Description
Whether you’re dealing with a plumbing emergency or are interested in replacing your air conditioning or heating system, our team at Mission Plumbing, Heating & Cooling is here to help. We have been trusted by homeowners in Kansas and Missouri since 1978, delivering the reliable service that keeps our customers comfortable all year long. Our plumbing and HVAC professionals are licensed, bonded, and insured, and you can count on our expertise in diagnosing and handling any issue you might be having with your home. If you’re interested in protecting the environment and saving on your utility bill, we can also talk to you about energy-efficient upgrades and installations.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, 24 Hour Emergency Service, 24 Hour Service Call, 24/7 Emergency Services Available, 7 Days A Week Service, A C Unit, AC Tune-up, Ac Tune, Air Conditioners And Heat, Air Conditioning A C, Air Conditioning Financing, Air Conditioning Not Working, Air Conditioning Products, Air Conditioning Repairs, All Furnace Repairs, All Plumbing Repairs, Annual Maintenance, Annual Maintenance Plans, Appliance Hookups, Aprilaire Humidifiers, Bathroom Sinks, Boiler Systems, Bradford White Water Heaters, City Furnace Repair, Commercial Services, Comprehensive Air Conditioning, Comprehensive Plumbing Service, Control Systems, Cooling System, Electric Furnaces, Electrical Services, Emergency Plumbing Services, Equipment Replacement, Faucets & Fixtures, Free Estimate, Furnace Equipment, Furnace Repair And Installing, Furnaces Starting, Gas & Water Leaks, Gas Furnaces, Gas Heaters, H E A T I N G & C O O L I N G, Heat Pumps, Heating And Air Conditioning, Heating And Plumbing, Heating Problem, High Efficient Heaters, Home Air Purification, Home Air Purification System, Homes Plumbing, Hour Emergency Service, House Repiping, In Home Consultation, Installing Sump Pumps, Job Installing, Kitchen Sinks, Maintenance Tune-Up, New Air Conditioner, New Furnace, New Furnace Install, New Sump Pumps, New Water Heaters, Plumbing & Hvac, Plumbing Emergency, Plumbing Fixtures, Plumbing Inspection, Plumbing Maintenance, Plumbing Repairs, Propane Furnaces, Purification System, Refrigeration Equipment, Repair And Replace, Repair Check, Residential Plumbing, Routine Maintenance, Scheduled Maintenance, Scheduled Maintenance Plans, Sinks & Faucets, Split System, Springs Air Conditioning Service, Steam Boilers, Sump Pumps, System Replacements, Thawing Of Frozen Pipes, Thermostats And Control, Total Home Comfort Systems, Trane Equipment, Trane Furnaces, Water Filter Systems, Water Filtration, Water Leaks, Water Line, Water Softeners, Whole House Repiping, Your Air Conditioning, Installation, Sump pump repair,
Reviews
Kathy Novosel
10 months ago
The young gentleman that performed my maintence is named Tito and I have requested his service the last few visits because he is very knowledgible, professional and kind. You are fortunate to have him as an employee.
Polly Pappageorge
3 weeks ago
Mike repaired a leaky shower. He was quick, thorough, and professional. Will definitely call him again.
Riley did an excellent job, was on time, and completed the job as required. I would use Riley again.
Patrick was our technician, and he did an excellent job. Very personable & professional. Arrived on time. Very thorough, and took the time to explain what he was going to do, what he did, and (most importantly) Why… Very pleased with our service. Would definitely recommend!
Our plumber, Matt was knowledgeable, efficient and friendly. He explained in detail the procedure needed and the cost. No hidden surprises here. Matt did a terrific job. We are so pleased with Mission Plumbing. They will be our plumber of choice for all future needs. Thanks so much!!
Tom McClanahan McCLanahans
9 months ago
Collin opened up our clogged drain pipes. Kept us informed as to his progress prior to arrival, kept at it until job was done, even though it took some time. It was late by the time he finished.
Barbara Hess
10 months ago
Plumber was here to inspect a toilet leak. Shawn ? I don’t know how to spell his name.He was very professional, very positive, and explained everything to me that I needed to fix the small leak. He gave me pricing, including my discount, before he started fixing the problem. A very pleasant experience. I would like for him to return to my home, if I have any more plumbing needs.Yes, he deserves a free lunch! Buy him his lunch!
Libby Matyak
9 months ago
I just needed a $15 part replaced. Was willing to pay an upcharge for someone to come fix it rather than having to order online and do it myself. When the guy got to the house he agreed that that was the only thing that needed to be done, and quoted me $550. My appointment was also on a Monday at 4:30 PM and he told me it was after hours and another upcharge. Said there was no other work that needed to be done. I canceled and ordered the $15 part myself. Took 5 minutes to install. Would NOT recommend this company.
Our repair person, Kenton, called in advance, arrived on time and got right to work on our sump pump and battery. He made a trip back to the warehouse for a new battery very quickly and installed it in record time. He was cheerful, professional and clear in his explanations. A win-win for all!!
Michael Shelor was my tech and he was very good. Good explanations and very thorough.
Heidi Anderson
5 months ago
Collin was fantastic. We've used Mission PHC for years and are always happy with their customer service and repairs.
marita bowman
a month ago
Our technician Austin Ingram was very professional and curteous. It is a pleasure to do business with Austin and the company he represents.
Joyce Peterson
4 months ago
Called for water heater replacement. Tech, Mike Carter, arrived in a timely manner, was nice and professional. I highly recommend MHPC.
Jill Krickbaum
2 years ago
Seriously, I think I have found a new Plumber. Mission Plumbing was so friendly and they quoted me a price over the phone. They didn't even have to come out and look at it. They didn't try to sell me other parts when I got here. They left and I was charged the same amount as the quote. It was incredible. It didn't take Kevin long to install the water heater in my basement. I am DEFINITELY using them again. Thanks!
Chris Herriott was awesome! He was informative, professional, listened to my questions and concerns. Was committed to helping us figure out our issues. Mission as a business was great to deal with! Seamless scheduling and communication. Highly recommend.
Our furnace died two days before a huge winter storm. We called Mission and they came to diagnose just a few hours after we called. Our system was 26 years old and needed replaced. They came out the next day and removed my old system and installed the new system just before the below zero temps hit. Thank you to the whole team for your effort. They were professional, clean, and very knowledgeable! We will be using them again for any other plumbing and HVAC needs!
Michael Wisebaker
3 months ago
Our sump pump wasn't running after the big storms this week. I called this morning and they were able to send Nate out within a few hours. He confirmed that the pump was burned out and had a replacement available immediately. I'm glad Mission PHC was able to help us get this resolved before more rain comes through!
Nate was fantastic. We really appreciated his skill and professionalism. Thanks Nate!The company was able to get out to us same day in a very timely manner. We appreciated that.Cost was comparable to other local companies. Fee to come out, plus fee to diagnose, plus fee to fix problem. All separate. But it’s what all the companies do so it is what it is.They helped us out in and jam and we would use them again.
Luis gave a clear and detailed description of the problem and his solution. Excellent service, in a timely manner. I highly recommend Luis.
Cris H. Arrived on time and was very clear about Communicating his procedure upon arrival. After checking out the system, he clearly explained our options. I appreciated the time he spent answering my questions. He was friendly, professional, and efficient. Our AC is back on!!! Thank you Chris!j
Yes would buy Gabe Woessner lunch. Parts came in and they got the job done ahead of schedule. Great job. Thank you. Thank you Mike Shelor for getting this job done ahead of time. I'll see you the next time. Yes on lunch for Mike. Thank you Mission plumbing + HVAC
Stirling Trent
2 months ago
Tom and Corey were very professional, would recommend them happily!
Lisa Mahoney
4 months ago
Gabe took the time to explain the issues with our air conditioner and helped me understand the issue. He was also warm and friendly to my curious little kids who were following him around.
Ricardo was professional, timely, polite, informative, and very efficient. 5 stars!
Stacey Richardson
3 months ago
Very polite, will definitely use you guys again, plus same day service was Awesome!!!
Kay Kinkelaar
2 months ago
Great service provided by Gage Weatherly!! He was kind, professional, and very knowledgeable!!
Laura Ferguson
3 months ago
I was so thankful for Tito. He is very thorough and down to earth. Explains what he is doing and why. He was happy to answer any questions. He cares about what he does and it shows. A great service technician! Our board went bad on our furnace and he repaired it within a couple of hours. Thank you! You are appreciated!Laura Ferguson
Wanda Allred
3 months ago
Austin did a great job explaining the issue and telling me the cost. Now I don't have to worry about it in 100 degree summer.
Doris Quigley
4 months ago
Dustin Thornton was very professional but easy to talk to. He did yearly check of AC, changed out filter, added needed Freon and advised me on future needs.
Marchell Clark
12 hours ago
Tito Brignoni was great. Was very pleasant and took real good care of my system.
Robert Lester
7 months ago
I called Mission for what I thought was a simple job. My shower had low pressure likely caused by a valve or something. They send a plumber out for the $49 fee to look at it. He eyeballs it and says I need 2 new cartridges and it is likely to be $600. Ok, fine, it needs to be fixed. He doesn't recognize the brand but says the guys back in the shop will be able to ID it with the pictures. He calls back and said they need to replace more (the valve) and now it will be more than $1,000. I call the shop and said I want a real estimate of my options with them actually taking the plate off to see the parts I need to replace. The office says they will send someone out the next day. No one shows up. Said the appointment was set but dispatch messed up. They set up an appointment the next day. On that day, I get a call from the plumber that came and visited and he said his manager said they just don't want to mess with this shower. Very unprofessional to just walk away from a customer like that because it may be a brand they are not familiar with. Called and complained and they did refund the $49 which got them to 2 stars.
Federico Gallegos
2 years ago
Recently had my HVAC service done. Dustin and Jarrod came out 9/25/2020. These guys are super trustworthy guys. I have been busy lately with work and getting stuff done around the house. It's great to know you have technicians we can trust so we can carry on with our day and get things done around the house. The technicians would come out and find me to ask before they proceeded with anything. All in all a great experience!!! Wish I could give them Each FIVE STARS, well deserved. Keep it up! We need more companies like yours.Support Local Businesses!!!God Bless
Richard Rhoades
9 months ago
I text messaged Corky with a question about my non working system it wouldn’t kick on ! The dude not only tried to solve it over the phone but one better said he was just a couple miles away and would swing by and have a look! WOW certainly didn’t expect that! He was here in minutes and went right to the problem in seconds ! The dude knows his systems! It was a simple five minute find and fix I wouldn’t and won’t from now on recommend anyone else ! A+ for this man and your company ! You got one of the best with Corky !
Ryan called 20 minutes before he was to arrive. He was professional and kind. He gave reasonable suggestions for moving forward with a newer furnace. He gave several options and I never felt that he was trying to upsell. He took his time and made connections with me in a professional way.
Tito was great! He is very helpful, knowledgeable and professional. Even for an 8:30 pm ac problem. Highly recommend!
After a lot of testing the technician found the issue causing the freeze up. I was relieved and he adjusted settings to serve my specific need and efficient energy usage.
Charlotte Rinehart
a year ago
I am happy to highly recommend Mission Plumbing and Heating. They are efficient, fair in pricing, always interested and friendly. As far as I am concerned-Mission is the very best. Don’t YOU deserve that?!
Julie Dershem
10 months ago
I was very pleased with the furnace maintenance that Gabriel provided yesterday. He did a very thorough job. Thank you for sending such a pleasant and knowledgeable technician to my home.
A little embarrassing:) Recently moved into my home. AC not cooling. Thought I needed a charge. Called for an appointment and was asked, Is your filter clean? Responded, Call ya back if I need to. No need changed filter and works fine. Thank you for not taking advantage of my ignorance!! Have a great day.
This was an after hours call. Collin arrived promptly and had our situation resolved quickly. Thanks for the speedy response.
Work was done, cleaned up after the job, thanks you Patrick Shelor for getting A/C up and running.
I needed an emergency plumbing repair. Mission PHC came out right away and had the repair done in no time!! And they did not take advantage of my despair to overcharge. Price was very reasonable. Highly recommend!
Maggie Kleine
2 months ago
Excellent Company. I purchased both my furnace and A/C from them and they did great job installing each.Currently (June 2023) I have used them for a plumbing project in my basement. Nate Reece was amazing to work with! He was able to split the job into before and after for foundation repair. He removed plumbing that was in the way, capped it off, then returned after the foundation repair was complete to replace the plumbling in better locations. High recommend the company and especially Nate Reece!
Keith Prinkey
6 months ago
This company was PHENOMENAL! They sent two of their best people to our home. Corky and Tito arrived and explained everything that needed to take place to get the HVAC working properly.I could not recommend them enough, that is how good these guys were and only charged me $49. I got enough advice yesterday to last me all year. Corky is a very knowledgeable and professional as is Tito!
Lauren Woodward
a year ago
Overall we had a great experience with mission plumbing heating and cooling. When the wait time for our AC repair/installation was long, they offered a window unit to help us get by in the mean time. Knocked one star off due to not offering a discount for paying all cash. Friendly, responsive staff.
Justina Rydberg
2 months ago
Excellent service- explained everything thoroughly, lined out various options, and was all in all very helpful and professional!
Great service! Got me on the schedule as soon as it was possible after Christmas to fix a plumbing issue. Jordan was so nice and fixed everything! Everyone was so professional and accommodating. I would highly recommend using them!
Elizabeth Arenas
3 months ago
Devon is the best and has been here a few times for maintenance. He’s friendly and very knowledgeable.
Victoria Verbenec
3 months ago
I had a little plumbing work done. He was right on time and very courteous
Christian and Kevin worked together great as a team and completed the job in a timely fashion and explained everything to us when the job was done. Thank you guys and Mission Heating and Cooling.
Kimberly Olivier
a month ago
Kenton Turpin did a great job. Highly recommend!
Cherylynn Brownback
2 months ago
We had a great experience having a new hot water heater installed. Collin was professional and efficient. Thank you!
Liz Williams
2 months ago
Mission Plumbing Heating & Cooling is excellent. Walter and Corey were our technicians! The did an outstanding job getting our new HVAC system installed and then instructing us on the new thermostat and system. We always get outstanding service from Mission! Thank you so much.
Rhonda Freeman
a year ago
They didn't actually do any maintenance. Austin explained all of my options with pricing etc, and I decided to replace the unit rather than repair. But he was very professional and courteous and explained everything very well.
Thank you Mission PHC for getting us in on the same day. Austin was great, very professional. This is why we keep coming back!!
Mission Plumbing Heating & Cooling has always provide top service and quality work. I continue to call them for service because I can depend on them each time. All work looks and works professional just like thier staff - Patrick Shelor. I feel good using local services in Shawnee.
Jennifer Moriarty
4 years ago
Adam & Jordan from Mission Plumbing were very nice, professional, punctual, and knew exactly what they were doing. The price Mission charged for the job was several hundred dollars less than another company that gave us a quote. Mission was very easy to get an appointment with, and they were able to schedule me quickly. Overall, excellent service. I will definitely be calling them again next time I need a plumber or HVAC service.
Kathy Mccalmon
4 months ago
He was the best tech we have dealt with in the past few years! Yes he made the problem go very smoothly 👌
paid 100$ they came out twice giving me a time frame of some time today and didn't fix it, didn't call to say when they were coming out the next time so missed them. Then were extremely rude to me when I tried to schedule another appointment. I do not recommend. also told me i might need to replace the control board, would cost 1200$, I bought the board and did it myself cost me 240$ and took 15min that means minus the part that'd be 4800$ per hour labor cost, no way.response- BS, the guy suggested i do the repair myself because you are crazy overpriced, i DID NOT INSIST ON DOING THE WORK MYSELF. Your lady on the phone was rude as hell, best possible experience from your customer service? LMAO! it would have been better customer service if no one had answered.Strongly suggest going with any other hvac company
Sharon Lewis
10 months ago
So helpful and professional!!! They did an amazing job with my in-house sewer line replacement. Mike Patrick and all of the guys were awesome. Highly recommend!!!
Amazed by these guys. Had them come out to look at our furnace in our new house because it was making noise, turns out its on its last legs as feared. The tech was VERY informative and kind. They really just want what's best for their customers. We have a family tie to another HVAC company but we will most likely be going with Mission for replacement because of how honest and professional they were.
Thank you Dustin for your prompt and professional service! we appreciate you helping us with our rental properties.
Kenton showed up early, called before he came and received a text. He finished the job quickly and was kind and professional.
Jason Douglas
3 months ago
Collin was incredibly responsive. On mother's day of all days a pipe busts and he is there within an hour after I called to schedule service. Lightning fast. His work was excellent and most impressively he was quite kind and I would be happy to business with him again.
Lori Richardson
8 months ago
Appreciated the technicians were able to install our humidifier in a tight space. They were very pleasant and professional.
Steven was an excellent technician who came to do the annual tune-up for my furnace. He was very professional and answered all my questions. He spent extra time working on my humidifier and correcting a problem with water flow. He cleaned the drain pipe and he found that there was no orifice so he replaced that as well. He gave attention to properly clean and reset myself Air cleaning system which is attached to my furnace. I would highly recommend him!
Richard Rindner
7 months ago
I had very little hot water pressure from all of my faucets and shower heads although the cold water pressure was good. I thought I would need a new hot water heater. Collin D. came out on a Saturday (no additional weekend charge), calling me with a half-hour of his appearance. It proved to be mineral buildup which he was able to clear fairly quickly. Collin was very professional and saved me from buying a new water heater. I would absolutely use his services again should I have another plumbing issue.
John Heavener
3 months ago
Very satisfied in all areas of working with the people of Mission PHC! Their professionalism and expertise is outstanding. Nate Reece and his helper was a pleasure to work with! They changed out our water distribution manifold and stopped our leaks. Thanks again to your team!
Ehh... $90k for air conditioning? And they only seem to sell Mitsubishi equipment. We went to an independent contractor and got *better* equipment installed for less than half that price.I'll give them an extra star because the guy was friendly, though. However, it was kind of eerie how the guy said some of the *exact* same things as a dude from another Mitsubishi dealer.
Joe Blackwood
4 months ago
Had some plumbing issues. Fast friendly response. Extremely professional. Informative. Only company I think about calling. Collin, Great Tech, Great person. Thank you so much!
Adam Gossmann
4 months ago
Great quality of installation, the team knows their craft. Great plumbing and water treatment installation and would recommend them every time.
I've used Mission to install a Sump Pump & replace my A/C Unit. They are great. They're very professional & friendly. They did a great job on both projects and I highly recommend them to everyone.I will definitely will use their services in the future.
Great, prompt AC repair service (Jim performed the repair). Our AC quit cooling early evening on Friday 7/22/22, the hottest of days. Made the call at 6:30 pm, and Jim arrived within an hour and quickly diagnosed and repaired the blown capacitor so we had cool air once again. Highly recommend!
Steve McCrary
4 years ago
We were originally scheduled in a 9-11 am slot. The office called us to tell us that the technician originally scheduled had reported that he was sick. Shannon stated that the new tech would arrive between 12 & 2. I informed her it would need to be 12 because we had to take someone to the airport before 2. Mark arrived around 12:30 and promptly got on the job. We discussed that I needed to leave around 1:45. He stated that the job usually took 1 to 1.5 hours and that I was rushing him. I thought to myself, well you have an hour and 15 minutes. At 1:10, he bid us farewell and said everything looked good.he admitted he didn’t clean the ac unit as he normally does. I said, well, see you next week. He said, “ You WON’T see me! “ I hope we got a good assessment of our ac, or we are done with this company!
My tech called me ahead of the appointment as promised. He was very upfront and honest about any issues he found, or potential issues due to my aging system. Very professional, courteous, on time, and all done at a very good rate.
Merritt Nielson
10 months ago
Devon Cauthon was an engaging tech. Completed our heating tune up and answered our questions. I'd be happy to take him to lunch myself. Thanks for the Mission superiority in service.
Sheri Johnson
4 months ago
Tito was very knowledgeable helping me figure out the issue with my whole house humidifier. I also had a crew, Ricardo and Zach, who cleaned my main basement drain. All were very polite, knowledgeable and responsive. Probably among the best plumbing/HVAC companies I've worked with.
Heather Schroer
4 months ago
Gabe Woessner did a great job explaining what repairs were needed for our A/C system.
Been with Mission 27 years including original and eventual replacement systems. Always professional, quality work. No upselling. Keep up the good customer centered work Mission!
I had a new laundry drain put in because the existing one was very old when I purchased my house 3 years ago. I called mission plumbing and the customer service was Top of the line, I thank you for being on time and calling me the day before, trying to express how much your plumbers were kind and efficient I have used other companies but I told my coworker if they EVER EVER need plumbing etc... To give yaw a call. Much blessings. Cooper household.
Luis diagnosed and repaired a plumbing problem in short order. He was prompt, polite, and did an excellent job. I would ask for him in the future.
Had a young man try to repair my sink and tub fausets. After charging me $550 dollars I was told that I need to replace the fausets. Service was nice but I am no better off than I was prior to spending the money. Sorry it did not get resolved in a more inexpensive manner.
Thank you very much. Your install crew were very professional and left the home in clean condition. Thorough review of systems installed and thermostat instructions and app
We used Mission for Plumbing. We had Nate as our guy. And he was phenomenal!!! He was super knowledgeable to all of our needs. Our plumbing issue entailed a house that had the plumbing turned off for several years, and Nate knew all the extra precautions to take. He was sensitive to our concerns (personal and business-wise) surrounding our particular situation. Thank you, Nate!!!
Corey, Jim, and Trevor did a great job with our full-upstairs mini split install despite the brutal heat in the attic. Mark stopped in both days of the installation to check in and make sure everything was running smoothly. We only raised one concern during the installation, and the team quickly addressed it. We're really happy with how the installation went, and our new system has been running great & keeping us cool.
Sharon Manson
4 months ago
My service from Mission PHC and their technician, Collin Dorrian, was very professional and prompt. I appreciate hearing all of my options before deciding to install a new water heater and then having the service completed in a short amount of time.
Brent Borden
2 months ago
Craig Vedder and the Mission Team did an excellent job providing a quote for the system we purchased. It met all of our needs at a competitive and affordable price!I definitely recommend Mission!
Mission Plumbing Heating & Cooling are great! Specifically, my technician, Tito, was amazing! He was on time, friendly, and new what he was doing. He was so helpful, and explained things to me as he did them, which I appreciated greatly! I will absolutely use this company again!
Jeff came out on the same day as called and was extremely professional and helpful. He was able to quickly diagnose and fix our issues as well as instruct me how to make a few other smaller repairs that weren't asked for that were noticed when the appointment was scheduled. This was by far the best service I have ever received for plumbing related issues and Mission Plumbing Heating & Cooling will now be my only service I use for plumbing issues.
Susan O'Neal
8 months ago
My technician is GABE ~~ YES !!!! PLEASE BUY HIM Lunch !! HE IS BEYOND FABULOUS !! He is always ON-TIME, with a call before he arrives, friendly, professional, KNOWS EXACTLY WHAT HE IS DOING ~~ HE IS JUST *THE BEST* !!!!! Susan O'Neal
We have been doing business with Mission for around 20 years now. Top notch sales and service always. We wouldn't consider going anywhere else. We highly recommend them to anyone looking for heating and air (plumbing too) service.
My MPC experience was professional, timely, and well done.
Dennis Comstock
4 years ago
Mike came out to do my air conditioner start up check after I got a new furnace & A/C in January. He was GREAT . . . very knowledgeable, professional, and friendly, and explained everything he was doing. He also checked out a slight noise my furnace made when it shut down after a heating cycle . . . and knew exactly where to look and how to correct the issue, and again, explained everything.I'm very pleased with Mission PHC, and Mike's professional service, and will definitely recommend them in the future.
We rcvd same day service on plumbing call. Luis was very professional & informative & efficient! He explained the problem wasn't as bad as appeared, remedied the plumbing problem pretty quickly and even sent a photo for our better understanding. Don Bosco Center really appreciates Mission!'s excellent service!
