todd proctor

3 years ago

Professional service and on point with their estimate of what needed to be done during the diagnostic phase. After locating the problem which was a broken pipe in my attic, they sprung to action very fast and were in an out in no time. Kind folks and and cleaned up their mess before leaving. Gave helpful tips on how to manage my the cleanliness of my drains in order to help the life of my plumbing system. Also, they refund you the $79 deposit when you choose to have them make the repairs. I think that's a pretty sweet deal. Will definitely be using these guys again and would most definitely recommend to friends and family.

Emily Evans

5 years ago

I had a recurring sewer backup in my downstairs washroom. Another plumber had originally come out and ‘cleaned’ the line, found nothing, and told me it must just be a fluke. After it happened again I knew there must be a bigger problem and called other area plumbing companies. I reached out on a Thursday afternoon and no one could even come out until the next week! Then I called Brian Scroggins Plumbing. They were there the very next morning! The technician Mike was extremely professional, honest, and knowledgeable. He immediately identified the problem and offered an extremely competitive price for the solution. He didn’t try to sell me a bunch of stuff I didn’t need, and he thoroughly explained the issue and how he was going to fix it. He is a very down-to-Earth guy that puts the customer first. Within just a couple of hours, my sewer line was as good as new. These guys are great people doing excellent work. I would highly recommend Brian Scroggins Plumbing (and especially Mike) for all of your plumbing needs!

Katie Crews

2 years ago

Dennis Perkinson

a year ago

Brian is an excellent plumber. He put us at the top of his schedule when our water line started leaking. He is very knowledgeable and explains everything he needs to do before starting the job. I recommend him highly.

Micah McElroy

7 months ago

Joe came out to the house to clean clogged drains. Highly professional, informative, and did quick work! Thank you so much Joe, My family and I appreciate you!

Joseph Walker

2 years ago

Carolyn and I had experienced way less than professional help when we tried Brian. He did an outstanding job and came promptly to solve our problems. We recommend him highly. He was very professional and trustworthy.

Keith Morlen

a year ago

Colleen Strybel

4 years ago

This company is very unprofessional and overpriced. I had an appointment with them for which I had to wait three days and they did not come. I had to call them again and set up another appointment. When they did come, they did not fix the issue properly and overcharged me. I had a leak on my toilet and paid $400 to fix it. Two weeks later, it began to leak again. However, this time the water was pouring out at a very quick rate and I was unable to contain it. Before, it had been a slow drip.When I called Brian about it, he could have cared less. He told me it would be another 4 days before he could come.Since I could not wait 4 days with water pouring out on my floor, I had to call another company. They came out the next morning and were appalled that I had been charged $400 for the work that had been done.They said it looked like someone had just replaced one screw. This company completely replaced the parts in the tank for $300, and the toilet was properly fixed. Brian was so very unconcerned to leave us stranded with no toilet even after I explained to him that my mother was disabled and needed a restroom. I also ended up paying $700 for an issue which should have only cost$300. This company is rude, uncaring, overpriced and dishonest. I will never use them again.

Rhiannon Ryan

2 months ago

Charged more for a cleanout than any other company. Didn't actually manage to clear the sewer line. Brian assumed the line was crushed. Quoted $20+k to jackhammer up the basement, dig up the yard, and place a new line. Called 2 other companies for a 2nd opinion. They both disagreed with his assessment. Ultimately, Roto Rooter cleared the line for $500, suggested a maintenance plan, traced all the lines for me, and left me feeling relieved - in more ways than one!

Literally call anyone other than Brian Scroggins Plumbing.

Derek Brock

3 years ago

Judy Howard

2 years ago

K Lynn Smith

10 months ago

Brian was great 👍

Matthew Strawser

a month ago

Service was on point!

Tom Scully

3 years ago

Cindy

a year ago

J. JAVA

2 years ago

My old water heater was leaking all over the laundry room even with the water shut off. They immediately called me from my online application to them and within 4 hours, BOOM he was inside my home, stopping the leak, accessed the break down of the old heater, removed it and its brand new and impressive replacement was installed in about 2 hours! Peace of mind is what I got from this plumbing company!! I'm keeping them on my speed dial :)

Tyrell Cunningham

5 years ago

Very fast process from start to finish! Would recommend! We had our sewer line replaced very quickly!

Catherine Nicole

2 years ago

Austin installed our dishwasher. He was very professional and took the time to do everything correct. When I chose the tier of service I wanted for the install he asked questions to be sure it was the right fit for me. He cleaned up after himself and remained calm even when my neighbor was being rude to him about parking. Highly recommend!

Joseph Marks-Weber

2 years ago

Trevor Templeton

a year ago

Rachael Vogt

2 years ago

Austin is the best! He has always been on time and the most courteous and professional young man I’ve dealt with in a very long time. Scroggins is the best local plumbing company, hands down. They have always gone above and beyond for me. I will never call anyone else!

Lindsey Davis

2 years ago

Austin was wonderful! Friendly and fast service.

Martin Wermuth

3 years ago

Brian and Austin are very professional. Brian offered several service options and costs and helped us to find a solution that worked. The new sinks look great and work well. Thank you!

Caleb Wilson

3 years ago

Tyler Queen

2 years ago

Great service, friendly staff.

