Description
The legendary Paul Bunyan stomped the Land of Ten Thousand Lakes into existence, proving that no job is too big for his strength or no detail too small for his eagle eyes. In the Twin Cities of Minneapolis-St. Paul, MN, his buddies at Paul Bunyan Plumbing & Drains bring the same fortitude to their service.
For their team, there’s no plumbing, drain, or sewer problem they can’t solve. Whether your clogged drains are running slower than molasses or there’s a full plumbing emergency, their professionals will resolve any issue whenever you need them. Paul’s many years weathering the Minnesota winters particularly makes him the expert on handling frozen or burst pipes.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Any Plumbing Or Drain Service, Arc Fault Breakers, Backflow Testing, Boiler Installation, Clog Removal, Conventional Water Heaters, Cooling Systems, Drain Cleaning, Drain Cleaning Solutions, Drain Cleaning Special, Drain Clogs, Electric Water Heaters, Emergency Plumbing, Emergency Plumbing Services, Emergency Repair, Faucet Repair, Fixture Replacement, Free Camera Inspection, Frozen Pipe Repair, Frozen Water Lines, Garbage Disposal, Garbage Disposal Repair and Replacement, Heater Issues, Heating And Air, Heating And Cooling, Home Services, Hot Water Heater Installation, Hydro Jetting, Kitchen Sink Drain, Leak Detection & Repair, Leak Repair, Main Line Drain, Pipe Replacement, Pipes And Drains, Plumbing Inspections, Plumbing Issues, Plumbing Maintenance, Plumbing Problems, Plumbing Repair, Plumbing Systems, Repairs And Installations, Reverse Osmosis, Routine Maintenance, Sewer & Drain, Sewer Leaks, Sewer Repair, Sewer Water, Solar Power, Tankless Water Heater Installation, Toilet Repair, Toilets, Video Pipe Inspection, Water Damage, Water Filtration Installation, Water Heater Installation, Water Heater Replacement, Water Heater Solution, Water Heaters And Tankless Water Heaters, Water Heaters Help, Water Heaters Leaks, Water Heating, Water Softener, Water Softener Installation, Installation,
Reviews
Serghei was so professional, kind and detail oriented. He was a pleasure to have in our home. We have 5 young children and Serghei was so kind to them and patient. He explained to us clearly what needed to be done and did a very thorough and quality job. Our water heater went out and Paul Bunyan was able to come assess the situation and install a new water heater in less than 24 hours. We are extremely thankful.
Dave was on time and very professional, he installed new water heater in a short amount of time and cleaned up area after he was finished. Great job. Happy with service provided.
Randall Egan
3 months ago
Andrew evidenced a due diligence in his work. Very courteous, efficient and hospitable. He reflects credit on your firm.
lori karsten
4 months ago
Chris is awesome!! Always does a great job with any repair I need! Friendly, professional and kind.
Bob replaced our shower/tub pipes, faucets, and shower head due to an old valve that wouldn’t turn well. He helped us understand the 3 options we had for repair and presented them with being really transparent about the price of each option (low, medium, and highest cost). He wasn’t pushy at all and was patient as we took a couple weeks to decide how we wanted to proceed.He was great to work with - scheduling was super easy (and quick!) and he was so kind and friendly which made all the difference. He explained what he was doing/had done and we felt very happy with the job that he did.
Rebekah Bradfield
3 months ago
Our hot water heater started leaking late Friday night. Paul Bunyan was available on Saturday to get us running again. The technician was at our house a little before 9am and finished by 12:30pm. Great service and reasonable price.
Laura Otterness
3 weeks ago
Todd was incredible! I really couldn’t recommend Paul Bunyan (and Todd) any more. Our experience was extremely solid from start to finish. 10/10 - we will never use a different plumber or plumbing company!
Rafe Stanley
10 months ago
Paul Bunyan has been professional and consultative. Every expert they have sent has been great and we will continue to use them for all our plumbing needs.
Transition Doc
5 months ago
I joined the Paul Bunyan Legendary Care Club last spring after coming home to a leaking water pipe. The scheduled inspection today was timely, professional and thorough. It gives me peace of mind to know that my plumbing, heating and cooling systems are functioning without problems.
Alan has lots of experience and was able to identify the source of the leak fairly quickly. He came back to install a new water softener and new water valves and pipe connection. He also checked other plumbing fot leaks. He also disconnected my broken wading machine and checked other appliances for being disconnected to be hauled out so water damage work.
Shane was fantastic. You can tell he really cares and appreciates what his clients are going through. Well spoken, and just a really good representative of PB Plumbing and Drains.
Consider this a 10 star review
Lauren Hoch
11 months ago
I would highly recommend. Jake was more then professional and knowledgeable. He was helpful and answered all my questions. Also dog friendly which is just a bonus!
Told me exactly what they were doing. They showed me the camera to look at what they were saying. The end result is more work needs to be done but they were great at going over what needs to be done.
Professional, fast response, amazing service. I called so many companies and Paul Bunyan was the only one who answed the phone and had an immediate appointment time. Alex was also highly knowledgeable and helped us save money with his recommendations. Highly recommend!
Eloquent Zombie
a month ago
Arrived early in the time window given, completed work efficiently and informed me of my water heater getting old and coupons available.
William Rodgers
10 months ago
The tech was very nice. He took care of the work quickly. It was a little irritating that they would not share pricing over the phone. The scheduler said they have no way of knowing what the pricing would be but the tech had a clear price list of standard services and cost. 5 stars for the plumber that came to the house 1 star for the crabby lady who scheduled me on the phone. Just share your pricing, what is the point of lying to me…
Hannah Garrison
2 years ago
We are new homeowners so this was a new experience for us. We noticed at 8:30am one of our toilets bubbling and water was spraying on our floor. Less than 2 hours later, Jon was at our door. He was very efficient, knowledgeable, and friendly. He never tried to “sell” anything to me that I didn’t need. He used a camera and showed what our main pipe looked like and explained it in a manner that I understood. I would highly recommend Paul Bunyan and Jon. Thanks for the peace of mind!
They did a fantastic job, they were prompt , polite explained everything , had a clear price structure and even nice discounts for military and first responders. I would not hesitate to recommend them especially Chris Winn!
Brianne Rasmussen
a year ago
Michael was fantastic! On time, very professional and excellent communication throughout the service. Will definitely be using Paul Bunyan again for any future plumbing needs!
Veronica Frosch
a year ago
Punctual, great customer service and pricing, super pleasant and helpful employees. Paul Bunyan has earned a new customer for life! Highly recommend! Editing to add that a year later, for some reason, the liner we had installed failed and our pipe collapsed. They held true to their guarantee and did the major repair, including having to tear up the street. Kudos to a well run company, we really appreciate you guys and how you handled this!
Mitch Gotschall
2 months ago
Dustin Harris is awesome!! He unclogged my blocked drain under my kitchen sink. He was very professional, very skilled, and just a great guy all-around. I would recommend him to anyone who needs a fantastic plumber!
Tara Reopelle
3 months ago
Bryan was very good at communicating from the start to the end of service. He was very knowledgeable and efficient. Thank you!!
Colette Rene' Lubbers
9 months ago
Nathan was exceptional in explaining our options, and then trouble shooting some difficulties when installing our water heater. We couldn't have asked for a better professional than Nathan. We are very happy with the service we received.
The 3 guys that came were super friendly! I wasn’t home when my husband called, but he said the tech wasn’t there very long and he asked the right questions and found that we had a super old (maybe 40 + year old) water softener that totally died ( unplugged for 15 years) and clog everything with the Sediment. No pressure sales! Now we’ll have super soft water. Best of all, he was super cool with our 2 dogs just hanging out. And checking in to see what he was doing. Glad my husband called the neighbor to see if they had water issues too and they refer us to you! Great customer service! Very happy!!
David was fantastic - wonderful attention to detail and took time to explain the repair as well as answer all of my questions. I hope to have see him for future work and repairs.
The water in our shower would not turn off... of course it happened the morning we were hosting a birthday brunch! We took off the shower handle and turned off the main water, so NO water at all! Alex called and requested a picture of the handle area. As soon as I texted it he reassured me that it was fixable today. He arrived and took care of it, saving the day for our party! Alex was awesome - super friendly and efficient. Yes, a callout on a Sunday is more expensive, but when you really need a plumber you really need one, and I HIGHLY recommend Alex and Paul Bunyan Plumbing!
Christi Anderson
a year ago
Excellent service! Forrest was prompt and courteous. The 2 jobs were done beautifully. Always been very happy with Paul Bunyan. Will definitely use again. Thank you Forrest!
Bob was very professional and also very prompt helping us out. I have to say I’m pretty harsh on my reviews but I absolutely have nothing bad to say about the company or Bob’s work. Will definitely be using this company in the future and would recommend them to anybody.
Debra Blakely
4 months ago
Sam was amazing. He arrived in a timely manner, took care of my clogged toilet quickly, showed me the best way to take care of it in the future, made some helpful suggestions, and was in his way. He was very friendly, knowledgeable, and professional.
Hector Mendoza
a year ago
Michael Timoshenko was amazing and professional. Michael was able to quote and replace the piping issue on the same day. That was extremely necessary as our galvanized pipes were creating little to no water pressure at all.
The “care club” was poorly explained and isn’t a good deal. The 15% off only applies to repairs, not all labor (I wanted a new faucet installed but that wasn’t eligible). I asked this exact question before signing up and they confirmed that all labor was covered. Additionally, they tried to charge $375 EACH for installing new faucet and new disposal (I had already bought the units), and hooking up a dryer and a stove. So for what would have amounted to maybe 1-2 hours of work and no additional parts, they tried to charge like $1500! Incredible. I did the projects myself for just the cost of parts (and my own time). Their pricing scheme is very strange as it doesn’t have anything to do with time—there’s just a list of jobs and a price next to them, and there’s apparently no flexibility, even for an easy version of x job. I’d try to find an independent plumber who doesn’t have the marketing and management overhead of a place like PB—they can charge a fraction of the amount and still do fine.
Danielle Tharaldson
a year ago
Sergey & Jacob we’re fantastic. They were professional, respectful, came up with solutions to work within my budget, and went above and beyond in their service. They answered all my questions and explained other ways their company can help me keep up on home maintenance. As a single female, I felt very comfortable with how they conducted themselves. As a veteran, I’m humbled by their support of the military. Thanks again you two. I’ll definitely be using your services again!
Kimberly Smith
a year ago
Service by Nathan Fogarty was exceptional! We bought a new dishwasher but needed a new shut off valve under the sink installed before we could install the new dishwasher. We called Paul Bunyan Plumbing and they were able to get out to our home the same day. They were prompt, friendly, and professional!
Sam was polite and professional. He explained everything very well.i wasn't happy with the news, but that's not his fault. Happy would be happy to have him do service with us again if needed.
Stacey Johnson
2 years ago
This was a very good experience! I walked through what I was seeing as an issue and all was taken note of and then written up with explanations along with the costs and options all laid out for my selection and approval. Mike was very considerate during the work, stopping occasionally to explain what he was doing. Once the work was completed we had another walk through so that I understood what had been done and what to expect with the repair to the toilet a new water softener.
Thomas Johnson
2 months ago
No water pressure. Responded promptly. Verified all issues resolved before leaving.
Jennifer Smith
5 months ago
Our upstairs tub drain started leaking. We could see the wet ceiling and called Paul Bunyan. They got us scheduled. They were on time. They did the work same day. I would use again. The tech was great working around our madhouse. This was my first time using PB Pluming and I'm glad I did.
Andrew was professional, did a great job on the installation: the company was responsive and completed the job within a week of calling for a new water softener.
Bill Kloeppner
3 months ago
Incredibly quick response, very professional, very thorough explanation of options for the job and of the costs. I will use Paul Bunyan again!
They came out and did a 6-month check-up on all our plumbing and water heater which they had installed. Very professional, very pleasant and we're very satisfied. They also installed our furnace and air conditioner in the past. Would highly recommend them. Thanks for great service! Tom and Mary Hudoba
Ben fixed all previous mistakes.He did everything well.
Thanks Ben you are the best
Had two wonderful young men over today. They diagnosed our issue in short order and I will definitely reach out to this company for any future needs. Thank you Sergey and Jacob!!
Charlotte Sunde
3 months ago
We are new owners as of May 2019. Water heater started to leak this weekend. Per sticker, called and reached Paul Bunyan this morning. Immediately scheduled. Promptly received name of Nathan Fogarty, expected arrival time followed by text with Nathan's photo. Nathan was excellent. Assessed our situation. Patiently explained what was needed and walked us through options.We settled on plan. Nathan immediately went to work. Old water heater was ready for removal. Delivery service brought in new water heater and removed old. Nathan efficiently completed entire process. We could not be happier. Thanks, Nathan! We can recommend with full confidence.Appreciated the timely service to repair our pipes.
Rob Goodfellow
a year ago
We had Matt come and put in a new kitchen faucet because our old one developed a leak. He thoroughly explained the pros and cons of various repair options. He was knowledgeable, friendly and curious, and punctual. I would give this out fit 6 starts if I was allowed and will use them for a future pluming project I have planned.
Phil de la Vega
a year ago
David and his colleague did some seasonal maintenance and inspection, including draining and flushing the water heater. They were courteous, very professional, and answered a ton of questions we had regarding our old house. They included a list of several upgrades should we ever decide to change our some of our mechanicals. Would be happy to see him again.
Andrew was very helpful in getting our kitchen faucet to flow better!
Wendy Mielke
11 months ago
I am very impressed with this company. They're easy to get a hold of and helpful. The technician that came was very courteous and respectful, was thorough in explaining my options, and did a great job fixing my bathroom sink. I am very happy with the results and will definitely use Paul Bunyan Plumbing again. I highly recommend.
Curtis Sturm
11 months ago
Sam and Dustin were, prompt, professional, and personable. They both answered the questions we had. This is the second time in a week that Sam has been to our home; he is always professional and polite. We are repeat customers having had our HVAC replaced two years ago and our water heater last year. We will continue to use your family of businesses when the need arises.
Had out to look at water heater to see if it could be repaired or needed to be replaced. Needs replacement (which we figured). Had out today to replace water heater. Was on time, very professional, and did an excellent job. We’ve used Paul Bunyan Plumbing & Drains before and are very satisfied with all service technicians and customer service. Would definitely use again.3/2/22 - Had out to look at issue with dishwasher and piping under our kitchen sink. Piping not hooked up correctly and rest didn’t meet code. They replaced piping under sink, put in new drains, and by switching all that out unclogged dishwasher hose so dishwasher now drains properly. Very satisfied and will use again.
Everyone at Paul Bunyan was super helpful, prompt, and professional. Nathan, the guy who actually did the repair for us, was friendly, knowledgeable, and did a superb job. I can definitely recommend them for a tankless water heater repair — and I'd have no hesitation calling them for anything else that popped up.
Hannah Malone
2 months ago
Helped me save costs and finished product looked great
Gail Lewis-Miller
a year ago
Installed water softener and drained water heater. Very pleased with installation and cleanup after installation. Very courteous, friendly, and took all precisions for safety with COVID. Mike was very professional with his work and answered my questions in great detail about the system I had installed.
Matt Rotz was very professional and pleasant. Flushed my hot water tank. Recommended a couple of improvements. Will call him back.
Chris was wonderful! We had to lower the drain pipe for our new kitchen sink in a very tight and difficult space. He came late afternoon on Friday and stayed passed normal working hours until the job was done. He was kind, professional and went beyond expectations! Definitely will call him again for any plumbing needs!!
Maren E Peterson
9 months ago
Called in this morning, hoping to be able to schedule a plumber sometime this week and they sent Chris Winn out this morning who fixed it by noon. He did a great job explaining what my options were and doing the repair. Highly recommend this company.
Peggy Mitchell
a week ago
Great service! A problem developed regarding opening outdoor pipe- they called the city to come out for assistance- and they came almost right away. Problem was handled and work was quickly finished. Serviceman, Nathan, checked to be sure faucets were working and that power was back on. Very nice guy and even spent a couple of minutes to pet our overly friendly dogs!! Would highly recommend them!!
Good customer service in initial call. They were able to come out on the same day I called. The technician was quick and helped me understand the problem and guided me through pricing and options.
Both repair people that showed up were friendly and knowledgeable. They were willing to explain how the plumbing repairs needed to be done in layman's terms so even I (not a plumber) could understand. In other words, they were very patient with me. They came to remove an old toilet, (waiting on an estimate for new flooring) and will come back to install new toilet. It seemed like one of the repair people was an apprentice and if so, she is getting a good education and good on the job training from Matt. They also installed a new faucet in the bathroom. I would definitely recommend Paul Bunyan Plumbing & Drains to anyone needing service. Very good people.
Alexander Pengelly
2 months ago
Great and knowledgeable plumbers! At times there are longer waits, but it’s always worth it once they get here!
Bryan was very helpful. He explained everything he was going to do before he did it. We got a price for all of the work before it was done. We are very satisfied with the out come. Thank you!!!
Ann Satterthwaite
2 years ago
I have used this company for years, and have had excellent experiences with Matthew Chernoch. He was able to repair problems that other plumbers had not. He is prompt, knowledgeable, and personable. He keeps up-to-date on the latest plumbing products and solutions, and will inform you about these, but not push them on you.
Michele Schwartz
3 months ago
Alan was super nice, very please with his workmanship! Thank you! PB will always be my first call for anything water related!
Having owned my home for nearly two decades, I have had the opportunity to work with a few different plumbing companies. I have never had such great and amazing service as I had from Paul Bunyan Plumbing and Drains. Luke and Jesse were brilliant to work with. They went above and beyond to make sure I had everything I needed. They were available after hours and weekends to deal with all of my concerns. They truly care about their customers.
Husniyah Dent
2 weeks ago
He seemed very knowledgeable and he helped me fix my faucet. He provided other opinions like for my air conditioner - he could tell that it was not cooling the whole room, and with the garbage disposal.
Mary Bunnell
4 months ago
What any absolute delight to deal with this company. From first phone call to the project being complete!! Mike was the best!!kept me well informed though the hole process. I would definitely highly recommend this company to anyone that is looking for plumbing services.
Called and got same day service for replacement of my water softener when no other service could come out for days. Matt was very professional and explained everything to me in detail and made sure I understood everything so I could make most informed decisions on how best to proceed. Work top notch and thorough!
Nathan was professional, prompt and easy to communicate with.
Exceptional service. Bryan was on time, professional and the service was a good value. He got my pipe unclogged and cleaned out. He let me know how to keep it clean with an enzyme product. Would definitely recommend this company!
Serghei was very informative and explained our options before we discussed the price. He also told us what we will need to do once this water heater dies to be up to code. Would definitely use this company again IF NEEDED!!!!
Megan Jensen
3 months ago
The technician was friendly and professional. The cost was significantly less than the other quote I received (Paul Bunyan's price matched what I had seen for average prices nationwide). My whole experience (from initial call to service complete) was positive and simple. I will use them again!
10/10 would recommend!We had a valve crack while replacing a tub shower faucet and needed a repair same day. Water was leaking all over. Mike from Paul Bunyan came out same day and was super helpful. He explained to us what needed repairing and fixed the problem within a few short hours. He was friendly and honest. We would recommend this company, especially Mike to help with any plumbing of your plumbing needs. Thanks again Mike!
Abe was great. He showed up as scheduled and completed a full water heater installation in less than a day. He also efficiently addressed a couple of issues with our outdoor faucets and shutoffs, one of which I forgot to even mention until he was well into the project. Very professional work; Abe walked us through the improvements and made sure we understood things. I’ll use these folks again for future projects.
Sam and Dustin provided good consultation and performed the work well. Sam's secondary advice prevented digging in the wrong spot and rework. Not a fan of subscription model to get discounts
CORCORAN CROSSROADS
8 months ago
This company is completely ripping off their customers. We had leak under sink. just to replace new gasket, 1 hour work, after 10 % off they charge us $742. So be careful and ask quote before repair
Glenys Gullixson
a year ago
We had Master Plumber Alex Breuer at our house today to do a tricky faucet install~ not only was he a polite, nice & super friendly guy> but it was clear he totally knew every bit of what he was doing!!!I'm sure everyone at Paul Bunyan is great; but we feel very fortunate to have gotten Mr. Breuer for our job! *THANK YOU!(needless to say- we'll be calling back for our future plumbing needs!:)
Katie Eksten Gomez
3 weeks ago
Alan was on time and solved our plumbing issue with ease. Grateful for his expertise.
Stan replaced hoses from the washing machine to the sink, and installed a new water softener. He had a thorough knowledge of his job, and explained everything thoroughly too. He was polite, kind, patient, and easy to have in our house.
We had a leaky original spigot on our 1950s home. Our technician came out and informed us of options, and pricing before the work was completed. He was exceptionally professional and knowledgeable. We’ve saved his card for any future plumbing needs. 10/10 would recommend.
Jill Mariette
2 years ago
Today was the first time I used Paul Bunyan Plumbing. Jon was excellent. He explained what was needed and kept me informed of how things were progressing. He was able to show me exactly where the drain pipe was clogged and show me on camera how well the pipe was flowing after clearing it. He also left notes on what he saw for future reference. This was my first service appointment since COVID 19 started. He was very professional and followed all the guidelines for a safe and touch free visit. I will definitely keep this company in mind if I need this type of service in the future and give them a 5 star ⭐ ⭐⭐⭐ ⭐ rating.
Dustin Schenck
a year ago
Joe was extremely knowledgeable and professional. He walked me through the issues my home was facing and provided input on what could be done along with his expert opinion.I am extremely confident going into just my second MN winter knowing I won’t have to worry about any issue with my water.
Justin Morin
4 months ago
Joe came out to my house in the middle of a blizzard and he truly cared about fixing the problem for my family. He was quick and he did a nice job.
Mike did a great job and was very professional. He explained everything very well and even arrived over 30 minutes before the 4 hour window time! Fantastic service!
Fantastic work fixing my recirculating system. Nathan quickly diagnosed and fixed a system that was incorrectly installed that we had struggled with for years. Other plumbers didn’t fix the underlying issue, Nathan did. Highly recommend Paul Bunyan Plumbing.
Alex was an absolute pleasure to work with. He was knowledgeable, professional, personable, & very responsive! Not only did he take care of a couple small plumbing repairs but helped us find the easiest & most economical solution to our 2 major projects. Alex is my new plumber!!!
Matthew did an excellent job representing your company today. He was honest and showed great integrity in sharing the easy fix to my water softener issue. I have worked with other companies who would have took advantage of the situation and told me to replace the whole unit. You’ve earned my continued business. Thank you Matthew!
John deCausmeaker
a year ago
Mike came out on time, I got a text with his picture ahead of time. He was great, a fellow US Navy vet so we had a lot to talk about. This is the 4th or 5th time I’ve called these guys, each time I’ve gotten someone different, but they were all great. I’m a loyal customer for this reason. They do it right!!
