Best Repair And Installation in Jacksonville FL

I love Darley's Plumbing! I received excellent customer service, from the initial phone call to request service, to the completion of the work. Excellent staff, courteous and very professional. Pam worked us into the schedule as soon as she could, James, and Robert, thank you for being so kind and helpful. We are not using any other plumbing company but Darley's from now on.

Shame on rotor rooter for stealing my money, I called because my water was yellow and sandy when the technician came they said my toilet is flushing constantly that’s why the water is and sandy,they charge me close to & 3300 and they do something in the toilet and the pump and tell me the water is ok.But they actually make it worse,cause the water is still yellow and when i flush the toilet water comes off the bottom,when i call them and ask them why i pay for know one can give an answer,when i ask for my money they refuse to give me my money back.this is stealing.

I’m so glad Jerry came and replaced my hot water heater for me! He was super polite and took the time to explain all my fears away. Straight forward and honest with a super fair price ?

Quality fast service for hot water heater

They couldn’t find the source of the leaks. They checked everything

Simply one of the best local service companies we've had the pleasure of working with. Professional, reliable, punctual, respectful -- the works.

Condescending customer service by both Holly and Kyle. Absolutely unacceptable. No quote for the job before coming to the house, apparently new plumber told us, incorrectly, the quote was $300, and drywall repair (after he cut a huge hole) was included in the price. We told him to go ahead and do the job. He finished early and charged $267, and before leaving, said a drywall specialist would come by later today and fix what he had to tear out - that he would coordinate that. No such person came, and when we called back, Kyle's snarky comments after telling us it would cost $150 an hour plus material for the drywall repair were well, what did you think? it would be just free?.... no, not free, included in the price like we were told..?just wow.. absolute robbery and unprofessionalism from start to finish.

I requested a quote to repipe my home and even though they came out the same day to give me an estimate, I never heard from them again. I was supposed to get the estimate in an email the next day but there was no email. 2 days later I called to check on the estimate and gave them my email again, in case they mistyped it, I was told I would receive it that day or the next day latest and still nothing after almost two weeks. Obviously they didn't want to do the job but at least have the curtesy to call and tell me instead of wasting my time waiting for a call or email. I could've hired another company much sooner. This is not the way to run a company.

Mitchell just fixed my brothers plumbing at the meter. He was great and very likable and honest. I like this company.

Everyone I spoke to was very helpful and even tho they don't service my septic model they did everything they could to allieviate my issues. Im hoping that they get a team trained on my septic soon so that I can switch primaries!

Wonderful partner to work with

Great service and communication! Removed an old water heater and installed a new one. Will be my go to plumbers from here on out!

I’m so glad Jonny stopped by to help with my home issues. He was very knowledgeable and respectful. I would definitely recommend. Thank you.

The gentleman was very helpful and worked quickly and well

They were able to easily plumb a new kitchen sink which wasn't an simple fix.
Thank you Jean and Cory!

I called to get an estimate for some work needed done (closet flange replacement, and some stem valves) the original call was pleasant and the delightful woman said we offer free estimates...as well as their website. We set up the appointment and everything was fine. The appointment time finally comes. The gentleman was very nice and professional and said “this is what I would recommend, and this is how much it will cost” he left that quote on the back of some torn cardboard paper and left. No problems right? Well about 5 minuets later the gentleman is back at my door, saying well I need to collect something for today’s visit, and confused I was wondering what he was taking about. He said it was for the service call and that the $75 would be applied to the visit following when they came out to do the work. So essentially, a $75 payment now and the rest of the payment when the work was completed. He basically took my credit card info and handed me a tablet to sign. After getting spun in circles for about another 5 minuets...he said something that somewhat kind of made sense and I ended up initialing the tablet to be done with it.Fast forward 3 months. I never called to get the work done because of the past experience and A-1 is calling to collect $75 dollars. They claim it was for the service fee 3 months prior. Obviously shocked because of the whole “we offer free estimates” thing...I tell the lady...”look, I called for an estimate. Why are you asking for more money?” She said “we have it marked as a service, and we have a recording of how you requested it and you didn’t say estimate” okay, so requesting a quote is different that an estimate apparently. Since she claimed they had a recording of me saying this I simply asked to hear it myself since she was so adamant about the request not being made the correct way. She refused and just sent me an email of a screenshot of the initialed tablet page from 3 months prior. She said we have your initials on this paper saying you would pay us. Annoyed I just paid the money to be rid of the situation and the company.So to recap, I paid $75 for a free estimate...the guy came recommended work that he said he couldn’t do that day even if he wanted to, got told to sign a tablet under questionable circumstances, and then got calls from them 3 months later for payment after receiving no correspondence prior at all. Sure, part of it was stupidity on my part...most was sketchy business practice. 0/10 would recommend. 2 stars for the original customer service when setting up the appointment.

Best plumbers and mechanics in town hands down get this company to do your work want regret it ?

Great company. Reasonable rates and great service. Would highly recommend.

These guys are as good as it gets. Pricing is fair and service that is excellent. Blown away but the entire experience. Thanks guys.

Wonderful experience...Jessie was great. Will use Premier Plumbing again!