ZesBro Plumbing

I had Zesbro Plumbing fix my leaking faucet. They showed up on time an =d the tech was very friendly. Great price compared to other companies I called. I will for sure ne using them again.

Had Anthony out from Zesbro and he replaced my garbage disposal after it stopped working all of a sudden. He came out, looked at it and figured out that it had rusted out and wasnt good anymore. He gave me a price to replace it and had the whole job done in less than an hour. Would defintely use them again and will let my friends as well.

They did a great job with a leaking supply line! It was old and corroded they came out and swapped it out for me. Happy with the price and the quality of work .

I don’t know where to start with this review in all honesty.

They displayed some of the most unprofessional behavior I’ve ever experienced. The man who came out to assess the issue made me feel extremely uncomfortable. He is not someone I want back in my home.

I don’t appreciate being a female alone in my house with an angry man who’s a stranger.

Upon arrival he was very agitated, angry, and rude. Things went downhill from there, as I had to interact with him more.

The issue that he needed to fix is some shelving had been put in the garage incorrectly. We have been meaning to remove it but haven’t yet. Well it turns out that the person who put in the shelving had put a nail throw a pipe and it’d finally rusted.

The house I live in is a rental. My landlord had told me he wanted the plumber to contact him directly before any repairs.
The plumber said he needed to call his company and asked me to call my landlord.

Instead I called my husband as he had spoken with the plumber and the landlord about this issue. As, originally, he was going to be home for the plumber but then couldn’t. My husband had confirmed the landlord had told the plumber to directly call him. I told the plumber this.

He yelled at me that he “already had and can’t wait around all day.”
Which is ridiculous because I had heard him on the phone with the company or someone beforehand so he could’ve only called maybe a minute prior. I know time is money but there is a professional way to handle things: 1. Don’t raise your voice 2. There are a million more professional ways to word that.

He then in an accusatory way asked “if I had put up the shelving”. His tone implying you idiot why’d you do this.

We did not put in the shelving and nor did my landlord.

My landlord then called the plumber. The plumber spoke to him in an aggressive, rude, belittling way. Almost as how a fed-up parent who isn’t great at parenting would talk to a child.

I could hear my landlords voice and it sounded calm the whole time.
The plumber also accused my landlord of the nail in the same disrespectful manner. Which I don’t really understand why he cares, maybe it makes him happy to shame other people for mistakes? Who knows? Again, it is fine to address the issue but be professional about it.

Anyway, the plumber and my landlord are on the phone. I can hear my landlord saying he is going to go with someone else for the job.

The plumber raises his voice saying “gooood luuuuuck finding anyone else.”

Which I don’t really get because there are a million plumbers out there but okay?

He then turns to me and all he says is “okay” angrily. Then he stormed off and sat in his van in my driveway for 10 minutes before leaving.

Very fast and efficient service, was glad to be able to have them come over to check out my water heater the same day I called, and it was fixed the following week. Super polite nd courteous!!