Description
Metcalf Plumbing is family-owned and operated since 2002 by Les Metcalf, a master plumber and gas fitter. Les and his team service the Baltimore County and Howard County areas including Catonsville, Ellicott City, Columbia, Elkridge, Clarksville and more. When you work with Metcalf Plumbing, you’re guaranteed customer-first service from true industry professionals. We always begin with a no obligation consultation and cost estimate, all our plumbers are screened, licensed, certified and insured so you’ll never have to worry. And we’ll do whatever it takes to address your plumbing concerns and leave you satisfied. We handle repairs, replacements & new, water heaters, sump pumps, water lines, sewage lines, gas lines, boilers, faucets, etc.
SERVICES
Plumbing leak detection, Faucet installation, Shower installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Plumbing leak repair, Garbage disposal repair, Outdoor plumbing system repair, Sewer repair, Shower repair, Water heater repair, Sewer cleaning, Sump pump repair, Drain cleaning, All Plumbing Needs, All Plumbing Work, Back Flow Preventer Testing, Backflow Device, Blocked Toilets, Breaker Box, City Water Supply, Comprehensive Plumbing Services, Diagnosis And Repairs, Drain Cleaning Service, Fire Suppression Systems, Flushometer Repairs, Gas Fitter, Gas Line Issue, Irrigation System, Laundry Tub, New Gas Lines, Plumbing Issue, Plumbing Options, Plumbing Repair And Installation, Plumbing System, Replacement Flushometer, Residential And Commercial, Rpz Valves, Sewage & Sump Pumps, Sump Pump Installation And Repair, Testing Boilers, Toilets Sewage, Your Plumbing Services, Backflow Preventer, Bathroom Sinks, Boiler Installation & Repair, Burst Pipes, Camera / Video Inspections, Clogged Pipes, Courteous Service, Drain Lines, Drain Pipes, Gas Appliance Installation, Gas Boiler Repair, Heating System, Home Plumbing, Installation And Maintenance, Kitchen Sinks, Kitchens And Bathrooms, Line Installation, New Plumbing, Oil Boilers, Plumbing Emergencies, Plumbing Needs, Plumbing Work, Steam And Hot Water Boilers, Toilets, Sinks, Showers, Water Damage, Water Line Repair & Replacement, Water Main, Water Pressure, Water Supply, Water Treatment, Yearly Maintenance, Your Plumbing,
Reviews
Mike Munson has serviced our home twice for gas pipe leaks and has provided excellent service! He is professional, timely, clean (wears booties), and trustworthy. He provided good quotes and both times the job required a little more work than expected and we weren't charged more than the quote. I trust he does thorough and quality work as if he's doing it in his own home. We will continue to use Metcalf Plumbling for all of our plumbing needs!
Aaron Klebanoff
9 months ago
Installed new supply valves and vanity. Mike is very friendly and professional and does great work.
Rebecca Ripley
8 months ago
The two young men were right on time, friendly, competent and efficient. What more could one ask for? Keep up the great work, Metcalf.
They installed the turn off valves for the water for my washing machine. They are very professional and provide prompt service.
John R Powers
7 months ago
Excellent job because of a very difficult removal of the old faucet which was rusted. I would highly recommend them for your plumbing needs.
Metcalf Plumbing stepped up BIG time when our bathroom flooded and our family was out of the country and our regular plumber was out of town. They jumped in to save the day and were able to quickly resolve and repair the problem! All while having to deal with remote access issues and our kittens crawling all over them :) We cannot thank them enough for helping end our nightmare!!
Nicholas Schoch
a year ago
Michael and Allen were prompt, quickly offered several possible problems that were causing my leak, offered me a quote. Right before they were going to begin the work, Michael said he wanted to look at one more possible fix, and the fix wound up saving me 700$ and kept my drywall from being opened. Thank you both so much!
Edit: Had Lou come out to fix a toilet for us. Again, punctual, polite, and fixed the problem in record time at a very fair price. Excellent company!
Marsha Kessler
a year ago
I consider Chris to be my person plumber. This is the second job he's done for me and both times the work was excellent, he's very professional and on time. Thanks Chris
Jen Blanchard
2 years ago
Tim Marrone
10 months ago
Mike was professional, courteous above and beyond, and patiently answered all our questions as he walked us through his work.
We will definitely be using your services in the future.
George Belleville
a year ago
We have used Metcalf plumbing for years. They are professionally run, and do great work. I recommend them to all of my friends and real estate clients.
Les, Lou and Courtney delivered excellent service. 5 stars. Can't say enough about their professionalism, the quality of their service and how easy it was to work with them. Always showed up on time. Always delivered as promised. It was actually a pleasure dealing with Metcalf Plumbing.
Happy with the result, Lou was professional and did a good job. New kitchen sink and disposal look nice. Would use them again.
Michelle Joffe
7 months ago
Best in the business! Seriously the kindest and most responsive and flexible and hard working.
Carol Crosby
10 months ago
Very professional, friendly, fast service, plumber on time as well as knowledgeable and efficient.
Professional quality service
Easy scheduling, polite employees, happy with the end result.
Best experience I have had from a service provider in many, many years! Mike was knowledgeable, professional and informative. Highly recommend Metcalf Plumbing Service.
Abigail Jenkins
2 years ago
Gabriel Schneider
2 years ago
Chris did a wonderful job, quick and professional. He also spent time making sure we understood what the problem was and how it happened
Mike did a great job replacing our garbage disposal, and we really appreciated the same day service! Excellent work again!
Martha Arthur
2 years ago
Michael was professional, courteous, took time to discuss the problem with me, and completed the repair efficiently. Great experience. Will use thus company again.
Good job ..on time good clean up
Plumber Tech Lou Jones did an excellent job, in all respects! We are very satisfied with his timely arrival and job performamce!
Emily Comberiate
2 years ago
MIke was very professional, knowledgeable, and kind. He also walked us through our options and explained things very well. Will definitely be calling Metcalf Plumbing in the future for any of our plumbing needs!
Diane Fisher
7 months ago
Outstanding service once again. I wouldn’t hesitate to recommend. Friendly, professional, on time.
Set up washing machine and added new sink and faucet. Excellent work and customer service! Very friendly and took time to answer all my questions!!
JANET SMITH
11 months ago
William Bodnar
a year ago
Edelmond Williams
a year ago
Marsha Kessler
9 months ago
We have used Metcalf Plumbing several times and always happy with their service. We've recommended them to others in our community and everyone has been pleased with their services.
Amanda Cameron
a year ago
Lou did a great job finding and fixing the cause of our bathroom leak.
Fred Schneider
a year ago
elizabeth richards
2 years ago
James Mendoza
11 months ago
Awesome service! Fast and reliable!
Professional, fast, and polite. Good work for a kitchen gas line rework to accommodate and install a new range in our narrow kitchen.
We have used Metcalf Plumbing several times and are always pleased with the results from the moment they pick up the phone until the job has been completed. I would highly recommend them to anybody looking for a dependable plumbing service.
Kenita Williams
a year ago
I found Metcalf Plumbing on Facebook. They arrived on time and worked very hard to diagnose my issue. They discovered problems that the last plumber missed. I recommend them 100%.
Robert Rickman
2 years ago
I discovered an issue with my hot water heater at 8a and by 1:30p I had a new hot water heater installed! Mike and Allen arrived about 2 hours after I made the initial call to the office to ask for someone to come out. I could not be happier about their responsiveness. I have found a plumbing service that I will call in the future - from the receptionist to the techs, they were great! Thank you.
Benjamin Tellie
a year ago
Metcalf plumbing is an amazing local company. Mike M. fixed our boiler and hot water heater vents and brought them up to code. I would strongly recommend Mike and Metcalf for your plumbing needs. Highly professional and knowledgeable.
Charles Towe
5 months ago
From the first phone call to completion of the project, Metcalf Plumbing made me feel like I was their only customer!
Cynthia Richardson
a year ago
The method of finding and fixing the leak from the toilet was explained. The costs for the repair was explained and stated. The work site was left clean after the repair.
BRIAN APPERSON
2 years ago
Great Service, Professional technician.
Rebecca Madden
10 months ago
Chris arrived on time and quickly identified the water leak. He kept me informed the entire way regarding what he needed to do and how much it would cost. Very knowledgeable and professional.
David W Smith
11 months ago
Friendly, professional great quality work and materials.
Michael was very prompt, curteous and knew exactly what the problem was. He gave me the estimate and then a senior discount. He unclogged the drain so that I would not have further issues. He was in/out and completed the job in record time. I would recommend Metcalf and Michael to anyone needing plumbing services.*****
Jessica Thomas
6 months ago
Metcalf Plumbing had the best reviews and I was so excited! I called to have a flooding /backup issue repaired. The agent was very nice and professional. I let the agent know on the phone prior to the plumber coming out that I was using insurance and that I had a claim number before they sent the plumber out. The plumber was out to us in record time (within 2hrs of the request). Unfortunately when the plumber arrived he let us know that the company does not except insurance payments, he took a look at the issue gave my fiancé some professional advice to maintain the issue until we can get the issue resolved and emailed us the quote that we would need to pay the estimated cost of $6800 upfront and be reimbursed by the insurance payments (I was not informed of that fact upfront, I was only told about the $75 service fee). So if you are intending to have your service covered by insurance this company would not be ideal unless you have the money for the repairs upfront and can afford to wait for a reimbursement from your insurance.
