Roto-Rooter

One of our pipes had busted and Roto Rooter was at our house within an hour. The guys who came to our house were very polite, professional and most of all, worked quickly and got the job done. Later that day we had another problem and again, they arrived right away. I would refer Roto Rooter to anyone who has any plumbing problems big or small they'll get you taken care of.

Came home from vacation to find water backed up in basement tub & toilet -- Michelle at dispatch was very helpful & had Ed out within a couple of hours.

Problem was solved in under 30 minutes. This is the 2nd time I've had to use Roto Rooter in the past few years due to some faulty work from the previous owner, and the service has been exceptional both times!

Thanks again,

Adrian

This joke of a business does not even deserve one star. Stan came out to my place of business to unstop our main line. He was extremely adamant about me paying before he did anything. I explained to him that I would pay as soon as he was done. He got irritated and said fine. After 10 minutes of trying to unstop my main he told me he needed to come back tomorrow to have a water jet serivce done to flush out all my plumbing. It’s $700. I told him well we have to do what we have to so I can operate my business. He then handed me a invoice for $250 for 10 minutes of work. I asked him why I had to pay so much for 10 minutes of work when my problem was not solved? He looked me in the eye and said because I showed up that’s why. He was rude to me, my staff and even my clients! I paid and called the office to speak to someone. The “commercial manager” called me and I explained the situation and he cut me off and said my employee would not say that. Then rudely asked me if I want to continue with the service because they where one of the only companies that could provide this service. I told him no. I would pay someone double just to be treated properly. This place is a joke.

I would not suggest no one to use Roto Rooter. The first day they came out to my house to unclog my main valve during outside of my house the machine broke down. So they were unable to unclog my main waste valve outside so they sent someone out the next day. The next day they sent two guys which neither one of them were able to unclog my drain either. They left my house with my money and I still had a clogged drain I was told that I had a major problem and needed to have my yard dug up and it would cost me $2,500. I was told that they could not get the drain unclogged and that they did not want to waste any more time on and it and it was getting late and if they did they would have to charge me more. So I was upset my husband was upset we have gave them money and our drain was still clogged. We end up calling another company that night they came out the next day and in those guys unclog my drain with in an 1hour seems as if to me those guys they sent that from Roto-Rooter just didn't want to spend the time on trying to get my drain unclogged but they took my money without even finishing the job very unprofessional. My husband has been trying to call and get in contact with their manager he has been avoiding my husband's calls for the last 3 days bad business.

They were flexible with my schedule, polite over the phone, and fast on the job. Thank God for Plumbers.

Had a major plumbing issue that took half the day to fix. Paul diagnosed our problem. I felt he was informative, fair, an trustworthy. He and his partner, Matt, were terrific. I would not hesitate to use them again or recommend them to anyone. Thanks for a great job guys!

Responded quickly. Problem fixed within an hour. Very friendly with a reasonable prices.

We have called them a couple times this year. Their rates are very reasonable and they are very friendly and professional. Both times we called we didn't have to wait long.

Wonderful professional speedy service. Very helpful and did job in timely manner.

Called on New Year's Eve for service at my home for sewage backup. A plumber (Robert) stated he would be there by the end of the day, I was grateful and stopped calling other plumbers. I had already lined up two others for New Year's Day and the day after New Years incase I wasn't able to find someone. I was excited that Roto Rooter was going to show up same day so I cancelled the other two appointments. 6pm came and I hadn't received a call from Robert, so I called him. He stated he wouldn't be able to make it because he had a $12k job come up and he was 'chasing the money' on New Year's. I was taken aback by this, but understood Robert's desire to make more money than my $1k job. So I asked when Robert would make it out to my place, he said he would call me on New Year's day by 10:30am. By 5pm I hadn't heard from Robert, so I called Roto Rooter to ask for another plumber, they told me they would no service my address. I explained the situation and they told me to call another franchise over an hour away (the Louisville Roto Rooter is a 30 min. drive). Very disappointing that Roto Rooter committed to coming out to my house, only to turn around after 48 hours of sewage sitting in my basement to say they wouldn't be showing up EVER.

So much for reliability. I called Tom Drexler and they committed to being there within 10 hours to fix the problem ASAP.

Think twice before calling Roto Rooter.

Brian did an excellent job. If I should have any future plumbing problems I'd want him to do the job.