Eric Popp

4 years ago

Highly recommended! Brian and his crew take pride in their excellent work and customer service. I had a water main repaired (emergency fix) then replaced, a new sump pump installed and a washer/dryer service moved from upstairs to the basement. Brian walked me through the scope of the project, answered all my questions honestly and with expert knowledge. I loved the way he broke down each job and gave me a range of options to choose from. All the work was done with great skill, the workspace was neat and I was kept well informed of the work schedule/progress and any changes or challenges that were discovered. Great experience, will definitely call again!

Leeann Tandy

a year ago

They cleaned the water pipes

chaundra Coons

2 years ago

I called and they were out same day! Very professional and cleaned up when they were finished. Extremely happy.

Josh Suiter

2 years ago

Rachel Lewellyn

a year ago

Our first interaction with Brian Scroggins Plumbing was with Jessica, she was very professional and courteous. Both Brian and Jessica were very upfront about pricing and Brian was right on time. He was able to change our water heater the same day which was greatly appreciated! What my husband and I most appreciated about working with Brian was the time he took to educate us on the different water heater systems, why he was recommending what he was recommending and ways to extend the life of our new appliance. I believe they truly care about their customers. Thank you, Jessica and Brian!

Jessica Lyvers

2 years ago

Robin Doss

2 years ago

Laura Shamhart

10 months ago

Joe Walkin

5 years ago

Good quality but very slow and lazy. 4 guys couldn't move the water heater. We used 3 guys while they watched.

Shane Mooney

3 years ago

Judy McClure

11 months ago

We had our kitchen faucet worked on by Scroggins Plumbing. He was able to come out assess the repairs needed and complete the repairs all in one day. He was both very professional as well as personable. We would not hesitate to use his Services again. Bonus, this is a locally owned small business which you can tell by their high level of service.

Sarah Young

2 years ago

Prompt service with professional behavior. Will be using them for our plumbing service again!

Donovan Hipsher

2 months ago

They are so nice

Nathan Harp

5 years ago

Fat, Great service !

Bob Burgess sr.

2 years ago

Job well perform I would recommend Scroggins Plumbing

Wesley Fust

5 months ago

Old Man Sven

2 years ago

Sloan Schroeder

a year ago

Amazing! He did so much work on my fixer upper! Very impressed! Love Brian!

Lesley Caudill

3 years ago

Doug Gray

2 years ago

Zane Crump

2 months ago

It had been a few years since I used them, saw a post online about how terrible and overpriced they are, and that reminded me about how I got overcharged. $1200 charge after they had unclogged the drain. Needless to say we have not and will not use them again.

Dustyloner

4 years ago

Michael came to the house and helped get things back to normal. Up front with prices, honest , courteous and efficient!! Would call them again if needed!!

Cinda Allen

5 years ago

DC Sports22

2 years ago

Brad Burden

2 years ago

Great service. Very friendly and professional. Highly recommend.

Jan Jennings

a year ago

Brian removed a broken water softener and installed a pressure regulator on the house. Excellent service!!!!!

Tommy Holloman

3 years ago

While the employee was a very nice and professional man , but they only try to upcharge everything and didn’t come close to fixing the problem ,not his fault. whoever they have to call I. The office is likely the issue. So almost $900 still not fix. Had another come out next day fixed 30 minutes for $215.

Amanda Ballard

5 years ago

We ended up having to do some major plumbing upgrades on an older home which made me very nervous. I cannot say enough about what a nice job Mike did for us. He did tons of work in 2.5 days. Mike was very patient and explained everything step by step and answered my endless questions. We have found a local plumbing company that we can depend on and trust.

Rhonda Calvert

2 years ago

Jasmin Broughton

3 years ago

Very happy with the service I recieved. I will be calling Brian Scroggins Plumbing for all my plumbing needs

Teresa McKinnie

a year ago

John Mudd

2 years ago

Brian has done a great deal of plumbing work for my family. Ten years ago, he replaced my sewer line, and a few years later, he replaced the pipes when we did a bathroom remodel. He also helped with a rental house we own. I mention the 10 years because since that time, the plumbing has worked perfectly. With this personal experience, I can attest that Brian not only does very good work, but he does his work with such professionalism that it will remain dependable for many years. If you need a plumber that you can trust and will charge a fair price, Brian Scroggins is your man. You won't be disappointed. His slogan is as follows:
Do what you love, love what you do, and deliver more than you promise. From my experience, these are the words Brian lives by in his career. That is the kind of person I trust to work in my home.

Steven Steinberg

5 years ago

Did everything to make me happy!

Holly Delbridge

a year ago

Brian came out same day, fixed the problem quickly, and was able to give my family peace of mind. Super friendly!

Sarah Caminiti

3 years ago

Everett Deckard

8 months ago

Kentuckiana Gun Store

5 years ago

Mike was very professional, diagnosed the problem, showed us the options, and had it fixed in 30 minutes. Highly Recommend!

Melissa Seacat

4 years ago

We had a water main break, was without water, and had trouble getting anyone to respond in a timely manner. Brian was there the same day and stayed to replace the pipe until it was finished. We called them again for an upgrade to our water heater; Mike installed a tankless system the same day as well as several other plumbing upgrades. They do a fabulous job every time; fast, reliable, trustworthy, and great to work with!

Dolly Clarke

3 years ago

Tara Curran

a year ago

Jean-Philippe Schmitt

a year ago

Denise Kempf

2 years ago

Ellen Eirk

3 years ago

Austin, Brian and Jessica were awesome. I highly recommend.

