Best Plumbing Issue in Reno NV

Logan replaced the water heater at our home. Logan was very polite, and did a great job on the install. After the install, we had the building inspector come out for the final inspection and it passed with no issues whatsoever.

I had a wonderful experience with Rapid Rooter. Cameron and Johnny were excellent! They were friendly, professional, and had the job done quickly. I would recommend them to anyone.

Our plumber did an outstanding job rebuilding and repairing our headache-causing sink. Moreover, he's very proactive! Strongly recommended!

Efficient, professional major plumbing work done on my apartment. I am very pleased.

I recently had the pleasure of working with Wiley's Plumbing and Heating, and I couldn't be more impressed with their service. Mike, in particular, exemplified a remarkable dedication to customer satisfaction. From the initial consultation to the completion of the project, Mike's professionalism and attention to detail were evident.

Not only did Mike demonstrate a deep knowledge of my HVAC system, but his commitment to delivering top-notch work was truly appreciated. The level of craftsmanship and the quality of the materials used exceeded my expectations.

What set Mike apart was his genuine care for customer satisfaction. He patiently addressed all my concerns, answered my questions, and ensured that I was fully informed throughout the process. His excellent communication skills and willingness to go the extra mile made the entire experience smooth and stress-free.

I highly recommend Wiley's Plumbing and Heating, especially with Mike on their team. If you're seeking reliable professionals who provide exceptional service and deliver outstanding results, look no further. They are the epitome of excellence in the industry.

Thank you, Mike, and the entire team at Wiley's Plumbing and Heating, for a job well done!

Called in a request an 9 am in the morning on a Monday. Spoke with Taylor and she had a service tech at my front door 3 hours later. The tech, Tracy, was quick and effeciant and had the problem fixed in 20 minutes. Would highly recommend to anyone with plumbing issues.

Van Allen plumbing came out to Lemmon Valley and re-piped our 1972 mobile home in one day at a reasonable price.
Hallelujah, we have strong water pressure again. They were polite, professional and respectful of our home. Of course, there was light cleaning to be done after they left, but overall the place was left tidy and in better shape than when they arrived.
Thank you, Van Allen plumbing!

The gentleman that came to service my heater were on time, professional, courteous, helpful, and I could've asked for a better company to help me with my heater problem. They explained they fulfill their task and I'm just beyond words of high-quality professionalism Mrs. Knoke

Fast service and a great plumber

Had a clogged main line, and called Roto rooter for a scheduled appointment at 2 pm. Did not show up until 4:30 or 5pm, which isn’t a huge deal; I get it, plumbers can get held up on jobs. But, after unsuccessfully trying to fix the clog, he called it quits, told me I have a collapsed pipe, and charged me $380. Then, he told me he’d come the next morning at 9am, and scope the line at a discounted price because he felt bad that he couldn’t get the job done. Called me at 4pm the next day, and said his camera is broken, and he’d have to send a different tech and charge full price. I took my business elsewhere and was able to get the line cleared, which has no collapses, for $120, through a competitor. Just a let down, overall.

I'm super pleased with the job Ralph and Ceo did on my home in changing out the water heater and replacing deteriorated water piping with new copper lines. The water works great now! My wife is soooo happy!

Awesome place awesome environment highly skilled professionals in plumbing also HVAC such a awesome highly recommend company

Terry was very knowledgeable and professional. Took his time to diagnose the problem. He is an excellent addition to Paschall Plus.

Very unprofessional technician and service provided by this company. My wife and I (no prior experience with plumbing) had installed a new kitchen sink in my mother's house and called NDI to inspect our handiwork and fix some leaks we couldn't figure out. The technician comes, fixes a few problems, and everything appears to be OK once he tests it. However, about half an hour after he leaves, one of the connections starts leaking again. I called the company back to inform them, and they said they had to rebill me to come out there and look at it again. The technician tells me that I had one incorrectly sized part (hat gasket) that came with my sink that he had noticed, and then he told me to go buy it at Lowe's and fix this issue myself. He said it would be cheaper than having them come out there again. He added that he had installed that wrong part that my sink came with because he didn't have the right sized gasket in his service vehicle, and that when he noticed there weren't any leaks, he thought he had (and I do quote) gotten lucky and made it work despite his using the wrong part.

I'm thinking - I just paid you for one hour's worth of labor so you could knowingly jam wrong parts into my sink and tell ME to go fix the problem myself? Despite the aggravation, I go ahead and purchase the part, install it ... and the sink still leaks. My mother is irate and calls NDI.

Next day, NDI (same technician) comes out there again once my mother complains to them. The tech inspects his work and now concludes that the sink is actually missing ANOTHER part (cardboard gasket) that he had not told me about either in person or over the phone. Interestingly, he also does not have this new part. He says he can fix it all, but again, NDI would have to bill us for labor. Having seen NDI's lack of professionalism and integrity, my mom and I opted not to take this route.

My recommendation: Do NOT use this company. From my experience, they do not appear to address customer concerns satisfactorily and seek to blame you (likely the less experienced and/or non-professional plumber, in most cases) for their negligence and mistakes. I would not have written this negative review had they gone back and fixed their mistake in good faith, but sadly, they did not take this honest route.

Rich is a gentleman, knows his business, actually a bit early, and a very fair businessman.
I will call him again!

Completely professional and honest. I'm pretty sure you couldn't find anyone better and more knowledgeable. Thank you M & M

Yesterday I called to see how much it would cost to do a preventative maintenance on my drains. I had one slow running drain, not plugged or backed up but slow running. I explained this to the lady who answered the phone and she told me it would cost $85 an hour to snake all my drains. So I went ahead and made an appointment for the same day expecting a bill of $170.00 maximum. So when I got home and found out my son had paid $277.00 I was extremely upset. I called and a lady named Michelle said she wasn't in the office and could I please call back in the morning. I called back this morning and the same girl I spoke to yesterday answered the phone and she remembered exactly what she had told me the day before. I had given her my cell number in case there was any problem.
When I spoke with the manager he told me Brandon who came out to my house explained to my son that it would be an extra $25 per drain. When speaking with my son again today he says no extra fee was mentioned to him. I believe they should have called my cell phone and the girl who answered the phone should have been able to tell me there would have been an extra fee for every additional drain. It was clearly explained in our conversation what I needed done. And the attitude is oh well too bad! I can't believe this, but I at least feel the need to share with everyone! Not the plumber I would ever recommend! If you're not as good as your word you're not any good at all!

Not only did Eddie show up early, but he was very professional, courteous, quick, and fixed the problem.