The service man was very nice but service is over priced u get a free estimate but if u choose to use the service the free estimate now is part of the arrival time so if they get there at 10 am and at 1020 u agree to their quote u are now charged by the hour starting from 10 am so you lose time to fix the repairs not worth the free estimate

My husband and I called them for an emergency about a month ago bc our bathroom was backing up in the basement. The plumber that called us was extremely rude on the phone and you could tell it was an inconvenience for him to come out. As if it was exactly what we wanted to do on a Wednesday night at 8pm. He asked a ton of questions and even acted like it wasn’t something they handle. Silly us to call a company who unclogs pipes to unclog a pipe. He was frustrated and condescending from the moment he arrived. Until he realized we actually had a problem. After that he became more patient and nice. He worked very hard to get the line unclogged (which is the only reason for the 2 stars) he told us that at some point we should have a camera ran but for now we were ok “he thought”.
3 weeks later we had a very similar issue. Just not quite as clogged. But we knew we needed to address it. We called a few companies in the evening for another emergency visit but then ultimately decided to wait until morning. We actually spoke to the first plumber from roto rooter who was at our house weeks ago and he mentioned that if we were waiting until morning we needed to check if our service would still be under warranty.
I called back the following morning only to be met with a very rude receptionist. She told me she knew who we were bc the plumber had added notes and that “we voided our warranty when the plumber broke his equipment in our line”. I fail to see how that’s our fault. She spoke to me like I was an idiot. I told her that I would have to call her back bc I needed to check with my husband on availability. We immediately picked up the phone and called another company and all within 3 hours they came, assessed the problem and repaired it. I am not saying that Roto Rooter doesn’t do a good job and but their customer service and professionalism could really really use some work. Tread lightly if you plan to use them.

I called Roto-Rooter to find a water leak that I had. I have used them several times in the past, and have been very pleased with their service. In short, a technician came out and told me I had no evidence of a water leak around my property, even though I had seen water pooled underneath my house. He insinuated that it was probably due to the rain we had the last couple of days. I ended having another plumbing company come out. The technician looked under the house and immediately noticed water leaking. It was a simple fix, as a connector had come loose. The technician from the second company stated that there was no way the technician from Roto Rooter should have missed that leak. I called to voice my concern regarding this, but the manager had a very lackadaisical attitude about it. I will never use Roto Rooter again. They ended up costing me a lot of money for my high water bill, that could’ve been remedied if the technician had done his job correctly the first time.

The Technician was a professional and got the job done the first time. He used a camera to examine the full length of the drain pipe and ensured the clog was completely cleared. And I really appreciate the advice he provided to help prevent future problems. Roto-Rooter should be the first call when dealing with clogged drain pipes.

They did a great job. Only 4 not 5 star due too price. They were double others but they was only one that could come today.

The worst so called plumbing place. Called them out for a drain backing up and they attempted to get the drain unclogged paid them 500.00 to do this and the plumbing guy knew when he left here that the pipe was broke and never indicated that until we had to bring them back a week later when it was doing the same thing. At that point told me the pipe was broke and that's why he couldn't go no further last time in the line. Of course that voided my warranty and they gave me a estimate of 2750.00 to fix it. The 500 should have came off the price they quoted. Called for a 2nd opinion and 900.00 cheaper for a real plumber.

This outfit is the real deal. They didn’t know it at the time, but Roto Rooter came out as a second opinion. Roto Rootor was more affordable and didn’t take unnecessary steps to try and squeeze more money out of me. The other business (name started with a D) estimated $1500.00 and was trying to cut drywall and all kinds of stuff. Roto Rooter blew them out of the water on price and productivity! I’m truly grateful for it too. Thank you all so much. Michelle , Billy & Greg were tremendously helpful and saved us money. As a family of five, saving money is a huge deal! For this we will use them forever. We will also recommend them to anyone looking for a plumber.
Thank you all very much!

They came out and fixed my issue. Thanks

Today I had Paul Stoeckel of Roto Rooter come out to replace some water lines and maintenance my systems. I’ve had previous work done to my home and I was lucky to have Paul back then also. Once again he did an excellent job and was very professional and helpful. I highly recommend him and service any plumbing issues you have. Thanks Paul keep up the the good work.

