Description
Greenwell Plumbing Heating & Air is your dependable source for professional residential and commercial plumbing, heating, and air conditioning in Louisville and southern Indiana for over 30 years. Whether you have a broken pipe, leaky faucet, gas line repairs, new construction, or home remodels, Greenwell is here to help.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, Portable A/C services, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24 Hour Emergency Service, Air Conditioning, Air Conditioning Maintenance, Air Conditioning Repair, Any Plumbing Service, Commercial Plumbing, Emergency Service Available, Gas & Water Line Repair & Installation, Heating, Heating Maintenance, Heating Repair, Home Plumbing, Installation Water Filtration, Plumbing, Plumbing Fixtures, Plumbing Issues, Plumbing Jobs, Plumbing Plumbing, Plumbing Repairs, Residential Plumbing, Sump Pump & Sewage Pump Repair, Water Filtration Repair, Water Softener Repair And Installation, Your Plumbing Service,
Reviews
What I thought was a simple clogging issue, it turned out my sewer ejecter went out. Levi was great. He explained the issue, and possible solutions. After removing my toilet, he realized it was a bigger job. He went right to work and kept me inform until the end. Thank you Levi!
Was able to get an appointment booked and a leak on our shutoff valve all fixed and replaced in a matter of 24 hours. Nathan, did a fast job and took care us.
Cindy Harrison
4 months ago
My mom has used Greenwell plumbing for nearly 30 years. Today 4/06/2023 Dillion , a very polite and knowledgeable, articulate young man did several things at my mom’s today. He explained in great understandable detail what he was doing and the cost. He replaced the main waterline inside, installed a water heater and a new sump pump with a backup. He did a great job AND cleaned up any mess made during installation. I always recommend Greenwell when anyone asks my opinion but today Dillion went above and beyond awesome customer service!
I appreciate that Kyle was very professional and polite. He listened to my needs for a new HVAC system, gave me a quote and completed the installation in a very timely manner.
Jason Mattingly
3 months ago
We had two technicians come come out this week. Stephen U and Zachary T. Both were very professional and down to earth when talking about what was going on. They were fully willing to take the time to answer questions and explain our options to us. Appreciate the good service and will use again.
Easy fix, I could have done it if i had the right tool but I didn’t. In and out quickly with no problems.
Aaron and his partner provided excellent work, they were professional and thoughtful about the install for our bathroom remodel. Turned out beautiful.
Mahayla Loper
4 months ago
What a wonderful company. They are always quick to respond and the guys they send out are always super nice and do great work. I haven't had any issues with them. They have fixed a tub leak for me, replaced my ac, fixed pipes that burst from a freeze on Christmas and have helped multiple times when I have had my water heater go out and I couldn't figure out how to relight it. They are always the first people I call anytime I need help.
Elwood Scott
5 months ago
Surge tank install for water heater. Austin was professional and helpful resolving issue. Pleasant, respectful with quality work. Our third time using Greenwell. Would highly recommend.
Larry Jane Funk
a month ago
Super job. Cleaned up all the mess they could. Would highly recommend them.
Kristin Ashley
2 years ago
We had leaking pipes fixed and installed new shower drain. The associates for were very professional yet friendly. Alex and his associate did an amazing job! We have also used Greenwell for a new water softener installation. Everything was done at a reasonable price.
Debbie Brownstein
7 months ago
We had a leak in the toilet supply line . The technician , Ken , diagnosed the problem quickly and told us what the cost would be to repair it . He had the replacement part in his truck and replaced it quickly . He was so friendly and personable ! I highly recommend Greenwell !!
John Morison
3 months ago
The tech was very knowledgeable and efficient. He was patient when a small problem came up. I would ask for him agsin when we need service.
Michelle Smith
3 years ago
Prompt, professional and friendly! Timothy and his colleague were very knowledgeable, and able to fix all of my plumbing problems. They were friendly and personable, too. I enjoyed chatting with them. I wouldn't hesitate to call them again! Very happy with my service today.
Emily Hutchinson
6 months ago
Dylan was really helpful and went above and beyond expectations. We had to hunt for my water meter and he was diligent! Courteous, bright, and knowledgeable. Great result.
Amber Griffey
2 years ago
Our drains stopped working and Greenwell was able to send someone that very evening. Aaron Dougherty was polite, professional and very helpful, answering our questions about what caused our problems (tree roots again) and advising us on how best to prevent it in the future. Thanks very much! We've relied on Greenwell for several years now since we were originally repairing our home and preparing to move and will continue to do so in the future.
Greenwell has excellent communication, I believe good value, and it seems like great results. Aaron was flexible on timing, came out and got everything done on time and within estimate. He was great to work with, and helped me turn plans into reality.
Kathy McCrary
6 months ago
Tyler did a great job! Very professional, quick and friendly. Sump pump works great and is very quiet. I would recommend him very highly
Britney Deyo
3 months ago
Jeff did an amazing job! Very knowledgeable, polite, efficient and answered all of my question. Highly recommend!
I called Greenwell Plumbing around lunch and they had Eric out to my house by 2PM that day to install a new dishwasher! Eric was courteous and quick to get the job done.
David Strickland
8 months ago
Have used these guys for years now. Always professional, knowledgeable, and willing to listen to what you have to say. I would recommend them to anyone in need of HVAC and plumbing services.
Johnie Cherry
2 months ago
Had an out door spiket added April 4, 2022. Hooked my hose up today to use the spiket for the first time in 2023 and it was leaking inside the house. Called and they said it wasn't under warranty any longer. I recommend you call someone else.
john collins
6 months ago
Andrew did a great job, really happy with his work GIVE HIM A RAISE!
Stacy Stewart-Crockett
5 months ago
Greenwell Plumbing’s staff did a wonderful job cleaning the duct work. Sid called to let me know they were on their way. Arriving on time and finishing on time as planned. He and his partner, Drew were very professional. They didn’t leave any messes behind and were very courteous.
Woolhead Woolhead
7 months ago
Zachary did a great job on unclogging my bath tub drain. He also suggested something we could put in the drain to help with the hair collection.
Very professional, courteous and knowledgeable. Quickly located source of water leak in basement ceiling and suggested options for repair of ceiling and upstairs floor. I would highly recommend Dustin to other potential customers.
Luke was very informative and very professional. He installed our back up sump pump in a timely manner. Would highly recommend him and greenwell plumbing for any job.
Jeremy Bartley
6 months ago
Called and asked for someone to look at a leaking outdoor faucet. They arrived quickly gave options and fixed it that day. Did a great job at a reasonable price!
Jennifer Fleece
a week ago
We had a leaking garbage disposal that we couldn’t fix ourselves. Greenwell came out the next day, called on their way, was very professional the entire time. Showed me the problem, explained the options, pros and cons of removing the disposal all together or just replacing, cleaned up everything, explained warranty on the product. Austin was great!
Maria Shepard
2 months ago
Adam was very professional and he completed the work efficiently. I would recommend him to others!
Deanna Maupin
2 years ago
When my hot water heater stopped working in the evening I was able to call Greenwell that night to schedule service for the next day. I’m so grateful that they answer the phone and provide personal service 24/7. I appreciate not having to leave a message on a machine and wondering when I will be able to get my problem resolved. The staff is friendly and professional. They were able to work me in the next day as promised. I didn’t have to spend the night worrying about my repair request. That peace of mind is priceless. I like that I get a message and information with a photo of my service repair worker before they arrive. As a single parent that is an important safety measure that makes me feel comfortable. I have been using Greenwell Plumbing for almost 20 years and I have always been pleased with my experiences.
My technician Tyler Allen was very thorough and made sure to check EVERYTHING thar could have possibly had potential of causing that Sewage smell. Even though he found nothing, he did his job and I was very satisfied.
Brett Stallings (Yoga Jedi)
3 months ago
Someone was out within 14 hours of me calling for an appointment. Adam did a great job
Employees of Greenwell are always professional, answer any and all questions, and make sure we understand everything completed. And they always clean up!
Tyler Mosby has been my technican twice now in the past few weeks.. He provides the absolute best customer service!! Both times he has been here for these same issues I have been having. He just spent 14 hours repairing everything that needed fixed, making sure I was happy with the work, before he left tonight. And he did it all alone. He consistantly updated me throughout the day , letting me know every step he needed to take. Beyond impressed with his dedication and patience with me and my kiddos. I will definitely recommend Greenwell !!
Shailor Smith
7 months ago
Aaron was awesome! He not only fixed the hole in the pipe, but answered all of my questions and gave me some priceless tips on how to protect our pipes in the future
Tyler Mosby was great! He was so friendly, knowledgeable and offered solutions to our sump pump problem. We will definitely be requesting him for future plumbing needs!
Craig Probus
2 months ago
My technician Mike Leonhardt was very trustworthy and professional he explained everything he was going to repair and quickly resorted my AC. He should be commended for his hard work.
Amended* Pros & Cons listed 3.5 ★Pros ; Technician was nice ( good chit chat).I got next day service and it was on time, with prompts for preparedness of arrival.They do free estimates (they do not charge a fee if you don't accept the estimation).The manager I spoke with was fully able to explain and help with any of the questions and concerns I had.The Tech was able to find one of the issues and get a slight repair to it.Cons;•Protocols were out of order such as paperwork signing and having work start without upfront estimation / costs information. So make sure you ask what it will cost before work starts if they do not state it upfront for you.•My shower-head was loose and the back of the shower was leaking - the threads were repaired with some tape. Unfortunately, it was still dripping the next day and after more investigation myself, I found the other pipes were also leaking which were not found in the inspection by GW.•It took a call, 2 check-up calls throughout the week, and a review to talk to a manager about these listed above. Once I got my call back I was able to make my amended review.
Donna Robinson
a year ago
Johnathon was extremely helpful. Went out of his way to make sure the water heater was repaired and explained each step to us. Very knowledgeable, professional, and courteous. Left area clean.
Jeremiah Koop was very responsive to my water heater damage. He called me a few times before he got here and kept me informed on everything he would be doing and what time he would arrive. He did excellent work and was very professional. I will definitely use this business again because he made an awful experience very stress free and did an excellent service . Very satisfied!!!
Daniel Williams
a month ago
They came out and repaired the leak outside. Didn't take long and was less expensive than I expected when they brought out the excavator. Austin was great he came and replaced our water heater. Was quick and professional. He did good work. Also just had our ac unit moved. Did a great job
Very fast response, came same day that I called. This company is a Life Saver! No local companies could come, they were booked! So very happy! I will definitely use them again if I need them in the future. Sign me: happy customer!
Great job,Zack! Great job,Andy & Crew!
I will refer you guys to anyone needing plumbing services, etc...
You'll be who i call. Thank you very much.
Jeff repaired my leaking toilet that was installed by a different company. he explained what was done wrong and what he would do to fix the issues. Very friendly and professional. he also gave me an estimate to fix an outdoor faucet so I scheduled that repair for another day
Nick Valvano
4 months ago
Great job! We have an old house and they were able to affordably fix our faucet....that is probably older than the Apollo space missions to the moon....
Mary Watkins
10 months ago
Zach Thomas did a great job of taking care of our issue plus called our attention to another issue that could be causing problems soon for us. He was professional, courteous and went beyond our expectations.
Mikey Lamkin
6 months ago
Tyler Mosby performed troubleshooting and made repairs throughout our home to eliminate issues we had that were a result of a failure of the salt based water softener that had clogged all of our water lines. He was very professional, friendly, and his work was very structured and clean looking. He was very thorough and made sure everything worked well before finishing the job. It was a very tedious and difficult job but he was positive, friendly and informative throughout the entire time. We enjoyed meeting Tyler and his service was excellent. Greenwell has been our go to for over 20 years.
Had a dishwasher delivered by another company did not work because of a clogged drainage pipe. I called and had a plumber to my house less than 30 minutes later. Garrett was pleasant and knowledgeable. Quickly fixed my issue and stuck around after the fact to let the dishwasher run a cycle just to make sure it worked. He then gave me a free estimate for a few other issues I was thinking about getting repaired and pointed out issues I didn't even notice. Would definitely recommend.
Judy Hollensead
7 months ago
We did a maintenance checkup and after technician left we had a leak. He came back two more times and we still had a leak. Today we had Jacob Stutesman and he fixed our problem. Very thorough, knowledgeable.and courteous. Knew what he was doing.
john thomas
11 months ago
Our plumber, Tyler Allen did a great job under difficult circumstances. Everything about work on a 100 year old house is troublesome and Tyler stayed with it until he got it right. The price was fair and given what they had to do was probably under priced
Austin did a great job replacing our water heater. Very professional and explained all concerns. Will highly recommend.
Brian Dailey
3 months ago
Thank you Greenwell. Got the job done for much less than another local plumber wanted
Douglas and KimBerly Davis
a year ago
Technician was professional and addressed the problem. Our pipes were making noise any time we turned on the water. Turns out it was a bad pressure regulating valve. Very professional installation of new valve. Would definitely use Greenwell again!
Darren Stephens
2 months ago
WowChris Ramsey is the gentleman to ask for.He is kind patient and calm in his explanations.I'm about to accept an estimate..first I'm asking to even do more work to make a package deal.
Zachary was awesome, super friendly and took care of the issue quickly and effectively. Pricing was so much lower then we expected so we added an extra thing to his job. Extremely grateful for their 24 hour service. If needed again, we will definitely use these guys again hands down.
Shelly Bisinger
a year ago
Andy was fantastic. He made us, the homeowner and our tenant feel at ease and said for us not to worry. He was funny and engaging. His apprentice was very helpful and very fun to deal with. They responded so fast and the utilities were located in record time. It was not fun to have a busted water line but these guys made it a lot easier to handle!!
Nick Jones and crew did an excellent job. Professional, on time, and very respectful. We'll be using Greenwell from here on.
Tyler was prompt, friendly, and professional. I would certainly recommend him and his company to anyone waking up to a busted water heater and a cold shower on a December morning!
Connie Stallter
a year ago
Even though we moved from Clarksville to Charlestown, we called Greenwell Plumbing in New Albany to inspect and make recommendations regarding our water heater because of our past experiences with them. As usual, the job was completed professionally and fairly quickly. Thanks Tim.
Christine Nollin
2 months ago
Hooking up a line to my dryer for steam did a wonderful job and very professional
Dakota Puckett
6 months ago
Aaron Jackson and the gentleman who was helping him, at Lanesville Community Schools 2-7 removing and installing new water heater were amazing! Your response time and craftsmanship has gained our schools business for future issues and construction Thank you
Used them twice. The first time they barely made it during their appt window, they didn't have the proper materials on their truck to to complete a two-second fix. Was told they would have to return the next day and that someone would call me in the morning to schedule. So, after waiting until noon after not hearing from them, I called them myself and had to demand they send him back out. They wanted to put me off for a couple more days. They reduced my invoice, and I appreciated that. So, I figured I'd use them in the future should I ever need to. Not more than 2 weeks later, I needed them again (separate issue from the first visit). The technician was almost an hour late, they didn't call before hand like they were supposed to, and the tech never even mentioned/apologized for being late. He barely looked at our problem, couldn't figure it out, and then left. The only reason I'm giving them 2 stars instead of 1 is because I wasn't charged for the latest visit, which is good because they didn't do anything. Will not be using their services again.
Colleen Jenkins
4 months ago
Nathan had a tough job ahead of him, but he tackled it with knowledge, professionalism and good old elbow grease! Thank you Nathan for getting the job done well!
Michael Dennis
11 months ago
This company has always done us right. We have a lifetime service with them, and we always use them. The price is spot on and service is fast and efficient. The tech was also very polite understanding, and apologetic since he had to go out twice to get different parts.
Great service. Knowledgeable and capable. Dylan was super. Answered all questions and did too quality work.
Sam Foster from Greenwell is awesome. Completed a complex installation of a shower on an old claw foot tub. His customer service & problem solving skills were exemplary as he made & implemented suggestions that improved both the functionality & appearance of our new shower.
Diagnosed leak under kitchen sink. Obtained and installed replacement garbage disposal. Kept us informed of the project, progress, and what to expect going forward. Appeared knowledgeable.Luke also arranged for the office to transmit an invoice from last year.
Jerry Warman
5 months ago
Allen got our water line repaired and turn our water back on the same day Greenwell gave us a quote. Very happy with both Greenwell and Allen.
Stephanie Earls
3 years ago
They came in and charged me $900 to find a broken pipe and replace it. They broke tile all across the bathroom floor and they didnt clean up their mess. The drain water was splattered all over the shower and bathtub. I will not use again.
Jenny Everage
a month ago
They are very courteous and prompt; came to evaluate estimate for new heating and cooling . They set me right up and scheduled to do the work . I am very pleased.
Victor Skidmore
6 months ago
Kyle was very professional and explained what they would be doing and how long it would take. At one point he showed me certain parts that he replaced and let me know that the part wasn't performing like it should. They completely install a new heat handler and heat/air pump. Thank you Kyle and your co-worker for doing a wonderful job.
Mikayla Sumner
9 months ago
Called them for a leaky shut off valve and they were here same day to give an estimate, it wasn't an emergency type situation so we were pleased to get scheduled three days later! Service was completed today, done very well, and cost less than half of what we were expecting for what was needed. Luke in particular was great. Definitely will be giving these folks a call back if we ever need anything else.
He was great! Very professional & pleasant.
Thomas Gober
3 months ago
We had a problem with the faucet on the outside of the house - the brass part of the faucet was damaged. The was not water leakage. NATHAN SHEPHERD came to the house and replaced the faucet. He had the job done in about 20 minutes. Did a fantastic job. I am very happy with his work. I'm not very happy with the $410 price. I can't fault Nathan with that. He doesn't set the price; he does the work, and he did it very well.
smplsimonsays
11 months ago
Dustin did an amazing job today! It was a Sunday evening and he was there within the hour. I was very worried that it wasn’t going to be completed that night but he did it! And the water was back on for my tenants. If I had 2 more hands I would give Dustin 4 thumbs up. If you have a plumbing situation that you can’t fix yourself do you self a favor and call Greenwell Plumbing. With any luck will send you Dustin. 😃
I had 2 toilet installed. They look great flush great, they helped me pick them out to buy and save me money. He was very professional, and cleaned up after himself
Austin was on time. He was courteous and professional. He found an issue with the sump pump that I didn’t know I had and fixed. He addressed a faulty valve in my pipe system that wasn’t necessarily in scope of the overall repair. Very pleased with his work.
Did a great job very polite and efficient would definitely use again.
Dustin was extremely kind and patient. I had a lot of questions, and he answered them all in a very clear, easy-to-understand way. It was apparent he was looking out for me, and that is such a reassuring feeling.
Bladius Jenkins
2 months ago
I contacted them through Angi. After some rather confusing text and a phone call, we scheduled the appointment. I asked for a estimate, as not to waste either of our time. A simple removal of a toilet and reseated was $242. A job that ranges $50 to $150 I ended up doing my self. $10 for a new wax ring and fifteen minutes later I was done. Don't get ripped off do your homework.
Michael Affrunti
a week ago
Had them put in a water softener and back up pump and everything went well, the quality of the equipment was top of the line. The technician was very professional and explained everything to me about the systems that was easy to understand
linda chambers
2 months ago
Both young men were very knowledgeable about repair. Answered all my questions. Will ask for them again if I need an additional repair.
Captains Travels
2 years ago
Zach called (I was on the phone) and sent a message when otw, and arrived on time. He was professional, friendly, and cleaned up the area where the leak and repair took place. he assured I was happy w the job performed, all the work was complete and long lasting, welcomed any feedback, and was efficient in his work.If another opportunity arose for a plumbing issue, I’d call these guys first!!
Kevan Shaheen
3 months ago
Luke was knowledgeable, courteous and on time. He efficiently installed a new facet for my bathroom sink. He was very thoughtful kept an eye to expense reduction. His work was excellent, would definitely recommend his services.
Robby was very personable and professional. He answered any questions I had and described everything they would be doing that day and what the next steps would be. Great first impression and will definitely be using again in the future. Thank you!
Robin Haeseley
2 months ago
Andre was awesome to work with. He showed up earlier than what we were told. Was very personable and kept us informed on what he was doing every step of the way. Got us back and up and running very quickly.
Tyler was a pleasure to interact with!! Very knowledgeable and prompt with my service!
Jason Creamer
5 months ago
Tim Ruble and Ethan Davidson did an excellent job on installing our new sump pump. Clearly stated price before job, installed a Made In USA product, cleaned up and left no mess. I will be asking for them on any future plumbing needs and highly recommend them.
Highly recommend Tyler. He did a great job.
Justin Wilhelm
8 months ago
Greenwell provided prompt and excellent service on a Sunday. Jeff called ahead and was on time, very professional and knowledgeable. Jeff was able to get us taken care of, right before the Holidays.We will definitely be contacting Greenwell in the future for any plumbing or HVAC issuesThanks again Jeff!
Wesley Searcy
3 months ago
The issue was one that seemed to stem from a recent fix from Greenwell. Greenwell came out and fixed it the next day with no charge which was a relief for us and a stand up move from Greenwell. Will recommend to others and use again. Everyone we dealt with was very friendly and knowledgeable.
Friendly and quick. Explained preferred customer program without pressure.
kellie krantz
6 months ago
The technician Adam was very knowledgeable. Gave me options without being pushy. I definitely will use this company again for future repairs and maintenance.
Jacob was very good and fast at repairing my leak. Will ask for him again when I need services.
