Best Air Conditioning Services in Kansas City MO

I don't know how this company gets so many good reviews. The experience I had so far has been very frustrating. I gave them 2 stars because my first interaction with them was good, responsive and on time, but after that I have been trying for 2 days to schedule someone to come back to replace the themostat, and every scheduling rep gives me a different answer. First rep on Thursday at 3pm says he cannot schdule me because I first need to talk to the Estimates team to accept the cost of the repair, and that they will call me right back. Friday at noon, still no call back. I called, and I talked to Jennifer who was able to give me the estimate (why the first guy didn't give it to me), and she say she can schedule my repair, but needs to call me right back. She calls back at 3:55pm I missed the call, got a voicemail with her direct line saying to call her anytime and leave a voicemail that she will call me right back. Left a message, but no call back. It was Friday ay 8:30pm and still need my AC fixed.I called again and a new person says not to worry that she will schedule me for Saturday, just wait for the call at 8am and then stay around that they will let you know 30-45minutes when the tech is arriving. Very frustrating because it is my mom's birthday and we had to cancell ALL plans to stay in the area waiting for that call. Today is Saturday, I called ay 9:49am, and guess what?? they said I am NOT in the schedule it all!! After I cancel ALL my mom's birthday plans (the AC issue is in her house). They said again, they will send a message to dispatch and put me on the schedule and call me right back... but still no call back... and to be honest... not sure if I want to keep playing this game. Something that kept conssistent and never failed among all reps, it is ALL of them (including the technician who made the initial visit) pushing to sell me the service plan, which I GOT and PAID for but now, I am just been ignored.... Most likley I will cancel that plan, this company is NOT serious or they reps are very bad trained!

Great explanation of what is needed. Appreciate the effort to get to the issue, get with his manager and save us some money. Very nice young man, knew what he was taking about. Appreciate all his effort.

Called them for help installing a lift toilet bidet. The guys figured out the company didn't send us the right part. They wrote down exactly what we needed to ask the company about what we needed. They ended up not charging us anything. Very nice and professional. Arrived when we expected them.

Had a sewer line backup, they responded same day on the weekend, they cleared the backup and used slip ons over their shoes.

They came out on the same day and got my air conditioning working. Very nice guy. Reasonable prices. Would definitely recommend this company for any services you may need that they offer. A+ ⭐

Mission was fast to respond and the technician was knowledgeable and thorough in his communications. Work area was clean when he left. I would use Mission and this technician again.

He was very knowledgeable and went out of his way to explain things to me. He did a good job, was fairly priced and a nice fellow to work with

If you get Jon as your Tech, you are going to sooo happy. This dude has 5 star manners, work, and professionalism. If you use R- Mech, tell them.you want Jon. You can thank me later

We had a water line burst due to the extreme cold. They we very responsive and took the time to talk us through our issue. The issue itself didn't take long to fix and we were very happy with our repair man! He was out here working in less than 2 degrees at 10pm! Thank you for all you did to help us!

Called Wednesday afternoon to have exterior lights installed. New lights were installed the next day. Quick and professional

Kevin and his professional and knowledgeable crew have been my resource for maintaining and remodeling , upgrading
1 million ft of commercial/ industrial property for plumbing and gas supply and delivery and redesigning and installation for 5 condo units for the past 15 years. I would highly recommend him and his group for any small or large project that involves moving water or gas. I never call anyone else. 15 years. Multiple projects. No one better.

Kyle was a real jewel in every way!Excellent work, great listener!!Thorough!The Best!!!
10 stars!!!

Отличные ребята , все делают быстро , четко . Вызывал для прочистки канализации, приехали через пол часа , 2 человека , вежливые опрятные, сразу приступили , справились за 15 минут , за собой все убрали , вымыли , выдали чек на работу и уехали . Спасибо данной организации .

This company tries to earn ur business then when u let them in ur doors and ask for an estimate, they send a guy out and don’t tell him he’s doing an estimate but he’s doing a service call, so I had him call his work and he found out that it was for an estimate. After he was done doing the estimate he said that they would email the estimate to me. I thought ok great. Well I get the email after 1 to 2 months later open it up and it’s not an estimate it’s a BILL
Saying my company owes them over $400 dollars. For work completed. I was like what!!!
I called up CEI mechanical and spoke to some guy who refused to give me the owners number because the owner was out of the office.
So what I’m trying to say is DO NOT DO BUSINESS WITH THIS COMPANY!!!!!
You will get charged for stuff u didn’t want and didn’t even sign for.