Richard Fagan
3 months ago
Mr. Tanner and another gentleman (sorry) arrived at my mother's home on time and removed a difficult stubborn old furnace and installed a new unit. They worked steadily, answered any question I bothered them with and cleaned up well when they finished the installation. I have had them do other major jobs at my own house and was just as pleased.
Tom Tanner and his partner did a great job, we’re very friendly and knowledgeable.
Ruthie England
2 months ago
We were very pleased with the installation of the HVAC system we purchased! Gary, Cory and Brian we’re polite, professional and informative! The whole process was streamlined very well! We particularly enjoyed Mark’s friendliness and knowledge base!
Kelly Chapman
4 years ago
We needed a new air conditioning unit and furnace to replace our 23 year old existing units. Chad and Steven were scheduled to come out in the morning to do the work. They were on time -- actually a little early! They did a fantastic job installing our new units. The units looked and great and worked even better! They cleaned up before they left and left everything looking great! They explained everything they did and made sure I had no questions before they left. I would HIGHLY recommend Mission Plumbing, Heating and Air Conditioning. They were nothing but professional from start to finish. We are so glad to have a reliable and trustworthy company to work with in the future!
They installed our HVAC system almost 2 yrs ago. We have not had any issues with it. The staff is always courteous . We hired this company to help us with our plumbing issues, we are very happy with them
We had a new heater/air conditioner installed today. Eddie Cone was our Comfort Specialist and Gary and Bryan were our technicians and did an excellent job! Eddie explained all the details and pricing and was a great help with the install. We highly recommend Mission Plumbing Heating and Cooling to everyone, you won't be sorry. They are an awesome team.
Friendly and very professional. They installed our system in 2018 and in this service they did the annual maintenance for our heating and cooling. It was a very thorough service and very reasonable price. I highly recommend them.
Brenda Craven
2 months ago
I had a new AC unit installed and has the old one removed. Corey and Walter were very professional and courteous. The had everything up and going in a few hours, and they stayed on-site until they were sure that everything was running properly. I will most definitely use Mission for an plumbing and electrical issues as well.
Craig Hamburg
6 years ago
Mike Carter with Mission Plumbing Heating and Cooling did a great job on my water heater install. The prices were straightforward and explained up front. I even had some additional work done while he was there. I was very satisfied with Mike's work as well as his friendly attitude. I will definitely be calling Mike again if the need arises in the future.
Carolyn Courtney “Courtney” Walker
2 months ago
He took great care in making sure I was happy & was quick & professional! We added a garbage disposal & also had drain lines clean… makes my home run smoother!
paola Giaconia
4 months ago
Trevor Bobbitt, was professional . Finish the job and tell us what he have done. I’m glad I call Mission
Bridgid Mitchell
9 months ago
Excellent staff/plumber's. Friendly and professional. We are very pleased with service's provided. Price was a little steep for us but worth it in the end. Mike Carter and his team were wonderful. (bad w/names).
Thank You
Jim and Trevor did a great job installing a new AC system at my house. Look forward to continuing doing business with Mission
Alicia Houston
2 months ago
Mission Plumbing, Heating & Cooling is a great business! When we realized our AC wasn't running, we called the business for help. Gabe Woessner made it out the same day. He identified our issue and fixed it on the spot. We also got set back up for twice a year maintenance. Really appreciate Gabe and all the staff with Mission PHC!
Marsha Sullivan
2 months ago
Luis De La Garza was excellent. He explained exactly what happened to our outside faucet, fixed it, then explained what he had done and showed pictures. He has great Customer Service skills and very pleasant to work with.
I called Mission PHC as a first time customer with a leaky bathroom faucet and company coming in a few days. My appt was for the next day. I got a picture of their employee and he called to let me know he was on his way. Nate was super nice and informative and I will definitely call Mission and ask for him again!
Brianna Patton
a month ago
Nate Reece was extremely quick and professional helping with our sink.
Maureena Collins
7 months ago
Good job. Only hiccup was I called for advertised promo sale price $35 but was asked for $39.99. Paid $35😀😀
michael grohs
3 months ago
Keep Chris close by. He is super nice and took care of us beyond our expectations. Well done, I owe you a pork chop.
K.A. HAGGARD
7 months ago
I have used Mission Heating Plumbing for a decade. I can rely on them.
They are always honest and think of the customers first.
Luise was fantastic.
Diagnosed the issue quickly. Very pleased with scheduling the service call on the same day.
Tradesman turned up to change a gas regulator, said he didn't know anything about gas. MPHC has gone downhill in a big way. Previously called them out to change a washer and they charged $ 375 to change the entire faucet. Avoid!! They can't keep staff and have lost their previous capability
Addison tantillo
2 months ago
Chris came to my home to resolve an A/C issue. He was very thorough, and even made two visits to our house to make sure we had our A/C running properly and helped identify a leak in the system. Would highly recommend Mission Pluming & Cooling and Chris.
John Schweiger
4 years ago
I started using Mission Plumbing Heating & Cooling a couple of years ago and don't regret it one bit. Mike J. was my service technician this time and did a great job. It's obvious he knows what he's doing and he was a nice and courteous individual. I like seeing a technician enjoying what they're doing. It gives me confidence that I got a good technician and they'll do a good job. Thank you.
Dylan Johnson
6 months ago
I was referred to Mission PHC by my sister for her own positive experience with them. Was able to get a next-day appointment with PHC. Nate installed an additional shutoff gas valve and even lowered his quoted price because it was an easier job than he anticipated. Friendly, professional, honest, and quick. Can't ask for more.
Clayton Bailey
4 years ago
We ended up buying an A/C and Furnace. My first contact in this issue was Eddie, came to the house we talked about our needs and what MPH&C could do for us. Eddie answered all my questions and provided multiple proposals, no pressures. My wife and I discussed our options from MPH&C and others. We decided to go with MPH&C and Eddie's proposal as well as past experiences we had with MPH&C, they had previously installed a hot water tank for us, good job Chris. The day of the scheduled install I received my advance call telling me they were on their way. Right on time they started to arrive, four trucks. What team work. New equipment unloaded, old equipment was disconnected loaded up and removed. New was installed, Bryan took care of the A/C and Chad took care of the furnace. That team worked together great assisting each other where necessary. They were very personable, professional, and knowledgeable. They cleaned up as they went and when they were done. They answered all my questions and went through the operation of the new equipment after installation and testing. I would be remiss if I didn't mention the CSR I talked when I called the office initially, they too were polite and customer focused. Over all we could not have been more satisfied. Thanks MPH&C
He was very informative and answered all of my questions. I felt much better after his visit.
Mission isn't our normal HVAC Company but we needed someone fast and they responded fast! The dispatcher was friendly and efficient. Tito the technician was prompt, super knowledgeable and patient with my questions. Didn't try to upsell anything. Fair pricing in my opinion. I would highly recommend and use them again.
Furnace went out and Mission was able to get out the following morning and had our heat back before lunch. Great work, professional service!
Lynell Sadeghi
4 months ago
Mission Plumbing Heating and Cooling had our back yet again! I noticed our furnace wasn’t heating correctly and they sent a technician right out the same day to take care of us. The technician (Chris) was familiar with our last service call in which a bird had gotten into the roof vent and unfortunately it happened again. (What are the odds?!) Another bird met its demise in our furnace motor, causing it to jam and not heat. Chris was responsive, listened well, was courteous, and efficient. We appreciate Mission PHC and highly recommend them for all your heating and cooling needs.
Zachary was very helpful and very informative. He’s very knowledgeable and tell you what needs to be done. Would consider working with him again.
Seth is knowledgeable, efficient, nice and very professional. Appreciated him covering his shoes before coming into the house. Appreciated all the information he gave. My Air Conditioner is the better with him servicing it. Thank you Seth
Best purchase of 2021!!! Ryan was so nice and gave me lots of options. The guys who installed were on time and so quick! Also friendly and I felt safe with them in the house as a single woman. They made sure to set a sold foundation for my new ac unit which I really appreciated as my old unit was tilting. I will recommend Mission to all my friends and family! Thanks again guys!!!
Jamie Kammer
9 months ago
I would definitely recommend Mission PH&C! I’ve used them for years, and they are honest, trustworthy, and knowledgeable. The technicians are always kind and friendly.
They've done furnace and A/C work for me over the past 7+ years and they're always great. 10/10 every time. My parents have had the same experience with them as I have.
Jordon was very professional, explaining the process and what the camera was showing us during the scope of our sewer line. Afterwards he gave me some options as to what treatments were available in the future to help solve the problems.
Laura Kiesling
a year ago
We had an AWFUL smell coming from our AC unit. We just knew something had died in there. The poor technician found the source of the stench, completely removed the deceased rodents, and was so professional the whole time. I was very thankful for his quick visit!
Nate Reece did a fantastic job! He explained everything in detail and professionally to me, answered all my questions and took the time to treat me with respect and kindness! He worked quickly and efficiently and explained things throughout the process so we were not left wondering what was happening in our own home. I would love to have him back in our home for future work/issues should they arise. 10 outta 10 stars for Nate and his service!
Eddie came to our house to discuss my request for a furnace install. He was very professional and promised it would be taken care within a matter of days.This was not an emergency but it was completely installed two days later. Chad and Bo arrived at the time they were scheduled. They were very efficient and handled the install professionally. We are enjoying our new furnace. The peace of mind knowing that for the coming winters we will be comfortable. I highly recommend Chad and Bo. Mission did well by us.John R.
Jillian Summers
a month ago
Nate Reece was great! He was courteous, professional and got the job done quickly!
Cynthia Hoffman
2 months ago
Nate Installed a new water heater and Juan installed my new furnace for me. Very helpful and professional.
Had an after hours call for an HVAC issue. Tech, Chris was very knowledgeable and professional.
Dianne Murphy-Smith
a year ago
This is not my first experience with Mission and it most definitely will not be my last. Every time I have called them, they did their best to minimize the cost without lowering the quality of their service. Also they are very kind to my dog.
Becky Atkinson
a year ago
All of the team was excellent! There were crew members here before 7:00 a.m. every morning and they kept us very well informed along the way. We were very impressed-- they worked really hard in super hot weather as well.
Chris was very professional and got my AC working again! Thanks for the great service!
From installation to first year maintenance this company has been wonderful!! So happy that I chose them for my new unit last year. Follow up maintenance yesterday was great! Thanks Mission and Chris Herriott!!
Our humidifier on the furnace had quit working. Devon was very professional and very personable. He explained what was not working on the humidifier and said he wanted to save us from buying a new one. He went above and beyond the level of service. Fair price too!
Kurt Kuhlmann
6 years ago
Chad, Josh and Gary replaced two furnaces and AC units at our home. They were on time, very neat and tidy on the job and did an outstanding job. The installation completed looked better than when the equipment was originally installed. Mission has provided quality, value and were very timely. Would recommend this crew to anyone needing service work done in their home.Thanks
The maintenance man was professional and very polite. Didn’t speak down to you for your lack of understanding how the HVAC works. I hate little lectures by a service person. He worked steadily and completed the job in a timely manner. Now I’m ready for the cold of winter.
Channing Sheppard
2 months ago
Austin was thorough and professional. He explained the problem clearly and completely the work quickly. I have used Mission Plumbing for years and highly recommend them.
Jason Erickson
a month ago
Mission is our go to for HVAC repair and maintenance. There techs are friendly and professional.
Excellent service on time friendly and professional will use you again in the future
Jerry Barajas
3 months ago
He did an excellent job of explaining how to make sure that l take care of my system properly. Very professional! Great work sir!
Tito and Corky were two super great guys and fixed our furnace just like that! Same day service and Tito even looked at our humidifier and got working as well! We will definitely use them for all our heating, cooling and plumbing needs!
Kristin
Everett Puterbaugh
4 months ago
They replaced all of the plumbing that was installed in this 2 1/2 story Kansas City Shirtwaist (foursquare) house over the last 111 years with minimum damage to the plaster & lath.
Sharon Hoover
3 months ago
Fast and good service Patrick did a fine job. Buy his lunch.
Megan Morrison
2 years ago
Mission Plumbing was great! Called at 8 am on a Monday morning and they had someone at my door by 9:15 that same day! Matt was very knowledgeable and took the time to explain the benefits of the different garbage disposals. Very quick and excellent work. Highly recommend!
Ars Amatoria
3 months ago
Luis found the leak and replaced the defective part with something better. He was professional, informative, friendly and courteous. Highest marks.
Renee Cooper
9 months ago
Plumber was on time, very professional & courteous. Every employee I spoke with from scheduler to dispatch to plumber were so courteous and friendly. I appreciate the plumber being honest about what was needed to stop the pipe leak & we only had to pay a service charge.
Mission is an A+ company in every respect. I called yesterday and they showed up this morning (on a Saturday!). The tech, Gabe Woessner, was outstanding and had the problem resolved quickly - truly warm and friendly service. Thank you!!
Sarah Farquhar
a year ago
Tito my technician was so courteous and thorough explaining things to me, along with extra offers and prices. Purchased a follow up maintenance offer for the fall as well! Professional treatment every step!
Austin replaced our transformer for us and explained everything that happened so it was easy to understand.
Mary Langley
6 months ago
Jason repaired a leak from the bottom of our toilet that had damaged our ceiling and floor below. He was prompt and very professional and diagnosed and fixed an ongoing problem. We were very happy with his work and his friendliness. We will request Jason for any future plumbing needs
maggie blaine
2 years ago
MPH&C is amazing! We use them for two commercial buildings. They are always professional. They communicate great. We had an appointment set but their techs couldn't make it because they were helping another customer. They were able to reschedule us quickly. We appreciate that they help others and don't rush on jobs! They are always helpful with any questions we have and let us know exactly what needs to be done without trying to sell us on additional services. We will continue to use this company for all our HVAC needs!
Elaine Soptic
a month ago
We are part of their maintenance program and have been very pleased with all the technicians. Today, Luis came over to fix our kitchen sink. He was very thorough in his explanations and problem solving with what was going on. He also showed us how to avoid the problem again in the future. He was also able to come out within 2 hours of calling! We will continue using Mission.
We were having problems with a leak under our sink and pipes rattling. Nate came out and found the problem to be the Fossett that I installed myself a few years ago. He said pick out a new faucet and he would install it. May he installed it today and it looks great! No more rattling pipes and no more leak. I wish all companies had such high ethics and great staff
Cheyenne Meredith
5 months ago
Nate did a fantastic job helping us with our shower. He was very nice, and knowledgeable.
Sharon Williams
3 days ago
I’ve used Mission several times and they are always there for immediate help or scheduling service at convenient times! Great service, fair prices!
Jenny Fontaine
2 months ago
Corey and Jim stuck with the repair until everything was working properly. We appreciate their perseverance and positive work ethic!
Mission Plumbing, Heating, & Cooling,Mike Shelor was an excellent representative for your company. Not only did he possess the knowledge to quickly solve the AC problem and offer a fair solution, but he took the time to listen and explain everything to my 82 year old mother & me. I recently canceled a service contract with one of the other bigger company due to what I'll just say was less than honest tactics and what appeared to me to be preying on an elderly woman who didn't know any better. Fortunately as her son I was able to advocate on her behalf by firing them! I decided to call Mission Heating, Plumbing, & Cooling when her AC suddenly quite & temps. were in the mid 90's & after researching reviews on line and getting a couple reference from friends. I called on a Sunday and was able to get a technician (Mike Shelor) out the next day (Monday). I meet him there with my mother and he had it fixed within 1 hour for a reasonable price. Thanks for your honest and efficient work Mike & thank you to Mission Plumbing, heating, and cooling for encouraging your men to be not only capable, but honest. It means a lot to me and my mother to deal with a company we trust!Sincerely,Dan Knappen (Barbara's son)FYI: This was in reference to invoice #53286630 / 7-03-2023
Chris Denmark with Mission PHC saved the day. He was on time, thorough and professional. Thank you so much!!
Lius De La Garza was very nice. Explained everything. As of right now, I give 5 Stars. But with everything in life, sometimes it takes time. Meaning I hope leak does not come back in 30, 60 days.
Gage arrived on time and provided great professional service. He answered any questions I had. Always a great experience with MPHC
Shereen North
4 months ago
Mission Plumbing is the only company for the North family! Luis came out at 5:00 during the week and put in a new outdoor spigot and shut off valve in no time at all! He was just so nice and we would love to see him again! Thank you once again for an exceptional experience.
Andy Klaasmeyer
11 months ago
Prompt, same day service for my tankless water heater. Solved the issue same day. Provided some great insight on maintaining the unit for best performance. Very professional service, thank you Nate!
Laura Cannell
3 months ago
New AC/furnace put in. Jim worked together with Trevor and Corey and they did a great job! I also spoke with Laura at the office and she was wonderful too! Thank you Mission Plumbing, Heating and Cooling! We have been customers for the past 2 years and have been very satisfied with the service! I forgot to mention that Teto and Craig helped us over the weekend!
Christina Tenpenny
2 months ago
I am highly impressed with the professional and quick service I received from Mission. From the receptionist, repairman, salesperson, and Trevor & Jim with the install team, they all worked hard to make my home comfortable again. Thank you!
Realtor here, working with buyers and needing a water heater vented and plumbing checked and repaired after water line replacement. They were always early, thorough, and friendly. Great work will definitely use them again!
These guys are incredible. Honest and upfront, thoughtful and careful. After a different plumbing company shattered our kitchen drain line under the slab while cleaning it, these guys stepped up. Not only did Zachary and Gage do the difficult work of running a new kitchen drain above that had to thread through the middle of a builtin book shelf, they threaded it very carefully and unobtrusively through our finished basement so it will be almost completely unnoticeable once we get a cover on it, and spliced it into our drain stack properly so we have a permanent solution to our drain issues and an access point for future splices. It was a complicated problem that they solved with care and thoughtfulness at every step of the way.I couldn't be more thrilled. I recommend them extremely highly for their fair prices for excellent work. Zachary is a treasure they should feel proud to have as part of their company.I will be coming back to them for any plumbing and HVAC work I have in the future!Edit: had another great experience! Seth came to service our hvac and gave us both really good advice about future plans, fixed things in a knowledgeable and solid way, and generally gave me a lot of confidence that I was being sold what I needed and not being taken advantage of. A great conversationalist too! I will definitely ask for him next time I need hvac work, and am yet again impressed by Mission's professionalism and honesty.
Debbie Coleman
a month ago
He was si sweet. And helped out and answered questions.
Betty Furney
4 months ago
Chris did a great job in finding the problem and fixing it right away. I'm always impressed with the technicians for Mission. He explained exactly what was wrong.
Sean B Kelly
7 months ago
All I did was the tune up. It turns out I have an intermitant pilot that was not going out in between cycles as it should, so my Flame sensor thought it was on when it wasn't Then propane valve shut down the system and the blower would blow cold air. To replace it, it is a bit pricey, so I will have to save up for a few months. Maybe, this summer.
Patrick was incredibly professional, helpful and went above and beyond to ensure everything was addressed and then some! 10/10 recommend!
Esaiel Solis
3 months ago
Chris DenMark was professional and provided great customer service.
Thanks Chris!
Floor drain was backed up and they came out and cleared the main line! Collin was wonderful
Collin Dorian was very pleasant and professional. Perfect!
I belong to Mission’s Home Comfort Club that includes annual air & furnace checkups plus lots of other service perks. Well worth the money for service and peace-of-mind. My air service rep Chris Denmark was very competent, professional and friendly; replaces air filter only if needed. I felt very comfortable and safe inviting Chris into my home.
Brandon Klosterman
a month ago
Trevor and Jim replaced our ancient AC system in a timely and professional manner, they approached it as if it were their own home! I will recommend these guys to any one that needs PHC work!
Kristin Kandt
2 months ago
Mission has been around a while and done good work from what I can see on a local basis. They have been bought out by a parent company in Florida who has had lots of problems in Florida - so BBB reflects that. They were last company to come out - and it was last minute dealing - not completely their fault - and they tried to be competitive. I found out too late they had serviced two nearby neighbors for hvac and furnace repair which might have tipped the balance in their favor. Their service guy, Craig, seemed nice and honest. But I dealt with him and boss which made communication between two slow down a little when time was of essence - and I had been out of air for over a week. From testimony of neighbors this is a good company and reliable - one neighbor has used them for over 30 years at two houses. They were a very close second - they have lennox which is good - but I went with a company who used Amana. Their financing - which may only have been a special for this month - was amazing. This made me call them. I would recommend them for trustworthiness and overalll comparative good value. They have been spoken of highly now on our neighborhood webstie by 3 of us.
olivia haston
3 months ago
Amazing! Quick to respond, quick to repair, and overall extremely kind and professional. Thank you, Zach!
Jessica Ingram
2 months ago
I had Chris Herriot from Mission Heating and Plumbing come out and repair and maintenance my AC. He was such a nice, friendly and knowledgable person. He worked quickly. I appreciated the work he did and also appreciated how friendly the office staff is. When I called they got me an apt the next day which also happened to be a Saturday. They are all fantastic!
Jennifer Steffee
6 months ago
Talked to salesman one day and furnace and air conditioning was installed the next day. They use great brands and have polite and knowledgeable employees from the salesman to the office people to the installers. I highly recommend this company.
Maria Murphy
3 months ago
Everyone was super helpful and attentive. One of the few companies that are there when they say they will be and work efficiently and professionally. Would use them again in a second.
Stephanie Risinger
3 months ago
We had a very quick response from the company when our AC wasn’t running, which was greatly appreciated on a warm day. Chris Herriott was on time, thorough, and polite. It was overall a very good experience.
Mr. Denmark called in advance of showing up to confirm appointment. He showed up on time with work attire on. Didn’t track any dirt in house. Performed duties quickly. Inquired if any additional services needed and left.
We’ve used mission multiple times and they e always done well for us. Everything from general repairs to replacing a water heater. Prices are reasonable and service is prompt and courteous. All of the techs have been great, but we always ask for Mike.
I called Mission Plumbing because of a gas leak in my water heater pipe. The office was very friendly and Mike J came that very morning. He fixed it quickly and was very thorough. We hired him to replace our sump pump and install a back up battery and he did a great job! He also answered all my questions and took the time to look at my inspection report and explain the items and what was needed to repair them. He went above and beyond and is very friendly and professional. I highly recommend him!
We have used their service for maintenance for several years now. I have always found their technicians to to be friendly, courteous, helpful and knowledgeable. Last year we had a complete replacement of our hvac system and water heater. The installation was was done cleanly, professionally and on time to the appointment set. I would recommend them for any maintenance or new installations you might have based on the experiences we have had with them.
Tech fixed wiring to ac unit on control board. There was a short and used extra thermostat wire to fix. Tech was worthy of buying them lunch. Tech name was Dustin Thornton. Thanks JC
Andrea Simpson
2 months ago
Everyone who works at Mission was very professional and explained the problems with our system thoroughly. They were respectful of our property, kind, and worked with us on our issue. I’m giving them 5 stars but if I could I would probably go with 4.8 stars as I feel that there was a little lack of communication when it came to dispatch and scheduling. I don’t know the inner workings of the company but I do feel there is some miscommunication in regards to information being relayed from the office to the technicians. Other than that, I really recommend them as a reliable company who works with their customers on finding a solution.
Received quote at start on repair, once work started, half of required work wasn’t needed. When finished, wanted to charge full amount. When questioned why, I was told the work that wasn’t needed was going to be done for free when they made quote. Called after work was done to to talk with “manager” and was told I need to pay for what was originally quoted. He told me they don’t work for free. I asked why in their quote, they were quoting half of the job for free(according to the technician after finishing the job). This business is a joke. All potential customers should look elsewhere.
Nicole Martinez
9 months ago
Water filter is stuck just needed him to loosen it so i could change filter. He didn’t really have any ideas on how to get it off tried one thing couldn’t get it to loosen, then charged me the 49.99 fee and left. I want my money back because he didn’t do anything to justify the 49.99 fee. Waiting to hear from billing on Monday to see if they will refund my money. Just frustrated
Micheal Chism
2 months ago
Jim & Trevor did a great job! Would definitely recommend them!
Tamara Manning
9 months ago
I had two separate services today Plumbing and HVAC and both men were polite and respectful of my current station in my home. They were both very competent and explained all the needed work/repairs etc needed to run the home efficiently. Looking forward to having the work completed with this company as both experiences made me comfortable that the work would be done correctly.