We needed a shower head installed, and Joe C. was right on time. He was friendly, personable, absolutely professional, and told me of every fee before starting the job. He finished the installation quickly, and I couldn’t be more pleased with how neat and tidy he left our shower stall. Joe is an awesome guy, and a great employee; I hope that Paul Bunyan Plumbing knows what an asset he is to their company.
Brett Dawson
2 months ago
Awesome Staff! Very professional and honest! They tell you what actually needs to be replaced and what to keep an eye on! Customer Service is top Notch! Will definitely recommend to all my friends and family!
Joe was awesome! Fixed our problem and explained everything. Also gave me great info on another item we are having problems with. It is so nice to deal with people who are so helpful and get the job done. Thank you!
Office was quick and very informational booking the appointment. Jake was very polite and responsive to any questions we had for him. Service was impeccable and look forward to using them for future plumbing issues, especially since they are local.
Matt our service tech showed up on time as promised. This in itself should earn him 10 stars. He was very professional he LISTENED to our issues. Evaluated the situation and made his recommendations. In doing so he even saved us money by telling us what to look for when buying the replacement part. He was efficient knew his work and didn’t waste time putzing around. The entire time that he was at our house he exhibited professionalism and a pleasant demeanor. Most importantly he did the job correctly the first time around.Thank you Matt.
Mike did a great job at fixing my toilet. Fast and efficient. Had issue with the billing and the company was able respond and clear the issue quickly.
Katie Powers
2 months ago
Ryan was friendly, professional and very helpful. Highly recommend
Thomas Kuisel
5 months ago
Yuriy was our plumber. He did a wonderful job fixing everything we asked promptly (same day!), and also found numerous other issues that he was able to help fix. He was very informative about how all the plumbing in our house was setup, and answered all our questions patiently. Not to mention he drove over in the middle of a snowstorm! Very happy with this service.
We had a water leak on our ice maker so I called Paul Bunyan to have someone come out to hopefully repair the leak and Matt came out within 3 hours and we discussed the options to make the repairs which we told Matt to go with option 1 and he made the repairs. He asked me if I was in the military and I told him yes I was in the Marine Corp so he enrolled us in a service for military. Veterans which I was really shocked for this free service. We had another service call to replace a bad capacitor on the a/c unit with Blue Ox last week and the service was great but Zac the tec didn’t offer us any discounts which now upsets me, he should of offered what Matt did for us today. All in all very Happy withe the companies!!
Paul Bunyan Plumbing did a nice job on end-to-service. We called in and were able to reach a sales rep promptly. The sales rep was polite and was able to accommodate our schedule. Chris Winn, the service tech was prompt and professional and worked quickly. He explained what he needed to do beforehand and explained the final work upon completion. The work area was clean before he left.I have had unfavorable experiences with other plumbing companies in the past. Paul Bunyan Plumbing exceeded my expectations and I would use them again and recommend them.
Brian Paulsen
2 years ago
Chris did an excellent job on our repair. The office kept us informed of his arrival time and he showed up as scheduled. He was courteous and explained all the options well. His work was clean and I was able to stay away from the area while he was working and he wore a mask, booties and gloves. The price was half of the other quote I got and I honestly felt he did a better job. He offered me the sewer service contract which saved me money on this job and will pay for itself the first time I use it. I can’t say enough about Chris and the great job he did. I’ll be calling Paul Bunyan next time I need plumbing services.
Amanda Fraser
4 months ago
We really appreciate how quickly you could get out to inspect and replace the sump pump. Also appreciate your referral for restoration services! Excellent service!
The BEST service I've had in the past few years. Mike Campion just didn't come out to give a quote and collect a service fee, he made sure I understood the problem was and explaine different options to me. REALLY FELT GOOD TO FEEL LIKE SOMEONE REALLY CARED. Thank you so much Mike!!!!
We had a water spot on the basement ceiling. David Molla was SO thorough! We didn't find an obvious leak, but something happened in the past (previous owners?). Will contine to monitor and know we can call for prompt service when needed.
On time very polite respective wore his slippers on his boots put a dropcloth down very clean
We had a issue with a kitchen faucet that was more user error then had some leaks before I finally turned the water out. We called Paul Bunyan after hours and they sent Shane Kaufman out. He was beyond great. Missing his kids hockey match and he was beyond helpful and just a great guy. He installed the new faucet and was really great from the service to him personally can’t say enough great things. I would absolutely have them back and recommend. Price was very affordable.
The service from Chewy was outstanding! He was on time, knowledgeable, and efficient. They were able to clear out the drain and install a new faucet system and stayed late to do so. Thank you Paul Bunyan!
I called at 10:30am to request service to repair a gas leak and they were here by 12pm same day. Alex was professional, kind and knowledgeable. He worked quickly and had my problem resolved in no time. I will absolutely be using Paul Bunyan again- and requesting Alex!
Colton Higgins
4 months ago
Matt's C is great knows his craft and very personal. He can come back anytime!
I initially reached out to Paul Bunyan to schedule service because of some awesome coupons I had and the great reviews I read and was told that they didn’t service my area, which was a major bummer so I found another provider. Luckily I got a call from Ed the Sales Assoc who was fantastic and friendly and he told me that I was misinformed and not only did they service my area but he was able to get a plumber out that same day!! So of course I jumped at it because we had been dealing with a leaking garbage disposal for over a month now and needed a new one. Matthew came right in the time frame, was professional, friendly and did a great job explaining all my options with the work that needed to be done and how much it would cost. We did sign up for the membership because it seemed like a no brainer and it’s already saved us money! I would highly recommend Paul Bunyan plumbing and all the other trades that they provide in a heartbeat!!
Morgan McClellan
a year ago
We've used Paul Bunyan a couple of times now and they are always fast to arrive, very thorough in their inspection of the issue, and able to resolve them fairly quickly. Would definitely recommend, and we will use them again for any future plumbing issues.
Kristine Clausen
2 years ago
David Brockway was amazing. He explained everything in detail and was able to answer all our questions and concerns. He did his best to keep our priorities and goals in mind and even went out of his way to reach out and get us quotes and qualified people to come and help us finish the project. His work was fast and well done and I would absolutely recommend requesting David when calling
Highly recommend! My water heater was leaking and they sent Nathan out ASAP. Nathan was on the phone with me many times to talk through the repairs and financing. I could tellhe truly cared for my well-being and wanted to fix my water issues right away. I had a leak one evening and by the next day problem solved and I have a brand new water heater and water softener!
Stan did a great job and was very professional. When getting ready to install my water heater he noticed part of the plastic on top of the water heater was cracked and asked what I wanted to do and even though it was something cosmetic and shouldn't have affected the heaters performance he said he'd get me a new one. He was very informative leading up to and after the installation. I'm very happy with his work.
Walter Kulig
10 months ago
Sam Starcznski was very professional and personable. He went through the whole house and did his inspection. After he completed the inspection, he asked if we had any questions and answered all out inquires. I appreciate the professionalism and attention to detail that he and Paul Bunyan shows. They take pride in their work. Thank you
As usual, we had great service! Jake was helpful and great at his job. We appreciate his work and the reliability of this company.
Melissa Baker
a month ago
Called Paul Bunyan the woman on the phone to book my appointment was professional and experienced. She understood what I needed as I struggled to explain plumbing basics! I got a same day appointment. They were able to come out earlier than expected. Shane was great. My water mitigation team cut off the valves to the kitchen sink. Shane was knowledgeable and worked efficiently, even told me about Paul Bunyan's benefits to military and first responders. I've finally found a plumbing company I will stick with.
jacqueline juvland
4 months ago
Natalie and Chris took good care of me. I appreciate all there help:)
Zachary Dilger
a month ago
Shane Kaufman was fantastic! Corrected all of our needs in less than an hour. Gave us a quote for more work we need done. We will be working with him/Paul Bunyan for all of our future needs.
I specifically requested a plumber with experience with Under sink RO Water Filter system expertise. My tech did not have much experience at all. He found a cracked water shutoff and replaced it and replaced the tank which I bought. He said I should be good. I am not, the problem was not fixed. Also your prices are really high! And your policy about addressing after service issues stinks. You want to charge me $89 to come back to fix something you didn't fix???I will never use Paul Bunyan again. I will also never refer you to friends, colleagues and family who need a plumber. NOT HAPPY!
Todd M. Was a great worker, very thorough, professional and knowledgeable. He helped me in a pinch with installing new dishwasher and bring my plumbing for the dishwasher up to code when a home depot order plumber just wished me luck but didnt take on the job. I will definitely recommend him to anyone, and I'll be requesting him by name going forward.
Julianne Menke
a year ago
Alex was a great problem solver! Our outdoor hose spigot was not working properly and needed repair. Alex tried to use our existing pieces to repair the problem but ended up having to install a new system. He explained in detail what our options were and showed us how to operate the new spigot. He even showed us how to winterize it! We appreciate how personable Alex was and highly recommend him!
Michael White
5 months ago
Dave was great and helped us to solve our water softener issue.
Yuriy was awesome! Knowledgable, friendly and he knew what I needed for a replumb of an old laundry room. The job was done expertly and quickly. Thanks Yuriy!
Mike was very professional, arrived on time, explained in detail what my options were for repair and the cost for each option. When the repair was completed he showed whatvwas done and then cleaned everything up before he left. Would highly recommend Paul Bunyan Plumbing!
Jackie Brown
2 months ago
Options and costs were explained, pleasant to work with, clean-up good.
Megan albert
4 months ago
Made an appointment online for non emergency service, tony was on time and very helpful. Paul Bunyan takes care of all the permitting/review needed by my city as part of the city contract which made it very convenient to get my necessary inspections done!
Very professional and polite! They should do a story on Dirty Jobs! We had a doozy of a problem. The sewer drain backed up into the house due to 3 tree roots clogging the main line to the street. Ugh! They put their scoping camera down the pipe and then could give us the game plan. Great technology! They did a Hydroflush which flushed out the clogs and get everything flowing again.
Alex was phenomenal to work with and did a great job. We needed some leaky water pipes repaired, shutoffs installed and new piping/drainage for a bathroom remodel. I never felt as if he was cutting any corners and took pride in his work. He even helped install the bath tub. We would recommend Alex to anyone needing plumbing services!
Joshua Larson
2 months ago
Did a very quick job and everything looks great. Thanks for coming out so short notice
Brian Tjenstrom
10 months ago
Jake , Sam both did outstanding work. Very customer friendly and focused. Very prompt and kept me informed throughout. Paul Bunyan met the check marks for me. Responsive, prompt, professional, friendly and communicative throughout. I’d recommend them to anyone looking for a quality repair.
Laura Springer
3 years ago
Matt showed up right at the very beginning of our appointment window, so big points there. Hate waiting around til the end of 3 hour period not knowing when someone is showing up :)Matt worked efficiently and was very knowledgeable; our new faucets look amazing. And he was just a really nice guy. Appointment scheduling was easy, and a reminder text with a picture of the tech coming was a really nice touch. We'll use Paul Bunyan again for our plumbing needs for sure. Thanks Matt!
Elizabeth Harrington
2 years ago
Chris Winn gave us options, at different price points which as we're leaving for vacation in 2 days were VERY HELPFUL! So A, will give us time to vacation worry free, with a plan to return to a bigger project on our schedule. Highly recommend him.
Angela Versalles
a week ago
Appreciate the professionalism and suggestions from the technician as well as the payment that fit within our budget.
My hose spigot was repaired (replaced) within an hour and ready to run for the summer. Todd was friendly, efficient and professional. Good experience for me!
Christian Klatt
a year ago
Asked for clawfoot tub fixed supply lines, sent picture and scope of work before they showed up. They charged us $89 just to look at it in person and say they can't do it. Save me the money and tell me that it's outside your scope of services in the first place!Follow-up: Changed my review from 1 to 3 stars - they were willing to waive the trip fee for the work they couldn't do. It would be nice for them to be able to incorporate some sort of internal discrimination for jobs they can and cannot do, as the call center folks that are scheduling jobs cannot currently make that determination, despite the customer having the opportunity to send photos, video, and written documentation of the work scope.
Gentle humble soft-spoken true knowledge of plumbing, well-versed, honest opinion, I recommend him to anyone who wants to get correct plumbing. He is a unique personality for this profession I wish him a great luck.
Claudia Dungan
10 months ago
Sam diagnosed my plumbing problem and scheduled a drain cleaning. He was knowledgeable and helpful. I trust him and that means a great deal to me.
Mike Desjardins
a year ago
Worked with Tony for an estimate on a water heater and boiler. He was great to work with. Not pushy or aggressive. Listened to my questions (quite a few) and answered clearly. We have not decided on who to have do the work. Another company came in little lower but I liked what Paul Bunyan had to offer. I will seriously consider them for the job.
We had a leak that accumulated overnight causing damage to two rental units. I called Paul Bunyan around 7:30 a.m. and was able to talk with someone and get booked right away. The gentleman over the phone was professional, courteous and very helpful.Shane, the technician to come to the house, called 30 minutes beforehand, just like they said he would, assessed the issue and fixed everything promptly. He even gave me a recommendation for someone who might be able to help with our ceiling that was damaged from the leak. I’m highly recommend!
Paul Flaxman
2 months ago
Employee was happy, nice, and smart. Quickly fixed my problem and gave me a discount.
Water main into house was leaking- called and Matt stopped out within 30 min and repair was done within an hour. Nice, friendly and professional. Highly recommended.
Quick assessment of issue and fast response to fixing it.
Shane Kaufman was efficient and did a wonderful job. Explained everything in great detail and price was fair. After testing everything, there was a small leak and he redid that valve to my approval. Would highly recommend Shane and Paul Bunyan.
Steph Luhring
8 months ago
I called Paul Bunyan after receiving an obscene $5k quote for water heater replacement from Bonfe - I should have called Paul Bunyan first. I use Blue Ox for my HVAC and the Paul Bunyan team just continues to boost my opinion of the services under this company's umbrella. We had NO hot water since Friday night and these guys came out on a Sunday and even waived the Sunday trip fee because I work in healthcare. They had the exact brand water heater I wanted on their truck and got it installed same day for only $1,400. The tech was respectful, professional, friendly and cleaned up the mess of puddles from the old water heater leaking all over the place. These brands always make me feel safe and comfortable even when they do work in my home when my husband can't be here, and the services are always well performed. Thank you for for being great, Paul Bunyan is officially my go-to for plumbing needs.
Workers were neat and orderly, taking care to ensure that we understood how to operate what they installed.
Desiree Duffee
4 months ago
Tony was professional. He gave ma an estimate of what the job could possibly cost. He did not perform the work himself but explained to me what the job entailed and how they would repair the toilet (gave me 3 estimates). He drew me a picture and showed me what the problem was and how it could be fixed. I have a plumber coming out tomorrow to do the actual repair work! He was very knowledgeable about the work!!
Hussain Alwael
5 months ago
I had a water heater cleanup. Nathan was very professional at listening to our needs and performing the duty smoothly. On top of that, Nathan gave us tips on how to maintain our heaters for them to run for a long time. I enjoyed our talks very much! I highly recommend dealing with Paul Bunyan Plumbing & Drains if you want professional caring work and not just for financials.
Jamaal Gilbert
a year ago
Sergio was awesome. He installed our new water heater and also helped out with capping a gas line that was no longer needed. Great guy, great work, will be calling again.
Carmi Anderson
a year ago
Fantastic service from Jake with Paul Bunyan. He reviewed my portions for leak on older toilet with a stuck lid and helped me to decide on replacement. He quickly picked up replacement toilet I selected, returned, did install, and removed old toilet. Cleaned up after. Service was great and he communicated well before arrival and throughout.Also, really happy with my 5% discount for being a member. Between waiving the call fee and the discount, membership has already paid for itself.Thank you!
Thanks to Seng and Trevor! My kitchen sink was backing up again.. The company called to schedule for an earlier appointment than I had previous scheduled already. (Thank goodness!) The techs were in and out in no time! Problem resolved! Happy wife! Thanks again!
Very friendly. Explained everything without making me feel clueless. Will definitely call again if needed!
Paula Newton
3 months ago
Did excellent. Explained every step before he did it. Nice personality. Very professional.
Gerhardt Gliege
3 months ago
Tony tried several different strategies for unclogging our drain (instead of going straight to removing a drywall ceiling after the first snake attempt failed). Tony got a snake to work (no ceiling removal needed)!
We called PB to have them do a sewer scope at our new house since we were advised to not have a home inspection done when we bought. We just wanted to know if the sewer line was in good condition and had a few other general plumbing questions as well. I wasn't aware (probably due to my own negligence) that they charge an $89 service fee that does not go towards your service expense. It's a little steep so I'm not sure I'd use them again unless we had an emergency but they offered an annual membership that waives the service fee for $150 (I believe) so that's actually not a bad deal considering one call is at least $89. The technician (Sergeo) was very nice though and was more than happy to answer all of my questions. Overall, very satisfied with the service.
Very knowledgeable and thorough. communication and follow through. I have been a long term client and highly recommend these professionals.
Tony was very friendly and explained everything as he did it. Great customer service and was able to fix the issue quickly!
Nathan Yungerberg
2 months ago
I had an emergency gas leak and Todd saved the day! He was prompt, courteous and knowledgeable.
Pumper Pumper
11 months ago
Matt was completely professional. He did great work and explained all my options, and then, explained how to operate my new water heater. He did an awesome job. Thank you!
Erik Wakefield
a year ago
Chris quickly installed my new shower fixtures and addressed some challenges that came up I’m during the process. He also took the time to educate me on the warranty that came with my fixtures, how/when to use it if needed, and where to find key information in the manual. Chris went above and beyond with that - I really appreciated it!
Anthony DeLorenzo
2 years ago
Per usual, the service was amazing. Matt Cernoch continues to provide amazing service and do top-notch work for our household. I continue to value my relationship with this company. I recommend request Matt for all your needs. He is truly the best.
Nicholas Ilii
3 weeks ago
Nate was great in helping get our shower back up and running. Very knowledgeable. Cleaned up after himself before he left. Will call again if I ever need more plumbing repairs.
Kimberly Hubner
3 months ago
First the initial call was great- friendly informative and helpful. Follow up reminders were great. Jacob reached out, showed up was polite, walked me through the service asked about any other issues and gave details, and provided next steps for next year. Great service very impressed with Jacob and the entire experience. Thank you.
We had a plumbing leak the day before a big party at our house. Paul Bunyan was able to come out about an hour after I called. Dave the technician was amazing and very friendly. The leake caused a lot of stress and Paul Bunyan really did save the day! I would recommend their service to anyone! THANK YOU!!!!
Reese Jennifer
3 months ago
Alex was outstanding to work with. Very knowledgeable and walked me through the process.
Christopher Bingman
a year ago
Discovered a pool of water late Thursday afternoon in the utility room. Threw towels to soak up the water. Contacted Paul Bunyan Plumbing & Blue OX Friday and reported the problem. Requested Blue OX service due to water around the furnace. Service tech came out today, Saturday 4/30/22 to inspect the furnace and found no issues and stated water might be coming from the water heater and contacted dispatch to send out a Paul Bunyan Plumbing service tech. Stan arrived and checked the water heater and stated water was coming from between the inner and outer tanks. The old water heater had been replaced 11 and a half years ago and had a 12 yr warranty. With just 6 months to go on the warranty and after discussing options, Stan proceeded with the process of replacing the water heater. Stan was very professional and up front regarding the warranty on the old tank, looking out on our behalf before proceeding with doing the Job. I've done business with the Paul Bunyan Plumbing and the Blue OX teams for years now and have always been satisfied with their service techs/services every time.Christopher Bingman
Alex was amazing! Very professional and very knowledgeable. He answered and addressed all of my plumbing issues. Installing 3 new toilets and faucets….I’m so excited and relieved to have theses problems solved..Thank you so much! 🥰 I will be recommending your company to all my friends and family…Signed…One Happy Customer! 🌟🌟🌟🌟🌟
Our technician was very friendly and helpful. Took time to explain, answer questions and repair our bathroom problems and gave us quotes on new toilets and faucets which were reasonably price. And the price quotes are open ended so we didn't feel rush to purchase that day.
Dennis Cruikshank
a year ago
Nathan was a rock star. Very helpful, knowledgeable and sympathetic to our situation since we woke up to a basement full of water. Walked me through all my options for purchase of new sump pump without upsell. Very happy with the service Nathan provided. Thank you, Nathan!
Mike replaced 2 outdoor lawn faucets & 2 indoor ball valves. 3 hour job. Really friendly and professional job. Happy to have old parts (55+ years old) replaced. No more leaks! Thanks.
Bob from Paul Bunyan was excellent. Professional, knowledgeable and helpful with suggestions. Had a few plumbing problems that were about to get way worse, but was scheduled right away and saved the day.
Joshawa Speiker
11 months ago
We had Todd out to install a backflow preventer for our irrigation. During the consultation he was very informative and broke everything down very well. His work was professional and exactly as he had described.
Alex McCleskey
a month ago
My tech. Laynee was awesome. Very professional and she did a great job.
Lucas Anderson
2 years ago
Alan was very professional and honest. He was very knowledgeable and walked me through all the issues and why they should be fixed. Installation was fast and fixed the problem. The online scheduling system was so easy, and the contact from the main office was efficient and friendly. We signed up for the yearly plan!
I would not recommend anyone to use this company for plumbing needs. I cannot speak to their timeliness or cleanliness. They do not stand behind the work that they do. They will perform a “quick” fix that is surface level and seems like the problem is fixed- but once you realize the problem was never actually fixed they will want to charge you money again to have them actually correctly fix the issue. Please save yourself the worry and use another company who is willing to do it right the first time and will actually stand behind the services they provide. It’s not worth getting into this trap like I did.
Penelope Warren
3 months ago
I've enjoyed great service from this business for years and today was no exception. I called before normal business hours and was able to schedule same-day service--extremely important in this instance. The technician arrived well within the scheduled period and was prepared to solve the problem in a timely fashion, averting a plumbing disaster.
Dave was great! He answered all our questions and solved a few problems.
Had great service with a smile! Thanks so much for coming out day of and fixing everything right away. They were no pressure professionals.
Nick Greenwood
a month ago
Jake was great with my dogs. Anyone can do the work which Jake did well but being a dog lover as well as a plumber helped. I didn’t need to lock up my dogs in another room and help as needed…lol.
These guys are FANTASTIC!! We had a sensor go out on our water heater due to some home construction we're doing, so we were left with no hot water. The first place I called said it might be a pain to find the specific part we needed and that it would take awhile. I could have tracked it down online and installed it myself but I'm not handy...at all.I came across these guys and gave them a call to see what they could do. They were at our house about an hour after I called, so SUPER quick service. The price was reasonable as well. I had Matt S and Matt M come out. They were both not only super professional but they were actually cool laid back normal guys with funny personalities as well. You can request who comes out to service your house, and I strongly recommend you have one of those two come out!They fixed our issue really quickly and easily considering there were contractors in our basement that they had to work around. Signed up for the membership service and will ABSOLUTELY be using these guys moving forward.It sounds super cheesy and salesy I know but I went from taking an ice cold shower to a HOT ONE because of them and they made it simple and stress free!! Thank you!!
