Greg Nuckols

a month ago

We had a leaky sink. Our technician diagnosed the exact problem, clearly communicated our options, told us how we could save some money, and completed the job quickly and professionally. Excellent experience. Would highly recommend.

Lauren Philbeck

6 years ago

Do NOT call these people unless you have a money tree growing in your back yard! I had 2 toilets running/leaking inside the tank. The plumber asked my fiance if we wanted the toilets rebuilt because they would last longer (my home was built in 2003). Side note, the plumber arrived 15-20 minutes early and I wasn't home yet. My fiance said okay to the work being done because honestly he was trying to get out the door to work. Normally I wouldn't complain about a repair man arriving early but in this case it was an inconvenience. Anyway, my understanding of rebuilding a toilet is putting new guts in which you can buy a kit for at Lowes for $20 yet my bill ended up being $475! I asked for an itemized statement for what I was being charged but was told that all toilets are different (um okay) and that the bill was just for the job. I was told the job has to cover the company's insurance, gas, and the plumber leaving my house to go get the parts. Shouldn't toilet guts be something standard a plumber keeps on their truck? After the plumber left I was so upset that I called 2 other companies in Raleigh to ask what they would charge for the same job. Their charges were $150-$225 LESS than Midtown. I hate to think what Midtown would charge for a big job! Good luck if you use them!

Steven Marks

a year ago

Very fast, quality service.
They helped us with checking required back flow service on our irrigation system.

Zen with Kristen

6 years ago

We've had to call Midtown Plumbing twice in the past month or so for a couple different issues. Let's face it; these types of situations are never fun, but both times MP made it as painless and seamless as could be expected. Estimated cost was provided before work was done and one of the times we were given two options depending on how conservative we wanted to be. Both times the tech who came out was super friendly and professional. He called ahead to say he was nearby and could come early if it was convenient - so much better than companies who give you a window and you sit around waiting forever!
Two thumbs up!!

Tom Pender

5 months ago

Jason and Matt were efficient and professional. Replaced a residential water heater same day as the estimate. Very happy with responsiveness and service. Recommended.

Randy Blew

a year ago

Very good service, professional and thorough. Jason did a great job explaining what the issues were and how to resolve them, and they’re going to help fix the problems.

Ashley

4 years ago

Midtown Plumbing is the best in the Triangle! Their team is professional, knowledgeable, efficient and friendly! We called for issues with our water heater, and they were able to schedule us quickly. The job took much longer than expected (thanks to an old apartment building) but they went above and beyond to make sure everything was up to code and to their standards. Would highly recommend them ... I love they are a local family-owned business, too!! Thanks Midtown Plumbing!

Erin Solomon

9 years ago

We are so pleased with the prompt and excellent service of Midtown Plumbing. I recommend them without hesitation!

Beaman Scarboro

a year ago

Steven Andrew

7 months ago

Jason from Midtown Plumbing serviced my tankless water heater today. Fantastic service! Jason is very knowledgable and explained what needed to be done. Very professional and efficient. Hoping Jason will service my water heater again next year.

Kathryn Steene

6 years ago

I have had plumbing problems in my home since I moved in 16 years ago. I am more grateful for Midtown Plumbing that I can express. I have NO plumbing problems now. All the old stuff has been redone by Midtown and it all works perfectly. This is the very best plumbing concern in the Triangle and I have tried all the 'name brands' and wasted quite a bit of money. They are prompt, pleasant, KNOWLEDGABLE, and pleasant to work with.

Heather Barbour

7 years ago

I live in Charlotte but I had heard about Midtown Plumbing through friends so I had my brother and his wife reach out to them when they had some issues at a new home they purchased. The response time/service they provided was great and the cost was very competitive with other plumbing companies. I would definitely recommend this company to other friends and family in the future.

Brooke Wessex

6 months ago

Called Midtown because my other plumber couldn’t come out for a week. They were able to schedule next day. Tracy called 1/2 hour prior to the appointment, and was early, which was great. He installed a new garbage disposal in short order, and left the area cleaner than he found it. I am glad I found Midtown and will be using them from now on. Highly recommend.

Kip Downer

5 years ago

I greatly appreciate it when a contractor of any type is timely with their quote visit, their services, and the rare follow up. Midtown truly cares about their work when they installed my new water line. I will absolutely be using then when I look for contractors for my next project.

Carl Hancock

3 years ago

Midtown plumbing is excellent for emergencies they arrive fast they are very professional they do the job correctly I will hire them again

Chad Mukherjee

2 years ago

Every step of my interactions with Midtown was a refreshing change of pace from my experience with any other trade company. It's super easy to schedule an appointment whether you call or use the website (if you call, someone actually picks up the phone!) Jason was assigned to repair our leaky faucet and shower head and took the time to explain everything to me, walked through our options and told us what to expect. He and the rest of the Midtown crew exemplified professionalism and doing business the right way from top to bottom. We'll be using Midtown for anything plumbing related from here on out and recommending all our friends do the same.

Kate Cannon

a year ago

Great service! Very pleased with the communication and professionalism, job well done!

Ben P

2 years ago

Midtown is the only plumbing vendor to call in wake county if you want your job done efficiently, on time and for the best price in the market. I purchased 2 high end heavy one piece toilets for my upstairs bathrooms on Black Friday 2020 and had them delivered to my home. For over a month I have interview more than 6 vendors to have them installed. Few would quote a price on the phone, and the ones that came to the house before giving me a quote all had hidden fees and up sell tactics. My call to midtown was answered immediately, a price was quoted and a quick date was set for installation. Russell the installer, arrive on the date, on time and called 40 minutes prior to arrival. Two hours later everything was done and there were no variations in pricing from what I was quoted-which by the way was $300-$400 less than any other vendor. If you appreciate customer service and professionalism, and also want the best price in the market-make them your first call.

Donald Wiggs

a year ago

Jason our technician today 2/18 was awesome. He called to let me know his arrival time and was right on time he said. Jason was very pelite and friendly. By talking with him I could really tell he was very trustworthy and honest. I will differently give midtown plumbing a call when I have another plumbing problem and will be asking for Jason to come out! Thanks Jason for taking care of our problem today.

Millie Graham

3 years ago

Great overall experience with Midtown Plumbing - would definitely recommend them to others. Professional, courteous and competitively priced.

Dan Hamilla

4 years ago

Midtown Plumbing recently completed a challenging project on an investment property that included re-plumbing most of the house, replacing all of the plumbing fixtures and water heater, and bringing the plumbing up to current code. Midtown provided an accurate, reliable line-item estimate and did not nickel and dime me to death with frivolous change orders during construction. Midtown’s personnel arrived on time, performed the work efficiently and, most importantly, worked hand in hand with the local building inspectors to resolve code related issues prior to inspections. I fully recommend reaching out to Midtown Plumbing for any upcoming plumbing projects.

Alyssa Light

3 years ago

We had an excellent experience with Midtown Plumbing. The company and assigned plumber were very professional, thorough and provided superb service. Our plumbers attention to detail and efforts were greatly appreciated. We would highly recommend and will call again for any plumbing needs.

Aaron Bobick

a year ago

Jason was honest, thorough, and professional. I couldn’t be happier with the service.

