ACE Plumbing And Rooter

Tyler Hoff is one of the best hard working individuals I've met in the plumbing game. He gon make it out the project fo sho.

I just posted a photo of the new toilet Ace installed. Our house has had Ace out numerous times to resolve various issues relating to our building's age (1880's) and the shoddy DIY work of previous owners. These guys have always been nice. Upfront, accurate estimates before work begins. In this particular bathroom Ace advised us we could either keep fighting the issue or simply replace the toilet. They let me select, from the variety at the big box hardware store, for whichever toilet would meet my needs (and fit). Dude! I so wish we'd done this long ago. It looks so sweet and the flush so reliable without threatening to overflow.

unprofessional and irresponsible

Had a terrible experience of being over priced and told I had to pay $225 for an unsuccessful attempt at dislodging an object from the toilet. It was a five minute task that did not work. I said I’d pay for a house visit, but no way was i paying $225 for a “try at it” that yielded no results. He huffed off and told me that no one acts that way. It all felt disingenuous to me.