Dan & Virginia Hoke
4 months ago
Your employee was competent and polite
He was fast and did a perfect job.
The Tech called me 20 minutes before he got here. Showed up in that time frame so and before he did any work he explained to me what he was doing.
They were able to replace our water heater same day. They were very respectful and professional. Price was very fair! Five star service! Highly recommend and will use again for future needs. Thanks so much Nathan!
Austin is a plumber with Greenwell Plumbing. He is a young guy who is very considerate to older people like myself. Seems to be honest, knowledgeable, and a hard worker. If you need a plumber call Greenwell Plumbing, Get Austin he'll get the job done.
I had a HORRIBLE clog that was causing fecal matter to come up into my tub when the toilet was flushed, the kitchen sink was used, and when the washing machine was ran. The woman I spoke to over the phone was very polite and got a technician to my house in 20 minutes. Jeff was very professional, kind, and quick!
Christopher Nicholas
a year ago
Adam was excellent and professional. He immediately diagnosed the problem and fixed it without much delay. He was pleasant to deal with. If we have any plumbing problem in the future, please send Adam.
Christina Collins
a month ago
Was able to get a really quick appointment for my clogged kitchen sink. Technican was professional and quick.
Amber Rossi-Roberts
a year ago
Jeff is fabulous. Today was the second time he’s been to our home in the past couple of months to fix our plumbing issues. You know that when he fixes something, it’s actually fixed. He’s very friendly and didn’t get annoyed when I asked a million questions and watched him unclog my sewer haha ! And he explained everything to me. I will never use anyone else or recommend anyone else. If you have a plumbing problem ask for Jeff!
I highly recommend Kenneth Vierling as a technician. He was courteous, friendly and very professional.
Nick Jones was great! Professional, knowledgeable and friendly. He is welcome in my home anytime. I always call Greenwell with plumbing issues. They're the best and most affordable company in my area. Nick immediately saw the problem with the leak above my water heater and after quoting me a fair price he fixed it very quickly. Thank you Nick!
Dyllan was the most professional technition we have ever had, he was polite, conscience and informative. WE are very pleased!
HelpSellMyRV.com
5 months ago
Austin was very professional! Great job & Highly Recommend!
Called another service first and they could not get to me for 4 days. This was on a Thursday. I had a major leak in my crawl space. Greenwell was there in about 4 fours. Adam had the leak fixed in about 30 minutes. This is Friday and I am going to enjoy my weekend worry free. Needless to say, I will be calling back if I need any more work.
Excellent service and price was great. Employee was courteous and very professional. Will definitely be using them from now on.
Cecilia Peredo
a year ago
Tim was professional, polite, and quick at preparing my burst pipe. He did a great job explaining my options and was careful to clean up any mess that resulted from the repair. The resulting repair looked better than it did when the last plumber I had did a poor job which resulted in a reoccurrence of the problem. Tim gave me other suggestions about how to keep the pipes from bursting such as proper insulation around the pipe and ways to dry the area before repairing the drywall.
Micah Lackey
2 months ago
Tyler was very professional and did a great job!!!
Adam Spanyer has been our plumber twice now. He’s AWESOME!! Very courteous, professional and informative. Greenwell has provided service for our home with gas, HVAC and plumbing and every single tech they send out is top notch!! VERY happy to have this service available with such a GREAT company.
Jackie Preston
11 months ago
Tyler was great! Great service and super helpful. Ive used Greenwell for different repairs in the past and every technician has been very good but Tyler really goes above and beyond. He took the time to explain the problem to me and all my options. Very responsive!
Dorrance A. Long
6 months ago
I expected more from you as a professional.
You failed to provide the level of concern I expected from a reccommendation.
I listened to you as a professional. I realized you avoided a tough part of this replacement. I will have to finish the job you left. I feel cheated.
Samantha Calabro
3 weeks ago
My experience with Greenwell was timely and pleasant! They were quick to finish the job but ensured the work was done properly by triple checking the problem! Highly recommend Greenwell for any plumbing needs!
Ty was professional and courteous. He replaced our sump pump and showed us why our old one had failed. He also capped off some old water pipes for us. Very polite and willing to answer our questions.
David Kernaghan
a year ago
Called them to snake our lines. After leaving we had to call them back to cap the clean out cap. We then had to call them back because we still had an issue. They were to quote the need for new lines, as they considered it health hazard ... then wanted to do the work prior to giving a quote. Meanwhile my wife had called many times asking to speak to a manager... no call backs. Called another plumber, and the issue is fixed (for less than what Greenwell charged). It has been 3 weeks and still no issues with the master plumbers work, or a call back from Greenwell. Will never use again and won't be recommending them.
Kirk Randolph
2 years ago
The service Greenwell Plumbing provides its customers is incredible. From calling the office, the dispatcher was so friendly and caring. She gave us a window of when to expect a call from a technician. Our technician, Nathan, called 30 minutes before his arrival time, and I received the most wonderful text message sharing Nathan's picture and some information about him.Nathan installed a new sump pump and a water backup pump for us. He did a marvelous job with the installation, and then he drained our water heater and checked every faucet, toilet, and drain in our house-and I couldn't have been more pleased with the service both Nathan and the company provided our family!That's some incredible service!!! Thanks so very much!Kirk Randolph
Nichole and Dustin were awesome. Kind, professional, and went above and beyond.
Alex came out to my house on a late emergency call and was able to fix my problem within a matter of 1-2 hours. He was very professional and easy to work with. Very good at educating me on the problem and what to do in the future. Would recommend him to anyone.
Daniel Marshall
11 months ago
I have used them for multiple major plumbing jobs and will continue to us their services as needed. Quick response. Got me in next day emergency repair without any added fees or cost.
Joyce McAdams
7 months ago
Busted pipe. They gave me a time between 10am to 5pm. The service man arrived at 10am. Very quick service. Took time to run to Home Depot to get the pipe needed. Finish the job in about 30 minutes. Very satisfying. Will use them again.
kristie niemann
8 months ago
Great customer service. Very professional and was able to get someone out very quickly. They lived up to their reputation. Will recommend to anyone
Raymond Horton
10 months ago
Jeff replaced shut off valves in kitchen, prepared kitchen for countertop installation, installed new faucet, secured new sink in place, removed an old water softener and replaced it with a new one. Our home is an older one, and Jeff was very patient and professional working with our set up. He did excellent work!!
Called for a second opinion on service for clogged drains. Same day service & over half of what I was quoted originally from first company. Technician was courteous, cleaned up & explained everything.
Fantastic service. I plan on remodeling 3 bathrooms and replacing one of my furnaces. I will absolutely work with the Greenwell team again. Dylan was fantastic and I will request him on my next projects as well. Super clean work.(Edit) Had some HVAC work done today too. These guys are always great. Prices are reasonable and always just solid service.As always. The guys were great. 05-10-2023
Angel Wright
5 months ago
Last night my septic piping starting leaking into my house. I called them and within 3 hours zach was at my home to help. He had to access through my toilet and was kind enough to even clean up after. He was informative and easy to talk to. Very thankful I called them when I did. I first called drexler (they don’t have anyone to come to indiana atm) and they sent me to jecker who didn’t think my septic needed drained, and they recommended greenwell to snake my pipes. Was a long process of calls, but they got the job done
Honest discussion about water heater options. Friendly. Showed up as-scheduled and work was completed in a professional manner. Work area was clean.
Junebug Berry
a month ago
Levi was very pleasant and professional. Thorough explanations on all work performed.
Austin was very polite, very professional, and did an outstanding job with the plumbing. If I have any other plumbing problems I will call Greenwell. Thank you very much.
Tonya Ellis
10 months ago
We had our gas line inspected today for a possible leak. Mr Toledo was very prompt and answered every single question I had. I have complete confidence in calling him back for any and all of our future plumbing repairs or additions. I am happy to recommend him to everyone who is looking for a reliable, courteous, prompt plumber! Thank you!
Noah Boehnlein
a month ago
I just bought a house a month ago and had roots growing through my main sewer line, just had a baby and was super stressed but Greenwell did amazing in helping me understand the situation and helped me find an affordable way to resolve the issue. Thank you so much.
Corey Roberts
11 months ago
I ended up having 2 technicians. Toledo and Dustin. These guys were great! I had a leak at my water meter on the fitting that connected the city pipe into the line for the house. Me and my husband just bought our first home less than a month ago and was really stressing out about having a major repair already but these guys made the whole process a breeze from being very professional and polite and being upfront on what they was gonna have to do. I even sat and watched them while they worked as a learning experience they answered all my little questions and even taught me a thing or 2. Before they left they asked if I thought there was anything they could of done better or improve on so they can better them selves as technicians and that really showed how much they enjoy doing what they do for a living. But to answer that. Honestly from my perspective I can’t think of anything. Again they was very professional polite informative about everything they was doing and going to do. They cleaned up there mess, they made it a point to get the job done today and understood about my work schedule as to why I needed it done today. They both had good things to say about the company which led me to decide when I make a career change I definitely wanna come work for these guys and learn a new trade! I’ll definitely use Greenwell for all future jobs and definitely want to work with Toledo or Dustin! Thank you guys and Greenwell!
Alexander Mobley
a year ago
Samuel was great. He was in and quick to fix the leak. Very professional and nice. He even turned around and came right back to check a leak on my main water shut off. Dude is amazing. Company is quick to act and good on price.
Excellent service from Tyler. He replaced my garbage disposal with a quality name brand one. I felt like he was very polite, very professional, and very knowledgeable. Thank you, Tyler!
Sam was great! Appreciated him being able to come to our 🏡 on a Sunday to put in a new hot water heater.Tyler and Adam were awesome! Did a great job unclogging our commode. Highly recommend both of these young men!
Ty was very professional. Really appreciate their response time .My water heater was leaking(actually water was in that room and had gone into our playroom for our grandkids). Found out it needed to be replaced, but, because it was Saturday afternoon he could not get the water heater. while he was here he used the water hose to drain my water heater.He showed me the different water heaters and i picked one out. Then Ty scheduled an appointment for me on Monday morning.
I called Greenwell at 8:45 and had a tech at my house by 9:30. He found and fixed the leak quickly and was professional the whole time. Tim was fantastic. Greenwell has my business for a lifetime… just hope I don’t have to make good on that statement too many times.
Tyler was on time and very professional. He explained everything and was very informative. I will definitely use Greenwell Plumbing again for future needs.
Angela McIntosh
a month ago
Mr Eric Lopez was very nice and respectful he was on time and very patient with my 60 year old mother the job was done in no time and he explained everything to that needed to be fixed to me and my husband and even made sure everything was safe for my 7 year old and cleaned up I'm so glad Eric was the one who came out
I would like to personally thank Jacob for a job well done. He came out on a Saturday and finished a job that we had started and due to the age of our plumbing we ran into issues. He was very personable and explained all of our options. He stayed and made sure everything was working properly. I can’t express enough how lucky you are to have him part of your team at Greenwell Plumbing. Thank you, The Burns
Very Friendly and professional, work done in a timely manner, allowing me to know every detail taking place before being done, will definitely use this service again… Awesome
Constance Embry
4 months ago
Andrew was friendly and professional and too great care of our repair
We are extremely pleased with the service received!! They explained step by step what needed to be done to ensure work would be done right the first time and gave clear estimates prior to completing the job. They are extremely professional, consider your needs in schedule, and very prompt. In addition, we asked about another issue we had been meaning to get fixed.....They gave the estimate and completed the same day! I received a follow up call within a few days to make sure all work was completed to satisfaction. So far, so good and I highly recommend this company. Should I have any future issues, I will contact them again! Thank you Greenwell Plumbing! Your guys did a GREAT job!
James and Drew did an excellent job. They were very efficient and very knowledgeable. They answered all I’m my questions. I would recommend Greenwell to anyone that needs there services. I have been more than pleased with all the work they have completed in my home.
Morgan Butcher
2 years ago
I truly had a wonderful experience with this company I called and they got me the best next available appointment. My pipes had frozen then thawed and busted. Christian Simmons came out to my home and listened to everything I had to say. He even had trouble with my landlord and she was super rude to him but he remained completely calm and super professional with her and myself. He went above and beyond to truly help me out. I am very satisfied with my experience and I have always said that the face of a company is presented by their employees. I definitely think Christian gave the company a very good look! Very respectful & professional! He deserves some praise!
Greenwell Plumbing was fantastic! We had a leaking hot water heater. Greenwell was able to get to us the next day and replace the tank before it caused an inevitable flood. Dylan was very professional and extremely informative. The work was done quickly, but was also very thorough. I wouldn't hesitate to recommend Greenwell for any plumbing needs!
Brooke Richards
4 months ago
Andrew was very professional and double checked all items in to ensure no leaks. We will use Greenwell again.
All The Murphys
3 years ago
We have been Greenwell customers for years and every time we call them, they exceed our expectations! One of our hot water heaters was leaking so I called this morning. Tim Ruble was here right away! He couldn’t have been any nicer! And so clean and neat! He wore shoe covers every time he came in the house, cleaned up great and was so patient explaining what needed to be done. He even FaceTimed my husband so he understood what needed to be done. Tim went above and beyond what needed to be done! All I can say is they do quality work every time! The price is always what they quote me at the onset. Some companies do the bare minimum and charge way too much. But Greenwell does high quality work, has excellent customer service and is a good value! I will call them every time!
I work at Sycamore Heights as matenance man. Levi did a great professional job and it was a bare but he hung in their with a good positive attitude and was polite. All your guys have been great and yall once again saved the day. Thank you . Hope this helps.
Aaron was great to work with and finished in a timely manner. Will have Greenwell do all my plumbing work.
Thanks to all
David was kind, humble and professional during our estimate appointment. We’re looking forward to scheduling our service appointment this week!
Greenwell as always very customer oriented and professional. My tech Zach was thorough in his assessment and corrective actions. Greenwell is not only my residential go to for all my plumbing and HVAC needs, but I also contract them for my manufacturing facility as well.
Dale Communications
3 weeks ago
Jeff was AMAZING! He had a task in front of him and never gave up until it was resolved! Will always request Jeff as our go to Plumber in the future!
Hillary Williams
4 weeks ago
I couldn’t be more happy with our experience with Greenwell plumbing. Dustin went over and above with his work and was courteous and took his time to make sure everything was done right.
Ken was super friendly and found the problem immediately! I would highly recommend him.
William Rowe
7 months ago
Jacob Stutseman came to my house and cleared out my sewage line out to the main at night, in the rain. His service was professional, friendly, and respectful. Could not have done a better job. Highly recommend this company for any plumbing services!
sam rootaledge
6 months ago
Aaron and Alex were amazing they were great techs very knowledgeable and super helpful on top of that they're incredibly personable and just two amazing guys could not recommend enough
Another big Thank You to the guys at Greenwell!! Jeff and Ausin were awesome. I would recommend Greenwell to anyone.
David Conrad
2 months ago
Tyler did a great job. He went above and beyond. Excellent job.
patrick star
3 months ago
Water heater needed replaced. Company responded quickly and communicated in the time frame given. Dylan was very knowledgeable and helpful. Completed the job quickly.
Jesse was very helpful and very professional. He has been out to my location several times now. His knowledge base and attitude is something I can always count on! He is a great employee for Greenwell and they should be glad they have him on a GREAT Team!
Darlene Austin
3 months ago
Levi, the serviceman was very helpful in explaining what he was doing, courteous and knowledgeable,
I will tell all my friends and family about them ! They did an amazing job and beat the prices of the other companies we got quotes from ! David Richey was our lead tech , he was so helpful explaining our new system to us . I've already told 2 friends about them !!!
Danielle Eckert
a month ago
Would never hire again. They did a full replumbing, of our 900 sq.ft home.Had to come back 3 times to fix their mistakes not including the ones we fixed ourselves.They hooked hot and cold connections backwards, caused water leak under the house using the wrong material, didn’t put shut off valves on the water heater hookups, didnt even hook the water hose connection back up, didn’t tight down fittings to washer causing small leak.Even having them look at these issues they still haven’t reached out to make it right.Will never hire them again or recommend them to anyone else.
Lilith Ravnos
7 months ago
I'd called seven plumping services before reaching Greenwell Plumbing and had heard nothing for over a week. My father is a disabled veteran and can't climb stairs to our upstairs bathroom and had been without a working toilet for over a week. First thing the next day after calling Greenwell Plumbing, Adam Spanyer from Greenwell comes by, works on both upstairs and downstairs toilets, and then goes the extra mile to fix a leak in our shower upstairs. He was professional, polite, courteous, a real gentleman and went above and beyond to get our plumbing issues fixed and got it all done in only a couple hours. Everything works fantastic now and he even discounted our price because dad is a disabled veteran, really you could ask for no better a plumbing service so if you get a chance and call Greenwell definitely ask for Adam, he's the absolute best!~
This was the first time I called Greenwell Plumbing services.I immediately was able to get an appointment for a leaking tub,flushing of my water heater, and an assessment of thecommode in the guest bathroom. Dustin Nevil provided outstanding service, explained everything in detail, provided pictures, stayed on task, was courteous, very articulate, andanswered all of my questions. Without any hesitation, I wouldcall on Greenwell services and Dustin again.
Shannon Williams
3 months ago
Dylan was very professional, courteous and very confident. He installed a new sink and faucet for us that he had never installed before. He remained calm and we even looked up YouTube videos on how to properly install the clips for the sink. It was a learning curve, but he conquered the task at hand! I would highly reccomend Dylan for any plumping job! Kudos!
Jenny Woodruff
a month ago
I had a nasty set of plumbing that needed updating, and they rose to the challenge. It now is beautimous. Thanks guys. Especially Tyler he's the best guy and has a great handshake. Small town feel with big city skill!
He did a fabulous job was the price fantastic. Yes he and his partner were fabulous. Everytime they came which has been often they were both fantastic. They replaced all the pipes under the house. Great job. Thank you for there service.
Luke demonstrated excellent problem solving skills in figuring out what the problem was and actually saved me money in the process. His input was very useful in my moving forward in taking care of what I needed to. Very pleased with service from Luke.
michael smith
2 months ago
I was very happy, from the phone call to the completion of the job. The tech was great, I had a drain underneath my furnace that clogged. Only 1inch of clearance on height and around 12 inches underneath furnace. He assured me he can take care of it. I was in disbelief, but, he was able to get it draining within 15min! I was in awe!! Hats off to Greenwell for saving me again!! Keep up the great work!!!
Nick went out of his way to make things right. He is honest and a very hard worker!! Good quality, professional.
After a very frustrating day for both of us, Dylan did a fanctastic job.
Dustin was great. He was professional and very knowledgeable. Respectful of time as he arrived promptly and completed the repair. Would definitely refer Greenwell and Dustin for services.
Tee Williams
5 months ago
My sump pump was installed in a flash, very friendly and professional. Service was great and cost efficient!!
Mike Jackson
4 months ago
Austin our service guy was great. He repaired a cracked water line, urinal fitting and evaluated a couple other items. He had great communication and was timely in his response and work.
Bailey Saltsgaver
5 months ago
I had a busted pipe and didn’t know how to fix it myself. Garrett Stout came and showed me what the problem was and fixed it in about 30 minutes and was super respectful and showed me everything. Thank you Garrett stout! I will be calling these guys from now on with any problems!
Lgeary8756 Lgeary8756
8 months ago
Tim did a great job he was very polite did a great job he cleaned up after installation of faucets and I would highly recommend him again.
Jeff replaced the water filter in my whole house filtration system and provided great information regarding my options for the service. He is polite, helpful, and informative. I wish all service people were like him.
Thanks a lot, Jeff
Jeremy O'Brien
4 months ago
Fast, professional service that showed up on time. Highly recommended.
Steve Lawson
2 months ago
Mike did a great job. Very prompt on appointmentVery knowledgeable about my system and had it and running in no time. Will definitely recommend and use sgainI signed up for the annual maintenance program as well. Great job.
Dylan was very friendly, professional, informative and very knowledgeable. I feel he done a great job for us. I would recommend Greenwell for any plumbing needs.
Reba Stout
Johnatan tried to do the repair the least invasive route, however when this did not work, he thoroughly explained our options and executed our choice to perfection. Johnatan and Alex completely cleaned up their work areas and treated our house as if it was their own. I will be a Johnatan and Greenwell Plumbing fan for life.
Kathy Aemmer
3 months ago
Austin was very professional and explained in detail what he was doing. If we every need a plumber again we will certainly us Greenwell again & request Austin
TYLER TUNIS, Worked on my water pipe leaking , He did outstanding job and quick found the issue. He seems like very professional experienced. I would like to thank all 'Greenwell' team to resolved my issue.
Andrew Phillips
7 months ago
Great experience. Tyler Mosby did excellent work for us. I appreciated his honesty and trustworthiness. He helped us find ways to save money and was professional with the whole process.
Zachary was polite, friendly and did a great job. Had my plumbing issue resolved very quickly and cleaned up after himself. There was no upfront service charge for Greenwell to come out and give a free estimate, the work was completed the same day and is guaranteed for 6 months. Haven't dealt with many plumbing companies before, so I can't say how competitive Greenwell's prices are compared to other local plumbers, but the estimate was pretty much what I expected.
Attempted to unclog sewer blockage, learned additional work was needed due to large tree roots, didnt charge us and sent a second technician the next day; a Saturday! Making an appointment was easy and the people are polite, professional and knowledgeable.