Madeline Creamer
2 months ago
The best ever in everything from customer service in office and in person doing service. Excellent work, work completed in timely fashion, cleaned up, no complaints whatsoever. I'm a customer for life. Recommend them immensely. A diamond company.
Kimberly Borgmann
2 years ago
Sheryl Grier
9 months ago
Mike and Allen were courteous, patient, and efficient in assessing my situation and I look forward to their proposed work plan and estimate.
kimry perrone
9 months ago
I called and they came out right away. Totally happy.
Brandon Hargreaves
2 years ago
Will McLennan
a month ago
Very Professional. No question felt like a dumb one. Metcalf The Red Dragon went above and beyond to ensure my sewer system will last for another 50 years!
Mike provided outstanding service! He was very professional and personable. Without hesitation I would recommend him for any job. He takes pride in his work and makes sure the customer is satisfied before leaving.
Phyllis Wolfe
11 months ago
Replaced hose bib. Lou is friendly guy, did nice neat work. He arrived about 20 minutes after my phone call. Very impressed!
On time, good job and competitive prices. We would use them again.
Very professional, pleasant, and efficient. Even helped me uncouple a tank from the furnace humidifier and re-attached it after I was able to clean it. Toilet, kitchen faucet, and humidifier are all working well. Thank you, Diane Lichtenberger
Carol Silberstein
2 years ago
Ashley Wilton
2 years ago
Chris and Mike were awesome! On time, professional, friendly and efficient. They installed a gas dryer, repaired a valve and hauled away my old dryer. Highly recommend Metcalf.
Mary Kirkpatrick
6 months ago
Chris was very professional & installed the new battery & back up battery efficiently. He seemed to understand why I thought this was needed before calling an electrician. It’s now working fine & no beeping 🤞
Linda Pfeifer
2 years ago
Replaced sump pump and added back up battery system. Came the next day to give quote. The job was completed 2 days later. Lou answered all our questions. We would use Metcalf Plumbing again.
Wanted my sump [ump checked due to heavy rains. Service tech, Mike, was very polite and professional. Sump pump was okay but knowing that is a relief. Would call Metcalf before B G&E.
Patricia Cash
3 years ago
The best always on time very friendly. Explain what is wrong and tell you how they are going to fix it.
Very professional. Explained everything. Cleaned up after job was done. I will definitely be using them again!
As always, we received professional,
high quality, and reliable service from Metcalf Plumbing. We’ve had them do work for us several times (multiple installs and repairs) since we moved here in 2015, and we absolutely recommend them. I’ve never had a problem with their work. The techs take the time to show me the problem and teach me prevention measures I can take and what to look for.
Although this isn’t a big deal, I also appreciate that they cover their shoes without waiting to be asked. It’s a nice touch. We have white carpets (not by choice), and I almost always have to ask.
Ellena McCarthy
2 months ago
We woke up to our first floor bathroom flooded. Metcalf came within a hour and had the broken toilet replaced before lunch time! Highly recommend!
I have a scheduled appointment to use this company so until then I cannot in good faith give a rating. Asking this question too soon is not the way to go
Installed a new natural gas cook top. Christopher has been to my house for three jobs now, and the service has been exceptional. From the service office staff to the technician I have been very pleased. Highly recommend this company..
Hattie Benton
2 years ago
Les and his team are great, I’ve used metcalf plumbing for several years, and they always are professional, informative and are skilled at their craft, You wouldn’t go wrong with his company
OMGGG I wish I had found Metcalf before I put my trust in a disastrous person who isn’t licensed and didn’t know what in the heck he was doing. My new construction project has been so much easier, so meticulously done, by seasoned, licensed professionals who absolutely know what they are doing. Les Metcalf initially met me at the house and spent THREE HOURS of his own time, walking through the property, explaining every single detail, answering all of the 5,000 questions that I had, and he was the www.the bomb.com. Let me tell you, you might want to give your work to someone recommended by a friend who says they do good work, but look at what happened to the homes by Reisterstown Road Plaza, three homes exploded, and unfortunately lives were lost because someone chose to go with someone who proclaimed to be able to do a job that they were not qualified to do. I did significant research, I read every single review about Metcalf Plumbing’s work. I made sure that when I found a plumber to install my new GAS lines and WATER lines, drains, shower systems, etc., that they were licensed, reputable, and came with recommendations from hundreds of customers.
You get exactly what you pay for. I’m so incredibly happy to have found Les Metcalf. This is not a fake review nor a paid advertisement. I’m a real NEW customer, who found myself in a real jam, with a lot of complex needs that required experienced professionals who knew what the heck they would be doing, and I got exactly that.
Sharon A.
Very knowledgeable and Chris and Allen very pleasant, would differently use them again.
I have used them to fix my plumbing issues twice. Chris was very punctual, attentive, knowledgeable, respectful and quick. He answered all the questions I had and informed me of things I didn't know. I highly recommend this business for all plumbing needs!
Chris and Allen we’re both very professional and knowledgeable. They diagnosed and fixed the problem with our drain quickly. Thanks, guys!
Robert Windsor
a year ago
Courteous, dependable, clear estimate and stuck to that estimate, communication and responsiveness was appreciated.
Metcalf Plumbing are really good folks. Very friendly staff, super responsive, and professional. Thanks!
Kara Ferguson
7 months ago
Outstanding service and professionalism. Mike and Adam did excellent work!
Jennifer Canoles
2 years ago
We use Metcalf for all our plumbing needs. They are always on time, always so helpful and everyone is pleasant to work with.
Louis from Metcalf went above and beyond! Knowledgable and did a great job of explaining what he was doing as he went. We got all our repairs completed the day of service and will definitely be calling Metcalf next time we need plumbing repairs.
Metcalf Plumbing is the best! I have worked with Mike at least four times because my home has various plumbing problems. Mike was professional, efficient, and resolved the issues in the most cost-effective manner. As a company, they are the BEST plumbing company in Maryland and this statement is not an exaggeration. I now have Metcalf on my speed dial for all my future plumbing problems!
Mike was traffic. Cleaned two drains and a vent pipe. The drainage system was a mess. Mike came in and did the work unnoticed. The job is a dirty one but Mike did a great job. It looked like he was even here. I highly recommend Metcalf
Lou Jones was amazing. He loves his job. He has been a plumber for over 40 years. He was on time, early actually. He wore a mask for covid protection. He was friendly and honest. He diagnosed the problem in less than 5 minutes without the use of his snake camera or anything. I had another service Michael and Sons who came here about a year ago and charged hundreds of dollars and kept upselling quoting over 2 thousand dollars and I asked them to leave. I was so terrified I was going to get ripped off or swindled again but I wasn't. I appreciate Lou Jones. He fixed the leak had the part in his truck was here less than an hour and did amazing work. God bless Lou Jones and I thank Metcalf too. He is the best I will be calling Metcalf for all my plumbing needs forever if Lou is working there. I called the day of service. Other places gave me a week out. It's like they really were concerned about the leak and wanted to fit me in. Thank you thank you thank you. Oh and the price was only 274.00 which was very very reasonable, inexpensive really. Other places were charging 170 for just a diagnostic fee. My fee was applied to the parts and services. This place is the best. Thank you
Nishant Parikh
3 years ago
Same day service, excellent work, reasonable price.
New underground water service.
Grace Cassetta
a week ago
Deb McConville
a year ago
I was very impressed with the service. Mike was on time, replaced my sump pump in record time and explained everything he did and was nice enough to look at my showerhead when that wasn’t the reason for my call to Metcalf. I will definitely use their services again.
Great, quick service. Came a day earlier than expected because they had an opening. Knowledgeable and fixed all my problems.
If you need plumbing services, do yourself a favor and call Metcalf! Highly skilled plumbers and super helpful staff answering the phones. We had them replace a broken sump pump and based on that work and how thorough they were in making sure to check outside to see where it emptied before even replacing the unit, we called back when the garbage disposal died. New garbage disposal was put in and “Mom’s Diner” is back in business. We also wanted an estimate and advice on rerouting the sump pump flow to stop erosion under a patio, so Metcalf sent the same plumber because he had replaced the sump pump and was familiar with how it originally drained. Could not be more satisfied with the work. Chris is incredibly talented and clearly in the right career!
Chris was Very professional!
I just couldn't afford Metcalf at this time
Daniela Sartori
8 months ago
I was very impressed with their communication with me throughout the whole process. Fast, efficient and great work, Their price was reasonable and the quality was impressive. Michael is very nice to work with.
Beverly Ross
7 months ago
We had a new gas furnace installed. Mike and Ryan were very professional, hard working, and very competent. I highly recommend Metcalf Plumbing!!
