Description
Your Friendly Neighborhood Plumbers serving Wake County. Our friendly, family-oriented team is standing by, ready to help. From our behind-the-scenes support to on-the-scene plumbers, we value each and every member! We provide a wide range of plumbing services, specializing in Navien water heaters, home remodeling/construction and providing prompt services for your home and business plumbing systems. Our main focus will never change. We always provide courteous, quality service and quality workmanship with a smile! If you need a trustworthy and go-to plumbing company in the Raleigh area, look no further. Call Matthew’s Plumbing Solutions any time!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Addition Plumbing Services, All Commercial Plumbing, All Plumbing Fixtures, Back-flow prevention, Backflow Plumbing, Backflow Prevention Devices, Backflow Protection, Backflow Testing & Inspection, Backflow Testing, Repair And Replacement, Bathroom & Kitchen Remodels, Better Plumbing, Cleaning Plumbing, Clogged Sewer Pipes, Commercial And Residential Plumbing Services, Commercial Backflow, Commercial Backflow Services, Commercial Plumbing Solutions, Commercial Plumbing System, Complete Commercial Plumbing, Courteous Service, Dependable Service, Drain Cleaning Clogged Sewers, Drain Cleaning Solutions, Drain Snaking, Emergency Plumbing Services, Fixture Repair, Gas And Electric Water Heaters, Gas Leaks, Gas Line Installation, Gas Line Services, Heat Exchanger, Heaters Work, Home Plumbing, Home Remodeling, Hydro-Jetting, Installation And Repair, Kitchen Sink Leak, Line Installation, Maintaining Plumbing, Minor Plumbing, New Construction Homes, New Construction Plumbing, New Construction Plumbing Services, New Plumbing Fixtures, New Plumbing Installation, New Plumbing Systems, Our Plumbing Services, Pipe Repair, Plumbing And Water Heater Services, Plumbing Backflow, Plumbing Issues, Plumbing Job, Plumbing Jobs, Plumbing Layout, Plumbing Lines, Plumbing Needs, Plumbing Pipes, Plumbing Plumbing, Plumbing Repair, Plumbing Solutions, Plumbing Systems, Plumbing Work, Propane Lines, Recirculating System, Remodeling / Construction, Remodeling Job, Remodeling Plumbing Services, Repair & Maintenance, Repair And Replacement, Repair Or Replacement, Repair Work, Repairing And Maintaining, Room Additions, Sewer And Drain Clogs, Sewer Issues, Sewer Pipe And Drain Cleaning, Slow Drainage, Small Plumbing, Tank Water Heaters, Tankless Water Heaters Navien Tankless Water Heaters, Toilet Repair, Trustworthy Plumbing Services, Water Damage, Water Heater Installation, Water Heater Specialist, Water Heaters And Tankless Water Heaters,
Reviews
Natasha Rodriguez
6 months ago
Great service! Joao did an excellent job, knew exactly how to fix our toilet issue and was very efficient! Highly recommend!
Carlos Milian
5 years ago
Hi my name is Carlos Milian, I am a contractor/ property manager and I have used matthews plumbing for about 4 years now. He's very professional,neat and very responsive i highly recommend matthew for any plumbing issues you may encounter no job to big or to small for this guy please try him you will be highly satisfy
Matt has been doing all our work for years and he has never failed to exceed our expectations! He is obviously knowledgeable about what he does, and keeps us informed on the issues at hand and what he is doing to resolve it. He takes the time necessary to fix whatever the current problem is and never seems rushed, and on top of that, we have never seen him without a smile on his face. A real professional, and a joy to work with. Thanks for everything you have done and continue to do for us!
Steve and Ember Wetherington
This local and independent provider was timely, cost effective and most of all professional. I truly believe you get what you pay for. After trying to get an unlicensed neighborhood troll to get the job done, I thought it was in my absolute best interests to get a licensed professional. Some jobs are better left to the professionals and Felix was absolutely professional. He came in, verified the job, gave the quote, and performed exactly what was requested and a little more. His services were superior. I got new granite countertops and sink installed in my kitchen. He reinstalled drains, garbage disposal, cleaned and sealed pipe from dish washer , installed new p-traps, and organized and fastened the areas. This provider rocks without breaking the budget!!!! If needed again, I know who to call
Elizabeth Lopez
2 years ago
I wouldn’t trust any other! Matthew repaired a mainline at our other home about 5 years ago and he was relatively new in his business. He was honest, reliable and reasonably priced. Here we are now, new home and his company has grown exponentially, and he has an incredible Expert Tech in Sam. They’re in business to help people and make an honest living by being honest, trustworthy, reliable and responsible. Sam just replaced a toilet, pressure valve and recirculating tank for the tankless HWH. Love this guy and love Matthew’s Plumbing Solutions.
We researched over 10 companies for a tankless water heater. We wanted our tank water heater, in the attic, removed and a new tankless unit installed on the outside of our house. I discussed our project with Matt and he came out to the house to view our application and provide a written quote. Matthews's proposed the best product and solution to meet our needs. We had them install a Navien tankless unit with a built in recirculation pump for instant hot water. Their team was awesome! They were on-time, professional, clean and took additional time to ensure a professional installation. We could not be any happier with Matthew's Plumbing Solutions and we will use them for future needs. Thank you Matt!
Sam did a great job! I highly recommend Matthew's Plumbing for all your plumbing issues.
Cameron Greene
4 years ago
Excellent and quick service. Matt was in and out in a matter of a couple hours and was very helpful and professional
I called him to fix my toilet that would not flush and to look at a leak in my front yard. And Matthew was very prompt and professional, he even showed up after hours to fix my plumbing issue and was very friendly. I would recommend him to anyone who is looking for someone that is always on call and will come to you anytime without charging you a fortune. I really liked his service and I would strongly advise calling him as your first choice.
Matt was fantastic. He worked with me to understand all of my expectations and needs and even came up with a few improvements beyond what we agreed upon to maximize the gas system throughout my home. While planning the project, he was very thorough in his prep to ensure we have no issues with inspection or performance for my appliances. He was quick about his work, very professional and left everything clean. Visual inspection of the work showed it was done well - no sloppiness or corners cut! I will 100% use Matt again for any plumbing or gas needs and will recommend him to all family and friends in the Raleigh area.
On time and quick. Very professional.
Priyesh Patel
3 years ago
On time fixed problem and will use again. Great job
Michael Amato
2 years ago
I recently used Matthew’s plumbing for a bad sewage smell in my house and also to do some work installing new hose bibs outside of my house. Matt is extremely professional, honest, affordable, and does great work. I can’t recommend them enough and they’ll be my go to plumber from now on.
Cecilie Hoffman
5 years ago
Matthew's Plumbing Solutions earned my five star rating by providing outstanding service from the first sales engagement, through the installation of the tankless water heater and passing inspections, to my satisfaction with speed of delivery of the hot water. We got past the coordination issues with the gas company and the city inspections - problems are to be expected. The quality of communication and problem resolution with Matthew's Plumbing was excellent.
TRUELIGHTELECTRIC LLC
3 years ago
After many failed attempts to get other plumbing companies to come out and resolve my plumbing issues, Matthew's Plumbing Solutions were true to their word. They told me that they would be at my house before close of business and before night fall same day Matthew fixed all my problems. He was very knowledgeable, professional, & courteous. THIS IS MY #1 PLUMBING SERVICE, WITHOUT A DOUBT!
Uros and Wayne were so helpful and responsive. They quickly determined the problem and fixed it for me. I'm so grateful that they came out on a Saturday to help me out.
Jeremy Honeycutt
a year ago
Called Matthew’s Plumbing Solutions to clear my main line. They brought out the right machine and the right guys to do the job. Wayne and Tieree were able to clear my main line drain and get us where we could use our toilets again. I will be calling them in the future.
Sam came out on a Friday evening with a smile. He was able to quickly diagnose and fix our leak. He also took the time to explain what the problem was and eagerly answered my many questions. He's clearly very knowledgeable and seems to really enjoy his work. We will definitely use Matthew's Plumbing Solutions in the future. Fast, responsive, and knowledgeable. Thank you!
Vincent Chung
3 years ago
Matt and his crew are very knowledgeable, easy to work with, and A+ professionals. I've done repeat business with them and they do a great job every time.
Felix and team were prompt and completed a non standard task quickly and safely. Great communication throughout. Always have good service from Matthews.
Madmax Burrus
5 years ago
Matt was extremely professional and quick - Told me everything up front include all potential charges - Completed the work and cleaned up. I would highly recommend Matt due to his personal service and the high quality of his work.
Edmund Waddill
3 years ago
Brent Jackson
4 years ago
Quick, friendly, and professional service!
I had matthew's plumbing come fix a few issues. He contacted me about an hour prior to the appointment time to inform me he was running behind and offered to reschedule or if I was available later. I found this to be very professional and courteous of him. He was very thorough and explained everything he did. He even wore shoe covers! I will recommend Matthew's Plumbing to everyone.
Can't say enough about the service, personnel, and overall experience with Matt's Plumbing Solutions.
Matt came right away to diagnose our problem, told us what we needed to do to get ready for his crew to make the repairs. Zach and his helper arrived on time and finished in record time. They were very courteous. Zach explained exactly what was done, prepared s concise Bill and accepted payment---all under three hours. That's what I call. Service with a capital S. Will use Matt's Plumbing Solutions for all my Plumbing needs.
I have no idea if Matthew's Plumbing is the least expensive or not; in truth I don't care. There are some services you can't put a price on. I've had to call Matthew's on two separate occasions: once to install a hot water heater in the Spring and most recently to rebuild two toilets. Both occasions I was able to set up service for the very next day. The price quoted over the phone was exactly what I paid down to the penny. The tech was professional, courteous, respectful of my time and arrived at or before the prearranged appointment time. I hope I never have to call a plumber again, but if so--no question, I'll call Matthew's without a doubt. Customer for life! I highly recommend!
Susan Schoonderwoerd
5 years ago
Matthew's Plumbing saved Christmas for my family. Coming into Christmas weekend with a clogged sink and dishwasher was not anything I was excited about. They worked me into their busy schedule and the technician Wayne was sooo super nice. They are also VERY reasonable and honest. I highly recommend this company to everyone.
mark hockenyos
3 years ago
Had them come out to diagnose a sewage smell in my house. They were able to quickly figure out what the issue was and get it fixed correctly the first time. It ended up being a large job and they took care of everything.
Matthew was polite, knowledgeable, professional and timely. He helped me out in a jam on a rental property when the other company bailed on me last minute. I can't say enough about his workmanship. Thank you kindly sir. Highly recommended.
Jaycee McKinley
5 months ago
Mr. Joao my repair person was very polite and professional. He knew his job very well and represented Matthew's Plumbing very well. So much so, I made Matthew' Plumbing my family Plumber. Thank You guys.
Elizabeth Chisholm
4 months ago
Deshaun was very polite, communicative, and fixed everything he came to fix! He didn't make a mess and was very transparent with his pricing and what he was doing to fix my leaky toilet. I called Matthew's Plumbing with no emergency, but was still seen less than 1 hour after calling. 100% reccomend their services!
Alexis Heflin
6 years ago
Great, dependable, and professional service! Highly recommend Matthew's Plumbing Solutions!
Norman did a GREAT job repairing my water heater control valve. This involved draining the tank, replacing the valve/thermostat, filling and testing....all done quickly in my very hot attic. Hot water again! No runs, no drips, no errors as the old paint commercial used to say.
Highly recommend Matthew's Plumbing and Norman.
Great work @,an affordable price!
Jason Hartbarger
5 years ago
Great experience! Wayne showed up on time, completed the work and cleaned up. Matt responded to every email and text message and Kimber returned calls quickly. Great teamwork!
Matthew's has always been very professional and reliable. Have used them repeatedly and have never been disappointed.
Sarah Riedlinger
5 years ago
Matthew’s Plumbing Solutions is an absolutely wonderful company! My husband & I purchased an older house that had rusted pipes, & ended up deciding it was best to have all new plumbing laid under our house. Matthew & Sam went above & beyond on this task. These two intelligent & down to earth guys put a lot of time into doing everything the right way. We were so impressed & thankful for them taking the time to plan, brainstorm, & lay out all of our possible options before beginning the project so that we could have the best possible outcome. They were very straightforward, & did a phenomenal job getting everything completed! We could not be happier, plan to use them for any needs that may arise in the future, & would highly recommend this company to anyone & everyone!
Wayne and Sam did a fantastic job! I was very happy with their promptness and professionalism! Both were extremely knowledgeable and were happy to answer any question I had about the repairs. I have nothing but positive things to say about Matthew's Plumbing Solutions. I will gladly refer them to friends and family and they will be my go to plumber from here on out! Thank you so very much!
William Edwards
2 years ago
Christina Hale
3 years ago
Great communication, very responsive. Quick turn around time to diagnose and fix the problem. Also appreciate the office staff going above and beyond to help with additional information needed on the invoice for a claim. Continued to give excellent service a month after the repairs were completed.
Crystal Cabot
2 years ago
Matthew's Plumbing replaced an outdated well pump, and filter. They did a very professional job, and were on time. The water inside the house is now running with more pressure than it has had in 3 years. Thank you for a good job.
Joao Valladares ! The technician 👍 Very good quality service 👍👍👍
Michael Perkins
4 months ago
Patryce Britton
2 years ago
We had Matthew's Plumbing to be thankful for this year. Our old tank water heater started leaking Monday morning, and we were very grateful that the nice folks at Matthew's were able to install a new tankless one for us before the sun had set Tuesday. Our 'usual' plumber does not do tankless, and had recommended these folks.
Amazing Service! I was completely satisfied with the work completed by Matthews Plumbing. I received polite customer service, quick and easy scheduling, and they showed up on time. I highly recommend them!