Nicole Parido

4 years ago

He showed up when he said he would. Gave us several options to fix our issues. He explained which option he thought was the best for us. It wasn’t the most expensive option either. He wasn’t trying to “sell” us the most expensive option just to make some extra cash in his pocket. He worked hard and got the problems fixed the same day so we could have water again. Brian Scroggins Plumbing will have my business from here on out.

Mike Moran

4 years ago

I had an old pipe in my basement that started leaking heavily and caused us to have to shutoff the water in the entire house. Mike came over the same day that we requested help and quickly fixed the problem. Very professional and I would highly recommend!

Kevin Fetz

a year ago

Needed a new water heater today. Fast same day service . Made sure to protect my hard wood floor and clean up. A plus service!

Kennith Fuller

3 years ago

Jonathan Jones

2 years ago

Jason Johnson

3 years ago

They showed me the problem and gave me options on pricing

Calen Schaefer

a year ago

This is honestly the first review I have ever written in my life. I noticed a crack in my foundation that had a very bad smelling leak of water coming through. After attempting patchwork myself, I finally climbed underneath my deck to see what was going on that water would be coming through even when it did not rain. To my surprise there was a puddle of water under my deck with the clean out pipe sitting on it's side. Since the area was not accessible, I started tearing up boards and digging a trench out to my yard for the water to drain. Then out of no where I saw a bubble come up out of the water. Hesitant to just stick my hand in there, I attempted to clear out more and more of the water until finally I saw that the PVC was completely full and backed up. (this was on a Sunday)... knowing absolutely nothing about plumbing, I took a recommendation from a co-worker and called Scroggins Plumbing. The woman I spoke to, Jessica, was nice and was able to accommodate getting someone out that same day. It came with a $149 technician fee, which, whatever, covered his drive time and what not for coming out to inspect the issue and provide me with options. We spent about 20 minutes outside talking when I showed him where the septic tank was and removed the lid. The tank was completely full and it did not appear that the tank was on. So the guy told me he was going to take the tank pump out and it would cost me about $300-500 cause it was a lot of manual labor. I left him to it and walked back inside. 15 minutes later the tech knocks on my door and I see my extension cord running from my house to the tank. I look into the tank and it's now half full and the pump was on. He told me that it was just the outlet and I would need to get an electrician out to fix it. Thinking that was the end of it, he told me he was going to charge me another $175 for that. I sort of shook my head and laughed and just let the guy leave. I called the office and spoke to Jessica within minutes explaining to her that I was not paying another $175 for 15 minutes of running an extension cord, identifying the problem, and not being able to fix it. She kept saying but he did extensive diagnostics as if that was going to magically make this highway robbery okay. It didn't. I told her how insane that was and any good person would have seen the massive amount of work I did and just said, there is your problem, sorry I could not fix it and that would have been that. Especially considering I already paid them $150 for him to come out and check out the problem...I rudely hung up on her and I am waiting for them to charge me so I can dispute it. Such a bad experience.

Valerie Dillard

2 years ago

Jennifer Duckworth

5 years ago

They came out within an hour of calling which was wonderful since we had a main line clog. Friendly and knowledgeable.I did think the price was quite high for what he did but I wouldn't be surprised if it was comparable to others but I didn't get any other quotes so...but pleased with the work done.

John Edrington

3 years ago

Had him install a new sewer line to a house to repair it for clogs per his recommendation. Where he tapped onto pipe have had clogs every 6 months since. He refuses to answer calls to repair.

Melisa Taylor

2 years ago

Austin was very professional and we’re very pleased with his services. I will highly recommend

Michelle Rigby

3 years ago

Austin was very professional , polite, and went above and beyond in service. The fast time of fitting us in was super great too!! Thanks!!

James Scoggins

3 years ago

Though the actual work was completed to our satisfaction, I can NOT recommend Brian Scroggins Plumbing. Firstly, what others are saying is true. They are very costly. We spent $5200 to have our plumbing scoped, a cleanout valve installed, and maybe 10 feet of PVC pipe replaced in the repair of our sewer drain in our front yard.

That's not our main issue though. While repairing our sewer drain, it was discovered that it had been damaged by a utility subcontractor that had bored straight through it, while installing fiber optics. So, in the months long process of attempting to be reimbursed, we've had nothing but issues. The utility subcontractor's insurance company needs itemized invoices from Brian Scroggins Plumbing, of course. Shouldn't be a problem. Any business I've ever been a client of has been able to provide this. Brian Scroggins REFUSES to provide us with itemized invoices. Meanwhile, we have been stuck in la-la-land while the subcontractor's insurance company waits on invoices that Scroggins will never be sending to them. With $5200 sitting on a credit card, racking up interest charges, month by month.

We suspect that we were pretty heavily overcharged. That's the only reason I can think of - that Scroggins doesn't want us to see the breakdown of prices to know just how badly we were overcharged.

Furthermore, when this was originally beginning, the utility subcontractor (who's company had punctured our sewer drain) claimed that Brian Scroggins had told him that there was $18000 in damages, and that our house had been flooded! He was planning on being the middle man, between the subcontractor's who owed us money, and my wife and myself. That way he could try to pocket $14,400 and give us $3600 back (not even our whole $5200 that we spent - how greedy can you be?!). This is hearsay, but I do believe the subcontractor. He would have no reason to lie to us.

