Susan Deskis

2 weeks ago

I contacted Lile Plumbing to replace a faucet in one bathroom and install a new vanity/sink/faucet in the other. Ben came right out for the estimate and I scheduled the work for two days later. Ben and Kevin were right on time and did a fantastic job. Everything looks and functions great, and all the packaging from the new vanity got hauled away. These are definitely my plumbers going forward!

T.J Libecap

2 years ago

I couldn't have asked for more from Lile Plumbing! I had an issue on a day they don't normally operate and they still worked with me to get someone out promptly. Kevin was incredibly professional, worked quickly, and explained each step to me to make sure I was comfortable with what he was doing. I would highly recommend and will certainly use their services in the future.

Rosbelly Rios

3 years ago

Sarah Shields

7 months ago

Kevin came out same day to take a look at our water heater. We decided to replace our water heater and he was able to do it same day. We are happy with the service we received. Thank you Kevin.

Savage Baller

5 years ago

Lile Plumbing was hands down the best repair service I have ever worked with. I called their company on Saturday morning at 8:00 and I was shocked someone answered. A repairman was at my house within one hour of my call. He fixed my problem and was such a clean and maticulous worker. I cannot say enough good things about this company. If you ever need a plumber, these are the people to call!

Emily Mistretta

4 years ago

Wonderful service! They showed up within an hour of my call and promptly got to work diagnosing the cause of our leak. Kevin, the plumber, wrote out a description of all of the necessary repairs with the pricing up front and then worked quickly to fix the problem. We also received a thank you note with a gift for our dog the next day! Everyone was very kind and their prices were very fair. Highly recommend!

Kameron Spivey

5 years ago

Experienced a Drain backup and needed immediate assistance. Called in the morning at 8am, had someone at my house at 9am, had my drain fixed by 10am!

Couldn't have been happier with the service. I thought the price was certainly affordable as well, for the speed of the work, as well as the level. It was explained well to me also.

Steven Riley

9 years ago

I had a massive series of leaks in my new home that they did a good job tracking down. They were up front about costs and were willing to go beyond the basics to make sure it was done right.

Cheryl Murphy

6 years ago

Best ever!! Amazing work! Went above and beyond what was expected..

Kate Skovran

3 years ago

My husband scheduled for Lile Plumbing to come out on Tuesday. Not only was Kevin early, he took care of our broken dishwasher, clogged disposal, and broken kitchen faucet, and he did it in timely manner. Kevin also answered all of my husband’s questions while dealing with barking dogs in the back of the house. Not only were we satisfied with the service, we received a package today with a thank you card and three dog toys for our pups. Needless to say, Lile’s has this customer for life!

Edited to add on 8/7/2020:
We called Lile's once again to deal with an issue with one of our toilets. Ben's service was quick, reasonably priced and helped us out so much. This service was performed a week or so ago, and today, we received a thank you card and another dog toy (already destroyed!) from Lile's and Ben. We will always be contacting Lile's for our plumbing needs.

Justin Yeary

2 years ago

Had a water leak that needed immediate attention and Lile Plumbing came to my rescue late on a Friday afternoon. They were timely, and professional. My leak fix required a very easy and simple fix. Lile Plumbing did not try to up sell me an expensive fix. They provided a solution if I wanted to upgrade but did not require it for a fix. EXCELLENT SERVICE.

Brian Buckner

3 years ago

Craig B.

3 years ago

My family has used Lile Plumbing for a number of plumbing repairs and small projects, and always have good results. They are demonstrative of the old adage good, fast, cheap - pick 2. They aren't cheap, but the work and product quality is excellent, and the service is amazingly quick. It isn't unusual for them to show up 30 minutes after I call. The workspace is left clean, and they typically mail a follow up note with a chew toy for my dog. A+ service.

Erin Helbig

11 years ago

Unreasonable prices. Liked the plumber who came out, but $600/hour is a little unreasonable in my opinion. Pros: pleasant plumber, quick service. Cons: PRICE. Wouldn't call them again unless I won the lottery.

Tomokazu Kawashima

5 years ago

About 30 min after the call, Kevin came and fixed our water leak problem. He explained what the problem was and what he was going to do. Very professional. I highly recommend this company.

K A

a year ago

We were set to go out of town on a Thursday evening, and on the morning of, our water heater stopped working. I took a chance and called early, around 6 am. There was a technician at our house by 9 am, and by around 11:30-12, we had a brand new water heater installed. Kevin was super and worked to get us done quickly. And to top it all off, when we got home after the weekend, they had sent us a thank you card, and included dog toys for our three mutts. Thanks so much!

Brodie Fitzhugh

3 years ago

Very Professional, Very Clean, Great Service

Carl and Clare Frazier

7 years ago

We had a terrific experience with Kevin from Lile Plumbing. He installed a kitchen faucet and garbage disposal. He was courteous, knowledgeable and got the job done quickly. We will use Lile Plumbing for any future plumbing needs.

Howard Lefsky

5 years ago

The first visit I was charged less than three hundred dollars to completely install a Five stage iSpring filter system under the sink. I was fine with that. Next time we called them to change the three filters that need replacing every six months they charged us over two hundred dollars. The next time we had a handyman do it for less than fifty dollars. We will never use this company again.

Peyton Calk

3 years ago

Extremely professional. He was completely honest and gave me the information I needed to get my issue fixed. We weren't able to do business because my issue was bigger than he was able to handle. He told me who I needed to call. Awesome guy.

bruce ross

4 years ago

We had a kitchen faucet and a toilet that needed repair. Ben, the Lile Plumber was exactly on time and was very professional, knowledgeable and courteous.
Ben tried several different procedures to fix the faucet in order to save us money, but the reality was soon obvious that it needed to be replaced due to its age. I expected, like most plumbers, he would have to leave and go purchase a new faucet or worse need to reschedule another call. To my surprise, I found Lile Plumbing maintains a number of new faucets on their truck and he was able to install it quickly. Same with the replacement parts for the toilet. Very Impressive! I would recommend Lile Plumbing to anyone in need of plumbing problems. I had not used Lile before and chose them based upon the huge positive reviews they have received. Their website depicting their client experiences is totally accurate, our experience was fully positive as others have stated,

Lauren Gilbert

10 years ago

Kevin at Lile Plumbing was exceptionally friendly and helpful! His service of our sink problem was quick and painless (for us, at least!) and his people skills truly set him apart from all other local plumbers that I've worked with in the past! I will definitely be calling Lile Plumbing next time I need a plumber!

Phillip Rodgers

7 years ago

$400/hr ! $400/hr ! $400/hr !
Wow, I don't care how clean they were this is a minimum of 3 times what almost every other plumber charges. $1,200 to just install a sink, faucet, and hook a garbage disposal back up, less than 3 hours of work! We talked to another plumber after the fact who said he would have done it for $400 and likely would have taken half the time. If you hate money, call these people. Not sure how they sleep at night.