I recently used Mathew's Plumbing Solutions at my home. Had a challenging project in my basement which required changing out old plumbing to meet current City of Raleigh permit specs. Matt was up to the challenge and did a great job. Very professional and courteous. He did not leave until everything was done.
We had a plumbing emergency and contacted Matthew. He did everything to get there as soon as possible. The work was great. He was extremely professional and made sure we were happy with the job before he left. He will be the only plumber we use and recommend from now on.
Tony Middleton
2 years ago
Tyler provided great customer service and was very thourough and efficient with the work done. Would definitely recommend to anyone.
Matt is excellent at what he does and has been extremely helpful with my plumbing needs. Best of all, Matt is very trustworthy and attentive whenever I need him. I would recommend Matthew's Plumbing to anyone in need of a good plumber!
Jennifer Paulett
2 years ago
Sam from Matthew’s Plumbing Solutions came to my house today and I could not have been more impressed with the company and Sam. They were on time, extremely knowledgeable and gave me suggestions and advice on a future plumping project. Sam had several different ideas on how I could address plumbing issues in my home. It’s clear this company really looks out for and cares about their customer! The repairs made today were supposed to be done yesterday by another company who gave me a four hour window and showed up three hours late with an astronomical quote. Matthew’s gave me a two hour window, showed up in the middle of it and the cost was 1/2 the price! If you are looking for a reliable, honest plumber call Matthew’s Plumbing Solutions! Five stars!
Joyce Millard
2 years ago
Lynne DeVenny
2 years ago
Quick response to online request. Service was performed the very next day. Would recommend.
Mike Riccitiello
7 months ago
I hired Matthew's Plumbing Solutions to complete a rough-in plumbing installation for a bathroom addition to the rear of our home. It required a completely new drain line to be installed from the rear of the home to a clean-out at the front (75 ft. run). Matthew's was extremely easy to work with from the initial contact through the completion of the work. The office staff communicated everything in a timely manner, the on-site crew was knowledgeable, friendly, and easy to work with, and Matt the owner stopped by to make sure things were going well. On top of that, their price was very competitive. All around it was a great project, and I would highly recommend them.
maja elzbieta Palej
4 years ago
I shopped around for tankless installation and Matt's responsiveness and thorough explanation of options trumped all. Super pleased with the communication, the professionalism and all the help along the way. If you like knowing your options and trusting the final product – this is the best service I've had.
Dashawn did an excellent job. Friendly and prompt.
Kate Shoffner
6 months ago
Ross was helpful; kind and thorough. Solved the problem quickly and efficiently!!!!
Mathew's Plumbing are on time and very professional. I don't usually leave reviews.
I am a resident of Zebulon, NC and I have used Matthew's Plumbing Solutions' services twice. Each time, they gave me excellent service; I was charged 60% less from a previous plumbing company's quote; and each service person (Michael and Matt) took time to explain their insulation process. I am very satisfied with their professional work. I give them a 5 out of 5.
Great experience in a distressing situation. Bad crawlspace leak. Matthew's had best estimate, and were there immediately. They didn't stop at fixing one problem but went on to take care of 2 more, one was solving a problem I had no idea that plumbing held the solution. Professional, reasonable and personable. Highly recommended.
Phillip Roberts
4 months ago
Great work and professionalism. Joao replaced our hot water heater and had us back up and running in no time.
Nikii Lancaster
2 years ago
I highly recommend Matthew's Plumbing. They provided quality service, they were friendly and professional. Special recognition to Sam for going above and beyond to provide excellent customer service.
The CARE Project
2 years ago
Wayne quickly performed the services that were needed and was very pleasant. He was also very professional. I highly recommend this company!
Had a great experience with Matthew's plumbing today. We needed to get backflow installation in our commercial space and Matt and his crew did a great job! Matt was able to finish the job ahead of schedule so that I could avoid a delayed opening of the store (which as a business owner means a lot!). Matt was very helpful throughout the whole process and I would recommend him for any of your plumber needs~
What was initially outstanding service turned into an inflated estimate for follow up work [tried to charge me a for a septic tank locate that was completed on the first trip] and a series of rescheduling of the follow up work based on the weather and their staffing issues. I was as flexible as possible with the rescheduling of the outdoor work due to weather, Matthew's Plumbing was not willing to work with me on any schedule but their own.
I was referred to Matt by another plumber. He was out promptly for an issue with my rental house. He did the repairs (and actually a little extra) for a reasonable price. I was happy with the quality service.
Tindara “Tina” Certo
4 years ago
Blake was very efficient. He explained what needed to be done and gave me the best and worst case scenario on cost. He estimated time it would take to complete job and finished ahead of schedule. Good work!
Margaret Beck
4 years ago
Christopher Bailey
5 years ago
I would recommend using Matthews plumbing for any plumbing problem you have. I am a Project Manager for Baker Roofing, and I called Matt one time to come check out and snake a drain line for me. He was very responsive and prices weren't bad as well. I have been using him for any issue I have had since. Five star rating from me!
Chris B
Carlos Bryan
5 months ago
Andrew Ghassemian
5 years ago
Responded quickly, upfront about pricing, came out within a couple hours and did the job well. Would recommend.
Great first experience using these guys. Technicians were professional and able to quickly fix a leak under the house.
Would recommend
Charles and Nadine Williams
a year ago
We had three toilets replaced. Ross arrived on time, is very personable and did a great job!
If we are able to we would request him for our next plumbing needs!
I am a repeat customer for Matthew's Plumbing Solutions. Norman arrived today on time and repaired the sewer cleanout pipe that I damaged with the lawn mower. Also repaired a bathroom faucet running slow and flushed out the hot water tank. Excellent service as always!
I have used their services 3 times now and have always had a wonderful experience. Their office manager, I believe Patrick, is so courteous and helpful and was able to get me scheduled the same day! Matt did a great/quick job fixing my toilet, and previously Jeremy replaced my garbage disposal and fixed a valve on my water heater. He explained everything he was doing and why, and was very courteous and professional. Highly recommend this company!
Greg Rohrbach
2 years ago
The team that came out did a fantastic job. They were able to diagnose a faucet leak (not the pipes) which was a relief. They installed a brand new garbage disposal and left the work area spotless. They were very professional and answered all my questions. I would use Matthew's Plumbing Solutions again.
Very pleased with our experience from beginning to end.
Good service, very fast and very profesional, Joao was very helpful because my english is not very good! Thanks
Deonte Stitt
4 months ago
It’s called Them for multiple jobs and they always get the job done in a timely manner and I’ve never had a problem. They take care of the job as if it was for their own home. If highly recommend them.
Courtney Mccurdy
8 months ago
These guys really came through for me. The level of professionalism is stellar and they take the time to explain everything to you. Very fair and worth every penny.
Matthew’s Plumbing helped us with the plumbing of our new 3500 SF home with 4.5 baths, large kitchen and a wet bar in addition to multiple outdoor faucets. They were fantastic! They always showed up when they said they would and communicated fully every step of the way. We would highly recommend Matthew and his team!
Chris and his associate Ross, I believe, were very proficient & friendly. They did a great job plus they did it quickly and with a smile, even though our attic was extremely hot on a high 90s day.
Megan Royall
7 months ago
Matthew's Plumbing was very responsive to my call and sent out Joao who was extremely helpful with an ugly plumbing situation. I will definitely be calling them again.
Fast. efficient, honest, thorough, professional.
What more do you need?
Im happy.
Matthew Garcia
a year ago
Felix was nothing but professional from his initial phone call confirming his arrival time until his departure following job completion.
Matthews Plumbing is one of the most unprofessional businesses in the Triangle. I called them to check a SMALL leak from my upstairs toilet that only effected one ceiling tile, they came and told me they needed to replace the seal and left. THAT SAME DAY I came home from work and my entire bathroom, where they had replaced the seal, was flooded. I have never had any issues until they worked on the issue. They took zero responsibility and told me that it was because my toilet was old.
Super disappointed in the quality of service and response from the company.
0/10 do not recommend.
I had an estimate done by another company (ARS) since Matthew's was pretty booked up. While I've had good luck with ARS in the past I wasn't very impressed with what I got this time, and the job I needed done was going to be very expensive. I kept my appointment with Matthew's and they came out with two technicians. They were very knowledgeable and polite. End result: in two hours they finished about 2/3 of the work that I had originally wanted estimated, and for about 1/5 of the estimated cost. (I chose not to have the other 1/3 of the project done just yet.)
In fairness to ARS, they stand by their quotes so they may very well have estimated high (and actually charged me less when the problems ended up being simpler to solve), but I was still very happy with the service from Matthew's and will absolutely look to them first in the future. They were super competent, efficient, and easy to work with.
Sam was prompt, courteous, and professional. He explained all aspects of the repair job thoroughly and finished in about an hour. I would use Matthew's Plumbing again in the future.
Deshawn was quick, solved our problem and answered any questions that I had along the way. He was very friendly and I commend him for coming out on a Sunday within the hour to handle our sewage situation. That's not how anyone wants to spend a Sunday. He really was very kind and very helpful. My neighbor pointed out this morning that what looked like sewage was coming up in the yard. I called roto rooter first but saw a bunch of negative reviews about their pricing and customers comments on the work, so instead I called Mathew's Plumbing. I cannot really compare pricing for an emergency like this, but I felt more comfortable going with Mathews from their website and customer feedback. I felt like they would make sure I was taken care of to the fullest. I learned a lot about how the sewer line works now as a first time home owner. Turns out my sewage cleanout drain has not had a cap since we moved here 4 years ago (I didn't know it was even there). So grass and a few sticks have fallen in through the years and causes a blockage. THANK GOD that it wasn't a broken pipe or sewage flowing back into the house. Definitely recommend!
Great place, highly recommend it, good friendly service.
Julia Pelillo
2 years ago
Straightforward and honest! Quick response and professional behavior! I will definitely be calling them for ALL my plumbing needs! Very competitive pricing as well. Highly recommend.
Robert Sanderford
5 years ago
These guys are the best! They are extremely helpful and enjoy what they do. I had an entire house that needed to be re-plumbed. I met with several other contractors for estimates, and these guys had the best prices and quality of work, by far. They scheduled and came out for the estimate quickly and with no fees, unlike many other competitors. Matthew and Sam did great work and completed the job (an entire house) in 2 days! They are friendly and only look to help you. Any recommendations are just their professional opinion. They didn't try to sell me anything or add on to the price as the job progressed. The guys also worked around our schedules without complaint. I cannot recommend Matthew and his crew enough. These guys were hands down the best plumbers I've worked with. I will be continuing to work exclusively with them in the future. As a contractor, I like honest, hard-working subcontractors, and Matthew's group can't be beat if you want high quality work at a very reasonable price.
Christie Coffman
4 years ago
Really appreciated the prompt service and getting a quote online. Saved me time and money!
I had a most wonderful experience with Mathews plumbing and their technician Sam. He was prompt, professional, and friendly. He answered every question asked and seemed only too happy to help. He diagnosed the problem within minutes and came up with the acceptable solution. I had called the company at about 4, and by 415 Sam was at the door. I Only have good remarks about this encounter. If it is typical of the company, this is a 5 star service
We used Matthews Plumbing, based on reviews and their experience with Navien tankless heaters. Our master shower hot water temperature was varying in temperature and the hot water was frequently shutting off entirely during a shower. The technician (Matt) showed up on time and determined that our shower adjustment cartridge behind the handle was sticky and in need of replacement. After replacement and testing, we thought the problem was resolved. Several days later, we had a repeat of the problem, so we called for a return visit. A technician (Sam) came out the next day and found that our shower head O-Ring had deteriorated over the years. Once removed, everything worked great. Both technicians, as well as the office staff, were courteous and knowledgeable. The pricing for the initial repair and routine service on our tankless heater was reasonable. The callback visit was not charged. We are glad we used Matthews Plumbing and will use them in the future.
Jackie Alluisi
2 years ago
The service technician was courteous and professional. I will use them again. Thanks!
Rick Bordeaux
5 years ago
Wayne arrived on time, replaced the wax seal under a toilet and 20 ft of old leaking hot water line under the house. All done in under 3 hours. Reasonable price and great job!
Jessie Blekfeld-Sztraky
5 years ago
Matt and Wayne are the best! They handled the plumbing work for our kitchen renovation like pros: Great work, on time, and awesome customer service!
responded so quickly and able to work with my schedule to come fix my toilet. Very nice and explained options ....appreciated his honesty! highly recommend
Ross Shinafelt
4 months ago
Joao was incredible! He was extremely thorough and knowledgable! Excellent service!!
Great service, polite, competent, efficient, high quality parts. I am very satisfied and recommend them.
Nuness Biongo
5 years ago
I needed a new water heater put in at my residence and Matthew's Plumbing Solutions came to my rescue ASAP and got the job done professionally quick. I'm also hiring them to do restroom renovation and all of the required plumbing in my commercial space. Very happy customer here!!
Fast, polite and excellent installation of my new house bib!
Great work at competitive pricing. The team was friendly and helpful. Ross and Felipe were awesome!
Matthew’s Plumbing Solutions did a terrific job installing a new hot water heater. Matt was very through explaining what was needed and installing safety features that were lacking in the old water heater. I appreciated his promptness and his excellence in communicating with me every step of the process. If you need a plumber this is the company to call. Thanks to Matt for a job well done!!!!
Kris DiMambro
5 years ago
Professional, responsive, prompt and personable! I've used Matthew plumbing on two occasions and both experiences have been great. The first occasion was for a backed up sink and disposal issue. The second occasion was to install a new dishwasher, sink, and toilet in a new apartment we renovated. Excellent work on all issues and a real pleasure to work with Mathew and his team! Will use them for all our needs in the future.
