Best Replace Water Heater in Lexington KY

John Marc Jourdan analyzed the problem quickly, had the parts on his truck, and performed a fairly complicated job in a relatively short amount of time. He and his helper cleaned up the area after the job was completed. All of the work was handled in an efficient and professional manner.

Wanted to retract my previous post. I was not home the next day after work I had was done. When I returned the following day I discovered that the work I had roto rooter do was not very good. The problem was not fixed and the work was very sub par. Some of the parts installed were not properly installed. I had to have another plumber come out and fix this and actually fixed it installing more parts, etc. I might add the 2nd plumber did twice the products and service for half the price. I can only speak to my experience but I will just say lesson learned and will not ever consider Roto rooter again and would not recommend them at all

Super fast and polite! My husband and I just bought our first house so we didn’t know what to do. Allen walked us through what was going on and was a huge help! Thank you!

This is the best plumbing supply house in Lexington

Arrived with right equipment to quickly unstop sewer drain about 70' from house. Made sure all drains were flowing freely.

This company claims to be a quality company, but I got nothing of the sort! A older guy and a younger guy shows up to see why my drain isn't draining correctly. The hardly said a few words before they got started snaking the pipe. Which is fine you know what your doing then okay. But about five minutes in I hear what sounds like a water pipe bursting. They say nothing, then the younger guy heads straight for my front door with wet shoes marches strait out to the truck where he stayed, only making the comment that he needs some old towels. My mind is racing..... So I get the order guy some and about five minutes later he come up and says Did he get the Money? Not saying anything about what he did! As they leave I go down stairs to the bathroom that has water all over the walls and ceiling. I'm so serious! They got the puddle of water up but water was all over everything. I've been cleaning it up now for 20 minutes! Do yourself a favor and never use this company! I have also called the warranty company and told the. This should never happen to anyone!

Larry was great but you sent him with the wrong information so he was unable to do anything to help. I’m glad this is not a big problem since I will now have to wait more days for help

We have not had good experiences with other HVAC providers, so we looked for referrals from friends and came to Cecil's when we needed to replace our a/c systems. They are outstanding! Jase Wyatt was great in quickly getting our quote together and discussing it with us. They replaced our three a/c units in just two days. They arrived on the job as scheduled, emailed and called with reminders, kept us informed as the job progressed, were always professional, and have made us very satisfied customers who will return for any HVAC needs we have in the future. We wish we had found them years ago and can't recommend them highly enough! Try them and you'll like them!

Repipe

Mr rooter was here to hydro scrub our main drain clog. Accidentally or unaccidentally left cap to main drain off and allowed house sewer to flow into crawl space creating giant sanitation issue. Company denied ever leaving cap off. Never thought reputable plumbing company would be this sloppy in their work.
UPDATE: when I saw the company’s apologetic google response I called them thinking that they had changed their minds and were now willing to remedy. However, instead, the company once again denied leaving cap off gave me an earful about how, since we had already filed a complaint with consumer complaints, they only wanted to deal with situation through their lawyer. All we wanted was a complete or at least partial refund for a job that caused us a whole lot of headache and distress. I don’t feel that’s a unreasonable request. From our point of view, there was no other way the cap could have just fallen off if it was secured. I really had hoped that we could have avoided a lengthy legal case, guess we’ll just have to have hope that Kentucky’s law systems will be on our side... will update as things progress.

Matt was very nice and professional. He explained everything to me.

We had a late night emergency and called up Around the Clock for assistance on our plumbing issue. They showed up within an hour and corrected the plumbing issue. Great customer experience, will reach out again to them in time of need.

Cannot say enough good things about this company. We had a main line break on a Sunday morning. I called. They said they could get to us between 11 and 1. The technician was on time! Professional and fixed the problem quickly. The price was reasonable too. Thank you! Thank you! Thank you! Hopefully we don’t have anymore plumbing catastrophes for a very long time but if we do Liles will be our first call.

Fayette Plumbing, Heating and Air took care of me same day and showed up when they said they would.
Chris gave me a call letting me know he was on his way, unclogged a sewer drain that was backing up into my garage and made sure it was draining correctly before he left.
AWESOME JOB!!
Would HIGHLY recommend Fayette Plumbing, Heating and Air and Chris to anyone needing plumbing assistance!!

Had royal flush to come and unclog main drain they did and left it cut in half now I'm the cleaning up the mess . Thanks Bruce you are a big help.