David Bryan

4 years ago

I had a major water leak in my basement and was in a spot . I called for help and they were there in about thirty minutes . Ben was so polite and gave me my estimate . After I agreed Ben and his fellow plumber jumped in there and repaired it quickly ! They even cleaned up the mess !! The quality of the work is outstanding and I’m super pleased with the whole experience . You can bet next time I need a plumber, I’ll be calling Lile 👍 Thank you so much 😊

Lisa Bates

5 years ago

Plumber showed up in the time window I was given. Kevin worked with my schedule for my convenience, which is great customer service. Replaced a shower head and fixed two running toilets for a very reasonable fee ($169 total). Replaced one toilet flapper on one toilet, adjusted water line on the other toilet and I provided the shower head. I will definitely call again!

Alan Hays

10 years ago

Wonderful experience! Called them after hours. Was expecting to leave a message and hear back from someone the next day. Surprisingly, they had a very knowledgeable and polite person on the phone who was able to start helping us as soon as we called. Pros: Very conscientious technician, on time, polite. Best price. Cons: None

Rhonda Erling

10 years ago

This company must have put emphasis on their service training and it shows because their employees are the most professional I have ever seen! I have put them on my speed dial.

Steven Ellison

5 years ago

After spending over a week waiting for two other contractor to call me back, I was impressed by how quickly they got back to me. I am very pleased with the work done by Kevin and Ben on what seemed like a simple job, that became very challenging. They kept me well informed at every step and remained very positive about the unexpected challenges. That attitude gave me a real sense of confidence in their knowledge and lets me know that the job they did is first rate. I will NEVER call anyone else. You shouldn't either.

Melinda Moore

8 years ago

Lile Plumbing's service is absolutely outstanding! Recently, I had a serious plumbing emergency with raw sewage backing up in my shower. Yikes! Kevin and Ben were here within a matter of minutes and did not leave until the problem was solved. My 60 year old home posed several difficult challenges, but they were persistent in their efforts, not giving up until the backup was solved and the water was flowing again. I am so impressed with Lile Plumbing's unparalleled professionalism and their genuine kindness and warmth. Very rarely does a company leave such an impression and I will not hesitate to call on Lile again and recommend them over and over again!

David Johnston

6 years ago

We have had to call Lile plumbing several times this past year and we have had nothing but great experiences with them. They have been extremely helpful in everything we've needed. The work is excellent and they are so great to work with.

Shardan R.

3 years ago

We have used Lile Plumbing for years. They always act professionally and do an excellent job. I recommend them to anyone that is in need of plumbing.

Mike Mills

4 years ago

Ben from Lile Plumming was great. He diagnosed my issue, explained how he was going to fix it, and wrote everything down. He was friendly and knowledgeable.

H H

4 years ago

Great service with Lile Plumbing - our tech, Ben, did a fantastic job with an install. The back office staff is friendly aswell and easy to work with for any plumbing needs.

Ron Hungerbuhler

a month ago

I am so very pleased with Kevin & Ben and their excellent service! I called them late Friday about a water leak ( that the water company said I didn’t have, even though my water bill was 4X the normal amount). They came over first thing Monday morning & fixed the leak! Busted pipe! I also had them install 2 new shower heads, 2 bathroom faucets, and a new commode. They were here 5 hours! I am so happy about my updates! And they listened to me!

Maria D,. Velazquez

2 years ago

I would like to thank you for your professionalism and great customer care services. It was a WOW experience for me when I contacted your company for services needed. I am very pleased that Ben went above and beyond ensuring that my electric water heater was heating properly. I called your company back a few minutes after he left to set an appointment for a leak on my ceiling and you put me on hold while you asked Ben to come right back and look at it. Ben did a couple of adjustments and so far everything is working fine.,he explained in details what he did . Thank you all for exceeding my expectations, you will be highly recommended to family and friends. Maria D. Velazquez

Blair Ross

5 months ago

First off. Let me say that I don't hand out five star rating easily. It has to be earned, and I must say that this is the first time that I can think of where there was not even a consideration in my mind for 4 stars or less.

Long story short:
This was a very refreshing experience where the service was prompt, honest, and high quality. I really can't say enough good things about them. While I hope to not have to use them again anytime soon; it isn't because of any fault on them. However, the next time I do have any major plumbing issues, they will be the only, repeat-only, ones I will call.

The long story:

We woke up one morning to no hot water in the lines. I checked the main breaker panel and the distro box to the water heater and they were fine. I then pulled the access panel off the top thermostat and found that the internal breaker had tripped. I reset it and checked the lower thermostat. I found that the thermostat and breaker had fried, melted wire insulation, and melted some of the surrounding insulation.
I called Lile Plumbing on a recommendation. I expected to have to wait a day or two to get someone out to look at it and was already makinging plans for a couple of days of no hot water. Those plans were not needed. They said they would be out within one hour and advised me of the visit cost. Sure enough, he was at the house in about 45min. He looked everything over and told me what I already knew. No BS, no up sale. The waterheater was from 2006, so it was already past the expected lifespan and out of current production. I already knew that parts would be hard to source, even if I wanted it fixed. As far as I was concerned, the internal wiring was damaged and too suspect. He gave me the full rundown, including all the costs. He quotes only for fixed amounts, no hourly charges. I agreed to the quote and asked how long it would take to get the new unit in, thinking it would be at least a day. He replied that it would be delivered by the time he got the old one disconnected and ready to be removed. Delivery was just as he said. They removed and replaced the heater and got everything cleaned up as if they hadn't been there.

Stephen Banks

8 years ago

Woke up with soaked carpet and unknown leak at 6 AM on a Saturday. I contacted Lile Plumbing and a plumber arrived within 1 hour. Within the next hour the leak had been found and repaired. My wife and I were so impressed we signed up for their member benifits group and never plan on using another plumber again!

waltee d

2 years ago

Great and fast service. Ben was very professional and offered different repair options incl. clear pricing. Our problem was solved within hours of calling them

Samantha Whitehead

3 years ago

We came home to a busted water heater, called Lile Plumbing and spoke to Kevin. He was so friendly and was able to come out first thing the next morning with such short notice. He took his time to replace our water heater to ensure we were getting the best service. He also answered any questions that we had and so was friendly and knowledgeable . Although it was unfortunate circumstances, we are so thankful we went with Lile Plumbing.

Julia Boggs

2 years ago

Lile plumbing did a great job for us, they are very prompt with a friendly staff, We have used them3 different occasions & have been very pleased each time. Thank you Kevin

Patrick Mahan

2 years ago

Absolutely the best customer service in town! Lile Plumbing is my plumber for life. They treat customers like family. I highly recommend them. Five stars!!!

