Description
Local family owned residential emergency service plumber.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater installation, Water heater repair, Clogged Drains, Electric Water Heater, Garbage Disposals, Gas Tankless Water Heater, Hot Water Heater, Hot Water System, Kitchen Sink Drain, Leaking Pipes, New Water Heater, Plumbing And Drain, Plumbing Challenges, Plumbing Issue, Residential Service, Water Heater Inspections, Water Heater Tank, Water Heaters Tankless Water Heaters, Water Leak,
Reviews
Called for a semi-emergency with our sewer pipe... toliets weren't draining and the tub was backing up (gross)! The owner, Rich, answered and said they had a little time to swing by and assess the problem. Rich and his apprentice Adam came within an hour. They quickly assessed the issue and went straight to work to fix it! From the time I called to job completion was approx 2 hours!!!! They absolutely went above and beyond for me and I am beyond thankful. Both Adam and Rich were kind, respectful, and walked me through everything they were doing. VERY reasonable price wise and didn't over charge or try to up sell. I will absolutely recommend them to anyone and will be using them for any future plumbing needs! Don't look anywhere else! These two are awesome! Thanks again Rich and Adam.
Our hot water heater went out in Reno. I contacted Rich and he responded to my request for a new hot water heater very quickly. We agreed on a time for the repairs to be completed. They were on time and completed the job at a fair and reasonable price. I would highly recommend Jolly Rooter in the future - 100%.
muhammed a. Quddus
3 years ago
Unpretentious, friendly, “never happy until the customer is happy,” and “not a price-gouger” are some of the qualities that well-characterize Rich, the owner of licensed and bonded plumbing contracting business by the name of Jolly Rooter Plumbing.
I plan to use his plumbing services in the years to come for all my rental properties and my personal residence.
Charles Whiting
a year ago
Jake and Ryan came over and fixed an issue with my toilet and a clogged bathroom sink . They were very respectful of ny house and very professional. I have had Rich come out before and he was the same . I highly recommend this company.
After trying 3 other plumbing companies without success (one had no idea what they were talking about, one couldn't schedule for several weeks, and one was a no-show), we found Jolly Rooter. What a stroke of luck that was for us! Rich responded to our request right away, and completed two jobs (replacing the pressure-reducing valve and water heater) within days. He and his co-worker were professional, courteous, and--most importantly--extremely knowledgeable. When they ran into our house-specific obstacles (because let's fact it, every place is different), they kept us informed and provided different avenues for us to choose from. We loved that communication and we continue to love the result of Jolly Rooter's work. Do NOT hesitate to call this awesome company.
Jorden Lamberson
2 years ago
Very friendly and professional. Came right on time and fixed the issue quickly. Would definitely recommend!
Michael Maynes
a year ago
I was in a bind, shower overflowed from one bathroom to the next, flooding my bathrooms and bedroom! Richard came over quickly and found the clog, cleared line, and tested system. Drains like the day I bought the house! Thank you for your help! HIGHLY recommended
Honestly, they're HONEST! They came to my salon even though they don't usually do commercial work. Assessed our toilet situation and worked on our shampoo bowls. The bowls were something they haven't done before and at first it didn't work. But The owner came back as soon as I contacted him. At 8pm he got the right parts, refunded me in full and rebuilt the bowls correctly. I'm a business owner, and these guys know how to do business, plus our shampoo bowls have never been better. We'll be using them when our new toilet comes in.