Again, the work got done, and it seems like it was done well. But I wish I could go back in time and skip over this business in the phone book. If there is ANY chance that you will be making an insurance claim on your plumbing problem, do not use these guys. Use anybody else - and make sure, before they come out, that they can provide an itemized invoice. Learn from our lessons, and save yourself the trouble.

Cory B.

4 years ago

Brian Scroggins and company are true professionals. They’re very honest, fair, and up front about everything, and as a customer this is very much appreciated! The staff is super friendly and professional and they provide exceptional service. I recommend this company to anyone in need of a trustworthy plumber that provides excellent service!

Roz Donald

8 months ago

Great to work with and caring. The team was responsive and the office manager, Jessica was wonderful.

Olivia Murphy

a year ago

We had gotten other larger companies to come out to look at our sewer pipes backing up, and they pushed a lot of work and large estimates. Brian came out to look at our sewer issue and gave better/different prices ranges to pick that suited our budget and needs. We had 10 people coming to our house for Thanksgiving, so stress was an understatement. His team worked diligently and kept us in the loop. We’re so thankful we found them to work on our house.

david koch

4 years ago

I greatly appreciated Tim and his ability to do all the work I needed done. He was very professional and he had a great attitude. It’s good to know that there is someone you can call on and trust their work and not feel like you are being taken and being or over charged. Thanks Tim and Brian. David K. 8-17-2018

preslie lovan

a year ago

Tish W

2 years ago

Austin was great. He was professional and explained things to us. They offered several different options to solve our issues and made finished up quickly. He made sure to clean up after he was finished and even took the time to talk about some other items that needed attention in our plumbing system.

Mike Callahan

3 years ago

Brian came in and corrected a mess left by another contractor. He and his staff did excellent work at a fair price.

Batbileg Battogtokh

3 years ago

Rick Mcginnis

a year ago

Brian and his team came in and performed diagnostics on our hot water heater. They gave us options and allowed us to make ye decision!
Quality and clean up were spot on!

Nicki Hudson

a year ago

They never called back 😔 for the appointment 😒

Christy Hunt

3 years ago

COULD NOT BE HAPPIER with their service and timely response and repair! As realtors our clients are always under a time-frame, many times the answer is next week that's not what we got from Brian Scroggins. He sent a tech right out to scope a main line and also do the repair, from phone call to fix it was about 2 hours! That's AMAZING! They were priced right as well. Will definitely be referring them to others! Thanks Brian and Shane for helping our clients move on to closing!!

Rick Stewart

3 years ago

Tony

a month ago

Brian was extremely responsive and got the job done quickly and efficiently

Jennifer Fleece

2 years ago

Scroggins Plumbing was quick to return my call when we had an emergent issue with an outdoor faucet. They were able to get a technician here within 1.5 hours well within the anticipated arrival time the technician was professional, knowledgeable, and offered several different options to repair our problem. The service required cutting through some drywall and moving the washer and dryer. The tech, Austin, moved them himself and even swept up the dryer lint that is impossible to get to without moving the dryer lol. Ultimately Austin replaced some pipe, an outdoor faucet and added a water shut off valve specifically for that line and did it all within about an hour and half. 5 out of 5 I would recommend Austin and Scroggins Plumbing to anyone who needed a plumber in the area.

Brian Garman

a year ago

Brian was amazing! He was well prepared for the job, and was willing to work with me on accessing my home warranty. Same day service! Professional operation, run by a man who truly knows his craft!

Philip Owens

4 years ago

Awesome company with customer focus. They seem to genuinely care about the issue at hand, as well as, future issues. I would definitely recommend Brian Scroggins for all of your plumbing needs.

John Harris

2 years ago

Excellent work! Austin was the technician and was friendly and professional. Overall a great experience although I thought the charge was higher than the average.

Jim Abbott

2 years ago

Austin was professional, friendly, explained what the job required. He took his time to do the job right and he cleaned everything up before leaving.

Austin Pendley

3 years ago

We have used Brian Scroggins Plumbing multiple times this year for updating/renovating multiple systems in and outside the house. Each time they provided us several affordable options and completed the work the same day. We’ve been very happy doing business with not only Brian, himself, but also other techs like Austin Mathis, who has gone above and beyond to get multiple jobs done. We plan on being in our home for decades to come, with help from guys like Brian and Austin. Many, many thanks to them!

Robin Murphy

5 years ago

Extremely satisfied with Scroggins! Very Efficient , Reasonable, Reliable , and no doubt will be using them and suggest to others as well to Count on them! Technician Tim did an Outstanding job today! Proffesional , very thourogh and takes pride and hard work in his job performance! Not just a Company to make money but truly cares for customers best interest. Very respectful to household members and pets as well ! Very satisfied! Very professional and cleans up any mess!

joseph king

7 months ago

Excellent service on even on Christmas Eve! We were so thankful to have Brian himself come out to repair our busted pipe on a weekend, holiday, and evening no less (we had a house full of family and getting the leak fixed was a necessity). During an unseasonably cold day our exterior water spigot ruptured flooding our laundry room. Initially, our copper pipe had disjointed from a piece connecting to the spigot. Brian added us to the que and allowed us time to try the repair ourself. When we turned water back to full pressure after applying some pipe sealant to the disjointed sections, we heard a loud noise: the copper pipe itself split, something we could not repair. Making matters worse our house water valve was so old it didn't function fully and did not shut off water to the spigot. Thankfully, Brian came out and was able to replace the broken pipe. We learned that the insulation around the spigot had been removed, and by placing insulation in the area we were able to stop a terrible draft that we had been experiencing in the laundry room (which contributed to our frozen pipe). It wasn't cheap, but Brian came when we needed him, and on Christmas Eve no less!