Margaret Vance
3 weeks ago
Eric replaced the garbage disposal quickly and fixed the leaky toilet that was installed in June. A little pricey for
Sara Breckenridge
a week ago
Nathan Shepard was punctual and absolutely respectful and pleasant to work with! Would recommend him to any family or friend.
Patrick Naville
4 months ago
We noticed a leak from a fixture under our bathroom sink late on Saturday afternoon. We called Greenwell and they arranged to have a plumber to our house the next day between 8 and 10 a.m. Jeff Lemke arrived at around 9 a.m. He assessed the issue and gave us an estimate for repairs. After giving him the go-ahead, Jeff went to work and had things fixed within the hour. He was polite, courteous and professional.
Patrick Lockhart
a year ago
Had to have my gas meter reinstalled by the gas because it had pulled away as dirt settled. Gas company could not hook it back up because an anchor bracket had pulled off as well and the gas co said a plumber would need to reinstall. Called Greenwell for an emergency as we would be without our gas heat until this problem was resolved. They got out that night, Kenneth was great… friendly, professional, on time, called on his way and worked efficiently. Only downside is it was on the pricey side for the service. I understand the emergency/after hours charge, but the actual service charge was higher than expected.
Debbie Scharrer
5 months ago
Tyler was very professional and friendly. He explained the repair and options in detail. I will always use Greenwell Plumbing.
Pinhole leak in our existing interior copper pipe. Luckily we were home and I caught it. The technician came out quickly and it's fixed. New materials with alot less pipes. Completely happy...as always.
Rena Bratcher
3 months ago
Thank you Dylan for doing not only a fantastic job, but answered all my questions and clean up was like you were never here. I will definitely use Greenwell again and I would love to have Dylan come do the work he’s also very polite young man.
Chuck Mayfield
a week ago
Nathan of Greenwell Plumbing provided excellent service and quality workmanship for plumbing problems and issues at our home. He repaired a water main leak to the house and a redirect of sump/downspout drain. He explained the problem, plan for repair as well as keeping us informed of progress. He was efficient and performed the projects to our satisfaction in less time than expected. We will not hesitate to call on Nathan and Greenwell Plumbing again.
Juan Cabezas
2 months ago
Very professional. Very honest and showed interest in truly helping us. I am disabled and he even helped us moving a garden snake in our back yard! I am very happy and grateful for all the great, personal, and honest attention we recieve from you all! Many thanks!!!
ANTHONY MICHNA
5 days ago
The two workers that came out, Shannon and James, they are well trained and respectful and are so talented. Thank you for sending them
Michael Gosney
a month ago
Tim did an amazing job of explaining everything and helping us understand what was best for our situation. I value a professionals opinion, especially when they are genuine.
Karen Crockett
4 months ago
Aaron and his associate did a great job fixed everything exactly how we discussed, in a timely fashion. Very impressed with the workmanship & how well they cleaned up after. Would definitely recommend & will use him again
Donna Fortunate
8 months ago
My technician was Austin. Texted to inform me he was on his way and showed up within the 1/2 hour time frame. Quickly assessed and diagnosed the problem. Very professional: explained the problem and options to remedy the situation. Was prepared (had the part on his truck) to make the repairs quickly. I definitely recommend this company and would specifically request Austin should any issues arise in the future.
Kenneth was professional, friendly and took the time to answer all my questions and explain what he was doing. Also cleaned up as he went. I am so pleased with my new kitchen sink and faucet. Thank you for such good customer service! I will definitely recommend Greenwell Plumbing.
Kerry Holloway
2 months ago
David was very professional and informative about the process that would take place. He also gave me time to discuss all that I needed done. Awesome job. Thanks
Karen Larson
3 months ago
We had a water softener installed and our ducts cleaned. Everyone was wonderful to work with, pricing is fair. And even told us the softener they had to install was too big for what we needed, went and got the smaller one and saved us some money! Definitely recommend.
I reached out to two different people in management, but no one bothered to respond. For over a hundred dollars, ten more which the technician tacked on at the last minute, right after I gave him my credit card, for a gas thing, I received nothing in return. They said the gas valve was bad and would cost $834 just for the part. They would have to order it, he said, and there was no telling how long it would take to come in. They even face timed with the boss, but still misdiagnosed the issue. Since I didn't know it at the time, I found the part elsewhere (for only $54, too!) The reputable company came and the part wasn't even bad. For $80, everything was operating splendidly within 15 minutes with the other company. I also asked about another issue with the unit leaking underneath when the air was on, but even for the fee charged, they would not even look into it... said it was more involved and would require taking things apart and would cost more. Definitely do not hire Greenwell. They are scammers.
Levi was on time, professional, personable, and very knowledgeable about the issue we were having. Greenwell is always very responsive anytime we have a plumbing problem.
Olivia Kilroy
2 months ago
The technician was excellent. They came the same day and were reasonable in price. He was very respectful and explained the issue. I will definitely use them again in the future.
Adam Edwards
10 months ago
Kyle and Sid were great in explaining the purchase, and installing under the total amount of time quoted. The house is cooling and so are we! We will use Greenwell for all our HVAC and Plumbing needs.
Dustin was one of the most kind and knowledgeable plumber I have used and I have had many in my 33 years in this home. He was very professional and very pleasant to work with. I simply adored him and his nice demeanor. I would recommend him anytime!!! So sweet.
Larry Hawkins
11 months ago
Dylan was very professional and thorough. He is definitely an asset to your company. Explained the work he did and double checked the installation. Will continue to use your services. Great job Dylan.
I am disabled and had a water pipe failure under my mobile home. I called Greenwell Plumbing who was sensitive to my situation and sent Dustin Nevil out to my home immediately. Dustin was amazing, he clearly explained the problem I had and his rlecommended method of repair. I completely understood all aspects of the problem, damage and repair. Greenwell Plumbing and Dustin Nevil have earned my highest respect and I intend to be a regular customer from how on. They have my highest recommendation.
Jessica Eureste
4 months ago
The gentleman was very professional and we will continue to use Greenwell Plumbing as well as refer others to your company.
Mr. Mcneely was on time, very professional and personable. He found the leak quickly. He explained everything thoroughly to us and repaired the leak quickly, checked to be sure all was repaired.He worked that backhoe so accurately!Filled in the hole, packed it down and cleaned up things.Great job! Very pleased.
Alexandra Hicks
5 months ago
Nick did an awesome Job! He was professional & did such a good job.
The gentlemen tha came to my home were pleasant and well informed .I appreciate the courtesy and patience with my questions also.good job men
Debbie Adams
3 months ago
They installed a new water softener and water filter. The service was excellent and Dylan was exceptionally polite, on time and efficient.
Greenwell plumbing is great to work with and Tyler Mosby is a great technician. He explains everything so you can understand what he is doing and also what he has done.
Jeff with Greenwell Plumbing, was awesome!! He explained everything, very professional, and efficient. Definitely recommend.
Greenwell Plumbing is great. The technician we work with is honest and knowledgeable. Some of their pricing may be above others in the market but you get what you pay for. I like the job to be done right and not get nickle & dimed on everything.
Southway Villa
2 years ago
Andy is excellent at what he does. He shows up and knows what he needs to do and does it. We will definitely recommending him to others. He is excellent at clearing lines. Andy did great, he always does. We are well pleased with his service. He always has the tools he needs and gets the job done quickly, he doesn't mess around.
Ethan saved the day! He made a bad situation with a clogged drain and backed up septic much better! And he did it with a smile and was very professional! I am so happy I called Greenwell Plumbing and had such a nice young man take care of a nasty problem. Thank you ethan!
Bobbi Sue Gooch
6 months ago
Very professional and informative. Gave multiple options and had the best outcome at mind. Tyler went over everything prior and after installation of everything done. They were very clean and set up everything with easy access.
Kevin Ashley
3 months ago
I called early in the morning with a big leak under the house. They were able to send someone out in no time. Jonathan showed up, was very professional and had the leak fixed in no time. I would highly recommend them to anyone.
Levi was very knowledgeable and solved our issue. He was transparent about everything and super friendly. We had another plumber come before under our warranty and they were stumped on the issue but greenwell knew instantly what needed to be done and got the drain clear. Will call them 1st from now on.
Jim Brodfehrer
a year ago
These two young men were very responsible, knowledgeable, thorough, time efficient, and friendly. They went about their task and got the job done. My wife and I felt very listened to.This has been our experience since we started use Greenwell plumbing.Jim Brodfehrer
adrienne gude
4 months ago
Samuel and the guy with him were polite, professional and did a good job with the repair in a timely manner. Thanks again
Jason McKnight
2 years ago
Josh was an outstanding example of professionalism and expertise! He showed up promptly at 8:00 am and got to work. We needed an old cast iron waste pipe replaced, among other jobs, and were initially informed it would take about 1.5 days. Josh handled the job like a true pro, start to finish, finishing up and cleaning up by 3:30. His workmanship was top notch and was very honest in his recommendations. I highly recommend contacting Josh for all of your plumbing needs.
James Borries
5 months ago
Aaron did an outstanding job on the plumbing remodel for my first floor bathroom. Aaron was professional, answered all my questions and concerns promptly, and was easy to communicate with. I wholeheartedly recommend Aaron and Greenwell Services.
Had a water leak (turned out there were 2!!!) under a bathroom vanity between the floor and the underside of the cabinet. Sent a service request via the website very early in the morning, and Sam was there by the end of the day to fix things up. A short time later, he was on his way and we were all set. Extremely professional and helpful. Will most definitely keep the Greenwell Plumbing number close at hand for future issues.
donna klinglesmith
7 months ago
Austin was professional and kind. He arrived on time and knew exactly how to install new toilet, kitchen and bidet faucets and repair water heater hose. Very impressed with his work. We have used Greenwell for many years. Always pleased with service.
Thank you for doing what you do. These guys were very nice and explained what they had to do.
joyce thornton
4 months ago
My clogged drains were cleared up. It was an intensive job. But they were cleared up and Derek did a very job. Thanks for the help
We had a clogged valve in shower and little water pressure. Adam came out first and did a great job..He knew he needed a more experienced plumber. Samuel Foster came out and finished the job. He tried to solve without cutting into our wall but finally had no choice. He was very contentious, and we will certainly use in the future. They both were great and I highly recommend them. Samuel is an expert!
Tim was very professional and did an excellent job. He fixed my plumbing issue in less than an hour and I would highly recommend him for any plumbing repairs.
Greenwell really helped us today! A pipe in my basement broke over the weekend and because of 811 no one could just drive out and fix it. I called Greenwell and they were here Tuesday at noon (still waiting for 811 service). By five our water was back on. Andy and Ethan were very professional and polite.
Tim did a great job. He called ahead, arrived on time, explained the problem with our water heater and provided us options to consider. We've used Greenwell before in the past and will continue to use them in the future.
TheSpringMood
2 months ago
Had to replace all of our gas lines in our home. Ken did a great job along with his assistant who went up in our attic and removed old line and installed new. Ken was very courteous to the homeowner and did his best to explain what was going on and make sure homeowner was happy with the work being done. I will definitely use Greenwell in the future.
Mark Bledsoe
6 months ago
Derek was phenomenal, he came out for a leak that I thought I had, I ended up fixing the problem without even knowing it so he verified that there was no leak. He was honest and very knowledgeable! Did NOT try to charge me for something that wasn’t necessary.
Tim and Eric was great. They kept me informed.
Greenwell did a great job as always.
Lisa Hamilton
6 months ago
I may have missed specific repairs as this was quite a challenge. Tyler Allen was my tech and he deserves Employee of The Month maybe Year!!!He was so amazing! Took the time to explain all my issues and believe me I have a few with an old house! Could not recommend him more! Give him an apprentice next time! He had work for two completed all by himself! I will probably have more work for him soon!🌟🌟🌟🌟🌟 - 5 Stars for Tyler!!!
Tracy Rooney
4 months ago
Remodeling our primary bathroom and Tim was very professional and knowledgeable. Excellent work, extremely happy with the service.
We had a great experience with the purchase and replacement of our water heater. Greenwell was able to get us an appointment quickly and Luke arrived right on time. Luke gave good water heater information and he answered quite a few related and unrelated questions. In the end, we got a stress-free water heater and Greenwell got a very satisfied customer. I will use Greenwell for my next plumbing issue.
Travis Williams
a week ago
Dustin was great and satisfied every concern that we had in a timely and professional manner! We will ask for him for any plumbing issues from this point forward.Thanks Dustin!!Jeff and Austin came for an outside spigot repair and was done within an hour at a reasonable price. They were very professional and explained everything to me they were installing.Thanks Jeff and Austin! Great job!
Jackie St Clair
9 months ago
Professional and courteous. Explained how they would remedy problem (clogged air vent from bathroom). Cleaned area before leaving. Very pleased with Levi's service.
Shelbe Dorman
11 months ago
Tyler was awesome. Very nice and professional. Worked with us when we asked about adding on a service to install the waterline for our fridge and came out the following day to finish it up. When we inevitably find ourselves needing more plumbing or hvac services, we'll know exactly who to call. Thanks again to Tyler and Greenwell!
Spriggsy Spriggs
9 months ago
Very competitive pricing. Quick to get me scheduled. On time. Professional and friendly. 6 month warranty on my repair which makes me feel way better about the whole thing. Very glad to have chosen them.
rodney vandygriff
9 months ago
Drew and David were the techs for our scheduled preventative maintenance, they were professional and courteous in the service provided, explained the steps taken during the inspection and remedies needed. Thank you
Austin Mathis did an exemplary job diagnosing and correcting the sewage pump in our basement. He was able to quickly diagnose the issue and also confirmed with me before going through with the labor disassembling and reassembling the pump, effectively removing the clog. Communication was on point. Professional and friendly customer service on top of quality work. Call Greenwell, ask for Austin!
Jamie Ketchem
3 weeks ago
We had a very positive experience with Greenwell Plumbing and most of all their installer, Austin. He replaced our 50-gallon hot water heater in less than 24 hours of contacting them. He was AWESOME and a great representative of Greenwell! He was very professional, knowledgeable, respectful, and dependable! We would definitely recommend him and would use Greenwell's services in the future.
Rachele Cummins
7 months ago
Tim and his assistant were pleasant, professional, and knowledgeable. They explained what they were doing each step of the way and cleaned up when they were done. I would use Greenwell again and recommend them to others.
Just had David out to look over a problem with our thermostat. I tried to upgrade to a smart thermostat myself and well, screwed it up. David was extremely helpful in explaining what was going on, without the slightest hint of judgement, and got everything back in working order. He also went through and reviewed our systems to make sure we shouldn't have any problems in the near future. Very pleased!
Meredith Sexton
10 months ago
I had a great experience with Greenwell Plumbing. Not only did they come highly recommended they was able to make it out the next day due to the nature of the problem. The technician Allen M. that provided service was fantastic and friendly; making a poor situation the best it could be with experience and a positive attitude. Thank you again for the service provided!
Amelia Williams
5 months ago
The tech was friendly and knowledgeable. The cost of the material and services I later learned was grossly over what most charge. I feel like I was taken advantage of. It was already a bad time financially to need a new water purifier but to learn from others that I paid over $1000.00 more that other vendors. I should have taken my time and gotten another quote.
Matthew Jablow
2 months ago
While I will never enjoy having to repair things in the house, working with professionals like Greenwell Plumbing makes the experience more bearable! Once I made the call within a day we met their estimator who mapped out the job and then sent us his estimate later that day. We approved through email and then were able to schedule getting the work done through text with their scheduler (never pushy). The plumber who arrived at our home, Dustin, reviewed the situation and had some additional ideas to improve the flow of the water and avoid future issues. Dustin was an excellent representative of Greenwell, taking the time to listen to our concerns and explaining the why behind his decisions. In the end the job he did was well placed and efficient and he cleaned up the area as well. We were totally satisfied with the results and are planning on using Greenwell for any future projects, and requesting Dustin whenever he is available!
Andy & associate came at the prescribed time and Andy quickly analyzed & verified the blockage issue we were experiencing! He then identified both the action he would take to fix the current issue and the recommendations he suggested we do to make our system better able to handle this type of issue going forward! Very pleased with his knowledge and professionalism in working for our best interest!
I appreciate the professional and caring experience that I have had with Greenwell Plumbing through the years. They keep reliable and experienced technicians that get the job done right. Thank you!
Jeff was quick to diagnose and fix our clogged toilet. Can't ask for better service!
Dustin and his partner were knowledgeable, helpful, professional, and did great work repairing a punctured washer drain pipe and rerouting the supply lines that were incorrectly installed when our home was built. 5 stars!
New homebuyer and was having issues with my plumbing. Green well had great reviews so I tried them out.I was not made aware of the $100 weekend charge upon making my first appointment. That was a nice surprise. I was told a more experienced person would have to come out the following Friday to discuss reworking my entire plumbing system.They were supposed to show up between 10am and 5pm. At 4:50 pm I called to see what was going on and was told they were running late.At 7:10pm I called again and was told they showed up earlier in the day but no one was home. I have been here since 9am. No one rang the bell, knocked, or called 30 minutes prior like they're supposed to.I work nights so staying up ALL DAYYYY for no one to show up is incredibly infuriating and unprofessional on their part.Lady on the phone was nice though.
Miss Nonegiven
2 months ago
I am very pleased with Greenwell Plumbing. I have called on them for several years and they always do the best job! Dylan was the technician today and I was very impressed with him. He did a wonderful job, very neat, cleaned everything up. I will certainly call them again and I hope they send Dylan! Thanks!
I had a faucet and sink hooked up and installed. This involved running new pipes from the existing supply lines to sink, faucet, dishwasher, water filter, and outside bib. Very happy with the work/service. Aaron was very professional and is very knowledgeable. I appreciate the detail of locating the plumbing to give me as much storage space under the sink as possible. I will definitely use Greenwell again when I need plumbing work done.
Greg ROUTION
6 months ago
AustinWas on time and got it done. Was able to give me guidance on other issues that arose at the same time. Gave a good class to how to fix leaks. Will have you all back again.GregTyler was very good at what he does and was very honest with what should be done even if I didn't want to hear it. Was very glad that he came out and figured out what the problem was.They will now be on the short list to call with other issues.Thanks so much.GregAndy and his assistant came up as a follow up to what Tyler had found and I got to meet an oversize power washer that did a great job on getting the crud out of the pipes. Great job and very quick.Thanks so muchGregWe had to have Tyler come back and work on the kitchen pipes this time and he got the job done. Very nice young man and will call them if I need anything else.Greg
Dustin was extremely professional and also informative during the process. I would definitely recommend him and his work.
Andrew Reynolds
a year ago
My water line busted in my yard 3 days before Thanksgiving. The people who answered the phones were very professional and thorough. The estimate was done the following morning. The pricing was very reasonable. Once the estimator was finished I received a call 45 mins later that a crew was on the way to fix my problem the same day. They were in and out in just a few hours. Amazing service from beginning to end. Thank you Greenwell Plumbing for saving Thanksgiving for us.
Stephen is great! He installed gas lines to my new pool heater, we were having issues getting the heater to work. All 3 contractors blamed each other, so by process of elimination we wanted gas plumber to come check the pressure to ensure it wasn’t the gas. Stephen ended up coming back out and checked the pressure and said it’s definitely getting the right amount of gas but he wanted to help me figure out the problem, he then began to trouble shooting and figured out that the plug for the igniter wasn’t fully connected and got my heater working. He was here to ensure the gas plumbing was good and went above and beyond to help. Highly recommend Stephen!
Greenwell was very responsive and got me on their schedule the next day. Luke added a main shut off valve and it went flawlessly. He wasn’t afraid to get in to the dark and cob web filled crawl space. Price was a little steep I thought for just a main shut off valve installation considering the amount of time it took. But, it is what it is and I needed it done. Thanks Greenwell, and Luke!
I have called Greenwell Plumbing several times, and they are the best around! Always prompt & professional, and fair in their pricing. Everyone I have dealt with at Greenwell Plumbing has been terrific. I will definitely call on Greenwell Plumbing for any plumbing situation I have in the future. Thank you!
Called greenwell plumbing to wrap water lines they gave me an estimate of $800 I said okay do it but I couldn't see what they did. So because I couldn't see what they did they did a quarter of the job and still charged $800. So I called and had them checked The person told me they didn't do but a quarter of the job. I called the manager at greenwell plumbing and Adam come back out to finish what he should have done. He took a lot of foam insulation under there so I guess the person that checked was right was right. Just remember any kind of work that you can't see that people do even if they have a good rating doesn't mean they're doing the work. I will never use greenwell plumbing again
Maxwell Griffey
a year ago
Needed a plumber for an emergency and Greenwell had someone out to us that day. Derek Duckett was very kind and down to earth, took care of everything and helpfully explained the problem and what to do in the future. I would happily recommend him and the company to anyone.
Aaron Johnson
2 months ago
Service was great. Very nice, great work, honest. Highly recommend. Mike was great, super nice cool guy. Will be using them for my HVAC and plumbing needs going forward.
Jonathan Toledo has performed several plumbing installations in our home he is always on time and does exceptional work. Highly recommend.
Joshua Kotter
6 months ago
Dustin gave me good service options to choose from. He communicated what he was doing well, and completed all repairs the same day.
Robbie and his crew were on time and professional. They worked hard and did a great job. It was also nice to see Robbie bring the crew pizza, as I always like to work with people who take care of their crews. Greenwell has been our go to for plumbing needs in the past and now they will be our go to for our HVAC needs in the future.