Gary King

a year ago

I asked Midtown Plumbing to come out and consult with me about landscaping over existing water and sewer lines. Jason was very knowledgeable and professional. He answered all of my questions and advised me on possible solutions to my situation. I've found a new plumber.

Katie Strickland

a year ago

Midtown Plumbing was wonderful to deal with! After being ghosted by our usual plumber when our water heater pilot light stopped lighting, they were at our house the next day and installed the new heater the day after that. Matt was friendly, professional, and super knowledgeable about our new heater and how to take care of it.

Chase Keough

a month ago

Midtown installed a new water heater for our house and fixed a very old outside faucet.

Very professional
Reasonably priced
Quick response time

Jason was so nice and helpful! We really appreciate him going over every part of the system with us. As a new homeowner it was very helpful to have him. If we ever have any other plumbing repairs midtown will be who we call

Lindsay Myers

4 years ago

If you want a plumber that is trustworthy, reliable, and fairly priced this is the company for you. The staff is very accommodating, professional, and friendly. They are quick to respond and have prompt service. I highly recommend this company.

Daniel Milewski

9 years ago

Midtown plumbing is not the typical plumber. I've dealt with a lot of typical plumbers being a general contractor that are never on time or try to rip off customers who aren't knowledgable about remodeling and construction. Midtown plumbing is honest, knowledgable and efficient. It is very refreshing to see someone in the industry as professional as Michael. I highly recommend him for any type of plumbing project big or small.

Daniel Milewski
Milewski Construction LLC

Lynn Longest

a year ago

Very professional and personable. Matt explained every step of the process. He’s super friendly and competent. I knew we were in good hands. Will definitely use them again!

Ahmad Zein

3 years ago

Quick and reasonable pricing. Great communication and quality work

Laura Bryant

3 years ago

On time, thorough and friendly! Love Midtown Plumbing.

Marty Haran

2 years ago

Bill from Midtown did a great job for me. I have a sewage pump in my basement and Bill was able to get me a new lid for the tank, replace the pump and repair/update the pipes as needed. Bill called me and explained how it was better for me to wait a day for the lid he ordered and then fix everything at once to same me time and money. So on the 2nd appointment , Bill showed up on time, explained everything, gave me accurate estimate and did a very good job. I asked him for his card so I'll remember to call Midtown again if/when I need them.

All these things I mention I was unable to communicate with other companies when I was calling around for a plumber. Midtown phone operators explained to me I could buy my own sewage pump to save me money and time on the installation. Other companies wanted to supply the sewage pump which then they up-charge me a price.

Very happy with Bill and Midtown.

Lowtier Computer

3 years ago

I placed a service call early last week and was able to schedule an appointment for this week at a convenient time.
Upon arriving, Tracy and I talked more in depth about the issues I'd been having. He was very helpful in pointing out some logistical issues with completing the repair at that time and was planned out an updated appointment.
Tracy completed the repair quickly and cleanly and all in all I had a fantastic experience with Midtown Plumbing.

Walters Landscapes

5 years ago

Excellent customer service and an all around outstanding company! I have used Midtown Plumbing for all of my plumbing needs, from minor repairs to hot water heater installations. They are always prompt, courteous, and fair with pricing! Highly recommend them for all of your plumbing needs!

David Purvis

a month ago

Always impressed by this crew. Above and beyond what is expected.
Last session ended with a hug.

Nieshia Watson

5 months ago

Russell did an amazing job! He fixed a shower problem that we’d been dealing with for years. Great service, professional, and knowledgeable. Thank you so much, Russell and Midtown Plumbing!!

Dershuen Tang

a year ago

Service personnel very professional and cordial. Work performed is very satisfactory and with very high quality.

Danny Anderson

2 years ago

vickie whitehurst

7 months ago

Roger Gray

2 years ago

Exceptional service! Matt was very helpful and fixed what I thought was a major problem in under an hour.

James Farnsworth

a month ago

Jason quickly replaced my broken water heater and provided detailed explanations about each part of the process.

Geoffrey VanDuyne

2 years ago

Midtown came out super quick and helped me out quickly. Jason M was the man and super nice and explained everything to me. Highly recommended

Alex Snotherly

3 years ago

Second time using them. First was at our home and now at an office building. Courteous, professional, knowledgeable, and timely.

Allison McLaurin

5 years ago

Midtown Plumbing was so helpful and responsive! They installed a gas line for our outdoor project and did an amazing job! Highly recommend!

Olivia Riley

7 years ago

Carlenek2

11 months ago

Dustin Brossoie

2 years ago

Rob was fantastic and thorough. I highly recommend Midtown Plumbing.

Ginny Meier

7 months ago

Great, professional service!

Kate Connelly

2 years ago

Tracy was great! Fixed a bad smell in my bathroom (vents had failed) in under an hour. Good price too.

Alison Baucom

a year ago

We were very happy with the thorough and professional service Jason from Midtown Plumbing provided. He was on time, very knowledgeable and thorough. Found our leak and repaired it! Thank you!

Prudence Scott

5 years ago

We had an excellent experience with Midtown Plumbing. They replaced three toilets in our home with prompt, professional service. The technicians were courteous and efficient. I would recommend Midtown to anyone needing a plumber!

Chris McKinnon

a month ago

David was very professional, polite and knowledgeable. After I gave him all the information about what was needed he told me his plan and cost to resolve my problems and completed the job. He cleaned everything up before he left. If I need other plumbing work done in the future I won’t hesitate to call David and Midtown Plumbing, LLC.

Jessica Simmons

2 months ago

Had David come out to check out dishwasher/garbage disposal inspection, he was very kind, personable, upfront and honest. Will definitely call them for the installation of new appliances!

Marte Thompson

a month ago

Very professional and helpful. Helped me to find exactly what I wanted—and needed. Worked around my schedule. Cleaned up beyond my expectations before leaving. Very polite. Cannot give enough praise to David Maros. He did a great job with installing new toilet, fixing an older toilet, hose in shower, aerators on faucets—you name it, he explained nuances concerning problem then fixed perfectly.

Cynthia Landvater

a year ago

Averi Linderman

4 years ago

Wonderful experience -- I called them first thing on a Friday morning and plumber arrived before lunch and finished before preschool pick up. SOLID work! Such a gentleman, understanding, and helpful as he explained the issues with our urgent need. Thank you Midtown Plumbing!

Pattie Howard

9 years ago

I've had a few jobs completed by Midtown Plumbing and have been very pleased with their work. I was very surprised on how extremely knowledgeable they are and very professional they are with their work. I highly recommend Midtown Plumbing and will definitely be using them in the future.

Jessica Breazeale

2 years ago

Friendly, knowledgeable technician. Very pleased with service.

Getnat Ejigu

2 years ago

So I asked them to see if they can fix a toilet that keeps making refill noise and I was worried there is a leak. The guy came and said the issue was a flapper. Replaced it and charged me ~$140. The toilet continue to make noise and I called them again. They came back and said now the issue the flushing valve and said they will charge me ~$200 to replace the part. So a complete new set of toilet will cost around $150 or a complete flushing system will cost $25. They just want to charge me $340 to just have the same toilet with new flapper and flushing valve. Their business practice isn't fair and they don't have knowledgeable plumbers to fix a toilet.