Nicholas Johnson
7 months ago
Excellent plumber. Had Metcalf add rough-in plumbing for basement bathroom and bar. Everyone was professional, did high quality work, and showed up when they said they would. Would definitely recommend and will return for any future plumbing work.
Metcalf was perfect. They answered the phone on a Saturday night when my basement was flooded, and they showed up on Easter Sunday to check it out. Everything they did was communicated clearly in advance and afterward, and the work was expertly done. The craftsmanship and attention to detail are obvious. Already recommended them to my next door neighbor.
We had them install an expansion tank on our hot water heater and they did a great job!
Mr. Les came to assess and give an estimate of converting from oil to gas boiler. He was very helpful in giving us information about the work involved and made suggestions so we can weigh our options. He was very professional and easy to talk with. I would highly recommend Metcalf Plumbing Services.
David Williams
2 years ago
Mike was outstanding in his work ethic and professionalism. He addressed all of our needs in a timely and efficient manner.
We have been using Metcalf for the past 3 years on various plumbing issues. They are always professional and do a phenomenal job on resolving our issues. Today they were able to replace our old gas shut off valve so we could install a new dryer. We will never go anywhere else for our business.
Matthew Phipps
2 years ago
Mike was great! So professional and extremely friendly. I would definitely recommend Metcalf too friends, family and anyone needing plumbing work. I had two faucets installed and a whole house water filter system installed. Great job Mike! Thank you.
Natasha Marshall
3 years ago
I don’t normally like to spend time writing reviews. Metcalf is however an exceptional business. Stephanie is a pleasure to speak to and is very diligent in coordinating appointments/schedules. In the almost 3 years that I’ve been a homeowner I’ve had this phantom leak caused by the guest room shower. Finally, it was consistent enough that I called a plumber. 3 plumbers and an HVAC company later i finally found Metcalf. Mike, my plumber, was respectful and knowledgeable. He treated my situation with care which meant the world to me. His knowledge and expertise allowed the problem to be correctly diagnosed and actually fixed! He is a professional in his work and how he treats his customers. I’m very happy with their service and would call them again!
Rosalind Crenshaw
9 months ago
maryann birchfield
2 months ago
matthew Tesla
a month ago
Called 4 different places with 3 different quotes. Metcalf came out shortly after I called and undercut the other plumbers in my area. They also were direct with the cost vs trying to base it on hours estimates and parts estimate. Was almost going to give up but these guys were easy to work with and handled the problem right there and waited around for the glue to seal before checking there own work and finishing up. Couldn't be happier and after some research, they directly took care of the problem vs some of the other solutions I was hearing were ways to just charge me more things I did not need. All in all I will be calling these guys again if I have any plumbing/piping issues.
Kenneth Bradshaw
2 years ago
Lou Jones, installed new fixtures(toilet and new spigots on sink) Also installed a new Vinyl floor. Cut and installed a new subfloor. Removed and reinstalled the base board that was taken from the room,Very carefully so that he could reinstall on the the walls and had the vinyl floor edges under the baseboards per the contract. Left a very clean work space and work areas.
Christoffel Le Roux
2 years ago
Owen Greeley
4 months ago
I appreciate the professionalism, promptness, and quality service and the reasonable costs. Thank you.
Mike M was super! He explained about the noises in the pipes and the possible causes. He was able to determine an issue with the pressure reducing valve and replace in the same service call. He addressed my other questions and tested all of the faucets to make sure I was happy with everything. No more loud sounds of water rushing through pipes every time someone takes a bath or flushes the toilet. Thank you!
Bernadette Matthews
7 months ago
The plumber (Mike) was on time and found the problem that two others plumbers could not. We were without water for 2 weeks. We really appreciate this because of what we went thru. Great Service
Jayne Charles
7 months ago
Very efficient and great with clean up afterwards. Chris and Ryan were excellent! 👍🏻👍🏻
JOHN DONALDSON
2 years ago
The gentlemen were polite and respectful. They listened to my concerns and attended to their task with single-mindedness and purpose. They completed the task in a timely fashion and I would recommend them to my friends and family without hesitation. Thank you for your service!
Keith Shannon
2 years ago
Mike from Metcalf Plumbing was great. Polite, friendly, and did a great job. He cleaned up behind himself so no mess was left. Highly recommend. They will be my first call for all plumbing needs in the future.
Belinda Jackson
a year ago
Christopher was great! Found the source of the problem and clearly explained everything he was doing. I will definitely be using Metcalf again. Excited to have found a new plumbing service!
Alexandre Labat
2 years ago
Mike and Allen did a great job and answered all my questions. They were very friendly and professional!
Sunday morning I discovered the pipe leading out of the hot water heater was leaking, spraying water in the basement. I called and spoke to Metccalf, the person I spoke to was able to direct me where to turn the water off to the water heater to stop the leak. As promised, we received a call shortly after 7:30am. Due to a cancellation we were able to get an 8-8:30am window. Crew arrived minutes before 8:00, and were able to repair the leak. The cost was very reasonable given the current economy. I would definitely use Metcalf again.
Mike was great. Diagnosed the issue and helped me figure out a plan to fix it with his personal opinion. 10/10 would use again.
Great service once again from Les and his team. No heat this morning. Quick response from Mike who came out and quickly fixed the problem. Thanks Mike!
Fred Bartlett Jr
2 years ago
fans of Sophia
2 years ago
Honest and fair
Mike and Alan were fantastic and professional from the get go. It's a 97 year old house so was a challenging job that required getting into odd walls, but the did it with the minimum possible intrusion. They finished in a day and left the areas they worked cleaner than when they started.
John Burkhardt
6 months ago
Not yet, but Michael came to give me an estimate and he was very knowledgeable and professional. He gave excellent advice on how to fix my plumbing problems!
2N3 CHORD JAMS
11 months ago
Mike and his helper Julian showed upearly, got right to work , and di a great job. GREAT people skills and plumbing skills. Highly recommend Metcalf.
Michael Conroy
2 years ago
Great job! Timely and well done.
Mike and Chris were friendly and professional, can't recommend the company and these two guys enough!
Timely, excellent service. More expensive than others but they were able to do the job when I needed it
Always have a wonderful experience with METCALF. We don't call anyone else.
Metcalf tech gave us an estimate for sump pump work.
Dori Capodanno
10 months ago
Always professional and great to work with!
Timothy Kelly
2 years ago
Called Metcalf because we had an issue with our sump pump drain not draining to the curb. It caused flooding with some rain earlier in the week. When I called Metcalf, after learning we were expecting more rain, they immediately came out to get it fixed before the rain came. Mike and Allen were very professional, and spent extra time after clearing the clog to make sure the water was running clear to ensure all blockages or potential blockages were gone. Highly recommend this company and these technicians. Great experience and a fair price.
Jonathan Atkinson
2 years ago
Christopher Smith
a year ago
Sarah Fahrendorf
6 months ago
First class. Chris arrived on time. He was courteous and professional, and he worked diligently to diagnose the gas connection problems in my residence. Chris was also very knowledgeable; his professional insights helped me decide how to resolve one problem that unfortunately could not be fixed. I would use Metcalf again in a heartbeat and will be recommending this business going forward.
Oleva LaHart
7 months ago
Quick service, very friendly, and honest.
Jennifer Canoles
a year ago
Lou is the best. We love him! Happy to see him every time he comes. He always does an excellent job!
Peter DeMarzo
a month ago
Mike was awesome and honest. Answered all our questions and even took a look at other items to be sure the house was solid from a plumbing perspective. We highly recommend!!
Rudolph Magyar
a year ago
I should have looked on Yelp. They replaced a garbage disposal for me. They just did the work, thirty minutes or so, and charged $387! The plumber was nice and did good work, but this price is way too high for this service. The new disposal was only $120 at Home Depot.
Constance Johnson
a year ago
Mr. Lou is professional, explained what he was going to do and completed the job in a timely manner. He answered all questions I had and gave me some helpful suggestions regarding facets and drains. Will use this company again when I need plumbing repair.
Kevin Kampherstein
a year ago
Randall Halsey Sr.
2 years ago
The plumber, Chris, was very professional and able to complete the installation of the faucet quickly. He cleaned up afterwards and reinspected his job. Might be a bit pricey, but that is to be expected when you use professionals.
Morgaine Brunn
a year ago
Metcalf was phenomenal. We called them to install a Gas Line in our kitchen(for a gas range) and they were extremely prompt and did the job at an amazing price. Chris, the technician, was phenomenal and helped walk us through the process and was so helpful and communicative throughout the install. They went through getting the necessary permits etc. I highly recommend!
Mike and Allen arrived promptly, took all COVID precautions (masks and sanitizing after work was done). Cleared roots from main sewer line, tested and gave recommendations to avoid problems in the future.
Judith Lipman
2 years ago
Installed new radiator. Plumber was skilled, pleasant & efficient
Quality of work good, pretty responsive although scheduling and communication is erratic - depends if they have repairs to do, employees are really professional and have good customer service. It’s nice to use local but I will be shopping around next time.