Tom Burkhardt

9 years ago

I've lived in Los Angeles for 11 years and my wife and I own a home in Lexington. It's an older home and over the years we've had a few problem with plumbing. For the first 8 years or so that we were out here we used a variety of plumbing contractors. I consistently changed who we used because we were dissatisfied with either pricing, workmanship, or customer service.

Fortunately we eventually found Lile Plumbing and absolutely could not be happier. They have handled every issue we've had with ultimate professionalism. Their customer service exceeds any that we've experienced with any other contractor(not just plumbers)we've ever used at our home. They are always easy to reach and make a point to handle everything promptly. They also have a really cool service partner program that gives discounts and has made us feel like we have someone looking out for our interest.

The reason I'm singing their praises specifically is because today is Saturday, and when our new tenants had a small problem that I was certain most companies would have waited until Saturday to even call me back about, I was able to reach a live person and they went out and handled it within an hour. I really couldn't believe it and I had to share what I think of this company.

It's difficult being 2500 miles away from your home and not being able to handle things yourself, but it's an amazing feeling to know that if something goes wrong there is a great company like Lile Plumbing that I can trust to take care of it and treat us right.

Josh Ives

4 years ago

Great service and workmanship. I called first thing in the morning to inquire about a new gas water heater and they were on site and had it installed before noon. Very friendly and efficient.

Bopper Footage Dump

a year ago

Fast response time, flexible scheduling, and got all of our plumbing issues (leaking pipes, leaking shower, toilet installation) solved excellently. Professional and friendly. Beat plumbing in Lexington

veronica scott

5 years ago

Thank you for your quick response today, replacing my faucet and saving me lots of money. I'm grateful.

update 2 1/2 years later: I needed help today with a faulty Kitchen faucet that was leaking in my cabinet. Lile Plumbing provided prompt service which minimized my time off from work. The plumber was professional and knowledgeable. I had to replace the faucet. I purchased one the plumber had in his truck. I'm pleased with the quality of the new faucet, and I feel my service and new product were reasonably priced. 4/2/18

York Mr.

2 years ago

I have used these guys in the past and it seemed ok. Called to get a roundabout estimate on a water heater replacement... general pricing. Gave basic information of specs along with the general location and access; this is a really basic flip out. Unable to give info without a in home visit ... and money... Sales Pitch...
This is unprofessional, given it is general information on a service normally provided. a professional will say we normally charge about $xx to $yyy depending on a few things..... over the phone.
Any business that can't seems like they have not mastered their craft or it is a size you up situation. Think about it... it's a water heater replacement. What info could they need that couldn't be given over the phone to give a roundabout estimate. It seems more likely a let's see what we can get them for. Once they pay the fee..... $$$
I will not hire any so called pro that can't give a general range of pricing for a general service.

Lee Watts

5 years ago

If only every service person you had out was as professional as these guys the industry would have a much better reputation. We'll be using them for all our plumbing needs!

Price Sewell

6 years ago

I've used Lile Plumbing twice now. Both times they did good work, were courteous, efficient, gave me accurate up-front cost before they started the job. Kevin did the work this time and was great. I can't remember the name of the guy that came previously but he was also excellent.

Jim Salyer

4 months ago

I cannot ask for better customer service I had sent an email over weekend and was not expecting a call on Sunday night on the matter was very pleased with professionalism and the quality of work Price was upfront

Miss D

2 years ago

Kevin is the best. Lile plumbing is reliable and efficient. I have used them for years and always request Kevin. I love to see a company that maintains consistent employees over the years.

Persephone Stephanie Lee

8 months ago

Clay P

6 years ago

The service technician was very professional and knowledgeable. I appreciated them coming early in the morning (6:30 am) to fix a clog in my garbage disposal.

Hopefully nothing else happens moving forward, but if it does then I will use Lile Plumbing again.

Sandra Doyle

7 years ago

They stand behind their work! Really nice and professional. They
are very knowledgeable! I highly recommend!

Brad Williams

2 years ago

We just found Lile Plumbing and they have been awesome! Punctual, professional, and very knowledgeable. Kevin came to our house and took care of us. We would highly recommend them, and we will certainly be using Lile for any future plumbing needs.

P Smith

5 years ago

I have been using Lile Plumbing for over 10 years and would not use any one else. I have had some major plumbing issues over the years (older home) and they have been right there to help me. I think they have fair pricing and they don't do any work without letting you know first what is going on and how much it is going to cost. I always recommend them and have always been told what good work they did and how please they were!

Netta Massey

4 years ago

We called Lile Plumbing this morning and they came to our house right away to fix a leaking faucet. I was not looking forward to this visit since the faucet has multiple functions and therefore could have multiple places to leak. The technician listened to my description of the problem and then began working on the end of the faucet where the water comes out. He unscrewed the end where the water comes out and then tightened the piece just inside the end. We then tried the faucet and it was fixed even though the water had been leaking at the base of the faucet. I was very impressed. My leak was fixed in just a few minutes.

Rob Smith

3 years ago

I can’t say enough good things about Lile Plumbing. Not an emergency, but they were able to make it out and quote pricing same day. After approval, Kevin got started and had us fixed up in no time. Everything was cleaner and looked better than new by the time they left!! Add to that, they were kind, courteous and professional! I would recommend you give them a shot if you need any plumbing work.

Susan Campbell

5 years ago

Very nice and knowledgable. They were able to work me in a day earlier than scheduled and completed work in timely manner. I would definitely recommend Lile Plumbing and will use them again myself !

Christi Smith

5 years ago

A+ Service - I called one evening because my washing machine had caused a backup into my shower. They came out very early the next morning, which I completely appreciated, and were prompt, efficient, friendly and genuinely cared about fixing my issue. They were quick to identify the problem, and gave me two options for how to proceed. The upfront pricing is excellent, and while plumbing problems are never cheap, I didn't feel like they were overcharging for what they needed to do to get my plumbing problem remedied. I would absolutely recommend them, and I already have!

Joseph Manley

3 years ago

Junfeng Zhu

9 years ago

We had water rushing down from the first floor's ceiling yesterday (around 2 degrees F outside) and called Lile Plumbing based on a quick Google search. Kevin and Ben showed up two hours later. I was amazed how quickly Kevin located the burst pipe. Since I turned off the water valve very quickly, there were only a few visible wet spots on the ceiling drywall. Kevin picked up a location and made a small cut on the drywall and (Voila!) found the burst pipe right away. Less than 10 minutes later, the problem was fixed. They cleaned everything up before leaving my house. I am very happy with their service. I was a little scared when the dispatcher refused to give me a ballpark cost estimate. The overall cost was actually reasonable. If I have another plumbing problem, my first choice will be Lile Plumbing.

