Best Gas And Electric Water Heaters in Raleigh NC

Kevin (Raleigh Office) did an amazing job explaining our problem and found a solution to keep the air flowing. Thanks for your attention to details.

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

They were responsive when my heating system went down, and came on-time the very next day. Their technician diagnosed and repaired the problem quickly, and the cost was very reasonable. They communicated everything clearly and overall I was very happy with the service. Will use again for future repair needs.

Highly recommend CK, I called them to get a quote to install a main water line to my house, very easy to deal with on the phone and get it scheduled, quote was fair and covered everything I needed. They came out to do the work and the team did a great job on the install, I will use them again.

Jason from 3rd Generation Plumbing went above and beyond to install our kitchen sink and faucet after the big name retailer (no names mentioned, rhymes with woes) we paid to install them proceeded to bungle the process for two months. He persisted in following up with said retailer and kept us informed, even while he was on vacation. Then when he was finally cleared to install the sink, he discovered that the DIY countertop tile job by the former homeowners was overextended and required additional work to trim away before the sink would fit. He dealt with this as well despite the extra time and effort involved. Final result looks great and we are very happy with it. Throughout the process Jason was courteous, helpful, and professional. We highly recommend this business and plan to use them again in the future.

Very satisfied! Aaron did a great job. Will use again!!

The plumbing work Eric Grimes performed was actually pretty good, however the customer service provided by Eric and his manager Brian Wood was not. I paid $105 to Bolton in “diagnosis” fees 2 days before this plumbing work and I would think that was the purpose of the diagnosis and the results would have determined what needed to be done and the level of effort. I asked for a quote on the cost, and he said it would come in at $750 for the plumbing work for the entire job parts and labor. My wife had no idea until Eric came and asked for her credit card and she was not provided a receipt, even though she asked for one. He said it would be emailed to us. It took multiple requests over several days before I finally got a receipt and when I saw the invoice and amount charged on our credit card I was surprised at the total invoice in the amount of $1173.34, a 56% increase ($423) above what we had been quoted, with no explanation. I called and asked Eric for an explanation but he would not provide one, said I needed to talk to Brian Wood, the service manager. I asked him multiple times, and then he referred me to Brian Wood, and it took five days before you finally got back to me with an explanation. Brian stated I looked over the invoice and spoke with Eric and there was some work that was above standard. They had to run new water lines to facilitate the install which required an additional man and material to get it done. With that being said I do feel like the charges are in line with the work performed. I felt strongly that I should have been entitled to a full refund of the $423. Brian did refund $110, but I still feel strongly that the increased level of effort and cost should have been discussed during the diagnosis phase which we paid $105 for, and discussed with me and my wife on site, and the charges explained. This is why I believe that a full refund of the remaining overcharge of $413 is still appropriate. We have been Bolton customers for over 25 years and we have never been dissatisfied as we have with this incident.

Update on this review as of 07/16/2020: I am pleased to report that I received my refund check today in the mail as authorized by Will Bolton, owner. I want to thank him for handling my customer service complaint responsibly and professionally, and I appreciate getting the refund. I am totally satisfied with the outcome, and this matter is now closed. Thanks again. Bill.

BIll Wade

He was awesome very friendly, and I feel honest. He really did a great job. I feel if you need a plumber he is the one to call

Sean is awesome!!! He was fast and efficient!

He was very professional. He also was very polite about me asking a lot of questions. The work was of high quality. He gave me options. I would highly recommend them.

Called this company this morning, they visited my property by 12pm, and fixed the emergency leak for a great price. The receptionist and the tech were amazing through the process. I will be sure to use them again for any of my plumbing needs.

These guys are great. Had a main water line break that Mike and Leroy repaired quickly. They know their stuff and were easy to get along with. The price was very reasonable. I would highly recommend this company.

Austin Summerlin came was very professional and thorough took care of business. And got me back to my day.

Jako and Zack did a great job. The company is very responsive via text and email. I called at 4:00 on a Sunday, had an estimate by 5:00 and a new water heater installed by 1:00 pm Monday. The showed up right on time. I would highly recommend this company.

The company starts off well on responding to your request and everything stops at that point. Been out of hot water for a week and still no update from there office on repairs even told a supervisor would call me and update on returning to repair.. that was 4 days ago and still no update or response.
Not sure how they stay in business , got another company out completed the work in 1 day .. thanks for nothing

Needed help with my water heater and they never returned my calls.

I ask for a quote on installing a water softener they told me they charge 1100 to 1500 dollars on an install that would take an hour. Normally I pay 400 to 500 dollars for this install. Be careful using this company