I've had them out twice for two unrelated repairs, and each time the three folks I worked with were polite, kind, and professional. They took the time to explain what happened and what they had done to repair. I will continue to use them and recommend them!
The person who came to repair our plumbing problem was very nice and was able to fix the problems and did it quickly! We were pleased it did not cost as much as we thought it would! Impressive the company was able to send a plumber out today when so many said it would be a week!
Michael Swanson
a year ago
Mike did a fantastic job! Our AC went out and Mission was responsive and professional. Mike really knew his business and I would happily recommend them and use them again!
Jane Landreneau
9 months ago
I am very pleased with Mission Plumbing, and the services they provide. The scheduling and office staff are always friendly, and I have never had any problems with call backs, or quick responses to scheduling at my convivence. The service techs are friendly, courteous, and very knowledgeable, doing the work efficiently and thoroughly. I like the fact that when I need to schedule an appointment, they ask if I would like to see a technician that has been out before. Tito has been out several times. Not only does he do a great job, but he is also never too busy to ask how I am doing, and chat for a bit.I have recommended Mission Plumbing to several friends and neighbors.
Luis was the best, most efficient plumber I have ever had! A+++++++
Lynne Wilson
7 months ago
Tito was the service man who arrived to figure out the issue. It turned out it was a very odd setting in the thermostat that had never been set and he found it. He verified everything was working and then also fixed my humidifier.He was very respectful, explained everything, and answered my questions. He also told me with Mission clients can request specific service men. I appreciate feeling comfortable with who’s working in my home and Tito delivered. I’m definitely going to use their HVAC services and request Tito as my ongoing representative. Fantastic job!
Pretty cool that mission sends a link to track/gauge when to expect them and with a picture of who is coming to do the work. Gage was super nice, quick and even offered to put back the cleaning supplies under my sink. And was able to make an appointment quickly.
Kathy Peterson
3 months ago
Mike has pleasant, understanding, efficient and very helpful. Love this company!
Have used Mission PHC for install of a new system in the past and recently for furnace service. Couldn't be happier with the recent service. Technician, Chris D., was prompt, professional and diligent.
Alan Taliercio
7 months ago
I purchased a service plan last year to have the HVAC serviced twice a year. The service tech was very professional and did a thorough inspection and cleaning of my heating unit. He also was very helpful in answering any questions I had too.
Janann Eldredge
2 months ago
Mike quickly replaced my thermostat and got my system up and running again.
William Cunningham
11 months ago
Top notch from start to finish. Very impressive estimate. Corky Williams was extremely knowledgeable and genuinely listened to our wants and concerns. He went over and beyond to make sure we were taken care of. Office staff was very pleasant and helpful with though out the entire process. And the install team (Tom, Mick, and Trevor) was very thorough, polite, and efficient with our time. If your looking for a local mom and pop shop that takes pride in customer service. I highly recommend.
Patty Gaines
7 months ago
12/27 - Jason was very kind and efficient in fixing another issue.12/21 - Jason and Joe were very kind and professional in replacing my main shut off valve and another plumbing issue. Always very knowledgable and efficient!Jason and I believe Andy were very kind, thorough and professional. Jason came out around 8 pm Monday night to ensure the pipe would be ok until he came out Tuesday to fix it. I really appreciate the concern and care they showed.
Shane Fletcher
a week ago
I am very happy with Mission Plumbing, Heating & Cooling. They are great to work with. Same day service, knowledgeable technicians, reasonable price. Would recommend them to anyone.
Luis De La Garza from Mission PHC worked on the furnace issue and he went above and beyond on the service!!! He explained the issue in detail and fixed the issue quickly! I would definitely recommend them!
Kathleen King
4 months ago
Dustin was very knowledgeable and listened to what the issue was we were having. Friendly And knew what to do.
William came on down to my property on time and was very helpful in my sewer main line backing up. He scoped cleared my blockage and was able to show me on video the severity of my problem. He's and asset to the company, thanks for everything
Michael Billigmeier
a year ago
They sent an awesome repair person. He was on time, fast and friendly. He replaced the capacitor on the AC unit in 5 minutes and we were on our way. Great service that I will recommend to friends.
Rick Marcotte
2 months ago
Luis, was professional, thorough and knowledgeable. And, he took his time to make sure it was done right.
Larry Gribbin
4 weeks ago
So thrilled with Josh & the 2 installers!!! What an efficient crew...Mission replaced our furnace a year ago & it was a quality install!!! I got the same today from all parties involved....so professional & courteous!! We highly recommend Mission for their quality service...thank you!!!
Irene Parsons
7 months ago
The Mission guys replaced my hot water heater quickly and painlessly. They were courteous and cleaned up after themselves. So glad they took the old one away, too.
Cynthia Black
2 months ago
It was a big, expensive, 2-unit project and I am very pleased with the end product and install. I got 6 different bids and y’all checked all the boxes, start to finish. Thank you!
Matt Woodruff
2 months ago
If you need any plumbing work done, they do an outstanding job for a fair price.
Bernadette Garven
a year ago
My elderly neighbor had a frozen pipe that caused a broken pipe and leaking faucet in a portion of her home that was an add on- so I contacted Mission Plumbing On her behalf because of their stellar reputation. They sent Mike to help! He was timely, knowledgeable and reassuring. He made the neccessary repairs to the pipe in the wet and frozen crawl space as well as the laundry room, all with a smile and minimum of mess to the homeowner! Mission plumbing hires talented, professional service people who care. Thanks so very much!! B Garven
I had a water line break under my driveway with a river flowing down it. They had everything fixed within 2 days. No digging up driveway or yard. Only had to dig at the water meter. Price was reasonable as well. Very professional 👏
Tito came out to service my AC, which stopped working. He arrived on time, wore booties in the house, and was very courteous. He was able to fix the problem relatively quickly and gave me some excellent pointers on how to maintain my system to prevent this from happening in the future. Tito made sure to answer all of my questions. He was trustworthy and responsive. 10/10.
Collin is very knowledgeable of his job and all areas of plumbing. He explained everything in detail and presented several options. Collin is a very kind and thoughtful person and represents all the professionals at Mission PHC who have always done exceptional work for us.
Chris Piggott
2 months ago
Zachary was extremely knowledgable, professional and answered all of my questions.
Great communication, prompt and courteous. Technician was knowledgeable and was able to offer suggestions on how to optimize our usage of our system to equalize heating/cooling throughout the house. Maintenance services were performed without the upsell you get from a lot of the other HVAC companies. Will definitely use these folks again.
Sandra Trent
9 months ago
Kudos to Chris Herriott HVAC technician for his expertise in getting my heater up and running. His attention to detail is outstanding along with his pleasing personality and his willingness to share helpful tips.
A rodent chewed a wire by where it comes into the garage so the AC didn't work. If the previous company would of plugged the hole where the wires come into the garage, this may not of occurred. Tito B. Was very professional, prompt, and courteous. Thank you Mission Plumbing for keeping good employees. We have always been pleased with your company.Thank you so much
Mike C. did an awesome job replacing an outdoor spigot that involved some indoor piping work as well. Friendly, professional, quick, and correct. Thanks, Mission PHC, and thank you Mike C.!
Matthew Gillam
a month ago
Austin Ingram did a great job as our technician.
Donna Bennett
6 months ago
First, Mission assisted with getting my fireplace prepared for a gas insert. It required two visits. Each time excellent service. Then I called on Mission again to connect my water line to a new refrigerator. Again excellent service and VERY quick response.
Michelle Canning
2 months ago
Ricardo was friendly, professional and addressed our plumbing problem quickly.
Mike did an excellent job to fix the nightmare of plumbing issues in my basement. I had a 15 year old heater, way high water pressure (100 psi), some rusted leaky valves, and a laundry list of other problems. Mike was on time, courteous, and very knowledgeable. He installed a new water heater, and a good one. It qualifies for a rebate from the gas company because of the efficiency. Beyond that he fixed the service line into the house, which was severely corroded, added a PRV, and cut out some other nasty plumbing. I’m very happy with the quality of work and highly recommend. I will be calling on Mike and Mission if I have any problems in the future.
Cecil Krulewich
9 months ago
I work at a restaurant in the Shawnee mission/Merriam area. Due to a broken water line we had to temporarily close until the problem was resolved. Corky stopped by in the morning for some breakfast and unfortunately we were unable to serve him. When told the reason as to why. This man volunteered to come take a look free of charge. We already had someone coming to fix it but he left us some cards in case the current guy doesn't come through for us. I just wanted to give Corky a shout out. Super professional and 6 out of 5 on friendliness and customer service. Next time we have any issues, hvac or plumbing, Mission Plumbing Heating & Cooling will be our first call.
Melissa Fetterer Robinson
a month ago
Luis De La Garza was kind and friendly. He quickly diagnosed the issue with my kitchen sink and replaced my garbage disposal. Very thankful for his help today!
Randall Parker
7 months ago
Gabriel was very professional and provided outstanding customer service. He assessed the problem and made impactful recommendations.
Riley did a great job, was on time, quick to resolve the issue and placed a shutoff valve next to the hydrant for additional safety for those cold hard winters. Great job
I’ve had exemplary service from Mission for years, and Mike Shelor today was no exception. My AC is in a challenging location and has an unusual problem, but Mike diagnosed it professionally and skillfully, and kept me updated as he did. He also clearly explained the next steps, and went the extra mile to help me stay in my home while we wait for the necessary part. Thanks and kudos to him.
Chris came out late last night (11:30pm) on an emergency call for our A/C unit that went out suddenly. He was extremely kind, informative, and even worked on scheduling follow-up maintenance on the unit, after getting it re-started. Recently moved to Mission so this was our first time using the company. Highly recommend!! Especially for emergency, late night requests... they are the best HVAC company I have worked with. Thank you!!
Very satisfied with the new Trane HVAC system and Bradford White water heater installed on Tuesday. Mission may not have had the lowest bid, but it was very fair in my opinion, and 25% below the first quote we got. Craig was great to work with in choosing a system to address our needs. Brian was also great in scoping out the installation requirements. Gary, Tom, and Eric arrived on time and got busy right away, and worked steadily to complete the work in one day. David joined the crew later in the day to install the water heater. All of the guys seemed to really know their trade, and we are very pleased with the installation. I would strongly recommend Mission as providing good value for this project. THANKS GUYS, you were all great to work with!
Chris was very personal and represented Mission PHC to the fullest. Thanks for the help I appreciate everything he had done to get use back up and running 👍
Deb Cartwright
a year ago
After cleaning our ac condenser coils, my ac would not run. I requested a service call using the online request at 3am. Before 8am, I recieved a call from the very professional and kind dispatch worker. Our a/c was not working and she assured we would receive service that day. Midafternoon, I sent a text using the text us feature on the website and promptly recieved a text back giving me an update on the timing of our appointment. I recieved a call from the company again 10 mins before our tech was to arrive. Our tech, Tito, was professional and communicated with kindness. I expressed an interest in learning what was wrong with our ac. Tito took time to walk me through his diagnostics and was patient as I explained the work I had done before calling him for help. I could not have had a better service experience. I learned a lot, was left feeling much more secure with our ac unit and am grateful to know that I have a technician like Tito to bail me out when I get in over my head. Thank you!
Janae Schwieterman
2 months ago
Gabe Woessner was very professional and responsive. He answered all questions throughly and was very personable. Thanks for making our experience with Mission a good one.
sidney malone
8 months ago
Mr. Bruce came out to open up my clogged drain in the basement. He was very professional, knowledgeable and wanted to truly help solve my problem. His expertise really showed by how quickly he identified the problem and corrected it. Mr. KIng was also here and gave some very good information on future services that maybe needed. Thanks to both.
claudia zipp
2 months ago
Bathroom shower handle was not working and linking to the basement. The cartridgewas bad. Nate Reece had to go back tothe shop and get a new cartridge and got itinstalled. It know works the faucet pulls outreal easy and the water comes out fast andLoud.And Yes, buy him lunch him lunch!!!And all so buy me lunch tooooo!!!5/5/2023I had to have my toilet plunged. He is very good, I real like him😊 and yes buy himLunch!!!
Jim Mitchell (W0ZKW)
9 years ago
I had two calls from this company. The first call was from Eddie to fix 3 defective humidifiers. He did a through and professional job and at reasonable price. He also advised on other issues that I could face in the future.Later I had a service call from Richard. He was also very professional and competent. He installed a replacement hot water heater and it has work fine. His work was fast and efficient and the price was reasonable. His work was professional and he was helpful in answering questions on other related issues we had.
Fixed my 2 toilets quickly. Easy to schedule an appointment with them.On 11 April, Gabe came out to service my a/c. He did a good job explaining to me what needed replaced, and suggested their a/c and furnace tuneup/service plan. And the benefits that would get me. Thanks to Gabe and Mission for the quality service.
Kevin and his son did an excellent job removing and installing units in a cramped space and redesigning the air intake and exhaust system, all in about three hours. They explained everything and took time to see if I had any questions. I highly recommend them.
trent rydberg
3 months ago
Collin not only took care of our blocked drain but also noticed a huge safety hazard with the exhaust pipe on our water heater. I can’t compliment the professionalism and thoroughness of Mission and their employees.
Rochelle Rhea
a month ago
Always a good experience. Tito is awesome figured out the problem in no time got me back up an running again
Terrence Bernard
a month ago
Gabe Woessner was here earlier than expected, and had our air conditioning back up and running in an hour or so. Couldn’t be happier!
james hawthorne
7 months ago
Plumbing repair. The technician, Joe, did a great job. He was professional, courteous, and completed the work quickly. Thanks again.
Chad and Bo did a great job with our AC install. Chad was very polite and professional while explaining the process of work being done. When he found an additional problem with our existing furnace equipment, he laid out all of my options and let me make the decision without any pushy sales tactics. We ended up deciding to go ahead and replace the furnace as well, and with a phone call he had the unit brought out to my home within the hour and completed the install that afternoon. As I had to take off of work for the install appointment, I really appreciated that they were able to get it all done that day, so I wouldn't have to take off again. After the work was completed, they cleaned up the utility room like they'd never even been there. Chad then walked me through the standard maintenance practices and answered all my questions with a smile. I would definitely recommend this company to anyone.
I called Mission Plumbing about an occluded drain and they dispatched a plumber within hours. Ricardo arrived promptly, assessed the situation quickly, explained options to me clearly and solved the problem efficiently. He was personable and professional at all times. If Mission Plumbing does, indeed, buy lunch for exemplary employees, Racardo should definitely have a reservation for lunch.
Mike was on time and got the job done efficiently. Cleaned up job site completely.
Paul Michaels
9 months ago
Gauge did an excellent job.of locating a natural gas leak we had ,coming from a pipe running under ground to a detached garage. Repair was extensive as they had to saw thru a concrete patio to replace it. Couldn't of asked for better crew. Very professional, and efficient. Concrete work looks good too. Would recommend to anyone. Thanks guys
Gabe from Mission Heating and Cooling did a great job servicing our air conditioning system. He was very friendly, competent, and professional. We have been customers of Mission Heating and Cooling for over ten years and we are more than happy with the great services and products we have received from their professional employees. I would highly recommend Mission Heating and Cooling to others.
Kayla Carter
8 months ago
Our furnace went out in the freezing weather and Corky and Mike came out and gave us all of our options to get heat back in our home. Tom and Carlos showed up early Monday morning and got our heat fixed. We couldn’t be more grateful to all these guys!!Call Mission and ask for Corky!
Kristine Doohan
a week ago
Although there was a hiccup in the repair I was impressed with the quick responsiveness to my problem and both the office person as well as Tito were very polite and professional.
Carolyn Hermelink
a month ago
Gary & crew were very efficient, quiet & respectful of me & my home. They were able to have the new HVAC equipment installed & cooling in 4 to 5 hrs, very pleased AND impressed. Yes by all means, treat him & his coworker to lunch!!
They did an awesome job on short notice. Signed up for free estimate at the Overland Park Home show on Saturday. He came out to the house on Sunday and the crew installed everything on Monday. We are are very pleased with the work, time frame and the charge for service. Would recommend them to anyone in need of assistance.
Gina Ninemire
6 years ago
Great service and Mike J. was great. He was so thorough, clean and professional. He took the extra time to answers all of my questions and concerns and did a great job on the several repairs I had done. He was very knowledgeable and I will definitely call them for any future needs! Laura was great when I called into the office to set up the appointment too! She also took the time to discuss my options with me and was very knowledgeable. Thank you guys so much!
Had a refrigerator delivered only to find out we had an old copper water hose that they couldn’t hook up the new fridge to. Called mission in the morning and by 12:30pm they were at my door. Collin was a great serviceman and seemed very knowledgeable.
Weylin watson
2 weeks ago
Gave Mission Heating and Cooling a shot after we got frustrated with our former hvac company and were very pleased with the results. They were very responsive, professional, friendly, and reasonably priced. Their technicians that we dealt with all seemed knowledgeable, prompt, and honest. It was also a pleasant surprise that they only recommended what we needed without trying to upsell us on a million things (unlike our former provider). In fact they actually helped us save money on the work by looking into and coordinating a claim for us under a warranty we didn’t even know we had on our a/c unit. Would definitely recommend them to others and will be using them again.
First experience with them doing maintenance on my furnace was phenomenal. We’re on time and very informative. When my furnace needed replacement they gave me a deal that I couldn’t refuse for a heat pump system. Installers/techs were amazing and had a great experience with them as they were very informative and knowledgeable to any questions that I asked them. Very professional and got the job done in a very timely manner.Edit: forgot to add that they were the only company to even reach back to me after seeking out help from other companies around my area. They are a company that does care about their customers.
Gage provided plumbing service for us and we could not be more pleased. He's very courteous and friendly. As a retired Professional Engineer I highly recommend Mission PHC and especially Gage.
Can’t recommend the team at Mission PHC, and specifically our technician, Gabe, highly enough.Our furnace went out a night it was single digit temps and we were able to schedule an appointment the next day. Gabe was professional and punctual (rare!) and quickly diagnosed the problem and potential solutions. They were able to assemble a team and fully replace the furnace the same afternoon and made the entire process as seamless as possible. Won’t hesitate to reach out to them first the next time I have any HVAC needs.
Jim and Trevor did a superb job installing our HVAC system: professional, courteous and prompt putting all the pieces together! I’m impressed with their knowledge of all the trades, electrical (high and low voltage), plumbing (copper and irrigation pvc), sheet metal, gas and refrigerant. Amazing!!I also want to acknowledge Tito Brignoni, our service technician, who provided numerous options to resolve problems with our old system and the risks of doing so, enabling us to make an informed decision going forward. He was technically competent, spoke with the authority of an expert and shared experiences of his own and with others that provided us confidence in our decision to purchase a new system. He was patient and took the time we needed to cover all the options.The Mission Team comes highly recommended and as a trusted partner.
Brian Cooper
6 months ago
Opened a real problem drain. Had the specialty equipment on hand for hard job. First company I will can from now on. Tech very knowledgeable.
Melissa Capen Rolston
a month ago
Luis is so professional, kind, knowledgeable. What a sweet guy. Hard worker. My new plumber!!! He was comfortable with this c1928 Brookside tudor and braved my scary stone basement to replace a garden hose pipe that was spraying everywhere. Even gave me a wet basement hack…keep charcoal briquets down there and they will absorb moisture. Who knew? This guy earned a steak for lunch.
Patrick did a main line cleaning and other plumbing help. He was fabulous at explaining what would happen so there were no surprises. He was thorough and kind. Great job.
Great service setting up zoning to help cool the 2nd floor. Trevor Bobbitt & Jim H did a great job. Made sure everything worked, & walked us through setup & connection of the App
Chris Herriott was very professional and consultative. I would recommend him to anyone who needs help with their HVAC system needs from annual system maintenance to repairs.
Heather Rhoads
3 months ago
Upon calling, they had a service tech at my house in under an hour. He was efficient and made a point to make sure that I understood what needed to be repaired and why. I have never had a bad experience with mission plumbing and would highly recommend to others.
Ruby Fasbinder
8 months ago
Big shout out to Corky Williams to coming to the rescue. Within an hour he had a person here to give us a bid. We had been told by another company they couldn’t come until after Thanksgiving and it would take three days. They were going to bust up the floor in three rooms. The crew, Mike Carter, Patrick Shelor and Steven Hatten. They did an amazing job. The showed up 2 days after the bid on Friday the 18th. They were early to the apportionment, they made sure to not bust up the new flooring that was just laid down and they were finished and all fixed up by 3.
Collin Dorrian was fantastic. He was quick to diagnose and provide different options to fix our leaky shower. Once we settled on an option he was able to get started right away and fixed it quickly!
Dustin was great and went above and beyond to answer my questions! We can always trust Mission Plumbing to provide great service at a quality price. Very ethical company!
Called on a Saturday morning and they sent a technician out same day! Tech was polite and very efficient. Diagnosed our issue quickly and made the repair within 30 minutes of arriving!
11/1/19 - I've decided to replace the whole heating and cooling unit and went with Mission after consulting with four different contractors.I am pleased to say that these guys came out as they were supposed to and knocked this project out in a timely manner fashion.Work looks great and the heating unit is doing it's job so far.Wasn't really able to test the cooling unit in this cooler weather so I'm excited to see how well it'll cool the house when summer rolls around.Thank you to both Steven and Tom!
Mission had someone out to help within 30 minutes. Adam was super nice, professional and did excellent work. Installed cutoff line to the fridge, put in new main water cutoff, and repaired a toilet. I would call Mission again in a heartbeat. Highly recommend!
Crecinda Houk
3 months ago
Bought a 9,000 unit 1 yr ago, was not happy with the installation! Called and had other tech to come out and still did not resolve the matter. We just offer an extra 1 time check up.I was supposed to get a call in early spring to set up matenince but NO call. When I called they didnt have a clue what matenince I was calling about. Finally she understood and then informs me they are 3 months out! Wow! Thank God when there was an emergency they came day. Not sure what the issue is today
Shelby Enright
5 months ago
They did a great job! They were very accommodating to our work schedule and incredibly knowledgeable. I did not feel like they were ever trying to get us to spend more money and in fact offered different various ways to work through our old pipes clogging.
Fantastic service and ethical. Did not try to upsell me on add-ons, and gave me excellent free advice. Will absolutely use again and will recommend to everyone in the KC metro area.
I had Patrick out twice to take care of different plumbing issues I have in my home. He was there on time, hard-working, and incredibly nice and respectful. I can’t say enough good things about the service I received. I am signing up for an HVAC service contract because of his great service and the great response I’ve had from mission HCP. Can’t say enough good things!
Kyle Kellenberger
a month ago
Chris did a great, quick maintenance job for us on our AC after it stopped working for us briefly. He was professional and friendly and explained all of our options to us! I would recommend Mission PHC to anyone!
Job well done, system had been needing replacement for a couple of years and their estimate was reasonable. I agree to AC and Furnace and two days later they came at 8am and was complete at 2:30 very good, thank you Tom, Dylan and Bryce very professional. Highly recommend.
Liz Williams
2 months ago
We have been using Mission since we purchased our home in 2018. They are always professional and do a great job. Our AC went out on Sunday, May 28 and when I called on Monday, May 29, some came right out to work on it. It turned out we needed a new system and the sales rep was there the same day. We purchased a new Heating and Cooling system which was installed today, May 31. Walter and Corey did a wonderful job, took care with our property and cleaned up everything when they were finished. After spending 3 nights with no air conditioning, the new system is working great. Dustin, Walter and Corey, deserve lunch! Thanks for a job well done.
Linda Marvel
2 months ago
Tech was friendly and done a fantastic job. I would recommend him next time
Everyone I worked with at Mission Plumbing Heating & Air Conditioning was great. First Eddie came out to look over my old system and give me a bid. They offered a great system at a great price. I was also having my roof replaced and because of the weather wasn't sure if the roofers would be done in time. They were great about being flexible on the installation date. When it came time to install, Bo and Gary did an awesome job. Everything was installed as promised in the time frame that was promised. They put down tarps and cleaned up everything beautifully. In fact, they left the basement in better shape than they found it. I couldn't have asked for a better experience.