Alena Van Dalen

a year ago

Friendly, honest, and communicative. They did a great job fixing a spigot in my sunroom that had an annoying built-in backflow valve that I couldn’t fix myself. Highly recommend!

Marcia Corso

3 years ago

sethb08

3 years ago

Joe Byers

9 years ago

Had occasion to call Lile after receiving flyer. Service was fast and Kevin and his assistant Ben came and Kevin explained in detail Lile's business philosophy and then checked the plumbing . The problem seemed to have resolved itself. Kevin offered 3 options, one of which was to do nothing and wait to see if the problem happened again the option we chose. After giving us a detailed service report explaining our optiions, we paid a reasonable dispatch fee for the service call. After note: Kevin called the next day to see if we had any more problems. We also received a thank you note and a toy for our cats was enclosed. Would, without a doubt, we would use this plumbing service again.

Jonathan Blazejewski

3 years ago

We had somewhat of an emergency plumbing issue when a bathroom sink and hot water heater started spewing water. We called to explain the situation and they were able to make it out pretty quick to take a look. We ended up having issues with multiple valves including the main water shutoff which was not completely shutting off. They ended up changing out our main water shutoff valve as well as multiple bathroom valves which were old and leaking. They did an excellent job. I was very impressed with the professionalism and the way they handled what we needed done. They told us the issue, all the options, and how much the cost would be. We never felt pressured or like they were trying to up sell. Instead, it felt like they were giving us the advice they would give themselves. We were also really impressed with the customer service. They answered all our questions and really listened and help explain everything. We also had a follow up call the next week about some of the work. They were super responsive to that as well and helped us make sure everything was good. The work has been quality and we've been impressed with the customer service. We would highly recommend using them.

Anne D

5 years ago

I couldn't be happier with the service we've received from Lile Plumbing. They do efficient, honest,quality work; and they are prompt and extremely courteous. This visit I had a new kitchen sink and faucet/garbage disposal installed. I wouldn't have called anyone else for the job!!

Tyler Logsdon - ZDLEX

3 weeks ago

Kevin and the rest of the crew at Lile Plumbing have been a valued partner to Zoom Drain, and I could not be more satisfied working with them. I highly recommend Lile Plumbing for your plumbing needs!!!

Sally Lambert

4 years ago

Lile Plumbing was fantastic! Timely, efficient and incredibly nice. My plumber Kevin did a great job, and I would recommend this company to anyone.

Charles Majors

5 years ago

What a great company....made the call late expecting a tomorrow service call, no, not Lile Plumbing, they were there the same day which was greatly appreciated. The serviceman Kevin was super courteous and got the job done in a very timely manner. For me the only plumber I will ever call is Lile. Call the best, call Lile.

Olivia George

a year ago

If you are looking for a good plumbing company look no further. LILE PLUMBING!! Ben was our plumber, he was on time, professional and courteous. We needed a shower diverted replaced. Ben explained and went over the cost up front in detail. Ben completed the job in a timely manner. We were very impressed. A few days later , we received a very nice thank you card in the mail from Ben. If we ever have any plumbing needs in the future,, we will not hesitate to call Lile's Plumbing. Thanks Ben😊

Quinn Robinson

3 years ago

I called Lile Plumbing on a Saturday morning after the valve on my water main started leaking hours before an open house we were holding as we are selling our house. I had already called several plumbers, but all of them told me they were busy or couldn’t get to me until Monday. Lile sent me a plumber within 30 minutes, and the plumber was very upfront and fantastic to work with. They got everything fixed in no time, and their pricing was great. I will certainly be calling them in the future if I ever need a plumber again!

Cardinal Workplace Solutions

4 years ago

Michelle Aiello

a year ago

Wonderful company to work with. Quick, affordable, professional. We will work with them again!

Rachel Belin Prichard Committee

4 years ago

After calling around town to fix two stopped-up utilities and hearing of waits up to three weeks, I luckily got to Lile. Kevin fielded my call and couldn't have been more empathetic. (As if he hadn't heard about plugged up sinks and showers just before company was about to arrive a million times before!) In short order--just a few hours in fact--Ben arrived at my front door. After examining the utilities, Ben presented me with two options and laid out the costs up front. He then recommended I proceed with the less costly option and that we just give it some time before resorting to option #2. One week later, option #1 is holding up perfectly and my out-of-town guests are none the wiser. I remain so grateful for Lile's professionalism, expertise, and availability and would strongly recommend them to any and everyone!

David Kessler

6 years ago

Lile is the best - we have had the same guys (Kevin and Ben) out several times recently for various things - water heater, replacing some old plumbing and so forth. They come over right away, figure out a solution and go over our options.They work hard, do great quality work and finish quickly - they are really good and very reasonable prices. Also very pleasant to have around - really nice guys. They go the extra mile to make sure things get done right. We are very happy customers and highly recommend.

John Holbrook

15 years ago

Replaced a 2 foot piece of copper pipe and outdoor water tap, cost $700. Super nice guy but wow what a cost.

Lance Smith

8 years ago

I called Lile Plumbing having no prior experience with them but based on a favorable review I read on here I decided to try them out. I am very glad I did. I live out of town and own rental property in the Lexington area. My renter was experiencing some water issues at a time when I had no option but to call a plumber as I could not evaluate it myself. The Lile team was quick and professional and kept me well informed throughout the repair process. I immediately got detailed billing invoices emailed and no nonsense evaluations of other plumbing issues. I know its hard to imagine - but I feel like I got concierge service from a plumber - great staff and excellent customer service!

Maria Hayden

10 years ago

The experience with Lile Plumbing far exceeded my expectation and we will absolutely call them again should we have any additional plumbing issues come up in our home. From the initial call to having our issue taken care of within 2 hours of contacting them, the service was like none other I have ever experienced. Professional, honest, patient, knowledgeable, and kind, Kevin was so helpful and I feel very confident in the work he completed in our home in addition to the advice he gave us. Pricing was extremely reasonable as well!

Ketan Merchant

2 months ago

Very professional. Good communication. Arrived exactly when they said they would. Plumbing work looks to be of the highest standards.

Benjamin Boggs

a year ago

Fantastic! That is how I sum up the work that they did! They did a great job and we will use them again for any future plumbing needs. They also left a nice gift for our 2 dogs! Highly recommend!

Betsy Collins

3 years ago

I called and Kevin was there within the hour! Quick professional and lets know what needs to be done! Works quickly and cleans up! I will definitely use Lile Plumbing again.

Stayc DuBravac

9 years ago

We always use Lile plumbing simply because they are trustworthy and do a great job. This last time they came to clean out a clog that was back in the wall and ended up rebuilding part of my drain (at no charge) because of old pipe fixtures (1940's house). So...plumbers are expensive but with Lile, I always feel like I get more than what I pay for.

