed it on the spot. Professional, efficient, and knowledgeable. I highly recommend!
Chris
Shirley Milligan
4 months ago
Raymond was very professional, courteous, friendly and knowledgeable. He explained the issues related to my 17 year old system in easy to understand terms. I’m very happy with the service they provided!
Joel Frankland
a week ago
Had 2 toilets and a faucet installed. Work was done correctly and every detail was checked. We also used Parker and Sons for our recent Air Conditioner install and they were great as well. Quality work, friendly staff, we will use them for all future services.
Samantha Shelley
2 months ago
If I could give 0 stars I would. Called and scheduled an appointment, they told me they would be out that night, they called me an hour later and said something came out so they would be here between 8-10 the next morning, I called this morning because I hadn’t heard from anyone to say they were on the way and they told me “this was scheduled incorrectly and we can’t come until Tuesday” absolutely RIDICULOUS. We were counting on them because we have no hot water in our home at all and they completely screwed us over. Horrible service, unprofessional, and unreliable.
P “Cyrus2112” B
a year ago
We called them up for a quote on a slab leak. They quoted us more than triple the price of another reputable plumbing company. The crew were nice guys, and not their fault the company gouges on price. Needless to say we used the other company and are quite happy. Please shop around if you’re getting a quote from Parker and Sons.
Tercules “Tercules”
a year ago
Kid that did the work was very sweet. He accidentally broke my bathroom counter tile and I am waiting to hear back from company to see what will be done about it. I will update once contacted.
Service within hours!
Fast repair!
Very friendly technician!
Would recommend 💯
Ernie Galaviz took our call late at night and turned us into loyal Parker and Sons clients right off the bat with his enthusiasm, passion for his job, his desire to answer the several questions we had for him clearly and concisely and his repeated assurance that they would do their best to fix our problem. Great customer service. The next day Cesar Lopez Perez came and I had probably the best experience with a HVAC Tech that I’ve ever had. He was efficient, he was understanding and you could tell that he knew what he was doing. He ran through all of our options without being pushy and went above and beyond to make sure that our system didn’t have any problems. It was a no-brainer for us to sign up for the Parker Family Plan on the spot. These two employees definitely deserve a raise.
Robert Harrell
6 months ago
Very fast service. Professional and knowledgeable and provided useful advice. I am glad to have found a good electrician.
Christine Parker
9 months ago
Our lights..and add a sugur protect to our home..Alex was so great ..we will let our neighbors know about our lights issue and how you helped us..we will b return customer s...We r the Parker..Purdy family from Oahu Hawaii and glad to find a good relationship with our home needed
A Very professional and knowledgeable young man named Travis performed an HVAC systems check and repaired items. He explained the issues and how it would be fixed thoroughly and performed the maintenance. He was very courteous and treated our home with respect. We highly recommend
Alex and Ricky showed up earlier than scheduled which worked out perfectly. They were professional and kind to my family. Highly recommend!
The technician gave an excellent price. His work was great. He left the work area cleaner than when he arrived.
This review is for a current install for HVAC & electrical upgrade.The pros: every team member from Parker & sons is courteous, and they work hard when they show up. That’s where the good stops. Nice people, bad service!First thing I couldn't understand was why this company choose to do the HVAC first before the electrical, knowing the units can't be tested nor operated before the electrical upgrade. However they did and so my first install was on the 10th of May. At the end of the day the job site was cleaned and trash removed from the premises.May 11th I received a call from the renovation finance company stating Parker and sons are requesting payment for a complete job. I told them that was a blatant lie because the job isn't complete due to parts on back order, there is holes in my wall, and the unit can't be turned on.My second unit was installed on the 17th, this time there was no site cleanup. Site supervisor Adam informs me he’s taking the swamp cooler to his home, photos of the two trash piles were sent to the trash team and they’ll pick it up tomorrow. He told me additional parts are needed to complete the install just like the first unit.I didn’t like the trash piles sitting overnight, however he stated it’s next day pick up so I agreed.On the 18th again the finance company reaches out and informs me P&S stated the job was complete. I again inform them that's inaccurate, and I escalated my case due to Parker and Sons fraudulent activities.The 18th was also supposed to be trash pickup, it was after 3pm so I reached out. I spoke to two different representatives, one was Abby (623-473-****) and they both assured me my pickup would be by 6pm in Tucson. I asked if they needed me to resend the photos of the two trash piles, they said no. No trash was retrieved and both piles remained.I reached out again a third time on the 20th to the salesman Randy McDonnell 602-501-**** instead since I was unsuccessful going through the office. The salesman stated trash should have been removed the same day by the “tin man”, is the term this representative used. He stated he’ll make a call to get it removed. I offered again to send photos, but he said no, he’ll have the trash truck drive the entire lot. This trash is attracting homeless people and people driving down the road are pulling over and entering my yard to look through the piles. I expressed my concerns over my yard appearance and issues with strangers to the representative.The next day the front pile consisting of only one wall furnace was gone but not the second pile of metal. That’s why it’s hard to say Parker & Sons picked up the front pile because of all the foot traffic I’m receiving from strangers! Why would your team only remove one pile when you have two doesn’t make sense to me!You can’t miss the trash, there’s pieces of flex, plastic, used caulking, duct sealant, etc. I don’t know the correct name for the metal but they’re the big metal pieces you see on every HVAC system on your roof. Some of the sheet metal pieces are 2ft tall and one of them is 3ft tall.The swap cooler is only several years old, so they took what was valuable and left there trash with no intentions of retrieving it. It’s May 25, 2022 and installation trash is still onsite!The install isn’t complete due to some parts being on back order but I can not recommend nor forgive the multiple request for payment on an incomplete job, I do not recommend this company.
Ryran was very professional, on time and just a very outstanding gentleman!
Amy Hernandez
9 months ago
This company was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. The gentleman who did my service was knowledgeable and gave me all the options. He cleaned my drain and I was appreciative of his work. Definitely will use them again.
adam paitson
3 months ago
Had an emergency and they came out asap and helped get me back on my feet with my electrical and made sure I’m safe. Great people.
I found Mack to be very friendly, courteous, and tidy as well as very knowledgeable in his work. He performed various preventive maintenance checks of my air conditioning systems and advised me of the results of each. This practice gives me peace of mind about my A/C units.
Barbara Scott
a month ago
Poor poor service. I would leave zero stars if I could. Made an appointment and they never showed up, so rescheduled. Received a text message from them the day before my rescheduled appointment confirming the appointment. Guess what? They never showed up again. Then they randomly showed up at my doorstep without an appointment and they did not even call ahead of time. I would not recommend them at all.
Had a mini split system recently put in an RV garage that will be utilized as a home gym. Victor and Gabriel came out the next day after the quote and did an amazing job with the installation. The outdoor vents/electrical are clean and tidy. I am detail oriented and they readjusted the positioning of the unit on multiple occasions without complaint until it was cosmetically perfect. They did do minor damage on the outside wall stucco while doing the install and took full ownership and repaired it before leaving. On top of all that they were punctual, provided thorough explanations before/during/after the install, and were very professional. Would 100% recommend.
George Burbach
a year ago
The replacement was done quickly, and once installed the technician helped me set the summertime temp for my condo. We’re now ready for summer 😎
Paula Richards
2 weeks ago
The men who did the work were the best group of guys to deal with. On time, continually in touch, very clean and extremely quiet workers. So respectful. Our home is the coolest it's been in a long time. I could only give a 3 star rating tho because the unit is extremely loud. We were not told of this possibility from our salesperson. Very disappointed.
anne Woodling
a month ago
Very competent, professional and nice service
Provider . Highly recommend Parker and Sons
Stephanie Birkett
a year ago
Fantastic service ...honest .. Organized .. Professional ..highly skilled .. Friendly, clean, outgoing technicians .. Matt S. Was lead on a big, double issue job and was so experienced and knowledgeable, most of the stress we had was alleviated .. Great company .. Thank you all
Donald A. O'Neill
a year ago
Arriving on time Frank quickly diagnosed the problem and prepared an estimate for repairs to an electric lighting system highlighting our outside fountain and waterfall. He recommended solutions for several problems that had existed for several years. He completed the work on time and didn’t exceed the estimate even those he encountered a few unexpected surprises as he completed the repairs. I am totally satisfied with the service I received. I highly recommend Parker & Sons.
The technician has good knowledge where the condensation pipe should go even the problem he could not fix.
Laurel Alexander
6 months ago
I called Parker&Sons around 3 today, Thursday, not expecting to have anyone available before the weekend. They came out, found the problem, issued two possible estimates I could choose from, and fixed the problem. It’s now 6pm. Wow. Very fast, very responsive, and the technician Adam (Jake) was knowledgeable and kind.
Trevor Scribner
a year ago
Marcos was my HVAC technician and was great. He was careful and did not make a mess and addressed my problems and fixed them. Marcos was great and I plan on using him again.
The receptionist who answered the phone was very courteous when I called with my plumbing issue and set up an appointment within a very reasonable time. The two plumbers who worked on my plumbing issue were very professional, knowledgeable of my plumbing issues, kind, courteous, and thoroughly explained the plumbing issue each step of the way. I highly recommend Parker and Son and will definitely be calling them again.
Kesiah Olvera
3 months ago
Had a great experience with Junior Acosta at Parker & Sons. We thought we had one problem but turned out it was multiple issues. He was very patient and informative.. Junior and his crew managed to get all the problems fixed in one single day, even if it meant working after hours. Thank you!
Steve Valenzuela
2 months ago
Great customer service, quick and knowledgeable.
Donene Gjellstad
a year ago
Elijah and Ivan were the guys that were here. Very kind and respectful!! Also very efficient and kept us informed as to what was going on!! Thank you!!
My water heater decided to die!! It was 12 years old so I guess it was time! My brother had used Parker and Son’s so I called and spoke with Shelby. This morning Josh was at my home to assess the situation. He gave me a price and Told me that the technician would be at my home shortly. I was contacted by Greg he came and looked at my water heater and went and got the necessary parts along with a brand new water heater. He was extremely thorough and professional and got the job done. And now I once again have hot water! I am so thankful with the speed and efficiency of this company. Thank you so much Parker and Sons!
I had a new Carrier system installed in early July. The crew was awesome. They showed up on time and each member of the team was pleasant, professional and knowledgeable. I would like to thank Jeremy, Gabriel, Eli, Adon, Mike, and Diego for a great day of work. It was hot and yet never did any of them complain. I am more than pleased for choosing Parker and Sons to install my new HVAC system. Thank you to the entire team for all your work, courtesy, and professionalism!!!
LisaMarie Smith
a year ago
This was our 2nd time using Parker & Sons. Our AC unit had failed and we didn’t want to put off getting it fixed. We called one place and were told it would be over a week before anyone would be available. One call to Parker & Sons and a tech came out that evening. Leo was on time and very professional. Although he did not have the part we needed he assured us he would be back in the morning with the part. He gave a quote for the work and next morning he showed up with the part we needed and in less than an hour the AC was repaired. We were very happy with the timeliness of the service and professionalism of our tech Leo.
Steve Randle
4 months ago
Professional, prompt, on time, fixed the issue, very reasonable price!
What else is there?
David Kirschner
a year ago
Installation of our water softener/refiner was very well done. Questions were answered and information provided. Use them. You won't be disappointed.🙂
I use them for everything. Used them for my RO system, water softener, and ac installation. No BS and extremely professional and friendly. Very happy with the products and even more pleased with the service
DONNA HARVEY DONNA
3 months ago
All of the workers were very friendly, professional, attentive to my needs, answered all of my questions. The only negative thing was that it took a couple of weeks for them to take away all of the old components they had removed from my house.
Omar was very prompt! Arrived earlier than estimated time and was extremely friendly and Knowledgable! I would and will recommend Parker and sons and Technician Omar to anyone and everyone. Highly recommend!!
Great company. My HVAC is past middle age now. Parker will keep it running for quite a while
We hired Parker & Sons to do some electrical work. Install a new breaker and add outside outlets. Their pricing was very competitive and they got the work done ahead of schedule! The communication was outstanding and we will use them for all service work. Thank you again for a job well done Sande Construction
Paxton Rutledge
2 weeks ago
The associate saved the day with my situation. He knew how to fix it and got water back to our house. Cost more because of the extensive repair but what can you do.
Quintin Bonomo was wonderful in coordinating and leading the team besides the team spirit and strong work etiquette each member has displayed.
The tech (Alex) did an excellent job for me installing an electrical box on my garage so I could install an additional exterior light fixture. In addition to his level professional the scheduling person provided a high level of customer service, and the communication process is first rate. I highly recommend Parker & Sons.
