Best Outdoor Plumbing Services in Minneapolis MN

Daniel M came to free up a frozen kitchen drain. He was prompt, professional, polite, informative and efficient. It's the second time he's done work at our house and I wouldn't hesitate to call him again.

We had MN Plumbing and Heating out to our home to fix a leaky shower a couple of years ago. The price was reasonable, and the service was excellent so we didn't hesitate to call them again last week when we needed a leaky pipe fixed in our basement. This was a completely different experience. We were told it would be $50 (non-refundable) to come to our home to get an estimate, but we didn't think that would be a problem with our great experience with them in the past. This time, after looking at the problem I was told it would be $614 to fix. I asked why it was so much, and the technician said they are under new ownership (a member of the Genz Ryan Family), and This is the boss's price. Plus everything is expensive these days. It needed a 1 inch ball valve, and apparently they are very expensive. I asked him how long it would take to fix, and he said about an hour. If I didn't agree to the price right then, I would be out $50 and have no idea how much another company would charge. Plus we needed the problem taken care of so I agreed to have it done. We also couldn't get a straight answer from the company when we called to ask the price of the part, just that they had my signature so I agreed to the price, which I find very unprofessional and condescending. I should be able to know what I'm paying for. I have a bad taste in my mouth from this experience this time, and can't help but feeling ripped off. They did get the job done, but due to the cost instead of being the first ones we call next time, they will be the last.

I had some work done on my sump pump and the entire process was very smooth. The technician, Stu, was very knowledgeable and helpful and gave plenty of options for fixing the issue. The work was done very quickly and efficiently and Stu explained it in detail and added a ton of advice for the future.
I will not hesitate to contact these guys in the future - highly recommended! Thanks Stu!

Technician John was very knowledgeable in what he was doing and explained everything thoroughly to me. He cleaned both my sewage mainline and the floor drainage line fast and efficiently. I would highly recommend John to anyone in need of any plumbing or clogged pipe draining services.

Great and quick service! Thank you!

Great communication, and got our bathroom drain cleared up super fast!

Nate went above and beyond what was expected. On a regular check-up, my thermostat went out. He checked to see if it was still in warranty and then replaced it that same day. Because of people like Nate, I will continue business with Bonfe in the future.

Great service! I called in the morning and by dinner time I had hot water again.

Best plumber in town, no question.

Steve was great! I got a pinhole leak in the pipe from my main supply line. Steve showed up exactly when he said he'd be there, within a few hours of my call. He was quick, efficient, and professional, and left me with a good-looking repair for a reasonable price. If highly recommend him!

Two days no return call. I called again to find out they are NOT taking residential work.

This place also goes by the name Ken's Sewer Services.
Right off the bat when talking to the scheduler/operator I had a feeling this place was not at all professional. When the tech arrived with tools in a bucket I didn't feel any better.

And then the time came for the fix...
The tech didn't have a handle puller to pull my shower faucet handle off. I stupidly agreed to pay a visit fee of $80 on the weekend. I regretted it right away because the tech had no shot to fix the problem, not having the tool to get past step one.

Don't go with this place. Absolutely no reason to pick them over an Eric Nelson Plumbing or Athena or Burnomatic or Uptown Plumbing.

Didn't get the refund I was after either,
A week later (Saturday) I called them to ask for some sort of refund. The person on the other end said it was busy that Easter weekend and told me they'd look into it and call me back on Tuesday. It's now the following Monday and I never got a call. Called them and ranted as politely as I could. He offered me 10% off my next plumbing job with them. Ha.

Very professional and knowledgeable! Knew exactly what was wrong with the drain and delivery quality work. Great customer service and affordable. I highly recommend them for your plumbing needs!

Replaced old kitchen faucet. HomeWorks was excellent to work with. Great communication throughout the process, good value and quality and very responsive to questions and issues. Alex M. was outstanding! Great guy who did excellent work! Highly recommend both!

Shane Kaufman did an amazing job! He was able to quickly identify the problem, put our minds at ease, and hook us up with a sweet new hot water heater that'll last for years to come.

Nick Goer installed a new water heater as well as two replacement chargers in our two bathrooms. He was professional, friendly, respectful of property, listened carefully, offered pertinent information and recommendations, and made sure work areas were clean before leaving. This event was an emergency for us and although the service was expensive, we were pleased that this company could accommodate our urgent needs efficiently and smoothly. We highly recommend MSP Plumbing, Heating & Air and Nick Goer's excellent service.