Update: They were supposed to diagnose the issue and fix a toilet. Mind you it is a modern toilet and not a major plumbing issue. Besides all parts on the toilet was almost new (a couple of years). Please don't keep saying I wanted only the flapper replaced for $140 when the complete flushing system is $25. I asked to replace the complete flushing system but I thought you will know to diagnose a toilet issue and replace a faulty item since the flushing system was new. If you have miscommunication with your technicians that is another issue but I never requested to go against the suggestion of the technician. Listen to all the conversion and initial job order request. Even after I report the issue wasn't fixed you continued to blame me for requesting a wrong repair than fixing the issue. You tried to up sale me to replace my water heater when you failed to fix a toilet. Just bad business. Good luck on your future businesses.

Andrea Nixon

a year ago

Jen Wike Huger

8 months ago

We love these guys. Always kind, smart, and hard working.

Spencer Bland

3 years ago

I needed the under sink components replaced so I called Midtown on a Monday morning, they sent Rob out to me within the hour and he fixed my issue with ease and was extremely nice and professional. Highly recommend this place!

James Herrington

a year ago

Very professional came out. Give me a good assessment and explain everything to me even whenever the quote and everything. Highly recommend Midtown Plumbing!

Andra Lurie

a year ago

MP was GREAT!! Jason is a knowledgeable, efficient professional! Would ABSOLUTELY recommended him! Thanks for the help!!

Thompson Litchfield

6 years ago

My upstairs toilet was leaking and a plumber was sent out ASAP to fix the leak. Great service and prices, I highly recommend them to anyone in need of a plumber!

Shannon Dingle

2 years ago

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn’t his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday’s appointment was the one I scheduled, despite confirmations for Tuesday).

The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which — given that we had confirmed Tuesday already — I assumed was for the second bathroom in our house that was having trouble.

I didn’t get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong.

Tuesday morning came and went. No one showed.

I called today and was told by Amber they couldn’t come out until Friday now (as we’ve had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn’t come Tuesday because I didn’t have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn’t have that clear on Monday because they weren’t supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be.

The owner insists all conversations were recorded, as a threat that I would be “legally responsible for anything I said” if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment.

(He did offer to refer to me to a few other places, which I declined because I don’t want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn’t comfortable working with me but felt fine connecting me with colleagues.)

I asked, “so you’re refusing to complete my service?” And he said yes because of all the “he said, she said” dismissing that everything I claimed was on record. I began to cry, and he laughed.

I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn’t an option.

Even if I’m misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn’t show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn’t come) because I complained.

Edited to add: at roughly the same time, in a seemingly coordinated effort a couple days after my review, several of the owners’ friends and clients left comments on my posts on multiple sites, many insulting and others calling me dramatic, dishonest, “hysterical,” and too emotional to understand plumbing. They’ve also made unfounded accusations of slander, once again threatening legal action where to legal misconduct has occurred. This says a lot about who they are as well.

Gray Yelle

3 years ago

We have had two extremely positive experiences with Midtown Plumbing. The technicians were professional. respectful and knowledgeable. In both cases, they went out of their way to ensure the repairs were completed in a timely manner. They also put a lot of thought into the best way to solve the issues in a way that would be the most affordable. I highly recommend using Midtown Plumbing.

Deborah Joyner

7 years ago

I am pleased to recommend and support Midtown Plumbing, LLC. They completed a job for me at a rental property and the renters were very pleased. They shared with me how happy they were that Midtown showed up on time, (they had scheduled time off work to meet the Midtown Plumber) They felt the work was performed in a timely and efficient manner. They also noted the Plumber was professional. I highly recommend them and I am happy to support a local Raleigh business .

Christian Curry

a year ago

Erin Colburn

3 years ago

Had a surprise busted water heater then a planned replacement of pipes under our house done by Midtown Plumbing and they're our go-to plumbers. Fast, professional, and explained what I needed to know. Glad to know they're there if need them and recommend them to friends.

Tudi Jackson

7 years ago

I have used Midtown Plumbing for my catering company and my home. The service was timely, impeccable, and very reasonably priced. Midtown plumbing responded to an emergency after hours call that prevented me from having to close my catering company during business hours, which is very valuable in my profession that operates on an unpredictable schedule. I highly recommend Midtown Plumbing and all of it's gracious staff.

Lauren Greenway

2 years ago

Called on a Monday to make an appointment to have our back flow for my irrigation tested (per the city of Raleigh). Was able to get an appointment for Wednesday morning. I was sent a text the morning of telling me who was coming to my home and their experience. I then received a phone call from the tech notifying me of his arrive time. He was prompt and polite. The testing was done quickly and efficiently. I have used Midtown twice prior and they will continue to be my go to for plumbing needs.

Alex Burt

6 years ago

Outstanding customer service from start to finish, reasonably priced and quick to respond. As an insurance agent, I would gladly refer my clients with plumbing emergencies to Midtown.

Betty Mustafa

2 years ago

Prompt service. Friendly and knowledgeable plumber. Will definitely use again and would recommend.

Nicole Cox

6 years ago

My family and I were very impressed with Midtown Plumbing. The staff is very professional, accommodating and knowledgeable. I feel confident in their work and I will definitely use them for any future plumbing needs. I highly recommend them and they treat you like family.

Barbara Sarvis

2 years ago

Russell was efficient and professional and completely fixed the issue!

George Hunt

a year ago

Great work and pleasant people.

Carlo Williams

7 months ago

Jason and Matt worked late into the evening to assure that my family had a new hot water heater installed. Jason was very educational and caring.

Sarah Herr

4 months ago

Christy Rosado

5 years ago

We were in the process of a remodel due to an upstairs plumbing leak and I was very leery of which plumber to hire. I spoke to several over the phone and even had a few come out. Before I decided, I saw someone recommending Midtown on Nextdoor. I reached out and got a quick reply from Tyler! She said that she could send someone out to give us a quote. We needed EVERYTHING! Michael, Tyler, Tracy and Chase made sure that we had a great experience. Responsiveness is key for me and they nailed it. We received quality work at a competitive price. I am so happy we found Midtown!

Phillip Glass

7 months ago

exceptional experience.

William Scott

a year ago

Tracey was amazingly helpful. Presented with a vauge issue of water pressure, he was able to quickly identify the issue and come up with a repair. He then got started to do a same day fix, which was completed in just a few honurs! He also identified two other small issues, that he was able to repair as well. Also, communication and setting up the appointment with Midtown couldn't have been easier. We will be coming back to them with any future needs.

Avera Acai

5 years ago

I have been so pleased with Midtown Plumbing! Not only were they able to schedule a service appointment within 24 hours of notice, but they were punctual, and prompt. Tracy was able to fix my kitchen faucet right away, and was consistent with getting the job done right. I highly recommend Midtown Plumbing to any customer in Raleigh in need of plumbing services!