Natasha Riccio
10 months ago
I had my HVAC replaced by Parker and Sons through their partnership with Home Depot in early September. My HVAC had stopped working during a heat wave, and they were great to work with, got me scheduled within the week, and even offered to drop off a portable AC unit to get through the heat before having the system replaced. The techs finished in half a day, and the system has been working great.My only critique pertains to miscommunications about the rebate offered through their partnership with Home Depot; just make sure all amounts are clearly listed on the copy you end up signing. When I filed a complaint about having the rebate silently dropped (though it was included in my initial proposal), Parker and Sons responded by offering a refund for the same amount. They run a good business, but the third party offers can get a little convoluted.
Kenneth Langton
a month ago
Elton Cross did an excellent job! Very professional, diagnosed the problem quickly, made the repairs and offered helpful suggestions about next steps. He is the best plumber that we’ve had in the house in years.
kathy conley
4 months ago
Ryan came to service my heating and cooling unit. He was very professional and courteous. He explained to me what the issues were and my options. One of the nicest people to come out and do work for me! Definitely sticking with this company!
Technician was nice and came quickly, but prices were completely detached from reality. $500 to replace a contactor, $1,100 to add 2 lbs of refrigerant and $10,000 to replace a 2.5 ton compressor. Don't even ask what they want for a new unit.
Clay solved our electrical problems quickly and professionally.
Sharon Thomas
2 months ago
Technician checked our AC unit & made recommendations.
Very professional and through! Good value!
Parker and Sons electricians Alex and Ricky worked safely, efficiently, and answered all my anxious old lady questions! Cleaned up any debris after so the next step in project could be done. They make great team! Thanks also to their office- the job was needed on very short notice and they made it happen. Would definitely recommend. Thanks to all.
They did the repair great job by Derek, but extremely expensive just for changing the garden hose faucet 20 minutes very very expensive
We bought a Eco Water whole home water softener and refiner system from Parker & Sons about five years ago. It has worked great but recently our water started tasting awful and really salty so we called them out. They were available to come out the next day.For the past couple year we’ve been using potassium in our unit instead of salt. Turns out we had a potassium build up and that is what was causing our water issues. Dancy, the tech quickly diagnosed the issue and removed the build up. Easy fix.However, when behind the unit the tech noticed a horrible rat nest!! The rats had only just started to nibble the wires so had not caused any issues yet but it was only a matter of time. Dancy stayed with my husband as he cleaned out the awful rat nest. They were both gagging, it smelled and was truly awful. We are so grateful to Dancy for alerting us to the situation and staying until it was resolved. He went above and beyond! Thank you!!
Margaret Kogle
a year ago
Ever since mrr. Parker did the initial inspection of my home when it was first built. I'm so thankful he developed his company with reliable employees, that are knowledgeable . I feel like I can trust my water heater and plumbing now. Thank you tim, and Derek, for your help. Looking forward to the water softener they are installing tomorrow, Monday, April 4. What a team what a company. Keep it up.!!!!!
I called to have some valve repairs done for the toilets, kitchen sink, laundry room wash machine and the front and backyard water stickers. The service included draining the water heater. They did a great job!. They were professional. They made improvements where needed like adding a catch pan to the bottom of my water heater and adding a drain pipe and securing the garage disposal. They communicated with me the entire time. The service was great!
We had a fantastic experience with Parker and sons. My AC went out on a Friday night. We were able to schedule a repair for next day. Scott, the technician, came on a Saturday. He was awesome. He was very professional and went above and beyond to help. He fixed everything in a short period of time and everything is working great! Thank you for a great experience and helping us keep cool for the upcoming summer. We are very happy!
The Technician arrived on time. He was very courteous. He was easy to talk to. He explained things very well. He completed his job in a professional manner. I am very happy with the service.
I made an appointment with them on Feb. 2, 2023 to arrive between 8-10 a.m. at 10:15 I called to find out why no one has shown up. Tech said they are running behind. And it would be a few more hrs. I rescheduled for Feb 9, between 8:00-10:00 a.m.No show!!! No call . I called to find out this g CV implant uses an answering service and they will relay a message to them as to why they have not shown up. 10:20, still waiting, no call. I used them once before……. Will not use them again
They sent two vans and two workers out to give an estimate on swapping out two faulty light switches, both light fixtures are working it's just the switches that need changed. The gave an estimate of $438 for a job that probably takes about 15min for one guy. The workers were very professional and polite but the estimate is ludicrous. Funnily enough, the operator on the phone couldn't give an estimate before the workers arrived, but the workers didn't even look at the switches, just pulled an iPad out and gave us the estimate that way. Will not be contacting this company for any future electrical work.
Our ac stopped working last night. I went to Parker & Sons website and scheduled service for Monday. They were very busy so couldn't arrive between 8-10 am, but called to let me know they would be here today. Marc and his coworker (don't remember name) arrived at 1240 pm and determined that the capacitor needed to be replaced. I signed up for their annual maintenance plan plus the repair and they gave me a discount. I am pleased with their professionalism and excellent service. Thank you! I highly recommend Parker & Sons for your AC needs.
I called to have an AC condenser fan replaced I was told If I signed up for their family program It would guarantee a team member being dispatched to my home in a timely manner After not using their services I find out I am going to be charged monthly this was not explained to me nor would I have ever agreed to a monthly service please service me for someone to come to my home one time I don't doubt that they do good workBut they wanted $1200 for a $200 part that took me 5 minutes to installWhatever you do do not sign up for their program
Pamelee T Santesteban
a year ago
My two technicians were skilled, professional and kept me informed of the processes they were performing. They installed a water softener Ecowater system and were very skilled with installation. My 2 techs were Angel Alvarado & Paul Barberio. All premises were cleaned and restored to original condition after their work. Bravo for hiring such capable techs!
Excellent same day service to reognite pilot light on hot water heater! Great customer service. Friendly professional tech. I have a home warranty service that couldn't get any one out for 4 days!!!. From now on calling Parker and Sons first!!!!
Adam D'Eredita
a month ago
Marc was great! Very professional, very informative, and always kept us up to date with the progress. He didn’t leave until he was sure our A/C was working properly and was very thorough in his checks. His service was much appreciated, thank you!
Artemis Logan
8 months ago
Our furnace stopped working one night. Our Tech was a master negotiator and coaxed it back to work until a part can be installed. He even let me know that a coyote was behind the house and to watch our dogs. Was a positive and great experience all around. Thanks!
Nicky Dunham
5 months ago
Johnny was awesome and knowledgeable, would definitely recommend!
The technician Rob was incredibly professional and knowledgeable. He isolated our problem immediately and contacted APS for the meter problem. APS came and we have a temporary meter. Rob even took the time to make a follow-up call to us. Highly recommend Parker and Sons.
Janelle Farmer
2 months ago
They were great! Super helpful and friendly. They answered every question I had and were extremely thorough. Dan who did my consult was very knowledgeable and honest with me and made sure I was getting the best deal. Over all extremely happy with Parker and sons !
We had a water softener installed. The whole process was super simple and fast. Jesse was great, explained the system and pricing. Install was flawless, Brett and his tech were outstanding. Would recommend!
Madison Ascher
a year ago
AC went out and Parker & Sons was able to quote and get me a whole new unit within one day. The install took all day, but I know they were very thorough with their checks and the quality was much better than the previous unit.
On time professional work honest and reasonable I would recommend to other people
I was told I would recieve a $1,000.00 rebate from APS approximately 8 weeks after my install. This is even in the sales agreement signed by myself and Parker and Sons. I was told they are one of the very few rhat can offer this rebate and that they would handle the paperwork. It is now 12 plus weeks and no rebate. I reviewed the APS website and they do not even list this rebate. So it seems that I paid more now than the competition's price. Might have to send APS and the AZ Attorney General the sales agreement to have then look into this for me.
Christopher Baker
a year ago
Parker & Sons performed far beyond our expectations by installing electricity into our nonprofit storage shed at a discounted price! We can now convert it into a community food pantry or clothes closet! We will be relying on their courteous, professional, and superior services going forward!Chris,Board Member, SoSA, Inc.
Fantastic service Dennis Supernaw is best. Thank you for the fast repair. Parker and Sons should know he is a keeper.
Patrick was actually early. Window given for service was between 2PM and 6PM. Patrick arrived shortly after two. Got right after it, answered all my questions, gave me options. No hard sell. Friendly, knew his stuff. Patrick was thorough, even found a problem from a prior service call. Patrick talked with his supervisor and the decision was to fix the issue, which would have cost over a couple hundred dollars, at no cost to me. I love the way Parker and Sons corrected a prior wrong and took care of me, their customer. I can not thank Patrick, the tech, for finding a potential problem and being up front on resolving the issue. Patrick represents Parker and Sons at the highest level when it comes to making sure the customer is priority one. I will always ask for Patrick on any future HVAC service calls. Thank you Patrick and thank you Parker and Sons.
Katherine Hughes
a month ago
My technician, Saul, was professional & explained things very thoroughly. I so appreciate that fast, responsive service.
nicholas lewis
a month ago
Amazing customer service and amazing technical support. Definitely looking forward to working with them again.
I had a flooded kitchen. Tim responded and was at my house within 20 minutes of calling with this emergency. I greatly appreciate the the quick response and his quality work. Not only did he fix the problem, he immediately contacted a dry out company to facilitate properly taking care of the damage caused for me. Thank you again Tim!
Brenda Wilkins
a year ago
I recently used Parker and Sons for plumbing, ac, attic insulation and duct services. Everyone from phone calls to services performed were kind, courteous and professional. The work was well done. Thank you for all the great work.
Really great experience from start to finish. I called with an emergency plumbing issue and Kelly was fantastic on the phone. Very friendly, professional, and empathetic. She said someone would be out same day, and she delivered! Jake was a great tech. Friendly, professional, informative, quick, and thorough all with a really great attitude and great sense of humor. When it comes to a home service issue, I would have to say this was probably the best overall experience I have ever had. Will definitely continue to use them for any future issues.
Paul Wierzbicki
a month ago
Chris and Marc showed up early. Got right to work assessing the problem. Gave me options on how to fix the problem and did the work as soon as I chose the option. Thanks guys.
Julie Karpovich
a year ago
Service was good but very pricey. I needed a breaker changed out and the price was 377.00 way pricey for a breaker that only took less then 10 minutes. I won’t be using this company again.
Repaired dry wall cracks. George did a good job. He was courteous. Friendly and professional.
Alexis Marinez arrived within the allotted time window to rescue our flooded laundry room. Prompt, professional, and personable, Alex repaired the AC line so that drainage resumed OUTSIDE. Thanks very much!
The electrical technician, Alex, was very knowledgeable, informative, and overall a big help!
Michael Green
3 months ago
The technician Saul called prior to arrival to verify address and availability. Once Saul arrived he went straight to work with checking my AC system. Saul was very efficient and when he finished gave a complete debrief and made sure everything made sense. I would definitely use Parker and Sons in the future.
I called Parker and Sons because I had two bad valves under the kitchen sink, they wouldn't turn off or on so needed to be replaced. The technician, Marcos arrived on time and performed the work to my satisfaction. He also discovered that the incoming pressure regulator was set incorrectly and replaced as well!! Excellent job and I highly recommend this company
Kristy Esquerra
2 months ago
I love the work Parker and Sons did! Very friendly and professional. Will definitely recommend for others and will be using them again. :) They fixed my air conditioning. Both techs were kind and knowledgeable. This is my second time using them. :)
They were able to schedule me same day. Tech was timely, professional, and quick, and cleaned up after he was done working. I'm not sure if the price is comparable, but it was worth being seen quickly and my issue resolved. Other companies couldn't come out until 4 or 5 days later, and it was an emergency repair.
My AC unit broke in the middle of summer. It was 105° outside and 95° on average inside my house. Parker and sons initially told me that they would be at my house between the hours of 8:00 and 10:00 2 days after I asked them to come out. Imagine my surprise when on that day they called me letting me know how lucky I was that they could squeeze me in. Apparently they had me on the books for the next Friday. They couldn't tell me when they would be at my house, but they eventually showed up around 2:00 messing up my whole day. When they arrived they told me that the part they needed would cost me $6,000 to repair. Thankfully I was able to get a second opinion, which was a near thing considering they tried to pressure me into an immediate decision threatening that it could take much longer if I didn't decide there and then. The new guy managed to bring the costs down to $3,000, and get the bulk of that covered by insurance. Go elsewhere! These people will take your money. Bad apples.
Do not waste your time. Overpriced, they only care about emergency repairs and will continue to reschedule you. Unprofessional. Zero communication between you and the tech. Will never use them again
They hooked up a nest to my heating and cooling unit, and the text showed me how bad the furnace needed cleaning so it will run more efficiently, he was very thorough and knowledgeable and went on above for my service call. If you want it done right call Parker and son.
Lawrence Wing
4 months ago
Ryan was on time and did a great job walking my mother through the steps to troubleshoot our thermostat. He was friendly and answered any questions we had!
