Best Preventative Maintenance Repair in Kansas City MO

06.2023 UPDATE - Downgrading Anthony a few stars due to recent scheduling issues.First, they had reassigned the primary contact phone on our account without informing us, so appointment calls were not being received effectively (it went to a secondary number).With regards to scheduling -- I had been impressed with their notification system in the past, and always hitting service appointment windows. For my last few visits, however, I've had them show up several hours early without the promised email/text that a technician was on the way (we were busy/rushed when they arrived), and on (2) other instances, my scheduled inspections have been bumped due to heavy emergency call volume. I understand taking in some number of emergency calls, however as an ASAP customer (which is paid for), I do not appreciate that Anthony is skipping my appointment window (when I stayed home from work), so that they could take in additional business. I now have to plan to be home another day, to take advantage of a service that was already paid for.I find value in their services, however their customer service and scheduling has taken a heavy downturn in my opinion. I've been a customer for nearly a decade now but may be looking at other local options soon.----------------------------------------------------------Brook was super friendly and professional. She was respectful of the fact I was on Zoom calls during the visit, and was very efficient in her work.

Jerry was fast, professional, and polite.

I have used Connelly on and off for over 5 years. Always lived up to the professional 5 Star rating until I had them do a repipe old galvanized pipe to pex and new hot water heater install. Once Brain finished up the job everything was working
properly except the hot water pressure for the kitchen faucet. I was told by Brain it’s your faucet causing it from build up and you need to replace it. So I agreed to spend the extra $300 on top of the $3,000 plus of the repipe and water heater install for a new faucet. Thirty minutes later new faucet and still bad hot water pressure. Brain then told me well at least it’s a little better than before. You just installed new water lines and new hot water heater and still have bad hot water pressure unacceptable for $3,000 plus bill. The day after the install the solder joints on the new hot water heater started to leak. They sent Blaine out to fix them the next day. All was well until two days later another solder joint started to leak. Blaine came back and fixed the leaking solder joint again. Everything seem to be fine for a few months after the install until I started noticing a sewer smell coming from my crawlspace. Called Connelly and they sent Quinton out. Quinton arrived and flashed a flashlight in the crawlspace opening and said I see no problem here but I do notice your sewer vent stack coming out of your roof isn’t to code and should be extended. Like a fool I agreed to having it extended to the tune $300 for a 3 foot piece of schedule 40 and Fernco. Sewer smell never went away and after having another plumber actually investigate further a section of my sink drain was drilled into by Brain during the pex install. I will state that Connelly did reimburse me for the ridiculous sewer vent stack diagnosis
and the cost of the plumber who fixed the pipe that was drilled into, but they have not gotten my trust back. The sad thing is Steve would never talk to me on the phone when we had all these issues only communicate via Email. How can you own a small business not talk to your customers over the phone but Email only. I wanted to love Connelly Plumbing but just can’t.

Installed new part quickly without issues. Was professional and focused while at our house which was great.

Great company for all your plumbing needs! They have fixed outdoor spigot, broken pipes, toilet issues and a new water heater. They are knowledgeable, kind, clean, punctual and affordable. They always do the job right and explain what they are doing! I highly recommend this company.

Professional, great reporting, and timely. Recommend to anyone wanting to find out the state of there sewer pipes

Great company and employees! Andy P was very professional and honest through the whole process. He’s a great ambassador for your company!!

Good company. Very good technitions. Very courteous and knowledgeable.Still good as of 5-17-23 AC maintenance.

Had my gate on my fence modified so a lawn service can get into my backyard. Fantastic service.

Essary Plumbing was really put to the test with our plumbing issue and they passed with flying colors! These guys are the best! They came to find the blockage in our pipes, using a camera to see what the problem was. It looked like one thing, so they pushed with two different pieces of equipment (making two trips in one day!), but the clog wouldn't budge. Acid was the next thing to try, but it wouldn't dissolve the clog, so the only option left was to cut my wall and the pipe (cast iron) to remove the clog. They did and they took great care with my house and its contents, covering things with plastic, cutting the smallest space possible in the wall and removing the clog (a dead squirrel, the first they'd ever seen in 75+ years of combined plumbing experience!). They replaced the pipe and my issue was solved. Best of all, they took the squirrel with them when they left! They really cared about my issue, working late, making several trips, and even coming in on a Saturday to work on my clog because they knew we were inconvenienced by this clog. This was the first time I'd used Essary; they were recommended to me by my regular plumber because of their camera, but I'd recommend them to anyone for any plumbing issue. They are friendly, clean, very knowledgeable, and work hard. They care about your problem and take good care of your home. And if they can figure out a dead squirrel climbed down my vent pipe and got into my cast iron plumbing pipe and get that disgusting thing out, I imagine they can handle about anything else.

Best service! Came and helped on a Sunday when we were burning up hot. Thank you!

We were pleased with Nick Purifoy coming out to the house and look at the job, explaining in details how it would be done and for also making an appointment for the job within just a couple days later which was wonderful, thank you Nick. We were also pleased with Bruce Richardson who came out to do the job, professionally...he did a great job and afterwards checking to make sure that all work he did worked fine! Thankyou Bruce and thankyou Benjamin Franklin Plumbing

I would Never use this company! Having encountered one of their drivers in a white panel van on I-35 yesterday, at about 5:30pm. From the Bond Bridge to the I-29 exit, he was driving like a complete lunatic. Swerving in and out of lanes and causing multiple cars to swerve and slam their brakes to avoid him. I hope this guy was experiencing explosive diarrhea, some level of excuse, at least. I left a very 'colorful', full of profanity message on your general mailbox. I hope you will know who this was. I also hope this was not the actual owner of your company. This was witnessed by many other commuters. I hope you received more calls than just mine. After he had caused me issues a few times, I shut him down nicely and let him know he was number 1. I hope this driver stays off the roads. It's pretty sad that one person has caused this review. Probably not a good idea to drive like a lunatic in a company vehicle, covered with your company information. I was still shaking and furious when I left a very nasty message in your general mailbox. I sincerely apologize to whomever had the displease of hearing it.