Best Backflow Installation in Kansas City MO

Jenny was professional and handled scheduling quickly. Chuck was a real superstar. He is extremely knowledgeable. In addition he took the time to explain everything to me. Not only was their service excellent, their pricing was also much better than others I checked.

I would like to start off by saying that I am not biased in any way. I have worked for Poelma plumbing and construction for 15 years.
I as a small business owner as well and enjoy doing the work for mark. He does high end Quality work on every job it doesn't matter if it's a $1000 job or a $50000 job he treats every one of them like it's the only job he has. We have been blessed to work for his company and I just wanted to let him know how much everyone here appreciates him. So thank you Mark for all the years of work that you've given all of us..

Used them for 16 years, Moved to own house charged me $100 to tell me what I already knew.. Huge price to replace garbage disposal. Never again.

Found these guys after having razor rooter come out to look at my collapsed house trap. So glad I used them instead. Good price , good workers who know what they are doing. Highly recommend!!!!!!!

I had an emergency and he responded immediately. Very professional,

knowledgeable, and easy to work with.

Tyler arrived as exams fixed the issue in less than an hour.

Very well knowledgeable of work needed to be done.

The BEST, honest and reliable plumbing company we have ever used. We will NEVER use any other company...

They are GREAT! we have had them out now a few times for a couple different reasons they always go over and above and their cost is much lower than others and very reasonable.

we recently got a bid from another plumbing company and they said $8,000 of work was needed.

We had plumbing plus over it was $150 for a visit and advice. all we needed to do was go spend $15 for a cover

No problems or smells since. Always glad to save $7,800 !!!

They came very early and I was very pleased.

Tech was very responsive and professional. Would use again for plumbing issues.

Andy was very knowledgeable and helpful in solving my plumbing problem

Normally, I'm pleased with the service that I receive from Bob Hamilton, but today was a huge exception. I scheduled to have someone come check on our new air conditioning unit which we just had installed in this February. I had an appointment set for today, April 25, 2022. I called to verify that I was at home, and ready to receive a technician. I received a call at 12:44 PM (according to my voicemail) stating that I needed to call so they could send the tech. I called back at 12:49 and was told that the tech had been sent to another job because I took too long to call back, and I'd have to reschedule for another day because they were completely booked! REALLY!!! This is truly horrible service! We've been service partners for years, we've had a new furnace, heater, and AC installed over the last 5 years. I think we deserve better than this! I readjusted my schedule so that I'd be able to have the unit serviced today, and then I'm told that it won't happen because I returned the call 5 minutes too late. I'm floored!****************This is an update to the review I posted two weeks ago. I called Bob Hamilton again today to schedule service to my AC. Once again, I had my appointment rescheduled. I expressed my frustration about being rescheduled yet again to Annie, the rep who was helping me. She was very kind and contacted Heather, a Bob Hamilton manager, to try to escalate the issue. Heather contacted me about 5 minutes later and advised that I should not have been rescheduled a second time. She immediately contacted Dispatch directly, and within 15 minutes Josh, a Bob Hamilton repairman, was at my door. He quickly diagnosed the problem (an issue with the wiring in the thermostat) and resolved the problem. What a relief! An 81 degree house on a 94 degree day, is no joke! Major kudos to Annie and Josh for their help! Heather was a rock star for us! God bless all of you for your help.

Another great wholesome guy, fast and friendly, an another big thanks to Heather.
Happy Holidays LBA! Again!

I had a drain backing up and causing an awful smell. Made an appointment easily online at 11:45. Chris arrived at 2:15 and had our pipes cleared in about 45 minutes! Would highly recommend. Great customer service!

DO NOT USE THIS COMPANY! They are unethical, and their tactics border on illegal. They falsely advertise as legitimate plumbing companies with their Google PPC ads, but have the number to their call answering service listed rather than the company they're advertising as, tricking people into thinking they're calling for that particular company, before selling that lead off to another plumbing company. This is costing real, legitimate, hard-working plumbing companies business and customers. This happened to the company I work for, and we currently have our lawyers looking into the matter. Whatever you do, DO NOT USE THIS COMPANY!