It is good to know that I can call Parker and Sons for a large variety of repairs. The technicians are knowledgeable and friendly. They are good about letting me know when I can expect them and when they are on their way.I had my Reverse Osmosis filter changed today. They had been sending me reminders that it is time. Ken has been here twice and he is nice and knows his stuff. He was determined to figure out why a water hose under the sink kept popping off and spewing water (not related to the Osmosis system) and he fixed it so it won't happen again.
Christopher Hickman
a year ago
Great experience with Griffin who first took my call and Rob, our technician. Everyone was Kind and courteous. Same day service. Will never use anyone else!
Ivan and Victor were very nice and professional! They were on-time and got done quickly and efficiently. Highly recommend them to anyone!
We had a fire alarm replaced. It was on a high ceiling. Came after hours. Same day service. Knew exactly what to do .. friendly.. clean. Honest. They also do all of our A/C work.
Jeff Alquist
6 months ago
I gave them entry to my daughter and son-in-law's house to fix a heating issues. The tech was very professional. He provided a temporary fix until a permanent solution can be scheduled.
Alex did electrical repairs today. GFCI, exhaust fan,dead outlets, replaced breakers,,. Alex was thorough in hisdiagnosis and found all the troubles and repaired them.Everything we wanted or needed done with electricalsystem was accomplished and completed.
Barbara Bevins
a year ago
Chris was great and very professional. Figured out the issue quickly and resolved easily. I have always had excellent service and results with Parker and Sons
Ive had 5 opinions done over the last 2 days, Jonathan from P&S took his time and explained to me exactly what was going on with my ac. He even took video and pics to explain what i couldnt see on the roof with my unit. He wasnt quick to sell me anything... he started and ended stratigically, ensuring his approach was warranted and benefical to me. I had a great experience.
leonard mandel
a year ago
Chris the technician came out to doThe $69 special from Costco to checkoutOur air and heating systemsWhen he was done he told us what he had done and recommendations for replacingThe units that could go kaput in the futureChris is a good representative of Parker and Sons
I needed my toilet, sink faucet and shower repaird. All 3 were not working at all. Ian showed up and got right to work. Very happy with the quality and he let me know everything along the way. Will diffently use them again
Tucson Academics
6 months ago
RIPPED! UNPROFESSIONAL! Horrible experience. Tech came out and told us we needed to replace the garbage disposal unit. They were selling it fue $550. Charged $79 for the diagnostic and left. We later found that it only needed a one button reset in order to get the unit back up running. Total SCAM!
Kristine Higgins
9 months ago
Tyler did a great job replacing my water heater. I converted from propane to electric and the replacement was timely and seamless. Very professional!
Larry Waggoner
6 months ago
I received a same day appointment, the technician was very personable, very professional, and the price was very reasonable. I will use them again.
Parker & Sons was punctual, efficient, friendly, thorough, clean, honest, and the system is an excellent value. Especially the warranty! Cannot be beaten! Thank you!
Michael Amos
2 months ago
I never received a receipt, never saw the breakdown of charges and price was high!
Marsha Gerlach
2 months ago
Awesome customer service. Did great job getting electrical hook up to get our hot tub ready to use.
Wonderful service, got right to the issue, explained what needed to be done and had us up and going in no time. This is the second time we have used Parker and Sons, previously for a water leak with my father, and we definitely will call them next time when we have issues. Thank you Albert, you definitely deserve a ten!
Jessamyn Stinchfield
3 months ago
Julio performed a comprehensive A/C inspection, as well as a duct inspection; detailed various options regarding repairs/replacement; and gave us helpful information to guide our potential decisions.
Joey Bridges
7 months ago
My technician Adam (Jake) Rodriguez was incredible! Very knowledgeable and does great work!
Richard Grumet
4 months ago
Individuals were courtious and professional. Cleaned up and left the area very clean.
Kimberly Sharrock
a year ago
This home was listed for sale and was in contractThe buyer requested a sediment trap to be installed on furnace before closing. I live in Ohio and the plumber called after he was finished he was very polite and he did me a favor I asked him to look at my yard to make sure that there were no weeds ect. I had paid a guy to take care of the weeds but had no way of knowing if he had done the work. Thank you Mr plumber for inspecting my yard.I would use parker and sons again and alsorecommend that those reading this do too.
Matt Rosenfeld
a year ago
We had a water softener and reverse osmosis system installed at our home. Brett and Logan were very professional and thoroughly explained the equipment, maintenance and management of these services.
Beverly Cameron
7 months ago
On time, very fast service, professional, explained the situation and alternatives very well. We were impressed.
Robert & Tanis Moore
a year ago
Had all plumbing checked, including hot water heater flushed. Tech was very thorough and informative. Pleasant experience.
Murphy was absolutely delightful to interface with. Super knowledgeable super professional and it was just an all around sincere experience. Can't give this rating enough Stars. Thanks, Murphy!
Frank Sorrentino
a year ago
1st time user of this company. Called them for a hot water heater issue, figured I’d have to hook a couple weeks out. Nope…. They were at my house within 2 hours. Tech was super friendly and knowledgeable, and they installed a water heater that I purchased myself. Also had some AC work done. They didn’t try to up-sell me one single bit. Provided a ton of information in a no-pressure manner. All work was completed on time.
Brandon Snyder
4 months ago
I hired them through Home Depot to replace my swamp cooler and old furnace with a new ac and new furnace. These guys were extremely helpful and polite. Did all the work as required. Everything looks good and works perfect. Took all the old equipment away and cleaned up to make it look better than it did when they got here. 10/10 recommend
Melissa Gollihar
3 months ago
I was very happy with every aspect of the service call! I will definitely call them for any future needs!
Barry Turnrose
a year ago
The service technician, Andrew, was terrific. He was meticulous in his work, friendly, thorough, and professional. For the second part of the service provided, he was joined by a trainee, who was also very friendly and professional.
I was absolutely blown away with the service I received. The technician did an absolutely AMAZING job repairing my drywall. He was friendly and efficient. He spent about 45 minutes cleaning up the work area when he was done. He even mopped my hall and entryway! Who does that! I would highly recommend Parker & Sons. From the person who took my initial call to the technician who came out to complete the work the service was bar none. I am beyond pleased and will definitely be using them again!
Hunter was sent to tuneup air conditioner but I decided to clean the coils etc. he spent roughly 3.5 hours and did a fabulous job. Very personable, organized and tolerated my four small dogs. I will be asking for him when I need service again.
My girlfriend and I just bought an older house in December. Gabriel and Jeff came to my house today to work on a washing machine drain issue. That I had not been able to fix. In just an afternoon they went over several options. Performed the repairs and left not a sign of what all they had to do. I am so very happy not only with the quality of their work but their absolute professionalism. They are absolutely one of the teams that makes this company great!!!
Michael Sanders
a year ago
I had electrical work done and P&S was great. They were on time quality was fantastic and price was what was quoted . Jorge was very good to work with.
Jonnie Fairchild
4 months ago
Ricardo and his assistant were very nice, very thorough and very helpful Thank you so much
Tucson AZ district. Was the problen fixed. Yes. Was the price at least 200% more than other Hvac companies (origially 400% but I talked them down from a 5900 dollar bill to a 2700 dollar bill). Yes. There are many other companies that will give you a fair price as well as good service. They use a flat fee cost rating similar to an auto mechanic shop and the employees earn more for fixing (selling) more service. Again the problem was fixed but the price point is out of this world. A better name would be Profit and Sons.
Used them before they were fine. They called me to schedule a check up, they called the day before to confirm. I guess they decided to reschedule without letting me know, apparently they did but it was to a “spam blocker” (my phone doesn’t have that). So took the morning off work, loss wages, wasted my time all from an appointment they called to schedule. Wish their first call would have went to the “spam blocker”.
We had quotes from 4 Phoenix HVAC companies. 3 big ones and one local. We wanted to go local but the service wasn't going to meet our needs. Whole new system, with tearout of the old, took about 12 hours. The guys that came out were polite and worked their butts off. They asked me how I wanted this or the before they would do something major, which I appreciated. Cleaned up every bit of their mess even though it was 8pm and I'm sure they couldn't wait to get home. One of the big companies that came out for a quote knocked insulation all over and tracked it through our house. I thought that was pretty unprofessional. Parker makes you feel like you are getting that small business personal touch with the amenities of the big companies.
Larry Faudskar
a year ago
Installed a 240 V outlet, Rivian charging box and helped pair it to the WiFi. Excellent service, cleaned up when done.
Shannita Youknow
5 months ago
I had my entire A/C replaced was the best and easiest experience I have even gone through. All the employee super nice, polite and respectful. I was really pleased and glad I did not go elsewhere. I had my first maintenance done for the year and it was a great experience with Raymond M he was very polite and respectful, explained all he was doing and on time. I totally recommend to anyone searching for a new unit or just for maintenance. Thanks for your help today Raymond!
Jose Pienknagura
a year ago
Good service and great setvice individual but absurd price just to change a faucet. The pricing needs to be reviewed by the company as some of the products g is truly puzzling. We needed thr faucet changed and agreed as to avoid further waiting. I don’t mind paying but I find the prices from this merchant truly exaggerated at times. Great company as they are responsive.
Stephanie DeStefano
a year ago
Ian was on time professional and informative! Greatly appreciate his kindness! I’m glad I got Ian as my technician and will recommend Parker and sons and Ian to anyone who needs your services!
Jennifer Howerton
3 months ago
My circuit breakers were getting old and tripping. I called Parker and Sons and someone came out the next day, got financing approved and updated the entire set of circuits.
Very personable but professional gentleman. Explained what the problem was, what needed to be done to fix the problem and then fixed. A little on the expensive side but the job was done.
Gerardina Metcalfe
a year ago
Well now, this is going to take longer than 30 seconds.My shower wasn't draining, so I called and got a same day appointment although I couldn't get an ETA, but that was ok as I hadn't planned in going anywhere.Ian showed up and looked at the problem. He used various machines to try and clear the blockage, but then decided that the pipe needed to have a camera to see exactly what was going on. Fair enough and in all fairness to him, he was here about four hours, but I get the feeling he really didn't want to be. I have made another appointment for the 04/13, due to leaving out of state.I know this is messy work, but he left my shower base covered in mud, whatever it is, it's unsanitary and also told me my toilet wasn't working either. Good thing I have two bathrooms.I also didn't get a receipt, so I called to ask for one I was told you don't send them as you are paperless. I asked if it could be e-mailed and she said she would contact Billing and they would send it to me another Rep said it would take a week.I actually called three times and was fobbed off with various excuses.I have used your services before and they have been excellent. Not your average Joe..no, this experience was way below average, unfortunately, I'm stuck with it untill it gets fixed.Gerardina Metcalfe
Kathleen Darrow
a year ago
Tyler was on time, very helpful and professional. He replaced the dysfunctional thermostat and was completed promptly. I’ve been a Parker & Sons customer for years and have always been satisfied.
Luke Erlandson
a year ago
Great company! Got an appointment scheduled with a quick phone call, and the representative was very polite. Technician came out in a timely manner & had a very good break-down on how the system was performing and any recommended repairs. Technician (Hunter) was also very polite & professional. Would use them again!
The service person did a very good repair job, was friendly, and explained what needed to be done and the options I had very clearly.
Daniel Gonzalez
7 months ago
Job was done quickly and professionally. Customer service was exceptional.
Nathalie Navarro
a week ago
Showed up earlier then expected, Mike was great!
Lisa Keilholz
6 months ago
Parker and Sons completed an HVAC installation as well as a mini split at my house today. Because the install is brand new, I can’t say much about the operation of product/install…that’s not a bad thing, just an honest statement. I will say though, I have dealt directly with several employees, and they have all been phenomenal! Randy, Brandon, Chris and Rebecca specifically. They are very confident in their knowledge, their experience, the product, and their service without being arrogant. They were all very patient with me while I processed through a very big decision, and expensive investment. There was never any pressure, yet they were always available. Once my decision was made, they were quick to get my job scheduled and completed.
First time using Parker & Sons. Very professional from setting up the appointment to showing up on time today for appointment. Tony ( Tech ) was very knowledgeable and thorough explaining and diagnosing the issue. Will definitely use them in the future. I highly recommend Parker & Sons.
Justin Anderson
a year ago
Cesar was fantastic. Called in advance to firm up his arrival timeline. Was knowledgeable and quickly able to diagnose our issue. Explained the issue well as well as his recommendations for repair. He completed a thorough welfare check of the entire system. All in all a painless process that left us with cool air and confidence the system will continue to perform as it should.
Luis was professional and a pleasure to deal with. He wasn't satisfied until it work perfectly. You are lucky to have him.
These guys are great. Friendly, professional, and on time. Mike and Tyler did a great job!
I know AC is a must in Arizona, but nearly $300 a pound for refrigerant!!!!??? ya'll are some crooks!