When you have a water leak, and have to shut off the water what do you want to happen? Of course you want your water back on, you’d like it as soon as humanly possible, you would like the person to be personable, responsive, know his business, and you would like it to be reasonable.
While that might seem to be asking to much on s 95 degree day, and after working a full day, that is exactly what I received!
It started with a phone call to Matthews Pluming where someone ( his wife 😉)
answered promptly, was very nice and told me he could come out after hours the same day! I was beyond thrilled. That is just what happened. I was diagnosed, and repaired in a very timely manner. Matthew even went the extra mile and checked the water pressure, gave me an estimate in case my water heater which was sitting in the water would need to be repaired, we had a nice chat and he was on his way . What a pleasant experience! I have his magnet on my refrigerator and will certainly use him in the future!
J West Properties
2 years ago
Wow I called to give them business today at 2 properties and she was SO RUDE and said no because I was a property manager?? I had 2 small jobs and would have been a paying customer. When I asked why she was saying no she LITERALLY HUNG UP ON ME! Run away from this company if that's how they treat people. All the 5 star reviews must be fake
lakeisha winters
2 years ago
Called Matthew because our sewage was backed up and he gave me pricing. Booked the appointment and he came out right away after hours. Once he came out he spoke with my husband who was very pleased with the knowledge Matthew had along with his professionalism. Through this we now have a lifetime plumber. Thanks Matthew!
Felix and Sam did a great job. They were on time and very polite. They had respect for our home and finished sooner than expected.
Lucille Carter
3 years ago
Delaney Sheppard
5 years ago
Matt did an awesome job! It was so easy to get an appointment. When he was here he was super nice and worked fast!
Elisabeth Oldmixon
2 years ago
We were very pleased with our experience with Matthew's Plumbing. They were professional, friendly and very detail oriented. The cost of the job was as it was originally quoted. I happily recommend them to anyone looking for an honest, reliable and capable plumber.
Needed an emergency service on a Saturday morning. Sam came out promptly and remedied the issue right away. Very courteous and the repair was at a reasonable cost. I highly recommend Matthews plumbing.
Amanda Winstead
5 years ago
I was very pleased with the service I got from Matthew's Plumbing Solutions today. I called Matt around 8:45am and he was at my door a half hour later to fix my issue - I would have had to wait another six hours for service from a large competitor. I was very pleased that he took time over the phone to get all the details of my problem, which was straightforward enough that I got an estimate before he even came out. He was clear and thorough in his explanations of everything he was doing and made very certain everything was working perfectly before leaving. Matt was friendly, polite, and a pleasure to do business with. I will definitely be using him for any future plumbing needs and referring my friends!
Great service on time great communication would highly recommend them for any plumbing issues.
Big mistake. Zero stars. Charged me $455 to run a snake, find the blockage and then NOT clear it. Tech didn't even try to cut through with the snake. They wanted to charge me an ADDITIONAL $800 more on top of the $455 to come back and jet the line the next day. They were already talking about needing to dig it all up ($$$). When I complained, they offered to give me a partial refund only if I would commit to even more services from them. No. I called a different experienced company who came the next day and cleared the line in short order without issues. Avoid.
Patrick Ireland
5 months ago
These guys are my go to plumbers. I have recently done a bathroom remodel in my new (old) home in Wendell, NC. They were there to remove all the old fixtures and toilet for my GC to come in and do their thing. Once everything was ready the were there in a snap to get the rough in work completed, then there to get the trim out of the new fixtures install. The process with them was very easy from the first phone call to the end result. They have helped out with other small plumbing issues I have had in my home as well. When I call in and speak to Patrick its always hey Patrick this is Patrick, and then he is able to get me scheduled and taken care of. You can tell these guys are about customer service. Thank you Matthews Plumbing.
Great experience with Matthew's Plumbing and Sam! This is the second house Sam has helped me with to fix plumbing items. Good ideas and knowledge with suggestions for the best approach....also punctual, responsive, and thorough!
Did a good job, will use again in the future.
My wife and I bought our home back in 2003 with the intentions of finishing the basement. Well 14 years later the time has come. In need of licensed contractors HVAC, Plumbing and Electrical to complete the task we we're fortunate and pleasantly surprised to find Matthew's Plumbing Solutions. He has been professional, proficient and patient in helping us comprehend and complete our plan. Thanks so much for your help and most importantly someone we can trust. Continued success and keep up the good work.
I called on a weekend with an emergency leak underground in my front yard. Matthew had finished a job and had to drive 45 mins but he came. He dug up the leak 2 ft down , fixed it and covered it all up. I was 100% pleased. He was amazing and incredibly pleasant, professional and knowledgeable. Aces all the way. He is our plumber from now on.
shawn replogle
3 years ago
Got a quote from a different company which was substantially higher than what Matthews did for me. Great value. Service technician was excellent. Would highly recommend.
Lynda Blessington
3 years ago
They were responsive in a timely manner, professional and did excellent work. Highly recommend them if you need a plumber. Michael was the plumber who came out, great GUY!
Israel Sanchez
5 years ago
Highly recommend Matthews Plumbing solutions of Raleigh. We spoke on the phone he sounded highly knowledgeable of his work. We scheduled some work and he arrived on time when he said he was. Got the done work right and in a timely manner. would definitely use Matthews plumbing again
Garrett Smith
3 years ago
This is my second time using Matthew's plumbing. I was trying to connect a natural gas heater in my garage and Matt was able to come out and explain what was needed to make this work. He called the plumbing supply store and setup a material list so I could pick the materials up and perform the installation myself. I also had some other plumbing questions for Matt and he was able to help me with those questions when he came out. Overall I am pleased with how these guys work.
Katherine Johnson
5 months ago
Been out to my house multiple times via my property management company -- to diagnose a plumbing issue that is quite literally described in the work order as INTERMITTENT -- every time, plumber comes and says *shrug* can't replicate issue oh well... fast forward to my house flooding. Thanks for not doing your job.
Buddy Eubanks
3 years ago
Had an emergency hose bib rupture that needed quick repair. They were on site within a couple hours and got the job done at 20% lower than other estimates. Will definitely call them again.
They were very responsive, kept me informed and explained everything in the process and were extremely professional. They came out a few times to try to repair my water heater and ultimately installed a new water heater and repaired the water pressure in the house which wasn't working properly. Great service and would highly recommend.
Morgan Willer
2 years ago
Wayne did a great/clean job. He saved me some money and was super informative. Excellent balance of personable and professional. I highly recommend these guys.
Matthew's plumbing solution resolves my issues and concerns. He is willing to ensure that you are happy with his services. Great customer care and willing to go above and beyond to ensure customer's satisfaction.
Nicole Benson
3 years ago
Iwatch Security
4 years ago
Great people to work with and I always try to work with local companies. But local does not always mean better, it will in THIS case. Great family owned business!
Collin Peebles
4 years ago
So my family and I moved into a new place with a 40 gal water heater on the second floor, right in between two guest rooms. The tank was the original and I just didn't feel comfortable with its location. Matt removed the old water heater and installed a new tankless in the crawl space. The installation is clean and professional - something one expects from a plumber, but doesn't always get. We're very happy with the new location and the built-in recirculating pump is a fantastic bonus. My kitchen faucet supplies hot water in under a second! Gotta love it.
Matt takes the time to explain what needs to be done and then delivers high quality work. Highly recommended!
Similya Robinson
a year ago
My technician Joao was very professional and did a timely fantastic job. He listed to what I had to say about my plumbing issues. He then systematically solved my issues. I have been in industrial and residential maintenance for over 45 years. He did a great job.
Felix was on time, informative and did good work.
Heather Dunn
2 months ago
I've used Matthew's Plumbing for a few years now and keep calling because they are available, knowledgeable, helpful, and trustworthy. I never feel taken advantage of and the prices are fair for a job well done. I'm a happy repeat customer and highly recommend!
This is the second time I've called Matthew's Plumbing for repairs. The customer service is outstanding, the response time fast and the work is done right the first time. Highly recommend!
Darren Vinson
4 years ago
Very reliable and the technician was very honest and professional. I'd recommend Matthews Plumbing to anyone, great job guys....
Phillip Marks
4 years ago
Showed up early or on time. Always provided info promptly and did a great job.
Sheri Thompson
3 years ago
Amazing experience and customer service! I will be using them again.
We had a full day of work done at our house in Cary. The guys were on time, very polite and hard workers. We did engage a few times about my preferences of parts of the workload when there were options for the service.
K. Nicole Novello
a year ago
Great service! I called Matt around 11:00 and he was at our house after finishing up two other jobs by 4:00 on a Saturday. Very professional and will be adding him to my phone for other things that pop up.
I was having issues with my shower head and water diverter. I had called my home warranty company about getting the water issue repaired. The plumber said that I would have to re-plumb the entire shower to get better water pressure...
I then called Matt and he came out and fixed the problem in 20-minutes!!! Thank you!!!
Chris Hanburger
2 years ago
Called back within hours of my leaving a message. Had someone out the very next day for a repair that was not urgent but could become a major issue without a timely fix. Very reasonable pricing for the repair, kept me informed the entire time, very professional and friendly and explained everything they did and why it was done. Would definitely recommend Wayne and the folks at Matthews Plumbing.
This company worked us in and put us in after hours potentially without charging. They were quick and on top of everything from calling to installing. Highly recommend!
Kathy Yenulevich
a year ago
I called and spoke to Matthew, explained that our situation was an emergency (the only handicapped accessible bathroom for the elderly homeowner was overflowing and backing up into the tub) and he didn't hesitate to rearrange Norman's schedule for the day. (another local company told me that they could address our emergency 3 days later!!) Norman arrived as planned and was very nice, attentive and found and fixed the problem. Would definitely recommend Matthew's Plumbing Solutions
John Millhauser
2 years ago
High quality and thorough job
Matt was GREAT! Arrived exactly when he said and even called ahead before. He took care of the problem with my tankless water heater. He even keeps parts on his truck so there is no wait time on repairs. It is so hard just to get a contractor to show up let alone be good at their profession. I definitely would recommend using Mathew’s Plumbing. Thanks Matt!
Wayne and David were terrific! They answered all my questions and were done in no time. I was thrilled with the quality of the work and the price. I have already recommended them to neighbors and friends. They are on speed dial for any future work I may need.
Very quick. Polite and professional. I highly recommend them
They were fast, efficient, and courteous!
Very pleased with the service. They were out here within 24 hours of my toilet leaking. The service guy, Jeremy, was very knowledgeable and friendly. Matthew ‘s plumbing has become our go to plumber.
Jermaine James
3 years ago
Uros Humek was very friendly, knowledgeable, and provided excellent service.
Skillet Gilmore
5 years ago
Paul Haberstroh
3 years ago
Great experience. Company cares
Matt and his team did a great job on my tankless water heater. Matt even came out and looked at the final job, took the time to run through the functionality and gave me some tips on maintenance. Definitely would use again.
Saturday morning water heater blow out, nice laundry room flooding and all!
I got so lucky with this company from a quick search and reading reviews.
The fastest response ever from a plumbing company. Matthew answered right away, we did some on the phone trouble shooting and within the hour Zack arrived.
Zack was courteous, professional and got right to work. He did have to replace the unit but went to their warehouse and was back fast, got it done and out by 1. I called at approximately 10:45.
They didn't even charge an emergency call for weekend since I had to get a new unit. I already have them scheduled for a non emergency need and will be calling them in the future at my home and business.
Great company.
Lauren Patterson
5 years ago
I had a fantastic experience with Matthew's Plumbing Solutions. They were incredibly informative, patient, and polite over the phone as I tried to figure out water heater options. They were right on time to install the water heater and they did a terrific job. They were kind enough to answer all of my many questions. I am grateful for the work they did and how they did it and will reach out to them with future plumbing needs!
Ashley Vaughan
4 years ago
Chris Hostetler
5 months ago
We had a mishap that jammed our kitchen sink disposal. Matt came out immediately and repaired. He also noticed an unrelated issue and gave very clear instructions on how to fix it. Will definitely call Matthew's again.
Grayson Halstead
2 years ago
Trameeka Reid
2 years ago
Confirmed that I did not have a leak coming from my water heater's pipes under my house. Identified what I was hearing and offered solutions. Fast, courteous, and a decent price for peace of mind. Thank you again, Matthew!
James Bongiorno
2 years ago
This was my first time using Matthew’s Plumbing Solutions based on positive ratings. Dashaun came to our home on time, he was very professional and did a great job installing a new toilet. Knowledgeable And efficient. Also, we realized I was missing a new wax seal for the toilet and he gladly supplied one for the job. I will be using this company again.
Maggie Crisafi
2 years ago
In
Justin Winstead
a year ago
They provide professional on time service for all my projects. Highly recommended
TheMocutMiester
2 years ago
Justin was very knowledgeable and polite. This is the kind of service I hope for. Price was also fair. I only wish every trade was as good as this company. I had one experience with them. If you are wary or scammer plumbers, try here.
Very professional recommended very highly
Justin was a very professional, respectful, and friendly young man. Would ask for him should I need your company's services again.
Beth Peterson
a month ago
Jeremy was great and professional. I ended up spending extra money unexpectedly on a part, but he did a great job.
Wayne Chieppa
3 years ago
We called Matthews with a plumbing problem and immediately were placed on the schedule. Michal from Matthew's was able to come and fix our problem the same day. The service was excellent and price was fair. They are returning to evaluate other services we may need.
I highly recommend Matthew's Plumbing Solutions
Sam from Matthew's came back this week to repair and update both plumbing and gas lines. His work was meticulous and he spent time explaining what was being performed. We discussed future work that I may have done, now that I found an honest plumber. Thank you Matthew's .
