Description
At CK’s Plumbing & Backflow, LLC we pride ourselves on providing our customers with reasonable pricing, quality workmanship and professional service on every call.
SERVICES
Sewer cleaning, Sump pump installation, Any Water Heater, Backflow Prevention, Backflow Testing & Certification, Commercial Construction Projects, Commercial Water Heaters, Complete Plumbing, Construction Projects, Copper Or Pex Repiping, Drain Cleaning Services, Drain Repair, Drain Repairs, Ejector Pump, Ejector Pumps, Gas And Electric Water Heaters, Gas Hot Water Heaters, Gas Leak Repair, Gas Leak Repairs, Gas Lines, Gas Main, Gas Pipes, Gas Systems, Home Services, Hot Water Heater Repair, Hydro Jetting, New Installations, New Water Heater, Plumbing Contractors, Plumbing Installations, Plumbing Problems, Plumbing System, Repiping, Residential And Commercial Plumbing Services, Rinnai Tankless Water Heaters, Sewage Backup, Sewer Clogs, Sewer Jetting, Slab Leaks, Standard And Tankless Water Heater Installation, Sump Pump Installations, Tankless Hot Water Heater Installation, Tankless Water Heater Certified, Tankless Water Heater Installation And Repair, Water Heater Issue, Water Heater Repair & Installation, Water Heater Specials, Water Heaters And Tankless Water Heaters, Water Line Repiping, Water Plumbing Leaks, Water Supply,
Reviews
Bob and his partner (I feel bad I can't remember his name) resealed my drain for a stubborn leak from the shower. They were friendly and professional
We highly recommend this company! Tim Taylor is fantastic, knowledgeable, and efficient. Diagnosed and repaired a leaky pipe. Provided service two days in a row to fix the problem. On time and professional. Will be using this company again if services are needed.
I cannot say enough about the wonderful service we received! Andrew came out to unclog our drain, on Father’s Day no less! He was so polite and kind. He was very careful to maintain the highest safety and health protocols. He even wrapped the wheels of the motorized snake he used, to protect our floors when he rolled it in. He was meticulous about his work and explained everything in detail. He was extremely knowledgeable and skilled! I would most highly recommend CK’s Plumbing and Andrew, in particular!
Sean SmithBailey did a great job. Next time I will ask for him.
Once again I'm very happy with the service!
Richard Wagoner
9 years ago
I wanted to write about a recent positive experience I had with CK's Plumbing. In October 2013 I had a section of old gray PVC pipe replaced by CK's to repair a small leak under the house. In early November the new piping separated from the old piping around 8:00 PM one night and on one of the coldest nights of the season. This happened because the older PVC deteriorated around the area where the new piping was attached. Not the fault of CK's plumbing work.
My house is heated with an Apllo HydroHeat system which means it will not work without the hot water running, so I called the company to seek help. The owner of the company, Chris, came over himself with 30 minutes of my call and repaired the section of piping. Even though it was clear that the problem was with the old piping, Chris did not charge me for the visit. Wonderful customer service!
We had used CK's earlier in the year to replace piping under our bathroom sink and they did an excellent job with that project.
I have found CK's plumbing to be responsive, technically efficient, and reasonably priced for their services and would highly recommend them!
-- Richard Wagoner,
Raleigh, NC
When I needed some plumbing issues addressed, my Mom recommended CK's Plumbing as they had done work for her and her neighbors and she really liked them. I'm so glad I called them - everyone I worked with was friendly and professional, from the office staff to the technicians. They were able to fix the issues at our house, explained things we had questions about, and the price was very reasonable. I will not hesitate to call them again for any future plumbing work.
Jessica Meeker
3 years ago
We submitted a request via their website and received a call back the very next morning. Someone came out to give us a quote the next day, and we promptly received the proposal that same day. They were able to schedule it the day after that and the work was completed successfully. Their responsiveness and professionalism were top notch.
Polly Petrino
9 months ago
Tim replaced several bathroom faucets and a shower fixture for us. He and his partner were very professional. They came on time, were courteous, made sure everything was done properly and gave me a couple of tips for taking care of the new fixtures. I’d highly recommend them to anyone!
Grace Hamrick
8 years ago
Patrina Thompson
5 years ago
Blake Averette is a employee here, spewed racist comments about black people on Facebook. I guess it's okay if you're a like minded person but I would advise all non-Anglo people to steer clear of this business.
Teresa Hartsfield
6 years ago
CK's Plumbing made the whole back flowing testing process quick and painless. Thank you CK Plumbing for your excellent service.
Logan Hooyer
5 months ago
Same day water heater replacement, Chris and Esteban made it out early for no overtime charges and were productive and clean and did a good job. Would recommend as a first call.
Beth Ivanditti
3 years ago
We could not be more pleased with Jerry & Raymond. We had other quotes from plumbers who said we had to replace a lot of parts in the shower and toilets or replace them altogether. However, these plumbers were honest and fixed everything without replacing anything. They explained everything that they were doing and the pros/cons to each choice. We were so impressed with them that we will not use anyone else ever again. Nice to know honest people are still out there!
Michael Chaconas
5 years ago
Wow am I pleased with CK's work. 5 stars isn't enough. Bob and his helper came out in an emergency I had from the Lowe's delivery guy breaking a water line inside my tiled wall. The fee was very reasonable. They are now my life plumbers . The folks in the office are great too.
Lifesaver! They were so responsive during a late night Plumbing emergency and came right out to my house within 30 minutes. I sent pictures and they coached me through providing as much information as possible so they could come prepared with parts, which they did! They were kind, professional, clean and had the problem fixed in less than an hour. Their rates are competitive with anyone else but the value is far greater with CK's Plumbing. The Owner came out himself to take care of me and I couldn't be more appreciative.
Jonathan Horner
8 years ago
Prompt and excellent service. Kyle was kind, patient, and explained his process clearly and concisely. I would absolutely recommend this service in the future.
I have used this plumber for the last 3 years. I called because I had a problem with my hot water heater (no hot water). This was on a Wednesday morning, and I was told it would be the following Tuesday before they could come out....unless I wanted to pay to have someone come out after hours or on a weekend. The staff did not at all seem to care either. This company does not value their clients obviously.
Amy Seaver Leale
5 years ago
I submitted my appt request via the website. They were quick to reply and set up a time. Sean arrived right on time and got the job done quickly. I will definitely call them again!
hired them to replace some kitchen items as i didn't feel like dealing with it. pricing was reasonable and they were there first thing the next morning. sean and his helper were polite and thorough. sean also walked me through all changes and updates and made sure i fully understood all work done and was happy with the results. repeat business is the real rating for a company - and i'm already looking at some other items that i'll be giving them a call about soon.
Kevin McCann
4 months ago
Chris and Estefan came right on time and were friendly, professional, and quick. A great experience getting our hose faucet fixed for spring.
Tim came out a couple days ago and gave an excellent diagnosis, options and recommendation on 3rd party flooring repair and price was reasonable. Will use CK's again
anatoliy8212
10 months ago
I was about 10 minutes late meeting them at my house. My wife let them in to work on a few plumbing issues I had mentioned on the phone. By the time I got there, they had already assessed everything and were nearly finished! They were extremely fast, efficient, and friendly. I'll definitely call CK's the next time I need any plumbing help.
Lisa Stallings
7 months ago
Completely satisfied. Chris and Ray worked efficiently, explained everything they were doing, and thoroughly tested the water heater after installation. They took the time to answer my questions, and clarify my misconceptions, about tankless water heaters, and made sure to tell me to call if questions occurred to me after they left. I definitely recommend CK's Plumbing.
Margaret Albert
11 months ago
CK's Plumbing did an excellent job for us and came quickly, when we needed them. Tim was especially helpful and make good recommendations and left everything clean and as we had hoped.
Kyle did a great job. Showed up on time. Kyle fixed an underground leak beside my pump house. Roots got the best of the existing pipe. Excellent service.
these guys were awesome! quick, friendly, in time and easy to work with. Will keep them in mind for any future plumbing needs.
Nick/CK Plumbing came out when my son and I smelled gas in the house and around the basement where the new hot water heater had been installed. He was incredibly thorough to ensure there were no leaks and answered all of my questions, helping me to understand how everything worked. Nick is an asset to this company for sure and helped me understand what happened. I highly recommend this company and Nick!
Terrance Daniels
6 months ago
Clarence Hartman
a year ago
These guys are top notch especially Chris and Ray who are basically a dynamic duo. They did the whole house replumb from poly to pex, and installed a pedestal sink. Best crew I’ve dealt with.
Charles Brabec
6 years ago
Very prompt and courteous service. Replaced the spigot on my well head and a leaking water line on one of my toilets. Repairs were done the same day that I called. Well recommended.
Sean and Dom came early told me my quote and perform the job fast and clean if anyone need a excellent plumber please call Ck's plumbing and ask for these guy you won't be disappointed
I had a very small leak on my side of the water meter. Tim reviewed the job and provided an estimate, which I accepted. CK Plumbing contacted NC DIG so all utilities were marked in advance. They are very busy, but this was not an emergency so I was able to wait a week and a half for the work to be completed. Everything was competed within one morning. I had excellent, factual conversations with Tim and the young man working with him. Tim cut through a small storm drain pipe with the ditch witch and repaired it with a product that will probably last longer than the original storm plastic. They rerouted the piping from under the driveway across the front of the house to the side of the house, which is extremely practical. I would use them again in a heartbeat!!
Arrived when they promised. Knowledgeable and professionally solved my problems.
Laura Stroud Making It Rain LLC
12 years ago
Fast, professional, friendly, and reasonably priced... Chris from CK's Plumbing installed a natural gas tankless hotwater heater for me this weekend and there aren't enough words to express how pleased I am with the service received. I am so glad I did not let the gas company do the installation as they would have charged a fortune and probably wouldn't have shown up so quickly. The next time I have a plumbing or gas service need, Ck's Plumbing is who I will call.
I discovered an emergency issue with my water heater on a Monday afternoon. CK's Plumbing was able to send someone out same day. Kyle called to let me know he was a few minutes away, within an hour of my original call. He quickly evaluated the situation, took steps to prevent any further damage to my home, made sure I had access to at least cold water overnight, gave me an estimate and got the replacement scheduled for first thing the next morning. Kyle called the next morning, promptly arrived when he said he would, quickly and efficiently replaced the water heater, and made sure I knew where the new cutoff valve and heat control were. Kyle was very polite and respectful and was a pleasure to do business with.
Allison Itin
9 months ago
Tim came out and was extremely professional and thorough. Tim quickly identified the issue with our shower and suggested it may be covered by insurance. Because of Tim’s recommendation, our family has likely saved thousands of dollars!
Nanci Little
11 months ago
Ray and Chris installed my new kitchen faucet yesterday and added a hose bib on my deck so I can water my plants. They did a superior job -- what I've come to expect from everyone at CK's. I've used CK's for plumbing work for at least six years and I've always had a good experience,
Jamisa Bridges
7 years ago
I would just like to reiterate to Kyle how appreciative my boyfriend and I really are. After dealing with a plumbing issue for two months now, toilet fixed and then all new materials reinstalled in the toilet and the City of Raleigh being called numerous times, we are now pretty confident that our nightmare has finally gone away. What we thought would be a nice and peaceful weekend, ended up being two COR employees and two other plumbers evaluating a situation in the course of 24 hours and we could tell nobody really wanted to claim ownership and truly fix the problem. However, after finding CK's plumbing and reading all the wonderful reviews, finally today SuperKyle came to save the day. As previous reviews stated, he was very friendly on the phone and just as friendly in person. He came and was quickly able to diagnose the problem. He didn't mind getting down right dirty to make sure we were completely satisfied. I even joked with him and told him that if I ever needed to dig for gold, he would be the first person I called. He was prompt, courteous, friendly and very professional. I had no doubt in my mind that he couldn't get the job done. Although having to get super muddy by having to put almost his entire body in a very small space and not to mention during the coldest day of the week, he was still very nice and very patient with us. I went my gut feeling on this one after reading the reviews and I'm so glad I did! I will be contacting CK's plumbing again if I ever have a plumbing issue and I highly recommend Kyle for any plumbing issue that you may be experiencing as I don't believe there's any job too big that Kyle wouldn't be able to handle!
Joanne Douglas
10 months ago
Ray and Chris at CK plumbing were extremely professional and helped to save me time and money by diagnosing a problem that was due to faulty equipment that was the town's responsibility. I have used CK plumbing in the past for an emergency with frozen pipes and they're very quick to come and fix all your plumbing needs at very reasonable prices.
Anne de vilmorin kressmann
7 years ago
Quick response, good service from Sean Smithbailey, I will call again if
I have any more problem, Thank you.
They have great customer service. The team that has worked with me is knowledgeable, fair and the pricing is very reasonable. I love their attention to detail. They fixed a plumbing issue I had with my sewer pipe in the house leading out to the yard. They did such a great job and made me feel at ease. Not just out to run up my bill. I have since used them to replace a wall hung toilet in the basement, put in a new water heater, take care of some minor plumbing work with an upstairs bathroom sink. I will call them for my future projects.
Andrew and Dom showed up today and diagnosed my problem very quickly and fixed it.. all at a very reasonable price.. could not have been happier with their service!
We were lucky to have Tim Taylor sent over - he quickly diagnosed a relatively complex issue and patiently answered other questions I had about the house as well which was appreciated. Happy to have found a plumbing company to put in my book.
Jerry and Raymond came yesterday to assess a drainage issue. They returned right when they said this morning and took care of the problem quite efficiently. They were easy to communicate with and explained everything they were doing. They were also upfront about pricing throughout the process which is always great! Will definitely use CK's for plumbing moving forward!
From my first call into their office to the clean-up after the sewer repair, CK's made an unfortunate situation as positive as possible. Chris the owner, Bob the Service Manager/Crew Chief, the repair crew and the people I spoke with in the office were all friendly, professional and helpful.
Not only was their bid to repair our sanitary tee and 10' of sewer line essentially the lowest of 4 we received (one company was $100 lower), their whole approach to the job produced a comfort level that went beyond the price.
For both the estimate survey and the repair they arrived on-time and both times they provided a we're on our way call as promised. While I hope you never need a sewer repair, if you do I highly recommend you contact CK for a quote.
PS - Special kudos to Bob for his outstanding customer service and friendly demeanor!
I used them to install a tankless water heater, and had them over to do maintenance on it. Spent $3000+ on it. Now when I ask them to come over and give me another estimate, they want to charge me a visit fee. Just unprofessional and poor judgement on how to retain a client.
Jordyne Krumroy
a year ago
Oh my. THE BEST.
We woke up to water spewing with force from a pipe in the crawl space. We called CK's and they arrive in 7 minutes. SEVEN MINUTES ON A SATURDAY. That's SERVICE! Jerry arrives, quickly shuts off water at the curb and is able to replace the part very quickly.
We've used CK's before and always liked them. But calling them on a Saturday and having them show up in 7 minutes is simply incredible. We will recommend them to everyone!
Thanks Jerry! You saved our house and weekend.
I cannot thank Nick and his team enough. They were able to fix my plumbing and water lines after they had not worked properly for over a year. They were always responsive and up front about everything. They went above and beyond to make sure that my plumbing was fixed and installed properly. I am so thankful that we put our trust in this company!
Kyle and his assistant (unfortunately I did not get his name) did an awesome job of fixing some plumbing issues (valves crapping out on some sinks/water main not working properly) that popped up in our home that we had recently purchased (isn't that always the way?) They showed up promptly, got right to work and did a great job - even cleaning up. I felt they were honest/straight forward - they clearly explained what they did and demonstrated the function of them.