Jennifer Puente
4 years ago
Used Greenwell to redo the plumbing in our entire home! We will definitely be recommending them to friends and family. Stephen was outstanding!! He gave us a fair price and worked with us to ensure we got exactly what we needed. He did our 3 bathroom home in 3 days!! Great company and outstanding service.
Tim’s expertise in finding and repairing a leak in a pipe was right on. He fixed the problem of what caused the leak. He also installed a new shower control to stop a leak. He was timely, professional, courteous, and explained what he was going to and gave me time for questions. He told me the cost of the repair before was started. The repair came in well below the actual cost.Tim cleaned up after doing the repair. He had me inspect what had been done by giving me explanations.
Patricia Jennings
3 months ago
The plumbing technician, that came to our home was very knowledgeable of his job. He made us feel like he would do all to solve our issue. Most of all we felt like he had our best interest at heart not our wallet.
Dustin was great! He was professional and articulate, efficient and knowledgeable. He was impressive young man, a real asset to your team.
Maria Pistole
2 months ago
The service I received from Austin Mathis was A+. He was polite and professional and took the time to explain what to expect with the installation of the new water heater. He also offered several suggestions of regular maintenance to possibly prevent some of my old problems from recurring. The time he spent explaining his work and sharing his expertise was most appreciated.I've used Greenwell Plbg for many years. I highly recommend them for any plumbing issues you may have.
Austin was great to work with. He uninstalled a water softener I bought from a big box store for me and then installed a whole house water filter. He was professional and knowledgeable. Will request him again.
Needed fast service and they came through. Came same day i called. Jeff came and assessed the situation, gave me a quote, did work in timely matter, and cleaned up mess. Will use this company and Jeff again.
tyesha moultrie
5 months ago
Nathan did a very good job of installing the water heater and was professional.
Jeff was awesome, communicated with me about everything, very professional and polite and I felt very comfortable having him working in my home. He fixed several issues we had and I will request him the next time.
Angie Sheckell
a week ago
Tyler was professional & efficient. Didn't sell me anything I didn't need. Corrected the toilet issue quickly & efficiently.
The plumber that came out was very good and took care of the issue with no problem at all. I would definitely recommend the plumber for future work. Unfortunately, I don’t have his name.The only negative in the whole experience was the cost. I guess I was just unaware of the price of doing business with a plumbing company. I won’t go into detail, but it was about double what I assumed the cost should be….but what do I know?
Subie Rescue
7 months ago
Dustin, our plumber from Greenwell, did a great all- around job for our kitchen plumbing - he explained what needed to be done, the cost, and completed high quality job quickly with no mess. Thanks!!!
Adam done an amazing job finding out our problem and fixing it We will definitely use your company again
Gregory Banet
5 months ago
Sam quickly took care of the problem. Answered all my questions. On time and courteous. Would use again.
Jerehmy Greenwell
4 months ago
Austin was a very friendly and personable technician. He was very knowledgeable and helpful. He was patient when dealing with our warranty company. Would definitely recommend Austin and Greenwell plumbing for any future issues.
Most professional, courteous, customer focus and patience in getting the problem solved Dylan is the type of technician that should be commended for his dedication to maintaining the name of GreenWell plumbing. He’s truly an individual I’d want to have back for future repair needs
Kenneth was very professional and went right to work. He even checked the repair for a longer time to make sure it was right.
James Isaac
10 months ago
Tyler and Garret were fantastic. They got here about 30 minutes after I called! They went above and beyond what was required. Will definitely be using their services again!
Maegan Hagler
7 months ago
Extremely thankful for Luke’s professionalism, promptness and communication throughout our repair. He was very informative and helped us locate our leak!
Jeremiah was very honest and professional. He didn’t try to upsell me. I would highly recommend Greenwell Plumbing to all of my friends and family members who live in Kentuckiana!
Kim Fulkerson
7 months ago
Dustin was very thorough. He explained everything he was doing because I ask a lot of questions. I am very pleased with this hard working young man. Thank you for everything.
Jackie Hughes
7 months ago
Adam did a great job and quickly found the issue. We will definitely be using them again for any other plumbing or heating/cooling needs.
Greenwell is usually very quick to respond but this time they had some issues. Reschedule from a Friday to Saturday then could not show till Monday. Andy the tech is awesome and knows what he is doing, and his helper was polite and professional. Greenwell is a good company it's just they had a hiccup this time. I will continue to use them.
Crystal Brown
8 months ago
Greenwell has been to my house a lot lately. Jonathan Toledo is a great technician. He fixed a pipe behind our washer that was cracked and dripping causing water damage in floor and wall. Came back out to a water leak under house in crawl space but didn’t detect leak. Fire and water restoration company detected the leak again so Greenwell sent Jeff out. He said he got the job done!🤞
My hot water heater decided to call it quits during the middle of the day. I called Greenwell and was pleasantly surprised that someone was going to be able to get to me the same day. Austin Mathis was the technician sent to my house and he was very informative, professional and kind. He was straight forward with me about pricing and patient with me and all my questions. As a first time homeowner, that was very much appreciated! Fabulous customer service and professionalism.
Jesse Bumstead
a month ago
Had an emergency and these guys took care of everything they could quickly and efficiently
Cindy Coffey
6 months ago
Jonathan was very prompt. He explained everything very well and was very professional. He did an excellent job.
Did a good job Tyler.I would recommend you to others
The guys were so nice and thorough. They answered all my questions. I would definitely recommend Greenwell.
Second time we used Greenwell. Always super great professional service from awesome technicians. Water pipe leak found late at night, called Greenwell. Helpful receptionist got us scheduled right away. Samuel Foster came on a Saturday and got us taken care of. Fixed our leak. Well done and nice looking repair. Gave up his family time on a weekend to get our family time back. He also addressed other water issues we had that no one else figured out. Spent time to get problems done right. Highly recommend Mr. Foster. Thank you Samuel for your time.
Crystal Miller
a week ago
Jeff and Austin were professional, courteous, knowledgeable, and thorough. I highly recommend Greenwell to anyone needing plumbing services.
Our home flooded due to sump pump failure and nobody could figure out the reason except Greenwell did. They repaired the sump pump and installed a backup pump for us as well to protect us against future issues. Aaron was a great rep and kept us informed throughout the process.
Dustin did a great job! He arrived within the appointment window. I have more jobs to complete. If all of the Techs are as efficient, courteous and conscientious as Dustin, I'll never bother getting service from other plumbers! A+++ job! Thanks Dustin!
Leslie Schmidt
11 months ago
Scheduled the evening before for 8-10 AM slot. I was skeptical they would be on time because of the short notice but they showed up on time. They called 30 minutes before their arrival too, which I appreciated. Jacob went through different options without trying to pressure me into a bigger repair. I will use them again!
I dropped my last hvac maintenance contract after they tried giving me renewal of nearly twice the price in addition to recently quoting what I believe to be an inflated price to fix a leaky spicket. I Called Greenwell Plumbing to fix a leaky spicket and found that they also have a reasonable maintenance plan for my hvac unit and water heater. While at it, I had an easily accessible shutoff value in case I ever have a plumbing issue. Great job guys!
Kristina Couveau
3 weeks ago
Our AC went out at 3pm on a Monday. Techs came out and had it fixed by 5pm. The techs were very nice, respectful and knowledgeable.
They came out the day I called and their were excellent, although it did not solve my problem. They stuck with it to find the problem and it warranted a new water heater. They were here the 1st thing the next morning to replace my water heater. Each day they were extremely polite, knowledgeable and informative. Hats off to Tim and Luke. Excellent people!!EDC
Claude Rottet
a month ago
Called at 8:00 PM for a septic issue and they scheduled me for 8:00 AM the next morning. Offered to come right then if I wanted. Tech called 30 minutes prior to arrival as promised and made quick work of a nasty job. Will use again if the need arises.
I was excited to use Greenwell because their receptionist was super nice and the original plumber who came to inspect was also very polite. However, the original plumber let me know that this issue was above his pay grade and he would need someone else to create the estimate. I told him no worries and he told me that I would receive the estimate in a few days at the most. That was June 25th. Since then I have called about every four days to check up on this estimate. Every time I am told that they will find out what’s going on and call me back. I never receive a call back. Maybe this has to do with the fact that they first sent my estimate to the same plumber who originally come out because they have the same name as the more qualified plumber? No idea but if this company is as unorganized with their work as they are with their customers than I’m happy to find someone else. The receptionists are always so nice, but there’s a disconnect somewhere along the line. Haven’t even gotten the chance to work with them, but I would not recommend.
We only use Greenwell Plumbing. we needed a toliet installed and Dylan came out and did a great job ! He was polite, effiecent, and he did a great job. I wouldn't use any other company. Thank You Dylan!!
Check out A/C problem and replace thermostat. Works great now. Thank you.
Adam at Greenwell Plumbing came to my house during a snow storm to fix what another quack plumber did not. He was on time, very friendly, and the cost was on par. I was really happy with his service & will keep Greenwell's information on hand in the event this old house needs them again. Thank you, Adam, and thank you, Greenwell!
Emily Trinkle
3 years ago
I had a 100 year old pipe burst in my yard. I got several estimates. Greenwell was by far the most reasonable. Everyone that came was friendly and polite and professional. They worked quickly but thoroughly. They took time to answer all my questions, and followed up to be sure everything is OK. Jason and Jesse were especially helpful!
Deborah Mobley
2 years ago
I needed my water heater replaced and to fix a leak. Nolan arrived on time and was safe and very professional. He explained what was needed and gave a fair price. He was able to complete all needed work in a very reasonable amount of time. I would definitely recommend and will call again should I have any plumbing needs.
Larry Stidam
3 months ago
Nathan Sheperd arrived early and checked out old natural gas water heater and had to install new one.
Nathan was very efficient and showed me how to operate. Put new Bradford White Defender Safety System
Jacquie Drummond
3 months ago
Very quick response and professional service. Austin was my service provider and did a fantastic job. Extremely polite and explained things well. The price quoted was higher than what I was expecting, but the quote was explained very well and was exactly the final cost. No surprises.
Austin arrived early, found the problem and solved it quickly, and explained all procedures and price in advance of work. His courteous and kind manner made this a extremely good experience. When we use Greenwell again, and we will, we will also ask for Austin!
Pat Yense-Woosley
a year ago
The technician they sent Luke Kaptain was great. He was knowledgeable and professional as well as very courteous. Not having water for even one day sucks but now thanks to Luke we are up and running.
james Walker
9 months ago
Tyler was thorough and professional. We would be pleased to have him return for future plumbing work. He was very informative and explained the problem as he corrected it. He also cleaned up his work area before leaving.
Mary Elizabeth Hatch
4 months ago
I had a massive sewer backup that took out my furnace and hot water heater. Had multiple plumbers out to look with no answers or plan. Greenwell Plumbing (specifically Samuel Foster) went above and beyond to find the problem and get it fixed right. Would absolutely use their services again. Appreciate everything they did to help make my home safe and comfortable.
Valery Semones
2 years ago
Service was scheduled on the 22nd between 2-6pm. Never received a call so called at 530pm and was told tech was running late and had 1 other call before me. Called back at 7pm and was told he had an emergency and now had another call in front of me. Tech called me and said he had 4 calls in front of me and would be to my home after midnight. Another call to company and ended up getting call from on call tech saying he was on the way and asked if I was aware of after hours charge. Explained that I had been told there would not be a fee. Tyler came to my house and was awesome, he tried for hours to get drain unclogged but had no luck. He put me on schedule for today to have camera ran in drain. Derek was tech today and he was just as awesome as Tyler! He ran the camera and was able to unclog the drain.My only complaint is with overbooking and dispatchers in the evening. Otherwise would have been 5 stars!!!
Bronson Howard
a year ago
Adam was professional and friendly. He was able to quickly and efficiently fix my plumbing issue and didn't break the bank doing so. Would be happy to have Adam address any future plumbing issues I may have in the future requiring professional service.
Jeremiah was excellent to work with. He was professional, responsive and listened to what we needed done and worked up a plan that fit our budget and needs. Highly recommend!
Dustin was beyond helpful in answering any and all of my questions that I had regarding the leak. He also went out of his way to look at a couple other issues I had questions about. He allowed me to walk through the diagnostic with him and showed me every detail he noticed and helped me to better understand the plumbing of my home and how everything worked. Ideal customer service, give this man a raise.Thank you Dustin and Greenwell.
1st, I would like to say. Greenwell Plumbing was great. When I called to get help, they were all on it. From gathering information, to scheduling. 2nd and most of all. Zachary was awesome. He was super professional, informational, experienced, easy to talk to and also a great salesman LOL. I will use and recommend Greenwell Plumbing from this point on.Thank you Greenwell Plumbing!!!
Austin did a great job and was very helpful, professional, kind, and courteous. He informed me right away when something didn't go according to plan and offered the best way to resolve it. Also checked with me on how I wanted things arranged.
Got 3 quotes to replace Hot water heater and main shut off valve. Tim was very professional and knowledgeable. Even though his quote was a little higher than the other 2, I felt confident he knew what he was talking about. The plumber from one of the other companies told me I needed to have the whole furnace moved over so it would fit (the new hot water heaters are larger now). A few days later, when I told them the HVAC company said to just put the new one on the other side of the furnace where there is more room, the man was irritated and complained about having to extend the pipes. Also he said there still was not enough room. Another company's plumber said he would have to cut out the drywall to replace the water shut off valve. Tim got me a new hot water heater that fit into the old space and did not cut out any drywall. He cleaned up after the job and was very pleasant. I highly recommend and will call again when needed.
Charles Ross
7 months ago
Greenwell was great all around from the scheduling to the tech (Andrew) very knowledgable, honest, on-time, did a great job! Entire team was very easy to work with and communicate with. I received text alerts with appointments and when the tech was on the way. [Water heater replacement] I would recommend and will use again for other plumbing needs!!
Deborah Loher
8 months ago
Jonathan was very polite, respectful and professional. He did excellent work for me today. I highly recommend him. If I had a business, he’s the kind of employee I would love to have represent my company
Marilyn Thomas
a year ago
Zach was very professional and explained everything. He has a great personality and he was very efficient. I enjoyed meeting him. Would definitely use this company again.
David R was such a delight. Very respectful, prompt and knowledgeable. Will definitely call back!
Jeffrey Williams
2 years ago
Tech was on time and very professional. Had a water heater with him do there wasn't any return times and completed the job and hauled away any trash. Overall very happy. Will continue to use you all for any more problems and will recommend you to my friends and family. Thanks again.
Tyler Mosby was great curtious took a couple days to get it fixed but he got it done and gave me a card and told me if I had any problems to call him directly
Adam was professional and responsive. He explained the necessary repairs and cleaned up afterwards. I will definitely use Greenwell again!
Great service. Showed up on time. Diagnosed problem within minutes. Completed job in less than an hour. Both guys were very professional.Also liked the Veteran Discount. Didn't even think about it till I saw the statement. Thanks.
I was pleased with the extremely fast response time and availability. They were very professional, worked quickly and were courteous of all we had going on in the house (an almost 1 year old, and multiple pets).We got quotes from several local companies and they were in the middle of the road on the quote, and we decided to go with them, and are very happy that we did. I would definitely use Greenwell Plumbing again and recommend them to friends and neighbors.Christian Simmons was great!
WALTER PROCTOR
6 months ago
I had two issues that had to be addressed. Your man Levi was most helpful and was very polite. He gave me upfront quotes and solved my problem. I have used Greenwell several times and am impressed with their work. I recommend them.
Thomas Spalding
4 months ago
The customer service Dylan supplied was great! But what I question is that I wasn't quoted an hourly rate to perform the job. The installation of my kitchen faucet should not have been approximately $350 per hour! Total invoice was $774. Good work but pricey!
Rita Stocksdale
6 months ago
Oh NO…. Slab leak in kitchen under sink? Two plumbers wanted to pull sink, remove granite countertops & jackhammer floor. Called Greenwell & Nick said he wanted to try another approach first.American Leak came & marked “ the spot” to be under the sink. Nick & another tech worked hours chipping away the concrete under the sink. No leak to be found.Nick then called American Leak & they sent 2 technicians back again.The leak was NOT under the sink but 3 ft or so from the sink!I’m so thankful to Nick & all his hard work. He is so professional, knowledgeable & did what was best for us & saved us from destroying the entire kitchen unnecessarily! Thank you Nick. We appreciate EVERYTHING you did for us.
richard casey
2 weeks ago
Was very good and instaled no problem all good.
Called at 1:15pm with a problem and was told a technician would be at my house before 5pm. Zachary showed up before 2pm to check it out and was very friendly, knowledgeable, and most importantly he was honest about everything. I ended up snaking the drain myself, but definitely 5 stars for the response time and this technician!
We had a great experience with Greenwell and would highly recommend. They came out to inspect hot water heater, they were very courteous and professional. Thank you so much Tyler and team for making time for us within your busy schedule.
Debbie Brown
8 months ago
Great work, Tim Ruble! Appreciate your promptness, expertise, and quality work. Tim was courteous, professional, answered all my questions and finished the work promptly, payment for services were fair and he was finished in a timely manner! A+ in my book! I will be using these services again for any future needs! Thanks for the great work today!
Michael Sartuche
a year ago
Needed a complete replacement of my main sewer line from the outside of my houses foundation to my septic. The techs did an excellent job and had it done in a little over 6 hours. Will definitely use them again for any potential plumbing needs I have.
Whitney Shaw
7 months ago
The technician, Jeff, was very nice and very helpful. The price is also reasonable. We call Geeenwell for all our plumbing needs.
We were very impressed with Tyler & Garrett. They arrived when they said they would. They were very professional & courteous. From the time they arrived, installed a toilet & left, took all of 30 minutes. Great job guys! We would definitely recommend Greenwell Plumbing Heating.
Zachary was courteous and professional. Provided service to open sewer line and clear blockage. Provided cameral analysis of problem and gave options to address the problem to prevent future occurrence. I would use Zachary's service again.
Very happy with the service provided to us. Tim was very professional and on time. All work was very well explained and cost were gone over before the work was started. After completion of the work Tim showed us everything he had done and made sure we were happy before he left. When using Greenwell Plumbing in the future will request that Tim be the one that does our work.
Rachel Joksimovic
3 months ago
Friday night at 12:30 AM we had sewage coming up out of our bathtubs & water leaking out of all of our toilets and showers. We were unable to use any bathrooms or showers. After calling Greenwell we were assigned Levi within 30 minutes. He was friendly, responsive, and cared for us quickly. We highly recommend Greenwell & wanted to give Levi a shoutout for all of his help; especially so late at night and during Derby weekend. Thank you again Greenwell!
George Hublard
9 months ago
Greenwell plumbing was a very good experience for me. My service tech. was very respectful and knowledgeable. I would not do it the way that I suggested, now I no why. Everything that they did was professional and quick. I will be using them for my next job. Thank You very much...George Hublard
candice Ritchie
7 months ago
Greenwell is always my first stop call and to think... I have never had to call else where. This time when I called the area had a big snow storm and the area was still dealing with frozen/busted pipes. We had a clogged toilet, bathtub, and kitchen sink and sewage backup in the basement at one of our rentals. They were quick to respond and had someone over ASAP. highly recommend
Jeremy Ockerman
2 years ago
Levi was great! Not only did he give me plenty of options for repair, but gave me the pros and cons of each. He was super fast and friendly to boot. It is refreshing to have someone friendly and knowledgeable to perform a service that I was not comfortable doing.
Josh was very professional, yet friendly and put me at ease right away. Being a senior citizen that is important when he is in my home. He was through and did everything to explain to me about the job. He was approachable for questions. He cleaned everything up when the job was done. I found him to be very efficient at his job.
David Slusser
9 months ago
The technician, Nick Jones, was excellent and so was the service. Pricing was competitive. If I had to suggest one opportunity to consider for improvement it would be regarding the initial call. It wasn’t bad, and the woman who took my information was very nice. But, it sounded like it was a call center and not as personal, almost robotic as if she had no knowledge of their service but was reading something scripted with routine questions. Again, not a problem for me, but possibly an area for improvement.
Jennifer Hackett
5 months ago
All of the people I dealt with at Greenwell were great and Nick was great to work with . He was knowledgeable, personable, very willing to answer all of my questions and was punctual .
Easy to schedule, on time, and good communication. Very professional. Would definitely recommend using Greenwell.
I will only use Greenwell from this point forward. They responded to a outside plumbing leak very timely. However the true measure of a business is there employees. The front phone lines were always professional courteous and upbeat and I was totally wowed by the knowledge and trustworthiness of Johnatan. We had another business give us a quote on repair before Greenwell and the best they could do was almost 1200 dollars. The tech was nervous and not very knowledgeable and said they would have to cut a hole in the inside wall to get a better look to see what was going on. Well I didnt buy that so I called Greenwell plumbing and to my surprise Johnatan said it was a simple fix for probaby under 300 dollars depending on the parts price. My final price was half that as well. This is a company and technicion you can trust with your home and your wallet. Thank you Greenwell Plumbing. Dan C
Angel Merechant
4 months ago
Jeff was amazing and provided great service. This is the 2nd job Jeff has done for me and he is true to his service! All out an amazing technician
Meredith Mann
4 months ago
Aaron was very nice and obviously very knowledgeable. The water heater replacement was done in no time!