Kylie Whipple

3 years ago

Excellent job. Speedy. Quick to diagnose and reasonable in price. Very professional.

jonathan nealis

6 years ago

Amazing Experience. I need help right away and they were here in less than 30mins. New water heater installed and the old one taken away, everything cleaned up and they were gone in a little more than two hours. Prices were very reasonable and I received a free estimate for something else I will need something else fixed soon. THANKS.

Hina Iqbal

2 years ago

Lile plumbing provided top quality service. They were professional and kind, methodical in identifying problems, and very clear in explaining any problems occurring. I highly recommend this business to others for plumbing needs!

Brandon McDaniel

4 years ago

Thanks for the speedy service! Called them the day of, got the appointment within a couple hours. A bit pricey for what I expected. Overall, didn’t have any issues with the services. I’d recommend every time because I’ll know the job will get done.

Rebecca Hamburger

a year ago

Our plumber was on time, exceptionally professional, took care to explain what he was doing and shared the mechanism of dysfunction with us. He was wonderful with our pets and made sure we were comfortable with the plan. He even stopped by a few days later to drop off a toy for our pet! Lile's service and employees make it feel like a friend is helping out, and doing a great job. Will absolutely be using their services again.

chris cox

9 years ago

I had a great experience with Lile Plumbing. I called to have an estimate on my kitchen sink. They showed up 10 minutes early. Both employees were very polite and respectful. They were able to look at the sink and give me an estimate for all the repairs needed. They broke it down line by line and explained what each one was. I was able to select the repairs I wanted done and they went to work immediately. They placed a mat out front to prevent tracking in dirt and they also wore shoe covers to protect my floor. I have two small dogs that did not like having their territory invaded. Despite the employees best efforts to make friends with my dogs, the dogs were not having it. I finally sequestered the dogs to the back room to give the employees some peace. They worked for several hours quietly in the kitchen. When they were done, they showed me all the work and we settled the bill. My new kitchen sink works great. And they even sent me two small dog toys the next day! I will definitely use Lile Plumbing again!

Elizabeth Smith

9 years ago

He was on time, professional and kind. The work he did was wonderful! I was extremely pleased. He was in and out in a very timely manner. I will definitely use Lile Plumbing again.

Alexandra Hall

4 years ago

Very happy with Lile plumbing. Very efficient and friendly! Would definitely recommend to others.

Norbert Fister

5 years ago

We have used Lile Plumbing several times now and every time Ben or Kevin have been to our home they could not have been more professional. From the booties they put on their feet to keep our floors clean to how the entire area they worked in is cleaned when they are finished. I could not recommend this company more if I owned it myself, what I like best is before they begin the work they tell me exactly what they are going to do and what it will cost in writing.

Scott Rinehart

7 years ago

We had an excellent experience! We had a leak late in the day on a Thursday. Called them after 5 and they answered, were extremely polite and helpful and worked us in to an opening the next morning between 6:30-8:30am. That is an excellent time slot and extremely helpful to accommodate work schedules. They arrived promptly at 6:30am and the service kept getting better. Kevin was our tech and was extremely nice, knowledgeable, professional and explained things very well. Kevin checked our issue and thoroughly explained a couple courses of action. By 7:30 am our leak was fixed and he was on his way. The service was excellent and prompt. The prices seemed a little high (but not high enough to exclude them from getting a 5 on Google) but all plumbing services are high. With the service and peace of mind we received I wouldn't hesitate to use them and recommend them. Excellent company!

Andrew Fast

10 years ago

Long story short: as a new homeowner I set out to tackle some of the 'issues' with our gently used 20 year old home. The bath tub didn't hold water and I wanted to show my young wife I was capable of replacing the drain,and 3 hours later I had the old drain removed (moral of this story: if you can avoid breaking the 'cross hairs' on the drain, by all means do NOT break these, or else). THEN, I made the cardinal sin of running water in the drain to rinse out all the old nastiness and thereby flooded my laundry room downstairs. Not knowing this was happening, I quickly installed the new drain and filled the tub with a little water to show it was now fixed. Fast forward to 5 minutes later I now wondered how I managed to run a gallon of water into a room below but not directly under the tub area...I called LILE plumbing and setup a visit.

MARK called right at 8am (the extimated arrival was 830-1030am) and arrived promptly at 830am. Walked me around the issues, calmly explained how many items worked and why issues arise to help me avoid future baffles (of which they will be getting EVERY Call to repair/fix) and was just a great, knowledgeable, personable, solid guy. No other way to explain how when he left 30 minutes later I felt this peace in knowing I called the plumbers I was meant to call and they were in the business to help others.

I felt like Lexington was Maybury and Mark and the crew at LILE Plumbing were helping a friend out and giving quality service at a rate UNHEARD of in today's plumbing/contracting world's terms. I have a million things to do today and knew as soon as he left I needed to write this first and tell the world how great they were and how much I look forward to paying (yes to PAYING) them to return if/when i need help in the future. God bless the whole team at LILE, you will be the plumbers I recommend to my family, friends and all my neighbors I run into.

Jan

7 years ago

I have used Lile Plumbing for the last 6 months at a home I lease and the home I reside in. I feel confident that they are taking excellent care of my plumbing needs. Their quick response is my favorite part of working with them.

Shawn Thomas

4 years ago

Kevin made an effort to squeeze in an outside faucet repair on a day that I'd be able to be home from work. Very easy to work with and accommodating. I really appreciate it. A little more expensive than some estimates over the phone, but maybe there was more work to do than what I was being quoted and more importantly he was able to work with my schedule. Will work with them again!!

SEANP

7 years ago

Fast, courteous, and reasonable. Will use again.

Austin Whitaker

2 years ago

Friendly and knowledgeable Even sent a dog toy for the pups along with the thank you card! Will use again for sure!

Donald Tibbits

6 years ago

Kevin is AMAZING. He should up on time and addressed our issue. He was able to fix our leaking sink, and even fixed our garbage disposal which was not properly mounted. Corrected all the issues in no time at all. Very affordable for quality work. Will recommend to everyone I know! Thank you Kevin.

Thuy Lanham

2 years ago

Maria Klarich

6 years ago

For the record! When they came to fix the clog I had deep within the basement pipes I was not charged $600 an hour for the services provided like all the negative ninnies are saying, I was charged half that for two hours of work. They arrived promptly when they said they would, and after an assessment they clearly laid out options for me to choose from and I was able to pick the one that suited me economically. They were friendly and while they were there, they took a look at some other things unrelated to my current problem. When they finished, everything was working swimmingly! Later on that week I got a thank you from them in the mail. Enclosed were cat toys!! (They noticed I had cats). How charming!!