Stephanie Sayers
a week ago
Rich is absolutely amazing! He is a very professional and honest business owner and is very knowledgeable for all your plumbing needs. I bought my home 2 years ago and needed a repair on my shower and my realtor highly recommended Rich. He came in the late evening and fixed my shower so I had a hot shower. He was very kind and on time and did a complete job making sure before he left that his work was completed and everything was nice and clean. This last week my hot water heater went out, garbage disposal quit working and my kitchen sink stopped up and would not drain. I immediately called him and he returned my phone call immediately and let me know he would come and get everything repaired and yesterday him and Ryan his awesome employee showed up on time and fixed my kitchen sink drain, installed a brand new garbage disposal and will be coming back today on a Saturday to install my brand new hot water heater. Everything complete and done so I do not have to worry which I'm extremely grateful for because in 18 days I go in for my 7th surgery and last surgery for my Breast cancer reconstruction and now I will be able get ready and to recover with no worries. A huge shout out to Richard Jolly at Jolly Rooter for his compassion, kindness and professionalism! You're an angel and I appreciate you and highly recommend you and Jolly rooter for all your plumbing needs. Rich truly does care for his customers and does a complete job thoroughly going through everything and ensuring that his customers get the best deal. Thank you Rich my friend for running a great business in our Reno area and always returning phone calls, good follow up, showing up on time every time and making sure your job and work is complete and giving the best deal to your customers always helping and keeping your customers happy and loyal. Your repeat customers is huge. You're the best! Thank you so much.
Warm Regards,
Stephanie Sayers
Rich is a gentleman, knows his business, actually a bit early, and a very fair businessman.
I will call him again!
Laurie Sperle
2 years ago
I happened to notice I had a hot water tank leak.
I called Jolly Rooter and Rich was at my house an hour later.
He replaced my water heater , took away my old one and I was very happy with his service.
I will use his service for all my plumbing needs in the future.
Thank you jolly rooter!!
Shelia McGaffey
10 months ago
David Ellsworth
a year ago
Had several problems repaired. They were fast and did a great job.
Jolly Rooter was great! Rich returned my call so quick, came to give us an estimate the next day and started the work a week later. Couldn’t be happier with the service and professionalism. Thanks Jolly Rooter!
Jolly Rooter is a lifesaver. When I had my water heater burst at 3am, Rich was at my house fixing ASAP. He had all the tools and knowledge is required unlike some other “professional” plumbing contractors. He was fast and efficient and he didn’t price gouge me on the work. He took care of everything while all I had to do was sit back and relax. Thanks Jolly Rooter.
Charlene Sullivan
2 years ago
I highly recommend Jolly Rooter. He returned my call quickly , showed up on time, and did what was needed without trying to sell me additional services. I will definitely be calling him in the future.
Oh my where to begin, a few days ago my water heater decided that it would like to permanently stop working and bust. I didn't know what to do because I am not trained in plumbing I leave that to the professionals like the owner of Jolly Rooter. He came out to my house immediately and before I could even realize it he had a new one installed for me and I'm now enjoying hot showers again. Lol
I contacted many different plumbing companies and this one was the only one that did not want to price gouge me. The price was very responsible for the amount of work that he did. I can honestly say that I highly recommend you using Jolly Rooter for all your plumbing needs they are fast, affordable, and honest. It was a pleasure doing business with them.
Eric called first and arrived on time.
He promptly and professionally installed two new toilets.
I will definitely call Jolly Rooter next time I need a plumber.
Jolly Rooter is an outstanding operation. The owner, Rich Jolly, is extremely knowledgeable and professional. He has helped me out on several occasions and his work is high quality. His attention to detail is outstanding and his customer service skills are top-notch.
Jolly Rooter has handled a number of different plumbing needs for me and has relieved a lot of the headache that comes with plumbing issues. The response time shown by Rich and the Jolly Rooter staff is immediate and they schedule you right away.
Jolly Rooter is licensed and bonded, and follows all code. You do not have to worry about the work being done correctly, like you do with some of the other operations in town.
This business is up and coming. I highly recommend Jolly Rooter to anyone in the greater Northern Nevada area. Hoping I don't have another plumbing need anytime soon, but if I do, I'm definitely calling Jolly Rooter.
Provided quick response for our plumbing emergency. Very pleasant and professional. I would recommend to others.