Will definitely keep them on speed dial for any other plumbing issues!
Jonathan Curtis
a year ago
Jennifer Hogge
a year ago
Very responsive. Every time I have called they have helped within 24 hours and quickly resolved the issue.
Celeste Koziel
2 years ago
CK’s Plumbing is definitely the company to call for plumbing problems and more. I had an 11 year old water heater that was leaking and needed replaced. Jerry was the technician who came to install a new water heater and was very informative on the new system and very polite. His customer service was great! I will be calling CK’s for my next service and highly recommend them to family and friends.
Michael Behnke
7 years ago
I had noticed water leaking at the back corner of my house and called CK’s Plumbing to help investigate the issue. After making an appointment, Kyle and his assistant, Anthony arrived on time and were quick to diagnose the problem. There was leak in a pipe carrying hot water from my water heater into the house. Kyle was able to fix the leak and re-pipe the line without moving the water heater from its position. I am very happy with the work that was performed and the repairs that were made. I would highly recommend anyone one with a plumbing issue to call CK’s Plumbing to help with their repairs.
granted at first glance a 5 star rating may come across as somewhat over-enthusiastic but considering service in today's america, i'm very impressed! these guys came in and replaced 4 lavatory cartridges, adjusted a 5th in the kitchen that i buggered up then put a screw in a outdoor faucet knob that was missing in under an hour.
kyle was all business and just got it done while explaining how the moen warranty works on parts should i need a part in the future. hell, the knowledge alone was worth service charge! keep in mind their professionalism when i mention that he and his partner both wore booties so as not to dirty the carpets.
folks, ck's brings that old-fashioned service wev'e come to expect but rarely experience these days. so yeah, 5 stars are appropriate.
Pedro Rosario
5 years ago
Sean did a great job. I would use CK's plumbing for other needs. Sean was very helpful and patient. Highly recommend Cks plumbing and Sean.
Aubrey Taylor
2 years ago
Raymond and his helper did a great job in replacing our 14 year old water heater. They worked efficiently getting the job done in a very reasonable amount of time. Definitely would recommend CK's Plumbing & Backflow for your plumbing repair/replacement needs!
These guys are awesome! They were here when they said they would be, knew exactly what the issue was, and fixed it quickly. I'd recommend them to anyone. Plus they're great with animals, which is always a nice bonus!
Do not hire this company to do any gas work. We had a kitchen remodel done and they were to do the gas line for our new stove. Our remodel came and went perfectly, however, we still do not have a stove that works. It has been 3 weeks and they still have not connected it. In fact, they just (finally) passed inspection after many fails. They might be okay for regular plumbing work, but I have been totally disappointed in their knowledge of gas line work.
Romey Kreiner
6 years ago
It was easy to make an appt., they stuck to their time window and did a great job installing our new garbage disposal.
We had a sink disposal start to leak, so I spared my Wife from any failed DIY plumbing attempts and called CK's Plumbing & Backflow. Sean from CK's Plumbing & Backflow came out to replace it and both drain baskets, and he did an excellent job at a fair price. I would highly recommend CK's Plumbing & Backflow for any plumbing needs.
Kyle and Tim of Ck's Plumbing did some work for us today and they were very professional, on-time, quick and did very neat work. I want to thank you guys for a job well done.
Nick came out and replaced a diverter in our shower. He did a great job and very professional. Highly recommend CK's Plumbing.
Melissa Everette
a year ago
Chris & Ray are the best! Not only did they fix my shower fixture quick, but they were incredibly personable, knowledgeable, helpful and unbothered that I was being a curious cat about what they were doing. I even asked their advice on a couple other tiny faucet fixes I’m attempting myself and they were more than happy to walk me through it. Couldn’t have asked for better! Thanks fellas!!!
Myra McCrickard
4 months ago
If you need plumbing service, I recommend that you call CK's Plumbing & Backflow. We had the interior of our house re-piped and a tankless water heater installed yesterday. I used this company because a friend recommended them after her excellent experience with a house re-pipe.
This company is top notch. From my first call to schedule an estimate, onsite consultation with Bob Dunn, emails to Bob and Megan with questions, scheduling with Megan, and team of plumbers and electricians who worked here, the process was extremely efficient and seamless. The service provided by everyone was extraordinary.
I especially appreciated how respectful and friendly everyone was. Everyone took time to answer our questions, some of which did not relate directly to the plumbing work being done. They also explained options on the water heater and gave us some tips. For example, the person in charge of the installation process was Tim. He suggested that I take pictures of the new plumbing before it was dry-walled in order to have a record of the location of the pipes. He also spoke very highly of Ck's and of the way his bosses treated him and his company employees. Firms that are competent, efficient, and who respect both their employees and customers are hard to find, but this description fits this firm. These are the type of people that I like to work with.
Andrew Thompson
3 months ago
Had Tim and Jose stop by to install a faucet and new garbage disposal. Very professional guys. Definitely recommend.
Timothy Harrington
5 years ago
Very professional, performed the work we needed, not just a quick fix. Cleaned up EVERYTHING and left us feeling much better.
Alisha Hawkins Kramer
4 years ago
CK's came to my home to remove a faucet that we were having trouble getting removed, and installing a new one. The guys that came to my house were very nice and knowledgeable. They answered all of my questions, and did a wonderful job. I would definitely recommend them to anyone.
Stephen Guentz
3 years ago
Christine Urso
a year ago
We have used Cks for a couple of years now and we would never call anyone else. Nick came today and repaired our gas water heater. He was actually earlier than the time originally given to me, but called to make sure it was convenient. He also called when he encountered a wreck to let me know where he was and an anticipated time. He was very professional and kept me informed of his progress. He stayed long enough to insure that we had hot water. The scheduling process was also very positive. I called the office after hours and the woman was extremely professional and friendly. She texted first thing this morning to let me know that they had the part and could schedule today or tomorrow. They gave me the price via text so there would be no surprises. We couldn’t be more pleased and will recommend to friends and neighbors. Thank you CK
These guys were the only plumbing company to answer our distressed crisis call on a Sunday morning. We had a solution by the afternoon and a total fix by Tuesday. They were honest, efficient, knowledgeable, quick and kind. They had fair prices. I will absolutely use them again in the future, I just hope I don't have to!! I like you guys a lot but it's never good when you gotta call a plumber. Thank you!! 5 stars!
CK's replaced our 13 yr old water heater. The owner Chris was the one who came for the estimate and was the one who replaced the old water heater and installed the new water heater. The price I paid was not the lowest estimate that I received but Chris was very professional and performed the work himself in a timely, neat fashion. I would hire CK's again.
Had an emergency situation with our hot water heater and Ray came out immediately to fix it on a Saturday night. He was prompt, professional and did a great job. Would highly recommend!
Theta Callaghan
5 years ago
This is the first time we've called on CK's Plumbing & Backflow. If the need arises, I would call on them again. Sean and his partner gave me a courtesy call to provide an ETA. They were prompt, courteous and efficient. They also answered all my questions. Would highly recommend them.
Chris and Ray were super helpful - not only changing our water filter but helping me better understand the process. They also provided expert advice on other plumbing questions and on the general upkeep of the system in our 1960s house.
Peter Schaefer
7 years ago
Clearly five stars. They responded with a phone call about 10 minutes after I contacted them by email about a water heater issue. We were thinking that we need to replace it and were ready to spend the money on a tankless system. The technician looked at the problem and found that replacing the overflow system would resolve the issue. Did that within a couple of hours - He had to go to the office to get a new one, came back and repaired it. Great job. Would recommend them to anyone who cares about quality service.
Highway Jones
2 years ago
Christian Nechyba
4 years ago
CK's plumbing was easy to schedule, quick to respond, and very professional in their service call. Highly recommend their services!
The One And Only Ravioli
2 years ago
Came out today to replace our hot water heater. At first he didn't have the right type of heater. Was going off of property owner info. Got leaking heater drained and removed. Went back to his shop and found the one we needed. Came back out and did not give up till he got the heater finished. Also did not mind us watching him throughout the entire job. We been without hot water for 5 days. He was determined we get hot water. Amazing to have a hot shower tonight. Thank you CKs plumbing and your plumber andrew.
The guys that CK's Plumbing sent out to my house were professional, quick to solve the issue and very friendly. I would absolutely recommend this company to anyone needing a good plumber in the Raleigh area. Thank you guys!
Robert Nugent
7 years ago
The gas water heater replacement was preformed in a very professional manner. Installation looks clean and functional. Kyle made sure that we understood what he was doing and why. Upon completion, Kyle showed us how to operate the system. This was the second time we have had CK'sPlumbing service our system and we have been completely satisfied both times. Highly recommended.
CK's is my go to plumbing company - they've never given me a reason to use anyone else. I've used them on 3-4 separate occasions (toilet flushing issues, broken shower faucet, and even installed an outdoor underground gas line), and they've always been able to send a technician out quickly, have always fixed the issue on the first visit, and have very good prices compared to other plumbing companied I've used in the past (the gas line in particular was substantially less expensive than other bids that I got).
Andrew came out this morning to repair a shower faucet that was broken and wouldn't stop running, and he was very knowledgeable, courteous and friendly, and fixed/installed the new part quickly. He definitely helped reduce my stress level for the rest of the day by fixing our problem so quickly. I'd recommend CK's to anyone.
This was my first time ever having to call a plumber, and CK Plumbing got the job done right in no time flat. The gentlemen on the job were courteous, efficient, and explained everything they were doing. They even helped out with an unrelated problem and fixed a shaky toilet base that’s been there since installation. 10 out of 10 would recommend again!
Thanks CK for sending Kyle out to fix our slow draining kitchen sink. He took great care to make sure any mess was cleaned up and did a extraordinary job with the repairs. You have earned our business for years to come!
A pipe burst under my elderly mother's house and a friend was able to deal with it temporarily, but I knew I needed to have a professional check it out. Because I don't live in Raleigh, I checked online for a plumber and was impressed with the consistent 5-star rating of CK's Plumbing. I am very happy to say that we experienced the same 5-star service. Besides doing the repair, I was interested in professional feedback on the state of the house's other pipes and my concern was that a disreputable plumber would take advantage of this opportunity to talk me into replacing pipes unnecessarily. That didn't happen with CK's. I got good advice and excellent service at a reasonable price. Hopefully, we won't need a plumber again any time soon, but I know who we'll always call if necessary. I just wish CK's serviced my city!
Rolando Rodriguez
2 years ago
Nick was amazing! Our 13 year old water heater started failing and leaking today. We wanted to make sure to address it quickly and found CK Plumbing based on the positive reviews. Nick answered when I called even though it was getting late on a Sunday and came out very quickly. He was fast, courteous, wore a mask and shoe covers, and cleaned up after himself. We are incredibly happy with our service and will only use CK going forward.
Kara Phelps
10 months ago
They were able to arrive the next day to hook up the gas line to my pool heater. Nick was prompt, polite, and did a great job.
So impressed with these guys! I needed my whole house repiped from polyb to PEX. Not only was CK's price great but they executed the entire project (3 stories, 4 bathrooms) in one day. Very professional crew. Any time they ran into something they showed me and explained every issue. Always had creative solutions for odd issues they encountered. Definitely would recommend!
Shawn is so amazing. We had an issue and called and expected to have to wait but he was here the same day and was so considerate and polite as well as doing an excellent job. He is our favorite plumber for life.
Julian Byles
10 months ago
We called CK’s plumbing to replace our 15 year old crawlspace water heater. Chris and Ray came out, took a look and informed us that it probably wasn’t possible to do a like for like replacement since our crawlspace opening was too small to fit any of the water heaters they carried. Instead of trying to upsell us on a solution, they honored the originally quoted price and were able to relocate the new water heater to our garage. The guys were easy to work with and very friendly, I would definitely call them back for future work and am comfortable recommending them to others.
Chris & Ray installed four toilets for me today. They are a great team! What more could you ask? They arrived on time, worked efficiently, checked for proper function, cleared all debris, and were professional as well as personable. I recommend this company highly for your plumbing needs!
So responsive and profession! Before he arrived, Chris gave me a call to let me know he was on the way. He easily diagnosed the issue causing my leak and then provided me with multiple options for fixing, approximate timelines and estimated charge. He was fantastic!
WOULD I RECOMMEND THIS COMPANY TO ANYONE:ABSOLUTELY NOT. THE OWNER DID NOT CARE ABOUT MY PREDICAMENT. I had a problem with no hot water in my house on Thursday. I called CK Plumbing on the recommendation of a local heating repairman, whom was working in the neighborhood. They temporarily fixed the problem I had, but after a while, the pilot light and the flame, went out. I called the company at 7:45 a.m. the following morning, and spoke to the owner, he said I should call the office at 8:00 a.m. because he was on his way out I called the office at 8:00 a.m. and was told by the lady answering the phone that she would call me back soon. Two and 1/2 hours later, I had to call again because she had not called and told me she was working on it. The plumber did come around 5:15 that afternoon. He re-lit the pilot and left the unit running. We went out and came back a couple of hours later and again, the pilot and flame went out.
Saturday morning, I called the company and again, spoke to the owner whom said he would get back to me because he needed to talk to the plumber about the problem. He called me back about an hour later and said that he would need to order parts on Monday at a cost of about $ 350 or I would have to replace the heater. Today is Monday, February 23rd, the time 5:00 p.m. and I have yet to hear from this company. Problem has been fixed by another company.
Outstanding experience. I had some issues with my water heater and home shut off valve addressed. Jerry not only came out and fixed the problems but also took the time to explain things to me and answer all my questions. Great customer service and workmanship. I absolutely recommend this company for anyone with plumbing needs.
I had plumbing work done today by Bob and his coworker Frank. They arrived promptly, got to work right away, were very courteous the entire visit and even took the time to communicate by phone with my husband as he was unable to be here for the service visit. The work included replacing a filter housing and relocating it to our garage (per my husband's request). The completed work looked amazing and they cleaned up any and all mess created in the relocation. I was very impressed with their work, how quickly it was done and the professional manner in which it was done. I'm so delighted to have clear water again coming into my house from our well!! Thank you very much!
Excellent service from Nick and José!!!! Thank you guys for the fantastic job!!! I’ll always call CK’s plumbing when I need reliable service.
It's hard to find a reputable plumber that shows up on time and has reasonable prices. CK Plumbing is the one plumber that does what they say they will do. Both times we have made an appt, they showed up on time, did a good job on the repair and left the bathroom clean. Great job guys!
CK's provided prompt emergency service to resolve a water leak. This was the first time I used this company. Tim was very polite and knowledgeable. He willingly helped me understand the problem and the needed repair. I am thankful for the timely response and will certainly consider using this company in the future.
Called CK's after being left without a kitchen sink late on a Friday afternoon after a granite install left more work than expected. Chris said he would do his best to get out ASAP! First thing Saturday morning I received a call from Kyle saying he was about 45 min. away!
Kyle noticed the issue was more than a simple faucet install and performed the necessary and complex steps in a very timely and professional manner and got us back up and running. He truly salvaged what could have been a disaster weekend!
Thanks Kyle and CK's ... you are the best!!!
Dale
Michael Agosta
3 years ago
The guys did great quality work! They were professional and clean. I would highly recommend them.
Just like the previous comment, I don't normally write reviews but I felt like I needed to with the level of service I received from CK's. I called at 5pm with a hot water heater that had just failed. I received a quote, agreed on price and he was on site by 6:45pm. Had the new tank installed, old one loaded up and was gone. He was very knowledgeable and professional. I will be calling CK's for future plumbing needs.