Heather Hoffman
a week ago
They got to us right away, and also fixed a larger secondary problem on the same visit. Technician explained all of our options each step of the way. Very satisfied.
Kristina Behney
3 years ago
From the sales man to the installers, the guys were great! Very informative and answered all questions I had, even late I to the evening, after receiving multiple bids. Units were installed just a few days later. An installer was on-site 30 minutes early. They were in and out within 5 hours. So glad I choose Mission Plumbing Heating & Cooling for this job!
Corey, Austin and Brian did an excellent job installing new a/c system. Very professional and friendly. I would recommend Mission to all my friends.
Tylisha Smith
2 months ago
Both technicians were neat with their work, respectful and courteous. I'm glad I decided to use Mission Plumbing for my plumbing needs! Thanks
Marilynn Sterner
2 weeks ago
Tech named Patrick was here 7/13 and was great. Answered questions and work was efficient.
Gregory Bedrosian
3 years ago
We've been using Mission since we bought our house in 2008. They have always done a good job maintaining our HVAC system. Our service rep Mike did a thorough job diagnosing our recent AC issue and providing viable solutions. I appreciated his knowledge. Tom, Rob and Joe were the installers who came and installed our new system. They definitely know what they are doing, explaining alot of things to me as I watched them. We trust this company and believe they have our satisfaction as a priority.
Maureen Markland
3 months ago
Zach was very conscientious about determining the cause of the leak, options to take, steps to follow, and quotes. Very careful with household items. Patient in explaining all.
Mission reacted quickly to our A/C failure on a 100 degree weekend. They gave us good value on a new A/C unit and it works wonderfully. They arrived when they said they would, disturbed our home very little. Cleaned-up well and were extremely thorough. This is the way to do business, folks.
Chris and all the team at Mission are fantastic! They do great work and are super knowledgeable. Comfort Club is a good value, too.
Jennifer Benedict
4 months ago
Patrick was super friendly and on-time. He was efficient and moved quickly. Much appreciated!
Tiffany Keegan
3 months ago
Collin explained everything to me about our plumbing repair and was friendly and professional.
Kathrin Ditlevson
3 months ago
I totally recommend Dustin! He arrived on time. He was professional and respectful while inside my home. He was very thorough and made sure all of my questions were answered.
Sarah Butler
4 months ago
Kent did a great job quickly identifying the issue with our toilet leak and fixing it right away!
Michelle Lalumondier
4 months ago
Went great. Tech was friendly, professional, and informative on what was the issue.
Would use again.
Luis De La Garza helped us with a plumbing issue and was fantastic to work with. Thanks,
The technician, Dustin, was very thorough in finding the issue with my furnace and stayed to make sure the Spire Gas Company did their part to resolve the issue of low gas pressure that he found. Spire technician installed a new gas meter to replace the really old one I had. Excellent Customer Service.
Mike Shelor listened to what I had to say, determined what my problem was quickly, and suggested the best way to deal with the issue rather than just a quick fix. I appreciate the attention to detail and the thoroughness of his work.
Reformed Colloquy
3 days ago
John was extremely knowledgeable and didn’t mind educating me
Tito informed me of everything he found on first inspection and what he could do to correct those issues, more than that he listened to our primary issue and the events that occurred so he could perform the proper remedy instead of making a guess!
I had a fantastic experience with Mission PHC. My AC went out and they were able to get me an appointment the following morning. I received a text notification that the technician was on his way and included his name and a picture, which was very appreciated. Tito Brignoni was the technician and his performance, attitude, and service was nothing short of exceptional; he was incredibly kind and helpful and took the time to explain the root cause of the issue. The issue was fixed very quickly and my house is no longer a sauna.
Zach and his partner (Jordan?) were so great!! Super kind, knowledge and capable. They did what 5 other plumbers told me couldn’t be done. They not only cleared the plumbing line but dug and found my clean out and got a scope through. Amazing. Will definitely be using them for future projects or emergencies.
Mission Plumbing Heating and Cooling provides great service. We are so glad we used them to install our new heating system. Can't thank Eddie C. enough for getting our home environment to perfection. His years of experience were correct on every detail. Today Tom T. came out for a follow up on our Humidifier and he did more great work plus service with a smile. The work is grade 'A' and its just a bonus that Mission has good people too. Thank you to the whole team at Mission Plumbing Heating and Cooling!
Becca Flores
2 months ago
Provided good customer service; good attitude and friendly; provided detailed work being done.
Harrison Pittman
a week ago
Trevor and Bryan came out as soon as our new damper and motor arrived. They were friendly, professional, and knowledgeable. Technicians like Bryan and Trevor are the strength of Mission and are the factors that keep us as customers.
Thomas Gregar
2 months ago
Mission heating and cooling has always been our go to company for any heating or cooling needs. Today we came home late and noticed our AC wasn't working. We called Mission around 830 pm Saturday night and Austin I. was at our house within about 30 mins. Austin was amazing and had us back up and running in no time. He really went the extra mile to communicate what he was doing and to ensure we were all taken care of. Can't thank him enough for coming out on short notice and for everything he did. Thank you to Austin and Mission for all of your help. We truly appreciate it.
Marilyn Menefee
a year ago
Installation of furnace, A/C and thermostat. Iam highly satisfied with Gabe, Craig and Walter. Responsiveness, communication and transparency. I will continue to use your business in the future and recommend your services to family and friends. Once again THANK YOU for the job well done.Sincerely Robert and Marilyn
Barbara Novorr
3 months ago
Chris did an excellent job diagnosing what was wrong with our a/c unit and went above and beyond by double checking the status of the other units. The schedulers were very helpful getting me in around an appointment I had. All around A+!
Garrett Parker
a year ago
Had our AC unit go out on a very warm day. Mission Heating and Cooling answered right away and had a technician on site within 2 hours. The problem was fixed in less than 30 minutes. While he was here I had him service our AC unit and Mike went above and beyond with his service. Next time I need anything HVAC I will definitely be using this company!
Bill Seubert
7 months ago
Mission Plumbing responded quickly when I called late in the day with a sewer line backup. When I first called, the dispatcher said they were booked up, and I said “thanks, I’ll find someone else” But I got a call a few mins later saying they found someone. I had already engaged another company, which later failed to take care of my problem. I called back and Mission Plumbing dispatched someone after hours. Colin came to the house right on time, checked things out, and cleared the blockage. He had to remove a toilet and run the line through that drain. After he did the job, he left the bathroom cleaner than when he started!The cost was reasonable. The dispatcher (Amy?) was diligent and clearly cared about getting me help. And Colin the technician was fantastic and gave me advice on how to improve accessibility to our sewer cleanout.Fantastic service. I will absolutely use Mission again.
Great company and technician -Austin Ingram! Thank you!
Chris H. is a great guy! Very friendly and professional. Worked diligently until the job was done and then some! Great company with great staff!
Allen Kinsley
a month ago
Zach was awesome and helpful! Even though he was unable to clear the blockage…which was/is out of his control. He tried and tried!
Alicia Richardson
2 months ago
Our technician, Gabe W., Was really kind and friendly. He was super knowledgeable and worked hard the whole time he was here. He said the issue was a less common issue and he was still able to figure it out. You could tell it was complex and he really had to have the experience and knowledge to solve it. He was really smart and gave us some good tips to keep our heating and cooling units healthy.
The tech deserves recognition.He was very helpful.He answered all of my questions in an understandable way.As a rule I don't review most business interactions. I figure that if a representative of a business does what I expected from him/her then that's what I paid for.But you could tell that this guy wanted to make sure that everything was ok with me. He didn't seem rushed, as though he cared more about getting to the next customer than helping me.Looking forward to recommendingMission PHC to friends and neighbors.
Douglas Bowen
8 months ago
Plumbing repair. Tech and the service were fine. Price was way too high for 30 minutes of work. Had to have it done today due to leaks, but would not use again
Donna Sumpter
3 months ago
Mike was very professional, took care of business, explained what he had done and helped me schedule an appointment for another issue. Very happy with Mission Plumbing, Heating and Cooling.
Repairs were completed very fast without issue.
Dustin reviewed the issues with my system and replaced the thermostat. His attention to detail was appreciated.
Benjamin Harp
2 months ago
I called the dispatch center and within an hour somebody was at my house and had my issue fixed. I literally checked the time I called at time of payment and to the minute, only an hour had passed.
Marla Schanze
6 months ago
Chris was on time and did an excellent job. He took time to explain what he was doing and what the results were. I look forward to working with him when I need help. Very pleasant to work with.
Gabe was the true definition of the word professional. He was knowledgeable and efficient. Top notch work. Excellent.
Christina Bumgarner
2 months ago
Every intention of installing my faucet myself, until my kitchen water valve decided that breaking off was more in the cards. Luis was prompt, personable and got the job done, on a Saturday afternooon mind you. Extremely professional and talked through some possible ideas for other projects I have in mind for down the road. Would hire Mission and Luis again.
Travis Rains
6 months ago
Technician arrived quickly, was friendly and quick with the job. Replaced leaking washer valves with new ones.
Michael Himmelberg
a month ago
We had a leak in the wall. Collin came out assessed the situation. He had to cut a hole in the wall to get to the joint that was leaking. Repaired it and was on his way. Very professional and efficient. Would definitely have Mission Plumbing out again. Great job Collin
Very professional team that quickly and efficiently installed a new HVAC system (A/C, furnace, thermostat). The installation quality was fantastic and the system is running perfectly. They made the entire process quick and easy. Highly recommend.
Raymond Horvat
4 years ago
The men were on time , professional, and courteous. they installed our units explained how to use them and cleaned everything up. Eddie said it would only take a day to install our zoned heating and cooling at first I was skeptical but he told me they were a well oiled machine and would get it done in that time frame he was correct. We are very happy we chose Mission and look forward to working with them in the future.
Reece was very professional and knowledgeable. Great experience. Definitely recommend Mission and Reece!!
Kevin and Christian Hutsell were great! They took the time to make sure everything was done right and working.
It was pointed out that our hot water heater was rusted out around the bottom, was leaking, and about to give way. I called Mission for a rough estimate to replace it and was told someone could come by in 20 minutes and take a look at it. Gabe arrived, explained thoroughly what was going on as well as what they would do to replaced it including adding new and better 1/4 turn shut off valves and larger flume. I immediately felt confident this company would take care of me.The next day and on time my hot water heater was installed with all the new features as promised. I would definitely use again.
Scott Kimminau
2 years ago
Tom Tanner replaced my AC at a rental property I own. He did a fantastic job. He was quick, professional, and on time. He knocked it out quickly and i was able to go about my day. Looks fantastic. He and his counter part, Mick did awesome. Highly recommend.
Leslie Shapiro
3 months ago
Great experience with zachary. Provided excellent service and important information. We will continue with mission plumbing and utilize other services that your company provides. All because of our visit with zachary today. Please buy lunch for this guy, he deserves it. Thank you, leslie and charlie
Katherine Smith
a month ago
Gabe was excellent at communicating and took the time to show me what was actually going wrong with my HVAC and how to take better care of it in the future!
Jefferson Stovall
3 months ago
1) The technician Gabe came out today on-time and fixed our A/C which was down. He quickly diagnosed and repaired the problem. We decided to get a service agreement with this company. 2) Thank you for the Excellent service your team provided us in repairing our plumbing problem, Mike & the Guys did an outstanding job for us. When you live in an old house, plumbing problems can seemly become just a part of life. It's Great to now have Mission PHC to take care of all our problems. Again, Thank You!
Mike C did an excellent job Re-routing my washer drain line. It was no easy task and Mike worked through the quarks of our kitchen and solved our problem. He also took the extra time to crawl through our entire crawl space to make sure there were no other leaks causing our issue. His attitude, work ethic, customer service, and expertise ensured I will continue to use Mission plumbing. I also appreciated his advice and honest assessment of some other work we may need. I never felt pressured or like I was being sold things I didn’t need.
Donna Wernes
2 months ago
Replacement of toilet parts (water supply, handle, filter and stopper)
Gage Weatherly was the technician.
Lauren Beecher
2 months ago
Kenton was thorough and efficient. We both work from home and we were undisturbed and he did a good job. Thank you!
Chris was professional, responsive and informative. The installation team was friendly, fast and helpful. Price was reasonable and no pressure to buy. Would recommend to anyone needing new HVAC.
Sandy Mcnally
3 months ago
They came out so fast, was very helpful in getting our AC up and running. In fact this company was so efficient and fast we are having them out tomorrow to give us a price for a new Air Conditioner and furnace.Thank you so muchSandy Mcnally
kathy richardson
3 years ago
My experience with Mission Plumbing was Excellent! Pat came out and gave me pricing for furnace and AC. He was professional and gave me better pricing than other company's I had contacted. Gary and Tom were on time professional and friendly and had my new furnace and AC installed in four hours. I will definitely use them again and suggest them to friends and family.
Jason was professional, knowledgeable, listened and understood concerns, completed work quickly and gave good advice on 2 other potential projects.
We had problems with three toilets recently. One toilet refused to fill properly, one ran constantly, and one appeared to be backed up. I had an appointment scheduled with another company, but they were backed up and mentioned they could not do the work on the appointed day. I canceled with that company, called Mission Plumbing, and within 45 minutes they had two service operators at my house. Everything was resolved quickly and to my satisfaction. Very responsive.
Zachary Tippit
2 months ago
Kenton got the gas line extension installation done in a timely manner exactly as described in the estimate. He also took care to ensure that our cats didn't escape while he was in and out.
Cynthia Fails
a month ago
Corey and Walter made quick work of switching out our HVAC system during one of the warmest weeks of the year. They arrived on time and finished earlier than anticipated - given our quirky house, I’m thoroughly impressed. We would definitely recommend Mission for the quality of service alone.
Emily Siedlik
a month ago
Chris Denmark was prompt, thorough, and courteous. He made sure all my questions were answered. Thank you for great service.
Chris Becker
2 months ago
Austin was at my house on a Sunday shortly after I called. He diagnosed the issue quickly with my A/C unit and had it up and running very quickly. I will use this business again.
Gracie Guzman
3 months ago
Gabe came and did heat and cooling maintenance. Was helpful in answering questions and professional and respectful on the property.
Shawnee Community Services
7 months ago
Patrick installed a new 40 gallon water heater. Cold weather, difficult location. On time, pleasant, communicated well.
Kept me informed on arrival time. Tito, my service guy, should me the correct way to make sure the Aprilaire humidifier filter is to be installed. I had replaced it, but it was tilted and not snapped in place. Purchased HVAC 3 years ago. Still glad I did.
Another great experience with Mission PHC. Nate was awesome and did a great job for us. The job was a bit harder than anticipated but he had it covered and we can now use our shower again!
Gabe and Carl were very professional and responsive to our HVAC maintenance. Great personalities and excellent work! Diagnosed problem very quickly and were able to complete work in a very timely manner.
Barbara Eswein
a month ago
Jasper was very polite, cordial, prompt, and professional. Definitely, buy him lunch!!
They were very friendly and professional Riley and gage were awesome buy them boys lunch
. I was misled by Mike but they were awesome
Carol Smith
10 months ago
Mission plumbing heating cooling again had to come out and repaired the draft intake blower or motor on the furnace. So within 4 years I had to have the AC repair and the furnace repaired. And yet again the technician Austin, he came out twice, very professional and very considerate and kind. Yet again mission heating plumbing and cooling have brought the comfort back to my home just as they're saying on the trucks say!
Rodney Gochenour
3 months ago
Very professional. Showed me exactly what the problems were, and how to avoid them in the future. Thanks Tito Brignoni!
Kevin and Christian were very friendly, knowledgeable, and professional! They answered all my questions.
Gary and Cody did a wonderful job. They worked so hard and didn't stop until they completed the HVAC install. Very professional, friendly and cleaned up after they were finished, I couldn't tell they had even been here. We appreciate you both!! Thank you, so much!
James Colin Leach
8 months ago
Riley Lackey made 3 trips out (had to order specific parts for my plumbing) and repaired all of my problems on the condo unit I purchased that needed work. He was very professional, prompt and everything works great. Thanks a lot!
Mission PHC has been DELIGHTFUL to work with, all of their technicians are so professional and personable! we have had them install all of our new HVAC equipment and now they’re redoing our gas lines. We call them for everything because they’re so trustworthy and do the job right for an excellent price.
Mission Plumbing came out and charged me approximately $700 to repair a burst copper pipe that was in an open area of my basement. The same pipe then burst again. I get it, cold weather can cause pipes to burst. However I was extremely surprised when I called Mission Plumbing and they wanted to charge me a diagnostic fee just to come out and look at it. Instead I got bids from four other plumbers that did not charge a diagnostic fee. All four stated the repair would normally be around $200 however they would have to charge around $500 to fix the prior incorrectly done work of Mission Plumbing. Specifically Mission Plumbing apparently charged me $700 to replace a horizontal open two foot line of copper piping. Mission Plumbing used 3/4 inch pipe when it should have been an inch and also used sharkbites instead of PEX. In order to fix the current issue the 3/4 inch pipe had to again be removed an replaced with the correct fittings. When I called Mission Plumbing to advise them of this issue, the receptionist insinuated this was my fault for allowing other plumbers to touch the pipes when they came out to do bids and decided to start an argument with me over Mission Plumbing's potential liability. Rude, unprofessional and apparently not good at their jobs.
The HVAC Technician, Tito, is one of the most professional service people we have had in 25 years of home ownership. We appreciate his depth of knowledge and how easily and readily he explains what’s going on and our options.
Tamara Blasi
8 months ago
I had three of you men out to my house. They all did an excellent job in helping with a gas leak, quoting a new air conditioner and doing our scheduled maintenance. They also went far above and beyond their job by showing me such kindness and compassion as I had just learned of a death in my family. They were a brightness in my day and I truly appreciate their kind words. They deserve lunches for a week in my opinion. Their names are Gage Weatherly, Tito Brignoni and Craig Vedder. Thank you
Jordan and Zach are the reason I use Mission, their work is quality and they are beyond professional. Low pressure sales and straight forward explanations. If I need a plumber again I hope Mission sends them.
william sharp
2 months ago
Gage did a excellent job. He was very professional and on time. he explain everything he was doing. Thanks Gage . Will use the company again.
Matt and Samantha
2 months ago
Nate and Stephen were amazing. They helped on the price and got us fixed up and running quickly. Mission plumbing heating and cooling never lets us down the the quality of work and amazing customer service. We always recommend them to everyone we know.
Another awesome experience with Mission PHC today. Nate was super friendly, professional, and did a great job for us. Our job turned out to be a little more than he expected but he handled it with no issues. I’m sure sometime in the future we will call Mission PHC back again and have another great experience.
Gary and Cody were very professional and did a great job, would highly recommend them.
Carla Ingraham
4 months ago
They plumbed our house and did a great job. Special shout out to the office staff and also to Mike, Jason & Patrick!
Pamela Palermo
a month ago
He was very helpful, thorough, and made sure I understood no was comfortable with the repair and financing.
Kathy Crowder
2 months ago
Gabe did a great job. Was thorough with his inspection and took his time. Explained everything.
First off Nate was excellent, professional, courteous, all that you could want out of technician to do your water heater repair! That was the great stuff. Now for the not so good stuff, problem was the gas controller the electrical component that allows pilot to be lit, kicks on the main burner to heat water up was bad. This is a component under warranty and a new one was installed, and that fixed the problem. The not so good or actually bad stuff is that this under warranty service cost me a WHOPPING $465.00. Yes that's exactly what I said, WIW $465.00 labor for warranty service. And actual labor could not have been over an hour! OUCH BE CAREFUL ABOUT MISSIONS PRICING!!!!!!
Roxanne Sturgeon
11 months ago
We use Mission for our maintenance program but they also work on our iComfort thermostat issues. Respond quickly, tech has always been beyond helpful and courteous. Would recommend.
Thelma Werner
3 months ago
They repaired a main water line . Professional staff with competitive bid . Hard workers with commitment to do a good job ! Would use Mission Plumbing Heating and Cooling again . Patrick Shelor we appreciate you .
Steve Graboski
10 months ago
Had my furnace maintenance and tech did courtesy check on expansion tank. Found it was bad and needed to be replaced. They were able return next day to replace. Great service.
Jacquie Reynolds
4 years ago
Mike came to check out my problem- I needed a new water heater- he took out old ones( I had two) and installed new one in about 2 1/2 hours. Didn’t expect to get work done today but he took excellent care of me. Very friendly and professional attitude . Did a great job of cleaning up after he was finished. Explained in detail the new unit.Very satisfied with my experience and would and will recommend him to anyone needing a plumber.
Donald Groover
7 months ago
Mission was fast to respond and the technician was knowledgeable and thorough in his communications. Work area was clean when he left. I would use Mission and this technician again.
Carlos Florez
6 months ago
Once again, Austin (and team) provided excellent service! He kept searching until he found the most obscure issue. Even then, he consulted with peers to make sure he was right. And he was! Excellent job.
Hire more folks like Austin!
Richard Ruhe
2 months ago
Blown capacitor. Quick diagnosis. Quick replacement install. Good to go. Good service.
Can't thank Mike enough for fixing the AC in this heat we're having. Prompt, great personality, got right to work. House has already cooled down immensely.
Johanna Grisolia
4 days ago
Mission Plumbing assisted me when I had a sewer backup flood in my basement 3 years ago and I vowed I wouldn't use any other plumbing service. Today, Chris Denmark performed a thorough test of my ACNot only was he pleasant to deal with, he was very efficient and extremely knowledgeable!! I highly recommend this company!!!
Teresa Torrence
2 months ago
Mission plumbing was on time and did quality work. They were very nice to work with and did a great job.
Mission Heating & Cooling - Bryan S. and Eric J. installed my new Air Conditioner and Furnace. Excellent install - the system works great. they also had to reconfigure some duct-work - outstanding job. I'd highly recommend Mission Plumbing, Heating & Cooling for new systems. These guys are highly experienced, knowledgeable, helpful and real heating and cooling pros. The price was right and the install was excellent.
Chris did a wonderful job. Communicated when he would be here, explained what he was fixing, and was very friendly and knowledgeable.
Excellent and professional service by Corky and Tito. MPH&C is my one source for plumbing & HVAC needs.
Connie Clair
2 months ago
Nate Reece was very professional and worked quickly to replace a toilet flush valve and flapper for us. Cost was reasonable as well. Will definitely use this company's services again.
Connie Clair
Nicole' Stockdale
9 months ago
Mission PHC contacted me to arrange an appointment for a routine fall maintenance on my furnace. They called to confirm 2 days before the set date and before arrival. I had another appointment run an hour over the day of and they easily shifted me to a later time the same day. The technician that came was friendly, professional and offered tips for filter use. I will look for them in Spring for me AC tuneup as well! Thank you.
I truly feel like I can trust Mission Plumbing Heating/Cooling. My water heater broke and they got someone out right away. The woman I spoke with on the phone was very friendly & helpful! Kenton came out ASAP to see what’s going on, it needed to be replaced & he was able to do it right then & there! He was extremely helpful, informative, and got the job done in a timely manner. He answered all my questions and was very kind & knowledgeable!! 10/10 for Kenton:)
AC went out over 4th of July weekend. They showed up earlier than expected and had my AC up and running again within an hour of arrival. Very professional, answered questions and made great recommendations. Would definitely recommend!!
Maren McClellan
4 years ago
Mission Plumbing Heating & Cooling always does an incredible job! Steven came out to my home and did an excellent job and was extremely thorough. He was also very patient with all my questions and very helpful. Thank you for treating my home like it was yours.
I’ve had Mission service my system since they installed it as part of my new build! They’ve been great.I appreciate their ongoing commitment to quality maintenance! Good to know we can count on them, especially for people who have stayed loyal for 15 years.
Service Man was professional and quickly did his job with my best interests in mind. Please buy him lunch for me.
Geoffrey Shepard
2 weeks ago
Gabe did a great job. 1 hour from calling to fixing my AC unit. He was friendly and talked me through what happened. He also gave some tips on how to help my system run better.