Yesterday I ran into an issue with me being a woman trying to talk to a service man. (most women will understand my frustration in this situation).
I contacted Rotor-Rooter to have the main line cleaned at my house in Louisville. The tech told me he had run 100 ft of line and could not find the clog. He needed to charge me another $139 to extend the line farther.
This house is maybe 60 feet from the drain exit of the house to the street. Maybe 20 to 25 feet of line inside the house. I felt like I was being scammed.
Somehow the tech had a different tune when my HVAC MAN called. Oh wow, he thinks he got the clog now. But he did not pull anything out of the line. REALLY!!!!
I called their office to complain about my treatment just because I am a woman. The District Manager pretty much blew me off.
If this is how u treat customers I can take my business elsewhere next time.

They were great will call then again

Called to set up a appointment for a drain blockage was asked if I was the owner in 2008 told the lady in the call center no ask what the problem was then because it may be the same issue now,was told they couldn't tell me? Really so is it just me or would it be helpful to pass that information on so that the technician could look to see if it was could save time and money I feel like by not tell me they want to start knew and charge charge charge for something they may already know the awnser to. Having second thoughts about this company coming out

Thank you Dustin and Roto-Rooter for saving the day! :) I had water in my basement. The technicians got there on time and fixed the problem quickly. I would highly recommend this company and will definitely call them again if I have any plumbing or drain problems.

Really great

This is the team I call when I'm in a bind!!

Always a pleasant experience. 😀

Fair pricing for emergency calls and they dispatch quickly!

Ed does a great job when ever he comes to our building. Service manager Carlos always treats my facilities jobs as a priority. Both are very professional and all around good guys.

Jamie Whittaker came out to do what we thought would be a simple repair, we were wrong. Jamie kept updating us on what turned out to be extensive pipe corrosion that spanned the entire room. He was always prompt with appointments throughout the process and his level of service was top notch. To clean up the concrete and relay the concrete he brought a team, Stanley who has been here before who also provided excellent service along with two other great working friendly co-workers to help expedite the process. Jamie provided all of the pictures from start to finish and was very fair with price. I definitely recommend the services of Roto Rooter!

Daniel at Roto Rooter is absolutely the most fantastic person! He literally created a Christmas miracle for our family! He came out the Sunday before Christmas unclogged two toilets and a shower, came back the next day with materials to fix a pipe. Within a 24 hour time frame he had us up and running again, he went above and beyond and the work he did was exceptional! He was honest and kind which was a plus considering a previous plumbing company had been to our home the day before him who had told us we needed to do extensive work, break into the foundation etc. possibly costing ten thousand plus. They didn’t even get the toilet unclogged. So lesson to anyone reading this, use this company you can not go wrong! We will never go with anyone else! Thank you again to Daniel!

Very informative, good plumber went above the call of duty and very knowledgeable.

Fast, outstanding service. The job ended up being a big one but they we very reasonable. Daniel was a great first contact and was fantastic at explaining all that was being done.

Came out the same day I called. Took care of my problem with no problem. Thank you!

I called Roto-Rooter at 10pm on a Friday night because my water heater was leaking all over the floor. Chad arrived at my house before 11, looked over my water heater and determined that my 20 year old heater needed replaced. He went to the supply house, picked up my heater and installed it, ALL IN THE SAME NIGHT!!! Roto-Rooter saved the day! They are the only company I will ever use for my plumbing problems.

Within 2 hours of first contact they had my late night wintertime sewer backup emergency resolved. That's pretty solid!

Roto Rooter is my go to when I have a clog that I can't handle myself.
They've never put my on the back burner, and this round really sealed the deal for me.

Talk about life savers! Our office was in dire need of sump pump maintenance on a Friday evening and they flew into action. We were brand new customers to them, and they came out immediately, stuck through the process into the evening hours and into the weekend. They completely saved our system and were so courteous, friendly and professional! Their general manager reached out to our office on Monday morning to check on everything to make sure we were satisfied with how the unit was working after the fix. They've earned our future business and I would recommend them to anyone for commercial or residential work.

Billy Sam's provided me with excellent service and Michelle who set up my appointment was professional and courteous! I am a long time customer and will continue to be one! Thank y

Extremely rude customer service. Complained about how many times I called 3 times ( have been trying to get them to come to my clogged sewer line) and lied about it and said I called 6 times. If they give you an estimate it’s supposed to be good for 6 weeks but they can change it at the last second and up-charge you. Also kept interrupting me and didn’t let me talk about my problem and also lied about MULTIPLE other things.

The tech couldn't find the problem

Wanted almost three times as much as a competitor to clean a French drain. Glad I used the competitor after reading some of the drain reviews.

I called Roto Rooter for a drain issue and they were on time, honest and very helpful!! I would highly recommend this company to anyone!