Huge thanks to Juan and Michael for the outstanding service they provided. A new floor installation in my bathroom turned into a plumbing issue. I was fortunate to have quick service on a Friday afternoon. Juan and Michael were professional, courteous, and took the time to educate me as they repaired the issues. Would happily recommend this company, especially Juan and Michael, for any plumbing work.
Helen Pettiford
a year ago
CK plumbing was excellent to work with from start to finish. Great customer service, communication, and quick response time.
Ray, Bryson, and Jerry came out on short notice today and helped us out with a leaking water valve in a condo we had just closed on. It was a very delicate job and they handled it and the residents in my building very professionally. They completed the work quickly, cleaned everything up, and made sure everything was in working order for me as well as the residents in my building. I HIGHLY recommend them and this company. Excellent work at a fair price. Great team of people!
Phillip Jefferson
5 years ago
Very impressed with these guys. I had a small window of time that I was available and they were able to squeeze me in. They came out on time, they were polite and respectful, and got the job done quick for a reasonable price. Sean was knowledgeable and explained to me what the problem was and walked me through how he was going to fix it. Will definitely use them again if future plumbing issues come up.
I have used CK Plumbing for years and have referred them many times all with positive results. Kyle came out and repaired several problems in a prompt, and professional manner and for a fair price. Thanks!
Patrice Howard
7 years ago
Very professional work. Sean explained in detail what he did, and did it in a timely manner. Would definitely use again.
CK's was well reviewed on Reddit, for good reason! Jerry was efficient and knowledgeable, knew what he needed and got it done for a fair price.
Sandra Hoffman
2 months ago
I have used CK Plumbing in the past and always been satisfied with their service so called them when I needed a tub spout repaired. Chris and Esteban were courteous, friendly, professional and very capable. They did the job quickly and efficiently and I was again very happy with their service.
No words can say it better than the BEST! Even the people that answer the PHONES! CK's Plumbing is the BEST!
Ray and Chris were out to do 3 tasks: fix hot water shut-off valve on bathroom sink, flush the 3yr old water heater CKs installed in 2019, and change out pressure valve to house ( was 25yo). They showed up a bit early, after calling first, which was super. They were knowledgeable, very efficient, professional. Wore booties in the house. Cleaned up all work spaces. They were both very pleasant, easy to talk with. We will definitely use this company for all our plumbing needs and have recommended them often. Had a question the next morning, sent email and got reply as soon as office opened. Great service!
Chris and Ray always take care of me when I've got a project going on -- and I always feel like I'm in good hands getting work done right. Ask for them!
Shilo Elliott
a month ago
We had a tankless heater and softener system installed by Bob and Andrew back in April. Day of service was wonderful, they kept my house clean and made sure everything worked well and looked nice.
Andrew has since gone above and beyond to make sure everything is working well, we had some water leaking when our softener was regenerating and he came by late after a long work day to make sure the system was right for us! We couldn’t appreciate him more!
CKs plumbing is always our go to guys for any plumbing job. Highly recommend!
Taryn Backus
10 months ago
Called at 7:30am, Chris and Ray were here by 9am. They identified and fixed a leak in my wall quickly. Both gentlemen were professional and efficient. Definitely recommend this company.
Benjamin Dungan _ Staff - TechnologySvcs
3 years ago
Juan and Shawn did a good job replacing my PRV. The price was expected and they were friendly and on time.
The toilet outflow pipe has a rubber collar connecting the pipe right from the toilet to the pipe leading to the septic main line. It is known as a FirmCo Collar. This collar slipped down so that some of the waste water was leaking under the house. I was unable to put it back myself because the two pipes did not match up perfectly.
When I made my appointment, I was asked how I had heard of them. When I mentioned it was through Angie's List, I was told to be sure to mention this at the time the invoice would be created for a 5% discount on labor.
The appointment was scheduled from 8 to 9am. At 8:35am they phoned me to let me know they would arrive in about 20 minutes. Two gentlemen from CK's arrived at around 9:05am.
They went under the house (crawlspace) and examined the issue. They then re-seated the collar and made sure the hose clamps were tight. Then they added a strap to the main pipe right under the collar to relieve any strain and hopefully prevent future issues.
They then had me flush the toilet five times and run water in the bathroom sink and tub to check for leaks. I was told the bathtub had a minor leak and that the piping for the tub had not be done correctly. I had previously detected a very minor leak in that area.
I was told that the amount it was leaking was not a serious issue and that it was up to me whether to fix it. I got an estimate to re-pipe the tub of $400. It is unlikely this will be done but I am now aware of the issue and can watch for it and decide in the future what to do.
Overall, I am very happy with the work done. Quick and professional service.
betty wroblewski
6 years ago
Very happy with the timely response and service from CK Plumbing. Service rep was professional and knowledgeable and showed up when he said he would. Would definitely recommend.
Margaret Thomas
7 years ago
Sean and his helper make it look easy! The work on my supply side plumbing was fast and painless and the polybutylene replacement work was a great help with my leak. Haven't had a single problem with their work. Can't reccomend them enough.
Professional quick easy friendly well priced service. New house shut off valve and pressure regulator working great. Declogged sink and tub draining well!
I'm surprised by the number of positive reviews on here. I got my toilets fixed systems replaced and they charged me $175 each. After they left I felt like I just got robbed. Sure enough I looked up prices of toilets and I could of bought 2 brand new ones for what I spent. Was considering using this company for our property management company but ill be staying away from CK plumbing.
Last Tuesday evening, my wife discovered that our water heater (at least 8 years old, probably closer to 10) was leaking. I emailed CK's at 10 that night for a quote and timeframe to get a new one installed.
9 am on Wednesday, they emailed me back with a good price and said they could be out here Thursday. Another company my wife contacted said they could be out in a week.
Thursday rolled around, and Chris and Ray came out right on the hour we set for the replacement. About an hour and a half later, they were done and on their way. They were friendly, courteous, quick, and professional.
Can't recommend them enough.
Anita Nicholls
4 months ago
Chris and Esteban were here on two occasions. They installed a water heater and replaced a faucet. They were timely, polite and did a great job. Will definitely call CK’s again!
Four Seasons Landscaping and Maintenance, INC.
7 years ago
Excellent service and very quick in responding! I would highly recommend CK's Plumbing. Sean was very professional and did an great job!
Julie Pedraza
2 years ago
We just had CK Plumbing do a huge repiping job for us, and I am so pleased with the work that they did. Their price was competitive, and they were very easy to work with and accommodating to the specific things we needed. I would highly recommend them.
Christina Verni
5 years ago
CK's has been my plumbing go-to company for a few years. My latest need was a sewer line clog that recurred and needed video camera investigation. Kyle came out (on time) with the camera, identified the problem area quickly and was able to assess the extent of the repair that would be needed pretty easily since the broken pipe turned out to be only a few inches below the ground. It was a relief to finally know the cause of the problem. He scheduled the repair for two days later, was right on time for the appointment, and did the job quickly and painlessly. Then, he and his crew member put everything back in my garden exactly how it had been before they started the work, mulch included! (They saved the mulch in a bucket and put it back on top of the area they had dug up.) Excellent job, quick and efficient, and I must also note that everyone at CK's wears those little booties on their shoes so as not to track any dirt from their shoes in my house. Just wanted to note this because not all service companies do this, and homeowners really appreciate such a small but important business practice.
Update 2+ years later: I'm still using CK's for various plumbing needs and am still very pleased with their service. All plumbing technicians (as well as the gals in the office!) are great: knowledgeable/skilled, professional, courteous, respectful, and personable, too. Pricing is reasonable and for some tasks substantially lower than other companies. I will continue to use CK's and highly recommend this company.
I had a water leak, they were very professional quick and thorough.
They are very knowledgeable about their service and the prices are okay. They sent 2 men to look at my issue. They used a camera to assess the chronic plumbing issue and provided a quote for the long term fix.
So far I would recommend this company over any 1 man or smaller plumbing company. The billing, service and time to fix the issue have been the best I’ve experienced to date.
William Wieczorek
a year ago
Chris went the extra mile to ensure my tenant's water heater was repaired asap while also helping me manage the cost (by avoiding a replacement). I will definitely use CKs in the future!
I'll be as brief as possible. I have an AHS warranty. I contacted them 5-7-2022 with a failed water heater. Their contractor finally showed up 5-10 to confirm my water heater has failed. Fast forward past several requests to have it replaced... I finally decided to take it upon myself to find a replacement on my own because I was not getting a response from the AHS contractor. I called CK's Plumbing Friday 5-13 (six days without hot water) and spoke with their on call service tech, Chris. He took the time to explain all my options with CK's Plumbing & Backflow and offered to come over the weekend to replace my water heater. I decided I could wait until Monday 5-16 to schedule a replacement so as not to have to pay for weekend service work.
I called Monday AM and was told CK's would have someone sent to my home that same afternoon to replace the water heater. Chris (same gentleman I spoke with the previous Friday) and Raymond showed up two hours earlier than scheduled (when does that happen any more?!?) Those guys were awesome! They could not have been more professional and polite... answered all my questions, came up with a game plan (had to figure out how to get the larger/new water heater in the same space as the old/smaller unit), and carried on. The bonus was I got to listen to them squabble (in a joking manner) like a married couple.
Fantastic company, I highly recommend!!!
I had contacted CK Plumbing last week to get a quote on a water heater and they were extremely helpful and quick. I did not know what type of water heater I even had, and they were so helpful, letting me take pictures of mine and telling me what I had. They quoted me and set me up for a date to get my new water heater installed. They didn't have the water heater I needed, so I bought the water heater and they went and picked it up for me, I didn't have to worry about going to get this heavy thing by myself. They were reasonably priced, helpful on all my questions, and Tim and Justin were on-time, called me when they were close, and kept me up-to-date on the process of putting in the water heater, if they needed to change anything, letting me know certain things, etc. CK Plumbing was absolutely fabulous and if I need anything else in the plumbing area, I definitely know who to call!
CK's did an excellent job responding to my plumbing issues. They provided expert and very timely repairs. The value of the service exceeded the cost. They are now my Go To for anything plumbing.
Outstanding service. We have used a number of plumbing services over the years. CK's is head and shoulders above the others. Very professional, responsive, and knowledgeable. Highly recommended.
Excellent service. I feel that I now have a go to plumber in the area that I can trust. Thence for the service.
They did a great job for us. Quick service once I called. Very satisfied.
Good price, great service. Would defintely call them again.
We had our hot water heater go out on a Tuesday morning. After a quick call, they were able to squeeze in a check between appointments. The device was on its last legs, so we chose to have it replaced (though they did offer to do a larger scale fix that would have extended the life a bit further). They did a quick fix so we had some hot water again, and then scheduled the full replacement for the very next day. Kyle arrived by 3:00pm, and even recognized our house (they had been out before). Excellent, polite service as always, putting on shoe covers whenever they came inside and knocking/ringing the doorbell even though I told them they could just come on in. Work was done by 4:30pm, with limited interruption. I was working from home and had no issues being productive while they were there. They even provided some tips on turning off/on the main water line for future. Planning to use them again in the near future for some additional work... glad we found them!
Jeanette Evans
a month ago
Michael Tjebben
7 years ago
I am a multiple-time repeat customer, because I am so pleased with CK's Plumbing! Previously, the owner, Chris, has installed equipment for us. We have also had great service from other employees. I am pleased to report that this time, employees Kyle and Anthony also did excellent work! They replaced a BADLY rusted kitchen faucet which required careful extraction due to how badly the rust locked the old unit in place. The new unit (a free replacement from MOEN due to MOEN's limited lifetime warranty policy) looks terrific and works well !
Nancy Morales
10 months ago
I called ck's plumbing because I had a good experience with them in the past. However I called recently for a toilet leak in the guest room above my bedroom. I thought that it was fixed and so I went out for appt. I had. When I returned home I noticed there was water leaking from my bedroom ceiling. My husband went upstairs and noticed water leaking from a pipe leading from the water tank. We shut off the water supply. And guess what happened? After explaining to the rep. what happened it was going to cost us 150.00 service fee for them to return plus any additional supplies etc. for them to fix it. Needless to say we now have a ceiling that needs repair and a rug that sustained water damage. Nancy Morales
Christopher Avery
a year ago
Chris and Ray did an awesome job. I will definitely request their services again next time we need plumbing service.
laura fretwell
9 months ago
Juan and Michael came out the other day to look at my leaking toilet, found the solution to it instantly and fixed it right there and then! They were super friendly and I will for sure be using CK’s again
Brandon & Nicole Dupree
a month ago
We had Ray and Justin come out to change our pressure reducing valve and our main shut-off valve - these are the guys you want doing your plumbing. They are respectful professionals who do a quality job with a genuine customer-service attitude. We have used them for multiple jobs and plan to use them again when the next plumbing issue arises. Look no further, call CK and ask for Ray.
Fast and reasonably-priced service for a failed irrigation back-flow! Very professional and highly recommended.
Used CK's plumbing for an attic water heater installation, and they were wonderful start to finish. Scheduling, estimates, day-of were all great. As a new homeowner, I will definitely use them again and recommend them to everyone
I had 3 toilets replaced by CK's Plumbing on Oct 31, 2022. Tim & his helper did an outstanding job in just a couple of hours. I couldn't have asked for better service! Thanks to Tim & CK's Plumbing for a job well done!
Chris & Ray did a great job! Will ask for them again for future plumbing needs.
Andrew Barksdale
10 years ago
Our water heater went out at 11:30PM on Saturday night. CK's contacted me promptly on Sunday about a Monday AM visit to offer a proposal. Chris Kousis got to the house and got me a price Monday morning and was able to have the new water heater in place by 4PM. CK's was courteous, prompt, professional and friendly. The pricing was completely in line with what I had in mind. Thank you Chris!
Called these guys out of the blue after reading good things online and they came out within 24 hours. Tim and Justin were fantastic and explained everything to me, even stuff they didn’t need to. Very professional and conscientious. Highly recommended.
Called CK's when I had some issues with my plumbing. Their tech Kyle responded and was very helpful and professional. I will definitely use them again if I ever need them
They are always extremely helpful and quick to get here. We've had a few emergency leaks within the past month and they have been very responsive and thorough with regard to resolving the issues. Highly recommend!
A waterline came loose under a vanity sink in my master bathroom. This resulted in most of my downstairs being flooded and the hardwood floors needing to be replaced/refinished. I contacted CK's Plumbing to do the plumbing work that was needed. Ray and Chris did the removal and reinstall of a toilet, sink, and dishwasher. They also replaced a pressure release valve and replaced all the faucets in the master bath vanity sinks and the soaker tub. They did an excellent job on all their work. I highly recommend them and the folks at CK's Plumbing.
Scott McCloskey
a year ago
Happy to use CK's Plumbing again to fix a toilet tank leak issue. Ray and Chris were friendly and knowledgeable and took the time to describe the problem and solution.
Came out to the house the same day I called and were extremely nice and fixed our issues quickly will definitely be using them again in the future
Incompetent and a waste of money. I was having issues with my water heater and water pressure. When I called in I explained the issues to them they assured me they could help. They could not. They incorrectly identified my water heater as shot and needed replacement. It was not, it was simply leaking at the pipe connection and after hiring a competent plumber they replaced the connection and the water heater worked perfectly.
After explaining everything to them and giving explicit details I incorrectly assumed they would not need to be babied. I was wrong. Why you may ask? They said they didn't know where the well was shrugged and gave up.
1. A quick glance in the front yard would reveal the GIANT insulated fake rock obviously containing the top of the well casing.
2. That's not really even all that relevant, the tank and pressure switch are in the crawl space whose location and access I detailed over the phone.
TL;DR : They lied to me and charged me for nothing but coming out and giving misinformation.
Betsy Otoole
4 months ago
Chris R and Raymond were great! They were quick and professional and explained everything thoroughly to make sure I knew my options and pricing before beginning the work. Highly recommend!