Prompt response to my initial inquiry. Asked thoughtful questions to ensure that I had correctly identified my issue and then provided multiple openings for me to choose from according to what worked with my schedule. Wayne was who did the work, and he was polite, efficient and performed quality work. Would 100% recommend!
Jennifer Cooper
3 years ago
I called and these guys were here in no time. They were kind and professional and very nice. They fixed what I needed fixing and left my bathroom clean. I would truly recommend them for your plumbing issues.
M.H. Christoph
2 years ago
They quickly fixed everything I’d requested and answered all my questions about replacing other older parts. We’ll definitely have them back to do more work when we’re ready!
The Owner Mathew and the staff working for Mathew's plumbing
Uros Humekhas performed excellent job. They were on time left no mess. One of the best plumbing company. Highly recommended.
My technician Ross was wonderful. Very knowledgeable and helpful. Did amazing work and showed first class professionalism. From start to finish the process was seamless. I wouldn’t hesitate to call in the future if any new plumbing problems would occur.
mahogany bell
2 years ago
Stephen Culpepper
3 years ago
Michael Little
4 years ago
Mathew's Plumbing responded quickly to my call. Mathew himself worked hard in a cramped, wet and muddy environment. In addition to the water leak itself, it was raining heavily for much of the time, but Mathew focussed on the repair. Despite the conditions, Mathew provided a workmanlike repair at a fair price.
Awesome experience with Progress Residential and Matthew’s Plumbing Solutions. Shout out to Tanisha who was my first point of contact and went above and beyond. Shout out to Dashaun who arrived at our home quickly the same day and was polite, kind, professional and enthusiastic. The world could use more of his skills and positive energy. The problem was solved with a new Water Heater and we had hot water again. Thank you for providing exceptional customer service. I definitely recommend Matthew’s Plumbing Solutions. Continued success and God bless you all!
Michael Hamill
4 days ago
The tankless water heater in my 5 year old home has had intermittent ignition problems since the first year. The Plumbing company the contractor used did not install the system properly and has been a problem and expense. Sam from Matthews Plumbing Solutions spotted the error in seconds, corrected the install problem in a few hours and I am confident we will not have failures in the future. I have found the Plumber and the Company I will be doing business with in the future. Thank you Sam and Matt.
Philip Rendall
2 years ago
Sam is very pleasant, professional, and hard working. I would happily call these guys again for any plumbing need. Thanks Sam and Matthew!
We had a pipe in the ceiling leaking when we arrived home. We called Matthews and they sent Dashaun. This young man did a fantastic job and was a pleasure to have come into our home and help us. Dashaun was polite and we were able to have some good laughs even in such a bad moment. Thank you for sending Dashaun to help us and thank you Matthews Plumbing for a quick and efficient job.
Kristen Morrison
5 years ago
We are very pleased with the new tankless water heater Matt installed for us. Matt presented several options and patiently explained the pros and cons regarding tank vs. tankless water heaters and even suggested installing the tankless water heater in our crawlspace to save room in our garage and provide a better environment for the heater. We are very happy with our Navien natural gas water heater with recirculating line.
No more long waits for hot water! Matt kept us informed all along the way throughout the entire process and was quick to respond to our questions. He also replaced our pressure reducing valve and his electrician corrected some electrical wiring issues we had in the crawlspace. We were so pleased with the work, we had him come back to install a utility sink in our garage. We would highly recommend Matthew's Plumbing Solutions for any of your plumbing needs!
LaRonda Mays-Soles
a year ago
Due to improper diagnostics from another plumber, I found myself without hot water. Turns out my hot water heater failed. The other plumbing company quoted me with an outrageous price for a new hot water heater and labor. They also stated that they would not be able to service my home same-day. I contacted Matthew's Plumbing Solutions right away. Kimber answered my call and listened to my frustrations with the other company. She immediately stated that I could be serviced on the same day. She was able to answer all questions I had and was extremely patient and kind. After two days without hot water and having to spend nights as a hotel, I was relieved. Wayne and Sam installed my water heater the same evening in 30 degree weather and rain. I am grateful for their professionalism and care with my property. They ensured all faucets were in working order before leaving. I was able to pay using a credit card which is a plus. I also received my invoice and receipt via email which I appreciated. I love a paperless company. Thanks again!
Angela Plummer
4 years ago
Thank you God for Mathews Plumbing Solutions! In a panic after flushing my diamond wedding ring down the toilet I called Mathews Plumbing Solutions at 10:30at night!! I spoke with the owner and he gave a good ( and quite accurate) description of what his crew could do to try and retrieve my ring. I had a crew member at my home within an hour. Wayne was professional and polite. He even apologized to me for having to go through this. He was efficient and skillful. He went straight to work and was able to use a camera to find my ring!! Thank God it didn't end up in the septic tank!!!! One cut in the pipes and it fell out!!! He sealed every thing up neatly and left the job like nothing had happened. I'm so grateful!!
Daphne Edwards
4 years ago
Matt came out to our house same day and replaced our water heater in no time. He was easy to deal with and honest with us upfront. He took the time after installation to explain everything about the unit and showed me how to use it. Will definitely use again for future plumbing issues!
Blair Cashion
4 years ago
We were in a very stressful situation and Matthew’s Plumbing went above and beyond to help us. They were professional, worked around our needs and we won’t use anyone else!
They worked us into the schedule when water heater died. Kimber was wonderful on the phone getting us on the schedule. The guys that did the work were prompt, professional, and knowledgeable. Definitely 5 star!
We had a fantastic experience with Matthew’s Plumbing! After the most recent freeze, our hose bib burst and needed replacing. Despite the pouring rain, Paul was on time, professional and had us back in order in no time. Rhonda in the office was great as well.
Kimberly Vanhooke
2 years ago
Great service, on-time and competitively priced. Very nice and professional from quote to finish!
Jeremy Aycock
5 years ago
The technician who came to my house was fantastic. Upon checking for a large leak, we discovered my crawlspace had been invaded by possums and it smelled absolutely disgusting in there. The plumber carried on without hesitation to get the valve in the crawlspace installed quickly, did not complain one bit about the conditions, and and offered me a lot of advice on how to move forward with my plumbing issues, including ways I could save money overall since it will be a big job. I really appreciated his professionalism and willingness to get the job done under less than ideal conditions.
Barbara Archibald
4 years ago
Zack was prompt. Discussed issues that concerned us. Replaced, installed and made sure we were up and running. Very impressive!!
Christie Sullivan
6 months ago
I am so glad I’ve found Matthew’s Plumbing. Matthew and his crew replace the piping in our house in 2018 and now I use them regularly for water heater maintenance and any other repairs. They are responsive and able to fit me in quickly. They are also knowledgeable and affordable. Highly recommend!
Julie Summers
4 years ago
They were very professional and did a great job! I will definitely call again if I need a plumber.
I struggled with another plumbing group who worked with a home warranty company to get the kitchen drain working for almost a year. They came out five times and finally quoted me an outrageous price to finally fix it after all that. I declined. Matt Wall came out and within two visits, he had the kitchen drain working, a leaky pipe fixed, and two outside faucets replaced for about a fifth of the price quoted by the other company.
Matt was professional and carefully walked me through what needed to be done. I had a sense that he and Matthew's Plumbing Solutions really value providing good customer service. I'm happy that the long kitchen drain nightmare is over and appreciate Matt's work - and at a great price. I'm glad to have found a company that I can trust and would not hesitate to call them again.
Elgie woodyard
2 weeks ago
Meg Bernstien
2 years ago
Matthew's Plumbing did a great job for me as well as a good price to boot! Quoted me a price that was fair and stuck to it. Will be my plumber of choice!
Katie Crowder
5 years ago
I've used Matthew's plumbing on two separate occasions. The first more serious service call was when the water heater went out. The technician came out after 6pm, for no extra charge, evaluated the problem and fixed the water heater all in the same day for an extremely reasonable price. They walked me through everything that needed to be done and why my water heater had stopped working.
The second time was to replace some leaking faucets at the house. He told me to go to Home Depot and buy whatever faucets I liked because it would save me money! They replaced them.
I highly recommend using Matthew's Plumbing if you are wanting a fair price with friendly and educated customer service.
Daniela Alldredge
2 years ago
Sam was amazing. He explained everything he was going to do and answered all of my questions, even questions not related to my shower repair. He checked my water pressure and hot water heater. Sam was helpful and extremely thorough. I HIGHLY recommend Matthew's Plumbing Solutions and we are now lifelong customers for our plumbing needs. Thanks, Sam, for being so helpful and professional.
We've used Matthew's Plumbing multiple times over the years and they always provide great service. Matt, Sam and Wayne have all been great to work with. Highly recommend.
Felix was right on time for our appointment. He was able to show us what was wrong with our garbage disposal and replaced it very quickly! Highly recommend Matthews Plumbing!
Matthew & his team did a phenomenal job!
Matt is an expert in his field and is responsible and professional. He also happens to be kind and considerate. He will have the solution to your plumbing needs. I called him recently on a Friday afternoon as he was finishing up a job, most likely his last scheduled job for the day. He arrived, in under an hour, and took care of our plumbing issue that I thought we would be dealing with throughout the weekend. You will not be disappointed if you call Matt.
We’ve used Matthews Plumbing several times and highly recommend. They are very responsive, professional, and reasonably priced. We have had a positive experience with them each time we have used them.
He is amazing!
-Twisted Fork
Raleigh, NC
Very good man. Explained what he was doing and very good worker.
Charlotte Duff
2 months ago
Had a wonderful experience! Joao was so friendly and did the job well! Our toilet was back up and running in no time!
David OBryant
3 months ago
We have had several amazing experiences with Mathew's plumbing. Mathew called me several times to discuss the problem and walk us through all of our options. He was right on time, was honest, attentive to detail, respectful of our home, easy to work with and did an outstanding job. I highly recommend using Mathew's plumbing.
Wayne was an absolute pleasure to work with. He got my Navien hot water heater up and running quickly. Will definitely use again or recommend to anyone that needs a plumber. Thanks for the great service!!
Nicole Benson
4 months ago
DaShaun and Joao did an amazing job installing my hot water heater. I live in a 3 story townhouse and my install was on the 3rd floor in the attic. They never complained and were very professional!!
I hired Matthew Plumbing to replace all the plumbing in a older home and they did excellent work. They were very professional and very understanding, willing to take the time to explain any issues and provided various options. The cost were fair compared to other plumbers and they started quickly and completed when they predicted. I would highly recommend Matthew Plumbing and will most likely use them for one more phase on our home project.
Where to start? Mathew's Plumbing Solutions started off with prompt return calls, courteous, and well-informed communications and ended with a hearty Thank You for a job very well done. From the first contact Matt *listened*, asked questions and presented options. Replacing an aging water heater (which had to be removed from the attic) with a new system was a large task. After working out details, never feeling rushed and having all questions answered, the team showed up on the day of the job at the stated time, addressed some last minute questions onsite to make sure everyone was on the same page before beginning, and proceeded to continue answering questions. Everyone on the team was knowledgeable and willing to make sure all steps and results were understood. Was it messy? Yes, but the cleanup at the end took care of the mess.
Prompt and courteous responses, willingness to answer questions (all of them), careful work, superb team on a large (all-day) job...Matthew's Plumbing Solutions was excellent from start to finish. Highly recommended and will be used for future plumbing needs. Go ahead, give them a call and see for yourself how they work with you to resolve your problem.
Donna Bradley
4 years ago
We had a leak problem with our downstairs toilet which is on a slab foundation; it also would occasionally run. I called Matthew’s Plumbing Solutions and spoke with Kimber who was so helpful with estimates and subsequent scheduling. Zech came out and took care of our problems. He was punctual, courteous and very knowledgeable. He pulled the toilet and found that there was a problem with the wax ring. He replaced the wax ring, fill valve and flapper in no time. I am so glad to have found a plumbing service that I feel is dependable and trustworthy!
The entire experience from scheduling to completion was simply excellent! And the plumbers were fantastic in every way. Extremely good at their craft, incredibly friendly, and truly made the difference!
The company stands behind it's work and that counts for a lot and they do great work, most of the time. Unfortunately my gas line installation didn't go well, it leaked. They worked on it and it still leaked. They worked on it again and it still leaked. Finally they sent another crew that ripped out the origiinal work, put in all new lines and it was good and passed inspection. Every company makes mistakes and the important thing is how they handle the mistakes -- Matthew's Plumbing were professional at every step and kept working until it was correct. But I have to be honest that it was aggravating becaus days and weeks passed and the gas company wanted to charge me $3500 for not having service yet (they didn't when I explained the delay). My main gripe is that I paid plumber's wages and got an apprentice. Once an experienced plumber showed up, on the 4th trip, it went smoothly. There were a few other hiccups that weren't their fault like the inspector didn't see the shut off valve and forgot to check for CO2 detectors, but that was minor in the scheme of things.
Alberto Molina
3 years ago
Very satisfied with the speed, quality and reasonable pricing. My hot water tank went out on a Sunday and they were the only company that promptly answered my calls with a live person and scheduled service within 2hrs of my call. Service was professional and friendly. They took the time to answer all my questions patiently - and I do ask a lot of questions :)
Matthew's Plumbing was prompt, professional, and provided exceptional service. Matthew and his helper took time to explain, job, cost and options. I have already recommended them to friends and and they are now my plumber.
Arcade Of Thrones
3 years ago
Matthew’s plumbing solutions did a great job. Sam was our plumber and handled our issue well. He communicated with me through the process and provided me with options on how to fix the issue. He was tidy and efficient. Thank you guys. I highly recommend!
