Best Emergency Service Call in Minneapolis MN

MPH was great to work with. Bob and Butch where did a great job in getting our new system in.

Nothing but positive things to say about this company. Easy online scheduling for clogged kitchen sink. Received courtesy phone call 30 minutes prior to service rep (Steve #655) showing up. He quickly assessed the problem, gave me an estimate, then went to work. He did an excellent job of making sure to cover the work area so there wouldn’t be a mess for me to clean up afterwards. Work completed in short order and the water was draining better than it ever has! He even gave me tips on what kind of drain cleaner to use to help prevent the problem from reoccurring. Definitely recommend them for clogged drains!

Niko was fast, friendly, and helpful. Not only did he fix our issue quickly, he let us know what he was doing and why. He also helped us find the source of another issue that I can take care of myself. Thank you!

Prompt, reliable, honest, integrity, reasonable. Major window leakage from the storm of last week, flooded the entire basement. Jeff came within an hour of my phone call and had the team there immediately. GREAT SERVICE, HOPEFULLY THOUGH I WON'T HAVE TO USE THEM AGAIN DUE TO WATER DAMAGE, but if I do, they will be the ones I call. Thank you Jeff!

John's the best!

Excellent service and reasonable pricing. I will definitely be using John in the future. He was able to come out the same day I called and fixed my plumbing issue on the spot.

We had to replace our A/C unit and Standard Heating did an awesome job. They sized the system properly for our house. The install went flawlessly. The system is quiet and efficient. I would definitely buy from them again!

This place also goes by the name Ken's Sewer Services.
Right off the bat when talking to the scheduler/operator I had a feeling this place was not at all professional. When the tech arrived with tools in a bucket I didn't feel any better.

And then the time came for the fix...
The tech didn't have a handle puller to pull my shower faucet handle off. I stupidly agreed to pay a visit fee of $80 on the weekend. I regretted it right away because the tech had no shot to fix the problem, not having the tool to get past step one.

Don't go with this place. Absolutely no reason to pick them over an Eric Nelson Plumbing or Athena or Burnomatic or Uptown Plumbing.

Didn't get the refund I was after either,
A week later (Saturday) I called them to ask for some sort of refund. The person on the other end said it was busy that Easter weekend and told me they'd look into it and call me back on Tuesday. It's now the following Monday and I never got a call. Called them and ranted as politely as I could. He offered me 10% off my next plumbing job with them. Ha.

We had an emergency plumbing situation. Dan, on very short notice, was able to walk me through necessary troubleshooting and we were able to control the leak. Very easy to work with! Would recommend!!

They did a great job clearing my drain and followed through on there warranty when there was another problem. They showed me with their camera and explained how to prevent the issue.

Andrew did a great job! Very nice and informative and did a great inspection

Drew was efficient.Listened well to me. Left things in good order and better. Nice personality.

100% would recommend again. We had a couple issues that needed to be fixed to get our house up to code. Andrew felt some of the work was unnecessary (which it was) and called the inspector to confirm that we indeed needed to complete the work. While the inspector had the final say and we did the work needed, it was refreshing to have them reach out and make sure we weren't making any unnecessary repairs and Andrew completed the work quickly and professionally.

I’m a member of Dean’s Club. We had a free plumbing check-up with the membership so Matthew L. came to take a look at our pipes, water softener, and water heater. He pointed out some issues we would have missed without pressuring us to buy anything. He was very friendly and professional. He did a great job.

We can't say enough about our experience with Twin City Rooter. Ours is an older home so we had no idea what problems could crop up, and some did. But the technician handled each in turn with a professional attitude until our drain was un clogged. We will definitely call this company again.

Brandon was courteous, knowledgeable, and a total pro, assuring us right away that it wouldn’t be a difficult job. He also gave us great tips on clearing minor clogs. He got the job done very quickly.

Jesse was very professional. Arrived as expected. Well-mannered, very patient and explained things very well.Even pointed out somethings that the previous toilet installer missed doing.Had all the right gear.Very efficient in getting the job done.Would highly recommend!!!Oh and the gentleman who answered my call was pretty nice, too.

Technician Brian #936 was simply outstanding. He was here within 30 minutes and fixed a significant problem. In addition, he educated us on prevention and sold us the Roto Rooter drain cleaner which I am anxious to try.

Corey and his team were incredible. We had our septic go out and in less than 24 hours he showed up, did the work, checked to make sure nothing was missed, cleaned up --best of all his service, attitude, capability were incredible. I would recommend him and use him again in a heartbeat. Corey understands service and excellence!