402Plumbing Services - Water Heater installations & Drain Repairs

Our toilet valve broke and my husband and I attempted to fix it ourselves. We had no idea what we were doing.

Once we had installed the new parts, we realized we made some mistakes and there was a leak. We called 402 Plumbing around 6 p.m. on a Friday. Fernando was very kind and professional. He came within the hour and replaced the leaking pipe, fixed some of the issues we made when replacing the valve, and also helped answer some of our other plumping-related questions for future fixes.

We will definitely be reaching out to Fernando again.

He replaced a valve in a very tight place. Good work. In and out of the house on under an hour. Latest technology and tools. Highly recommend him

Our pipes froze and then burst over Christmas weekend. With New Year’s Eve fast approaching we didn’t think we would have water for another week. Fernando was able to get to our home and repair several pipes quickly. We still have water damage to fix but Fernando at 402 Plumbing Service got the most important pice fixed.

Came on a Sunday which was appreciated, job was not complete and it was getting late, asked him if he wanted come the next day. He stated he would be by in the morning, multiple texts and calls and we received no other communication, did not show. Not a good look. Any communication would have been acceptable and we could have called someone else if he didnt want to do it.

We discovered our pressure relief valve sprung a leak at 8:15 at night, by 9:30 Fernando had the repair completed, including a trip purchase a replacement part. I can't stress enough how happy we are to have found such service and will recommend 402 to everyone who needs plumbing services. Thank you!

Fernando was very good at his work. He was on time his rates were reasonable and the work was superior. I will hire him for all future work

Quick arrival and response time. Does quick work and very professional.

No call, no show for 2 appointments

We hired 402Plumbing (Fernando) to install a new water heater for us. Fernando was able to install a new water heater the same day ours went on the fritz. He also picked up the new water heater and made arrangements to have the old one picked up for us the following day. Very professional, knowledgeable and eager to satisfy our needs. The cost was more than reasonable and I would not hesitate to recommend his services to anyone. Give this man a call whenever you have plumbing needs. You won't be disappointed.

They did a leak repair about 60 days ago and we called them because it started leaking a week ago. When we spoke on Saturday we were told that they would come by later in the day, but no one came by or called. We called on Monday and they said they would come out at 230 and confirmed via text to confirm address. We waited for 3 hours and started calling and texting to see if they were coming and they did not respond at all. We had paid them over 220 bucks and so we had to pay a different plumber today 200 dollars and he said that the last plumber did not push it in far enough and put casing around it . So we had to pay again for their error and they totally ghosted us. Very unprofessional, poor customer service, poor communication, and unreliable.

I was very pleased with the professional service. I would definitely recommend 402 plumbing services. Great job!

Fernando came to work on our kitchen drain. We called on a Saturday morning and he was able to be there that afternoon! We were happy with his communication and quick response to come look at our kitchen drain. Definitely recommend this company and appreciate their hard work and customer service!

Very good at what they do.Quick response at good price.

He did an awesome job working in tight corners. I would recommend.

There is still work that needs to be done on our shower leak fix. They were 2 hours late showing up to do the initial work. We noticed something a day later that needed fixing. Set up for them to return Sat at 9:30 am. Received a call at 12:45 asking if ok to come over. That time didn't work for us so rescheduled for 3:00 today(Monday). No call as of 5:30 explaining why they are late. Got a return call around 5:45. Fernando was here in 20 minutes to fix the issues completely and to our satisfaction. I take full responsibility for not looking things over well enough before they left after the initial work, and thus requiring him to come back. I appreciate Fernando apologizing for not being on time or calling. I would like this rating to be 3.5 stars but that isn't available.

Very responsible nice man.
Use his service you can't go wrong!

Called Frenando today came out today. Fixed my problem. Is a very polite , nice guy. Knew what he was doing. Answered all my question and took the time to explain things to me. Highly recommend. Thanks again for your service.

Fernando did an amazing job repairing the frozen pipes in my crawl space. Highly professional and very knowledgeable.

Repaired and replaced water pipe and shut off valve to my refrigerator.
I would highly recommend them.