Mike Kimbrell

a year ago

Needed the kitchen sink fixed on Saturday morning after discovering leak Friday night. Lile rep arrived promptly, assessed problem and offered a couple options. My leak is fixed and pipes re-arranged in a fashion that will prevent future problems. I couldn't be more satisfied with the service and the price.

Linda Mckenney

5 years ago

We have used Lile Plumbing for several years on our rental property and at our home. I can say nothing but good about Kevin and his crew. Our son moved from Lexington to CA and left his home unused until it sold after 6 months. There was an odor when you turned on the water. I called Kevin (and apologized for calling after hours) and he made some suggestions. Later he called me back after researching the problem. He told me what to do and it worked! He could have easily sent someone and charged for it but he took the time to walk me through scenarios and shared his extensive knowledge to solve my problem - at no charge.
I recommend Lile plumbing to all my family and friends.

Taylor Young

4 years ago

Our tech, Kevin, did a great job of advising us what would be the best modifications for poor drainage in our house. He was also honest about the immediate needs versus ones that could wait. The job was done in a timely manner and we signed up for the partnership plan. Can't recommend highly enough!

ron gilkerson

a month ago

Kevin is an excellent example of customer service very kind and professional couldn’t be happier !

Barb Saia

5 years ago

I am very impressed with their honesty and willingness to help. I highly recommend Lile plumbing for all your plumbing needs. Our issue was resolved in the most satisfactory and economical way.

julia owens

9 months ago

Lile plumbing is a great company, my son had thrown a toy down the toilet and flushed it, we only have one toilet so I was freaking out. I called Lile plumbing they came out right away and were so professional and nice.. fixed the toilet in no time..if I ever have any plumbing needs I will be calling them again!!

Brenda Carr

7 years ago

Wonderful people! They were able to come out and help the same day I called. They called when they were on their way. They gave a price for the job, after they evaluated the work to be done. They checked and double checked to be certain they had cleared up our clogged pipes. Maybe a little more expensive than some others, but the others never called me back, or claimed I didn't make an appointment, or never answered their phone. So these folks are well worth the extra few bucks. Thanks!

Ali Bowen

7 years ago

The team at Lile Plumbing is an absolute pleasure to work with. They are extremely thorough, prompt and patient. They have even gone out of their way to send my dog toys in the mail after each of their visits. We will continue to give Lile Plumbing our business for many years to come!

Brandon Cartner

5 years ago

Great experience. Professional, timely and fair. I would highly suggest Lile to anybody who needs plumbing service.

Tim Yinger

6 years ago

Honest and fair pricing, and the guys that came out were great. I'll be sticking with Lile for all my plumbing needs!

Alexander Barrera

2 months ago

Buyer beware. They charge $50 to come out to tell you exactly how much MORE it will cost to fix your plumbing. Even if you describe the problem to them in detail, they won't give you a price range for how much it might cost. This is pretty typical of big-business plumbing companies, and they label it as up-front pricing to make it sound like they're doing you a favor. They aren't. Find a good independent plumber with a reasonable hourly rate that won't try to scam you into paying consultation fees.

Ben Johnson

8 years ago

I drilled a hole through a water line putting in 'the last screw' for a sheet rock fix (doh!). I was told not to just 'find some plumber in the phonebook' by many folks prior to starting the original job, but now I've botched it badly, and I need help with the quickness! Anyway, Lile Plumbing had good reviews so I called them up. From the time I called them to the time Kyle, a super nice and approachable dude I might add, was leaving was literally less than an hour. There was no additional cost for working on a Saturday (when the Cats are getting ready to play in round 2 of the NCAA tournament no less). 11 out of 10, would recommend to anyone. Give these folks your business.

Annette Noble

7 years ago

We needed someone trustworthy on our water heater that went out. Lile was able to find the problem and resolve it, and we didn't have to replace it. Very glad we called.

Troy Hinkle

2 years ago

Great work by Lile Plumbing installing our replacement dishwasher. Since it was in an adjacent/perpendicular counter from the sink, the appliance store installers couldn't set it up. Lile was able to send a plumber the same day I called, and the dishwasher was installed with new extended water supply lines and discharge hose. Friendly and professional service along with plenty of attention to detail. They took their time to do the job right. Recommended and will use again.

CJ Brewer

6 years ago

I have dealt with plumbers plenty of times and the gentleman who showed up to handle my issues was by far the most helpful and knowledgeable I have ever encountered. He fixed problems quickly and efficiently, as well as finding real concerns I wasn't aware of (such as my rusted out garbage disposal). Highly recommend this business!

Karmen Reedy

a year ago

Lena Jones

4 years ago

Great to work with, great job. Would call again

Nick Conn

2 months ago

Our experience with Lile Plumbing was terrific. We had a loose kitchen faucet and I was too afraid to handle it myself. We called on Monday afternoon and they scheduled us for 8am the next morning.

They called us before 8am and let us know they were on their way early!

The faucet fix didn't take very long and they were on their way. Lile Plumbing is now our primary plumbing provider in the future.

Thank you for everything!

Sabrina Ritchie

3 years ago

Kevin came out earlier today for our water heater not working. He was extremely friendly, knowledgeable, and gave us choices on which route we could take. We decided to switch our old gas water heater to an electric and he also gave us referrals for electricians. He was super thorough and even answered questions and took the time to look at another concern I had unrelated to the water heater. If we have any other plumbing needs, he will be our guy to use! Thank you Kevin and Lile Plumbing!

J Burt

4 years ago

Kevin showed up quickly after I called and helped me prioritize the work that needed to be done at my house. He thoroughly explained everything, including cost, before starting any work. Ben also arrived, and they were able to quickly fix the leaks in my house. They were both patient and very helpful. I highly recommend them and will definitely call them for my next project.

stephanie arnold

8 years ago

Our experience with Lile Plumbing has been absolutely wonderful. They are efficient, courteous, kind & professional. We have also been delighted with some extra-mile customer service touches that were unnecessary but very much appreciated. We will continue to use & recommend Lile Plumbing! Great work & even better company!

Jerry Davis

4 years ago

I am very glad I called Lile Plumbing to unclog a couple drains in my 58 year old house. Ben came about two hours after my initial call and after checking the problems, gave me two options and prices for solving the problems. After about an hour of hard work, the drains were flowing freely. Ben, who did the work, was very professional, nice and pleasant to talk too. He even explained what many of the pipes visible in the basement were for and some dos and don'ts given how the house was plumbed. I will definitely contact them if I have other plumbing problems.