I had an RO system and soft water filtration system installed into my new build. They worked very hard to get everything to work. Unfortunately the builder capped the drain so water softener was put on hold. Donte and Glen went over and above what they should had to go through.
Well I had to wait 5 days until they came to service my unit. It has been super hot all week so I assumed they were busy. They did quality work when they came and discounted my repair due to having to wait so long. So it's all good. House went from 99 degrees inside to 75 over night.😉
Parker and Sons were fantastic. They have done my HVAC and electrical last summer. I have a water softener that was having issues and the water treatment department has gotten me squared away. I will call them again if I need them.
Very professional, courteous and knowledgeable. He explained everything in detail and was easy to talk to. He also had the parts we needed with him and got us ready for another hot summer. Would highly recommend them. Thank you for the excellent service and piece of mind.
Jacqueline Tse
4 months ago
The experience their electricians was ok as they were able to do the work that I requested. However, I am disappointed the company protocol that the estimate they gave me did not have some sort of itemized breakdown. Another large company I worked with in Tucson provided me with a breakdown of parts, cost of labor per hour, etc so there is transparency of what work is being done. Also I was told I would get an email receipt and I never got one. Meanwhile I have already received a lot of marketing material from Parker & Sons (2 pieces of snail mail, 2 emails).Also, the electricians were going to label the breaker so I know which one they worked on, and I realized after they left that they did not do so.
Gary Blanton
2 months ago
They dud a thorough job of finding the leak and dud an excellent job with repair and cleanup all at a reasonable price
Ghost Rider Ordonez
5 months ago
My plumber arrived on time. He was professional and courteous. They repaired my toilet and drained my water heater. Good quality work. I recommend this business. Thanks.
Sarah Potter-VanHoogstraat
a year ago
We were in a pinch because we had to leave town the next day and we woke up at 4 am to find our outlets were tripping and shutting off our fridge. It was super easy to make an appointment online with Parker and Sons. The electrician showed up on time and completed the job super quick. We are very pleased and will definitely be using Parker and Sons in the future.
Sheila Smith
5 months ago
We are seniors and we were very impressed with Ryan Decker. Professional and very friendly and helpful with explaining how the heaters work.
Me and my family went a MONTH without A/C waiting on our warranty company and we finally had enough. We called Parker & Sons and they had someone out the very next morning. Not only was he at our home early but he was very professional, gave my animals love and was friendly to them and gave us honest information about our old AC unit and recommended a new unit for the long term rather then spend a ton of money on a chance.He had a contractor out literally 2hrs later who gave us honest estimates. We had to wait a few days for the installation, but they gave us some portable AC units so we had some relief during those days of waiting.The installers were out the scheduled day early and got right to work being super friendly and professional the entire time they were here, gave us all the information we needed to have the best experience and actually completed the installation earlier then anticipated.We've had our new unit for almost a week and its been pure bliss and so much better!I can't recommend Parker & Sons more! They were a great company to work with and I would definitely have them come back out again!
Paul Underwood
a year ago
Fantastic service during scheduled routine maintenance visit the technician identified areas impacting air purity after cleaning filters. He installed a UV air purifier and electrostatic aif filters-a lot of work at a discounted price. Much appreciated...can't wait for their next visit!
Jaime Torres
6 months ago
SCAM! Not professional. Tech came out and told us the motor was out and we needed to replace our unit, and offered their available model for $550. Charged $79 for the “diagnostic” and left. We later found out two things. The model he offered us is listed on Amazon for $100 and our unit is a newer model that only needed to be reset by literally pushing one button. Total Scam!!
Ryan from Parker and Sons saved the day. 1 hour after I called for help Ryan was on-site and correcting an electrical issue with my AC unit. Outstanding service!
I called for an electrician after noon and they came in a couple of hours. It was getting late in the afternoon when he located the part needed but he was willing to go 40 minutes away and bring it back so the job was finished around 7 pm. At any point he could have said he would come back the next day but he went above and beyond to help me. Really great service. Thank you
Peter was very professional and super knowledgeable. Took his time to locate the issue and then do a check all around. I am so happy I chose Parker & Sons to come out to fix our problem. Couldn’t be happier.
Awesome! Honest and fair it is a pleasure to do business with people who have integrity! I will recommend this company to everyone. I had a clogged drain the worst right. They were here when the said and although it was a tough clog he worked at it until the water was draining again. Thank you!
Justin and Cameron were amazing very professional and respective men! They did amazing job and I look forward to working with them in the future.
Our technician Rodney was very polite, professional, and did high quality work. His experience in the industry was very apparent!
Rodney Lomibao
a year ago
Jonathan arrived and was professional. He explained the work being done and offered services which needed attention regaling out AC unit. Due to very competitive pricing and the need of services, he was given the opportunity to complete the recommended services. Thanks you for your professionalism and you did an excellent job.
Needed my water fixed and Michael A came within the 2 hr window and fixed my problem in less than an hour. Professional and affordable.
Timothy Shadel from Parker & Sons did very professional work replacing some lines and valves on our hot water tank. He was on time, fully prepared, provided a cost estimate prior to starting the work and completed the task in a timely fashion. Thanks to Timothy and Parker & Sons for another job well done!
Carlos Enamorado
4 weeks ago
Amazing service, professionalism! With deepest gratitude!
Brenna Craven Dumas (Brenna Mae)
a year ago
I am very grateful for the service I received. I scheduled a tune up ahead of the summer heat. My unit is old - from 2002 and I know I'm on borrowed time. And like many, COVID sick leave has resulted in a lot of missed pay at work, so financially we're not in the best shape. Better than some, but not where we need to be. Anyway, the techs helped us out a lot and this exhausted mama appreciates it very much. Thank you so much today for your kindness.
Adreeanna Castaneda
3 months ago
They are so cool! Family vibes over the phone and in person. After receiving multiple quotes I was even more confident going with THIS company!! The estimate was easy and to get everything going was just a quick phone call and they had my ac replaced the next day I can’t believe it. Very good
So the rep that came out was quick, efficient and wonderful--Stacy. I have nothing but nice things to say about her--very professional, great communicator and knowledgeable. I guess my frustration is the generator we wanted from Generac is 6k. Adding some modules etc, I expected a 10-12k installed price and was prepared to make a decision to purchase. However, my wife and I were floored at a 24k install price after a 4k discount. I don't understand the cost/breakdown on a 6k generator that then is 24k. Is it greed? Are there other costs she wasn't aware of? The Generac site says average install is 2k. So how is a 6k generator at the Generac site suddenly 24k installed? Well it turns out--that because I have solar--you have to isolate the solar from the panel when you lose the power grid. So--it's far more involved that what it appeared to be on the surface. My apologies to the group for not understanding.
The overall experience we have had with this company has been disappointing. We had them come out for some electrical work that needed to be done and the initial electrician was knowledgeable, and was able to setup an install appointment the same week. We also needed to replace our HVAC system and he setup an appointment with that department to come out and look at what needed to be done (so far, so good). When the salesman came from the HVAC department he appeared to be genuine and honest and this is what ultimately led us to go with Parker & Sons for the install. Items we were told would be included that were supposedly built into the cost were balancing the ventilation system within 2 degrees in each room, fixing the current ducts in the house, and we would have our new unit installed before the end of the day. When the install team showed up we were told that it would take two days (if we had known this we would have better prepared ourselves since it was triple digit heat at this point), the salesman was supposed to bring at least two portable A/C units (he never showed up again and two gentleman came late in the afternoon when the house was already in the upper 80s with only one unit and said there was nothing they could do about getting additional units), two vents were measured incorrectly so new ones needed to be ordered (it has been over a month and we have yet to receive the vents or a definitive answer from that department as to when they will be coming to install them, I'm lucky if I get a response back from them when I call for an update), and this company does not have the ability to balance vents in the different rooms so the salesman just outright lied to us to get us to buy over $2000 in new vents. I spoke to management and they appeared concerned about our experience and made it sound like remedial action would take place, but so far it has been continued frustration.Back to Electrical: When the initial team came out to install and update everything they left wires on the ground of our house and in our garage. On top of this, they left our backyard fence open and our two dogs got out. We thankfully discovered this sooner rather than later and frantically ran up and down our neighborhood until we found both of them. They were covered in cacti needles so we had to take them to the emergency vet which resulted in over $1000 in vet bills. The electricians could not finish installing a smoke detector and stated they would come at a later date when they had access to that area -- when I called to schedule this I requested a different team come out because of what happened. The gentleman just arrived and had no idea what was going on or what he needed to do. He had to call his supervisor to figure out what he was doing and if I was telling the truth about already paying for the remaining work.We have a lifetime warranty with this company for our HVAC unit and we have little to no faith that if something ever happens to our unit that this company will actually do what they promise.
Tiffany Bennett
a year ago
I had my outside Compression Valve come clean off the pipe. At home with a sick kid and called Parker & Sons. I couldn’t get a set time but was put on emergency because I had to shut off my water (it’s late April in Arizona. Water is needed) within 3 hours I had a call saying Rod was on his way, he showed up, professional and just and fixed the problem in 20 mins. Turned my water on and was so kind. Highly recommend this company.
It was great working with Issac and Royce. They knew what they were doing.
I feel very comfortable with having Parker and Sons taking care of my plumbing needs.
The only thing I didn’t like was the price tag. I thought it was a bit expensive. With that being said it is better than sitting out with no water so they sort of no you have to pay.
Ivan did a fabulous job installing a fan in my bathroom. He explained everything he would do, was neat, clean and professional, and the fan works perfectly. I highly recommend him if he is available.
The crew that showed up and did the work was awesome. They deserve 5 stars. Friendly, professional and well organized. What I was not happy about was the lack of coordination and communication by Parker and Son. When I emailed the date I wanted, no one responded confirming the date. The day prior to the install, no one contacted me to coordinate. When I called them at 5:30 pm. I was told I was on the schedule and someone would call me in the morning with a show time. The morning of my install my doorbell range at 6:45am with four men at my door ready to go to work. Was definitely surprised by there arrival. At that point they told me they were doing the install, but some components were on back order and the office will call me to set up the rest of the install once the parts arrived. Not happy about that. Should have been given the opportunity to reschedule. They also wanted there final payment even though the install is not complete. So far I am not thrilled with Parker and Son overall, but hope the system exceeds my expectations. Time will tell.
Kathy Fletcher
9 months ago
My heat pump went out and they were very prompt in getting a technician out to diagnose the problem! He was very personable and professional! Would definitely recommend them to anyone looking for AC service
Rojelio Martinez
5 months ago
I like the service your guys give us very professional and abke to answer my questions thank you Nate and thank you Parker and sons
This was my first contact with Parker & Sons and they were just great! They scheduled service on my air conditioner within 24 hours and Peter, the technician, provided a perfect example of outstanding customer service. They will be my go-to company from now on!
Monica Landecho
a year ago
Water softener installation! Very professional team who communicated openly, answered all my questions, and performed in a timely manner. Thank you Angel & Ramesh for installing our softener and making the experience easy for us to understand. Can’t wait to see and feel the results :)
Allan Rosen-Ducat
a year ago
Parker & Sons what can I say; well their employees are very professional, there is excellent continuity of service.We had electrical, mini split install and whole house attic added insulation.Pricing is commensurate with current market prices. You get great customer service, high quality workmanship and products, on schedule install.Parker & Sons feels like a family run business, and they made us feel like we were part of their family.Thank to our install crew.
Mike Wittreich
a year ago
From the first call to the install team everyone was professional and knowledgeable. The lifetime guarantee is a definite plus. Highly recommend them for AC work and replacement.
David Attebery
a month ago
The gentleman who came to do the estimate was very knowledgeable and patient with all my questions. The 2 gentleman who did the install we very professional and respectful
Great guys, very knowledgeable and ready to assist. Was not able to resolve issue fully but not their fault. They discovered it was the water softener not installed/warrantied by them and it was best to contact AmeriFlow as it’s only 5 months old. They put it in bypass mode and it did stop the issue. Worth the diagnostic charge, put my mind at ease.
Ryan was very professional and friendly. He did maintenance on two of my homes HVAC systems in a very timely manner.
They were able to show up the same day and swap out my leaking water heater within hours. Kris was professional and amazing. His work was impressive and you can tell he is a master of his craft.
So... Parker and Sons has been downgraded from a five star to a one star for the following reasons;- Overpriced- Charged thousands of dollars and did not fix the issue- Poor experience with their answering service- Did not keep appointment with AC out- Every time they visit our home they are upselling expensive add ons- $9,000 water softner and filtration system installed one year ago has never worked consistently/correctly still getting scale on our fixtures- AC repair that cost $$$$ and still have the same issue- Not showing up for a scheduled repair and not even bothering to let us knowParker and Sons is expensive, but we have always paid the price because they where reliable and handled most home mechanical items. We used their annual maintenance program for 3 years and used them for a number of projects and repairs spending $20k+ over 3 years. It's unfortunate that they no longer value loyal customers or follow through on their commitments. Sorry to see it happen, but they have become an unreliable, overpriced firm.