Our water heater recently stopped working without any warning. We discovered Matthew's Plumbing through a glowing recommendation from our usual plumber who was not able to help us. We first talked to Kimber, his wife who handles his calls. She understood our situation and had Matthew call us as soon as possible. Within 30 minutes Matthew called me back. I explained about our situation and he said he would be over within two hours to replace it. Apparently he does not believe that anyone should be without hot water and will do anything to come out to replace it. We thought it would at least be the next day when I called him at about 2pm. We were surprised and delighted that he was willing to come over to replace it that day. Before he came over, Matthew researched our replacement options for our particular situation; calling me to explain options and cost as he rode to the supply house to get what we needed. Matthew was at our house at 5:45 and by 7:45 we had our new hot water heater in place and working. We found Matthew to be knowledgeable, friendly, professional, and demonstrated a great sense of humor. His customer service was outstanding and we highly recommend him to you for any of your plumbing needs especially to replace a hot water heater that might go out abruptly like ours. I think he went above and beyond what one would expect from a plumbing company. He and Kimber well deserves two thumbs up and five stars!
Matt and his guys installed a tankless water heater, water softener, and ran gas lines to several locations in the house. I was pleased with the price and impressed with the quality of their work. We were also having lots of electrical work done at the same time and Matt worked with the electricians to make sure all the permitting was complete. He and his guys did a very thorough and neat job. They also do a good job of communicating when they will be onsite and call to let you know if they are running behind or may show up a little early. If you're thinking about going the tankless route and want it done right, give Matt a call.
Vitaliy Guskov
3 years ago
Wayne was early and called ahead. Extremely polite and professional. He immediately found the issue. Did Not have part needed on truck. Made a quick trip back to shop. Most effective and efficient plumber I’ve had. Thanks Wayne!
John Middleton
5 years ago
I would absolutely recommend choosing Matthew's Plumbing Solutions in the triangle. My experience with them was top-notch and they quickly and affordably addressed everything I requested. When I called just to ask about a renovation project in our bathroom, Matthew provided an instant quote so I knew exactly what prices to expect. Wayne, the plumber who came out to our house was very polite and skilled and was a pleasure to work next to as I attended other projects on the bathroom. Can't say enough good things about this business!
Linda Brandon
2 years ago
Justin Lindquist came out on a Saturday to replace my 22-year-old water heater that broke on a Friday night. His performance was exemplary. My dogs were immediately relaxed around him, always a good sign. He was polite, moved quickly, explained things clearly, cleaned up after himself, and was overall excellent. I won't hesitate to call Matthews Plumbing for future needs (I've used them before and was happy to call on them again). I heartily recommend them -- 5 stars, at least!
Erin Wheelock
2 years ago
Michael Watson
4 years ago
I reached out to Matthews Plumbing to remove an aging water heater. Matthew promptly called me back to gain a better understanding of the problem and the complexity of the job. He provided several options that would best suit my household needs. He offered next day installation as well! Sweet! He sent Sam out to fulfill my request. Sam was simply put AWESOME! He took time to explain how everything would work, and how to get the most out of maintaining the system for the years to come. He was very meticulous in his work, and it was clear he took great pride in the service he was providing. If you have any plumbing needs, I would HIGHLY recommend Matthew's Plumbing Solutions . Should I need future plumbing services, I've got my team to call upon!!
Nirmal Kumar
5 months ago
Joao was on time, very professional and finished the job quickly. He came to replace the garbage disposal system as the old one started leaking. I’d definitely recommend Joao and Matthew’s Plumbing Solutions
Matt and is team are real life savers! We had a blockage in our main sewer line. Within an hour Matt had the water flowing again!!! They had to fit us in to their already pack schedule, even calling in extra help (Thanks Sam!!!) to ensure that they could camera our sewer line. Not only did they come through in a time of need, they also single handedly saved my marriage!!
I called Matthew's plumbing on the advice of my next door neighbor, and likewise will recommend them to anybody who needs plumbing services.
Prabhakar Shenoy
2 years ago
Felix was punctual, professional and courteous. But my issue was not complete because of faucet part(aerator filter). I wish part should be made available by your company to the technician so that the job can be 100% complete.
Kelli Collins
2 months ago
Michael Nadar
5 months ago
We hired this company to fix a toilet that was clogged in our townhome. The technician stopped by, took and look and tried to fix it with an auger and could not, and told us that this needs the toilet itself to be replaced. He gave us a quote ($200 plus toilet cost) to replace the toilet and then charged us $150.
The next day, my good friend who is a handyman stopped by and fixed the clog and flushed it down. I am
Very disappointed because we paid $150 for nothing. And this is after I chose this company based on the reviews.
DO NOT HIRE!
Absolutely amazing ! Matt is professional , courteous , punctual , respectful, and awesome ! If you are needing any plumbing work done do yourself a favor and call Matthew”s plumbing .
Mathew has been very helpful and timely . Matthews plumbing will take care of all my plumbing needs from now on !
Valerie Austin
5 years ago
Friendly, knowledgeable, efficient! Would definitely recommend.
Communication was great and Tyler was extremely professional and efficient. I was extremely impressed with the whole operation. Excellent work!
Michelle Coleman
7 months ago
Joao was Awesome. Had some toilet issues in need of immediate repair. He explained sinply what was needed. He was very Friendly, Timely, and Knowledgeable. Will call again if there is a need.
Matthew was very thorough, courteous, knowledgeable and professional and fully responded to our concerns. Highly recommend.
Wayne worked really hard to find a sneaky leak. He was patient, willing to think outside the box and was very diligent with our home. Would definitely recommend again.
Courtney Godwin Mellott
3 years ago
Efficient, neat and job well done!
Sally Van Gorder
2 years ago
Impeccable service!
Corey Crossman
4 years ago
We worked with Matthew’s Plumbing for a pretty big job repairing a sewer line 6 feet underground in our front yard. Matt and the entire team were nothing but professional throughout the entire process, and we couldn’t be happier with our experience. Where many service providers fail in communication and professionalism, Matthew’s plumbing excels. I’d recommend them to anyone for jobs of any size!
John Misenheimer
2 years ago
I highly recommend Matthews’s Plumbing Solutions. Felix is a freaking rockstar! Our main water line burst and our crawl space flooded but we were able to get it fixed in the same day thanks to Felix.
Showed up as agreed, did work as stated, charged as stated, left the place spotless. Good job all around! Hope I don't need a plumber again, but if I do, I will call these guys
I certainly recommend Matthew's Plumbing Solutions. This independently owned business is doing everything right: professional, friendly, reliable, reasonable, and dependable. He has a small staff who kept me informed and a partner who knew just what needed to be done as well. Since most of the work was in the crawl space, Matthew even took photos along with the estimate after I declined taking a look for myself! No surprises! Excellent experience and they brought my two old bathrooms up to code.
Jane Weatherly
2 years ago
I had a plumbing emergency over the weekend. Wayne was so helpful in getting me scheduled. Reasonable prices. Sam was able to come out pretty quickly. Super knowledgeable and just great. Repaired. Benefit of the emergency- I now have a new trusted plumber!!!!
Shara Wolkomir
2 years ago
Wayne was very professional and explained everything well. He gave different solutions and shared what would happen in each scenario. He communicated well with texting, calls and emails. He was a great plumber to have in my case.
Michael Peters
5 years ago
I had a leaking toilet fixed and a tub spout that required some soldering installed. The technician Wayne was professional and kept me informed of what he was doing. I would call Matthew's Plumbing Solutions again in the future.
Tim Clayton-Luce
3 years ago
Was in a pickle during a bathroom remodel and needed to have some pipes moved. Called Mathew's when they opened on a Friday and spoke to Breanna and she got me scheduled for that day. Wayne and Sam later came out stayed late past 9 PM on a Friday and got the job done. Everyone is friendly and willing to answers questions. A great local business!
Emily Vlkojan
5 years ago
I've just started working with Matt after spending months trying to find a good plumber to use personally for my own home as well as for my rental properties. Matt came highly recommended from a plumber who is nearing retirement and isn't able to do as much work. Whereas other plumbers were slow to respond (if they ever did), Matt and Kimber are incredibly responsive- usually within minutes if not within the hour. Matt is also incredibly knowledgeable and fair. We've been impressed with his workmanship and fair pricing. Very impressive company!
Very good job. The tech was very knowledgeable
Lena Davie (lkdavie)
4 years ago
Had a great experience with Matthew's plumbing! Our water heater conked out on a Sunday night (of course!) and needed to be replaced. They came out quickly, explained everything to a layman like me, quoted and charged a fair price and generally were a pleasure to work with. Highly recommend.
Michael Hyman
3 years ago
John Prescott
5 years ago
We had Matt come out to handle a commercial drainage job. He was beyond happy to let us get the site prepared to his spec and came in and got things done incredibly timely and with professionalism. He also followed up after the work to check in. His prices were the best and he was very available throughout. Here are some photos of the work from start to finish.
Called Matthew's Plumbing because our office toilet broke (our ONLY office toilet!!). Matt called me twice to advise of his ETA. He arrived and gave us our options along with pricing. He fixed the toilet in about 2 minutes. He is a super nice guy and I would HIGHLY recommend Matthew's Plumbing Solutions to everyone!
Great work, Great value.
Matthew re-plumbed our house to help us avoid known issues with ‘90s era piping.
His recommendations were perfect, and he did the work while minimizing holes in our walls.
I highly recommend Matthews’ Plumbing.
We had Matthew’s replace a water heater that started leaking mid day. They were here promptly the next morning to replace the water heater. While here we had them replace several other valves and a water pressure regulator. Matt and Deshawn were polite and professional and had all work completed within a few hours. Will definitely use them in the future.
I had a loose toilet and two toilets that ran occasionally. Felix was very nice but quoted me just under 600. I really should have asked for details but as it turns out he replaced a bunch of parts I did not need. My toilets are less than four years old he “rebuilt” all three - completely unnecessary. This place got good reviews but my experience with Felix is like the shady mechanic who makes a bunch of repairs you don’t need. Wayne is coming back on Monday to fix the tacky work Felix did because now two of my toilets take twice as long to fill and the handle is all messed up. I will be voicing my complaints with management. It took me three weeks to get an appointment so they must be getting good business . Why the need to rip folks off? To be continued after Wayne comes through. But my recommendation: find another plumber!
Bryan VanNortwick
4 years ago
Great work - Came same day. Took our old leaking water heater, put new one in. Explained operation, shutoff valves, etc. Excellent. We've used them MULTIPLE times & would again. Thanks.
carie johnson
2 years ago
Felix did a great job! Same day service, he followed COVID protocol and was extremely polite. I will be using Matthews Plumbing again. Thank you!!
Quick and Courteous. Both Michael and Dashaun were a pleasure to work with.
Bradford Aron
2 years ago
Terrance Moore
2 years ago
It was raining really hard, it did not stop the team that came out for doing a great job, they even brought to my attention a leak from my dehumidifier from Terminix. Guys were professional they had mask on when entering my home, along with booties. They kept me informed through out the process. I would highly recommend this company.
Swift Creek Animal Hospital
5 years ago
These guys are awesome! They went above and beyond to help us during a major plumbing crisis. We interviewed over 5 plumbers and are so relieved that we found someone to get the job done. We highly recommend Matthew's Plumbing Solutions to anyone in need of plumbing services.
Prompt, friendly, reasonable prices, masked at all times- definitely recommend!
Eduardo Rodriguez
5 years ago
Matt helped replace the internals of three of my toilets. Matt worked with such a speed and efficiency that one couldnt help admire his work. He was also very helpful in explaining the difference between the old system I had in my toilet versus the new system he was putting in and he explained it in such a way I enjoyed learning it. Now I know some new things. Thanks Matt!
I have been fighting with a slow drain and a leaky kitchen sink for months. Matthew was able to correct the preexisting issue with how the plumbing was laid out, install new pipes that function correctly, snake the drain, and repair the issues with the sink. He showed up on time, worked diligently, explained to me what I could do to help myself out in the future, and made sure the work space was cleaner than he found it. I can not recommend him enough and I will not use anyone else. Thank you!
Jim Birkenstock
4 years ago
First class service and great company! Matthew went out of his way to answer all of our questions and provided a great experience. Pricing was competitive and the guys who came to install our new hot water heater were knowledgeable and a pleasure to have in our home. Would highly recommend.
Richard Jacobs
2 years ago
Matthew's Plumbing roughed in, finished and serviced our new home. Matthew the owner gave us a very competitive estimate and, he also works with his crew. They performed top quality work with zero problems found at my final inspection. I would highly recommend his company for any plumbing need you may have. I have since also called him for other repairs for a rental home we own, also top notch work.
Christine Jones
2 years ago
I am so grateful to this company for helping me. I'm most grateful that they sent Sam. Sam is one of the nicest young men you could ever hope to have work in your home. He took great pains to try and explain to me what and why he was doing the work he preformed, which was necessary, not a choice for me. He made sure I knew how to work, and was able to turn valves after he finished the outside work.
He is soft, and well spoken. I know I drove him crazy talking to him, but he listened politely, never acting bored or annoyed. He even laughed occasionally. He wasn't like having a typical repairman working on something in your home. I would describe him more like pleasant company who seemed happy to chat as he worked. He smiled often too, as though he enjoyed his work, not like it was just another day at a job he had to show up for.
I admit, despite how hard he tried, there were some things he attempted to explain I could not grasp. He never stopped trying, definitely in command of the subject matter at hand. Matthew's Plumbing is fortunate to have him. Of course I will call on them if I have future problems.
Ruth Pickering
2 years ago
Installed indoor water main cutoff valve.
Steve Williams
11 months ago
Jeremy called before he came and was right on time. He was very friendly and professional. Quickly corrected the shower leak and cleaned up the area.
