Shelly Aaron
4 months ago
Recently we found that our water heater was failing and required replacement. We contacted a few full-service plumbing firms that submitted bids much higher than anticipated. We also contacted solo plumbers that were far cheaper yet the interactions fell below our desired customer service expectations. Into this middle void came Two Brothers Water Heater Repair. As you can tell by their name, water heaters are their game. These folks had great customer service, in our case a virtual bidding process, flexible and relatively prompt installation dates, pricing that was significantly below the full-service firms, as well as they provided an unsolicited offer of emergency service should our exiting water heater fail prior to the installation of the new unit. On the day of installation the Two Brothers Water Heater Repair team were very communicative regarding estimated arrival team and prompt in terms of arriving as advised during the bid process. The team was professional, competent, good humored, respectful of our home, exceedingly focused on the task at hand (removal and replacement), and incredibly prompt & efficient.
We highly recommend that you consider Two Brothers Water Heater Repair for all your water heater needs. We will not hesitate to use them again if needed and we will definitely recommend them to our family and friends.