We highly recommend Jolly Rooter. Rich was great, prompt and very knowledgeable. He installed a new water heater and it's wonderful. We're happy to have found him and will recommended him to anyone we know in the area
Rebecca Thompson
a year ago
Rich scheduled me for the very next Saturday and fixed my faucet problem the same day. He called before my scheduled appointment and was able to come early. They were knowledgeable and polite and got the job done quickly and professionally. They were nice to my pets and were mindful of the door when coming and going to be sure they were kept inside. Highly recommend.
An absolute pleasure to work with. We came home from a vacation to find our water heater leaking. The water heater was not installed with a pan under it (which we found out is against code), so it was leaking onto a sheetrock platform which was getting mushy from all the water. I found Jolly Rooter here on Yelp, and called to get a quote since I was worried the water heater would fall through the platform. Rich was able to come out that day, remove the water heater, and install a new one the next day (now with a pan). He was professional, friendly, happy to answer any questions I had, and now I have a better quality water heater than I had before. I will absolutely be using Jolly Rooter for any plumbing needs in the future. If you have any plumbing needs, you should give him a call.
Rich and Adam are perfectionists. A difficult to reach outdoor faucet.. we are talking tiny crawl space.. did not change the attention to detail to make it perfect. I also have a beautiful new kitchen sink faucet that has all the new functions. Was a pleasure to do business with them!
Allison Andresen
3 weeks ago
Rich provides great service and has taken care of a few issues for us. Our water heater needed to be replaced and he was booked out a few weeks so he called someone else to take care of it for us. Professional, responsive and would recommend.
I had clogged my garbage disposal by putting flower stems in it. When it clogged up today, I found Jolly Rooter with its great reviews. Rich Jolly responded by email in 2 minutes, giving me his phone number, a price quote range, and his availability this very afternoon! Within 10 minutes I had called him and he was out to my house within the hour as he promised. He unclogged my disposal but also explained to me step by step the work he was doing. The work involved more as I also had poorly connected pipes and leakage. He had the necessary parts with him and was able to complete the whole job to perfection in a timely manner. He gave me a complimentary service of cleaning my drains with a super-cleaner. I am very satisfied with his professionalism and I have already recommended Rich of Jolly Rooter to two of my friends. He will be my go-to plumber from now on! Karen P.
Richard Boersig
2 years ago
I had some weird stuff happening with my kitchen faucet that I couldn't figure out on my own. I called Jolly Rooter to see what they could do. They scheduled me a couple days out, then called me a few hours later to say they'd had an opening and could come out that day if I was available. They came out, told me what was wrong (I needed a new faucet) and said they'd come out when originally scheduled to install a new faucet if I went out and chose one.
Owner Rich Jolly and his apprentice Adam arrived early to do the job. They were friendly and professional and went way beyond the call of duty to make sure the equipment was installed the right way. My kitchen counter had an extra hole that they offered to install a soap dispenser into for free. It didn't end up working out due to a structural issue under the sink, but I really appreciated the attention to detail and their commitment to doing the job correctly and completely. They plugged the hole to make it look as good as possible.
A great experience overall and I'll be calling them back to do some work in my bathroom before too long.
Isaiah Mullins
a year ago
Kenneth Wraught
2 years ago
Rich and Jake came to our home within 20 minutes when our hot water tank was leaking. They are very professional and took the time to explain everything to us. They are very knowledgeable, reliable and helpful.
Brian Ashcraft
3 years ago
Dependable and knowledgeable plumber is my new go to. Rich did some kitchen sink connections and new garbage disposal for me after a granite install. He said he would be here at 8 AM, was here on the dot, I appreciate that.
When I put out a request for service, Rich was the first to respond. We made an appointment & he kept communicating with me to reassure me that he was able to make it at the time we scheduled. He was professional, prompt and personable. I had several leak issues with my kitchen sink and he fixed the one I'd already identified & found the 2nd leak (broken disposal) and replaced it right then. Price was resonable & he was friendly & clear about what he had to fix. As a female, I especially appreciated that he was not the typical condescending male plumber. Thanks Rich! I'll use you again & am very happy to recommend you to my friends.
Rachel Oregon
2 years ago
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