Tub faucet wouldn’t turn off at 8:45 PM. We had to shut off our water. Called Roto Rooter and the wait was 3 days long. Well, we can’t go without water for 3 days. Tried at least 2 other large well established companies that had 24 hour services. No one could come that night. Kept searching google and decided to try 402 Plumbing Services even if they closed at 9:30 PM. Fernando answered right away and came to our place in under an hour. He was nice and very professional. Fixed our faucet so we could have running water then came back the next day to finish the job (he needed some parts) Very reasonably priced. Really appreciate him coming out knowing that the job would take him past the usual business hours. Highly recommend this business!

Fernando's ability to come to our house on a Saturday was a relief. Neither one of us can take off of work at the moment. So he was gracious enough to take care of our issues that day. The bath tub faucet and stove gas shut off valve projects were both a success. His prices are very competitive and within reason. We look forward to doing more business in the future.

Fernando is the best. Affordable and reliable. We’ll be calling him again!

These guys were amazing. I was in a pinch and needed a plumber, they were there in 20 minutes when others said ‘take a number!’ They went out of their way to make sure my plumbing needs were fixed right. 402 for all of my future plumbing needs!

Fernando came out on a Saturday night and was fast and efficient. We so appreciated hearing back from him. We would recommend 402 Plumbing Services and will call him again.

We just moved into a new house and after a day we noticed that the hot water pressure started to drop. The water heater was working fine during our final walk through of the house as I ensured to check it. Just a very untimely issue of it going bad, specially when we had people staying with us as they were helping us move. Needing this to be resolved quickly, I called multiple plumbers in the area and could not get anyone in to replace the water heater within the day. I stumbled across Fernando on google search and I am so happen I did. I gave him a call and left a voicemail: within the hour he returned my call. He then was able to come over to check out the issue I was having, and was able to confirm the issue as just needing to replace the water heater. He directed me to pick one up at a local big box store and that he could install it later that afternoon. I was able to get the water heater he recommended, plus I purchased a water softener since we had buildup issues as well. Once again the water softener was a recommendation of his, but he was not pushing me into buying it.

Once I got home with the items, Fernando was able to come over and complete the install of both the water heater and water softener within only a couple of hours. By the end of the night, we were all able to enjoy a much needed hot shower. From first communication to completed install was only 1 day. I cannot thank Fernando more for the above and beyond customer service, professionalism, and skill of his craft. I highly recommend him and I will continue to use him going forward for any of our major plumbing issues or remodeling!

Fernando installed our water heater about a year ago, and recently the drain valve on it failed (manufacturer issue, no issue with the installation of the water heater). He replaced the plastic valve with a brass drain valve, and since it was under warranty, he did the work at no charge to us. Thanks, Fernando!

402 saved me the day I had a plumbing issue and needed it fixed ASAP same day. I was in a bind and he was not only able to get me taken care of, he was also extremely professional, fast, prompt, efficient and courteous. He was able to get the a quality job done by the time I needed it completed. I will be recommending 402 plumbing to everyone from here on out.

Professional, friendly & affordable! Highly recommend.

The pipe was plug. Unplug the pipe . Now I can use the washer machine again.

Nando is amazing! I needed a plumber ASAP and he helped me out right away. I will definitely be sending him business and be a returning customer. Thanks, Nando!

Fernando came and replaced my shut off valve behind my fridge. He was very courteous and got the job done in a timely manner. Would recommend.

Called to have my main drain cleared out. Fernando was responsive in communication and did a good job, great guy, was personable and gave me preventative advice and advice on another issue I was having. Will
Call him again with any needs that may arise. Thanks Fernando!!

I was very happy with Fernando and his flexibility. He was very professional, friendly and did great work. I would recommend him to family and friends.

Erick

Water heater went out on Friday. Searched around and found one company that seemed awful expensive and couldn't get anything done until at least Monday. Saw their company on Google listings and had good reviews. Fernando said they could get it done on Saturday, it would take about an hour and they would pick up the Water Heater from where I ordered it-Home Depot. They would also of course haul away the old one. The price was very reasonable and they were even able to get here earlier-had it done in no time and take payment via CC reader. Super nice and made this process very easy. Nice to have hot water again thanks guys!

The repairs were affordable, quick, fast & professional.