Used these guys again for a clean out pipe issue- again had great customer service from Chris R, Esteban, and Jerry. Highly recommend, you won’t find better AND they are very reasonably priced.
Chris & Ray did a fantastic job fixing a shower leak!
Allison Harris
a year ago
I used other plumbers until Ck's Plumbing was recommended by a friend. They have done several jobs for me over the past few years and the level of honesty, professionalism and knowledge their team brings can't be beat. I can't say enough great things about them.
philip valente
2 years ago
Great plumbers
Fast service
Job done right the first time.
Had a regular changed on a holiday weekend, fee was not cheap. Plumber was at my door less than an hour after i called.
C-K Plumbing re-piped our 3000 sq ft home in March 2020 replacing the polybutylene pipe with Pex. Beyond the piping, they installed toilets, shower and sink faucets, shut off values, pressure regulator and water heater leak shutoff. They completed the job in one day and their pricing was the best of the 3 quotes we received.
Our experience working with Bob, Chris and their team was remarkable. They met every commitment date quote to finish, honored all of our requests, were courteous, friendly, and were excellent at communicating. Of all the contractors we’ve dealt with over our 30+ years in Raleigh, C-K is a shining star.
Most professional co. I have used in years. ANDREW & DOM did an outstanding job on a complicated install. Will call them for any future plumbing needs.
Quick response, for a lot of little projects, and very easy and quick to schedule. Final price was a lot less than estimate, and Chris and Ray were very professional and helpful throughout the process.
Mike Santowasso
a year ago
Our gas water heater died a quiet death late Thursday evening. With a holiday weekend and a major winter storm approaching we figured we were in for a long weekend of cold showers.
Only a few water heaters will fit with the venting system in our old house, so I had googled the model of our current heater to identify models of heater I knew would fit. CK’s plumbing was identified as a dealer for that brand of heater (State) and Angi’s list showed very good reviews for the company. (I had also called our usual plumber, but they were booked for the day, not surprisingly.)
I called CK’s just after 8 am Friday morning. The woman I spoke with was very knowledgeable about the particular dimensions of the heater we needed and was able to confirm the model I had identified should indeed work with our venting. She then told me they had just had a cancellation, would get the specific heater ready to go at their warehouse, and said a plumber would be at the house by 10:30. She also proved a quote on the installed price.
I was then called by Ray, the plumber who would come to the house, and we spent a few minutes discussing the details of the heater, how the current heater was installed, and he asked I text him a few pictures of our current set up.
To shorten a long story a bit, Ray and Chris arrived at our house at 10:30 and we had a new gas water heater installed and running by 11:30. Both Ray & Chris were very professional and provided a very good rundown of the work they had done, the equipment installed, and tips on maintenance. The price quoted was the price charged.
In the end, we must be living right to have a new water heater installed before lunch the same day we called, but regardless CK’s Plumbing did a great job for us.
Paul McCauley
8 years ago
Polite, punctual, efficient -- figured I had to replace the main shutoff valve for my residence given the age of the fixtures. Their personnel quickly diagnosed and explained the problem clearly and saved me the expense of purchasing a replacement valve. I already know precisely who to call for future plumbing issues.
Michael McCormac
6 years ago
Always get prompt response or an appointment when I need it. Plumbers are always on time, polite, and effective. Prices are good compared to others that I have used. Recommend CK's highly
Cindy Robertson
9 months ago
After discovering our water main was leaking, we contacted CK's
for repair. Tim and his partner came out the same day for inspection and returned for repairs the following week. Tim answered our many questions about the process. He was careful maneuvering the installation around the irrigation system as well as the landscaping. The whole process was seamless and efficient.
Piyush Garyali
6 years ago
I had CK's rebuild the tank for the guest toilet and take care of other small issues. I was very pleased with the work. The guys arrived on time and did an awesome job. Great service and price. I will call CK's again if needed and I highly recommend them.
Wally Chaplin
8 years ago
Kyle showed up on time on a Saturday. He was very professional and thorough in checking out our water problem. We had no water flowing from our well. It turned out to be a failed well pump plus a couple of other hookup problems. Kyle connected us to a neighbors outside faucet so we had water until he could return on Monday with a new pump. New pump was installed and water is now flowing. Great Job! Kyle and his helpers were very friendly and courteous. I'll use CK's Plumbing and Backflow again!
This is the second time we have used CK's and we have been very pleased. Kyle was our technician both times. He was polite, on time and knowledgeable. The response was very quick and the problem was solved. I would call them again should the need arise.
amber stotesbury
9 years ago
Had an issue getting hot enough water and we figured since our water heater was 14 years old it was starting to go. So I called CK and he came out pretty quick for us. The plumber was really cool and clean cut. He took one look at our water heater and got in there and found our issue. Adjusted a part behind the machine I didn't know existed and gave me an easy to understand explanation and even complemented whoever had originally installed the machine, saying it was a good job because of this and that procedure, which means he more than likely has good work ethic as well. Wanted to give CK a shout out because jobs like this are usually a shot in the dark with who to call! This is based off of one experience btw, but when our unit does crap out finally we will call them again.
William Chase
2 years ago
Tim and Juan came out to repair a leak in our shower and gave us several options on how to perform the repair based on our budget and the level of effort for the work. They were on time, did a great job communicating the problem and proposed solutions, and were able to fix our leak quickly and efficiently. We have used CK's for various repairs and they have always been great. Their prices are reasonable and they definitely make an effort to accommodate customers facing an expensive repair. I would definitely recommend CK's if you have a plumbing issue.
Jerry and Bryson were awesome. Super professional and knew exactly what to do. Not only was the clog removed, they sealed off the drain above and below the sink. Now we do not have to do anything else because the matter is resolved inside and out. For any sporadic clogs or issues, do yourself a favor and contact CK's - you will not be sorry. They get right to it, resolve the issue and they do not hand you a scary bill at the end of the job. Thanks again Jerry and Bryson!
Mandy Sandoval
6 years ago
Great and dependable service at a very reasonable price. Sean was on-time, efficient and polite.
The only negative is that a same day appointment wasn't available. I called on Monday regarding our leaking water main and the earliest appointment I could get was Wednesday morning.
I would definitely call them again if needed.
Chris and Ray were great.
Highly recommended!
Don Hazelwood
3 years ago
This team answered the phone on the weekend - were here on Monday to quote, installed on Tuesday. Everyone else that came hemmed & hawed about the location of some stairs - didn't seem to phase this team - hot water heater was installed in a couple of hours and at a great price too. I highly recommend CK's and they're my plumbing team of choice!
Thank you for the great work!
Michael Mayo
11 months ago
I've discovered that when the line from the house to the street backs up it is truly a mess. These folks came out on a late Friday afternoon, quickly diagnosed the problem and repaired it. That's all I could ask for, but I got someone easy to work with too.
Matthew Little
a year ago
Nick was fantastic! Found an issue that would be hard pressed for any plumber to find. Stayed late and did an outstanding job. Will use again!
Michael Richardson
a year ago
I've now used CK 3 separate times and been impressed every time. This time it was the main sewer line. I got to actually watch the camera go down the pipe. Now it's unclogged and I know exactly what everything looks like down there and what the weaknesses of it are. Very affordable, quick, and professional.
David Readling
2 years ago
Our irrigation backflow preventer's relief valve failed yesterday. CK's team of Raymond and Andrew replaced the unit today (it was 28-years-old - time for a new one), and I feel I have to comment. They are both professional, personable and knowledgeable, and quickly completed the task. I will call on CK's for all our plumbing needs, and suggest you do the same. Thanks, guys!
Ray and Chris were a pleasure to work with. Very professional, efficient, communicative and friendly. Best value I could find. Very efficient installation. No impact on the premises except for new water heaters. They were extremely tolerant of my repeated questions, delivered to them while they were taking a lunch break -- after they had performed the service requested. I highly recommend CK's Plumbing and will definitely call them again for any future plumbing need.
Fast, efficient service at a fair price! Team members were extremely friendly and helpful to answer questions and provide unbiased information.
Tim and Charmain Wallace
5 months ago
I called CK yesterday about replacing my hot water heater was given a price over the phone I immediately told them to do the work the technicians arrived early for my install today and in an hour everything was completed . Chris and Ray were an awesome team and they answered every question I had . I now have a plumbing company that I will use in the future . Highly recommend calling these guys first .
Morgan Willer
2 months ago
We’ve had them out to our home on several occasions for installations and repairs. Always reasonable, kind, and great to work with! Highly recommend!
Jess Ferguson
8 years ago
Highly recommended. Arrived in less than 10 mins. & fixed a burst pipe in less than 10 min. Prices were extremely fair, and you could tell the guy was not trying to rip off a single woman. Great experience!
Chris and Ray from CK’s were early coming to my house. I am already going to have a hot water heater put in by them. They came out to fix a running toilet and look at a water leak in my front yard. They were very polite and friendly. Told me the alternatives in fixing the problem. They will arrange to do all the work on one day and are giving me a discount on my hot water heater replacement.
Can’t wait to get everything done.
The office staff is also so nice to talk to and are very helpful
Patsy Kallicharran
3 years ago
Many thanks Jerry for caring about the Carbon from my Water heater due to a bad roofing job. I appreciate all you did and your collaboration with the roofers to fix the issue the correct way and not give in to their quick fix solution. Well done !
Edit 8/19/22:
Had Tim and his apprentice come out to fix a leak in my water heater. Again, it was very simple to set up an appointment (there was only ~3h between my call and them arriving) and they were quick and professional in repairing my water heater. I'm very happy with the service and will certainly be using them again if the need arises.
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Original review:
Just needed a backflow test. They were easy to schedule through email, very responsive, right on time, and quick to get the job done. I'll certainly be getting a hold of them next year for the same thing.
Chris and Esteban did an excellent job and completed it quickly and professionally. Highly recommend and will use for my future plumbing needs.
Emily Connors
9 months ago
Chris and Ray were great! They arrived on time and were polite and professional. They quickly resolved a slow drain, helped me understand and set controls of my tankless system while it was being flushed and discussed preventative maintenance needs to ensure efficiency and reliability. Thank you!
Chris and Ray were great, exceeding all expectations.
Jerry (Tech) called ahead of time to advise of arrival & was punctual.
Work was done in a manner one would expect of a professional individual like Jerry & he delivered!
Have used CKs before & would do so again!
Curtis Gardner
3 years ago
We were trying to have a water filtration system installed and having an issue getting anybody to accept the task.
Nick came in and did a highly professional installation. Not just with plumbing aspect but also with the third party filtration equipment. Also, my wife requested that a utility sink be installed. She was much impressed as well as he did some add.work that improved the stability of the sink.
Highly recommended.
The tank in our hot water heater started to leak this morning and with CK's Plumbing & Backflow's help we had a new water heater within a few hours. Juan took the time to answer all of my questions and made the whole experience go as smoothly as these types of things can. Thank you!
Chris and Esteban took care of our annual tankless water heater service, and they were outstanding. They were friendly, professional and showed up on time. We couldn’t be more pleased. Thank you.
Kathleen Carrell
a year ago
The Sat. After Thanksgiving our main waterline to our house went out. It was a very very bad situation. We called CK plumbing and Chris responded immediately and worked with us throughout the day providing guidance and options. He was great at both counseling and providing guidance in a bad situation. Mark helped
Install a temporary line and then Chris and Ray finished up the job today. They were focused on how to install the line in the best way possible to manage impact to our landscaping and efficient ($) design of getting water to the house. They were patient with our questions, helpful, and also flexible as we work
from home. The ultimate boring underground and impact to the yard was necessary, but it looks ok. Thank you for helping us and trying to minimize the landscape impact. Well done. Thank you!
Liz Hubbard
11 months ago
CK's Plumbing repiped all of the old polybutylene piping in my house with PEX. I had a good impression of them from day one when a tech came out to my house for the quote; he was very professional and knowledgeable and explained everything they would do during the service, and the quote was very reasonable. They also had a much faster turnaround time than any of the other companies I spoke with and were able to schedule the repipe within a couple of weeks rather than several months out like I was told by another company. They replaced all of the pipes in my house in a single day. I had one small issue (a leak behind my fridge) following the repipe and they sent out a tech promptly the next day to fix it, and I've had no issues since. Due to an issue with my water meter shutoff valve, and to no fault of their own, they were not able to replace most of the pipes in my crawlspace the same day they replaced the pipes inside my house. Their office staff was very patient and understanding as I worked to get the shutoff valve fixed, which took me a few months due to a misunderstanding with the city and my HOA (their was a dispute over who the water meter valve belonged to). When I finally had the shutoff valve fixed, CK's promptly replaced the remaining piping in my crawlspace in just a couple of hours. I would definitely use them again and recommend them to anyone who is looking for a reliable and professional team.
Kyle and his team did a great job in replacing the water main valve, all kitchen and bathroom faucets and fixing a leaking bathroom tub. The work was done thoroughly and efficiently. Kyle and his team were professional and very helpful in explaining of any potential problems. I would definitely use CK Plumbing’s services again in the near future.
We were having problems with our toilet leaking and it was impacting our water bill. Chris and Ray came out to fix it, calling to let us know they were on the way. They were both friendly, professional and very efficient. They identified and fixed the problem quickly and the cost was reasonable. Great to deal with, I will definitely use CK Plumbing & Backflow again, and will request Chris and Ray to do the work. Highly recommended.
Let me say this is my new go to plumber. They were very responsive, professional and I am pleased with their work. I also received a phone call when they were on their way to the house, Nice!
CK’s Plumbing has always repaired any plumbing issues we’ve had quickly and competantly. I highly recommend them!
Tanya Henninger
5 months ago
We have used CK's Plumbing for a handful of small jobs over the past few years. Each and every time, we experienced consistently professional, quality And reliable service. Their customer service is top notch, from the person who answers your call to the plumbers performing service. Everything was clearly and confidently explained to us and assured the job was done right. We appreciate having confidence in a good plumbing company. Thank you for your good work.our most recent call was for toilet installation, Chris and Esteban were courteous, knowledgeable and efficient in the installation. Worked very neat and clean and on time. Thanks!
Ck plumbing comp is very good..Nick has done super nice job @ our home . Fix a KWC comp faucet put new cartiege .and install New Moen fix..in guest bath.Excellant job . Came in time with best helper..I am very satisfied with comp and GM Sondra..She is followup on job being done with right.that was nice.well done ..WE will use in future....
Prompt Arrival
Notified of arrival by the plumber
Assessed the issue
Resolved the issue
Price was expected
Cameron DiPasquale
9 months ago
Excellent service and pricing! Michael and Juan were great to work with. Highly recommend.
Rosemary Beatty
3 years ago
I would highly recommend CK's Plumbing. Nick was extremely professional, knowledgeable and explained what to expect prior to beginning the work. He arrived ON TIME (almost not heard of anymore). Nick provided AWESOME MEMORABLE customer service (almost not heard of anymore). The cost was reasonable and FAIR (again, almost never heard of anymore). He replaced/repaired a leaking pipe and installed a new faucet while he trained an adorable new employee (Justin). This was my first experience with CK's Plumbing and because of NICK and the experience, I will recommend CK's Plumbing to everyone, especially my family and friends!!!!! HUGE KUDOS to NICK. He should be named: Nick is the bomb.com
From start to finish CK's Plumbing did a fantastic job. Juan & Michael are the technicians that replaced our water heater. They were kind, knowledgeable and did great work!
Kathleen Rosendale
9 years ago
I recommend CK’s Plumbing & Backflow without reservation!
The service was timely and clean.