Tonja Scherer
2 months ago
Bob was great of punctuation for everything, spent time to explain everything he was doing, if anything was wrong, and what needed to be replaced. The pricing on items were too high for my liking but they were also commercial grade so I get it. I will be using bob in future since there are somethings needed fixing and he has been in the business in many areas for 30yrs.
JUDITH VONMOSCH
3 months ago
2 years ago I had a whole house water filtration system installed. Recently I was contacted to schedule my annual inspection of that system, a service that is provided at no additional charge. I was happy to see my original plumber, Sergio, arrive for the inspection. He was very thorough, helpful and professional. Excellent service!!Now I've had my system for 6 years. Sergio has done a great job keeping it in perfect running order. I highly recommend Sergio.
Used them twice now both in urgent situations and couldn't be happier with the quick response and high quality service. Both plumbers were very thorough in their explanations of the repairs and upgrades available. No pushy sales tactics just honest descriptions and recommendations. Will continue to use them in the future
Jim hooked up my gas stove and was awesome! I was so impressed with how quickly they were able to get me in, and how good of a job he did. Jim made me feel so comfortable with the process, and talked me through all my concerns. Highly recommend!
Stan came out to replace my laundry tub and faucet today. Wow! What a friendly and helpful plumber. He was super happy to answer all of my questions and took the time to make sure I understood what to expect. He did a fantastic job. The tub looks fabulous, everything was zip-tied neatly together. He labeled the water shut off valve for me and made sure that the washing machine emptied properly into the tub and that both hot and cold water was running fully.Stan was on time and enthusiastic about his job and career as a plumber. His attention to detail was perfect and left his work area (my laundry room) impeccably clean. Will definitely call Paul Bunyan Plumbing again!
Miranda Olson
9 months ago
Forrest did a wonderful job. He explained everything and work very diligently to get the job done. I will definitely use Paul Bunyan again. I have suggested your company to a fewHe remembered coming here before to do some service and asked how that service was. Nice to be remembered and ask if anything was not working with it.Thank you.Sue Foster
Chris did a great job with our leak. He was on time, gave us different options and explained everything in detail. We had to move a bunch of furniture in the basement to access the pipes and Chris put everything back together for us! Above and beyond!
Jake came out and identified the problem right away, had the right tools on him, and was able to solve the problem in no time flat. Super professional! Will definitely use again.
Patrick Mayer
2 months ago
This is the now the third time Laynee has come to my home to make repairs. Each time she has been entirely professional and done the work perfectly. I’ve owned five houses over the last 30 years and have had many many service folks come to my home, and Laynee stands out among all of them. Highly recommend her!
Kathryn Dunleavy
2 months ago
Great company, detailed information about purchase options for replacement equipment. Professional service.
Emily Buzzell
4 months ago
All the five star reviews are completely warranted. I called after 9:00 on a Friday evening after discovering a drain leading down to our basement had backed up and created a smelly dirty mess. Jake came out on Saturday in the early afternoon. Not only did he clear out the drain, but he was also a delightful person -- cheerful, friendly, and conversational. The company also has a system where you can look up the location of their truck when they call to say they're on the way. I actually really liked that because it gave me time to get my baby up from his nap when I saw that Jake was just a few minutes away. I hope we don't get another drain backup, but if we do -- or if we need general plumbing services for a future home improvement project -- Paul Bunyan is going to get our business.
Brian Prazak
10 months ago
Had a leak in the basement that was quoted needing $3k+ of work to fix from another company, including breaking into the concrete floor. Called Paul Bunyan for a second opinion and David identified the problem was actually above ground and only required a fraction of the time/cost. Both estimate and repair was done in one afternoon, could not be happier with the entire experience.
Steven Germain
3 months ago
He was able to tell us where to turn off the water. Very pleasant.
Annette Hiltz
11 months ago
Andrew O. was great to work with from estimate to install. We wanted our kitchen faucet changed out and needed the 30+ year old shower and sink updated in our basement bathroom. He patiently answered all our questions and kept us informed of his progress. We are considering installing a water softener and will definitely request him again!
Terry Mulally
6 months ago
Sam came with the hydro-jet truck. I highly recommend using this service for main line sewer pipes. They also did the camera inspection all the way through to make sure pipe was clear.
The tech was friendly and helpful. He answered all questions and concerns. The job was completed efficiently and cleanly.
Mitchell Werth
5 months ago
Andrew was awesome & professional! Great work! Will recommend!
DOREEN GOSLING
a week ago
Beautiful ❤️ Matthew and Dustin was awesome. The water taste good. The job was professionally done. I am a very satisfied customer.
Serghei and Dmitri were very professional and polite. They did a great job of installing our new water heater in a tight, space limited townhouse furnace room. I highly recommend them!
This company was contacted by my landlord after the gas company. The gas company did not specify where the leaks were. They were unable to find all of the leaks, and there were 2 gas leaks that remained when they were finished. Paul Bunyan did the repair in the basement. While Blue Ox did the repair inside the apartment. The gas company came back to my place and shut the gas meter off a second time because they missed 2 leaks. They made an appointment to come and address their mistakes. And I took the day off of work between 2 PM and 6 PM. At five p m, they notified us that they are no longer doing apartments, and they refuse to fix their mistakes. I would highly avoid either one of these two companies when it comes to gas work. Having gas leaks after they signed off is unacceptable. I would think twice before hiring this company if you value your own safety.Amended to adress reply;The work was done at 3320 25th ave S. It was Paul Bunyan that did the leak in the basement and Blue Ox that did the repair in the apartment. Subsequently both areas each still had leaks. I am the tennant who was affected by the inadequate work. I am not the person who paid for the repair, but I was directly affected and impacted by the substandard service. I will further add that I did contact Paul Bunyan in regards to the repair that was done to ask if it was safe to use. Because I still smelled gas at which time the technician boasted about having a license for 23 years and was incapable of making mistakes and wanted to get into a verbal argument about it. I myself have held a gas license for 30 years. And I do not find it inappropriate for someone affected by your service to ask questions. The questions are necessary, especially when gas is still smelled. Instead of Paul Bunyan being ethical and taking care of the problem. I had to have the gas company. Come to my apartment and shut off the gas for a second time. I will repeat my recommendation that anyone that values their safety. Highly avoids this company for gas work.
Chris provided excellent service. He diagnosed a tricky problem, showed it to me and did a nice repair. He took time to answer my questions. If I have plumbing problems in the future, I value being able to call someone I can trust.
Debbie Schreifels
a year ago
Can’t choose a happy face., because hey my water heater went down. The installer was Chris. He was very kind, efficient and knowledgeable. He made a bummer situation better.
Dimitri was very friendly and professional. He was on time and explained everything he did. He fixed my issues and hooked me up with some discounts as well. LEGENDARY SERVICE!
Chew was great to work with, responsive, laid back, but professional. He explained our options and it was easy to understand the differences and what was needed to be completed in our home. We'd recommend Chew and Paul Bunyan to friends.
Kitchen sink clogged. Stuff also clogged in Garbage Disposal.
Pretty sure his name was Dennis. Wasn't in the list.
Called before, here in the time he said he would.
Did an absolutely wonderful job.
MARY JOHNSON
9 months ago
We had Tony come out with Paul Bunyan Plumbing and quote a new water heater and water softener. This is our first experience with them.It turned out more expensive than we thought, but isn't everything these days and you get what you pay for. Tony was very pleasant to work with and very informative. They were very expedient in coming out and in getting our install scheduled. Very happy with our first experience.
Gayle Barland
3 weeks ago
Jacob was very friendly and helpful. He did his job in a timely manner and was very good at answering all my questions. He even gave me an estimate for future work. I would definitely call back here.
Shane seemed knowledgeable &fixed my leaking Main Water Shut-Off Valve in NO time flat. Then he gave me a bid of of $1500 to hook up the Washer, Dryer (gas) & Rinse Tub in my downstairs laundry room, which was too steep for me (bid seemed way over priced). Then he gave be another bid of $550 to change out the Rinse Tub Faucet in my Laundry room ipstairs. Again way too steep & over priced. His total bod was $2200 for both laundry rooms. My husband said absolutely NOT. But Shane did give me a card for a Restoration Company & told me to ask for Dan.that he could possibly restore the 3 rooms that were flooded due to the leaking Shut-Off Valve. The resource ended up working out &TCFinest is restoring my damage. Last week I contacted a 2nd plumber for a bid in doing my laundry rooms, plus I added fixing a leaking shut off valve for the downstairs toilet, tightening two kitchen faucets & fixing the leak at the top of the neck of the upstairs bathroom sink. His bid for EVERYTHING was $320 (1/7th of the bid Shane quoted me to do just the 2 laundry rooms. Now I'm 100% certain Shane's bid was way high, that ,however does NOT make him a bad plumber he's merely EXPENSIVE.
Sam was great to work with! He was very thorough explaining what was happening along the way. He also gave great tips on how to maintain and prevent future issues. I would definitely have him back out for any other plumbing needs!
Nate & Angie Wood
2 years ago
Was very informative and walked me through everything he was doing. He also gave me information on maintenance of my water heater. Even took the time to walk me through future projects and gave me an idea of what it would cost. Would definitely recommend and will be using them for all my future plumbing needs.
Amanda Hammond
a year ago
Chris did a fantastic job for us - we had a leak in our toilet in the basement and we were able to get service the next day. Chris was on time, very communicative and explained everything step by step. The price seemed fair and the work was completed within 1 hour of arrival. I would definitely recommend to clients and friends.
Lori Carpenter
a year ago
What a great company!! Great job, with affordable prices!! Even the people who take your calls are polite, respectful and ready to help! We had Nathan from this company to fix multiple issues. He was on time, very professional, polite, respectful and honest with all the issues we were having. He also has a lot of years of experience! Going forward, this company will be the company our family will always use and Nathan is now our household Plummer! Thank you Paul Bunan Plumbing!
Wonderful, caring attitude. Wore a mask, booties, explained everything throughly. In my opinion went above and beyond to make a happy &satisfied customer. So glad we went with them instead of Home Depot who was more expensive and probably 1/2 the service. Would highly recommend them. Shane is legionary.
We have used Paul Bunyan multiple times and finally got the membership which is well worth it! They are so responsive and have amazing customer service. Shout out to Todd who helped us on a Saturday :)
Julie Vadnais
3 years ago
Dave was great. He was friendly and thorough. Unfortunately our problem may be more septic system related than we'd like. But he did his best to make his service call worth both his and our time. We will definitely use Paul Bunyan again.
Richard Sherman
a year ago
Mike was able to get the City of Edina to come out and replace a meter which was badly rusted and leaking. City wouldn't even talk to me. When they did come, promptly the next day, they did the replacement in five minutes. I give Mike credit for that, and also for being a most courteous worker.
I was reticent to even get a plumber to come out and look at the issues I was having - I thought it would cost me *quite* a bit more than it did and be a huge hassle on top of that.Alex, the service tech, was personable, professional and efficient. He was in and out in about 20 minutes and solved all the issues I was having. I was truly blown away at how simple it all was.Should I have any sort of plumbing issues in the future I'll definitely go back to Paul Bunyan Plumbing and I would highly recommend you do the same.
I called Paul Bunyan Plumbing this morning, and my great experience started there. Their customer service rep was able to book me an appointment for this afternoon, and their plumbers were on time and very profession. Serghei explained everything to me and the options I had to resolve my issue. They were able to resolve my issue and left the place as if they were never there. I will be using Paul Bunyan services again.
Abbie Muckler
a month ago
very pleased! less than 24 hours after I called to schedule a service visit, we have been educated and serviced and received reasonable quotes for a drinking water filtration system. all of my interactions have been productive and courteous and reliable. I couldn’t be happier.
Sergio did a phenomenal job! Very impressed. We had an emergency, and were really in a tight spot. They were able to send him out quickly. He gave us clear, upfront pricing, and did very professional work quickly. We will use Paul Bunyan for any plumbing work we need in the future. 5 stars!
Mike Campion was on time and very professional. He walked through the problem in detail and explained each step of the solution, along with alternatives I could consider. I really appreciated how proactive Mike was in fixing the problem - he actively looked for ways to prevent future problems. The work was done efficiently and the area cleaned spotlessly when completed. I highly recommend Paul Bunyan and Mike C, in particular.
Elizabeth Giffin
3 months ago
Great service-from initial quick response to thoughtful communication around repair needs.
Amanda Madison
a year ago
Super responsive! They had someone out same-day when we couldn't figure out our dishwasher installation. Joe was kind and efficient. Really helpful! 🌟🌟🌟🌟🌟
Luke was fantastic! Explained things in layman’s terms was honest & fair company pricing.
They had to spend extra time and effort to get my home warranty company to sign off, but they did so without issue or complaint.Very professional and knowledgeable too.
Stephanie Steidl
a month ago
Extremely impressed with the responsiveness, care and attention I got from Chris at Paul Bunyan! Highly recommend.
Dean-Linda Blomquist
a year ago
Tony came out and took care of our drain issue. He was on time and was very easy to work with. We have had you guys out before and Tony was the technician that we had then to. We are very pleased with the work and would request to have him out the next time we need help. When we called for service we were able to have someone out the following day. That's pretty quick service. Thanks!
Matt was great, did a fantastic job, and explained all the services you me prior to his work. He completed the work promptly and labeled everything accordingly. I'm glad I reached out go Paul Bunyan Plumbing.
Floor drain in laundry was backing up. Great customer service while scheduling and very informative when the tech would arrive.
Chu arrived and was very responsive and professional. He did an outstanding job. The drain has never worked so well. I would highly recommend Paul Bunyan Plumbing.
I woke January 1st to find my water heater not working. I called many plumbing services that had either no answer or an answering machine. Paul Bunyan had a real person answer the phone and cheerfully and quickly helped me to get someone to come to look at the water heater. The plumber was professional, friendly, quick, knowledgeable, positive, and put in a new water heater on a cold day that just happened to be a big holiday. I will use this service from now on. Thank you!
Great customer service! I called on a Wednesday morning and booked an appointment for Friday. They called back a few hours later with new openings on their schedule that were earlier and asked if I wanted any of them. Jake showed up by 1:30 that same day! He was very professional and took care of the problem right away. I am very happy with the work done, thought it was a fair price and will definitely use Paul Bunyan again when needed!
Dustin was professional and curious and cleaned up after fixing a clogged drain. Now I can use the shower. Thank you Dustin ☺️
Chewy was friendly, professional and extremely knowledgeable about a difficult and complicated repair. A second plumber was needed and Dave responded rapidly so that the entire repair was completed in a timely manner. I could not be more pleased with the service I received.
**MILITARY CALL THESE FOLKSBegin review:My buddy was like “call Brad and we can do this” I thought to myself…not a good idea”. I called Paul Bunyan instead. I like the name.The next day I get a text. “Legendary Mike is on his way.” Mike was legendary indeed. He took care of my problems and we spent some time walking around looking for a shut off valve. He gave some good tips too. He asked why I moved here and told him I just got out the military.After telling him that he told me that I get to join the Paul Bunyan club for free! Awesome deal! Even if I wasn’t in the military the club is a great deal.Needless to say, Mike fixed my stuff and was indeed legendary. Great experience!
Oscarlake1 Mn
3 months ago
Nate was professional and courteous. He did a great job!
Sarah Morrison
11 months ago
I had Matt to my house twice for different things in the last year. He is kind and knowledgeable. He explains everything he's doing and why. Seems very honest. I recommend!
Tony was honest and knowledgeable. Very personable and helpful during my decision making and financing processes. He did an outstanding job and gave me the feeling that I was making an informed decision for my household. I would call again for any plumbing issue that may arise in the future.
Jennifer Schwab
2 months ago
Everything you’d want for a plumbing emergency, wrapped in a very pleasant customer experience!
Clara Kessel
4 months ago
Excellent customer service. Did a great job of explaining everything without making me feel rushed. Would definitely recommend if you are looking for honest local company.
My main water line shut off valve was leaking, it's an very old valve. Serghei evaluate valve we discuss best path forward I end up deciding to replace both valve. From setting up the appointment and getting the repair done same day to getting the actual valve replaced was done fast, professionally, great communication, respectful. Price was more expensive than I anticipate, but again you get what you paid for and I paid for all the above. I definitely would use the seevice again and recommend Paul Bunyan plumbing to anyone seeking quality service.
On time, professional, courteous. A good experience. They came to inspect the sewer because we are selling the house and the city requires the inspection. Luke also informed me that the city required a license in order to view the inspection. I didn't know that prior to him telling me. Otherwise I would have been waiting to figure out why I wasn't getting any results but now I cleared it with the city and I should be good. Thanks for helping me avoid a headache. There are enough of those when selling your house. You really helped out.
Lisa Nawrocki
2 years ago
Sergio was awesome when helping us figure out the best water heater for our home. Alex did a great job installing the water heater. And Matt was a life saver when the toilet decided to stop working after hours. Thanks to all of you for making our experiences wonderful!
Matt's customer service skills are great. Takes the time to educate
Cindy Bergmanis
2 months ago
Dave did a fabulous job - he was professional and explained the repairs. necessary. He completed the repairs efficiently and with attention to details We are very impressed with the service from Paul Bunyan and specifically David
Dave and Jim did a wonderful and efficient job of installing my cast iron kitchen sink and garbage disposal unit, which took no small amount of fortitude, as the sink was quite heavy. They were friendly, personable, and professional, offering advice on future potential installations. I'm very satisfied and did engage Paul Bunyan for another necessary plumbing installation.
Lauren Klaffke
a year ago
I had Paul Bunyan out to diagnose water backing up in my basement and then hydrospan our main line to remove tree roots. I liked several things about working with Paul Bunyan. First, the communication between the front office and myself as a customer is great. I appreciated getting a call about 20min before the arrival of our service folks. In my case, they arrived at the beginning of their service windows, which was great. They were able to come out the next day to diagnose the problem and give me a temporary solution. Then, they fixed the problem two days later. Second, I really like their pricing system: the cost of the service call and diagnosis rolled into the ultimate solution to the problem. Instead of paying $289 for the problem diagnosis plus $1000 for the solution (a total of $1289), they offered to have me pay $1000 total, rolling the cost of the diagnosis into the cost of the solution because I went with them for the service. I thought it was a pretty cool model of pricing. Third, they gave us options for service. I was offered a $500 solution (auger) and a $1000 solution (hydrospanning) for our problem (tree roots in our main line). I appreciated the options! Fourth, the folks who came out to do the work were professional and helpful. Tony, Sing, and Jake all did a fantastic job. Finding good service when things go wrong is always stressful, but I'm so happy to know that have someone great to call in the case of plumbing problems!
We threw everything at Mike. After calling and asking if it was okay, he showed up early—which was a refreshing change of pace.The Work:6 total basement sink shutoff valves (never installed for some reason)We needed a new drain and faucet installed in our basement bar as well.Our kid's toilet valve was completely broken.The kid's shower was never installed correctly and had huge openings at the faucet and handles and the shower head dripped when the faucet was in use.We had other concerns but he reviewed them all and found there to be no issues. Mike was looking out for us on the cost side, and wasn't about to propose things we didn't need.Experience:We signed up with Paul Bunyan's yearly membership and saved over $400 on the work getting done today and tomorrow. They might be considered a bit on the pricey side but I felt it was well worth it for the lack of hassle and minimal time spent coordinating. The work was done fast, with high quality parts, and well executed.Mike was great and I highly recommend!
Ely Sixtysix
3 months ago
My positive experience all started with the phone call to the dispatch person. She was very professional and friendly. She was able to schedule me the same day. My plumber was Matt. He was friendly and professional. Matt was to the point and detailed orientated. I will ask for him when I have any other plumbing needs done by Paul Bunyan.
Emily Carlson
3 months ago
We have used them several times over the years and joined their membership program which like and qualifies us for discounts.
This was my first time using Paul Bunyan Plumbing. I requested a quote to replace a sump pump. They were great on timing to get someone on site. Mike was great, very professional and answered all my questions. He provided options for the replacement and was able to install the same day. The installation looks great and will definitely provide more piece of mind. I would highly recommend them. By far the most professional plumbing company I've worked with.
Had Mike over for 2 different jobs at my house. He was prompt, professional, and kept me informed of what and why he was doing the steps during the procedure. He answered questions, was thourough and kept a positive attitude. I wanted the job to be done right and Mike fulfilled that. We are happy with the resultsk, the workmanship, the cleanliness of Mike's work, and at no time , did I feel that i payed for anything less than A+ work, 100% tip top results .
Miranda Marshall
a year ago
I needed the main plumping/gas line moved over so I could fit my new washer and drier in. Michael came and was absolutely phenomenal. Explained everything so I understood it without being condescending.I’ve had to almost completely renovate this place because a smoker lived here previously and I was most worried about the plumbing but that ended up being my easiest experience. Great job!!!
We're new home owners, who had barely moved in, when we discovered a leaky valve. Mike was able to quickly identify what all needed repairs, and replaced not only the valve, but the pipes that went to it.The repairs took about an hour, but saved us a major headache later on. We're happy with the service provided.
Gordy Seppanen
a year ago
The plumber was fabulous to work with and on-time, efficient, courteous and orderly. Very pleased with his services. He performed a video observation of our sewer prior to selling our home.
This is the second time in a year I had to call for help. Once was for a leaking pipe under the sink and today for a gas leak. Alway professional with great caring customer service. They are wonderful from the time someone answers the phone until they complete the work. I will continue to call them if I run into issues.
Amended review. Paul Bunyan Plumbing was called to replace the main shut-off valve in my residence. I was stuck between a rock and a hard place because I needed the work done, and their fee was almost $700. Was a fairly simple task that took under an hour. So, minus the $89 fee for the 4 hour appt, they make $600 an hour. Will be finding a different plumber in the future.
Jake came out and did an awesome job! He explained exactly where the clog was and how he came to that conclusion. He also explained what he did to resolve the issue. Jake also saw a leaky pipe that we thought was caused by the clogged drain and fixed that also! It turned out that it was a stripped hose clamp from the previous installer and he replaced and tightened it.
Stephen Maher
10 months ago
I've been having trouble getting plumbers out to even give us a quote on some work, so I was shocked that PB was able to send someone out the very next day after I called to schedule. Not JUST for the quote, but they did all the work, too! I was so pleasantly surprised!!Jim Trossen came by in the morning and listened as I pointed out various work we needed. Water heater replacement, gas valve replacement, some pipe repairs... he wrote up a quote with a few different options to choose from and explained what all would be done in detail. Very knowledgeable, very friendly, extremely eager to help. After we selected the items we wanted, he got started.After everything was completed, he walked me through and explained what all was done and how it functioned. Then we tested everything to make sure there were no issues, and of course there were none.The response time, the quality of work, and the friendliness of everyone we talked to all really made this a great experience. Will gladly call them again if we need anything in the future.