I called Mission PHC after hours for an A/C that wasn't working properly. It was just blowing out hot air. Austin Ingram showed up. He was very professional, very courteous, and worked hard to find the problem. Austin found that although the A/C was on at the thermostat, the heat was also running simultaneously. Austin found the wire that ran from the thermostat to the HVAC system was bad somewhere. He disconnected the heat portion of the unit so the A/C would start cooling down the residence (it was 90 degrees by this point) since he needed to come back a few days later to run a new wire in the attic. But the A/C was on and working well. Austin then came back a few days later and ran a new wire, tested the system, and everything worked perfect (heat and A/C). Austin worked hard to isolate the problem, fixed the problem, and did it all with a smile on his face. Great asset to Mission PHC. Thank you!
Kelly Heavener
a month ago
We called late in a Friday evening on the hottest day of the summer so far and someone was able to come out that night. The technician, Chris Herriott was so polite and thorough and gave us good advice for going forward. We have had extremely positive experiences each time with Mission and Chris was exceptional.
Miguel Bustamante
a year ago
My compressor unit is couple years old and recently started rattling. My problem was a non-emergency and they gave me an appointment for the next afternoon. The technician actually was three hours early which worked out great. Mission tech was very friendly while listening to my concerns. He assess the problem when he entered the house offered to put on booties. Diagnose the problem as being a bearing or a bushing loose in the compressor. Let me know that as long as the unit was correctly registered the part would be under warranty and I would just have to pay for labor. I have to head to hold off for now as The unit is cooling well.
Mark Valentine
3 months ago
Luis De La Garza was amazing as our plumbing technician. He helped us with multiple hose bibs/spigots on our home. He was professional, communicative, respecful and overall a joy to work with. Thank you Mission PHC and especially thank you Luis!
Victoria Kuklenski
2 weeks ago
Tio was very professional and knew exactly what to do and was quick in taking care of my problems.
We needed to have a plumber come out and provide service for a while. The headache of who do you call and who is going to get the job done right at a fair price had me keep putting this off. As the issues with our plumbing became worse I was forced to start calling around. I found that most plumbers in the area have pretty high service call rates between $80 to over $100 just for them to show up. Mixed with I didn’t know what kind of plumbing issue and cost I was going to experience I was already feeling overwhelmed. When we called Mission PH&C it was a great experience right from the start. A very friendly lady answered who was nice and helpful. Service fee to come out was $49.99 which would be waved with any repairs they do and this was on a Saturday with no extra charge to come out on a weekend. The service tech we got was Collin D. who came within 30 minutes of us calling. He was very helpful, knowledgeable and was able to put any concerns to rest. Repairs got done at a fair price and we felt great that we called Mission. I’m even thinking about dropping my current HVAC company, not because they did anything wrong, but because of our experience with Mission was great. Thanks guys!
Cheryl Johnson
2 weeks ago
We had a plumbing leak and Luis completed the work very professionally.I am impressed with this company they treat you as a person in today’s world that is rare thank you Mission plumbing heating and cooling!
Collin Dorrian did a very good job of clearing kitchen piping and installing plastic pipline (old pipes were iron that was oxidizing). He didn't waste anytime getting the job done. He answered all of my questions and helped me to set up payment plan with another financial/customer rep on the line--the other rep was very helpful also. Please give Collin a great lunch--he certainly earned it. Kudos, Collin!
Mario Oliveira Jr.
3 months ago
Unclog sink. Collin was very efficient and professional. Did the service in a clean manner and very quickly. Save me a lot of time and money. Excellent professional.
John arrived on time and diagnosed several solutions to a loud compfessor. He ordered parts and has already arranged the return visit to install the parts.
Chris Stephan
2 years ago
Awesome company to work with. Quote process was very detailed and hassle free. Install guys were very professional, their work looks great and a nice clean install for both the furnace and AC. Put down drop cloths and cleaned up before they left. Highly recommended!
Mallorie Moore
a year ago
Had originally called another company and waited all day for them to come and then they cancelled on me last minute. I then called Mission Plumbing, Heating and Cooling and they immediately got us on the schedule for the next morning and were on time, communicative and professional. They saved me during on of the hottest days and I have been referring them to everyone I know!
Went great..Tito and his partner were very polite!
davidandkristy stallings
a year ago
Install of new kitchen faucet and disposal. The young man did a fine job but the price the company charged was outrageously high. Hourly shop charge was over $300 per hour. I was stuck due to my time constraints otherwise I would have shopped around more.
Eric Kennedy
2 months ago
We just got a new AC/Furnace and Christian Hutsell did a great job hooking it up. He was very fast, very nice, and very knowledgeable. 10/10
Ginger Gasper
3 months ago
Called Mission PHC for a plumbing issue. Ricardo was friendly, professional, knowledgeable and on time. He addressed and resolved the problem right away and cleaned up when he was done! Always have great service when I call Mission PHC!
Collin Dorrian was thorough, tidy, and quick. Service the way service should be done.
Kelsey O'Sullivan
4 months ago
Mission PHC was responsive and quick when I called about my water heater going out. They came out to give me a bid within the same day. Then came out the next business day to install a new water heater for me. My tech, Nate, was kind, friendly, patient, and did a great job!
Deveney Shea
3 months ago
Did nice job replacing water faucet - just charged way too much. Will shop around before using your biz next time.
Chantilly Lovelace
3 months ago
Got whole 1910 house plumbing done in 2 days, retrofitting and removing pipes with less demolition than expected. Sent extra crew over whose original job cancelled. Cleaned up after themselves quite well. They got enough done on day 1 so we had a working toilet and a working sink, no need for a hotel room. Recommended them to one person already.
Patrick Loftus
2 months ago
They were great. Polite, professional and personable.
Needed help getting AC up and running after transformer burned it out. I called and someone was able to come out a few hours later. Seth was friendly and prompt and professional. Would use again and would recommend.
Deborah Altenhofen
a month ago
Blazing hot day & the A/C wasn’t working properly. They had a tech out here within a couple of hours. He was great! Got us fixed up pronto, it was just a small problem. Thank you, Tito, for getting us operational again ! Ten stars !
They’ve worked on some plumbing issues we have had as well as installation of a new AC/furnace. They are great!
Gabe with Mission Plumbing Heating and Cooling did a great job and explained everything to me I had questions about. My AC works great now.
Bridget Havey
a month ago
Jazper Caldwell was our tech and he was very thorough and knowledgeable. We bought the plan and would be happy to have Jazper as our assigned tech!
Caroline Hamera Menges
a month ago
We've been using Mission Plumbing, Heating and Cooling since we bought our house and with every interaction we've had, they have been extremely professional, courteous, and efficient. They always walk us through everything they did and any next steps they'd recommend without ever being pushy. I'd highly recommend them for any HVAC needs you have!
I liked the fact that he called me and was on time. Patrick and Zachary was very professional the team done a good job. Patrick went over prices with me before they started the work. Opened up my drain and got it. Made sure that my water was going through the sewer line with no problems.
Claire Engel
3 months ago
I called this company about emergency plumbing issues I'm having. I thoroughly described the situation, and they assured me they could help me tonight.The plumber gets here and has no idea what's going on. None of the notes were passed on, clearly. He said he couldn't do anything because there was standing water in the basement (which I had told the people on the phone more than once) and then charged me $49 for doing literally nothing but wasting my time.Will never go near this company again.
Carrie Cackler
4 months ago
He arrived quickly and resolved the problem quickly.
Was respectful of the property.
Overall, Mission has been wonderfully professional and great to work with over the past couple years as a home owner.I have worked with Brandon F. for the past year and he “ups the ante” even further with great explanations of my system and professionalism. He is easy to work with and will definitely continue to recommend he serves my home in the future.
Paul Jorgensen
7 months ago
Our house is midcentury modern and all heating and cooling is handled by Mitsubishi Mr. Slim wall units connected through a routing box. It is an unusual system. Mission is one of the few knowledgeable local contractors that can deal with this system. We had issues which were correctly diagnosed and repaired. The age of the system made it questionable whether we should keep or replace the outdoor condenser. Discussion with knowledgeable technician gave me the choice. I chose to replace it. Price was acceptable, installation was timely and urgent due to health reasons. Very good folks. I trust these people and like everyone who has worked on our equipment.
Gary and his team were very professional. They arrived on time and performed their task flawlessly. They didn't do guess work, but ensured everything was completed as should be even down to the wiring of the thermostat. Great team and excellent work.
Mike was thorough, determined the problem, advised me what the problem was and gave me the cost of the replacement and the total cost of his visit. Once I made the decision to go ahead he promptly replaced the broken part.He then explained the potential future problems and the need for replacement.We are always satisfied and pleased with Mission Plumbing and Heating.
Everyone involved was fantastic. They were prompt in coming out to complete a bid, arrived early in the morning and worked hard on completing the jobs in our house, and we’re always considerate of our time and our needs. Wonderful service, I would highly recommend!
Kathy Greenamyre
6 years ago
My basement flooded and ruined my water heater. Mission Plumbing Heating & Cooling was great! Roseanne in their office was my first point of contact. Very friendly and professional and immediately got to work to find the right size heater for my small basement, and scheduled the crew for the following day. They installed a new water heater at a reasonable price. Jim the installer was professional, friendly, competent and had the job completed in just under 2 hours. He had an assistant with him and, unfortunately, I did not catch his name. But he was also very good. This was my first time using this company and I will use them again should the need arise, and I highly recommend them!
janet hartley
3 months ago
Replaced 3 hole faucet and cut off valves in bathroom. Knowledge, very courteous. Buy him lunch every day! JH
Kenton was friendly, clear about what he would need to do, careful, and clean
Darrick Bronson
3 years ago
Very nice, professional, knowledgeable and attentive guys during the furnace and AC install. Also 40% less expensive than another large company in the area and still provided top notch highly rated furnace and AC with 10 year warranty. Im very satisfied and glad i contacted Mission Plumbing Heating and Cooling before going with other company!
Lance Strawn
8 months ago
Needed a new flue from the furnace on a rental property and they did an EXCELLENT JOB. It was an old furnace but they serviced it, AND made a special flue to fit the old space leading from the house to outdoors, and sealed it tight. I will keep Mission on my Rolodex for any service I may need in the future!
Tito was efficient and answered my questions about future service. I really like how thoughtful this company is about keeping my house clean while they work.
Norman Stubbendeck
a month ago
Service was great, scheduling was a disaster. Gabe the was outstanding.
This was a very good experience. Luis was gentleman, he wore booties and a mask. He was efficient and very through explaining the problem and what was needed for repair. In the future, I'd like to have him do my maintenance.
Clay Denebeim
a month ago
We are very happy with Collin's service and friendliness.
Joseph McCabe
4 months ago
Mission Plumbing is very easy to work with and their staff are so skilled.
I appreciate the work Ricardo did replacing my exterior facet. His work was efficient and professional. I was made aware of charges prior to the work being done and he provided additional information regarding the maintenance of my new facet.
Brandon Wing
4 months ago
The team at Mission PHC was very helpful and informative throughout the process of replacing the main water line for me. They were friendly and ready to answer any questions I had. With good planning and prep, the job took about half of a day. Impressed all around with my experience.
I want to give a 12 star review for my installers Tom & Jacob, as well as salesman Corky!!These guys all went above & beyond, getting me heat after my 40 year old furnace up & died.After the technician Tito had come & pronounced the old one too unsafe to repair, I was able to get financing with Mary at Mission's offices by phone, & the guys were here next AM.Corky also brought me a pair of their space heaters to keep myself & Benji the dog warm overnight. That was great.....These people are all good & kind, I highly recommend them! Ray Lynch, in KCKs
Great service as usual with Mission. Gabe the technician did a thorough inspection. We are ready for summer heat.
I have used Mission PHC a few times now and every time have been very pleased with their service. Today, the work done by Tito Brignoni was no exception. His customer service was excellent and he was very professional. I would highly recommend him and will use Mission PHC again when service is needed. Thank you Tito!
Sherri Reynolds
5 years ago
Everyone I spoke with from Mission Plumbing, Heating and cooling were extremely kind and knowledgeable. Their prices were very reasonable and they got me scheduled right away to get the work I needed done. The young men that came out and did the work were on time, kind and professional. They did a fantastic job. I would highly recommend them to everyone I know.
We’ve needed a new AC and Furnace for years but what we had was always good enough. I’m also someone who has done most of the work on my house by myself. So trusting someone to come in and do such a huge project for a substantial amount of money was nerve-racking.I got three estimates and one of the reasons I went with Mission was due to the professionalism of their estimate process. A man name Craig came into my house took numerous pictures spent significant time in the crawlspace, drawing and measuring exactly what they would need to do. None of the other two companies did that they looked at it and then sent me an estimate.All three estimates were fairly comparable in amounts and what we would be getting. Mission did a little better and what they could offer in the mid range. Both Craig and the office manager were very responsive and set up our install in very short order.The day of the installation they arrived on time and worked constantly until they were done. It took the better part of 8 to 9 hours. Then the installer took the time to show me how everything works, what changes are necessary in the winter versus the summer, and even fixed a light fixture in the crawl space that had been busted for years! I believe his name was Steven.Everyone I interacted with at Mission was professional, courteous, honest, and seemed genuinely glad to be providing the service to me.I would recommend them to anyone looking to have any HVAC work done.
Britt Wicklund
3 months ago
Very smooth installation and everything was left clean after they were finished. Extremely professional operation.
Jessica Morris
a month ago
Overall, my experience was great! Everyone who came out was amazing and super knowledgeable. They were able to explain everything very nicely and took the time to answer any questions I had no matter what they were. From start to finish the whole process was straightforward and painless. Patrick was awesome. He took the time to come out and check out my old system and gave me a detailed outline of what would work best for my home. Lastly, shout out to the guys who actually came out to install my new system. Gary, Corey, Brian and Trevor, you guys rock!!
The service person, Chris was very fast, and told me about the condition of my A/C after he was done with the inspect.
My techs were Kevin and Christian Hutsell, they did a complete hvac replacement, inside and out,, very good, quick, and knowledgeable about everything, would highly recommend
The gentlemen who came from Mission PHC to snake and scope a clogged line were friendly, courteous, and capable. They took extra time to make sure that I knew what was happening and what my options were. They also made sure that everything was done well before they left. They did not try to force me into extra services, but they did let me know what my options were and what my priorities should be. I am glad that I had them come out.
Denise Cansler
3 months ago
Mini-split not working needed blower motor & rotor bar Cleaned of debris. Had to order blower motor from Diakin in Texas. Installed, very complicated Diakin unit to work on but with help of Bill, Chris Herriott successfully has it running again. Very pleased .. friendly professional servicemen. Advised me on 2 outside Older units to prepare for summer.Returned to diagnosis further (heating) issues..did some checking & called in another diagnosis. While waiting to talk with warranty checked 2 other units & said are OK for Old units for now & hosed out both.
Ricardo Terrell was our tech. Very professional and worked fast. Great experience.
Jacob and the rest of the team were great. Each one knew their job and they were both efficient and clean at completing their work. Mission PHC provided two expert teams, each with a different task. They were friendly and professional. Thanks to Jacob and Mission PHC for a job well done.Gabe Woessner did our spring tuneup for the A/C. No issues found. Very professional and courteous. He’s a keeper!
Randy Halvorson
7 months ago
The plumbing service by Mission Plumbing was excellent! Their prompt response and quality service was greatly appreciated! Their technicians were efficient, friendly, and professional! Thank you, Mission Plumbing!
Kaitlin Tilley
4 months ago
Luis did an amazing job! I will definitely be calling back if I have any more issues.
Dustyn Steinhorst
a year ago
We had a great experience starting with Tito Who came to our home to service our air-conditioning unit. We decided to go ahead and upgrade both our furnace and air conditioner with Mission plumbing heating and cooling. The installation process done by Dave,Tom and Gary was seamless. What impressed me most about the installation team that we discussed the process thoroughly making all parties happy
Brian Stuckey
2 months ago
After dealing with a different company for weeks trying to diagnose and get replacement parts for our Furnace, it died on a Friday morning before a holiday weekend. Fed up with the progress with the original company, I called Mission and Chris Herriott was out at our house within a couple hours. Chris found the replacement part located in the city and went personally to retrieve it. Upon replacing, he tested and recommended that we consider a furnace replacement as this would be a short term fix and we'd continue to spend money and have problems. Not the news we wanted, but appreciated Chris' honesty and professional opinion. He was great!Patrick O'Brien was out to help price various options for our furnace and appreciated his timeliness, professionalism and walking through a variety of options. We agreed on a replament unit and our previous service call was credited as part of our overall price!We had Jim Hutsell and Trevor Bobbitt out to replace our Furnace and A/C within a week and they were great. Very professional and got us up and running within a day. Much appreciated!While Jim and Trevor were replacing our furnace they discovered an unrelated plumbing leak. They called back to the office an Luis De La Garza was headed our way in less than an hour! Luis was courteous and professional and explained the issues and took pictures of the problem and the repair.I would strongly recommend them to anyone and will plan to use Mission in the future for all of our pluming and HVAC needs!
Michelle Foutch
3 months ago
Service tech Gabe Woessner did a great job servicing my HVAC system!
Gabe was very knowledgeable and professional. He did a great job at repairing my air conditioning. He replaced the capacitor which had been installed upside down due to short wires. He corrected the length of the wires and installed the capacitor right side up. He tested several other things on the air conditioner and added some refrigerant. I had just had a check up two weeks prior, and that technician had not been nearly as thorough as Gabe. Thank you, Gabe!!
I’m so sorry I don’t know correct spelling of Service Technician, I believe it was Ligell? He was very polite. He called to make sure it was ok to head my way. Very friendly when he came to the door, answered all my questions and had a lovely smile and personality. He knew is job well and was professional!!
Robert Setterburg
6 months ago
Thanks Mission PHC for another great job!A special thanks to Corky Williams for guiding us throughthe selection of our new “hybrid” heating and cooling system.I’m still amazed with the clean installation that Gary’s team of installers produced in one day. Thanks to Jim for his help in integrating our fresh air system.The system is a real dream come true..Not many companies can produce service like yours!!Robert
Jacob Bateson
4 years ago
I called to schedule an appointment because my thermostat was failing on a system that was installed by Mission. A technician was sent out and agreed within minutes that the thermostat needed to be replaced, but that they don't carry them on the truck.I was charged $149 for the visit/diagnostic. Replacing the thermostat was going to be $900. Having installed the system, I wish they would have told me the costs of the visit and the part when I scheduled the appointment, otherwise I never would have had them out.The technician, Mike, was a good guy, just a bad situation.
Bethanie Burandt
a month ago
Seth was so kind and informative. You found a great employee!
Brian Truxaw
8 months ago
I live in Shawnee, KS and was trying to find a good HVAC service company to use. I came across Mission Plumbing Heating and Cooling. They have been very professional, Prompt, Integral, and Kind. I am so thankful for this company. I would recommend to anyone in need of a plumber or HVAC service.
VinceDebbie Martini
2 years ago
We were pleased with the professionalism of Nate and Kevin. They arrived on time and diligently worked on our two plumbing needs. They were thoughtful and kind to take the time to explain instructions and answer our questions. We love Mission P H & C!
Jeff the welder
a year ago
Tech came to my home before a birthday party to repair my ac blower unit. Was extremely professional, fast, and honest about our system. Did a quick service to get it running for the party and to hold off the major repairs for the future. Great guy. Awesome service. Highly recommended.
Lucas Tickles
5 years ago
Pat M came to my home for a consultation after my AC unit quit. He was very through in his inspection. He provided me with options for financing, made recommendations, and made the process easy and quick. Josh C, Bryan S, and a helper did an excellent job of replacing our old AC unit and installing a new whole house humidifier. They worked efficiently together and it was obvious they were very experienced and professional in their craft. All 3 were very friendly and did an excellent job of communicating what they were doing, why, and ensured I knew how to operate and maintain the system in the future. Not only does the systems work great it also looks professionally installed. First class work from first class people. Great job to them and the Mission team as a whole.
Travis Stoner
4 months ago
Dustin Thornton was very professional and helpful. He made appropriate recommendations and explains the service very well.
I'm a new homeowner and just learning about all the maintenance things. Tito came and did a tune up and was very honest about what he observed and provided tips. Mission had a deal for $49 which is nothing for a good system checking and cleaning!
Gage could not have been nicer or more helpful today! We found ourselves with an emergency and the response time was almost immediate and he will finish our job first thing tomorrow morning!
Tito Brignoni provided excellent service. Please buy him lunch for me.
Chris Cahill
8 months ago
Phenomenal company. Always professional, reasonable, and kind. They value customer service over anything else and it shows. The same can not be said about their competitors.
Amanda Hadley Allen
4 months ago
I’ve used Mission PHC three times now, and they are always a pleasure to work with! Plumbing and HVAC issues are not fun, but they make it as painless as possible. Their pricing is reasonable and they never try to hard-sell me. Most recently, Tito came to check our duct work and was super thorough and professional!
After a series of expensive repairs over the past few years, we decided it was time to replace our old Trane furnace. We received bids from two local firms and picked Mission as the bid was more comprehensive at a slightly lower price. Chad came on Monday afternoon to bid the job and the crew arrived early Wednesday morning to complete the installation. Rob and Gabe were both very professional and finished the entire job in 5 hours. We are impressed and would definitely recommend Mission!
Jordan .Hopper
2 months ago
Needed a part replaced in our mater bathroom shower and earlier this year we needed our water main looked at. Both times we had the pleasure of working with Collin Dorrian. He has always been professional and courteous. I highly recommend Mission PHC for the work that Collin has done!
Jim and Dave had complete knowledge of HVAC system and help me understand stuff while installing my new AC.
Harrison Todd
5 months ago
After our thermostat failed, we weren't able to use our HVAC system. Chris and Corky were able to come out to help us the same day, and they were incredibly knowledgeable, resourceful, and helpful. Chris was able to get us back up and running, while Corky was able to fill us in on our HVAC options going forward. We've been receiving service from Mission PHC for a few years now, and are consistently impressed with their service.
Steve Hegstrom
a month ago
Nate came out the same day we had the leaky faucet drip. He did a very neat job and found another problem he found that we were unaware of and explained other details about our problem. He fixed everything correctly and skillfully. I call him Nate the Great.
Patrick was courteous and extremely helpful. Mission Hearimf and Plumbing met our need in an expedient and professional manner. Five stars plus!
We had a rattling sound coming from our furnace and so we called this company to come check it out. They charge a $49 trip charge which they said would go toward any repairs. After discovering that the sound was actually just a flex pipe rattling against part of the furnace, they simply wrapped that pipe and then charged us with a “diagnostic fee” of $80 saying that the $49 wouldn’t go toward that since it was a different fee but we were not made aware of this fee until after the fact. When prices are going up left and right due to inflation, fees like this don’t make me excited to work with you. The fees weren’t made clear and it basically feels like we just paid $129 for nothing. We won’t be using this company again.
Susana Rodriguez-Esler
a month ago
Dustin came out on a Saturday and was able to diagnose and fix our AC.
Quick response. Carl was very professional, friendly and understanding. I really appreciate the fact that I am provided the name of the person to be expected to show up for the repair. Also very appreciative of the quick response with an estimate
Gloria Hoffman
3 years ago
Our very old hot water heater finally bit the dust. Mission offered a great product at a great price. Mike C. was the master plumber assigned to replace it. I absolutely could not be more satisfied. He called ahead with an ETA, arrived on time, was extremely professional, courteous and efficient, and he thoroughly answered all of my questions. The job was completed beyond expectations, as he replaced some of the pipes that were old and even repaired my main shut off. It's obvious he takes pride in what he does. We have used Mission for multiple jobs both large and small, and it's their exceptional customer service that ensures they will be our only call in the future.
Kenton was very helpful with the situation we had at hand. We both learned more about the Apec water system. He is definitely worth buying lunch for.
David Emerick
3 years ago
Jeff and Ryan did an excellent job on the winter tune up. Jeff has been our tech for years doing our winter and spring tuneups and he always has done an excellent job. Ryan is an apprentice and the two of them make a great team. They are both very friendly and all the time working efficiently. Great job!
