Best Commercial Leak Detection in Raleigh NC

Horrible customer service. They fixed one problem but created another problem. Would not return my calls. Don't waste your money.

Hired Jayk's because of their reasonable prices ---- will use Jason again because of his INCREFIBLE WORK!!! He was on time (early, actually), hard working, honest, and thorough. I also appreciate how he worked with me schedule :))

Chris was extremely helpful and professional with his services. He clearly answered all questions that I had and also advised me on things to look for once his work was completed if a revisit would potentially be needed. He was respectful of our space as my wife and I work from home and are on calls constantly. The time that it took to complete his services were within the time frame he initially advised. Chris also came in a tad less than the initial telephonic quote after assessing the work and my property which made for a great experience and I will trust him and this company solely going forward with my plumbing needs! Thank you so much!

My water heater was leaking & I looked on line & decided to give Golden Rule a call. Joseph responded quickly with a few questions & prompt ETA. I always do my research ahead of time & he answered all of my questions thoroughly Plumbing 101!!! The quote, the service, and the kindness shown to my dog during the process was beyond professional. Did such an awesome job I asked him about some work at my parent's home. Again awesome honest service!!! Support this local business you will be glad that you did.

I had a break in an old sewer line in my front yard and TCR did a wonderful job replacing the bad pipe. They were fast, competent, professional, and honest. They were about 2/3 the price of an earlier quote I had from a national rooter company. I highly recommend them and will use them in the future for all plumbing.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn’t his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday’s appointment was the one I scheduled, despite confirmations for Tuesday).

The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which — given that we had confirmed Tuesday already — I assumed was for the second bathroom in our house that was having trouble.

I didn’t get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong.

Tuesday morning came and went. No one showed.

I called today and was told by Amber they couldn’t come out until Friday now (as we’ve had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn’t come Tuesday because I didn’t have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn’t have that clear on Monday because they weren’t supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be.

The owner insists all conversations were recorded, as a threat that I would be “legally responsible for anything I said” if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment.

(He did offer to refer to me to a few other places, which I declined because I don’t want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn’t comfortable working with me but felt fine connecting me with colleagues.)

I asked, “so you’re refusing to complete my service?” And he said yes because of all the “he said, she said” dismissing that everything I claimed was on record. I began to cry, and he laughed.

I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn’t an option.

Even if I’m misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn’t show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn’t come) because I complained.

Edited to add: at roughly the same time, in a seemingly coordinated effort a couple days after my review, several of the owners’ friends and clients left comments on my posts on multiple sites, many insulting and others calling me dramatic, dishonest, “hysterical,” and too emotional to understand plumbing. They’ve also made unfounded accusations of slander, once again threatening legal action where to legal misconduct has occurred. This says a lot about who they are as well.

Martin was very thorough and personable. Answered any questions I had. Explained what he was doing and why.

Aaron is a quality person and a better plumber.

They took care of my needs quickly and at a fair price.

We procured Daniel Brothers to complete our kitchen remodel. It took a little longer than we wanted it to, this was partially our own fault for picking kitchen hood that was hard to obtain, but Jacob and Slade did whatever was necessary to make the project right. I would definitely use them again for a future remodel due to their quality of work.

Scott was great and helped a lot. Thanks!

Bath fixtures replaced. Excellent service 👏, A,++

Mike and his team are simply the best in the business. If I could rate them 10 stars I would!

I highly recommend Joe and his team for their exceptional professionalism and top-notch service quality. I have been relying on them to fix various issues since 2019, and I have never encountered any difficulties or problems with their work. Their consistent reliability and expertise make them a strong recommendation for anyone in need of their services.

These professionals are always on time and call when they are on their way. They are polite and take the time to explain what they are doing as well as their findings. I trust them to maintain my heating system.

received 3 estimates for replacing water heater in attic. One company was almost twice what Poole's offered and the other was almost as much without the WH. Poole's came on time, put protective film on carpet, and did a Fantastic job within a few hours. Very professional and explained installation and operation. They gave me an estimate just from the photos I sent them and a few other details and were true to their price with NO extra charges.
GREAT JOB

Replaced the toilet at a rental within a day of calling. No more leaks!