Leslie Ball

a day ago

Midtown Plumbing took extra time to explain all that was going on and exactly what was fixed which is appreciated!

ashley messina

4 years ago

I called midtown plumbing on Friday for a kitchen sink that is backed up. They sent out a technician, Tim, to take a look. He attempted to fix a suspected clog but was unsuccessful. He then went into my crawl space and determined that my old pipes need replacing, and quoted me a price for the work. I paid over $200 for the time he spent that day, and we agreed that he and another employee would come Monday or Tuesday to complete the job. This morning (Monday) I called to ask when they would be coming, only to be told there was ‘a miscommunication’ and they couldn’t send anyone out until Friday. I pleaded with them to try to stand by what we had agreed to, timewise. The receptionist said she spoke with the owner and that he said there was nothing they could do to move my appointment sooner. My under sink piping was left taken apart and I suppose they expect me to wait a week without a functioning kitchen. I’m highly disappointed!

Edit:
In response to the reply by midtown plumbing below,

When I spoke with the owner in our ‘recorded phone call’ he acknowledged that the technician should not have promised the work could be done Monday or Tuesday without first speaking with the scheduler, and that he would talk with Tim about that. But of course he fails to acknowledge that in his public reply. Instead trying to make the customer feel responsible for the ‘misunderstanding.’ Wow.

Furthermore, a plumbing service was recommended to me by a family friend. I contacted this company and the owner was very sympathetic to my distress over my plumbing issue and came out all the way from Durham immediately on Tuesday and fixed the issue for $400 less than I was quoted by midtown plumbing. Now that’s service!!

Rebecca Lee

2 months ago

Had a great experience with these guys. We had what looked to be a water leak in our ceiling. Someone came out during the initial call and made some observations, opened up my ceiling with the water damage, provided a few tips; however, nothing was resolved when he left. The next day, I filled up our tub since I had a hole in my ceiling and and discovered the leak. Called them back to continue their leak search and was able to find the issue.

They were very professional and did not charge me for another assessment since they didn't discover it the first time around. Both technicians were very knowledgable and provided great advice. Will definitely keep thier contact information for any future issues.

Stacey Masters

10 months ago

There was a lot of communication and confirmation. They gave us an estimate and then beat it! Work was dont under the amount of time they proposed.

Debbie Waters

5 months ago

Chris Locascio

5 months ago

Jason was professional, responsive, explained issue thoroughly, alerted us to issues to watch going forward. Great service - would highly recommend Midtown Pumbing.

Adam Eggenberger

2 years ago

Rob came out today within 90 minutes of the initial phone call to replace an outdoor Spigot. My water had to be turned off last night so it was urgent to get the spigot replaced in order to get my house up and running. He came with a replacement in his truck and made the repair within an hour. He was was very professional, wore a mask, explained my options and quickly and efficiently performed the work.

Based on my google search of expected pricing Midtown was wealth within the tolerance for expected pricing which is also a positive that the cost was reasonable to the market. I will definitely keep Midtown Plumbing's phone number stored and will call them again for future work.

William Dotter

a year ago

Lynn Headley

10 months ago

The Plumber was very professional and took time to explain what he was doing to fix the issue. He also made some suggestions on what my sump pump needed to work more effectively.

J Lane

2 years ago

Honest, fair pricing and great service. Had a great experiencing with Tracy. The charged me LESS than 1/3 the price of Roto Rooter, lol. The toilet repair cost me $169.00, rather than the $610 dollar estimate from Roto Rooter just the day before. Midtown Plumbing is honest. Highly recommended.

Courtney Potisek

7 years ago

We used Midtown Plumbing to help us install a new faucet in our bathroom and a new kitchen sink and faucet. Thanks to Midtown, the installs went off without a hitch and look beautiful! They showed up on time and were very professional and knowledgeable. We will continue to use Midtown Plumbing for all of our plumbing needs.

Marcus G

4 years ago

Great customer service and quality work. Office staff and tech who came to my home were great. I highly recommend!!!

CB Rice

7 months ago

Russel was on time and very professional. It was a pleasure working with Midtown plumbing.

sean marlowe

3 years ago

Rob came out and fixed a leaking pipe and then came back out to flush a massive clog in the pipes. Awesome service and reasonably priced. I highly recommend.

Aaron Calvert

a year ago

Todd Ferguson

a year ago

I have used MidTown Plumbing several times over the past two years and have always been pleased with their service. On this most recent visit, Jason continued to exceed my expectations. He was very punctual, talked me through what he was going to do and what I might expect, then checked in several times to make sure he was doing things the way I wanted. Once again, very pleased with MTP!

Chris A

2 years ago

Fantastic service!!! We basically had no water and they responded within 2 hours to help! Our technician, Russell, was phenomenal!!! Extremely knowledgeable and willing to share his knowledge. He was very patient and answered all our questions. I HIGHLY RECOMMEND Russell and Midtown Plumbing for all your needs!!!

Lanny Piper

4 years ago

Biggest disaster ever!! This deserves 0 stars! Called about a stopped kitchen sink in May 2018. Rep came and tried unsuccessfully to plunge the blockage but in process damaged the strainer. Then was unsuccessful at snaking the clog from under sink. Went to roof vent and was successful only in moving the clog, not clearing it. Thinking it was clear he ran water that backed up in the bath sink on lower lever below kitchen. Now there is water flooding the bath floor. He is unsuccessful plunging from bath sink and from wet bar sink behind bath that drains to same pipe and in the process damages the wet bar sink strainer. Now he has to come back later because snake is broken. When he returns 4 hours later he has been working in mud and boots and pants are muddy but he walks right in tracking and depositing mud wherever he goes. He is unsuccessful snaking clog so says he must cut a hole in wall the get better access to pipe. When he get the hole cut in wall he must now cut the pipe to get access. After he does he is still unsuccessful in removing clog. Now he says he must bust up my bathroom floor (ceramic tile on slab). I say no and he says then he has done all he can do and presents me with a bill for over $300. He leaves with the hole in the wall and the wet bar sink disassembled. Worst experience ever!! I did get another plumber who was able to clear the clog.

Betsy Minto

6 years ago

GREAT customer service!! Timely, fair prices, trustworthy, honest! Everything you want when having work done! Definitely recommend!

Stuart Ferrell

9 years ago

Extremely prompt and professional! Without a doubt the most honest plumbing service I have ever done business with. Would recommend Midtown Plumbing to anyone. Extraordinary service!

Andrew Bowman

7 years ago

Called late on a Friday and Michael took my call. Was very nice. Put me on the calendar, fixed my shower plumbing issue, got electronic invoice. Everything was easy. The most notable part for me was that I was frustrated that I called so many plumbers at 5pm on a Friday and no one would take my call but Michael and Midtown Plumbing answered and took time to talk to me. Will use again.

Andrew

Charlie Jones

2 months ago

VERY PROFESSIONAL, FRIENDLY AND RESPONSIVE. GAVE GOOD ADVICE.

J de Mello

8 months ago

I have used Midtown Plumbing for my tankless water heater installation and descaling, as well as faucet repair and installation. They are professional, on time, easy to work with, and a fair price. Jason is a fantastic representative for Midtown Plumbing, as he is personable and professional, not always found together in a tradesman. He was a pleasure to have in my home, and was efficient and answered all my questions. Will hire these guys for all my plumbing needs, and recommend them to others!

Jennifer Vieceli

3 months ago

Plumber Jason was so very helpful and kind. Walked perimeter of home and even offered professional opinion on future projects and good home tips.
Could not be more pleased with Midtown Plumbing. Called this morning and they were at my home by noon.