Have to say this was a great experience. Chris came out, ON TIME, and was very professional, explaining everything clearly. I will definitely use Parker and Sons again, should the need arise.
Rose A Ballesteros
5 months ago
Very informative, knowledgeable. And thorough.
Recommended
Technician was knowledgeable and completed the job correctly.
Johnny Guerrero was great. He explained everything in a way I understood it and gave me options to keep costs down.
Anna Elizabeth
a month ago
Michael was our service man today and before he arrived, he called 20 minutes prior to let me know he was on the way! Once he was here he took a look at the issue and informed me of the options I could make for the situation at hand. I chose to have him help with my sink with snaking it and also installing new pipes, he was fast, efficient and so nice that it made the first experience exactly what I wanted! Thank you Michael for your hard work, your kindness and all the information you gave us! We look forward to continuing to work with Parker & sons!
Tony was an excellent technician. I had a RO system that was gurgling nonstop. He fixed it quickly and explained the process clearly. Thank you!
We had a issue with our line to the septic tank. They don’t do septic pumping but they got the line going again. The amazing part is the gentleman got on the phone and found a company to pump the septic. I called 9 pumping companies and they said 2 weeks to get out. He had a company out in 2 days!!! Amazing service!!
Armenta Real Estate Services
3 weeks ago
Cesar its a courteous and excellent technitian
Jeremy McBride
a month ago
Jesus from Parker and Sons came and fixed our outlets same day. I can’t recommend this enough. Just a good experience all around.
Had to cancel a job and they made it easy. Jake is a knowledgeable tech and understanding of the situation and I want to thank him for his time.
Peter the technician was extremely professional and knowledgeable
charles giovanniello
a year ago
AC service was done by Jacob he did a very fine job. Mentioned some problem with pipes in the ceiling and he found the problem. He called the plumber and set up an appointment. Sean came over and fix the pipe leak. All went well. Both Jacob and Sean did a very good job and I was satisfied. Charles Giovanniello
Ryan installed a security light on the side of my 2 story house. In the past he has installed new light fixtures in my garage & house, installed an exterior electrical outlet & dug up improperly installed underground electrical wiring & reinstalled it properly around the pool area. He does excellent work.
Shannon Rasmussen
7 months ago
They were exceptionally professional in all aspects. They called before the time they were scheduled to let us know that they might be late, but were on time and even early. When they were here they discovered a gas leak and contacted Southwest gas. We appreciate the quality of service and professionalism.
Juan Jr Cesante
a year ago
Repairman arrived on scheduled time. Removing and installing the garbage disposal was no problem at all.
Excellent job.
Tech was very knowledgeable and professional.Hard to find employees like this. I know because l am a retired business owner. Parker should be very proud of this employee!!!!Follow up: Don't know what is going on but we were offered a year finance with no interest. Signed all paperwork and thought we were done. Received a phone call yesterday from them telling us we did not complete our signatures. Come to find out there was a 30 cent change and we have to resign again. We are having trouble doing that because supposedly we have the wrong browser. We were told to go and download another browser and install it so we can finish signing. Was insulted by a gentleman who told me I basically didn't know how computers work . ALL THIS OVER .30 (30 CENTS). I am very sure that it cost Parker and Sons more than 30 cents to get new contract drawn up and to have an office person call and talk with me. We were basically on the phone 30+ minutes. I asked to see Both the old and new contract to make sure nothing has changed but have not seen either. Not sure if I would recommend them now because of a fight over 30 cents. I even offered to send then a dollar in the mail but was refused.
Laurie Coffin
9 months ago
The team that was dispatched to do the installation were very professional. They were on time, did an exceptional job at installing the new system. Took the time to answer all my questions. Would definitely recommend Parker and Sons to anyone who requires a new system installed. They actually had fun doing the install and could hear them joking back and forth. Great crew.
I’m so happy with Parker and Sons. I call them every time I need help with electrical or plumbing issues. Their technicians are knowledgeable and professional, and they always answer all my dumb questions.
Effortless experience. Marc called ahead and gave me a timeframe to expect him by. Told me what he’d be doing and delivered promptly. A couple of recommendations I’d expected were mentioned, but no pressure to complete. I’m cool, comfortable, and worry free that my a/c will keep running smoothly. I felt that I made the right call. First time using Parker and sons but won’t be my last
Christian Gibson
2 months ago
Did a great job hooking up my natural gas fire pit!
Everyone that I’ve had at my house or contacted on the phone at Parker and Sons has been nothing but helpful and professional. The team has managed to fix any problem that has come up and got my system working the same day. I would highly recommend their team, and their monthly tune-up program. Great company, thanks!
My experience with Parker and Sons was great from start to finish. I was having an issue with my heating system and was able to quickly get an appointment after calling them. I received email and text reminders about my appointment.Eddie Sandoval was my HVAC professional, and he diagnosed the issue and then clearly explained everything required to fix my problem and outlined all the solutions and costs. He also completed a check up of my AC system in preparation for the summer. My unit was working ok, but there were some issues causing strain on the system that could lead to problems in a few years. Once again, all solutions and costs were clearly outlined with no pressure, just information and recommendations.I went forward with the repairs and recommended items for the AC unit. All the work was completed skillfully and quickly for a fair price. I’m impressed and will be using Parker and Sons for anything I may need in the future.
David Abeytia
4 months ago
Great job, they got right to work and figured things out. It took some time, and wasn't cheap, but that is why I couldn't figure out the problems myself. Glad I found them.
Rikki Lucero
5 months ago
Where do I even start? I am so thankful for the services and technicians that helped us with our electrical panel replacement. We first called Parker & Sons on a Friday as an emergency when our power kept going out. They set us up for an appointment on Monday, but Alejandro (Alec) Gortarez was able to make it out that Friday to at least set us up with some electricity until they could work with TEP to get the panel replaced. On the day they replaced the panel Alec and Clay Wilson came out to do they job. I highly recommend Parker & Sons. The technicians really made our experience great and if it wasn’t for them we wouldn’t have known what to do. Their service and work was amazing! Thank you Alec and Clay!
The technician, Leo, installed a pot filler (had to run a new water line) and ran a gas line for my new stove. He was efficient and took the time he needed to perform the job right. The job took the time he estimated. I'm extremely happy and would recommend Parker and Sons.
Parker and Sons was on time and finished within one day. Professional service and new heat and air working.
James Moorehead
a year ago
I could not be happier. Michael showed up not long after placing my service ticket. He evaluated my situation and got straight to work in diagnosis. I hung around in case he needed anything from me and we had a great conversation while he figured out the best method for fixing my problem. He explained the difference between each option and once I decided which path I wanted to take he got it done quickly and effectively. I can do laundry again without my bathroom flooding.I have his card on file for further plumbing needs.I had a lot of choices when I googled plumber in my area and I am more than glad I chose Parker and Sons.
Jonathan C is a true professional and prime example of why Parker and Sons is number in the state. Respectful, thorough, and experience shows in his work. Thank you for another customer and their peace of mind you have provided before another Arizona summer.
Marlynn Schiff
6 months ago
Alec and Clay are courteous, skilled electricians. They fixed in one visit what we had been waiting on with another company for 5 months. Highly recommend Parker and Sons.
Cherie Garland
a year ago
Parker technicians are always professional & knowledgeable! I love being able to call just one company for all my plumbing, electrical and AC/Heating. Being on their monthly service plan is a good value.
Marshall Bronston
2 months ago
Johnny responded quickly to a simple a/c issue: blown capacitor. He was courteous, explained the issue in a clear manner, and made for an efficient repair. I was very pleased with the result.
Celeste Boudreaux
4 months ago
Techs are friendly, answer questions. But I have issues with their maintenance plan. They come over, take measurements and pictures and let you know if there are any issues. However they claim to do preventative maintenance, they do not!!! They do not do any measure of cleaning, declining or anything other kind of maintenance to prevent future problems. They only document the condition of the system.I thought I was paying for a maintenance program. It is not!!!! Going to fi d a company that does actual preventative maintenance
CHERE GIANFORTE
6 months ago
Josh was obviously a professional He definitely knew what he was doing and did it well and cleaned up afterwards We enjoyed having him here you've got our business from here on out
Daniel Olmsted
a year ago
Technician showed up on time , was meet and courteous. Preformed inspection of unit and found out that start up amps were higher than factory recommendations. Suggested a new start up kit should be installed.After it was installed the start up amps went down below factory recommendation and will give us a few more years on this unit.
Definitely recommend Parker & Sons , Johnny did excellent job very respectfully thank you !!
Chris Carlson
3 weeks ago
Did service and maintenance on a residential AC. Explained issues and solutions. Did a good and clean job and were thorough. AC starts and shuts off much quieter. Feel cooler in 110 degrees.
Yolanda Diles
10 months ago
We a received an estimation that reflected what we paid for the services. The workers were efficient, courteous and knowledgeable. We are pleased with the work done.
Melissa Pacheco
2 months ago
Clay was wonderful, professional, and answered all our questions. He was early, the communication was perfect, and the quality was amazing of the service . Looking forward to using them and clay again to install some outlets and upgrade/ replace the breakers! Thank you for a wonderful stress free experience!
Denise Adriance
a year ago
Cody Shipp did an excellent job of installing the Captura system. I would highly recommend him. He was very knowledgeable and friendly.
Marta Almodova
7 months ago
Very friendly , knowledgeable and very compassionate to our needs as a customer. With the gas to electric system installation.
Our experience with the technicians who came to install the new AC was exceptional. They were very kind and diligent . Christian and Hiram ( I am not sure of the spelling) were such gentlemen.
We are completely satisfied and pleased
Electricians did a great job on the install and utilized good quality components for the job. Thanks!
Mike was our technician (plumber) and was very courteous, knowledgeable and professional.We had a drain leak in the laundry room which required replacing fixtures and part of drain system. Along with that he also serviced our hot water heater which was over due. We have used Parker and Sons many times and will continue to do so, because of employees like Mike.Ron
Maribel Reyes
5 months ago
Today we had our AC maintenance and repair done by Alex M. He was awesome! Super professional and honest!!! Thank you Alex!
Disappointed. Toilet clogged due to object dropped into toilet and lodged at the trap. Plumber removed toilet and attempted to clear with auger. After 15 minutes he determined that he was not able to clear. Next day I purchased my own auger and cleared the object from the toilet in a couple of minutes. Lessened learned, $40 auger and a little effort is better than a $229 bill and no results.
Fast and efficient service! Gabriel and his team did a great job!
I am very appreciative of the service that I received from Parkers & Sons. Everyone I spoke with was friendly and helpful. Thank you James Goldsby and Alayna for coming out to fix our plumbing issues. Thanks James for being so knowledgeable, patient, and extremely nice. And thanks for your awesome smile to reassure me that everything will be taken cared of.
Replacement of old air conditioner/heating system.They were wonderful! From the time we spoke to them for the first time to the installation of the new air conditioner was only about 12 hours! They were so polite and explained every step to me. I would 100 percent recommend them!!!!! 5 Stars!!!!
Pharaoh Johnson
2 weeks ago
Peter was my technician. He was very friendly, helpful and knowledgeable. I will highly recommend Parker and Sons to my family, friends and strangers. The price for the work is terrific.
Jamie Anderson
a week ago
I had a project another electrician didn't feel comfortable doing and Parker and Sons did it exceptionally well and fast. Amazing! Will use them again!
Been using Parker & Sons services for 15 years. Won't call anyone else. This time around my water heater started leaking from around the drain valve. Both the sales rep and the tech were first rate, prompt, informative and friendly. Walked me through options and preventative measures for the future.
Lorne Lambries Sr
a year ago
Alan was professional and friendly and communicated everything perfectly in advance. Alan was also time efficient and did great work!
jeff poulin
11 months ago
new HVAC system installation done very quickly and professionally. Very excellent job and crew.Best service possible. Started at 7.30 am done by 1.30 in the afternoon. Total HVAC system change. My house didn't even have time to get hot. Awesome job and work crew. Thank you!!!
Thorough explanation of what needed to be done before any work was started. Leak fixed & plumber cleaned up mess before he left. Very satisfied with service!
Angela Abramchick
a year ago
Just for cleaning my pipes and camera they were $100 less than anyone else. Upon finding damaged pipes in my home they gave me multiple quotes for partical or entire repair costs.The techs were super friendly and personable. They kept me informed about what they were doing and seeing all throughout their process. I will be using them for the repairs.