Camille Patterson
4 years ago
Huge shout out to technician Sam of Matthew's PS. Company was called in as specialist for a 30-yr old clogged drain pipe by another plumber who preferred a more specialized company. Sam was great-friendly, efficient, professional, and got the job done in short order. I was under a time constraint due to some upcoming surgery. I would highly recommend this company for your plumbing needs.
Matt, Blake, and Sam replaced my water heater on November 9th.
I was very impressed with their promptness and their knowledge. I would not hesitate to call them again for any plumbing issues!
Michael
Felicia Presberg
3 years ago
*Owner contacted me and resolved the issues noted below
Really awful service!!!
I needed a plumbing assessment to see what needed to be done for a potential plumbing issue.
I spoke to Matt about a week ago and was given a vague 2 hour call window for a FREE assessment (I was told the estimate would be FREE of charge) .
He told me that the next day, between the hours of 10:00AM & 12:00 PM, I’d receive a phone call, and be given a 30 minute warning for the plumbers arrival time. I explained that it would be difficult to be so flexible given my husbands work schedule and that we need an appointment with an exact time or at least an appointment window in which a visit would be guaranteed. I was even open to waiting another day or so for a more exact appointment. He told me that there was no way to guarantee an appointment time and that this would be the case no matter which day I do it.
The following day I waited at home from 10:00am-12:00pm and no one showed up. I called the office at 12:15PM and spoke to a woman that told me that she didn't see me on the schedule at all. I was extremely frustrated and upset, but at this point I just wanted to resolve our plumbing issue so I agreed to an appointment for another day between 1:00PM & 2:30PM.
I received a phone call at 9:33AM on September 12th and was told that they’d arrive in half an hour.
Two big men arrived around 10:00AM, and “assessed” our plumbing concerns.
They didn't adjust or fix anything, they barely even had a look around. When they were finished they told me that their “assessment” would be $75.00+ tax. I told them that I was told (by Matt) it would be a FREE assessment and that I was informed that there would NOT be any charge involved. They insisted that they needed a payment…. So I called the office and spoke to a woman who explained that I’d have to pay the fee even if I was initially told otherwise. She was not at all apologetic and after much back and forth offered me a “discount”.
I was very upset about this but I honestly felt very intimidated and scared that these 2 big men and feared that they might harm me and my 2 year old daughter if I didn’t pay them since they were in my home and the doors were closed, my husband was out of town on a business trip and I had my 2 year old daughter with me and I was genuinely concerned for hers and my safety, IN MY OWN HOME!! I was so scared that I paid them $48.25 so that they would leave and not harm me or my daughter.
This was an awful, terrifying and traumatic experience for me all around and I would NEVER recommend anyone to use Matthews Plumbing Solutions who employee FEAR and INTIMIDATION tactics to squeeze people out of unearned money and to STAY FAR FAR AWAY FROM Matthews Plumbing Solutions.
Jeremy was very knowledgeable and professional!
Wayne repaired 2 toilets & checked my pipes inside & in crawl space before I have some renovations. Great guy & excellent service. Cost was quite reasonable. Will definitely be calling Matthew’s for all my future plumbing needs.
Lindsey Burns
3 years ago
jason umbarger
a year ago
Leon Samuels
4 months ago
Called Matthew’s Plumbing Company to replace my water heater that had busted in my attic. From speaking to the office staff to the technicians who showed up to my home quickly everything was perfect! Pricing was upfront and reasonable. Will definitely be referring them to everyone I know that has a plumbing need.
Matt and his team are very diligent and the work they provides stands up, not only, to the test of time but overshadows most work I've had done previously. Lifetime customer here, thanks Matthew's Plumbing!
Niyshia Tisdale-Bey
a year ago
Michael Tollison
4 years ago
Matt was awesome. Two months ago, I had an 80 gallon tank that was outputting nothing but brown water. We have an existing circulation system in place and I didn't want to lose the instant hot water with the new system. I wasn't sure the tankless option would work, but Matt patiently answered all my questions, calling Navien a couple of times to confirm the setup. I ended up with an great system. Matt matched the copper pipes that were already in use and the install is perfect. It takes up much less space and after two months of use, we love it. Lower operating costs and phone app control are very cool as well. I highly recommend Matthew's Plumbing!
Frank Schembari
2 years ago
Carley Cummings
4 years ago
christen burns
5 months ago
Professional and efficient!
Heather Margolis
4 years ago
Matthew's Plumbing saved us when our hot water heater busted. Duke Energy said they no longer made that size heater and we would have to spend tons of money to resize the opening to the attic. Matthew's Plumbing replaced it the next day with the same size heater! This time they replaced a sink faucet. Zech was so nice and professional! He replaced the faucet in a out 30 minutes. Highly recommend!!
Lyndsye Sellars
2 years ago
I called several plumbers on a Saturday morning and Matthews Plumbing Solutions was the only one to respond. I was desperate because the alarm going off on my water heater and there was no hot water. I bought a fancy water heater and Matthew was very honest and upfront about the fact that he had never worked on this type of water heater before. He asked me to text him pictures and instructions as he wanted to make sure that he could service it before having to charge me the after hours fee. I really appreciated that. He came out and ended up calling the manufacturer and discovered that a part needed to be replaced. The part came in on Tuesday and a technician from Matthews team was there first thing Wednesday morning. I will definitely use Matthews Plumbing Solutions again and refer them to my friends and family. Thank you Matthew for giving me hot water again!!!!
Carolee Heaps
2 years ago
Update 9/4/2020:
After writing the review below, A manager at Matthew's called me and came back to check the work himself. The problem needed to be fixed by a refrigerator repairman, so it wasn't the valve. I feel the manager returning the look at the work really showed he cared. So I have updated my review from 1 start to 4. My husband and I still believe that we were overcharged for the work so that is why 4 stars.
We were looking forward to getting our refrigerator fixed. With all the positive reviews we thought we would get really good service. We moved the fridge and opened the wall for the plumber to work. We were told the name of the plumber that would be coming, but someone else came. He seemed lazy. He fixed the valve, but didn't really do a complete job. It was WAY OVER charged for the work he did and the lack of effort to complete it.
The K9 Kabana
5 years ago
Excellent service! Prompt and professional! Will be using and referring him again!
After our tank water heater in the attic began to bulge and leak we needed a replacement quickly. Matt from Matthew's Plumbing Solutions came out and provided us with a couple quotes including replacing the existing setup and a slick new tankless water heater in the crawlspace. He explained everything clearly and answered all the questions we had. Within a few days we had a new tankless system in the crawlspace installed by Matt and his team. Not only was their work clean and tidy but they fixed a couple existing issues including a new house shut-off valve for a very reasonable additional charge while they were out. We'll be sure to call Matthew's Plumbing Solutions in the future.
Gavin Litchfield
4 years ago
I had a great experience with Matthew's plumbing, they arrived right on time and were very professional. Excellent work as well, I'm very happy I used them.
As a homeowner, you frequently find yourself in the position of having to hire out repair work to specialists (plumbers, electricians, etc.). It is not always possible to get multiple estimates on these repairs since they are usually of a time sensitive nature and most of these specialists will charge you just to come out and look at the issue. You then find yourself in the position of wondering whether the price you are charged is fair, or if the serviceperson has taken advantage of the situation. When you find a company you trust, much of that worry about being overcharged can be avoided.
I thought I had found a company I could trust in Matthew's Plumbing Solutions. I had them do work on my house a couple of times in the past and felt they did good work and charged a fair price. Yesterday, however, I had them repair a leak in the lines supplying and leaving my water heater and feel the price charged was not commensurate with the work performed. I was charged over $580 for the replacement of the water heater in and out hoses and the installation of copper fittings to connect the hoses to my house pex lines. Compared both to previous work they have done for me and my own gauge of what would be appropriate, this seemed excessive.
I give the company 3 stars, because the work they do has always been good. However, if you can't trust them not to take advantage of you when you are in quick need of plumbing help, then I cannot recommend them. I will be looking elsewhere the next time I need a plumber.
Darrell Miller
2 years ago
The repairman was very knowledgeable courteous and professional. The work was done quickly and efficiently. Wife and I highly recommend Matthews Plumbing for a good job!
Capital Collision
2 months ago
Doug Ballance
6 months ago
Joao was on time and fixed our issue quickly
Matthew's plumbing has been great to work with. I've learned it pays to get several quotes when undergoing a less than typical plumbing job. I found Matthew's pricing to be very fair and very responsive with any questions or concerns. I highly recommend Matthew's Plumbing Solutions.
Marlene Daniel
4 years ago
Hi, Matthews sent over a young man named Blake.
He was professional, courteous and friendly. He was very informative and worked efficiently and quickly. I have to say, he is someone that you can trust to do a great job. If we have anymore problems, we will definitely request him.
Scotty was very knowledgeable, professional, friendly and respectful. He diagnosed the problem quickly, explained it to me clearly and repaired it efficiently. He was also very patient waiting for me to get to my house. I will definitely be using Matthew's Plumbing in the future!
Joao did a great job with all the repairs. He was on time, polite, professional and knowledgeable. He cleaned everything up really well afterwards. The office has also been very easy to work with and very customer oriented. Such a nice change from the larger companies only interested in profits.
Buddy The Cat Shaw
3 years ago
Thanks so much to Matt (who came to our house on Saturday), and the guys that were here all day on Wednesday helping straighten out our plumbing issues (Sam, Felix, Tyler and Uros). Special thanks to Sam! He is so knowledgeable and a pleasure to work with!
I can't say enough good things about Matthew's Plumbing Solutions but I'll try. Firstly, I was lucky to get someone on the phone after 5:00pm and was to my delight scheduled for first thing the next morning to handle a sewer back up issue! I was told they would arrive at 9:00am and they did. Sam and Zeck were both attentive, knowledgeable, polite, efficient and quoted me before any service began. It's no fun dealing with a backed up sewer line but I immediately felt like I was in great hands. Sam was able to clear the clog after dealing with a very cantankerous ancient iron clean-out cap (by the street) hope I got that right. He worked very hard with great determination to make it right. I will be using these guys again for my plumbing needs going forward. I highly recommend them.
Michael Arcari
2 years ago
Service was quick and professional. We will definitely use Matthews again.
Nadia Abed-rabo
4 years ago
I was having a problem with my water pressure. I called Matthew's Plumbing and was able to get an appointment set up very quickly. Matthew came out and after a quick assessment knew exactly what the issue was. He was very fast, friendly, honest, affordable and very professional. I will definitely use them again in the future!
Crystal Allen
4 years ago
I can't say enough good things about this company. Sam came over and fixed my bathtub leak in less than no time. He carefully diagnosed where the leak came from and charged a very reasonable price for the work that was done. I will keep this company on my speed dial for any future needs for sure!
edward williams
4 years ago
Matthew came out on a Saturday & did a terrific job installing a new kitchen faucet in a pinch. Excellent work, fair price, honest person .I WILL use his services again if needed.
Stacy Eleczko
2 years ago
Anthony “Blake” Hood
4 years ago
Very thorough work, Sam and Wayne did high quality, clean work at a fair price. I would recommend them to anyone needing plumbing work.
Axel Granholm
5 years ago
I have known and recommend Matt for years, always comes through. Fantastic plumber, willing to go the extra mile to get the job done right.
Blake Ticknor
2 years ago
I chose Matthew’s because of their 5 star reviews on Google. Everything people have said is true. DaShaun called ahead to let me know when he would arrive and was right on time. Both he and the young lady who scheduled the appointment were up front about the cost of the possible repairs. Thankfully my issues weren’t as bad as I thought and it ended up costing less than expected. I will use them again for my plumbing needs.
Sharon Hansen Pierce
7 months ago
Virgil Steele
4 years ago
Was referred to Matthew by a friend. We needed to replace our water heater and Matthew came out to discuss the options and give us an estimate. Decided to have them do the job and the installation and entire experience was totally professional from beginning to end. Will use them for all of our plumbing needs in the future. Highly recommend.
steven latham
5 years ago
They were able to get out to our house on a few hours notice. Diagnosed the problem and had if it fixed inside an hour! Super friendly and fair prices. Highly recommend and will use them for any plumbing needs moving forward.
Jason Crawford
a week ago
Tyler is a rockstar! Knowledgeable and took time to explain repair needed and answered my questions. Courteous professional. Definitely recommend this company for all plumbing needs. If you call someone else you are making a mistake.
Our toilet was leaking from the base. The tech, Felix, arrived ahead of schedule and quickly handled the issue. Great service, friendly, and professional. Would definitely use them again!
Jaclynn Szwagiel
3 years ago
My experience with Matthew's Plumbing was great! They were very responsive, and knew right away what the problem was and what it would take to fix it. They were on-time, and ended up charging way less than the estimate because it was an easier job than originally thought. Michael, the plumber, arrived wearing a mask and was considerate of social distancing. Honest, helpful, and professional company, highly recommend.
They did an incredible job!
Sheldon Stump
5 years ago
They installed two new bathroom faucets. They did a great job! Answered all of our questions and finished in a timely manner. Very courteous, professional and clean! We will definitely be using them for future plumbing needs.
Discovered a leaking pipe in the crawlspace on a Saturday. Called and Wayne appeared within 20 mins. Diligently took care of the problem, patiently communicating what he needed to do through the whole process. Outstanding, professional service. Highly recommended.
Business owner here. This guy saved us. We opened our salon at 10am on a very busy Saturday and noticed we had no hot water! We were referred to Matthew from a client and I I'm so happy we were. He was there within a couple of hours and had our hot water running in no time. We are so thankful we found him and plan to use them for all our home and business plumbing. If you're looking for quality honest work, look no further.
Very courteous staff and professional. Sammy was excellent and I plan on requesting him for any jobs we may have in the future.
Sarah Collins
4 years ago
Matthew’s Plumbing Solutions was timely, professional, and reasonably priced. We definitely reccomend their plumbing services.