Jesse installed a water softener and a whole-house water filter. Did an amazing job and even added a few nice little touches, like hangers for the keys and a bypass line incase they have issues. Price was good and customer service was second to none. He took the time to explain what they systems needed and why. That meant a lot to me. Great experience. He is my new plumber!
Very professional and awesome service. Jacob was fantastic and the price is definitely right. I would recommend Greenwell to anyone and everyone.
Gabriel Hublar
2 years ago
Greenwell plumbing was quick to respond to a potential disaster with a leaking water heater. My tech Tyler Dillman came prepared. He quickly assessed the situation, gave me a quote and started working on removal and replacing the heater. He was professional and answered all of my questions. I would definitely recommend their service!
Melissa Hancock
8 months ago
This was another positive experience with Greenwell plumbing. They are very professional and were able to help us on a Sunday. Jonathan was very nice and efficient. He did a great job.
Andre Foster
7 months ago
We referred one of our customers to Greenwell Plumbing. She was happy with the service and the promptness. Will be sending them more business.
Jack Mcintire
a month ago
Had a great experience, called 10 o’clock in the morning waking up to our air conditioning not working and they were out by 2 o’clock and had me going by 3 o’clock with full air again! Extremely quick and extremely professional and it’s great to have our air going full blast again! Didn’t try to upsell me that and try to talk to me about things that didn’t pertain of the issues, just straightforward and very professional, and answered all my questions while doing so!!!
Lauren Tuell
7 months ago
My Technician was Nathan S. He was very knowledgeable and professional. He did a great Job installing my new Garbage Disposal! Thank you Greenwell Plumbing Heating & Air!
Nathan was very professional, polite, and informative. He did a wonderful job replacing out kitchen faucet. He was on time, kept me updated on progress. He was so kind and talked with my 81 year old Dad and even helped him look for our cat who was in the house the entire time😂. I highly recommend Greenwell Plumbing! Very reasonable charges and the service is excellent! Nathan ranks at the top of my list and thank him and the company for being top-notch!
Matthew Pfaadt
a month ago
Ken was fantastic. Got the work I needed finished that day. Advised on best options and explained pricing well. Will be using again.
Teresa Hunsucker
4 months ago
Tim, Alex and Ethan and Mike all did a great job for me over the last couple of days! I would highly recommend you all.
Dylan came here and did excellent work very professional young man that I would recommend on any job and I will definitely use this company again mostly because of him thanks for the great service
Jason Pearson
3 months ago
Trust worthy.
Fixed the issue right away. Easy to deal with. Will continue to be my go to plumber. Very professional. Toledo was very personable and could tell he was a expert at his craft.
Very professional, great communication. They sent a text and email with a photo of the technician when he was en route, along with a link to track his location until his arrival. Jesse was friendly and professional, and got the drain line clear. Probably more expense than some others, but I called a lot of plumbers and everyone else was busy. We really wanted to drains to flow today, not next week.
Michael Lozier
2 months ago
Adam was super nice to my elderly Mom and great to work with.
Jacob Justice
2 months ago
I will never be having Greenwell do any work for me. The representative that came out to give me the quote simply looked at my water heater and said, No way to remove and install. He didn't measure anything. he just simply looked at it and said no. In fact, he said my only option was to run the water lines and electric out of the utility closet and set the water heater in my garage. The others that I had quote the job actually took the time to measure and found that it was able to be removed and a new one installed in the same location. Your guy that came out to quote my job gives your company a very bad first impression by not making the effort to effectively evaluate the job.
Our Plumber Dustin was excellent. He was patient, to the point, answered my questions, and explained everything. We had a new water heater installed approximately 24 hrs after we initially called Greenwell.
Nick and Wyatt showed up on time and we’re very friendly and professional. Nick explained everything that they needed to do and gave me an upfront cost estimate on the work performed. There were no surprises Or hidden fees of any kind. It was a tough job, and the work was done expertly and in a timely manner.I would recommend Greenwell plumbing and especially Nick and Waytt to do your work. You will not be disappointed. Thank you again for such speedy service.
Jane Thompson
3 months ago
Adam did a great job. He was on time, friendly, and pulled off a challenging job with ease!
Jewels Smith
3 months ago
Zachary did a wonderful job fixing the problem with the kitchen sink & drainage issues. He was very professional.
Paula Penrod
8 months ago
Our experience with Ken Vierling with Greenwell Plumbing was superb!!! He was knowledgeable and provided us with excellent service in taking care of our plumbing problem.
Absolutely outstanding service! Tyler was the lead technician. On a Friday afternoon I had a shower pipe burst that caused water to pour into my basement. After turning off the main water valve, I called Greenwell plumbing. They were here within an hour and did an impeccable job repairing the leak and making sure we had working water! They also diagnosed an abnormally high water pressure problem in our house, which explains several of the issues we’ve had. They are scheduled to come back in three days to fix those issues as well. The technician noticed my army veteran status on my truck, and stated they give military discounts, so that is also very much appreciated. I strongly endorse Greenwell plumbing!
Rebecca Cheek
a month ago
Nice guys Toledo and his apprentice were professional, explained any question I asked and were so quiet as they worked.
Tim Ruble's representation of Greenwells service was outstanding. He arrived ahead of time, his appearance, mannerism, and knowledge were very professional. I would recommend him to others, and if we needed Greenwell again I wouldn't hesitate to call.
Jennifer Pfeifer
a year ago
Jeff and Johnathan arrived on time and got straight to work. They cleaned out a tub drain and replaced a sump pump in about an hour and a half. Excellent work. I was able to get an appointment within a couple of days. Highly recommended.
Jacob was AWESOME! Great service and super helpful. My appointment was scheduled for anywhere from 10a-5p. He showed up at 10:30. I was not expecting him to get there as quick as he did! He also took the time to explain to me about my sewage system and why it wasn’t working properly. And he also helped to fix my upstairs shower due to the knob for hot water not connecting. Great dude, great company, and will for sure be going back for their services!
Amanda Muncy
2 months ago
The technician found the problem and fixed it right away. No problems. Service was great!
Jessica Wiedersatz
2 months ago
Greenwell was very prompt and professional in all aspects. I appreciated their clear communication!
Robbie was awesome! Very professional and very knowledgeable. Will definitely use again!
Adam was awesome as well. Again, very professional and very knowledgeable. Will definitely use again!
Ronald E. Hirsch
2 years ago
We are very pleased with the work Nathan did for us. He was very professional and thorough and a really nice guy. We will be sure to use his services again if we need more work.
The team at Greenwell Plumbing, Heating & Air performed superbly today. I called them, essentially, at 7:00am this morning; and spoke with Erica who got Nick to my office by 8:30am.In turn, Nick evaluated my flooding problem, proposed the necessary work to correct the problem (at a couple of price points), and immediately got to work once I made my decision.He finished the work by noon. I could not be more satisfied with my experience with the Greenwell team! They are terrific!
First and foremost he was professional, knowledgeable and understanding. He worked diligently, in a timely manner, my hot water was up and running in no time flat Thank you Greenwell Plumbing I'll definitely call again if needed
Mary Engleman
2 years ago
Tim Ruble located the leak source as dishwasher and removed it. Told us of rate for installation of new dishwasher when we purchase one( at an appliance retailer) and it is delivered to our home. Tim was very professional, courteous and efficient. Would highly recommend Greenwell plumbing and Tim Ruble.
I am very happy with my Greenwell Plumbing experience. Zachary was very kind and answered all my questions. Levi fixed the problem getting the trees out of my toilet and I'm a happy camper.
robert oyler
5 months ago
Top service , Tyler and Tommy can do work for us any time , hard workers and very professional !
Darcy Wilson
4 months ago
Thank you so much for your excellent work. You were amazing. I’m blessed beyond for the service we received today. Very polite on time kept me informed as he worked on removing our old hot water heater and replaced with a new one. Thank you Nick for your service today.
Angela Bartley
a month ago
Austin was very professional, courteous and informative. He arrived same day and gave 30 minutes notice prior to arrival. I can't speak to value as it's been some time since I had a water heater installed, but the service was 5 star.
Debbie Grote
10 months ago
Tommy Works, the technician, came out as scheduled, very polite, professional, explained the issue and suggested a resolution. He made an appointment for the company estimator to come out tomorrow and he cleaned up after himself before he left. I would recommend Greenwell Plumbing and Tommy to anyone who asks.
Cecilia Carter
2 months ago
Tyler was excellent and very patient! Detailed explanation about what happened and how he was going to fix it. I couldn’t be happier! I will use Greenwell Plumbing again!
Patti Feldkamp
8 months ago
Ken was awesome ! Helpful.. friendly! So great and Tyler Allen came today he was great too! Both super !
A tale of two experiences. Adam was my technician and he was the absolute best. He was awesome. Adam arrived, introduced himself, and quickly began confirming my diagnosis of the issue. Within a few minutes, he quoted the work and began the repair. He completed the repair and reviewed the warranty information and payment methods. I highly recommend Adam.On the other hand, the scheduling team for this company is subpar at best. I was scheduled for a 10-5 which is acceptable. My issue is that the scheduler could not provide any specifics. Is 10 realistic? There were no updates throughout the day. I called to confirm I was on the schedule and Angela told me that I did not have an appointment. My original scheduler, Josh, contacted me to confirm that I was on the schedule and would receive service that day. Still no updated timeline. At 5, I contacted the company again and they told me that my appointment was moved from the 10-5 timeslot to the 4-7 timeslot. There was no communication of this change until I reached out.While the technician's service is outstanding, the back office support is lacking. It makes me wary of utilizing their subscription services for HVAC and plumbing inspections throughout the year.
So I was to be getting a free estimate on setting up my water lines for a new refrigerator. Right off the bat, Dylan said it would be $155 to look in the crawl space.. (so much for free)...when I asked about an estimate he said he couldn't give one until he looked. So I can see where some would pay and then being that far in.. pay for the rest of the work. But we said no give us worse case scenario.. you have to replace it all. He said then at least $500.He went into my laundry room and messed with a valve to my water heater which I'm not sure why .. we were looking for the inside shut off valve to my home which I was sure had gotten dry walled over. ( the estimate alone to cut the section of drywall out to the valve was 90$ he said- ridiculous) ... so after I declined the work and we were walking to the door. He said well what about that leaking pipe? You need to fix that asap! What leaking pipe???The one connected to your water heater. So we walk back to the laundry room and he's referring to the one he messed with! So I could see the scam.. I'll find something for us to fix one way or another routine. He said that water leaking will continue to corrode your water heater and cost you thousands to replace it. I can fix that pipe for $330... but with a coupon I'll get it down to $160 for you.Seriously? I should've charged him for forcing it on but it's barely leaking at all and will not cause corrosion of a water heater.I think they'll try and take advantage of anyone they can to make money! Sad.
Elk Run Estates
2 weeks ago
Greenwell is the only plumbing company I will use. They are always prompt, friendly and provide all the information I need to make good decisions about maintenance and repair. Today Austin replaced a sump pump that had not failed but was end of life. I completely trusted his assessment. He was very fast and courteous.
Lauri Thompson
a month ago
Eric was very professional. He explained the estimate and adjusted it for the actual job. Job was done quickly and he cleaned up after.
They did a great fast efficient job that I felt was reasonably priced. Austin did a great job and was responsive to our needs. Thank you for a job well done!
Cheri Truesdell
a year ago
The technician Austin was Professional and Courteous from the very beginning. He took his time explaining different options concerning our problem.No pressure salesmanship. He checked that everything was in working order before he left.He was patient when asked questions and provided the answers.This was 5 star service and we plan to ask for Austin for future services if needed. Thank you Austin Mathis and Greenwell Plumbing
Very professional and answered all of my questions. Not only did they save me money from having to buy a brand new unit, they gave me a military discount which I greatly appreciate in this difficult economy.
I will be a return customer.
Kyle was great to work with. He was very professional and informative and answered any questions I had! We have always used Greenwell and will continue to use them for any other needs!
Fannie Grubbs
4 months ago
Andrew was very polite, professional and respectful. The work was completed in a timely manor and the work area cleaned up before he left. I would recommend Greenwell Plumbing and plan to use them again if if the need arises.
Stephen Keith
3 months ago
Very knowledgeable employees, extremely nice and went thru the entire process with me...will use again
Sherry Cleveland
4 months ago
Derrik showed up promptly late Saturday night to unclog our pipes, as sewage had backed up in our downstairs bath tub.He was absolutely fabulous at his job! He was very knowledgeable, persistent, and kind. Thank you Derrik.
Tim did great clean job. I have used
Greenwell 5 times never been disappointed.
John Croasdell
3 years ago
Tim and David were very friendly and responsive and knowledgeable. Their work seemed to be thorough and professional. I appreciate them getting things straightened out for us. We apparently had issues for eight years and didn’t know it…I would appreciate in the future, perhaps a discount for using the service as a returning customer. This could be a customer loyalty incentive.
Aaron was just great. He assessed the issue, determined the best means to address same, and performed his tasks very well. He was friendly, courteous and professional. It was a great experience. Thanks!
Dylan showed up, assessed the issue, and had it repaired within 3 hours. Great job as always from Greenwell!!
Austin is the best. We've had a few plumbers in our home in the last 30 years and Austin is way ahead of them all. He should own the place. As long as Austin stays in the business, he'll be the one we call. A big thanks to the whole team that makes it happen.Sincerely,Gary Koestel
Peter Feimer
3 months ago
We called Greenwell Plumbing when we discovered a leak in a kitchen cabinet. Garrett came within 2 hours of our call. He diagnosed and explained the problem, then fixed the leak quickly. He clearly knew what he was doing, and represented the company well with his courtesy, competence and appearance.
Craig Burcham
4 months ago
Austin arrived on time, was extremely professional, explained the work along the way and help with general information on other improvement projects. Will absolutely use Greenwell again in the future!
LaVettra Clayton
2 months ago
The plumber was very kind and professional. He worked efficiently and quickly to complete the needed work in the same day that I reported the issue with my water heater.
Michael S. Chandler
9 months ago
DEREK DUCKETT was great, professional, good sense of humor, and a good guy. He walked me through everything and explained what he was doing the entire process. A+
Patricia Ortega
3 years ago
Jason arrived early due to a cancellation.Explained the work that needed to be done and gave me a few discounts on the price.My house is over 30 years old and hasn't had much plumbing work done. He was friendly and efficient. Got the work done quickly and everything works fine. I will call Greenwell again if I need plumbing services.
Mechanic (Austin Mathis) was exceptional, very skilled and timely in repair. Great experience
Needed hundred year old 4 cast iron drain pipes replaced with PVC. Tim and the team worked around our schedule to provide a more comprehensive solution than the competitors at a better value. Finished right on time.
Branden Ragains
2 years ago
These guys were very good. Found the issues we had, identifying several we didn’t know about, and fixed for us. Excellent quality work and were fast and professional. Nathan was excellent. Would definitely use again for any plumbing issues that come up. Prices were totally in line with expectations and he even identified and helped resolve a water company issue totally unrelated to our original issue. Thanks again to Nathan and the team!
They were very professional and knowledgeable. My kids were very interested in what he was doing and took his time explaining everything to them.
He was very helpful and did a good job. Was a pleasure to work with.
frederick garner
2 years ago
Guys were great, i cannot remember the guy who came out thursday at 8pm to look at my clog. he was great. couldn't fix it that day but got me scheduled for monday. Zach Thomas was great. Showed up on time, did the work while i was in a phone meeting and i couldn't even tell he was here. got the clog fixed when i was expected to have to replace old pipes. Stuck to the quoted price and keep me updated through the process. will absolutely use again and recommend.
I had the most pleasant experience having Tyler Mosby do the repair of a leak in my shower. He was cordial, professional, respectful (putting on shoe covers each time he was in and out of my home, no foul language and not arrogant with a senior adult).Tyler was very considerate of my need to get this repair finished and was diligent in his efforts even when complications existed.I had never met this young man before nor used Greenwell Plumbing. My personal experience has been one of gratefulness and I will be happy to make referrals to this company and especially Tyler Mosby. In my estimation, he went above and beyond to get the job done. I’m very pleased and highly recommend.
Chip Robinson
2 weeks ago
Derek was great looking at our issue and providing options. He came back the following day and completed install. He was prompt and professional.
Austin did an excellent job installing a new garbage disposal and replacing outside spigots. Very courteous and respectful.
Connie Limon
7 months ago
Aaron called ahead before coming, and was here earlier than he estimated on the phone, and well within the time frame. He went straight to the problem, assessed it and repaired it in a quick and professional manner. I recommend this company highly.
Charles Waters
2 weeks ago
Service was prompt, but we felt mislead on the pricing. The parts markup was excessive. $700 mark up on a $500 part plus a $300 service call? The job took two hours to complete. When we questioned the price finally after several calls without out a response, when we were told someone would get back to us by the end of the day, the explanation given was that the price included the warranty for labor. We didn't request a warranty. Shouldn't this be optional?We have been a reoccurring customer, but we will definitely shop around next time we need plumbing service.
Michael Johnson
11 months ago
Dylan was very knowledgeable, professional and friendly. Had several plumbing issues going on in our 20 year old home. He did a great job assessing the problems and performing repairs. Highly recommend!
Eugene Fletcher
a month ago
Always seemed to know what they were doing. Very professional. Willing to answer questions.
Zachary Robinson
a year ago
I had to have a copper water line replaced in my crawl space due to selling my home and it was noted on the inspection. Dylan was able to come out same day and get it fixed for an affordable rate! Would recommend and will use again for any plumbing / hvac needs!
Frank Ballintyn
a month ago
Zach was a very good plumber! He was polite, courteous and professional.
The only complaint I have, is the price. WHAT A STICKER SHOCK!!! I can’t believe Greenwell has the audacity to charge such ridiculous prices!!! If it wasn’t an emergency, I would NOT have used Greenwell!
Christi Dennis
a year ago
I used Greenwell Plumbing for the first time for a weekend emergency service, I called Saturday evening and they were able to get their plumber, Jeff Lemke out to my house first thing Sunday morning. Jeff called 30 minutes prior to arrival to let me know he was on his way which is something all service companies should do. He did a fantastic job, he was professional, answered all of my questions and completed the repair in a timely manner. I will definitely be using Greenwell Plumbing for my future plumbing needs.
Stephanie Dickons
9 months ago
I had my Kitchen sink removed and a new Sink installed and a Toilet removed and replaced with new one. Austin Mathis did all the work and Cleaned as he went. He was very professional and knew exactly what needed to be done and did it all in a very timely matter. He did a wonderful job and if I need any other Plumbing work done I will be Calling Greenwell Plumbing and asking for Austin to come do the work. He is an awesome gentleman and deserves the praise. Thank you again Austin for a job wonderfully done!!!Stephanie Dickons
Paula Gilliatt
10 months ago
My water heater was leaking water everywhere and it is in my kitchen. I was really freaked out and called 911!!! Lol. That's all I could do. The lady at 911 gave me you guys number and I called and my technician was here in no time! He was knowledgeable and friendly and completed the repair very quickly. If I ever have plumbing issues again I will call them! Oh and my guy needs a raise!!
Daniel Stephens
9 months ago
Dustin came out and completed a job for us recently and he was excellent. He communicated what the issue was and how he would fix it. He tackled a fairly big job alone and even stayed late to complete the work.
Scheduling online was quick and easy. The technician was very professional. All repairs were completed and look very well done. Will use again.
Sarah Wojdyla
7 months ago
I had my pipe freeze and burst recently and I received recommendation for Greenwell Plumbing. I am pleased that I received the Adam as my tech. He was very explanatory and discussed things through with me. Adam was swift and precise with his repair. I will use their services again when in need and request Adam. Highly recommend their services!
I've used this company several times for various repairs and maintenance. They are always professional and provide quality service. 4/5 stars this time only because they forgot their usual courtesy call prior to arriving, otherwise I am again extremely satisfied with their work!
Dewey Holder
2 months ago
They came out on a Sunday and clean the roots out of my drain did a very good job was nice and personable and was well appreciated
calvin aldridge
3 months ago
tecs. were friendly, on time knowledgeble . they engaged me with eah step thy did to esolve the issue.
WILL use this company again.
Tom masterson
6 months ago
Sump pump replacement.. very professional and friendly.. will definitely use them for all my plumbing needs and will recommend them to friends and family
Georgetown Christian Old
a year ago
Lauren in the office was great! She took my information, and was able to give a same-day appointment to address a leak which had resulted in standing water. I was reassured right away. Luke called (as I was told the technician would by the office) on the way to the location. I had not waited long at all. He then arrived on time, and called me back with an exact assessment of the situation with accompanying estimate. Upon approval to proceed, he fixed the plumbing issue, and the situation was left far better than even the initial installation of the plumbing work. The whole process was so streamlined and professionally handled from start to finish. Billing was exactly as he said it would be up front, and I paid easily over the phone. I could not have asked for a better all-around experience, and was super-pleased and grateful.
Julia McMahan
2 years ago
Lucas and Izzy were quite friendly, courteous, and professional. Did an excellent job yesterday of repairing a small leak in a copper pipe elbow. However, the price was outrageous! $237 to replace about a 4 inch elbow section of copper pipe in an open basement area in about 30 minutes. Just spoke with the service manager today who offered an adjustment to a more reasonable price that I think is fair to both the company and us. Very much appreciate his understanding. Good resolution to achieve an on-going business relationship when plumbing services may be needed.