Was scheduled and confirmed for a service for my AC for 8am-10am and at 10 am recieved a call rescheduling the next day for 10am-2pm. The next day no one came. I called Parker and Sons and they said that dispatch was supposed to notify me they were going to be late and dispatch said that technician was supposed to notify me. I missed 6 hrs of work as I was waiting for them. I asked to speak to supervisor and was on hold for over 10 min then was disconnected. I tried calling back but was on hold for a while and was disconnected again. Very frustrating. Very poor service. Not responsive, not on time, poor communication between their team members. They were not very respectful of my time. I saw so many good reviews online and I thought I'd give Parker and Sons a shot. I guess their quality of service has gone down. Be weary.Follow Up:After last posting, Parker and Sons reached out to me and apologized and serviced my AC. The technicians were friendly, prompt, and did a good job. I changed my rating from 1 to 4 stars due to this. Everyone makes mistakes and the most important thing is that they owned up to it. I would use this service in the future.
Alex very professional courteous explaining every detail and what he did
Will use them again when needed
Taylor Moore
7 months ago
Team was knowledgeable! Got us taken care of very quickly. Great and friendly service
The tech, Raymond, was excellent, kind, professional, explained everything to me! I really appreciate the attention to detail!
Eveline Fungate
10 months ago
Alex was professional and thorough. He explained wiring issues to us in way that was clear. We appreciated his addressing all of our electrical needs.
We have plumbing upgrades planned in the near future and will call Parker and Sons for that work.
Michelle Liedtke
5 months ago
Very professional service and did a great job!
Nancy Bartlett
3 months ago
Knowledgeable tech did great job. Very pleased.
Joanne Skelton
8 months ago
Parker and Sons installed a newAC/heater system and came today to do my 6-month maintenance. Everyone that has come out has been so informative so friendly and professional. I highly recommend them. They also came out to do maintenance on my water heater and check over my household plumbing, again highly professional friendly and went over so many things that I was not aware of thank you again.
Rob Prentiss
10 months ago
Gabriel was very courteous, friendly, and professional. Explained issues thoroughly and suggested an action plan moving forward. Highly recommend!
Thomas Aragon
3 weeks ago
They have highly skilled technicians that provided me with a solid plan for fixing my wiring issues. The quality of the work was outstanding. I plan on using them for any future work I need done. I recommend you do the same.
The technician “Shelby” was absolutely amazing! Not only did she complete the service required, but introduced me to a part that assist in the longivity of my unit! Parker and Son’s (ladies also) have my vote for A+++ very good!
Prompt, thorough and affordable. Raymond, our tech was knowledgeable and patient with all my questions. Although not our first interaction with HVAC service companies, it is the first time we were impressed enough to buy the service plan.
Isaac Persing
a month ago
I had a power outage on a hot day and they sent someone out to fix it right away. Thanks.
Raymond inspected our HVAC unit with all the photos and data needed to evaluate our future maintenance decisions. The whole experience was easy and I will definitely use their services in the future.
They did a great job fixing a broken pipe! They were on time, worked quickly, and made sure everything was working correctly after. The price was exactly what they estimated before hand and cheaper than another companies estimate. Very happy with this service!
Michael McKenzie
a year ago
The techs were phenomenal .I’m 67 and my wife passed away Oct 2021.I’m a tradesman and have installed 6 water heaters myself.Just don’t feel like doing stuff like that anymore after 45 years of diy.When you can get a water heater for $600 to $800 full blown retail and get charged $2700.00 for this job, you know your getting ripped off…My recommendation be pro active so you have time to shop around for a much better price than get stuck in a corner..The average real cost for a replacement should be about $1700 Max..Run run fast from Parker and son.That way you are not paying for all the high dollar adverts at Chase field.Never again!
Our technician, Jonathan J., was fantastic. He helped went above and beyond for us and we will definitely use this service again in the future.
I developed a rather severe leak on the outside of my house. I had had bad results twice previously with George Brazil, so I tried Parker & Sons. Customer service was friendly, helpful and informative. The technician was Ian. Ian was professional, friendly, and kept me totally informed. Fortunately it was outside so there was little mess left over. Ian returned the property to near perfection and it appears the work he did was of the highest quality. He showed me that at some time in the past (before I bought the house 12 years ago) galvanized pipes had been used underground when and where they should not have. Long story short—I am very happy with Parker and Ian.
Everyone involved were supportive and helpful. Had called a lot 😞 of places and either they did not work on the brand ofCooler we had or to costly or completely not interested in the plight of two. 80 year olds having no cooling when it was 114 degrees. Thanks for being a caring company Wanda allen.
Jhonathon Lavery
8 months ago
I did not hire them to fix our problem because of their terrible business practices.. I will contact someone else.
I initially left this company a 5 star review after my install in September 2022. Well it's now august and my brand new system has already stopped working (compressor). Mind you it's the middle of the summer with upwards to 100+ days multiple days. My ac busted 7/17/2023. They accessed problems the next day.... It's now august 3rd. I've gotten NO ETA on the compressor.... Not call backs minus one where they informed me the part was ordered but no ETA. (Mind you this was after several calls for an ETA) and have still gotten nothing back in regards to when my ac would be fixed. Everytime I've called I've been told I will be called back that day and have yet to have this come true. No one there knows anything about what they do, and the people that do know what there doing apparently are too busy. If id known what I know now with how they take care of clients, id had chosen someone else for my ac needs a year ago. I now have a doubled electric bill trying to keep my house semi comfortable with window units and haven't had AC for going on almost 3 weeks. Im highly disappointed and frustrated this is who I have to trust my warranty through... Wouldn't recommend.
Jason Shofner
6 months ago
The technicians were very professional and highly knowledgeable. They were very quick to diagnose my issue and fix it. This has been the best experience I have had with any skilled service provider hands down. I would highly recommend this company to anyone I know in need of HVAC services. Jon O and Ryan D were great representatives of the company and I will definitely use Parker & Sons for any HVAC needs that I may have in the future and I would suggest anyone else do the same.
Chris Forslund
a year ago
Needed assistance installing a smart thermostat as my common wire had no power. They were professional, responsive and worked to solve my problem quickly.
Debbie and Iggies Conley
3 months ago
Mike and Tyler were outstanding. My main water cutoff was frozen. They knew exactly how to repair/replace the offending part. They were quick, knowledgeable, professional, and friendly. I will use them again.
We needed a new hvac system Pronto as air froze and weather was 90s. Same day Elliott was at our place and delivered the bad news about the old system. They set the new one up in hours before more hot days and Ivan taught us how to use the new smart thermostat. Old one was recycled and debris hauled away.
The technician was both friendly and professional. He explained the issue with the A/C unit, and was able to replace the defective part quickly. He answered all of my questions more than just satisfactorily. All in all, it was a very good experience.
Chris and his assistant did a great job on a tough upstairs soak tub faucet replacement. The builders did not provide any access to my leaking faucet from below or above. Only option to save the tub was to cut through a small panel that joins the shower and tub. They replaced my leaking braided hose type failed faucet with a great Roman tub faucet and valve using expert sweat skills. We could not be more happier with the service, speed, professionalism and skill level. Thank you Parker & Sons!
Dan was our technician and he did a great job at quickly finding and diagnosing the problem, as well as arranging for repair. He also took care of a few other small issues while he was out.
Tyler notified me if his anticipated arrival time. He was on time. Diagnosed the electrical issue. Gave me 2 options which included a simple fix with a return visit if more extensive work was necessary. We opted to replace a GFI to see if that solved the problem. If it doesn’t a more extensive (& expensive) solution will be needed.
My AC stopped working yesterday, at 4 pm on Friday with 109’ outside. Can it be any worse than that?! I called two companies who didn’t have appointments until Monday afternoon. Fortunately, Parker & Sons were able to send out technician on Saturday. Peter was very professional, friendly, and competent. I couldn’t be happier with the service provided. Thank you, Parker & Sons, you made my weekend!
Carolyn R Cupps
7 months ago
Alex was polite, knowledgeable and businesslike. A great experience for me and saved me money on the work. I will be using this company again when maintenance is due.
Andrew Christensen
a year ago
Needed quotes for plumbing issues after buying a new home, was able to get in quickly and professionally to resolve an issue that needed addressed right away. Provided additional information plus quotes for full repairs and options for the repairs.
Received service on a Sunday, the same day I called. Very professional and prompt. Problem was fixed in no time at all. Will definitely use again. Thank you Ed and Clay!
Excellent electric service. My husband is 84 and can no longer fix issues. The neutral wire needed repair and the job was done perfectly. James arrived in time called 30 mins before appointment time, explained everything andeft everything immaculate.
I needed a new circuit for an electric range, Alec was great to work with! He even reset the clocks on the appliances after turning the power off! He also arranged for one of their plumbers to come out same day to remove an elbow section of the gas pipe so the new range would fit more flush against the back wall. Steve the plumber was also very nice. Highly recommend!
Danielle Fix
3 months ago
We heard about Parker and Sons (P&S) on our local radio station with John Jay and Rich, so when we needed a plumber - we called them. We were without our kitchen sink and dishwasher for two days (Saturday and Sunday). When we used the garbage disposal the sink filled up with smelly water. We called P&S Saturday night and they tried to get us on the on-call list for Sunday morning but no luck. Gabriel Delgado arrived on time Monday morning - he explained everything to us, quoted a price and went to work. He was polite and friendly and had a trainee with him and his demeanor with the trainee was positive and patient - explaining what he was doing and why. Gabriel used those same traits when talking with me. The nice thing I liked about Gabriel was he didn’t dumb down explaining issues he was running into with me or ask to speak to my husband before explaining everything and moving forward. When the repair was done they cleaned everything up and explained what next steps should be taken. We need a little more work done to get everything 100% and Gabriel walked me through the details of the 2 quotes, but in the end we decided on the less evasive quote and that is what we are currently waiting for. I hope Gabriel is assigned to our next job. Thank you.
Ryan D was very friendly, knowledgeable and helpful. Not afraid to reach out to his supervisors to answer questions I had.
Therese Evans
8 months ago
They were on time, professional, repaired my issue quickly. Will use again if needed
Lisa Midyett
3 months ago
Very professional, friendly and hard working. Explained installation process, answered questions and helped with thermostat setup.
I would definitely recommend them.
Kohman - Kwiatkowski
a year ago
We belong to their member program which provides a “free” annual inspection of the AC. The unit is older and often needs a new “this or that” but they do a great job assessing, making recommendations, and help weigh the pro’s and con’s of replacing a component vs waiting. I never feel pressured and the membership saves me about 10% when I do have something replaced.In Arizona I’d rather maintain the unit proactively rather than wait for it to fail on a 115-degree day - they help me do that!
Electrical box upgrade, excellent customer service,project completed same day and Rob took extra time to make sure every detail was addressed . Felt comfortable with Rob and Parker and sons with my electrical needs.
Liam came out to assess doorbell electrical and possible electrical outlet issue. He was professional, knowledgable and fair. Put my mind at ease and doorbell is now working. Thank you Liam and Parker and Sons!
Great guys doing the job, were very professional, and helpful
Rebecca Thompson
3 months ago
They came out the same day I called.
Raymond was very efficient and professional. He got here on time as well. Very nice to work with.
Installed new ceiling fan. Did a wonderful job. Couple recommendations before starting if anything didn't go right. Also suggested some things with breaker box. Parker and Sons has always been my go to place for heating/cooling, plumbing, and electrical.
Barbara Polston
5 months ago
So happy to find Parker & Sons serving Tucson! So easy to make an appointment online. Great communication. Electrician was on time and professional. Reasonable pricing. Will be a loyal customer!
Kiana てるみ Vasquez
10 months ago
Alex took the time to be thorough in checking my electrical issues and went through the process of showing me and explaining his theories with me. I highly recommend this company.
Marty Peterson
10 months ago
The team gave me an estimate on the spot and began work that day. They did a great job, cleaned as they went and had me inspect the work once it was completed.
Abraham Kaldani
3 weeks ago
Great service. However, when you book online, the system will not show/indicates service charges. The electrician will show and the present you with their fees which could be pretty high.
Jeanie Harlin
4 months ago
Our Parker & Son, tech was Raymond. He was very knowledgeable, friendly and professional. He answered all our questions and kept us updated about every task he performed. Thank you for the great service!
Tyler and Drew were awesome. They fixed my AC which is on a second floor roof. They were polite, knowledgeable, and personable. I would love to have them check my AC every year.
The office admin that scheduled the service and the plumber that worked on my property were very communicative and got the work done quickly. The price was a little more expensive than some other quotes I received but they were able to take care of me faster.
My ac/heater went out. Raymond Markley was our assigned technician. Great professional service, on time and was able to troubleshoot right away and get it fixed within hours. My kids and I will have heating tonight thanks to him. Appreciate the great work and fast turnaround Raymond!