Jeff Ryder

2 years ago

Very happy with the service. Done quickly. Will use again.

Amy Sylvia

a month ago

I called 5 plumbers today and my crawlspace medic company recommended midtown plumbers. I called them and they came in 30 minutes, gave me an estimate for the work and completed the work within an hour. Very professional and friendly technician, David.

Dana Allen

6 years ago

Highly recommend. I was very impressed with the quality of work as well as how quick they were to fit me in (had somewhat of an emergency). In addition to installing our sink and replacing the bulky piping underneath, they found a leak at the dishwasher that we were unaware of, which saved us major $$ and issues down the road. Thank you Midtown Plumbing!

Ken Carmack

3 years ago

This is at least our second time using Midtown. Once again, I'm very impressed. The tech called and arrived almost an hour before schedule which was awesome, since our kitchen sink and dishwasher were out of commission due to a clog. They are always prompt, courteous and efficient. I will definitely call them again and highly recommend!

Ashley Cox

a year ago

I have used this company now at 2 homes and the service could not need have been more thoughtful and on point. I’ve have worked with 2 different plumbers that work for Midtown and they gave great insight as to why there was a problem and fixed it fast and very affordable! I’ve communicated with the owner several times and she has been beyond accommodating and nice! You cannot go wrong using them!

Update! Used again today for a disposal issue and Jason was amazing to work with. Very fair on the quote for work and also showed me and explained everything he was doing along the way. He was kind and informative and everything I expect from a tech from Midtown! Thanks again for a great job!!

Jenny Kelly

7 years ago

Great experience working with them, great service and people! Highly recommend!

RITA RUSS

2 years ago

Highly recommend Midtown Plumbing, did excellent work for a fair price!

TH Hunters

6 months ago

Another fantastic service completed by Russell at Midtown Plumbing. We will continue calling you if you keep sending Russell!! 🙂

EandJsMommy

11 months ago

Great customer service, I also really appreciate having my concerns addressed and explained to me by my technician Matt. This company will be my go to for any of my future plumbing needs!

Robin Rowan

7 months ago

Jason was at our house this morning. Super prompt. Did a great job. We have an older ITB house so lots going on. He was super professional and knowledgeable and answered all my questions. Fixed everything. All great.

iejlp01

2 years ago

Excellent service. Solved my problem the first time. That was extremely professional and a pleasure to work with.

Ronald S

2 months ago

Office staff was friendly & helpful; provided competitive estimate to cap outside irrigation lines. Plumbing Technician (Rob S) arrived within scheduled time frame & discussed options. He was personable, professional, knowledgeable & his quality workmanship passed city's inspection. Midtown Plumbing provided great customer service & I will contact them for future plumbing needs.

Melody Mitterling

5 months ago

Midtown plumbing was highly recommended to me and I was very satisfied with their work. Jason Murphy was very professional, explained what he was doing and did the work in a timely manner. I highly recommend Midtown Plumbing.

Paul Sullivan

a year ago

They did a great job!! Easy to schedule, arrived on time and very professional.

Greg Brown

a year ago

Matt, Jason and crew have done outstanding work at our primary residence, rental property and business locations. They are prompt, dependable and always quality work. Stephanie as coordinator is also very helpful.I recommend them highly!

Lyndsey Nuckols

a month ago

Midtown Plumbing has become my go-to for any plumbing issues over the years. We've worked with Jason Murphy previously and with David Guin most recently, and both were wonderful. With Midtown, I appreciate that it's easy to schedule an appointment, and that everyone is friendly, professional, and efficient in their work. I enjoy having the peace of mind of knowing exactly who to call when plumbing issues arise.

Pamela Anderson

2 years ago

Sloppy work. High cost. Left us in a big mess. STAY AWAY!!!!!

Jody Lughes

a year ago

Jason was great. Said he rather be a hour early than a minute late for the appointment. Nothing but positives to report.

anneh

9 months ago

I used this company multiple times. Initially everything was great. And the customer service was nice. For my last plumbing issue, I was told a perfectly good faucet could not be repaired, was upsold an unnecessary repair and then told the only way to end the leaking toilet was to install a water pressure valve. With the unnecessary purchase of 2 faucets and the cost of a second plumber, I spent thousands on a $100 problem. I later learned this same company charged my 86 year old father to replace a pipe that did not need to be replaced.

Robert Crabtree

a year ago

Jason M was prompt, answered questions, and made sure I understood the issue, and what he would do to fix the leak. He was done quickly and even showed me where I can shut the water off without venturing into the crawls space.

John & Ann Marucheck

4 months ago

Matt gave us outstanding service. He was prompt, professional and knowledgeable. We highly recommend Midtown Plumbing.

natalie yakopec

3 years ago

Highly recommend Midtown Plumbing! An honest, top notch company who is local with amazing customer service. They had my toilet issue resolved ASAP. You won't regret calling them, Tyler and MJ are the best!

Georgeanne Galoski

8 years ago

Mike did a wonderful job of installing a gas line and then hooking up my stove. Very professional and friendly. I would use this company again.

Amanda Comeaux

5 years ago

We had an unexpected request over a holiday weekend and Michael personally called us back during the holiday and sent someone out to help. Even with the last minute request, they were fairly priced and super responsive. Our neighbors have also used and had similar positive experiences. Will definitely use them for future work! Life savers!

Bill OBrien

a month ago

David was very friendly and was a pleasure to deal with. Scheduling was easy and Stephanie was very courteous. Communication via text and phone was great.

Katie Honeycutt

3 months ago

We had excellent service and the most helpful technicians (Rob and David). We could not have asked for a better experience. They were very thoughtful and thorough in explaining what we needed done and the outcome. Super friendly as well. Very satisfied with the whole process and outcome!

emily jasmin

6 years ago

I couldn't be more satisfied with the service and quality of work completed by Midtown Plumbing! Not only were they prompt in response during emergency hours, but Michael and his staff were extremely friendly and put our minds at ease during this hectic time for us. I will definitely be using them again in the future and I highly recommend them for all of your residential plumbing needs and emergencies!

Will Conkwright

5 years ago

Tracy came out and repaired a leaking pipe at our house today. He educated me about the issue and taught me how to fix it myself. That kind of customer education pretty much guarantees I will call them again the next time we have a plumbing related issue. Great service, definitely recommend giving them a call.

Caroline Briggs

2 years ago

Excellent and honest plumbing service.
Matt was very informative and a great problem solver.

I hadn’t read the other review until I posted this one, so hoping all the technicians from here on are as good as this one.

Steven Glenn

8 months ago

Awesome folks and great experience!!!

Heather Samuel

10 months ago

Russell at Midtown Plumbing did a fantastic job today. I truly appreciated his communication, kindness and professionalism. I also really liked how I received a text with a photo and short summary about Russel prior to my appointment time; I was a lot more comfortable meeting a stranger.

Erin Scott

9 months ago

I always use Midtown Plumbing for projects, no matter the size. They are professional, timely and very helpful from diagnostics to repair option review and through all remedial work necessary to resolve issues. The prices are very reasonable, and they always get a knowledgeable service provider to you in a very timely manner. A++ from scheduling through repair!!

N Smith

4 years ago

Midtown Plumbing has always provided excellent, friendly service at a great price. We always call Midtown for our plumbing needs!

