Best Air Conditioning Repair And Installation in Minneapolis MN

They saved me from possibly flooding our basement. Thankfully replaced our old water heater in time with a new tankless system. Loved the professionalism and quality work.

Friendly serviceman, good work, timely responsiveness, competitive prices.

These plumbers are legit. They are very good at what they do and also seem to have much more reasonable prices than other plumbers. Definitely get a quote from them for any major plumbing projects.

This was our first time using Bonfe- we are very happy with the quick turnaround to repair our A/C (in very hot weather). From the first phone call to the follow up- very professional and pleasant experience.

On time and well done

Cody and the entire team at Standard were so helpful and responsive when our furnace went out the week of Christmas. They found technicians to come out nearly right away, and were flexible to schedule the replacement when we were delayed due to winter weather travel issues. So honest, kind, on-time, and did great work. Current Electric, which works on electrical-related issues with the install, were great, too. Thank you all!

Jeff did a great job! I have heated floors in several rooms in my house. This winter they stopped working. Jeff arrived on time with the the tools and the parts that needed replacing.He was also helpful as he explained what to watch for etc. I had questions about otherEquipment downstairs that he reviewed with me how to best maintain them properly. He was extremely helpful and very pleasant.

Since 6/19, we have had (and continue to have) the single most negative experience we have any had with a business, with Genz-Ryan relating to the replacement of our heating and cooling system. We have tried to get Genz-Ryan to correct the harm they caused. But while they have said they would refund the amounts due back to us, they have failed to do so. We may still need to proceed with contacting the MN Attorney General, Department of Commerce, and Better Business Bureau.In brief:-Genz-Ryan’s sales team initially persuaded us to allow them to charge $27,930.99 to our credit card for a suite of high-end, high-efficiency furnace and heat pump products because they represented the products would be the highest-end products manufactured by the brand Amana. Genz-Ryan also represented that we would receive that manufacturer’s lifetime warranty, and a separate Genz-Ryan warranty, that would ensure we would never have to pay to repair or replace the products (if that became necessary).-The charge also included several thousand dollars for an air filtration system Genz-Ryan’s salespeople said would make our air clean and safe. Then, we did research and discovered that the system would create significant quantities of ozone in our home, and directed Genz-Ryan to remove that system from our project and refund us the associated sums. Despite promising to refund thousands of dollars for that system, Genz-Ryan has failed to issue that refund.-Furthermore, after charging our credit card $27,930.99, Genz-Ryan promised to provide us with a pre-install written invoice identifying the specific high-end Amana products for which they had charged us. We diligently attempted to make Genz-Ryan prove that they were actually going to install the specific products they had “sold” to us. Genz-Ryan then failed to identify the products prior to install. They also failed to deliver the products to us early, for us to see in person, as promised.-On the day of install, we noticed that Genz-Ryan appeared to have installed different equipment than what they had promised. As confirmed by the technician on-site (and later by the company itself), the equipment they had installed was from a different brand we had never heard of and never agreed to purchase. This brand also did not carry the warranty for which we had been charged. When confronted on why they had done so, Genz-Ryan installers said that their manager had told them to install the different products because he had called us and we had authorized him to do so. Those assertions were completely false. We never authorized Genz-Ryan to charge our credit card or do our project wherein cheaper and different products with inferior warranties that we did not want would be installed, without our knowledge.-After originally claiming the different products were “basically the same,” Genz-Ryan managers eventually acknowledged that they do in fact sell those products for thousands of dollars less than the products they had promised to (and charged to) us.-After Genz-Ryan installed the unauthorized furnace/heat pump without our consent, those products immediately failed, and remained in a dysfunctional state for several days with 90-degree temps.-We have been trying to work with management to remedy the significant financial harm caused by their inaccurate representations, lack of disclosure, and unmet promises. We have asked Genz-Ryan to correct their errors by removing the unauthorized equipment they installed without our consent that we never agreed to purchase, and by refunding the large sums they charged us for products we did not receive.-Finally, the customer service has been the worst we have experienced. We have been routinely ignored and hung up on by Genz-Ryan’s management. When they have committed to getting us an answer by a specific time, they have not done so. They have acknowledged they need to make the situation right and will refund us, but they have not, despite our repeated efforts to get them to do so.

MSP called me twice to reschedule a furnace tuneup with the reason that their professionals had run into unexpected repair needs. This was the same reason stated in October and then today. The same person called me to cancel my appointment and had no record of my previous appointment or call that he made to cancel. I think they just got too busy with their fall tuneup promotion and couldn't service folks with their current staffing levels. This is just a guess on my part but I have not ever had this experience before. Needless to say I canceled my service needs with them as I do not feel they are reliable and I cannot restructure my days anymore.

Cody is a very nice gentleman. Very courteous and gave me the tools to figure out what was the best option for me.
You don't see that too often. I wish him well in his career.

I used their contact us form and submitted all my information for a project and have gotten zero response. No email or phone call.

Saved our basement at 10:00pm! I honestly found them on the internet! My sump dump died in a rain storm and I could not wait until morning or my basement would have flooded. I called them at 9:45pm. i was shocked they had someone that could help, let alone was there by 10pm. He worked until 11:45pm. The price was very fair, he was polite and cleaned up after the repair. This company is a hidden gem. A true blessing to come out in a rain storm and help us. Thank you very much!

We were out of the country when our house sitter realized the AC stopped working. I asked her to call Pronto and Craig came right out to put in a new condenser. She said he was friendly and thorough, and got us back up and running quickly. Thanks gang!

Brett was very professional and respectful of my home. He took the extra time to explain everything to me, showed me the completed work to make to sure we were satisfied and took the time to complete an additional inspection of our home to ensure that if ever needed additional work done to home they would have the notes on what supplies my be needed to handle any repairs necessary. I will be using them again for any plumbing needs that we have in the future and I will be recommending them to our family and friends.