Nancy Shields
5 months ago
Very responsive to water emergency
Had a water main break in my basement, below shutoff value, on a Sunday night. Water spewing into my house. I called Metcalf Plumbing after hours line and spoke with the owner, Leslie. He personally came to my house within 20 minutes. Local fire department was on hand but they couldn't shutoff the water valve at the street. Leslie had the right tools on hand and shut off the water. He came back early the next morning and promptly fixed the broken pipe fitting, turned the water back on and I'm good to go. Amazing service!
If I could give a 10 star rating, I would. Excellent work!! Mike was prepared with options and pamphlets full of information to help me choose the right equipment for my situation. He was pleasant and professional, was on time, worked quickly and made me feel like I was in excellent hands. I definitely recommend this company based on my experience with a water heater install 2 years ago and now the sump pump upgrade.
Kathleen Hendry
2 years ago
I thought that my dishwasher was leaking, but the repair rep discovered that it was my kitchen sink, and it had been leaking for some time. I called another plumbing company, but they couldn't get here for several days. I then called Metcalf and they were able to send someone out in a few hours. Chris diagnosed the problem and was able to fix it.
Takisha Carolina
2 years ago
Laurie Lehman
2 years ago
Installed dishwasher. Very professional and thorough.
Georgia Nunnally
6 months ago
This is the second time Metcalf Plumbing completed work at my home and Christopher is the technician I have come to trust. He's patient, knowledgeable, and what I like to call a thinking man while working through solutions to a problem. I have recommended Metcalf Plumbing in the past and will again. They are professional and friendly, and communicate with the customer throughout the process.
1st time I used Metcalf….Mike was great. I could not be happier. He left the house and it looks like he was never here. I will use Metcalf again
Patricia Wise
2 years ago
Absolutely AMAZING SERVICE!!!!!!!!!
Wouldn't go anywhere else. Why go to the rest when you have the BEST!!!!! Thank you Metcalf Plumbing 💯
Harris Asbeil
2 years ago
Plumbers are polite and respectful. They took extra care to not make a mess and clean up what little mess they did make.
Michael Grant
9 months ago
Another great experience; tech was on time, upfront and honest. Also gave me different pricing options and recommendations and even found additional issues I was unaware, such as non-functioning sump pump. Tech was prepared with all necessary materials, and completed the work in a very timely fashion.
Great service for a fair price. They cleaned up very well. Would highly recommend. 5 stars.
Got a few different estimates to have my PolyBlue water line replaced proactively, as several of my neighbors have had pipes burst in their front yards. Les was professional and honest about everything. Metcalf was the only company who said they’d try their best to protect the tree in the front yard, and also put up a panel to cover the hole they needed to cut in my basement drywall.
They finished the whole job in one day. The basement wall looks clean, they brought my hot water tank up to code, and the front yard has been re-seeded so the grass can grow back.
There was a bit of a miscommunication over scheduling with the dispatcher on the phone, but we worked it out, and all the guys that came to my house were solid. Next time I need plumbing work, I will call Metcalf.
Natalie Domond
3 years ago
I used Metcalf for purchase and installation of a new water heater and for fixing some unrelated broken valves. They were the most reasonable on price and they’ve been incredibly courteous and professional both times from their office team to the technicians (including Chris most recently).
Mike McCrorey
a month ago
This is the second time we have used Metcalf Plumbing. They are always on time (if not early), friendly, and extremely knowledgeable. They have truly earned their reputation online and I will continue to rely on them for all of my plumbing needs.
I've been calling on Metcalf for years and they are always responsive, very clean and do great work.
Well done job. Price was more than we thought it would be. Friendly professional service
Mike Christopolis
a year ago
I had an excellent experience with this company. The service rep was courteous and knowledgeable. The technician was professional and got our leak repaired at a reasonable price.
Saved me and my families life !
Illegal gas line on property. They came did the job in one day . My family’s and I can now enjoy hot water , heat and cook.
Professional and fast ! Thank you for saving our lives and making our home safe and habitable!
Very professional service.
Deborah Swift-Bailey
2 years ago
I had a water heater issue. Chris came out, explained my options and price of each option. I chose one, he did the repair. Good job.
Sump pump is working spot on. Michael was professional, knowledgeable and responsive to my questions. Thank you!
Mike was well versed on his job and did a real outstanding job. He was very knowledgeable on his profession. Mike was very respectful. I Highly
recommend Metcalf Plumbing
Prompt, efficient service to install my appliances! A pleasure to work with!
Great service. Will definitely use them again.
I had gotten three quotes from other plumbing companies to replace the entire drain stack in my home. None of the quotes really specified what work was to be done and the prices were magically round numbers pulled from thin air. Mike Munson from Metcalf plumbing came out and gave me a detailed quote listing exactly what was going to be done.
He and an assistant arrived on time, covered the floors with drop clothes, and went work. It took about seven hours to tear out the existing cast iron stack from the vent pipe on the roof all the way down to the main sewer line in the crawlspace. He then rebuilt everything using PVC. He positioned the sink, toilet, and tub connections perfectly so I could connect those items in when they were installed.
Mike was knowledgeable, skilled, and professional. He was assisted by Allen who was an apprentice and also did good work.
Metcalf is my new go-to plumbing company for all of my plumbing work.
Dan Hall
Javier Armendariz
2 years ago
One of the best companies I've had the pleasure of dealing with. Respectful and pleasant gentleman who came to do the repairs. Their card is on my refrig and their contact in my tele. Highly recommend!
Mike was prompt, professional, and I was pleased with the options he offered and the fact that I was given the choice of getting my own faucet for him to install. In my opinion he went above and beyond and I will recommend Metcalf to my friends when they are looking for a plumber. Thanks again
This was our second time working with Michael Munson and we continue to be impressed! It’s been difficult at times to find a reliable, affordable and transparent plumber but Metcalf Plumbing Service did not let us down. Mike was very thorough about finding the problem with our plumbing (we had a leak and a tub that wouldn’t drain). He did a great job communicating what he found and potential treatment options, all while giving us quick and reasonable quotes. I would highly recommend Metcalf Plumbing Service to anyone in the Catonsville area.
Stephanie Le
11 months ago
The plumber Mike provided exceptional customer service and outstanding plumbing work. He was so respectful of my home and kept the work area very clean! I am so thankful for the quality work done today! :)
Steve Schmelz
2 years ago
Installed sump pump and basin .Removed section of the concrete floor to install new basin, put in stone around basin and re-concreted the floor
Excellent job by the plumber and apprentice.
Michael Lanzo
2 years ago
Ellen Lemaster
2 years ago
Svend Hovmand
8 months ago
sump pump replacement , quick response
Michele Ulsch
2 years ago
I cannot recommend Metcalf enough! This is the second time they have done work on my house (the first was some gas line work--they were about 20% less than my other quotes at that time). This time, I called on a Sunday evening with a suspected sewage line block, expecting a voice-mail, but they answered the phone and scheduled me for first thing the next morning! Mike and Allen came out the next day, with a reasonable quote that fixed the problem. They were very professional, both wore masks (during these COVID times), and left things even cleaner than when they arrived. They also did a great job explaining the problem and answered additional questions about future work I hope to have done. I would not go with anyone else.
Gail Colangelo
a year ago
Our Plummer was great! Courteous, hard working and he fixed the problem when other plumbers could not. I believe his name was Lewis. I will always call this company when other problems arise!! Thank you!!
Mike M recently installed an outdoor water faucet / bib. While Mike was in the crawl space determining the logistics behind the install, he figured out why we were having a major fly infestation (unrelated issue). We actually had an appointment for an exterminator later in the day, but Mike explained the issue to me and how to easily fix the problem. It would have cost me a good $300-$500, but because of Mike it ran me around $2.50 at Ace and we haven't seen a fly since. Plus, the installation on the outdoor bib was incredible! I strongly recommend this company for all plumbing needs. Thanks!
Barbara Leight
2 years ago
It was by accident that I found out about Metcalf. The water from my kitchen sink was not draining properly and also water was collecting in the dishwasher and not draining. Mike immediately saw the problem and fixed it. In fact he made an adjustment on my garbage disposal that also contributed to the dishwasher not draining properly. I would definitely recommend this company to friends and family. I'm sure the other plumbers at Metcalf are good also but I would definitely ask for Mike again. So professional, so pleasant, very thorough in making sure everything was right before he finished up. We even shared a few laughs. I might add one other thing about cost. It was very reasonable.
Franklin Gregg
2 years ago
The gentlemen were very professional arrived on time, they explained everything in layman's terms very easy to understand definitely will use them again, thank you Metcalf plumbing service, be safe gentlemen and God bless you.
Jessica Crowder
a year ago
I recently purchased a new home, and quickly discovered that the water pressure was very low throughout the whole house. For example, if I ran more than one appliance, and went to wash my hands - the water would trickle out of the faucet.