Nicola Douglas

4 months ago

Wow from my first phone call to job completion everyone I came into contact with was a delight. The up front pricing and the work that was going to be done was explained very well. I had a leaking hot water heater that was over 18 years old. It took less than 30 minutes for Kevin to arrive. Within 2.5 hours my new heater was installed, old one taken away and clean up complete. Would Highly recommend.

Sam Bell

5 years ago

Excellent Service. I would highly recommend Kevin and Ben to anyone. They give you a plethora of options before working on anything, and you pay by the job rather than by the hour, which is much more reassuring on the part of the homeowner. They were well prepared to handle a wide variety of issues, and they were instantaneously responsive to calls. They'll be my go-to for all plumbing needs going forward.

David Bennett

9 months ago

Great customer service

Hakon DeVries

5 years ago

We are a repeat customer at this point. This latest visit was for a repair of our disposal. While on site, they recognized a small leak in our hose attached to the faucet. Following the visit, they called and said they had contacted the faucet maker and arranged for a free replacement part to be sent AND they came back and installed it free of charge. I don't believe you can match that service. I will always recommend Lile Plumbing to those who ask.

Leslie Fife

5 years ago

Cannot say enough good things about this company. We had a main line break on a Sunday morning. I called. They said they could get to us between 11 and 1. The technician was on time! Professional and fixed the problem quickly. The price was reasonable too. Thank you! Thank you! Thank you! Hopefully we don’t have anymore plumbing catastrophes for a very long time but if we do Liles will be our first call.

kate wurst

7 years ago

Called for an emergency issue and they were out to my house within 30 minutes. Resolved the issue quickly and did not over change. Would highly recommend and will use again for any other issues that occur!

Linda Scott

2 months ago

Very quick response to my non-emergency but much appreciated! Kevin explained my problem clearly and gave me several options on dealing with it. I chose the one that best suited and the repair was completely to my satisfaction. Although I hope to have no further plumbing mishaps I certainly know who to call!

Carrie C

3 years ago

Definitely recommend.Repaired a broken toilet. Super responsive to my message, came out immediately, and reasonable pricing. Issued has been resolved and no problems to date. Impressed that employee took time to send a handwritten thank you note!

Mary Bates

2 years ago

10/10. Always really nice and able to get the job done in a timely manner. Plus they send my dogs toys lol.

Georgann Chenault

5 years ago

I have had several water emergencies in the past and Lile Plumbing has alweys gotten me fixed up fast.

John Roberts

4 months ago

Experience matters.
Kevin knew exactly what caused my water leak.
Dog friendly!

JAM UP

2 years ago

This was the first time I've used the services of Lile Plumbing and I am very pleased with their services. They arrived on time, looked at the problems I was having, prepared a quote and went over it with me in detail. They completed the job as quoted, and cleaned up the area. It was a very good experience and I will definitely call them for any future plumbing needs!

Pat Ogden

10 years ago

I'm so glad we found Lile Plumbing! They were timely and so nice and neat. From now on they will be our only plumber.

Jeffrey Owens

4 years ago

We had a great experience with two of their plumbers. Our hot water heater was not working, so one plumber (Kevin I think) came out and looked at it, he arrived within the hour we called and told us they don’t work on this model am they didn’t charge us anything at all and wrote up a quote to have it replaced. 2 weeks later we decided to have the water heater replaced, I called at 10:15 am, Ben was at our house before 11, and done replacing our gas water heater before 2. The work looks excellent and he cleaned up perfectly. This is the first time we’ve had to use a plumber since becoming home owners and I’m confident we have found a reliable team for any future needs.

Sean Featheringill

6 years ago

Our family has always received amazing treatment, fast service, and quality work from Lile Plumbing! Efficient, courteous, and timely are a few keywords to best describe Lile Plumbing. Kevin has been to our home on numerous occasions and always does the job right, the first time. We will continue to use and also recommend Lile Plumbing to family and friends.

Lisa Shine

4 years ago

Kevin was terrific. I needed a new water heater and some faucet repairs and Kevin was pleasant, fast, and very efficient. I called on a Thursday and got an appointment for next Tuesday. Lile ended up calling the very next morning (Friday) and told me they could come out right away so I didn't have to go the weekend with hot water. I felt Kevin explained things very well and their prices are very fair. I will use Lile again.

Janet Myers

11 years ago

The price was most reasonable. The service A+. We really liked knowing the exact price before anything else since they don't charge by the hour. They took the time to go over everything with me before I made any decision on my faucet and were not pushy in any way. Even though their quote of $580 was to replace my faucet, he ran into an issue with the pipe coming up from the crawlspace, which was not his fault. But he got down there and fixed that too and there was no price change. He got everything done and had my water back on quickly, even with the extra work. I felt very comfortable with them in my home and would definitely recommend them to anyone.

Melissa Cole

7 years ago

My experience with Lile Plumbing was absolutely fantastic! I set an appointment up fairly late in the evening, and they were able to fit me in the very next day, from 7:30am-9:30am. They asked if they would be able to call earlier if they were able to, which was fine with me. Kevin called me at 6:45am and was at my house at 7am! I have never experienced such a punctual company!

Kevin was the consummate professional, and offered my husband and I two options for fixing our broken garbage disposal. He was friendly, clean and genuine, and had our problem fixed within 15 minutes. A few days after his visit, we received two cat toys in the mail for my cats! They LOVED them! This was such a wonderful touch- that is how you run a business! Kudos to Kevin and the team at Lile Plumbing! I will be recommending them to all of my friends and family, and they will be my first choice in plumbing services. Great job!

Michelle Finn

5 years ago

I called Lile Plumbing about our water heater troubles. They had someone at our house within 2 hours. They installed a new water heater the same day at a fair price. We had a slight hiccup, but Kevin & Ben came out and got everything going with no more issues. I highly recommend this company and will give them a call if we need more plumbing work done in the future. To make things even better, they sent us a thank you card and included some toys for our kitties. Fantastic touch! Thank you, we are enjoying our hot water and the kitties love the toys.

Marcie Timmerman

a year ago

Stuart Warner

2 months ago

Came out at 7 a.m. and had our problem fixed within an hour at a reasonable price.

Grace Coy

2 years ago

We were so pleased by the responsive, efficient, and professional service provided by Lile Plumbing. Kevin - who was available to come to our home within 15 minutes of my making the service call - was incredibly pleasant to work with and respectful to our space. He was knowledgeable and extremely transparent when giving the cost breakdown for the different options available for repair. His attitude was compassionate to our situation, which made a big difference for me!

I am a new homeowner, and I was really appreciative of Kevin taking the time to walk me through his observations and explain some of the nuances of our specific system and how to best repair. He caught some things that didn't show up on the inspection report, such as a leak in one of the valves in the kitchen sink, and addressed the issue in an expert manner.

It has been over a week since our service and things are working perfectly. I will definitely be calling Lile Plumbing for any future needs!