Lindsey Jarrels
a year ago
This crew was absolutely fantastic. Very professional and communicative during the entire process. We added on a small bit of scope last minute and their team was able to accommodate the request for a fair price. The work was done with care and exceeded expectations. Thank you again for your great service and expertise!
I took on a house renovation on a very old house that needed some serious plumbing work. Matt was recommended to me by a neighbor and I couldn't be more satisfied. He is honest and dependable. He always delivered as promised with no surprises and on time. Highly RECOMMEND!
Nicole Ponticorvo
7 months ago
The Matthews Plumbing team was very courteous, professional and kind. I was very impressed with the owner Matthew’s responsiveness over email and willingness to go the extra mile to help me feel comfortable with this project. Tyrie and Norman did a great job removing and installing my gas water heater.
They also connected the water dispenser to our fridge.
We chose Matt from an online search. Liked the small business aspect and especially the story of growing while retaining an eye towards family. Everyone one on Matt’s team (on line, on the phone, in person) has been prompt, courteous and extremely professional. The work performed has been excellent. The timeframes and quotes have been spot on.
Jeremy Streno
5 years ago
We had to get our kitchen sink waste and supplies replumbed. I heard about Matt through a co-worker and I also read positive reviews online. He arrived on time for the appointment and was able to repair/replace everything a lot quicker than I was expecting. Cleaned up when he was done and tested everything to make sure it was correct before he left. We live in an older home, so we will need to update and repair numerous other plumbing issues eventually. Matt will definitely be our first call. A+
I can not begin to explain how awesome of a company Matthew's Plumbing Solutions are, our issue was that we did not have any water. I'd say within 10-15 mins of diagnosing the issue it was determined that our well pump had went bad. Matt and Austin were so great and that is an understatement! Both were incredibly kind and worked so hard to restore water back to our house. They got the job done quickly and efficiently. I could not recommend a better plumbing company nor would I want too. If I could give above 5 stars I would. Thank you so much again and I will definitely use your services again in the future.
I have worked with Matthew’s plumbing on many occasions. I have worked with Wayne, Sam, and Matt. All of which have done great work. They handle all the plumbing for any jobs that I have going on. I wouldn’t send a single job to anybody else and they are always my first call. Would highly recommend them to anybody if you want things done right and on time.
Elizabeth Lopez
5 years ago
Where to begin? Matt was recommended to us by our contractor on a day when our Inground pool was being installed and the water main was accidentally broken in two. So needless to say, I was imagining a whole lot of $$ being shelled out to fix it. Matt came over later that day, assessed the damage, explained it all as well as the cost, and we were sold on him and his service. He repaired it that night and came back the next day to replace another related part. He was very professional yet laid back, friendly and reasonably priced. He followed up with us to ensure our satisfaction. We found ourselves a new plumber!!
Jonathan Cruise
4 years ago
Wayne did an excellent job performing plumbing services at our home! We needed a flush of our gas tankless water heater. He responded to our request for service by phone promptly, arrived on time, and was more than helpful throughout the entire service visit. We sincerely appreciate Wayne's high-quality work on behalf of Matthew's Plumbing Solutions and would recommend their services to anyone!
we needed our navien tankless water heater cleaned Sam came right over and got the job done.He's very knowledgeable and listens to concerns.Our unit is only 2 yrs old and always took a long time to heat up.We've had other plumbers do work and and told them our concern about the heater and most of them just shrugged their head and said that's normal
Sam found a few thing wrong with the installation fixed it and now the water is heating much faster! I'm very impressed by him!
Bobby Svadlenak
4 years ago
Absolutely outstanding service and support. Matt went above and beyond to help us right before Florence came. We had an issue with our sump pump, and Matt came to install a new one. We realized it was a faulty pump, and he came back out to fix it ahead of all the rain we got. Will definitely hire them again.
Very polite, quick, and professional.
Karen A. Mann
4 years ago
Updated July, 2019: I called Matthew's Plumbing to install a new hot water heater. Once again they were prompt, courteous and gave me a great price. Installers were professional, accommodating and installed the heater very quickly. I am extremely happy with Matthew's service and will recommend to anyone in the Triangle who needs a plumber.
I called Matthew's Plumbing to help fix a permanently clogged line. They came out immediately, were extremely courteous, and gave me an estimate that was reasonable and within my budget. The technician who fixed the line did so quickly and courteously, and I've had no problems with that line since. I would absolutely recommend Matthew's Plumbing.
Susan McCandless
2 years ago
This is 2nd time I've called Matthew's and am extremely pleased with service and friendliness of the staff. Very helpful lady who helped with what I needed prior to the plumber visit and the the plumber was early (a nice welcomed surprise) and very efficient and clean when he left. Great job, as always. I'll call again if I need a plumber and will be recommending to friends in need as well.
We were without hot water due to a defective older water heater. Matt brought a 3 man crew and and an electrican over the next evening so we could immediately have hot water from our new tankless heater. Everyone including the receptionist were very friendly, the installation was very clean and care instructions were thorough. Highly Recommended!
William Griffin
a month ago
Everything went well and DeShaun was great. Thank you!
Fernando Hernandez
3 years ago
All i can say is they did an awesome job
Kevin Plewniak
a year ago
Extremely quick response time, professional job and all his work is working great, very happy!
Andrew Layne
5 months ago
They called ahead, showed up on time, and were polite, informative, and tidy. We would call them again!
Samuel McGuire
2 years ago
Everything about our experience with Matthew's Plumbing Solutions was excellent. Felix called ahead, arrived early, listened carefully to my layperson observations and solved the issue in under an hour. He explained what he was planning to do clearly, and outlined the possible findings and estimated costs before getting to work. I plan to use this company for all further plumbing needs going forward.
Angela Morgan
2 years ago
We had a leak from a pipe in our ceiling and called Matthews Plumbing based on the great reviews. I received a called from I believe, Matthew himself and he was kind and professional. I had an appoint that day and my two techs even arrived earlier than scheduled. Sam and Deshaun were so nice, they worked so efficiently and completely professional. It was a rainy morning and they even took off their shoes and wore booties to enter my home without me even asking. They were also masked. I am so satisfied with the work done. I would absolutely use this service again and highly recommend them! Cheers!
Very happy to find a good plumber that I can use when needed.
Jackie Alluisi
6 months ago
The technician was very nice. I would highly recommend him.
Michael Barnes
3 years ago
I can't believe we've had our Navien system for over a year now. We really love it! Michael at Matthew's Plumbing came and descaled the system, replaced a laundry sink faucet for us, and replaced leaking valves for the washing machine water supply. Michael did a great job on everything and cleaned up the work areas nicely. Thank you!
Shoshana Mei Ying
5 years ago
Matt was able to counsel me over the phone to prevent a leak from causing additional damage, he scheduled to come out at my earliest convenience, assessed the situation, and repaired it on the spot for a more-than-fair price. He was prompt, professional, and made our plumbing disaster an easy-to-solve problem.
Highly recommend!!
Johnnie Sexton
4 years ago
Matt and Sam with Matthew's Plumbing came to our rescue early this morning when our hot water heater broke.....within hours, we had a new one in place and all is well! This makes 2 times that we have had plumbing emergencies in one month on a weekend...and they helped us quickly and thoroughly both times! Thanks to Matthew's Plumbing Solutions for being there for us...one more time!
RHONDA JARRETT
6 years ago
I highly recommend Matthew's! Very knowledgeable and professional. He was not in a rush and really took the time to find and fix my problems. He also cleaned up afterwards. I will be using this company again!
Matthew's plumbing installed a new Navien tankless water heater for us. If you want to deal with a family-owned business that really cares, this is the company you should call. They are very responsive, professional, and fairly priced. They even came out on Sunday to put the Navien tankless heater in. Lastly, they explained everything every step of the way. We are happy with our new Navien heater. It's very quiet and we love the recirculator feature that gets hot water to every one of our faucets in less than 5 seconds.
Peggy Gellenbeck
3 years ago
I will definitely be calling Matthew's Plumbing Solutions next time I need help. It was Saturday night when we discovered our Sump Pump was broken at our Restsurant, and we didn't want to have to close till Monday when supply houses open.Matthew knew someone who would open for him early Sunday morning and he was able to put in a new pump in by by noon on Sunday. His prices were reasonable and he couldn't have been nicer. We also had him fix a leaky faucet while he was there, saving us another travel charge. Don't hesitate to call Matthew.
John Margolis
4 years ago
Excellent Customer Service! Mathew spent a significant amount of time on a Friday evening after he worked all day helping us find the best solution for our water heater replacement. He and Wayne were prompt, courteous, and hard working the very next Saturday morning. Could not have asked for more. The work completed was excellent. Will never use another plumbing service. Completely trust Mathew's Plumbing Solutions!
He was very professional. He also was very polite about me asking a lot of questions. The work was of high quality. He gave me options. I would highly recommend them.
Heather Hedrick
2 years ago
I am so glad I found Matthew's Plumbing. I've called them for a couple of things over the last two years and they have always been great to work with. Very responsive, professional, reasonable prices and great communication. I will continue to use them and would happily recommend them to anyone who needs some plumbing work or repair!
These guys were great, absolutely my plumbers for anything and everything moving forward.
Juliana Clark
6 months ago
Marcus Slocum
4 months ago
DeShaun and Tommy did an awesome job replacing water heater. They worked quick and efficiently. The price was fair and the job quality was excellent.
Encore RRC Inc
4 years ago
Anytime I have any plumbing issues whether they are large or small Matt and his team have been incredibly responsive. The work has always been done in a timely manner, and the pricing is great.
They are always very clear on what it will cost and what they have to do so there is no hidden surprises.
justin anyanwu
6 months ago
Joal was excellent and very professional.
Friendly and professional did a great job installing a new gas water heater and hauling the old one off. Answered all my questions. Called ahead to inform me of their arrival time. Showed up as scheduled. Great overall experience
Jena Bogovich
3 years ago
This was my second time using Matthews plumbing and they did not disappoint! Sammy was awesome and did everything he could to get my shower fixed and water hot again while also ensuring I didn’t break the bank. I appreciated that he took the time to answer my questions and explain the issue to me. Great, quality service! 10/10 would use again!
Susan McCandless
2 years ago
Matt was amazing. He fit me in the same day i called. I had a list of things that needed addressed. He was in and out within an hour. Very kind and professional. Highly recommend!!!
Installed Refrigerator Water outlet kit. Work was installed quickly and neatly. Very Professional. Cleaned up after the work.
Matthew's did a great job running a line to and then installing a new gas range. The front office was efficient and responsive, and Sam went above and beyond to ensure that the project was completed to my satisfaction. I would use this company again in a heartbeat.
Dashaun was extremely helpful and stayed in communication during the repairs. Great price for the repairs they completed.
I had a leaky outdoor faucet and wanted to move another outdoor faucet to different location. They showed up at the appointment time, assessed the situation, gave me a quote on the spot, did the repairs, allowed me to review and approve and then I paid on-site. Excellent experience and I highly recommend them. Outstanding!
Jessica Skinner
5 years ago
Matt is great! Work was done quickly, with outstanding quality!
John Dole Gray
a year ago
Excellent, friendly, cost-effective service.
The crew arrive on time and evaluated the problem qiuckly and accurately. They explained what was needed to fix the problem and gave me options. I never felt like I was spending unnecessary time or money. A very professional job, I recommend you call them for your plumbing needs.
Joao was an excellent technician. We was on time, professional, and super efficient. He explained the issues at hand to us, and fixed the problem with no delay, and leaving everything very clean. I'd absolutely recommend Joao and Matthew's Plumbing Solutions.
Utilizing Matthew's Plumbing Solutions to resolve a situation I had with my home's plumbing was an OUTSTANDING Decision. Their services technician (Felix) arrive on time and was very professional and knowledgeable of the issue. He promptly analyzed the situation and determined the problem and the fix quickly and accurately.
I would highly recommend Matthew's Plumbing Solutions for ALL my future plumbing needs.
Excellent experience and reasonable price as well.
Keep up the OUTSTANDING work!
Sam did a great job with repairing my water heater and replacing valve.
Sanjay Gulabani
a year ago
Happy with professionalism by both staff and business owner. I think I finally found a good plumbing service here in triangle with Matthews.
Karen Fieselman Stroud
5 months ago
We would definitely recommend Matthew’s Plumbing Services to others in the triangle. We have used this group for a number of procedures related to installation of appliances, commode and others. We usually deal with Tommy and he has been great - prompt, on time, and always willing to explain the work in layman’s terms. The office staff is likewise great to work with - Patrick was always responsive and able to book our work quickly. In this case - we also had communication with the owner Matthew, who was a pleasure to work with. In sum - we would recommend Matthew’s business to anyone in the triangle looking for a great plumber.
Very nice tech well mannered and promptly took care of my problem
The technician was great. He was able to quickly diagnosis the problem and fix it immediately
Todd Sullivan
4 years ago
Wayne arrived early for our appointment (replace condo insinkerator and water heater) was diligent and efficient in his work and was a pleasure to speak with. The whole process with Matthew's Plumbing was efficient and the pricing was what I expected. You get the sense when dealing with this young company that they understand how important meeting the customer's expectations are to their success.
Another company came in and left the job completely unfinished. When I called them back to finish it they gave me a Time 5 days in the future. I then called Matthew's plumbing solutions he showed up the very next day went under the house with me and showed me everything that he was going to do in great detail and gave me a very fair price. Blake our technician was wonderful and very detail-oriented and his work.
I 100% recommend Matthew's plumbing solutions.
Crissy Seastrunk
a year ago
Very impressed with how quickly they contacted us, scheduled us for an install and we had our new hot water heater installed the next day!