Work people are always professional. Parker & Sons has always been responsive and gotten me a quick appointments. The people who come to the house are very friendly but not overly friendly. And the people that work in the office do their best to work with my schedule to get me appointments.
our heat went out last week and we had to call a technician. tech was efficient, knowledgeable, polite, and cleaned up after himself. Parker and sons gets our recommendation and we will use them again
I was charged over $400 to replace a $20 capacitor. This did not fix the problem, even though I specifically informed the technician that this unit has a history of being low on refrigerant he refused to even check it. This caused the compressor to go out a week later, costing me $1k's more. The technician also tried to upsell me on replacing the working capacitor on another unit for another ~$475, (a $20 part that is still working fine).
Markeisia Venett
a year ago
Parker & Sons has been the best home maintenance service experience I've ever had. I was having some issues with my A/C, and Parker & Sons was able to come out immediately , conduct a survey, find out what was wrong, and fixed my A/C the very next Day. Nate was polite, caring, and very professional. I highly recommend this company for any home maintenance needs.
Jacqueline Do O
a year ago
They detected a leaking in the compressor line and said it’s $1950 to weld…I’m impressed with the cost of welding, then he said well you lucky because If the leak was in the coil you looking at $5000. How much a new unit cost? Ridiculous
I had a water leak in my bathroom that required digging into concrete. Tyler at Parker and Sons was quick to response. Sunce he didnt nowhere the actual leak was he recommended American Leak Detection who came out the same day. They found the leak and the plumbers came back the same day and fixed the leak which required a lot of work and time. So gratefully for the quick service. I highly recommend Parker and Sons for quick and professional service!!
iamsannafanandmoodyfan
2 days ago
Tech seemed like he just wanted to get a commission off of selling me a new A/C system instead of addressing the actual problem. Literally was trying to get me to fill out a credit app before looking at my system! Sorry, just lost a new customer. Try doing what you are being paid for and not be a Salesman!!!
Allison Mulhern
a year ago
The main water valve in my house stopped functioning while the water was turned off. I called P&S and I didn’t have to wait long. They sent Ruben who quickly diagnosed the problem and offered a solution. His work was quick and tidy and my water was working again. He answered all of my questions and explained everything well. I will definitely call them again.
Parker’s & Son did it again!!I couldn’t get scheduled with P&S due to my schedule and went with a different vendor - (Boy, that’s where I messed up)I needed up calling them for a second opinion on an A/C repair.The first company I called out stated gave me a run around and a quote for 10k for one A/c unit.I called Parker & Sons for a second opinion, they fitted in and the tech Marc was spot on, within moments he advised what was wrong and fixed it.P&S has a customer for life. Thank you again!
Lizzett Sanchez
a year ago
I purchased a AC and heating unit. Very happy with Ted the consultant that came out to meet with me. He was very patient explained everything to me. I never felt pressured to purchase anything I didn't want. The install went pretty quickly and the guys were very professional. They took the time to show me how to work the new thermostat and add the app to my cell phone. I'm very happy with Parker and son's service and I do recommend you try Parker and Sons first.
ThatPacificIslander
4 months ago
Alex O. and Ricardo S. were absolutely fantastic and extremely knowledgeable about the task of hanging my LED tree branch light fixture in the dining room. They were professional and just overall good people.It was an abnormal shaped lighting fixture that they don’t see every day, but they were still able to make it work flawlessly. This is the second time I have used this company and have been 100% satisfied ever since. I would highly recommend these technicians or any of their technicians for any electrical work needing to be done.
Stacy Crabtree
2 weeks ago
Very good customer service. Took time to explain my issues. Will use again for sure!
Barbara Stone
5 months ago
Ivan our tech was great he arrived before the scheduled time which was awesome and he communicated that he was available through text which was requested when I scheduled the appointment. He was professional and efficient and handled the job excellent. I would highly recommend them.
I have used Parker & Sons for over 15 years and believe them to be trustworthy. The technicians that have serviced my ac unit have been knowledgeable and efficient. Garrett did the maintenance work today and he was excellent. Unfortunately the charges are getting higher and for that reason I may switch to a small business owner. My suggestion to Mr Parker is to pay their employees more, get rid of the ridiculous television ads and try to keep costs down for long time customers.Sylvia Hantla
Sharon Guagliardo
a year ago
The installers were professional and polite. They answered all my questions and left a number to contact them if I had more questions. They worked constantly and did not even break for lunch and wouldn't even let me buy a pizza! They cleaned up during and after the work was done. I have no complaints and would recommend Parker and Sons for the quality work they did.
Doris Van Peeren
a year ago
First tech took out our old thermostat - installed another. I did look up other thermostats by Honeywell. (Ours was not listed Cost:$397.80) I feel it was overpriced. It did not work right. Called Parker and they sent out another tech (Jonathon Crockatt) and he fixed the problem. He was friendly and a good employee of yours.
Ken Bradshaw
9 months ago
The service tec was on time, professional, and knowledgeable. He diagnosed the problem and fix my unit. Could not be happier. We will definitely call them again for your annual service.
Sebastian was friendly, competent, and great to work with. I would be glad to have him for our next repair
Had had my RV outlet install. Did a great job and was very professional. I will use them again for my next project.
Steven Hensel
5 months ago
Check up of 18 year old trane...took time to explain everything
Loretta Johnson
10 months ago
Gabriel Delgado was the plumber. He is knowledgeable, polite, hard worker and great communicator. He was also very responsive to the the items I needed fixed. Have used Parker and sons in Chandler and will continue to use in Tucson.
Installation of new ac/heating unitThey were on time, very polite and explained everything they were doing and why. They were very clean, vacumning up inside as they went or picking up outside. So very nice and friendly. So far am very happy with them from the gentleman that came to our home to show us what we could do to the techs that installed the product, to the people in the office, that were friendly and helped us. After they left you would never know they were here other than we had a new ac/heating unit, which so far we love.Would highly recommend this company for your plumbing and heating.
Responsiveness was good, service and technicians good. Price is clearly inflated and margins while I cannot say with any level of confidence are likely high. The water tank I received plus new lines and hardware would equal to substantially less than what I paid. However, businesses are typically for profit and employees will usually better represent the brand when paid well which does require margins to support a sustainable business. I am confident however that pricing could be more competitive.
Jennifer Gruslin
7 months ago
Everyone I dealt with was very nice and helpful. They were able to diagnose and fix the problem quickly and the charge for the service was very reasonable. The office staff was also very helpful. Would definitely use them again.
Kerry Engbarth
3 weeks ago
The technicians called to give us a heads up before arrival. The quoted a reasonable price for installing a whole home surge suppressor and finished the job quickly.
Melissa Muniz Rhodes
a year ago
Called early morning and got service same day. I was told upfront possible causes and associated costs to fix. Problem was fixed at lower price point. Guys were respectful of my home, wiping feet off before walking in.
Been using Parker last couple of years for servicing. I have always found them to be highly professional. I just had my whole system upgraded. I was totally impressed by the thorough job they did. I wish I had done it sooner.
Parker and Sons sent their A/C technician out to do an annual maintenance inspection and it was determined that my copper cooling coil thingie had a small leak which was a big deal! Johnny, the technician shared pictures and even a video of the problem since the unit is on the roof. What to do? A very expensive repair indeed especially for a 13 year old unit. The cost to replace it wasn’t going to work for our budget. Johnny was very patient with me and my questions and in the end we went with repairing the unit. The job was done the next business day because they fortunately had the needed parts. The job was completed in the first week of May so we didn’t really need the a/c because we also have an evaporative cooling system as well. Suddenly it got hot this year!! The work performed by P&S’s technician (Johnny) has made our A/C perform fabulously to date. That expensive repair has been worth every dollar. I don’t think this repair was going to be done cheaper or more expertly by another company. The front office communicated timely and having Johnny do the repairs and effectively communicating the issues and possible solutions was fabulous. Thank you all for your wonderful and timely service.Phil M
From the girl (Kelly) who answered the phone to Jason the service and salesman to the actual repairman Darian and Curtis, I was very impressed. All were very professional, caring and helpful. They explained everything and answered all my questions. I would recommend them highly.
Brenda Cardenas
6 months ago
Called and was quoted a $80 diagnostic fee which is fine. Had Joseph come out to my home and was charged $400 dollars for diagnosing, my lights are not fixed, and was told they don’t fix my kind of led lights? When I questioned the price Joseph was super hostile and said that we can call and dispute it . It makes me think that this company likes to overcharges often and gets a way with it by telling their customers they can dispute it. STAY AWAY! I made the mistake of using this company and I’m regretting it so much! Horrible service If you make an appointment and see Joseph’s as your tech I would advise to cancel asap
Mcullaby Hoth
5 months ago
Johnnie and his assistant,(I apologise for forgetting), both provided informative, responsive, and credibleservice! Provided recommendations and pictures to substantiate their visit! And deferred lunch on me!
CrossFit Nerd
4 months ago
Jeff and Gabe came out to fix my plumbing needs. They were extremely polite and professional. They explain all my options and didn’t pressure me to pick any specific option; which I appreciate that.
Gabriel Rodriguez
a week ago
The people were all very nice and helpful..very professional
Posh Canyon Stables
a year ago
Mario was excellent. Extremely professional and kind and on time! He was extremely nice when i had a meltdown and needed to take a minute when i found out what was wrong with my system. Thankfully we got it fixed! Thank you Mario and Parker and Sons for driving out to where I am at. i know its a long drive!
Thought I was smelling burning wires and they came out within 40 minutes on a Sunday. Turned out, everything was okay and it was only me smelling it as a result of new medication but they still inspected everything to put me at ease!
Marco excellent, but the expected timeframe for arrival was off by many hours. Not Marcos fault. I was also told I would get a call from someone regarding the repair of our leaking water softener (source of the leak) as well as a review of our reverse osmosis system.
Joseph “JJ” Monroe
a year ago
Parker & Sons installed a new A/C unit for us. It was painless and the process was smooth. The unit was delivered when they stated and the installers were on time. The whole process runs like a well-oiled machine (drop off, teardown, disposal of old parts). We were/are impressed.. The unit works great so far.
Good job, efficient and told me about the services I got on the maintenance plan. He also did check on water heater (installed by Parker yr and half ago)
Lorelyn Johnson
a year ago
Mike did a great job. He was friendly and factual. He said how much it would cost, did a quick stop and said he'd be back Monday. Unfortunately the pipes I think are wonky from the previous owner so something wasn't working. I text him and he came back. Spent many hours there fixing it. I appreciate his demeanor and the finished product!!!
Tech -Mikey replaced controller in a ceiling fan. Working well now . Thankful for Mikey services and his professionalism. Will recommend him and Parker & Sons to everyone. Thanks
I wanted to give them 3 stars because of how much it costs to repair a pipe. But not their fault I guess on the going rates. For the most part the things I needed to get done were done, and he didt leave a mess behind.
F. Delbert Moeller
5 months ago
A dead wiring line was removed. The terminal end of the wire was enclosed in a box.
Excellent service, great employee!!
They came out next day, got the job done, very respectful and professional. Alec was great!! We will use them again!!
Very responsive, next day appointment. Professional technicians were 20 min early and knowledgeable about the repair needed. However, before the toilet was removed the price quote that was given seemed extremely high...especially when the problem ended up just being a toilet seal. This was a 20 min job and was still $674.
Kevin Vargas
3 months ago
Clay was fantastic.
Will definitely be using this company in the future.
Joseph Anthony
a year ago
Dennis Supernaw was as personable as he was professional and efficient. And, he was prompt and on time! He solved our toilet problem and showed how to be proactive in attempting to prevent future problems with our plumbing, electrical and air-conditioning systems as well.
Very disappointed with Parker & Sons. Was told it would be $2,300 to fix our AC. Very expensive but we had no choice with summer coming. Technician did the repair and we are pleased with the results. But when I asked for an itemized invoice was told that it was a flat rate repair. Turns out it was just a leak that needed to be soldered plus 6 pounds of refrigerant.
Stephanie Williams
a year ago
Everyone I talked to from the department that set me up with yearly service, to scheduling, the HVAC technician, HVAC consultant, and workers were kind and professional. The tech and consultant took time to educate me and I felt very well taken care of. I have no doubt we got a great deal on a new HVAC unit and that it was done the right way. I will use Parker and Sons for all of the services they provide when needed because I know they’ll do a great job after the experience I just had!
William Avrick
a year ago
Change 4 filters under the sink; check the water pressure; Daniel T is excellent; I would like him to come and change filters every 6 to 8 months
Daniel is very careful and professional; 10 stars!
My kitchen sink was clogged and I couldn’t get it cleared. My technician was Sam and he did a wonderful job and got it all unclogged. He was professional and courteous and on time. Also answered all my questions. Thank you Sam.
Jeffrey Dozier
8 months ago
They came in and introduced themselves. Explained what they were doing. They were very good, fast, and very polite. Cleaned up everything when they we done. I would definitely recommend them to friends and neighbors. Great job and thanks again
The plumber was professional and courteous. I have used this company for many years and have never had any problems. I would definitely recommend them.
terry yokofich
5 days ago
A/C went out, Chris & his partner after some detective work found the problem and repaired it, they left no rock unturned, Very professional & through. I will request these same guys if I have any new problems. Great job & reasonable, Thank you Parker & Sons.
