Best Burst Pipe in Seattle WA

If you call Beacon, you’ll be freakin. Easy to schedule with. They did come quickly to our emergency. That’s was as far as the good service went. We’ve had to track them down for receipts which may be common. But what made this experience so bad I would never recommend company was, they found a blockage, said we needed to repair 40ft of sewer piping cost 6k. The owner of the house left after this was done. We get a call saying there is more damage than expected. They put the camera further down the pipe and discovered that the main sewer line had deteriorated and was causing major blockages. They quoted us 23k to replace the entire line. The owner said he didn’t have the money so don’t do the second repair. They told him if you don’t, you’re going to continue to have water backing into your home. But they had just installed an opening outside to the line that would actually give us a solution to it backing into the house. We could just go outside, open up this pipe and it would flood outside instead. So they were absolutely trying to use scare tactics. I property manage the house and was referred by a roommates friend to call south west plumbing for a second opinion. We did that. I was there when south west out the camera down our sewer line. There were zero blockages and NO deterioration. There were some very small root intrusions. That’s all. They told us that there were no signs of the line backing up on us anytime soon. Just that the root intrusions will at some point need to be taken care of. I would never use beacon plumbing again. The plumbers left us all not knowing what was going on during the first repair and when you call their office they will have no information for you. You have to get it all from the plumber. They will give you a list of work done and charges. That’s it. My questions for them were. Can the owner dig his own trench and lay pipe himself and then hire them to hook it up. The technician called me back and told me there was no blockage, but he had told the owner that there was. He then said we would have to Jack hammer the concrete driveway to access the pipe and digging our own trench would be very difficult. Well sure if we have to go under the driveway. But when you look at the map of our plumbing, it doesn’t run under the concrete. And southwest was able to use their technology to show us where the line goes. It’s not under the drive way. But next to it and under grass. When I asked Beacon how certain are you it’s under the driveway. They laughed and said, 100%. They straight up lie and try to get more money of people they think they can take advantage of. Do not use this company. There are so many better companies out there. Good luck on your projects and plumbing needs.

Awesome customer services from the initial call to the direct services (Carl) did an outstanding job!

Our service provider was cool and personable. His work was quick and clean. Customer service dispatch was quick to move on to other customers; we waited three hours for the plumber but missed an unexpected call from dispatch, which meant waiting another day before another plumber was available.

Guys that came took pride in their work and great at what they did. Will use them again!

We used Bob Oates a couple of years ago when we had a link in our drain line. Their technicians talked us through the repairs and ultimately, we used the opportunity to replace our old cast iron drain line galvanized supply lines. Their price was several thousand under the two other quotes we received. They worked quickly and we have been so happy w/ the work. Just this past week, our basement flooded and they responded within an hour to scope the line, talked to us about solutions, and scheduled someone to come out and provide that estimate. We have had great experiences with them and will continue to use them in the future.

Josh V. Came out and took care our problem on a Sunday at 9pm! Wow we really appreciate him coming after what I know was a super long working weekend. He was super friend and professional, we will definitely call him again recommend him to family and friends.

Akers did an amazing job fixing the waterline in front of my house. They replaced the whole pipe. I was expecting my lawn to be a disaster zone afterwords since they needed to dig to get to the existing pipe and put in the new one, but after they finished you couldn't even tell they had dug anything.

They were fast, friendly, and charged an extremely reasonable amount. I would highly recommend this company to anyone needing plumbing work.

Grateful for their expertise and the work they did. Not a single complaint. Thank you so much!

Fabulous company! Honest, respectful, friendly, and efficient. Thank you!

These guys are great. They came out to estimate a job, and suggested a different and better solution for my issue. We scheduled and the work was done quickly, professionally, and left no mess to clean up. The foreman Robert was outstanding and his 2-man crew top-notch. I can not recommend them highly enough. 5+ stars!

I used this company twice for a sewer line replacement and a water line replacement , not only was their price the lowest the guarantee was the best . Nobody want's to spend money on this kind of thing but use them without worry ! thy are really good at what they do

Never returned my calls for a broken sewer line

Cameron was professional and good. But, the Craftsman Quote (that I sadly did approve to start the work) turned out to be triple high for 6 hours of work (including breaks). When I questioned the amount they were charging after the work was done, the company said on the phone, you approved in advance the work to be done, either pay the quoted amount right now while we're talking or we'll come after payment. This is not the trustworthy answer I expected, and certainly the tone of a company who gets negative feedback often. Did not know they quoted triply high and expected me to know how much every plumbing job should cost and turn them down. They came as a reference from someone in the plumbing business, oh well. Back to the old fashioned advice, always get 3 quotes on everything...

Ryan and Ricky did everything possible to accommodate an urgent need to solve a problem before the pending delivery of a new appliance. I really appreciated that. I also showed them other plumbing needs I had , and was impressed by their ability to explain to me what the problem likely was and how they would solve it. I have confidence in them and their abilities and have scheduled another call for tomorrow to complete this work. Ryan said that the $65 fallout charge would cover the next call, so I did not have to pay that again. I recommend them without reservation.

Jeremy from Premier plumbing did an amazing job fixing the corroded copper drainage pipe in the crawlspace. Punctual and honest. I had 6+ other estimates and he’s was by far the cheapest and smallest fix. No scare tactic and always punctual. This saves me thousands and also from taking time off work. He just addressed the problem and how to fix it and no exaggeration or trying to make it a bigger job then needed.

I am truly grateful and will recommend him to everyone I know.

Also he even called after the work as done to explain what was done and that because he made some minor changes due to problems that came up he got the work done but in the different way do so it ended up saving me another $100+ at the end. I really do appreciate that type of honesty!

Good storm sewer contractor

Very friendly customer service and support. We were able to schedule a plumber right away and they came on time! Problem fixed. Will be using them again!

Watch out for these guys, as they will try to rip you off as much as possible! Very dishonest people.
They inspected our 5-yr old tankless water heater and identified that a part had to be replaced. After we gave them the go ahead on replacing the part (heat exchanger) worth < $300, without our consent, they replaced the whole unit (which they provided themselves with a 60% mark-up for $2,000). And then they threatened consequences if we didn't pay the price immediately.
When we asked in a respectful manner why the mark-up was unreasonable and why we hadn't been notified of switch from part replacement to unit, Evan (owner) started using curse words and started threatening.
After we paid them, we asked for our old unit (one day after their service), they said they had tossed it out and it couldn't be retrieved.

Having said all of that, they responded promptly with a same day service and everything was back online and working after 3 hours, so if you don't mind them stealing from you, this business can be a good choice.
We recommend getting a 2nd opinion if they tell you the unit has to go.

They did a great job with a leaking supply line! It was old and corroded they came out and swapped it out for me. Happy with the price and the quality of work .