I called Metcalf Plumbing, and within a few hours of my initial call, Louis was at my home and diagnosed the issue - that I needed a new water line as my galvanized line from 1950 was deteriorating. Metcalf was the first plumbing service I called, but I did try others to get a second opinion/estimate. Metcalf was mid-range on the estimates I received, but I chose to hire them to complete the service as they were the most responsive and prompt. I had the most confidence in their service, and rightfully so - my water line replacement was completed on time and in less than a day! Everything is working great now thanks to Metcalf. I will use them again, and I recommend you hire them for your home's plumbing needs as well.
**Update: I had an issue recently with my full downstairs bathroom. The shower was squealing, and half the water came out of the tub faucet rather than the shower head. Mike M came out today and was prompt, courteous, and knowledgable. He quickly diagnosed the issue and provided us with a couple of options (he could rebuild the unit or replace the unit). We opted for replacement, and he took care of it on the spot! As always, we were very pleased with the work! Thanks Mike & Metcalf!
Quality Copier
7 months ago
Mike was great. He took care of the nonfunctioning expansion tank and carefully bled all the radiators.
Amanda Torsani
7 months ago
William Hogsten
2 years ago
Very professional. Made sure everything was covered and protected. Cleaned up everything and all now works great. I will definitely use them again. Price also very reasonable. Main sewer line was clogged.
Lisa Jackson
3 months ago
This company is the best! My experience started with the owner (Les Metcalf) coming out personally to give me a full explanation of the work he could perform. Followed by their awesome office staff person (Danielle) contacting me to provide the quote and schedule the best day for them to perform the work. On the morning they did the work, I received a text message stating the project manager was in route to my home and his photo was included for security and identification. He showed up at the agreed upon time, and reviewed the work I discussed to be performed with the owner. The crew arrived next and within 4 hours they were done and my water was restored. Everyone was professional, efficient and had great attitudes! I’d select Metcalf Plumbing again for any future plumbing needs in my home.
vanessa smith
2 years ago
My experience with Metcalf was simple from the start.
They were professional, on-time, and handled my broken main water valve quickly. They kept me informed along the way and made sure everything was clean when they left.
The service was excellent.The Plumber was very professional.I will use then again 10 +.
Mike and Julian came to our house on very short notice and were able to fix the issue of no hot water flowing to the kitchen sink. They were both extremely professional (even young Julian, who was mature beyond his years) and Mike was able to diagnose and repair a difficult problem.
Knowledgeable, courteous, prompt service
Came on time. Chris was very polite and worked efficiently.
The texted photo of the gentleman who came to do the work is appreciated. Chris had to park up the street (road construction) and lug everything to the house, and he did it with a smile. Knowledgeable, quick work, cleaned up after himself. Will definitely use Metcalf's in the future.
Chris and Ryan did an outstanding job for me. I needed some galvanized nipples replaced. They were prompt, courteous, knowledgeable, and had the job done in a very suitable time frame. I also thought Metcalf's pricing was very reasonable. Highly recommended
Responsive and honest. 10 out of 10, would recommend.
Lou did a fantastic job repairing the horrible mess that occurred when one of our pipes burst due to a faulty water filter. He was on time, professional, and very friendly. He explained everything to me, and then walked around the entire house to ensure that all water sources were back running properly again. He cleaned uP The area where he worked, and left everything better than the way it was. I would definitely recommend Metcalf Plumbing to anyone who has plumbing issues.
This business was incredibly responsive to me. I had to change the time twice and not a problem. They provided quick and professional service. Michael, the journeyman, was knowledgeable, respectful, and efficient.
Michael Palad
2 years ago
Great experience working with Mike and Allen! True professionals who walked us through our issue and delivered perfect service. Highly recommend Metcalf and esp Mike and Allen. Thanks again, guys!
Valerie Fawcett
3 years ago
We've used Metcalf for a few projects now and have been very happy with their work. They always run on time, call before they come, explain the options to fix the problem and are very professional and kind. I'd definitely recommend!
Peggy Goldenman
8 months ago
Mike was the service tech that came out. He was very professional, and quickly diagnosed the issue that was causing our boiler not to fire up. Heat restored.
Bryan P Johnson
7 months ago
Both the customer service representative and the installation technician were very professional, courteous, and helpful. Metcalf was recommended by a neighbor and I would recommend them to anyone as well.
Amanda Gunther
2 years ago
Very professional; quick and cleanly! Positive personnel, very knowledgeable!
David Kitahara
5 months ago
Responded quickly to semi emergency, spent a lot of time diagnosing and completing job
Les was the first to respond on a freezing cold holiday weekend and really saved us . Adam arrived on time and assessed the situation quickly and efficiently and we were back in hot water and heat within 2 hours. We really appreciate this great service ! Well done!
Nilam Patel-Johnson
a year ago
Installed a valve and a dishwasher. Prompt, courteous and professional. I received the referral for Metcalf from a friend after having a dishwasher delivered from Home Depot. I had paid for Home Depot to do the installation and removal of the old dishwasher but they couldn’t do it because I needed a valve installed under my kitchen sink. Metcalf (Mike) saved the day. I now have a working dishwasher! Will use them for my plumbing needs going forward.
We called on the 4th of July for a water line failure emergency. The owner himself was here quickly and got the water turned off to avoid a much bigger problem. Very responsive, professional and a nice guy too! Metcalf is our new go to plumber.
crystal raner
2 years ago
Shawn Michael Peffall
2 years ago
Excellent work. Nice people!
As a homeowner, it is very important to know of businesses that can provide quality, dependable service. Metcalf Plumbing Services lives up to the task providing me with great service for several years.
I am particularly pleased with Mike who not only does a thorough job but educates the homeowner about the process and offers helpful maintenance tips in addition to being very respectful and kind. Today I was visited by Mike and his apprentice Allen who, once again, provided excellent service.
Finally, kudos to the office manager, Chris who provided a much appreciated customer discount for today's service. Thank you!
Jocelyn Frischkorn
5 months ago
I’ve used Metcalf plumbing twice within the last year and truly can not speak highly enough of them. Both times I called, I had a technician to my house within an hour of calling. Christopher helped replace my leaking shower faucet . Today Adam replaced my cracked and leaking garbage disposal. Both Christopher and Adam took their time to explain everything they were doing, show me the problem and explain different options I had for the repair. I can not say enough good things about this company. I’ve already told several friends and family members about Metcalf. Although I hope I won’t have to use your services often, I know exactly who I need to call for my plumbing needs!
Warren Banks
5 months ago
Gave a straight honest opinion of the issue and problem solved
Have called them twice for service on my boiler. Both techs were very knowledgeable and professional. Highly recommend!
Metcalf did a great job fixing a gas line issue I had. Mike was great and answered our additional plumbing questions and taught us a lot. I will definitely be calling Metcalf whenever I have any plumbing issue!
Installed bathtub faucet, and came back quickly when there was a leak, and exchanged with entirely new pipe.
Metcalf’s plumber was on time, professional, and did a great job for us! Would recommend their services to everyone!
Augie Velisek
2 weeks ago
great job will use metcaft again
hiughly recommened
Melinda Laging
2 years ago
Mike and Allen were Efficient, thorough and professional.
Danielle Lange
2 years ago
Service was prompt and professional!
Louie Reyes Jr
2 years ago
I wish I could rate these guys higher. Seriously. We have been hit by the constant flooding in 2018. We first brought them out in May to replace a water heater that was lost in the first flood which was a sewage backup. Not only did they replace it painlessly and quick, the owner, Les, provided me a written justification to give to my insurance as to why it was necessary to replace and not repair. Insurance covered it.
We got hit with a second sewage flood in late July. I called around midnight on a sunday to leave a message to have them come out Monday and evaluate some solutions. Not only does Les answer the phone, he answers the phone while on vacation. He was over my house in the next day or so and began proposing some solutions. We decided to cap our drain lines off in the basement . Les was upfront about timelines and actually had a crew out earlier than estimated. Mike and (sorry I can't recall the second guys name) were done work in about 2 hours.
Later that same night, we got hit yet again. My wife and I called them (somewhat distraught). Les showed up in person wearing shorts and a T-Shirt (on a friday evening I might add). He evaluted the work his guys did earlier. No fault with their installations. We were able to determine that there was also a ground water issue. The icing on the cake of this experience was the fact that he helped me shovel water out of my basement until almost 9:00 at night.
Les stated he would help us try to work with our insurance and mortgage to obtain coverage for additional water solutions. I don't know if we will get that coverage, but just that fact that Les and his crew go far above and beyond for their customers has ensured that I will be calling them for any and all plumbing issues.
Patricia Wright
3 months ago
Excellent service! Located and repaired gas line leak and reconnected dryer. Staff was very professional and thorough!
Julie Charping
3 months ago
As always, service from Metcalf is stellar. Also Mike is very caring and does the job right.
Mike arrived at our location promptly and on time. His advice and recommended course of action was honest and professional. The service was great!
Chris and Allen were very respectful and professional while in my home and while installing my new gas range. I would definitely use Metcalf again. A third service technician came to my home the next day for another concern. Although I didn’t get his name, he was wonderful and went above and beyond. He was very thorough and took the time to explain everything that was done. All of the technicians cleaned up completely when done. Metcalf was wonderful!!!!