Susan Walker
4 months ago
Setting up the appointment was all online and super easy. Tim was extremely professional, helpful and passionate about delivering an exceptional level of customer service. I plan on using them for all my plumbing needs in the future.
Mary Anne Tonini
a year ago
Tommy was very helpful, curious and personable. He assessed the situation and communicated his thoughts and executed the clean out. I appreciated his attitude and workmanship. Thanks
Phillip Richey
3 years ago
Jeremiah, David and Zachary have all been very helpful. They were all very polite and professional and they all explained everything very well. They understood my frustrations with the major plumbing problem my house had and work to get it resolved. Thank you to them and Greenwell plumbing. The company has been great each time I’ve used them.
Jimmy Shanks from Greenwell Plumbing replaced my sewer line from the house to the road, and replaced my water line from the house to the meter. Jimmy did a great job, communicated well with me during the process, and was thorough. He left my yard in as good a shape as possible after all the digging, and cleaned up the sidewalk and the street. During the course of his work, he needed to remove my mailbox to repair the sewer line. He re-installed the mailbox before he left. We're super happy with his work.
Linda Warren
3 months ago
Levi was very polite and patient. His excellent service is greatly appreciated!
Will use this Company’s services again. Would recommend the Greenwell Company to
others.
Jordan Mclaughlin
6 months ago
The plumber that came out was extremely courteous and knowledgeable. Respectful of everything that he touched. The repairs were made swiftly and professionally.
Steve Rutherford
5 months ago
Garrett Stout done a quick installation and saved me from a big mess . It rained for 10 hours this day and the old sump pump had quit . So many thanks to Greenwell plumbing for a quick response . Thanks to Garrett for a job well done .
I cannot say enough good things about Austin Mathis. We had to have him back only one business day after he was here (for a separate issue) helping install our kitchen items. We found a leak because there was a water line on our basement bathroom ceiling. He was able to assess and detect where the leak was coming from (master bath toilet upstairs which is above the basement bathroom). He repaired the crack found in our toilet flange, likely caused by a heavy toilet and possible difficulty with initial installation (by my husband). He also fixed a leaky valve under the sink which we had also noticed in the same basement bathroom. He was on time, professional, reasonable, kind, and knowledgeable. We will continue to request him with any of our plumbing needs.
Jeff was very professional and explained everything about the procedure very thoroughly. Very positive experience!
Pam Photiadis
9 months ago
I called Greenwell when the water company informed us that we had a severe leak in our water line ..... Greenwell had Sawyer Thaxton on site within the hour to diagnose and plan the repair. The part was not available til Monday but he was repairing the line early Monday morning. I have used Greenwell for several years and have always had prompt, professional, high quality servi
David Patrick Burns
a year ago
Top notch company! Every person and every job has met or exceeded my expectations! This last job was a big one. We had a leak where the foundation had settled on the main line into the house. Ty, David and Sawyer were all great to work with and made our repair very quickly
Meredith Sleamaker
3 weeks ago
Stephen fixed our leak and was confident that it would last. I appreciated his detailed description of exactly what he was going to do and the options we had. He was polite and informative and the price was reasonable. Greenwell has impressed us twice now and we will stay will them for our plumbing needs.
Roger Smallwood
a month ago
They went above and beyond to get the work done in a timely manner.
How quickly they responded. Courtesy & informative on what was needed for the repair.
Aaron Jackson was very professional and courteous on his trip to repair my leak. Appreciate great workers like this. Great Job and very satisfied.
Thanks Ron
John Krysinski
2 months ago
Very respectful. Price way too high for the job. Not his fault. Hired a friend to fix toilet base issue for four times as less.
Our technician was very professional and explained everything in great detail. We couldn’t be happier with the work he performed.
Shelley Chinn
5 months ago
Thank you for quick and prompt service. I will definately use you again! :)
Lincoln Ottersbach
4 months ago
Very professional and walked me through the entire process. Would highly recommend.
jeff reinhardt
a year ago
Levi was prompt, courteous and professional. He went right to work and had the main house drain cleaned in a few minutes. He then used a pipe camera to quickly identify the fault. Once the fault was corrected, the drain worked as it should and all was well. The service provided was fantastic. This was my second experience with Greenwell plumbing and both have been excellent. I will call them again if I need plumbing services.
Chris Klapheke
4 days ago
Nick was awesome! He was quick, efficient and very knowledgeable.
patrick mcminn
8 months ago
This was my first time dealing with Nick Jones and I was ver impressed. I am a Project Manager and had a client that needed a water heater installation. I will definitely be asking for Nick on future projects. Great job. Thanks Nick.
Tyler very quickly fixed our issue and gave advice for the future. He was very polite and professional. I was happy to pay the price charged when he was finished, and I would not hesitate to recommend Tyler to family and friends.
Luke was able to address the issue and perform the repairs in a minimal amount of time.He was able to answer my questions and suggest ways to maintain a functional plumbing system at a reasonable cost.
Rachel Burris
3 weeks ago
They were able to schedule a repairman within a couple of hours. Once he arrived the work was done in a timely manner. This was not the first time we used Greenwell's. HIGHLY recommend them to anyone in need of a plumber.
Andy is awesome, I am always confident that when he comes here the job will be well done.
When we found our family in need of immediate and caring service, Greenwell Plumbing sent Josh and Tye. The team did am amazing job. Josh was very open in sharing information and keeping us abreast of the process. Tye provided insight to the company and shared their experience in handling our particular issue. We were Blessed by Josh and Tye with quick service and great customer service.
Angela Martinez
5 months ago
Absolutely the best!!! Greenwell got a good one when they hired him. Went above and beyond to get everything completed. Very professional and knowledgeable.
Raace Ewing
11 months ago
He was very professional and had a great sense of humor too. He knew that I knew nothing and wasn’t afraid to take the time to dumb things down for me so I could understand what was going on. Everytime I had a question he had an answer, even if I thought it was a dumb question to ask he provided excellent feedback and reassured me every step of the way. I’d recommend having him again if possible.
austin mathis
2 months ago
HVAC Technicians James and Drew were top notch. I had some updates done to my hvac system and they were very kind, courteous, and professional. Could not have asked for a better company to work on my home. They also did duct cleaning throughout my entire home and I can already feel a difference. Highly recommend greenwell plumbing for your hvac and plumbing needs!
John Finnegan
2 years ago
My hot water heater was super heating water, then tripping the relay on the tank. At first it was intermittent, with long times before doing it again. I would just reset it. Recently it was happening daily. Jesse Mason, from Greenwell Plumbing, came and assessed the situation and we decided to replace the upper thermostat. He was prompt, courteous, knowledgeable and let me know every step of the way what he was doing and why. I greatly appreciated that. Highly recommend Greenwell and if you can have Jesse, ask for him! I'm sure that all of their folks are great. This is my second use of Greenwell and I'm as pleased this time as I was in 2010!
Tim Ruble was incredibly polite and informative when he came to our home this evening. He got the job done and made sure we understood everything in detail. We’re 1st time home owners and we’re nervous about needing our 1st big repairs, he made it easy and affordable. Thank you for coming out after hours! Thank you Greenwell Plumbing for offering 1st time costumers coupons as well!!
Melinda Dorman
3 months ago
Tim and Eric were very professional. They called before they came, arrived on time, explained everything, and cleaned up their mess before they left. I do think they charge more than other plumbers around but for the convenience of making appointments to the professionalism of the employees, I still give them 5 stars. I hope they are compensating their employees and apprentices appropriately.
Spoke with Lauren, she set up my appointment was very friendly. Levi was very friendly as well. Recommend Greenwell Plumbing!
Excellent professionals. They search and find your problem and fix it instantly. Very kind and respectful. 100% recommended.
Thank you Lucas and Mike!
Installer, Tyler did a great job. Ran into problems due to crossed 2x4's in wall that he had to run a gas line through. He communicated very well my options, he carried out my directions without any complaining. He went about fixing the problem, even though it took extra time. I was not charged for this extra time. Would definitely use Greenwell plumbing again without hesitation.
michael walker
3 months ago
Very professional and responsive and reasonable on the price. I will definitely use Greenwell plumbing in the future
Jesse Mason is our go to plumber. All the work he has done for us is beyond exemplary. We know we can trust him in our home and that he will always do the job efficiently and effectively. Five star all the way.
Bailey Smothers
a year ago
Dylan was very respectful and a gentleman. When we let Greenwell know we needed some repair work done to our water heater he was at the store right away. We appreciate him and the Greenwell family for coming out when we needed help. Always trusting Dylan and the Greenwell company with any future repairs needed.
Plumber was excellent and did an amazing job installing a new water heater, water softener and multiple shutoffs for me. I’ll definitely use him again.
Victoria Semones
3 weeks ago
My plumber, Nathan S. was great. The only negative thing was the cost.. The price seemed high for swapping out a kitchen sink when i bought my own sink.
Jennifer Lancaster
3 months ago
Needed our sink, disposal and dishwasher disconnected before putting in new cabinets. He was on time, polite, professional and took time to explain the process, and answer any questions I had. Highly recommend!
Dustin is the technician that performed services. He is totally amazing at explaining thoroughly, what is wrong and what needs to happen. The work he completed was above all expectations. Thank you Greenwell Plumbing, and as you know, Dustin is a keeper
Steven Garcia
3 weeks ago
Having something back up when you have OCD isn't easy. Not only did Andy fix my problem he also left my place as clean as it was when he entered.
Austin was great! He fixed the problem and was very polite and professional while here. Thanks Greenwell! You have the best technicians. Service is always excellent.
Derek Duckett was so helpful and kind. He solved the problem quickly and professionally. I highly recommend him and Greenwell Plumbing.
Very good job! Luke was very professional and did a nice job. Highly recommend.
The team was tenacious and communicative. We appreciated how thorough they were
David Bascur
4 months ago
Great Work, excellent communication and very professional. We will use their services again. Thanks Greenwell!
Dwayne Eccleston
a month ago
Jonathan and his apprentice Andrew were very clear and explained what I needed to have my water softener installed. After the installation Jonathan flushed the resin tank and purged out the cold water lines, then throughly explained how to operate the shut off and bypass valves. It was nice for this Army veteran having a Marine veteran install my water softener. We had a lot of typical jokes that the branches of U.S Military uses against each other. Overall well pleased and will use Greenwell Plumbing again, and request the Marine Devil Dog to complete my service.
Guys showed up early. They gave good service and clearly explained everything they did and observed.
Tim was one of the best service providers that’s ever came into my home, knowledgeable, courteous and an all around class act. Prices wasn’t bad either. Will use again!
Tommy was very professional and explained everything going on to me with pricing up front. I really appreciate the quick response! Called around 7a and he showed up at noon. Very quickly figured out the problem and went to work. Would recommend to anyone.
Tim went above and beyond to replace a 60+yr old shower faucet for me. He encountered many challenges, but worked until he found a solution
Jason Saylor
8 months ago
The technician, Tyler, was great! Very personable, knowledgeable, and expeditious. Green well isn’t the cheapest, but people like Tyler make them worth it!
Andre did a great job and was very pleasant and helpful, completing the work in a timely manner.
Very hard working and professional!Had to work many hours to repair our sewer line.Would definitely call Greenwell for any future plumbingIssues! Yard was raked and was ready for grass seed.Eric kept us informed of progress during the day, he wasGreat!
Steve Schmelz
3 months ago
Andy and Ethan were very thorough and professional. They answered all of my questions and concerns. I would recommend their services to anyone. It was a pleasure dealing with them.
Michael Lee Lowell
4 months ago
Drew and James were very friendly, knowledgeable and courteous. They both did their job extremely well. In my opinion Greenwell Plumming is extremely fortunate to have these young men working for them. No I'm not related to them.
We always use Greenwell and are always pleased with their service. Monday's experience was even better than usual. Dustin called me to let me know he was on his way and he was right on time. We had 3 different issues that needed to be addressed and Dustin took care of all 3. He first gave me the estimate for each job and then completed them. Each time he carefully explained WHAT he was doing and WHY he needed to do it. Dustin was very professional and I felt like he was very concerned with my satisfaction. I would highly recommend Greenwell Plumbing and Dustin to anyone.
Connie McKinley-Galdos
a year ago
Adam worked diligently for five hours trying to figure out how to fix our cracked soil line and the connecting pipe from the kitchen that drained into the soil line. He had go into the crawl space under the house to do part of the repair. He used no protective cardboard or anything on the floor or shoe covering protection, and walked in and out of our house many times, getting waste water and wet, moldy drywall residue on our carpeting from the basement, up the stairs, and into our living room. After I thought the repair was finished, he discovered he needed another part and left to get it. He had already had me run water and flush the toilet to check for leaks before he left. No leaks were detected, but he was not satisfied with the repair so he left to get another part. He failed to notify me he had removed the first repair before he left, so since I had waited hours and hours with no restroom facilities, I used the bathroom and flushed, which sent more water into the basement floor. When I discovered the water, I placed a rolled up towel on the floor as a water barrier. When he returned, we had to find boxes out of our garage to put down on the floor for him to stand on, or he would have stood in that and then walked through our home again. The repair seems to be working so far, and Adam was very personable and didn't give up on what must have been a difficult job, but I am very disappointed in our possibly ruined carpeting now that it has mold, drywall mush, and sewage water tracked on it. PVC pipe materials were also thrown into our front yard and left that we had to pick up. I have never had this happen before and have been a loyal Greenwell Plumbing customer for years without a problem.
Slim Whitman
7 months ago
Nick was excellent. Professional and courteous, and knows what he's doing. He found a much less intrusive and destructive solution for our burst water line behind wall in our newly renovated basement than we had feared might be necessary before he came. So grateful.
He was very knowledgeable and provided options and educated on possibilities as to what the problem(s) were. We were very satisfied with his service, and will continue to use Greenwell in the future.On a personal note, we always appreciate when people come into our home and are genuinely friendly with our kids. We all enjoyed the time he spent with us between talking with the kids and with my husband and I. Thanks again!
Jonathon was very kind and did a good job. Thank you so much.
We have had them out twice for 2 separate items. First for plumbing install for a new area we were renovating and the second for a hot water heater repair. They were punctual, polite, fairly priced, and incredibly professional. They are absolutely worth the money. Highly recommend.
Neil McClure
5 months ago
My repairman, Nick Jones, was knowledgeable, professional and friendly. He was able to quickly diagnosis, explain and fix my issue. I highly recommend Greenwell Plumbing to anyone looking for service and will to my friends and family.
Mark McCafferty
4 months ago
Very Knowledgeable and friendly. Diagnosed the problem area and fixed it. Would use them again.
Luke was responsive and professional. Did a great job in a short amount of time. Very pleased with the results of his service.
Michael Ellis
11 months ago
Jimmy called in advance and arrived on time .No water leak was detected and options for repair were discussed if one is eventually detected. He y asked questions and allowed me to explain what I felt they might need to to do next. My house is 70 years old..water line almost as old. He listened as I offered information about what I knew of it..as well as my suggestions on what I was willing to be accomplished to resolve my issue. I appreciated the opportunity offered to discuss additional work while they were on site. I'll rely upon this company in the future for any plumbing issues for sure.
Shelly Bisinger
a month ago
Ethan was amazing. He was professional and handled himself very well. I wish he could respond to all of our plumbing needs.
Greenwell plumbing is amazing. Im always able to schedule quick appointments, even same or next day! Both of the plumbers we’ve used were so friendly and knowledgeable and kept a clean work space. Will will use Greenwell for all of our future plumbing needs.
Greenwell always does an excellent job! Zachary was courteous and a consummate professional, and our clogged sink is now working perfectly. We couldn't have asked for a better experience.
Jamie Wilson
7 months ago
Steven was great at communicating from the time he was on his way, during his stay and after he left. His professionalism is top notch. He provided service at my place of employment and mothers home.
Steven was awesome!
Sarah Faulstick
a month ago
We have used Greenwell Plumbing several times. They have always been quick to respond and do a great job fixing the problem. Very professional.
Jaggers Jaggers
2 months ago
I have used them twice the first time was for a hot water tank service and fabulous. The techs were speedy, kind, and very patient to explain everything. This second time was to service my AC and it wasnt the same experience starting with a service window of 10am-5pm. I understand service windows and having some jobs that could take longer or shorter but thats an entire day service window with zero update.
Vivianne Lewis
9 months ago
Changed whole house water filter & capped off soap dispenser on kitchen sink. Excellent service. Professional & prompt. Highly recommend him.
Levi, the technician, was very thorough. He explained what he was going to do, the cost and result. He even took the extra step in contacting the city about their portion of the problem. Thank you, Levi and Greenwell Plumbing
Dylan was very professional and knowledgeable. He got about what need to be done and did so in timely manner. He gave me estimate on new water heater and installation and end up price was same. Very satisfied with his service. Thx Greenwell for having competent people in your organization.
Dustin was professional and knowledgeable. He eased my worries with his explanations and advice. I recommend Dustin and Greenwell for any plumbing issues.
Melissa Eldridge
4 months ago
I had to wait one week for the first available appointment. When the plumber did come out, he did not wear shoe covers, did not investigate anything (clean out valve, septic, etc) just assumed roots and then quoted me anywhere from 500 - 800 and guess what? Roots ended up not even being the issue once I got a second opinion. And now they are spamming my inbox everyday with various emails and newsletters. There's better out there.
Mr. Duckett was very professional, explained what he was going to do, and got our drain cleared out in no time. He cleaned up the bathroom nicely, too.
Kentucky Bluegrass Properties LLC
2 weeks ago
AUSTIN MATHIS was our technician and he did a fantastic job. Everything was explained clearly and accurately as to what needed to be done to replace drain stopper and update our plumbing in the bathtub/shower in one of our rental properties. We also had him fix a plumbing issue under our kitchen sink that a previous contractor did incorrectly. He cleaned up everything after the job was complete. He showed up to do the estimate and the work on time and was very professional and friendly.
Charles Domalewski
a year ago
Crew was very efficient with the work and flexible about household needs while work was being done. Great crew of professionals! Support staff is available 24/7 very courteous and knowledgeable over the phone.
markthecenturion
2 months ago
The technician was very honest and informative. He even told me that I could probably do the project I was looking at myself. Other companies said it couldn't be done and wanted to do more extensive and expensive work.
We had a wonderful experience with this company. The technician we had was Toledo. He did a great job explaining everything to us about the job, he kept us informed during the job and (despite it turning out to be a much bigger job than we thought it would be) he got everything done fast. It was an easy process for us.
TIM RUBLE did a great job from explaining things for me to understand, giving sound advice, job completion and just being a good friendly guy. Moving forward Greenwell will handle all my plumbing needs.
Robert Heinz
2 months ago
Nick was thorough and provided a number of options for completing the work. He’s also personable as well as technically competent.
General Manager
3 months ago
Derek was very professional and he was on time also.Communicated with me on different aspects of repairs he performed. I highly recommend this company for your commercial/residential plumbing needs.
Melinda Denton
3 weeks ago
Very thorough at what they do! Super pleased with service and arrival time from the time I called. Good job! Would definitely recommend!
Nancy Campbell
3 months ago
He did a very good job locating the gas leaks and making the repairs. Very professional.
Nicole Mitchell
5 months ago
Levi was great! Very informative and helpful! Did not take long at all to help out with the plumbing issues that I was having. And he got here fast to assist!
Victoria Kroeker
a year ago
Dylan was really nice confident and spoke to me like a real person. Answered any questions patiently and informative. He explained what he did and how. Was punctual. Very polite , courteous, and helpful. Will definitely call if I need more work done in my house.
Matthew Bonfer
3 months ago
Samuel Foster was extremely knowledgeable about the problem. I was more than pleased with his integrity regarding the issue. What I thought was going to be something larger, he verbalized several different potential problems, troubleshooting each. Problem was corrected within an hour.
steven quinn
4 months ago
Levi was friendly, knowledgeable and professional. He called 15 minutes before arriving which we appreciated. Updating review: after Levi explained our options, pricing and even financing to us, we decided to go ahead and have a ten foot section of outdoor sewage pipe replaced; costly right now- but hopefully saving us from spending more in the future. The guys that came out had to cut out a portion of our driveway and dig a trench to get access to the offending pipes- top tier guys! Whenever our driveway was installed, someone made the decision that this thing was to outlive its current residents, the next residents and possibly the next five generations. Even after a job that seemed simple enough on the surface, taking them well into the night, far longer than they'd anticipated, they were both friendly and professional, with an upbeat attitude after a crazy long work day and hours of hard work! I'd specifically like to give Andre a shout out just for being a really positive, happy kind of guy! his coworker was pretty cool too, but i can't remember his name.
Amanda Patton
9 months ago
Tyler did an amazing job. While he was working at our house, we had a flood. He figured that out for us, and then he advised us how to fix that too. Then, there were a few small things that he went ahead and fixed for us
Shelley Hall
6 months ago
Attention Jason, Kenneth did an amazing job and went above and beyond to clean out the blockage in my main sewer line and save us some $$. He could’ve easily said we need to dig and charged us a ton of money to do so, but instead he exhausted all options and was able to clear the clog without digging. That’s good, honest workmanship and I really appreciate that. Plus he’s a super nice guy. Thanks, Kenneth.