Chris Kousis was highly professional and fulfilled all aspects of the work as promised! Our hot water heater broke and we were taking showers the same day!
Definitely call CK’s!
Wendy Jackson
8 months ago
Tim did a great job. He and his partner were polite, efficient and did a great job!
I've used CK's twice now and continue to be impressed with their professionalism and workmanship. This time we had a toilet that needed to be replaced and Ben and Jose were as good as you can ask for in terms of quality of work and personability. These guys are really easy to work with and do a great job every time, best in the area hands down.
Very pleased with recent installation of water tanks. Pricing was fair and team and service was excellent.
Kyle and Dan did a great job repairing my main water line today. Arrived early and started right away. Found the leak and did the repair quickly and at a very fair price. Will definitely call again and any future plumbing needs
Great experience using their service as a first time customer. Chris and Ray were extremely professional and easy to work with. Both were very friendly and assisted me with my clogged garbage disposal. They also gave me tips on how to unjam and prevent future clogs in the disposal. Plus, the added bonus was that they were right on time and I did not have to wait around for them. I will definitely work with them again for any future issues.
We had a new faucet and garbage disposal installed. We will definitely use them for future plumbing projects. Jerry and his assistant were great! We are so happy with their work.
Donna Mortenson
9 years ago
On Sunday night, December 1, 2013 discovered a flood of water under sink from garbage disposal. On Monday night after the disappointment with another plumber, I checked Google for the closest to my house which was CK's Plumbing. Bob, Chris's Associate, called when he said he would, arrived on time, replaced the garbage disposal in record time, within 20 minutes. Excellent work, professionalism and reasonably priced. I was totally impressed and would highly recommend to anyone.
Our thanks to Chris and Ray from CK Plumbing & Backflow for their timely response for the service on our tankless water heater. They were courteous professionals doing their best work for us.
Overall, CK's Plumbing has been great from installation of the tankless water heater to servicing it when needed. We would gladly recommend them to anyone needing plumbing solutions.
Today was my second experience. Everything went smoothly, price was reasonable and I'm very happy. Nice guys.
So we've been using CK's for a couple of years now and have been immensely satisfied with their work and their customer service. Their office staff are very polite and easy to reach. Their estimates are reasonable, easy to obtain and, I believe, free. And all of their plumbers and helpers we've interacted with have been kind, professional and very helpful. We hired them for the first time after a different plumber we'd used before became difficult to reach and their office staff just left us hanging. Since then we've actually had to hire them to re-plumb our entire town home. (We had some old polybutylene piping break and our insurance carrier said they'd drop us if we didn't have it removed and made any further claims.) They were very kind and helpful as that was a stressful process and they got the work completed in time and on budget. We did contact a second reputable plumber to compare pricing - the total costs were close to 10K dollars - and when the second plumber came in a little lower they agreed to come down and match that price. Which was great because we were very happy with their previous work but just needed to be responsible given the huge scope and cost of our work. Anyway, I'd highly recommend them if you are looking for a plumber.
Had a water heater leak and was quoted a ridiculous price by another plumbing service. I called CK’s Plumbing and Bob came out to the house, inspected the situation and gave me a quote immediately.
Sean and Dom came to my house to install a water heater a few days later, I was getting the heater from elsewhere. They arrived at the time they said they would. They did a phenomenal job- super clean and efficient job in installing the heater and in replacing the pressure reducing valve. But the big surprise here is the level of quality and the final cost was the same as I was quoted by Bob. Thank you Sean and thank you Dom.
I’m so happy I decided to give your company a try. Would highly recommend CK’s Plumbing.
bernetta james
3 years ago
Two days ago - CK's Andrew & Dom showed up on time, introduced themselves, and went right to work replacing my water heater. The new water heater works perfectly, and the price was as proposed. Before they left they explained certain functions of the new water heater, and ensured that the area was at least as clean as it was when they arrived. Excellent. I have found my new plumber!
I had a series of plumbing issues and C did a great job on all of them. They are prompt, polite, and willing to work hard to finish the job in a satisfactory and very reasonably priced way. We have used this company before and now would call no one else. These people are great. Kyle has been especially terrific and will not leave until the end result is perfect. I would not think of using anyone else other than CK.
Kristin Henry
2 months ago
Bit of an overdue review - CK's Plumbing came out November '22 after we found an issue with our hot water heater. They had me provide some information about our existing HWH so they could be prepared for either repair or replacement. We ended up replacing it due to the age and type of leak. Tim and Justin were excellent with keeping me informed and working both quickly and neatly. In only a couple hours, we were set up again. The HWH we went with works well and we've had zero issues since. I recommend CK's for sure. Thanks again to Tim and Justin!
We have had CK's Plumbing come out a few times for a few different issues with our new home. Every time they've been professional, efficient, knowledgable and reasonably priced. We appreciate their great service!
Bonnie Weaver
3 years ago
Very quick response! They arrived within an hour of my call. Fixed the problem quickly and professionally. Very personable and easy to talk with. Found them through Next Door Neighbor. Highly recommend!
Jonathan Glass
6 years ago
I have used these guys a few times now and I am always impressed with them. They are friendly, fast, and accommodating. Also, I never feel like they are out to charge me for every little thing. Would absolutely use them again and definitely recommend them to others.
Courtney Osgood
a year ago
Highly recommend! Bought an old house and with it came a few plumbing issues. Have had to call CK a couple of times now (for different things) and every time they're professional, efficient and very reliable.
One of the most recent issues, Chris and Ray came and what started as a simple fix, turned into a much larger issue - (again, old house!) but the crew was committed to fixing the problem and did just that! Really appreciated the time and effort put in and happy to report - no issues now! :)
Very prompt, called first as promised, and provided excellent service. In particular, the technicians were very polite and friendly. I enjoyed working with them.
Ray and Chris arrived on time. They were professional, friendly and did an excellent job. The cost was very reasonable for the quality of work. I will use them again when needed.
Rebecca Randazzo
a year ago
2016 -- Initial Review: Being new to Raleigh, we had no idea who to call for our plumbing needs. I called Chris at CK's for an estimate on a Sunday to replace our 50 gallon gas hot water tank that had sprung a leak. Not only did he answer personally on the weekend, but told us we were being grossly overcharged. We had gotten a free estimate that was over $1,000 more for the same job from a highly publicized national company (their name rhymes with tota-tooter). We were going out of town the next weekend and it was important that we get the issue taken care of immediately before it got out of control and flooded our house. They squeezed us in the very next day -- Chris came personally to do the job -- and were done in less than two hours. Thank you, Chris! We now have found our go-to plumber! I could not recommend this company enough!!
2022 Update -- On Saturday night we had our toilet spring a leak in our downstairs half bath. It flooded half of the house. We couldn't even turn the shut off valve the whole way off because of it. I called CK's on Monday morning. By 1:00 pm they came, fixed, the issue and left. Chris and Matt are the best!!
Nick Venturini
9 months ago
Juan and Michael showed up exactly on time. They immediately found the root cause of the issue, gave me a reasonable quote and made the fix and install very quickly. They also resolved another issue we have been having and gave a few helpful pointers to us. Overall 5 stars, we will be using again but hopefully we wont need to.
I called CK's Plumbing & Backflow because my water heater was leaking. Not only were they able to come out the same day, but Sean also called me to let me know when he was on his way. He was friendly, informative & finished the job quickly. I received great customer service from the moment my call was answered until the job was finished. Because of that & Sean's job well done I will absolutely be using them for all of my plumbing needs
Brenda miller
7 months ago
Needed two hose bibs replaced. Were very professional and did a great job in a timely manner
I've engaged CK's plumbing for several projects and have been pleased time over time (repairing gas leak, repipping water filtration system, new toilets, etc). Their work is top notch and their pricing is fair (more fair and honest than their larger competitors).
The technician we've had each time was Nick. Nick is excellent. Super easy to engage with, honest, willing to talk through questions and walk through the work he's done. He's an example of top tier professionalism in the plumbing trade and is the reason I will continue to come back to CK's for all our plumbing needs.
I highly recommend CK's plumbing, and would specifically request Nick if he's available.
Steve Bennett
6 years ago
Fantastic, prompt service! Friendly and competent. Will definitely call again if we have any plumbing issues!
Sharon Trainor
2 years ago
Tim and Juan went above and beyond my expectations. They were very professional and courteous and made sure the job was done correctly. They left my kitchen in the same condition as it was when they arrived. They wore masks the whole time and were friendly and easy to speak to. I will always use this compan!!!!
Chris and Roy came out after Bob assessed the leaking hot water heater AND the inability to turn off the main water value in my condo. Since I live on the fifth floor, it’s so important to me and my neighbors to have safe water system.
Chris and Roy were so pleasant, were early to my house, and finished on time. They were great to work with. This is the only plumbing company I will use from now on.
Below are before and after pictures on my now-safe system.
Medina Musawwir
4 years ago
Great Service. Shawn was professional and efficient at diagnosing and fixing my leak. Thanks again!
Ashley Meyer
10 months ago
Chris and Ray arrived promptly. Both were friendly and professional. They quickly found the problem with my hot water heater and since it was not repairable, they installed a new one. I highly recommend them and will definitely use them in the future
When we our water heater replaced, we called CKs for help. It was Dec 26th, I called at 9AM and by 4PM I had a brand new hot water heater installed! The price was right in line with other quotes I had, the work was perfect and everyone was very friendly. I just found my go to plumber!
Chris and Ray installed a water heater in an outdoor Aqua Hut for me yesterday. I really appreciate their attention to detail the time they took to explain my options and the pros and cons of each. They clearly care about having satisfied customers. The job was well done and they made several improvements to the gas and water connections. They even worked through an afternoon rainstorm to get my service back as soon as possible.
Conrad Harris
6 years ago
Quick response and good communication, repairs were thorough.
Malissa Sharlow
5 years ago
Sean arrived during the arrival window. He was friendly and had answers to my questions right away. He also earned credibility with me by recommending against a project that would have made him a lot of money. This showed me that he cares more about his customers and service than he does making money off someone who doesn’t know anything about plumbing. Thanks Sean!!
called late on a Friday afternoon for repairing a drain line. prompt service Saturday morning. Fixed everything quickly and very professional.
Very prompt and got here on short notice, fixed the problem perfectly, friendly, and knowledgeable. Thank you Nick at CK's! --Brian
Eric Krauskopf
7 years ago
CK's was very fast to call us back after we submitted an inquiry on their website. Their staff that came out (Bob and Emmett) were extremely friendly, professional, knowledgeable, and efficient. They fixed our problem for a very reasonable price. We will definitely use them again in the future.
Michael Goldstein
a year ago
My sink and dishwasher had gotten clogged around 5:30 last night, and with 2 small children, not having a sink or dishwasher is...difficult. I called CK's Plumbing and spoke with Nick, the tech who was on call. He was professional, friendly, on time, knowledgeable, and overall made the experience as painless as possible. I had a great experience with him. Highly recommend!
Chris was recommended by someone we had used before but could not fit us in. Chris showed up quickly and stopped and repaired the leak to a pipe as well as replacing the old cut-off valve. He was professional and stopped the problem from getting worse. Highly recommend!
Unfortunately, my hot water heater decided to go out the day before it snowed. Of course I didn't find out till 6:30pm that night. I called CK's Plumbing and they were about to squeeze me in the next day even though I had called at the last minute. Chris, the owner, and Bob came out on time, were able to replace my hot water heater quickly and haul away the trash and the old one. I have also had CK's Plumbing replace several toilets and a hot water heater at a rental house. I have always found them to be very professional and honest. I would recommend CK's for all plumbing needs!
Juan and Michael were so polite, professional and very patient with me. It’s not often you find that when having service done to your home. They are rare individuals. Thank you for fixing my home.
Very professional, fast and a reasonable price. Fixed my leaking pressure valve in a short amount of time and minimal inconvenience.
Jaimie Bertino
5 years ago
We had a hot water heater replaced by Nick and Juan today. They did an outstanding job. They were prompt, courteous, professional, explained everything to me before they did anything and cleaned up after themselves when they were done. I highly recommend them to anyone else. When we have plumbing needs in the future we will be calling on Nick and Juan and CK's Plumbing and Backflow!
Sean was efficient, professional and clearly explained the job and the pricing ( which was very reasonable). We will be using this company
(and Sean) again!
Kyle is an extremely professional, pleasant, and intelligent young man. He has been to my house several times and has always resolved my plumbing problems knowledgeably, efficiently, and for a reasonable price. It is a pleasure to do business with him (and with CK's Plumbing, in general). I highly recommend Kyle and CK's.
Chris Johnson
7 years ago
We recently discovered that our hot water heater had blown up under the house and was blowing hot water all over. I called CK Plumbing that morning and they quickly came out within a couple hours to evaluate the situation and returned with a replacement water heater. The employee's that showed up were courtious, clearly explained the best course of action, how much it would cost and how quickly they could do the needed work. From the time I called to finish was about 5 hours which is great when calling at the last minute right before the holiday weekend. I can't recommend them enough. I am extremely happy with their work and will definitely use them in the future for any plumbing needs I might have.
I've had two great experiences with CK's Plumbing in the past year. Last summer, Chris and his team replaced a tank water heater in my attic with an exterior tankless water heater. This month, Sean fixed a leak in our upstairs bathroom. A very professional team, responsive, and services are reasonably priced. I'm very happy to have found CK's and would highly recommend their services.
We had a leak under our house and called CK's based on recommendations from neighbors. They had to come out several times for what we learned were deteriorating pipes. Today Nick and Blaine came out to replace all the pipes tied to our Apollo gas system. Not only did they replace what we contracted for, they realized hot and cold water pipes were reversed thus reducing the efficiency of our heating system. They did not leave until they fixed everything. Professional, prompt, knowledgeable, courteous, great customer service, I highly recommend them.
I've used CK's Plumbing and Backflow twice so far and both times Kyle came to my house. Excellent work. Answered all my questions and ran through my options.
I called CK's on a recommendation from a friend. They came out and replaced my Rinnai tankless water heater. Jerry came out on the same say and gave me a detailed estimate. The estimate was more than I was expecting, so he carefully explained to me what was different about the newer unit, and why he needed to move it to bring it up to code. Even though I believed him, I still got a second bid. Guess what, it was EVEN HIGHER, and they didn't give me any of the detailed explanation that Jerry did. I contacted CK and asked them to do the work Chris, Ray, and Bob came out and explained the whole process again, and they said they'd do what the could to minimize the move costs. They were able to trim out some of the needed rework needed and reduce the overall project costs. I appreciated their honesty and efforts to keep the price reasonable. I'm really happy with the work, and glad they were recommended to me.
CK's Plumbing Thank you!! We live in Fuquay and are on a well. We have been having issues with our water and the hot water heater so we contacted CK's because a friend recommended them to us. Great decision!!! Chris & Ray did outstanding work!! They were both super friendly, professional, on time, and easy to talk to. They explained clearly what they were doing to fix the problem. They answered all my questions. If you need any pluming work done do not hesitate call CK's they take great care of you!! Thank you again!!
Kyle and Dan were so polite and made sure I knew what they were doing and why. They provided an estimate I could ponder and discounts for performing multiple jobs! Very helpful, thanks.
Esther graham
5 years ago
The technicians were great, very neat and clean as they worked, completed the job quickly and efficiently. Would not hesitate to recommend them to any one. 5 stars for sure!
Highly recommend! Easy to schedule quickly and very transparent about pricing. Most important is quality service. Tim clearly takes a lot of pride in his work. Not only did he and Justin do a great job with a faucet replacement and toilet fix, but Tim also figured out that our issues were symptoms of a bigger water pressure problem and fixed that the same day too. He saved us a lot of potential future headache! Tim patiently explained everything they did and how we can maintain it well, which we really appreciated as new homeowners. I hope we don’t need plumbing services again for awhile but when we do, we will 100% call CK’s.