I've had Metcalfe do several repairs and installations and cannot say enough about their response and service. They're on time and very courteous. Mike has done work in my home several times and takes a lot of pride in his work and and also take the time to answer all questions.
Lou was very efficient. He completed the repair quickly, explained everything he was doing. left the bathroom very clean and was very clear in his explanation of what went wrong. I will use the service the next time I have a problem.
Missy S. Burke
2 weeks ago
Lou came this morning to give me a price on some work I needed done and by 4:00 all of the work was complete. Friendly and professional, excellent work for a fair price. Definitely recommend.
Arlene Gerson
a month ago
Chris did a great job replacing a leaky valve under my kitchen sink and in advising me about next steps with regard to my 27 year old dishwasher. He also did a great job replacing the insides of a leaky toilet bowl. He was ontime, knowledgable and friendly.
Mike M and Allen were absolutely wonderful! They immediately knew what to do to find and fix a leak in the shower drain and worked carefully around a difficult building structure to fix it! I can’t speak to the pricing as we didn’t see a bill since we are renters, but they were very professional, confident, and efficient!
The BEST. Mike is awesome and has taken good care of our house for years. Highly recommend to all.
Glenn Albritton
3 years ago
Mike was on-time, friendly, and finished the job in short order. Definitely recommend and would call them again should the need arise. Thank you Mike and thanks to your team.
Lauren Turnbow
2 years ago
Our water heater started leaking and we called Metcalf first thing in the morning. They sent Chris and Ryan out to survey the situation and they were able to not only replace it but also bring us up to current code standards. We really appreciate how knowledgeable and skilled they were and are nice guys to boot!
This is our second time using them and will continue to call Metcalf for all of our plumbing needs.
Kathleen Stairiker
2 years ago
The office sent out Lou to check the water heater and then install a new one, Everything was done professionally but also with helpfulness with every step of the way.
Lauren Sansone
3 years ago
Mike M our technician was great to work with and took extra care to sterilize and clean up after fixing our basement toilet during this Covid time.
I was very impressed with the service I received! I called Metcalf this morning and the technician Lou was here within 1-1/2 hour. He was very professional and knowledgeable. I will definitely be using this service again and recommending your company to my family and friends. Thank you so much!!
Mr. Christopher was prompt and polite and quickly diagnosed and fixed the problem.
Maritza Saint Vil
2 years ago
They are very organized and responsive with text messaging to confirm appointments and let you know when the plumber is on their way. Once on the job, they were respectful of my home with leaving the area clean when done. They worked efficiently and were clearly knowledgeable. I've worked with both Chris and Louis. Courtney in scheduling is great to deal with as well. They are my new go to plumbing service.
Professional & awesome service
Brian Yeoumans
5 months ago
Melanie Adamitis
6 months ago
Outstanding service! Appointments are set and kept as scheduled. They take time to explain the work needed and cost, so there are no surprises. When working, the plumbers always take time to clean up, leaving your home or property in good order. Everyone including the the owner, office staff and plumbers have been a pleasure to work with. Thank you!
Chris arrived when promised and was very professional. He estimated approximately 2 hours of labor to replace a hose bibb and install a new shutoff valve. He completed the job on time and on budget. These guys are my new go to plumbers. Don't hesitate to call them!
Good, timely communication. Technician was helpful in explaining potential issues and costs prior to service, as well as explaining actual issue upon discovery. Would recommend their use (even though they didn't get my name right. Apparently at some point my name was entered in the system as Mike).
Mike was our technician and he was able to show up early, was very professional, and did great work for a reasonable price.
Kathleen Pollard
9 months ago
Mike M, the technician that was sent to take care of the installation of both faucet and garbage disposal did an excellent job. He answered any and all questions I had! I would have Metcalf Plumbing out for any future problems I have! Mike is a very knowledgeable plumber and he is also great with the customers!
Jonathan Huang
2 years ago
Jennifer Franz
a year ago
Everything was great from the first phone call to Danielle who was wonderful on the phone, to Mike that came to my house! They were both great and I certainly will use Metcalf Plumbing again! Thank you very much for everything!!
Elizabeth Houghton
2 years ago
Appreciate working with Metcalfs.
Metcalf Plumbing has excellent employees. This time I met Chris who explained the problem and fixed it quickly.
Mike, journeyman plumber, and his co-worker Adam was on time, answered all our questions, and installed a new, up-to-code water heater!
Paul Palladino
3 months ago
John Pendleton
a year ago
We are extremely pleased with the work that Metcalf Plumbing performed. We had a couple of issues, one of which we had been dealing with for a while and even had another plumber look at to no avail, and Lou came out and immediately diagnosed the problem. He promptly made the repair and was incredibly friendly and professional throughout the whole process. The rate charged was more than reasonable and we would certainly recommend them to anyone in the area. Thank you Metcalf!
Barbara Flutka
2 years ago
I call Metcalf Plumbing to get an estimate . That were able to come within a hour . The estimate was reasonable . Lou and Allen went back to the shop to get the needed supplies . The pipe was repair was completed in two hours . Lou and Allen were very professional , polite and friendly . Have used Metcalf Plumbing in the pass and will you them in the future .
Jennifer Feldman
6 months ago
Mike was fantastic. He was friendly, skillful, and explained what the isses were. I appreciated his professionalism.
Mike was very professional, explained things in great detail . I’m not sure why I haven’t used this company before, very pleased with their work .
This company is great. I will use them for all my plumbing needs from now on. They are courteous, informative, trustworthy and local.
Desiree Glover
2 years ago
Chris explained what the problem was and the cost of everything. He was punctual, courteous and professional.
Sherry Hossbach
2 months ago
***** TEN STARS *****
AWESOME SERVICE...
from start to finish!!!!
I HIGHLY RECOMMEND THEM!
I'm not easily pleased with most jobs I have done in my home, but in all honesty, Metcalf has 100% showed me there are still professional, knowledgeable, communicative, clean, caring, courteous, dependable & HONEST companies that truly do what's best for the customer!!!!!!! It took me back a few decades on how services used to be! When companies cared enough about their customers to hire quality employees!
I am so very grateful!
Danielle took the call, was so professional and sweet and scheduled us in quickly...that alone blew me away cause it seems nothing gets done quickly AND CORRECTLY anymore!
Then Mike and Ryan came and even further blew me away. Honestly, this is no over exaggeration!
I thought we needed a new toilet but they assured me it could be fixed and explained what they'd be doing. They fixed it to perfection in no time!
Thank you Metcalf for an absolutely wonderful experience.
You're now on my speed dial. :)
Sherry Hossbach
Lou n partner were on time, polite, friendly, knowledgeable, n professional. A joy to have them do work at our house. Will use them 4 any other plumbing needs. Excellent work ethics.
Chris the technician was on time, polite and very professional. He assessed the situation, gave me a price which was reasonable (for a plumber),went straight to work, did a professional repair and cleaned up and was outta here. I am very satisfied with Metcalf Plumbing and will use them again if needed.
Nancy Jeanne
11 months ago
Lou from Metcalf was great. Professional fast service. Arrived on time and was very friendly throughout job. Highly suggest using this family run company.
Laura Cannon
10 months ago
I called them on a Monday afternoon and they were able to be here on Wednesday morning for a non- emergency issue. We needed to have the back flow of our sprinkler system tested and they were able to take care of it in one visit and offered some money saving options. They were professional, on -time, and reasonably priced. I would definitely use them again.
Quick response and repair with fair price.
Chelsea Davis
2 years ago
Chris came to install a new gas line to our kitchen. He was on time, professional, and did excellent work!
Jonathan Sutton
3 months ago
I reached out via their online contact page, and I was called by a representative within 5 minutes. Outstanding customer service and communication.
They were able to send a tech out same day, and we were able to get the gas line work that we needed completed. I could not ask for anything more, out of their responsiveness.
Michael was very friendly, informative, and he did an amazing job. The quality of work showed. We will definitely be using this company's services again, and I will recommend to all of my friends and family in the area.
Mike was great!! I needed my water valve under sink replaced, he showed me exactly what he was doing and how to turn it on and off. Very friendly and polite. He even helped me put items back under sink after completion! Will definitely use again for any plumbing needs!!
Chris was very professional. He quickly diagnosed and replaced our primary sump pump. I would recommend their services
Francesca Pehr
a year ago
Michael Brannon
a year ago
Metcalf plumbing came over and gave me same-day service. They repaired my boiler and were quick knowledgeable and courteous. As a former general contractor I can say that Metcalf Plumbing is the best out there and at a reasonable price.
Bethany Woolford
2 years ago
They came out to fix faucet. Faucet still leaked after first visit. Called back and the girl on the phone said the notes said they could fix it and had the parts needed. Waited 2 days, they came out and charged me again to be told it needs replaced. The receptionists need better training, wrong information was provided to me that wasted my time and money. If correct information was provided I could have just bought a faucet and saved the money of a second diagnostic visit for the same issue.
