Best Hour Emergency Service in Louisville KY

Very professional and friendly got me hot water in 2 days i would recommend this company to any one you will be very happy with there service.

Our company Foxy Landscape has the opportunity to work side by side with them. Very knowledgeable, honest, reliable, considerate or the customer as well as other crews. They are a great company to work with and not only worked with us to make sure we were working towards the same goal but also making sure everything was in place to complete the job properly for the customer! Will be using them for any of our needs when in the area!

We choose to thank all of the Avantel Plumbing of Louisville KY Plumbing workplace team of workers and technicians for all their tough work, getting the job executed correctly, friendliness, and professionalism. Avantel Plumbing of Louisville KY did a couple of distinctive repairs inside days of one another. They constant a bend pipe without delay below our toilet. We have been instructed this was once constant by using some other plumbing enterprise in the past. We are in the manner of promoting our residence and observed out there was once nonetheless a crack from the inspector. Dustin and Justin labored very difficult to make certain this ongoing difficulty used to be constant and constant correctly. We additionally observed out that our washing computer spigots have been dripping. Avantel Plumbing of Louisville KY was once capable to get that scheduled proper away too. Dustin did a extremely good job fixing these as properly (in the center of a snow storm at that). We wanted to get it finished shortly - and it was. To say that they have been extraordinarily honest in their pricing is an understatement. As a count number of truth they may want to have charged us greater than the estimated rate due to the fact the job used to be greater difficult than they anticipated. The important cause is that the pipe is in a very small crawl space. Any different plumber would have charged us notably more. I had conversation with Liz and different workplace personnel and they have been all expert and very friendly. Which is, unfortunately, nearly unheard of these days. I cannot say adequate exact matters about Avantel Plumbing of Louisville KY Plumbing and will be recommending them to all and sundry I know! THANKS SO MUCH, I APPRECIATE YOU Avantel Plumbing of Louisville KY.

Mike was friendly, professional, and very thorough. He was great at explaining what the issue was and what steps I needed to take to move forward.

Mike is 100% the guy you want representing your company. One of the best service visits I've ever had. Provided insight and education on my system, explaining everything and my options. Felt very empowered to make future decisions. Looking forward to our future service visits with the company. Feeling in good hands. Very happy with our results.

[Professionalism, Communication, Problem Resolution, Timeliness] First, we were so appreciative for the immediate response of HomeServe to our needs. Seth assessed the problem we were experiencing and knew exactly what to do to correct the problem and did it efficiently. He is a hard working, confident, courteous young man. We are very satisfied with his work!

Roto Rooter Tech, Charlie snaked the main drain and let us know it wasn't simply going to be fixed by snaking it and recommended a look with their camera and/or use a high pressure jet to unclog the main drain. Since I had already had my drain snaked, they gave me a discount on the camera work. Thank God for that; I saved $151. Pressure washing was not done since George (another Professional) found blockage due to roots coming from a Rose of Sharon tree I planted years ago right over the main drain line about 70 feet from the house. Dustin gave me an estimated price and said he would go back to the office and work up an exact price to replace about 7 feet of drain pipe. I told him I would need to call around for a couple more bids because that is how I roll. He told me they are not the cheapest and not the most expensive, but they do what they say and stand behind it. He sent me an email proposal in a couple hours and it was so much better than his original estimate I didn't even waste time calling around. I told him they had the job if they could get it done by next day. Here comes the most impressive part of the story. They were already booked up for several days, but I told him we had company coming from out of town and now they would be staying at a hotel so Dustin said he would call me back after he talked to the Boss, TJ Swan. (Forgive me for waiting a couple weeks before writing this review, Sir.) The Amazing Dustin called back and said they would get the job done next day, but couldn't tell me exact time. HA. That is no problem. Next day service is as good as it gets under these circumstances. They had another job to finish first and were down 1 truck necessary to move equipment and stone to the job. Dustin thought they would be at our home by early afternoon and arrived mid morning. The Service Techs, Shannon and Billy were incredibly pleasant and professional. I was so glad to be off work that day and spend it watching them work. Billy works his butt off and does it with a smile. Shannon is a Doctor with his precision back hoe skills as he dug around the Rose of Sharon tree and then dug under the tree to save it versus pulling it out to get to the affected section of pipe. He even had to do this with the pressure of not knowing where our water line was, because the people who were supposed to mark it didn't even do so. They just painted a circle around my water meter which is at the street and painted a line into the street; no lines into my yard towards the house. Anyways, Shannon and Billy are a joy to behold when they work. Dustin and TJ stopped by to see how things were going and assured me everything was going to be well. The consummate professional, TJ even gave me tips on helping the tree survive this major operation since the roots were being cut into. The job was completed by about 5pm with a 10 foot section being replaced, stone shoveled under and over the replaced pipe and dirt backfilled as neatly as possible. It looks great!!! OH. Almost forgot. The City Waste Water boss of Jeffersonville had to inspect the job prior to being backfilled and told us a backwater flow valve had to be installed. I was having a 2-directional cleanout put in anyways so Roto Rooter installed a multi-use valve which is a backflow and cleanout combined rather than two separate valves. That was an added cost to the job, but I believe it was a fair price given a last minute addition. I FULLY believe Roto Rooter, TJ Swan and the Amazing Dustin, did EVERYTHING possible to ensure I was COMPLETELY satisfied with their work and price. I am thrilled to know I found the BEST plumbing contractors in our area. Thanks to my wife choosing them in the first place is miraculous. To Charlie, George, Shannon, Billy, Dustin and TJ we say THANK YOU for ALL you do. Thank you for adding a tree root treatment and bottle of drain cleaning treatment on top of snaking the line in both directions after installing the affected main drain. There is nothing you could have done differently or better. We are grateful and telling everyone about you.

Had several faucets to be changed out, and happy with the way everything turned out! Professional and they cleaned up nicely afterwards. Very satisfied

Very courteous, cleaned up after themselves. Reasonably priced and came to the home on time. Could not be more pleased!

Good techs

We've had them do extensive work on a property that we're rehabbing and now they're our go-to plumbers for our personal homes as well! Reliable, fair pricing, and quality work. Brandon and his team always take care of us!

A-1 Sewer and Drain Service quickly analyzed my drainage problem and efficeintly cleared my sewer line. Tim and Jeffrey were friendly...it was a pleasure to work with them.

Zac and Jessie were professional, polite and explained all of the work they were going to do. Excellent service.

On time, very professional and price was very reasonable. I recommend this company for any of your plumbing problems.

Came in, defined the issue, and presented us with a number of options to choose from.