Best Pip Repair in Seattle WA

Absolute ripoff, never use them again

We have used Fox plumbing and heating for several issues in the last 10 years. Mostly plumbing but I’ve also used them for heat pump issues. Our air conditioning broke end of June and technician Shelby came out middle of July. He informed us that there was very likely a leak in the system. He said he didn’t know where the leak was. One option was to do a diagnostic, which would not guarantee that the leak would be found, and would cost $800. The other option would be to repair all the copper lines which would cost over $4000. However he said that this also would not guarantee to fix to the problem. I felt really uncomfortable with this and got a second opinion from a different company. This company just came out and found that the motor within the furnace had broken. The motor flushes air through the system and as it wasn’t working the air conditioning coolant was sitting on top of the coil and not getting into the house. This company said that replacing the copper lines is rarely if ever done and that was an unusual plan to fix the system. Why Shelby didn’t determine that the motor was broken is unclear to me.When Fox Plumbing was out in July, they also said that we needed a new furnace within a couple months. This other company said that we have at least a few more years if not more on it- it was placed 2009.I have never doubted Fox Plumbing before but now I really wonder how much they are over pricing and Failing to diagnose problems correctly in other customers houses. Perhaps they were better at the plumbing aspect but I would absolutely not use them for any air-conditioning or heating problems you have.

I called Gene Johnson plumbing because I had water leaking from my ceiling. They came out promptly, I had to wait until after the weekend due to my schedule. They were able to fairly quickly see the problem and gave me options. Unfortunately they lacked one part to do the job right then, but the tech went and called around to find the part I needed. They were right back put the next day and did the job. I am very happy with their service.

I am very pleased with the plumber service I received from this company. They were skilled, friendly, and successfully fixed the plumbing problem in my property. Their excellent service and fair pricing make them my go-to plumber experts.

Best company ever to work for and company wise ......

Did toelet David was fast n friendly thank you.

great service! Will use again.

Will and Stormy saved Thanksgiving! They were committed to figuring out the problem and went above and beyond to complete the repair so we could fully enjoy the holiday. They did the repair with professionalism and kindness, taking time to explain every part of the process. Very grateful.

Wayne and his team were quick to assess my issue, showed up on time to fix it and answered all my questions. After getting quotes from multiple companies I'm happy we went with Emerald City.

Honest guys, great service, dependable reliable and fair. Can’t beat em.

They charged me 487.00 for 30 min just to snake are kitchen sink.I question if their was a exchange because it was Sunday asked if there were any discounts was told no on both accounts. I live in Seattle and I am going to get Jessie from channel 7 news to look into 30 min of work for 500 dollars and my husband is retired military shame on you Roto Rooter

Nice person and great service.

Cory was greatly appreciated

Received service within 2 hours of calling! Fast and clean, helpful -- will use again. Morgan was great :)

They got back to me same day and were able to fix it same day. Great communication and service. I would recommend them.

These guys were amazing! They were very punctual. The crew showed up and repiped my moms whole house in less than a day! Quality job from Doug the estimater down to all the crew that worked hard and did a quality job . Reasonable bid too! Great crew! Thank you
Sandy Bass

Tried to get help on a Sunday, we called first thing in the morning. They said they could be there for us with an extra emergency charge which was fine. After several hours they called and said it would be a couple of more hours and then after that they said they could not help us with no time to find another plumber to help us in an emergency. I believe if you cannot provide the service then you should not accept the job. We had our water shut off and waited all day to be turned away because they were busy. Very disappointed. I would not recommend this company.

Rude and sloppy

They told us they will replace a part in our water heater, instead they replaced the whole unit with one in their own inventory charging us for double the price for the same unit in the market. They took our original unit with themselves and after we asked them to return it the day after, they said they have tossed it out! We emailed them and asked questions about the unit replacement without our consent, and they called my husband and threatened him of consequences! So in short, we got a fast service, but we paid double price, we lost our own unit (which only needed a part to come back to life), and we were threatened the same day for asking questions about their decision.