Keith Lindquist
a year ago
Gas company found a leak in 60 year old pipe joint. Something I would not even think of or know how to repair myself. They were out within half hour of my call & had old joint cut out & rerouted & everything fixed within about 2 hours. I thought the price was very reasonable. Would use again if needed.
Taylor Udenberg
11 months ago
Chris did a perfect job start to finish. He was kind and took the time to answer any questions I had. If we have need of a plumber in the future, we’d be very glad to hire him again. Thanks Chris!
Andrew Commers
a year ago
Paul Bunyon came through in a pinch. We had an old hot water heater fail (yes flooded basement), and within 24 hours Shane was at our house, talking us through options and then implementing install of a new water heater. Very friendly, very fair, all the options but no agenda other than to get you what you want. Very happy with PBP&D and would hire them again.
Bob and Laurie Frey
3 years ago
Matt and Alex were both very professional and nice. They took the time to answer all my questions as well as explain everything that they felt in their professional experience needed to be done to install the best quality of faucets for our two sinks in our bathroom. They did a great job and were very efficient in getting the job done well and in a timely manner.
Alan was very professional and friendly. Upfront with cost of what it could and might cost. Upon doing the repair and installation he came in way below estimate. Very satisfied. We are in need of another repair soon and will be calling on him to do the job.
5 stars
We got quotes today. They’re coming back tomorrow to do the work. Very reasonable prices too.
We’re also happy to be new members
Was very professional and polite and knew what he was doing
Dave Engebretson
4 months ago
I've had multiple great experiences with Paul Bunyan including water heater replacement today, water heater and furnace/AC tune-ups, and anode rod replacements. So far the employees have always been professional and friendly, and willing to share knowledge so I can learn a bit more. Mike M. specifically today was very courteous, efficient, and helpful. He was able to replace the old leaking water heater with a new one and suggest a few related improvements. I would recommend Paul Bunyan and I would recommend Mike specifically (as well as other Paul Bunyan employees who have helped us in the past).
Yuriy T was very helpful and kept me in the loop as to what the issues were and what work was being done. He was professional and communicated all details with me as I was not able to be on site while he was. Definitely would ask to have him come back for work again.
This was a great experience all the way around. This was a kitchen remodel that was over two days. Day one was the disconnect and day two was reconnecting and redoing the drain. Both days on time and did the project to perfection. Our tech both days was Forrest Callahan and I can say that he is welcome in our home anytime to do any plumbing needs we might have. From calling them to set this up, the communication before any work was done, when they were on the way, and the work done, they all get an A+++ rating from me.
Brett Carter
11 months ago
Mike was great and honest, did not try to upsell me on anything that
wasn't necessary. Was professional and neat, made sure he cleaned up behind himself. I would definitely recommend him.
Cassandra Parsons
3 months ago
Matt came out to do a consultation. I was impressed with his demeanor and advice. We are definitely looking forward to working with Matt for our project.
Patrick Hoffmann
a year ago
They were able to give me a few options on how to repair a leaking cast iron pipe. The beauty of it was they quoted me a price that I found suitable, and even though the job took longer than anticipated, there were no hidden costs. Also, my puppy really liked Jake.
Timothy Dorr
3 months ago
Tony from Paul Bunyan was great . Very fast, friendly and professional. Pretty good with an iPad .
Thanks for the great service
Tim
Dylan Joseph
2 months ago
Speedy and affordable! Dimitri provided good recommendations and was speedy helpful and efficient!Update: have had them out a few more times and review is the same. Company with integrity!
Chris W and Paul Bunyan Plumbing were great. Would 100% recommend for any job. Chris was extremely responsive to my many questions and is clearly professional end skilled.Also Jake provided drain cleaning service and was prompt, courteous, answered all my questions and gave great advice, too! Very friendly
Merle Waldron
2 months ago
After I contacted them, they let me know what time they'd be to the house in a window of time and called and texted me with who would arrive.I was frustrated that the coupon for the water heater was for a certain price, way lower than others. I felt it was a bait and switch and let them know I was not happy about the low price and switch to match others I had quotes for. They did match the quote that I had with the warranty, permits, and removal of the old water heater.The work that was done, was very professional and all questions asked, were answered. They left the area they worked in a very clean and everything was very good.All copper, valves and exhaust piping was replaced and looks very good.
Andi Lindquist
2 months ago
I had a very big job in my basement involving all the utility companies over a couple days. Todd is amazing and his work is outstanding!!!He called to let me know he was coming and when he would be on site. He was always very pleasant, professional, courteous, and honest. He answered all my questions, walked me through everything and made sure it was all working properly. If I need a plumber in the future, It will be Todd.
Nicole Cameli
4 months ago
Todd was amazing! Exceptional service. High quality installation. Very professional. Extremely knowledgeable and able to explain the issue in a way that was easy to understand. Would highly recommend Paul Bunyan plumbing and especially recommend Todd!
John Moline
10 months ago
Tony was very friendly and professional. He finished the job in less than an hour. Very knowledgeable. I would definitely recommend Paul Bunyan.
SEH Builds, LLC
2 months ago
Highly recommend Chewy! Good guy, and did a good job.
Steven Stadler
5 days ago
Matt was very knowledgeable and east to talk to. He did a great job addressing the issue we had with our water softener and did an amazing job installing our new water heater .
Alex was great to work with. He helped install the ice box for our fridge. He was friendly and super efficient.
Elisabeth Weber
a month ago
Laynee was fantastic! Totally chill. Made time cuddle with my dog. Covered all the bases and answered all my questions!
Taylor Collins
10 months ago
Fantastic service! Jake was professional, friendly, and knowledgeable. He was kind and understanding when I freaked out a bit upon realizing it WAS NOT clean water backing up into our basement… We’ll definitely use Paul Bunyon has our plumber of choice going forward! Thanks Jake!
Alexandra Haider
a year ago
Nate Anderson came out and was super professional and helpful. He caught things other plumbers didn’t, including a cracked pipe under our sink that would have been a huge problem in the future. I’ll be using this company again in the future!
John Hagedorn
5 months ago
Today Nathan did a plumbing inspection. He is great. Friendly, explains things so I can understand. He explains what he is going to do. I have always had great experiences with Paul Bunyan Plumbing. Nathan & Mike are fantastic.
Pat Saunders
3 months ago
They were able to come the next day . He was very professional.
Matt Patrick
2 months ago
Super fast response, incredibly honest and very helpful. I won’t be trying out any one else from now on.
Had multiple issues. Called and got scheduled by next day! They gave multiple times and helped work around some work schedules I had too. Great communication, service, and repair! Yuriy was very knowledgeable and everything is working now.
Amedeo Minutolo
a year ago
Another wonderful visit and excellent experience with Nathan Fogarty! He assisted with our annual service/inspection of our tankless water heater and water softener. He also identified two showers in need of maintenance and addressed them. He was on time, worked quickly and, as always, was a pleasure to work with and have over. Thanks for being such a great guy, Nathan! I look forward to seeing you again in the future. Always a pleasure seeing and working with you.
Shower became unresponsive. I called and despite the fact that we were in a winter storm warning Mike came out within 2-3 hours and did a first rate job fixing the problem. He was very knowledgeable and explained everything well. I would definitely recommend Paul Bunyan Plumbing for all your plumbing needs.
Andrew came out to do our annual inspection as a part of the legendary club. During that time we realized our faucet sprayer was snapping in half and was starting to leak. He took the time to help us install a brand new faucet in our kitchen to prevent any issues down the road. I had purchased it on a whim, and he had absolutely no concerns about taking the extra time to install it. He was very nice, polite, respectful of our home, and answered questions we had about a possible water softener. Really love this company.
Matt was quick, knowlegable, and easy to talk to. Was also impressed that there was a new dispatcher shadowing him. Both Matt and Jamie were great.
Judith Pieper
11 months ago
Forrest did a great job with several plumbing repairs in my home. He was very friendly, careful, helpful, and took the time to answer all of my questions and do the job according to what I wanted.
Had to come over twice to fix what need to be fixed. Did a fine job, but I was broke during that time so couldn't resolve the situation in regards to having no heat in the house. Glad it's partially fixed. Will be calling him back again to fix and reassure what needs to be done thanks Andrew. Living warm with the animals.
Robbie Manalo
2 months ago
Nate and Paul Bunyan Plumbing are very courteous and professional. There were no surprises with the service or costs, everything was discussed up front. Nate was very personable and knowledgeable and did the work quickly and respectfully. Will definitely call on Paul Bunyan Plumbing again if the need arises.
Helpful, answered all questions and made a timely repair. Tech was very open and honest.
Michael did an excellent job responding to our need to have a leaking faucet repaired. Before starting the job he explained what the problems were and alternative solutions. His explanations were clear and informative. He did a fast, efficient installation. He pointed out some additional potential problems which we'll be addressing in the future by calling Paul Bunyan Plumbing back to correct them.
Jake and his Apprentice, also Jake, were incredibly talented and courteous. They thoroughly explained the issues they encountered and provided me with several different service options. My choice required an additional tool and instead of pushing the resolution until Monday they came back on Friday evening to finish the job. I truly appreciate the thoughtful and thorough service, thank you! I definitely recommend this company, and the Jakes!
Outstanding technician. Friendly and answered every question I had. Am very pleased with the estimator and installer. Put in the product I requested at the estimated price.
Dawn Bradshaw
3 weeks ago
Andrew was very professional, went over the options, listened to my concerns, and came back the next day for the faucet installation. Great experience!
Amazing! So professional, and HONEST! You don’t usually get this kind of service from big companies but MAN this was amazing! I called to schedule an appointment and they were able to come out same day! That didn’t work with my schedule and that was totally fine! They worked with me! Just amazed at how easy this was and how FAST it was!
Laura A Sultan
9 months ago
Alex B. (the tech that came out to our home) did a great job. Not only did he explain the issue, give us options and helped schedule the repairs to our water softener. Will defiantly use them again in the future.
Catherine Olinger
a week ago
Joe did a great job. Very nice man. I would use him
again and recommend him to others. He was helpful in making a hard decision. He taught me some things, too.
Denis Tierney
10 months ago
Chris did an excellent job. We had a mystery leak in our downstairs bathroom. Chris was very tenacious. He spent the first day trying to locate the leak with no success. Nothing seemed to make any sense. Chris came back the second day with a colleague named Matt and they went at it as a team. They finally deduced that the water in our basement was coming from our shower drain and it was traveling under the tile in the bathroom. We have a lot of demolition to go through to reach the problem and correct it and then rebuild our bathroom, but the key was in finding the problem.
It was a wonderful experience. The receptionist was pleasant. They came the same day. They solved the problem with my kitchen faucet and toilet. They were pleasant, knowledgeable, and understanding. They solved the problem quickly and fixed it. I would highly recommend your company. I always call them when I have a problem.
Sam was great! Came out and found the issue and took care of it quickly. He was knowledgeable about other things they offer and spent the time to explain it all. Great job Sam!!!
Deborah Sampson
a year ago
Alan was prompt, professional, and pleasant. We needed a new faucet and shutoff valves for an ancient laundry sink. The work was done quickly and well, and we also gleaned some clues for keeping drains clear. Same day service. Great work from Paul Bunyan Plumbing and Alan. Thanks!
Barbara Gorski
2 years ago
This is our third time having Paul Bunyan Plumbing complete work in our home. Each of the service specialists have done excellent work! Today, I want to evaluate Alex Breuer, who installed a new water softener just this morning!As has been true with each of the employees we have worked with from Paul Bunyan, Alex did an outstanding job. I am grateful for his never-ending patience and his professionalism!Removal of our broken water softener was an absolute hassle. It was filled with too much salt and water, and was in an awkward location tugged between and somewhat behind our dryer and water heater! Alex utilized excellent problem-solving skills and worked diligently until he found a solution. During the entire process he was informative and provided insights as to how we could avoid problems in the future.Alex was personable and engaging, which was outstanding, as having a craft professional in your home who is lacking those skills can make the entire process seem painful. Additionally, while he maintained a conversation about how to better use and maintain our new water softener, he continued to problem solve and work to ensure our installation was completed efficiently.He completed with his work in a very timely manner - considering all the challenges he had to address. He left our laundry room clean and tidy, and made arrangements for pick up of our removed water softener.In summary, I would want Alex to return to my home to do additional work in the future. He was great! Of course, I thought that about the two previous professionals from Paul Bunyan! In fact, all three of them could come for lunch! They were that easy to work with!!When I first read the tag line, We provide legendary service! I thought it was a bit over the top. But now, three jobs later, the statement is not exaggeration! It is absolutely correct!Thank you Alex, and thank you to the individuals at Paul Bunyan who hire and ensure that your employees are well trained!
Great job and value. David Molla the technician was so great, that I'm having him back to do a couple more jobs next week. Very professional.
Would highly recommended Paul Bunyan. Jake was who came out to do the service and he was friendly, courteous, and efficient. He was great at troubleshooting and assessing the situation and communicated how we could prevent the issue from occurring again. Great service!
He called 30 prior to arrival and arrived promptly. He then diagnosed and verified the issue, and then presented what our options were. A secondary appointment was needed, but he set that up for the next day, and did all necessary prep work to help everything go smoothly. Overall, very knowledgeable and professional, will definitely call them again.
Sharon Garcia
2 years ago
I was impressed from the first phone call I made to set up service. Michael called next day in morn and came and checked out everything. I needed new valves and faucet.He was gracious, professional, friendly and was very experienced. He explained very well what my options were. He patiently waited while I checked with the association for the go ahead. He was proficient. Work was done very quickly and very good. I would recommend him and the company any time.Thank you very much for being a company with integrity from the person answering the phone and scheduling an appt to the plumber doing the work.God bless you all! Sharon Garcia
Araceli Martinez
a year ago
Mike was excellent, fast, and professional. Helped me with my shower head leak. Explained my issue and answered all my questions. Paul Bunyan sent someone out the same day! Not what I was expecting. This made my month. Now I can sleep at night knowing my shower issue is o er! Thanks so much!!!
Keith Ingstad
4 months ago
Mike did a great job with our plumbing project! Very happy with the timely service and price.
These guys were responsive. I called them to request an emergency appointment, Shane (the technician) called me that same evening and told me he would be at my home at 8am the very next day. He showed up one minute to 8am, right on time. As he resolved my issue, he explained to me every step he took to determine and solve the problem. A real pro. I signed up for their plumbing subscription and saved dollars on day one, and I have them at a discount for the next year. A real no-brainer. Thanks very much Shane.
Replaced a broken toilet tank and bowl. Good fit, cleanup done. Pleasant.
Dylan Van Wyhe
3 weeks ago
This is our second time using this company and I would highly recommend! Polite, professional and she seemed to enjoy her job which makes big difference!We woke up to water all over our basement. They instructed over the phone how to shut the water off and were on-site within the hour of the call. Replaced the broken pieces and replaced our old valves as well!
Benjamin Guindon
a year ago
I called on a Sunday to get a quote for a water softener. I got an appointment the next day and installation within hours of getting the quote. Nathan was the plumber that came out and he did a great job on the work itself and in explaining what I needed to know about the options available. He was friendly with myself and our dog! I will call again when I need more work done!
cathy stiernagle
4 months ago
He showed up in time did his work was very friendly and everything was sounding under an hour
Phaimani Souphaphone
a year ago
Found Matt thru a recommendation from family. He and Laneey helped fix two toilets and winterize the garage faucet at my dad's townhouse. Friendly, helpful, and professional, Matt walked us thru additional issues that popped up from the original ask with clarity and a level of understanding that we could follow. He always let us know throughout the process what he was doing and why. Great to work with, would recommend to anyone!
Stan really is just the best. Not only was his work done to perfection, he also provided some really necessary education on how to maintain my new water softener. He walked through everything he was doing in a way that was easy to understand. He is also just a great guy in general. Very personable and kind, and is super enjoyable to talk to, even when just talking about plumbing stuff! I would Highly recommend him and Paul Bunyan Plumbing.
Emily Zambrana
a year ago
Alex was friendly, knowledgeable, and professional. He fixed our garbage disposal very quickly and gave some helpful tips for maintenance in the future. He also helped us out with the water pressure in our faucet--at no extra charge!
Anita Wardlaw
11 months ago
Andrew did a great job from start to finish with a bathroom remodel involving a new vanity installation, a new toilet installation, and a bath tub & shower system. Andrew is professional, quick, courteous, and highly skilled. He also upgraded valves and an outside water spigot.
Jake did provide legendary service. Didn't pull any punches. Honest and straightforward. After hours rates very reasonable considering the alternative of waiting several days with our issue.
Nothing worse than waking up to no hot water. A friend told me this was the company she trusted in her home and I see why. Paul Bunyan Plumbing came out the same day. Our installer was amazing. Prompt, gave us all the options and was in and out the same day. I truly highly recommend them.
karisa blumer
4 months ago
Matt Motz with Paul Bunyan Plumbing and Drains was so fantastic to work with! So knowledgeable, helpful, and efficient! Would highly recommend!
Madison Barrett
11 months ago
The person they sent out (Abe) was knowledgeable and friendly. He explained what was wrong and why it was leaking in a way I would understand and showed me how he would fix it. He was honest and I didn’t feel pressured into making decisions or spending more money than I was comfortable with.
Jim was timely, professional and did a great job! We replaced our flooring and Jim removed the toilet and pedestal sink before the work and then reinstalled them after the flooring was in. Very satisfied and would highly recommend Jim Trossen and Paul Bunyan Plumbing.
Stacey Rebiskie
3 months ago
Laynee was professional and kind! Taught me how to better understand and take care of my pipes. Great service!
I gladly paid $250 for an after hours call. This service took about an hour to fix a pinhole leak for which I was charged an additional $640. This was explained as a flat rate charge. This is outrageous. Never go to Paul Bunyan. V
Abe provided good service and quality work. Responsive same day service to install a sink and faucet in our just finished basement. Not an emergency but they came same day which was nice. We belong to their Legends/Honors membership program. The opening was already cut in the countertop for the new sink and faucet that we provided. Total cost seemed VERY high for 3 hours of work, and we were given membership discounts. Good customer service when I called for the appointment.
Denny Dayhuff
a month ago
Joe Claseman did a great job. Courteous and professional! Installed new fixtures for my tub.
JANET McGuire
2 months ago
He was very knowledgeable and explained everything I needed to know and he was nice and he fixed the dryer vent that was not put in correctly.
Laynee Connell is the first female plumber I have met. As a person, she is very pleasant, articulate, polite and helpful. As a plumber, she is knowledgeable, a fast worker and did an excellent job. She did a whole-house inspection for me and gave me several suggestions on things that will make my life easier and keep my plumbing safe! I will definitely request her in the future!
Candace Bielke
2 years ago
I've used Paul Bunyan twice now and both technicians I've talked to have been stellar (sales guy not as much). Most recently need pipes repaired/replaced and a new hose spigot outside. Mike from Paul Bunyan was on time, very friendly, explained everything he was doing, answered questions, and was great to work with. All of the issues were resolved pretty quickly and I was very happy with the work that was done. Based on my experience with him I would happily recommend Paul Bunyan!
Jay & Anna Kam
a year ago
Needed a camera inspection before the sale of our house. Luke came out and did a great job. Friendly, on time, and very communicative. Will definitely use them again.
Jacob Calhoun
11 months ago
Matt was extremely knowledgeable and answered all the questions I had. He explained the options/choices for my water heater replacement. Kept everything clean and performed the replacement efficiently. Highly recommend.
Chris took time to explain several plans for repair. He waited patiently while I chose the best plan for me. Definitely will hire for future plumbing and already called a neighbor to give his name and phone number. Thank you!
Chris fixed a leaky shower faucet for us. He came a couple of weeks prior and informed me that we could get the part for free from the manufacturer, as it was still under guarantee, and save some money. He came back when we got the part. Installed quickly. He is friendly, professional and knowledgeable. He explained what he did and answered any questions. Asked his advice on a new water heater and he was happy to answer questions. He will be installing that for us next week.
Ken Kooistra
2 months ago
The repairman was on time and very friendly. The work was completed quickly and everything was clean when he was done.
Nate called ahead of time to let me know he was on his way. He was on time, super friendly and professional, and took care of the job quickly. Perfect experience. Thanks!
Colleen Colbert
a month ago
Excellent Technician, very pleasant person and knowledgeable. Thank you!
I was able to get an appointment within 24 hours of calling. The plumber was here an hour earlier than expected, but I was available. He was efficient, knowledgeable, friendly, and thorough. If I have a need in the future I will use this company.
Bob is legendary. How legendary? Invite him to my birthday party legendary!
Thanks Bob - Hopefully YOUR weekend is legendary.
Beverly Malekebu
4 months ago
Yuriy has been here before and as usual he is the epidemy of what any business should be. Thanks for sending the best.
They were responsive to my request online. They were quick to get someone out to look at my leak. The techinician was friendly and knowledgeable and came with a smile. A smile comes a long way.
Michelle Archbold
a year ago
They were able to come out the very next morning which was much faster than the other few places I tried. The new plumbing looks great. Everything was fixed up the same day. It still costs and arm and a leg to fix plumbing issues but pricing seems comparable to others and service was outstanding. Everything was neatly cleaned up and all of my questions were answered. Overall a very good experience.
Jennifer Schweitzer
a year ago
The plumber that was dispatched did a great job. In fact, I was so pleased I asked him to price a quote on some other work I'd been putting off. Be us coming back in a few days to complete that work.Chu did a fantastic job on the additional work I had done. Be us very courteous and friendly while being professional! I will request him in the future.
David Prairie
4 weeks ago
Excellent customer service and got the job done quickly.
Aaron Murray
10 months ago
Our technician Chris did an amazing job. We had a major issue with resin from a defunct water softener in our lines. He went above and beyond and even replaced shower heads that we only partially affected. He worked longer than his scheduled time and went out of his way to make sure our water was up and running.We also called two plumbing services prior that did not get back to us. Paul Bunyan is the way to go!
I called early on Saturday and was able to get a same day appt. Seng came earlier than we expected and took care of our issues in no time! He explained the pricing and options very well and was very professional. He left absolutely no mess of any kind and thanked us for the business. This was our first experience with Paul Bunyan Plumbing and we won’t hesitate in calling again if we need a plumber!
Great communication! From when I made the appointment to when Alan showed up at our house, very clear on time took care of the problem quickly and effectively.
Gary Feisthamel
a year ago
Mike did a great job! We had a sudden leak in a pipe on a Saturday and he was out to repair it within a couple hours. He also did some other repairs that we needed done. He was very professional and completed the work in a timely fashion. The next time I need a plumber I will definitely call Paul Bunyan Plumbing. This was the best experience I’ve ever had with plumbing repairs. Thank you so very much!
