Best Heat Pump Maintenance in Baltimore MD

Ty replaced an old cast iron tub with a new tub. He provided a detailed quote and did the job expertly and efficiently. We were very happy with the completed job. Ty is personable and conscientious and I highly recommend him.

Once again Ace Plumbing came to my rescue. The owner of the company Joe is so kind, professional, quick to respond, and very reasonable pricing. Kevin came to my home and had my sump pump replace in no time. Kevin was very kind, professional and reassured me that all would be OK. Again, thank you so much Ace Plumbing! Do not hesitate to call Ace Plumbing for any of your plumbing needs.

Scored huge points with us! Came back and corrected somethings in previous job that needed attention… did it quickly and efficiently. Will be calling them again!

I had an issue with my garbage disposal. Despite being late in the evening, Tim came out and took care of my problem. Everything is working great!

Great company that went above and beyond on a difficult installation. Appreciate Rob and Paul professionalism and integrity. Highly recommend Baltimore Water Heater Guys.

Have had prompt, professional HVAC and plumbing services from this company multiple times. They have taken care of both our heating and cooling woes in an older Baltimore rowhouse. I'm happy to be a loyal customer!

Sailo was extremely professional. When they said that they would be at the house in 2 hours and they did. I appreciated his time and neatness. Sailo was very polite and knowledgeable. I would use them again if I had to.

David at BF Plumbing did an excellent job and helped us to get our drains cleared. He provided good advice for maintaining clear drains.

Stilwell put in a water heater January 2015. A gas leak was found by a profession about 17 days after the 1 yr warranty. Immediately we called Stilwell's emergency line we never got a call back! We called them back in the morning and was told by a very nasty and sarcastic young lady to call your local gas company and that its out of warranty so they will charge us a full service fee to check it out (the same fee they would charge a new customer). We had someone else come out and fix the gas leak (that was in two different connections!) They also noticed rust on the top of the heater and said this should not be after one year.

We then went to the BBB and after filing our complaint this is Stilwell's unprofessional response.....

Water Heater installed on 1/9/15. County inspector arrived 1/14/15 and passed work. Customer has a 90 day warranty with their home warranty company on said work. Complaint filed on 1/27/16. 9 months out of warranty. Even if we go by our warranty of 1 year which we don't have to but being the responsible company we are the customer is still 18 days out of warranty. So the question is how long should a company extend its warranty for, 1 hour, 1 day, 1 week, 1 month, 1 year how about we all just live by what we agree to and take responsibilty for ours

Addendum 2/19/16

This was Stiwell's ridiculous rebuttal to our second response

'As i stated prior, this has nothing to do with us. Our warranty was over and we have no obligation to this customer at all.'

How unbelievably unprofessional!!!

Be careful when you deal with this company

I had a great experience with Michael & Son and I will for sure use this company again. Quick, fast, and very efficient are some of the perks. In addition, Lal Hmangaiha was AMAZING, very knowledgeable, and super friendly. We loved our Plumber and our service!

Loved the work that was done. Thank you.

Excellent work. Nice people!

I've been using Fitz for years. They always do good work, and they don't rake you over the coals with prices!

They promptly came out and fixed a leaky pipe in my wall. They were professional, very quick, and kept in communication when I scheduled my appointment. 10/10

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The experience was amazing, Andres came and helped us with service we needed. He was very polite and professional, we will continue to use them for our needs! Thank you great and fast response.