Best Residential Leak Detection in Nashville TN

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Great owner, great work

PlumbMasters is a life saver! We have had plumbing issues with our house since moving in back in August. Come to find out, the whole house was running off of the ejector pump in the basement, was not up to code, and also not properly installed. After several plumbers telling us that they could not attach our main floor to the gravity line or asking an unattainable amount for repairs, we luckily found Mr. Scott with PlumbMasters. He came to the house on a Wednesday for his initial assessment. We received our quote that very same day. To top it off, he came back the following day to walk us through exactly what he would be doing to ensure we knew what we were paying for. He contacted the city to confirm water lines, drew a permit for the repairs, etc. The following Monday, Mr. Scott was out our house doing a total system repair. He dug and properly placed a new line (in the 90+ degree heat with no complaints, must I add), replaced our sump pump, and got the city here to confirm proper installation. From initial assessment to completion, the process took 6 days. SIX DAYS!! Talk about efficient! Mr. Scott and his team practice professionalism, effective communication, offer fair prices, and are hardworking. I can not recommend them enough!

On the morning of Thursday, December 17, 2020 the relief valve on my water heater started to drip while I was out of town This set off the leak detector. My Mother, an elderly female, called Michaels plumbing. Technician John arrived at house at 5:20 PM. 5:28 PM John told my mother that he has to put em in where the water comes into the house. Audio on ring doorbell camera is excellent. 5:47 PM last time tech seen on camera. First he claimed it was a defect with the water heater. Then he claimed the incoming water pressure was too high, 180 psi and it should have been 80. He gave her a quote of $550 to install a Whole House Pressure Reducing Valve and said they would be back the next day to install.

Friday, December 18, 2020 at approximately 5:30 PM they called to say they would not be there that day and would come out on Saturday.

Saturday, December 19, 2020 Technician arrived at 10:45 AM. 10:51 AM looking for water meter. 10:56 AM looking for water meter. 10:58 AM found water meter. 11:00 water turned off at meter. Made comment that he would up under the house to get stuff done. 11:08 went into house with pressure valve. 11:11 back door opened as John took valve toward crawl space. 11:24 back looking through his van. 11:31 back inside house. Made comment about partial repipe. I'm told at this point he made the comment that he couldn't find the incoming water pipe. 11:33 he is seen taking the pressure reducing valve back into house as he is going to install just on the cold water line at the water heater. 11:40 turning water back on at meter. 12:12 van was gone from driveway and camera view at this time.

Monday, December 28, 2020 at 9:14 am called Michaels plumbing and asked to speak with a service Manager. After some hesitation, the person that answered the phone said he was a service manager. I had to ask for his name and he said Josh. He was unable to answer any questions about the job or why the whole house pressure reducing valve was installed on just the hot water and not the whole house. He said he did not have any pictures of the job. He told me he would have to get the tech to call me back because he is just customer service. This means he lied to me earlier and said he was a service manager. He claimed the tech would call me back later today because he was on another job.

Tuesday, December 29, 2020 at 1:07 pm. No call back and no one answers their phone at their office. Reviews posted online.
1:25 PM call from Sandra. Said someone would be here at 7 am tomorrow to move the pressure reducing valve to the main incoming water line at no additional charge.
1:50 PM call from Josh Service Manager/customer service Dakota will be out here tomorrow. He said they do not install pressure reducing valves on just the hot water side. Pictures were emailed to show that is indeed what they did.

Wednesday, December 30, 2020
7: 20 am Dakota arrived. Extremely pleasant and professional. Dakota relocated the pressure reducing valve from the water heater intake to the main water line. 10:00 am. Dakota's work completed and tested and departed site.

It's sad that the initial technician wanted the easy way out and didn't want to get under the house and do what was on the invoice and they had to send someone else out to fix his work.

Our 800 foot water line was broken - losing copious amounts of water. Morton’s was at my house within an hour to assess the situation. We did need the escavator which was not available until the next day. They arrived first thing in the morning and stuck with a difficult job until it was repaired. Each employee I met was very kind and helpful. I talked with the dispatcher and owner several times, and they were always professional and courteous. I highly recommend this plumbing company.

So affordable and gets the job done right the first time thanks for your help!

Ben and Ethan were called after hours yesterday to fix the mess I made trying to fix a running toilet. They were friendly, prompt, and very professional. They were in and out with a very solid fix to our leaking problem. Great folks and very informative. We will be calling them again if we have any plumbing issues.

Regan was very professional, friendly and knowledgeable in all of my interactions with him. He got back with me quickly, arrived on time, completed the work with efficiency, charged a very reasonable rate and helped me with a plan to further troubleshoot my issue. I highly recommend him!

Can't say enough great things about Mitch! He's done some minor repairs at our older home over the years and we thought his work was great. Recently, we decided to re-do all of the plumbing and sewer and put new fixtures in all of the baths in addition to a kitchen remodel. Mitch's price was reasonable, he was responsive and he did great work! He shows up when he says he will and does what he says he'll do - great guy!!

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

Moved to Nashville recently and had a clog in my kitchen drain. I am really glad I came across John - he was great, and I will not hesitate to call him in the future if I have plumbing issues. He was able to schedule an appointment very promptly and was able to fix the drain issue very quickly. He was great at explaining the issue and how to prevent it in the future - he clearly takes his craft seriously and is very knowledgeable. During the process he also provided general tips about drains and drainage and ended up helping us get parts for and install a mixing valve to solve an issue we were having getting hot water more quickly circulated to the bathrooms in the back of our house (our water heater is in the front of the house). It is a game changer. Highly recommend!

Great service. Courteous and informative.

My initial phone calls were handled professionally and my service scheduled for the next day. Our technician Devin was wonderful. Personable and professional he fully explained the repair and the time needed to complete it. It was a great surprise to find this work covered under warranty. This was our initial exposure to Hiller and we are very pleased.