Chester Ullrich

5 years ago

Top notch group of guys! Highly recommended, we've worked with them a few times. Sometimes emergencies, sometimes not. They always do what they say they will do. You can't go wrong with these guys.

Caroline McCroskey

6 months ago

Russel was awesome! Such a nice guy and explained every project to us in detail. He was very communicative and worked efficiently. I will use Midtown again as needs arise.

Katie Moye

a year ago

Frances Bravo

7 months ago

I contacted Midtown plumbing because of all the great reviews I read on Nextdoor and they did not disappoint. Matt the technician was very friendly and thorough in explaining my options. I will definitely be calling them for any plumbing issues.

Tammy L.

a week ago

David was on time, friendly, and solved the problem. Can't ask for much more than that 🙂

Phil Menzies

4 years ago

We have engaged Midtown for two major jobs. I can't recommend Midtown highly enough. Great communication. Fast accurate estimates. Friendly, professional techs who work efficiently, always making sure I'm aware of what they're doing. We've found our plumbing provider.

Kristin Giordano

5 years ago

Midtown is not only professional, but timely! The technician, Tracey (who we loved, btw) called when he was en route to make sure the timing would still work. As a mom who rushes around town all day I really appreciated knowing when he was close so I didn’t have to wait around all day. He was super personable and fixed our problem within 10 minutes, and in a price point that was totally fair. From the minute I called to schedule the appt to the time he left my husband and I were very impressed! Will use Midtown again and refer to family and friends in the future!!

Sarah Jane Richards

a year ago

Jason came out to inspect a leak we had in our ceiling, helped us trouble shoot what could be going on, he explained everything clearly and gave us a solid plan going forward to fix our issue. He was knowledgable, kind, and answered all of our questions. Highly recommend him and the team and Midtown Plumbing!

George Bakolia

a month ago

Excellent service and very professional. The technician, David Maros, responsible for the services was great.
I would highly recommend this business.

Mike B

a year ago

Jason came out to see me and was on time, courteous, polite professional and thorough. I highly recommend them

Brian Fitzgerald

2 months ago

David was fantastic, he was on time knowledgeable and professional. He really took time to make sure I understood the problem and we discussed what the solution would be if the problems reoccur. This is an older home and this problem was definitely age related and overdue. Thanks again

Jeff Emmett

a year ago

Not professional and a poorly run company; Jason their technician was not interested in making any repairs. He only wanted to replace, which is clearly how they make their money. Their prices are extremely overpriced for the work quoted, Jason tried to tell me that plumbing prices are higher in Raleigh than anywhere else in the country.

Lastly electronics disappeared after the technician left; not only do they rip you off price wise, but they also help themselves to your stuff on their way out.

I spoke to the supervisor to express my concerns and he couldn't even be bothered to turn his car radio down to hear me.

Aubrey Taylor

7 years ago

Expansion tank on my water heater began to leak one evening through a small pin hole - Midtown Plumbing had a technician at my home the next morning as promised. Emergency after-hours service was available, but I decided to wait until the next day as the leak was not a major issue. The technician swapped out the tank, refilled and tested the system to be sure there were no leaks and the system was performing properly. Quick, easy and an inexpensive repair! Thank you for your services!

Amy Sue Elphick

2 years ago

These guys are awesome!! They were quick to help me with my crazy water heater emergency and they were on time!!! Russell was the gentleman who helped me and he was so nice and helpful and knowledgeable with my situation!! I’m definitely requesting him for all my future plumbing needs!!

Caroline Carrison

2 years ago

Such great and thorough service from Midtown Plumbing. Jason came out to help me investigate a smell coming from our bathroom vanity as well as our boys' bathroom. He diagnosed our problem and educated me all along the way, and fixed our issues efficiently and thoroughly. He was honest, thorough and personable throughout, and showed me all of his work when it was complete. Great service. Thank you!

Ashley Franklin

4 years ago

John Pitt

2 months ago

We have used Midtown several times over the past few years and they have always done a great job. Their technician, David Guin, recently helped us and he did a great job!

Jessica McConnell

6 months ago

Bill Duff

5 years ago

Once again, Midtown Plumbing has proven to be the most reliable, responsive, and professional plumbing companies in the area. We had a difficult job and would have been lost without the advice and guidance of Midtown Plumbing.

- Bill Duff
Mortgage Loan Officer
North State Bank Mortgage

Keith Benson

9 months ago

Tracey was great and always friendly. Wasn’t the easiest disposal fix but he took care of it.

keith perry

7 months ago

Tracy was great, he came out removed and installed the new faucet without any problems and promptly

Melissa Dougher

2 years ago

We have had a wonderful experience with Midtown Plumbing! They were on time (actually a few mins early), polite, knowledgeable, and worked efficiently. They call ahead of time to confirm the appointment, then text the morning of letting us know who to expect at our appointment. I love supporting a small, local business and this business is definitely one I would recommend!! We will use them again!

Tierra Ramsey

a year ago

Matt was professional and gave options on how to repair our water leak. We took the less costly option in hopes of rectifying the issue. While repairing the leak, Matt assessed a slow drip in our shower and made recommendations. A neighbor referred Midtown and I would highly recommend as well.

Raven McDonald

4 years ago

We cannot speak highly enough of Midtown Plumbing. Their customer service is impeccable. Everyone is extremely skilled and nice to work with. We have called them several times after hours and they have sent someone to help. We give them the highest recommendations.

Jeff Butts

2 years ago

Midtown Plumbing to the rescue. I had a leaking pipe under my dishwasher that had leaked through the floor and into the ceiling of my basement. Matt was dispatched out to assess immediately. He identified the problem and scheduled with me to come back and fix the pipe. He showed up right on time and fixed my problem while maintaining excellent customer service. Real good find here in the Raleigh area.

Morgan Tew

5 years ago

We were so pleased with our service from Midtown Plumbing. They showed up on time, assessed the problem, and had the issue fixed quickly. We will definitely use them again!

Kyle Freericks

7 months ago

Rob Stevenson did a great job repairing a backflow preventer for my irrigation system that broke in the freezing weather. He showed me how to isolate, drain, and remove this equipment to prevent this issue from occurring again. Additionally, he ensured my nearby water meter was fully dry after he was done, since the leak had flooded it. He went above and beyond my expectations for any plumber or technician.

L. Jabari Romney

2 years ago

They were great. I called left a message and was called back within the hour. I was put on schedule work was explained to me and completed promptly. They were very professional, very courteous. It was a great experience

Express Yourself Kids- Cara & Susan

3 years ago

We have used Midtown Plumbing for various issues both big and small!! They have been outstanding from costumer service to the finish product of whatever job they have completed. Always on time, professional and friendly! I would highly recommend Midtown Plumbing to anyone in need of plumbing!!!!!

Lorena McLaren

2 years ago

Let me know when he would be arriving. Kept me updated as he worked. Left things neat and clean. Excellent customer service when arranging for services

David Moseley

3 years ago

We hired Midtown to complete an attic bathroom installation. Here is a list of the issues that we had with the work done.