I would recommend Matthew's plumbing to anyone needing their service... they are the best
These guys came in and replaced our water heater and all poly piping in the house. Significantly lower cost than some of the bigger companies. Very professional, on time, did great work and all in a day. I would highly recommend.
Cheryl Minick
5 years ago
Matt was 👍 this is my guy I will be calling anytime I need a plumber. Thanks Matt
The service was done in a timely and professional way. I would highly recommend Matthew's Plumbing Solutions to all my clients.
Fantastic service! We called Matthew's Plumbing Solutions after a friend referred us and reached Wayne. After briefly describing our issue, he promptly visited our home (we did not wait long at all). Wayne was knowledgeable, friendly, and courteous in explaining all aspects of our plumbing issues, which we greatly appreciated. More than that, he fixed the issue quickly and gained a customer!
Great experience. They unclogged a pipe in a timely manner and cleaned up everything nicely. They were very friendly and considerate (wearing shoe coverings and masks, knocking on door if they needed to go out and come back in). I would definitely call on them again for any other plumbing issues.
Melissa Alonso
5 years ago
Did a fairly large renovation on my 1958 home. I hired multiple trade people and Matthew's Plumbing was by far the best to work with. Detailed quoting system, follow-up, timely communication. Showed up when he said he would, on time, cleaned up after themselves. Worked with me when issues came up and found resolutions. He re-plumbed my entire house, put in a tank-less water heater, installed 3 toilets, two showers, a tub, three sinks (vanity and pedestal). Changed out gas lines for me, put in my gas dryer and stove. Passed all inspections. Great to work with. Would highly recommend to friends, family, co-workers.
I got a same day appointment to fix my toilet. The technician, Uros, was great and finished the work efficiently.
Matt and team are fantastic! Fairly priced and great customer satisfaction!
Extremely fast service for a rental house that needed a new hot water heater. They were all very polite and friendly and kept me informed of the progress. Also quoted me a very good price compared to other estimates. Would definitely use them again!
We requested a quote for a new tankless water heater and they came within a week to our house to install it, rework the gas lines, and haul away two old water heaters. The quality of work is amazing and we have hot water so quick now! Matthew was very knowledgeable and explained all the details in an easy-to-understand way.
Michael Fitzgerald
a week ago
Showed up on time, (actually early with permission), work was fast and efficient. Would use again without reservations.
N'Keesha Facey
a year ago
Had an urgent plumbing need and they were the first to get back to me and very reasonably priced. Blake showed up on time, was courteous and got the job done quickly. Def would use this company again.
Nina Lewis (bleu)
3 years ago
I thought my water heater wasn't functioning properly but the problem was HVAC related. Matthew was honest enough to tell me that the water heater was still in pretty good condition. He mentioned that the expansion tank was full but unlike other businesses he didn't try to push me to replace. I went ahead and replaced it anyway. Thank you so much for being honest and the great service!
Initial meeting/estimate process was transparent and informative. Work was high quality. Matt is knowledgeable, courteous, and he and his team did a good job. Happy with the tank less water system installed.
Matt and his team have done 2 major commercial repairs for me. The first time was an emergency repair and his team worked late to get it done. Matt gave us recommendations to save money on our second repair. The guys on site did an amazing job dealing with my overly noisy tenants/some that weren't very happy. They are honest people.
Matthew’s Plumbing recently did a laundry list of work at our home and we are very pleased with the outcome. Felix particularly was really great - professional, on time, friendly, and did a good job explaining each item we were having done. We’d highly recommend Felix and Matthew’s and will use them in the future.
Ask for Joao. He did a great job!
I used Matthew's Plumbing Solutions for the fourth time yesterday. They always show up on time, are very friendly and professional, and do quality work.
Wayne and Deshawn were fantastic to work with. Professional and educating!
Kyle Clark-Sutton
4 years ago
Great experience with Zech, who managed to dislodge a toy that my daughter accidentally dropped down the toilet. Thank you!
Terique Wright
4 months ago
Great group of professional individuals 👍🏼
After calling several different places, and told either not tonight or we can have someone out there but we don't know when, I called up Matthew's Plumbing and he showed up fast. They were upfront with pricing, and were able to take care of my plumbing needs very quickly. I had the pleasure of getting Matt himself, he came out did the work and also was kind enough to assess another plumbing project that I will use him for later on(I still have your impact drill to give back to you Matt). Thanks so much Matthew's Plumbing! If you need any plumbing work done, and like to support local business, give them a call!
Sammy called before he came. He put on his booties to cover his shoes, greeted me, and looked at the work site. He then explained what he was there for and what he would do. He was a gentleman and a very good worker. He explained how everything worked and what was needed. He called back to confirm everything was working. I would ask for Sammy next time I have a plumbing issue. Thank you for fixing my problem.
Professional assessment of the issue in my home. They completed the work in a follow-up appointment in a timely manner and for a very reasonable cost.
I learned about Matthew's Plumbing Solutions through word-of-mouth and I will keep their contact information for any future issues in my house.
Pignato Family
2 months ago
We had a great experience with our plumbing repair and I definitely will be recommending to friends if they need someone! Our tech not only fixed our pipe but also chatted a little about similar pipes around our house so that I don’t screw into another again during a future house project. ⭐️⭐️⭐️⭐️⭐️
I cannot say enough great things about Matthew’s Plumbing Solutions! Water main busted and yard was flooded, and after wasting time with Roto-Rooter and a couple other local guys I was lucky enough to heed the other amazing reviews about the good people at Matthew’s plumbing.
My mom has cancer and is elderly and I’m taking care of her so her needs are beyond normal and these guys (and lady) worked it out well enough (without the high pressure sales tactics & taking advantage of my situation like other companies tried to with their astronomical interest rates on financing) that I was up and running with water again before Florence was scheduled to get bad!
Their positive attitudes and excellent quote for the work was topped off with the best service I’ve ever had dealing with any type of contractor in my life, so trust me- call them and see for yourself and thank everyone for reviewing a hard working and honest, good people that understand your situation and do the opposite of typical contractors and not only do they not leave you hanging, there’s no pressure or fast talk to try to scheme you out of your hard earned money.
I will only call them in the future because I don’t have time and money to waste, and to me attitude is everything in life. Thanks to them for being so awesome- I saved hundreds of $ and their confidence in what they said was reassuring because what they said made sense- unlike the other plumbers that wanted to find ways to jack the price up and/or pressure me into their financing right then and there.
In addition, they followed through with extra effort to make sure my mom would have water before the hurricane hit and it made me even tear up that people in this world can actually care so much about a customer they don’t even know- and that made such a difference to my family I wanted to write a thorough review (and a warning about trusting those other so-called “pros” who only value your money and yet somehow can’t find the most efficient or economical way to solve your problem).
I’d give them 10 stars if I could and have already suggested them to many people with confidence!
Keith Williams
4 years ago
Blake was fast, professional and efficient. Great job!
Dave Delcambre
3 years ago
I was impressed and very happy with the Matthew’s Plumbing team. Great communication all along, very responsive and professional. I would definitely use their services again!
We needed a plumber for an emergency and I cannot tell you how impressed we were with this company. From the first contact with Kimber to the end of the job, they couldn't have been more professional. This is a small company that certainly knows their trade and customer service. They listened, they knew we were in a bind and they reacted, going out of their way to help us. I can not say enough about Matthew's Plumbing. I know they will be my first call! Keep doing what you are doing, you have a winning combination!
We just had another need for their service, in our personal home. Sam was knowledgeable, pleasant and fast. I couldn't be happier with this company. Such a refreshing change to find a company with integrity and honest values. We rarely recommend other trades; however, we have made a rare exception for this company!
These guys are a rare breed. Extremely professional, fast, and masters in their trade. They also stand behind their work. I had Matthew come out a few months ago and run new propane lines for our electric to propane range conversion. He was very thorough and answered all my questions. I have also had Wayne out to repair/replace some leaking shower valves in my 70's ranch home. Needless to say, these guys will get all my future plumbing related business. Great company.
Felix (the plumber from Matthew's Plumbing) arrived 20 minutes before the scheduled arrival time to replace a water shut-off valve for my toilet and install an air-vent on the bathroom sink pipe.
Felix, in addition to arriving early, completed all the work quickly, cleaned the area where the work was done, and checked for any leaks... which there were not any. He also explained what was required to complete the work and the cost.
Felix was knowledgeable, courtesy, respectful, neat, professional, responsive.
Because of Felix's professional work, I will call Matthew's Plumbing for any future plumbing repairs and installs. I recommend Matthew's Plumbing to anyone who needs a reliable professional plumber.
A big THANKS goes to Felix and Matthew's Plumbing !
Ken R.
Chris Newton
4 months ago
Tommy showed up and knocked the job out quick! I 100% recommend Mathew's Plumbing. They do great work at a great price.
Deborah Goffney
3 years ago
Uros Hamek was absolutely incredible. He was punctual, knowledgeable and friendly. I definitely recommend him for any plumbing issues. I had my headphones listening to music when he was at the door, but he still called to ensure that I knew he was there. Very impressed overall with the service from Uros. If I could give him 10 stars I would.
Debbie Thackston
2 years ago
This is a wonder company. I got the best service and Sam was so great and easy going. He was very professional and knowledgeable. From my 1st call to the service I was not disappointed.
Matt Stevens
10 months ago
Norman did an excellent job. Quick, efficient, and professional. Matthew was responsive on the phone and they were able to come out right away.
Jeremy was great - quick, professional, and clean with the installs. Everything looked really good once he was finished and I will use Matthew's Plumbing again in the future.
Andrew Tremblay
3 years ago
Reliable and thorough. They've installed a new water heater for me and done several minor repairs. Solid work at fair prices.
James Liverman
4 years ago
I needed a new hot water heater installed as an emergency (read: FAST) on a Monday afternoon at 5:45PM. I called around with pretty much no luck until I found Matthew's Plumbing. Kim from Matthew's patiently worked with me to determine the type of water heater I needed and had someone on-site within an hour. Sam and Matt worked with another gentleman that was there removing the standing water from my old, busted water heater. That place was a mess and they diagnosed the issue with the old water heater, replaced it with the new water heater and walked me through operating and caring for my new appliance. I can't thank them enough for helping me out in a pinch. Everyone hopes their water heater will just start leaking to let you know it needs to be replaced. But that's all it is -- HOPE. When the worst happens do you have a plan? You need one. And Matthew's Plumbing should be a part of that plan. They're fantastic!
Parker Massengill
3 years ago
Michael was very friendly and knowledgeable and came over quickly on a Saturday. Overall great service and my broken pipe got fixed quickly.
FELIX iNTESTROZA performed service on my Rinnai Tankless water heater today and took time to explain the descaling process that he performed. He also let me know that my unit was functioning well and upon his inspection of the unit and completion of descaling process, he was able to educate me about the unit and it's function and purpose of the services he performed and how important it is to keep up with maintaining my unit.
I was so happy how the Felix kept the work area clean will working on it and made sure that I was fully satisfied by the visit,. He was very polite and easy to talk to while he helped me. Felix was on time, thorough in his work and did a great job for me today, I think he is a great worker.
I took cards because I know other people in my new subdivision who have tankless water heaters. We often share what work we had done and we relay often upon our word of mouth recommendations when we find good companies to do business with. Please share this feedback with him to let him know how much I appreciated his work today.
Matt came right away to give us an estimate on a project and even came in to fix a leak while he was there. Great job all around very prompt and courteous.
Lindsay Shirey
4 years ago
Blake knows his stuff and efficiently took care of the issue!
They where a pleasure to work with start to finish,
Price was good job was professional done.
What more could you ask for!!
Brontë Knierim
4 months ago
Very informative employee with exceptional people skills. Joao was an excellent technician
Mike & Teresa Richardson
4 years ago
I highly recommend Matthew's Plumbing Solutions for all your plumbing needs. I did have a unique plumbing request to service a steam spa generator and called several plumbers that I have used in the past and was turned down by all then. I called Matthew's Plumbing Solutions and they were happy to take a look and provide the services needed. Great communications to let me know when they would arrive and what technicians would be providing the services. I found Matt and Felix to be extremely responsive, professional, knowledgeable, polite and efficient.
Matt came out last minute and installed a new water heater for us. Was professional and got the job done the same day. Will definitely use again.
Rising Stars JrVersity
5 years ago
You guys always super nice, dependable, very resource, reasonable price and on time!!! Your have helped my center through a lot and we certainly appreciate you!! When we have plumbing issues you guys will be the first people we call!!! Thanks for all your hard work!!
Deborah Giachini
3 years ago
Happy to recommend this company for your plumbing needs. Their prices were reasonable and fair. Service employees were kind and very professional. Highly Recommend.
Second visit:
Wayne was extremely helpful and quickly solved the problem that was apparently not seen first time around. There were no additional charge.
Kristen Doherty
a week ago
DaShaun provided excellent and timely service. Very friendly and professional. Highly recommend Matthews Plumbing!
Elizabeth Murphy
2 years ago
Did a great job and very clean. Quick service too. Will use again
Michael Behrns-Miller
3 years ago
Even though I added more work when he arrived, Uros knocked it all out quickly perfectly and at a great rate that met the estimate. Definitely use these guys!
steven corona
a month ago
Joao came out today to look at a potential leak and descale my tankless water heater. He was knowledgeable, listened to my concerns and explained the options well. This is the 2nd time I have used Matthew's Plumbing and I have also recommended them to others. I appreciate that they are easy to work with and will certainly use them again in the future.
Our experience with this business was great. Wayne was here exactly as scheduled and did an awesome job! Kimber was very nice and accommodating. I was scheduled the day that I requested. I found this company online and called them because of their great reviews. I will be calling them for any future plumbing needs.
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