Fernando has done nothing but quality work when he has been here. Would never have anyone else.

They were here, with the new water heater within 2 hours of my call...I called about 5 different plumbers before 402, and no one could/would come in less than 4-5 days!!! They did an awesome, professional install in less than 2 hours also...so instead of being without hot water for days, I was only out of hot water for 1 day...I give them 10 in every category...THANK YOU 402 Plumbing!!!

Fantastic service! Called on a Saturday. Guy was here within 30 minutes fixed my problem which was a leaky pipe and did it fast, and very reasonably priced definitely go with these guys if you can.

Fernando came on time, he is very professional, accurate, and experienced. Will certainly for all future issues🙂🙂

THIS GUY IS A SCAM! Charged $390 for 10 mins, then left & had same situation. Said he would be back in the morning & never showed! New plumber charged less than that for weekend hours & was there 2 hours! Got on the BBB website & sounds like this is what fernando does! YES REFUND THE MONEY! You said u would come back the next day & never did! If it is the only person u did it to u know who to refund & if u did it to several u should refund them all!

Very friendly. Job well done in a timely manner. THANKS

When I called and told him what my problem was he knew exactly what the problem was. He gave me a time he would show up and was on time. He fixed my problem and everything is working great.
Teddy

Fernando was a great plumber that had very many new skills and better qualities than a majority of the other plumbers we’ve had in the past come to our house. He was clean and tidy throughout his entire service call and did a great job at communicating with us! He will be our number one plumber from now on!

Fernando was amazing. Would definitely call 402 Plumbing Services again for any future needs.

Amazing service and super responsive to get our job done. Will definitely be using him again and telling others we know!

I had my water heater go out and was leaking gas, I called 402 plumbing and they were out within 15 minutes and it was after hours! They came back the next day to install a new water heater at a GREAT price. If I could do 10 stars I would! I would highly recommend them!

Oh my goodness! I cannot explain how much I appreciate and very happy with the service I received from Fernando! He was quick and on time!

I was trying myself, to change my faucet, and it went haywire! Water going down into my basement, and it just was not pretty! Fernando came in and went to work!

He put my new faucet on, and also new valves because the old ones were awful!

In all I 100% recommend calling Fernando for all of your plumbing services! I have already saved his number for another one of my mess up!

You're awesome Fernando!

Honesto y a tiempo !Muy bien el servicio !Y precios Rasonables!

Fernando came to my house I called everyone no one could come help me with my main drain backed up he came right over fixed the drain gave me a better price than anyone his service and quality is a 5 star I will recommend this company to everyone 402 plumbing is the best in Omaha I highly recommend everyone to use them nothing but the best.

I would highly recommend this company for your plumbing needs. He was very professional, on time and explained things well to me. I will use them again if I need a plumber.

I have used Fernando twice and he is an excellent plumber. I had him cut up a concrete floor and place the drain in the floor so we wouldn't trip over it. I really appreciated him doing this on a weekend so I could be home. I also had him swap out a turn off valve for my sprinkler system. Both projects turned out great.

I shattered glass into our garbage disposal, we called Fernando and he was there by the end of the day. He was quick and now our garbage disposal is back to working great! So friendly and professional!!! Thank you !!!

Called after 4PM on a Friday, Fernando came over right away. Fixed my leaking pipes very well.
Great job. Saving this information in case I need to call again.

Fernando was very fast and super helpful in fixing the issue. I’m so grateful you were willing and available to help on such short notice. Thank you!

I was having a few issues in my bathroom that included the toilet, shower, and faucet so I called Fernando at 402 plumbing services and he came out the same day was here within an hour and a half and he fixed everything immediately at an amazing price ! He is professional, knowledgeable, reliable, and does a great job thank you so much! I will be spreading the word about 402 plumbing to all my friends and family.

Fernando was able to pick up my new water heater for me and install it for a reasonable price. Very knowledgeable and professional.

He was prompt, repaired our leaking toilet and removed an old utility sink and replaced it with a new one I had purchased. His rate beat everyone. Cleaned up after himself and took away all the garbage. I would definitely recommend him.