1. The initial rough-in was not not vented properly and resulted in the need for re-inspection.
2. The shower was trimmed 2-3 inches too short on one side resulting in a gap that I still do not have a solution for (nor do any of the 3 competent contractors that have looked at it).
3. The sink was installed incorrectly and is not only tilted, but insecure. I will have to remove it myself and install it again using the method intended by the manufacturer.
4. One access panel was installed with space between it and the wall, simply because time was not taken to trim it to fit beside the pipe. I will have to remove all of the excess caulk and do it correctly.

The result of all of this is that there is significantly more work created for me and others that I will hire. I do not want Midtown back in my house because I do not trust that the job will be done correctly. In addition, my wife felt uncomfortable with them in the house based on the attitude of one employee.

Elizabeth R

3 years ago

We've had several plumbing diasters this spring during the height of covid. Each time Midtown has promptly responded and provided exceptional service. The technicans have consistently been very mindful of safety precautions and wore their mask. We felt safe having them in our home and were very pleased with the work!

Brenda Gunnell

a year ago

Jason excellent repair service he explained things about what not to put in the garbage disposal. Took his time and was very personable and professional. I will certainly use this service again, I highly recommend the midtown plumbing team!

Amy Clarke

6 years ago

I have used Midtown Plumbing multiple times since moving into our home last year. They were recommended to me by many friends and for good reason! Unlike others, they are extremely responsive and punctual. The first time I called, my husband and I were convinced we would be buying a new hot water heater as that was what another plumber had told us. Midtown came, inspected the problem, and discovered we just needed a new shower head! They ended up saving us thousands of dollars, for which we were very grateful. Other times, they have quickly repaired an overflowing toilet and a toilet handle. Their prices are competitive, and their service is excellent. I would highly recommend Midtown Plumbing.

Heather Miller

a year ago

I could not have asked for more professional, hardworking, fair, honest, quality plumbers than the ones that came out from Midtown Plumbing! Thank you Matt, Rob, and Jason!!

Celeste Allen

9 months ago

Katie Dowell

2 years ago

Absolutely amazing experience! After another local company royally screwed up the job, I called Midtown and they were able to come out on super short notice and save the day. They fixed a massive issue, were on time, incredibly professional, and the communication and text appointment reminders were unmatched by other service providers in our area. The owner was super sweet and even called me personally to discuss the issue before the appointment and after to make sure I was happy with their service. The entire experience was exceptional and I would highly recommend them for any plumbing needs.

Leigh Anne Hammill

4 months ago

Midtown Plumbing has become my go-to plumber for both personally and professionally. I am a local real estate agent and my clients will sometimes need work completed for pre or post closing. Matt and Jason have been the plumbers I have worked with the most and they are fantastic. Even today Jason fit us in before a closing this week to help us make sure we closed on time and work was done professionally. The front office is always friendly and quick to respond/schedule. If you want an honest and hardworking plumbing group - Midtown Plumbing is the right fit. Highly recommend!!

Leslie Thompson

7 years ago

We were very impressed with the prompt and professional service of Midtown Plumbing!!

Anne Mason

3 months ago

Jason Murphy was a true professional and delight to work with, he was able to assess the issue and make the necessary repair with ease. If you are looking for quality service then look no further than Midtown Plumbing!

Katie Kosnar, Realtor

8 months ago

Midtown is our goto for everything plumbing. Their response time is the best and they are always professional, knowledgeable and quick to fix any issue.

Andrew Valkanoff

4 years ago

I have used Midtown several times for commercial plumbing projects and find their work to be done with pride. The team at Midtown is great to work with and they work until the job is complete. Thanks for all the quality work!

Andy Felton

7 years ago

Thanks to Midtown Plumbing! We had an plumbing leak today, Christmas Eve, and really needed some quick help. Our regular guy wasn't available so we have to scramble to find help quick. Your 24 hour service is amazing! Thanks for the quick response and excellent service. We are good to go.
Merry Christmas

Celeste Chapman

4 years ago

We called Midtown Plumbing when we were having issues with our tub. They responded promptly and were able to fix the problem quickly. We will definitely be using them in the future for all of our plumbing issues. We highly recommend them as their staff is knowledgeable, courteous and professional.

Peter Orahovats

4 weeks ago

Excellent, professional, and extremely diligent.

Jason was patient and thorough when explaining the potential causes of the leak in our master bedroom's bathroom. With his help we considered all possible scenarios and identified the culprit, which he fixed promptly.

I can't imagine better service when it comes to plumbing issues. We will definitely use Midtown Plumbing again when the need arises.

Thank you, Jason. We are extremely grateful for your excellent service. Thanks.

Lauren Sloan Baker

4 months ago

Prompt, honest and efficient! We can always count on MP!

Monica Thomas

2 years ago

Tracy was dispatched to our home when our shower pressure had suddenly dropped and the water temperature was inconsistent. He arrived timely, explained everything in layman's terms, and was generally pleasant to interact with. We were pleased with how quickly and thoroughly he was able to resolve all issues. Would recommend and would use again.

Daryl Grassick

5 months ago

Technician did flushing of sediment in hot water tank. He was very professional, explained the tank operation and maintenance in detail and so it was easy to understand. He was very thorough. We would work with the technician again in the future.

Elise Je

2 years ago

Great service, courteous and polite. Stayed within quoted price. Cleaned up after work was completed. Will definitely be using them again!

CarolAnn Wiggs

a year ago

GREAT experience with wonderful customer service, on time arrival with prior notice, professional work, and good quality. Highly recommend!

Morgan Litchfield

7 years ago

Best customer service, reliable, and they did a great job! I've referred my entire family to Midtown Plumbing because of the quality of service I was given. Best in town, hands down!!!!! }

Cody Harlow

6 days ago

We hired Midtown Plumbing to replace our leaking hot water tank with a tankless water heater and everything from start to finish was awesome. Stephanie was responsive from the office and scheduled us right away for a quote. Jason came out and it was one of the most through quotes I've gotten. It was also one of the most reasonable. He walked me though everything that would need to be done and took care of any questions that I had. He was prompt and functional. On install day, both Jason and Matt were communicative through the day of install. Both of them were great. Finally Jason showed up early the next day to setup for the inspector and came back when the inspector was done (with no issues!). Highly recommended Midtown Plumbing and will be using them again when we are looking for other work!

Brendt Waters

2 years ago

Laughs at desperate customers.

Katelyn Paul

6 months ago

This is the second time I've used Midtown Plumbing and they are definitely my go-to plumbers now. This time, I had Jason, who showed up exactly on time (early even!) and explained each step of the process for my sink repair and was very kind.

Kate Watkins

3 years ago

We had a water infiltration issue and one of the possible reasons was a pipe leak. Our home warranty company assigned the job to Midtown Plumbing. We had to change our appointment several times and ended up not needing them because the issue turned out not to be a plumbing issue. But big shout out to Stephanie at Midtown who was always pleasant when I had to change my appointment. Whenever we need plumbing, we will definitely request Midtown again.

William Rose

4 months ago

Very pleased w the service I received. Matt was very well trained and diagnosed our issue quickly and efficiently repaired it. Very happy w the service and feel they will be my plumbing service going forward.

Adair Blount

7 years ago

Patrick Singletary

4 years ago

We cannot recommend Midtown Plumbing enough. Fast, professional, and courteous! Do yourself a favor and call these guys to handle all of your plumbing needs.