Erin Thibault
2 years ago
We had a horrible situation this weekend where our gas was shut off by the gas company due to a small gas leak which they could not find. I first called Adam who gave me advice over the phone and even called later that day to check on me when he could not help that day. They came first thing on Monday and fixed everything promptly and professionally. Kevin was extremely professional, straight forward and friendly. He did the work quickly and left everything as he found it. He wore shoe covers and even used a towel to wipe up the floor since it was snowing. I truly appreciate the service and would recommend to anyone.
Another positive experience with Mission PHC. I had water all around my furnace and water heaters this AM. I thought one of heaters was leaking. The technician came the same morning as my call and determined it was only a clogged drain tube. He quickly fixed the problem & gave me a few ideas on how to prevent in the future. We are very glad we used Mission PHC to replace our HVAC system a few years ago.
Started with a different company to fix my water heater. By no means were they bad, I was just looking for a 2nd opinion on a potential new heater. Tyler was able to see a minor problem at the beginning that ended up being the issue. Was able to fix it with a simple visit instead of an entire project. I am happy for the service that he and mission plumbing were able to provide as well as giving me multiple options for the future since I was interested in potentially getting a new water heater. Thanks you!
Nate is a special employee of yours. He installed a new faucet and sprayer in our kitchen sink. Such an honest, earnest, pleasant man who gave excellent advice and service. A+.
Donald Hartford
2 months ago
Thank you Tom and Corey for doing a great job replacing my old AC unit with a new one. You both were very courteous, professional and informative to any and all my questions. I appreciate that. You guys are awesome! Thank you so much!
David Beaulieu
a year ago
Sink was clogged. Plumber came out and fixed it but sink was backed up a few days later. I called and they came out again and really, really fixed it. Plumber explained the issue (clogged main), which explained why it backed up twice in a week. I appreciate that they came out without question and so quickly. Both plumbers were great. Great service.
They were fantastic. They did not know if they could get out same day. They were able to. The tech called 30 minutes out. Showed up on the money thirty minutes later. Repaired the hvac and was quick in doing so. Great service and great techs.
Tyler Dearing was sent out immediately, to repair a fussy, leaking toilet. He was wonderful and stayed until it was working perfectly.
Thank you!
Came out when nobody else could or would. Was efficient yet very detailed in the work he did. Will call again! Chris was Very knowledgeable and friendly!
Shauna Slade-Booth
3 months ago
Collin Dorian changed out our pedestal sink in our bathroom. He was courteous, did a great job and left the site spotless. We got a quote from LBA that was almost three times the quote from Mission. I couldn’t recommend this company more! We switched to their maintenance program as well.
Richard Stroup
9 months ago
Luis De La Garza was our tech. Our old humidifier had not worked since our new hvac installation, and he spent a great deal of time figuring out the proper wiring so that our humidifier would work seamlessly as part of our new system. It even is controlled completely by our new thermostat now. I was so impressed by his knowledge and troubleshooting ability with a difficult problem to resolve. Luis is great and you guys came through again!
I usually do not leave reviews, but the level of service provided left an impression that I feel the need to share. My HVAC died and I had several companies come out for quotes to do a whole system replacement. This was the only company that I felt 100% they were not trying to play games.- Timely: They are the only company that set actual times. No time windows for 3-5 hours. They said noon, and they were there at noon. When the installers said they would be there at 8Am, they were there early ready to go at 8AM sharp.- Sales: At no point did I get pressured into the premium tier of equipment. There was no hard upsell. I stated I was on a budget and the sales rep (Chad) gave me a good/better/best scenario and was very much willing to explain the value behind each part of the cost. Also, very responsive.- Costs: They balance value and cost almost perfectly. we all fear The Binder as part of the sales pitch, but they were the only company that was like, Here is good, better, and best. This is the cost installed, here are the options, none of them are required, but here is the value they provide should you go that route. everything is laid out for the laymen, so that they can understand the bids aren't some arbitrary number.- Service: I will be the first to admit I am nosey and am generally curious of all trades. These guys had no problem with me observing and asking questions about their work. At no point did I get bad vibes and would have felt perfectly fine running to get lunch or something while they were working. the quality of their work is top notch in my opinion.After being burned by contractors and other repair companies, this is the first company in a long time that I would actively recommend to people based on my experiences. I cant speak to their plumbing work, but it is my intention to use them for that and will write a separate review once that service is rendered. 10/10, will use again.
When your looking for plumbing work or any kind of home renovating, the process is never what anybody looks forward to, only the beautiful end result. But I will say everyone at Mission Plumbing and especially Mike has not only made every plumbing experience extremely positive and easy, but also genuinely enjoyable! I endlessly appreciate the knowledge and expertise Mike brought to the project, as well as his general kindness and sweetness throughout.Always an absolute delight to talk with Mike, I look forward to working with him on many more projects. His presence is definitely a contributing factor to the fact that everyone highly recommends Mission. They simply do things right!
Both of our techs (Tito & Luis) were great. Super friendly and very knowledgeable. Our heating went out and they were able to diagnose and fix the issue. They also took the time to explain everything. Even went above and beyond to clean out our humidifier system which wasn't working. Definitely would recommend Mission Plumbing Heating & Cooling. It was easy to set a same day appointment and the pricing is reasonable.
My mid-1970's house had cast iron pipes throughout, and they were starting to cause a lot of drainage issues. I contacted Mission PHC based on the recommendations of a few friends, who said they have used the business for years and completely trust them.The first Mission PHC employee, Tyler Dearing, performed a thorough inspection and explained what happens as cast iron pipes age, and suggested that he bring Jordon King in to scope to assess the extent of the blockage.After consultation with Tyler and Jordon, we decided that all above ground pipes would be replaced with PVC and Jordon would attempt to clean a 6ft section of underground pipe that connected to the main line. The main line had some service over the years and is still in good shape.The 6ft underground section ended up having to be replaced, and with all of the effort the plumbers were here 2 full work days. I can't say enough how hard-working, knowledgeable, friendly and unobtrusive everyone was. Anytime something unexpected arose, Tyler would consult with me. Otherwise, other than noise that can't be helped, I was able to work at my job without interruption.There were 2 other plumbers whose names I can't remember, but I want to make sure that thanks is given to them too. This was an expense I wasn't really expecting, but it's nice to know that I will now have peace of mind.
Mike S. not only repaired and cleaned my heating system, but he took the time to explain how my system operated and compared that to how my a/c system will operate in the summer months. A year ago in a different house that I was putting on the market at the time, Mission PHC saved me from buying a whole new HVAC system by finding what the real problem was when the HVAC company I had used in prior years was determined to sell me a whole new system regardless of the fact I was putting the house on the market. These guys are legit and it's a relief to know there are still reliable and honest businesses who want to take care of their customers. I give them a far better rating that just the five stars.
Janice Benjamin
2 months ago
Zach W. diagnosed and repaired the plumbing issue in our bath tub promptly and clearly communicated with me . Will definitely call Mission PHC again
These guys were thorough! The sales rep thought through some of the potential problems I would have with an HVAC upgrade, but the recommended unit looks great now after their day-long install. They overhauled my coolant lines with larger tubing as well and ran them professionally through the garage under tight constraints. Now I have good air conditioning and a modern heating unit! I'm very grateful!
Robert Redmond
a month ago
Seth McClain was out for our spring tuneup and got us all up to date. He found a couple items that needed addressing so big problems don't happen down the line. He did a great job!
Fred Granville
2 months ago
Mike Carter and Gage Weatherly came to our house to fix a number of plumbing issues and install new faucets and shower heads. They also did some work on a toilet. The guys were great to work with and did an excellent job. We highly recommend them and their company, Mission Heating and Cooling.
Jeannie Wearing
2 weeks ago
You never want your air to go out in the middle of the night on the hottest day of the year, but Missions easy online booking meant we had an apt the next day. It was a 2pm arrival time and Seth was early! He quickly diagnosed the problem and fixed it. He went above and beyond. He even noticed our ceiling fan was on winter settings, not summer. Such an impressive young man. We're so grateful for such quality service!
Brian Israel
3 months ago
I don’t have enough good things to say about Chris H at Mission. He patiently worked with me through a problem and went above and beyond what was expected. He is a great representation of this company and would recommend him again and again.
We had a toilet replaced and a shower faucet repaired. Nick was on time, professional, and courteous while completing the work. We would highly recommend him and Mission. The cost was very reasonable as well.
Patrick installed a water heater, water line to my refrigerator and capped off a gas line. He was personable and very informative!
Sandra Hogenson
2 months ago
Clogged pipe. Ricardo Terrell took the time to snake the pipe all the way down to make sure it was completely cleared out and got me back on track. Totally polite and professional, really enjoyed meeting him, would love to have him take care of all my plumbing issues!
Bob Kulphong
10 months ago
Had Mission install new HVAC system 6/25/22 at my home in OPKS. Found out from neighbors that city of OP was inspecting their new HVAC systems. Called Mission customer service, 9/16/22 to find out why my HVAC was not being inspected. Was told OP permit was not pulled by Mission but not an exact reason why it did not other than salesman should have handled it prior to install. Was told they could apply for permit retroactively and city of OP would come inspect. I agreed for them to do this and Mission said they would pull permit and pay the $50 permit fee. On 9/19/22, tech came out to install locking caps on outside condenser and said they were needed to pass inspection. Tech said locking caps help prevent freon theft/possibly people huffing freon. Asked Tech why this would not have been done at original install, was told if the salesman does not write up in the sales order, it is not done. Also said it is the salesman's job to handle the permit. Called the salesman who said that inside staff should be handling permit not him, that company is not trying to avoid permit fees/city inspections, tech installers should know to install locking caps on all sales jobs w/o him writing it in order, and that he would talk to GM/staff to discuss the inconsistent communication. Waiting for proof OP permit was pulled then city inspection to be scheduled. Called city of OP and verified that permit is required for all HVAC replacements and that some HVAC companies are better than others in complying with OP regulations. FYI, Polestar and Neal Harris are the companies that neighbors used for their replacements and had OP permits pulled before installs.
donita beauchamp
3 months ago
Replaced exterior faucet that was dripping. The technician, Gage Weatherly, was awesome. He showed up same day, was super nice, explained the options, did a great job, and he even cleaned up all the mess.
We were very pleased with the responsiveness and professionalism of Mission Heating and Cooling. On one of the hottest days of the year, they were able to come within hours of our call. What a pleasant surprise. They diagnosed and fixed the issue quickly and reasonably. Will definitely use them again in the future and recommend them highly. Friendly and responsive to our needs. And a real live person answers the phone when you call. Score!
Lesa Childers
3 years ago
Jared did a great job with our furnace tune-up. He was honest, patient, and helpful as I asked a lot of questions about an unusual issue with our furnace. He did not in any way try to push us toward replacing the furnace or choosing the most expensive type of repair; he simply explained the problem in detail and recommended that I talk it over with my husband, who may want to do the repair himself. I always really appreciate it when a technician doesn't condescend or seem dismissive when I raise the possibility of doing the work ourselves. We also talked about the company's installation expertise with the type of system we may eventually buy, and he had some really helpful information. I like that Mission is a small company where the employees know other employees and the areas where they have particular expertise. I feel very confident about using them in the future.
Patricia Hunt
2 months ago
Zachary Willard opened the drain from the washing machine. He was very efficient, checked and double checked the success of his work, communicated clearly with me. I am completely satisfied with the experience.
Replaced both furnace systems with 99% units. A lot of work to change to these systems. Everyone (five techs) worked very hard and cleaned up. Explained system well. The salesman showed up for several hours also. Thanks for great job. New systems are working well.
Rebecca Pivonka
2 months ago
Dustin was prompt and professional. He explained his recommendations and was knowledgeable.
Nieman Point Center
a month ago
Mike was not clear about what it would cost and the process he needed to go through. He rushed us to make a decision on moving forward without giving us a chance for approval from management who was out of town. We wanted to wait a couple hours before moving forward but he said he would charge $75/hour. We went ahead for the service with an initial approximate cost of $800. The parts were purchased and replaced and it still did not work. He then said another part needed replacement. It would cost another $500, totaling over $1,300. We went ahead and approved it. After all that is said and done, it still did not work. He requested another $1,800 on top of everything to replace another part, a main board. This was above and beyond the initial cost and the results were none. We requested for a discount and itemized receipts. No discount was offered, no receipts were provided. No results. This was the worst experience. All they did was charge for every hour and every part with a loaded price. If there was a better estimate from the get go, giving a range of $500-$3000, given a clear process of what may need to be done if things didn't work as expected, to be more informative so a correct decision would have been made. They were unclear, unprofessional and just wanted to make a quick buck. We do not recommend this company's services to anyone.
Shirley Freeman
a month ago
Mission has replaced our hvac system in the past but this time it was plumbing issue which they fixed in a professional and timely manner.
Mike did a great job of assessing our problem and fixing it! As always, we are very pleased with Mission! We’ve been customers for the 18 years we’ve lived in KC.
craig whitney
2 months ago
Mike was terrific; clear, concise and very efficient. Just exactly what consumers of HVAC services want. Thanks Mission PHC for moving our appointment up several weeks, you guys have always been very professional when dealing with us. We appreciate how you conduct yourselves.
Michael Jonez
4 months ago
Chris was great. He showed up on time . His customer service skills were great . He help me up to date through the process and gave me clear options on what to do regarding my system .People like him is why we do business business with your mission plumping .Please buy him the best because he deserves it .
Missions is consistently excellent. We use them for our annual inspections and I've been impressed with their competence and professionalism.We recently used them to get a new furnace and AC installed. They were fast and responsive. The sales rep never once tried to up-sell us on anything. There was no pressure. The techs showed up early, got the work done quickly, tested the new equipment, and left my basement cleaner than it was when they showed up.Mission is awesome. Highly recommended!
Chris and John were great! They did a thorough job and explained things in a way we could understand. Signed up for a maintenance plan because I trust your business. Thanks!
Rebecca Miller
2 years ago
Our A/C is working but not well. It’s taking over an hour plus to get down to 76-77 degrees. Spoke to someone at 830am expecting to have to schedule for tomorrow or later this week which is fine, we would manage until then. Surprised to find out they could be here this afternoon, maybe early afternoon is what I was quoted. I was also told I needed to turn off my A/C in case it was something freezing up. I asked if I could wait for a bit but was told it’s best to do right away. We turned off our A/C at 830am. By 3pm we hadn’t heard anything. Again, understanding it’s busy summer season, but just trying to determine if it would still be an appointment today, I called. My house was at 90 degrees and I have small kids and pets. If they couldn’t make it today, that’s fine and I’ll just turn on my A/C for the night. I called just to explain I was okay waiting til tomorrow if they were behind but in the middle of my sentence I was interrupted by Shannon “ma’am we are very very busy today so what’s your address?” Very rudely. I understand it’s busy and that maybe she’d had a bad day. However, I was rudely interrupted before I could even explain reason for the call and pretty much dismissed immediately. I was so put off by the behavior that we ended up canceling the service and calling another company who was here within the hour.
Dominic Cara
3 months ago
Kenton helped me a through a complete plumbing checklist: 2 new toilets with new flange attachments, outdoor faucets, rerouting two copper lines, repairing a shower. We didn't know what we were getting into but he did the job right. Thanks Kenton!
Chris Herriott And Jim were very professional and knowledgeable . Did a great job ....Thanks
Mike was awesome. Took the time to give me a quick run down of the components of my hvac system he was checking and why. Personable and professional, recommended some upgrades and pros and cons for comparison of each, I would recommend him and his representation of Mission was excellent. Not gonna lie, I was very impressed by putting in a call for service at 8pm on a Saturday night as the first hot day of the year closed and getting service in an hour. Good luck to the competition.
Couldn't ask for better service. Fiber optics company breached my sewer line. Mission completed my repairs and billed the fiber optic company. They took care of everything, did a great job and simplified my life.
Christopher Suh
a year ago
I originally had another hvac company go out to check on a furnace in one of our rental properties. They charged a trip fee of over $100 and another “waiting fee” of over $100 because they could not get into the furnace closet. I then called Mission Plumbing and a very nice lady named Rosanne picked up right away and was very helpful. Mission was able to get someone out next day and their trip charge was less than the other company. Luis was the first tech and provided someOptions that made sense and so Mission sent another tech to provide a quote for a mini split and the 2nd techs name was Pat Marsh. Pat was very responsive via text and communicated very well. I can tell he was honest and provided other options to try and save me money. I’ll be using Mission again for my future plumbing and hvac needs.
Leslie Glenn
7 months ago
Collin has been out twice to fix plumbing problems at our house. He is fantastic. He’s very knowledgeable and honest. He explains things in a way I can understand. Collin and Mission are the only company I have or will ever use.
Kevin Dahlquist
a year ago
Collin came to my home ready to work. He took care of a toilet issue where the seal was eroding and toilet was unbalanced causing a slight drip down to the basement ceiling. I had mentioned a couple other “wish list” items of water down spouts outside and took care of them quickly even though I’ve had it on my list for years! Couldn’t ask for a better person than Collin!
Gabe Woessner was great! He was very nice and professional. Very efficient too. Knowledgeable. Explained everything in detail. Very satisfied with service. My unit is fixed. Thank you!!
We talked with multiple HVAC contractors before selecting Mission. They were honest and knowledgeable and had our new AC in stock to install within a few days. Very happy and recommend them.
Lynne Cathey
2 months ago
Very professional, friendly, knowledgeable, and conscientious. Dave and Trevor went above and beyond because they continued working in the rain. I would highly recommend them to friends and family.
Luis was very friendly, courteous and responsive to our needs. Found a reasonable fix to an old problem while here, as well.
Deanna Parker
9 months ago
We had some plumbing work done. Patrick did a fantastic job. He was professional, courteous and thorough. The price was steep but the work performed was excellent.
Chris Terrones
5 years ago
Josh and Anthony installed a New High Efficiency Furnace, AC unit, And Humidifier with a wireless thermostat! These two guys were extremely polite and professional. From start to finish they kept a very clean work area. The install was nice and tidy! You guys blew me away with my experience with Mission Plumbing Heating & Cooling! Thank you!
Estimate and pricing were straightforward and prompt. Jim Hutsell was our installer and he showed up on time, very friendly, and left the house very clean. After install he explained the new unit and safety features, and gave us some great tips on keeping cottonwood out of the way. Would recommend to a friend
When it’s hot, air isn’t working, or need anything. CALL THEM! I DON’T like having a cranky family, especially working from home… They were fast, quick, and knowledgeable. Best part is we were all fixed up and cooled us back down! Wouldn’t call anyone else! Thanks for all that you do! ;-)
Roger Banbury
4 months ago
Ricardo did excellent plumbing (auger two drains) work for us.
I am grateful the folks at Mission were so quick to respond for a service call when my AC went out last week. The AC was declared DOA and it was older than Moses . The new unit is quiet and way more efficient. Turn around time was quick and price was reasonable.
Adam arrived on time. He was great with our dogs who love visitors in their house. Adam and I walked through to discuss the things needing repair. He presented me with an estimate to approve, then he proceeded to work. When Adam was done, my plumbing issues were solved and I paid my final invoice on the spot - well I should say from a social distance in this day and age. Very happy with the service and price
Steve Capell
4 months ago
Jim Hutsell provided excellent service for our new Lenox high efficiency furnace. His crew provided such a nice installation and Jim took the time to help me understand the system and how the app worked on the smart phone. Mission PHC has never let me down. I feel so glad we have Mission PHC as our service provider. Please tell the entire team how grateful we are for the service they provided today.
Richard Tarbell
2 weeks ago
Jordan Came out to run a camera through our drain. He was professional and helpful. He gave us options on what They Can Do To Fix Our Problem. We Trust Mission Plumbing, Heating & Cooling to Help Us With Our Plumbing and HVAC Issues. I Recommend This Company.
Dorothy Webster
2 months ago
The technician was honest in his evaluation of the work to be done. He was cordial, efficient, knowledgeable and patient in describing his service, which was to repair a water heater.
I was very pleased with the service Joe Hunter and his team delivered. I needed a new water line and they did a great job!! Will definitely use Mission Plumbing again.
Seth did an excellent job explaining everything that he was doing and why. He arrived on time and was very professional. He was honest and upfront on all the cost and available options for the repair.
I have been using Mission PHC since I moved to Missouri a few years ago. I have had a new furnace, thermostat and water heater installed, as well as plumbing services. The sales team explained everything to me clearly, discussed the best equipment and pricing for my situation and answered all my questions. The work was done on time and professionally. I have had no problems with any of the work that has been done. I would highly recommend Mission PHC for all your plumbing and HVAC needs.
Betsy Bolick
2 months ago
Chris Harriott showed up on time and was very professional. Offered some great advice for being able to care for my unit between maintenance appointments.
Service from Ricardo Terrell was great. Professional, precise and thoughtful.
Klorissa Kavan
4 months ago
Kenton came to install a clean-out in our new home. I cannot express how grateful we were to have him at our home and how professional/engaging he was. We have worked with Mission plumbing 3+ times now and all their representatives are fantastic. Kenton took the time to explain everything to myself and my partner, and in ways that we (mostly unskilled in plumbing) could understand. He was helpful and patient. Would give more stars than five if I could!
Thomas Martin
2 months ago
Nate was on time and professional. He replaced my kitchen faucet and disposal. The faucet at least had been here since the house was new and it put up a fight, but I told Nate I had faith in him. He was able to get the new faucet installed in less than a couple of hours. I will be calling mission for my needs in the future.
Ac died and they replaced the entire system. Josh, buy them a steak dinner, Kevin and Christian are AWESOME!
Suni Michaelsen
3 months ago
Tito Brignoni was timely, polite, thorough and precise. He did an excellent job and I feel confident our system is ready for anything summer 2023 throws at us!
everyone i’ve interacted with at mission has been wonderful. Jason helped me out today with plumbing and was kind, efficient, and made sure i was confident in solving potential future issues.
Vickie Patchin
2 months ago
Jim Hutsell, Trevor and trainee Juan installed a high efficiency HVAC system in my home. They laid down a tarp so that my floor and stairs did not get dirty or scratched, explained the usage of the new thermostat to me, and was done in less time that I expected. I have been quite pleased with all the work done at my home by Mission PHC. Thank you.
The guy that did the work was very professional very kind let me know what was going on and what I would be paying. My only problem was the systems only 2 1/2 barely 3 years old and it’s already broke down. I don’t feel like that’s good advertisement for a company that’s very reputable I wouldn’t think I’d have to pay for something that quick when it wasn’t my fault. He says this happens a lot I sure don’t agree with this system.I had a furnace that was over 30 years old barely had problems with it now I can’t even have something 2 to 3 years old and it’s broken down just wrong
I purchased my HVAC last year and had Mission come out yesterday for routine maintenance. Tito came to my house to do the work and I mentioned that the unit was noisy. I asked if there was anything that could be done. Tito serviced the unit and also investigated the noise. (BTW — I had two other HVAC mechanics investigate the noise.) After about 20 or 30 minutes, he discovered that the noise was being caused by the vibration of duct work. He tapped the duct work in place and my unit is running perfectly and the helicopter noise is gone! I’m so grateful for his diligence. Thank you Tito!
Update October 2021 - I continue to be a customer of Mission Plumbing Heating and AC. Just had our routine schedule furnace time up. The guys called before to let me know they were on their way out. Both were respectful and wore mask due to Covid-19 in our home. Glad I can depend on a great company as Mission for servicing our furnace/AC unit.Air scrubber filter went out and scheduled with Mission PHC to come out on a Monday. They addressed the issue and ended up adding a new thermostat and replaced the air scrubber at no charge and no labor charge as it was under warranty. Jeff is very professional and knowledgeable about all their ac and furnace units. He even gave me some feedback on a Nest Thermostat that I was considering about purchasing. Excellent service!
Tracy Linden
2 months ago
Chris H. was our technician. He was very professional and took the time to explain the problems and options for solutions thoroughly before doing any work.
James Hilburn
7 months ago
Estimate came in right where I needed it w/ best quality equipment. Sales team was very relatable and helped me figure out the best option for my family. Installers were great, fast, clean and informative.
Took me a minute to find Corky Williams. But I am so glad I did. He escaped the ‘pink empire’ across town. He is the man in HVAC sales. I will follow him because he is loyal to his customers. Thank you Corky!