Kenny Gray

4 years ago

Absolutely great service!! Fair prices and Brian takes pride in his work and his business! I reccomend them for anyone in need!

Charles Romans

3 months ago

The company is very polite. They treated me with a massive amount of respect. The prices are extremely reasonable, an all-around wonderful company and experience. If experience and being treated like a valued customer is what you want, this is the company for you

Blake Hall

5 years ago

I have used this company numerous times with my work at Servpro. They are reasonably priced and are extremely prompt when needed. If anyone needs a plumber these guys are the way to go!

K E

3 years ago

Rick Barstead

4 years ago

We are repeat customers of Brian Scroggins Plumbing. I am a firm believer that you get what you pay for, and with Brian Scroggins Plumbing you will not be disappointed! Today the technician, Michael did not disappoint. We had four jobs, and I had all the confidence the job would be done properly Michael is very professional, personable, knowledgeable, and explained, and answered any questions. I would highly recommend Brian Scroggins Plumbing, and if you want a good technician, Michael is your guy!

Stephanie Wright

a year ago

Lori V

3 years ago

I couldn’t be more pleased with the service that I received from them! Friendly, professional, and fixed the problem in a timely manner. Will use them again and I would definitely recommend them!

Matthew Vaughn

3 years ago

Carole Dehli

3 years ago

So happy Brian happened to be stopped at the intersection in his truck. I was able to stop and tell him I had a problem with water getting to my new dishwasher, and did he have time to check it out..He offered to come in and check on the problem. He replaced the water shut off valve, and now my dishwasher is working.
Thank you for saying yes, and repairing our waterline. Also I definitely would recommend your plumbing services to anyone needing same. Thanks, Carole Dehli

Oliver Montoya

5 years ago

prompt, excellent service

Brittany McQuillen

5 years ago

Mike was thorough, explained what was happening, and did an all-together great job. I would recommend to family and friends.

P Riddle

5 years ago

Brian Scroggins Plumbing was very quick to respond and provided several options of service to meet my needs. I was very pleased and impressed with them and would highly recommend them to any of my friends who need plumbing service. I will definitely use them again.

Jonathan Thomas

8 months ago

Brad Jeffries

3 years ago

cindy schultz

2 years ago

My experience with Scroggins was atrocious. I think they are frauds and I would never hire them again.

Adam 47150

2 years ago

Austin did an awesome job replacing our water heater. It wasn’t an easy task, the old water heater was a devil to work with having years of sediment blocking the drain. We have always been more than happy with Brian Scroggins Plumbing and they are our go to plumber!

James Seitz

11 years ago

Did a great job at a very reasonable price. Would definitely recommend to anyone who needs a plumber. Wish all service/repair companies were as friendly and helpful as Scroggins.

Brad Jackson

4 years ago

Brian was very professional and explained all options before proceeding. I would recommend Brian Scroggins Plumbing to all my family and friends.

Corey Holtz

2 years ago

Austin was very friendly and professional. He thoroughly explained the process before he started and quickly identified a clog in one of the pipes leading to the sewer outside the house. He walked us through our options, and he suggested a cheaper option rather than pushing the most expensive choice. He got everything in working order again and offered helpful tips on maintaining our plumbing as well. Overall, I would highly recommend Brian Scroggins Plumbing!

Leslie Mudd

a year ago

Stevie Mc George

3 years ago

Susie Mobley

2 years ago

Austin was very professional and helpful. He went above and beyond to make sure everything was put back together and clean.

anthony cunningham

2 years ago

Courtney Combs

2 years ago

A C

a year ago

Deborah Morris

3 years ago

We were having our washer back up into my kitchen sink and Brian came and put new pipes in. I reallylik e this company they were very friendly and professional and got the problem fixed quickly. I will have them come again for all my plumbing problems.

necebrooks

a year ago

Sheree Tyner

3 years ago

I was wondering what to do used Brian Scroggins Plumbers 2nd time they are awesome 👌 highly recommend them

Andy Schwartz

3 months ago

Came in, defined the issue, and presented us with a number of options to choose from.

jenny brown

2 years ago

Called about my hot water heater smelling like smoke- they came out quick. In under 3 hours from the time I called, i was taking a hot shower! Thank you again.

Charla Perez

a year ago

We are glad we called Brian. He is very efficient and explains everything. He tells you what needs to be done and he gives you several options for repair. He also tells you how long the job will take. We will definitely call Brian again!

greg johnson

2 years ago

Scroggins Plumbing was great to deal with. All aspects of job was explained And completed. I highly recommend this company.

sharon moore

5 years ago

I used Brian Scroggins Plumbing today to have my clogged kitchen sink unclogged. He told me that the $79 service charge would be applied to the repair and that I would have several options for repair to choose from. The price ranged from $249 to $850 depending on which option I chose to have the drained unclogged.
It cost me $249 and the $79 was not subtracted.
*I feel that this was very high!!!

Kay McCulloch

2 years ago

We just purchased a new washer and dryer only to discover that the new hookup necessitated replacement of the water valves also. Brian was very professional, polite and detailed in our options and did a great job. We also had him do a reseal of a toilet. He went over and above with that job as well. Neat and tidy. Jessica in the office was super nice. Will definitely use them again should future projects arise.