Raquel Sanchez
a month ago
I decided to call after seeing good reviews for this company. We had 2 rooms with no electricity. Unable to find the problem. We are very pleased with the professionalism and great work that was done. Especially after my elder father followed Ivan around telling him where the problem was. Ivan was respectful and listened to him. Thank you Ivan for the great work that you did. I will greatly recommend to family and friends.
Shower faucet repair to eliminate low water stream.Tech arrived on time as promised.Problem diagnosed snd estimate established.Fixture was described but would have preferred a photoFixture was functional but not what we expected. Anyhow the tech was fine but the fuxture is ugly.
Dave was excellent at communicating with me arrival time, work time, updates. He sent me a text message 30 minutes out that told me a little bit about his background. He was also very thorough in explaining to me what he was doing. He was professional and performed excellent work. I felt like I gained a new bath tub, plumbing wise. Thank you!
Heather Jackson
a year ago
Chris did a great job troubleshooting and answered all my questions along the way. I’m a very happy customer!
Joey and Clay came to do the repair as requested. They priced fairly, were personable and professional, and took care of everything we needed. They were prompt on the same day appointment, and took the time to educate us as they did their troubleshooting and repair. Will be my first choice in future repairs.
Judy Hostetler
a year ago
Installed gas line for gas dryer. Derek was very professional and thorough. Answered all our questions.
Dennis Sarfate
a year ago
I use Parker and Sons for my RO system and soft water system. I have been a loyal customer for 20 years. They are hands down the best company for a/c and plumbing services. Today was my yearly maintenance of my water systems, and as expected everything was done professionally by Daniel and on time.
Good service, no surprises. Expedited service, professional team and they did what they said they would do. The best of the best, top quality. Someone can always bid lower but same day quotes, next day service with equipment in stock is everything in Arizona. Everything. Highly recommended, long time customer.
Judy Missimore
a year ago
I was very happy with the person that came to fix my A/C that had stopped working. He was very knowledgeable about air conditioners and took the time to explain what was wrong with my air conditioning. He fixed the problems and soon my air conditioning was up and running. I would highly recommend Parker and Sons if you want the work done right.
Javier Del Rio
3 months ago
I' made a appointment on line,technician never showed up, called back next day and made second appointment they setup for mid morning few hours later they called me back and said that the technician is to busy he will not going to make it..we waste 2 days with this company with no results.
Parker and Sons were great! They came out same day I called them and were able to replace my water heater with a new one same day as well.
Robert Vermilya
a month ago
We were on standby for HVAC and still they came as soon as they could. It was 90 in the house. Much better already.
G Mason (Mase)
a year ago
Daniel T. was my Tech that replaced my R.O. system filters, sanitized the line to my icemaker and inspected my water softener system. He was amazing!!!! 11 out of 10 stars! He was on time, professional and answered all my questions.
Johnny was professional. Showed me where I had leaks and talked me through what he found.
Darcy Atkins
8 months ago
Both services were done professionally, and I was happy with how quick, and timely it was.
Phyllis Diener
a year ago
Jeff H was courteous, friendly and explained several options for me to choose from. After he completed the repairs he cleaned up the areas. Thanks Jeff!!
Bret Thornburg
9 months ago
I had 3 small electrical projects for the electrician. He completed the projects in a professional and timely manner. Kudos to Ivan! Will definitely use this company again for future projects.
I gave Parker and Sons a call to come swap out three light fixtures. They gave me a same day appointment, the tech called and arrived in the window he said he would, was very professional, kind, and did a great job! Would absolutely advise Parker and SUNS to anyone and Tucson.
Quick response to help with any issues we’ve had and professional service techs. Samantha was our tech today and she did a great job of keeping ahead of problems with our HVAC unit. Showed us every step of her diagnosis with a capacitor going bad with pictures of her work.
Nate gave us a HVAC inspection, he was very informative and explained the process, in the event are system needs repair or replacement Nate will be are contacted person, he did an outstanding job.
Jerry Molina
7 months ago
From the start this has been an easy process, from Stacey to our installer Caleb everyone was informative and professional.
Diana Boatwright
a year ago
Parker & Sons sent 2 techs to install a new tankless water heater. They did a fantastic job, cleaned up when finished, hauled off the old tank. Super polite, nice guys! Thanks for great work.
Was here on vacation from Michigan when we noticed the leak at my grandma’s house. Called and got an appt for the next day. Other than the technician being outside of the appointment window by a few hours he diagnosed the issue quickly, got parts and had it fixed. Overall very happy with this company. Thank you!
Chris McDonell
a year ago
Had Parker and Sons out to check on a breaker that kept flipping. The technician showed up on time, fixed the problem, and even went so far as to explain the whole process and provide me with steps to take in the future. My house is over 50 years old with original electrical so having a company that not only provides quality work but also gives good feedback is extremely important. I have used Parker and Sons for years and will continue to do so.
Jennifer Gentile
a year ago
From the initial call (Erin) in the early morning hour, to the quick response (Joe) to the last persons (Sean & Todd) walking out late in the evening, my family was respected and taken care of with such grace. I do not wish this mess on anyone but if you have to go through it, I highly recommend Parker and Sons!
Sascha Bianchi
a month ago
This is the second time Parker and Sons have saved us from a plumbing disaster. Each time they are available quickly, show up on time, respectful of our home, and most importantly do a great job at a fair price. I never feel like I am getting ripped off with them.
Chris O Hill communicated very well about my unit and answered all my questions. He was professional and easy to talk with regarding my potential AC/Heating needs.
Johnny was very professional.
He advised that one unit was low on R-22 coolant which would lower the A/C efficiency of my 22 year old system. I was ready to have him add some coolant until I asked how much it would cost and was told $375.00 per pound.
I always trust parker and sons to keep my ac serviced and ready for summer. Cameron was punctual and professional this morning and the work is Top Notch!
Jamie Baliles
3 months ago
Junior was absolutely amazing! I recently bought a home that had a water heater that was no where near being in code. Not only did he bring it up to code, but did so with accessibility in mind which was no easy feat given the location and size of the compartment in which it lived. 10/10 would recommend.ps, he goes by junior but the text the company sends when your technician is on their way comes up as Francisco. :)
Rosalie Zyduck
3 months ago
Saul was very professional. He did a good job
Carla Alexoff
8 months ago
Electric needed to be replaced and upgraded panel installed too. Alex was knowledgeable, professional, and kept me informed as we went. I will use them again.
Parker and son went out to my house to fix a broken AC at first I was glad with the professional service however I did not like the fact that he lied and I later found out he replaced the capacitor he said the part alone was 450 and was only charging 170 in labor however after he finished and I saw the part I looked it up same make and model imagine the disappointment when it was only 15 dollars
Cesar Martinez
3 months ago
Arrived on time, and got the problem identified and fixed within minutes. Would definitely call again!
Matt the technician was a real pro, arrived on time and explained all services well. Parker & Sons team provide consist services
Derek was such a professional. He could tell that we were upset by something that our contractor should have done right, he was even mad for us too! But he fixed it right up and cleaned up his workspace. The whole time making us feel comfortable with how knowledgeable it was. What we were dreading as a huge repair turned out to be a $300 fix. Is Parker and Son’s cheap? No. But you get what you pay for and I’ve never had a problem with them.
I am very happy with Parker plumbing, very nice, professional service and very reasonable. I had several people in my park swear by these guys and they didn’t let me down. Would use them again no question
Mr. Niedens the did a superb work on my ceiling fan, I can't desire for better worker.
The only concern I have, it is the set price. I feel it is very high for retired senior like myself.
Beware and get second quotes before using this place. My mom was quoted $1,800 for the replacement of a motor and pully for her swamp cooler, less than $200 dollars from the local parts store. She was also advised to replace the cooler that is only 2 years old. These guys are crooks. Do NOT ues.
Kathryn Sprague
a year ago
I was able to schedule online for the next morning. Robert arrived on time and did an amazing job. He was so friendly and courteous. He replaced a bunch of breakers for a very reasonable price. Would always recommend them!
We were really impressed with the free second opinion Parker & Sons gave us when the compressor on our air conditioning unit needed replacement. They agreed and came out the very next day to do the repair. We were so impressed we switched our maintenance agreement to them. Bravo Parker and Sons!
Once again, Parker and Sons came the same day and fixed my electrical outlet & wall light switch. Their experience and reliability is appreciated. Big thank you to Patrick for saving the day!
Ryan, the electrician assigned to me by Parker and Sons, not only repaired my mistake, but made me aware of some electrical maintenance given the age of my house. It's refreshing when someone takes time to explain the repair, but also why home maintenance extends to the home's electrical system as well.
We needed 2 electrical outlets installed in our front courtyard. The installers were really good. They had everything installed in 3 hours. Everything works perfectly!
Seth was our technician and he was prompt, communicative, and knowledgeable. Excellent customer service, will definitely call again for future incidents.
Timely professional got the job done at short notice. Jesus was great.
Steven was very kind, professional and did a great job installing our water heater, removing the old one and ensuring he cleaned up after. I would recommend him for any job.
Repaired my Electrical box quickly and very professionally.
Very timely and responsive with their service. Did an excellent job on repairing my drain. Would definitely recommend them for any plumbing repair.
James Inners
4 months ago
🏆 Consummate professionals ! Won't hesitate to recommend or call for any needed repairs / installations in the future.
Sheila M Tereniak
a month ago
Had an awesome experience with both the work performed and the professional, knowledge electricians that completed the work. Happy to give a 5 star review.
Della McCartney
4 weeks ago
The appointment was supposed to be sometime between 10 and 2. By 3:00, no one had showed up or called, so I called Parker and Sons and the woman who answered said they were running behind but someone would be here soon. 45 minutes later a fella who barely spoke English called saying he was 5 minutes away. He and his compadre finally show up 40 minutes later saying the guy who was assigned my job probably just forgot about us and the job was now assigned to him. The 500.00 quote to run a wire 25 feet to a breaker box was outrageous.
Anthony Cuevas
a month ago
Alejandro Gortarez and Victor M Martinez were amazing and did an awesome job. Would have either one of them back to do work for us. Great experience. Both of them were professional and knowledgeable!
Alec and Alex arrived right at 8am, they were very friendly and most importantly capable of removing an existing chandelier and replacing it with a new one. It looks fantastic and we could not be happier. We have already made arrangements for them to return for another job in a few weeks from now.
Jennifer Hurst
a month ago
Tech was friendly and knowledgeable. I would highly recommend this company to anyone in need of service
Rebecca Boldan
a week ago
Jonathan was great. He was very informative and broke everything down on what needed to be repaired. I appreciate his professionalism and knowledge.
Raymond was great. Answered all my questions. Installed a new part that was about to fail and also cleaned the unit.
Gabriel arrived on time /he gave a call let me know his estimated arrival. He was fast and professional he got the job done thank you Gabriel for all that you do to help out this community.
Cathi Langworthy
2 weeks ago
Very quick install, courteous workers, clear instructions on how to use. The Mini split is Amazing!
Tiffany McKinney
4 months ago
Victor and his team did a great job on our Bosch split unit install & replacement flex in the attic. They are very knowledgeable and professional.
Elizabeth Arroyo
10 months ago
This guy Ivan was so amazing 👏
He was so professional on installing my electrical conduit and boxes. I am so happy and comfortable with his work.I want to use him again ...Thank you so much for giving me light!!
Chris Gildea
4 months ago
Great response time and Elton the service technician was very professional and helpful. He quickly solved the problem and had water service restored promptly. We will be definitely using your services again when needed.
Mathew was polite ,prompt and efficient when in my home doing his work. Very nice young man I would want him next time if possible
Dwayne was my service technician to take care of a clogged sink. Service was professional and clean - highly recommended
Very good experience with all the staff involved
Most responsive, fair plumbers around. I called several different plumbing companies and no one was really helpful and for the most part they don’t even answer their phones and then I called Parker And Sons Plumbing got Tina and she spent so much time with me explaining everything and sent the two most amazing AC techs out who were Sean and Travis.Totally happy with their work and I will definitely be using them regularly for AC , heating, plumbing and electric. Nicest guys ever !
Service techs were professional and courteous.
We had an after hours air conditioning unit freeze up and was unable to get a response from our contracted vendor. Parker & Sons was contacted, while not giving a specific arrival time, said it should not be too long. The Service Rep (Chris) called to let me know he was on his way and got the unit up and running very quickly.Much ThanksChris Carnes - Maintenance TechCadence Assisted Living - Chandler
Parker and Sons offered me the best price and guarantee on my air conditioner. The installation was done professionally.
I am very satisfied with their service.
I highly recommend them!
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