Chris and Ray are fantastic! They were on time and finished earlier than I planned which worked out great because then they had plenty of time to answer all my questions and show me what they were talking about. These guys are very patient and personable, and I learned a lot from them. They even picked out some old bricks for me while digging the trench in my front yard. I've been working on collecting them since I got my old house and they were so kind to humor me and do that little bit extra 😃
5/5 I'll be asking for them when my next plumbing project or emergency comes up.
Bobby Williams
7 months ago
Squeezed me in when others turned me down. Having water might not be important to others but it is important to me. Thank you CK!
Allen Blanchette
3 years ago
These guys were fast, honest, thoughtful and polite. They actually saved me money by explaining available courses of action. The cheap fix often times is the most costly especially when dealing with high pressure water. Thanks keep Sean happy. He does a great job!
Harrison Fence
11 months ago
CK's Plumbing provided excellent customer service. The installation crew of Chris and Ray were hard working and so personable! They were certainly one of the best service crews that we have had at our office. They went above and beyond to get the job done.
Excellent service. CK Plumbing was quick to respond and address all our concerns. Tim at CK Plumbing was by far the most knowledgeable, most experienced and most skilled technician we’ve encountered. Out of 5 contractors, Tim was the only one able to quickly and correctly diagnose the problem and propose a solution that fully addressed the issue and at an affordable rate. Thank you Tim and CK Plumbing!
The crew did a great job installing our new toilet and fixing our shower. They were courteous, professional, and did excellent work at a great value. Tim was particularly helpful in making sure everything was working properly and helping us save money on repairs.
Keith Vincelette
8 months ago
We had a polybutylene pipe develop a leak above our kitchen and the water started pouring out of one of our recessed lights. I called CK's Plumbing and they were able to send a plumber out within 3 hours.
Tim and Joey were very professional and quickly located the suspect hot water pipe and repaired it in no time with minimal tearout of the ceiling and wall. I truly appreciate their knowledge, cleanliness, and professional attitude. They not only repaired the leak, but went above and beyond to postulate possible causes and tested some of those theories on the spot. After determining an additional issue with my water system, they offered to rectify it on the spot.
I truly appreciate their efforts and have already recommended CK's Plumbing to a couple neighbors who have the same issue that caused our leak. It is a comforting feeling to know you have access to a company like CK's Plumbing.
Mike Devine
11 months ago
Always fair, punctual, and prfessional.
Diana Marquette
a year ago
Really good service. Explained everything. Helpful and friendly.
I was very thankful that Ron and Justin fit me into their day first thing on a tight holiday schedule. They were smart and friendly and fixed what could have been a very messy issue right away! I would recommend CK's Plumbing & Backflow any day of the week. Thanks and Merry Christmas 🎄
Michael Thomas
2 years ago
I don’t normally write reviews but I had to take the time to write this one in order to help someone else who may need plumbing services. I had a 2-4pm appointment and after calling in advance, “Sean” showed up at 2:30. Two of our toilets appeared to be slightly backed up along with our garbage disposal. I’ve never needed a plumbing repair, but I’ve heard horror stories about high trip fees and prices. After pointing these items out to Sean, he carefully analyzed and started to troubleshoot each item. He was able to describe in clear detail what was taking place at each location. After that he gave me options to choose from in order to address my concerns. Sean was honest and appeared to really have my best interests in mind. I am glad that Sean came out and that I chose CK plumbing, they really exceeded my expectations and at an affordable price as well. No need to dread calling a plumber, just call CK plumbing.
Savannah Ziegler
4 years ago
WOW, what a great experience and the most beautiful business card I have ever seen! Super speedy and great pricing!
Jerry could not possibly be any more pleasurable a person to meet.
My husband called CK's Plumbing on Sunday about a leaking water heater. Chris showed up Monday around 10 am and had it replaced by 1:30 pm. Along with the hot water heater, he repaired the toilet in the master bath and put in an outside faucet on the back of our house. He and the two gentlemen who came with him, were professional, friendly, and punctual. We were already aware of a ball park price for replacement of the water heater and Chris was right on target! I confidently recommend CK's Plumbing and Backflow.
Sean and Alex came to address several issues, including the servicing of my tankless water heater, the testing of my backflow assembly, and a noisy toilet. Sean was very knowledgeable on all the equipment, and he did a great job of answering my questions and patiently educating me on systems that are unfamiliar in my new (to me) house. He also gave me advice on the reverse osmosis system here and suggested options to consider going forward. They were punctual, respectful and professional. Highly recommend.
Jonathan Torian
2 years ago
I had the pleasure of working with Jerry from CK's Plumbing! He was properly wearing PPE and took great care to respect social distancing. He was great in explaining everything he needed to do as he did it and successfully unclogging the drain under my sink. Very friendly and his helper (I cannot remember his name) was great too. These guys really seemed to put the customer first and I will definitely call them first if I need any future plumbing needs.
I had a hot water issue when the temperature was very low a few days ago. Called them to scheduled a checkup the same day. Only a couple of hours later, Bob from the company called, and asked me several simple questions, and told me it was a frozen pipe problem. He even told me how to fix it. No charge at all. Very helpful and very professional. Highly recommended!
Tim and Justin did a great job repairing our kitchen faucet and replacing a toilet. We were so pleased we had them come back to replace the bath sink and tub faucets. Highly recommended.
Imagine walking around your house on a Saturday afternoon 3 hours before your daughter's birthday party to discover your sewage sump pump was not operational. My next thought is how many plumbers would I need to call to get someone to come out and at what expense. After calling 2, neither of who could promise they would be there that day, I called CK Plumbing. Nick returned my call and while he was also unavailable, he asked me to send him some pictures. We got back on the phone and he told me some troubleshooting steps and then encouraged me to pull the nasty pump for further inspection. That resulted in fixing the problem and removing a lot of concern. Nick took the time to help me fix my problem, truly understanding the gravity of my situation. This company is now at the top of my list for plumbing needs!
Chris & Ray were top notch professionals as they reached out prior to the scheduled appointment to ensure they brought a correct replacement water heater if repair was not an option. They were on time & worked very efficiently. They took time to explain everything to me, as well as provide useful tips on how to extend the life of the new one. I highly recommend them and will certainly use them in the future on other needs.
Katie Furtick
10 months ago
Highly recommend Chris and Ray from CKs. They replaced the polybutelene piping in our entire house and out to the water line at the street. They also installed a new tankless water heater for us. CKs did all this in a single day. Their quote was less than other companies, and they were great to work with. I have confidence that we're not going to be having plumbing issues in the future. Thank you!
This is the second time Kyle has been out to my house (built in 1988). The first time he fixed the low water pressure by replacing a broken thing on the regulator and let me know that the pipes in the house are made of some material that was involved in a law suit. He fixed the problem quickly and it has not recurred. Today he installed a pressure tank and replaced the flapper on a toilet that had been running periodically. Kyle knows what he is doing. He does not pressure me to make expensive repairs. He's great. Thanks much, Kyle.
Great service ! Reliable, prompt on time ! Have use them about five times over last few years with good success.
We called CK Plumbing the first time to correct an installation that Home Depot did. CK Plumbing was great with that. Today we had CK Plumbing come out for a water stain we noticed in the ceiling. They are easy to contact, prompt with responses, professional appointment setting. They came to our house, wore masks and shoe-coverings and were very thorough and efficient with the service. They did not overcharge for their services. Wouldn't it be great if all businesses were run like CK Plumbing?
CK’s plumbing did an excellent job on a complicated project installing a natural gas line to my outdoor patio which is in a very crowded area. They hand dug the trench, passed inspection the first time and made sure I knew what to ask for when talking to dominion energy. All of the staff was very professional and timely to complete work. I highly recommend them for natural gas work!
Knowledgeable professionals who took the time to explain everything that may have caused the issue. This company will be my go to plumbing vendor for any issue I encounter in the future.
Annette Smith
7 years ago
Unexplained water leak losing 3-400 gals a day. Went on for two months.
First plumber came twice and could not find problem. Charged $250. Had Leak locators come out and then Kyle from CK's quickly found the source and repaired pipe. Professional, cool, courteous. Wish I had used CK's from the beginning. Also when quoting me a future complete 60' water line replacement, they were $400 less than the bad plumber who couldn't find the leak.
Use this company with confidence. They will be my go to plumber from here on. Hopefully it is showing 5 stars... I would give them 10 if I could.
Emergency hot water leak and few other issues resolved quickly and professionally by CK's (Sean and Tyler). Absolutely recommend!
I had a natural gas line installed for my new fire pit. The whole process from estimation to installation was great. Chris and Esteban were great to work with and very professional. I would highly recommend CK Plumbing.
Daphne McLawhorn
7 years ago
Yesterday morning I noticed I had no hot water in my house. Since it was a Sunday, I figured I was in for a few days of cold showers, and I called CK's Plumbing, a company I've used before and trust, for an appointment. Kyle returned my call 20 minutes later, was at my home an hour later, and had the problem fixed within half an hour. Long story short, three hours after I called, I was taking a hot shower. Excellent service, especially on a Sunday! Thank you, CK's Plumbing, and thank you, Kyle!
David Earley
4 months ago
Ray and Justin were great. Identified the problem, fixed it promptly and professionally, offered cost-effective solutions to other issues in the house instead of trying to upsell me, and total cost was reasonable. Highly recommended.
These guys were great. We were in need of service about six months ago, and I found them on Angie's List. They came out same day to address our water heater issues They were able to repair it quickly, instead of replacing the entire unit, which saved us a ton of money. And everything has been running great since. Thanks!
Haya Greenwood
8 years ago
These guys were great. Couldn't ask for anything more. Fixed the problem at a fair price.
Kyle and his assistant did a great job to replace my broken heater. They arrived on time and finished the work promptly. At the end, they also gave me advices on how to operate the tank and how to regularly drain the tank to prolong its lifetime. Highly recommended.
Our washing machine would not drain completely and water backed up into the utility room. In the assessment, Ray noticed our hot water heater had a lot of rusted water staining and was over 13 yrs old.
Ray and Justin replaced our galvanized drain pipe and hot water heater, not a pleasant endeavor. Ray kept us posted on every step and was very professional. I highly recommend Ray and Justin, as they worked very well together.
CK Plumbing and Backflow is fortunate to have great ambassadors out doing great work.
Jeff Butterworth
4 years ago
The whole experience was fast and professional, from setting up the appointment to the work being done. The technician wore foot covers in my house. For one problem I was ready to pay for, he showed me a free fix.
Kyle and Anthony did an outstanding job. On time, professional. They
ran into problems and the owner of CK's, Chris, came out to help in the pouring
rain. All of these guys were soaked as they tried to determine the
problem. They figured out it was the gas regulator on my gas meter. It
was the wrong regulator and had been on the meter for 15 years. I
called the gas company and they changed the regulator and that fixed the
problem. I would definitely use them. I did get another estimate from
another plumbing service and CK's was a within a few dollars. I went
with CK and glad I did.
Amanda Mennen
3 years ago
Excellent and professional service. Sean explained what he was doing and why, and I am very satisfied with the results.
Gwana Lassiter Arcuri
4 years ago
We are very satisfied with CK's Plumbing and appreciate Sean's promptness, professionalism and a job well done in hooking up our new sink, faucet and InSinkerator for instant hot water. We are sure to be calling CK's Plumbing for any future plumbing needs.
Sean Gasperson
2 years ago
CK's plumbing was prompt, knowledgeable, professional, and didn't overcharge us. We appreciate their work and will call them again in the future for our plumbing needs!
Barbara Mattox
11 months ago
Our water heater croaked on Saturday afternoon, I called CK's, and they were able to come replace it immediately even though it was Saturday evening by the time the replacement was finished. Juan was professional, communicative, and friendly, and he totally saved the day! We will definitely use CK's again!
Craig Andersch
6 years ago
Needed a last minute repair on a rental property and CK came through for us in a pinch. Communicated effectively and got the job done without a hitch. Will definitely use again!
Chetan Bhasme
4 years ago
We used CK's plumbing for garbage disposal installation. Nick is very courteous, polite and knowledgeable person. He and his buddy did great work installing and testing. We are happy with Nick and would definitely recommend CK's plumbing for any plumbing needs in your house.
I contacted Ck's Plumbing to install a new garbage disposal. The receptionist delivered great customer service and was able to give me a quote over the phone. They called to say they were on their way. They completed the job in no time and were polite. I will definitely recommend their services.
Tim and Justin installed a new expansion tank and pressure reducing valve. They were on time, extremely professional, and did a great job. I thought the price was very reasonable for the work they did. I would highly recommend CK's Plumbing.
Richard Lankford
7 years ago
The water line to our house broke one evening. Sean from CK Plumbing was able to come out first thing in the morning and repair. He went above and beyond in fixing the line, taking extra steps to not destroy our lawn! He was even willing to look at a few other plumbing issues we were having. Great service, and at a good price.
Had multiple issues with less than five year old house we purchased new. Kyle came and exhibited tremendous knowledge and patience in investigating where error was. After isolating issues he obtained the correct tools and parts and kept working until he resolved everything and returned our system to perfect working order. It now works better than it has since it was completed and we moved in. Kyle and his teammate were courteous, professional, and very focused on doing the right thing. They listened carefully to my description of what the problems were and connected all the dots to find a solution that resolved them all. They cleaned up completely so that when they left, you could not tell they had been here. I am a customer for life. Job well done.
Chris did a great job of finding and fixing multiple issues; he made sure we were aware of all options and costs associated with the repairs. We are repeat customers of CK Plumbing and plan to continue to recommend them to friends and neighbors.
Julia Honneffer
4 years ago
We no longer live in Raleigh but we rent out our property. We depend on high quality, honest service providers to work with us (and our tenants) since we can't be there in person. CK's made this so easy, and they were totally affordable. I can't recommend them enough.
Melissa Shephard
a year ago
Sean and his crew completed multiple projects on time and within budget. They were professional, did great work and I will use CK's Plumbing again!
Trish Mulik
10 months ago
We have used CK’s Plumbing twice for different things and I will use them again. Great service! Thank you Chris and Ray!
I had CK's replace an outdoor 12 year old faucet that was leaking in 2013 . That faucet is now leaking in 2015. I called them to inform them of the problem and was told it was out of warranty but they would be glad to send someone out to replace it.. Wow, the first faucet lasted 12 years, and this one barely made it to two years with light use .So I donated about $100 to them but I don't think I'll be giving them any more of my business. And I'll be sure to ask the next plumbers what the expected life time of their faucet is.
I used CKs this week to replace the burner in a water heater. The job was diagnosed, part ordered and picked up and installed in a day. The price was reasonable and Sean did a good job in explaining things in layman's language. I have used them in the past and will continue to use them.
Suzanne Fritsch
a year ago
Chris was courteous and professional. Called on a holiday weekend and my sump pump was fixed within hours.
Angelina Collie
a year ago
Andrew and Dom were great, friendly and respectful. They found the issue in a matter of minutes and had a new disposal in in no time. I called on a Tues and they were able to come on Wed.
mattie sanders
4 months ago
I was getting poor water flow. They came earlier than appointment, called ahead, listen to my issues and told me not going to leave until he get it working, then checked out issues, informed me of cost, installed part and he checked out afterwards. Juan and Michael were very polite, professional, Thank you, I am very happy will your service received today, wonderful experience. I have no complaints. Outstanding service, time efficiency, cost love the employees that came out, Juan and Michael,very respectful and courteous rate 💯 thank you again
Excellent...no doubt about it
Mark Thompson
6 years ago
Every interaction I had with CK's plumbing was stellar from start to finish. They set up an appointment in a very timely manner. We didn't have to wait at all. Kyle came out and solved our issue perfectly. He explained the issue we were having, and had it fixed quickly. We'll use CK's if we need the help again. I would recommend them to anyone. Great company and great guys.