Mike did a great job of arriving in a timely manner and getting my AC back up and running in about 30 minutes.
Curt Goulding
6 years ago
We just had our heater and air conditioner replaced by Mission. The installers, Bo and Josh, were outstanding. They were very courteous. They worked efficiently. They took less time than we were told. The installation went very smoothly. We have been a customer for a lot of years and will continue to do business with them.
Terri Schmitz
a month ago
Tom was very pleasant, professional and informative, working through the all day job without a break. We appreciate Mission PHC's prompt response to our problem and we found ALL the technicians courteous, knowledgeable and professional. Thanks again for saving us from the heat wave!
Andrew Maloy
3 months ago
Collin was awesome! He was professional, answered the questions that both I and my father in-law had, he got the job done quickly, and the new pipes were great.
Nancy Kasparek
3 months ago
He was not only on time, but polite. Bonus is that he cleaned up after the job was done.
Mission sent a plumbing tech, Collin Dorrian, to our house when we were experiencing a suspected issue with our hot water heater. After thorough trouble shooting, Collin was able to pinpoint the issue with near 100% certainty. Given that there was a slight possibility that our problem was due to something else, Collin provided several choices for our course of action. Some options did not even include Mission doing any further work at the time. We really appreciated Collin's transparency. He also outlined all possible options with Mission, provided to-the-cent estimates, guarantee/warranty information and also let us know about rebate opportunities. Armed with all the information Collin provided, we decided to go with his first and best suggested solution. Because of the route we chose, Mission would need to come back out on another date. We wanted to guarantee Collin would be the tech sent back out to our house so he took care of scheduling us. Collin was very responsive and timely with email and phone communications making us feel comfortable with the decision we made and how the installation would be done. We are an immunocompromised family and Collin was diligent with masking and distance while also communicating he was in good health. He informed his partner, Christian, on installation day and Christian was happy to help us out by masking and ensuring he was feeling healthy too. Altogether, we had a great experience with Mission, completely due to Collin's leadership and customer service. And, our problem is fixed, again thanks to Collin's suggestion and work.
Debbie Kennedy-Clark
4 months ago
Very nice employees and also very prompt when we needed our compressor replaced
Kevin Klawuhn
2 months ago
Fast response to an ac maintenance request - called late evening and there the same night. Good communication on when the tech would arrive. Chris did a great job identifying the problem and fixing it.
Representative spent extra time discussing heating and air conditioning questions with me and I just had a plumbing service issue. I learned a lot from Luis.
Angela Fritz
5 months ago
Great company. Professional and thorough. In the recent years had both HVAC maintenance performed and AC repair. Just had a fridge water line and shutoff valve installed as well. Would recommend 5 stars.
Julia Carter
4 months ago
Gage was knowledgeable, professional, fast and a sweetheart! Will be asking for him next time.
Luis and the whole staff were super helpful! They came out on the weekend when we had an issue and were able to diagnose the issue and fix it quickly! They were so helpful and friendly! I would definitely recommend calling them for your plumbing needs!
Carolyn McManigal
a month ago
Mission Plumbing Heating & Cooling installed a new a/c for us today and did a fantastic job. I trust them with all of our plumbing & hvac needs.
Klorissa Kavan
9 months ago
When our shower cartridge broke, we originally tried to work through our homeowners warranty to get paired with a technician. When they were unable to match us with a service in a decent amount of time, I gave Mission a call.Within an hour or two, Mission had a technician (Jason) at our house and diagnosed the problem. We had an odd part that was not carried locally at stores and had to be ordered, so Jason ordered the part before leaving. The second the part had arrived, he returned to complete the repair.Jason was awesome! Very punctual and professional. I would recommend him and the rest of the Mission team to everyone!! We are very thankful for their work!
Maria Spletter
2 weeks ago
Competent, friendly, reliable. I highly recommend. Mike was the technician that came this spring to service my A/C system, and was professional, informative, honest and helpful in his recommendations. Mission PHC is reasonably priced, and none of their employees have tried to push anything, just evaluated, listed options and gave their opinion on what should be done. It is nice to have a trustworthy and local company for all plumbing and HVAC needs.
Mackenzie Neal
4 months ago
Zach and Ricardo came out after we had some flooding in our basement and took care of the job very thoroughly! We had already had a plumber come out once and he did not take care of the issue. Zach and Ricardo spent lots of time, were courteous and helpful and took care of the problem 100% and explained all they did. We will continue to use Mission when we need them!
Rebekah Marcum
2 months ago
I had an issue with my water heater, called in on Friday, Nate came out same day and was able to point out the issue. My water heater was older and was done with. Got a new water heater installed the following Monday.I went with Mission because they were highly rated and the fact that they cover many areas is always great going through just one company.Thank you.
Up front price did not change, they explained everything that needed to be done clearly, and showed me all the work and all the functionality when they were done. The space was left clean when they were done! The ladies in the office were super helpful and answered all my questions and we're so patient and helpful! All three technicians I interacted with were very polite and helpful. All around great experience when the circumstances were less than great (broken AC in August). I'll be working with them again if anything else goes wrong! I Highly recommend them!
We had technician Mike S. today at our home to do an HVAC maintenance. He was very professional and informative about our system. Mike took time to answer all our questions.
Susan Johnson
3 months ago
We have been using Mission PHC since the 80's and I can't imagine using another company. I've had Gabe as my technician the last 2 summers and he's always very professional and explains everything perfectly. If I could get him every time 😀
Everything from setting appt to timeliness to quality of work was outstanding! Gabriel was our technician and we can't say enough about his quality of work professionalism & indepth knowledge. Beside that, he is friendly and detailed in the information he provides. Will use Mission again and will hope for Gabriel to be our service person!
Needed an air conditioning tune up. The service technician (Chris D.) came within about an hour after calling MPHC for scheduling. He was very professional, and went right to work. Everything went well except one point I was doing incorrect, which he corrected and me. Thanks Chris and MPHC.
Debbie Breece
3 months ago
Ricardo was on time and very professional and efficient! Thanks so much!
Scott Leonard
2 months ago
We needed a new garbage disposal because ours just stopped working. We were able to get an appointment same day if we wanted but chose the next day. The technician was on time, professional, and very pleasant.
Outstanding service at affordable price! Craig, the salesman was friendly and knowledgeable. He gave us an estimate and set us up on financing. He called later saying both AC & furnace would be installed the next day! Ray & Anthony arrived on time and put in systems, and we are so thankful for their detection of possible carbon monoxide in enclosed room. Thank you for your top rate service!
Jason Fuqua
10 months ago
Jason wasn’t the guy that came out originally, but still hung in and took care of me. I knew my job was not going to be easy and took several more to help finish. What an absolutely amazing set of guys, they did a great job were fun to deal with and did I mention they did a great job. There is no other company out there I would trust with my plumbing needs. I cannot say enough amazing things about them. Thank you!!!!!!
Brian Wallace
3 months ago
Austin and Craig were great! Very friendly and completed necessary tasks while also happy to answer questions.
Had these guys out (Riley Lackey and his helper) today to do a trenchless sewer line repair where I had a tree root grow through my sewer line. The break in the pipe was underneath fiber cable and electrical lines, so digging it up was out of the question. The guys were professional and did a phenomenal job. Being in the HVAC industry myself (albeit commercial construction), I can be a little picky when it comes to MEP work because I have a pretty good knowledge base of what good practices are. These guys were great! My only regret is that I didn't call them sooner because I could have alleviated a lot of personal stress over this issue the last few months lol. Will definitely be calling them again if an issue arises I can't tackle myself.
TLDR: Employees were kind, on time, and answered my questions. Didn't receive all services I was quoted for and was wanting done.The two gentlemen I interacted with were very kind and helpful. However, when I originally called the business main number to inquire on pricing for my needs, I was quoted an amount. Sadly, only one of those services was completed with a bill higher than what was quoted. I now have to pay an additional fee for the work I thought to have been originally quoted.When calling to inquire on the type of services they provide, I was told they did not offer hydro jetting. However, the gentleman who came to do my camera inspection told me the only way to clean some additional piping I had originally inquired about requires hydro jetting which he can do. So, I am confused why this was not done originally or mentioned from the beginning in my original inquiry.Last, one of the gentlemen knocked over one of my gas cans in my garage likely leaving a permanent stain. He was kind enough to buy a compound to pour over it to help absorb the mess.
Our service technician, Luis De La Garza is an excellent plumbing professional. He is friendly, knowledgeable, and trustworthy. Mission Heating Plumbing is a great homeowner partner and provides quality service. I highly recommend.
Justin Vibbert
a month ago
The capacitor on my AC unit went out and Gabe Woessner from Mission PHC was able to drop by within half an hour. Got everything sorted and a few maintenance items knocked out. 10/10 experience.
The tech that came by was honest and explained the problem with the unit, I thought it was something more complicated. I feel that someone else would have hustled me for some cash, most local guys do.Good pricing on the install of the unit, good follow up on the maintenance.
Terry Hastert
2 months ago
Dustin Thornton with Mission Plumbing heating & cooling performed a HVAC checkup on my system today. He did a great job explaining what he was checking and why. He also noticed a potential issue with the hot water expansion tank. Thank you!I highly recommend Dustin!
Julie Schwed
8 months ago
Always on time every time, respectful, knowledgeable, professional. Each technician that has been to our house has taken their time to make sure our questions are answered and have always done a great job.
GreatestShowOnGrass
3 months ago
I had Chris Denmark show up for a regular AC service. Chris was very nice and answered all my questions. Chris was very thorough. Mission always sends out great service and salesmen.
I called this morning about some work we had talked about on the last call. Said I was wanting to have it done. Got a text about a half hour later saying Seth was on his way. He got here, did the work, and was gone in about a half hour. Was really surprised and pleased with the same day service, especially considering the hot weather.
Donald Watson
4 months ago
I really appreciated the prompt and professional service that was provided by your technicians. They informed me on every aspect on where my water meter would be placed and how it works. Thank you so much for getting me through this tough situation.Sincerely, Bobby L Watson
Easy to talk to and knowledgable. Was able to get an appointment set up to get the job done as early as possible.Then the installers were on time.And did quick quality work. Usually not easily impressed. I Was extremely happy with a job well done. Thanks keep up the good work.
Jordan Rushing
7 months ago
I had an issue with my HVAC during the most recent snow storm. MPHC was able to come out here and fix it the same day. They are my go to hvac and plumbing experts and highly recommend them to everyone.
Mike and josh were fantastic! They were responsive, considerate, and very informative regarding informing us of our opinions. They made sure to inquire about out needs and offer a Good, Better, Best, and Beyond options that empowers us to make an informed decision on how we will move forward. Your organization is first on our list to contact when we make our decision now and possible service decisions moving forward. We are grateful for the time you all took to day to help us solve our HVAC problems.Thank you for the excellent service!
Matthew Woolf
2 months ago
Gabe Woessner was knowledgeable, quick, and explained the issue in simple terms. He diagnosed the problem within 5 minutes and had it repaired within another 5 minutes. Mission Heating and Cooling is the only company I will use; I highly recommend Gabe as well!
I had a plumbing issue & the technician checked everything out thoroughly. Mission actually installed my HVAC. My experience with them has always been good.
Shirley Koeneke
a month ago
Corey Weaver and all the installers and staff at Mission PHC were respectful and kind. Needing a new AC system is stressful but they made the process as painless as possible and I am grateful. Thank you!
Austin Ingram did great! Super fast and friendly. Helped us out with everything we needed!
Kristin Robertson
8 months ago
Mission is the best! From my call to request service to the service itself they are always courteous and prompt. I can’t say enough nice things about Chris, my technician, who was thorough in explaining things and above and beyond helpful and personable! I’ve used Mission for several years and would recommend them for sure!
Gabe was so kind. Very understandable and sweet with my dogs.
Recommended by a friend, used Mission Plumbing, Heating and Cooling for the first time. They were very responsive and Adam arrived less than 2 hours after my request for service. He was extremely professional. I needed one part replaced requiring considerable amount of labor. Adam made the repair quickly and efficiently. I am grateful to get this taken care of so easily. Also, Adam wore a mask which was appreciated. Great service call!
Robert Nowak
3 months ago
Mission Plumbing Heating & Cooling employees did an outstanding job of installing my new system. Jim and Trevor showed up on schedule and didn’t even take a break. The old system was removed and the new system installed in 6 hours. That included a new hot water tank. Courteous, friendly and professional. Patrick and Tito also were great!
Brianne Goetz
8 months ago
Very happy with our experience with them and they have been so friendly every time - we've had them install a new HVAC system, a toilet, and return for a tune up for the HVAC and each time we've been very pleased with our experience.Edit November 2022 - we had them out again to fix our kitchen sink, which was leaking terribly and the pipes were a mess. Gage was the person they sent to look at our sink and do the work and he was fantastic! He was super friendly and did an immaculate job. Our kitchen sink pipes look 1000% better and so do the new sink drainage holes which he replaced. Couldn't be happier, will continue to use Mission PHC.
Mike Shelor was excellent. He was very professional, honest, and helpful. Quick same day service and very affordable.
I had an outside hydrant break that caused us to have to turn off the main water. Patrick Shelor showed up quickly and did an incredible job. He not only professionally fixed our immediate issue but he installed an access panel and shut off valve to ensure we don’t have this issue in the future. I really appreciated that forethought. Incredible job.
This is the second time I've used MPH they do not disappoint. I had some plumbing work done in my house. Excellent work neat and clean, plumber was very good. I also had my HVAC system replaced by MPH during COVID when things were hard to to get they got it done they installers were like the Plumber fantastic
Collin was great! On Father’s Day night he came and was quick, courteous, and did a great job.
Erin Waldron
2 months ago
We always love working with Mission. This is the fourth time we’ve used their services, and they never disappoint. They’re efficient, professional, and reasonably priced. We called at 7pm at night, spoke to a super helpful employee, and our floor drain was fixed by 9am the next morning. Thank you for what you all do!
We recently contacted Mission as we've used them several times before for our HVAC and Plumbing needs. As usual they were very responsive and were able to come out same day as we had issues with our AC unit cooling our home. Gabe was the technician that came to our house to assess and fix our AC unit. Gabe was very courteous and informative throughout the entire process as he was working to diagnose the problem. Once he identified the problem he quickly took the necessary steps to resolve the issue. Within a brief amount of time he was able to get our AC unit working efficiently. He was able to show me how to better maintain the system so I wouldn't run into similar issues in the future. He also assisted getting us setup on a maintenance schedule which would help resolve future potential problems. I would highly recommend Gabe and Mission for your HVAC & Plumbing needs.
My wife and I have used several different companies for plumbing, heating, and A/C on a complete addition and remodel of our house and Mission is by far the best company we've worked with. They've installed water-heaters, A/C, toilets, sinks, and a bathtub/shower and it has all been exceptional work. In one case out of all the above we had a leak that developed and they were quick to send a tech out to fix it, at no cost to us. Highly recommend their Service Tech Jeff Mills for plumbing. He's the best plumber we've had so far and if we need to we call them back on an additional project we're going to ask for him. 5 star company.
Patrick Lisky
3 months ago
He was on time, honest with pricing and tried to do everything he could to provide the best service
Prabhjot girn
4 weeks ago
I have been using Mission for years and never had an issue with their work, they have always arrived on time, and they always take their time and don't rush a job. This week my a/c went out, and I called at 6 am that morning; they said they could make it out by 12, but they made it out a short earlier. The unit needed to be replaced. I was quoted a price for the a/c and furnace since it also seemed to be at the end of its life. They were able to deliver and install the next day. Corey Weaver and Tom arrived at eight and were done by 12:30, even with them having to send the a/c unit back since it had a dent. I was not there to notice the dent, but Tom said he didn't want to install it because we paid good money for the unit. Needless to say, Corey and Tom worked great together and did a fantastic job; you can really see the passion they have for the work they do.
Linda Hollander
4 years ago
Adam D and Jeff B installed a new hot water tank for me today. They were GREAT!! They were professional and friendly and knowledgable. I was impressed as I saw them truly working as a team to seek a common goal. It gave me a good feeling knowing that I was going to receive a job well done. In my opinion Mission Plumbing is the place to go to receive excellent service!!!
Tyson Jensen
2 months ago
Always my go-to company. Fast and friendly service. Technician today even had a cool belt buckle 👌🏻👌🏻👌🏻
Andrea Stainbrook
5 years ago
Mike did a great job for us. He came out and evaluated all the plumbing issues we were having and gave us an estimate for each issue. He let us know what needed to be repaired immediately and what items could wait to be repaired at a later date. He worked quickly and efficiently. I can't say enough about what a pleasant person he was to work with.
The service tech was very nice and gave me some information in regards to furnace maintenance. Keeping area as free as possible from dust since our unit is in the basement by the dryer. We will see him in the early summer for our air conditioner check-up.
Sarah Howard
2 months ago
Patrick Shelor was great, prompt, informative and gave good customer service
From the time we called to the time our tech left was incredible. I can’t say enough good things about Gabe. He was spot on. Thanks a bunch to Mission Plumbing and Gabe for the great service.
Susana Perez
3 months ago
Luis De la Garza installed our water heater. He did a great job! Very professional, respectful and punctual.
Zachary Willard was very professional, thorough and polite. He explained and showed his work to address the kitchen sink plugged drain line. He followed up clearing the drain with a thorough flushing to ensure the blockage was cleared. I would highly recommend Zachary & Mission PHC.
Jim Essington
3 months ago
Collin did an excellent job installing our Hot Water Heater. He was very pleasant and professional. Buy him lunch!!!
Nikolai Shipley
4 months ago
Luis was a delight to speak with and was very knowledgeable about the issue my landlord had called him in to fix. Solid guy.
Lisa Marie Harrel
3 months ago
we had Zack out this morning to help assess a problem with our mainline sewer. He was on-time, kind and friendly efficient and gave such great suggestions on things we could do to improve our sewer line and other plumbing concerns on the property highly recommend mission and Zack for any type of service need
Called them in the morning for a leak we couldn’t find and they came a few hours later and fixed it! Huge relief to stop the damage the leak had already made and grateful for their quick response!
Wow! We just had Mission Plumbing, Heating and Cooling at our home to do a summer tune-up on our two A/C units and we couldn’t be happier with the service that we received. We are so impressed with our technician, Tito Brignoni. He fixed an issue with both compressors so that now the units run whisper quiet and keep our home even cooler than before! Tito also went the extra mile to help us set up our Wi-Fi connections for both thermostats so that we can control our thermostats from all of our mobile devices. Thank you so much Tito, we will see you in the Fall for our annual furnace check-up!
Kristin Scharlau
2 months ago
I had an amazing experience with Mission Plumbing Heating and Cooling installing a mini split upstairs. Trevor and Jim were on time, professional, and very knowledgeable. I will be recommending them to a friend that is also wanting a mini split installed.
I have used Mission four times — twice for emergency-type situations and twice for maintenance. They have been great to work with. Most recently, Patrick Shelor came out to diagnose a pinhole leak on a pipe and then replaced it. Despite the unfortunate timing of it being a Saturday night on a holiday weekend, our problem was fixed within three hours of identifying it. Would recommend Mission!
I was very impressed by the A/C tune-up service offered at a competitive price. The technician, Gabe W., was incredibly friendly, knowledgeable, and thorough in his work.
Steve Roulette
a month ago
My tech was Luis and he was AWESOME! Very professional and identified the problem immediately. His demeanor was nice and he was knowledgeable. Will definitely be calling them back for future plumbing needs.
Lucinda Swink
3 months ago
I only have great things to say! Nate Reece with Mission Plumbing was very knowledgable and respectful. He worked very efficiently and answered the many, many questions that we had. We would definitely use them again. Thank you so much!
Stephanie Shipman
a month ago
We've used Mission Plumbing for various issues over the years and love their service. They consistently provide quality work at an affordable price, with friendly technicians. Today they were at my house fixing a plumbing issue within an hour of my call, especially appreciated going into a holiday weekend. Their technicians are super knowledgable and also provide tips on how to prevent the issue from recurring. Shout out to Zachary Willard and Jordan King!
Gage was at my home all day! He fixed my bath/shower spigot & drain and was patient with my questions. He worked hard and had an excellent attitude. I’m so glad he was here! Thanks for helping me decide which projects to address next. What a friendly & knowledgeable guy! He and Mike are fine and helpful plumbers and good men. I am so grateful. Thank you all. Good Experience!
dennis largent
8 months ago
They checked out the heating system to make sure it was running fine, and also repaired the humidifier for winter. Did a great job!
Very smooth experience with Riley Lackey swiftly taking care of our plumbing repairs. Riley was a real pro!
Dean Wheeler
3 months ago
Mission PHC installed a new A/C system at my home today. Gary, Trevor and Brian were on time, explained to me the installation process and got to work. I was especially pleased that they took the time to answer all my questions about what was being done. When they left, the A/C was working flawlessly and the work area was clean. I would definitely recommend Mission PHC.
Curt Overstreet
5 years ago
Chad and Jarrod came out right on time and immediately started on the job. They were pleasant and courteous and neat the whole time they were here at our house. The job was professionally done and tested before they left and they cleaned everything up so you really couldn't tell they were here except for the new a/c and furnace. They even took away an old window unit for us. Pat that quoted us the job was excellent too and Mission Plumbing was by far the best price for a Trane system. Thanks guys!
I thought tech guy was named Seth. Very professional yet new employee and friendly. Offered several replacement parts for air conditioner, but my spouse choose to not do at this time.
I would recommend Mission Plumbing Heating and Cooling to anyone!!! I had over 10 companies come and quote me on a full HVAC replacement and no one took care of me like Eddie Cone with Mission. He was very kind. The estimate was thousands less than any other company. I still cannot believe I got such an amazing system at the price they gave me! I am very please with the my new Trane system. Steven H came in and did the install and he was awesome! Very knowledgeable and good at what he does. Thank you Mission for taking care of me today!
gary creason
2 months ago
Great interaction and he was very knowledgeable. I would recommend him to others
We called this company to come out and access our AC. First off they kept changing the times, second off they come out and diagnose that it's the capacitor. The guy confirmed the part is $40 and diagnose fee of $48.... Which is fine. Then he proceeds to say the labor for a 5 minjob is $440!!! Umm I don't think so. So wasted our entire day waiting for nothing. Absolutely ridiculous. I would give it zero stars
Great experience using Mission HVAC and Austin was very professional. Call them.
Lawrence Guinn
a month ago
Chris and the team at Mission did a great job and I would highly recommend them.
Nate did a very through job of setting up a water line for my refrigerator
Peter Niedbalski
a year ago
Mission Plumbing, Heating and Cooling replaced our air conditioner. They were quick to get us on their schedule which was nice. Unfortunately, we had a host of problems with the installation, and the AC went out no less than 4 times in the first week after installation. Each time, they sent a technician out who was professional and very helpful. The last tech was finally able to isolate all the issues and get everything fixed, and we've had no issues since. The issues with installation were obnoxious, but I really appreciated the work they did to make it right.
This people are only good at professional dishonest, been make appointment for repairing HVAC and they turn up knock on the door, we open the door and they walk away then got charge $49.50 with excuse the owner would not let the technician walk into the house. Comeback for second time within 15 minutes, for no other reason the technician said the system too old need to replace a new one and got charge with what they call level 2 with $129? I honestly would not recommend this company to anyone. Very dishonest people and hard to get through from the phone call.
Alexandra Kovarik
3 months ago
Luis installed a water shut off valve behind our refrigerator. He was very professional, friendly and did quick work. He gave us 2 options and explained in detail the work he would need to do. Thank you Luis!
This was an amazing experience! Our family was Blessed by Mission PHC! Jeff and Steven donated their time on a Saturday for the (brand new, this year) Heat Up Kansas program. After a very long 14 months of medical diagnostics and treatments and bills, we were gifted a new heating system from Lennox that Mission PHC installed. They were so kind, personable, thorough, knowledgeable, and careful and made this such a great experience all around! Our family has definitely found a business to count on for any and all future Plumbing/Heating/Cooling needs. Please consider them for your's. You won't be disappointed!