Michael Broshat
4 months ago
I had a master plumber come out to give me a bid on a job for adding two gas lines to do gas fireplaces. I got a quote for $5100.. Meanwhile, I found another plumber who would do the job for $1600. The plumber was professional and nice to work with but the quote was outrageous.Ultimately I considered skipping doing a review on this, but I had to pay $89 for a trip charge to get the quote that was triple the cost for the same job. Bottomline, save your $89 and time - call someone else for the job.Update: They advised someone would reach out last month and no one has reached out.2nd Update: No one has reached out. Downgrading from a 2 star to a 1 star.
There are many reasons Sergio is a Master Plumber! Very impressed with him both personally and professionally. Had another more serious issue and Luke was here within hours. Suggested a few options and displayed professional courtesy. After he left I realized I had forgotten something. I called him, as I'm sure he was pulling into his home driveway, and apologized. He was back here within a half hour. Wouldn't hear about my apology, and put me at ease as he thoroughly went over the issue. What a great guy! I found a responsive competitive outfit. Apparently customer service didn't die at Paul Bunyan Plumbing. It's alive and well. Thanks Luke!! People make it happen.
Rachel Rodriguez
a year ago
We had a mystery smell coming from our bathroom sink/shower and I wanted a plumbers opinion on what it could be (and to make sure it wasn’t sewer gas). No fix for the smell, but while Nate was here he was able to anchor our dishwasher properly.Planning to do some bathroom updates in the future and will definitely reach out to Nate for his help.
I don’t always get incredible business owner like this. Joe was considering and very professional. Her did an amazing job and clean after his work. Joe is Amazing I really recommend Him. Thank you Joe😊
Matthew performed very competent and timely work. He fixed our problem completely and also helped us to understand other water issues we're experiencing. We definitely recommend Paul Bunyan and particularly Matthew for plumbing needs.
Robert Marshall
4 weeks ago
Chris was prompt (calling one-half hour before arrival), courteous, engaging, and very informative. Great guy to have out for the repair of a leaking outdoor spigot. Rate was reasonable for the work and materials involved.
Michael Porter
a week ago
Bob W. with Paul Bunyan was on time, friendly, helpful, and professional. These guys put on shoe covers before entering without being asked. He was also knowledgable and efficient with his work. He came and did the annual water heater flush, and plumbing inspection included in the service club. He assessed and gave estimates for a few little issues we had (washer hook up hose fused to faucet, bathroom sink stopper assembly broken, and decreased hot water from shower faucet) I was appreciative that he was sensitive to my budget, and didn't pressure to have all the work done that day. He quickly replaced the hot water hose hook up that neither myself, nor my washer repair guy could get loose, which then restored full hot water pressure to our washing machine. (yay!) Last year, I had had Paul Bunyan replace the hot water heater, for which I was also 5+ star pleased with the work. They're not cheap, but offer truly excellent work, and awesome customer service done when you want it!
I love my new toilet and it was installed in a very timely fashion. Thank you, Tswj (Chu). I appreciate the great job that you did!!!
Chu was amazing in explaining the issues and understand the problem quick . He was on time completed his work within time.
Philip Mitchell
a week ago
There were issues with the City of Eden Prairie. Nathan handled it in a professional manner. Very responsive. Very professional. Very courteous.
We have used Paul Bunyan Plumbing and Drains numerous times and I have always appreciated their service! Office staff had always been pleasant and helpful, repair appointments have been scheduled within a couple days - depending on urgency, and I feel their pricing is good, but admit I have not compared. I like that they do work quickly and quote cost and go through options prior to starting the work.I called yesterday late afternoon due to a leaky toilet and they were able to come out first thing this a.m. to replace the wax ring. Forrest was so quick with the work and extremely professional.
Steve Erickson
a year ago
Mike did a great job and went well beyond what I was expecting. We had a small issue with the installation of the shower and wall unit and he came back the next day at 8;00 AM to help me finish the job. Outstanding service and I would highly recommend Mike and Blue Ox plumbing!
Chris W. was professional and had a lot of knowledge. He was honest and polite, and replaced our kitchen faucet and fixed a rusted pipe that was leaking. Great job and thank you very much Chris.
Jeffrey Meehan
a year ago
Michael was personable, efficient, professional - and clearly knew what he was doing. My repair is 100% satisfactory. Although I felt PB's pricing was on the hefty side for this particular repair, I will request him specifically should I need another Master Plumber! (P.S. I was very interested to learn that Michael was originally from Ukraine, and that his immediate family is safe!)
Clyde Bonnema
5 months ago
Did a great job, very knowledgeable. Got a bid on moving our laundry room.
Blue ox installed a new sump pump with alarm. 100% satisfied. Chris is a very nice person with knowledge and professionalism. Thanks for the new sump pump.
Both Chris, Laynee showed up on time, they were very informative, and polite. They did all the work in a timely manner. 5 stars.
I had a pipe burst in my ceiling late in the evening last night and this morning I couldn't find anyone to come out but after a call to Paul Bunyan, they somehow were able to make it happen. When Alex B. arrived, he found the problem immediately and explained the whole process and went right to work fixing the broken pipe. He was done in no time and then took the extra time to check the pressure and for any other leaks or possible issues. He went the extra mile for us and it showed how much he cared about his job. He also mentioned some of the other great additional services they offer and their prices are great. Alex B. was polite, respectful, professional and most of all he was honest and knew his stuff. I typically never leave reviews but after a stressful night with the damage and Paul Bunyan and Alex B. making it right, I felt they definitely deserved some props.....I whole heartedly will refer Paul Bunyan Plumbing to anyone looking for a professional plumbing company, and especially Alex B. he was fantastic and made the whole experience worth it. If you have a plumbing problem make sure you call them and request to have Alex B. perform the work he will not let you down. An overall outstanding experience and I also appreciate the great initial customer service and making my home have water again.
Tony was very thorough with finding the exact problem. He gave us options of what he could do to fix the issue and what we could do in the future so we wouldn't have the same problem again. Super nice guy. 👌
We always have issues getting our pilot light relit when it goes out, so we call Paul Bunyan to come out. I was able to get a same day appointment that worked with my schedule. Sergio came out and was familiar with our house and set up as he remembered the previous owners and working with them. He was able to confirm my suspicion that our water heater was leaking but was able to get it restarted so we could have time to make a decision about a replacement water heater. Knowing I was interested in a tankless water heater, he spent extra time to verify if this was a feasible option though at first glance it did not appear to be. He explained everything in an easy to understand way and seemed to be happy to help.
Shelby Hoffman
a year ago
We had Paul Bunyan Plumbing replace our water heater today and they did a fantastic job. Todd was on time, professional, worked quickly and made sure everything was nice and clean when he left!
Matt Tilitson
3 weeks ago
Bryan was super clean, thorough, and even though the issue was rather off the wall, he resolved it completely and quickly.
Serghei did an excellent job of repairing the plumbing in our laundry room. I'm very delighted I came across this company. They are extremely professional, quick to respond, and efficient. In general, I'm pleased with the services I obtained. I will definitely use their services in the future. :)
Rick Morrisette
2 months ago
Mike was prompt, efficient and did exactly what he promised (third visit he has serviced our account, showed me how to get the aerator tool needed for my faucet). Appreciated his professionalism, communication skills and overall good customer service.
Had new water softener with RO system installed. Very professional, knowledgeable, and prompt. Did quick, excellent work and we love our new system. Their legendary memberships are an excellent deal! Will be my go to people from now on!
Wow, is our Family thankful for this company! When a DIY project led to problems with our Water Heater, we found P.B. Plumbing through their stellar reviews. They had appointments the next day. Communication through texting was very efficient.Mike was right on-time, super friendly and knowledgeable - what a pro! It's very rare to not only meet a technician who's good at their work, but also has a great attitude, listens to the customer, and completes the work they promise to do; Mike was all that, and more.And I imagine the rest of the PB Plumbing Staff is as well.He talked me through all our options with Water Heater repair, and I decided it was of better value to just replace our 15 year old unit.My jaw almost hit the floor when he said he could replace the unit immediately, bring our venting up to proper code, and have it ready by the time we came home from work THAT SAME DAY. I got the call at 4:30pm that he was finishing up. Amazing.Thank you Mike, and TJ at dispatch!
Prices are a bit steep, but you're paying for the experience of the plumbers, the fast service, and the quality work. Still, prices are a bit steep. Would overall recommend them to anyone and I keep calling them back and biting the bullet for a reason.
Todd was great. He came in and looked at the jobs that we were looking to have done. We didn't end up tackling all of them, but went with the most important ones. Ended up being less expensive than he quoted because he found that there was some work that didn't NEED to happen. This was a great experience and we'll be working with them again in the future.Replaced outside hose connections, bar faucet and water shutoffs.
This gentleman was epic! He came in and assessed the problem, priced it, and them saved us money by getting us on a program to help us keep our newly bought home in great working order. It literally paid for it self. Then he came back and accessed the rest of the plumbing (did some minor fixes) and explained things we didn't know. By far worth every last penny we spent. Wish we knew about him the first time we needed help!!!
Mike did a great job. I just described what I was looking for and he took it from there. All was a success.
MaryAnn Fellman
2 years ago
Dave is too AMAZING!! He has been so knowledgeable and helpful throughout fixing our home and giving great ideas while always making sure we know costs. He is also so kind and just an amazing person to work with! I would recommend him specifically to anyone looking for work on their home. If he isn't able to do a task he has recommended people who are just as informed and want the best cost and product wise for the client. Dave is amazing and we will also go to him from now on! :)
yurij found the problem and solved it to our expectations. He found another leak which we weren't aware of, and fixed that too.
We have had Sergio out to our house multiple times for various plumbing needs over the years. We call him every time because he's very knowledgeable about plumbing issues and fixes things the way he would want it done in his own house. He also gets you on the schedule within a day or two. He's quick but thorough, personable and has a very good helper in Dave. Highly recommend!
Dmitri Fancypants
a year ago
Joe was great. Explained everything about his evaluation and recommendation without being pushy to make a sale. I had a water heater replaced and added a water softener, which was long overdue. Service was completed according to my schedule and done efficiently. Highly recommend.
Reilly Mccadam
3 months ago
I called Bunyan on Wednesday and they were out on Thursday. I had Andrew out to look at a bathroom sink that lost water pressure and a hose faucet that was not properly attached. Andrew was able to identify the problem in my bathroom and guided me to buying a small replacement part on amazon so a repair was not needed by him. He then repaired our hose faucet for a very reasonable price compared to other plumbers I have used in the area. He repaired it quickly and was very pleasant to work with. I really appreciate the promptness and professionalism when working with this company. It also felt like they weren't trying to take advantage which is hard to find. Highly recommend!
Old pipes had another pin hole leak from hard water. Paul Bunyan was able to have a technician arrive early next morning. Received estimates for small repair vs full replacement and went with full replacement since this was not the first leak. I'd had another company fix prior leak and prices were comparable. I liked the professionalism and service program offered from Paul Bunyan.
Nate is Great! Excellent communication, on-time, work done in a very professional and highly competent manner. This is the second time I’ve used him. He is very professional and really knows his craft. I’m keeping his number for all future work I need.
We had a new water softener placed and he did a great job informing us what the problems were. Very efficient and knowledgeable.
Great service! Very easy to work with..Thank you!
TL;DR We had a bad bleed valve, the problem was discovered and solved the same visit. Matt was friendly and informative, I feel confident I'll come back for any future issues.We had a bleed valve for an outdoor faucet that would not stop dripping. I called, ended up with a time window the next day. Day of, I missed the call but Dispatch sent me a text which made it through. I got additional texts updating me on the name of who would be coming over (which was a delightful surprise).Matt came over right when expected and was able to explain the potential solutions and price points very clearly. Then, he found a way to redo the pipes so the valve access is actually accessible! I was worried this would have to be another visit- but the valve was moved and all pipes properly attached. As a new homeowner, it was such a relief.We ended up getting the club price so we'll be able to get future services at a discount. Though we were very happy to know that it wouldn't renew automatically- only if we wanted to. Thanks for everything Matt!
Peter Strohmeier
a year ago
Sam and Jake did phenomenal work descaling our sewer line. They were attentive to questions, incredibly knowledgeable and proactive in seeing any other issues that may need to be addressed down the line. Sam and Jake are incredibly knowledgeable, skilled and can explain things in an easy manner. I recommend them and Paul Bunyan for your plumbing needs.We also used Shane for a dripping tub and noise when we turned on the hot water. Shane is incredibly friendly and did fantastic work. He is skilled, incredibly knowledgeable and provided great service.
We had Bob Welch come and diagnose our chronic pin hole leak issue. He was prompt, friendly and extremely knowledgeable. Definitely went above and beyond to make sure I was comfortable with the repair and had a great experience.
Jane Schneider
3 months ago
Highly recommend Nathan. Very professional explanation of charges and what was needed to be done . We had many quotes and chose Nathan because he was so thorough with us.
Nancy Dowell
3 months ago
My experience with Paul Bunyan staff was awesome! Allan Dietz was proactive, knowledgeable, experienced, and exceeded my expectations! He and his associates arrived immediately and did a superior job installing a new hot water heater. They also saved me over $800.00 compared to a quote I got from one of their competitors. What a relief! I will be contacting them for any future events with my plumbing needs. Thank you Allan, Tony, and your team. I appreciate your integrity and service!!Sincerely,NancyDA month after my water heater installation, I needed my kitchen sink drained after a pipe wore out. Dustin Harris came out shortly after my distress call and remedied the problem immediately. Once again, my expectations were exceeded and I can honestly say these folks are my go-to company! Cheers to Dustin!! And thank you Jennifer for arranging the appointment 👍👏👏
Jake and Shane were great! Professional and thorough. They had many options to fix our sump pump. No pressure, just good hard work. Would recommend highly.
Jacqueline Garamella
a year ago
Andrew is an excellent plumber. I have used him for years as I have Tim Hammack. He is very professional, always knows how to correct any problem with a good attitude and a touch of humor. He is exceedingly punctual. I am always pleased with their service and in knowledge.
David Bradley
a month ago
Dmitri Cara
Was great he can do work here anytime.
He was very professional.
Dianne Makozak
2 years ago
Stan was great! Very professional, knowledgeable (answering all of our questions) and did excellent work. We couldn’t be happier with the end result and with our total experience with Paul Bunyan services. Highly recommend!
Gary Willford
3 months ago
Excellent workmanship. Matt did a great job replacing a kinked dishwasher supply line.
Alex did a great job. Replacement faucet was finished off to look like the one. Cleaned up rhe work areas and explained what he did and why. I'm a member of their service for mamy years.
I had a problem with my water heater leaking and Andrew fixed the problem in a very short time. He was extremely knowledgeable, very professional and competent. I would definitely recommend him to help solve any plumbing problems you might have.
dogfromipanema
5 days ago
Technician was very friendly, helpful, and easy to work with. He explained everything, and answered all my questions.
Chewy was the best. Very knowledgeable and friendly and worked hard to get the repairs done. Highly recommended
The company provided excellent service in a timely manner with very affordable rates. I used a coupon that was sent via mail for a $99 main line cleaning service. Overall, this coupon saved me $200 including the trip fee. I called and they agreed to come out the next day between a specific time range. Seng was quick, professional, and answered all my questions about how his equipment worked, advanced future solutions, and how to prevent this in the future. He fixed a difficult issue in under an hour that would have been impossible for a DIY person to solve. Overall an amazing experience.
Matt was very helpful and looked at our hot water system while waiting for parts. He cleaned a filter and explained some install irregularities he noticed that could help prevent issues in the future. He gave us great guidance to choose the style of faucet that will work both in our space and be durable with a large family. Great work! We are grateful!
Elliot Hanson
4 months ago
Oh my gosh, Jacob called like he was supposed to when he was headed my house. A few days ago I noticed flooding in our laundry area, then the other night in our bathtub when I cleaned up, scrambling to get ready for Easter with a three month old, I felt like I was going through my first midlife crisis… He got it cleared & gave excellent tips to help loosen the roots in our drain! Thank you so much for coming to our house & dealing with that situation. A big weight lifted off our shoulders! Definitely will use your service in the future & give recommendations!
Kirstin Whitmore
a week ago
Jake was very knowledgeable, friendly, on-time and repaired the drain clog quickly and very well! A+. He seemed genuinely interested and concerned about fixing the issue and doing a great job. It was also easy to get an appointment quickly. The best part is we can use the washing machine again without flooding the room.
Madreloca Eleven
a year ago
I scheduled with Paul Bunyan because I found coupon good for a $99 Main Line cleaning. I called and discussed the issue I was having and was told I could use that coupon to cover the drain cleaning that I needed. When the tech arrived they told me they weren't supposed to honor that coupon even though I was told I could use it. He then tried to sell me a $500 pipe cleaning service, telling me my pipes would be like new and I wouldn't have to call for a drain cleaning for quite some time. I told him the reason why I was trying to use a coupon is because I did not want to spend that kind of money right now. Money is tight. He then said we're not supposed to do this but he could just clean the drain for $280. I again told him that was out of my budget and I will just have to send him away. He again said well we're not supposed to do this but I can give you a coupon and do the job for $125. I reluctantly agreed. I very much disrespect these type of Hard Sell tactics. They did not honor the coupon that I had even though I was told on the phone that they would. And tried to upsell me. After all was said and done, I was told that the issue was a grease clog. So that so-called $500 cleaning would have been Overkill. I definitely will not call Paul Bunyan again. Don't try to take advantage of me or upsell things that I don't really need and honor agreements that are made.
Ann Kliszcz
11 months ago
Called Paul Bunyan for an emergency water heater leak. It should be noted I’m selling the house I’m in and closing is in 9 days. Needless to say I was very flustered and upset. The reps on the phone were very calming and reassuring and made sure to get me a same-day appointment since there was water in the house. I didn’t even have to ask to be scooted up if anyone was free, I just got a call back stating their plumber had an opening and if I would like to be seen early.The plumber, Sergio, arrived shortly thereafter. He was the nicest, most polite, knowledgeable plumber I’ve met. He was thorough in diagnosing the problem, walked me through the pricing and process and moving forward steps. He took the extra time to pull permits on the spot and then run to get the water heater itself from the HQ itself and deliver it to my place before he had to hand the job off to Andrew, who arrived around two hours later.Andrew was very respectful of the house and space, and he had the new drain pan and water heater installed in no time at all. All in all, wonderful experience with this company and I will be referring them to anyone who will listen!
I worked on this project for hours and gave up. Dmitri spent about 15 minutes. Never again will I do any more plumbing!
Steve Berryhill
11 months ago
Dmitri is a true pro! Thanks for the job well done. Dmitri. Gave me information and options. And exceeded my expectations. He wore booties and cleaned up after the repair. Thanks’
Called for toilet water not shutting off. Dave B. arrived on time; determined the mechanics were good; cleaned and adjusted without pushing unneeded parts/labor on us. Paul Bunyan is now our go to plumber and lucky you if you get Dave!!
Holli Egerstrom
4 weeks ago
Jake was great. Fixed our basement drain issue and checked everything for us. Kept us updated and explained all our options. Very professional!
Called to inquire about a new water heater and two water softeners for the duplex that I live in and own. Representative would not give me pricing over the phone, and then informed me they do not service rentals, even though I live in and own the building. Really disappointed in how quick they turned away my business, and how they didn’t seem to care at all. Did not feel heard or valued at all.
Michele Livingston
a year ago
This was a visit to evaluate my plumbing needs and to evaluate the cleaning of my main drain and give me options. Jake was professional curious and caring while discussing options costs and possibilities. He made me feel secure in my decisions and answered my questions completely. I felt very safe and secured in deciding to schedule the main drain cleaning and also received estimates and evaluation for the other work I'll need in the future. The next day Seng and Serjey came and did the hydro pressure clean of my main drain and boy is it amazingly flushed out of all roots and clear flow and they were just amazing professional Curtious and yes again caring. I will only call Paul Bunyan for my plumbing needs. You can't go wrong . At the end of it all they were able to even work out affordable costs for me . I was so relieved and very happy when they left and I will have them return and collected their cards to refer them to my family and friends ❤ and then I had them install my water heaters! Spendy well it costs money to get it done right the first time . And all the benefits of becoming a Paul Bunyan member .. no visiting fee ! Tell them to send you Tony! And if you call and get Eddie on the phone trust me ita going to be a good day ! Eddie is totally legendary ! He'll fix what every issue fell thru the cracks! Asap !
Matt was very clear about what needed to be done and that made us feel better about things in the house. He was very professional and guided us well. We appreciated his hard work during the day project! Thank You!
He did a good job; explained the problem, answered my questions, and did the repair. Also talked about preventative maintenance.
Phil Bengtson
2 months ago
Jake did a great job! Our sink was seriously plugged up and could have resulted in a very expensive clean out. But Jake didn’t give up and was able to get it done without extra time and equipment saving us hundreds of dollars. Thank you Jake!
Yes they are a bigger company and yes they are expensive but you get what you pay for.Dmitri was my plumber and I requested him specifically because he worked on a family member’s place and I saw how good his work was. As expected, he did a perfect job. Dmitri customer service is excellent, his workmanship is second to none and his professionalism is top notch. I highly recommend Paul Bunyan plumbing and Dmitri
Karen Johnson
10 months ago
Bob was fantastic. He got here very quickly and discovered the problem within minutes. He even tagged all of input pipes so we wouldn't shut the gas valve again by accident. Very pleasant and professional.
Chew and Dmitri were both professional and personable. Having a plumber in my home was a new experience and they made it easy with their willingness to explain in detail anything I asked. I will definitely call Paul Bunyan whenever I needing plumbing help. Thanks !
Beverly Peterson
3 months ago
Completely 100% satisfied with Shawn K. Was knowledgeable, professional and felt like a friend. Got the job done!
Madalyn Stendahl
5 months ago
Nathan is a great professional representative for Paul Bunyan. He was eager to assist in my bathroom remodel. I was very pleased with the work he did. thank you. Mstendahl
Dustin was the technician that came out. He was great!
Mary Quinlan
4 months ago
Stan was wonderful. Had me fix up in a timely manner. What a pleasurable & knowledgeable to work with. Stan is the man. Would recommend him & this company to anyone. Thanks for making my day. 5 plus stars to you Stan.
M.Q.
Not up front about the pricing. Tried telling me they needed to water jet the piping for $1500 after telling me the price just to run a snake. Way over priced got someone else to do it in 10 minutes for almost nothing compared to this place. (, last name Sheehan )
Serghei came out to replace the filters and membranes on our reverse system the same day I called. Unfortunately i ordered the incorrect items and he was unable to replace them. But i renewed our membership which entitles me to waiving travel charges, and gives me a 15% discount on any purchases. He also did a quick review of our water heater. Their plumbers are always very professional, neat, and complete. definitely recommend this company!
Alan is awesome! He gave us a thorough explanation and overview of our plumbing situation. Then replaced a pipe that was leaking and it’s functioning better than before. Thanks!
