Best Inspections And Repairs in Omaha NE
These guys are the best. Ben is fantastic. They are super quick and fairly priced. All of them are very courteous and polite when they are working. Great guys all around.
14940 A Cir #104, Omaha, NE 68144
Wonderful Company! We had Gary out to fix our disposal and he did an excellent job! He was professional, courteous, and most importantly, knowledgable. He arrived on time and let us know exactly what needed to be done. I will definitely be calling them back in the future if I need anything else.
Omaha, NE
Andy and Isaac installed our new dishwasher at a residential home in Papillion NE. Service was above and beyond.
7896 Serum Ave, Ralston, NE 68127
I have patronized Southside Plumbing for decades. They are reliable, responsive and efficient. They always do what they say they will. They don't linger for those extra dollars. They take responsibility for their work. The best, in my opinion!
2230 S 27th St, Omaha, NE 68105
I messaged Big Birge near the end of the day to come check out my sprinkler system, for what appeared to be several leaks. James came out first thing in the morning the next day. He was fantastic. Friendly, checked everything thoroughly, identified the problem which was thankfully less severe than I thought, and got it all fixed up right away and for a reasonable price. I would highly recommend James and Big Birge to anyone looking for a plumber. I’ll definitely be calling them next time we have a problem.
2315 N 203rd St, Elkhorn, NE 68022
You can't go wrong with Andy and his crew. I was changing the fridge in my bar and while removing the water line, the cheap valve that was previously installed, stateds leaking. I called Andy and he told me how to turn the water off and sent a guy out. They installed a much better valve and even let me know about another valve that was leaking as well. I couldn't be happier. I've recommended A&A to many people and everyone of them have been completely happy! Thank you for saving me from a flooded basement!
Omaha, NE
I finally found an honest plumbing company. Mike was very good and he took the time to explain things to me. He is the greatest ❤️
2740 9th Ave, Council Bluffs, IA 51501
Super fast response. Didn’t charge an arm and a leg and got the work done quickly and correctly. HIGHLY recommended!
6617 Irvington Rd, Omaha, NE 68122
I had to get a house repiped and the team was great! Alex, David and James were efficient and friendly! They were flexible with scheduling and helping me set up financing! They made a very stressful home improvement job easier!
7065 Maple St, Omaha, NE 68104
We paid hundreds to have an issue solved and it was only temporary. Unfortunately, the services aren't guaranteed, and when I called to request video footage, the owner was extremely rude and said they didn't have it because there wasn't a problem (even though I paid for them to use a camera and they didn't bother showing the footage while here). He talked around the issue at hand, telling me how long their snakes were and cameras cost for their vehicles, which is irrelevant when my issue is still persisting. The problem I paid for was not fixed and we have had thousands of dollars of damage as a result. Needless to say, I went with another company that has been taking great care of us and guarantees their work. I do not recommend this company. He was very rude when confronted with an unsatisfied customer, and customer service is everything.
As you can see by the response, he is not willing to help. Not once did we ask for money, but rather the video footage. But he was quick to put us as culpable for flushing items when we have never done such a thing. Others guarantee their work. Lesson learned: make sure your work is guaranteed and ask for the video footage outright. Don't allow for someone to get away with an unthorough job, like snaking only a portion of your plumbing, when the real problem still persists beyond where they stopped.
P.S. They missed entirely the bellying of the pipe and also missed out on a $50,000 job. Not a clogged pipe from what was mentioned.
As you can see by the response, he is not willing to help. Not once did we ask for money, but rather the video footage. But he was quick to put us as culpable for flushing items when we have never done such a thing. Others guarantee their work. Lesson learned: make sure your work is guaranteed and ask for the video footage outright. Don't allow for someone to get away with an unthorough job, like snaking only a portion of your plumbing, when the real problem still persists beyond where they stopped.
P.S. They missed entirely the bellying of the pipe and also missed out on a $50,000 job. Not a clogged pipe from what was mentioned.
8426 Cedar St, Omaha, NE 68124
Brent and his team are hands down the best in the business. As a contractor, and home owner, their punctuality and attention to detail is second to none.
Omaha, NE
If I was able to give zero stars to Two Men and a Snake, I would. We renovated our bathroom recently and our contractor arranged plumbing services from this company. Now, our contractor and his team did a phenomenal job and our dissatisfaction with our remodel is solely a result of the service that was provided by Two Men and a Snake.
Our problems with this company began immediately. They told my contractor that they would arrive on a certain day and time. On that day, they failed to communicate in a timely manner that an individual was ill and wouldn’t be able to make it. Now, illness is unavoidable, but failure to communicate and inconveniencing customers is entirely preventable.
When they arrived the next day, they installed an incorrect drain fixture and installed the valve incorrectly and against the manufacturer’s guidelines. While we noticed the drain fixture almost immediately, we didn’t notice the valve until the tile was placed and the fixtures were installed. They returned to fix the drain but did not adequately test it. This resulted in a leak, which was not discovered until we attempted to use our bathroom on the day construction was completed.
We called our contractor who came out after hours to determine the source of the leak. Ultimately, we ended up having to cut a hole in our kitchen wall to avoid disturbing the newly placed tile to confirm where the leak originated.
Our contractor called back and requested a plumber fix our drain as well as to reset the valve. One man showed up and fixed the drain but was unable to fix the valve as his tools had been stolen. Again, theft is an unfortunate event and we are sorry for the inconvenience this man has experienced, but a company allowing an individual to attend to calls without the necessary tools to work is irresponsible and intentionally wastes clients’ time. He assured us that his manager would arrive between 10 AM-12 PM the next day and would fix the problem during that visit.