Requested an onsite visit for a water heater issue, the rep I first spoke with was great, got a time setup for me. On the day of the visit I was given a 10a-2p time frame for the plumber to stop by. 2pm showed up and no visit, I was notified that I wasn't forgotten and the plumber was still coming by but something came up with him, which I appreciated but was still raising an eyebrow to because of the time frame. Cut to 5:30pm, the guy stopped by. I met him at the driveway and saw he wasn't wearing a mask, I offered one to him and his body language and comment under his breath implied he wasn't into it, which with all do respect shouldn't be a consideration. There's a pandemic and you're coming into my house, please be considerate.Once inside he spent 15 min looking at my water heater, tested my water pressure and told me to ask the water heater company to ship a part (which I was later on hold for an hour getting), and that he'd get me a quote for parts and labor via email and he left. Felt like it was a Friday and someone wanted to go home and I was the last stop on his list.Never got a quote so I went with another plumbing company who told me his suggestion with the water heater part replacement wasn't necessary, and they were able to fix my issues the same day they stopped by.I'm sure Greenwell may be able to perform good work, but it wasn't their finest moment with me.
Chelsea shiana
a year ago
First time my husband and I have ever hired a plumber, and if we ever need one again we will without a doubt reach out to this company and specifically ask for Sam! We had a shower faucet emergency and received prompt service! With a great price! Also his customer service skills were impeccable. He turned a very stressful situation around very quickly.Thanks Sam. Also Erica in customer service was extremely kind!
Paul Stachewicz
a year ago
Dustin Nevil did a wonderful job with a recent water heater issue. He came out, evaluated the situation and gave some suggestions along with explaining the whys. He then proceeded to replace the water heater and correct some pressure issues. I’ll request Dustin again.
Steven was our technician. He was friendly, as well as very knowledgeable & efficient on the repair & replacement of our 2nd hot water heater. We’ve used Greenwell Plumbing twice to replace both of our older hot water heaters within the last year & a half.We are very satisfied with the service of this company and the quick response time in getting a technician to us within 24 hours- but especially so with the above & beyond professionalism of Steven to do things properly. He even performed a slight correction in the connecting line between the two hot water heaters left from the prior technician.
Tyler was courteous knowledgeable and did a great job in repairing what I needed repaired.
Kimberly LaMaster
4 weeks ago
Nate and Jacob did an excellent job fixing our water leak! They were very professional and explained everything to us. They went the extra mile by doing their best not to damage the yard too bad, considering our circumstances. They treated the project like it was their own. Thanks guys, you both did a job well done. :)
Trisha McIntyre
2 months ago
Mike is 100% the guy you want representing your company. One of the best service visits I've ever had. Provided insight and education on my system, explaining everything and my options. Felt very empowered to make future decisions. Looking forward to our future service visits with the company. Feeling in good hands. Very happy with our results.
Both were professional and courteous. They completed the task requested.
Very professional and informative. We were given a quote on a whole home water filter system and was able to get it installed only 2 days later! Jeremiah was very honest about the systems and did a lot of research for us. Great customer service!
Dylan our service technician was excellent! He was courteous, prompt and attentive and completed the job well done.
Thank you!
Kyle was extremely professional and knowledgeable, took the time to explain what needed to be done. I would recommend Greenwell Heating and Air and Kyle. Will most definitely be a repeat customer if ever needed.
Jeff did a great job in working hard to troubleshoot a sticky issue with a potential leak in our water heater. He was patient, taking the time to answer all of my questions and listening to the steps that I had taken to this point. He did all that he could do for this visit and I am confident that the issue will be resolved to my complete satisfaction.
Tyler was very professional, he let me know what he was going to do before the actual work was done. I would recommend him to anybody that asked.
Very pleased with the work that was done and all the information that Dylan provided us with. We will recommend this company to others.
Yolanda Burton
9 months ago
Tylor was prompt, wore booties upon coming into our home. Very polite and listened to our concerns. He explained his findings and the remedy to fixing the issue. I would highly recommend Tylor.
Shayna Riley
5 months ago
Called around 9:45 for a service. Tyler was out to my house within 30 minutes of the call, issue was resolved and he was gone by 10:30. - A Bath and Bodyworks perfume lid had fallen into the toilet and gotten flushed.
Barbara Hayes
3 months ago
Austin was professional and polite. He explained my options well and I am so super pleased to have hot water back in my life.
Carolyn Laugherty
9 months ago
Tenant texted drain stopped up. I called Greenwell at 5pm and got an appointment for 9 am the next day. Zach showed up and solved the problem. I’m happy and my tenant had a big smile. Good day!!
Tyler was the greatest. It took awhile because there were previous problems he had to fix, but A+! You guys were recommended to us and you did not disappoint! Thank you
Dennis Griffin
a month ago
They did a great job, very polite and friendly. Thanks
This was an unexpected breakdown, but they were here the very next day and completed the installation of the new water heater in one sitting, even correcting additional problems in the old plumbing. I am very pleased with the service and professionalism
Jeff and Alex are excellent representatives of your business. They are skilled professionals who provide superior customer service and are a pleasure to deal with. A very positive experience from beginning to end!
Technician Luke arrived on scene, professional and courteous as always. Diagnosed the problem, went over options, and got to work. Removed a faulty garbage disposal and replaced in about 1 hour! This is why I continue to use Greenwell plumbing and recommend my friends do as well. Thanks for the prompt service.
Johnetta Cross
a year ago
The job has not been scheduled yet, but David (technician) was very knowledgeable and friendly.He explained everything he plans to do,from drawing up the plans and submitting them.David was very neat and polite.
Timothy and his assistant, Nick, worked their butts off for an entire work day to completely transform my water lines in the basement of my new home. It looks like I renovated the basement but it’s really just new pipes! Their work was amazing and I can’t get over how much they did and for the price. I will definitely be using Greenwell for the rest of forever now that I am a homeowner. What an incredible blessing to start things off like that with home repairs!!!! They were both incredibly kind and just all around good people. (I used Greenwell to replace several 100 year old cast iron pipes, galvanized pipes and a 30 year old water heater for reference).
Derek Sanders
11 months ago
Greenwell Plumbing was very professional! Tyler worked quickly and explained the process as he went along. I would definitely recommend them for your pumping needs.
Rhonda Owens
8 months ago
Nick did a wonderful job keeping us informed with each job. He was polite, considerate, and courteous. Without hesitation we will request him again.
Amanda Jones
11 months ago
At first we was delighted :) as we thought our leak from our tub was fixed but soon realized the next day was leaking ALOT more during shower and bath. Sam Foster was the technician. He seemed to be very informed but had called 2 hours after we informed Greenwell plumbing bout our leak that it was infact most likely a unrelated issue ( but you wouldn't know that without looking) he then went on and said we need a new tub.. repeatedly.. We know that. But as of right now just was trying to stop the leaks. At that point he said he would charge us after hours price, and labor but the leak wasn't fixed correctly? Doesn't seem fair? We aren't plumbers . But if someone fixes your leak and it's leaking more... I think it's their fault. So we declined the visit. We just wanted to stop a leak is all. After $400.00 the leak should be fixed. I think that looks better for business. Thank you ..
Sawyer was courteous and polite. A hard worker. Had a new drain put in the crawlspace. Easy to do business with and worked with us on a price.
Have used them before and we are repeat customers now. Teresa in the office is so nice and friendly. Kept us up to date on arrival time.
Gordon Kushner
4 months ago
This is the second time we've used Greenwell and both times got professional and high-quality service.They gave me three estimates for repair, replacement and high-end replacement. The job from start to finish (including a trip to pick up the new water heater) was three hours.
Ben Guilford
7 months ago
Tim and associate were great to work with. Explained everything very well and answered all of my questions with confidence. The repair was completed and everything was cleaned up better than what they walked into.
Marilyn OShea
8 months ago
I was relieved to have Nathan, locate the problem & work at the resolution until it was completed. He tested several times to assure that the problem was corrected. Nathan did NOT letthe snowy, cold, windy weather hamper his work. Good job!!!
Outstanding service, great guy, very concerned and responsive to my concerns. Would highly recommend to anyone needing this service.
Jordan Harvey
10 months ago
We have used Greenwell HVAC and Plumbing Services several times over the last month after the purchase of a new home. Shout out to to David (HVAC) and Tyler (Plumbing) who have been amazing to work with start to finish. We had a few weird and complex issues - both of these men have been incredible in sorting them out. Highly recommend Greenwell for both HVAC and Plumbing!
From start to finish this was a great experience. Levi was awesome. He got right to work diagnosing the problem and formulated a plan that requires a second day of work tomorrow. We are looking forward to seeing this project through. We know we are in good hands with the capable staff of Greenwell Plumbing.
My dad and I both have used them many times over the years and never had a bad experience. They show up when they say they are and take extra care in making sure you have a good experience with their product and their work.
Mateo Wilhelm
7 months ago
I stringy do not recommend calling this company. Spoke with their after hours dispatch who assured me a technician would be onsite in 2 hours. No one called or showed up. I reached out the following day and they could not explain why no one was dispatched.If you have a true emergency do not call this company.
Dennis Smith
10 months ago
Tyler Mosby was polite and professional.My water heater was not lighting or operating properly.After some tries and extra thought, he pulled out a trick up his sleeve.He got it lit and operating correctly.We are totally satisfied and will refer Greenwell Plumbing to our friends and family in the future.Thanks again Tyler.Sincerely, Dennis Smith
Tim and his crew completely redid our plumbing system for us, from the ground up. They had our best interest at heart, kept us updated on everything, did their best to take the weight off our shoulders. Oh! and were great with the animals, thats always a plus! Strongly recommend them and we will be using them again if we ever need it!
I was very pleased with Tim and Jeff! Tim kept me in the loop as to what they were doing and their work is very professional. I highly recommend these men and Greenwell Plumbing. I rechecked the work this morning, and no more leaks. Fantastic work men!!Stan CarrollP.S. Very happy with their work
Greenwell Plumbing is great! They were able to get someone out to my house same day!David was my plumber and he was top notch! Very professional, polite, and efficient. He answered my questions and diagnosed and fixed my problem quickly. Thank you so much!
Jeff was very professional. He came prepared for the job, but when things didn't work out the way he thought, he figured out a way to make it work. My water was only off for a short time, and he did not damage any tile as some other plumbers suggested would happen. He finished in a timely manner, and cleaned up the mess. I am very pleased with the experience.
Melodie Shultz
a week ago
Nathan came and gave me a quote for my needs and did an excellent job. Thank you!
Laura Rubison
2 months ago
Installed high end complicated bidet. Right on time, polite, personable, professional. Highly recommend
Did a great and thorough job. Pleasant, informative and professional!
Derek Duckett was very friendly and out going. We need more people like him that come into our homes and do what they do. He was very professional and explained everything he was doing. I highly recommend Greenwell Plumbing and Derek to fix all your plumbing issues.
Melissa Wilson
10 months ago
Aaron was very professional. He communicated to me everything that he was going to do. He made me feel comfortable and represented Greenwell Plumbing very well. Greenwell has been my go to for over 15 years.
We originally had Greenwell Plumbing out to fix some problems our remodeling Contractor neglected and refused to fix. The technician was able to take care of everything and done professionally. Couple years later, a leak sprung under our bathtub/slab. The first tech on-site realized the job could involve excavation to fix so we rescheduled someone to give us an estimate to fix. The estimator was able to look further to find and fix the problem with no excavation or anything. He showed me where the Contractor again failed us again by the way they originally installed it and was easily able to fix the problem.I highly recommend calling Greenwell if you are unsure your current plumber is doing the job the right way or for any plumbing problems. They are great and very professional.
Randy Harrawood
2 years ago
Fair price, easy to schedule, Timothy Kunz was professional and knowledgeable showed concern over getting the work done right. He emphasized that there work is guaranteed and they will resolve any problems that arise. The young man that assisted him was courteous and helpful.
Jacob Hoffmann
2 months ago
Had an issue with a leaking faucet. Tyler quickly diagnosed and resolved the issue in a very efficient and professional manner. He was very communicative and answered any questions I had. Highly recommend.
Mario Canizales
3 months ago
Could not have asked for a better company for my plumbing needs.Austin Mathis did an awesome job.
Elizabeth Kuper
a year ago
(3) Robby was on time. He was very professional and knew what he was doing. He fixed our issue and left us with a warm home. I would completely call Greenwell Plumbing and their team to do any job I needed.(2) Tim came in I explained what we had been told needed to be done. He did it in a timely manner. He is a great asset to Greenwell Plumbing. He has been to us twice and always professional, polite and has no problem getting the job done. (1) Tim my technician was polite and upfront and professional. He did a great job. He started with the lesser of the possibilities to fix our problem and it worked. Had he not been honest we could have paid a lot of money for something that was a less expensive problem. Thank you Tim and Greenwell Plumbing. We will use again and will certainly reccomend you to others for services.Thank you once againGail Kuper
I called Greenwell Plumbing to service my water heater. Tyler M. fixed it and did an excellent job.He explained what needed to be fixed, what parts were required and I paid $330 for parts and labor. He also completed the job in about 2 hours.He even gave me an estimate for a future shower head replacement. Tyler was very nice, professional and efficient.I will definitely use Greenwell Plumbing again in the future. Thank you for fixing my water heater at a reasonable price with same day service.Audra B
Elizabeth Stout
4 months ago
Luke was very polite and respectful at all times.He did not waste time.He kept in tact with the company and did a very good job.I am very proud to have had him as my tech.Elizabeth Stout
darilynne Klockmann
3 months ago
Austin was very personable young man that did a very good job. I recommend him and Greenwell highly.
Adam Mitchell
2 years ago
The window given to come to the house to repair a clogged kitchen sink was 10-12. The plumber called at 3pm 3 times while I was in a meeting and could not answer. After leaving the meeting and calling him back he told me he was about to go somewhere else because I did not answer. I asked about the window he was supposed to be at our house and he said the previous appt ran over. No apology, no effort or call to let us know he was going to be late. His attitude was almost like I should be grateful he’s coming at all because I couldn’t answer my phone for 30 minutes 3 hours after he missed the window. Of course at that point in the day no one else is going to be able to come out either so no choice but to have him come back it then. Grease was in line and had to fished. Around 250 dollars for that. It does however drain now. I just felt like the professionalism was as pretty lacking and technician was borderline rude.
Jeremy Bodkin
a month ago
Luke Kaptain was very professional and went above and beyond to fix the leaking pipes and replace my water heater. I would highly recommend Greenwell Plumbing.
Dorothy Hickerson
3 months ago
The service representative was extremely professional and responsive. He worked diligently and identified a leak that we did not know was present. The quote was reasonable and we will use them in the future.
John T. did an excellent job. Very professional from the word go. If we need additional work done, we will ask for him.
Roger and Marsha Ellis
Mar concessions Smokehousengrill
3 months ago
Can't say enough good things about greenwell! They showed up on time, ran into multiple issues that wasn't their fault and STILL honored their quote! They were here 3 different days trying to get us lined out, numerous hours and didn't stop until it was fixed! Highly recommend!
Jody Gillenwater
3 months ago
Samuel and his apprentice were both great, They explained everything to me and performed all services quickly and efficiently. I'll definitely be calling them again for service to my home systems!
Jeff Buskirk
2 months ago
The technician Jeff was great as he gave us an update when he was coming and also when he got to our house. Jeff was very courteous along with his assistant as they wore shoe covers and explained everything before beginning the job. We have used greenwell plumbing before and are very pleased with this service today as I told Jeff this is why we will continue to use your service. Overall A+ All The Way around. Give that man a kudos next time you see him.
When I got up that morning we did not have hot water. Water was coming out the top of the unit. By that afternoon we had a new water heater installed. Collin and Dusty were very professional in how they approached and completed their work. We could not be more pleased with the results.
J Flem (Murmur71)
4 months ago
Plumbing back up into tubs and toilets when using washer. Dustin did an awesome job making me understand the current issue and how I could proceed.
The 2 workers from Greenwell informed us they were no longer working with REMC. That is confusing! Does Greenwell work with REMC? As far as value and quality, I have nothing to compare.
Tabitha Graham
3 months ago
A 10 for Sawyer Thixton for going above and beyond. The job was a complete disaster and we appreciate the extra step you took for us. THANK YOU!
Tabitha Graham
Technician was exceedingly far above in terms of his professionalism, courtesy, expertise, and knowledgeable recommendations for the issue I was experiencing. He installed a new sump pump along with a water siphon pump. Works beautifully! Very impressed with Greenwell.
katherine renwick
3 weeks ago
Jeff was amazing. Helped me figure out my options and was patient and kind with my worries about how to resolve my waterheater issues. I really appreciate his work, patients, and made sure to respect the property. I will definitely request him for any future plumbing issues in the future
Sunday broadus
2 months ago
Andrew was very helpful and accommodating. Very pleasant young man. I would recommend this company to anyone looking for plumbing needs.
levi vandygriff
a month ago
Drew was awesome. Install was quick and easy. Recommend using these guys for any of your plumbing or HVAC needs
I had a burst pipe and they were very responsive and arrived ASAP. The technician called before arrival to let us know he was on his way. Once there, he assessed the issue, took pictures and repaired quickly. I have used Greenwell in the past and I am always pleased with their response. Thank you very much!
Mary Cain Dishman
a year ago
Austin quoted the price and explained in detail his findings before he started the work to unclog the pipes. I had to call them again 5 days later due to the same problem. Derek came out and agreed with Austin as they explained that the pipes needed to be replaced with different connectors to eliminate the problem. Jeff and Jonathan completed the installation of new pipes with the proper connectors and a clean out drain. Very pleased with Greenwell Plumbing and the technicians. 🙂
Earlier today, I had Greenwell Plumbing out for a hydrant/spigot replacement. After they left, our home lost all water pressure. I called back to get someone back out. Another employee arrived, let me explain what happened, and quickly found the problem. He fixed it, no charge.I am so impressed with this company! I will recommend them to anyone who needs a GOOD, reliable plumber!
ben reinhart
7 months ago
Spent two weeks trying to get them to communicate the needs for the job and get a team scheduled.They finally scheduled me and they canceled due to rain, where it only lightly rained for short period of time and the job still easily could have been completed.They rarely return calls.
We are so pleased with the service that we received! Very knowledgeable and professional plumbing. I couldn't believe how fast a problem became no problem at all. I can rest easily knowing that Team Greenwell has my back. Zachary is a pro on top of being such a kind person. Take those 5 stars and double them! Thank you.
Very satisfied both times I have required their services. 1st time was for our water heater in April. Austin did a great job. 2nd time was for an outdoor sewer line issue. Levi did a great job.
Andy and his team did a great job. Only wanted to scope a sewer but they found a cracked pipe. Did a great job diagnosing the exact area and cutting out the line and replacing the shattered pipe. Really appreciate how great the guys were getting through the entire situation.
James Seehase
7 months ago
Dylan was very professional and gave me several options. He had a solution for all of the issues I had. Good kid.
Kathleen Loerch
6 months ago
First of all, I want to thank Jeff Lemke and his apprentice, who were very cordial and did good work (as far as I can tell). I especially appreciated that Jeff took the time to show me some of the features of the water heater he installed for me. I have no complaint with the tradesmen who did the actual work in my home, nor am I necessarily doubting the value of that work.With that said, my experience with the company's customer service was pretty poor. When I called to schedule an appointment, I asked for an estimate (with the understanding that it's just that: an estimate). I was told they couldn't provide one. Since it was a holiday and many plumbers weren't readily available (especially after the big freeze that affected so many people's pipes), I did proceed with making an appointment despite this.When the plumber arrived at my door, I expected to be given an hourly rate with an estimation for the repair. Instead, I was given a flat rate. Why couldn't the call center representative provide that to me when I was arranging the appointment? The price gave me sticker shock. But I was on day three of no hot water in winter, plus I knew it wouldn't be easy or quick to hire someone else, so I authorized the repairs.The invoice was not itemized. I was charged $524 for a water heater installation and $254 for a kitchen faucet installation. I provided both the faucet and water heater myself, this was only for labor. They arrived at my home at 3:30, began work around 3:45 and completed the work by 6:30. Without considering the additional material and fuel surcharge costs, that's $778 for 3 hours (rounded up) of work or $259 per hour.I wanted to better understand what seemed to me a very high price, so after the fact, I called the company to ask about the pricing. I also wanted to know why nobody could give me an estimate up front. I was told the people in their call center do not have any access to pricing. I requested to speak to someone a bit higher up the chain and was passed to a client relations manager. I wasn't satisfied with her attempt to explain, so I asked if I could speak to the general manager. She said she would have him call me back that day, the next day at the latest. When I received no call, I made several attempts to get back in touch and inquire the following week. I say several because at least three of my calls dropped, so I had to call back and start over. The most recent rep I spoke to said she would have someone call me back the same day.Instead, I received an email from the client relations manager which said they couldn't give me a discount or refund. That wasn't necessarily what I was seeking. First and foremost, I wanted to understand the pricing. I wanted an explanation about the refusal to provide an estimate over the phone if they were going to use a flat rate regardless of complexity and time. This did not make sense to me and felt a bit underhanded. I just want honesty, integrity and transparency when I'm in a bad situation and need a professional's help.Nobody at the company could take the time for a conversation to help me better understand. I found the whole customer service experience very poor. The pricing seems a little outrageous too, although maybe I wouldn't feel that way if I understood why I was paying $259 an hour. The biggest pain point, though, was the refusal to provide any kind of estimate when there was always going to be a flat rate. That is disingenuous at best, predatory at worst.
ThatGuyJustin81
3 months ago
Derek was probably one of the most down to earth techs I have ever dealt with. He was super informative and walked me through the problem and easy solutions to help maintain my sewer line and drains. Thanks for everything!