Was polite and clean. Respectful and knocked everytime going in and out. Was on time, and also very reasonable$ I will tell my friends to call this guy

Person came out to fix my shower. Thought it was done properly. Paid over 300$ for my shower to still have issues.

Been a week and they still haven't stopped by to fix the problem. Fernando just reads the texts and doesnt respond! I scheduled times with him 3 times already. And no show. Pretty soon I will be getting a lawyer!

Fernando was so professional and helpful. He recommended the water softener we needed, picked it up and installed it in one afternoon. We give him the highest recommendation we can.

Our water heater stopped heating and was due for replacement. They were able to come out that day and get it replaced right away. Quick and easy communication. Great rates for the exceptional quality of work. Thanks to Fernando for amazing service!

Fernando was outstanding. During a very busy time he was responsive, prepared and knowledgeable. He was able to fix a leak in an awkward spot effortlessly. Price was right and fair. We will definitely use him again once his busy season slows down (if that’s a thing) for other projects around the house.

Fernando came out same day on a Sunday and helped us get a new water heater installed and even helped us with another minor plumbing project we had been putting off. He was professional, courteous, timely, and knowledgeable. We would highly recommend 402 Plumbing!

I requested a quote and Fernando responded almost immediately and we set up a time the next day for an appointment. Since we have an unusual size valve in our toilet they had to order it online but that arrived quickly and the next morning they returned to fix the toilet. The communication was great and the service was fast and friendly. I have found the plumber that I will call anytime I have another plumbing issue. I can’t recommend them enough!

I am relatively new to Omaha and I am a brand new customer to 402Plumbing Services. I was able to talk to Fernando immediately when I called. He was able to come to my house the same day and fixed the problem. He was very friendly and reassuring and demonstrated that the problem was resolved before he left.

Super fast response. Didn’t charge an arm and a leg and got the work done quickly and correctly. HIGHLY recommended!

Amazing! I call around 50 emergency plumbing services but No-one is available and 402 plumbing service are really and God gifted person to me. Just a one call around 830 and by 10 pm everything is fixed. Thankyou so much for your service. I will surely contact you in future.

Quick service, friendly. Will definitely used these guys again!

Did excellent work and in short notice! Great value and great guy! Thank you so much!

Fernando did an awesome job installing hard pipe for a sump to exterior and adding a new hose bib. He also repaired two toilet issues I was having, replaced multiple issue faucets and recalled my master bath. Excellent work and would recommend.

Great to work with. Would highly recommend.

Above and beyond quality and service!

I had a drain back up and I needed a plumber quick to snake my main line. Fernando was to our house within 30 min. He did a great job at a great price.

The professional attitude and knowledge that they showed was really nice. I only know a little about how plumbing works. They were very understanding and put us at ease. Everyone in the house were very satisfied with their work and explaining how to pay them. All electronic and easier than the old way to pay. I would use them again and suggest to anyone to call on them when needed.

Called and had an appointment at up for them to come out that day at 3pm to look at our water heater since we have no hot water. They said they'd call when they were in their way. I finally called at 5pm when they were a no show/no call. Left a voice mail and haven't heard from them. Very disappointing and frustrating.

402 Plumbing relocated a toilet and prepped for a shower on slab in my basement. They did a great job at a reasonable price. They were also accommodating and were able to work on my schedule. Will definitely be using again.

Fernando made an appointment with me for 10:30am. No show and did not have the courtesy to call and cancel. No apology needed.

Great service 👏👍100% let's go and get this work done attitude

Quick, easy, and honest! Saved me from paying over $20,000 to Rooter for a simple garbage disposal repair… that’s why you should support small business!!

Installed my sump pump at a fair price. Highly knowledgeable and recommended.

First hired 402 Plumbing Services for a clogged bathroom sink. Called at 3, job was done by 4:30. It was Friday before Easter weekend so we were pretty nervous about being able to get it done in time for the holiday. Thankfully the response time was pretty much immediate. Have since hired 402 to install a new kitchen faucet as ours was old and just needed an update. Great work, reasonable prices! Thank you 402! Highly recommended!

Fernando had done an amazing job for me for my outside faucet was leaking into my basement. He did an amazing job and was at my home in a timely manner to fix my problem. I would recommend Fernando to my friends and family.