Vickie Quiroga
a month ago
Dustin was very friendly & was very patient answering my questions. He was thorough & professional.
Once again: Same day service, friendly, honest A/C repair on a wicked hot day. Thanks, MPH&C!!!
Brian Watson
2 months ago
Luis Garza was pro, quick and informative. He was extremely nice and polite as well. Buy him lunch plz.
Cathy Geehan
4 months ago
Jason Ford did an amazing job, walked me through everything and made sure to answer all my questions. Excellent service!
I contacted Mission Plumbing due to two leaking faucets and a leaking supply line to a dishwasher. I knew that one of the faucets needed a new cartridge, which I had already purchased. The serviceman came, and after a review of the necessary repairs advised that the repairs, which I knew would at most 1-2 hours to complete, would cost $895.00. Shocked I asked what their hourly rate was. He said they bid by the job, not an hourly rate.I advised that the amount was too much and we would not be using them for the repairs. He said that it was my choice and he requested the $89 service call fee. I reluctantly paid him for the 10 minutes he was at my residence.We had flooring contractor here at the time who was present and saw the conversation. He too was shocked and said he would be right back. He went to his truck, retrieved a crescent wrench, smaller than what I had available, and fixed the dishwasher leak in 2 minutes.I am going to assume that they just did not want to do the job and gave me a highball number that he knew I would reject.Needless to say, I will not be calling them in the future!!!
I was so pleased in my interaction with Mike J. He was so professional and knowledgeable! I appreciated the way he explained what he was doing and how to take better care of my AC. We even talked about some upcoming plumbing improvements! I will definitely call Mission to help us with those needs, as well! Thank you, Mission and Mike J! You exceeded my expectations!
Jacob Picking
4 months ago
Mike was informative, and very helpful. Even though it wasn't the news I wanted to hear.
David Breneman
a year ago
Luis was awesome! Extremely professional, knowledgeable, and worked diligently to help solve my cooling problem. I learned a lot from him during the service call. I would highly recommend him and Mission PHC.
Dustin deserves the five stars and a free lunch. He accommodated my schedule and identified an issue that Mission PHC could help with. Very professional and pleasant. Highly recommend him.
Ellen Feiden
2 months ago
He was a great technician. Friendly, helpful and hard working.
Sally Broughton
a month ago
We had Nate Reece from Mission PHC out today to replace our garbage disposal. He made fast work of it and did a excellent job. We have always had excellent work done by everyone that works at Mission PHC. We highly recommend them for Plumbing, Heating and Air Conditioning problems. Sally & John Broughton
He was very polite, efficient, did a good job. We are very pleased. A+
Jo Anne stephens
a year ago
I am very pleased with the two men who installed my new furnace and central air. They were very knowledgeable and went about their job very professionally. I would recommend Mission Plumbing, Heating and Cooling to anyone in need of work.
I was so impressed was Stephen and Dylan! They showed up on time and were very professional and courteous. They did a complete job getting everything installed and even put my deck back together that had to be taken apart to get to the air conditioning unit. They cleaned up after themselves and showed me how to use everything. I had a wonderful night's sleep in my nice cool home. I would like to thank Mission plumbing, heating and cooling for doing such a wonderful job I would recommend them to anyone and everyone I know.
My 20-year-old AC unit that was originally installed by Mission PHC finally quit working. Corky came out and went over all the options for replacing the AC and furnace. He was very knowledgeable and explained everything. My new system was installed the next day. They were very efficient and cleaned up everything before they left. Thank you, Mission PHC!
Kevin & Christian were amazing to work with! They are very professional and made the entire process quick and smooth. I could not be happier!
Jane Morrissey
2 months ago
Austin did a fantastic job with a quick fix for my AC and took the time to walk me through the issue and answer my questions.
Danny Collins
a month ago
The technician they sent to me Kenton did a great job he really saved my butt
Bryan and Dustin came out to the house same day I called for service. Not only were they very knowledgeable in HVAC services, they were friendly and polite. I felt safe having them in my home. Turns out I will be needing a new AC unit. They went over pricing options with me and aiding in a decision that fit my needs. Would recommend them to others as they came recommended to me!
Becky Edson
10 months ago
Nate came shortly after I called to see if their company could put in a couple of turn-off valves in the water lines under my sink. He was quick. Professional and very knowledgeable about the job that needed to be done. The price was very reasonable. Hopefully if I need another plumbing job completed I will be lucky enough to have Nate assigned the job. Thank you, Mission PHC for coming to fix my problem so quickly.
Tito was awesome! Very thorough and explained things very well!
We were able to have a technician come out in a holiday which was wonderful! Riley arrived at our home early. He diagnosed the issue quickly and had it resolved in no time! Mission services our HVAC and plumbing. Regardless of the issue, we always have a positive experience!
I needed solutions on a lack of hot water supply in my home. I had one tank and it could not keep up with the demand of my family. I called Mission and spoke with a lady named Stacy. She was very willing to help and informed me she could send out a specialist the same day. I was blown away. The specialist (Pat Marsh) went through several options that would solve my problem. He explained in great detail the benefits and costs associated with each option.After I chose a solutions he had me on the schedule for the following day. Mission installed a new water heater at a fair price. Their employees draped all of my carpet and kept the place clean while they were working. Two very friendly gentlemen (Tom and Jim) got the job done quickly and cleanly. I cannot tell you how much this company cared from start to finish. Very knowledgeable staff and they are so friendly.Highly recommended!
Elaine VanGorden
2 years ago
This was my first time using Mission Plumbing Heating and Cooling and I was super impressed! Stacy was very helpful in getting my appointment made. Tito was our service technician and arrived within a few hours of the appointment being made, got us all fixed up and the AC is running great again! Awesome experience!
Mission came out on a weekend when we had problem cooling the house, as temps in the 90s. Chris handled the problem quickly and efficiently. Were pleased with the service received.
Bette Croes
11 months ago
Chris Denmark was very helpful explaining what was wrong with my A/C. He didn’t have any concerns or comments about working in my crawl space. Very pleasant. Helpful. I will request him next time.
Malinda Horovitz
11 months ago
We had plumbing issues and they got us right in. They are very prompt and the technician cleared the clog quickly and was very professional. We also use Mission PHC for our heating and cooling needs and would recommend them to anyone.
Tiffany Baylark
a week ago
Patrick did an excellent job. He explained the issue & process for repair/replacement of both of our outside spigots.
Professional and courteous! Reasonable pricing. Will definitely use again.
We communicated via phone to set and remind us of the appointment. The technician was very professional and explained what he was checking for the heating maintenance.
Called Mission to replace a garbage disposal. The plumbing tech was very professional and informative. I'd highly recommend Mission PHC based on my experience.
Austin did a great job and recommending future needs. Would definitely recommend going forward
Derek Brooks
3 months ago
This was my 2nd system purchased from Mission. They were amazing the 1st time so I chose them for my new home and they were even better than last time. Kevin and Christian were great. They answered all of my questions and took the time to fully explain the new system to me!
Timely arrival for service call, very through with information about tankless water heater issue.Mike C was very honest and easy to work with,
Richard Slavin
7 years ago
Not one problem from the time my system went down until the whole new system was installed and up and running. From Brian doing a temporary fix and discussing what system would be beneficial to take care of our home until Chad and Josh installed the system that met our needs. Chad and Josh are amazing technicians. The attention to the details was flawless. They left my home and my yard better than when they arrived. Mission Plumbing should be proud of the work and service that these men provided to me and my Family. You have my thanks!
Beverly Johnson
a year ago
Excellent service! I called before 8am to request service on my AC which wasn't blowing air through the vents. The woman who answered was very kind and helpful, committing to schedule someone that same morning. The technician called at 9:50am and said he would arrive in 40 minutes and he did at exactly 10:30! After checking the inside unit and finding no issue, he checked outside and identified the issue in 10 minutes. He had the part and the repair was completed. The entire visit was just under 30 minutes. House is nice & cool! I would definitely recommend Mission Plumbing & Air Conditioning. Great job and reasonable cost.
From the call to install was amazing. Craig came out to quote new system and was very informative and easy to work with. Added a humidifier last minute with system and no problem they got it. Gabe, Kevin and I'm sorry but forgot the 3rd guy that showed up were all professional and did nothing but quality work in a fast amount of time. Price was great with one of the best warranties I could find. I highly recommend Mission for you hvac issues or upgrade. Thank you everyone of you for making this a pleasant experience and giving a high quality service for a reasonable price.
Rebekah Rodriguez
a month ago
I was given a 6 hour window. I received a call 15 minutes into that window stating that Collin was on his way. I was pleasantly surprised with other companies you sometimes wait and wait.I had multiple plumbing issues and gave Collin a tour of the issues. I was given a very reasonable estimate for the work after discussing my options and the various costs of those options.He asked which project I wanted him to start on. He was professional showing me the different issues and things he found at different points, the wax seal on that toilet was leaking and it had not been leveled by the builders.When the work was complete Collin cleaned up any mess that was made, the tarps were gone, and he took the 39 year old toilet we were replacing.Collin then walked me through the replace had me test the sink for the leak, flush the toilet and discussed toilet gap tape if I wanted to make it more aesthetically pleasing.I don’t love that I had plumbing issues but I had a great experience with the repair and throughly trust Collin’s work.
Kayla Stalnaker
a month ago
Gabe was very professional and explained the issue with our AC very well.
zach was very knowledgeable with all the issues I am having. Gave good explanation about what needed to be done. Very polite and was willing to answer all my questions.
AnnRene Braun
2 months ago
Christian did a great job installing our furnace. He was prompt, efficient, and tidied up before he left.
Steven Schnell
a month ago
The technician arrived earlier than expected. Man, was I glad to see him so early! He thoroughly checked out the AC system and noted that everything was functional. Just such a hot day with high humidity. I can probably blame the problem with the power outage the night before.
Sharon Harrigan
5 days ago
Our technician, Tito, is so knowledgeable and polite...he takes time to answer questions, explains what work needs to be done and reviews it when he's finished. I trust this company and their staff.
Chase Beisly
4 months ago
Gabe came out to my house this morning due to us having some A/C issues. He was very professional and took the time to answer all my questions. I was very pleased with the level of service Gabe provided.
Claudia Lara
5 months ago
Jordan & Luis did a great job will call on them when needed. Luis is bilingual (Spanish) and his translation to Jordan was perfect. Highly recommend them
Trisha Still
2 months ago
Chris Herriott was very professional! I feel he is SUPER knowledgeable, that is why I ask for him specifically.
Anne McManus
3 months ago
On 4-28-23, Steven H. and Joe H. came back to my house to line the old pipes in the sewer line. This was the last stage of a big plumbing project. Just like all the technicians that have come to my house, Steven and Joe were friendly and professional. They had a big job to do and they kept a great positive attitude.As I have said before, I am happy to recommend the services at Mission Plumbing, Heating and Cooling and will use them again.See added note below about Collin.Gage was very professional and friendly. He quickly determined the problem with my toilet then gave me several options for repair. After I decided to replace the toilet, Gage quickly got the job done!I will use Mission again and I would recommend them too.I also want to add that Gage recommended having the mainline augered. Collin came the same day!Collin was also very nice and professional.
Benja Kinate
2 months ago
Mike did a great job! He was very professional, polite and answered all of my questions.
Derek Stutzman
3 months ago
Gabe did our seasonal AC check. He was courteous, informative, and gave us some things to watch out for on our aging system.
Holly Tschirhart
11 months ago
Salesman Corky was great! He was very helpful and honest when guiding us on the best option for our home.The home installers were very professional and courteous.Would recommend them to anyone asking!
Nate was awesome. Honest nice guy. Very fast and even apologized for taking a long time. Definitely will use Mission again and ask for Nate.
Dave Anderson
2 months ago
I was out of town and the dishwasher sink started flooding. We've used Mission PHC for years and once again they quickly solved the problem. Definitely recommend!
Kenny Khongmaly
a month ago
Austin was great. I appreciate the Sunday call out and got the job done quickly and professionally!
Larry Ro-Trock
2 months ago
Chris Herriott was very professional and knowledgeable. I have two expensive zoned Lennox systems, so I was very pleased that someone like him works at Mission PHC.
Timely and got work done quickly. Our air conditioner motor was not going and it is a 17 year old unit. Tech gave us choices as to whether to just replace motor or get updated system. We did just motor and now it works. Only 4 stars cause he really wanted to sell us a service plan, and I understand that this is what they do, but I really dislike the service plans, so I would have been happier if that wasn't pushed, although he did do good at reading us and accepted our answer quickly.
Julie Pfefer
10 months ago
It was time to replace my sump pump and reroute the line. Mike Carter came out same day to provide an estimate and put a game plan in place since it was a 2 part project with several moving parts. Within one week everything was completed and looks great. I couldn't be happier with the process and the result. Mike was great communicating with me and his crew was fantastic. It was a hot day and not a fun job. I will use them again for any plumbing needs and highly recommend.
Meredith Collins
2 months ago
Mission helped resolve an issue with our sewer line. They gave us options that fit our budget and provided individuals that were knowledgeable and answered all questions that I posed. The workers were friendly and completed the work timely and efficiently. I would recommend.
Ryan Eatinger
2 months ago
Chris Herriott was our service provider and did an amazing job of explaining different pricing options, ensuring everything was taken care of, and explaining all the steps that we're completed. I would highly recommend Mission and Chris in particular.
Robert Carlston
2 months ago
Mission Plumbing is always responsible, responsive, & delivers great work. Nate has done work in my place more than once, & he is great to work with.
Rachel and Josh Gamage
2 years ago
Excellent technicians! We had a very tricky plumbing issue with our shower faucet due to hard water. They had a part completely shatter but were able to repair entirely. They also responded same day within two hours of when I called. Only issue I have is the company charges $89 trip fee to come out at all which I think is too steep.
The technician was prompt and efficient. He answered my questions and completed a thorough review. I have used mission plumbing for several services and am never disappointed. They are very professional.
Ron Waldbillig
a month ago
Dustin Thornton inspected and tightened the damper in the ductwork on our HVAC. He was professional, courteous and helpful. He explained our options moving forward and the cost of the most likely long-term solution. I think he deserves lunch and dessert on the company for his great customer service.
We use Mission Heating and Cooling for any service they offer. They are always our first call when we have a problem or a project! From the first Hello to the wave goodbye, they are professional, knowledgeable, and kind. They never recommend repairs that aren’t needed and their prices are very fair. I am happy to recommend their services.
Chris, (sales), Mick, Tom and Trevor (install) were fantastic! Install went smoothly, they went above and beyond thinking outside the box to create and install a new filter box and duct work above the unit. They took the time to verify no leaks. Even a potential one found during final inspection. They left my garage, hall and closet cleaner than they were when they got here they took the time to explain what they were doing and how they installed it for the best efficiencyChris, was very low pressure, but was honest and thorough in his recommendations on a new HVAC unit, I already had done my research on what I needed, so I know he didn't blow hot air. The price was at least $5000 below the other estimates that I had gotten last year!I am EXTREMELY pleased. As a first time homeowner I have now found my new HVAC company,Thank you all for taking the worry out of buying an extremely expensive piece of equipment, you made this a great experience for me!
Extremely knowledgeable with great disposition- worked hard to resolve our issues. it’s so hard to find good customer service with a smile these days- Thanks!
Denise Stephens
a year ago
Steven and Mick did a fantastic job installing the new HVAC system. They were very friendly, professional and efficient. Despite morning storms, and the challenging location of the ac unit, they finished the installation on time.I would highly recommend Mission Plumbing Heating and Cooling and plan to use their services again.
Cheryl Felder
3 weeks ago
I would highly recommend this company! We came home to our carbon monoxide detectors off and learned our 30 year old furnace was not working properly and was turned off by the Fire Department. We contacted Mission Plumbing Heating and Air on a Sunday morning and they responded to our house within two hours. Inspected our furnace and developed a great, fair plan to get a new one! We are so pleased with the furnace and our serviceman Jim O was amazing!!
Jennifer Surprise
a year ago
Tyler is the best! He came out late at night and helped figure out a leak from a water pipe. He called the water mitigation company and stayed with us until they were there. Any plumbing issues, we will be calling Mission!
Carolyn Erickson
6 months ago
I recently purchased my home and thought i knew how to operate the unit. Apparently I didn’t. The representative took the time to explain everything to me. This company is everything they say they are.
My tech was extremely friendly and knowledgeable. He replaced the capacitor quickly, when I called back because another issue arose he was able to fix it as well and ensured the first issue wasn’t causing the second. Would recommend
Jeff Mills is a very knowledgeable and qualified technician. He takes the time to explain the work that is being performed and why. This was the second year in a row that he has done my annual furnace maintenance, I highly recommend Jeff and Mission Plumbing, Heating and Cooling.
Roy and Ray worked well together. They were very professional in there installations of the A/C and furnace. I'm very happy with the whole install. Mission plumbing diffietlley has the Best pricing in the field of A/C and furnace. Highly recommended anyone needing A/C unit or furnace to get a bid from Mission plumbing. Craig was great and very patient with all my questions . Thumbs up on the whole team.
Robert Petrey
8 months ago
Devon did a great job, explained questions I had about air flow in a way that I could understand. :) System is fairly new, and glad everything is working well for when our cold days ahead hit.
Great response, fixed problem quickly, upfront estimates with option, and Kenton Turpin was awesome!
Kristen Kaufmann Blackton
2 weeks ago
Every time I have called Mission Plumbing, they are able to get a technician here in 1-2 days. Every technician has been kind and honest and happy to answer all of my questions.
We have been using another company for a while but weren't happy. Our neighbors recommended Mission. First, making the appointment was easy. Very nice staff and informative. Getting the email ahead of time with the technician's picture was great. I knew who to expect.Mark was on time for the appointment. Knowledgeable about our heating system and took the time to make sure the job was done right. He assured me at the end of his visit that they would work hard to keep our business. With the service they have shown so far I have no doubt that they will!I highly recommend Mission Plumbing and Heating.
Reece was great, very helpful and answered all my questions. Great experience
Austin was prompt and professional and explained the issue and repaired very quick
Luis De La Garza was punctual, professional, and helped me like no other when it came to fixing my hot water heater tank! Luis was the only one that actually looked at it to see if it could just be fixed. Everyone else wanted to just replace the whole unit. Then Nate reece finished the job after the part came in and he was extremely wonderful and helpful. They both took very good care of me! Thank you both so very much!
Tito helped us out with out AC unit. He was great, diagnosed the issue quickly and provided all our options.
Kelley Capper
2 months ago
Mike was awesome! Walked us through everything and gave us advice on how to move forward. Definitely will be calling him again.
Kenneth Peterson
3 months ago
Installed a split line from sump pump, so we can fill our rain barrels in summer or drain the water to the street in the winter. Gage performed excellent work. Also he is a very enjoyable person to work with.
Katherine Faulkner
2 years ago
Mission Plumbing, Heating and Cooling has been good to us! They helped us updated our HVAC system a couple years ago and come twice a year for tune-ups/maintenance. Their customer service is top notch. Luis was very helpful and easy to work with on this last visit. I'd highly recommend them!
Chris Denmark was amazing. Very knowledgable, efficient and gave an objective opinion and did not seem to try and sell unnecessary products/offers. Will definitely try and schedule with him again.
Our furnace broke New Year's Eve and waking up to one of the coldest KS days ever was a shock. I called Mission Plumbing Heating & Cooling and Chad came out that day. He routed things so we could keep heat until they could get the part the next day and fixed things right up.He also helped work through an existing plumbing issue for us setting us up for Mike J. to come out soon after that week. He did a great job correcting H2O water heater problems and installing a main pressure controller for our house. We had 110psi when it should be 80psi. It's been harming our pipes for years so we were glad to get that corrected.Both Chad and Mike J. did a great job. We always use Mission and would recommend them to anyone for anything. They do all our plumbing, AC and heating! Their office staff are the BEST as well. KUDOS!
Tina Martinat
2 months ago
Dustin was thorough, efficient and explained the problem very well.
Great technician! He deserves lunch!!
When I call for regular service or today, for a problem with my furnace, Mission Plumbing Heating and Cooling is quick to give a service call. Today Shannon sent Steven H. to my home quickly because my furnace was not working. He was prompt, extremely efficient and kind. He found an issue that a different company had missed in the original installation. Steven also found my air scrubber was bad and fixed the problem. It was still under warranty and now the unit should work as it should. I switched a few years ago back to Mission for their excellent service. Today Steven H. proved they are the best. Thank you to everyone at Mission.
Michael Reeves
10 months ago
I have used mission Heating Cooling and plumbing for years . I need a AC repair today and Chris H. Showed up and had us back cooling in a fairly short time. Chris is very professional and personable as well as being a great Technician. Highly recommend this company for your HVAC needs.
A couple weeks ago Corky got us an amazing new furnace and ac, along with some extra goodies! We did not have a good experience with another company and Corky put us at ease. The other company just wanted to keep fixing our 30+ yr unit that was not up to code and would no longer be able to get coolant for. We put a few k in it the past few years. We now have an efficient furnace and ac for a great price.
Rusalyn Andrews
9 months ago
Stopped up toilet required 2 trips to repair, but after augerring twice it works great. Both technicians were wonderful and repair was less costly than they originally thought it would be. I whole heartedly recommend.
Jeffrey Goodman
2 months ago
Chris did a great job! Very nice as well.
Louise Ballard
a year ago
I had a new HVAC installed and a new water heater. Three installers came on time and worked for 7 hours installing all the new products. They were very professional and respectful. My new HVAC and water heater work perfectly! I am very impressed with MISSION PHC, I would highly recommend them to all! Thank you MISSION PHC!!
M Hamilton-Montero
10 months ago
We were very pleased with Mission. They did an excellent job with our new AC and furnace. They were very professional and efficient. I will definitely use them again and highly recommend.
Our 20 year old AC stopped working on a near 100 degree Saturday. We called for Mission to come and look at our AC. It would be Monday afternoon before they came out. We went to a hotel for several days. Our AC had the old banned unavailable Freon and could not be fixed. Tuesday afternoon the Mission salesman came and we decided to replace the furnace and air conditioner. Lennox was rated better by Consumer Reports. Our sales man said Lennox was quieter than others. This was something I wanted. We have a passive solor super insulated house 1200 sq. ft. built in 1984. It started out with a very small heating and air system and 1 burner furnace. The duct work was very small because it didn't take much to heat and air condition it. Our next furnace had 2 burners and a 1 and a half ton air conditioner. This time there was a supply problem getting a proper unit and it was very expensive. I would have normally gotten several bids but we didn't have time. It was very hot and we were staying in hotels. Wednesday, Mission came out and replaced everything. They replaced the furnace, air conditioner, thermostat and outside electric disconnect. We are glad they got it all done and cleaned up in one afternoon. It's all working now. The air conitioner is 2 tons. The fan runs at speeds that don't overwhelm the small air ducts. I'm afraid the HVAC may be too big for the house and it was very expensive. But we had to get it done.
Nate did a great job! Mission heating and plumbing is lucky to have a guy like that working for them.
Allison Miller
5 days ago
Joe was on time, knowledgeable, and professional. Highly recommend.
last year I needed to replace my system due to cracked heat exchanger on my furnace. Got several bids, one of which was from their competitor Anthony's which was 50% higher than what Mission quoted for the same brand and decided on Mission. Everything went well and the system has been working well. Recently was hearing a rattling from the furnace and scheduled a call under warranty. The service tech, I think his name was Mike, came and inspected and tightened some screws inside the furnace that solved the issue. Very knowledgeable and polite, also took a look at the a/c unit outside and gave me information about servicing that. So far so good.
I had a hose bib that would leak even when the water was turned all the way off. I had already had 2 plumbers come out to see what they could do but they were so busy that they wouldn’t get back to me. Riley Lackey was great! He fixed my very difficult hose bib as well as my kitchen faucet leak the same day he came out! I’m super impressed with his service and just so grateful that I don’t have to worry about either of those for a long time (hopefully!)
Zachary Burnham
4 months ago
Had an excellent experience. Our toilet was fixed quickly and he even tightened up the pipe under the sink to stop a leak at no charge. I will definitely be using their services again.
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