Kenny Gray

a month ago

Another great job!!! He is our go to guy!!

Mady Raggard

a year ago

Elizabeth Knowland

5 months ago

Great service. Your colleague Joe Banks did excellent work. Great job. 5 stars.

Michael Martin

3 years ago

Andrew Ward

2 years ago

Darlene Hill

a year ago

Emily Vaught

5 years ago

I contacted Brian today. (Late Saturday afternoon) he was here within an hour. Great service , professional, fairly priced, and got the job done in no time. Would highly recommend!

Stephen Spires

11 months ago

Very professional and courteous as he knew the importance to me in handling my plumbing emergency..

Samantha Little

4 years ago

We had Brian Scroggins plumbing come out to the house today to help us fix up our home before we move. They did a great job making sure our issues were resolved. Thank you so much for your help!

Beth Emonz

a year ago

Kym Lyllys

8 months ago

did not show up for first appoinent.. Needed drain unclogged.. was told it would be a $79 daignositc fee which is ok since it would go toward the drain.. They came back with 5 options that ranged from ripping out my pipes $1,300 to simple unclogging.. at 350.00 -- they did me a favor and charged me $250.. I needed the drain unclogged and paid 250..kicking myself as I should not have.. please do not call them unless you want to be ripped off...

Suzanne Huntsman

5 years ago

Once again, Scroggins Plumbing came through for me in a pinch! This Company is serious business and they are very professional. Mike was awesome and figured out my problem fast and got me running again. You can't ask for better prices! They will not leave until the job is finished and done right. Thank you

George Constantine

a year ago

justin rhoton

5 years ago

I recently had a outside water spigot bust and left significant water damage in our house. Mike from Brian Scroggins Plumbing showed up to make the repairs and did a great job. He was very professional, and worked directly with our insurance company to provide an overall great experience. I would highly recommend Mike, and Brian Scroggins plumbing.

Toni Rodriguez

5 years ago

Great experience, came out in the middle of night, and replaced our sump pump. Reasonable price, super nice guy, and really quick. Wouldn’t hesitate to call again.

Michael Henderson

2 years ago

John Bouchey

2 years ago

albert north

2 years ago

Diana Denhard

2 years ago

Allison Miller

2 years ago

Scroggins did an amazing job. About a year ago we needed the garbage disposal completed replaced. They did it quickly and for a great price. This month we noticed it wasn’t turning on. They came out and looked at it, showed us how to fix it in the future, and unclogged the problem. Excellent customer service!

Greg Ward

3 years ago

Very thorough explanation of the problem as well as several options to fix it at several price levels. I will use them again should I need plumbing services.

Christine Saiers

2 years ago

Brian Scroggins Plumbing was not only fast to get out to my property to assess and fix my plumbing issue Brian went above and beyond to show me the problems and talked to me about ALL my options and allowed me to choose what option I wanted to go with. He kept his work areas clean and organized. I highly recommend him company to anyone who is looking for an exceptional plumber at a great price.

Curtis Unger

a year ago

Diana

4 years ago

Called late yesterday afternoon after I botched my amateur plumbing job. He came out today and did an outstanding job. Explained everything and did not leave a mess. Even threw in a few extras. Definitely the plumber I will call in the future.

Jody Fitzpatrick

4 years ago

Brian is very thorough and explained everything that needed to be done and why. They left the are neat and clean when work was complete. I would recommend him and will use again for future jobs.

Kim Jones

2 years ago

Sandy Emery

2 years ago

Terry Frank

3 years ago

Megan Johnson

2 years ago

Austin Smith

11 months ago

You can depend and rely on Brian and his company

Miguel Zañartu

2 years ago

William Maetschke

5 years ago

Great experience! Brian is a very nice, caring guy who does top-notch work. I would recommend him to anyone who asks.

Nicole Stratford

3 years ago

He came out and fixed my issues with my toilet. He was on time and professional. I will definitely use his service again.

Evan Taylor

5 years ago

It's never fun to have to pay for plumbing problems, but Mike at Scroggins Plumbing made it an enjoyable experience. He was a very nice guy, told me exactly what was wrong and what my options were, and did not try to push any higher priced options other than what I needed. Mike was very knowledgeable and professional and was in and out in no time. I will definitely be contacting Mike and Scroggins plumbing next time I have a plumbing problem due to their excellent customer service and professionalism.

diana cox

a year ago

Rick Love

8 months ago

I called several plumbing companies. Brian Scroggins Plumbing was the only one who could get my difficult plumbing problem fixed. The other companies said they couldn't do it or wouldn't do it. Brian had the experience to get it done.Thank you Brian. You are a lifesaver. We really appreciate you. I would recommend him to anyone needing plumbing work.

Seth Edens, SIOR

5 years ago

Great service and great rates. Went over and beyond to fix my plumbing issues.

Kevin Bryant

4 years ago

Needed immediate drain repair. They said they'd have a spot in the afternoon open, which was fine. Showed up mid morning anyway and started working. The cost seemed high to me but it was worth it to have it done right by professionals. Took them a long time due to the complexity and other problems, but they stuck with it. Great work!

Brooke Valentine

8 months ago

Tim was amazing! Highly recommend.

Jeremy Harmon

3 years ago

Did a very professional job. Was able to unclog drain. I had Tom Drexler come the day before and couldn't fix the issue. Tom Drexller also flooded my basement and ruined my drywall. Very thankful to Brian for being able to fix my issue.