Adam arrived timely and went to work installing the projects above. He was very thorough, except, when hooking up the water lines. The hot water line is connected to the cold water and vice versa. I've tried to adapt, but haven't yet. I guess I need to call for service to fix this small problem. Overall, I think Adam did a great job.
I can't say thank you enough to Nathan Shepherd for all the hard work, quick responses, great advice and helping out my Dad who is a Disabled Vietnam Vet. Nathan went above & beyond with his work, super friendly, professional and knew exactly what was needed and how to make it happen! I HIGHLY recommend Greenwell and Nathan, seems like no job is too tough for these guys! Thank you again, will definitely ask for you again in the future when needed. Thanks again!!!
Ray Gilliland
5 months ago
Kyle Clark and his helper Sid are some of the most thorough HVAC service persons I have ever dealt with. They work as a great team working on the furnaces at Fisherville Baptist Church. Kyle is very methodical while diagnosing problems at the church. And they are both very respectful while doing so.
The company Came when I needed them and arrived around the time they said.The company is also very fast and clear and thorough I would definitely use the service again.
Janet Studstill
a year ago
I was so impressed with the promptness and quality of service that I received from the company and the technicians, Austin & Ethan. Greenwell Plumbing (Austin) was the only company, out of about fifteen, that came out the same day our hot water tank went out. Austin came out and made sure that I understood everything after a full complete inspection of our system. He was courteous, wonderfully knowledgeable, and didn’t appear to be “watching the clock” while we talked. And the diagnostics were free. There were no extra surprises (fees) after the job was done either. What Austin told us the cost would be after inspection, is exactly what the final cost was after installation. Austin and Ethan worked diligently and made sure to keep me informed every step of the process. The finish is awesome looking! It actually looks better than it did before. It’s really nice to do business with a company that truly stands behind its own ethics. The guys and all equipment were very well presented. First Appearances are very important and Austin & Ethan represented Greenwell Plumbing well. They kept their visit professional but made me feel very comfortable to have them in my house. That doesn’t happen too often. I would definitely recommend Greenwell Plumbing to others as well as using them myself again in the future. We also took advantage of their membership offer after completion. It’s great!
Andrew Shafer
3 months ago
Jeff Lemke, the service tech, was awesome! Did a great job with leak on crawl space and sump pump replacement. Thank you!!
Adam did great! Very professional and efficient. I would recommend Greenwell Plumbing.
10/10 recommended, we had Aaron come over cause my fiancé tried to fix a leaking pipe underneath our garden tub by lossening a bolt and couldnt get it retighten so we had to shut water valve off cause it started to flood our bathroom. Once we fixed the leaking pipe, we couldn't get the water valve to turn back on. It was a super easy fix but he was really helpful and made sure nothing else was wrong before we leaving.
Yusel Esparza
4 months ago
Adam…He’s awesome! I will only work with him when I call Greenwell plumbing in the future
From the time I called the main office to a plumber making it to my house took 20 minutes! Can’t say enough about these guys! Professional and gave me their honest opinion! They are scheduled to do more work on my house in a couple of days! Highly recommend!
Kristen Blizard
a year ago
Austin Mathis was awesome. Friendly, knowledgeable and upfront about costs. He quickly and efficiently removed and installed a new indoor water valve as well as replace my kitchen sink faucet. He didn't lose his cool when I mistakenly missed a part in the faucet box and he had to do it over. Whoops! Sorry again, Austin! I'll definitely call him again for our next plumbing experience/emergency ;)
Austin was awesome, went above and beyond to help with leak issue, and helping me salvage some vintage items from cellar. Great service! Highly recommend Austin and Greenwell plumbing!
Kevin Shakely
2 months ago
Quick friendly service and always get the job done these guys are great
Elliot Cameron
a year ago
Timothy did a fantastic job installing a tub in my bathroom. It was a very tricky job involving rerouting multiple lines under the floor in the room next to the bathroom. He was very courteous, professional, and obviously competent. The rate was very reasonable for a tough job too.Samuel came to inspect the smell of gas. He was very kind and fixed it promptly.
Emily Foerster
a year ago
We have struggled to find a plumber we love, and we have now found one! Greenwell was awesome from the first phone call to when the work was done. Called on a Wednesday, estimate was done on a Friday (and lower than anyone else’s), called to schedule 3 days later, and they were here the next day. Work was completed in 3 hours and everyone was so kind, knowledgeable and professional.
Allen Moeller
4 months ago
Amazing service from the folks at Greenwell Plumbing. Service techs were highly skilled and knowledgeable. They did a great job on the installation of my tankless hot water heater. Will definitely be calling them for any future plumbing or hvac needs.
Aimee Fields
2 months ago
Jonathan was friendly, informative, and quick. He explained what needed to be done and why and gave a clear breakdown in the services needed. Will definitely call him again if needed!!
Kristin Foster
a year ago
The technician was very knowledgeable and kind as was his apprentice. Communication between the company and technician could be better. Overall, with this and other services completed by this company, I will continue to use them for any plumbing needs.
Doug Langdon
5 months ago
We had Greenwell Plumbing repair several issues in our home as part of the home inspection and sale process. Greenwell responded quickly, and Greenwell's plumber, Tyler Mosby, took care of everything in a prompt and professional manner, and Tyler provided an excellent report showing all the work that he performed. I highly recommend Tyler Mosby and Greenwell Plumbing.
Christina Robertson
6 months ago
Fast friendly service. They did great work and are very affordable. I would recommend them to anyone.
Greenwell Plumbing replaced a broken water heater, re-installed the second water heater that had been gone for awhile and installed a whole house water filtration system. Luke Kaptain did an excellent job. Thank you
Robert Anderson
2 years ago
Great service. Jeremiah was great. Diagnosed the issue and went above and beyond to repair a main water pipe issue by our driveway.Cleanup was excellent. When he filled up the hole he dug, he placed the portions of the ground that had the grass back right where it was to begin with. Cannot tell a hole was even dug.Excellent work and very happy we were able to get water restored on such late notice.
Linda Burkhalter
3 months ago
Dustin did a great job. Very professional.
Very professional after installing went over everything with my daughter and me. The work done was top notch.
Dylan comported himself in a professional manner- offered different repair procedures to select from. He worked swiftly and accurately. He cleaned the workplace to the degree it was prior to his repair.
Eric Lopez and Wyatt did a fantastic job installing a water heater for me. They were also very professional and personable. I would recommend them to any one . Great job guys
I have several issues going on at one time! Tim was very knowledgeable in all aspects! He was able to effectively repair 2 of the 3 issues today, with the 3rd being a much more lengthy job that He will have to come back in the a.m. hours to complete. He was promp & efficient, well spoken and very polite! 👍🏼
Rhonda Wiedemer
9 months ago
Austin was very professional and responsible. He explained all aspects of the plumbing repairs and worked diligently to problem-solve for a difficult faucet.
Steve Brian
11 months ago
We are very pleased with the job that Tim did for us. He was honest and personable. He worked hard to get our problem solved and he did it with a smile.We would highly recommend Greenwell Plumbing and from now on will ask for Tim!Thank you,Steve & Julie BrianWeek of August 16th, 2022...This week we have had help from both Levi and Ken. They were both great!!As always, Greenwell has satisfied us. Won't use anyone else!Thanks,Steve Brian
Samantha Lee
8 months ago
I have used Green well in the past. I had sirt if an emergency with a busted pipe in my yard. I called them and they were on it. I greatly appreciate their kindness and urgency to get my water back on.
Our experience with Greenwell Plumbing was excellent! Luke Kaptain was very knowledgeable - diagnosed the problem and fixed it! We would highly recommend Greenwell to anyone who needs prompt, reliable plumbing services.
Robyn Reynolds
a month ago
Austin M. was very professional and explained everything thoroughly. It was an after hours call, and he was here within 30 minutes.
Nathan was a pleasure to deal with. He addressed problem in a professional manner and my water main to house connection repair was well done.Jeff came for another leak and fixed it. Another quality professional
Austin was very nice and professional. From the call that he was on the way til the time the job was complete, he was very polite and thorough in his explanation of the jobs he was doing. He provided clear quotes prior to beginning the repairs and allowed me to choose which services I wanted to done. I definitely recommend Greenwell Plumbing and will be requesting Austin the next time I have plumbing work that needs attention.
Fannie Grubbs Broxon
6 months ago
Jacob removed old Water Softener and install a new Evo Water Filtration System. He was very professional, informative and explain all steps in the process. I would highly recommend him for any plumbing work needed. We will call on Greenwell for our next plumbing project.
Donald Beeler
7 months ago
Tommy was great, he showed up hours before he was scheduled and got a clogged sewer drain cleared up fast. Very professional, very easy to talk to. Give this guy a raise would ya!
Joe Hughbanks
3 weeks ago
Great experience from a friendly tech! Always a pleasure working with Greenwell!
Philip Middleton
a year ago
I called & had Tim, my plumber at my home the next morning. He knew exactly what the problem was and fixed it with minimal disruption. I still have to fixe the hole that was cut in the sheet rock but that's just part of it. He kept it minimal and I really appreciate that. He also took a look at a tankless water heater & recommended an annual service which I did not know needed to be done. I'll be doing business with them again & hope I get Tim.
Tommy did an excellent job on kitchen sink, garbage disposal clog. I even had a question after he left and he returned to our home to answer my questions. He went above customer service. Thanks and we highly recommend Greenwell Plumbing!
Carmen Kerberg
7 months ago
Devin stayed until 1030 pm to get the job done! He made sure we had everything done that was needed so we didn’t have to wait until the next day. Thorough and professional, explained everything in detail and cleaned up everything wonderfully. Thank you, Devin.
Tyler was very friendly, knowledgeable and provided recommendations for our consideration. We were very pleased with his service
Donna Caudill
4 months ago
Professional, well trained employee, With a fair price. Kenneth is my favorite but all that have been here are friendly.
Jessica Lovett
4 months ago
Greenwell plumbing is one of our vendors and they are very professional & get the job done in a timely manner! Great pricing and just an overall wonderful company!
Kennis Martin
2 years ago
They did quality work digging a 3'l by 3'w by 3'd deep hole around my frost proof hydrant and replacing the leaking connection with new brass ones, however, the 100 dollars for parts and 800 dollars for labor for what took them 45 minutes to do is quite insane. When they quoted me a high price I assumed it was going to take them hours and hours and specialized equipment to justify the cost but it took the 2 guys less than an hour and required very basic equipment and parts they had on ther truck, so no running for needed parts was required. They even were able to reuse my existing hydrant without modification. After now getting quotes anywhere from 300 to 500 dollars from other places I feel cheated. Won't be doing business with them again, should have done my due dilligence in calling other outfits first instead of trusting what I thought was a reputable and honest company. Would not recommend if price is important to you.
Garri Garrison
2 months ago
Greenwell’s Dustin Nevil was very responsive, knowledgeable and friendly. Took his time to explain in detail what needed to be done and completed the installation in a reasonable amount of time. I highly recommend. Great job!
shelly cousino
11 months ago
I am new to the area a wasn't sure who to call an who has a good choice. When Tyler A showed up he was wonderful. He made me glad I called this company and at the time when your toilet hasn't flashing an think this was going to be a costly repair the price was fair he explained everything before he started gave me the good an bad he truly put my mind at ease an got the job done This company should be glad to have him as a part of the company also when I called to get make the appointment they were very accommodating
Vanessa Wray
9 months ago
Very polite and professional. Work was completed in a timely manner and he did an awesome job. Definitely will use them again. Thanks!
The lady I spoke to when I scheduled the appointment was extremely nice and helpful. She scheduled an appointment for the same day. The technicians called before they came an arrived on time. They repaired our hot water heater and did not try to sell us on anything we didn't need. Great customer service and fast response times. Would strongly recommend to anyone.
Wonderful service and my issue was resolved. Garrett was so nice and did a fantastic job! Would highly recommend this business to anyone.
Carla Nikitas
7 months ago
Dustin and his helper were most friendly and courteous upon arrival. He assured that a fix was in order. He involved us with the process and offered his recommendation. The cost was explained and broken down. Knowing how busy Greenwell Plumbing was, Dustin spent time explaining and treating the job as if it was the only one of the day. Really appreciate Greenwell for sending Dave and Jeremiah also to reassure and recommend further action. Both wife and I were very pleased with the service and the personal touch.
Harlett Noon
4 months ago
Zachary was great! He explained everything and made sure the problem was fixed.
Aaron was great. He represents Greenwell well.
Mary Mitchell
5 months ago
Austin was great! He thoroughly explained the service provided and I was comfortable with him being in my home. He also mentioned a service that Greenwell offers that could help me and potentially save me money in the long run!
Thanks, Austin!
Greenwell had previously repaired a leaky outdoor faucet as well as repaired a toilet in our home. We called Greenwell back for an estimate on a sump pump replacement which we felt was very reasonable. Jason installed the new sump pump and a water backup. He was friendly, informative, punctual and did his job in a very professional manner. I highly recommend!
Wilma Carroll
4 weeks ago
Andre and his partner were wonderful! They worked hard, answered all my questions, and kept at it until they found the problem. I had a leak in my water line outside and they fixed it. I would have them back anytime I needed any help! Highly recommend them!
I recently used Greenwell Plumbing and was thoroughly impressed with my service and the results.Tyler Mosby was my plumbing professional for the day.He was very open to listening to my concerns and input which I highly respect.Tyler quickly identified the issue and got to work, working around the extreme inconvenience of the previous homeowner's shortsightedness and frugality.He ended up having to go through a drawer, through the back of my kitchen cabinets and worked through what was about a 6inx12in hole, but this was nothing more than a slight obstacle for him.He gave me a technical rundown of the issue and his plans to fix it, updates during and throughout the repair, as well as a good recap once he was all finished.Tyler was very quick, respectful, knowledgeable, and professional.I will refer anyone I know locally that needs plumbing to Greenwell and know who I will be calling in the event I need additional services.
Scheduled an appointment to find a leak causing water to get into the crawl space. Extremely thorough, kept me up to date. Took lots of photos. Gave me an estimate for Sump Pump which was reasonable. Great service all around. Will continue to use this company
Morgan Hunter
3 months ago
Very good job at giving detailed explanations of complicated systems to the layman. I appreciated the before and after pictures and preparation for what may be needed in future repairs.
Chadd Van Kampen
a year ago
First time using Greenwell. Austin was very helpful! He replaced our sump pump and installed a water back up system for it. Pricing was very reasonable for the work done. We will be calling Greenwell for all our plumbing needs!
Jeff Schilffarth
4 months ago
Great job by these young men. Very knowledgeable and efficient. I appreciate their skillset, good attitude, and friendliness.
Anthony Gangler
5 months ago
I had a great experience with Greenwell thanks in large part to Austin Mathis. He was extremely knowledgeable, worked quick and provided professional advice that you knew was honest.
Sam did a water softener relocation. He was prompt, polite and excellent at his job.
Adam was so wonderful! I always trust Greenwell plumbing when I have an issue
Kyle Clark was very knowledgeable. They handled themselves in a very professional manner and had my air running again in no time. Would definitely recommend and use again
KLkdkjsstacy davisson
7 months ago
I always have a great experience with Greenwell. My technician Tyler was very friendly, helpful and knowledgeable! They are prompt and they get the job done quickly.
James was super nice and although he was not familiar with my issue - I have a unique issue - he immediately called and got someone else to come out more familiar with it. Very happy with the service so far.
Tim Ruble did a fantastic job of installing our new Atlas Filtri whole-house water filter which replaces the softener we were then able to remove. He was here for pretty much the whole working day. He was very thorough testing the system once installed and had me down there as well pointing out the system features and how to replace the filters. Then he proceeded to do a second project which we wanted done: replacement of the 3 outside freeze-proof faucets we have. He put in a long day but didn't show it and was as friendly walking out as he was when he arrived. Great work, Tim! Greenwell's residential plumbers continue to provide outstanding services for a reasonable price. Haven't had any problems with any of the things they've repaired or installed since we began using their services in 2020.
Matthew Boehm
5 months ago
I am happy with their service. They were able to replace my water heater same day.
We had a backup in our basement bathroom. Greenwell was very thorough on their intake call and extremely quick to get out and fix the problem. Tyler was very professional and polite. He was efficient and fixed our problem, in what I felt, was record time. I would definitely recommend him and Greenwell!
Tyler did an excellent job replacing our water heater. He was very knowledgeable , courteous and committed to doing it right. Highly recommended…
Zachary was great. Very informative and helpful. He explained everything step by step. Would use Greenwell again
Shawn Cummings
2 years ago
AUSTIN MATHIS did a great job repairing my outside faucet. He also installed a new shut off valve so my whole house could still function if there was ever a problem again with just that line. Very friendly and professional. Easy to talk to. Thanks so much Austin!
Andrew Ross was amazing. Very professional and considerate of my home. Fixed in a very timely manor. I will use him again 💯. Thank you for coming out on a holiday!
I advised you I needed 24 hours to make a decision and you were good with that. No high pressuring to make a decision tonight.
Austin was super friendly and got the job done quick!
robbie gaines
3 years ago
I think Greenwell is very courteous and extremely professional. I had great experiences with both technicians and the call specialists. The only critical feedback is that it would be nice that if they are not going to make the scheduled time, a courtesy updated ETA would seem appropriate. My original service on Friday was 3 hours behind schedule. The follow up service time on Monday was perfect!
jacqueline vaught
2 weeks ago
The experience was very pleasant. Mr. Lemke was professional, knowledgeable and very neat, which is important when this type of work is being done in your home.
Johnathan Box
3 months ago
Came on short notice and fixed our sewer problem. Highly recommended!
Nichole Martin
4 months ago
We have used Greenwell on a few different occasions now and the price has always been fair and they have taken care of us better than Jarboe’s ever did. If you are looking for someone to help give Greenwell a shot you won’t be disappointed.
Patricia Overman
a month ago
Eric Lopez provided excellent plumbing service. He is very knowledgeable, thorough, and professional. He is an asset to Greenwell Plunbing. .
He was the best plumber we have had. Had a great experience
I needed a gas oven disconnected same day as we were having floors installed. No one else could see me same day but Greenwell worked me in within an hour. Jeff came and helped us safely disconnect our gas oven and was so kind. I will recommend & use them again.
We was quoted a price before we agreed to do the service. Never received any quotes on paper. After the repair was completed we were charged more money. When I called I was told this is what we have. Even after the repairs were completed I was told I would receive pictures and the invoice for the repairs. I have not received any information as of yet. Very disappointed with this service and company
Margot Vetrovsky
2 months ago
Great expertise and service. Have used several times now and will continue to call them. Very good at diagnosing and explaining what issues we had and able to remedy them in a timely manner and good price. Highly recommend.
Technician installed a new pressure regulator valve. I was able to purchase my own parts and have the technician install it. The service was done quickly with a professional attitude, and quality install. I will use Greenwell again!
Ruth Peveler
2 months ago
Drew was very professional and also very nice. He kept me informed about my maintenance and what I needed. He did an excellent job.
Robby did an incredible job of breaking down what the issue was, and explaining exactly what they had to do to repair it. Extremely friendly and easy going, and up front about pricing and gave a free quote. I would highly recommend!
Mary Wallace
5 months ago
Was disappointed in the lack of reason on his individual repair estimates. Both technicians were prompt, knowledgeable and courteous. Further disappointed that my paid receipt had neither my name or the seller's name on it. PRO4MANCE did not schedule the inspection.
Jeremiah was very professional and helpful. He replaced a sump pump. He informed me of the cost before starting work. He cleaned the area he worked in and put everything back in place. He was respectful of our property and health safety. I will definitely request his services in the future. (Reposted due to incorrect star rating on the previous review. Should be 5 stars.)
Bill Bartlett
6 months ago
Tyler did our work for us and was extremely professional and congenial-very friendly! Our kitchen sink was backed up and he was able to clear it out. He explained everything he did before he started and during the process in an easy to understand fashion. The cost was very reasonable, much less than we anticipated. We highly recommend and will call again when we need service.
Jenny Siepler
11 months ago
Dustin was professional, kind, and dedicated. He went above and beyond in working past the traditional work day to help our home emergency. We look forward to working with Dustin and Greenwell again.
Better Returns Tax (BETTER RETURNS TAX)
8 months ago
We used Greenwell Plumbing to install a water line at our office. The technician, Dustin, was very informative and helpful. It was very easy to get an appointment for an estimate and to get the job completed.
Jackson Joslin
4 months ago
Very unprofessional company . Customer service people are very rude. The plumber where great . . But the lady that set up appt is rude. Would take my business to summer heating and air and plumbing
Timothy was our technician. He was professional and prompt. He made sure to answer all of our questions and walk us through what he was doing. Highly recommend.
Dustin was a real pro and very kind. Very cool to see him solder pipes together. Also explained the process thoroughly and talked to my boys about his profession. One of my boys wants to be a plumber.
Angie Blanton
9 months ago
Was very nice and professional. Very helpful and cleaned up before he left. He was informative and made sure that everything was down to my liking and correctly. I couldn’t say more wonderful things about how great the service was.
Austin was great. Came out to replace the main shut off valve to the house. One of the fittings later developed a very tiny leak and they came back early the next morning to repair it, no questions asked. Very polite all around.
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Day & Night Electric Eel and Plumbing Service
Hours
Saturday Open 24 hours
Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Location
Manager