I called this morning at 9:00 and the plumber, Jerry, was here by 10:00. He was very polite and experienced. He explained everything he needed to do. He cleaned the sewer line and the line from my washer. I would recommend this company and especially Jerry to everyone who needs a plumber.

Friendly staff!!!

AWESOME! We had a tshirt get sucked into our pipes for our pool and clog the entire system (don't ask...). These guys (specifically Billy and Stanley) came out within hours the SAME DAY to help us. Billy literally spent all day working on this for us to make sure we had our pool for the holiday weekend. Talk about dedicated! We are super pleased and know exactly who we will call when we need help in the future. (not with a t shirt though...those are banned from the pool area! haha)

Chris and ED worked together to snake and camera our basement pipes. We had an excellent experience. ED was having trouble getting a visual the first day and came back the next day with Chris so they could work together to figure out the issue. They were reliable, timely and great at what they do.

Our Kitchen sink drain was clogged. Called Tom Drexler three technicians with a little hand snake in a week their answer redo the kitchen drain and cut out drywall in my basement for $3600. Called Roto-Rooter $200 drain unclogged. Don't get ripped off call Roto-Rooter. Ask for Billy Excellent!

In an unfortunate situation, Carlos and Emmanuel made our project feel much less stressful. Our main sewer line needed replacing, and they were efficient and extremely knowledgeable about all the inner-workings of every aspect of our 80 year old plumbing. They even put up w/ our inconsiderate/hateful neighbors that made their jobs much more difficult than needed and our extremely excited 75lb dog that was very interested in meeting her new friends. Carlos and Emmanuel both went above and beyond the call of duty and made us feel very comfortable throughout the entire process from start to finish. We tried to stay out of their way, but they invited us to learn by seeing different aspects of our underground plumbing through the camera and really taught us some things as new and first-time homeowners. Their kindness and willingness to teach, show and repair was an invaluable part of our experience that we're very thankful for. Also, major kudos to Kayla in the office for getting everything scheduled and organized for us - she met our scheduling needs, was very professional, and made sure we were taken care of. I'm hoping that I don't need to call them back in the future, but if any plumbing issues do arise, they will be my first point of contact, and absolutely the people I will recommend.

Roto Rooter Tech, Charlie snaked the main drain and let us know it wasn't simply going to be fixed by snaking it and recommended a look with their camera and/or use a high pressure jet to unclog the main drain. Since I had already had my drain snaked, they gave me a discount on the camera work. Thank God for that; I saved $151. Pressure washing was not done since George (another Professional) found blockage due to roots coming from a Rose of Sharon tree I planted years ago right over the main drain line about 70 feet from the house. Dustin gave me an estimated price and said he would go back to the office and work up an exact price to replace about 7 feet of drain pipe. I told him I would need to call around for a couple more bids because that is how I roll. He told me they are not the cheapest and not the most expensive, but they do what they say and stand behind it. He sent me an email proposal in a couple hours and it was so much better than his original estimate I didn't even waste time calling around. I told him they had the job if they could get it done by next day. Here comes the most impressive part of the story. They were already booked up for several days, but I told him we had company coming from out of town and now they would be staying at a hotel so Dustin said he would call me back after he talked to the Boss, TJ Swan. (Forgive me for waiting a couple weeks before writing this review, Sir.) The Amazing Dustin called back and said they would get the job done next day, but couldn't tell me exact time. HA. That is no problem. Next day service is as good as it gets under these circumstances. They had another job to finish first and were down 1 truck necessary to move equipment and stone to the job. Dustin thought they would be at our home by early afternoon and arrived mid morning. The Service Techs, Shannon and Billy were incredibly pleasant and professional. I was so glad to be off work that day and spend it watching them work. Billy works his butt off and does it with a smile. Shannon is a Doctor with his precision back hoe skills as he dug around the Rose of Sharon tree and then dug under the tree to save it versus pulling it out to get to the affected section of pipe. He even had to do this with the pressure of not knowing where our water line was, because the people who were supposed to mark it didn't even do so. They just painted a circle around my water meter which is at the street and painted a line into the street; no lines into my yard towards the house. Anyways, Shannon and Billy are a joy to behold when they work. Dustin and TJ stopped by to see how things were going and assured me everything was going to be well. The consummate professional, TJ even gave me tips on helping the tree survive this major operation since the roots were being cut into. The job was completed by about 5pm with a 10 foot section being replaced, stone shoveled under and over the replaced pipe and dirt backfilled as neatly as possible. It looks great!!! OH. Almost forgot. The City Waste Water boss of Jeffersonville had to inspect the job prior to being backfilled and told us a backwater flow valve had to be installed. I was having a 2-directional cleanout put in anyways so Roto Rooter installed a multi-use valve which is a backflow and cleanout combined rather than two separate valves. That was an added cost to the job, but I believe it was a fair price given a last minute addition. I FULLY believe Roto Rooter, TJ Swan and the Amazing Dustin, did EVERYTHING possible to ensure I was COMPLETELY satisfied with their work and price. I am thrilled to know I found the BEST plumbing contractors in our area. Thanks to my wife choosing them in the first place is miraculous. To Charlie, George, Shannon, Billy, Dustin and TJ we say THANK YOU for ALL you do. Thank you for adding a tree root treatment and bottle of drain cleaning treatment on top of snaking the line in both directions after installing the affected main drain. There is nothing you could have done differently or better. We are grateful and telling everyone about you.