Patrick Gillenwater

a month ago

Scroggins Plumbing did a complex plumbing job for us in stellar fashion and with very competitive pricing! They replaced old valves, bathtub drains and installed faucets, shower heads, hoses, etc... They had to cut through walls to gain access to some of the work and did so with precision while remaining focused on cleanliness and appearance. This was our first interaction with this business but after our experience it will not be our last. They communicated extremely well before, during and after the job, and all 3 plumbers involved in the work (including Brian Scroggins) were very professional and polite. The work was done to perfection and timely, plus they provided excellent guidance with no pressure to add additional services or products. We are very happy with our experience with Scroggins Plumbing.

Courtney Plaskett

3 years ago

They came out same day(on a Friday even). Austin was kind and did a great job! They give so many options and Austin went above and beyond to make sure we were taken care of. 10/10 recommend

Hezekiah Chhan

a year ago

Chris was our plumber and he did a fantastic job. He carried himself well and handled everything with professionalism. Brian came out and gave us a reasonable quote. We appreciate and approve Brian Scroggins plumbing. We recommend this business to anyone with plumbing needs. Again We do appreciate Chris’s hard work. Thank you guys for all you have done.

Doug Geiger

7 months ago

Quoted 8,000 to 12.000 to connect a scheduled 40 6 in ch into a 10 inch clay pipe that’s dug out already

Jason Cotner

2 months ago

If you’re looking for reasonable, transparent pricing and punctual service, you’re gonna want to call someone else. Mr Scroggins should be ashamed.

Brian said he would be here around 1. Then called at 2 and asked me to pay the $79 diagnostic fee in advance of their arrival.

Once they arrive (late) they will upcharge you every step of the way. The diagnostic fee grew from $79 to $300 5 minutes after they walked through the door.

10 minutes later they presented me with with a list of absurdly priced options. Must have been some very advanced diagnostics to take a whole extra 10 minutes. They try to hide the pricing behind a laundry list of jargon. “Basic ignition system renovation”, “mechanical safety system rejuvenation”, “tank contamination service”.

Just be transparent - you drained the tank and replaced the gas thermostat on a water heater. I guess if you did that you couldn’t try to upsell to the $1200 GOLD option.

To top it off he charged an “after hours fee” even though he was done at 6. When I explained my disappointment with that, he tried to couch it as a “trip charge for the extra 2 hours after 4PM.” If he’d arrived at when he said, then he wouldn’t have been here “after hours”.

Kevin Taylor

2 years ago

Called Brian Scroggins Plumbing for a plugged drain. Called them around 9 am and they had a technician show up approximately an hour and half later. Austin Mathis was the technician, very polite and answered any questions we had. Showed us what was wrong and explained to us what our options were. Did not push any certain option on us and the prices are very reasonable. Austin was professional and explained clearly what he would do.
I highly recommend Brian Scroggins Plumbing.

Samantha Boyd

3 years ago

Brian was friendly, quick, and willing to work with us to make sure the work got done.

Preston Dillard

a year ago

Joseph Read

3 years ago

Prompt professional stayed late to work on the waterline to my home. I WILL hire him again.

Tina Spurlock

a year ago

Lincoln Crum

4 years ago

Wonderful job by Brian Scroggins Plumbing. As always. Thank you for the timeliness and work completed!

Dan Mackison

3 years ago

I found Brian online when the plumber my landlord recommended didn't answer his phone on a Sunday. Brian came out the same day, was quick, and efficient. He even recommended some minor work which would prevent corrosion in the future.

Justin Bencomo

5 years ago

Brian came out to diagnose a water heater problem and took care of it on the spot. I had them install a backup sump pump a few days later. Mike did a great job.

Robert Barnard

2 years ago

Brian was fantastic. Open, honest, did quality work. A go to if I have plumbing issues in the future.

jean lewis

2 years ago

Austin was knowledgeable, timely service, clean and very quiet. Will call Brian Scroggins Plumbing again.

Jeremy Wright

5 years ago

Awesome work and attitude! Work ethic is top notch and all around good guys! Will continue to get my business!!!

Lindsay

a year ago

Melinda White

2 years ago

Austin was very professional and polite. He explained my options and got my lines working again. I would highly recommend this company.

Chris Martin

5 years ago

Great service in an industrial setting, prompt,professional,safe I would recommend this company.

Haley Reichle

5 years ago

Scheduled an appointment for service a few days ago. They were supposed to come out this morning between 9am/10am. My husband calls Scroggins when it's past 10am. Scroggins lies to my husband and tells him he didn't think we actually had an appointment! When we spoke on the phone I explained to him the work that needed to be done, he said he could do it Mon or Tues the following week, we agree on Tuesday between 9am & 10am for him to come out and do the work. So apparently this guy totally forgot about the appointment and decided he would lie to my husband rather than just explaining that he forgot - which would have been fine! Stuff happens. But lying was very disrespectful. If you make an appointment, make sure to call them the day before to remind them or you'll be in a pickle like we are now!

Jonathan Wolff

2 years ago

TheJaysplif

7 months ago

Good guy and did a very good job! Highly recommended!

Twila Boutte

2 years ago

Debra Tackett

a year ago

David Williams

2 years ago

Great service. Very satisfied.