It was so easy. Called CK's Plumbing got an estimate for replacing our current water heater - accepted the estimate - made an appointment - Kyle and Blake arrived at our house as scheduled - very careful about not tracking through our house on such a rainy day - 1 1/2 hours later the old water heater was out of our house - the new one was installed and working well. CK's Plumbing and Backflow are our go to folks for plumbing. Great experience.
Update November 2017 - Sean gave us a heads-up call - arrived on time - quickly identified the source of our water pressure fluctuations - had the part - 30 minutes later - FIXED. Another great experience - happy to pass this along.
We experienced a major blockage in our sewer line this month, and CK's Plumbing was there to help us out. It was a complex issue- on that led to multiple visits with different purposes- but it was handled perfectly. We worked primarily with Kyle, who made everything easy to understand and clearly had our best interest at heart. I give CK's my strongest recommendation for customer service, and cannot speak highly enough of their work and professionalism.
Caroline Watts McCullen
4 months ago
Stephanie Hansley
5 months ago
We have been using CK's Plumbing for years. We have an older condo, and they have repaired pipe leaks, drains, toilets, and replaced our hot water heater. They are our go to plumbers, we highly recommend.
Helped with broken water heater. Andrew was terrific - he tried to help over the phone and came out over the weekend to fix the problem quickly. He was great - highly recommend!
Chris and Raymond fixed a leaking pipe in our wall and did a fantastic job. These guys were awesome and had a great attitude. In fixing the problem they did a great job getting into the wall, protecting the trim and bead board. They were also very good at explaining what they were doing, taking the time to teach me a few things, and made sure I knew what needed to be done to repair the water damage. The next time we have any plumbing issue I'd definitely want these guys to help.
As many other have said, very humble, fast and honest crew. I would highly recommend their service
Jennifer Kovalick
5 years ago
I came home on Friday afternoon to a watermark about the size of my torso on our kitchen ceiling around a light socket. The ceiling felt like mushy cardboard with a bit of a sinking look to it.
Frantic (we're first time home owners), I called my husband who was en route to our house-- he is extremely handy, but since it was sight unseen for him, he asked that I call a plumbing company. We wanted to gauge how serious the issue was and a timeline for someone coming out same day. Frankly, regardless of cost at that point because an after hours rate is NOTHING compared to the damage a plumbing emergency could cause-- I was thinking of my kitchen cabinets/electrical issues.
My first call was to CK's plumbing as they had numerous great reviews and didn't close until 5pm. I made the call at about 4:15pm on Friday afternoon and a lady took my call. I explained the situation to her: what I saw on the kitchen ceiling, that I wasn't sure if our electrical socket was compromised, if the ceiling was holding water/was going to give way or was running down the backside of the wall/cabinets.
I asked if someone could come out same day if needed, given how serious/emergent of a problem my husband felt this was. I also apologized for seeming frazzled as I was a bit of a nervous wreck because I didn't know what to expect with something like this.
She then apathetically responded that the next available appointment was on Tuesday. My jaw literally dropped. Confused by her response, I reiterated that I wasn't sure if this was something that could even wait until tomorrow and then clarified that they didn't offer emergency plumbing services? She said uh well we do, but it's $250/hour with a it's Friday and I want to go home attitude-- this information was not offered, I had to ask about it.
I would have completely understood if she politely explained there wasn't availability to come out same day-- hey, we all have families and lives outside of work, I totally get it. BUT it was the manner in which this information (or lack there of) was relayed. I took the hint that she didn't want to spend her time sorting anything out after hours.
All of that said, based on my short interaction with CK's Plumbing & Backflow, I felt I experienced substandard customer service, lack of empathy and minimal desire to support a customer. I decided to say thanks for your time, but I'll try somewhere else. I was really disheartened as this interaction took what was already an upsetting/nerve-wracking experience, and made it just a bit more frustrating for us.
After that call, I then I called both Midtown Plumbing and Your Service Pro of NC. Both groups handled our situation with such care, flexibility, confidence and empathy (shout out to Stephanie from Midtown!). Both groups were completely willing to come out same day, and gave us troubleshooting advice and options.
Shoikey’s Machine
2 months ago
Very happy with CK Plumbing. This was our first appt. The plumber, Nick, got the job done for us efficiently. My family appreciates services/technicians/contractors that are honest, candid, competent, and who don’t try to upsell us on stuff we don’t need. Very good first impression with Nick and CK Plumbing. We’ll be calling them again in the future.
Faisal Afzal
11 months ago
Jerry is a true professional. He was punctual, respectful, and knew what needed to be done to resolve the issue with my sewage grinder pump. Even though it took longer than I expected to find availability in their schedule, I would prefer to do business with them for any future plumbing needs.
Had a situation that needed to be dealt with. Googled places and found CK’s Plumbing. I’m big on reviews and customer service as I write a bunch of them myself. From making the appointment over the phone to the technician coming out was ALL great. I had the pleasure of being serviced by Tim Taylor. Very knowledgeable about his line of work and gave it too me straight. After job was completed, I had another situation I wanted him to see and he did. He gave me no attitude, no brush off or I’m sorry you need to call the office to reschedule a new appointment for this new problem and this I appreciated. Thank you Tim for the kindness. It’s the little things that means alot.
Charles Gaiser
a year ago
Anindya Saha
7 months ago
I needed to replace some low-quality builder-installed toilet fill valves and shutoff valves. Kyle and Sean came over and did the job quickly and professionally at the pre-agreed price. Now my toilets work well and there won't be any costly leaks and frustrating fill valve failures.
Sean did a great job, and he answered additional preventive questions I had to boot. I always recommend CK's for folks in the greater Raleigh area—great team.
I called CK's Plumbing at the recommendation of my irrigation system contractor to inspect and certify the backflow prevention (BFP) system. Bob, the Cary service manager was out the next day and noted the system needed to be 12 inches above ground and that the almost ancient BFP valve should be replaced. The next day he had Ray on site to redo the PVC plumbing and put in a new lead-free Wilkins valve that would be easier to repair in the future. Everyone I dealt with--from the admin staff to the installer were courteous and professional in explaining their rates and prices. I would highly recommend this company , especially if you are new to the area and are looking for a trustworthy company with fair prices.
Rich B (DirtyBird18)
7 years ago
I called CK's for a blocked mainline drain. They came quick, were professional and the best part, they listened to me the homeowner as to what the problem was. The whole situation was resolved in minutes as opposed to hours. I would recommend CK's to everyone.
Andrew Blakely
2 years ago
I have used CK 3 times now and they are truly an awesome company. They installed two water heaters in a small crawl space and they were quick, water heaters work great! Recently, I had a leak at the main well line and they came out within 48hrs and fixed it. The tech that came out Andrew was awesome friendly and knowledgeable, he even took time to give me a quote on another job I need done. Great customer service, great prices, great company!
We had a complicated drain problem in our old house. What a great experience having this company do the repair work. They are professional, delightful to work with, and left everything spotless. Certainly recommend them. Ask for Jerry!
Can't say enough great things about CK's! They're the guys I trust and every interaction and job has been amazing. Today I found a flood in my crawlspace due to a waterline leak. The team came out faster than anticipated and Esteban and Jose were quick, professional, and explained everything to me and were super patient with my kids' questions. Thanks for incredible service!
For five years since moving into our home, the water pressure in both the kitchen sink and showers have been terrible. No one seemed to help, although everyone had an opinion; including other plumbers that were paid for their opinion. But! on February 5, 2014, I was referred to CK's Plumbing and Backflow. I called and spoke with Chris, the owner. Not a call center, not a recording, but the owner of the company who was courteous and professional and set an appointment for me the next day with Bob. At 4:00 p.m. on the dot, Bob knocked at the door. He first put covers over his shoes, which was very appreciated. His personality was great, and his knowledge and experience spoke volumes. He diagnosed the problem and had it fixed inside of thirty minutes. The water pressure is fantastic! I would recommend CK's Plumbing and Backflow to anyone who is looking for a company they can trust and can get the job done, the first time. They have set the bar high for customer service, satisfaction and intergrity! You will not be disappointed!
Vijay Sudersanam
8 months ago
We had a serious leak under the sink in the master bedroom and it was hard to detect. Upon my request the office complied and sent me the service manager. Bob came and diagnosed the situation. After having discussions with him, and since we had previous problems with the leaks due to the old (grey color) pipes, I decide to get re-piping for the entire house done with the new PEX pipes.
On the day of the installation a crew of 5 technicians arrived early in the morning. At first, I asked them a few things but other than that they knew exactly how to proceed step by step by cutting out minimal sections of the drywall and undoing the old piping. The workflow was very smooth and the teamwork between all 5 of them progressed in a very timely fashion. Tim and Andrew were very professional and responsive to any of my questions, and the young man Justin came back a few days later to install a new toilet and did good job.
CK's Plumbing estimate for the re-piping job was very competitive. I highly recommend them for any plumbing jobs.
CK Plumbing was wonderful. Raymond and Justin were ahead of schedule, professional, and did a wonderful job. They were replacing my hot water heater and my closet was a tight fit, but they problem-solved and made it work! My nephew was very interested in the process and Raymond was so kind to him, answering his millions of questions. I was so impressed by the whole experience. I would definitely use CK Plumbing again!
Gregory Morris
4 months ago
Great customer service. I will definitely use them again when I have a plumbing need.
Sean came out and did a fantastic job in record time! He was out a few months ago for a different issue and did a great job then as well. CKs Plumbing will be our go-to for any future work and I'll be requesting Sean's services again.
CK's did a great job at a fair price. Responsive, Professional and clean. I would definitely use them again.
I was in need of some pretty urgent plumbing service and these guys were fantastic! Prompt, courteous, thorough, and very willing to explain how everything works. Suffice it to say, I just found my new Plumbing team! I highly recommend this company!
Called CK's Plumbing & Backflow for assistance with a plumbing issue. I spoke to Beth to schedule a service call. She also gave me guidance on another company as my plumbing problem may involve an external leak. Kyle and Anthony arrived to replace a shut-off valve. After explaining the nature of plumbing problem, Kyle offered some other low-cost suggestions and advice. Very good work and very professional....and fair pricing. I highly recommend CK's Plumbing & Backflow. Thanks, Jim
Mindy Strough
10 months ago
Many Thanks to Tim and Justin on their repairs!!!! Silence is golden!!!
Hayley Dawson
6 years ago
Quick response and very professional employees. They finished much faster than I expected and were very understanding I was on work phone calls most of the time.
Planning to be a repeat customer.
(Looking at other reviews, it was Sean and Anthony who seem to get a lot of positive mentions! Highly recommend that pair!)
Robert Borgia
6 years ago
Fast response, great price and great service.
dillon alcorn
2 months ago
Second time using. Both times were excellent. Dom and Ben were professional, quick, and did a fantastic job.
We called this morning for CK's Plumbing to repair a toilet. They were able to come out the same day which we really appreciated. Chris and Ray were friendly, professional and knowledgeable. They fixed the problem and we felt like the price was reasonable. We will be calling CK's for all our future plumbing needs and asking for Chris and Ray!
Justin Stiller
3 years ago
Could not be happier with CK's Plumbing & Backflow. Our 50 gallon water heater was well beyond its life span sitting in our third floor attic. We began receiving quotes to remove and replace with a tankless water heater and after reading so many positive reviews on various websites about CK's Plumbing & Backflow we reached out to them for a quote. Could not be happier with this company – the overall process was a turn-key operation from the day we reached out to the finished job. Megan in the office scheduled us quickly with an estimator, Bob. The day for our estimate – Bob actually reached out with the option to come by a little earlier than expected - which worked out great. He explained our different options and locations for the tankless – and provided a very reasonable quote. After receiving several quotes on the job – we felt the most comfortable going with CK’s due to price, the abundance of positive reviews, and the overall receptiveness we had to that point. We reached back out to CK’s and scheduled with Megan – who explained the installation and inspection process and put us on the books for a week later. On the day of the job – Nick called as he was on the way and he and Tim arrived to our house right on time first thing in the morning. Could not have asked for a better 2 – man crew than Nick & Tim. They were extremely efficient and were very careful about not tracking anything through the house as they worked to drain, remove the old tank, and cap everything off in the attic and install the new tankless outside. Not too long after lunch – the job was complete – the attic was empty and hot water was flowing through the house from the exterior tankless. The next day – Megan reached out first thing in the morning from the office and informed us that Nick was on his way to set everything up for the inspection and he planned to wait for the inspector’s arrival and completion so he could get us set back up with hot water soon after the inspection was completed. From beginning to end – we could not have been happier with the work and responsiveness from CK’s Plumbing & Backflow. We highly recommend them for any plumbing needs!
We recently noticed our kitchen faucet was leaking and we decided to have a new
faucet installed. William of CK's plumbing came out and did a superb job in installing the faucet. We highly recommend William and CK's plumbing!
Kristi Styliadis
6 years ago
Appointment was quick and easy to make. Sean was on time and completed the job quickly. Will definitely use them again.
Christopher Kiser
4 years ago
Nicolette Ash
5 years ago
Chris and the guys were incredibly professional and extremely considerate during this whole process. As a first time home owner, replacing my water heater has been the first major obstacle I’ve ever had to deal with. Chris was kind and explained everything from top to bottom with me and did a great job protecting my floors and carpets while the work was being done. They finshed the job in no time and I couldn’t be happier! Absolutely recommend CKS and will be using them for all my future plumbing projects! Thanks Chris!
Daniel Austria
9 months ago
We have used CKs for all our plumbing needs. Water heater work, toilets, leaks in and under the house, pipe repair and drains. Juan has been great and we would definitely call him again.
Kyle and Anthony did an excellent job in replacing our water heater and our house main shutoff valve. They came on time and did a very professional job in removing the old water heater from the attic and replacing it with a new one. I will recommend CK Plumbing and Kyle/Anthony to neighbors and friends for the their plumbing needs. I will use them again when needed. Hopefully, not for awhile.
I was very happy with how quickly they were able to get here. They did a great job for a very fair price.
Randi Rubenstein
a year ago
CK's Plumbing did a great job from start to finish. I wanted to replace 2 toilets. And after reading reviews, I knew exactly what brand and model I wanted, and from which store. The customer service representative at CK's Plumbing was knowledgeable, helpful, and friendly. She assured me it would be easy to coordinate the pick-up and do the installation. The cost was better than other quotes I had received, and with a lot less hassle. The installers were professional and fast. I wish every project could be completed as smoothly as this one. I can highly recommend them for any plumbing project.
Caralyn House
4 years ago
Knowledgeable. Got right to it. Quick surgery on our clogged pipes! Easy to recommend good service.
Sean was fantastic. We had a sink that was clogged that had been previously looked at by Roto Rooter. They just took a plunger to it, charged us $250, then said we’d need to replace the pipe without resolving the issue.
Sean took the time to diagnose the problem, present with options, and ultimately cleared the line of the clog in about 20 minutes. Best of all, we paid significantly less than Roto Rooter. Will be calling again for any future plumbing needs.
Spiritbari80 Spiritbari80
2 years ago
Tim and Juan came out to repair a clogged drain. Due to 50+ year old pipes they had to replace part of the line. They were professional, prompt and corrected the issue faster than the estimated time. I have CK's plumbing in my address book and will call them any time I need service in the future.
Michael Kousis
10 years ago
Always helpful and informative!
