Best Tankless Water Heater Maintenance in San Francisco CA

Mario was absolutely great! He showed up within 30 mins of contacting the Works plumbing office, detected the issue with the hot water pipe leak within mins and fixed the issue in an hour. Yeah and these guys were very reasonably priced.. I now have the hot water back in the house and am estatic.. what more can one ask from a plumbing service :)

Called a plumber out to help me figure out where the leak was. Turns out two of the toilets were running when I was out of town. The techs solution was to replace the parts 2k or replace the toilets 4K and was pushing me to replace the toilets because who knows other parts might fail and I’ll have to replace the toilet in a month anyways. The 4 k price includes 2 toilets plus install and takeaway. I asked them how many hours this would take and what’s their hourly charge and material costs. And his response was we charge by job. I told them to email me the estimate which they never did. And when he left I went on Home Depot’s website and they charge 20 dollars for the parts to replace, 100-300 dollars for the toilet and Home Depot will install each toilet for 315 each. So even if I did go the route of two new toilets plus install and take away that’s still $1200. 4K for that same job is highway robbery. And I get it plumbers will often charge 4x more for an emergency call but this wasn’t an emergency call issue since I already had called the water department to turn off the water and had the water turned off at the main. And when I found out it was those two toilets I had turned off the water to those bathrooms. So there was no emergency and they weren’t offering to do it same day to fix my problem.

These people are either crooks or the tech gets paid hourly and was just killing time giving me an outrageous number while sitting in his van pretending to write up an estimate he never sent me. Because he had me wait a good 20 minuets before his estimate was “ready” to talk about.

This is my first time ever leaving a review. I am so thankful for One Sources help at 4:30 am I had to share it. I woke to water coming from the kitchen upstairs through the lights in my downstairs bathroom. A pipe malfunctioned on the dishwasher and was flowing onto the kitchen floor and then flooding the kitchen. I frantically called 4 plumbers who said 24hr service but it turns out they just have an answering service and I was told someone would get back to me. No one did. The 5th company was One Source and he talked me through how to shut off the water which turns out to be pretty easy if you know where to look. I wasn't charged anything and it was just a very nice decent thing to do for someone at that ungodly hour in the morning. Thank you, Thank you!!

James and James plumbing is by far the best plumbing outfit I have ever come across. I have had numerous issues with plumbing and James and James have always been there to save the day! Awesome team with A+ customer service. The two things that really stand out to me is the communication and professionalism. Always a call away and answered all my questions till I was on the same page as them. Left my house cleaner then when they showed up. My kids left a mess around our faucet and they mopped my floors before leaving! Unreal service, top notch! Thank you James and James

Fast and quick
Can really recommend O’Grady
Great service and very friendly

Sears was straight forward, transparent and very knowledgeable. His professionalism and expertise along with being highly personable helped to transform a stressful situation into an easy and positive event.

I am thankful to have my immediate plumbing problems resolved by an amiable, tidy and competent worker who involved me discovering what was wrong and how he was fixing it.

Ace plumbing were the only ones to show up on a sunday weekend holiday! We were in dire straights and they rocked many issues. Thee BEST!

Great plumber. Since I moved to Daly City a few years ago, they've been my primary plumbing service, as well as the primary plumbing service for many of my friends.

I had my tenant call for a repair to our garbage disposal. Repairman came and fixed the problem, however, the problem was not fixed correctly. A second repairman came out and fixed it, we hope properly this time. However, we got charged twice for the repair. After contacting the office and being told a manager would call to address the second charge, no call ever came. The second charge is now being disputed with the bank.

***Finally received a call back. Money will be refunded for the second visit. Thank you R&L

These guys were great. I called them out initially do to a test only for the Oakland sewer lateral compliance program. My line failed miserably and I ended up hiring them to replace my sewer line instead. They only charged me for the replacement! They were quick efficient and clean. I would do business with them again

Purchased a new washer and the valve was messed up from the old one. (I don't understand plumbing talk). Anyway, they came immediately and fixed it immediately. The household owner forgot to pay them directly, but they were kind and courteous and waited longer than they should have for their payment. Really nice company and people.

Next time, I'll pay them directly and the owner can reimburse me.

Was very pleased with the service!

The technician explained that the sewer line repair he needed to do wouldn’t be invasive after the inspection. He was very knowledgeable and kept us up to date with how the repair was moving along.

Great contractor!! Great customer service and showed up on short notice. I highly recommend Mo and his crew. Worth every penny.

I just posted a photo of the new toilet Ace installed. Our house has had Ace out numerous times to resolve various issues relating to our building's age (1880's) and the shoddy DIY work of previous owners. These guys have always been nice. Upfront, accurate estimates before work begins. In this particular bathroom Ace advised us we could either keep fighting the issue or simply replace the toilet. They let me select, from the variety at the big box hardware store, for whichever toilet would meet my needs (and fit). Dude! I so wish we'd done this long ago. It looks so sweet and the flush so reliable without threatening to overflow.