Best Commercial in Jacksonville FL

I called and spoke with Pam in the office she was incredibly helpful, Jonny did the estimate and Kevin did the install and they are simply the best!

Everyone was very pleasant from the office staff Sarah to the plumbers Eric and Nick. They replaced the drainage pipe under the house leading from the kitchen sink. I am so happy to have a kitchen sink again.

Mike did a fantastic job fixing issues with my pump house plumbing and he replaced an outside faucet. Every technician they've set to my home over the past year have been top notch.

Great service
Courteous service personnel

I had a fairly small job ... leaking valve in the master shower and an improperly installed handle from a different company. Called RRP John came out quickly and did a great job at a fair price ... I was so happy with their work that I asked them to replace my hot water heater. They scheduled the work within 4 hours, this time Mike took care of it and again the price and quality exceeded my expectations. Use these guys, they are great at their craft.

Bad service.. got them for replacing the value for my refrigerator. One guy named in it wanted to get cut the wall to put in a new one without even asking for permission. One guy in it was good and somehow fixed it.. Stay away.. there are many Available

Unfortunately they did not honor the workmanship when I found that my water heater had a chronic low grade leak that had degraded the fitting on the actual water heater. The customer support was not helpful in seeking a resolution or even having someone look into it. I would not recommend using them.

Professional, mannerisms great, compassion, knowledgeable young man! All young people are not bad.

We get the job done right

Very nice understanding company. We had a situation where they had started the job then because of covid months passed before they could finish. They never asked for any money and kept checking in to see how things were going. When they got the green light they worked us in within 2 days. Neat and clean workers who did a great job!

They came out for the free estimate, as I was told it would be on the phone, then after giving me a VERY high estimate (> 3 times what I paid another plumber to do it) the guy tried to charge me $59 for the visit. He called the office and they told him it was, indeed supposed to be free.

I was having having an issue with my shower leaking from the upstairs bathroom. I tried doing some stuff as suggested by a neighbor with the same issue and ended up damaging a little of the shower drain. So i called in a professional. Dave came in and looked at it. he did acknowledge that I messed up the drain base. He gave me 2 options. he said he could fix it for $500.00 or i could replace the shower for $3500.00. Obviously i chose the first option. He told me what he would do to fix it.so a few weeks passed and I scheduled for him to come out and fix it. I was at work and my wife was at home. He does the work and then before he hands her an invoice he proceeds to tell my wife that he cant guarantee the work and that it could technically leak again tomorrow. and he isnt responsible. Then hands her an invoice for 500.00 bucks and wrote on there that there is no warranty and that he cant guarantee his work because of the condition of the shower. my wife was not happy. She said why did you even bother fixing it then? She said a few other things, but basically his response was that your husband knew of the options and he kept going on and on that I damaged the shower drain.Thats fine and dandy, yes i did damage the drain and yes he did go over my options with me. Not one time..I repeat..not one time in any of our conversations did he tell me that it could possibly leak the next day nor did he tell me that he couldn't guarantee any of the work. He simply said he would fix it. I called him and said the same thing. he basically just kept saying i knew the options and I chose to fix it. Who in their right mind would pay $500.00 dollars to fix something that may only last a day?? he said its possible it could last a while. but then its possible it could leak again the same day. He knew i was furious with him. he later had someone call me to pay the invoice. I told her I was very unhappy. She just apologized for the confusion. but she wanted that 500.00 dollars. So as I am a man of my word, i went ahead and paid. I even emailed him a response telling him I was going to leave him a negative review but possibly giving a chance for a resolve. He never even responded to me. Collected my money and that was that.I feel he was dishonest. Why did he not tell me that it could leak the same day and he couldn't guarantee his work? Why wait until he was completely done with the job? had he told me that, i would of said no thanks to the fix and just saved up to replace the shower. I feel like i just threw $500.00 dollars away. That is no way to treat a customer. i hope it was worth it for him. he lost a customer and got himself a bad review. Im sure he will respond and say he told me my options. Guess he picks and chooses what to tell you. I will not do business with this guy again.Very unhappy!!Chad Smith

Incomplete service.

Great customer service friendly people

Can't say enough about the overall experience from leak to replacement. Called them noon and repaired next day by 9:45 am. I wasted a day getting estimates 2-5 times their price. Experienced professional installer, explained the whole process answering all questions with great consideration. Ret. Navy with lots of questions.They have my business in the future. Thanks especially to LEX for the outstanding job. Happy Wife, Happy life.Jimmy R.

Jessie was fantastic! Very professional, clean and fast. We’ve been using them Premier for years and will absolutely continue to!

The owner of American Plumbing Randy Miller it's probably one of the greatest man I've ever known in my life. Having work from Mr Miller and saw all the things that he did to help me as a single parent under his employment. Give me the opportunity over time to go into business for myself. The lessons I learned from him of leadership and compassion I carry on to this day in my own business. Thank you Mr Miller I'm sure you don't remember me but you changed my life.. this man is honest and respectable and so is the entire family.

Dude drove right in front of me as I was walking across the street. No regard for pedestrians, so I doubt they give a damn about serving the customer.

On Monday, August 22,2022,I was driving down Lenox Ave at approximately 140pm. A pick up truck crossed over two lanes into the lane I was driving in. To avoid being hit by this truck, I had to swerve into the next lane over. Crabtree needs to speak with their drivers about how they drive their company vehicle. Especially in the rain. Based on previous reviews, a driver of this vehicle has had issues in the past. This is not good for your brand.

I would say that I am very thankful for a employee here. He helped me locate the right place for the job. Thanks S.