Best Heating And Cooling Systems in Tucson AZ

I called at 2pm, a service tech arrived by 4pm and my family was enjoying a warm home by 5pm. Brayden (spelling?) was friendly, efficient and did a great job! I would recommend this company and their employees to anyone.

Magnum was great. Professional and willing to explain everything.

Roy, my tech, was awesome! He was great at communicating with me. He figured out the problem and quickly fixed it. Great experience from start to finish!

Aaron was very professional and helpful with our issue. Looking forward to having it resolved.

We had a clog in the main kitchen/bathroom line of our home that caused back up and a whole lot of stress on a Monday night (6pm). Goettl was immediately responsive and able to get a tech to our home within the hour. Julian was professional, informative, and fixed our problem within a few hours. He showed us images of the current state of our pipes, and explained to us the do’s and dont’s of living with cast iron 60 year old pipes. We were SO grateful for his fast and kind service. He educated us on water jetting and epoxy coating for future preventative maintenance, and plan to use Goettl again for this service. Thank you Julian for saving the night!

Quick to respond, thorough and fair. I would use them again and highly recommend them.

Tom did a great job fixing all my plumbing issues in a very efficient manor. He was also very personable and polite, all around great experience

Williamsons is under new ownership under Jim Owen. He saved me $180 on an accidental overcharge that occurred during a recent repair call. The high standards of the company achieved under the recently retired Rob Williamson will be maintained under Jim Owen and the same skilled technicians.

Their service is great. They have a really well structured system for when someone is coming to your house. You'll also get very quick response especially if there is an emergency. We had issues with our AC about a year ago, and they were there within a few hours. I'm sure that's not always possible, but they have some of the best customer service I've experienced. Jacobo recently provided our regular maintenance and was awesome. I was surprised to hear he had only recently started working there. He was very knowledgeable and professional. My impression is that RiteWay has a really good training program and they invest in their employees. Highly recommended.

Started out great! James was fantastic as always. They got me the same day I called.However, Alaskan wanted to charge me over $300 for what turned out to be a loose wire in the attic which would have probably taken less than five minutes to fix & that is with having the maintenance service agreement.In addition, they charged me $78 just to come out to see what was wrong, as they advised the maintenance agreement only included the twice-a-year servicing. Of course they said they would credit me the $78 if had the work done. I'm not real happy with Alaskan right now.

BUYER BEWARE!!!! My home warranty sent these guys to diagnose and issue with my heat pump. They said the unit needed to be replaced. Home warranty covered part of the cost, but I paid over $600 out of pocket (including a bogus fee for an “extra man” even though they only sent one man to do the job). Not only did the installer violate code by running the condensate line to my plumbing vent stack, but in the process, he managed to drop a piece of pvc down the pipe and did nothing to retrieve it, nor did he tell anyone. This resulted in a chain of issues with my plumbing, and the damages amounted to WELL over $50,000. The company eventually removed the pvc from the drain, but they refuse to pay for the repairs for the damages. Absolutely horrible business, do not hire them unless you have tens of thousands of dollars laying around to pay for their incompetence.