David Baeumler
a year ago
Chris and Ray arrived promptly on the day of service and got to work immediately. They were very courteous and quickly figured out what needed to be done to remove our old 50 gallon water heater and replace it with a new Rinnai tankless water heater. They did a great job with the install and even simplified some of our previous pipe layout that seemed needless complicated. The heater works great and is way quieter than I expected. In addition to the water heater, they also installed a whole house water filter, making sure the filters can be easily isolated with shut off valves for future maintenance. When the water pressure seemed a little low, they were able to tweak our pressure valve regulator so that the pressure to our faucets is now better than they were before the water filter was installed. Chris and Ray did a great job explaining the system to me and testing it to my satisfaction. They removed the old water tank and cleaned everything up. An overall terrific experience.
We had a small leak under the house that needed to be addressed. Sean and Anthony of CK's Plumbing and Backflow were able to schedule an appointment quickly, showed up on time, assessed the issue and provided a fair quote for the repair work.
We scheduled the work and Sean and Anthony again arrived on time. Work was precise, clean and with great attention to detail. The estimate was the final price; no surprises. They kept us informed through the process, but were not invasive.
In all, great attitude, great energy, great to work with. Couldn't be happier. 100% recommend CK and will use them in the future.
Jennifer Zapata
4 years ago
Had a water heater installed by Rob and Juan.
They were super friendly, highly knowledgeable, the company’s pricing was the best around after shopping for quite a few estimates and they had the job done within an hour. I would without a doubt recommend CK’s Plumbing for any plumbing needs. Excellent!
Sarina Cronin
8 years ago
Came out for a consult w/in a few hours, would have done the repairs that day too, but didn't have the materials. Came out the next day and were done very quickly. Very courteous, professional, and personable. Thank you!
Richard Brantley
5 years ago
These people are professionals. I was in a bad spot with my sewer main. They came out and gave their professional opinion and a very reasonable quote. They were out the next week and had everything fixed in one day (try finding that anywhere else), literally everything including city inspections. They did the job the right way, the first time and at a better rate than others had given me. I will definitely only be doing business with this place from now on.
Tammy Squires
5 years ago
Excellent experience from beginning to end!! I made my first contact with CK's Plumbing about a water heater replacement online on a Saturday evening not expecting a call until Monday, but they called right away. Someone arrived on Monday to provide me an estimate, and they scheduled the replacement to suit my schedule. Everyone I came in contact with from the office staff, estimator, and installers were all extremely professional and accommodating. I would highly recommend CK Plumbing and would use them again for plumbing needs in the future!
My brother-in-law recommended them to me and I could not have been happier. The woman who answers the phone is friendly and goes above and beyond to make sure you are satisfied. Great job!
Michael Gagliardo
3 years ago
CK Plumbing came out to fix our low water pressure and was able to get to the root of the problem fast. They are very professional and I would highly suggest them in the future for any plumbing need.
Diane Walters
4 years ago
CK's Plumbing and Backflow is our new plumber! Through the 36 years we've lived in Raleigh, we have dealt with a couple of plumbers that were good. When we had an emergency last week that caused us to have to shut off water for the entire house, we called them first, but were not their priority. CK's was able to schedule us much sooner. Nick and Kyle found the upstairs leak and fixed it quickly and professionally. I was so impressed that with each step of the leak discovery process, Nick called me in to show me what they were doing. Very professional team. We will definitely use them again! Their prices are fair, too!
Great quick professional service!
Marc Crawford
4 years ago
Jerry & Raymond were the absolute best, most efficient, honest, and generally great to work with - I won't call another plumber.
Hannah and Hazel
a year ago
Chris the plumber was awesome! I would highly recommend them again
Imagine my surprise when I woke up yesterday and I had little to zero water pressure. I googled best plumbers in Raleigh and was led to CK’s Plumbing. I have nothing but good things to say about these guys. They arrived on time, were polite, and able to fix the issue quickly without any issues. I highly recommend this company and Sean to anyone who has plumbing needs.
I had an afterhours issue with our tankless water heater and received a call back from the on-call tech Sean within 15 minutes of calling the office. He was able to recommend a solution for the issue over the phone and saved me the cost of an afterhours visit for what turned out to be simple fix. I will be sure to use CK again and would highly recommend them.
CK's is my go to both at work and at home. We just replaced a washer/dryer in our 27 year old home. Boom! We find out the cutoffs are outdated and should be replaced. First thought...call CK's. I called yesterday, the set appointment for today 3-4pm. Today I get a call from their office...we'll be early - 2-3pm. 5 minutes later the plumber himself calls - He's on the way, about 40min out (which put him at my house at 2:25) He got here right on time and he introduced himself as Tim and his assistant Justin. These guys did a fantastic job. They were professional and thorough. I highly recommend CK's. Thanks guys and keep up the great work!
Brent Newberry
4 months ago
We had CK's out to do a whole house repipe to replace polybutylene pipes. They also installed a new tankless water heater. I was happy with the entire experience from having someone come out to give a quote to the actual job getting done. They did an amazing job and we are very happy with the results!
Jan Starnowski
4 years ago
Excellent service. Quick, precise with diagnostics, top knotch work. VERY highly recommended.
My home has been on well water since it was built in 1964. I've lived here since 1989 and we suffered the consequences of having a well. We had blue stained tubs, deep orange rust stains and scale on appliances, tubs, toilets, sinks and countertops. The ice maker, Keurig, washing machine and toilet parts were constantly in need of repair and the water was so turbid I had to use a Brita filter for everything. Thanks to CK's Plumbing and Backflow I now have clean water. I found this company of Angie's List and they had excellent reviews. Kyle came out and gave me an estimate and explained what needed to be done to get off my well and switch to city water. Chris, the owner, came out late in the evening to get the trench dug, even though he had already put in a full day. He had a full schedule the next day and training and wanted to get my job underway. Here it is a few days later and the job is completely done, as promised. I'm pretty sure the fees were reasonable. As a matter of fact they were $500 less than a plumber that I've used before and won't use again, now that I have a new plumber! They cleaned up the best they could, considering they had to dig up quite a trench to lay the new pipes. I'm very happy. Thank you to CK's.
Tim installed our water heater and showed us how to service it. We’ve used CK for a lot in the past and will continue to.
CLURT INTERNET RADIO
6 years ago
They came, took care of the problem, and just that quick were gone. I call that knowledgeable and efficient.
These guys are super-professional, friendly and competent. They do what they promise and are easy to deal with. Had two different reasons to need them in 3 days and was impressed both times.
Jerry, Nick and the team crushed this! Water heater broke on a Saturday and they were amazing all-around! Did a complete water heater replacement and went above and beyond throughout the whole process. Zero reason to look anywhere else!
Highly recommend! Fast, courteous and great service! Will do business with again. Brownie points for loving dogs!!
Quick response, good price, great service, very thorough. Would highly recommend and will definitely use again if/when needed......
Stephanie Guess
9 months ago
Juan and Michael did an amazing job. Very professional changing my disposal !! Th u!
I rarely write review unless it's a 5 stars. I called CK's for my backflow and controller problem. I was hoping they can tell me what I don't knew already and fix the issue for me. Instead I was waiting for 2 hrs.... During the call no one mentioned there will be a service charge when they come. I received the bill $125 for Irrigation diagnostic (5 mins to turn on the irrigation can't be cost that much). It was my fault not clearly asking in email or asked question when I called. If I've known it will cost $125 to turn it on: I would not waited for 2 hrs for it.
So learn from my lesson.
Not a happy customer.
I don’t think I more highly of this company. Chris K, Chris R, and Ray were extremely hard workers, super kind and helpful, and professional. They worked 7 straight hours with no breaks and help me navigate a complex plumbing issue where Duke Energy had clipped my drain line boring a power line underground. I would recommend them to anyone. Thanks again fellas!
Ray and Chris came out to install a shower fixture and they were professional and did an awesome job. Highly recommend this company. Honest and did great work.
We had to get two toilets installed and Tim did a fantastic job! He checked out the bathrooms and gave a clear estimate on how much it would cost before he got started. He courteous and respectful as he worked in our home. He finished very quickly and cleaned up everything when he was done! I highly recommend Tim when using CK’s Plumbing.
I used CK's Plumbing for some minor work. They replaced the washers in the washing machine shutoffs (they were getting very difficult to completely turn off), they also check my overflow tank for the hot water heater. Although this was all small work I can't say enough about the ease of working with them, I'm trying to get several other items done on this house and it sees nearly impossible to get others to respond in a timely manner. In addition they only did what was needed, the cost was under 150 dollars. Thanks!
Nick and Juan were on time, gave a clear and concise estimate on the services that may be needed and explained the processes in a clear and professional manner. They were friendly and helpful and I will definitely use this company again!
Lucas Nichols
7 months ago
Nick was very polite and professional We had him investigate a leaking dishwasher and replace a broken hose bib. Our appointment window was 10-12, and he showed up at about 10:05. Reasonably priced for a plumber.
Michael Morillo
8 months ago
We woke up to a leak in our ceiling, water everywhere. Called on a Sunday morning and Nick showed up in less than a hour! Nick was extremely polite, professional , transparent about the fees and prices, took the time to make sure before he left everything was clean and made sure our plumbing issues were resolved. I personally wouldn’t use anyone else but CKs plumbing and will ask for Nick. He made a unfortunate situation so much better. Thanks Nick!!!
Ray was the BEST!!! He was professional, efficient, quick and VERY personable! The only plumbing company I will use going foward. A+++
Donnie Farmer
9 years ago
Chris and his staff are the most honest people I have had business dealings with in many years. They installed new tankless water heaters in our home and they also service our business. They are always on time and very good at what they do. We will only do plumbing with them. We rate them at A++++.
Donnie and Barbara Farmer
Jamie Summerford
3 years ago
I can not recommend CK's Plumbing more highly. They responded to my inquiry immediately. Everyone I dealt with was extremely knowledgeable & went above and beyond to answer all my questions. They arrived on time & worked quickly & thoroughly to get my water issue resolved & at minimal inconvenience to me.I found their pricing to be extremely competitive & more than fair for the quality of work I received. If you have any plumbing needs, this is the team to call!
Highly recommend CK, I called them to get a quote to install a main water line to my house, very easy to deal with on the phone and get it scheduled, quote was fair and covered everything I needed. They came out to do the work and the team did a great job on the install, I will use them again.
Debbie Taylor
3 years ago
Jerry and Raymond came out to check on some water stains on our ceiling from a leak in a bathroom upstairs. They were very professional and, considering the working conditions during a Covid-19 pandemic, were very safe, keeping distance and wearing gloves when necessary. They both are extremely friendly and honest. I would highly recommend them for any plumbing needs.
Kent Cashwell
2 years ago
They were five stars. They returned my call immediately and went to the job the next day and performed the service I requested with no problems. Great job
Thompson Litchfield
a year ago
Chris and Ray did a great job installing a new water spigot and it looks and works great. They called ahead of time, came early, and gave me great advice while here. I strongly recommend CK's Plumbing, especially Chris and Ray! Thanks!
CK Plumbing recently replaced my hot water heater. Of the 4 plumbers I contacted CK plumbing provided the lowest total price on the job. They were able to come out the next day after contacting them and install the water heater. They got the job done in a little over an hour and have had no problems so far with their work. Really pleased with the whole experience.
Brandon Love
11 months ago
Tim and Justin were great. Came in on time and got the job done quickly. Very professional. Would definitely recommend for any future plumbing work.
Bryan Williams
6 years ago
Outstanding service, stood by their work.
Wesley Cavenaugh
2 months ago
We had a leaky shower cartridge. Being handy, we were trying to fix it ourselves which turned out to be a big task. We called CK on a Saturday for advice on a piece that we could neither find at Lowe's nor Home Depot. Ray picked up the phone and met us to talk about our issue without charging us an afterhours on-site charge and was able to help us understand what and how to deal with the current situation we were in. Ray was extremely helpful, professional, knowledgeable, and had a great beard.
Will definitely be calling Ray and CK if I ever get in over my head with a plumbing problem again.
Antonio Gutierrez
a year ago
Great service.
Catherine Slade
6 years ago
I hate hiring a plumber. I'm a handy guy and I hate having to admit a problem is out of my reach. Generally, plumbers have overcharged me, showed up late, been messy, and tried to sell me on some sort of other service. Not Sean and the guys at CKS Plumbing. Sean was early, he and his partner where very professional, they quickly got my problem under control, and explained to me what went wrong and how there was no way to fix it without professional tools. And it cost far less then what other companies had quoted me. I would certainly recommend these guys and I will be using them again if something comes up.
Charmonica Krider
3 years ago
Raymond and Jerry are the best! They arrived on schedule, were very knowledgeable and professional. These gentleman were able to fix my plumbing issue within a matter of minutes and treated me and my home with respect. I would highly recommend their services to everyone.
Kara Birchfield
9 years ago
Very happy with CK's plumbing and backflow. They were flexible about appointment times, arrived promptly, wore shoe covers the whole time, finished the job in a reasonable amount of time, cleaned up after themselves, and the price was more than fair. They even fixed a wobbly tank on one of my toilets just to be nice. Would reccomend them to anyone.
Melissa Attanas
a year ago
Jerry and Bryson are a great team and did top notch work on our plumbing issues. They were courteous and Jerry is very knowledgeable. He answered my list of questions and was very helpful with advice for future concerns. They got a long list of plumbing issues fixed within 2 hours and for a great price. We will certainly call CK's Plumbing again for any future endeavors. Thank you for a great experience!
Terry Suess (terrysturnings)
6 years ago
nice guys, professional work completed quickly
Excellent! Sean arrived at time determined - very quickly - and got to work resolving the issue and repairing in a short, thorough amount of time. Very professional and also offered assistance with next steps in our water issue. Very helpful.
Great team that I’ve used three times now. Sean is incredibly friendly, helpful, and does an excellent job explaining the issue. Sean is able to explain it in a way that I understand. Will continue coming back to Sean and this team for help!
Amber Boren _ Staff - SpecialEducationSvcs
2 years ago
They were amazingly helpful and accommodating. I called on the weekend because our sump pump would not stop running. He walked me through several steps over the phone to see if I could troubleshoot myself before he booked the appointment. Then he offered to schedule an appointment for the following week day if it was a non-emergency in order to save me money! When they did come to my house they talked me through all of the steps they were completing and showed me different things I could do with my system to ensure it was working properly and to hopefully avoid more problems. It was a simple fix, but I was more than happy to pay them for their time and honesty! I will not be using any other company any time soon!
Fantastic service! Chris serviced our rinnai hot water system, he was on time, friendly and very informative. The price was very good and I was very impressed with the overall service. I will definately call him next time I need a plumber!
Excellent service, showed up on time and went right to work. Very professional.
CK's Rocks! From fist contact with Megan, discussion with Bob on a re-circulator and finally with Ray and Chris who did the installation all interface was First Class. Ray and Chris made it to my house before 5PM saving me the after hour fee and the installation was quick, efficient and clean. Other than having hot water again, you would never know they were here. They made sure I had all the information I needed for my new HWH. I used to use a different plumber and good for me, they never returned my call/email yesterday so now I have a new and improved plumbing company to use. Thank y'all.
Rick Martinez
6 years ago
Great people to work with. They do what they say. They aren't cheap, but they are worth the price.
Ray did a great job and I learned a lot watching him work and explain the causes at play. The company was recommended to us by another company and I see why 👍👍
Tim was prompt, knowledgeable, and communicative. He completed the repair efficiently and cleaned up afterward. The cost was reasonable. I have used CK's Plumbing for a couple of years and they are by far the best I have worked with in my 12 years here in Raleigh.
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