This was the first time we have used Paul Bunyan Plumbing, but it won't be the last! The scheduling process was very easy and the gentleman who made the appointment was very polite and professional and personally guaranteed that our plumber would arrive as scheduled within the 4 hour window. (I had just had another VERY BAD experience with another national company who didn't show up at all-not mentioning any names, but RR are the initials of that company)Andrew arrived at the early end of the 4 hour window (actually 1 hour from the earliest part of the schedule window, which is always appreciated!). He was very polite, cleaned up everything well and asked if we had any questions. He even showed my wife how to clean the sprayer screens.All in all an excellent experience, thank you!
Sergei came out promptly even on New Years Eve as our main drain had backed up. He inspected it and gave us advice, everything was back to working properly. Great service, thank you!
Plumbing inspection of my home, Sergio was very professional and knowledgeable, showed me some tips to maintain my system and important safety issues. Truly carted about the customer. I would definitely recommend Paul Bunyan and Sergio to others.
Pamela and Kirk Brouillard
a month ago
Bob was amazing. Fast, efficient and knowledgeable. Bob was Legendary and Paul Bunyan gave me a 4 hour window and Bob Welch was out 20 minutes into that window. THANK YOU!
Chris arrived on time, listened to my concerns, determined the needed repairs and documented his estimate for the work quickly. After we agreed on a plan, he retrieved all of the parts and tools needed from his truck and completed the work efficiently. Before he left he insured everything functioned correctly and there were no leaks. Chris wore booties and used drop cloths so I didn't need to do any cleanup. Chris did a great job!
Shane was very professional, patient, and thorough. We spent some time going throughout the house to understand the entire system, which was comforting to know nothing would be missed. Highly recommended.
Julie Schmandke
a year ago
I obtained 3 estimates for the work to be done. The Paul Bunyan quote was in line, a little bit cheaper than another one. The 3rd was quite a bit cheaper. I went with Paul Bunyan because the plumber listened to my needs and went out of his way to accommodate my needs. He showed up on time, was neat, put on booties without being asked to, explained exactly what he was doing and why and put the temporary sink he removed in the garage for me. He will come back after the carpenters & electricians are done with their work to complete the installations. Very happy with the plumber, Bryan.
Got charged over $500 to tell me the problem with my pipes and to take my toilet off which is 2 screws. Very high priced for the estimated work which was over $1700, I had another person come out and do the work for $400. Would not recommend to anyone.You could look for my daughter Amanda Haughey they may have put it under her name.
Monica Hoversten
3 weeks ago
Had a great first experience with Paul Bunyan. Very knowledgeable, prompt response, thorough assessment of situation. Will use again
Excellent service, very friendly and knowledgeable technician, answered all questions including things unrelated to the repair.
KRIS STREITZKERN
a month ago
Dave was very pleasant, on time, and gave us suggestions on pumps and service. I would recommend him anytime.
leles fun channel
2 months ago
Laynee was awesome! She gave us the best deal possible and did a great job!!!
David Anderson gave great service in fixing a gas leak, identifying all the gas valves, softener recommendations and overview of our gas and water systems. Thank you David.
I worked with Seng Vang and he did an amazing job. Our sewer had backed up late at night and he was able to come out the next day at 11am. He cleared the main line, showed me where the block was and explained why it happened (root growth and a “belly” in my main line). He explained that I would need to either get it permanently fixed or have to do it every couple years and what I could do to increase time between blockages.Since he was already here, I asked if he could swap a couple flex hose drains (which are not recommended) and was able to get that done quickly!At the end, he scheduled a free estimate for the next day of what it would take to get my main line fixed permanently.Overall the was super courteous, very clean, quick, and the price was very reasonable for the services provided!
Tony did a great job of explaining the different services Paul Bunyan has for drain cleaning and sump pump options. Very personable and great service for the first-time using Paul Bunyan. I will be using Paul Bunyan for any other issues with plumbing.
Matt was beyond professional and helpful. He came recommended from my dad who came over with him since I am working today. While Matt was here, my dad took him to my basement to see if anything else needed attention. Turns out my water heater had a leak. So Matt tried to repair, but ended up having to replace. So glad he caught it before a lot more damage could happen. Can’t recommend Paul Bunyan enough.
Benjamin Martin
4 months ago
Had the 100ish year old main valve removed and replaced with a modern ball valve, did a super neat and sturdy installation in a timely manner. Chris Also replaced the outside faucet and it’s a super clean install. This company is rock solid.
Excellent service. Joe removed our old, leaky water softener and replaced with a new one and also replaced our laundry tub. He is very knowledgeable and kind. We highly recommend him!!!
Gwen Jorgens
10 months ago
Alan arrived at the early part of the service window and quickly got to work. He was professional, knowledgeable and provided a quote on another issue while he was there. After fixing our shut off valve another leak appeared and without hesitation he added it and took pictures of the issue in the wall for us to submit to our associaton. Pricey repair but worth it for a pro. Thank you!
Terry H Carr
4 months ago
Great response time. Very professional and was a quick fix. Kudos!!
Carol Monter
4 months ago
So grateful that Nate could be here and install a new sump pump and prevent what could have been a major problem. Very professional. Definitely would call him again if the need arises.
Dave was great. Called before hand to let me know he was on the way. Very professional and friendly. We are going to start replacing bathroom faucets and will definitely use Paul Bunyan and ask for him to do the installation.
Nathan was great! Super professional and talked me through everything. He even showed my daughter pictures of the Fire truck he gets to drive being a firefighter. I would definitely use Paul Bunyan again based on how easy it was to schedule and the fact that Nathan was so great!
Sheri Gonsioroski
a month ago
Todd Mostad is a phenomenal plumber. He continues to be my go to person since I purchased my townhouse three years ago. Todd came out to install a new kitchen faucet for me and I feel confident that the work will always be completed with the highest quality. This is important to me being a first time home buyer. Often, my jobs are not simple in the least due to work previously completed by previous owners who more than likely did not hire a professional. This proved to be the case this time as well. Todd worked tirelessly and came up with a solution when the old faucet would not just unscrew from the sink. His perseverance and care for the job to be done right is second to none. Todd always shows me what is wrong is good at educating me about the issues. This makes me feel like I am part of the decisions being made regarding my plumbing and not just being told. I trust Todd wholeheartedly, so much so that I request Todd every single time I need a plumber. I know if I have Todd, it will be done right. I joke now that he is like family. Thank you, Todd, for being my plumber and for being someone that I can trust.
Michael Delahunt
a year ago
Great experience with Paul Bunyan! Sergey did a great job explaining everything he was going to do, including a rundown of the cost. He was professional, efficient, friendly, and went the extra mile in reviewing our drains. I will be going with Paul Bunyan in the future and would recommend both them and Sergey for your plumbing needs.
Brian Kelvington
9 months ago
Todd WAS truly legendary! He was able to get to me very quickly- well before expected, which is great when the water is shut off at home!! He assessed the situation and offered options to resolve the problem quickly, and then completed the job amazingly fast and efficiently. Many thanks for the excellent service!
We had a new dishwasher, sink faucet, and garbage disposal all installed by Alan in our new-to-us 1917 house. He was very knowledgeable and taught us everything about the systems in the house. He went through basically every pipe and handle with us. He gave us professional advice when it came to choosing what to install. He also fixed our toilets that kept running. Alan will be out go to guy for any plumbing need in the future!
I have been using this company for my plumbing needs since I moved into my condo in 1999, (so back when they were Ben Franklin Plumbing...) , never a problem, always professional, they get the job done explaining exactly what needs to be done. I've got some further work that needs to be done in my condo, and will be calling them again. Just had them back to fix plumbing to the dishwasher. Turns out old plumbing not up to code. So now that is fixed, and I can work on repair or replacement of my dishwasher.
Arthur Isaacson
a year ago
Tony was extremely helpful and informative about the services we requested. He gave us excellent plans to follow with repairs and was willing to work with us on the timeline. Definitely hope to work with him again!
Very professional, friendly, efficient and made suggestions for planning ahead with maintenance and replacement of my water heater
Brian Johnson
3 months ago
The technician showed up and was friendly and knowledgeable. The inspection was quick and informative. Happy to use this service.
Jane Kaufenberg
a year ago
Andrew O did a very thorough, professional installation of a new big kitchen sink, modern faucet, water heater, new utility faucet AND installed new hot water pipes, fixing all of the water problems in my 1938 house. Plus he fixed the city inspector's list of changes for code purposes in my SLP townhouse before it goes to market. Andrew explains the charges and the quote/invoice clearly, cleans up any mess and is flat out nice to work with. I am very happy I called Paul Bunyan, and am a member of their plumbing 'club'.
Terry Rogstad
4 months ago
I called for help after midnight because our sump pump quit working. They were booked through the night (as were 2 other plumbing companies). A technician called around 7:30 a.m. the next morning and was at the house before 8. As we had surmised, both the main pump and the backup had failed. The technician explained what had gone wrong with both. While waiting for the shop to deliver the new unit, he asked if we had any other plumbing issues and took a Iook at our water softener.
S. DeAnn Meulpolder
a year ago
Stan provides that personal customer service that you don’t see much of anymore. He’s very knowledgeable and personable.After examining the problem, he took the time to clearly explain the cause of the problem, answer my questions, and discuss the options to address it. I never felt pressured or intimidated into making an uncomfortable decision.Upon completion of the job, he sat down with me and explained what he had done and also some things that he had discovered. I now know more about my drains than I ever thought I’d want to know😊I will definitely be calling Stan at Paul Bunyan Plumbing and Drains for any future plumbing issues.
Louis Thompson
a month ago
I needed old galvanized removed in my laundry and outdoor faucets. Great job very professional and has been very professionally done. I recommend Paul Bunyan Plumbing for your plumbing needsThere was a leak on a valve and the company was very responsive and completed the job quickly. Recommend them anytime
Dillon Lyon
10 months ago
Great company and Mike was an awesome guy! Would recommend this company for sure. A bit on the expensive side but you get what you pay for. Great communication, on time, went the extra mile. Mike you deserve a raise if you’re not at the top of their pay scale you should be. This is coming from a Minneapolis Pipefitters. Thanks!!!
Amado Sleiman
5 months ago
Dave was great, he patiently explained process and answered all my questions about equipment etc. Appointment setup was easy online and communication via text made everything go smoothly. Would call on them again.
Joe was great, second time using Paul B. Had a kitchen faucet installed that I bought and a shut off valve replaced…a job well done but was over $600, a little too pricey for us.
We had a leak in our sink from previous work that they had done and they came right away to fix it no charge. They have been great since we started using them.
Alexander Bly
a month ago
Maybe the most professional company I have ever done business with. The Dispatcher made me an appointment in 3 minutes and the Technician, Sam, came out and fixed my sink in an hour.
Pamela Ylinen
4 months ago
Friendly. When done, they took the time to explain how everything worked. First time having a tankless water heater for us.
While I'm as surprised as the next person what plumbing service costs, any day of the week I'd rather pay what is asked for amazing excellent service than for rushed, sub-par work. What I got with Paul Bunyan Plumbing & Drain, who replaced the inner workings of a toilet and replaced a leaky section of pipe just house-side of the water meter, was outstanding workmanship in every way.
Jake Kociemba and Sam Starcznski provided excellent service! Had multiple plumbers from other companies come in to try to fix the issue before. They went above and beyond to diagnose and finally solve my drain issue where others did not! If your looking for a great plumber Paul Bunyan is the place to call!
Excellent work, explained every detail of the problem. Amazing company absolutely recommended to anyone
Catherine Patterson
9 months ago
Dimitri of Paul Bunyan Plumbing did a awesome job stopping leaks from my kitchen faucet, replacing hot water valve, installing new faucet & under sink water filter. He was professional, knowledgeable, responsivr, skilled, and diligent.
Heather Gustafson
3 years ago
Jon was great. Efficient, professional and used all necessary COVID safety precautions. He even made our next appointment for the very next day to have our water heater drained!Stan was also great! Very knowledgeable and informative. Although we decided not to flush the water heater, he stayed and performed a plumbing inspection throughout the whole house and outside faucets.
Matt did a great job explaining all the repair options. And went above and beyond with all the work he did for us. Will definitely use Paul Bunyan again.
Brandon Kuehn
a month ago
Josh was very helpful and professional. Work was done in the time frame and estimate he provided
Luke has taken care of everything in a very professional and caring way. We feel very comfortable knowing he is helping us and are very excited to have the drain liner installed. He has been prompt, understanding and very helpful. We feel we are getting a great value done professionally.
Bodkin Properties LLC
5 months ago
David was awesome. Honest, professional and thorough in his assessment. I am very pleased with the service. This is full price, but they deliver.
Dave was great, thorough and answered all our questions. He was able to explain why we have encountered some of the issues we are having and what can be done to fix them.
Kelcey Carlson
a week ago
We had Ryan Engberg as our tech. He came to our house within 35 min of our call and was incredibly helpful. We will use Paul Bunyan again’
rainbow7 llc
2 months ago
Excessive Pricing, I was given close to $5,000 quote to replace 3 toilets. The issue was only with 1 toilet though. I was also charged $100 as trip fee to say this. Stay Away. Money Rippers.
Nate was very professional, answered all our questions and very cognizant of keeping everything clean. He was very well prepared. He explained everything was he was going to do and how he was going to do it. He made sure the new faucet was working properly and made sure there were no leaks. Was very pleased with his service.
He was very professional, explained everything that he was doing finish the job very quickly, and the bill came out to exactly what he said. I like that on the company.
Erik Atkinson
5 months ago
Shane Kaufman did an amazing job! He was able to quickly identify the problem, put our minds at ease, and hook us up with a sweet new hot water heater that'll last for years to come.
michael stokes
4 months ago
Fast, fair price for work and he went out of his way to help. Great experience.
Mike arrived on time, diagnosed the issue, explained it and the solution thoroughly, and repaired things quickly.
Tammy Trout McIntyre
2 years ago
Our service technician, Alex, was awesome! He arrived promptly and was super professional. He answered all of our questions and was not pushy with our decision regarding installation of a gas line for a dryer. We also asked a couple questions about our Reverse Osmosis water machine in our new home and he happily answered them. We are very pleased with the service we received from Paul Bunyan Plumbing! We will continue service with them for sure!
Seng provided excellent service. He was friendly and professional. He completed the task quickly and efficiently.
Mike was great to talk to , informative and was fair about the price
Nathan S McAnally
a year ago
Dave was the tech that came out. He was very professional and informative. Unfortunately, I was not able to fix the issue today at no fault of the business. He talked me through the way forward, cost expectations, and their subscription plan. Definitely recommend this company.
Mark Carrell
5 months ago
Andrew was great and I am very satisfied with the cost and service.
I plan to recommend Paul Bunyan to my friends and family in the future.👍
Had a problem with my sump pump.Mike came out and checked it out and found out what the problem was. Took care of it and made some ways of avoiding it in the future. While ha was here I asked about a water softener and a new water heater. He explained very well what their product was. I had him when they could install some new ones and he said right now if you want. Decided to have it done. Mike was very professional in his work and knowledge of their products. Would not hesitate to have him come back to do other things for me if I needed anything further done. Very satisfied with the work done.
Joanne Kroska
a month ago
Prompt, kind, very informative & knowledge of issues that may occur. Answered all my questions of other services I may need. Thank you
mnrescuediver1
a year ago
Stan was very professional and called to make sure we were still good to go ahead with the appointment. Called 45 minutes ahead. He was here almost to the minute on time. Explained a lot of details pertaining to the process and how the system in our house works. He performed his diagnostic and then reviewed his thoughts and plan to fix.It was quick, thorough, and he ensured the drain was in fact cleaned and was draining.I would recommend him for any of your plumbing needs. Great service.
Amazing service. Sam went above and beyond to fix my washing machine standing pipe drain issue. I highly recommend Paul Bunyan plumbing, Blue Ox heating and Air, or LumberJack electric services. Very professional, and friendly service. Thank you!
Amy Brendemuehl
3 months ago
Jake was professional, courteous, conversational, and efficient in diagnosing and solving the problem. He also made future suggestions for us to consider without being pushy. When scheduling, the reps were also friendly, professional, and flexible... as I had to reschedule my initial appointment. It was easy to communicate and schedule service for this non-urgent issue. I will definitely call again for service as needed.
I've used your company for several years & always satisfied. I'll keep coming back!
Very helpful, I had an emergency on Sunday at 8am, Nate our technician made it out by 10 o'clock. He fixed my problem and helped replace other hoses for our new faucet! Very professional, good price also for same day weekend service!
Michael Peterson
10 months ago
This guy walked in like Superman and saved the day on my wife's birthday. We couldn't be more thankful for Sam. Cool, calm, and collected. He fix our first plumbing issue in our new house and left like it was a walk in the park. Highly recommend Sam for any and all plumbing needs.
Shantel Peters
2 months ago
Very happy with our hot water heater install. David talked us through our options to remedy the issues we were having. He was great with my lack of knowledge in this area, and had patience with me. Very professional and efficient. Highly recommend!
Cathy Quarterman
2 years ago
Today was my first time using this companies and it was a very good experience! Stan the tec that came out is so nice and knowledgeable about his job and the company. I would recommend Paul Bunyan Plumbing to all my friends and family to use. I would highly recommend for you to try them as well. Keep up the great work thanks for coming out to my home and doing such good work.Cathy Q
Troy Ruegemer
4 months ago
Whole house water filter. Matt was informative, fast, good, professional, & kept me informed as to when he'd be here and when he arrived, thank you!
Jason Brainard
2 days ago
Very professional and no doom and gloom. VERY POSITIVE.
Plumber failed to apply discount when asked. Company gave me the run around when I complained, promised call back , after a week and a google review they did call.
I placed a call at noon and he was here by 1:15. 45 minutes later drain was cleared! YAY! Prompt, efficient, polite. I'd recommend calling Paul Bunyan Plumbing again if services are ever needed.
Regular maintenance check up of water softener and drain/flushing of water heater. Checked all plumbing fixtures for problems. Outstanding and professional in what he did. Highly recommend him.
Dave was awesome! He quickly help diagnose what was wrong with our kitchen faucet and fixed it. He was on time, communicated clearly, and knew what he was doing.
I really appreciated how quickly Serghei was able to get out with us. He answered all of my questions and was able to quickly fix the issue we had!
Robert Petersen
4 weeks ago
Very pleasant and professional men. Would highly recommend them. Did a great job.
Chuy was called to replace the bathroom faucet and vanity. While there he noticed that the shutoff valves also need to be replace and did so at a reasonable price.
Joe was so helpful, patient,knowledgeable and thorough finding and fixing all of our plumbing needs! He helped so very much and I would be happy to do business with him again. He's a great representative for the company. Thanks Joe!
Paul Bunyan Plumbing and Drains was amazing! They were able to come out the same day and quickly diagnose the problem, which turned out to be a quick fix. Jake was efficient, professional and friendly! Highly recommend!
Kevin A. Fee
5 months ago
Professional appearance and service. Did the work, communicates well, and cleaned up before he left.
Bob was very nice and honest. He came out to flush the water heater and also gave me an assessment of how the pipes and water pressure are in this old house. These guys are the best.
Absolutely outstanding I highly recommend very professional
C9uldnt have been better...
Marie Fernholz
a year ago
Matt was great! Installed a toilet we had purchased (prior was cracked) and looked for leaks. He also did a water softener flush and replacement of a rod. He did a full plumbing inspection and checked for any other problems. Very friendly, on time, great advice!
I was scheduled between 8am and 12pm Alan called me at 8am letting me know he was going to arrive in a half an hour. He was on time, friendly, and did the work in a timely professional manner. Definitely going to go with them again for my other plumbing needs in the future and recommend them to everyone.
Alex was awesome!! He first provided an estimate for us 3-4 weeks ago to replace 3 toilets. He returned a second time (1.5 weeks ago) to remove our old toilets prior to us having our flooring replaced. Alex returned today to install our new toilets plus we had him replace the valves to our washing machine as they needed to be replaced.For every visit here, Alex arrived on time and was very professional. He was super friendly and answered all of our questions. Alex was very accommodating when we had to reschedule our 3rd visit due to a delay in our flooring work being completed.If/when we have additional work done in the future, we will definitely go back to Paul Bunyan Plumbing and will specifically ask for Alex to do the work. Great job, Alex!!
Alan was prompt, courteous, and bonus - was able to un-jam the disposal so removal of the unit wasn’t necessary. And - he resolved the loose dishwasher hose that needed to be clamped up. My tenants were quite happy too!! Now if they could just stop putting glass and screws down the disposal…..
Christina Merritt
2 years ago
I used Paul Bunyan to reconnect my dishwasher, garbage disposal and install a new faucet that I had purchased after I had new countertops installed. They were timely, clean, and the technician was very nice and professional. He finished his work quickly and explained everything. The faucet I had purchased turned out to have a leak (manufacturers defect) so I was offered to purchase one off their truck to the tune of $700-$900+ dollars. The price gouging there left me with sticker shock. I declined this offer and said I’d just exchange the defective faucet and get a replacement myself. I was then told it would be another $400 for them to come swap out the leaky faucet with the new one. I have no problem paying fair value for services but the pricing to fix the faucet issue seemed out of line considering I had already dropped hundreds with them in the first place. I had my dad come the next day and swap out the leaky faucet. It took him 15 minutes and didn’t cost me $400-$900 dollars. Again, no issue with the service itself but felt the pricing was very off the charts.
Great service. Very knowledgeable. Kind and courteous..
Donovan Kuter
3 years ago
Matt was great! He arrived on time and was able to diagnose the problem quickly, and explained our available options perfectly (both for the products and the payment method(s), which was pretty painless). We made the call to replace the water heater and softener, as well as install a new carbon filter, and Matt and his crew were able to get it done later in the same day. Working with Matt was a great experience, and we will continue to use Paul Bunyan for plumbing services and Blue Ox for heating services.
Jennifer Svendahl
a year ago
I had an ancient leaking washbasin faucet replaced. Paul Bunyan phoned to let me know they could arrive earlier than the time window. Ah...yes please! Stan talked me through my options and did an amazing job, even replacing the washer hoses! I am a first time home buyer and do not have a lot of experience with repair services yet, but I have to say that was great. Thank you Paul Bunyan and Stan the man!
Dan and Donna Wanner
a year ago
Very pleasant, knowledgeable person. Can't say enough about how he assessed the problem and worked to get the parts needed, then quickly finished the job. This company was great to work with, called and was able to get someone to handle our problem two days from date of call.
Anthony Ressie
2 years ago
Nate was amazing. Showed up on time to replace our main water shutoff valve. Worked was outstanding. He cleaned up afterwards and left no sign he had been there. We had a separate issue in our bathroom that we had not originally scheduled him for. He took the time to address that issue as well. I would highly recommend Paul Bunyan Plumbing, and Nate, to anyone and everyone. They will be our first call for any other plumbing needs.