I had use this service more than once and on July 20 I made call for clog toilet. Explain that to much paper was but in toilet by kids . They came out charge me 331.00 and than broke my toilet and it cost me more money. The technician was rude and wanted to start charging for over hours and had only been here 40 min I told him I have cameras inside and out with time. Than he broke the toilet and they said no charge and than they told dispatch to charge me 213.00 again for something he broke. Not a happy person with there service this time. And I never got paper work but they charge my card immediately

Carlos and his team treated us very well. We had to reroute our sewer line due to a collapse, and we were well taken care of. Carlos even came on his day off to ensure a tarp was placed over an exposed pipe before a heavy rain.

Roto rooter came out and cleared two toilets and I was told that they guaranteed their work for 6 months as long as any new back up wasn't due to any extraordinary objects being in the line. It backed up again and when I spoke to the office they told me if it was toilet paper that they would charge me again. I don't think toilet paper is out of the ordinary. Their guarantee is worthless. Use someone else.

I can finally sleep at night. Had a disconnected basement toilet that took in ground water whenever the ground water table rose. Required constant monitoring and vacing out whenever heavy rains occurred. I called Rotor Rooter in the morning and Paul was at my house within a few hours. Paul was absolutely the greatest. He took care of our long standing water problem quickly, professionally, and for a fair price. We will definitely be calling Rotor Rooter / Paul for all our future plumbing needs. Paul gets it done!!! Couldn't be happier with the job. Thank you Paul.

I have used this company before. I had a cast iron pipe in a drain in a rental unit badly clogged. Brian Kelty was the plumber they sent out, he got the system working, was very fair on pricing. Some companies would have charged several times what he charged. I would use them again.

I cannot thank the guys from Roto Rooter enough for the work they did at my house last week!! We have had issues with our system for quite some time and they were able to finally address those issues and fix them the right way. This was a major project and they went above and beyond to make things right. It started with Carlos and Dustin L, who came to my house several times to camera the line and figure out how to fix the mess. Tim and Bo worked the job, and there is not enough room to describe what an incredible job they did! Tim was a master on the mini/compact excavator and Bo worked his rear-end off to help get a 3 day job finished in 2 days! All four men were courteous and polite not only to myself, but to my wife and kids as well. I hope that I do not need their services again, but if I do I am confident that they will take care of whatever needs to be done to help my family.

Best plumber in Louisville.

Nothing but great service and customer service from them. Javon came out today less than 2 hours after I called. He was very friendly and fixed my line blockage in less than an hour. Triple checked to make sure it wasnt going to back up again. I hate that others have had a bad experience with them because we have used them a few times and they were wonderful!

The technician responded fast when called. Was told it was a back up main line. So with that being said a snake was ran. Took a few times but seemed to work. A week later I had the same problem. They responded again under their warranty and did the same thing and it seemed to Work fine for another week. On the 3rd time out they talked me into running a camera. The camera work for all but 4 minutes then broke. On the 4th time out they talked me into running another camera and running a Hydrojet. With all this done and said for $1200 they told me the pipe was broken and needed a 10k fix to bust up the floor. This issue should have been figured out with the running of the snake since the pipe was clearly broken.

I called another company for a quote and it was $1900 for the same job. Be careful with this company, I feel they will just try to up sale you on jobs and still not fix the issue. For trained licensed plumbers they sure don’t act like it in my opinion.