Lauren Feldman Taylor

9 years ago

My Granny's water heater broke not long ago. She called me asking if I knew any one else to call because she had gotten two quotes that she felt were a little pricey. I gave her the number for Midtown Plumbing, LLC and she couldn't have been happier. The service was beyond expectations! I'd definitely recommend them to anyone with plumbing needs!

Kristen Lloyd

7 months ago

I can't say enough good things about Midtown Plumbing. Between calling them and having a technician come out almost immediately was amazing. I must have gotten lucky with the scheduling but they were very quick to respond. The technicians were very knowledgeable and listened to what my initial issue was. From the initial assessment to any changes in the plan and to starting repairs, they were very communicative and open with the changing situation after diagnosing the problem. They suggested that I get my homeowners insurance involved to help handle the claim. The technicians were a pleasure to work with and I will be calling Midtown Plumbing for any future plumbing needs.

Sarah Hill

3 years ago

I highly recommend Midtown Plumbing. They did a great job resolving an issue with our kitchen sink. Polite, prompt, and responsive. Awesome customer service!

Dino Nowak

a year ago

This is our second time using Mid-Town plumbing. We had a soft water system put in. Matt spent the time to answer all my questions and presented options before we even decided to move forward.

On the day of, Matt and Jason arrived promptly at the scheduled time and installed everything with care and precision. They also explained how everything worked, never in this process did we feel rushed.

I will continue to use Mid-town plumbing they haven’t disappointed are are reasonably priced as well.

Brian Weavil

3 years ago

Great company, they took over when first company couldn't resolve the issue after 2 visits. Tech was knowledgeable and found what was needed to solve problem. It took a 2nd trip due to time constraints on our end and availability of tech, but everything was handled on follow up. Went above and beyond.

Jessica Richardson

2 years ago

Midtown always does a great job! They are on time, professional, and always get the job done!

GFK_Breeny

3 months ago

Joyce White

a year ago

It was easy to make an appointment, very quick response time. Tracy was on time & was able to replace our toilet tank very quickly and it works great!

Wesley Luttrell

6 months ago

Making the appointment was quick and easy, the technician, Jason M was on-time, gave us a call approximately 20 minutes before he arrived. Was friendly, professional, and did an excellent job. He removed an old toilet and installed one that we provided with zero issues, all in an hour or less. Highly recommend.

Anna Strawn

2 years ago

Tracy was great. I called Midtown after discovering a pretty severe leak under my house and they were able to come out within an hour and had it fixed within another hour. Tracy was so kind and professional and also gave me a lot of information about the issue I had and what I could do proactively in the future. I would certainly recommend them and will be using their services for future plumbing needs.

Kristen Beightol

5 years ago

I called Midtown Plumbing to help address a shower issue. They only fixed the parts that were broken instead of replacing all fixtures and matched exactly the new parts to the remaining fixtures in place. They were efficient, responsive and did an excellent job. I will be using Midtown Plumbing for all of my plumbing needs.

Clay Miller

2 years ago

I had a really positive experience with Midtown Plumbing. It was easy to schedule an appointment and I really appreciated the text with the picture of my technician. My technician Matt was also extremely knowledgeable and took the time to walk me through several options to fix my issue. I will definitely be using them again in the future

Samuel Gaetz

2 months ago

We hired Midtown to conduct a presale plumbing inspection for a home we were looking to purchase and we were very pleased with this decision! Our home inspector was able to identify things that may or may not have been a concern in the plumbing system but Jason the plumber from midtown quickly identified all kinds of potential issues, laid out relative costs to repair/replace and generally just gave us a lot of great information to make an informed decision on in regards to this house.

Todd Cammack

8 months ago

Dave Simcox

a year ago

I rent my house. I needed a sink unclogged and the guts to a toilet replaced. They quoted $900.00.
$900.00 ?? I don’t my need gold fixtures installed. I realize times are tight but, that’s asinine. You should be ashamed of yourselves.

Beth Smith

a year ago

Jason was great, explained everything as he went and very polite.

Ryan Garrett

4 months ago

Midtown is the only place I go for any plumbing service. Friendly, professional staff that are 100% transparent with the issue and how much it will cost before any work is done. Highly recommended.

Pat McKinley

a year ago

Cristin Harvey

a year ago

Terri Polson

a year ago

Jason and Matt were very professional and knowledgeable. They replaced our hot water heater in a timely manner. A little pricey but we had trouble getting response from other plumbing companies so probably paid a premium for responsiveness

Benjamin Weston

5 years ago

I called this company to come out to view our commercial site for plumbing restoration. They scheduled an appointment for a Tuesday morning with a gentleman by the name of Michael, and he never showed up. They didn't even call me to notify me that they weren't coming. I called later that day and spoke with Sherita and she ensured me that I would be getting a call back asap and that they were very sorry for missing the appointment. Guess they weren't that sorry because they never even bothered to call back, again.

Daniel Stewart

2 years ago

Very satisfied with this company. Will definitely use again for future plumbing needs.

Chris Widmayer

a year ago

I have always had superior service with Midtown Plumbing. I have used them for a few years now for all kinds of plumbing needs and they have never disappointed. Always on time, very responsive.

Bo Stump

3 years ago

Top notch service from Midtown Plumbing. Tracy arrived promptly on time, quickly quoted me for all the work to be done, and then completed all the work in no time! Professional and great people to work with, will be using in the future for any needs.

Linda Blaine

4 years ago

I'm so glad to have found a great plumbing service! Midtown Plumbing never fails to solve my plumbing problems quickly and effectively. They stand by their work.

Ashley Quinn

3 months ago

My experience with Midtown Plumbing was stellar from the initial phone call through their visit to my home. Jason and David called when they were on their way, were courteous and knowledgable, and explained everything they were doing throughout their visit. Midtown is now my GO-TO for everything plumbing related!

Allison Wiggs

2 years ago

We were extremely pleased with Midtown Plumbing. We had a pipe burst in our house and they sent Jason out within the hour to find the source. He was thorough, courteous and helped us with our options. Midtown re-plumbed our house promptly. We highly recommend Midtown Plumbing.

Stacy Loftin

7 years ago

Midtown Plumbing is reliable, responsive and knowledgable! They are very customer-friendly and provide the type of service we all desire!

James Alackness

4 years ago

Fast, Friendly and quality work.

Linda Perry

3 years ago

Had to do a total remodel of my hall bathroom. Called Midtown Plumbing and discussed the plan. I could not have been more pleased with everyone from the owner, the technicians and the office manager. They are exactly the company you always think all companies should be!! Great customer service!!

Justin Long

a year ago

After moving into a new house I realized a few valves were leaking under my kitchen sink. Midtown was able to send someone out the next day and he replaced all of the plumbing under the sink, including the disposal based on his recommendation. He was very thorough and cleaned up after he was finished. I highly recommend Midtown Plumbing for residential plumbing needs.

Joseph Giallo

2 years ago

Matt was very knowledgeable, efficient and dedicated to exceeding customer expectations. I was very satisfied with his service and will call again for any future needs.

Margaret Henderson

11 months ago

Jason was really informative explaining our options thoroughly. He was efficient and professional, and everything was clean afterward. We have used Midtown several times and been very satisfied.