I had Alex and he was great; plumbing fixes sure aren't cheap but the immense knowledge Alex has doing this for years was very obvious. Personable and friendly, loved the small talk too. They give you their card and you can keep in touch with them if there's any issues.Our shower/bath was leaking onto our ceiling on the level below, the previous folks didn't install it all correctly plus it needs routine maintenance. He caulked the faucet with some sealant stuff and tightened everything up. Thanks for all your help Alex!
Very professional experience and Dmitri was exceptional in his service….Can’t get better
Christine Heim
2 months ago
Jake was on time, considerate, and explained everything before and after the work. I’ve used the company before and will continue to as needs arise.
Great tech, would want to have him back for any plumbing needs in the future. Was a super nice guy, honest and did a great job. That's what you want, right?
From what started as a manufacturer warranty repair to a total water heater replacement it was quite a day! I do not know the names of all involved in addition to Tony & Mike but the efforts of all is appreciated! Yes, an unexpected cost, but at least you made it all work for the best. Thank you everyone!
Patricia Wright
5 months ago
We had a great experience working with Chris at Paul Bunyan Plumbing. From the point that I called to schedule the service to the estimate to returning to do the project, it was a completely seamless process. Chris was helpful in answering all of our questions, and he provided excellent services. Thank you for a job well done!
Jake exceeded my expectations by far. He was very professional and answered all questions and fixed a very bad clog. He stayed late without hesitation and his apprentice Sergei was top notch help. 5 stars thanks Paul Bunyan crew! Will use you guys every time!
Dave Abernethy
a month ago
Jim did excellent work. Highly recommended!
Matt showed up early for our appointment, which was greatly appreciated. He was exceptionally knowledgeable with all the questions we had and installed a new water heater and softener the same day! Very personable and cannot thank enough.
Brent Babcock
4 months ago
Service was excellent. Michael, who came out to our house, was incredibly professional and knowledgeable. He explained all of the options we had available and didn’t push the most expensive packages. I will definitely be calling them again for any future heating/cooling, plumbing or electrical needs!
Todd did a phenomenal job assessing the leak and fixing it. Super fast and great work.
The tech was very knowledgeable and didn't mind us asking questions. He was willing to go the extra mile to make sure we were happy and the work was done right. Thank you.
Layna was here to do the free hot water heater and plumbing inspection for the year and discovered a small leak under the kitchen sink. Although it costs way too much she had the materials with her and was able to take care of it right away and very efficiently. She is professional, is nice to talk to but doesn't waste time and it would appear from the looks of the result she does an excellent job! Thumbs up for a job well done.
They are very efficient timing wise for same day service! Chris Winn was our service technician and he did a great job replacing and installing our gas valve. He also did a great job installing our new gas range stove. He was very good with communication. Will most likely use this service in the future!
I could not have handpicked a better tech than Forrest. He was thorough and respectful. This job was a tough one and I had all the confidence with Forrest. Sergio was also on the job . As aforementioned it was a difficult condo job but the tech were diligent in meeting the challenges. It was a positive experience and I will highly recommend Paul Bunyan plumbing.
Chris Rinkenberger
4 months ago
Had a water heater tuneup & flush done, also hardness water test. Did not take very long. The tech Dmitri was friendly & very helpful in explaining things & answering questions. Used a $29 coupon special. All went well, no problems.
Dave was very professional prompt and kind.
He let me know what he was going to and what the company would do follow up.
Joseph White
5 months ago
Tony came out within a few hours of us calling and not only did the drain cleaning we needed but also looked at some other plumbing issues my wife asked him about.He gave us a lot of great information and offered to give us estimates on some other stuff we want done in the near future.He followed through and we received the quotes very quickly. All in all, I think we will be using them when we are ready to undertake the next project.Just so you know, we did pay extra for the quick 4 hour window response but it was worth it at the time as another company was installing a new hot water heater and water softener and filtration equipment is how we found out the floor drain in the basement was running really slow. Getting here quickly helped us out a lot.
Vasiliy Shvets
a year ago
Service is great, we really do appreciate gteat communicating.
Technician Michael Timashenko did absolutely thorough job on multiple properties. Very knowledgeable and professional, always on time. Highly recommend.
I was able to get a plumber to my home in less than an hour.Matt was an absolute gem. He was a consummate pro and a really nice guy.I’m so pleased with the quality of his work and the amount of communication he shared along the way. He was also extremely careful about not letting any of my escape-artist cats out the door which means more than anything! Five stars!
Sam Starcznski was amazing. Super professional and knowledgeable while also being friendly and kind! He communicated the issue effectively, provided a solution quickly, and even made an amazing recommendation for a different service we needed. I would rate the experience a 10/10, thank you so much Sam and Paul Bunyan!!!!
Mike Dillahunt
3 weeks ago
Dustin did an incredible job with my plumbing issue. He went above and beyond to fix my issue. Highly recommend Paul Bunyan plumbing to everyone!!!
Abe arrived promptly and explained different options for me . I went with the proper way of repair and I am impressed with quality of the work, and it is worth it in the long run. I would strongly recommend Abe for his knowledge of plumbing and speed in repair. Thanks!
Dave replaced two faucets, shut off valves and piping to my kitchen and bathroom sinks. Plus replaced the kitchen sink! Love it all and they did a fabulous job. I’ve had lots of service work done living in condos and apartments and Dave and his helper were so quiet! Clean also! Thank you so much!
Alistair Jacques
2 months ago
Paul Bunyan charged us nearly $800 to replace an outdoor pipe connection (the parts cost was $53... I checked). The work took less than 1 hour. It also took the technician time to fetch the part, because he didn't have one in his truck. When I questioned the cost, he said Well, you can go elsewhere if you like. I pointed out that we were Paul Bunyan VIP members, so going elsewhere would have wasted our membership fee, and out time.
Our water softener wasn't working. I called Paul Bunyan in the morning and they sent Matt C. out in the afternoon. He went above and beyond expectation. He got the softener working and checked the softener out thoroughly to make sure that everything was working properly before he left. Very nice, personable, and knowledgeable young man. This is the second time I've used them for different plumbing issues and both times have been very happy with the service. This is a GREAT company to get your plumbing needs met.
We were so happy with the service we received from Paul Bunyan plumbing. Nathan was our tech and he arrived right away this morning and got our water heater ordered and installed. He was professional and delightful to work with. We are extremely satisfied and will use him and Paul Bunyan for all of our future plumbing needs.
Sadie Knickrehm
5 months ago
We have used Paul Bunyan for a number of things over the years. Always profession and exceed our expectations on quality of service.
Laurie Swiler
3 months ago
Laynee is a fantastic plumber with a warm personality and great communication skills. She made sure all our questions were answered after she completed the shower repair.
Dave was great. Quick service (same day). Had to go get parts, came back and got it done. Reasonable for same day service. Gas line issues, totally worth having professionals do it!
Santwana Dasgupta
4 months ago
Andrew called before coming and really diagnosed the situation correctly. He had to get a part to repair the leak, and he did so without fuss. He tested it to make sure everything works. I'm very happy with the work.
Douglas Choi
3 months ago
As a new homeowner Chris was great at addressing my questions, issues, and providing clear answers and solutions. He left me with a better understanding of the plumbing in my house as well as addressing safety issues and engaging in preventative maintenance.
The work I had done? Installation of a new water heater. Serviceman Chew was on time, efficient, very friendly and great at giving explanations of the work and pricing. I'm very satisfied with the work done and the person who did it. I'd call him back for any work needed in the future. Plus, I'd recommend his work and the company to friends. Totally a good experience.
Callie Heimsness
9 months ago
Chris was awesome! Showed up within an hour of us calling and helped fixed a pipe in under an hour. Chris was professional, friendly, and very enjoyable to work with. Highly recommend for anyone needing plumbing help in the twin cities area!
Mike is very personable, considerate, and communicates well to describe what needed to be fixed and what options could be considered. The option we chose required new components that would be ordered and available to complete work the next day. Mike showed a work around that allowed us to still use needed bathroom facilities until the repairs are completed. Great news and great service!!
Nate came to help with sump pump issue. Friendly and on time. Experienced plumber definitely knows what he is doing. 5 stars!
Sam is extremely knowledgeable, have some great advice/guidance and is very personable. We would gladly have him work on any plumbing issues for us! Great hire Paul Bunyan!!
Jonathon Dobias
5 months ago
Shout out to Alex B who was able to show up even a little early for the appointment. He quickly identified the issue with our water heater. He then was able to get us a discount on a similar new unit, and we had a new one installed within a few hours. Super quick and knowledgeable work
We had a number of fixes required.
Our experience with Shane and Abe was great, they went above and beyond our expectations.
Great work on installing new toilets. On time and great customer service.
Richard Gabriel
a year ago
Jake was excellent. He examined my main drain, septic tanks and drain field with a snake video system. He diagnosed my lack of drainage. Jake was patient and fastidious. Price was very reasonable, exactly as quoted with coupon.
Barbara Block
5 months ago
Took his time evaluating various plumbing issues and gave solid recommendations. I look forward to having him return to do the work. Fixed one issue with low water pressure from bathroom faucets while here at no additional charge.
Jaci Martinson
11 months ago
Mike Campion went soooo above and beyond for us!!! We were blown away by his quality of work. He really took his time as well to explain everything to us on the issue and how he was going to fix it. We felt so comfortable hiring him and man are we glad he did!!! We’re just blown away!! I will forever only hire Mike!! Thank you Mike!!!!!!!
Alysson Hauer
11 months ago
Tony is really really nice guy. However, I feel like he was really deceptive which is unfortunate. He came to my place for a quote and spoke with me about the issue. No digital multimeter, no removing of panels or inspecting a single thing. Quoted me over $900 for a repair. $350 an hour. Which upon calling the manufacturer will actually cost me… drumroll please… $150. People like that are dangerous. People that can seem so genuine and kind and curious about you and your life but in the end they are only trying to scam you. And let me assure you - it is a scam. Interesting how none of your reviews under 4 stars show up when you google your company…..deceitful company at best
Sergey was wonderful. He efficiently unclothed the sink, showed me the problem and with product and a drain program that saved me so much it paid for itself already. You guys always send the best people. I will continue to use all your services. Less often would be nice. Lol
Tammy Blomberg
3 months ago
Technician did a great job was very professional and replaced our water heater in a timely manner.
James Fandrich
4 months ago
Dmitri and Serghei were very professional and knowledgeable. They explained everything very thoroughly and answered all of our questions before any work was done. They did a very thorough job and we were very pleased. We would highly recommend them.
Prince could not been more a gentleman than he was. He explained what & why he had to do.
Annie Christensen
a year ago
Mike Campion did an excellent job of diagnosing and repairing 2 issues. He was extremely courteous and knowledgeable. Also, I had very professional customer service over the phone! I spoke with a human being immediately. :) I called mid-afternoon and had an appointment for 8am the following morning.
Joe was extremely professional and friendly when he was replacing our water heater. While he was here, he was great about answering any questions we had along with giving us a heads up with what to expect once the unit was installed and water was back on.
William Heise
10 months ago
Chris fixed slow drains, a touchy toilet, a bath/shower control, and leveled the dishwasher. This isn’t the first time Chris has been to our house and without a doubt, his business card will go with us when we move across town in a few weeks. Great job, Chris, and thank you.
Our shower valve wouldn’t turn off so unfortunately we had to shut off our water at the main. Serghei with Paul Bunyan Plumbing arrived in less than 3 hours from the time we called. He was super friendly and efficient! He diagnosed the problem quickly and had the shower fully functional and looking better than he found it in less than 30 minutes. Thanks so much for the wonderful work!
Matt was great! All work was done professionally and in a timely manner with thorough clean up at the end. We would definitely recommend Paul Bunyan Plumbing!!
Beth Groenemann
3 weeks ago
Tony was prompt and professional. He came out on a Sunday to assist with water leaking through the floor drains in my townhome complex. He was patient and helpful and explained the process every step of the way. He was able to troubleshoot and clear the clog that was causing the issue and identified corrosion in the pipes that will need attention in the future. He was friendly and patient with all of our questions. I highly recommend him as a technician and Paul Bunyan Plumbing.
Shynell Hill
4 months ago
A plumber was able to come out quick to service my pipe, which was leaking! The service was quick and professional. Would use this company again!
Kimberly Fitzpatrick
2 years ago
Michael was awesome, super nice guy! Very knowledgeable. Fast, efficient, and I also really liked the Bio they send on the plumber that will be coming into your home to do repairs. Highly recommend!
Azrael Killem
5 months ago
Alex came on a Sunday and got our water back on which was a huge relief! He was very nice and did an excellent job explaining what the problem was and what needed to be done to fix it. He looked further to explain the process of replacing my super old pipes, which desperately need replacing! I really appreciate the service provided by Alex! 👍👍👍👍👍
My technician Justin was awesome. Had a drain problem and he was available almost immediately and quickly took care of the problem.
Matt was very professional, and knowledgeable. Did a fantastic job!!!
Tiffany Hanlin - Mak
a year ago
Shane came out and helped me find the main drain access after being given incorrect information multiple times by technicians from another company. He answered all of my questions so kindly and patiently, but also without making me feel dumb for not being handy. He provided a quote for additional service and information on payment plans for me to plan that service in the future. He also was very good about putting on the little booties and laying down a sheet to keep my floors and carpet clean. Really a great experience!
Maureen Mccullagh
2 years ago
We needed a new valve installed to our water meter. Bryan came out about an hour after i called and did everything he could to make sure he didn't have to cut into our wall. He worked extra hard and even made his job a bit more difficult in order to provide the best experience for his customer. I would totally recommend Paul Bunyan and ask for Bryan!
Sam and Jacob (training) were beyond professional. They explained every step of the way so I knew what to expect. After talking a bit they found out I am a Veteran and they first of all thanked me for my service. Then they explained about their heros program. I could not have asked for a better experience. I will be telling all of my friends about this and be recommending they to anyone who will listen. Thank you Sam and Jacob(training).
Cathy Zimmerman
a year ago
We needed a floor drain in the basement repaired or replaced before selling the house. Sergey did a great job explaining what needed to be done, was very professional, gave us a couple of options, and explained what we didn't need and why. Great, friendly, timely service!
DENISE Landeen
5 months ago
Dave was great, he came in and checked everything pertaining to my water softener, and even check the water to see if it had any harness to it. The best part was his honesty.
KIM J SWANSON
3 months ago
I was very pleased with Alex's work. Very thorough and supplied the correct parts needed to fix my problem. Very good ethics and completed the whole job, including parts run, in a couple of hours. Thank you to Alex and the Company behind him.
Scott “Sketchy” Sammons
a week ago
70 year old plumbing was leaking. Jim and his team fixed it and it’s all good!
Jake came early. He was creative in problem solving, and cleared our bathtub drain where others who have tried failed. He cleaned up the mess made by clearing the drain throughly. The price was extremely reasonable. Call Paul Bunyan. You will be happier you did. Paul: Give this guy a raise! Or a bonus. He represents you well.
Maria D Espinoza-Hernandez
4 months ago
Tony came out and did our initial inspection. He was a great advisor and very personable. Alex did our install and add on inspection we requested. Both were very professional and knowledgeable guys!!!
I had them out to clean out a main line as preventative maintenance. Jake was on time right at 1pm (1-4pm window) and got the job done quickly and professionally. I will likely be signing up for their yearly service. I was very pleased.
Gary Wuollet
4 months ago
They had the right equipment and great expertise. Timing is everything and the jetting team was available quickly. They did the complete job and showed the results. Excellent service overall and I will use them again.
Celeste Levie (CL)
a year ago
Light used to examine the sewer pipe from the house to the main line. Problem identified. Solution provided. Final solution tomorrow. Pricing fair, coupons honored! Workable and economical solutions suggested for other unrelated issues. He even took the time to help me socialize my puppy. Aces Plus
Honest and well priced company, I have never felt swindled by them. I would hire them again and have three times already!
Alex and Bob replaced our sink pipes and drains. They also replaced our outside spigot and added an inside shut off valve for winter. We are extremely pleased. They were effecient and very friendly. I would definitely hire them again!
Michael Sahyun
a year ago
Nathan was fantastic. He explained everything. I never felt upsold and he gave all the options, including things that wouldn't include the company. This is one of those guys where you can just tell the experience is there and solid and genuine because of the way he approaches offering solutions. He even solved a problem I had been misled to believe couldn't be fixed. (A basement floor drain of which I had been told the pipe was filled with sand; Nathan discovered the pipe was fine but located a faulty backflow valve.)
Perfect! I was so impressed and at ease. Mike explained step by step what he was doing and was very patient with my lack of understanding. I also really love how respectful he was coming into the house prepared and changed his shoes!Most of all, I wasn't pressured into any extra stuff! That to me is perfect!Definitely recommend Mike! He cleaned up the utility room and made some changes that i definitely would not have known about. And also scheduled for the HVAC service, the same day. I really appreciated that!My neighbors recommended him and I so agree, the best!
Alan did an awesome job! He was very professional and the tidiest man I have ever seen. Wish it wasn’t an emergency so I would have had a chance to clean my sinks before he did! All in all very impressed and able to answer any questions that I had. We appreciate you Alan!
We had a leak in our main water line. Alex came at the early end of the allotted time. He was professional, courteous and very knowledgeable. I felt comfortable having him in my home and he did a great job replacing the damaged section. Highly recommend!
We had an emergency plumbing situation and the whole team did everything they could and more to have a technician come out same day to save us. He quickly diagnosed the problem, let us know what our options were and was super helpful with questions. We have follow up service scheduled, which I’m sure will be great as well. I highly recommend!
I derped my external plumbing winterization for my sprinkler system last year and Paul Bunyan was very responsive and polite both on the phone and in person. Bob was exceptionally experienced and kind, and even threw in a new valve and a tutorial on how to winterize the system so that this shouldn't happen again. Five stars!
Alex arrived at the beginning of my four hour block. The technician was professional and explained the work needed to be done and the cost involved.In the end I was very satisfied with the work Alex did. As always I highly recommend Alex and Paul Bunyan Plumbing.Thank youWayne
Jacob Jude did a fantastic job of unclogging my drain! Thank you Jacob!
Caleb Schroer
3 weeks ago
Dave Brown was great ! Fast and friendly service ! Thanks !
Chew was great! He did a safety check, hot water tank maintenance, replaced a water line valve & worked really hard to clear our kitchen sink drain line. A lot of built up grease over 24 yrs & 3 different homeowners. He's a great guy and we truly appreciated his hard work.We have been loyal customers of Paul Bunyan Plumbing & Drain & Highly recommend them!
Veronika Rafi
3 months ago
Very professional and came early! Good communication and setting up expectations. Very accommodating with scheduling ASAP. A little pricey ( 40% more expensive than what thought it was going to be) but that’s the convenience price you pay for last minute repairs if you don’t want your basement to get flooded and are pumping the water out manually. Besides the price, very satisfying! Thank you!
Ian Bannerman
4 weeks ago
Alan was absolutely phenomenal to work with. On the first visit, he talked through everything in a very approachable manner, helping us understand what was good, what needed work, and what our options are. When we had him out months later to complete the work, he remembered every detail from that first visit, and things played out exactly as he predicted! Truly an exemplary service, would trust Alan with any and all plumbing work in our house.
Have been using them for years. Every plumber has been awesome, professional, timely and great service. They give excellent advice and stand by their work and product.
Hildegard Brombacher
a month ago
We were satisfied with the work. Professional and good business man.
Michelle Chamberlin
2 years ago
Mike was awesome, kind and took time to understand my situation. He was respectful of Covid boundaries and did not rush through the job. He took the time to figure out what was going on and was very thorough in his explanation of what needed to be repaired, how he wasGoing to do it and how much it would cost. It was a very good experience and I will ask for him again!
Tony was able to come 2 1/2 hours earlier than the scheduled appointment. Very courteous and professional. He got in and got the job done in no time.
Steven Anderson
a year ago
Joe did a thorough inspection of the plumbing in both bathrooms and the kitchen, including the area behind the access panels. I asked him to look for any moisture or leaks as the neighbor below me had a water stain on her ceiling. He even checked my grout and caulk in the bathrooms. He found no evidence of a leak. He was very professional and personable. Definitely will hire Paul Bunyan in the future. I highly recommend them.
Anne Melendez
2 months ago
Sergei was the best! He searched high and low for the right part to try to save us some money. Unfortunately, he couldn't find it, so he installed all new way better than it was before.As someone else mentioned, you get what you pay for - if the spigot would have been installed correctly in the first place (by the 'guy' from the small place), the repair wouldn't have been so difficult and costly. Thank you!
Minna Montgomery
5 months ago
We had the best experience with Alex - he was extremely accurate, thorough, and truly went above and beyond!We had a very complex leak and our association had called multiple other companies to come out, but none were able to identify the cause and next steps. When we called Paul Bunyan Plumbing, Alex came out and he almost immediately identified the issue, ran all the appropriate tests, was extremely clear, helpful and friendly - he is an absolute lifesaver!!This is an amazing company, trust them with all your plumbing needs!
March 2021:My second experience with Paul Bunyan, and Alex B., did not disappoint! Thank you so much!July 2020:Alex B. is awesome! Thanks, Paul Bunyan! My first time customer experience has been wonderful, from start to finish! Alex arrived on time, and was incredibly friendly, professional, and considerate of adhering to COVID 19 related safety precautions. Alex did a great job of building rapport with me, and he is truly a pleasure to work with! I appreciated that he asked questions to clarify details relating to the sink, disposal, and dishwasher, to make sure he had the info he needed for his findings, and for creating a few service options for me to choose from. He explained things to me in simple terms and he was kind and respectful. Because of my experience today, I definitely know who I will be calling for all of my future plumbing needs!
I had my annual water checkup done which included flushing the water heating, checking the softener, checking toilets for leaks, and the general other items. Layna was great at explaining everything and was very through. She showed me the water softener test and explained everything, showed me prices for a new softener but wasn’t pushy.
Terry Severns-Williams
a year ago
I have used Paul Bunyan Plumbing / Todd M. several times over the last couple years and have been extremely satisfied each time. Today's appointment was a consultation on a cracked vent pipe. The recommendation was to hold off on repair until a planned remodel can address the issue. Very honest and professional help!
Irene Kennedy
2 months ago
Replaced kitchen sink and disposal. Michael was professional and efficient. Great service at a reasonable price!
Catherine Bakeoven
4 days ago
Joe was great! It was a easy fix for our garbage disposal, but he also took the time to look at our toilets and let us know what the cost to upgrade would be. He was down to earth, friendly, and talked to me like an equal, something I haven't always had with other companies in the past.
I bought a very high end water heater from Paul Bunyan and in just six months it was not producing hot water. While I was not real happy with that situation, they stood behind their legendary service. It's not just a tagline. The technician replaced the defective part and I was not charged for the part or service call. He identified a water leak problem I thought was coming from the water heater and fixed that too. Stuff happens. What matters in the end is the response. That's what build customer loyalty.