Very poor experience with this company. They came out twice to my house for a clogged kitchen sink (Jamie, then Paul and someone else). The first trip out, they removed the clog but advised something else was broken and they would have to come back. They did and fixed the clog. The first time I used my sink afterward, the faucet bent back in its place and our dishwasher vent beside it was disconnected from the hose underneath. I knocked it across the countertop accidently. I called, as there is a service warranty, and they said, essentially we didn't do that. I know nothing about plumbing but I know 2 things for sure - I didn't do it and it wasn't like that before. After multiple visits and hundreds of dollars I had to hire a handyman to fix our sink and dishwasher vent (or tighten and reconnect them, more accurately). I would have understood, since two people were out here, if they had forgotten or not realized the first person disconnected those things. It is the fact that they didn't stand behind their work and left me with the necessity of calling a repair man to get my sink back to normal that is truly unacceptable. Would never use this company again.

We like our technician from roto rooter very nice and professional

They were very professional, did the job that was needed and left my home clean, no mess for me to clean up.

Great service. They really saved our day.

Scheduled an appointment, got conformation email. Day of service they never showed or even bothered to call and say they couldn't make it. Very unprofessional. Took a day off work and they never showed up.

Stanley was GREAT! He came and was puntual and professional. Thank you SO much!

Horrible customer service and then lied when I tried to talk with management. Didn't correct the problem at all and then can't get anyone on the phone for two days. When finally spokee to someone was treated badly.

I am very pleased with the service I received from Shannon with Roto Rooter.

I confess I first called a competitor who had a $99 special and guaranteed same day service (but I was told it would be the next day after my call before a technician could come, unless I wanted to pay an additional $99 after hour fee). First thing in the door the tech pitched me a service contract. He worked for about two hours with no observable improvement. He suggested another service call, and charge, for a tech to come the next day with a camera to locate the problem.

I decided to give Roto Rooter a call. Shannon was here within 2 hours of my call. He did a brief diagnostic to determine how bad the problem was, worked about an hour, maybe less, and after that the drain handled all the water we could throw at it with no problem.

I went on to talk to Shannon about my drain line and he explained how they can pretty accurately determine if the line has collapsed (my older home has terra cotta lines to the street). He also said due to the many years of experience he has cleaning lines he has developed a feel and can very accurately tell the condition of the line.

He told me he ran across roots that had made their way into the system. I elected to have him apply their RootX product which is guaranteed to keep my line clear of roots for 1 year.

I now have free flowing lines and can tell you that in the future Roto Rooter will be my first call...oh, and there was no sales pitch for a service contract!

A clog that turned into a broken line that turned into an entire day project - hard to say you are happy when you start in the $200's and end up with a one before that - that being said the issues were the house not the work, tech stuck with the job the entire time and did not try to hide the fact that a new issue was created, he was happy to show me the line and it was obvious it was thin and would not have lasted the month.

I awoke on the day after Christmas to a minor flood in my basement. The dispatcher could tell I was distressed and quickly assured me that all would be taken care of. She sent Stanley, he arrived and got to work right away. He cleared our drain quickly & kept us updated every step of the way. Thank you Roto Rooter!

Brian and Jeremiah both from Roto Rooter in the Louisville area have been excellent to work with. Really helped to get our recently bought home working by clearing out the waste left behind by the previous owners. Would happily call them again for their services.

Only company I call to do my rental property plumbing!

I called for a service appt and was told that they were all booked up for day but that I could be serviced the next day. I declined the next day service and requested a call back if there was any cancellations. I received a call back and approximately 30 to 45mins later Paul's was at my door. Paul was very easy to speak with and he explained the plumbing to my sump pump to me in layman terms so that I could understand. Paul came in and fixed the problem in no time. I was very pleased and because of the prompt great service received by Paul I will keep Rotor Rooter for all my plumbing needs!
Thanks Paul!

I spoke with Sarah this morning and she had a tech out today. Prior to his visit I received a call then a text with his picture and credentials. I had a very tricky kitchen sink drain issue. Emmanuel was our tech he was hardworking, professional and so nice. He never gave up after hours of trying. I am very pleased and will request him if I need service again.

Thanks Daniel for your persistent in not giving up finding the clog, one of the top plumbers in the county was dumbfounded. Thanks.

They do good work and reasonable prices

They answered the phone on a Sunday and were on site within an hour

Good work although can be prizy

What a rip off..... If you need any kind of plumbing services keep looking.. i got an estimate from these people and wow... Double of all of others I received. Try some of the online plumbers.