Stacey Sanders

10 months ago

Had an outdoor water leak going to our barn we had been trying to dig up for 3 days. Called Scroggins and they came out same day and were honest about what they could do cost wise, which resulted in us calling a leak detection company. Located the leak and then Brian and Tim returned to fix said leak. The cost was economical and Brian, Tim, and Jessica all provided top notch service. Although I hope we don’t need them, will definitely call them back for any other waterline/leak needs.

William Bradley

a year ago

Very good service

Jeff 716

7 months ago

We had a clogged drain, so we called this company to come out and clear it. We knew which isolated pipe was clogged and we told the company this. However, this company charged us a $129.00 diagnostics fee. Their diagnostics was merely looking at our pipe locations and telling us where they thought the clog was, which was right where we said it was. They then presented several options, with the most expensive ($1,200+) option first. I told them we would go with their basic option that was $340 (in addition to their $129.00). So, to have them clear our pipe, we were given a base price of $469.00. After one to two hours of work, the plumber said he was unable to clear the blockage and that we would have to pay for the package that was the next level up. This was just a couple days before Christmas, so it was urgent. We were stuck in between a rock and a hard place, so we agreed. Our new total was $662.00 for that service call. The employee went to our basement (with an open ceiling), cut a pipe, drilled/cleared the blockage, and put a boot on. The individual who did the work was professional. Therefore, I left a positive review that day. However, looking back, the pricing is highly unreasonable and questionable. Due to this pricing, I made a recommendation to someone else a couple days ago to go elsewhere when they had a pipe burst due to low temperatures. That company responded and completed the job in a professional manner for $142.00. They did not charge an outrageous diagnostics fee either.

Chase Huff

9 months ago

Cleaned my pipes same day I called. Offered different packages with different pricing. Tim got the job done super quick too.

Shirley Baker

3 years ago

Brian is always great to work with. This is the third time I've used their services. They've done some drain clean out. They remodeled my bath. Today he replaced and hooked up the water to my new fridge. Always on time, respectful, and easy to work with. My dog also likes him...and she doesn't like ANYBODY!

Stewart Hurst

7 months ago

They were awesome. Came out in the cold due to the freeze to repair broken pipes. There isn't a higher rating than 5 stars. They did an excellent job, were quick and upfront. They are absolutely lifesavers in my book.

JEWELL GREEN

5 months ago

Great guy . Honset and dependable

Autumn

7 months ago

Brian did a great job! He came out and did a thorough inspection before explaining multiple service options for various price points. A convenient and competent business.

Peggy Morris

2 years ago

I wouldn't recommend this plumber on a bet. Pay 225.00 to auger a toilet tells me its fixed and 2 days LATER it backs up again. Call them (this is Friday) and they can't come back until Monday or Tuesday. So all weekend waiting ? The reason I went with them was that the 89.00 visit fee I told it was 2 toilets and guy while I was waiting to get the ok, tells me that that was for only one toilet. Originally estimate was 330.00 I declines, they came back with 225.00 they were there so I said go on. Wish I had just gone with the other plumber.

Melissa Faith

5 years ago

Mike came today and was great! Explained everything, was fast and professional.

mike jones

7 months ago

Life savers a had a pipe burst they were very nice and very kind came out same day. I highly recommend.

stanley oneil

4 years ago

was 5 hours late left a big hole in our wall was very rude don't recommend

Michele Wimsatt

a year ago

Brian Scroggins Plumbing was very responsive and professional in regards to our call for help with a plumbing problem. We tried other companies and they were unable to resolve the issues. Brian did an excellent job at finding the cause of the problem and resolving it quickly. Quality service and very reliable. We highly recommend.

Bradley Rice

2 years ago

Brian installed a new sump and serviced my existing backup. Some new piping as well. Very professional, knowledgeable, and clean work. Can’t go wrong!!!

William Bell

a year ago

Punctual and professional

Matt Ferreri

2 years ago

Austin was extremely professional & helpful

Lori Wilson

2 years ago

We woke up to our sewer pump alarm going off. I started calling around and Brian Scroggins was the first plumbing company who could get to us. While Alex (I believe that was his name) was nice, he completely misdiagnosed our issue. He told me our discharge line was improperly installed and they would need to dig up our front yard and replace the piping. They offered a price range of fixes. The lowest was their band-aid fix starting at $4,718 and the most expensive was their platinum at just over $14,000. Anyway, I decided to get a second opinion and am so glad I did. The other plumbing company was able to diagnose the problem for $99 and get me in touch with the company who could actually perform the repairs. The repairs were done the next morning and ultimately cost me nothing because the pump was still under warranty. Of course I'm still out the $350 diagnostic fee Brian Scroggins Plumbing charged me.

Martha Gurtz

a year ago

Very good service and explained quality, performance, maintenance and pricing in terms I could understand. No pressuring or down talking to me which is very important. Considering I did a lot of my maintenance and installations in past myself. Thank you.

William Brock

11 months ago

Did a great job, came out quick, very friendly. Knocked out a bathtub faucet swap with some added shutoff valves in about 2 hours. Highly recommend, I will be calling for any further plumbing work.

Z Co

a year ago

Lauren May

3 years ago

Austin was very professional. He answered my questions with patience and detail and explained all my options. He fixed my plumbing problem and went out of his way to ensure my satisfaction. This is the second time I've called Brian Scroggins Plumbing, and I've been satisfied with the work both times. I will call them exclusively. Thanks, Austin - great job!