We just moved to the area and had some concerns in our home. Nate came out within an hour and gave us so much information that was helpful. Within another hour we had the official service request filled and our minds are at peace. So thankful.
Had a great experience. On time and the plumber went out of his way to complete the job. He also gave us some good suggestions.
Laynee re-did the plumbing for my newly stalled kitchen sink. She is very knowledgeable and did a great job. We had really good conversation while she worked.
Doreen Music Anderson
5 months ago
Excellent service from initial call, all the way through delivery and installation of needed faucet!
Laurie Chapman
5 months ago
Great communication and friendly and explained all that was happening. Asked if I was good before ready to go
Kim O'Connell
11 months ago
Stan was very professional and helpful. He was very knowledgeable about the problem and gave me a variety of solutions to choose from. Would definitely recommend them and will definitely be using Paul Bunyan again.
Sam and Eric were very professional. Sam really knew what he was doing and took the time to answer my questions and explain things to me. It was great that they didn't have to run to the store to buy parts, they had everything in their truck!! My drains are running better than they have in years. If I have any more issues I would definitely call Paul Bunyan again.
Ryan replaced my irrigation system backflow prevention valve system that was leaking. He got the job done quickly and professionally.
Bill Schroeder
5 months ago
Dustin was very professional and took care of my problems quickly, explained everything he was doing.
Thomas Keene
4 months ago
Very professional service & expert craftsmanship! Arrived on time and had the work completed super-fast!
Been using Paul Bunyan Plumbing & Drains for almost 1 year now, and their phenomenal. Forrest was incredibly efficient and professional. And it's of course great to have running water again. Definitely sticking with, and recommend them.
Tamar Newberry
4 months ago
This is an OUTSTANDING service to have! Great scheduling, efficient with cancelations and openings, friendly, experienced.
Had a main valve leak and was provided three different options at various price points with if-than scenarios. Dave took the time to walk me through and explain all the ramifications of the options and answered all my what ifs. Very friendly and professional.
Nathan checked and marked the pipes in the utility room as well as replacing the metal plug on our broken bathroom sink. He arrived in record time and was a gentleman an a fantastic plumber!
Melody Husted
a month ago
Chris called with ETA and arrived on time. We discussed the several items I wanted worked on and he showed me several options for financing. Easy to talk to & considerate of me & my property. I now have a new softener, 2 new outdoor faucets and three additional projects completed. My water should be healthier too after removing some old corroded pipes. I’ll be asking for him for my next plumbing projects.
Drew Ashley-Grochowski
a year ago
I called in the morning and our technician showed up quickly and explained everything he was going to do in a clear and concise manner. He diagnosed the problem and laid out all the options for us and made sure we got on the schedule as soon as possible. Very happy with the service.
Marin Hokeness
3 months ago
Great service replaced old gas pipe valves. Technician was very professional and knowledgeable. I would recommend Nathan F for anyone needing plumbing or gas pipe repairs!
I called Paul Bunyan Plumbing in response to a coupon I received in the mail for an excellent deal on a hot water heater flush. My tech, Abe, was friendly, professional and timely. He was happy to let me watch and learn so that in the future I could take care of the draining part myself. He gave me some tips, explained the rationale for what he was doing and respectfully pointed out the things I needed to be mindful of as well as those that are best left to a professional. I was given an estimate on a newer kind of anode rod, as well as a different plumbing job in my home, but there was no pressure to make any decisions or buy anything. That's exactly what I wanted: professional, friendly service and useful information.
Sharon Champion
2 months ago
Great service! Friendly; knowledgeable. Took care of all my plumbing needs.
Chris has helped me with now 3 small-medium projects. He is awesome to work with, professional, courteous, very knowledgeable and creative in his approach. The PB scheduling and notification process is very easy to work with and you always know when they are going to arrive beforehand.
Nicholas Lijewski
a week ago
Super fast and responsive, great work! Very professional.
Jake was on time and VERY knowledgeable about the job he was about to do. He was clean and efficient and kept me informed on how the job was going.
Matt was excellent. Kept me informed about his expected arrival time. Explained everything in detail that I could understand. Did his job and fixed the problem. Professional manner the whole time amidst my barking dogs. Would definitely request his services again.
I needed to repair the main sewer line at my home. Before getting a recommendation to try Paul Bunyan. I received service from another company that really tried to take advantage of me and it felt like a scam from the beginning.I received a quote for the repair along with my options going forward, they never told me I had to do this or that but just gave recommendations. Also the quote for the exact same service as this other company was almost half the price!We scheduled the repair date and the repair service was done within half a day. They kept me updated through the process and showed me the work that was done. The customer service and communication was great.Time will tell on the quality of work that was done but I felt confident they did and excellent job.I will be recommending Paul Bunyan to friends and family.
Carolyn Mouti
3 months ago
Serghei installed water softener system and also found I had a gas leak and fixed that and was very helpful with all my plumbing needs.
Dick Andersen
10 months ago
We had hot water about five hours after I called for service (Now that's fast!). I had called because there was water leaking from our 17 year-old water heater. The plumber, Matt, did a perfect job. He was friendly and professional. I hope that all of Paul Bunions people are as well-trained and personable as Matt.
I'm really impressed with David and Dmitri, they did a great job installing my bathtub, and replacing some old pipes with new ones. David was nice, knowledgeable and very professional.
Joseph Fuchs
3 months ago
Matt Motz is brillant. Quickly identified the issues, discussed solutions, added personnal insights, and yet, went about the task quickly with high professionalism. A totally enjoyable experience.
Clinton Gomes
4 months ago
Matthew came out with a partner.They did a fantastic job. Ŵas able to diagnose the problem in minutes and fix and explain in another few jiffy mins. Problem was ball valve cap was leaking and needed replacement. They do charge premium rates but service is indeed beyond wildest expectations! Thanks Banyan!!!
Amanda Eckhardt
2 months ago
Alan came to fix an old leaking shut off valve and leaking outside spout. He explained the process and checked the rest of the adjacent fixtures. He was personable and professional. Thank you so much.
I have used them numerous times at this point and I’m always very pleased and happy with them! We’ve had Alan D., Andrew O., and Michael D. come out and I was always happy with their timeliness and professionalism. Alan D. was the first person we had come out after our water heater broke and nearly flooded our basement. He left such an amazing impression, we keep coming back. Would definitely recommend.
LeAnn Peterson
a year ago
I loved that they sent a picture of Alex, to my phone before Alex arrived. Alex was on time, very concerned about leaving everything cleaned up before he left. Alex also explained the different hot water heaters they carried, so I could choose the one best for me. I differently would call Paul Bunyan Plumbing again. LeAnn P.
Mike Kestell
14 hours ago
Alan had been here previously. When our water softener needed replacing and shower needed repair we specifically asked for him by name. He did another excellent job. He's professional, personable, and the workmanship was superb. Highly recommended!
David was great! He quickly diagnosed my leak issue, gave multiple options and price estimates, and timeline for the fix. I will be setting up a meeting in the coming week with how confident I feel with the initial visit.
Steven Hartman
4 months ago
Chris came out to do a small repair on a leaking gas pipe connected to our water heater. He was on time, professional and quickly fixed the issue.
Richard Cope
2 months ago
Matt responded within a few hours of my call, fixed the original issue and fixed another potential issue that we hadn't noticed
Jennifer Pare
11 months ago
Joe was amazing! We had a leaking water heater that needed to be replaced. He clearly explained all of our options with no pressure. The turn around time from inspection to installation was 1 day! He also thought he was going to have to fix something else but once he got to work he realized he didn’t have to and took that cost off our bill. He was friendly and passionate about his job. One of the best experiences we have had (and we have had a lot of work done lately)! We will be a returning customer with any plumbing needs… Highly recommend them!
Had a technician (Shane K) come out to look at old water softener. Shane gave several replacement options, and provided the benefits and differences of each. Removed old water softener and installed new water softener. Technician was on time, professional, personable, and knowledgeable about plumbing needs. Very safety conscious and removed water softener safely from home. New water softener was delivered and installed same day! Excellent communication throughout the entire process.
I love Paul Bunyan. They have great communications and quality service. I like how they send a picture of the plumber before they arrive. I like the yearly program to stay proactive with maintaining my house plumbing.I have had Nate both of my service visits. He is fabulous. Does any excellent job, very clear communications, very personable. I will always ask for him in the future.
Mike C with Paul Bunyan plumbing and drains was awesome. Very knowledgeable and presented all options from repairing my sump pump to replacing the whole system with a neutral perspective. Decided to replace my old system with a new primary and battery backup. Price was reasonable for the upgraded system and installation was handled expertly. Highly recommend.
Dennis Ganzer
3 weeks ago
Joe helped us in our hour of need and repaired a leaky pipe that was causing damage and referred us to the cleanup company.
Sergio was great! Was super nice and explained everything in detail to me of what he was going to do and how the system worked. Sergio interacted with my oldest son and was really nice to him as well. Prices for this company are on the higher side but the quality of work speaks for itself. Sergio went above and beyond and labeled all of my pipes and gas lines and what the purpose of each was, which was a big suprise and im grateful for that. Amazing job from an amazing guy!
Ben Peterson
3 months ago
Fantastic service! On time! Great communication! I will be calling them every time I need anything done from now on!
Brenda Ries (Departing On Time)
4 months ago
Mike was fantastic. He explained everything. They were courteous from the first phone call
Gretchen Anaya Quiroga
10 months ago
Forrest did a great job. We had to replace our hose faucet and shut off valve. He arrived on time, fixed the issue that day, and talked me through the job and how to winterize the system.
Kelly Platzer
2 years ago
We are so happy we went with Paul Bunyan! From the time Matt came into our home for a consultation we knew he was the guy! So knowledgeable , friendly, professional and dog friendly!! For the install of our water heater, water softener and filter system Matt went above and beyond! We are so thankful for all the time and effort Matt out into his work and to make our home safer and healthier for our family!
Dave was super knowledgeable and extremely nice. He was able to help us determine the issue while the first plumber from a different company couldn’t. He was honest and very resourceful! Definitely would call him back for future issues. Thanks Dave!
we had water dripping into the basement and didn't know where it was coming from. At about 9:15 Wednesday morning I called Paul Bunyan Plumbing Co. and spoke to a very nice woman. I said we needed help and she certainly got on to it immediately. She said I'll have someone out to your house between 10:00 a.m. and 2:00 p.m. At about 1:00 Chris arrived. He checked around and determined that the leak was coming from the dishwasher. Chris was very knowledgeable, he found the problem in the dishwasher, tried what he could, and then we talked about options. He made some suggestions, was not pushing in any one direction, just giving us information and options. We chose to buy a new dishwasher. Chris worked his magic and by 4:30 that afternoon I had a new dishwasher installed and ready to be used. All this service in one day.. Practically unheard of.!! I cannot praise this company enough for everything and for their having help like Chris working for them.. They all rate A+ in my book... Lois Siegel
Jennette Kyllo
a year ago
Sam was very knowledgeable and professional. He Let me know all my options and prices. We have used Paul Bunyan a few times for minor and major repairs and are pleased with all the work they have done.
Guy showed up at 8 as promisedSaid he could do job right away. That was a mistake, he sat in his truck waiting almost 3 hours for unit to arrive.Whole job took over 5 hours when actually hands on work was less then an hour. Job was professional but maybe better company support would of helped get job done faster.
I did not know what to do. I could not get my basement sink faucet to stop running water. The faucet handle was old and would not shut off. I called for help to Paul Bunyan Plumbing services and they sent Alex. Alex was knowledgeable of products and explained my options as well as the process clear and concisely. Alex definitely will be called again. Thank you!
Kathryn Campbell
2 years ago
Alan is a courteous plumber who instilled confidence from the moment he arrived. I appreciate that he respected my time but also took time to fully understand the narrative around the repair before beginning work. Quoted price was final price.Excellent service from a pro.
Linda McKnight
4 months ago
We received a yearly check up and got a full report of the findings and all questions were answered satisfactorily.
Dustin evaluated the drain issues and suggested two options for me to choose from… I opted for the one and he did excellent job. Thank you Dustin.
Lisa Rykken Kastler
4 months ago
Abe communicated early about his arrival time with a window of time then gave me a arrival time within 15 minutes and arrived right on time. He checked all that I needed and gave me levels of how he could fix it. Very easy going and professional. I will be calling Paul Bunyan again, as needed.
I had Paul Bunyan come out to check plumbing and my technician was Serghei. He did an extraordinary job. Everything you expect from a professional was done. I had a small gas leak. I highly recommend him and his partner who is from Ukraine.
Thomas Joyce
3 months ago
Showed us our options and then the estimate to do the work. Then did a neat clean job
Paul Bunyan (formerly Ben Franklin) seems to be a fine organization. They have been friendly and prompt about scheduling an appointment. And Tony (our plumber) is great. Very knowledgeable and thorough. Highly recommended. He installed a new toilet in 2 hours. Cleaned everything up perfectly.
Manotonka Minnesota
10 months ago
What a delightful experience! Showed up within 4 minutes at the start of their time window. Went right to the problem and listened to me. The plumber explained the problem and what was occurring. Explained the options, got my approval and went right to work. Very courteous and professional plumber. Seng was a fantastic example of what a service repairman should be.Email communications and receipt were excellent and spot on. I used a discount coupon with no hassles.Best of all I didn't have to do the work. Plumbers are worth every $.
Kayla Landaeta
2 months ago
My techs from Paul Bunyan were quick to help and tried to give me every possible option to be cost effective and helpful. Was very happy with their service.
Called this morning about a plumbing service, from the start excellent responsive and highly professional service. Highly recommend.
Michael Schwartz
7 months ago
Drain backed up late at night. PB plumber Jake Kociemba was out early the next morning. Very professional, curteous, and efficient. Diagnosed the problem, fixed it, provided useful information for maintenance. Overall an extremely positive enounter with PB and Jake Kociemba.I have had plenty of bad experiences with OTHER plumbing services in the Twin Cities. This experience was GREAT. Highly recommended.
Wendy Crandall
3 weeks ago
I have used Paul Bunyan Plumbing numerous times. Always satisfied. I love my Paul Bunyan dudes.
Jeff Johnson
3 months ago
Chu was extremely friendly and kind.
Looked at the issue. Provided me with a few options then went to work. He was in and out
Robby Newman
2 months ago
They were on time, professional and friendly. I will definitely call them next time we have any issue with our plumbing or water system
R a n d y A n n
a year ago
Alway rely on the experts! They know what they’re doing and everything looks rite. Impeccable Workmanship. The Faucet is a Delta. Worth installing & it comes in Black which is Unique. Thanks Chris!
Jenna Nelson
10 months ago
I had Chris W as a service technician and he was very professional, took time to show and explain everything to me, answered all of my questions, and was very tolerant of my nosy pets! He also went above and beyond to clean up after himself. Everything looks amazing! I had a great overall experience and will be utilizing them when I am ready to do the repair.
Blake Renaud
3 months ago
We had a leak in our house after turning on our outdoor spigot. After finding out that our pipes weren’t in an ideal area for an easy fix, Abe figured out where to get to them in our bathroom. Thankfully the leak was visible and fixable, which he did. Thank you Abe and Paul Bunyan!
Cindy Myers
11 months ago
We were very happy with Tony's explanation of replacing our water heater. He is extremely knowledgeable and friendly in presenting us with the estimate.
David Wangensteen
2 years ago
Tanner was great. He did a quick and thorough examination to figure out the problem, have a best case and worst case estimate, and the got to work. He was able to quickly unplug the drain (best case). He double and triple checked that it was unplugged, cleaned up his work area and was on his way. A very nice and easy interaction.I also liked that we could book our appointment online at 11:00 PM last night and get someone to show up by 9:00 AM today. Awesome!
Allen Bellas
3 months ago
They got our pipe fixed hours sooner and for less than expected. Couldn't be happier!
Lynn Nordgren
2 years ago
I needed help right away with water heater and couldn’t get other companies to show up for a few days. Paul Bunyan was the only one ready to provide same day help. Service was friendly, professional, transparent, and efficient. Installed a high quality water heater with six year warranty. Fair pricing. Very happy with Paul Bunyan.
Lindsey Anderson
a year ago
We LOVED working with Charlie! He was incredibly knowledgeable, thorough, and kind. He helped us fix a gas leak, changed out some old piping, and hooked us up with a water softener.We just moved into our place, and knowing that all of this is set up for success is a huge weight lifted!
david becht
10 months ago
David has done some plumbing repairs at our home before. He Is extremely friendly, knowledgeable and does quality work. I would not hesitate to give him a referral. He must be an invaluable employee👍
He was very pleasant and gave me good information.
Nicholas Milton
4 weeks ago
Seng and Eric from Paul Bunyan Plumbing and Drain arrived on time and on point! Seng and Eric had a look at our drain issues and quickly took action with clear explanations and pricing without any funny business or pressured sales tactics. We look forward to having you back to our home for any future work projects. Thank you!
I had a cracked line in the bathroom that blew apart and water started flooding the room. I shut the water off and called for an appointment. I was able to get an appointment for that afternoon. I received a call in the morning of an opening earlier, I said yes. Dave arrived and assessed the situation. He explained what needed to be replaced, cost and that I was lucky. This could have broke loose when I was out and it would have flooded the house. He fixed it, he had time left if I needed anything else done. So I had him check a slow draining tub. In a bit he had it draining like new and no additional charge. Dave was friendly, knowledgeable, and quick.It was a pleasure to receive such great service.
Both times I used them they showed up on time and were very respectful. The first time they cleared out my main sewer pipe line and then they re-sleeved it because the pipe was broken in the main line to the sewer, now again my second property they used water jets and cleaned out the main sewer line and it’s draining good now. Also both times they showed me on camera what was going on inside the main lines.
Stella Mendoza
a year ago
Forrest was very helpful in answering the several questions that we had about issue as well as future work we are pricing as well. Pricing is steep but I feel like we can rely on a job well done. We have learned to buy items and have Paul Bunyan do the installation to keep costs lower. I still feel like their service is very good and will continue to use them. Thank you for being reliable and having great technicians like Forrest.
Karen Sundstrom
2 weeks ago
Helped us out a lot I appreciate everything they did!! Matt and Nate were awesome!
Michelle Spencer
4 months ago
Pump was fine, just redirected water from outside, an made pipe sturdier downstairs.
Dick and Sue Johnson
4 days ago
Very polite and personable, cleared the drain quickly. Have always had good experience with Paul Bunyon, Blue Ox and Lumberjack from their dispatchers to the pros
Deb Matthews
11 months ago
Chewy was great! He explained everything he was doing, and gave us tips on how to prevent another drain problem. Very courteous, nice and knowledgeable!
I am so grateful for Paul Bunyan coming to our rescue! Our water heater stopped producing actual hot water; never a good thing at the beginning of winter!When we called in to ask for help, the agent on the other end of the phone was courteous, helpful and quick to get us scheduled for the very next day.Our plumbing technician, Matt C., had great communication, was right on time, and super friendly! He quickly diagnosed the issue, walked me through my replacement choices and answered all my questions (I had a lot!).It was reassuring to have Matt C. and his co-workers Dave Brown and Matt #2 make fast progress on taking out the old heater and softener, and get the new equipment installed right away.Matt C. took time to walk us through the new equipment and answer any remaining questions. It was glorious to have a shower with hot, soft water again!Very happy with the experience and will definitely call them again for future plumbing needs!
I called Paul Bunyan Plumbing late this morning to see if they could come out to look at some problems we have with our sink and some obnoxious noises with our dishwasher. They were able to come out early this afternoon, provide friendly and efficient service, and fix the problem in less than an hour. Andrew ran through a few options for me so that I could choose the solution that best fit my budget. The real person taking my initial call combined with the same-day service was so appreciated. Would recommend this company to anyone!
Just collecting estimates for fixture replacement. The service technician was on time, knowledgeable and answered all of my questions.
Mike was very professional, on time and respectful. He did a great job and we would recommend Mike (and Paul Bunyan) to anyone looking for plumbing work. Thanks Mike!
Kahri Pawlenty
10 months ago
We had an emergency drain cleaning/clearing needed and they gave a same day appt (8am-5pm) but the guy called within 30min and said he would be out.The tech was polite, professional, thorough and walked us through what he saw (with photos!) and our options. We didn't feel upsold at all, simply more educated to make our decision.Got a fix for now and then full resolution scheduled for a couple days out.I'll be using them again in the future if needed.
I will be recommending Sam to everyone I know. Great job 👍👍
The technician was very nice and professional. He explained everything and installed the disposal I chose.
Stephanie Koester
4 months ago
Our basement was flooding and they went above and beyond to help us, we're really grateful
Did whole house plumbing inspection including water heater. Thorough and honest assessment.
Chelsea Favreau
2 years ago
Serghei arrived promptly after I received a very convenient text verifying the apt. I had a shower that was not working properly. He changed out the faucet head to correct the issue and reinforced the faucet and head which had always seemed a bit loose. He went above and beyond to improve on our current shower situation so greatly appreciated!
Seandell Carter
4 months ago
He did a great job and communicated very well!
Delores Ginthner
3 weeks ago
He did a plumbing check---one toilet was using too much water and he fixed it.
Nicki_ TutorialS
9 months ago
Serghei provided a great professional service. He answered any questions I had and when he completed the job. He walked me through what he done and showed me everything works and how it works.
Joe Finnegan
4 months ago
Dmitri C. Was amazing- as professional as they come. He was really kind and took great care of our multiple issues and requests (including installing a new water softener system) quickly. He explained how everything works and how we should maintain- we decided to get a membership with Paul Bunyan plumbing and will definitely continue to use them for future work. Top notch, worth the money!
DiAnna Vetinska
4 months ago
Informative consultation about water filtration system installation. Appreciated Joe taking the time to explain how things work, and reviewing the options. Knowledgeable and professional.
Cherise Ingram
6 months ago
Paul Bunyan installed a new water heater & water softner in my home today. I was so impressed with the professionalism of Chris our technician. His response time was impeccable, he explained everything throughly. He treated our home with respect he went over and beyond with the customer service. Would definitely recommend this company
Renae Mullenix
a year ago
I had both Nate and Matt in my home to service my plumbing needs. Both were very knowledgeable and knew exactly what to do to complete the job necessary. In addition, both are very customer service centered. The job was completed as anticipated, clean up done, and I was a happy customer. I will not hesitate to call them again in the future. I have already shared my experience with others and encouraged them to use Paul Bunyan to service any plumbing needs.
Abe did an excellent job of replacing the main houseside water shutoff valve and a leaking shower head. He's done work for us before and is excellent. Paul Bunyan's prices are high, but competitive. We'll definitely use them again. We highly recommend Abe & Paul Bunyan Plumbing.
Shauntay Frazier
4 months ago
First time service and what a phenomenal job they did. Thank you so much for coming out on such short notice.
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