Well, it appears that that employee failed to schedule our appointment and inform his manager about the extent of the problem because they did not arrive during the allotted timeframe. Then, when they did arrive, they told us that they couldn’t fix the problem that day and would have to schedule the next business day. During this consultation, the manager was disrespectful and condescending towards my husband and I. He insisted they hadn’t made a mistake. He stated they didn’t know the measurements upon the initial installation, which is false - we provided a drawing from an architect and they were able to contact my contractor at any point they had a question. Further, we provided the shower trim and the installation instructions in the bathroom for their review as they were working. Additionally, standard bathrooms have cement board and tile between the valve and a fixture, so an estimation shouldn’t have been too difficult of a task. Further, he stated he installed everything, including the valve, where it was previously located. Again, this is false, we raised the shower head and lowered the valve to accommodate for a tub (we previously only had a walk-in shower and the valve was much higher).
Admittedly, I then became frustrated and spoke forcefully to clarify why we were repeatedly being lied to by his employees and continued to be jerked around. The manager stood up from examining the structures and proceeded to yell at me and state that this wasn’t his fault because he wasn’t told about the situation. Furthermore, he alluded that he was doing us a favor by not charging us for something that was cosmetic and that he did not consider a mistake. He eventually calmed down (probably after realizing that yelling at a pregnant customer wasn’t professional) and apologized for the inconvenience. However, the damage was already done. As a result, they’ve officially been fired and we’ve sought assistance from a better, more reputable company.
So, in short, I strongly do not recommend this company. Save yourself numerous headaches and find another plumber!
Our problems with this company began immediately. They told my contractor that they would arrive on a certain day and time. On that day, they failed to communicate in a timely manner that an individual was ill and wouldn’t be able to make it. Now, illness is unavoidable, but failure to communicate and inconveniencing customers is entirely preventable.
When they arrived the next day, they installed an incorrect drain fixture and installed the valve incorrectly and against the manufacturer’s guidelines. While we noticed the drain fixture almost immediately, we didn’t notice the valve until the tile was placed and the fixtures were installed. They returned to fix the drain but did not adequately test it. This resulted in a leak, which was not discovered until we attempted to use our bathroom on the day construction was completed.
We called our contractor who came out after hours to determine the source of the leak. Ultimately, we ended up having to cut a hole in our kitchen wall to avoid disturbing the newly placed tile to confirm where the leak originated.
Our contractor called back and requested a plumber fix our drain as well as to reset the valve. One man showed up and fixed the drain but was unable to fix the valve as his tools had been stolen. Again, theft is an unfortunate event and we are sorry for the inconvenience this man has experienced, but a company allowing an individual to attend to calls without the necessary tools to work is irresponsible and intentionally wastes clients’ time. He assured us that his manager would arrive between 10 AM-12 PM the next day and would fix the problem during that visit.
Well, it appears that that employee failed to schedule our appointment and inform his manager about the extent of the problem because they did not arrive during the allotted timeframe. Then, when they did arrive, they told us that they couldn’t fix the problem that day and would have to schedule the next business day. During this consultation, the manager was disrespectful and condescending towards my husband and I. He insisted they hadn’t made a mistake. He stated they didn’t know the measurements upon the initial installation, which is false - we provided a drawing from an architect and they were able to contact my contractor at any point they had a question. Further, we provided the shower trim and the installation instructions in the bathroom for their review as they were working. Additionally, standard bathrooms have cement board and tile between the valve and a fixture, so an estimation shouldn’t have been too difficult of a task. Further, he stated he installed everything, including the valve, where it was previously located. Again, this is false, we raised the shower head and lowered the valve to accommodate for a tub (we previously only had a walk-in shower and the valve was much higher).
Admittedly, I then became frustrated and spoke forcefully to clarify why we were repeatedly being lied to by his employees and continued to be jerked around. The manager stood up from examining the structures and proceeded to yell at me and state that this wasn’t his fault because he wasn’t told about the situation. Furthermore, he alluded that he was doing us a favor by not charging us for something that was cosmetic and that he did not consider a mistake. He eventually calmed down (probably after realizing that yelling at a pregnant customer wasn’t professional) and apologized for the inconvenience. However, the damage was already done. As a result, they’ve officially been fired and we’ve sought assistance from a better, more reputable company.
So, in short, I strongly do not recommend this company. Save yourself numerous headaches and find another plumber!
14919 A Cir, Omaha, NE 68144
Travis did a drain inspection and was great. He answered all my questions. He had no problem, even welcomed me, when I asked to watch when he sent the camera through the mainline..
5010 F St, Omaha, NE 68117
Not credible. Terrible customer service. The worst I've experienced. This company's plumber told my client he was up to code on his house plumbing but didn't write it up on the ticket as promised. It took the company 3 days to get back with me, giving us the run around. On the third day, they said it wasn't up to code and that they'd send a plumber the next day, not that day! They never offered to call me back, I always had to call them. We hired a different company, they fixed it that day with the correct receipt. Unbelievable the unprofessionalism of this company, and they had good reviews.
4718 S 135th St, Omaha, NE 68137
Avery was professional and courteous. He did a great job with hooking up the cold water to the humidifier. Thank you
Omaha, NE