Willard Bentley

a year ago

Great job fixing my main water line in my basement that was leaking due to stress on the couplings. They replaced the couplings with a better solution and removed a 1972 valve that would have failed if I had turned it to an new quarter turn valve. Great experience!

Chris Barkley

6 years ago

Lile Plumbing was excellent to work with when our hot water tank failed. Kevin was great and explained the entire process. I would call them again with any plumbing needs!

Kenneth Banta

9 years ago

Love the customer service and sincere care and courtesy provided by them. I used them a little over a year ago for a kitchen sink leak and installation of a new hot water tank. A new kitchen faucet was also installed at that time and last Friday the spray head broke off. They promptly came to the house and replaced the the spray head for the price of a service call to the house. This was fantastic as the head was no longer under warranty and it would have cost much more than I paid and the best part is I did not have to do any bargaining with them. If I could give them a sixth star I could. Thanks Kevin & Ben.

Wesley Campbell

3 years ago

Called this morning about a kitchen drain clog and had someone here by 12:30. Friendly, fast and very thorough. Thanks Ben!

Lindsay Crawford

9 years ago

Had a rushing leak on a Sunday, called them and the plumber, Kevin, calmly talked me off the ledge and told me what to do to prevent anything catastrophic from happening. Came Monday morning first thing and did a great job fixing the problem. Very courteous and professional. I will definitely use Life Plumbing again!

Lesli Hall

5 years ago

Great company and you will not find any better! They are the nicest people around. Upfront and honest in their pricing. They come when they say they will be there and do the job you expect. I highly recommend using Lile Plumbing for you all your plumbing needs!

Michael Johnson

5 years ago

Very Honest! I called them for a sewer main backup issue and they told me I could probably get it fixed for free if it was clogged past the clean out access. Sure enough! Called 311 and they had it taken care of within the hour. I'll definitely keep these guys in mind if I ever need anything else!

James McKenzie

2 months ago

We have used Lile Plumbing for a number of years, they have always be prompt, professional and reasonably priced. I highly recommend them.

Brittany Hendrix

2 years ago

Lile Plumbing was super quick and responsive. They worked hard to fix our problem in a quick and efficient manner. Their work is paid by the job not by the hour. I highly recommend them!!

Adam Bohland

a year ago

I was brave and tried to change out a toilet by myself. Needless to say the next day first thing call to Lile to fix my mistake. Out very quickly, super friendly, and fair pricing. Thanks guys for helping us out of a mess.

Matthias fyodorovich

8 years ago

The two fellows were very nice, very professional, very clean. We joined their service club and the discount from that paid for the cost of the membership. Hopefully we will not have to use it again, but we will call Lile if we do. I was impressed that, in the mail a couple days after the call, I received a package with toys for each of our cats! They are very nice and very thoughtful!

Jen Bedson

8 years ago

We will defiantly be using again. They were timely, friendly and professional. They even sent our dog toys and a thank you note for choosing them. I did however feel that they were slightly expensive that was the only drawback.

Marsha Halcomb-Boggs

4 years ago

Very friendly, informative and came to the house immediately. Great experience and very reasonable. Would recommend.

Kiesha Johnson

4 years ago

Marc Daley

5 years ago

Good plumbers. Professional, reasonably priced. Would use again.

Michelle Son

2 years ago

Lile Plumbing is hands down the best, most efficient and most honest plumbers in Lexington! I have used them for my rental properties and for my own personal home and each time they come and fix the problem on the same day. They are so nice, very honest and the least expensive of any plumber I have ever used. Ben was wonderful and not only sent a thank you card for the business but also a dog toy for my dog Oliver! I will never use any other plumber except Lile!

Sean Cooper

8 months ago

After frustrations with another locally owned company and their lack of communication after having done some diagnosis on first visit, we called Lile Plumbing as several in our neighborhood recommended. Ben came out on time, explained everything and quickly had several plumbing issues addressed (low water pressure in several sinks, slow drainage in shower, and water leak from upstairs shower into the downstairs ceiling). All of this taken care of in just a couple of hours in one visit, where the other company came out and addressed nothing and then failed to return our attempts to have them come back to fix things. We highly recommend Lile Plumbing and Ben.

Sarah Babb

4 years ago

Lile did a great job! They came out to our house in less than a few hours. Kevin was great and even sent a thank you card and doggie gift afterward. Top notch service!

Matthew360

2 years ago

Great service!

Lily

6 years ago

Brandon Skaggs

2 years ago

ChapterXI Eleven

5 years ago

I googled “Plumbers Lexington KY”. I looked for who had the highest review count to score rating ratio. It was Lile Plumbing. I called. I described my issue; bad washer hookup valves, leaky kitchen faucet with hot/cold handle issues and a shower/tub faucet that didn’t allow the tub to turn on the shower head. The representative on the phone offered to set an appointment or show up within the hour. I was home, so I opted for the immediate option. Low and behold, 2 highly professional, courteous and most descriptive gentlemen arrived at my home 30 minutes later. They wrote out a summary of their findings and presented it with solutions to the problems in a politely passive manner. I opted to utilize their professionally packaged solutions. They went to work immediately. In summary, the repairs were completed to my upmost satisfaction within an hour! They then walked me through the finished result while asking how else they may serve me before leaving with a handshake and smile. Next time I need a plumbing professional, I’m calling Lile Plumbing! Thank you to the plumbers, Kevin and Ben! You more than earned my future business! 👍

Jay

8 years ago

I was in panic and just wanted to get help ASAP when I found my house being flooded at midnight two weeks ago. we contacted Lile plumbing and another company at the same time. The other company said they could come earlier but they didn't. Lile plumbing called us early the next morning, and showed up early as they promised despite icy and snow road condition. Kevin and his young staff were very polite, clean and professional. They fixed the broken pipe joint explaining the progress, and also gave us some tips on how to prevent water from freezing. Kevin even helped me solve another minor plumbing problems in my house. Both my wife and I were very pleased with the service. Several days later we received a Thank You card from Lile Plumbing together with a towel and two dog toys which were for my son and two dogs. Very thought. My house is still under repair but life is almost normal since the plumbing problem was solved. We will definitely recommend and use Lile plumbing in future if we need help.

Walter Francis (Khaytsus)

9 years ago

To fix a leaking hot water tap in the tub they needed to replace all of the pipes to the faucet and shower head at $560. To replace the faucet itself, $1000. All of the work is basically done at that point, $1000 for a $150 faucet. Now I'm out $50 and looking for a plumber that isn't out to rip off people. After looking more, I realized that the Generic, impossible to repair stem was WIDELY available and got it for $11 off Amazon, part 9C-23H. Replaced it in 5 minutes with a 13mm wrench.

Lile Plumbing, LLC