Anne Headrick
2 years ago
Mike was prompt, efficient and skilled. He was very polite and resolved our drain clog. I was highly recommend him to anyone needing Plumbing services.
Delanie Cannizzaro
2 years ago
We have used Metcalf Plumbing several times for various services over the last 3 years. Each and every time we have used them they are extremely professional, on-time and responsive. We are extremely happy and beyond satisfied with the services provided. We highly recommend them for all your plumbing needs.
Alberto Protzel
a year ago
Very good and prompt plumbing job. I recommend them.
Nicholas Johnson
7 months ago
From the appointment booking to the physical service I was pleasantly met. The tech Mike was prompt and courteous and even pointed out some future red flags. Very knowledgeable and not pushy.
Rebecca Shore
2 years ago
I needed some preventative work done on my supply lines. The plumber was available next day, was on time, and incredibly thorough in his support. I also asked a series of plumbing related questions while he was here and he was professional and respectful when he answered them (as someone not familiar with plumbing, I always appreciate when my questions are met with kindness and respect). Great company and team service today!
bob sebastian
2 years ago
Great job. Fast yet a good complete job. Recommended!
Henry Martin
7 months ago
Erin Baynham
2 months ago
Chris and Ryan were fantastic. They arrived on time, diagnosed the issue fairly quickly and throughly explained everything to me. They were also very friendly! I highly recommend the company. Thanks for everything!
So happy with the workmanship-very professional. Will definitely get next time.
Steven Tullius
a year ago
STOP ... Look no further ! The staff, service, and quality work is impeccable!.
Donald Hayman
2 years ago
Longtime customer. Excellent next day, on time service, professionally done at reasonable price by excellent LLC Mike Munson.
Mike and Chris did a great job! Very professional and efficient! Took great care getting the new water heater into the basement and the old one out. Left my basement cleaner than when they got here!
I will definitely use Met Alf Plumbing for any future needs!
John Kowalczyk
2 years ago
Michael is awesome. Professional, friendly and fast! Thank you!
Bruce Colburn
2 years ago
Great service, quality work, professional worker
Lou and Lew were excellent I called them on the 4th of July weekend and mr Metcalf came right over and told me he would have someone out to me in 2 days, sent me a proposal which was exactly what he quoted me and his worker Lew was excellent, I would definitely recommend them for anything you need
Peter Monaghan
2 years ago
Susie Metcalf
5 months ago
Very efficient and pleasant worker.
Mike Khandjian
a year ago
Chris of Metcalf was professional, efficient and on time. He replaced our Water Pressure Valve and stuck around to make sure it was done successfully, which it was.
Michael Givens
2 years ago
Doug Oberholzer
7 months ago
Michael came in on a cold rainy day and was very professional, polite and easy to engage. We discussed the issue went through fixes I had attempted, and decided on a course of action. He checked a few areas and then removed and soldered on a new valve. He checked the correction and it was successful. He then went through each section of the plumbing to make sure nothing else would have been affected. Each time he has to get more tools he stopped removed his foot coverings, upon return he wiped his feet and put the coverings back on.
As with all things in the last year it’s costly but I do not mind the cost of it’s done right the first time and and corrected in the right manner. I would recommend this firm.
After being turned down by the plumber that Home Depot assigned, giving no explanation, I went to the store to find another plumber. There was no way to select another plumber using Home Depots website, and no way to do it using my phone. I went to the HD store where I had purchased the water heater, and a helpful woman at the service desk called another plumber and left a message for him to call me. Sh then suggested I visit another HD store, where sh said this plumber could be found. Speaking to a very helpful plumbing dept rep, I learned that NONE of the HD plumbers would do my install because it had a Ground Source Heat Pump connection. Very disapointed with HD for not making it easy to connect with a plumber, and not showing the limitations of their capability v/v GSHP.
Metcalf said no problem and did the excellent installation work the next day.
Susan Marie Flanagan
a year ago
Professional, on time gave me choices on different toilets. Totally will use them again. Mike and Chris left me confident that I will call again.
Second time using Metcalf, Chris did a great job for us putting in a new faucet.
Gary Gillespie
2 years ago
Cannot say enough positive about Chris and Allen. Had major issues with drainage lines. Another plumber was out twice and I could tell that their assessment seemed weak. Metcalf diagnosed our problem and accomplished the job at very reasonable price. Thank you!!!!
michael mcgraw
2 years ago
They were prompt and efficient.
IamAntoinetteMarie
2 years ago
Fast response! And fix the problem fast and correct. Definitely will recommend to my neighbor and friends
Lou came out and was able to fix the problem in no time. He was knowledgeable, professional and very friendly. I highly recommend Lou and this company. They saved me a lot of money.
Chris came out the day before on short notice to assess the problem. He was also knowledgeable, professional and friendly.
I called and they came to my home within 30 minutes. Christopher was knowledgeable of the problem and explained every step to me. He double checked to make sure the problem was fixed before he left. I would use them again. Metcalf Plumbing is my new favorite plumber. Will use them again in the future.
Viveen Laing
9 months ago
Mike and Ryan installed a gas line for our oven and did a fabulous job. They were friendly, on time and took care of everything including cleaning behind the stove!!!
I reached out to many companies for estimates and while some came out, I never received the estimate. Les came out the same day I called and the installation was done a few days later.
I would use Metcalf again for all my plumbing needs!!
Megan Collins Cassidy
2 years ago
Mike and Allen arrived on time, completed the gas water tank replacement within the estimated time and were very courteous.
Excellent, friendly service!
Louis installed a pressure reducing valve to our water main. This was not a straightforward fix to some major water leakage we were having in our basement. Louis was thorough and professional and informative. He educated me on what the problem was and how he was to fix it. Metcalf's prices were very reasonable. Louis was pleasant, timely and left my basement clean. I would use Metcalf again for any plumbing needs. Thank you!
Metcalf Plumbing is a top notch plumbing company. They are always accessible and responsive by phone. Courtney is very friendly, helpful and an excellent communicator.
The plumber who installed my new bathroom vanity and facet, Mike is great. Very prompt, friendly and did the job perfectly. He removed all debris, made sure I was satisfied and my half bath looks wonderful.
Metcalf plumbing deserves an excellent rating and continues to deliver services that are A plus. The owner clearly sets the tone of responsiveness, professionalism and provision of the highest quality service.
My house is older and they have performed many other jobs, often resolving plumbing problems that are truly daunting.
Thank you all!!
Grace Hockley
10 months ago
Professional service. They clearly value the customer’s time. Mike and Lou are friendly, kind, & willing to explain things to people who aren’t plumbers. I would use them again, and I’d recommend them to friends and family.
Mike and Courtney were great to deal with fir out gas fireplace. Courtney scheduled Mike right away as out fireplace was not working. Mike arrived on time and was very knowledgeable. He diagnosed the fireplace problem quickly. Both Courtney and Mike should be commended for their outstanding service.
Metcalf Plumbing is always on the top of my list of plumbers to call. Very responsive, professional and thorough, Metcalf is truly a organization with a culture of honesty and integrity. They were excellent to work with!
Charles Hobeck
2 years ago
Lou replaced a frozen and leaking shut off valve in an awkward location in about a half hour. I like the notifications from the company announcing the repairman, complete with a photo and his arrival time. Lou was very friendly and efficient. I'll be sure to recommend this company to friends and family.
Very prompt and reasonable. Same day service and fixed a problem that I was having with a bathroom pipe in a reasonable time. Would highly recommend.
Jason Frischkorn
4 months ago
Metcalf repaired and replaced the service line from the meter into my home. Les, Louis and the entire team were very professional and I would highly recommend them for this kind of repair work.
Barbara Flutka
9 months ago
My stationary tub was over flowing and leaking . Michael came in and recommend that my line needed to be clean out to the main line . I also had a leaking valve . He took care of both problems . My basement was left clean . Michael know what he is doing , he is very professional and a please to work with . If you need plumbing services please call Metcalf Plumbing Services .
Lissa Bounds
2 months ago
Professional and courteous. Explained issues thoroughly and repaired the on the spot. Will call them again!
Wonderful company, would use them again.
Julie Fischer
2 years ago
We had a leak from the gas line leading to our dryer. Someone recommended Metcalf Plumbing, so we gave them a call. I called around 9:00 and the technicians arrived at 1:00 that same day. The technicians were prompt, professional, and kind. They were able to identify the leak quickly and fix it, all within a half hour. The total cost was $59, which we found extremely affordable given the quotes we received from other companies. All in all, we had a great experience and would happily recommended them to anyone in need of plumbing services!
Michael Miller
2 years ago
Metcalf replaced and installed a new sump pump after ours burned out. Lou came out earlier than expected, was professional and extremely knowledgeable and performed the work exceptionally quick.
Spyridon Treklas
3 months ago
I want to recommend Metcalf Plumbing to all of Baltimore. They saved us $5000 from another plumber's estimate. They are SO professional, organized, clean and they know what they are doing!!!!! Thank you!!!
We contacted Metcalf to install a new hot water heater and sump pump for our new home. We worked with Mike and Allen. They were highly professional, courteous, on time and pleasant to work with. They took precautions to wear masks and took great care while working in our home. The install of our new water heater and sump went great and we are very pleased with their work. We would highly recommend them!!
Called Monday morning because of a leak in our hot water heater. Metcalf worked us into their Monday schedule and was able to replace our hot water heater the same day. Chris did a great job and explained everything that needed to be done and why. Would recommend Metcalf to our neighbors and friends.
You can’t go wrong with this company. Professional on every level.
Les was very helpful, knowledgeable, and most of all saved me lots of money from a plumbing service repair that was not needed. Mike was also very professional and friendly. I will definitely use them again for future repairs and would recommend them to my family and friends.
Timothy Helsing
2 years ago
Mike and Allen performed a hot water heater flush and installed a PVC drain pipe from the pan underneath the hot water heater into a floor drain I already had in the basement. Now if the heater were to leak, the water will drain into the floor drain versus the basement floor. Mike has worked on several plumbing projects for me. I have always been very satisfied with the quality of his work. Mike pays close attention to details and takes pride in accomplishing a job that both the customer and himself are satisfied with before leaving the job site. Mike is polite and professional, always willing to provide a complete description of the work to be performed. I highly recommend Mike and Metcalf Plumbing.
Chris was on time and listened to my description of the water pressure problem and then explained possible causes.
He was polite and professional.
Price for the work was good, better than other estimates and Mike/Metcalf will be my choice for any future plumbing needs. Well done.
S. F. P. White
3 months ago
Quality inspection and diagnosis of issues, fast resolution, and even fixed some other minor issues. Great work and would highly recommend.
I think Chris helped us. He was great. He found a toy in the drain which caused the backup. We will definitely use you all again.
We called Metcalf on a Monday, the owner came out a day later and gave me a fair quote with honest recommendations. Scheduled the work for Thursday (2 days later) but they could accommodated it even sooner. Metcalf gave me a two hour window and they arrived 5 minutes into that window with text message notifications ahead of time and were done on-time. I really appreciate that they adhered to that schedule. They didn't disturb my family with too much noise. They were very professional and courteous. They cleaned up the site when they were done and all-in-all I'm really pleased with the work.
Mike M. came to my house to help move the plumbing lines for a bathroom remodel. I called in the morning, and he arrived within an hour to give me an estimate on the work. He was professional and helpful in answering all of my questions, and he completed the work quickly. They do charge a service fee; however, they will waive the fee if you choose to go with their services. Highly recommend!
I am very pleased with the service that I received. The technician (Mark) was very knowledgeable and professional. I will certainly use Metcalf Plumbing for future needs.
Arthur Redmond
a year ago
I needed to have a bathtub pop-up drain cut out and replaced. The old one was broken and I couldn't for the life of me extract it. Metcalf Plumbing was able to come out the next day and resolve my issue. I've used them before and I will absolutely use them again.
After a disastrous Plumbing experience with the installers from the Countertop company we used for our new kitchen, Chris & Allen from Metcalf were a very welcome breath of fresh air! They arrived on time, were very professional, courteous, safety conscious, and completed the work in a very timely manner! We had not been able to use our kitchen for over 3 weeks and were absolutely thrilled to finally have everything functioning in our new residence kitchen. We HIGHLY RECOMMEND METCALF PLUMBING...A++ from us
Mike M. and Allen did a great job installing our new garbage disposal. They were professional and courteous.
Anitra Palmer (Niki)
11 months ago
This company is fantastic! The plumber came in, educated me on the issue with my toilet, offered a solution, asked if I wanted the work done today or to schedule for another and even looked at another plumbing issue I was worried about without a problem. The work was completed quickly and efficiently. He looked everything over with me and even suggested things when I had questions. Best experience I have ever had with a plumber!
Very pleased with the service provided!
Kratina MacKay
a year ago
Plumber fixed flange, set new toliet, 1 hour labor, all materials were already at job to set the toliet including the toliet, travel distance was less than a mile from their shop to me and he charged me $565.00. I feel very taken advantage of. Further, the receipt clearly stated remove existing toliet THERE WAS NO TOLIET TO REMOVE. No phone call from Plumber to explain.
ONE positive, same day service
Mickey Walton
2 years ago
I called the Metcalf emergency number the evening before and they said they would see about sending someone out the next day if they have time. The next morning around 0900 Metcalf texted me that Mike Munson was on his way out. Not only did he fix several leaks in a bathroom remodel project I was attempting, but he showed me some tips of the trade for plumbing and his recommendations in future endeavors. Not only was Mike professional and showed up promptly, but he was very kind spoken and works with the customer - he also had proper COVID-19 protection and was very careful. Thank you Metcalf and Mike...we will recommend your amazing service to anyone in need!
This is our second time to use Metcalf plumbing because of their awesomeness the first time we used them. Chris and Alan unclogged a main drain. This may seem simple but the all around service I receive from The Metcalf Team is just extraordinary. From calling in to ask for service to making the payment. Les your team is AWESOME!
Metcalf customer service is top-notch! I am also a small business owner and very passionate to deliver good service with kindness! From our initial call to the repair, we have found our go-to plumbing company. Not only was our problem quickly resolved, but Mike M. (technician) shared so many helpful tips that I plan to subscribe to Metcalf's YouTube channel 😄. Thank you again for helping with kindness when my world feels upside-down right now (major water damage).
Service was good. Extremely overpriced I think.
Al “Networking Advocate” Granger
7 months ago
They were on time and when they left you couldn't even tell that they were here. This is the 5th time we have used their service. Happy every time.
David Tracht
4 months ago
Metcalf sets the standard for professionalism and quality work!
Couldn't be happier and would highly recommend them to anyone in the area!
FANTASTIC!
Duncan McTaggart
2 years ago
good service
Doug Cincotta
2 years ago
I am a loyal Metcalf customer. Very happy with their service. Mike is terrific! No complaints.
GREAT COMPANY-fast service
Deanna Dell'acqua
a year ago
Very courteous and professional service. They took the time to answer all of my questions and explained the entire process.
Ryan Rappaport
7 months ago
Adam P. did the repair on my boiler drain line with his assistant Ryan. They did an awesome job. There’s no more loud banging and I have nice new copper pipe and an operational boiler again. Thanks for all the hard work, it was much appreciated!! I’d also like to add that Adam was on time and I was notified when he was on the way. Adam was very professional and took the time to answer all my questions throughout the day and even let me know when they were leaving for lunch. Adam and his colleague Mike came to the house and identified the problem beforehand. They gave me the option to remove drywall myself to access the area where the pipe needed replacement and gave me a discount on the bill for doing it. Finally I’d like to say to anyone reading these reviews…if you call Metcalf for plumbing service definitely request Adam!!
derrek driver
2 years ago
I have used the Metcalf Plumbing team for all my plumbing needs for nearly two decades. They have always been professional, knowledgeable, and responsive.
Mike was courteous and professional. He answered all my questions that I had. When he finished the job, he went over with me everything that he had done. Before Mike left my house he cleaned up the work area to the way it was before he arrived.
Erica Buracker
2 years ago
I cannot express the professionalism and kindness from the entire staff! Very impressed!
Thank you very much.!!!!
MICHAEL MUNSON was AMAZING!!
He is professional, friendly and took care of the problem expeditiously.He explained everything in detail so I could understand what the problem was. Additionally he clearly explained every step he was taking to resolve the issue.!
You guys were actually able to come out 5 days ahead of schedule, which I greatly appreciate!
Mike is an asset to Metcalf Plumbing and I will forward this our Academy Heights Facebook page. That's where I found you all in the first place!!
Good service. Quickly diagnosed problem and fixed efficiently. Lou was great.
Work was done on budget and as promised.
patrice bobala
2 years ago
Chris was great! He didn’t have to do a huge repair. Just something small but it made a difference. This company is great!!
Nathan Egloff
2 years ago
Bill Shewbridge
9 months ago
C.R. Peterson
a month ago
Quick response and they even went above and beyond getting additional materials for my washer install the same day for parts that aren't normally on the truck. Now on speed dial.
Michael Helms
2 years ago
Master Plumber Lou was knowledgeable and friendly. A true professional in every sense. Would definitely use Metcalf Plumbing again!
I do not typically write review, but Mike M is awesome. He arrived within the given time window. He even corrected mistake made by previous plumber. During this covid time, he wore mask and wiped down everything he touches in our home. My husband said he would definitely use Metcalf Plumbing Service again for any other plumbing needs and would definitely recommend this company. Thanks again for making our sink usable again. Also, thank you for the mask with your company logo, can always use another mask in our household.
We had a utility sink moved from the first floor to the basement. Lou was quick and efficient. He was friendly and the end result looked great!
They repaired a leaking bath tub in an upstairs apartment. They did a fantastic job.
Thomas Halligan
a year ago
The technician, Louis, has come to my home several times over the years and is very, very knowledgeable and personable. A great asset to this company!!
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